# Top Virtual Receptionist Services in Germany Recommended Virtual Receptionist companies in Germany include Top Virtual Assistant, Task Virtual, CCIG Group, Helpware CX, hello.de AG, yoummday, TENIOS GmbH, Significo, DCS Communication Center, bluepartner GmbH. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Virtual Receptionist Services in Germany Ratings Updated: Jul 14, 2026 ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus. [Visit Website](https://topvirtualassistant.pro) #### Reviewed 2 times in the past 6 months In recent reviews, clients praised Top Virtual Assistant for their professionalism, efficiency, and strong communication skills. A towing service noted improved response times and organized customer communication, while a repair service highlighted faster inquiry responses and increased scheduled appointments. Both clients emphasized the reliability of the team and their ability to handle tasks proactively. Overall sentiment is highly positive, with only minor suggestions for improvement regarding onboarding processes. - 2 of 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/top-virtual-assistant?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Virtual receptionist Virtual receptionist Experience Top Virtual Assistant has received overwhelmingly positive feedback from clients in the Virtual receptionist service, with 100% of reviewers highlighting their exceptional communication and time-saving capabilities. One client noted a saving of 120 hours per week, attributing this efficiency to the team’s effective management of property listings and client interactions. Clients emphasize the provider's reliability and expertise, stating they have become a crucial asset to their operations, with no reported areas for improvement. - 1 of 1 Virtual receptionist reviews is 5 stars - 1 new review for Virtual receptionist in past 6 months - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/top-virtual-assistant#review-395771) #### Experience in 15 industries Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Financial services Experience Top Virtual Assistant has demonstrated strong expertise in enhancing sales and revenue growth within the financial services sector. Clients commend their structured approach to lead generation and effective project management, resulting in a 20%-30% increase in qualified leads. Their proactive team, dedicated to understanding client objectives, provides tailored support that significantly boosts client engagement and conversion rates. Overall, their commitment to measurable results and transparent communication makes them a valuable partner for businesses in the financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Top Virtual Assistant provided sales support services to a venture capital firm. The team handled lead generation, prospect research, initial outreach, follow-ups, and CRM management. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://taskvirtual.com?ref=Clutch.co) #### Reviewed 3 times in the past 6 months Recent reviews of Task Virtual highlight strong client satisfaction, particularly regarding their operational support and adaptability. Clients noted significant improvements in areas such as SEO content management, patient communication, and administrative efficiency. One client praised their seamless integration into existing workflows, while another emphasized their responsiveness and professionalism in healthcare interactions. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for enhanced strategic planning and onboarding documentation. - 3 of 3 reviews are 5 stars - 2 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews) #### Responsive Task Virtual is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 6 countries - Australia (1 projects) - Canada (4 projects) - Germany (1 projects) - Ireland (1 projects) - United States (7 projects) - England (1 projects) This provider is available in 12 time zones: - Middle East Time (MET) - India Standard Time (IST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - New Zealand Standard Time (NST) This provider is fluent in 7 languages: - English - Spanish - French - Bengali - Hindi - Panjabi - Sindhi [View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) #### 5% of employees work in Berlin office Berlin, Germany Akazienstraße 3a 2 - 5 employees [See All Locations (17)](https://clutch.co/profile/task-virtual#location) --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Client feedback highlights CCIG Group's proactive approach, showcasing their ability to swiftly adapt to evolving needs and implement changes effectively. For instance, one client noted the team's quick response to operational demands, launching a new department within a week. Another emphasized their readiness to propose process improvements and address potential issues before they escalate. Overall, clients express high satisfaction with CCIG's flexibility, responsiveness, and commitment to maintaining service quality. - Customer Support Outsourcing for Customer Support Co (5.0/5, Aug 19, 2025): The proactive mindset of CCIG Group is a key strength. Rather than dismissing ideas, they consistently adopt a 'let’s explore it' approach, fostering a highly solution-oriented and innovative environment. Their adaptability, proactive mindset, and collaborative spirit are key strengths. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399359) - Customer Service Support for Real Estate Agency (5.0/5, Aug 21, 2025): CCIG Group demonstrated strong project management skills from the very beginning of the cooperation. They ensured a smooth setup, met all agreed deadlines, and adapted quickly to our internal processes and priorities. Communication was consistent and transparent, with weekly reports, regular check-ins, and proactive suggestions for improvement. When we needed to scale the team or adjust lead qualification criteria, CCIG responded quickly and efficiently. Their flexibility and attention to detail contributed directly to the success of the project. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399981) - Customer Service Support for Real Estate Agency (5.0/5, Aug 21, 2025): What stood out the most was their proactive attitude and willingness to adjust the service model to our evolving business needs. Instead of offering a rigid, one-size-fits-all approach, CCIG Group actively listened, proposed tailored solutions, and remained fully engaged throughout the collaboration. Their team combines operational discipline with a startup-like agility, which is rare in this industry. It felt more like a partnership than a standard outsourcing relationship. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399981) - Customer Service Support for Real Estate Agency (5.0/5, Aug 21, 2025): Minor adjustments were needed in the early stages to align communication scripts with our brand tone and industry specifics, but CCIG Group implemented changes quickly and professionally. Their openness to feedback and continuous optimization made the process smooth and efficient. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399981) - Call Center & Customer Service Outsourcing for Automotive Company (5.0/5, Sep 7, 2025): The CCIG team proactively communicated progress, quickly adapted to any changes in scope or priorities, and maintained a collaborative approach that made the entire process smooth and efficient. What impressed me most was their ability to truly understand our business needs and translate them into actionable solutions, always with a spirit of partnership and professional respect that made our collaboration both productive and enjoyable. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403939) #### 16 reviews mention Call Center Services Call Center Services for Medical Company 5.0/5 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. - 15 of 16 Call Center Services reviews are 5 stars - 12 new reviews for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ccig-group/440365) #### Very responsive CCIG Group is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 1% of employees work in Berlin office Berlin, Germany Kurfürstendamm 15 16 - 20 employees +49 30 220 131 023 [See All Locations (14)](https://clutch.co/profile/ccig-group#location) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management. [Visit Website](https://helpware.com/cx/?utm_source=clutch.co&utm_medium=referral&utm_campaign=de-call-centers-virtual-receptionist) #### Reviewed 1 time in the past 6 months In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Virtual receptionist Virtual receptionist Experience Helpware has received overwhelmingly positive feedback for their Virtual receptionist services, with clients noting enhanced efficiency and effective management of over 250 calls daily. 100% of reviewers commend their technical expertise and proactive customer service. One client highlighted a significant increase in scheduled appointments due to streamlined processes. Overall, the partnership is characterized by strong communication and collaboration, with no negative feedback reported. Clients recommend clear communication for optimal results. - 1 of 1 Virtual receptionist reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/helpware-cx#review-71254) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 1% of employees work in Berlin office Berlin, Germany Kemperplatz 1 Mitte D, 10785 Berlin, Germany 2 - 5 employees [See All Locations (9)](https://clutch.co/profile/helpware-cx#location) --- ### [hello.de AG](https://clutch.co/profile/hellode-ag) - $100,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 70% Call Center Services - 10% Customer Service Outsourcing - 10% Insurance Services & Brokers #### Company description Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013. [Visit Website](http://www.hello.de/) --- ### [yoummday](https://clutch.co/profile/yoummday) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - München, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description Founded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.yoummday.com) --- ### [TENIOS GmbH](https://clutch.co/profile/tenios-gmbh) - 10 - 49 employees - Köln, Germany #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description TENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.tenios.de/en/) --- ### [Significo](https://clutch.co/profile/significo) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Dassendorf, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 40% CRM Consulting and SI - 10% Customer Service Outsourcing #### Company description Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs. [Visit Website](https://www.significo.hr/en/) #### Reliable Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success. - Customer Support Services for Oil & Gas Company (5.0/5, Feb 15, 2024): They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests. [Read Full Review](https://clutch.co/go-to-review/significo/269143) #### 3 reviews mention Call Center Services Call Center Services for Automotive Services Company 5.0/5 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. - 3 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/significo/385359) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/significo?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### 26% of employees work in Dassendorf office Dassendorf, Germany Dorfstrasse 222 50 - 75 employees [See All Locations (2)](https://clutch.co/profile/significo#location) --- ### [DCS Communication Center](https://clutch.co/profile/dcs-communication-center) - 250 - 999 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Market Research - 10% Sales Outsourcing #### Company description DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://dcs-callcenter.de/) #### 92% of employees work in Berlin office Berlin, Germany Am Borsigturm 15 1001 - 2000 employees +49 (0)30 850 62 60 [See All Locations (2)](https://clutch.co/profile/dcs-communication-center#location) --- ### [bluepartner GmbH](https://clutch.co/profile/bluepartner-gmbh) - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Business Consulting #### Company description Bluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany. [Visit Website](http://www.bluepartner.de/) --- ### [Prosupo](https://clutch.co/profile/prosupo) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Recruiting - 20% Social Media Marketing #### Company description Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small. [Visit Website](https://www.prosupo.com/) #### 50% of employees work in Berlin office Berlin, Germany Siegfriedstr. 183 2 - 5 employees +49 221 5300 6911 [See All Locations (2)](https://clutch.co/profile/prosupo#location) --- ### [LetterHouse GmbH](https://clutch.co/profile/letterhouse-gmbh) - 2 - 9 employees - München, Germany #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Email Marketing - 25% Event Marketing - 25% Sales Outsourcing #### Company description LetterHouse GmbH is an Event Marketing company. Established in 2002, the agency is based in München, Germany. Their services include Event Marketing and Email Marketing. [Visit Website](https://www.letterhouse.de/) --- ### [DBS GmbH](https://clutch.co/profile/dbs-gmbh) - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Call center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing. [Visit Website](http://www.dbs-gmbh.de/) --- ### [Voxpark GmbH](https://clutch.co/profile/voxpark-gmbh) - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Voxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing. [Visit Website](http://www.voxpark.de/) --- ### [Embers Call Center & Marketing GmbH](https://clutch.co/profile/embers-call-center-marketing-gmbh) - 10 - 49 employees - Stuttgart, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 80% Call Center Services #### Company description Embers Call Center & Marketing GmbH, an answering service, was founded in 2006. The team provides Call Center Services and Back Office Outsourcing and is based in Stuttgart, Germany. [Visit Website](https://www.callcenter24.net/) --- ### [CheckIdent](https://clutch.co/profile/checkident) - 2 - 9 employees - Leipzig, Germany #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description CheckIdent is a phone answering service established in 1992. The small team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://checkident.de/) --- ### [EDVLAB Communications](https://clutch.co/profile/edvlab-communications) - 10 - 49 employees - Tübingen, Germany #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 10% Corporate Training & Coaching - 20% Customer Service Outsourcing - 10% Direct Marketing - 20% Translation #### Company description EDVLAB Communications, a telephone answering service, provides Call Center Services and Translation. The firm is headquartered in Tübingen, Germany. [Visit Website](https://www.edvlab.de/) --- ### [Euro Union Assistance GmbH](https://clutch.co/profile/euro-union-assistance-gmbh) - 50 - 249 employees - Stuttgart, Germany #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% Business Consulting #### Company description Euro Union Assistance GmbH is a call center company founded in 1994. Based in Stuttgart, Germany, the team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.euro-union-assistance.de/) --- ### [Snubes](https://clutch.co/profile/snubes) - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing #### Company description Snubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany. [Visit Website](https://www.snubes.com/) --- ### [ZENIT X](https://clutch.co/profile/zenit-x) - 10 - 49 employees - Stuttgart, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 20% CRM Consulting and SI - 10% Customer Service Outsourcing - 20% Fulfillment - 20% Marketing Strategy - 20% Social Media Marketing #### Company description ZENIT X is a Marketing Strategy company. They provide Marketing Strategy and Social Media Marketing and are in Stuttgart, Germany. [Visit Website](https://www.zenit-x.de/) --- ### [Mediawirt Consulting](https://clutch.co/profile/mediawirt-consulting) - 10 - 49 employees - Kirchheim unter Teck, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Corporate Training & Coaching - 20% Customer Service Outsourcing - 10% IT Managed Services - 10% Business Consulting - 10% Print Design - 10% Pay Per Click - 10% Search Engine Optimization #### Company description Mediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization. [Visit Website](http://www.mediawirt.de/) #### 50% of employees work in Kirchheim unter Teck office Kirchheim unter Teck, Germany Dettinger Str. 67-69 10 - 15 employees +49 7021 732900 [See All Locations (2)](https://clutch.co/profile/mediawirt-consulting#location) --- ### [Amamedis](https://clutch.co/profile/amamedis) - 2 - 9 employees - Leipzig, Germany #### Services Provided - Allocation of Expertise by Percentage - 15% Call Center Services - 15% Customer Service Outsourcing - 20% Digital Strategy - 20% Marketing Strategy - 20% Social Media Marketing - 10% Video Production #### Company description Located in Leipzig, Germany, Amamedis is a Digital Strategy company. Their services include Digital Strategy and Marketing Strategy. [Visit Website](https://econoby.de/) --- ### [getaline GmbH](https://clutch.co/profile/getaline-gmbh) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hamburg, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Email Marketing #### Company description Getaline GmbH, a phone answering service, was launched in 1994. They offers Call Center Services and Email Marketing. [Visit Website](https://www.getaline.de/) --- ### [EnergeticHub](https://clutch.co/profile/energetichub) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 40% IT Managed Services - 10% Sales Outsourcing #### Company description EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing. [Visit Website](https://www.energetichub.com) #### 22% of employees work in Berlin office Berlin, Germany Rahel-Hirsch-Strasse 10, 3. OG 10 - 15 employees +1 (929) 235 1351 [See All Locations (2)](https://clutch.co/profile/energetichub#location) --- ### [Office Call-Center GmbH](https://clutch.co/profile/office-call-center-gmbh) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Köln, Germany #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Office Call-Center GmbH is a telephone answering service. They were founded in 1998 and focus on Call Center Services and Customer Service Outsourcing. [Visit Website](http://o-cc.de/) --- ### [Cloudsecretary](https://clutch.co/profile/cloudsecretary) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Mainz, Germany #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 70% Call Center Services #### Company description Cloudsecretary is an answering service company. Their small team is headquartered in Mainz, Germany. Their team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.cloudsecretary.de/) --- ### [AI bees](https://clutch.co/profile/ai-bees) #### 4.5 out of 5 star rating (98 reviews) - $1,000+ minimum project size - 50 - 249 employees - Hamburg, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% BI & Big Data Consulting & SI - 15% Call Center Services - 30% Content Marketing - 30% Sales Outsourcing - 15% Search Engine Optimization #### Company description AI bees is a lead generation and marketing agency specializing in AI-driven outreach strategies, particularly through LinkedIn and email campaigns. The company is praised for its effective project management and ability to generate high-quality leads, with 100% of reviewers noting their responsiveness and adaptability. Approximately 80% of reviews highlight AI bees' strong integration of AI technology and personalized human support, ensuring tailored marketing solutions and measurable success. [Visit Website](https://ai-bees.io/) #### Detail-oriented Clients consistently commend AI Bees for their detail-oriented approach, emphasizing their thoroughness and professionalism. One client noted the team's ability to refine messaging for clarity and effectiveness, while another highlighted the meticulous project management that ensured all deadlines were met. Feedback reflects a strong appreciation for AI Bees' dedication to understanding client needs and tailoring services accordingly, with one review stating, 'They are a very detail-oriented team of problem solvers that have their clients' best interest in mind.' Overall sentiment is highly positive. - Email, Social Media Marketing & AI Agents for Product Dev Co (5.0/5, May 18, 2026): Ai Bees is very detail oriented team of problem solvers that have their clients' best interest in mind to establish a strong foundation for marketing & outreach. This company & the team that supported my business truly care about results and exponential outcomes. They always put their best efforts forward to help me accelerate day after day, from the beginning (2+ years). [Read Full Review](https://clutch.co/go-to-review/ai-bees/458029) #### Reviewed 3 times in the past 6 months In the last six months, feedback for AI Bees highlights their effective lead generation and outreach strategies, with clients noting significant improvements in engagement and visibility. One client reported a 10x increase in outreach capabilities and a fourfold increase in connections. Their project management is praised for timely deliverables and clear communication. Clients appreciate the team's responsiveness and proactive approach, though a few suggest improvements in content management. Overall, sentiment is highly positive, emphasizing AI Bees' commitment to client success. - 2 of 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/ai-bees?sort_by=date_desc&verified=true#reviews) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently commend AI Bees for their cost-effectiveness and value for money, often highlighting the alignment of pricing with their budgets. One client noted, 'Pricing fit our budget and good value for cost,' while another stated, 'They delivered on time and were always responsive.' Overall, the sentiment is positive, with clients appreciating the strong ROI and quality leads generated, though a few suggested improvements in lead qualification processes. [Read All Reviews](https://clutch.co/profile/ai-bees?verified=true#reviews) - Less than $10,000 (39 reviews) - $10,000 to $49,000 (27 reviews) - $50,000 to $199,999 (4 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 20 countries - Australia (1 projects) - Austria (1 projects) - Belgium (3 projects) - Canada (11 projects) - Finland (2 projects) - France (2 projects) - Germany (20 projects) - Hong Kong (1 projects) - India (2 projects) - Malaysia (1 projects) - Netherlands (2 projects) - Nigeria (1 projects) - Norway (1 projects) - Singapore (1 projects) - South Africa (2 projects) - Spain (1 projects) - Switzerland (2 projects) - United Arab Emirates (3 projects) - United States (32 projects) - England (4 projects) [View Reviews](https://clutch.co/profile/ai-bees?verified=true#reviews) --- ### [Bogner and Partners](https://clutch.co/profile/bogner-partners) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - München, Germany #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Data Annotation Services - 25% Finance & Accounting Outsourcing (FAO) #### Company description Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing. [Visit Website](https://www.bognerpartners.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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