Home Call Centers Order Processing Phone Support Services England Liverpool

Top Phone Support Services in Liverpool

Ratings Updated: October 10, 2024

All Companies

20 Companies

2 Leaders 15 Contenders

Country: England

City: Liverpool

Customer Service Outsourcing: Phone Support Services

List of the Top Liverpool Customer Service Phone Support Companies

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The Contact Company

5.0 2 reviews
- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Birkenhead , England
Services provided
- 60% Customer Service Outsourcing
- 20% Back Office Outsourcing
- 10% Call Center Services +1
- 10% Sales Outsourcing
Focus Areas
- 32% Phone Support Services
- 36% Chat Support Services
- 16% Email Support Services +1
- 16% Order Processing & Taking
Phone Support Services reviews summary

The Contact Company offers 24/7 sales and technical support services via phone, email, social media, and live chat. Reviews highlight their positive company culture, exceptional project management, and seamless collaboration. Clients consistently commend their commitment to high-quality, cost-effective customer service and flexibility in meeting evolving needs.

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See all 2 Reviews
- Reviews mention "timely"
- Reviews mention "high-quality work"
- Reviews mention "great team"
- 5.0 out of 5.0 rating for cost
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Face for Business

4.8 3 reviews
- Undisclosed
- Undisclosed
- 10 - 49
- Burscough, England
Services provided
- 50% Customer Service Outsourcing
- 50% Call Center Services
Focus Areas
- 70% Phone Support Services
- 20% Order Processing & Taking
- 10% Chat Support Services
Phone Support Services reviews summary

Face for Business offers professional virtual receptionist and call answering services, providing personalized support and building strong client relationships. The reviews highlight their reliability, seamless onboarding, and cost-effectiveness, alongside their ability to enhance customer support and increase client conversions. Clients consistently praise their excellent communication, adaptability, and dedication, considering Face for Business an integral part of their operations.

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See all 3 Reviews
- Reviews mention "high-quality work"
- Reviews mention "personable"
- Reviews mention "reliable"
- 4.8 out of 5.0 rating for cost
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Kaptain Cabs

Not yet reviewed
- $1,000+
- < $25 / hr
- 50 - 249
- Liverpool, England
Services provided
- 60% Customer Service Outsourcing
- 20% Other Digital Marketing
- 20% Sales Outsourcing
Focus Areas
- 100% Phone Support Services
Customer Service Outsourcing company Kaptain Cabs provides Customer Service Outsourcing and Other Digital Marketing. They were founded in 2024.
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The ContactPeople

Not yet reviewed
- $1,000+
- < $25 / hr
- 50 - 249
- Liverpool , England
Services provided
- 38% Customer Service Outsourcing
- 42% Call Center Services
- 10% Back Office Outsourcing +1
- 10% HR Consulting
Focus Areas
- 37% Phone Support Services
- 37% Order Processing & Taking
- 26% Chat Support Services
The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
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WebDataGuru

Not yet reviewed
- Undisclosed
- < $25 / hr
- 50 - 249
- Kirkham, England
Services provided
- 20% Customer Service Outsourcing
- 20% BI & Big Data Consulting & SI
- 20% Market Research +2
- 20% Sales Outsourcing
- 20% Social Media Marketing
Focus Areas
- 50% Phone Support Services
- 50% Email Support Services
WebDataGuru is a Market Research company founded in 2015. Headquartered in Houston, Texas and Ahmedabad, India, the team provides Market Research and Social Media Marketing.
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FM Outsource

Not yet reviewed
- $1,000+
- < $25 / hr
- 250 - 999
- Bury, England
Services provided
- 80% Customer Service Outsourcing
- 10% Business Consulting
- 5% Transcription +1
- 5% Translation
Focus Areas
- 62% Phone Support Services
- 19% Chat Support Services
- 19% Email Support Services
Customer Service Outsourcing company FM Outsource is headquartered in Bury, England. Their services include Customer Service Outsourcing and Business Consulting.
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UK Call Centre

Not yet reviewed
- $1,000+
- < $25 / hr
- 10 - 49
- Chester , England
Services provided
- 44% Customer Service Outsourcing
- 56% Call Center Services
Focus Areas
- 43% Phone Support Services
- 57% Chat Support Services
Call center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
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Munzai Solutions

Not yet reviewed
- Undisclosed
- $25 - $49 / hr
- 10 - 49
- Manchester, England
Services provided
- 10% Customer Service Outsourcing
- 60% Sales Outsourcing
- 20% Call Center Services +1
- 10% CRM Consulting and SI
Focus Areas
- 25% Phone Support Services
- 25% Chat Support Services
- 25% Email Support Services +1
- 25% Order Processing & Taking
Founded in 2022, Munzai Solutions is a small Karachi, Pakistan-based Sales Outsourcing company. Their team offers Sales Outsourcing and Call Center Services.
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AlldayPA

Not yet reviewed
- $1,000+
- < $25 / hr
- 250 - 999
- Salford, England
Services provided
- 15% Customer Service Outsourcing
- 62% Call Center Services
- 13% Back Office Outsourcing +1
- 10% Sales Outsourcing
Focus Areas
- 25% Phone Support Services
- 40% Chat Support Services
- 25% Order Processing & Taking +1
- 10% Email Support Services
Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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Granby

Not yet reviewed
- $10,000+
- $150 - $199 / hr
- 50 - 249
- Blackburn, England
Services provided
- 19% Customer Service Outsourcing
- 25% Digital Strategy
- 25% IT Managed Services +2
- 19% Back Office Outsourcing
- 12% Call Center Services
Focus Areas
- 33% Phone Support Services
- 34% Order Processing & Taking
- 33% Chat Support Services
Granby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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ZAGZTECH

Not yet reviewed
- $1,000+
- < $25 / hr
- 2 - 9
- Manchester,london, England
Services provided
- 30% Customer Service Outsourcing
- 30% Call Center Services
- 10% Advertising +3
- 10% Pay Per Click
- 10% Search Engine Optimization
- 10% Social Media Marketing
Focus Areas
- 40% Phone Support Services
- 30% Order Processing & Taking
- 20% Chat Support Services +1
- 10% Email Support Services
ZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
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Snappy Assistance

Not yet reviewed
- Undisclosed
- $25 - $49 / hr
- 2 - 9
- Cheadle, England
Services provided
- 25% Customer Service Outsourcing
- 25% Back Office Outsourcing
- 25% Call Center Services +1
- 25% Sales Outsourcing
Focus Areas
- 40% Phone Support Services
- 30% Email Support Services
- 20% Order Processing & Taking +1
- 10% Chat Support Services
Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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Advantis Credit Limited

Not yet reviewed
- Undisclosed
- Undisclosed
- 50 - 249
- Stoke-on-Trent, England
Services provided
- 40% Customer Service Outsourcing
- 20% Back Office Outsourcing
- 20% Call Center Services +1
- 20% Financial Advising & Planning
Focus Areas
- 50% Phone Support Services
- 50% Chat Support Services
Advantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.
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Office Link

Not yet reviewed
- $1,000+
- < $25 / hr
- 10 - 49
- Crewe , England
Services provided
- 20% Customer Service Outsourcing
- 50% Call Center Services
- 20% Sales Outsourcing +1
- 10% Back Office Outsourcing
Focus Areas
- 43% Phone Support Services
- 42% Order Processing & Taking
- 15% Chat Support Services
Launched in 1994, Office Link is a small telephone answering service in Crewe , England. Their team focuses on Call Center Services and Sales Outsourcing.
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Arise

4.7 3 reviews
- $250,000+
- $25 - $49 / hr
- 250 - 999
- Leeds, England
Services provided
- 61% Customer Service Outsourcing
- 19% Call Center Services
- 10% Back Office Outsourcing +1
- 10% Corporate Training & Coaching
Focus Areas
- 80% Phone Support Services
- 10% Chat Support Services
- 10% Email Support Services
Phone Support Services reviews summary

Arise provides outbound call handling, appointment setting, and marketing services. Reviews on Clutch.co highlight Arise's reliability, strong communication, and helpfulness as key strengths, with clients consistently noting positive experiences and significant cost savings. Overall, Arise is praised for its ability to manage sales calls and customer issues effectively.

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See all 3 Reviews
- Reviews mention "communicative"
- Reviews mention "proactive"
- Reviews mention "high-quality work"
- 4.5 out of 5.0 rating for cost
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North Star Direct

Not yet reviewed
- $1,000+
- < $25 / hr
- 10 - 49
- Salterforth, England
Services provided
- 50% Customer Service Outsourcing
- 40% Call Center Services
- 10% Back Office Outsourcing
Focus Areas
- 54% Phone Support Services
- 36% Order Processing & Taking
- 10% Chat Support Services
Located in Salterforth, England, North Star Direct is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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Ant Marketing

Not yet reviewed
- $1,000+
- < $25 / hr
- 250 - 999
- Sheffield, England
Services provided
- 30% Customer Service Outsourcing
- 50% Call Center Services
- 20% Sales Outsourcing
Focus Areas
- 50% Phone Support Services
- 50% Order Processing & Taking
Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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Unity4

Not yet reviewed
- $10,000+
- $25 - $49 / hr
- 1,000 - 9,999
- Bridgnorth, England
Services provided
- 16% Customer Service Outsourcing
- 57% Call Center Services
- 10% Sales Outsourcing +5
- 4% Conversion Optimization
- 4% Marketing Strategy
- 4% Translation
- 3% Email Marketing
- 2% Digital Strategy
Focus Areas
- 50% Phone Support Services
- 50% Order Processing & Taking
Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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Voice Marketing Ltd

Not yet reviewed
- $1,000+
- $25 - $49 / hr
- 250 - 999
- Sheffield, England
Services provided
- 40% Customer Service Outsourcing
- 60% Call Center Services
Focus Areas
- 50% Phone Support Services
- 50% Order Processing & Taking
Voice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
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Capita Customer Mgt

Not yet reviewed
- $1,000+
- < $25 / hr
- 10,000+
- Wath upon Dearne, England
Services provided
- 10% Customer Service Outsourcing
- 10% Accounting
- 10% Digital Strategy +12
- 10% IT Managed Services
- 10% Marketing Strategy
- 5% Back Office Outsourcing
- 5% Business Consulting
- 5% CRM Consulting and SI
- 5% Email Marketing
- 5% Graphic Design
- 5% HR Consulting
- 5% Mobile & App Marketing
- 5% Mobile App Development
- 5% Print Design
- 5% Translation
Focus Areas
- 38% Phone Support Services
- 37% Order Processing & Taking
- 25% Chat Support Services
Accounting company Capita Customer Mgt provides Accounting and Digital Strategy. They were launched in 1984.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 The Contact Company
2 Face for Business

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Liverpool Customer Service Phone Support Companies

The Contact Company
- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Birkenhead , England
Ability to deliver

24.7/40.0
- 16.2 Reviews
- 2.7 Clients & Experience
- 5.8 Market Presence
Service focus
- 60% Customer Service Outsourcing
  - 32% Phone Support Services
- 40% Other
View Profile Visit Website
Face for Business
- Undisclosed
- Undisclosed
- 10 - 49
- Burscough, England
Ability to deliver

22.5/40.0
- 15.8 Reviews
- 0.4 Clients & Experience
- 6.3 Market Presence
Service focus
- 50% Customer Service Outsourcing
  - 70% Phone Support Services
- 50% Other
View Profile Visit Website

Contenders Breakdown

Kaptain Cabs
- $1,000+
- < $25 / hr
- 50 - 249
- Liverpool, England
Ability to deliver

4/40.0
- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 60% Customer Service Outsourcing
  - 100% Phone Support Services
- 40% Other
View Profile Visit Website
The ContactPeople
- $1,000+
- < $25 / hr
- 50 - 249
- Liverpool , England
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 38% Customer Service Outsourcing
  - 37% Phone Support Services
- 62% Other
View Profile Visit Website
WebDataGuru
- Undisclosed
- < $25 / hr
- 50 - 249
- Kirkham, England
Ability to deliver

5.3/40.0
- 0 Reviews
- 0 Clients & Experience
- 5.3 Market Presence
Service focus
- 20% Customer Service Outsourcing
  - 50% Phone Support Services
- 80% Other
View Profile Visit Website
FM Outsource
- $1,000+
- < $25 / hr
- 250 - 999
- Bury, England
Ability to deliver

5.5/40.0
- 0 Reviews
- 0 Clients & Experience
- 5.5 Market Presence
Service focus
- 80% Customer Service Outsourcing
  - 62% Phone Support Services
- 20% Other
View Profile Visit Website
UK Call Centre
- $1,000+
- < $25 / hr
- 10 - 49
- Chester , England
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 44% Customer Service Outsourcing
  - 43% Phone Support Services
- 56% Other
View Profile Visit Website
Munzai Solutions
- Undisclosed
- $25 - $49 / hr
- 10 - 49
- Manchester, England
Ability to deliver

11.4/40.0
- 0 Reviews
- 6.6 Clients & Experience
- 4.8 Market Presence
Service focus
- 10% Customer Service Outsourcing
  - 25% Phone Support Services
- 90% Other
View Profile Visit Website
AlldayPA
- $1,000+
- < $25 / hr
- 250 - 999
- Salford, England
Ability to deliver

0.6/40.0
- 0 Reviews
- 0.6 Clients & Experience
- 0 Market Presence
Service focus
- 15% Customer Service Outsourcing
  - 25% Phone Support Services
- 85% Other
View Profile Visit Website
Granby
- $10,000+
- $150 - $199 / hr
- 50 - 249
- Blackburn, England
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 19% Customer Service Outsourcing
  - 33% Phone Support Services
- 81% Other
View Profile Visit Website
ZAGZTECH
- $1,000+
- < $25 / hr
- 2 - 9
- Manchester,london, England
Ability to deliver

4/40.0
- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 30% Customer Service Outsourcing
  - 40% Phone Support Services
- 70% Other
View Profile Visit Website
Snappy Assistance
- Undisclosed
- $25 - $49 / hr
- 2 - 9
- Cheadle, England
Ability to deliver

4/40.0
- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 25% Customer Service Outsourcing
  - 40% Phone Support Services
- 75% Other
View Profile Visit Website
Advantis Credit Limited
- Undisclosed
- Undisclosed
- 50 - 249
- Stoke-on-Trent, England
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 40% Customer Service Outsourcing
  - 50% Phone Support Services
- 60% Other
View Profile Visit Website
Office Link
- $1,000+
- < $25 / hr
- 10 - 49
- Crewe , England
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 20% Customer Service Outsourcing
  - 43% Phone Support Services
- 80% Other
View Profile Visit Website
Arise
- $250,000+
- $25 - $49 / hr
- 250 - 999
- Leeds, England
Ability to deliver

23/40.0
- 15.2 Reviews
- 0 Clients & Experience
- 7.8 Market Presence
Service focus
- 61% Customer Service Outsourcing
  - 80% Phone Support Services
- 39% Other
View Profile Visit Website
North Star Direct
- $1,000+
- < $25 / hr
- 10 - 49
- Salterforth, England
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 50% Customer Service Outsourcing
  - 54% Phone Support Services
- 50% Other
View Profile Visit Website
Ant Marketing
- $1,000+
- < $25 / hr
- 250 - 999
- Sheffield, England
Ability to deliver

0/40.0
- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 30% Customer Service Outsourcing
  - 50% Phone Support Services
- 70% Other
View Profile Visit Website