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Django Stars

CRM & Mobile App Dev. for CPA Network Firm

Overall rating: 

5.0

Quality: 

Average: 5 (1 vote)

Schedule: 

Average: 4.5 (1 vote)

Cost: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

Django Stars created a CRM system to manage fulfillment processes and an iOS and Android app to empower affiliates to track and share analytics. They used a Django framework, pre-existing APIs, and prototypes.

Feedback summary: 

Productivity increased and new growth opportunities have been identified. Django Stars is dedicated to documentation, producing regular reports at the end of two-week sprints. They’re responsive via multiple communication channels and easily comprehend project requirements.

“Everything is great, and their prototyping was perfect. I’ve never seen such prototyping before.”

BACKGROUND

Introduce your business and what you do there.

I’m the COO at Everad Group, an international network and marketplace that connects affiliates and publishers. We generate everything from leads, to goods, to landing pages.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Django Stars?

We needed someone to develop our CRM system and mobile app.

SOLUTION

What was the scope of their involvement?

They created a CRM system that we use to approve leads for our global call centers. It also handles the entire fulfillment process where you store, approve, pack, and send shipments to end-customers.

They also developed an iOS and Android application, which is available in the Play and App stores, for our affiliate network. It allows them to access their personal account to check statistics and share analytics. There’s also a ticket system if they need any help. We had an in-house team do the design work, but we shared our API with Django so that they could connect their application with our engine.

What is the team composition?

It started with a small team of three to six developers, but now we work with up to 10 developers. There’s also a project manager.

How did you come to work with Django Stars?

We were looking for a company in Kyiv that could develop in Python or Django. It was important that we could interact with the team face to face. Django Stars was recommended to us, and we started to work together after we met them.

How much have you invested with them?

We spent between $600,000-$700,000.

What is the status of this engagement?

We’ve been working together since March 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Productivity has gone up a lot and we’ve increased in size, so now we have the opportunity to build our presence in the market. The CRM system is a big project and we enjoy it.

How did Django Stars perform from a project management standpoint?

We use an agile methodology, working in two-week sprints, with reports coming at the end of each section. We used Jira and Slack, in addition to Skype calls and personal meetings to clearly explain things. They’ve been responsive and good with communication.

What did you find most impressive about them?

Everything is great, and their prototyping was perfect. I’ve never seen such prototyping before. We’ve got a few test applications and staging servers so we could test all products before production.

We worked with a few other companies before this, but those weren’t rich experiences. They had a hard time understanding the processes, so we spent a lot of time describing what we needed. It was much easier to describe what we needed to Django.

Are there any areas they could improve?

I can’t think of anything.

Do you have any advice for potential customers?

Be clear about what you want, because it will help Django better understand the project.

RATINGS

5.0
Overall Score It is excellent.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer