# Top Phone Support Services in New York

Recommended Phone Support Services companies in New York include The Hour - Back Office and Virtual Assistant Services, Top Customer Service, Go Answer, Riseup Labs, CrewBloom, Answering Legal, GCS Agents, The Connection, RemoteReps247, Zesh Solutions.



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## List of the Best Top Phone Support Services in New York

Ratings Updated: Jul 16, 2026


### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services)
#### 5 out of 5 star rating (34 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Great Neck Plaza, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 5% Document Digitization & Management
- 10% Finance & Accounting Outsourcing (FAO)
- 5% HR Consulting

#### Company description
The Hour - Back Office and Virtual Assistant Services is a Customer Support Outsourcing company offering comprehensive solutions like staffing, email marketing, and administrative support. Their reviews highlight exceptional organization, responsiveness, and professionalism, with 100% of feedback reflecting positive project management and communication. Clients appreciate their ability to meet deadlines and integrate seamlessly into existing workflows, underscoring their strong value for cost and remarkable service quality.
[Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Timely
Overall, clients express a positive sentiment regarding The Hour - Back Office and Virtual Assistant Services' timeliness. Multiple reviews highlight their consistent on-time delivery and reliability, with one client stating, "They deliver on time, which is impressive." Another remarked on their "excellent turnaround time" for tasks. Additionally, feedback emphasizes their proactive approach and responsiveness, ensuring that projects are completed within defined timelines, reinforcing their reputation for efficiency and accountability.
- Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802)
- Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): COI turnaround time is excellent. Policy service tasks are also great. Quoting takes a little longer as we do commercial mostly so sometimes it's long quotes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971)
- Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): They participated in completing sprints on time by delivering increment. The project management involved daily monitoring and reporting on issues with email campaigns. They provided a prompt response in case of emergency and issue validation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150)
- App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The team was highly responsive to our needs, demonstrating strong availability and consistently meeting and often exceeding the agreed-upon expectations and timelines. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735)
- Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): Everything has been delivered on time and budget to date. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046)

#### Reviewed 17 times in the past 6 months

Recent reviews of The Hour - Back Office and Virtual Assistant Services indicate high client satisfaction, with consistent praise for their reliability and responsiveness. Clients noted improvements in operational efficiency, such as faster invoice processing and better workflow management. Specific feedback highlighted the team's proactive communication and adaptability, with one client stating, "The team consistently delivers work on time and is very dynamic." Overall, clients reported a seamless partnership, with no significant areas for improvement identified.
- 17 of 17 reviews are 5 stars
- 1 new review for Customer Service Outsourcing services
- $10,000 – $49,000 avg. project cost
[Read 17 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews)

#### Experience in 9 industries

The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support.
[Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)

##### Advertising & marketing Experience
The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502)

##### Pharmaceuticals Experience
The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector.
- 1 review for pharmaceuticals industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046)

##### Human Resources Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements.
- 4 reviews for human resources industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes.
 [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150)
- Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451)
- Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150)
- App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735)

##### Real estate Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support.
- 1 review for real estate industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145)

##### Software Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team.
 [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699)

##### eCommerce Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from eCommerce clients, particularly for their expertise in operational support, inventory management, and order tracking. Clients have noted the team’s reliability, responsiveness, and punctuality, leading to improved order accuracy and smoother operations. Their strong performance in managing backend processes positions them as a valuable partner for businesses seeking operational efficiency in the eCommerce industry.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621)

##### Business services Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170)

##### Retail Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector.
- 1 review for retail industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768)

##### Financial services Experience
Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009)

##### Information technology Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence.
- 1 review for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257)

##### Insurance Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance industry, providing substantial backend support that enhances efficiency and client satisfaction. Clients commend their professionalism, reliability, and quick adaptability, noting significant improvements in workflow organization and task accuracy. Feedback highlights their impact in commercial and personal lines quoting, policy management, and client interactions, making them an excellent fit for insurance firms seeking to optimize operations and focus on growth.
- 11 reviews for insurance industry
- 11 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228)
- Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045)
- Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802)
- Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606)
- Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971)
- Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476)
- Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890)
- Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972)
- Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889)
- Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978)
- Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818)

#### Completed projects in 2 countries
- Canada (4 projects)
- United States (18 projects)

This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
[View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)

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### [Top Customer Service](https://clutch.co/profile/top-customer-service)
#### 5 out of 5 star rating (68 reviews)
- $1,000+ minimum project size
- 250 - 999 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Content Moderation Services
- 55% Customer Service Outsourcing
- 15% Data Annotation Services

#### Company description
Top Customer Service is a distinguished provider of Customer Support Outsourcing services, praised for its professionalism and effectiveness across diverse industries. With 100% of reviews highlighting improved response times and customer satisfaction, their call center solutions seamlessly integrate with client operations. Over 70% of reviewers commend their ability to reflect brand values and ensure consistent communication, underscoring their role as a reliable Customer Service BPO.
[Visit Website](https://bpo.topcustomerservice.com/)


#### Reviewed 16 times in the past 6 months

Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations.
- 16 of 16 reviews are 5 stars
- 9 new reviews for Customer Service Outsourcing services
- $50,000 – $199,999 avg. project cost
[Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews)

#### Experience in 15 industries

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
[Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)

##### Advertising & marketing Experience
Top Customer Service demonstrates significant expertise in the Advertising & marketing sector, particularly in content creation and customer service outsourcing. Clients commend their ability to produce high-quality, SEO-aligned content that enhances brand messaging and improves online presence. Their effective project management and responsiveness have led to increased user engagement and client satisfaction. Overall, their strengths in understanding brand voice and delivering tailored solutions make them a strong fit for businesses seeking to enhance their marketing efforts.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Outsourcing for Digital Agency (5.0/5, Jul 9, 2025): Top Customer Service has been hired by a digital agency to handle their customer service needs. The team is responsible for managing business calls, emails, and chats using RingCentral and Tawk.to. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/388610)
- Content Writing Services for Digital Marketing Agency (5.0/5, Apr 19, 2026): Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150)

##### Automotive Experience
Top Customer Service has received positive feedback from clients in the Automotive industry for their expertise in managing customer communications. Clients reported improved response times, enhanced customer satisfaction, and a professional representation of their businesses. The team effectively handled inquiries and appointment scheduling, demonstrating strong project management and organization. Their ability to adapt to client needs and maintain clear communication further solidifies their reputation as a reliable partner for automotive businesses seeking efficient customer support solutions.
- 4 reviews for automotive industry
- 4 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Outsourcing for Automotive Detailing Co (5.0/5, Dec 18, 2025): Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426401)
- Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support solutions for a towing company. The team answered phone calls, responded to messages, managed appointment requests, and handled customer inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036)
- Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): Top Customer Service provided customer support outsourcing services for a truck repair and maintenance company. The team managed the client's phone and email support and used a ticket-tracking system. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655)
- Call Center Services for Auto Detailing Company (5.0/5, Mar 12, 2026): Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442256)

##### Electric Experience
Top Customer Service has received positive feedback from clients in the Electric industry, highlighting their expertise in customer support and call handling. Clients noted the professionalism of their agents, effective communication, and ability to reduce response times, leading to improved customer satisfaction. Their impact is evident in enhanced organization of service requests and strengthened client relationships, making them a strong candidate for businesses seeking reliable support in the Electric sector.
- 2 reviews for electric industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Outsourcing for Electrical Products Company (5.0/5, Mar 2, 2026): Top Customer Service provided customer service outsourcing for an electrical products company. The team managed inbound calls, responded to inquiries, managed emails, and assisted with service coordination. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439728)
- Call Center Services for Electrical Services Firm (5.0/5, Mar 12, 2026): Top Customer Service provides call center services for an electrical services company. They handle customer support, document service requests, and schedule appointments for the client's electrical services. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442176)

##### Home Services Experience
Top Customer Service has demonstrated significant expertise in the Home Services industry, providing comprehensive call center support and job dispatching services. Clients noted improvements in response times, customer communication, and operational efficiency, leading to higher job completion rates. Their professionalism and alignment with client values were particularly praised. Overall, the positive sentiment indicates they are a strong candidate for businesses seeking reliable customer service solutions within the Home Services sector.
- 2 reviews for home services industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Top Customer Service provides call center services for an air duct and chimney cleaning company. The team handles all incoming and outgoing calls, dispatches technicians, and follows up with customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904)
- Call Center Services for Home Safety & Improvement Firm (5.0/5, Mar 12, 2026): Top Customer Service provided call center support to a home safety and improvement firm. They handled inbound customer calls, answered questions about the client's services, and scheduled consultations. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442173)

##### Contracting Experience
Top Customer Service has demonstrated exceptional expertise in the Contracting industry, specifically in managing customer inquiries for roofing services. Clients appreciate their ability to enhance response times and streamline communication, leading to improved customer satisfaction. The team is noted for its professionalism and adherence to client branding, ensuring a consistent representation. Overall, their proactive project management and effective call handling make them a strong candidate for businesses seeking reliable customer service support in the Contracting sector.
- 1 review for contracting industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Support Services for Roofing Company (5.0/5, Mar 12, 2026): Top Customer Service provided customer support services for a roofing company. They combined trained agents with AI-assisted systems to handle customer inquiries and appointment requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442170)

##### Education Experience
Top Customer Service has garnered positive feedback from clients in the Education sector, particularly in childcare and online education. Clients praised their expertise in improving communication systems and support efficiency, resulting in faster response times and higher parent satisfaction. Their commitment to understanding clients' brand voice and fostering a supportive communication environment stands out. Overall, their reliable project management and adaptability demonstrate their strength in delivering quality service tailored to educational institutions' needs.
- 4 reviews for education industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Online Education Company (5.0/5, Dec 17, 2025): Top Customer Service provided customer support services for an online education company. The team handled email and message-based customer support, helping to maintain consistent communication with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426115)
- Customer Service Outsourcing for Daycare Center (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a daycare center. The team answered phone calls, responded to chats and emails, helped parents with questions, and ensured no message went unanswered. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426682)
- Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): Top Customer Service provided customer service outsourcing for a daycare center. The team was responsible for handling email and phone support, streamlining their ticketing system, and training their staff. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647)
- Customer Support Services for Childcare Center (5.0/5, Mar 4, 2026): Top Customer Service provided customer support for a childcare center. The team managed inbound parent inquiries by phone, email, and live chat, answered inquiries, and handled general information requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/440316)

##### Business services Experience
Top Customer Service demonstrates notable expertise in the Business services industry, with clients praising their professionalism, responsiveness, and effective project management. Their ability to enhance customer support processes—evidenced by significant improvements in response times and customer satisfaction—highlights their strengths. Clients also appreciated the custom solutions and clear communication, making them a strong fit for businesses seeking to streamline operations and elevate customer experiences.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service designed and developed a custom customer-support portal for an appliance repair company. The team implemented modules for ticketing, customer inquiries, FAQs, and service request tracking. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033)
- Customer Support Services for Tree Care Company (5.0/5, Mar 1, 2026): Top Customer Service provided outsourced customer support for a tree care company. Their team handled incoming calls, managed customer inquiries, scheduled service requests, and communicated with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439623)

##### Construction Experience
Top Customer Service has demonstrated significant expertise in enhancing customer communication processes within the Construction industry. Clients reported improved response times, higher client satisfaction, and better organization of customer interactions. The company's strengths include a structured approach to problem-solving and effective training tailored to construction-specific needs. Overall, feedback highlights Top Customer Service's professionalism and its positive impact on client relationships, making them a suitable partner for businesses seeking to enhance their customer support systems.
- 5 reviews for construction industry
- 5 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a construction company. The team answered phone calls, responded to emails and messages, managed client follow-ups, and scheduled inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426698)
- Customer Support for Home Renovation Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a home renovation company. The team handled lead management and appointment scheduling, focusing on improving the client's customer response process. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427016)
- Back Office Outsourcing for Construction Company (5.0/5, Feb 17, 2026): Top Customer Service provides customer support outsourcing services for a construction company. The team has recruited and trained customer service representatives who handle inbound and outbound inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436881)
- Customer Support Consulting for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service evaluated a construction company's customer support workflow, designed a more efficient support system, and trained their team on best practices for client interaction. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437791)
- Customer Service Outsourcing for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service provided customer service outsourcing for a construction company. The team evaluated the client's workflow, implemented response systems, and provided improvement guidance. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437793)

##### Legal Experience
Top Customer Service has proven expertise in delivering exceptional call center support tailored for the legal industry. Clients report improved response times, enhanced client satisfaction, and efficient handling of inquiries, which allowed legal teams to focus on their core work. Their professionalism and understanding of legal processes stand out, making them a reliable partner for law firms seeking to optimize client communication and service delivery.
- 3 reviews for legal industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center & Customer Support for Registration Services Co (5.0/5, Jul 18, 2025): Top Customer Service provides 24/7 outsourced customer support and call center services for a legal registration services company. The team handles phone, chat, and email queries using HubSpot and PhoneBurner. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/391162)
- Call Center Services for Law Firm (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a law firm. The team managed inbound calls, client inquiries, appointment scheduling, and basic case-related communication. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434810)
- Call Center Services for Law Firm (5.0/5, Feb 16, 2026): Top Customer Service provided call center services for a law firm. The team handled inquiries, scheduled appointments, logged client requests, followed up, communicated with the client, and more. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436658)

##### Medical Experience
Top Customer Service demonstrates strong expertise in the Medical industry, particularly in dental care, as evidenced by their effective management of patient calls and appointment scheduling for Sea View Dental Center. Clients highlight their professionalism, prompt communication, and ability to enhance patient satisfaction through organized support. The positive outcomes include improved call handling and reduced missed appointments, indicating that Top Customer Service can significantly impact operational efficiency in healthcare settings.
- 1 review for medical industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Dental Clinic (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a dental clinic. The team managed patient calls and scheduled appointments, following the client's procedures. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434812)

##### Other industries Experience
Top Customer Service has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing customer support processes, including call handling and chatbot management. Clients praised the team's professionalism, adaptability, and ability to enhance customer satisfaction and engagement. Their tailored solutions have contributed to measurable improvements, such as reduced missed inquiries and faster response times. Overall, Top Customer Service is well-regarded for providing reliable and efficient support, making them a strong candidate for businesses seeking customer service solutions.
- 6 reviews for other industries industry
- 6 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Ghostwriting Company (5.0/5, Jun 24, 2025): Top Customer Service provides customer service outsourcing for a ghostwriting company. The team manages inbound and outbound calls and emails, and has implemented a live chat option. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/384878)
- Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service manages the chatbots and phone lines of an AI-based hiring system. The team responds to customers' queries about the client's system, following the provided documentation, SOPs, and SLAs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733)
- Customer Service Outsourcing for Software Development Co (5.0/5, Jun 30, 2025): Top Customer Service provides remote customer service outsourcing for a software development company. The team manages the client's chatbot, incoming calls, and email communications using Jira and TalkTo. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/386342)
- Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): Top Customer Service provides ongoing customer support services for a cybersecurity company. The team handles the client's chatbot platform and answers email inquiries and incoming calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074)
- Customer Support Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Top Customer Service provided customer support for a renovation and flooring company. The team managed phone calls, emails, and customer inquiries, answered questions, followed up, and helped with scheduling. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426804)
- Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a tree care and landscaping company. The team handled inbound calls, chat and email support, and professional assistance for the client's customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028)

##### Non-profit Experience
Top Customer Service has received positive feedback from Non-profit clients, highlighting their expertise in customer support operations. Clients from organizations like Early Edge Consultancy and Bridge To Home noted significant improvements in response times and customer satisfaction. The team's professionalism, responsiveness, and ability to adapt to specific needs were particularly praised. The overall sentiment reflects their effectiveness in enhancing client interactions and operational efficiency, making them a strong fit for Non-profit organizations seeking reliable support services.
- 2 reviews for non-profit industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Top Customer Service provided customer support services for a nonprofit organization. The team managed customer messages, processed refunds and returns, and handled product-related inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420)
- Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Top Customer Service provided customer support and virtual assistant services for a consulting company. The team handled inquiries, follow-ups, support tickets, CRM updates, data entry, and admin tasks. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868)

##### Real estate Experience
Top Customer Service has demonstrated strong expertise in the real estate sector, providing effective virtual assistant solutions for property management. Clients commend their thorough training, seamless onboarding, and ability to manage tasks such as property inquiries and listings efficiently. Their project management is noted for timely delivery and excellent communication, leading to significant time savings for clients. Overall sentiment is positive, indicating that Top Customer Service is a reliable partner for businesses seeking support in the real estate industry.
- 1 review for real estate industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Real Estate Company (5.0/5, Aug 3, 2025): Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule meetings. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/395182)

##### Financial services Experience
Top Customer Service has demonstrated significant expertise in the Financial services industry, specifically in enhancing customer support for credit unions. Clients have noted improved customer satisfaction and quicker resolution times due to the provider's multilingual support and AI-powered solutions. The company's responsiveness and project management skills have also been highlighted positively. Their ability to quickly train staff to meet unique requirements positions them as a strong fit for businesses seeking reliable customer service enhancements in the financial sector.
- 1 review for financial services industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Top Customer Service provided customer support services for a credit union. The team offered technical support and multilingual chat, phone, and email support. They also handled back office duties. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246)

##### Government Experience
Top Customer Service demonstrates strong expertise in the Government sector, specifically in supporting compliance-driven initiatives for the U.S. EPA. Their proficiency in customer support and proctoring services has led to improved student interactions and a reduction in technical issues. Clients commend their professionalism, timely communication, and effective management, highlighting their alignment with government values and goals. Overall, feedback indicates a high level of satisfaction, positioning them as a reliable partner for government projects.
- 1 review for government industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Customer Service & Back-Office Support for Protection Agency (5.0/5, Jun 19, 2025): Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
[Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)
- $10,000 to $49,000 (18 reviews)
- $50,000 to $199,999 (11 reviews)
- $200,000 to $999,999 (6 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Go Answer](https://clutch.co/profile/go-answer)
#### 4.3 out of 5 star rating (16 reviews)
- 1,000 - 9,999 employees
- Garden City, NY

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
Go Answer is a business process outsourcing company specializing in answering services and customer support across various communication channels. Reviews indicate a high level of professionalism and reliability, with 100% of reviewers praising their responsiveness and ability to handle large call volumes effectively. Clients report significant cost savings and improved customer engagement, although some suggest enhancements in bilingual support and training transparency.
[Visit Website](https://www.goanswer.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Timely
Clients have consistently praised Go Answer for their timeliness and responsiveness. A law office managing partner noted that Go Answer has been 'very responsive and timely' in their communications, enhancing the overall project management experience. Additionally, they appreciate the prompt delivery of call recordings upon request, reflecting a commitment to transparency and reliability. Overall, sentiment towards Go Answer's timeliness is highly positive, with clients feeling supported and valued throughout their engagement.
- Call Center Service for Law Firm  (5.0/5, Aug 23, 2021): The way that we initiated the project was via email, which then turned into a Zoom call, and that’s where we are now —they’ve been very responsive and timely with everything they’ve done. Sometimes, they don’t write down the full transcript after the call goes over the 10-minute mark. However, Go Answer is always transparent and prompt in providing us with the full recordings of the calls whenever we request them. [Read Full Review](https://clutch.co/go-to-review/go-answer/114413)

#### Experience in 8 industries

Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors.
[Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews)

##### Legal Experience
Go Answer has received positive feedback from legal industry clients, highlighting their professionalism and responsive service. Law firms noted that the team effectively manages client interactions, enhances lead quality, and maintains a high standard of communication. Clients appreciate the empathetic approach of Go Answer's representatives, which contributes to a more prestigious firm image. Overall, the sentiment is highly favorable, indicating that Go Answer is a strong choice for legal practices seeking reliable answering services.
- 2 reviews for legal industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Answering Services for Personal Injury Law Firm (4.5/5, Jul 29, 2021): Go Answer provides after-hours answering services to a law firm. They answer current clients and conduct questionnaires with potential clients to gather information on their claims.
 [Read Full Review](https://clutch.co/go-to-review/go-answer/94798)
- Call Center Service for Law Firm  (5.0/5, Aug 23, 2021): A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls.
 [Read Full Review](https://clutch.co/go-to-review/go-answer/114413)

##### Financial services Experience
Go Answer has received positive feedback from clients in the financial services industry, highlighting their responsiveness and strong communication skills. Clients appreciate the significant cost savings and reliability provided by Go Answer's services, with one client noting a 66% cost reduction. Their ability to handle high call volumes efficiently, with an average error rate of less than 3%, showcases their expertise. Overall, Go Answer is considered a strong fit for financial services firms seeking dependable and effective inbound support.
- 4 reviews for financial services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Go Answer was hired by an e-commerce retailer as their primary call center for their business. The team provides about 120 agents during peak hours and handles 75% of their customers' calls.
 [Read Full Review](https://clutch.co/go-to-review/go-answer/107204)
- Call Center Service for Bank (5.0/5, Aug 18, 2021): A bank needed a reliable cost-effective roll-over receptionist and call center services to give customers human assistance even during times of high call volume. They hired Go Answer for the project.
 [Read Full Review](https://clutch.co/go-to-review/go-answer/110813)
- After Hours Answering For Financial Services (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118312)
- Numerous Answering Services for Financial Firm (4.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/136913)

##### Other industries Experience
Go Answer demonstrates strong expertise in Business Process Outsourcing for the Other industries sector, receiving positive feedback for their efficient customer service and cost-saving solutions. Clients report substantial monthly savings and a reduction in operational headaches. Their strengths lie in prompt and effective communication, making them a reliable partner. However, there is room for growth, particularly in service expansion. Overall, they appear well-positioned to support businesses seeking outsourcing solutions in diverse industries.
- 4 reviews for other industries industry
- $200,000 – $999,999 avg. project cost
- Customer Relations Support for Enterprise  (4.0/5, Dec 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/37005)
- Great Plans and Pricing (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118329)
- Go Answer Was the Best Value (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118331)
- Live Answering Help for Healthcare Company (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118336)

##### Hospitality & leisure Experience
Go Answer demonstrates strong capabilities in managing high call volumes for clients in the Hospitality & leisure industry, effectively reducing labor costs and saving time. Clients appreciate their ability to streamline operations, though they note a need for enhanced personalization. Overall, Go Answer's services are recognized for easing operational burdens, making them a viable option for businesses seeking to improve customer communication and efficiency in the Hospitality & leisure sector.
- 1 review for hospitality & leisure industry
- $10,000,000 + avg. project cost
- Telecommunications Services for Hospitality Company (4.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/146388)

##### Real estate Experience
Go Answer has demonstrated notable expertise in the real estate sector, receiving positive feedback for their responsiveness and tailored solutions. Clients highlight the company's ability to effectively manage inquiries and support operations, resulting in improved efficiency and client satisfaction. Their strong communication skills and understanding of real estate nuances make them a valuable partner for businesses looking to enhance their customer service and streamline processes in this industry.
- 1 review for real estate industry
- Less than $10,000 avg. project cost
- Go Answer Never Misses a Call (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118325)

##### Business services Experience
Go Answer demonstrates strong expertise in the Business services industry, receiving positive feedback for their effective solutions and responsive customer support. Clients appreciate their ability to address challenges efficiently, leading to significant improvements in operational efficiency and client satisfaction. The overall sentiment reflects trust in Go Answer's capabilities, making them a promising choice for businesses seeking reliable and impactful service solutions.
- 2 reviews for business services industry
- Less than $10,000 avg. project cost
- Intuitive and Easy to Use Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118307)
- Beyond Expectations Customer Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118309)

##### Retail Experience
Go Answer has demonstrated strong expertise in the Retail industry, with clients highlighting their effective customer service solutions that enhance operational efficiency. Positive feedback emphasizes their responsiveness and the ability to tailor services to meet specific retail needs. Overall, clients express satisfaction with the impact Go Answer has made on their customer engagement and satisfaction levels, indicating that the company is a suitable partner for retail businesses seeking to improve their customer interactions.
- 1 review for retail industry
- Less than $10,000 avg. project cost
- Live Agents and Email Answering for Retail Firm (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118301)

##### Healthcare Experience
Go Answer has demonstrated substantial expertise in the Healthcare industry, earning positive feedback for their effective communication and operational support. Clients have highlighted their ability to streamline patient interactions and enhance overall service delivery. The company's strengths in managing healthcare-related inquiries and providing personalized assistance have significantly improved client efficiency, making them a compelling choice for healthcare organizations seeking reliable support solutions.
- 1 review for healthcare industry
- Less than $10,000 avg. project cost
- Go Answer Was the Best Value (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/118331)

##### Education Experience
Go Answer has received positive feedback from clients in the Education industry, highlighting their expertise in delivering tailored solutions that enhance operational efficiency. Clients appreciate their responsive customer service and ability to adapt to specific project needs. The overall sentiment reflects satisfaction with Go Answer's impact on improving educational services, making them a suitable partner for organizations seeking reliable support in the sector.
- 1 review for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Fantastic Service and No Call Queues (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/go-answer/116830)

#### 1.8 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.
[Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews)
- Less than $10,000 (10 reviews)
- $50,000 to $199,999 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 16 cities
- Pensacola, Florida (1 projects)
- Winter Garden, Florida (1 projects)
- Kansas City, Missouri (1 projects)
- Nashville, Tennessee (1 projects)
- Chicago, Illinois (1 projects)
- Park Forest, Illinois (1 projects)
- West New York, New Jersey (1 projects)
- New York City, New York (1 projects)
- South Milwaukee, Wisconsin (1 projects)
- Santa Ana, California (1 projects)
- Portland, Oregon (1 projects)
- Pittsburgh, Pennsylvania (1 projects)
- Manassas, Virginia (1 projects)
- Bridgeton, Missouri (1 projects)
- Flushing, New York (1 projects)
- Pound, Virginia (1 projects)

This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/go-answer?verified=true#reviews)

---

### [Riseup Labs](https://clutch.co/profile/riseup-labs)
#### 4.9 out of 5 star rating (45 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Agents
- 10% UX/UI Design
- 10% Custom Software Development
- 10% AI Development
- 10% Customer Service Outsourcing
- 10% Generative AI
- 10% IT Managed Services
- 10% Mobile App Development
- 10% IT Staff Augmentation
- 10% Web Development

#### Company description
Riseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
[Visit Website](https://www.riseuplabs.com/)


#### Innovative
Clients have consistently highlighted Riseup Labs' innovative approach, particularly in their agile and creative methodology for project conceptualization. One client noted the team's ability to brainstorm effectively for a mobile-first audience, resulting in a successful app launch with positive KPIs. Additionally, their flexibility and collaboration were emphasized, with one client remarking on the team's readiness to exceed expectations. Overall sentiment regarding their innovative capabilities is highly positive.
- Mobile App Dev for Educational Platform (5.0/5, Jul 24, 2022): The team was innovative and easy to work with. Their flexibility stood out, which helped them implant as part of our team. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/151264)
- Dev & Design Outsourcing for Commercial Real Estate (5.0/5, May 30, 2021): Rather than just sending them specifications, they actually come with suggestions, so it’s a very dynamic and fruitful cooperation. They try to not only deliver something to us but also develop themselves, learn new technologies, and come up with new ideas. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39726)

#### Experience in 11 industries

Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects.
[Read All Reviews](https://clutch.co/profile/riseup-labs?verified=true#reviews)

##### Financial services Experience
Riseup Labs has demonstrated significant expertise in the Financial services sector, particularly in mobile app development. Clients have reported exceptional project management, effective communication, and impressive results, such as positive user feedback on finance apps. Their ability to deliver tailored solutions while guiding clients toward cost-effective decisions has been consistently praised, establishing them as a strong candidate for businesses seeking innovative technology partners in the Financial services industry.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Mobile Portal for Digital Financial Service Company (5.0/5, Mar 30, 2022): Riseup Labs is tasked with developing an automotive and mobile-friendly online portal for a digital financial service company. They are involved with the app's design, development, testing, and deployment.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/14598)
- Mobile App Development for Finance Company (5.0/5, Jul 30, 2022): A finance company hired Riseup Labs to develop Android and iOS mobile applications. After an initial discovery phase, they collaborated on creating a platform that would offer better services to end clients.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/152151)

##### IT Services Experience
Riseup Labs has received consistent positive feedback in the IT Services industry, showcasing their expertise in web and mobile application development. Clients commend their professionalism, responsiveness, and ability to meet deadlines, highlighting exemplary project management and communication skills. They have successfully delivered high-quality solutions that enhance performance and user engagement, making them a compelling choice for businesses seeking reliable IT partners.
- 13 reviews for it services industry
- 13 reviews are 5 stars
- Less than $10,000 avg. project cost
- IoT Development for E-Commerce Company (5.0/5, Feb 10, 2022): An e-commerce company hired Riseup Labs for IoT development services. The team handled the client's e-commerce applications that were applicable in Android and iOS platforms.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/10796)
- Website Development for Consulting Company (5.0/5, Feb 14, 2022): Riseup Labs developed a website for a consulting company. The team conducted a discovery phase through a kick-off meeting and discussed all the client’s needs and requests. 
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11064)
- Web Development for Mobile  App & Web Development Company (5.0/5, Feb 15, 2022): RiseUp Labs created a website for a mobile app and web development company's end client. The team programmed the platform through React, and the goal was to improve its web conversion.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11152)
- Game Dev for Consultancy's Contest (5.0/5, Mar 16, 2022): Riseup Labs developed an engaging game for a contest of a consulting company. The game was accessible to users by using an email account and the games had a leaderboard.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/13528)
- Frontend UI Design for Digital Marketing Company (5.0/5, Jun 14, 2022): Riseup Labs was hired to build and develop a frontend UI for a digital marketing company through the utilization of ReactJS. 
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/22777)
- Mobile App UI/UX Design for Consulting Company (5.0/5, Jun 23, 2022): Riseup Labs redesigned the mobile applications of a management consulting firm. They ensured the apps were user-friendly and modern.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/24002)
- Dev & Design Outsourcing for Commercial Real Estate (5.0/5, May 30, 2021): Riseup Labs helped a real estate company launch their core product by serving as an outsourced tech partner. Services included front- and backend development, UI/UX design, DevOps, and product management.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39726)
- Web Dev for IT Services & Consultancy Firm (5.0/5, May 30, 2021): RiseUp labs provided development expertise and built and developed an IT services company's website. They made up to 20 proposals on web and agile development. 
 
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39741)
- Staff Augmentation for Software Company (5.0/5, Jun 10, 2021): Riseup Labs handled staff augmentation services for a software company. The client was in need of full-stack developers to help them on various projects.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/49966)
- Game Dev for Mobile Network Operator (5.0/5, Aug 5, 2021): Riseup Labs provides game development services for a mobile network operator. The team continues to improve the product after its launch.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/99972)
- Web Dev & Design for Media Association (5.0/5, Sep 9, 2021): Riseup Labs handled a website update and revamp for a media association. The team initially created a sitemap and a mood board before redesigning and updating the site.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/128467)
- Custom Web Dev for Digital Healthcare Service (5.0/5, May 9, 2021): Riseup Labs supported a digital healthcare service's efforts to create a complex site for their services. The product involved voting features, language translations, membership options, and more.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/144385)
- Web Redesign & SEO for Software Dev Company's Client (5.0/5, Jul 26, 2022): Riseup Labs helped a software development company redesign the website for one of their clients. Their task also involved extending the main website, developing a partner website, and conducting SEO efforts.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/151470)

##### Education Experience
Riseup Labs demonstrates notable expertise in the Education sector, as highlighted by positive client feedback emphasizing their agile and creative approach. Clients appreciate their innovative solutions, effective collaboration, and responsiveness, which have led to successful project outcomes, including a well-received mobile application. The team's commitment to exceeding expectations and their seamless integration into client teams further underscores their strengths, making them a strong candidate for potential clients in the Education industry.
- 1 review for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Mobile App Dev for Educational Platform (5.0/5, Jul 24, 2022): Riseup Labs has created an Android and iOS mobile app for an educational platform. They've developed wireframes, and user flows, led user testing, and helped validate the concept.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/151264)

##### Gaming Experience
Riseup Labs demonstrates significant expertise in the gaming industry, particularly in IoT-based game development. Clients commend their effective communication, well-documented processes, and competitive pricing. The collaborative workflow and responsiveness of their team, including project managers and developers, contribute positively to project outcomes. Overall, their strengths in affordable service and clear communication, combined with a focus on innovative gaming solutions, make them a suitable partner for businesses seeking development support in the gaming sector.
- 1 review for gaming industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- IoT Gaming Dev for Software Company (5.0/5, Feb 20, 2022): Riseup Labs provided IoT gaming development for a software company. They deployed a project manager, an artist, a tester, and two developers for the engagement. 
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11601)

##### Telecommunications Experience
Riseup Labs has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in game design and animation, as well as their effective communication and collaboration. Clients appreciate their flexibility and high-quality work, noting significant growth in project outcomes. The systematic approach and transparency in workflow have been praised, making Riseup Labs a strong candidate for companies seeking reliable partners in enhancing digital services and user engagement in the Telecommunications sector.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Custom Software Dev for Game App (5.0/5, Dec 1, 2021): Riseup Labs provides custom software development services for a telecommunications company. The team is responsible for the client's games design and animation, as well as its user interface.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5810)

##### Arts, entertainment & music Experience
Riseup Labs has demonstrated strong expertise in developing mobile applications for the Arts, entertainment, and music industry, particularly noted by clients in the broadcasting sector. Their effective project management, responsive communication, and innovative solutions have led to high-quality deliverables. Clients appreciate their understanding and support, even in urgent situations. Overall, the positive sentiment indicates that Riseup Labs is a reliable partner for projects in this industry, fostering long-term relationships and creative collaboration.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- News Portal App for News TV Broadcasting Company (5.0/5, Nov 26, 2021): Riseup Labs has been developing a news portal mobile app for a news TV broadcasting company. Technologies used include Flutter and Laravel.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5556)

##### Advertising & marketing Experience
Riseup Labs has garnered positive feedback in the Advertising & Marketing industry, highlighting their professionalism, attention to detail, and effective communication. Clients appreciate their ability to deliver impactful animated videos and comprehensive web development, which enhance brand visibility and engagement. The company is recognized for its high-level skills, timely project delivery, and accommodating approach, making them a reliable choice for businesses seeking creative solutions in the Advertising & Marketing sector.
- 3 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Video Production for Creative Agency (5.0/5, Nov 24, 2021): A creative agency hired Riseup Labs to provide video production services, The team is tasked with creating 120 to 160 seconds animated explainer videos in order to increase the client's leads.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5380)
- WordPress Website for Web Dev & Design Agency (5.0/5, May 30, 2021): Riseup Labs provided web development services for the client of a web development and design agency. The team redesigned and relaunched a WordPress-based website.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39694)
- Website Development for Event Management Company (4.5/5, Jul 14, 2021): An event management company hired Riseup Labs for website development. They built an online content hub via WordPress for the company's employees to access benefits information.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/81133)

##### Software Experience
Riseup Labs has received positive feedback in the Software industry, noted for their strong technical expertise, particularly in game development and full-stack solutions. Clients commend their effective communication, timely delivery, and ability to adapt to project needs. Their impressive UI/UX design, along with a dedicated team that swiftly addresses challenges, positions them as a reliable partner. Overall, Riseup Labs is recognized for providing quality services, making them a strong candidate for businesses seeking software development expertise.
- 2 reviews for software industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Custom Software Development for IT Services Company (5.0/5, May 26, 2021): Riseup Labs supported software development for an IT services company. They supplemented technical resources for full-stack development of a digital banking platform via React, Java, React Native, and Spring.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/36273)
- Game Development for Software Dev Company (5.0/5, Jul 4, 2021): Riseup Labs provided game development services for a software development company. The team developed a quiz-based game for Android.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/72425)

##### Hospitality & leisure Experience
Riseup Labs has received positive feedback in the Hospitality & leisure industry, particularly for their expertise in enhancing operational efficiencies for food service providers. Clients praised their exceptional project management, timely delivery, and responsiveness to evolving needs. The ability to source and train effective call center agents significantly improved service quality and reduced errors, making them a reliable partner for companies looking to enhance their customer service capabilities in the hospitality sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- BPO Services for Pizza Restaurant Chain (5.0/5, Nov 25, 2025): Riseup Labs provides BPO services for a pizza restaurant chain. The team is responsible for sourcing, screening, hiring, and training new agents for the client's food ordering voice campaign. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/421968)

##### Energy & natural resources Experience
Riseup Labs has demonstrated significant expertise in the Energy & Natural Resources sector, particularly in developing IoT solutions for clean cooking technologies. Client feedback highlights their agile project management and adaptability to changes, which facilitated the successful deployment of an eCook app managing 20,000 devices. Overall, clients appreciate their timely delivery and strong communication, making Riseup Labs a promising partner for businesses seeking innovation in energy-efficient solutions.
- 1 review for energy & natural resources industry
- Unknown avg. project cost
- Mobile App Dev for Clean Cooking Solutions Company (4.0/5, Dec 28, 2025): Riseup Labs has designed and developed the backend of an IoT-enabled induction cooker and a mobile app for a clean cooking solutions company. The app lets customers view their eCook usage on their phones. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/427582)

##### Gambling Experience
Riseup Labs demonstrates strong expertise in the Gambling industry, particularly in designing and developing engaging websites for gaming companies. Client feedback highlights their effective project management, quick turnaround times, and responsive communication, which contributed to improved user engagement on the client's site. The positive impact on branding and marketing goals underscores their value as a partner for businesses seeking to enhance their online presence in the Gambling sector.
- 1 review for gambling industry
- Unknown avg. project cost
- Custom Web Redesign for Gaming Company (4.5/5, Dec 17, 2025): Riseup Labs redesigned a gaming company's website to align with their branding and marketing goals. The team created the frontend, built the site, deployed it, and integrated a CMS. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/426068)

##### Business services Experience
Riseup Labs has received positive feedback from clients in the Business services industry, particularly for their expertise in developing custom recruitment platforms. Clients praised their strong project management, clear communication, and their ability to adapt solutions to meet specific business workflows. The company's commitment to understanding client needs and delivering scalable solutions significantly improved recruitment efficiency and reduced manual work. Overall, Riseup Labs is seen as a reliable technology partner, ideal for businesses seeking to enhance their operational processes.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Custom Software Development for Tech Recruitment Agency (5.0/5, May 20, 2026): Riseup Labs developed a custom platform for a tech recruitment agency. The solution included a user-friendly dashboard, client management functionality, workflow automation, and role and pipeline tracking. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/458570)

#### Completed projects in 8 countries
- Australia (1 projects)
- Bangladesh (20 projects)
- Canada (1 projects)
- India (2 projects)
- Mauritius (1 projects)
- Mexico (1 projects)
- United Arab Emirates (1 projects)
- United States (1 projects)

This provider is available in 4 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/riseup-labs?verified=true#reviews)

#### 3 fixed price Customer Service Outsourcing packages

Full-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.

---

### [CrewBloom](https://clutch.co/profile/crewbloom)
#### 4.7 out of 5 star rating (38 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 25% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Recruiting
- 10% Recruitment Process Outsourcing
- 25% Sales Outsourcing
- 10% Staffing

#### Company description
CrewBloom is a customer service outsourcing company specializing in providing remote customer care and support services. The reviews highlight a 100% positive feedback rate, praising their ability to deliver efficient, timely customer service and support, with high ratings for responsiveness and value for cost. Additionally, 80% of clients appreciated their quick onboarding and adaptability to specific business needs.
[Visit Website](https://www.crewbloom.com)


#### High-quality work
Clients consistently commend CrewBloom for their high-quality work and talented personnel. For instance, one client noted the 'quality of people and quick turnaround time' as particularly impressive. Another highlighted the 'quality of candidates' provided by CrewBloom, which significantly contributed to their success in collections. Additionally, the CEO of NOM Media praised their 'technical expertise' and 'rigorous QA processes' that ensure consistency and accuracy in deliverables, reflecting an overall sentiment of satisfaction with the quality of work delivered.
- CS Outsourcing for Container Manufacturing Company (5.0/5, May 6, 2022): CrewBloom has been a good partner in helping us grow our business quickly and providing us with high-quality human capital resources. [Read Full Review](https://clutch.co/go-to-review/crewbloom/18207)
- Outbound Call Center Services for Real Estate Firm (5.0/5, Nov 9, 2020): The most impressive thing about the company was the quality talent of the team they provided. [Read Full Review](https://clutch.co/go-to-review/crewbloom/109810)
- Back Office Outsourcing for Lighting Design Co (5.0/5, Mar 14, 2025): The quality of people and the quick turnaround time impressed us. [Read Full Review](https://clutch.co/go-to-review/crewbloom/359758)
- Past-Due Payment Collection Services for Dental Laboratory (5.0/5, Jun 18, 2024): Our client success manager, and the quality of candidates from CrewBloom was impressive. [Read Full Review](https://clutch.co/go-to-review/crewbloom/295364)
- Back-Office Outsourcing for Global Platform (5.0/5, Jun 15, 2024): The team was able to provide consistent results daily. They are committed and determined to produce a high quality output to deliver tasks on time. The team provides quick turnaround on numerous asks and are committed to help achieve our team goals. [Read Full Review](https://clutch.co/go-to-review/crewbloom/294908)

#### 1 review mentions Phone Support Services

Phone Support Services Experience
CrewBloom has received predominantly positive feedback for their Phone Support Services, with clients noting 80% satisfaction. Reviewers frequently highlight the expertise and efficiency of support agents, who achieved over 50% higher performance than previous staff. Positive sentiments are noted about CrewBloom's responsiveness and alignment with client culture, although suggestions for improvement include more proactive communication. Overall, their ability to deliver timely and effective support has made a significant impact on client operations.
- 1 of 1 Phone Support Services reviews is 5 stars
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/crewbloom#review-223437)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Overall, clients express strong satisfaction with CrewBloom's value for money, noting competitive pricing and high-quality service. A CEO highlighted their cost-effectiveness, stating, 'CrewBloom provides quality work at competitive rates, enabling us to scale capabilities cost-efficiently.' Another client appreciated the 'great culture fit' and 'good value for cost.' The sentiment across reviews indicates a consistent perception of CrewBloom as a reliable partner that delivers significant value relative to its pricing.
[Read All Reviews](https://clutch.co/profile/crewbloom?verified=true#reviews)
- $10,000 to $49,000 (6 reviews)
- Less than $10,000 (5 reviews)
- $50,000 to $199,999 (3 reviews)
- $200,000 to $999,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 2 countries
- Canada (1 projects)
- United States (26 projects)

[View Reviews](https://clutch.co/profile/crewbloom?verified=true#reviews)

---

### [Answering Legal](https://clutch.co/profile/answering-legal)
#### 5 out of 5 star rating (18 reviews)
- 50 - 249 employees
- Nesconset, NY

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Answering Legal is a specialized answering service company catering primarily to legal professionals. The reviews highlight their professionalism, seamless phone answering services, and 24/7 availability, with around 90% of reviewers praising their exceptional call management and client interaction capabilities. Clients appreciate the team's intelligence and ability to present a professional image, with some noting a nearly imperceptible difference between the service and in-office receptionists. A few reviews mention minor issues, such as occasional voicemail delays during peak times, yet overall satisfaction remains high.
[Visit Website](https://www.answeringlegal.com/)


#### Exceptional performance
Clients have praised Answering Legal for their exceptional performance, noting their professionalism and seamless integration as if they were in-house staff. One managing partner highlighted their 24/7 availability and flexibility, especially during challenging times like COVID-19, where they adjusted payment plans to accommodate reduced business. Overall sentiment reflects high satisfaction, with clients recommending their services based on effective communication and a strong understanding of legal industry needs.
- Intake & Answering Services for Tax Firm (5.0/5, May 12, 2020): They do a great job taking information from clients and always get back to me immediately. I know that when my work is in their hands, they will do a superb job. Answering Legal is always courteous and helpful to the client, they represent me well. [Read Full Review](https://clutch.co/go-to-review/answering-legal/85269)

#### Experience in 1 industry

Answering Legal has garnered positive feedback primarily from the legal industry, with a strong presence in criminal defense, family law, consumer bankruptcy, and immigration law. Clients commend their professionalism, responsiveness, and ability to handle calls seamlessly, often making it difficult for callers to distinguish them from in-office staff. The overall sentiment is overwhelmingly favorable, highlighting their impact on client acquisition and retention, as well as their effective communication and operational flexibility. This makes them an ideal choice for legal practitioners seeking reliable answering services.
[Read All Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews)

##### Legal Experience
Answering Legal is highly regarded within the legal industry, receiving consistent praise for its professionalism and client engagement. Many law firms highlight the expertise of their team in handling sensitive client communications with accuracy and courtesy, often indistinguishable from in-office staff. Their 24/7 availability and flexibility in call handling have positively impacted client retention and business growth. Overall, their tailored services and understanding of legal nuances position them as a valuable partner for legal practitioners seeking reliable answering solutions.
- 18 reviews for legal industry
- 17 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Voice Services for Criminal Defense Practice  (5.0/5, Aug 6, 2020): Answering Legal provides voice services, supplementing on-site resources for a law practitioner. They answer overflow calls and gather information prior to forwarding the client or sending an email and text.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/32825)
- Call & Intake Services for Family Law Firm (5.0/5, Apr 23, 2020): Facing an overflow of call volume, a law practice hired Answering Legal to manage the intake. The team answers all incoming calls, and provides client screening services as well.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/67925)
- Answering Services for Criminal Defense Firm (5.0/5, May 1, 2020): Answering Legal fields incoming phone calls for the client, especially after hours and when they’re not in the office. They can forward pertinent calls to the client’s cell phone.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/75943)
- Intake & Answering Services for Tax Firm (5.0/5, May 12, 2020): Answering Legal provides intake and answering services for a tax firm. The team is responsible for answering calls, taking client information, and connecting clients to the internal team.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/85269)
- Answering Services for Criminal Defense Law Firm (5.0/5, May 13, 2020): Answering Legal provides answering services for a law office. They use email and text alerts to connect the client with every call that comes through.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/86556)
- Intake & Call Services for Criminal Defense Firm (4.5/5, May 14, 2020): Answering Legal provides 24/7 answering services for a busy criminal defense firm. They take messages, transfer calls, solve technical issues, and change message scripts as needed.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/87410)
- Call Handling Services for Sole Practice Immigration Firm (5.0/5, May 15, 2020): Struggling to keep up with their increase in calls, a law firm hired Answering Legal to help answer their phone. The team offers the opportunity to patch calls through or to take and forward a message.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/88584)
- Answering Services for Law Firm (5.0/5, May 19, 2020): Answering Legal provides answering and call-screen services for a law firm. They connect the client with potential customers and take detailed messages that they send through texts.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/91056)
- Intake & Call Service for Bankruptcy & Real Estate Law Firm (5.0/5, May 19, 2020): A law firm hired Answering Legal to answer their phones. They take calls and follow up with a text or an email.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/91398)
- Call Services & Intake for Local Law Firm  (5.0/5, May 19, 2020): A law office hired Answering Legal to answer its phones and provide intake services. They send emails and texts in real-time, taking down information in English and Spanish.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/91636)
- Answering Services for Personal Injury & Criminal Law Firm (5.0/5, May 20, 2020): Answering Legal provides ongoing answering services for an independent personal injury and criminal law practice, screening potential clients after work hours and on weekends.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/92412)
- Answering Services for Criminal Defense & DWI Practice  (5.0/5, May 21, 2020): Answering Legal provides phone answering and tele-receptionist services for a law firm on an ongoing basis.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/93564)
- 24/7 Call Services for Criminal Defense & Family Law Firm (5.0/5, Jun 3, 2020): Answering Legal provides phone answering services to a family and bankruptcy law practice. Their team answers calls 24/7 and forwards the messages to the in-house team. 
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/103312)
- Clerical Support & Call Services for Criminal Defense Firm  (5.0/5, Jun 4, 2020): Answering Legal provides call center support to a sole law practitioner who works in criminal defense. They answer calls after hours and forward messages to the client.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/104228)
- Call Center Services for Law Firm (5.0/5, Feb 7, 2020): Answering Legal provides call answering services to a law firm, handling overflow from the office during the day and fielding all calls overnight in order to take down information from potential clients.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/134856)
- Answering Service for Criminal Defense Law Firm (5.0/5, Feb 13, 2020): Answering Legal provides answering services throughout the night for a criminal law firm. Following a provided script, they determine whether or not a call should be sent through or if they can take a message.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/138916)
- Voice Services for Law Firm (5.0/5, Feb 14, 2020): Answering Legal set up a voice over answering system that routes calls to them under certain circumstances. They work as an answering service when the client is unable to take calls.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/140384)
- Inbound Call Answering for Law Firm (5.0/5, Feb 18, 2020): The team at Answering Legal provides inbound calling services for a law firm through call filtering.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/142425)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Overall, clients express satisfaction with Answering Legal's value for money, noting that the services provided justify their costs. For instance, one client mentioned spending around $25,000 annually, indicating flexibility in pricing based on call volume. Another client highlighted a monthly investment of $450, emphasizing that even a single new client can offset the cost. The general sentiment reflects that clients perceive the service as a valuable investment that enhances professionalism and client retention, with many recommending a trial to gauge fit.
[Read All Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews)
- $10,000 to $49,000 (10 reviews)
- Less than $10,000 (3 reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 11 cities
- Jacksonville, Florida (1 projects)
- Pensacola, Florida (1 projects)
- Charlotte, North Carolina (1 projects)
- Chicago, Illinois (1 projects)
- Detroit, Michigan (1 projects)
- Cherry Hill, New Jersey (1 projects)
- Brooklyn, New York (1 projects)
- New York City, New York (6 projects)
- Philadelphia, Pennsylvania (3 projects)
- Lake Saint Louis, Missouri (1 projects)
- Sharon, Massachusetts (1 projects)

[View Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews)

---

### [GCS Agents](https://clutch.co/profile/gcs-agents)
#### 4.9 out of 5 star rating (6 reviews)
- $50,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- Long Island City, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 35% Call Center Services
- 40% Customer Service Outsourcing
- 5% HR Consulting
- 10% Business Consulting

#### Company description
GCS Agents is a versatile company that specializes in call center management, training, and back-office services. Client reviews highlight their professionalism and high-performance metrics, with 100% of reviewers noting their effective communication and tailored solutions. They have successfully managed a significant number of inbound calls and customer interactions, saving clients substantial time and costs. GCS Agents are praised for their comprehensive services and strong client relationships, with minimal areas for improvement suggested.
[Visit Website](https://www.gcsagents.com/)


#### High-quality work
GCS Agents consistently receives high praise for delivering high-quality work. Clients highlight their ability to maintain performance metrics, with one noting they answered calls within 30-60 seconds without any missed calls. Another client emphasized their top-quality communication and efficiency, stating GCS's services significantly improved their operational effectiveness. Overall, clients express strong satisfaction with GCS Agents, recognizing their professionalism and commitment to quality throughout ongoing engagements.
- Call Center Services for Public Transportation Agency (5.0/5, Feb 27, 2020): We have significant success with GCS Agents. While we had concerns in transitioning providers, their team addressed the project professionally. Their team took over the operation and met all calls, having not one missed call. They maintain their high-level performance, making it unsurprising that the transit authority still works with them. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25533)
- Call Center Services for Public Transportation Agency (5.0/5, Feb 27, 2020): GCS Agents also attended meetings with community advocates. They worked with our team to implement any initiatives that we wanted. Their team including executive leadership was readily available at all times. The communication was nearly instant. Their team alerted us to issues and gave solutions for them. They not only minimized issues but also maintained their significantly high level of performance. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25533)
- Call Center Services for Public Transportation Agency (5.0/5, Feb 27, 2020): Their transition into our organization stood out. I don’t think many agencies would be able to transition and maintain GCS Agents’ performance metrics. They answered calls within 30–60 seconds and didn’t drop any. In the call center industry, there’s a high rate of personnel turnover. GCS Agents engaged their employees and made sure to have adequate staffing 24/7, 365 days. Not many agencies can accomplish that as well as them. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25533)
- Document Creation and Data Entry Service for IT Company (5.0/5, Nov 2, 2017): The pros are their specialized services that can handle all office needs and issues. I can think of no cons and, in comparisons to other vendors, GCS is of better quality and service. The detail of their services and quality of services is the main strength. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/145881)

#### Experience in 6 industries

GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors.
[Read All Reviews](https://clutch.co/profile/gcs-agents?verified=true#reviews)

##### Utilities Experience
GCS Agents has demonstrated significant expertise in the Utilities industry, particularly in enhancing customer care through tailored training in tone and empathy. Clients have noted improvements in customer satisfaction and quality scores following GCS Agents’ intervention. Their strong communication skills and commitment to client success have been highlighted as key strengths. Potential clients can expect a customized approach that addresses specific challenges, making GCS Agents a viable partner for Utilities sector projects.
- 1 review for utilities industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Corporate Training for Electric Utility Company (5.0/5, Feb 18, 2020): GCS Agents provided soft skills training to the management of a power company. To improve the tone of customer communications, the team delivered content to form beginner’s to advanced empathy trainings.
 [Read Full Review](https://clutch.co/go-to-review/gcs-agents/142912)

##### Advertising & marketing Experience
GCS Agents demonstrates strong expertise in the Advertising and Marketing sector, particularly in training and content development. Clients commend their personalized approach and adaptability, attributing positive cultural changes to their collaboration. Their team is noted for effective communication and a commitment to client success, though suggestions for clearer budget tracking were made. Overall, GCS Agents is recommended as a valuable partner for businesses seeking tailored marketing solutions and training resources.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Content Creation for Lead Generation Company (5.0/5, Feb 27, 2020): GCS Agents provided existing content to help a business identify their new direction for their materials. It served as a base for them to modify and distribute across the company. 
 [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25057)

##### Information technology Experience
GCS Agents has received positive feedback from clients in the Information Technology industry for their effective inbound services, which enhance productivity and save time. Clients appreciate their quick response times and efficiency in handling calls and order processing. With a long-term engagement model, GCS Agents has demonstrated a strong capability to streamline operations, resulting in significant cost savings. Overall, their expertise in promoting operational efficiency makes them a strong candidate for businesses looking to improve their IT service delivery.
- 1 review for information technology industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Screening & Answering Services for IT Firm (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25066)

##### Energy & natural resources Experience
GCS Agents demonstrates substantial expertise in the Energy & natural resources sector, particularly in security analytics and database management. Clients highlight their ability to enhance operational efficiency, saving significant man-hours and costs. The company is commended for its excellent communication and customer service, enabling robust support for urgent security matters. Overall, GCS Agents is a reliable partner for organizations looking to strengthen their data security and operational integrity within the Energy & natural resources industry.
- 1 review for energy & natural resources industry
- Less than $10,000 avg. project cost
- Security Analytics for Database Servers for Energy Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/gcs-agents/145988)

##### IT Services Experience
GCS Agents has received positive feedback for their expertise in providing comprehensive back office IT services, notably in legal documentation and data entry. Clients commend their efficient communication and high-quality service, which significantly enhance operational efficiency and cost savings, reportedly up to $15,000 monthly. Their strengths lie in detailed service offerings and exceptional client support, making them a strong candidate for businesses seeking reliable IT solutions.
- 1 review for it services industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Document Creation and Data Entry Service for IT Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/gcs-agents/145881)

##### Transportation Experience
GCS Agents has demonstrated exceptional expertise in the Transportation industry, particularly in establishing and managing call centers focused on ADA compliance. A former vice president of the NYC Transit Authority praised their ability to transition seamlessly into operations, maintain high performance metrics, and provide timely communication. Their commitment to staffing and service continuity has resulted in zero missed calls and consistent client satisfaction. GCS Agents is well-suited for organizations seeking reliable and responsive call center solutions in the transportation sector.
- 1 review for transportation industry
- 1 review is 5 stars
- $10,000,000 + avg. project cost
- Call Center Services for Public Transportation Agency (5.0/5, Feb 27, 2020): GCS Agents provides call center services to establish a transport reservation system in compliance with federal regulations for a public transportation agency.
 [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25533)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.
[Read All Reviews](https://clutch.co/profile/gcs-agents?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)
- Less than $10,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### 93% of employees work in Long Island City office
Long Island City, NY
3-00 Northern Blvd
151 - 200 employees
+1 718-393-4999
[See All Locations (2)](https://clutch.co/profile/gcs-agents#location)

---

### [The Connection](https://clutch.co/profile/connection)
#### 4.5 out of 5 star rating (2 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Jamestown, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.
[Visit Website](https://www.theconnectioncc.com)


#### Accommodating
The feedback regarding The Connection highlights their accommodating nature, with clients noting their ability to adapt to specific company needs. One client emphasized that The Connection responds rapidly and consistently meets or exceeds deadlines, contributing to increased productivity. Additionally, the reviews indicate that there are no areas for improvement, suggesting a strong alignment with client expectations and a commitment to service excellence.
- Inbound & Outbound Information Management Service for Education Company (5.0/5, Nov 2, 2017): TheConnection is able to adapt to any company needs. [Read Full Review](https://clutch.co/go-to-review/connection/146225)

#### Experience in 2 industries

The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement.
[Read All Reviews](https://clutch.co/profile/connection?verified=true#reviews)

##### Education Experience
The Connection demonstrates strong expertise in the Education sector, effectively providing answering services that enhance productivity by managing inbound calls. Clients have reported saving approximately 300 billable hours monthly, highlighting the company's efficiency and adaptability to client needs. The overall sentiment is positive, with clients noting rapid response times and exceptional customer service, indicating a strong fit for educational institutions seeking to optimize communication and reduce administrative burdens.
- 1 review for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Inbound & Outbound Information Management Service for Education Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/connection/146225)

##### Consumer Products Experience
The Connection has demonstrated strong expertise in the Consumer Products industry by effectively managing customer relationships and improving service efficiency. Clients report significant cost savings and heightened revenue due to the provider's innovative solutions and responsiveness to client needs. The company's adaptability and commitment to excellence have led to consistently positive outcomes, making them a reliable partner for businesses seeking to enhance customer service operations.
- 1 review for consumer products industry
- Unknown avg. project cost
- Answering Services & Customer Inquiry Support for Products Firm (4.0/5, Aug 11, 2017):  [Read Full Review](https://clutch.co/go-to-review/connection/136661)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment.
[Read All Reviews](https://clutch.co/profile/connection?verified=true#reviews)
- Less than $10,000 (1 reviews)

#### 24% of employees work in Jamestown office
Jamestown, NY
111 W 2nd St Ste 5000
41 - 49 employees
716.483.3436
[See All Locations (4)](https://clutch.co/profile/connection#location)

---

### [RemoteReps247](https://clutch.co/profile/remotereps247)
#### 3.2 out of 5 star rating (16 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 50% Sales Outsourcing

#### Company description
RemoteReps247 is a lead generation company, as per the reviews provided. Feedback on their services is predominantly negative, with approximately 70% of reviews indicating dissatisfaction due to a lack of results and accountability. Common themes include complaints about non-delivery of promised leads, poor communication, and issues with transparency. However, around 30% of reviewers reported success, highlighting responsiveness and genuine lead provision.
[Visit Website](https://remotereps247.com)


#### Great project management
Clients have consistently praised RemoteReps247 for their exceptional project management capabilities. One reviewer noted, 'Very good project management. I didn't have to follow up for anything. They were in constant touch and provided all details on time.' This proactive communication and adherence to processes resulted in timely delivery and client satisfaction, indicating a strong alignment with their project needs and expectations.
- Mobile App Development for Software Development & Testing Company (5.0/5, Apr 3, 2024): Very good project management. I didn't have to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told. [Read Full Review](https://clutch.co/go-to-review/remotereps247/279723)

#### Reviewed 1 time in the past 6 months

In the past six months, client feedback regarding RemoteReps247 has been overwhelmingly negative. One review from the Director of Cerebral Works highlighted a lack of quality leads, describing the service as a 'pure scam' due to unfulfilled promises and poor communication. The client reported that after an initial contact, there were no further leads or responses, and attempts to seek reimbursement were met with bounced emails. Overall, clients express significant dissatisfaction and caution against engaging with this company.
- 0 of 1 reviews is 5 stars
- Less than $10,000 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/remotereps247?sort_by=date_desc&verified=true#reviews)

#### 2.5 out of 5.0 rating for cost

What Clients Have Said
RemoteReps247's reviews reflect a predominantly negative sentiment regarding their cost and value for money. Multiple clients described their experiences as disappointing, with one stating, 'Despite a budget-friendly price, we received no results.' Another remarked on the company's 'big talk and no work,' indicating that the promised leads and value were never delivered. While a few clients acknowledged their pricing fit within budgets, the overall feedback suggests a lack of return on investment, leading to feelings of being misled.
[Read All Reviews](https://clutch.co/profile/remotereps247?verified=true#reviews)
- Less than $10,000 (4 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 2 countries
- India (8 projects)
- United States (2 projects)

[View Reviews](https://clutch.co/profile/remotereps247?verified=true#reviews)

---

### [Zesh Solutions](https://clutch.co/profile/zesh-solutions)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Queens Village, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 25% Call Center Services
- 5% Content Writing Services
- 25% Customer Service Outsourcing
- 5% Ecommerce Marketing
- 5% Email Marketing
- 5% Business Consulting
- 10% Sales Outsourcing
- 5% Social Media Marketing
- 5% Transcription

#### Company description
Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](https://zeshsolutions.com/)


#### 64% of employees work in Queens Village office
Queens Village, NY
21229 Hillside ave apt 5EW
151 - 200 employees
+13322227751
Queens Village, NY
212-29 Hillside Avenue
41 - 49 employees

[See All Locations (3)](https://clutch.co/profile/zesh-solutions#location)

---

### [Lexvia Inc.](https://clutch.co/profile/lexvia)
- 250 - 999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 25% Call Center Services
- 35% Customer Service Outsourcing

#### Company description
Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
[Visit Website](https://www.lexvia.com/)


---

### [Global Dispatch Management](https://clutch.co/profile/global-dispatch-management)
- $1,000+ minimum project size
- 250 - 999 employees
- Bethpage, NY

#### Services Provided - Allocation of Expertise by Percentage
- 35% Call Center Services
- 65% Customer Service Outsourcing

#### Company description
Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
[Visit Website](https://gdmbpo.com/)


---

### [NEO MD INC](https://clutch.co/profile/neo-md)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 55% Back Office Outsourcing
- 15% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
[Visit Website](https://neomdinc.com/)


---

### [Protalk Solutions](https://clutch.co/profile/protalk-solutions)
- $10,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Melville, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://protalkbiz.com/)


---

### [SunKnowledge Inc.](https://clutch.co/profile/sunknowledge)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 60% Back Office Outsourcing
- 20% Call Center Services
- 10% Customer Service Outsourcing
- 10% Document Digitization & Management

#### Company description
Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
[Visit Website](https://sunknowledge.com)


---

### [NetSet RCM Services](https://clutch.co/profile/netset-rcm-services)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Development
- 50% Back Office Outsourcing
- 16% Call Center Services
- 24% Customer Service Outsourcing

#### Company description
Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
[Visit Website](https://www.netset-rcm.services/)


---

### [Bl Leads](https://clutch.co/profile/bl-leads)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Bronx, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Commercial Financing
- 25% Customer Service Outsourcing
- 25% Finance & Accounting Outsourcing (FAO)
- 25% Business Consulting

#### Company description
Commercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
[Visit Website](https://blleads.com/)


---

### [Turnkey Technologies Inc - Syracuse](https://clutch.co/profile/turnkey-technologies-syracuse)
- 50 - 249 employees
- East Syracuse, NY

#### Services Provided - Allocation of Expertise by Percentage
- 100% Customer Service Outsourcing

#### Company description
In East Syracuse, New York, Turnkey Technologies Inc - Syracuse is a midsize Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
[Visit Website](http://www.turnkeyweb.net/)


---

### [CheaperTeam](https://clutch.co/profile/cheaperteam)
- < $25 average hourly rate
- 50 - 249 employees
- Hewlett, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 5% Finance & Accounting Outsourcing (FAO)
- 5% HR Outsourcing
- 5% Other IT Consulting and SI
- 25% Recruiting
- 5% Staffing
- 5% Web Development

#### Company description
CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
[Visit Website](https://cheaperteam.com/)


---

### [7 Virtual Assistant Services](https://clutch.co/profile/7-virtual-assistant-services)
- 10 - 49 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Customer Service Outsourcing
- 20% Business Consulting
- 20% Market Research
- 20% Transcription

#### Company description
7 Virtual Assistant Services is a Market Research company founded in 2016. The team specializes in Market Research and Business Consulting and is located in Brooklyn, New York.
[Visit Website](https://www.7virtualassistantservices.com/)


---

### [OnCalla](https://clutch.co/profile/oncalla)
- $5,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 10% Litigation Support Services
- 20% Staffing

#### Company description
Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
[Visit Website](https://new-york-city-ny-call-center.oncalla.com/)


#### 3 fixed price Customer Service Outsourcing packages

Customer Service Outsourcing Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change)
We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates:

$10 per hour → Dedicated  (1 to 4 Agents)

$9 per hour → Dedicated  (5 to 9 Agents)

$8 per hour → Dedicated  (10 to 25 Agents)

---

### [DGC BPO Service](https://clutch.co/profile/dgc-bpo-service)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Email Marketing
- 20% Sales Outsourcing

#### Company description
DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
[Visit Website](https://bpobydgc.com/)


---

### [MiaAnswers Virtual Receptionists](https://clutch.co/profile/miaanswers-virtual-receptionists)
- 2 - 9 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 75% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.miaanswers.com)


---

### [WCH Service Bureau Inc.](https://clutch.co/profile/wch-service-bureau)
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 80% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
[Visit Website](https://wchsb.com/)


---

### [Gurland Corporation](https://clutch.co/profile/gurland-corporation)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 10% Customer Service Outsourcing
- 10% Business Consulting
- 10% Sales Outsourcing

#### Company description
Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
[Visit Website](http://www.gurland.io)


---

### [Campaign Headquarters](https://clutch.co/profile/campaign-headquarters)
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 48% Call Center Services
- 42% Customer Service Outsourcing

#### Company description
Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.campaign-headquarters.com/)


---

### [TransPerfect](https://clutch.co/profile/transperfect)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 15% Call Center Services
- 10% Customer Service Outsourcing
- 5% HR Outsourcing
- 10% Recruiting
- 10% Staffing
- 50% Translation

#### Company description
TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
[Visit Website](http://www.transperfect.com/)


---

### [MediBIll Health Partners](https://clutch.co/profile/medibill-health-partners)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)

#### Company description
MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
[Visit Website](https://medibillhealthpartners.com/)


---

### [Direct2Market Sales Solutions](https://clutch.co/profile/direct2market-sales-solutions)
- 10 - 49 employees
- East Rochester, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Direct2Market Sales Solutions is an answering service company. They are headquartered in East Rochester, New York. Their team provides Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.d2mss.com/)


---

### [All Calls Matter](https://clutch.co/profile/all-calls-matter)
- 10 - 49 employees
- Kenmore, NY

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
All Calls Matter, a small call center company, is in Kenmore, New York. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://allcallsmatter.com/)


---

### [AnswerPhone](https://clutch.co/profile/answerphone)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Albany, NY

#### Services Provided - Allocation of Expertise by Percentage
- 37% Call Center Services
- 63% Customer Service Outsourcing

#### Company description
AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
[Visit Website](http://abetteranswer.net/)


---

### [RAM Marketing](https://clutch.co/profile/ram-marketing)
- 10 - 49 employees
- Nesconset, NY

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 15% Call Center Services
- 10% Customer Service Outsourcing
- 30% Marketing Strategy
- 15% Sales Outsourcing

#### Company description
RAM Marketing, a Back Office Outsourcing company, was established in 1998. The small team provides Back Office Outsourcing and Marketing Strategy.
[Visit Website](http://www.rammarketing.com/)


---

### [Messages Plus](https://clutch.co/profile/messages-plus)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 56% Call Center Services
- 32% Customer Service Outsourcing
- 12% Sales Outsourcing

#### Company description
Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.messagesplus.com/)


---

### [Staffwiz LLC](https://clutch.co/profile/staffwiz)
#### 4.8 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 15% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 30% Recruiting
- 15% Sales Outsourcing
- 10% IT Staff Augmentation
- 10% Staffing

#### Company description
Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
[Visit Website](https://staffwiz.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Helpful
The feedback highlights a consistently positive sentiment regarding Staffwiz LLC's helpfulness. Clients emphasized their effective communication and flexibility in addressing unique needs, stating they are 'very helpful and a pleasure to work with.' Additionally, the company was praised for providing great value for the price and for successfully supporting the client's objectives, including talent acquisition and project management. Overall, the reviews reflect satisfaction with the collaboration and outcomes achieved.
- Recruiting Services for Education Software Company (4.5/5, Jan 15, 2025): Staffwiz LLC is very helpful and a pleasure to work with. They are flexible to the unique needs of our company, showcasing their commitment to client satisfaction. This adaptability and willingness to assist make them stand out as a service provider. [Read Full Review](https://clutch.co/go-to-review/staffwiz/343264)

#### Experience in 3 industries

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
[Read All Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews)

##### Healthcare Experience
Staffwiz LLC has demonstrated strong expertise in supporting healthcare providers through successful staffing solutions, particularly in hiring qualified registered nurses and medical coders. Clients commend their responsiveness and proactive communication, resulting in successful outcomes and timely project management. The alignment of company values further enhances their appeal as a partner in the healthcare industry, making them a suitable choice for organizations seeking reliable staffing support.
- 1 review for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruitment Services for Healthcare Company (5.0/5, Jun 10, 2025): Staffwiz LLC provides recruitment services for a healthcare company. The team is tasked with hiring medical professionals, including registered nurses and medical coders. [Read Full Review](https://clutch.co/go-to-review/staffwiz/380677)

##### Education Experience
Staffwiz LLC has received positive feedback from clients in the Education industry, highlighting their expertise in talent acquisition for software engineering teams. Clients appreciate their effective communication, cultural fit, and flexibility in addressing unique needs. The company's ability to enhance team velocity, support Agile processes, and deliver measurable outcomes emphasizes their strengths in providing value at competitive pricing. Overall, Staffwiz LLC is well-regarded as a partner for educational software development projects.
- 1 review for education industry
- Unknown avg. project cost
- Recruiting Services for Education Software Company (4.5/5, Jan 15, 2025): Staffwiz LLC provides recruiting services for an education software company. The team finds and acquires software engineering talent, screens candidates, and assists with onboarding and performance feedback. [Read Full Review](https://clutch.co/go-to-review/staffwiz/343264)

##### eCommerce Experience
Staffwiz LLC has received positive feedback in the eCommerce sector for their expertise in hiring remote customer service agents. Clients noted significant improvements in performance metrics, including reduced response and resolution times, attributed to the skilled agents provided by Staffwiz. The seamless onboarding process and effective communication highlighted the company's strengths, making them a reliable partner for eCommerce businesses seeking to enhance customer service operations. Overall, the sentiment reflects a strong endorsement of Staffwiz's capabilities in meeting eCommerce needs.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for E-Commerce Platform (5.0/5, Jul 9, 2024): Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. [Read Full Review](https://clutch.co/go-to-review/staffwiz/299378)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
[Read All Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews)

#### Completed projects in 2 countries
- Philippines (1 projects)
- United States (1 projects)

This provider is available in 1 time zone:
- Eastern Standard Time (EST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews)

---

### [Acena](https://clutch.co/profile/acena)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New Hyde Park, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
[Visit Website](http://acena.com/)


---

### [Action Telephone](https://clutch.co/profile/action-telephone)
- 10 - 49 employees
- Rochester, NY

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
Action Telephone, a call center service, focuses on Call Center Services and Customer Service Outsourcing. The firm is based in Rochester, New York.
[Visit Website](https://www.actiontelephone.com/)


---

### [HiOperator](https://clutch.co/profile/hioperator)
- 250 - 999 employees
- Buffalo, NY

#### Services Provided - Allocation of Expertise by Percentage
- 30% Customer Service Outsourcing
- 70% E-Commerce Development

#### Company description
HiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.
[Visit Website](https://hioperator.com/)


#### 11% of employees work in Buffalo office
Buffalo, NY
241 Main Street
31 - 40 employees

[See All Locations (2)](https://clutch.co/profile/hioperator#location)

---

### [Corporate Care](https://clutch.co/profile/corporate-care)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Customer Service Outsourcing
- 20% IT Managed Services
- 20% Social Media Marketing
- 20% Web Development

#### Company description
Corporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.
[Visit Website](https://corporatecareit.com/)


#### 31% of employees work in New York office
New York, NY
2530 Morgan Avenue, Bronx
2 - 5 employees
+19292222040
[See All Locations (2)](https://clutch.co/profile/corporate-care#location)

---

### [Habiliss Virtual Assistant Services](https://clutch.co/profile/habiliss-virtual-assistant-services)
#### 5 out of 5 star rating (1 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing
- 15% Transcription

#### Company description
Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as business tasks management, from wake-up calls to buying flowers, meeting schedules to social media management, saving over 70000 hours a year for busy people around the world through our services. We help enhance productivity and let the client focus on what matters most, essentially enabling them to prioritize ‘First Things First’. 
[Visit Website](https://www.habiliss.com)


---

### [Window Repair US Inc.](https://clutch.co/profile/window-repair-us)
- Freelancer employees
- New York City, NY

#### Services Provided - Allocation of Expertise by Percentage
- 100% Customer Service Outsourcing

#### Company description
Based in New York City, New York, Window Repair US Inc. Is a small Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
[Visit Website](https://glassesandwindows.com/)


---

### [Medico America](https://clutch.co/profile/medico-america)
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
Medico America, a small answering service, is headquartered in New York, New York. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](http://medicoamerica.com)


---

### [Select Answering Service](https://clutch.co/profile/select-answering-service)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Select Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
[Visit Website](https://selectansweringservice.com/)


---

### [MPC Call Centers](https://clutch.co/profile/mpc-call-centers)
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Founded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.mpccallcenters.com/)


---

### [ptSource](https://clutch.co/profile/ptsource)
- 10 - 49 employees
- Saratoga Springs, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
PtSource, a call center company, is headquartered in Saratoga Springs, New York. Founded in 1996, the team offers Call Center Services and Sales Outsourcing.
[Visit Website](http://www.patient-source.com)


---

### [Conduent](https://clutch.co/profile/conduent)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10,000+ employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 25% Finance & Accounting Outsourcing (FAO)
- 25% HR Consulting
- 10% Sales Outsourcing

#### Company description
Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR Consulting.
[Visit Website](https://www.conduent.co.uk/)


---

### [EXL Service](https://clutch.co/profile/exl-service)
#### 3.8 out of 5 star rating (4 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10,000+ employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 35% Call Center Services
- 15% Customer Service Outsourcing

#### Company description
EXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
[Visit Website](https://www.exlservice.com/)


#### Timely
Clients have expressed a generally positive sentiment regarding EXL Service's timeliness, noting that while they deliver quality work efficiently, there is still room for improvement. One client highlighted that they save hundreds of hours and thousands of dollars monthly, indicating effective turnaround times. However, they also mentioned a desire for the service provider to enhance their current capabilities to further optimize service delivery.
- Payment Processing for Small Nonprofit (3.5/5, Aug 12, 2017): They provide a service that helps us save time and money. [Read Full Review](https://clutch.co/go-to-review/exl-service/136986)

#### Experience in 4 industries

EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.
[Read All Reviews](https://clutch.co/profile/exl-service?verified=true#reviews)

##### Real estate Experience
EXL Service has received positive feedback from clients in the real estate industry, highlighting their expertise in streamlining operations and enhancing efficiency. Clients report significant time savings, with one noting a 30% increase in output due to EXL's support. The company is praised for exceeding quality standards and effectively managing crucial tasks, allowing real estate firms to focus on core activities. Overall, their ability to improve operational efficiency makes them a strong candidate for businesses seeking reliable back office solutions.
- 1 review for real estate industry
- $1,000,000 – $9,999,999 avg. project cost
- Medical Billing Services for Real Estate Firm (4.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/138033)

##### Education Experience
EXL Service has received positive feedback from clients in the Education sector, highlighting their expertise in managing international billing and accounting services. Clients value EXL's strong customer care, noting its ability to enhance operational efficiency and customer satisfaction. The company's services have significantly contributed to clients' market expansion and revenue generation. Overall, EXL is viewed as a capable partner, making them a suitable choice for organizations seeking reliable back office support in the Education industry.
- 1 review for education industry
- Less than $10,000 avg. project cost
- Payment Processing for Education Organization (4.5/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/136974)

##### Nonprofit Experience
EXL Service has received positive feedback from nonprofit clients regarding their back office services, particularly in billing and legal entry. Clients appreciate the significant time and cost savings, noting that their involvement has reduced in-house burdens effectively. While there is acknowledgment of room for improvement in communication and service turnaround, the overall sentiment highlights EXL Service as a strong partner capable of supporting nonprofit organizations in streamlining operations and enhancing efficiency.
- 1 review for nonprofit industry
- Less than $10,000 avg. project cost
- Payment Processing for Small Nonprofit (3.5/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/136986)

##### Hospitality & leisure Experience
EXL Service demonstrates strong expertise in the Hospitality & Leisure industry, providing effective back office solutions that streamline operations and reduce staffing needs. Clients report significant time and cost savings, estimating thousands of dollars saved monthly. The company excels in delivering quick, accurate data and maintaining excellent communication. Overall, feedback indicates a high level of satisfaction, with clients appreciating the thoroughness and accessibility of their services, making them a valuable partner for businesses in this sector.
- 1 review for hospitality & leisure industry
- $10,000 – $49,000 avg. project cost
- Payment Processing for Hospitality Firm (3.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/137144)

#### 3.2 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.
[Read All Reviews](https://clutch.co/profile/exl-service?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 3 cities
- Dodge City, Kansas (1 projects)
- Erie, Pennsylvania (1 projects)
- Charles Town, West Virginia (1 projects)

[View Reviews](https://clutch.co/profile/exl-service?verified=true#reviews)

---

### [AnswerOne](https://clutch.co/profile/answerone)
- 10 - 49 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
[Visit Website](https://brooklynansweringservice.com/)


---

### [Abacus Cambridge Partners](https://clutch.co/profile/abacus-cambridge-partners)
#### 4.9 out of 5 star rating (4 reviews)
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 15% Custom Software Development
- 15% BI & Big Data Consulting & SI
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 40% ERP Consulting and SI
- 10% Sales Outsourcing

#### Company description
Abacus Cambridge Partners is a technology solutions company specializing in API management and implementation, particularly with Google's Apigee tool, as well as other services like customer identity management and business process outsourcing. Across their reviews, they received overwhelmingly positive feedback for their technical expertise, flexibility, and project management, with no significant areas for improvement noted. They were recommended by 100% of clients, highlighting their ability to deliver quality work on time and maintain strong client relationships.
[Visit Website](https://www.abacuscambridge.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reliable
Clients consistently describe Abacus Cambridge Partners as a reliable choice for project collaboration, noting their proactive engagement and flexibility in meeting project demands. One client highlighted their status as the 'first choice of reliable Google partners' and praised their ability to deliver quality work promptly. Their commitment to project management and responsiveness further reinforces their reputation for reliability, making them a recommended partner for complex API management solutions.
- Apigee API & CIM Management for Holding Company  (5.0/5, Mar 31, 2021): They’re a mature team, working actively with Google. Based on the capabilities and expertise of the team, they’re our first choice of reliable Google partners. Their quality of work is on point. [Read Full Review](https://clutch.co/go-to-review/abacus-cambridge-partners/113706)

#### Experience in 3 industries

Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.
[Read All Reviews](https://clutch.co/profile/abacus-cambridge-partners?verified=true#reviews)

##### Telecommunications Experience
Abacus Cambridge Partners has received positive feedback in the Telecommunications industry, particularly for their expertise in API management and implementation of Apigee. Clients commend their technical proficiency, timely delivery, and flexibility in adapting to changing requirements. Their work has significantly reduced time to market and enhanced transaction volumes, leading to increased revenue. Overall, they are regarded as a reliable partner for organizations seeking to improve system integration and API functionality.
- 2 reviews for telecommunications industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- API Development for Telecommunications Company (5.0/5, Dec 6, 2021): A telecommunications company hired Abacus Cambridge Partners to provide API development. Their efforts also include VPN implementation for third-party systems and other portal integration tasks.
 [Read Full Review](https://clutch.co/go-to-review/abacus-cambridge-partners/81629)
- API Migration for Telecommunications Firm (5.0/5, Apr 1, 2021): Abacus Cambridge Partners performs API customization and integration for a telecommunications provider. The team uses Apigee as the main API gateway and product. 
 [Read Full Review](https://clutch.co/go-to-review/abacus-cambridge-partners/115099)

##### Retail Experience
Abacus Cambridge Partners has received positive feedback from clients in the Retail industry, particularly for their expertise in API management and Customer Identity Management. A client from Majid Al Futtaim praised their mature team, noting their ongoing collaboration with Google and their reliability as partners. Their flexibility and responsiveness to client needs have been highlighted as significant strengths. Overall, the sentiment is highly favorable, suggesting they are a solid fit for retail businesses seeking technical solutions.
- 1 review for retail industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Apigee API & CIM Management for Holding Company  (5.0/5, Mar 31, 2021): Abacus Cambridge Partners provides Apigee platform management services for a holding company. They also oversee a CIM (Customer Identity Management) platform as well as API maturity and governance.
 [Read Full Review](https://clutch.co/go-to-review/abacus-cambridge-partners/113706)

##### Financial services Experience
Abacus Cambridge Partners demonstrates strong expertise in the financial services industry, particularly in bill negotiation for personal finance apps. Clients commend the quality and adaptability of their agents, noting their professionalism and positive team dynamics. The company has been effective in managing projects, maintaining strong communication and responsiveness. Overall, potential clients in the financial services sector can expect reliable support and a collaborative approach, making Abacus a suitable partner for developing innovative financial solutions.
- 1 review for financial services industry
- Unknown avg. project cost
- Call Center Voice Services for Financial Services Co. (4.5/5, Sep 17, 2020): Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a lower rate.
 [Read Full Review](https://clutch.co/go-to-review/abacus-cambridge-partners/66143)

#### Completed projects in 3 countries
- Kenya (1 projects)
- United Arab Emirates (2 projects)
- United States (1 projects)

[View Reviews](https://clutch.co/profile/abacus-cambridge-partners?verified=true#reviews)

#### 4% of employees work in New York office
New York, NY
405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014 
2 - 5 employees

[See All Locations (4)](https://clutch.co/profile/abacus-cambridge-partners#location)

---

### [Integreon](https://clutch.co/profile/integreon)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 45% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
- 25% Transcription

#### Company description
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
[Visit Website](http://www.integreon.com)


---

### [Atidiv](https://clutch.co/profile/atidiv)
#### 5 out of 5 star rating (1 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 50% Customer Service Outsourcing
- 30% Finance & Accounting Outsourcing (FAO)

#### Company description
At Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored solutions that solve problems, enhance productivity, and reduce operational costs.
Key services that we provide are:

Customer Support
Bookkeeping
Media Operations
Recruitment Ops
Creative Ops + Performance Marketing
Website Design and Development

 
 
 
[Visit Website](https://atidiv.com/)


#### 2% of employees work in New York office
New York, NY
300 Vesey Street
10 - 15 employees
+1 3472129691
[See All Locations (2)](https://clutch.co/profile/atidiv#location)

---


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