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Top Help Desk Services in Berlin

Ratings Updated: March 16, 2025

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4 Companies

1 Leaders 3 Contenders

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4 Companies

Country: Germany

City: Berlin

List of the Top Berlin Outsourced Help Desk Services

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summ-it

5.0 1 review

$5,000+

$50 - $99 / hr

50 - 249

Berlin, Germany

Services provided

15% IT Managed Services

55% BI & Big Data Consulting & SI

15% Cloud Consulting & SI +1

15% IT Strategy Consulting

Focus Areas

10% Help desk

30% Disaster Recovery

30% Managed Software Application & Solutions +3

10% Managed Hosting Services

10% Other IT managed services

10% Security

summ-it is a digital project management company known for building advanced platforms to help clients organize and manage work efficiently. Praised for their attention to detail and goal-oriented approach, summ-it delivered projects on time and exceeded initial expectations. With 100% positive feedback, reviewers highlight their transparency, trustworthiness, and comprehensive solutions.

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EnergeticHub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

40% IT Managed Services

25% Customer Service Outsourcing

15% Call Center Services +2

10% Back Office Outsourcing

10% Sales Outsourcing

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Other IT managed services +2

20% Security

20% Telecom

EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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BITEFEX GmbH

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Berlin, Germany

Services provided

100% IT Managed Services

Focus Areas

20% Help desk

20% Cloud Server Migration

20% Managed Software Application & Solutions +2

20% Security

20% Telecom

BITEFEX GmbH is a Berlin, Germany-based IT managed services company. Their services include IT managed services.
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tech.at.core

Not yet reviewed

$50,000+

$25 - $49 / hr

50 - 249

Ahrensfelde, Germany

Services provided

20% IT Managed Services

30% Custom Software Development

20% AI Consulting +2

15% DevOps Managed Services

15% UX/UI Design

Focus Areas

25% Help desk

50% Managed Software Application & Solutions

15% Cloud Server Migration +1

10% Software Evaluation

Tech.at.core is a custom software development company. Their team is located in Ahrensfelde, Germany and Nizamabad, India. The firm provides Custom Software Development and IT managed services.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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1 summ-it

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Berlin Outsourced Help Desk Services

summ-it

$5,000+

$50 - $99 / hr

50 - 249

Berlin, Germany

Ability to deliver

24.7/40.0

16.2/20 Reviews

3.6/10 Clients & Experience

4.9/10 Market Presence

Service focus

15% IT Managed Services

10% Help desk

85% Other

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EnergeticHub

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

40% IT Managed Services

20% Help desk

60% Other

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BITEFEX GmbH

Undisclosed

$100 - $149 / hr

2 - 9

Berlin, Germany

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% IT Managed Services

20% Help desk

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tech.at.core

$50,000+

$25 - $49 / hr

50 - 249

Ahrensfelde, Germany

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% IT Managed Services

25% Help desk

80% Other

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