Top Chat Support Services in Washington DC
12 Companies
3 Leaders 9 Contenders
List of the Top Washington DC Chat Support Companies
Sponsored
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Content Marketing +125% Digital StrategyFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSalaria Sales Solutions offers B2B lead generation services, including market research, strategy development, campaign execution, lead qualification, and appointment setting. Reviews highlight their strong communication, attention to detail, and mastery of complex prospecting strategies. Clients commend their effective outreach, valuable partnerships, and impressive conversion rates, with some noting their continuously improving capabilities in services like cold calling.
Exceptional resultsCommunicative5.0 out of 5.0 rating for costReviewed 1 time in the past 6 months -
$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
20% Customer Service Outsourcing25% Content Moderation Services20% Application Management & Support +315% Data Annotation Services10% Application Testing10% TranslationFocus Areas
50% Chat Support Services35% Email Support Services15% Phone Support ServicesContio.tech offers Customer Support Outsourcing, including multilingual customer service and content moderation, with a focus on regulatory compliance. Reviews highlight Contio.tech's commitment to quality, adaptability, and exceptional project management, noting significant improvements in customer satisfaction and compliance rates. The company is praised for its cost-effective solutions and ability to integrate seamlessly with clients' existing systems.
CommunicativeTimelyUnique expertiseFlexible -
$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Customer Service Outsourcing35% AI Consulting35% AI Development +210% Call Center Services10% TranscriptionFocus Areas
35% Chat Support Services30% Phone Support Services25% Order Processing & Taking +110% Email Support ServicesGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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$1,000+< $25 / hr10 - 49Springfield, VA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Content Moderation Services +220% Search Engine Optimization20% Social Media MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesIn Springfield, Virginia and Dhaka, Bangladesh, Lowkia is a social media marketing company. Established in 2022, the team specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49McLean, VA
Services provided
10% Customer Service Outsourcing30% Business Consulting30% Cybersecurity +220% IT Managed Services10% Back Office OutsourcingFocus Areas
50% Chat Support Services50% Email Support ServicesVIATEQ Corporation is a Cybersecurity company. Their small team of employees is headquartered in McLean, Virginia. Their team specializes in Cybersecurity and Business Consulting.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +310% Advertising10% Business Consulting10% Marketing StrategyFocus Areas
35% Chat Support Services35% Email Support Services30% Phone Support ServicesCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Reston, VA
Services provided
30% Customer Service Outsourcing50% Business Consulting20% Marketing StrategyFocus Areas
20% Chat Support Services40% Email Support Services40% Phone Support ServicesHms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
20% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +310% Business Consulting10% Call Center Services10% Financial ConsultingFocus Areas
29% Chat Support Services36% Order Processing & Taking35% Phone Support ServicesRemSource offers phone support, email follow-up, and light project management services. Reviews on Clutch.co highlight the company's ability to enhance customer interactions and operational efficiency. Clients commend RemSource for their professional and consistent service, emphasizing their dedication to client satisfaction and continuous improvement, although some note the need for more consistency across operators.
5.0 out of 5.0 rating for costGreat teamHonestProfessional -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
25% Customer Service Outsourcing56% Call Center Services19% Back Office OutsourcingFocus Areas
25% Chat Support Services45% Order Processing & Taking30% Phone Support ServicesTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
23% Customer Service Outsourcing34% Call Center Services28% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
56% Chat Support Services44% Email Support ServicesRasani-media is a call center service established in 2010. Their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
10% Customer Service Outsourcing20% Accounting15% Back Office Outsourcing +515% Call Center Services10% Content Moderation Services10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
25% Chat Support Services50% Phone Support Services15% Email Support Services +110% Order Processing & TakingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Customer Service Outsourcing30% HR Outsourcing15% Call Center Services +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Washington DC Chat Support Companies
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Ability to deliver
24.3/40.016.8/20 Reviews1.8/10 Clients & Experience5.7/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$10,000+< $25 / hr50 - 249Gaithersburg, MD
Ability to deliver
23.6/40.017.4/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other -
$1,000+$25 - $49 / hr10 - 49McLean, VA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Customer Service Outsourcing35% Chat Support Services90% Other -
$1,000+< $25 / hr10 - 49Springfield, VA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
UndisclosedUndisclosed10 - 49McLean, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing50% Chat Support Services90% Other -
UndisclosedUndisclosed10 - 49Fairfax, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing35% Chat Support Services80% Other -
$1,000+< $25 / hr10 - 49Reston, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing20% Chat Support Services70% Other -
$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing29% Chat Support Services80% Other -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
23% Customer Service Outsourcing56% Chat Support Services77% Other -
$1,000+< $25 / hr50 - 249Towson, MD
Ability to deliver
5.3/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing25% Chat Support Services85% Other