Top Phone Support Services in Sacramento
16 Companies
1 Leaders 15 Contenders
List of the Top Sacramento Customer Service Phone Support Companies
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Wing Assistant
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$1,000+< $25 / hr50 - 249Berkeley, CAServices provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingWing Assistant offers comprehensive Customer Service Outsourcing (CSO) and virtual assistant services, including administrative support, lead qualification, and customer communication. Reviews consistently highlight their responsiveness, reliability, and cost-effectiveness. Clients appreciate the company's project management skills and flexibility, though there were occasional issues with individual assistants' performance. Overall, Wing Assistant is praised for enhancing productivity and managing tasks efficiently.
Great project managementTrustworthyAccessible3 fixed price packages -
UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +89% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.
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UndisclosedUndisclosed250 - 999Sacramento, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
40% Phone Support Services40% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesTeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+Sacramento, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
50% Phone Support Services33% Chat Support Services17% Order Processing & TakingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Services provided
10% Customer Service Outsourcing15% Call Center Services15% Custom Software Development +415% Pay Per Click15% Sales Outsourcing15% Search Engine Optimization15% Web DevelopmentFocus Areas
100% Phone Support ServicesGolden Goose Marketing is a SEO services firm based in Sacramento, California. Their services include Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Roseville, CA
Services provided
20% Customer Service Outsourcing20% Graphic Design20% Social Media Marketing +320% Web Development10% Back Office Outsourcing10% Call Center ServicesFocus Areas
50% Phone Support Services50% Email Support ServicesLEVEL 9 Virtual offers virtual assistant services, including marketing automation and client support. Overall feedback highlights issues with communication and task management, with clients noting a need for frequent reminders and micromanagement. While they were selected for their high ratings, the experiences reported suggest areas for improvement in execution and project management.
1.0 out of 5.0 rating for costReviewed 1 time in the past 6 months -
UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
15% Customer Service Outsourcing45% Back Office Outsourcing10% Business Consulting +310% Call Center Services10% Financial Consulting10% Sales OutsourcingFocus Areas
14% Phone Support Services43% Chat Support Services43% Email Support ServicesTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Napa, CA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCustomer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
53% Phone Support Services17% Chat Support Services17% Email Support Services +113% Order Processing & TakingTelecom, Inc. provides sales support and customer service solutions, including managing customer interactions and closing sales. Reviews highlight their commitment to client feedback, high-quality agents, and efficient project management. Clients appreciate Telecom, Inc. for their positive attitude, client service, and ability to scale operations effectively.
4.8 out of 5.0 rating for costTimelyPositive attitudeHigh-quality work -
UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingNuma offers automated communication solutions, including text-based customer interaction, call forwarding, and visual voicemail management. Reviews consistently highlight Numa's exceptional customer service, ease of use, and effectiveness in enhancing business operations by ensuring seamless communication with clients. The company is praised for its responsiveness, customized solutions, and ongoing improvements that significantly benefit its users' customer service capabilities.
Exceptional performanceEasy to work withReceptiveGreat project management -
$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
30% Customer Service Outsourcing55% Call Center Services15% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingDirect Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Oakland, CA
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Phone Support Services50% Email Support ServicesTopaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesFocus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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UndisclosedUndisclosed50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Phone Support Services50% Email Support ServicesNew Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Santa Rosa, CA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingFounded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Sacramento Customer Service Phone Support Companies
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UndisclosedUndisclosed10,000+Sacramento, CA
Ability to deliver
15.3/40.00/20 Reviews8.6/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
UndisclosedUndisclosed250 - 999Sacramento, CA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing40% Phone Support Services50% Other -
$1,000+< $25 / hr10,000+Sacramento, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed2 - 9Roseville, CA
Ability to deliver
3.2/40.03.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Fairfield, CA
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
15% Customer Service Outsourcing14% Phone Support Services85% Other -
UndisclosedUndisclosed2 - 9Napa, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing25% Phone Support Services -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
34.4/40.016.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
30.1/40.016.4/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing53% Phone Support Services40% Other -
UndisclosedUndisclosed10 - 49Oakland, CA
Ability to deliver
18.5/40.016.2/20 Reviews2.3/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Berkeley, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing30% Phone Support Services60% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr10 - 49Oakland, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+Undisclosed10 - 49Modesto, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
34% Customer Service Outsourcing50% Phone Support Services66% Other -
UndisclosedUndisclosed50 - 249Berkeley, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
UndisclosedUndisclosed10 - 49Santa Rosa, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other