# Top Chat Support Services in Texas Recommended Chat Support Services companies in Texas include Afrishore BPO, Southwest Recovery Services, Westpark Communications, OnQ Global, Kore BPO, Etech, HiOperator, Working Solutions, The Functionary, Care VMA Health. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Chat Support Services in Texas Ratings Updated: Jul 16, 2026 ### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 50% Call Center Services - 35% Customer Service Outsourcing - 5% Marketing Strategy #### Company description Afrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy. [Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients have consistently praised Afrishore BPO for their professionalism and results-oriented approach. One COO noted their impressive ability to deliver on time while managing communications effectively. The company's strong alignment with client values and culture has also been highlighted, contributing to a positive working relationship. Overall, the sentiment surrounding their professionalism is highly favorable, with no noted areas for improvement. - Sales Outsourcing & Lead Generation for Data Science Company (5.0/5, Mar 6, 2026): We were impressed with Afrishore BPO’s professionalism and results-oriented approach. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440967) #### Reviewed 3 times in the past 6 months In the past six months, Afrishore BPO has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, timely delivery, and effective communication. Notably, one client highlighted a 100% client retention rate due to excellent customer service, while another emphasized their flexibility and alignment of company values. Clients consistently reported measurable improvements in lead generation and operational efficiency, with no significant areas for improvement identified. - 3 of 3 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - Unknown avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/afrishore-bpo?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) ##### Fitness Experience Afrishore BPO has proven to be a valuable partner for fitness startups, exemplified by their work with Pulse Coaching. Clients commend their exceptional customer service, resulting in 100% client retention and successful upselling. The team's alignment with client values and their warm, responsive communication further enhance their appeal in the fitness industry. Overall, they demonstrate strong expertise and commitment, making them a compelling choice for businesses seeking reliable support. - 1 review for fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Fitness Startup (5.0/5, Mar 6, 2026): Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440944) ##### Advertising & marketing Experience Afrishore BPO has received positive feedback in the Advertising & Marketing industry for their professionalism and results-oriented approach. Clients have noted an increase in contact rates and lead conversions due to their effective communication and project management. Their ability to align with client values and fit within budgets makes them a strong candidate for businesses seeking reliable support in digital marketing and sales strategies. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing & Lead Generation for Data Science Company (5.0/5, Mar 6, 2026): Afrishore BPO provided sales outsourcing and lead generation services for a data science company. The team was responsible for contacting and closing leads, managing communications, and providing reports. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440967) #### 1% of employees work in Dallas office Dallas, TX 4615 Briar Oaks Circle 2 - 5 employees +27 101 095 888 [See All Locations (2)](https://clutch.co/profile/afrishore-bpo#location) --- ### [Southwest Recovery Services](https://clutch.co/profile/southwest-recovery-services) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - 10 - 49 employees - Addison, TX #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Southwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve. [Visit Website](https://www.swrecovery.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, Southwest Recovery Services has received positive feedback from clients, highlighting their effective collection strategies and high success rates of 50%. One client noted they recovered between $3,000 and $10,000 from overdue accounts, emphasizing excellent project management and communication. The professionalism of the owner, Steve, was specifically praised, with no significant areas for improvement identified. Overall, sentiment towards Southwest Recovery Services is highly favorable. - 1 of 1 reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/southwest-recovery-services?sort_by=date_desc&verified=true#reviews) #### Experience in 1 industry Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions. [Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews) ##### Business services Experience Southwest Recovery Services demonstrates significant expertise in the business services industry, particularly in collections management for marketing services. Clients appreciate their high success rate of 50% in recovering overdue accounts, translating to substantial financial recoveries. The professionalism of their team, particularly the owner, has garnered positive feedback, indicating strong sales acumen. Overall, the sentiment reflects satisfaction with their effective communication and project management, making them a compelling choice for businesses seeking reliable recovery solutions. - 1 review for business services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Marketing Firm (5.0/5, Jan 27, 2026): Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. [Read Full Review](https://clutch.co/go-to-review/southwest-recovery-services/432081) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value. [Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Westpark Communications](https://clutch.co/profile/westpark-communications) #### 4.8 out of 5 star rating (4 reviews) - 50 - 249 employees - Spring, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Westpark Communications is a professional call answering and customer service center based in Houston, offering services such as warranty support, tech support, and data entry. With 75% of reviews highlighting effective communication and attentive service, the company is noted for its family-like treatment of clients and ability to enhance revenue. While they excel in communication and reliability, some reviewers mentioned the need for improved agent training due to turnover. [Visit Website](https://www.westparkcom.net) #### Efficient Westpark Communications has received positive feedback regarding their efficiency in providing back office services. Clients noted that the company allows them to handle more work conveniently, saving approximately $500 monthly. One client highlighted that their services effectively freed up core staff, thus enhancing revenue and sales. Overall, the sentiment reflects satisfaction with Westpark's ability to deliver quality work quickly while maintaining effective communication. - Online Customer Support for Consumer Products Provider (4.5/5, Aug 18, 2017): The service provider is very effective and they have genuine staff. This effectiveness contributes to improving our revenue, demonstrating their capability to deliver results. [Read Full Review](https://clutch.co/go-to-review/westpark-communications/137039) #### Experience in 3 industries Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes. [Read All Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) ##### Consumer Products Experience Westpark Communications demonstrates strong expertise in the Consumer Products industry, notably improving customer service operations for clients. A client highlighted their effective handling of customer inquiries related to warranties and returns, leading to enhanced customer satisfaction. Their reliable project management and communication were praised, though there is room for improvement in onboarding new agents. Overall, their ability to address client-specific challenges suggests they are a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Air Purification Solution Company (5.0/5, Jul 7, 2020): Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with issues.  [Read Full Review](https://clutch.co/go-to-review/westpark-communications/129809) ##### Real estate Experience Westpark Communications has received positive feedback from clients in the real estate industry, highlighting their expertise in providing 24/7 call answering services. Clients appreciate the company's professional and friendly approach, as well as their attention to detail, which has significantly improved caller experience. The sentiment is overwhelmingly favorable, with clients noting a profound difference in service quality compared to previous providers, making Westpark a strong candidate for real estate businesses seeking reliable communication support. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Support for Real Estate Company (5.0/5, May 4, 2020): Westpark Communications provided call center services. They provided a team to answer calls.  [Read Full Review](https://clutch.co/go-to-review/westpark-communications/76972) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction. [Read All Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Tampa, Florida (1 projects) - Austin, Texas (1 projects) - Burlington, Vermont (1 projects) - San Diego, California (1 projects) [View Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) --- ### [OnQ Global](https://clutch.co/profile/onq-global) #### 5 out of 5 star rating (6 reviews) - 250 - 999 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description OnQ Global is a prominent provider of Customer Service BPO and Call Center Outsourcing solutions. Reviews indicate that approximately 95% of feedback is positive, highlighting their impressive work quality, efficient project management, and exceptional leadership. Clients appreciate their flexibility, with over 80% noting their ability to adapt processes and exceed expectations, particularly in customer support and revenue cycle management. [Visit Website](https://onq.global/) #### Meets deadlines Overall, client feedback indicates that OnQ Global consistently met deadlines and adhered to budget constraints throughout their engagement. One client noted, "The team met deadlines and stayed on budget throughout the partnership," highlighting their reliability in project management. Additionally, the structured communication via email and Microsoft Teams facilitated effective collaboration, further reinforcing their commitment to timely delivery. - Call Center Services for Revenue Cycle Management Company (5.0/5, Aug 26, 2025): The team met deadlines and stayed on budget throughout the partnership. We communicated via email and regular Microsoft Teams meetings. [Read Full Review](https://clutch.co/go-to-review/onq-global/401062) #### 3 reviews mention Customer Service Outsourcing BPO & Back-Office Outsourcing for Medical Equipment Company 5.0/5 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - 3 new reviews for Customer Service Outsourcing in past 6 months - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/onq-global/398017) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management. [Read All Reviews](https://clutch.co/profile/onq-global?verified=true#reviews) - Less than $10,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - St. Louis, Missouri (1 projects) - Raleigh, North Carolina (1 projects) - Jeffersonville, Indiana (1 projects) - Reno, Nevada (1 projects) This provider is available in 1 time zone: - Universal Coordinated Time (UTC) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/onq-global?verified=true#reviews) --- ### [Kore BPO](https://clutch.co/profile/kore-bpo) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 15% HR Outsourcing - 35% Staffing #### Company description Kore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations. [Visit Website](https://korebpo.com/) #### High-quality work Clients have consistently praised Kore BPO for delivering high-quality work that significantly enhances marketing effectiveness. One client noted, "The work ethic of the people we have worked with has been superb," highlighting their adaptability and commitment to client satisfaction. The ability to generate Sales Qualified Leads and meet targets quarterly further underscores their impact. Overall, feedback reflects a strong sentiment of appreciation for Kore BPO's quality and dedication to client goals. #### Experience in 3 industries Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors. [Read All Reviews](https://clutch.co/profile/kore-bpo?verified=true#reviews) ##### Education Experience Kore BPO has demonstrated proficiency in the Education sector, particularly in financial education recruitment. Clients have praised their ability to attract high-quality applicants, with notable improvements in both quantity and quality of candidates. Their effective communication and project management ensure timely delivery of services, while their alignment with client values and budget considerations adds to their appeal. Overall, Kore BPO's strengths in recruitment and client engagement make them a valuable partner for businesses in the Education industry. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Financial Education Company (5.0/5, Jan 21, 2025): Kore BPO provides ongoing call center services for a financial education company. The team is responsible for managing incoming and outgoing calls and booking appointments. [Read Full Review](https://clutch.co/go-to-review/kore-bpo/344698) ##### Consulting Experience Kore BPO has received positive feedback in the consulting industry, particularly for their expertise in recruiting top marketing talent and managing technical marketers. Clients appreciate their timely delivery and proactive problem-solving abilities, showcasing their strong project management skills. With a notable understanding of outsourcing, Kore BPO has significantly contributed to achieving sales qualified lead goals, making them a compelling choice for businesses seeking reliable consulting support. - 1 review for consulting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruiting & Technical Mktg Strategy for Consulting Company (5.0/5, Jan 12, 2025): Kore BPO provides recruiting services for a consulting company. The team is responsible for recruiting and managing technical marketers to develop marketing strategies. [Read Full Review](https://clutch.co/go-to-review/kore-bpo/342517) ##### IT Services Experience Kore BPO has received positive feedback in the IT Services sector, particularly for their marketing support and adaptability to client needs. Clients commend their effective communication, timely project management, and the ability to significantly enhance marketing outcomes. The strong work ethic and commitment to client satisfaction are highlighted as key strengths, suggesting that Kore BPO can efficiently integrate into client operations and deliver measurable results, making them a reliable choice for businesses seeking IT service solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Marketing Support for IT Services Company (5.0/5, Dec 6, 2024): Kore BPO provides ongoing marketing services for an IT services company. The team's tasks include social media content creation, email marketing, LinkedIn marketing, and design work. [Read Full Review](https://clutch.co/go-to-review/kore-bpo/335833) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided. [Read All Reviews](https://clutch.co/profile/kore-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - United States (2 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/kore-bpo?verified=true#reviews) --- ### [Etech](https://clutch.co/profile/etech) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Nacogdoches, TX #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.etechgs.com/) --- ### [HiOperator](https://clutch.co/profile/hioperator) - 250 - 999 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 30% Customer Service Outsourcing - 70% E-Commerce Development #### Company description HiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York. [Visit Website](https://hioperator.com/) --- ### [Working Solutions](https://clutch.co/profile/working-solutions) - 250 - 999 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Working Solutions is a Customer Service Outsourcing company. Located in Dallas, Texas, the agency offers Customer Service Outsourcing. [Visit Website](https://workingsolutions.com/?utm_source=clutchprofile&utm_medium=clutch.co&utm_campaign=gen0526) --- ### [The Functionary](https://clutch.co/profile/functionary) - 1,000 - 9,999 employees - Aubrey, TX #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 15% Customer Service Outsourcing - 10% Generative AI - 10% IT Strategy Consulting - 10% Business Consulting - 15% IT Staff Augmentation - 10% Staffing #### Company description The Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services. [Visit Website](https://thefunctionary.com/) --- ### [Care VMA Health](https://clutch.co/profile/care-vma-health) - 250 - 999 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Customer Service Outsourcing #### Company description Care VMA Health is a midsize Houston, Texas-based Back Office Outsourcing and Customer Service Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://carevmahealth.com/) --- ### [Telvista](https://clutch.co/profile/telvista) - 1,000 - 9,999 employees - Farmers Branch, TX #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 30% Call Center Services - 10% Customer Service Outsourcing - 5% Unified Communications Consulting & SI - 10% IT Managed Services - 30% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large. [Visit Website](https://www.telvista.com/en) --- ### [Eminence RCM](https://clutch.co/profile/eminence-rcm-0) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - McKinney, TX #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing #### Company description Headquartered in McKinney, Texas, Eminence RCM is a large Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](https://eminencercm.com/) --- ### [Datamark](https://clutch.co/profile/datamark) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - El Paso, TX #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 21% Call Center Services - 10% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 10% Financial Consulting - 15% Business Consulting #### Company description Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services. [Visit Website](https://datamark.net) --- ### [ValuedHR Business Services](https://clutch.co/profile/valuedhr-business-services) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Customer Service Outsourcing - 12% PEO/Employee Leasing - 13% Recruiting - 25% Social Media Marketing - 25% Staffing #### Company description ValuedHR Business Services, a social media marketing firm, was launched in 2012. The agency provides Social Media Marketing and Staffing. [Visit Website](https://www.valuedhr.com) --- ### [Amplifi](https://clutch.co/profile/amplifi) - 50 - 249 employees - Addison, TX #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% Marketing Strategy #### Company description Amplifi is a Marketing Strategy and Customer Service Outsourcing company based in Addison, Texas. They focus on Marketing Strategy and Customer Service Outsourcing and were established in 2007. [Visit Website](https://goamplifi.com/) --- ### [A Topgun PC and Networking services](https://clutch.co/profile/topgun-pc-networking-services) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Cedar Park, TX #### Services Provided - Allocation of Expertise by Percentage - 20% Cloud Consulting & SI - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Cybersecurity - 20% IT Strategy Consulting #### Company description A Topgun PC and Networking services is an IT strategy consulting company. Headquartered in Cedar Park, Texas, the team offers IT strategy consulting and cloud consulting & SI. [Visit Website](https://www.atopgunpcandnetworking.com) --- ### [Lehman Consulting and Recruiting](https://clutch.co/profile/lehman-consulting-recruiting) - 2 - 9 employees - Little Elm, TX #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 30% Customer Service Outsourcing - 5% HR Consulting - 5% Business Consulting - 30% IT Staff Augmentation #### Company description Lehman Consulting and Recruiting is an IT staff augmentation company. In Little Elm, Texas, the company was established in 2002. Their team provides IT staff augmentation and Call Center Services. [Visit Website](https://www.lehmancr.com) --- ### [CNET Global Solutions, Inc](https://clutch.co/profile/cnet-global-solutions) - 50 - 249 employees - Richardson, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Custom Software Development - 25% Cloud Consulting & SI - 25% Customer Service Outsourcing - 25% IT Staff Augmentation #### Company description CNET Global Solutions, Inc is a software development company. The team focuses on Custom Software Development and cloud consulting & SI and is located in Richardson, Texas. [Visit Website](https://cnet-global.com/) --- ### [World Wide Outsource Solutions LLC](https://clutch.co/profile/world-wide-outsource-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Antonio, TX #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 15% Back Office Outsourcing - 15% Call Center Services - 15% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 15% Sales Outsourcing - 10% Web Design - 5% Transcription #### Company description World Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas. [Visit Website](https://wwoutsourcesolutions.com) --- ### [V-tech Environmental Services](https://clutch.co/profile/v-tech-environmental-services) - 2 - 9 employees - Lubbock, TX #### Services Provided - Allocation of Expertise by Percentage - 30% Customer Service Outsourcing - 70% Business Consulting #### Company description V-tech Environmental Services is a Business Consulting company. The firm is in Lubbock, Texas. Their services include Business Consulting and Customer Service Outsourcing. [Visit Website](http://www.v-teches.com/) --- ### [Virtue Ally](https://clutch.co/profile/virtue-ally) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Marketing Strategy - 20% Social Media Marketing #### Company description Virtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner. [Visit Website](https://virtueally.co/) #### Proactive Clients consistently express high satisfaction with Virtue Ally's proactive approach. One review highlights the virtual assistant's strong project management skills, delivering work on time or ahead of schedule while being highly responsive to feedback. Another client appreciates the clear, proactive, and solutions-oriented communication style, which fosters smooth collaboration. Overall, the sentiment reflects a deep trust in Virtue Ally's commitment to client success and a seamless operational experience. #### Experience in 1 industry Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services. [Read All Reviews](https://clutch.co/profile/virtue-ally?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery. [Read All Reviews](https://clutch.co/profile/virtue-ally?verified=true#reviews) --- ### [DataXport.Net](https://clutch.co/profile/dataxportnet) - 10 - 49 employees - El Paso, TX #### Services Provided - Allocation of Expertise by Percentage - 30% Custom Software Development - 20% Back Office Outsourcing - 30% Application Management & Support - 10% Customer Service Outsourcing - 10% Web Design #### Company description Established in 2000, DataXport.Net is a small software development firm. Their team offers Custom Software Development and Back Office Outsourcing. [Visit Website](http://www.dataxport.net/) --- ### [IdeasUnlimited](https://clutch.co/profile/ideasunlimited) #### 5 out of 5 star rating (100 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sugar Land, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% Translation - 10% Transcription #### Company description IdeasUnlimited is a customer service outsourcing company specializing in call center solutions and remote customer care. Reviewers consistently highlight their high-quality service, professionalism, and effective communication, with over 80% of feedback emphasizing their reliable 24/7 support and adaptability to client needs. Clients report significant improvements in customer satisfaction and operational efficiency, often surpassing their performance targets. [Visit Website](http://www.ideasunlimitedonline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 11 reviews mention Customer Service Outsourcing Sales Support for Auto Parts Manufacturer 5.0/5 — IdeasUnlimited provided sales support for an auto parts manufacturer. The team was responsible for talking to potential customers on the phone and conducting sales calls. - 11 of 11 Customer Service Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/196102) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive IdeasUnlimited as providing excellent value for money, often citing their competitive pricing and quality of service. For instance, one client praised the 'good value for cost' when selecting IdeasUnlimited, while another noted that the service 'pays for itself' through improved customer handling. Overall, feedback indicates strong satisfaction with the cost-effectiveness and reliability of their services, with many clients stating they have seen measurable improvements in efficiency and customer satisfaction. [Read All Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) - $10,000 to $49,000 (32 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (3 reviews) #### Very responsive IdeasUnlimited is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 8 countries - Australia (1 projects) - Canada (3 projects) - Finland (1 projects) - Ireland (1 projects) - Poland (1 projects) - Switzerland (4 projects) - United States (39 projects) - England (4 projects) This provider is fluent in 3 languages: - English - Spanish - French [View Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) --- ### [Lawn Doctor USA](https://clutch.co/profile/lawn-doctor-usa) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Hubbard, TX #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Established in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing. [Visit Website](https://www.lawndoctorusa.com/) #### 26% of employees work in Hubbard office Hubbard, TX 760 County Road 3307 10 - 15 employees 760-993-3307 [See All Locations (2)](https://clutch.co/profile/lawn-doctor-usa#location) --- ### [Everise](https://clutch.co/profile/everise) - $250,000+ minimum project size - 10,000+ employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% AI Development - 10% Blockchain - 10% Branding - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Generative AI - 10% IT Managed Services - 10% Mobile App Development - 10% Application Testing #### Company description Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services. [Visit Website](https://weareeverise.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 17% of employees work in Austin office Austin, TX 13011 McCallen Pass Suite 210 1001 - 2000 employees [See All Locations (8)](https://clutch.co/profile/everise#location) --- ### [AST LLC](https://clutch.co/profile/ast) - 250 - 999 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 50% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description CRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize. [Visit Website](https://www.astcorporation.com/) #### 21% of employees work in Dallas office Dallas, TX 13727 Noel Road, Suite 100 21 - 30 employees 214.459.6291 [See All Locations (3)](https://clutch.co/profile/ast#location) --- ### [Miessau LLC](https://clutch.co/profile/miessau) - $25 - $49 average hourly rate - 2 - 9 employees - El Paso, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Accounting - 25% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 25% Financial Advising & Planning #### Company description In El Paso, Texas, Miessau LLC is a small Finance & Accounting Outsourcing (FAO) company. Their services include Finance & Accounting Outsourcing (FAO) and Accounting. [Visit Website](http://www.miessaullc.com) --- ### [Integrity Net Call Center](https://clutch.co/profile/integrity-net-call-center) - 50 - 249 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 27% Call Center Services - 33% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Launched in 2009, Integrity Net Call Center is a midsize Houston, Texas-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.integritybpo.com/#) --- ### [Biznatron](https://clutch.co/profile/biznatron) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description Biznatron is a lead generation and sales development company, highly praised for its ability to efficiently manage inbound and outbound sales processes. With over 95% of reviews highlighting their professionalism, proactive communication, and effective lead qualification, they consistently deliver high-quality leads and streamlined processes. Clients note a significant improvement in lead engagement and conversion rates, with some reporting increases of up to 40% in engagement. [Visit Website](https://biznatron.com/) #### Professional Clients consistently describe Biznatron as highly professional, noting their friendly demeanor and exceptional expertise in lead generation. One client emphasized their results-oriented approach and proactive attitude, stating that Biznatron exceeded expectations by delivering high-quality leads and maintaining effective project management. The alignment of values and professionalism in communication were highlighted as key factors in choosing Biznatron, establishing a strong overall sentiment of satisfaction and trust in their capabilities. #### Reviewed 3 times in the past 6 months In the last six months, client feedback for Biznatron has been overwhelmingly positive, highlighting their effective lead generation and sales support services. Clients noted a significant reduction in lead response times and an increase in qualified sales conversations, with improvements of up to 40% in engagement rates. Their proactive communication and adaptability were frequently praised, creating a seamless partnership that feels like an extension of the internal team. Some minor suggestions for improvement included optimizing initial ramp-up periods. - 3 of 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/biznatron?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors. [Read All Reviews](https://clutch.co/profile/biznatron?verified=true#reviews) ##### Information technology Experience Biznatron demonstrates expertise in lead generation within the Information Technology sector, receiving high praise for their professional approach and effective results. Clients note their ability to deliver high-quality, targeted B2B leads, exceeding expectations in terms of appointment setting and overall outcomes. The company's results-oriented mindset, flexibility, and cost-effectiveness make them a strong candidate for businesses seeking impactful IT solutions, positioning them as a benchmark for lead generation services. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for AI-Powered Data Solutions Firm (5.0/5, Jun 2, 2025): Biznatron provides lead generation services for an AI-powered data solutions company. The team creates and executes B2B lead generation campaigns to sell the client's tech product. [Read Full Review](https://clutch.co/go-to-review/biznatron/378755) ##### Other industries Experience Biznatron has demonstrated significant expertise in lead generation for the Other industries sector, particularly in corporate catering and food delivery services. Clients appreciate their results-driven approach, personalized outreach, and effective multi-channel strategies, leading to increased engagement and qualified meetings. The company’s ability to manage projects efficiently with clear communication and on-time deliverables reinforces their strengths. Overall sentiment is highly positive, indicating that Biznatron is a strong partner for businesses seeking to enhance their sales processes. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Catering & Food delivery Company (5.0/5, Dec 2, 2025): Biznatron provides lead generation services for a catering and food delivery company. Their work includes conducting lead research, managing multi-channel outreach, and setting up qualified meetings. [Read Full Review](https://clutch.co/go-to-review/biznatron/423204) ##### Advertising & marketing Experience Biznatron has received positive feedback for its expertise in driving visibility and revenue for growth-stage businesses through strategic SEO and content marketing. Clients commend their personalized outreach, effective lead generation, and ability to streamline processes, resulting in significant increases in engagement rates and qualified meetings. The company's excellent project management and proactive communication create a collaborative environment, marking them as a valuable partner in the Advertising & Marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Marketing for Advertising Company (5.0/5, Feb 13, 2026): Biznatron provides LinkedIn lead generation and marketing services for an advertising company. The team has crafted personalized messaging, managed campaigns, and delivered qualified leads. [Read Full Review](https://clutch.co/go-to-review/biznatron/435991) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs. [Read All Reviews](https://clutch.co/profile/biznatron?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Valuecent Consultancy Private Limited](https://clutch.co/profile/valuecent-consultancy-private) - 250 - 999 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Accounting - 20% Customer Service Outsourcing - 50% Finance & Accounting Outsourcing (FAO) - 5% Tax Law #### Company description Finance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting. [Visit Website](https://www.valuecent.in) #### 11% of employees work in Austin office Austin, TX 18A & 5900 Balcones Drive, Suite 100 6 - 9 employees [See All Locations (4)](https://clutch.co/profile/valuecent-consultancy-private#location) --- ### [Top Lead Partner](https://clutch.co/profile/top-lead-partner) - $10,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Sachse, TX #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 10% Web Development #### Company description Top Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://topleadspartner.com/) --- ### [OutsourceBiz LLC](https://clutch.co/profile/outsourcebiz) - Freelancer employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 22% Back Office Outsourcing - 28% Customer Service Outsourcing - 50% HR Outsourcing #### Company description OutsourceBiz LLC is a small HR Outsourcing company. They offer HR Outsourcing and Customer Service Outsourcing and were launched in 2002. [Visit Website](http://www.outsourcebiz.com/) --- ### [Crystalised Outsprint](https://clutch.co/profile/crystalised-outsprint) #### 5 out of 5 star rating (1 reviews) - < $25 average hourly rate - 50 - 249 employees - Dallas, TX #### Services Provided - Allocation of Expertise by Percentage - 10% API Development - 20% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 10% Mobile App Development - 10% Web Design #### Company description Crystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted. [Visit Website](https://crystalisedapps.com/outsourcing/) #### Very responsive Crystalised Outsprint is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 4% of employees work in Dallas office Dallas, TX 17678 Preston Road 2 - 5 employees +1 (469) 927-1457 [See All Locations (2)](https://clutch.co/profile/crystalised-outsprint#location) --- ### [AthenaHealth](https://clutch.co/profile/athenahealth) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 56% Back Office Outsourcing - 44% Customer Service Outsourcing #### Company description AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://www.athenahealth.com) #### 3% of employees work in Austin office Austin, TX 800 W. Cesar Chavez St., 151 - 200 employees 800.981.5084 [See All Locations (8)](https://clutch.co/profile/athenahealth#location) --- ### [SupportZebra](https://clutch.co/profile/supportzebra) #### 4.8 out of 5 star rating (4 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 70% Customer Service Outsourcing #### Company description SupportZebra is a Customer Support Outsourcing (CSO) company, providing comprehensive call center solutions, including phone, chat, and email support. The reviews reflect an overwhelmingly positive sentiment, highlighting their ability to significantly reduce response times and maintain high customer satisfaction scores. The company's positive culture and seamless integration into clients' support structures are frequently praised, suggesting their effectiveness and dedication. [Visit Website](https://supportzebra.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Chat Support Services Chat Support Services Experience SupportZebra has received overwhelmingly positive feedback for their Chat Support Services, with clients noting a 75% satisfaction rate. Reviewers frequently highlight the team's commitment to customer experience, significant reductions in response times, and their seamless integration into clients' support structures. A notable 90% of feedback mentions exceptional service quality, with clients expressing appreciation for the positive culture and camaraderie. Overall, SupportZebra is recognized as a valuable partner that enhances client operations and fosters strong teamwork. - 1 of 1 Chat Support Services reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/supportzebra#review-288942) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Expense Management Company 5.0/5 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the business. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportzebra/288942) #### Experience in 3 industries SupportZebra demonstrates expertise across various industries, including Hospitality & Leisure, Software, and SaaS. Clients commend their effective communication, project management, and ability to enhance customer satisfaction. In Hospitality, they improved guest satisfaction and issue resolution. In Software, they successfully established content moderation teams and enhanced customer support efficiency. Overall, feedback is overwhelmingly positive, indicating SupportZebra is well-suited for businesses seeking dedicated support teams in these sectors. [Read All Reviews](https://clutch.co/profile/supportzebra?verified=true#reviews) ##### Software Experience SupportZebra demonstrates strong expertise in the Software industry, particularly in customer support solutions. Clients praise their ability to significantly reduce response times and enhance customer satisfaction, showcasing their impact on service efficiency. The company's positive culture and commitment to employee well-being foster a collaborative environment, integral to successful partnerships. Overall, SupportZebra is viewed favorably for their responsiveness and high service standards, making them a promising choice for businesses seeking reliable support solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Expense Management Company (5.0/5, May 15, 2024): SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the business. [Read Full Review](https://clutch.co/go-to-review/supportzebra/288942) ##### Hospitality & leisure Experience SupportZebra has demonstrated notable expertise in the Hospitality & leisure industry by providing exceptional guest services support, significantly enhancing guest satisfaction and reducing issue resolution times for their clients. Their strong communication skills and cultural alignment with partners have fostered a supportive working relationship. Clients appreciate their timely project management and the overall value they deliver, making SupportZebra an excellent choice for businesses seeking reliable support in the Hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Hospitality & Leisure Co (5.0/5, May 4, 2026): SupportZebra provides customer support for a hospitality and leisure company. The team handles all day-to-day guest service issues and inquiries through resolution. [Read Full Review](https://clutch.co/go-to-review/supportzebra/454509) #### Very responsive SupportZebra is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- #### Get personalized agency matches based on your project goals. 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