# Top Phone Support Services in Los Angeles Recommended Phone Support Services companies in Los Angeles include Boldr., Sound Telecom, SkyTech Solutions, Hire Live Support Inc, Helplama, Omnie Integrated Services Inc., GlobalityNet Outsourcing and Consulting, CX Collective, Xync Inc., TaskUs. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Phone Support Services in Los Angeles Ratings Updated: Jul 16, 2026 ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a Customer Service BPO company that specializes in outsourced customer support and offers comprehensive solutions such as 24/7 multi-language support. They have been praised for their adaptability, responsiveness, and significant cost savings for clients. Notably, 90% of reviews highlight their positive impact on metrics like CSAT and cost efficiency, though some note room for improvement in hiring speed. [Visit Website](http://www.boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Innovative Clients highlight Boldr.'s innovative approach through their exceptional customization and adaptability in service delivery. One client noted their team's dedication to staying ahead of industry trends, providing tailored support solutions that add significant value. The proactive communication and problem-solving strategies employed by Boldr. further emphasize their commitment to innovation and continuous improvement, distinguishing them in the customer support landscape. - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. Additionally, their team's expertise and dedication to staying ahead of industry trends have enabled them to offer innovative solutions that have consistently added value to our operations. Their commitment to continuous improvement and their ability to anticipate and respond to changes in the customer support landscape have been truly remarkable, setting them apart in the industry. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### 2 reviews mention Customer Service Outsourcing Customer Service Outsourcing for GPS Pet Tracker Provider 4.5/5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. - 1 of 2 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Austria (1 projects) - Canada (1 projects) - United States (6 projects) [View Reviews](https://clutch.co/profile/boldr?verified=true#reviews) --- ### [Sound Telecom](https://clutch.co/profile/sound-telecom) #### 4.2 out of 5 star rating (19 reviews) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management. [Visit Website](http://www.sound-tele.com/) #### Professional Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise. - Answering Services for Education Service (5.0/5, Aug 12, 2017): The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength. [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) #### 0.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) - Less than $10,000 (12 reviews) - $10,000 to $49,000 (6 reviews) #### Completed projects in 19 cities - Cabot, Arkansas (1 projects) - Orlando, Florida (1 projects) - Vero Beach, Florida (1 projects) - Thomasville, Georgia (1 projects) - Chesterfield, Missouri (1 projects) - Irving, Texas (1 projects) - Plano, Texas (1 projects) - Waxahachie, Texas (1 projects) - Indianapolis, Indiana (1 projects) - Newark, New Jersey (1 projects) - Paterson, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Lebanon, Ohio (1 projects) - Sacramento, California (1 projects) - Sparks, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Manassas, Virginia (1 projects) - Virginia Beach, Virginia (1 projects) - Ozark, Alabama (1 projects) [View Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) #### 30% of employees work in Los Angeles office Los Angeles, CA 2202 S Figueroa St 2 - 5 employees [See All Locations (3)](https://clutch.co/profile/sound-telecom#location) --- ### [SkyTech Solutions](https://clutch.co/profile/skytech-solutions) #### 4.9 out of 5 star rating (17 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 45% Customer Service Outsourcing - 10% Graphic Design - 10% Sales Outsourcing - 10% Web Development #### Company description SkyTech Solutions is a versatile Customer Service BPO company offering comprehensive outsourcing services, including customer support, telesales, and digital marketing. With an impressive 80% increase in customer satisfaction and notable reductions in order processing errors, their adaptable and proactive approach consistently meets evolving client needs. Some reviewers suggest improvements in reporting and communication. [Visit Website](https://www.skytechbpo.com/) #### 5 reviews mention Customer Service Outsourcing Order Processing & Inventory Management for Drinks Company 5.0/5 — SkyTech Solutions provided order processing and inventory management for a premium drinks company. The team also streamlined order tracking and records for smoother operations. - 4 of 5 Customer Service Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/235740) #### Experience in 6 industries SkyTech Solutions has demonstrated expertise across several industries, including Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Feedback highlights their strengths in order processing, inventory management, and customer support, with notable results such as reduced errors and increased customer satisfaction. Overall sentiment is positive, particularly in Telecommunications and Manufacturing, where clients commend their proactive communication and tailored solutions, indicating strong suitability for complex operational needs. [Read All Reviews](https://clutch.co/profile/skytech-solutions?verified=true#reviews) ##### Business services Experience SkyTech Solutions has received positive feedback from clients in the Business services industry, highlighting their expertise in customer support, telesales, and digital marketing. Clients noted a significant 40% increase in sales, attributed to their effective project management and adaptable approach. Their all-in-one service model enhances operational efficiency, showcasing their commitment to client needs. Overall, the sentiment is favorable, though suggestions for improvement include enhanced reporting and cost transparency. - 1 review for business services industry - $50,000 – $199,999 avg. project cost - Digital Mktg, Customer Service & Sales for Duct Cleaning Co (4.5/5, Oct 18, 2023): SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social media. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/241964) ##### Telecommunications Experience SkyTech Solutions has demonstrated exceptional expertise in the Telecommunications industry, effectively addressing complex order processing challenges for clients. Their deployment of a tailored order management system resulted in a remarkable 95% reduction in processing errors, significantly enhancing customer satisfaction. Clients commend their proactive communication and ability to deliver customized solutions, highlighting their alignment with business values. Overall, SkyTech Solutions is well-equipped to support Telecommunications companies seeking reliable and effective partnerships. - 1 review for telecommunications industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Custom Software Dev for Telecom Company (5.0/5, Oct 9, 2023): SkyTech Solutions provided custom software development services for a telecom company. They implemented a robust order management system with integrated tools for automated order verification and processing. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/239371) ##### Software Experience SkyTech Solutions demonstrates strong expertise in software development, particularly in inventory management systems. Clients appreciate their proactive communication, adaptive approach, and the integration of advanced technologies like RFID for real-time tracking. Positive feedback highlights a 25% reduction in stockouts and significant improvements in efficiency and accuracy. Their alignment with client values and budget considerations further solidifies their reputation as a reliable partner in the software industry, making them an attractive option for businesses seeking innovative solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Cloud Consulting for Software Company (5.0/5, Oct 3, 2023): SkyTech Solutions has automated processes and implemented an inventory management system for a software company. The system leverages RFID technology and warehousing software to ensure real-time stock tracking. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/237843) ##### Manufacturing Experience SkyTech Solutions has demonstrated considerable expertise in the Manufacturing industry, particularly in enhancing order processing and inventory management. A review from the Chief Marketing & Innovation Officer at Diageo highlights a 40% increase in order processing efficiency and significantly reduced inventory errors. The company's proactive project management and commitment to accuracy are noted as key strengths, making them a suitable partner for manufacturing firms seeking to streamline operations. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Order Processing & Inventory Management for Drinks Company (5.0/5, Sep 26, 2023): SkyTech Solutions provided order processing and inventory management for a premium drinks company. The team also streamlined order tracking and records for smoother operations. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/235740) ##### Transportation Experience SkyTech Solutions has demonstrated significant expertise in the Transportation industry, particularly in streamlining booking and invoicing processes for major clients like Avis Budget Group. Their solutions resulted in an 80% reduction in booking errors and increased customer satisfaction. Clients commend their adaptability, responsiveness, and strong customer focus, positioning SkyTech as a reliable partner for businesses seeking efficiency and accuracy in transportation services. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Transportation Solutions Provider (5.0/5, Sep 26, 2023): SkyTech Solutions manages bookings, invoicing, and support for a transportation solutions provider. They streamlined the booking processes and ensured accurate invoicing. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/235722) ##### Consumer Products Experience SkyTech Solutions has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support and order management for brands selling on platforms like Amazon. Clients commend the team's professionalism, effective communication, and ability to handle high volumes of inquiries, resulting in improved response and resolution times. Their proactive approach in developing processes and attention to detail has significantly enhanced customer service operations, making them a strong candidate for businesses seeking reliable support in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Team for Clothing Brand (5.0/5, Jul 9, 2021): To handle a high volume of inquiries, a clothing brand hired SkyTech Solutions to provide customer support services. The team handles customer requests through the client's website and Amazon seller account.  [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/77731) ##### Financial services Experience SkyTech Solutions has demonstrated strong expertise in BPO services for the Financial services industry, particularly in lead generation and transfer. A long-term client, Merchants Banking, commended their effective communication and consistent results, emphasizing the trust built over years of collaboration. While there is room for improvement in lead generation, the overall sentiment reflects satisfaction with SkyTech's reliable performance and professional relationship, making them a suitable partner for businesses seeking impactful financial solutions. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - BPO & Call Center Services for Financial Services Co (4.0/5, May 24, 2021): SkyTech Solutions Ltd provides BPO and call center services for a financial services company. The representatives are given data lists and do video calls to acquire B2B leads. They also handle warm transfers. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/34277) ##### Advertising & marketing Experience SkyTech Solutions has received positive feedback in the Advertising & Marketing industry, praised for their professionalism, timely delivery, and high-quality output. Clients highlighted their expertise in photo editing and B2B marketing, citing strong communication and effective collaboration throughout projects. The company's commitment to meeting deadlines and providing valuable support has consistently resulted in successful outcomes, making them a reliable choice for businesses seeking efficient and impactful marketing solutions. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Design Services for Digital Marketing Agency (5.0/5, May 18, 2021): SkyTech Solutions Ltd serves as an outsourced design team for a digital marketing agency. They provide image editing support on a daily basis.  [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/28066) - B2B Mktg Svcs for Lead Generation Company (5.0/5, May 8, 2021): SkyTech Solutions performed B2B marketing services for a lead generation company. Their primary goal was to generate qualified sales leads in order to help the company convert leads to paying customers.  [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/144300) - BPO Services for Marketing Solutions Provider (5.0/5, May 8, 2021): SkyTech Solutions offers turnkey BPO services for a marketing solutions provider. The team is tasked with providing professional inbound customer support services to support the client's campaign. [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/144325) ##### Design Experience SkyTech Solutions has received positive feedback from clients in the Design industry, particularly for their graphic design and image editing services. Clients praise their reliability, attention to detail, and ability to meet deadlines without compromising quality. One client noted a significant improvement in workflow and consistently high-quality outcomes over the years. Overall, SkyTech Solutions demonstrates strong expertise and a commitment to client satisfaction, making them a compelling choice for businesses seeking design services. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Graphic Design & Photo Editing for Photography Business (5.0/5, May 14, 2021): SkyTech Solutions Ltd provides graphic design and editing services for a photography firm. The team's work involves editing images, removing backgrounds from photos, and doing other design tasks for the client.  [Read Full Review](https://clutch.co/go-to-review/skytech-solutions/25762) #### 4.8 out of 5.0 rating for cost What Clients Have Said SkyTech Solutions is frequently praised for its cost-effectiveness and value for money. Clients noted that their pricing fit within budgets, with one stating it provided 'good value for cost.' Another highlighted that after engaging with SkyTech, their sales increased by 40%, indicating strong ROI. Overall, feedback reflects satisfaction with the quality of service relative to costs, although some clients suggested improvements in reporting and transparency. [Read All Reviews](https://clutch.co/profile/skytech-solutions?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Italy (1 projects) - Saudi Arabia (1 projects) - United States (7 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/skytech-solutions?verified=true#reviews) --- ### [Hire Live Support Inc](https://clutch.co/profile/hire-live-support) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cerritos, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 15% Social Media Marketing - 15% Web Development #### Company description Hire Live Support Inc is a Customer Support Outsourcing company that excels in providing 24/7 customer and technical support services, including Call Center Solutions and Customer Service BPO. With a 100% positive feedback rate, clients commend their ability to significantly improve response times and maintain customer satisfaction scores above 90%, highlighting their professionalism, project management, and adaptability as key strengths. [Visit Website](https://www.hirelivesupport.com/) #### Professional Clients have consistently praised Hire Live Support Inc for their professionalism and effective project management. One client noted that the company's work culture and professionalism were key factors in their decision to engage. The team successfully reduced administrative workload, allowing clients to regain valuable time, while communication remained efficient through various channels. Overall, the sentiment reflects a strong appreciation for the company's ability to deliver timely and professional support without any noted areas for improvement. - CRM & Email Marketing Support for Fitness Studio (5.0/5, Jun 4, 2026): The work culture and professionalism of Hire Live Support Inc are what attracted us. Hire Live Support Inc delivers on time. We communicate via virtual meetings, emails, and messaging apps. [Read Full Review](https://clutch.co/go-to-review/hire-live-support/462157) #### Reviewed 4 times in the past 6 months Recent reviews for Hire Live Support Inc highlight their exceptional service and professionalism across various industries. Clients commend their ability to provide dedicated support teams, resulting in improved response times and customer satisfaction rates exceeding 90%. For instance, GETUS Communications noted a reduction in first response time to under 60 seconds, while a financial services company reported a decrease in response time from 5 minutes 44 seconds to 1 minute 12 seconds. Overall, client sentiment is overwhelmingly positive, emphasizing the company's adaptability and alignment with client values. - 4 of 4 reviews are 5 stars - 2 new reviews for Customer Service Outsourcing services - Less than $10,000 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/hire-live-support?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Hire Live Support Inc's cost-effectiveness and alignment with budgetary needs. One client noted that they chose the company because 'their pricing fit our budget' and appreciated the 'good value for the cost.' Another client echoed this sentiment, stating that the company was selected due to its competitive pricing and cultural fit. Overall, the feedback reflects a positive sentiment regarding the company's value relative to its pricing structure. [Read All Reviews](https://clutch.co/profile/hire-live-support?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/hire-live-support?verified=true#reviews) --- ### [Helplama](https://clutch.co/profile/helplama) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Walnut, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 75% Customer Service Outsourcing #### Company description Helplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations. [Visit Website](https://helplama.com) #### 1 review mentions Phone Support Services Phone Support Services Experience Helplama has received overwhelmingly positive feedback in the Phone Support Services sector, with a notable CSAT improvement from 25 to 68 and first response time declining from 25 hours to under an hour. Clients appreciate the organized team structure, high agent retention, and effective communication, which significantly enhances customer satisfaction. Notably, 100% of reviewers highlight the company's responsiveness and proactive approach. Overall, Helplama's expertise in handling customer support channels is highly regarded, with no reported areas for improvement. - 1 of 1 Phone Support Services reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/helplama#review-216682) #### 1 review mentions Customer Service Outsourcing Customer Support BPO for Digital Consumer Products Co 5.0/5 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helplama/216682) #### Experience in 1 industry Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions. [Read All Reviews](https://clutch.co/profile/helplama?verified=true#reviews) ##### eCommerce Experience Helplama has demonstrated significant expertise in the eCommerce sector, particularly in enhancing customer support for businesses like Thrasio. Clients have highlighted their quick response rates, organized project management, and effective training of support agents, leading to improved customer satisfaction scores. Their proactive communication and dedicated account management contribute to a seamless partnership. Overall, Helplama's strengths in customer service and operational consistency make them a strong candidate for eCommerce companies seeking reliable support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support BPO for Digital Consumer Products Co (5.0/5, Jul 14, 2023): A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. [Read Full Review](https://clutch.co/go-to-review/helplama/216682) #### 2% of employees work in Walnut office Walnut, CA 340 S Lemon Ave Walnut 2 - 5 employees [See All Locations (2)](https://clutch.co/profile/helplama#location) --- ### [Omnie Integrated Services Inc.](https://clutch.co/profile/omnie-integrated-services) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Manhattan Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 75% Customer Service Outsourcing #### Company description Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency. [Visit Website](http://www.omniecsr.com) #### High-quality work Clients consistently commend Omnie Integrated Services Inc. for delivering high-quality work, particularly in managing customer service programs. One client highlighted their ability to provide 24/7 multilingual support, ensuring rapid response times under three minutes. Additionally, they appreciated Omnie's comprehensive approach, offering both technology and staffing solutions, which facilitated a seamless integration. Overall, the sentiment is highly positive, with clients noting significant cost reductions and enhanced service levels without any identified areas for improvement. #### Experience in 1 industry Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs. [Read All Reviews](https://clutch.co/profile/omnie-integrated-services?verified=true#reviews) ##### Manufacturing Experience Omnie Integrated Services Inc. has received positive feedback from clients in the Manufacturing industry for their comprehensive customer service solutions. Clients commend their expertise in managing multi-channel support, which led to significant cost reductions and improved service levels. The company's ability to provide 24/7 support in multiple languages and their commitment to client satisfaction demonstrate their strengths as a reliable partner. Overall, clients view Omnie as an effective extension of their team, ensuring transparency and control in operations. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Consumer Electronics Mfg Co (5.0/5, Aug 10, 2022): Omnie Integrated Services Inc provides outsourcing services for a consumer electronics manufacturing company. They provide 24/7 customer service support via phone, email, and social media in multiple languages. [Read Full Review](https://clutch.co/go-to-review/omnie-integrated-services/153549) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided. [Read All Reviews](https://clutch.co/profile/omnie-integrated-services?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [GlobalityNet Outsourcing and Consulting](https://clutch.co/profile/globalitynet-outsourcing-consulting) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Pasadena, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 25% Logistics & Supply Chain Consulting #### Company description GlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures. [Visit Website](http://www.globalitynet.com/) #### Reviewed 1 time in the past 6 months Recent reviews of GlobalityNet Outsourcing and Consulting highlight their exceptional performance in marketing, operations, and bookkeeping. Clients commend their ability to significantly enhance social media engagement and website traffic, exemplified by a 100% increase in followers within two months. The team is praised for their communication, responsiveness, and alignment with client values. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no areas for improvement. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/globalitynet-outsourcing-consulting?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries GlobalityNet Outsourcing and Consulting has demonstrated expertise across various industries, notably Fitness, Fulfillment & Logistics, and Consumer Products. In Fitness, clients praised their marketing and operational support, noting a 100% increase in social media engagement. In Logistics, their WMS implementation showcased strong project management and industry knowledge. For Consumer Products, they excelled in streamlining operations, achieving a 20% cost reduction. Overall, the feedback reflects a positive sentiment, highlighting their effective communication, responsiveness, and commitment to client success. [Read All Reviews](https://clutch.co/profile/globalitynet-outsourcing-consulting?verified=true#reviews) ##### Logistics & Supply Chain Experience GlobalityNet Outsourcing and Consulting has demonstrated strong expertise in the Logistics & Supply Chain industry, particularly in warehouse management system (WMS) implementation. Clients commend their strategic planning and effective project management, which led to successful outcomes within tight timelines. One VP noted the impressive knowledge of their consultant, Gino, which significantly aided in achieving project goals. Overall, the company is well-regarded for its impactful contributions and client-focused approach, making it a solid choice for businesses in this sector. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Custom Software Dev for Logistics Company (5.0/5, Nov 6, 2024): GlobalityNet Outsourcing and Consulting helped a logistics company implement a WMS system. The team was responsible for planning and executing the implementation. [Read Full Review](https://clutch.co/go-to-review/globalitynet-outsourcing-consulting/328948) ##### Consumer Products Experience GlobalityNet has demonstrated significant expertise in the Consumer Products industry, particularly in purchasing and warehousing optimization. Clients have praised their ability to streamline operations, develop key performance indicators, and enhance supplier negotiations, leading to improved efficiency and cost savings. The company's effective communication and engagement with client teams were highlighted as key strengths, reinforcing their commitment to client success. Overall, GlobalityNet is well-suited for companies seeking impactful operational improvements in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Supply Chain Optimization for Consumer Goods Company (5.0/5, Nov 13, 2020): GlobalityNet helped a consumer goods firm to streamline operations in its supply chain units. The team gathered data and identified best practices and KPIs that the client could use to increase efficiency. [Read Full Review](https://clutch.co/go-to-review/globalitynet-outsourcing-consulting/113524) #### Completed projects in 3 cities - East Los Angeles, California (1 projects) - Torrance, California (1 projects) - Commerce, California (1 projects) [View Reviews](https://clutch.co/profile/globalitynet-outsourcing-consulting?verified=true#reviews) #### 2 reviews from clients near Los Angeles Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Local clients commend GlobalityNet for their versatile services, including website SEO, operational streamlining, and warehouse management. They value the team's engagement, strategic insights, and project management skills, which have led to significant cost savings and enhanced efficiency across diverse industries. [Read Local Reviews](https://clutch.co/profile/globalitynet-outsourcing-consulting?verified=true#reviews) --- ### [CX Collective](https://clutch.co/profile/cx-collective) #### 5 out of 5 star rating (13 reviews) - $5,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Inglewood, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 30% CRM Consulting and SI - 20% Customer Service Outsourcing - 10% Financial Consulting - 20% Business Consulting #### Company description CX Collective is a Customer Service BPO firm specializing in CX strategy, design, and implementation. Their reviews highlight exceptional performance in delivering timely and responsive customer support services, with 100% of feedback emphasizing effective communication and strategic execution. Clients praise their ability to align with company values and their comprehensive CX solutions. [Visit Website](http://www.cxcollective.com) #### Helpful The feedback regarding CX Collective highlights their effective and supportive approach in enhancing help desk operations for a nonprofit organization. Clients praised their comprehensive technology assessment and the detailed roadmap provided, which facilitated workflow optimization. Specific commendations include Ty Givens' extensive help desk knowledge and exceptional communication skills. Overall, the sentiment is highly positive, with clients expressing satisfaction with the deliverables and the proactive support received throughout the project. - Business Consulting for Religious Organization (5.0/5, Jan 29, 2021): She has delighted us with her ongoing support. Ty achieve all our help desk workflow optimization goals on time and at the agreed upon contract cost. She was always willing to take the extra step to help us In conclusion, we highly recommend that you list Ty Givens and Workforce Pro in your top firms. [Read Full Review](https://clutch.co/go-to-review/cx-collective/51128) #### Reviewed 1 time in the past 6 months Recent reviews of CX Collective indicate a high level of client satisfaction, particularly regarding their expertise in customer support solutions. Clients praised their ability to implement Zendesk effectively, streamline operations, and provide valuable recommendations. One client highlighted the team's proactive communication and knowledge, noting that the collaboration significantly enhanced their support efficiency. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/cx-collective?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries CX Collective has demonstrated expertise across various industries, including retail, consumer products, healthcare, and e-commerce. Clients praised their proactive communication, deep knowledge of customer experience (CX) systems, and effective implementation of Zendesk solutions. Feedback reveals a strong impact on operational efficiency, scalability, and customer satisfaction. Overall sentiment is highly positive, indicating that CX Collective is well-suited for businesses seeking to enhance their CX capabilities in fast-paced and evolving environments. [Read All Reviews](https://clutch.co/profile/cx-collective?verified=true#reviews) ##### Nonprofit Experience CX Collective demonstrates strong expertise in enhancing nonprofit help desk operations, as evidenced by client feedback highlighting their thorough assessments and actionable roadmaps. Clients commend the company for its exceptional communication skills and ongoing support, ensuring project goals are met efficiently. Their customized approach, particularly in multilingual support and workflow optimization, positions CX Collective as a valuable partner for nonprofits seeking to improve member engagement and service delivery. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Consulting for Religious Organization (5.0/5, Jan 29, 2021): A religious organization hired The Workforce Pro for business consulting services. The team is tasked to shed their knowledge on help desk operations in order to boost the organization's membership rate. [Read Full Review](https://clutch.co/go-to-review/cx-collective/51128) ##### Beauty & Cosmetics Experience CX Collective has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in customer service optimization and training. Clients appreciate their personalized approach and the ability to implement scalable solutions tailored for smaller e-commerce businesses. The company has demonstrated a significant impact by improving response times, enhancing customer experience, and streamlining operations, making them a strong candidate for businesses seeking support in this sector. - 2 reviews for beauty & cosmetics industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Growth Consulting for B2C E-Commerce Cosmetics Company (5.0/5, Sep 6, 2019): The Workforce Pro acted as a growth consultant for a cosmetics company. They helped get response times on track, clarified onboarding procedures, and established a scalable foundation to grow upon. [Read Full Review](https://clutch.co/go-to-review/cx-collective/39667) - Business Training for Beauty Products Store (5.0/5, Jan 22, 2021): The Workforce Pro acts as a consultant and trainer for a beauty products store. The client needs direction, guidance, and best practices. The team provides set up and training, [Read Full Review](https://clutch.co/go-to-review/cx-collective/43012) ##### Software Experience CX Collective demonstrates strong expertise in optimizing software solutions, particularly in enhancing customer support systems like Zendesk. Clients commend their thorough approach, responsiveness, and ability to automate and maximize functionality, leading to increased efficiency and improved user experience. The positive sentiment from clients indicates that CX Collective is a reliable partner capable of delivering impactful results within the Software industry. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Zendesk Automation & More for Strategic Management Platform (5.0/5, Jun 25, 2019): The Workforce Pro worked on redesigning and maximizing Zendesk for the company, automating several features for pushing out tickets more efficiently and more. [Read Full Review](https://clutch.co/go-to-review/cx-collective/123288) ##### Consumer Products Experience CX Collective demonstrates significant expertise in the Consumer Products industry, particularly in optimizing customer experience (CX) workflows. Clients commend their professionalism and knowledge, citing successful projects that enabled businesses to manage increased customer interactions efficiently, such as handling a 50% rise in ticket volume without expanding teams. Their tailored approach, including training and support, positions them as a strong partner for companies seeking to enhance their CX capabilities. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - UI/UX & Web Design for Natural Beauty Retailer (5.0/5, Dec 5, 2020): The Workforce Pro was hired by a natural beauty retailer to repair bugs and optimize their CX flows. The team's goal was to help the company handle their massive volume of tickets. [Read Full Review](https://clutch.co/go-to-review/cx-collective/131214) ##### Retail Experience The reviews highlight The Workforce Pro and CX Collective's expertise in enhancing customer service within the Retail industry. Clients commend their proactive support, efficient communication, and the successful implementation of customer support systems, such as Zendesk. Both firms demonstrated strong collaboration, exceeding expectations in responsiveness and customer issue resolution, which significantly contributed to client satisfaction and sustainable growth. Their track record suggests they are well-suited for businesses seeking to improve customer experience in the Retail sector. - 2 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Center for Retail Company (5.0/5, Jun 18, 2019): The Workforce Pro acted as a customer service center. Services included administering surveys, producing a knowledge base, and performing a website integration to allow for a Q&A feature. [Read Full Review](https://clutch.co/go-to-review/cx-collective/119445) - CRM Consulting & SI for Online Auction Platform (5.0/5, Jan 20, 2026): CX Collective helped an online auction platform set up Zendesk and hire a customer service lead. The team created FAQs, built a help center, and wrote playbooks and guides for support agents. [Read Full Review](https://clutch.co/go-to-review/cx-collective/430916) ##### Healthcare Experience The Workforce Pro has garnered positive feedback from a healthcare client in Pasadena, CA, highlighting their expertise in patient service management. The client's need for improved patient interaction was effectively met, resulting in commendations from patients about service quality. The organization's professionalism and extensive industry knowledge were particularly noted, solidifying their reputation as a reliable partner in enhancing patient care. This strong sentiment indicates that The Workforce Pro is well-suited for healthcare providers seeking to elevate their service delivery. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Medical Call Center Services for Medical Practice Firm (5.0/5, Nov 18, 2020): The Workforce Pro provided medical call center services for a medical practice firm. The team ensured that all customer's questions, concerns, and scheduling needs were attended to.  [Read Full Review](https://clutch.co/go-to-review/cx-collective/118349) #### 5.0 out of 5.0 rating for cost What Clients Have Said Client feedback highlights CX Collective's strong value for money, with several clients noting that their pricing aligns well with the quality of service provided. One client specifically mentioned, "good value for cost," while another emphasized that the pricing was "very fair" for the extensive work completed. Overall sentiment indicates satisfaction with the cost-effectiveness of their solutions, with clients feeling that the investment led to significant improvements in efficiency and customer experience. [Read All Reviews](https://clutch.co/profile/cx-collective?verified=true#reviews) - Less than $10,000 (7 reviews) - $10,000 to $49,000 (3 reviews) --- ### [Xync Inc.](https://clutch.co/profile/xync) #### 4.7 out of 5 star rating (5 reviews) - 50 - 249 employees - Marina del Rey, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 70% Sales Outsourcing #### Company description Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up. [Visit Website](https://xyncinc.com/) #### Team players Clients consistently praise Xync Inc. for their team-oriented approach and proactive communication. One client noted, 'I feel like they have as much ownership in our success as we do,' highlighting their investment in client outcomes. Another remarked on the team's thoroughness and personal touch, stating they were 'very personable' and maintained 'constant contact.' Overall, feedback reflects a strong sentiment that Xync Inc. operates as dedicated team players, effectively contributing to client goals. - Call Center Services, Lead Gen & SMM for Education Company (5.0/5, Jun 20, 2023): All of their team seemed invested in our company. Joyce is our project lead and she is top-notch in every way. XYNC has an excellent CRM system, they are very good at LinkedIn marketing, and their creative work was equal to or better than most higher-priced advertising agencies. [Read Full Review](https://clutch.co/go-to-review/xync/210436) #### Experience in 3 industries Xync Inc. has demonstrated strong expertise across various sectors including Financial Services, Software, and Education. Clients commend their effective lead generation, particularly through social media and personalized outreach. The overall sentiment is positive, highlighting strengths in project management, timely delivery, and a collaborative approach. Notably, in Financial Services, they facilitated valuable client introductions, while in Software, they successfully nurtured leads to contracts. Their adaptability makes them a suitable partner for diverse industries. [Read All Reviews](https://clutch.co/profile/xync?verified=true#reviews) ##### Healthcare Experience Xync Inc. has received positive feedback for its expertise in healthcare marketing, particularly in mental health awareness and lead generation. Clients commend their thorough project management, effective communication, and strong performance in social media marketing, especially on LinkedIn. Their team, characterized by professionalism and investment in client success, has been noted for delivering creative solutions that rival higher-priced agencies. Overall, Xync Inc. demonstrates a solid fit for businesses in the healthcare sector seeking effective marketing strategies. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services, Lead Gen & SMM for Education Company (5.0/5, Jun 20, 2023): Xync Inc. provides lead generation and social media marketing services for a mental health education company. The team also provides call center services, data verification, and email marketing campaigns.  [Read Full Review](https://clutch.co/go-to-review/xync/210436) ##### Software Experience Xync Inc. demonstrates strong expertise in the Software industry, particularly in lead generation and client engagement. Client feedback highlights their responsiveness, personalized service, and effective project management, leading to successful contract acquisitions. Their ability to adapt to client needs and deliver results makes them a promising fit for businesses seeking reliable software solutions. However, some clients noted an initial focus on market analysis that slightly delayed lead generation. Overall, their strengths in communication and execution position them as a valuable partner. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Marketing & Lead Generation for Software Company (4.0/5, Jun 21, 2023): Xync Inc. provides ongoing marketing and lead generation services for a software company. They generate at least three qualified leads every week and are responsible for client correspondence and scheduling. [Read Full Review](https://clutch.co/go-to-review/xync/210718) ##### IT Services Experience Xync Inc. has received positive feedback from clients in the IT Services industry, highlighting their expertise in lead generation and targeted outreach strategies. Clients appreciate their proactive project management, timely deliverables, and commitment to understanding unique business needs. The company is noted for providing good value for cost and maintaining strong communication throughout projects. Overall, Xync Inc. demonstrates a strong capacity to enhance client success through tailored IT solutions, making them a viable option for businesses seeking effective IT services. - 2 reviews for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Managed IT Services Company (4.5/5, May 25, 2023): Xync Inc. was hired to generate leads for the sales team of a managed IT services company. [Read Full Review](https://clutch.co/go-to-review/xync/204283) - SMM & Lead Generation Services for IT Consulting Firm (5.0/5, Jun 21, 2023): Xync Inc. provides SMM services to help an IT consulting firm shape their social media posts. The vendor also offers lead generation support, contacting the provided target firms via LinkedIn, email, and phone. [Read Full Review](https://clutch.co/go-to-review/xync/210691) ##### Financial services Experience Xync Inc. has demonstrated significant expertise in the financial services sector, particularly in asset management. Clients highlight their effectiveness in enhancing marketing and sales efforts, leading to consistent scheduling of meetings with investment professionals. The company is praised for its organized and timely project management, with positive feedback on service delivery. Overall, Xync Inc. is seen as a valuable partner for financial services firms looking to improve visibility and engagement within the industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Email Marketing, SMM & Cold Calling for Asset Mgmt Firm (5.0/5, Jun 5, 2023): An asset management firm has hired Xync Inc. for email marketing and SMM services. The team expands the client's sales activities through email and social media efforts, followed by cold calls to set meetings [Read Full Review](https://clutch.co/go-to-review/xync/206620) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Xync Inc. for their excellent value for money, with specific feedback highlighting that their pricing fits within budget constraints while delivering high-quality services. One client noted, 'Good value for cost,' while another emphasized that Xync's creative work was comparable to that of higher-priced agencies. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness alongside the proactive and attentive service provided. [Read All Reviews](https://clutch.co/profile/xync?verified=true#reviews) - $10,000 to $49,000 (3 reviews) #### Completed projects in 5 cities - Orlando, Florida (1 projects) - Houston, Texas (1 projects) - Philadelphia, Pennsylvania (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Lexington, New York (1 projects) [View Reviews](https://clutch.co/profile/xync?verified=true#reviews) --- ### [TaskUs](https://clutch.co/profile/taskus) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 20% Back Office Outsourcing - 30% Call Center Services - 5% Compliance Consulting - 10% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 5% Generative AI #### Company description TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.taskus.com/) --- ### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0) - $25,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AR/VR Development - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing #### Company description VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.vxi.com/) --- ### [OBPO](https://clutch.co/profile/obpo) - 1,000 - 9,999 employees - Walnut, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing #### Company description OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000. [Visit Website](https://obpo.co) #### 50% of employees work in Walnut office Walnut, CA 340 South Lemon Avenue 751 - 1000 employees +1 844 560 8092 [See All Locations (2)](https://clutch.co/profile/obpo#location) --- ### [Agently.ai](https://clutch.co/profile/agentlyai) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description In Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://agently.ai) --- ### [Collective Solution](https://clutch.co/profile/collective-solution) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 40% Call Center Services - 35% Customer Service Outsourcing #### Company description Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://collectivesolution.net/) --- ### [Forme Solar Electric](https://clutch.co/profile/forme-solar-electric) - 10 - 49 employees - La Habra, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Forme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California. [Visit Website](https://formesolar.com/) --- ### [Tel-Us Call Center](https://clutch.co/profile/tel-us-call-center) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 52% Call Center Services - 48% Customer Service Outsourcing #### Company description Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.tel-us.com/) --- ### [DoStar Moving](https://clutch.co/profile/dostar-moving) - $1,000+ minimum project size - $50 - $99 average hourly rate - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Corporate Relocation - 25% Customer Service Outsourcing - 25% Trucking #### Company description DoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize. [Visit Website](https://dostarmoving.com) --- ### [Answering365](https://clutch.co/profile/answering365) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 15% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.answering365.com) --- ### [Bristol Healthcare Services](https://clutch.co/profile/bristol-healthcare-services) - 250 - 999 employees - Cerritos, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Insurance Services & Brokers - 20% Other IT Consulting and SI #### Company description Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing. [Visit Website](https://www.bristolhcs.com/) --- ### [Agent360](https://clutch.co/profile/agent360) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Agent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small. [Visit Website](https://getagent360.com/) --- ### [HighPower](https://clutch.co/profile/highpower) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 50% Customer Service Outsourcing #### Company description HighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://highpowercallcenter.com/) --- ### [Calltastic](https://clutch.co/profile/calltastic) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 5% Ecommerce Marketing - 10% IT Strategy Consulting - 20% Business Consulting - 20% Sales Outsourcing #### Company description Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services. [Visit Website](https://calltastic.ventures/) --- ### [Convoso](https://clutch.co/profile/convoso) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 36% Call Center Services - 10% Content Marketing - 12% Customer Service Outsourcing - 10% Email Marketing - 10% Marketing Strategy - 10% Mobile & App Marketing - 12% Sales Outsourcing #### Company description Call center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing. [Visit Website](https://www.convoso.com) --- ### [ConnectPeak](https://clutch.co/profile/connectpeak) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 20% Call Center Services - 20% Corporate Training & Coaching - 10% Customer Service Outsourcing - 20% Sales Outsourcing - 20% Direct Marketing #### Company description Direct Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services. [Visit Website](https://connectpeak.com/) --- ### [Rust Omni](https://clutch.co/profile/rust-omni) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Web Design #### Company description Back Office Outsourcing company Rust Omni was launched in 1970. Located in Los Angeles, California, the team focuses on Back Office Outsourcing and Web Design. [Visit Website](http://omnimgt.com/main/pages/home.aspx) --- ### [AWESOME OS](https://clutch.co/profile/awesome-os) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% HR Outsourcing #### Company description Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](http://www.awesomeos.com/) --- ### [B2B Data Partners](https://clutch.co/profile/b2b-data-partners) - 10 - 49 employees - La Mirada, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description B2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing. [Visit Website](https://www.b2bdatapartners.com/) --- ### [Global Voxe Inc.](https://clutch.co/profile/global-voxe) - $250,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing - 25% Staffing #### Company description Midsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.globalvoxe.com) --- ### [SD&A Teleservices](https://clutch.co/profile/sda-teleservices) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Business Consulting #### Company description Business Consulting company SD&A Teleservices is based in Los Angeles, California. Their services include Business Consulting and Call Center Services. [Visit Website](https://sdats.com/) --- ### [89Bots.com](https://clutch.co/profile/89botscom) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Manhattan Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 10% Call Center Services - 20% Conversion Optimization - 10% Customer Service Outsourcing - 10% Sales Outsourcing - 20% Web Development #### Company description 89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients. [Visit Website](https://89bots.com/) #### Transparent The sentiment regarding transparency in 89Bots.com’s project management is overwhelmingly positive. Clients appreciated the clear communication and direct access to the team via Slack, which facilitated efficient discussions. One client noted, "The project management was transparent and on time," highlighting their satisfaction with the process. Overall, clients felt well-informed and involved throughout the project, contributing to a successful collaboration. #### Experience in 1 industry 89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation. [Read All Reviews](https://clutch.co/profile/89botscom?verified=true#reviews) ##### Software Experience 89Bots.com demonstrates strong expertise in software development, particularly in chatbot solutions for customer support. Clients appreciate their modern approach, quick turnaround times, and effective project management style. Notable strengths include transparent communication and the ability to deliver tailored solutions efficiently. Overall, feedback indicates a high level of satisfaction, positioning 89Bots as a reliable partner for businesses seeking innovative software solutions in the industry. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Chatbot for Software Consulting Company (5.0/5, Nov 4, 2020): 89Bots.com developed a customer support chatbot for a software consulting company. The project includes the automation of customer support and preparing the model of the future system. [Read Full Review](https://clutch.co/go-to-review/89botscom/106427) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development. [Read All Reviews](https://clutch.co/profile/89botscom?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [KoalifiedLeads](https://clutch.co/profile/koalifiedleads) - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing - 20% Search Engine Optimization - 30% Social Media Marketing #### Company description KoalifiedLeads is an answering service. The team offers Call Center Services and Social Media Marketing, and the agency is headquartered in Los Angeles, California. [Visit Website](http://koalifiedleads.com/) --- ### [CallCentersNow](https://clutch.co/profile/callcentersnow) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description CallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing. [Visit Website](http://callcentersnow.com/) --- ### [Pioneer Lists](https://clutch.co/profile/pioneer-lists) - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Market Research - 20% Marketing Strategy - 25% Sales Outsourcing #### Company description Pioneer Lists is a midsize Sales Outsourcing company. They focus on Sales Outsourcing and Marketing Strategy and were founded in 1997. [Visit Website](https://www.pioneerlists.com/online-lead-generation) --- ### [Nowcom](https://clutch.co/profile/nowcom) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 30% Back Office Outsourcing - 18% Call Center Services - 12% Customer Service Outsourcing - 20% Web Design #### Company description Nowcom is a Back Office Outsourcing company. Founded in 1996, their team provides Back Office Outsourcing and Custom Software Development. [Visit Website](http://www.nowcom.com/) --- ### [Call Centerl Lead](https://clutch.co/profile/call-centerl-lead) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Based in Los Angeles, California, Call Centerl Lead is a small call center company. Their services include Call Center Services and Sales Outsourcing. [Visit Website](https://callcenterlead.net/) --- ### [Sinousia | Catrice Antonette Monson](https://clutch.co/profile/sinousia-catrice-antonette-monson) - 2 - 9 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 30% Customer Service Outsourcing - 30% Business Consulting - 20% PEO/Employee Leasing #### Company description Business Consulting company Sinousia | Catrice Antonette Monson was launched in 2020. The team offers Business Consulting and Customer Service Outsourcing and is based in Los Angeles, California. [Visit Website](https://www.sinousia.com/) --- ### [Web Leads Inc](https://clutch.co/profile/web-leads) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Advertising - 18% Call Center Services - 10% Customer Service Outsourcing - 20% Mobile App Development - 12% Sales Outsourcing - 20% Search Engine Optimization #### Company description Web Leads Inc is a small Advertising company. They specialize in Advertising and Mobile App Development and were established in 2010. [Visit Website](http://webleadsinc.com) --- ### [MedPOINT Management](https://clutch.co/profile/medpoint-management) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 80% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing #### Company description MedPOINT Management is a Back Office Outsourcing company located in Los Angeles, California. Founded in 1987, the team focuses on Back Office Outsourcing and Call Center Services. [Visit Website](http://www.medpointmanagement.com/) --- ### [XP Plus](https://clutch.co/profile/xp-plus) - 10 - 49 employees - Cerritos, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 20% Customer Service Outsourcing - 5% Email Marketing - 5% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting - 5% Sales Outsourcing - 5% Web Development #### Company description Back Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://www.xp-plus.com/) #### 3% of employees work in Cerritos office Cerritos, CA 16220 Manning Way 1 employees +1 562 679 4680 [See All Locations (2)](https://clutch.co/profile/xp-plus#location) --- ### [Tri Source International](https://clutch.co/profile/tri-source-international) #### 5 out of 5 star rating (2 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Santa Clarita, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 40% Customer Service Outsourcing - 5% HR Consulting - 15% Sales Outsourcing #### Company description Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention. [Visit Website](http://www.tsioutsourcing.com) #### High-quality work The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results. - Call Center Services for Online Retailer (5.0/5, Aug 13, 2022): They have a higher quality approach, which makes us feel like our brand and business are in capable hands. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153941) #### Experience in 2 industries Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner. [Read All Reviews](https://clutch.co/profile/tri-source-international?verified=true#reviews) ##### Consumer Products Experience Tri Source International demonstrates strong expertise in the Consumer Products industry, particularly in managing customer communication through efficient inbound call and email handling. Clients appreciate the high quality of their representatives and the favorable pricing structure, which enhances brand trust. Ongoing projects have yielded positive outcomes, with feedback highlighting effective project management and clear communication. Overall, their commitment to quality makes them a viable partner for businesses seeking reliable support in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Online Retailer (5.0/5, Aug 13, 2022): Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153941) ##### Financial services Experience Tri Source International demonstrates strong expertise in the Financial services industry, providing effective customer support that enhances client retention and minimizes disputes. Clients appreciate their responsive communication and adaptability to evolving needs. Notably, their 24/7 support and effective project management contribute to operational efficiency, allowing in-house teams to focus on more critical tasks. Overall, their strengths in customer service and collaboration make them a suitable partner for businesses seeking reliable support in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Financial Services Firm (5.0/5, Aug 12, 2022): Tri Source International, LLC hires staff to answer the emails and calls that a financial services firm receives. They provide customer support and answer questions about bugs, refunds, and other questions. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153836) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International. [Read All Reviews](https://clutch.co/profile/tri-source-international?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Ansafone Contact Centers](https://clutch.co/profile/ansafone-contact-centers) #### 4.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Santa Ana, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 60% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Ansafone Contact Centers is a call center service provider with significant national capabilities, specializing in supporting both English and Spanish-speaking populations. The company received overwhelmingly positive feedback, with praises for their skilled representatives and flexibility in accommodating changing needs. Approximately 90% of the reviews highlighted their strong project management and responsiveness. [Visit Website](https://ansafone.com/) #### High-quality work Clients have consistently praised Ansafone Contact Centers for delivering high-quality work, particularly highlighting the skill and adaptability of their customer service representatives. One client noted their agents' ability to accommodate requests in a rapidly changing environment, while another emphasized the effective project management and responsiveness of the team. Overall, the sentiment reflects strong satisfaction with the company's performance and flexibility, contributing to a successful partnership during critical emergency response efforts. #### Experience in 1 industry Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives. [Read All Reviews](https://clutch.co/profile/ansafone-contact-centers?verified=true#reviews) ##### Government Experience Clients in the Government sector commend Ansafone Contact Centers for their expertise in managing high-volume call operations, particularly for emergency response efforts with FEMA. They demonstrated flexibility in adapting to rapidly changing requirements and provided skilled personnel to meet diverse communication needs. The overall sentiment reflects satisfaction with their responsiveness and project management, suggesting Ansafone Contact Centers is a strong contender for government projects requiring reliable and efficient call center support. - 1 review for government industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Emergency Response Company (4.5/5, Nov 6, 2019): Ansafone Contact Centers provided customer service representatives and call infrastructure for a government subcontractor fulfilling a contract to provide emergency response services to hurricane areas. [Read Full Review](https://clutch.co/go-to-review/ansafone-contact-centers/80894) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations. [Read All Reviews](https://clutch.co/profile/ansafone-contact-centers?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 67% of employees work in Santa Ana office Santa Ana, CA 145 Columbine Ave 101 - 150 employees 714.560.1000 [See All Locations (2)](https://clutch.co/profile/ansafone-contact-centers#location) --- ### [ChamConnect](https://clutch.co/profile/chamconnect) - $10,000+ minimum project size - $25 - $49 average hourly rate - Freelancer employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing #### Company description Established in 2024, ChamConnect is a small Los Angeles, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services. [Visit Website](https://www.chamconnect.com) --- ### [NETbilling](https://clutch.co/profile/netbilling) #### 5 out of 5 star rating (1 reviews) - 50 - 249 employees - Santa Clarita, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description NETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience. [Visit Website](https://www.netbilling.com/) --- ### [Kaizen BPO LLC](https://clutch.co/profile/kaizen-bpo) - < $25 average hourly rate - 1,000 - 9,999 employees - Huntington Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 4% Accounting - 15% Back Office Outsourcing - 30% Call Center Services - 40% Customer Service Outsourcing - 5% IT Managed Services - 4% Sales Outsourcing - 2% Web Design #### Company description Kaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services. [Visit Website](https://kaizenbpo.com/) --- ### [Universal Contact Centers](https://clutch.co/profile/universal-contact-centers) - 2 - 9 employees - Glendale, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description Call center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO). [Visit Website](https://universalcontactcenters.com/) #### 100% of employees work in Glendale office Glendale, CA 700 N. Brand Blvd 1 employees +1.866.972.0766 [See All Locations (2)](https://clutch.co/profile/universal-contact-centers#location) --- ### [Kareo](https://clutch.co/profile/kareo) #### 4 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Irvine, CA #### Services Provided - Allocation of Expertise by Percentage - 75% Back Office Outsourcing - 15% Call Center Services - 10% Customer Service Outsourcing #### Company description Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective. [Visit Website](http://www.kareo.com/) #### High-quality work Clients consistently praise Kareo for delivering high-quality work, with one reviewer noting, 'Their service is very good,' and expressing satisfaction with the time savings of 23 hours per month. Additionally, the prompt responsiveness of their team is highlighted as a key strength. Overall, the sentiment reflects a strong appreciation for the quality and efficiency of Kareo's services, indicating a solid fit for potential projects. #### Experience in 1 industry Kareo has demonstrated expertise in the Transportation industry, providing essential back office services such as 401k management. Clients appreciate their responsiveness and the significant time savings of approximately 23 hours per month. Overall sentiment is positive, highlighting their reliability and effective service delivery. Potential clients in the Transportation sector seeking efficient back office solutions may find Kareo to be a suitable partner. [Read All Reviews](https://clutch.co/profile/kareo?verified=true#reviews) ##### Transportation Experience Kareo demonstrates strong expertise in providing back-office services tailored for the Transportation industry, notably in managing employee benefits such as 401ks. Clients highlight their responsiveness and the efficiency gains, noting a time savings of 23 hours monthly. Overall sentiment is positive, with clients expressing satisfaction and appreciation for their services. However, there is room for improvement in the company's perspective. This combination of strengths indicates that Kareo could be a beneficial partner for businesses in the Transportation sector. - 1 review for transportation industry - $10,000 – $49,000 avg. project cost - Medical Billing for Transportation Company (4.0/5, Dec 25, 2017): [Read Full Review](https://clutch.co/go-to-review/kareo/37435) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have reported that Kareo offers good value for money, particularly noting effective package deals that save time and resources. One client highlighted a monthly savings of 23 hours, indicating efficient service delivery. Overall sentiment reflects satisfaction with the quality of work and responsiveness, suggesting that clients perceive the pricing structure as beneficial in relation to the services rendered. [Read All Reviews](https://clutch.co/profile/kareo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Helpt](https://clutch.co/profile/helpt) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - 10 - 49 employees - Irvine, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 50% IT Staff Augmentation #### Company description Helpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients. [Visit Website](http://gethelpt.com) #### 1 review mentions Phone Support Services Phone Support Services Experience Helpt has received overwhelmingly positive feedback for its Phone Support Services, with 90% of non-emergency calls successfully managed, allowing clients to focus on urgent issues. Clients commend the company's well-trained staff, prompt response times, and effective communication. Reviewers highlight the seamless implementation process and excellent cultural fit, resulting in an A+ experience. Overall, the sentiment is highly favorable, with no reported areas for improvement. - 1 of 1 Phone Support Services reviews is 5 stars - 1 new review for Phone Support Services in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/helpt#review-414958) #### 1 review mentions Customer Service Outsourcing Nonemergency Call Support for POS Software Firm 5.0/5 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpt/414958) #### Experience in 1 industry Helpt has demonstrated expertise primarily in the POS software industry, successfully managing after-hours support and ensuring effective call screening. Clients praised their responsiveness, friendly staff, and seamless implementation process, highlighting a strong cultural fit and excellent value for cost. Overall sentiment is highly positive, indicating that Helpt is well-suited for organizations seeking reliable customer support solutions, particularly in technology-related sectors. [Read All Reviews](https://clutch.co/profile/helpt?verified=true#reviews) ##### Other industries Experience Clients in the Other industries sector commend Helpt for their effective after-hours support solutions tailored to specific operational needs. Their expertise in managing non-emergency calls has significantly improved response times and allowed clients to focus on critical issues. The positive sentiment reflects strong communication, adaptability, and a commitment to delivering high-quality support, marking Helpt as a valuable partner for businesses seeking reliable operational assistance. - 1 review for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Nonemergency Call Support for POS Software Firm (5.0/5, Oct 21, 2025): Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. [Read Full Review](https://clutch.co/go-to-review/helpt/414958) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement. [Read All Reviews](https://clutch.co/profile/helpt?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Alorica](https://clutch.co/profile/alorica) #### 2 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Irvine, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 38% Call Center Services - 12% Customer Service Outsourcing #### Company description Alorica provides Customer Support Outsourcing and Call Center Outsourcing services, offering first-level support and managing call volume. While their availability, especially for night shifts, is highly valued, feedback indicates an ongoing need for improvement in agent skill levels. Overall, their cost-effectiveness and willingness to fill gaps in coverage are appreciated by clients. [Visit Website](https://www.alorica.com/) --- ### [Imagenet LLC](https://clutch.co/profile/imagenet) - 1,000 - 9,999 employees - Lake Forest, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 12% Call Center Services - 25% Customer Service Outsourcing - 13% Sales Outsourcing #### Company description Imagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California. [Visit Website](http://imagenetglobal.com) #### 20% of employees work in Lake Forest office Lake Forest, CA 9 Spectrum Point Dr 1001 - 2000 employees (877) 272-0705 [See All Locations (5)](https://clutch.co/profile/imagenet#location) --- ### [Excel Telemessaging](https://clutch.co/profile/excel-telemessaging) - 10 - 49 employees - Irvine, CA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 15% Customer Service Outsourcing - 5% Business Consulting #### Company description Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.exceltelemessaging.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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