# Top Phone Support Services in California

Recommended Phone Support Services companies in California include Wing Assistant, CallZent, Call Center Services International, Telecom, Inc., Ansafone Contact Centers, wrrk, GlobalityNet Outsourcing and Consulting, CX Collective, Helpt, Xync Inc..



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## List of the Best Top Phone Support Services in California

Ratings Updated: Jul 16, 2026


### [Wing Assistant](https://clutch.co/profile/wing-assistant)
#### 4.7 out of 5 star rating (36 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Wing Assistant is a Customer Service Outsourcing company providing virtual assistant services, including customer support and administrative tasks. Reviews indicate that 75% of clients appreciate their timely service and seamless integration with existing systems, while 25% note concerns with oversight and assistant vetting. Their project management and communication are generally praised for improving client operations and productivity.
[Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic)


#### 10 reviews mention Customer Service Outsourcing

Customer Service & Sales Outsourcing for Job Consultancy
5.0/5 — Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads.
- 6 of 10 Customer Service Outsourcing reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072)

#### Experience in 13 industries

Wing Assistant has demonstrated expertise across various industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Financial Services. Clients praised their strong customer service, proactive communication, and effective administrative support, often exceeding performance metrics. Overall sentiment is positive, highlighting reliability and seamless integration into existing operations, especially in customer engagement and operational efficiency. They are particularly well-suited for organizations seeking assistance in administrative tasks, data management, and marketing support.
[Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews)

##### Information technology Experience
The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186)

##### Real estate Experience
Wing Assistant has received positive feedback from clients in the real estate industry, particularly for their expertise in digital marketing support. A Director of Marketing praised their ability to seamlessly integrate with existing teams and enhance operational bandwidth, allowing clients to focus on larger initiatives. The responsiveness and specialized marketing experience of Wing's virtual assistants have been highlighted as significant strengths, making them a compelling choice for real estate firms seeking reliable digital marketing assistance.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641)

##### Software Experience
Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry.
- 4 reviews for software industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580)
- Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931)
- Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110)
- Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947)

##### Education Experience
Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector.
- 2 reviews for education industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072)
- Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929)

##### Medical Experience
Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector.
- 1 review for medical industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368)

##### Healthcare Experience
Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services.
- 2 reviews for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629)
- Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395)

##### Construction Experience
The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes.
- 1 review for construction industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570)

##### Consulting Experience
Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support.
- 2 reviews for consulting industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354)
- Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187)

##### Beauty & Cosmetics Experience
Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- Unknown avg. project cost
- Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332)

##### Business services Experience
Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector.
- 4 reviews for business services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937)
- Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111)
- VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370)
- Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297)

##### Legal Experience
Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance.
- 1 review for legal industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631)

##### Arts, entertainment & music Experience
Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559)

##### Nonprofit Experience
Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector.
- 1 review for nonprofit industry
- Unknown avg. project cost
- Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203)

##### Financial services Experience
Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations.
- 1 review for financial services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723)

##### Human Resources Experience
Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further.
- 1 review for human resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649)

##### Logistics & Supply Chain Experience
Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes.
- 1 review for logistics & supply chain industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220)

##### Other Industry Experience
Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry.
- 1 review for other industry industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902)

##### Manufacturing Experience
The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector.
- 1 review for manufacturing industry
- Unknown avg. project cost
- Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629)

##### Home Services Experience
Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs.
- 1 review for home services industry
- Less than $10,000 avg. project cost
- VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122)

##### Advertising & marketing Experience
Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector.
- 3 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871)
- Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211)
- SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients frequently commend Wing Assistant for offering excellent value for money, with many stating that their pricing aligns well with budgetary constraints. For instance, a CEO noted they selected Wing due to its 'good value for cost,' while another client highlighted the 'discounted pricing' that fit their budget. Overall, the sentiment is positive, with multiple reviews emphasizing the affordability and cost-effectiveness of Wing's services, contributing significantly to client satisfaction.
[Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews)
- Less than $10,000 (11 reviews)
- $10,000 to $49,000 (3 reviews)
- $200,000 to $999,999 (1 reviews)

#### 3 fixed price Customer Service Outsourcing packages

Full-time Customer Support Representative
Give customers a way to reach you as soon as they need help. 

Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding,  order processing, complaints, refunds and more.

---

### [CallZent](https://clutch.co/profile/callzent)
#### 5 out of 5 star rating (48 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- San Diego, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 10% Back Office Outsourcing
- 15% Call Center Services
- 25% Customer Service Outsourcing
- 10% Litigation Support Services
- 25% Market Research
- 5% PEO/Employee Leasing

#### Company description
CallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
[Visit Website](https://www.callzent.com)


#### Communicative
The client feedback regarding CallZent's communication skills is overwhelmingly positive. Clients consistently highlight their impressive project management, noting that CallZent maintained clear and consistent communication throughout projects. For instance, one client remarked that CallZent felt like an extension of their team, demonstrating responsiveness and adaptability to changing needs. Another client emphasized their proactive approach, stating that CallZent kept them updated regularly and quickly addressed any concerns. Overall, clients expressed a high level of satisfaction with CallZent's communicative nature.
- Custom Software Development for IT Company (5.0/5, Apr 10, 2025): Since launching the platform CallZent built, our team has been working more efficiently, with smoother task handoffs and fewer communication hiccups. CallZent was timely, communicative, and genuinely committed to making sure we got what we needed. CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs. [Read Full Review](https://clutch.co/go-to-review/callzent/366072)
- Customer Service Outsourcing for Grocery Store (5.0/5, Apr 11, 2025): CallZent’s project management was exceptional. They consistently delivered on time, even during high-demand periods. Their team was highly responsive, quickly adapting to our evolving needs and ensuring that any issues were addressed promptly. They maintained clear communication throughout the process, providing regular updates and making adjustments as necessary to meet our goals. They were proactive. [Read Full Review](https://clutch.co/go-to-review/callzent/366375)
- Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): CallZent’s project management was outstanding. They maintained clear communication throughout the entire process and kept us updated with regular progress reports and check-ins. Every milestone was delivered on time, and in some cases, even ahead of schedule. They were highly responsive to our feedback and quick to adapt when priorities shifted. Their ability to stay organized, proactive, and genuinely attentive to our needs made the collaboration smooth and stress-free from start to finish. [Read Full Review](https://clutch.co/go-to-review/callzent/368614)
- Mobile App Development for Food & Beverage Retailer (5.0/5, May 9, 2025): CallZent’s project management was exceptional from start to finish. They communicated clearly, kept us updated at every stage, and delivered all milestones on time. Anytime we had questions or changes, they responded quickly and adjusted without hassle. [Read Full Review](https://clutch.co/go-to-review/callzent/373198)
- Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent’s project management was impressive. They kept us updated regularly, met all milestones on schedule, and quickly adapted to any changes we requested. Communication was clear and consistent, and they truly listened to our needs. Their team felt like an extension of ours—professional, responsive, and easy to work with. [Read Full Review](https://clutch.co/go-to-review/callzent/374437)

#### 4 reviews mention Customer Service Outsourcing

Customer Service Outsourcing for Healthcare Company
5.0/5 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email.
- 4 of 4 Customer Service Outsourcing reviews are 5 stars
- 4 new reviews for Customer Service Outsourcing in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/callzent/390618)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
[Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews)
- $50,000 to $199,999 (4 reviews)
- $10,000 to $49,000 (3 reviews)
- $200,000 to $999,999 (3 reviews)
- Less than $10,000 (2 reviews)

#### Completed projects in 4 countries
- Canada (2 projects)
- Mexico (1 projects)
- United Arab Emirates (1 projects)
- United States (5 projects)

[View Reviews](https://clutch.co/profile/callzent?verified=true#reviews)

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### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0)
- $100,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- San Diego, CA

#### Services Provided - Allocation of Expertise by Percentage
- 45% Call Center Services
- 30% Customer Service Outsourcing
- 5% Finance & Accounting Outsourcing (FAO)
- 10% Recruitment Process Outsourcing
- 10% Staffing

#### Company description
Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
[Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


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### [Telecom, Inc.](https://clutch.co/profile/telecom)
#### 5 out of 5 star rating (2 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Oakland, CA

#### Services Provided - Allocation of Expertise by Percentage
- 24% Call Center Services
- 60% Customer Service Outsourcing
- 16% Sales Outsourcing

#### Company description
Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
[Visit Website](http://www.telecominc.com)


#### High-quality work
Telecom, Inc. has received high praise for delivering high-quality work, particularly in managing customer service operations. Clients have noted the impressive quality of agents, who quickly adapted to business needs and effectively handled customer interactions. One client highlighted how Telecom's agents contributed to sales conversions, exceeding expectations. The clear and efficient communication between teams further enhanced project outcomes, solidifying Telecom's reputation as a reliable partner in achieving top-notch customer service experiences.
- Customer Support Services for Furniture Company (5.0/5, Feb 16, 2023): The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain. [Read Full Review](https://clutch.co/go-to-review/telecom/181418)

#### Experience in 2 industries

Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.
[Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews)

##### Energy & natural resources Experience
Telecom, Inc. demonstrates strong expertise in the Energy & natural resources sector, particularly in community solar sales. Clients commend their proactive communication and dedication to incorporating feedback, fostering a positive client relationship. One client highlighted their effective sales strategies and impressive client service, noting that Telecom met expectations despite lower lead quality. Overall, their commitment to client satisfaction and adaptability positions them as a reliable partner for projects in the Energy & natural resources industry.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Solar Sales Company (5.0/5, Feb 24, 2023): Telecom, Inc. provided call center services for a solar sales company. The team contacted prospective investors to help them learn and invest in solar energy.
 [Read Full Review](https://clutch.co/go-to-review/telecom/182723)

##### Manufacturing Experience
Telecom, Inc. has garnered positive feedback from clients in the Manufacturing industry, specifically for their expertise in scaling customer service operations. Clients have praised their competitive rates, exceptional agent quality, and seamless integration into existing systems. The ability to manage customer inquiries effectively, even converting leads into sales, highlights their impactful contribution. Overall, their strong communication and project management practices suggest they are a reliable partner for businesses seeking to enhance their customer service capabilities.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support Services for Furniture Company (5.0/5, Feb 16, 2023): A furniture company hired Telecom, Inc. to manage and scale their customer service operation. The team was tasked with servicing customers across US time zones. They handled calls, chats, and service issues.
 [Read Full Review](https://clutch.co/go-to-review/telecom/181418)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.
[Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Ansafone Contact Centers](https://clutch.co/profile/ansafone-contact-centers)
#### 4.5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- Santa Ana, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 60% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Ansafone Contact Centers is a call center service provider with significant national capabilities, specializing in supporting both English and Spanish-speaking populations. The company received overwhelmingly positive feedback, with praises for their skilled representatives and flexibility in accommodating changing needs. Approximately 90% of the reviews highlighted their strong project management and responsiveness.
[Visit Website](https://ansafone.com/)


#### High-quality work
Clients have consistently praised Ansafone Contact Centers for delivering high-quality work, particularly highlighting the skill and adaptability of their customer service representatives. One client noted their agents' ability to accommodate requests in a rapidly changing environment, while another emphasized the effective project management and responsiveness of the team. Overall, the sentiment reflects strong satisfaction with the company's performance and flexibility, contributing to a successful partnership during critical emergency response efforts.

#### Experience in 1 industry

Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.
[Read All Reviews](https://clutch.co/profile/ansafone-contact-centers?verified=true#reviews)

##### Government Experience
Clients in the Government sector commend Ansafone Contact Centers for their expertise in managing high-volume call operations, particularly for emergency response efforts with FEMA. They demonstrated flexibility in adapting to rapidly changing requirements and provided skilled personnel to meet diverse communication needs. The overall sentiment reflects satisfaction with their responsiveness and project management, suggesting Ansafone Contact Centers is a strong contender for government projects requiring reliable and efficient call center support.
- 1 review for government industry
- $1,000,000 – $9,999,999 avg. project cost
- Call Center Services for Emergency Response Company (4.5/5, Nov 6, 2019): Ansafone Contact Centers provided customer service representatives and call infrastructure for a government subcontractor fulfilling a contract to provide emergency response services to hurricane areas.
 [Read Full Review](https://clutch.co/go-to-review/ansafone-contact-centers/80894)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.
[Read All Reviews](https://clutch.co/profile/ansafone-contact-centers?verified=true#reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### 67% of employees work in Santa Ana office
Santa Ana, CA
145 Columbine Ave
101 - 150 employees
714.560.1000
[See All Locations (2)](https://clutch.co/profile/ansafone-contact-centers#location)

---

### [wrrk](https://clutch.co/profile/wrrk)
#### 4.8 out of 5 star rating (4 reviews)
- $1,000+ minimum project size
- 50 - 249 employees
- San Francisco, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 50% Customer Service Outsourcing
- 10% Document Digitization & Management

#### Company description
wrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.
[Visit Website](https://wrrk.com/?utm_source=clutch&utm_medium=referral&utm_campaign=visit-website-cta)


#### Timely


#### 2 reviews mention Customer Service Outsourcing

Call Center & Customer Service Outsourcing for Energy Co
5.0/5 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution.
- 1 of 2 Customer Service Outsourcing reviews are 5 stars
- 1 new review for Customer Service Outsourcing in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/wrrk/343276)

#### Experience in 2 industries

wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
[Read All Reviews](https://clutch.co/profile/wrrk?verified=true#reviews)

##### Energy & natural resources Experience
wrrk has demonstrated strong expertise in the Energy & natural resources sector, particularly in EV charging solutions. Clients appreciate their responsiveness and ability to meet service level agreements, enhancing customer support and incident resolution. Feedback highlights wrrk's adaptability in addressing the dynamic needs of smaller companies while ensuring effective communication and scalability. Overall, wrrk is seen as a valuable partner for businesses in the Energy sector seeking reliable, innovative support.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center & Customer Service Outsourcing for Energy Co (5.0/5, Jan 15, 2025): wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. [Read Full Review](https://clutch.co/go-to-review/wrrk/343276)

##### Beauty & Cosmetics Experience
wrrk has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly in managing customer service and order fulfillment. Clients appreciate their professionalism and responsive communication, which enhances operational efficiency. Notably, they have improved their turnaround times in addressing inquiries, contributing to a positive client experience. Their ability to handle busy work effectively makes them a suitable partner for businesses seeking to streamline their customer engagement and support functions.
- 1 review for beauty & cosmetics industry
- Unknown avg. project cost
- Customer Service for Jewelry & Hair Accessory Company (4.5/5, Oct 16, 2023): wrrk answers social media customer service inquiries for a jewelry and hair accessory company. The team creates live orders, provides email support, exchanges products, and updates shipping information. [Read Full Review](https://clutch.co/go-to-review/wrrk/241489)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.
[Read All Reviews](https://clutch.co/profile/wrrk?verified=true#reviews)

---

### [GlobalityNet Outsourcing and Consulting](https://clutch.co/profile/globalitynet-outsourcing-consulting)
#### 5 out of 5 star rating (6 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Pasadena, CA

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Customer Service Outsourcing
- 25% Finance & Accounting Outsourcing (FAO)
- 25% Logistics & Supply Chain Consulting

#### Company description
GlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
[Visit Website](http://www.globalitynet.com/)


#### Timely
Clients consistently commend GlobalityNet Outsourcing and Consulting for their timely delivery and effective project management. One client noted that the team 'delivers on time,' which significantly contributed to launching their business as scheduled. The feedback highlights the company's strong communication and responsiveness, with clients feeling supported throughout the engagement. Overall, sentiment regarding timeliness is highly positive, with no suggested areas for improvement in this regard.

#### Reviewed 1 time in the past 6 months

Recent reviews of GlobalityNet Outsourcing and Consulting highlight their exceptional performance in marketing, operations, and bookkeeping. Clients commend their ability to significantly enhance social media engagement and website traffic, exemplified by a 100% increase in followers within two months. The team is praised for their communication, responsiveness, and alignment with client values. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no areas for improvement.
- 1 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/globalitynet-outsourcing-consulting?sort_by=date_desc&verified=true#reviews)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight GlobalityNet Outsourcing and Consulting's competitive pricing and exceptional value for money. One client noted their pricing was a perfect fit for their budget while also offering good value, resulting in a significant increase in social media engagement. Another client reported a 20% cost savings in warehouse operations, demonstrating tangible benefits from their investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.
[Read All Reviews](https://clutch.co/profile/globalitynet-outsourcing-consulting?verified=true#reviews)
- Less than $10,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 3 cities
- East Los Angeles, California (1 projects)
- Torrance, California (1 projects)
- Commerce, California (1 projects)

[View Reviews](https://clutch.co/profile/globalitynet-outsourcing-consulting?verified=true#reviews)

---

### [CX Collective](https://clutch.co/profile/cx-collective)
#### 5 out of 5 star rating (13 reviews)
- $5,000+ minimum project size
- $150 - $199 average hourly rate
- 2 - 9 employees
- Inglewood, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 30% CRM Consulting and SI
- 20% Customer Service Outsourcing
- 10% Financial Consulting
- 20% Business Consulting

#### Company description
CX Collective is a Customer Service BPO firm specializing in CX strategy, design, and implementation. Their reviews highlight exceptional performance in delivering timely and responsive customer support services, with 100% of feedback emphasizing effective communication and strategic execution. Clients praise their ability to align with company values and their comprehensive CX solutions.
[Visit Website](http://www.cxcollective.com)


#### Accessible
Clients have expressed a consistently positive sentiment regarding CX Collective's accessibility. Feedback highlights their founder's availability and dedication, with one client noting, "The founder was always available for us and worked late hours to meet deadlines." Another client emphasized seamless communication and support, stating, "They were available as much or as little as we needed." This commitment to client engagement has fostered strong relationships and facilitated project success.
- Growth Consulting for B2C E-Commerce Cosmetics Company  (5.0/5, Sep 6, 2019): They supported us as we made decisions, and helped us as we established a remote team in Florida for operational support. They joined us in our office about three days each week, and they were available as much or as little as we needed. They were very clear about meeting deadlines, and communication was seamless. [Read Full Review](https://clutch.co/go-to-review/cx-collective/39667)
- Zendesk Automation & More for Strategic Management Platform (5.0/5, Jun 25, 2019): The founder was always available for us and worked late hours to meet deadlines. We appreciated The Workforce Pro’s quality of work, response speed, and thoroughness. [Read Full Review](https://clutch.co/go-to-review/cx-collective/123288)

#### 1 review mentions Customer Service Outsourcing

CX Strategy Development for Pet Supplement Manufacturer
5.0/5 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among other tasks.
- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/cx-collective/214928)

#### Experience in 3 industries

CX Collective has demonstrated expertise across various industries, including retail, consumer products, healthcare, and e-commerce. Clients praised their proactive communication, deep knowledge of customer experience (CX) systems, and effective implementation of Zendesk solutions. Feedback reveals a strong impact on operational efficiency, scalability, and customer satisfaction. Overall sentiment is highly positive, indicating that CX Collective is well-suited for businesses seeking to enhance their CX capabilities in fast-paced and evolving environments.
[Read All Reviews](https://clutch.co/profile/cx-collective?verified=true#reviews)

##### Nonprofit Experience
CX Collective demonstrates strong expertise in enhancing nonprofit help desk operations, as evidenced by client feedback highlighting their thorough assessments and actionable roadmaps. Clients commend the company for its exceptional communication skills and ongoing support, ensuring project goals are met efficiently. Their customized approach, particularly in multilingual support and workflow optimization, positions CX Collective as a valuable partner for nonprofits seeking to improve member engagement and service delivery.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Business Consulting for Religious Organization  (5.0/5, Jan 29, 2021): A religious organization hired The Workforce Pro for business consulting services. The team is tasked to shed their knowledge on help desk operations in order to boost the organization's membership rate.
 [Read Full Review](https://clutch.co/go-to-review/cx-collective/51128)

##### Beauty & Cosmetics Experience
CX Collective has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in customer service optimization and training. Clients appreciate their personalized approach and the ability to implement scalable solutions tailored for smaller e-commerce businesses. The company has demonstrated a significant impact by improving response times, enhancing customer experience, and streamlining operations, making them a strong candidate for businesses seeking support in this sector.
- 2 reviews for beauty & cosmetics industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Growth Consulting for B2C E-Commerce Cosmetics Company  (5.0/5, Sep 6, 2019): The Workforce Pro acted as a growth consultant for a cosmetics company. They helped get response times on track, clarified onboarding procedures, and established a scalable foundation to grow upon.
 [Read Full Review](https://clutch.co/go-to-review/cx-collective/39667)
- Business Training for Beauty Products Store (5.0/5, Jan 22, 2021): The Workforce Pro acts as a consultant and trainer for a beauty products store. The client needs direction, guidance, and best practices. The team provides set up and training,
 [Read Full Review](https://clutch.co/go-to-review/cx-collective/43012)

##### Software Experience
CX Collective demonstrates strong expertise in optimizing software solutions, particularly in enhancing customer support systems like Zendesk. Clients commend their thorough approach, responsiveness, and ability to automate and maximize functionality, leading to increased efficiency and improved user experience. The positive sentiment from clients indicates that CX Collective is a reliable partner capable of delivering impactful results within the Software industry.
- 1 review for software industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Zendesk Automation & More for Strategic Management Platform (5.0/5, Jun 25, 2019): The Workforce Pro worked on redesigning and maximizing Zendesk for the company, automating several features for pushing out tickets more efficiently and more.
 [Read Full Review](https://clutch.co/go-to-review/cx-collective/123288)

##### Consumer Products Experience
CX Collective demonstrates significant expertise in the Consumer Products industry, particularly in optimizing customer experience (CX) workflows. Clients commend their professionalism and knowledge, citing successful projects that enabled businesses to manage increased customer interactions efficiently, such as handling a 50% rise in ticket volume without expanding teams. Their tailored approach, including training and support, positions them as a strong partner for companies seeking to enhance their CX capabilities.
- 1 review for consumer products industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- UI/UX & Web Design for Natural Beauty Retailer (5.0/5, Dec 5, 2020): The Workforce Pro was hired by a natural beauty retailer to repair bugs and optimize their CX flows. The team's goal was to help the company handle their massive volume of tickets.
 [Read Full Review](https://clutch.co/go-to-review/cx-collective/131214)

##### Retail Experience
The reviews highlight The Workforce Pro and CX Collective's expertise in enhancing customer service within the Retail industry. Clients commend their proactive support, efficient communication, and the successful implementation of customer support systems, such as Zendesk. Both firms demonstrated strong collaboration, exceeding expectations in responsiveness and customer issue resolution, which significantly contributed to client satisfaction and sustainable growth. Their track record suggests they are well-suited for businesses seeking to improve customer experience in the Retail sector.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Service Center for Retail Company (5.0/5, Jun 18, 2019): The Workforce Pro acted as a customer service center. Services included administering surveys, producing a knowledge base, and performing a website integration to allow for a Q&A feature.
 [Read Full Review](https://clutch.co/go-to-review/cx-collective/119445)
- CRM Consulting & SI for Online Auction Platform (5.0/5, Jan 20, 2026): CX Collective helped an online auction platform set up Zendesk and hire a customer service lead. The team created FAQs, built a help center, and wrote playbooks and guides for support agents. [Read Full Review](https://clutch.co/go-to-review/cx-collective/430916)

##### Healthcare Experience
The Workforce Pro has garnered positive feedback from a healthcare client in Pasadena, CA, highlighting their expertise in patient service management. The client's need for improved patient interaction was effectively met, resulting in commendations from patients about service quality. The organization's professionalism and extensive industry knowledge were particularly noted, solidifying their reputation as a reliable partner in enhancing patient care. This strong sentiment indicates that The Workforce Pro is well-suited for healthcare providers seeking to elevate their service delivery.
- 1 review for healthcare industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Medical Call Center Services for Medical Practice Firm (5.0/5, Nov 18, 2020): The Workforce Pro provided medical call center services for a medical practice firm. The team ensured that all customer's questions, concerns, and scheduling needs were attended to. 
 [Read Full Review](https://clutch.co/go-to-review/cx-collective/118349)

#### Completed projects in 2 countries
- Canada (1 projects)
- United States (12 projects)

[View Reviews](https://clutch.co/profile/cx-collective?verified=true#reviews)

---

### [Helpt](https://clutch.co/profile/helpt)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- 10 - 49 employees
- Irvine, CA

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 50% IT Staff Augmentation

#### Company description
Helpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.
[Visit Website](http://gethelpt.com)


#### Easy to work with
Clients consistently express high satisfaction with Helpt's ease of collaboration, highlighting their friendly and well-trained staff. One client noted the seamless implementation process, stating, "The implementation was easy" and appreciated Helpt's proactive approach to communication. The positive sentiment is reinforced by remarks about the attentive service and responsiveness, leading to an A+ experience overall.

#### 1 review mentions Phone Support Services

Phone Support Services Experience
Helpt has received overwhelmingly positive feedback for its Phone Support Services, with 90% of non-emergency calls successfully managed, allowing clients to focus on urgent issues. Clients commend the company's well-trained staff, prompt response times, and effective communication. Reviewers highlight the seamless implementation process and excellent cultural fit, resulting in an A+ experience. Overall, the sentiment is highly favorable, with no reported areas for improvement.
- 1 of 1 Phone Support Services reviews is 5 stars
- 1 new review for Phone Support Services in past 6 months
- Less than $10,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/helpt#review-414958)

#### Experience in 1 industry

Helpt has demonstrated expertise primarily in the POS software industry, successfully managing after-hours support and ensuring effective call screening. Clients praised their responsiveness, friendly staff, and seamless implementation process, highlighting a strong cultural fit and excellent value for cost. Overall sentiment is highly positive, indicating that Helpt is well-suited for organizations seeking reliable customer support solutions, particularly in technology-related sectors.
[Read All Reviews](https://clutch.co/profile/helpt?verified=true#reviews)

##### Other industries Experience
Clients in the Other industries sector commend Helpt for their effective after-hours support solutions tailored to specific operational needs. Their expertise in managing non-emergency calls has significantly improved response times and allowed clients to focus on critical issues. The positive sentiment reflects strong communication, adaptability, and a commitment to delivering high-quality support, marking Helpt as a valuable partner for businesses seeking reliable operational assistance.
- 1 review for other industries industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Nonemergency Call Support for POS Software Firm (5.0/5, Oct 21, 2025): Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. [Read Full Review](https://clutch.co/go-to-review/helpt/414958)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
[Read All Reviews](https://clutch.co/profile/helpt?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [Xync Inc.](https://clutch.co/profile/xync)
#### 4.7 out of 5 star rating (5 reviews)
- 50 - 249 employees
- Marina del Rey, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 70% Sales Outsourcing

#### Company description
Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.
[Visit Website](https://xyncinc.com/)


#### Helpful
Clients have expressed high satisfaction with Xync Inc., highlighting their proactive approach and ownership in client success. One client noted, 'They have taken the time to learn about this complex process and used this info to help shape our social media posts.' The positive sentiment is further reinforced by feedback indicating excellent project management and effective communication, with no suggested areas for improvement, underscoring their helpfulness in achieving project goals.
- SMM & Lead Generation Services for IT Consulting Firm  (5.0/5, Jun 21, 2023): The team was very proactive which was important as we specialize in IT Mergers and Acquisitions which is an unusual service. They have taken the time to learn about this complex process and used this info to help shape our social media posts. I feel like they have as much ownership in our success as we do. [Read Full Review](https://clutch.co/go-to-review/xync/210691)

#### Experience in 3 industries

Xync Inc. has demonstrated strong expertise across various sectors including Financial Services, Software, and Education. Clients commend their effective lead generation, particularly through social media and personalized outreach. The overall sentiment is positive, highlighting strengths in project management, timely delivery, and a collaborative approach. Notably, in Financial Services, they facilitated valuable client introductions, while in Software, they successfully nurtured leads to contracts. Their adaptability makes them a suitable partner for diverse industries.
[Read All Reviews](https://clutch.co/profile/xync?verified=true#reviews)

##### Healthcare Experience
Xync Inc. has received positive feedback for its expertise in healthcare marketing, particularly in mental health awareness and lead generation. Clients commend their thorough project management, effective communication, and strong performance in social media marketing, especially on LinkedIn. Their team, characterized by professionalism and investment in client success, has been noted for delivering creative solutions that rival higher-priced agencies. Overall, Xync Inc. demonstrates a solid fit for businesses in the healthcare sector seeking effective marketing strategies.
- 1 review for healthcare industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services, Lead Gen & SMM for Education Company (5.0/5, Jun 20, 2023): Xync Inc. provides lead generation and social media marketing services for a mental health education company. The team also provides call center services, data verification, and email marketing campaigns.  [Read Full Review](https://clutch.co/go-to-review/xync/210436)

##### Software Experience
Xync Inc. demonstrates strong expertise in the Software industry, particularly in lead generation and client engagement. Client feedback highlights their responsiveness, personalized service, and effective project management, leading to successful contract acquisitions. Their ability to adapt to client needs and deliver results makes them a promising fit for businesses seeking reliable software solutions. However, some clients noted an initial focus on market analysis that slightly delayed lead generation. Overall, their strengths in communication and execution position them as a valuable partner.
- 1 review for software industry
- $10,000 – $49,000 avg. project cost
- Marketing & Lead Generation for Software Company (4.0/5, Jun 21, 2023): Xync Inc. provides ongoing marketing and lead generation services for a software company. They generate at least three qualified leads every week and are responsible for client correspondence and scheduling. [Read Full Review](https://clutch.co/go-to-review/xync/210718)

##### IT Services Experience
Xync Inc. has received positive feedback from clients in the IT Services industry, highlighting their expertise in lead generation and targeted outreach strategies. Clients appreciate their proactive project management, timely deliverables, and commitment to understanding unique business needs. The company is noted for providing good value for cost and maintaining strong communication throughout projects. Overall, Xync Inc. demonstrates a strong capacity to enhance client success through tailored IT solutions, making them a viable option for businesses seeking effective IT services.
- 2 reviews for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Managed IT Services Company (4.5/5, May 25, 2023): Xync Inc. was hired to generate leads for the sales team of a managed IT services company. [Read Full Review](https://clutch.co/go-to-review/xync/204283)
- SMM & Lead Generation Services for IT Consulting Firm  (5.0/5, Jun 21, 2023): Xync Inc. provides SMM services to help an IT consulting firm shape their social media posts. The vendor also offers lead generation support, contacting the provided target firms via LinkedIn, email, and phone. [Read Full Review](https://clutch.co/go-to-review/xync/210691)

##### Financial services Experience
Xync Inc. has demonstrated significant expertise in the financial services sector, particularly in asset management. Clients highlight their effectiveness in enhancing marketing and sales efforts, leading to consistent scheduling of meetings with investment professionals. The company is praised for its organized and timely project management, with positive feedback on service delivery. Overall, Xync Inc. is seen as a valuable partner for financial services firms looking to improve visibility and engagement within the industry.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Email Marketing, SMM & Cold Calling for Asset Mgmt Firm (5.0/5, Jun 5, 2023): An asset management firm has hired Xync Inc. for email marketing and SMM services. The team expands the client's sales activities through email and social media efforts, followed by cold calls to set meetings [Read Full Review](https://clutch.co/go-to-review/xync/206620)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend Xync Inc. for their excellent value for money, with specific feedback highlighting that their pricing fits within budget constraints while delivering high-quality services. One client noted, 'Good value for cost,' while another emphasized that Xync's creative work was comparable to that of higher-priced agencies. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness alongside the proactive and attentive service provided.
[Read All Reviews](https://clutch.co/profile/xync?verified=true#reviews)
- $10,000 to $49,000 (3 reviews)

#### Completed projects in 5 cities
- Orlando, Florida (1 projects)
- Houston, Texas (1 projects)
- Philadelphia, Pennsylvania (1 projects)
- Pittsburgh, Pennsylvania (1 projects)
- Lexington, New York (1 projects)

[View Reviews](https://clutch.co/profile/xync?verified=true#reviews)

---

### [Numa](https://clutch.co/profile/numa)
#### 5 out of 5 star rating (5 reviews)
- 10 - 49 employees
- Oakland, CA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Call Center Services
- 40% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Numa, a communications solutions provider, offers services that enhance customer interaction through features like text messaging from business landlines and automated voicemail responses. Across various reviews, clients commend Numa for exceptional customer service and efficiency, with 100% of reviews highlighting their responsiveness and ease of integration. The solutions effectively address missed communications, leading to improved customer satisfaction and operational efficiency.
[Visit Website](https://www.numa.com)


#### Efficient
Clients have consistently praised Numa for its efficiency in communication. One review highlighted that Numa allows clients to text and call using a single business number, streamlining client interactions. The ability to receive missed calls and visual voicemails on personal devices was noted as a significant advantage. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients appreciating the prompt support and easy collaboration with Numa.
- Text Services for Salon (5.0/5, Mar 5, 2020): So far, we don't have any technical problem with Numa. But, the last time when we reached out about one technical concern, they took action right away. They are efficient and easy to work with. [Read Full Review](https://clutch.co/go-to-review/numa/30028)

#### Experience in 5 industries

Numa has demonstrated expertise across various industries, including beauty, retail, real estate, hospitality, and the arts. Clients commend Numa for enhancing customer communication, improving service efficiency, and providing seamless integration of their solutions. Overall sentiment is positive, with notable strengths in responsiveness, customer service, and innovative technology. Numa is particularly well-suited for businesses seeking to improve customer engagement and manage high call volumes effectively.
[Read All Reviews](https://clutch.co/profile/numa?verified=true#reviews)

##### Real estate Experience
Numa has demonstrated significant expertise in the real estate sector, specifically in enhancing communications for property management. Clients commend their seamless integration of call handling solutions, which has improved responsiveness to leasing inquiries and urgent resident issues. The high level of customer service and customization to brand needs has left a positive impact, highlighting Numa's commitment to client satisfaction. Overall, their solutions are well-regarded, though minor transcription issues have been noted. They are seen as a reliable partner for real estate professionals.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Receptionist Service for Property Management (5.0/5, Feb 25, 2020): Numa has provided call-answering services for a student housing building. Their team set up a sophisticated text-notification system to enable the client to respond to after-hours calls in a timely manner.
 [Read Full Review](https://clutch.co/go-to-review/numa/147288)

##### Hospitality & leisure Experience
Numa has received positive feedback from the hospitality sector, notably from Waterman's Surfside Grille, where their automated messaging service significantly enhanced customer engagement. The restaurant reported smoother communication, allowing guests to receive prompt answers to common inquiries via text, thereby alleviating pressure on staff during peak hours. Clients commend Numa for its user-friendly system and exceptional support, indicating a strong fit for businesses seeking to improve customer service efficiency and responsiveness in the hospitality industry.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Phone Messaging Service for Surfside Grille (5.0/5, Feb 24, 2020): Numa set up a phone-based messaging service that automatically answers common customer questions. It allows stakeholders to send text messages to restaurant guests from their landline number.
 [Read Full Review](https://clutch.co/go-to-review/numa/146092)

##### Arts, entertainment & music Experience
Numa has received positive feedback from clients in the Arts, entertainment & music industry, highlighting its ability to facilitate seamless communication for small business owners. Clients appreciate the exceptional customer service and the ability to operate their businesses around the clock without physical presence. Numa's services have proven invaluable in enhancing operational efficiency and maintaining client engagement during challenging times. This expertise positions Numa as a reliable partner for businesses seeking support in the Arts, entertainment & music sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Voice Services for Salon (5.0/5, Mar 19, 2020): Numa handles the voice services for a salon. Their team answers and directs phone calls for salon hours and location information, appointment setting, and more.
 [Read Full Review](https://clutch.co/go-to-review/numa/39476)

##### Beauty & Cosmetics Experience
Numa has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting its efficiency and ease of use. Clients appreciate the enhanced communication capabilities, such as texting and missed call management, which have led to increased appointment bookings. Numa's prompt technical support and seamless integration into client workflows further solidify its reputation. Overall, Numa appears to be a strong partner for beauty salons seeking to improve client engagement and satisfaction.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Text Services for Salon (5.0/5, Mar 5, 2020): A beauty salon hired Numa to help with texting and call forwarding. Clients can now book appointments and ask questions by texting the same phone number as the salon's landline any hour of the day.
 [Read Full Review](https://clutch.co/go-to-review/numa/30028)

##### Retail Experience
Numa has received positive feedback from retail clients, notably in enhancing customer service through its advanced messaging management system. The owner of Potomac River Running praised Numa for their thorough understanding of client needs and the seamless implementation of their technology, which effectively addressed missed calls. Clients commend Numa's responsive support and continuous improvements, reflecting significant positive impact on customer engagement and satisfaction in the retail sector.
- 1 review for retail industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Management Service for Athletic Shoe Retailer (5.0/5, Mar 1, 2020): Numa customized and rolled out their proprietary call response solution to an athletic shoe retailer. The solution used AI technology to address missed calls and manage messages.
 [Read Full Review](https://clutch.co/go-to-review/numa/26985)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently express satisfaction with Numa's cost-effectiveness and value for money, noting that the service significantly enhances communication without the need for additional staffing. For instance, a manager from a student housing facility mentioned spending approximately $150 monthly for seamless call handling, which proved invaluable during after-hours emergencies. Moreover, a restaurant manager highlighted the service's ability to respond to customer inquiries efficiently, thus reducing labor costs. Overall, clients appreciate the combination of affordability and high-quality service.
[Read All Reviews](https://clutch.co/profile/numa?verified=true#reviews)
- Less than $10,000 (5 reviews)

#### Completed projects in 5 cities
- Washington, District of Columbia (1 projects)
- Kansas City, Missouri (1 projects)
- Pasadena, California (1 projects)
- Portland, Oregon (1 projects)
- Virginia Beach, Virginia (1 projects)

[View Reviews](https://clutch.co/profile/numa?verified=true#reviews)

---

### [SuccessLink Outsourcing](https://clutch.co/profile/successlink-outsourcing)
#### 5 out of 5 star rating (1 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- San Jose, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 15% Social Media Marketing
- 10% Web Development

#### Company description
SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
[Visit Website](https://sl-outsourcing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Efficient
The feedback regarding SuccessLink Outsourcing highlights their exceptional efficiency. One client noted, 'She's one of the most efficient employees I have ever had,' praising her organizational skills and timely delivery. Additionally, the client's ability to quickly understand needs and identify suitable candidates further reflects the company's effective approach. Overall, the sentiment is overwhelmingly positive, with no suggested areas for improvement.

#### Experience in 1 industry

SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
[Read All Reviews](https://clutch.co/profile/successlink-outsourcing?verified=true#reviews)

##### Real estate Experience
SuccessLink Outsourcing has received positive feedback from clients in the real estate industry, highlighting their expertise in property management and financial organization. A client praised their efficiency, organization, and tech-savviness, noting that their knowledge of U.S. accounting standards was exceptional. The company's ability to swiftly understand client needs and deliver tailored solutions is particularly commendable. Overall, SuccessLink Outsourcing is positioned as a reliable partner for real estate businesses seeking effective management support.
- 1 review for real estate industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Staff Augmentation Services for Property Mgmt Company (5.0/5, Jul 26, 2025): SuccessLink Outsourcing provides staff augmentation services for a property management company. They've hired an accounting expert to help with bill payments, running financials, and leasing properties. [Read Full Review](https://clutch.co/go-to-review/successlink-outsourcing/393249)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.
[Read All Reviews](https://clutch.co/profile/successlink-outsourcing?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---

### [TaskUs](https://clutch.co/profile/taskus)
- $50,000+ minimum project size
- < $25 average hourly rate
- 10,000+ employees
- Santa Monica, CA

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Development
- 20% Back Office Outsourcing
- 30% Call Center Services
- 5% Compliance Consulting
- 10% Content Moderation Services
- 20% Customer Service Outsourcing
- 5% Data Annotation Services
- 5% Generative AI

#### Company description
TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.taskus.com/)


---

### [89Bots.com](https://clutch.co/profile/89botscom)
#### 5 out of 5 star rating (2 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Manhattan Beach, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% AI Development
- 10% Back Office Outsourcing
- 10% Call Center Services
- 20% Conversion Optimization
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
- 20% Web Development

#### Company description
89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
[Visit Website](https://89bots.com/)


#### Easy to work with
Clients consistently express that 89Bots.com is easy to work with, highlighting their effective communication and quick response times. One client noted the ease of direct communication via Slack, which facilitated discussions throughout the project. Another emphasized the team's transparency and timely project management, stating they were fully satisfied with the collaboration. Overall, the sentiment reflects a strong appreciation for 89Bots.com’s collaborative approach and commitment to customer support.

#### Experience in 1 industry

89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
[Read All Reviews](https://clutch.co/profile/89botscom?verified=true#reviews)

##### Software Experience
89Bots.com demonstrates strong expertise in software development, particularly in chatbot solutions for customer support. Clients appreciate their modern approach, quick turnaround times, and effective project management style. Notable strengths include transparent communication and the ability to deliver tailored solutions efficiently. Overall, feedback indicates a high level of satisfaction, positioning 89Bots as a reliable partner for businesses seeking innovative software solutions in the industry.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support Chatbot for Software Consulting Company (5.0/5, Nov 4, 2020): 89Bots.com developed a customer support chatbot for a software consulting company. The project includes the automation of customer support and preparing the model of the future system.
 [Read Full Review](https://clutch.co/go-to-review/89botscom/106427)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
[Read All Reviews](https://clutch.co/profile/89botscom?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

---

### [Answer California](https://clutch.co/profile/answer-california)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- El Cajon, CA

#### Services Provided - Allocation of Expertise by Percentage
- 75% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
Answer California is a business process outsourcing company specializing in automatic answer services. According to client feedback, their service quality is commendable, with 100% of reviewers highlighting their efficiency in managing calls, leading to significant cost savings. All reviewers expressed satisfaction, mentioning there is no area for improvement.
[Visit Website](http://answercalifornia.com)


#### Experience in 1 industry

Answer California demonstrates strong expertise in the Information Technology sector, particularly in Business Process Outsourcing services. Clients appreciate their quick response times and cost-effective solutions, noting an average savings of $300 monthly. The provider's strengths lie in efficient call handling and reliable service, making them a suitable choice for companies seeking to enhance customer service without compromising on quality. Their track record suggests a solid fit for businesses in need of outsourcing support.
[Read All Reviews](https://clutch.co/profile/answer-california?verified=true#reviews)

##### Information technology Experience
Answer California demonstrates strong expertise in Business Process Outsourcing, particularly in handling inbound call services efficiently. Clients appreciate their quick response times and cost-effectiveness, noting significant monthly savings. The provider's strengths lie in delivering reliable automatic answering services that enhance customer support. Overall, the positive sentiment indicates that Answer California is a valuable partner for businesses seeking to improve their customer service operations within the Information technology industry.
- 1 review for information technology industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Automatic Answering Services for IT Company (5.0/5, Dec 20, 2017):  [Read Full Review](https://clutch.co/go-to-review/answer-california/36631)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have reported that Answer California offers competitive pricing, providing significant value for money. One client noted a monthly savings of $300, attributing this to the cost-effective calling services rendered. Overall sentiment indicates satisfaction with the company’s responsiveness and service quality, with no suggested areas for improvement. This reinforces the notion that the firm delivers both efficient service and favorable pricing.
[Read All Reviews](https://clutch.co/profile/answer-california?verified=true#reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [31West Global Services](https://clutch.co/profile/31west-global-services)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- San Francisco, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 20% Cloud Consulting & SI
- 70% Customer Service Outsourcing

#### Company description
Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
[Visit Website](https://www.31west.net/)


---

### [Kareo](https://clutch.co/profile/kareo)
#### 4 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Irvine, CA

#### Services Provided - Allocation of Expertise by Percentage
- 75% Back Office Outsourcing
- 15% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.
[Visit Website](http://www.kareo.com/)


#### High-quality work
Clients consistently praise Kareo for delivering high-quality work, with one reviewer noting, 'Their service is very good,' and expressing satisfaction with the time savings of 23 hours per month. Additionally, the prompt responsiveness of their team is highlighted as a key strength. Overall, the sentiment reflects a strong appreciation for the quality and efficiency of Kareo's services, indicating a solid fit for potential projects.

#### Experience in 1 industry

Kareo has demonstrated expertise in the Transportation industry, providing essential back office services such as 401k management. Clients appreciate their responsiveness and the significant time savings of approximately 23 hours per month. Overall sentiment is positive, highlighting their reliability and effective service delivery. Potential clients in the Transportation sector seeking efficient back office solutions may find Kareo to be a suitable partner.
[Read All Reviews](https://clutch.co/profile/kareo?verified=true#reviews)

##### Transportation Experience
Kareo demonstrates strong expertise in providing back-office services tailored for the Transportation industry, notably in managing employee benefits such as 401ks. Clients highlight their responsiveness and the efficiency gains, noting a time savings of 23 hours monthly. Overall sentiment is positive, with clients expressing satisfaction and appreciation for their services. However, there is room for improvement in the company's perspective. This combination of strengths indicates that Kareo could be a beneficial partner for businesses in the Transportation sector.
- 1 review for transportation industry
- $10,000 – $49,000 avg. project cost
- Medical Billing for Transportation Company (4.0/5, Dec 25, 2017):  [Read Full Review](https://clutch.co/go-to-review/kareo/37435)

#### 4.0 out of 5.0 rating for cost

What Clients Have Said
Clients have reported that Kareo offers good value for money, particularly noting effective package deals that save time and resources. One client highlighted a monthly savings of 23 hours, indicating efficient service delivery. Overall sentiment reflects satisfaction with the quality of work and responsiveness, suggesting that clients perceive the pricing structure as beneficial in relation to the services rendered.
[Read All Reviews](https://clutch.co/profile/kareo?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

---

### [NETbilling](https://clutch.co/profile/netbilling)
#### 5 out of 5 star rating (1 reviews)
- 50 - 249 employees
- Santa Clarita, CA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
NETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.
[Visit Website](https://www.netbilling.com/)


---

### [Connempathy](https://clutch.co/profile/connempathy)
- 250 - 999 employees
- Chula Vista, CA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Connempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is midsize.
[Visit Website](https://connempathy.com/)


---

### [TeleDirect Call Centers](https://clutch.co/profile/teledirect-call-centers)
- 250 - 999 employees
- Sacramento, CA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.teledirect.com/)


---

### [OBPO](https://clutch.co/profile/obpo)
- 1,000 - 9,999 employees
- Walnut, CA

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 50% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
[Visit Website](https://obpo.co)


#### 50% of employees work in Walnut office
Walnut, CA
340 South Lemon Avenue
751 - 1000 employees
+1 844 560 8092
[See All Locations (2)](https://clutch.co/profile/obpo#location)

---

### [transcosmos](https://clutch.co/profile/transcosmos)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10,000+ employees
- Gardena, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 25% Call Center Services
- 50% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
[Visit Website](http://www.transcosmosomniconnect.com/)


---

### [Level 9 Virtual](https://clutch.co/profile/level-9-virtual)
#### 1 out of 5 star rating (1 reviews)
- 50 - 249 employees
- Roseville, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 20% Graphic Design
- 20% Social Media Marketing
- 20% Web Development

#### Company description
LEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
[Visit Website](https://www.level9virtual.com/)


#### Experience in 1 industry

Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.
[Read All Reviews](https://clutch.co/profile/level-9-virtual?verified=true#reviews)

##### Consulting Experience
Level 9 Virtual has received mixed feedback from consulting clients, highlighting expertise in virtual assistance and marketing automation. While some clients noted successful project outcomes, concerns about communication and task management were prevalent. A CEO from a consulting company specifically mentioned issues with poor communication and the need for micromanagement. Overall, potential clients should consider these factors when evaluating Level 9 Virtual's fit for their consulting needs.
- 1 review for consulting industry
- Less than $10,000 avg. project cost
- Virtual Assistance & Marketing for Consulting Company (1.0/5, Nov 1, 2023): LEVEL 9 Virtual provides virtual assistance services for a consulting company. The team was responsible for helping the client manage their marketing automation and client support. [Read Full Review](https://clutch.co/go-to-review/level-9-virtual/246228)

#### 1.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.
[Read All Reviews](https://clutch.co/profile/level-9-virtual?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [Agently.ai](https://clutch.co/profile/agentlyai)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
In Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
[Visit Website](https://agently.ai)


---

### [Scale Support](https://clutch.co/profile/scale-support)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 30% Call Center Services
- 40% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
[Visit Website](https://scalesupport.co/)


---

### [Forme Solar Electric](https://clutch.co/profile/forme-solar-electric)
- 10 - 49 employees
- La Habra, CA

#### Services Provided - Allocation of Expertise by Percentage
- 100% Customer Service Outsourcing

#### Company description
Forme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
[Visit Website](https://formesolar.com/)


---

### [Virtual Latinos](https://clutch.co/profile/virtual-latinos)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- San Diego, CA

#### Services Provided - Allocation of Expertise by Percentage
- 2% Accounting
- 20% Back Office Outsourcing
- 2% Branding
- 2% Content Marketing
- 30% Customer Service Outsourcing
- 2% Email Marketing
- 3% Graphic Design
- 30% Sales Outsourcing
- 3% Social Media Marketing
- 2% Translation
- 2% Video Marketing
- 2% Web Design

#### Company description
Virtual Latinos is a Customer Service Outsourcing company. Based in San Diego, California, the agency was founded in 2018. Their services include Customer Service Outsourcing and Sales Outsourcing.
[Visit Website](http://www.virtuallatinos.com)


---

### [Tel-Us Call Center](https://clutch.co/profile/tel-us-call-center)
- 10 - 49 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 52% Call Center Services
- 48% Customer Service Outsourcing

#### Company description
Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.tel-us.com/)


---

### [Rush Order](https://clutch.co/profile/rush-order)
- 50 - 249 employees
- Gilroy, CA

#### Services Provided - Allocation of Expertise by Percentage
- 5% Back Office Outsourcing
- 20% Call Center Services
- 25% Customer Service Outsourcing
- 25% Fulfillment
- 25% Warehousing & Distribution

#### Company description
Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
[Visit Website](https://www.rushorder.com)


---

### [DoStar Moving](https://clutch.co/profile/dostar-moving)
- $1,000+ minimum project size
- $50 - $99 average hourly rate
- 250 - 999 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Corporate Relocation
- 25% Customer Service Outsourcing
- 25% Trucking

#### Company description
DoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize.
[Visit Website](https://dostarmoving.com)


---

### [Hands Working Virtually BPO](https://clutch.co/profile/hands-working-virtually-bpo)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Palm Desert, CA

#### Services Provided - Allocation of Expertise by Percentage
- 14% Call Center Services
- 61% Customer Service Outsourcing
- 5% Finance & Accounting Outsourcing (FAO)
- 5% Graphic Design
- 5% HR Consulting
- 3% Logo
- 1% Packaging Design
- 1% Print Design
- 5% Web Design

#### Company description
Hands Working Virtually BPO is a Customer Service Outsourcing company. Their midsize team is in Palm Desert, California. Their services include Customer Service Outsourcing and Call Center Services.
[Visit Website](https://handsworkingvirtually.com/)


---

### [Sound Telecom](https://clutch.co/profile/sound-telecom)
#### 4.2 out of 5 star rating (19 reviews)
- 10 - 49 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
[Visit Website](http://www.sound-tele.com/)


#### Professional
Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.
- Answering Services for Education Service (5.0/5, Aug 12, 2017): The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength. [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836)

#### Experience in 11 industries

Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions.
[Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews)

##### Other industries Experience
Sound Telecom has received positive feedback from clients in the Other industries sector, highlighting their professionalism and efficient call handling services. Clients appreciate the provider's ability to enhance customer service while allowing businesses to focus on core activities. The impact of their services has been noted in improved client interactions and operational efficiency. Overall, Sound Telecom is viewed as a reliable partner for businesses seeking to enhance their customer engagement capabilities.
- 5 reviews for other industries industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Better Customer Service for Businesses (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117241)
- Reliable Answering Service with No Downtime (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117604)
- Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846)
- Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247)
- Answering Services for Education Service (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836)

##### Arts, entertainment & music Experience
Sound Telecom has demonstrated expertise in the Arts, entertainment & music industry through their adept communication solutions, enhancing client engagement and audience reach. Clients appreciate their responsive service and tailored strategies, which have led to significant improvements in customer satisfaction and operational efficiency. Overall, client feedback indicates that Sound Telecom is a reliable partner for businesses seeking effective communication support in the dynamic landscape of the Arts, entertainment & music sector.
- 1 review for arts, entertainment & music industry
- Less than $10,000 avg. project cost
- Sound Telecom Allows More Flexibility Managing Calls (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117907)

##### Media Experience
Sound Telecom has received positive feedback from clients in the Media industry, highlighting their expertise in managing communication solutions effectively. Clients appreciate their responsiveness and ability to tailor services to specific needs, resulting in improved operational efficiency. The company's strengths lie in their innovative approaches and strong customer support, making them a valuable partner for businesses looking to enhance their media communication strategies.
- 1 review for media industry
- Less than $10,000 avg. project cost
- Great Tool to Increase Efficiency (4.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117838)

##### Hospitality & leisure Experience
Sound Telecom has demonstrated strong expertise in the Hospitality & leisure industry, with clients praising their effective communication solutions that enhance customer engagement. Notable strengths include their responsiveness and ability to tailor services to specific project needs. Overall sentiment is positive, indicating that Sound Telecom's services have a significant impact on operational efficiency and guest satisfaction, making them a valuable partner for businesses seeking to improve their hospitality offerings.
- 1 review for hospitality & leisure industry
- Less than $10,000 avg. project cost
- Answering Service for Hospitality Company (3.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117448)

##### Telecommunications Experience
Sound Telecom has received positive feedback for its expertise in the Telecommunications industry, with clients highlighting their effective solutions and responsive customer service. Many reviews emphasize their ability to tailor services to specific client needs, enhancing operational efficiency. Overall, the sentiment reflects a strong confidence in Sound Telecom's capabilities, making them a favorable choice for businesses seeking reliable telecommunications support.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sound Telecom Integrates Well With Our System (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117147)

##### Financial services Experience
Sound Telecom has demonstrated expertise in delivering tailored solutions for the Financial services industry, garnering positive client feedback for their responsiveness and commitment to quality. Clients appreciate their understanding of industry-specific challenges and their ability to provide effective communication strategies. Overall sentiment reflects a strong capability to enhance operational efficiency and customer engagement, making them a promising partner for businesses seeking to improve their service offerings in the Financial services sector.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Sound Telecom Provides Better Customer Service (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117109)

##### Manufacturing Experience
Sound Telecom has garnered positive feedback within the Manufacturing industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsiveness and ability to enhance operational efficiency through innovative technology. The overall sentiment reflects a strong impact on manufacturing processes, indicating that Sound Telecom is a reliable partner for businesses seeking to optimize their communication strategies and improve productivity.
- 2 reviews for manufacturing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Decent Performance and Convenient Answering Service (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116821)
- Sound Telecom Helpful Keeping Everyone Informed (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117016)

##### Business services Experience
Sound Telecom demonstrates expertise in Business Process Outsourcing, particularly in providing reliable inbound call services. Clients appreciate their responsive communication and the ability to alleviate staffing burdens, especially during off-hours. While service quality is generally viewed positively, there are suggestions for enhancing customer service overall. The company’s impactful solutions lead to operational efficiency, making them a suitable choice for businesses in need of outsourced support.
- 4 reviews for business services industry
- Less than $10,000 avg. project cost
- Inbound Support for Business Services Company (4.5/5, Dec 24, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/37104)
- Reasonably Priced Answering Service (4.5/5, Jun 20, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116621)
- Great for High Volume Calls and International Markets (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117308)
- Answering Services for Business Service (2.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/146657)

##### IT Services Experience
Sound Telecom has received positive feedback within the IT Services industry for their professionalism and ability to enhance customer service through efficient call handling. Clients appreciate the timely responses and the impact of their services on operational efficiency, noting that partnering with Sound Telecom allows them to focus on core business activities. Overall, the sentiment is favorable, with clients recommending their services, despite suggestions for cost improvements.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Answering Services for Education Service (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836)

##### Information technology Experience
Sound Telecom has garnered positive feedback in the Information Technology industry, showcasing their expertise in providing reliable communication solutions. Clients commend their responsiveness, technical proficiency, and ability to deliver tailored services that enhance operational efficiency. The overall sentiment reflects satisfaction with their impact on project success, making Sound Telecom a suitable partner for businesses seeking to improve their IT communication strategies.
- 2 reviews for information technology industry
- Less than $10,000 avg. project cost
- Customized Services and Representatives (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116762)
- Straightforward and Uncomplicated Answering Service (3.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116815)

##### Healthcare Experience
Sound Telecom has received positive feedback from clients in the Healthcare industry, highlighting their expertise in delivering reliable communication solutions tailored to healthcare needs. Clients appreciate their responsiveness and ability to integrate seamlessly into existing systems, resulting in improved patient engagement and operational efficiency. Overall sentiment indicates that Sound Telecom is a strong contender for businesses seeking effective communication support in the Healthcare sector.
- 1 review for healthcare industry
- Less than $10,000 avg. project cost
- Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846)

##### Real estate Experience
Sound Telecom has received positive feedback from clients in the real estate industry, highlighting their expertise in providing tailored communication solutions. Clients commend their responsiveness and ability to enhance client engagement. The company’s strengths lie in delivering reliable and efficient services that streamline processes and improve customer interaction. Overall, the sentiment indicates that Sound Telecom is well-equipped to meet the unique needs of real estate businesses, making them a strong candidate for potential partnerships.
- 1 review for real estate industry
- Less than $10,000 avg. project cost
- Sound Telecom is Great for After Hours (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118213)

##### Consumer Products Experience
Sound Telecom has received positive feedback within the Consumer Products industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsive support and ability to effectively manage customer interactions, which enhances overall consumer satisfaction. The company’s strengths lie in their innovative technology and personalized service, making them a strong candidate for businesses seeking to improve customer engagement and streamline operations in the Consumer Products sector.
- 1 review for consumer products industry
- Less than $10,000 avg. project cost
- Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247)

#### 0.6 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.
[Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews)
- Less than $10,000 (12 reviews)
- $10,000 to $49,000 (6 reviews)

#### Completed projects in 19 cities
- Cabot, Arkansas (1 projects)
- Orlando, Florida (1 projects)
- Vero Beach, Florida (1 projects)
- Thomasville, Georgia (1 projects)
- Chesterfield, Missouri (1 projects)
- Irving, Texas (1 projects)
- Plano, Texas (1 projects)
- Waxahachie, Texas (1 projects)
- Indianapolis, Indiana (1 projects)
- Newark, New Jersey (1 projects)
- Paterson, New Jersey (1 projects)
- Brooklyn, New York (1 projects)
- Lebanon, Ohio (1 projects)
- Sacramento, California (1 projects)
- Sparks, Nevada (1 projects)
- Phoenix, Arizona (1 projects)
- Manassas, Virginia (1 projects)
- Virginia Beach, Virginia (1 projects)
- Ozark, Alabama (1 projects)

[View Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews)

---

### [Answering365](https://clutch.co/profile/answering365)
- 10 - 49 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 75% Call Center Services
- 15% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.answering365.com)


---

### [Bristol Healthcare Services](https://clutch.co/profile/bristol-healthcare-services)
- 250 - 999 employees
- Cerritos, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)
- 20% Insurance Services & Brokers
- 20% Other IT Consulting and SI

#### Company description
Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
[Visit Website](https://www.bristolhcs.com/)


---

### [Phone Net](https://clutch.co/profile/phone-net)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- San Diego, CA

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 15% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Phone answering service Phone Net is located in San Diego, California. They focus on Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.phonenetinc.com/)


---

### [Agent360](https://clutch.co/profile/agent360)
- $1,000+ minimum project size
- $50 - $99 average hourly rate
- 2 - 9 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Agent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
[Visit Website](https://getagent360.com/)


---

### [Nice2Chat](https://clutch.co/profile/nice2chat)
- $10,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- San Diego, CA

#### Services Provided - Allocation of Expertise by Percentage
- 100% Customer Service Outsourcing

#### Company description
Nice2Chat is a Customer Service Outsourcing company. The San Diego, California-based firm was established in 2015. Their services include Customer Service Outsourcing.
[Visit Website](https://www.nice2chat.com)


---

### [Doctor Billing Experts](https://clutch.co/profile/doctor-billing-experts)
- $1,000+ minimum project size
- 10 - 49 employees
- Modesto, CA

#### Services Provided - Allocation of Expertise by Percentage
- 33% Back Office Outsourcing
- 33% Call Center Services
- 34% Customer Service Outsourcing

#### Company description
Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center Services.
[Visit Website](https://www.doctorcredentialings.com)


---

### [HighPower](https://clutch.co/profile/highpower)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 40% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
HighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
[Visit Website](https://highpowercallcenter.com/)


---

### [Lawn Doctor USA](https://clutch.co/profile/lawn-doctor-usa)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Temecula, CA

#### Services Provided - Allocation of Expertise by Percentage
- 100% Customer Service Outsourcing

#### Company description
Established in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
[Visit Website](https://www.lawndoctorusa.com/)


---

### [Calltastic](https://clutch.co/profile/calltastic)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Santa Monica, CA

#### Services Provided - Allocation of Expertise by Percentage
- 5% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 5% Ecommerce Marketing
- 10% IT Strategy Consulting
- 20% Business Consulting
- 20% Sales Outsourcing

#### Company description
Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
[Visit Website](https://calltastic.ventures/)


---

### [RCM Centric](https://clutch.co/profile/rcm-centric)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- San Jose, CA

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% IT Managed Services

#### Company description
RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
[Visit Website](https://rcmcentric.com/)


---

### [Convoso](https://clutch.co/profile/convoso)
- 10 - 49 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 36% Call Center Services
- 10% Content Marketing
- 12% Customer Service Outsourcing
- 10% Email Marketing
- 10% Marketing Strategy
- 10% Mobile & App Marketing
- 12% Sales Outsourcing

#### Company description
Call center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
[Visit Website](https://www.convoso.com)


---

### [InteliKinect](https://clutch.co/profile/intelikinect)
- 2 - 9 employees
- San Diego, CA

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 35% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
InteliKinect is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the company is based in San Diego, California.
[Visit Website](https://www.intelikinect.com/)


---

### [Excel Telemessaging](https://clutch.co/profile/excel-telemessaging)
- 10 - 49 employees
- Irvine, CA

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 15% Customer Service Outsourcing
- 5% Business Consulting

#### Company description
Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.exceltelemessaging.com)


---

### [Call Vidia](https://clutch.co/profile/call-vidia)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Bakersfield, CA

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 20% Call Center Services
- 35% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Founded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
[Visit Website](https://www.callvidia.com)


---

### [ConnectPeak](https://clutch.co/profile/connectpeak)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Consulting
- 20% Call Center Services
- 20% Corporate Training & Coaching
- 10% Customer Service Outsourcing
- 20% Sales Outsourcing
- 20% Direct Marketing

#### Company description
Direct Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
[Visit Website](https://connectpeak.com/)


---

### [Rust Omni](https://clutch.co/profile/rust-omni)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 25% Customer Service Outsourcing
- 25% Web Design

#### Company description
Back Office Outsourcing company Rust Omni was launched in 1970. Located in Los Angeles, California, the team focuses on Back Office Outsourcing and Web Design.
[Visit Website](http://omnimgt.com/main/pages/home.aspx)


---

### [RPM BPO](https://clutch.co/profile/rpm-bpo)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- San Jose, CA

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
RPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
[Visit Website](https://www.rpmbpo.com/)


---

### [AWESOME OS](https://clutch.co/profile/awesome-os)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% HR Outsourcing

#### Company description
Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
[Visit Website](http://www.awesomeos.com/)


---


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