Top Chat Support Services in Illinois
16 Companies
3 Leaders 13 Contenders
List of the Top Illinois Chat Support Companies
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Hugo
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Data Annotation Services +210% Call Center Services10% Content Moderation ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesHugo offers comprehensive Customer Support Outsourcing (CSO) and Call Center Outsourcing services, including lead qualification, multilingual support, content moderation, and technical support. Reviews consistently highlight Hugo's exceptional integration into client operations, proactive communication, and the ability to significantly improve response times and customer satisfaction. Clients commend Hugo for their cultural fit, professionalism, and ability to deliver high-quality, efficient services.
11 reviews mention Customer Service OutsourcingHelpfulGreat project managementTransparent -
$1,000+< $25 / hr1,000 - 9,999Loves Park, IL
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
38% Chat Support Services62% Phone Support ServicesThe Connection offers answering services and customer-to-business integration, providing cost-effective management of inbound and outbound communications. The overall feedback highlights the company's adaptability, efficiency, and excellent customer service, with clients noting significant time and cost savings. Reviewers consistently praise The Connection for meeting or exceeding deadlines and handling calls effectively.
High-quality work4.5 out of 5.0 rating for costInnovativeEfficient -
$1,000+< $25 / hr10 - 49Sycamore, IL
Services provided
30% Customer Service Outsourcing45% Call Center Services25% Back Office OutsourcingFocus Areas
42% Chat Support Services42% Email Support Services16% Phone Support ServicesRozlin Financial Group, Inc. specializes in third-party collection services, assisting businesses in recovering outstanding receivables. Reviews indicate consistent praise for their effective collection rates, responsive communication, and efficient processes. Clients appreciate their ability to maintain regular contact and provide clear updates, though some desire more accessible online reporting tools. The company's performance has led to notable improvements in clients' collection outcomes.
Efficient4.0 out of 5.0 rating for costCommunicative -
$1,000+< $25 / hr250 - 999Elgin, IL
Services provided
46% Customer Service Outsourcing30% Recruiting14% Call Center Services +110% Sales OutsourcingFocus Areas
65% Chat Support Services18% Order Processing & Taking17% Phone Support ServicesEstablished in 1981, MAI is a Customer Service Outsourcing company. In Elgin, Illinois, the team specializes in Customer Service Outsourcing and Recruiting.
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UndisclosedUndisclosed250 - 999Lisle, IL
Services provided
50% Customer Service Outsourcing50% CRM Consulting and SIFocus Areas
100% Chat Support ServicesCRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249Deer Park, IL
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Chat Support ServicesQCSS is a call center and Customer Service Outsourcing company in Deer Park, Illinois. Launched in 1991, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Sterling, IL
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing20% Graphic Design +210% Finance & Accounting Outsourcing (FAO)10% Supply Chain ManagementFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesLogan IT INC is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing and Graphic Design and were launched in 2015.
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UndisclosedUndisclosed250 - 999Arlington Heights, IL
Services provided
25% Customer Service Outsourcing25% Event Marketing25% Marketing Strategy +125% Search Engine OptimizationFocus Areas
100% Chat Support ServicesIn Arlington Heights, Illinois, Scranton Gillette Communications, Inc. Is an Event Marketing company. The team focuses on Event Marketing and Marketing Strategy.
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$1,000+< $25 / hr10 - 49Evanston, IL
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +120% Business ConsultingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesZeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
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$1,000+< $25 / hr2 - 9Alsip, IL
Services provided
41% Customer Service Outsourcing49% Call Center Services10% TranscriptionFocus Areas
48% Chat Support Services26% Order Processing & Taking26% Phone Support ServicesIn Alsip, Illinois, Unicom Teleservices is an answering service. Launched in 1990, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Mount Prospect, IL
Services provided
26% Customer Service Outsourcing48% Call Center Services16% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
38% Chat Support Services62% Order Processing & TakingRoyal Call Centers is a call center company. Based in Mount Prospect, Illinois, the firm was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesScale Virtually, a telephone answering service, provide Call Center Services and Back Office Outsourcing. They were established in 1999.
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$1,000+$25 - $49 / hrFreelancerChicago, IL
Services provided
40% Customer Service Outsourcing60% Back Office OutsourcingFocus Areas
100% Chat Support ServicesLaunched in 2018, MLP Business Support Services LLC is a Back Office Outsourcing company. The small team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosedFreelancerChicago, IL
Services provided
40% Customer Service Outsourcing60% Back Office OutsourcingFocus Areas
100% Chat Support ServicesFounded in 2017, Fly High Virtual Services is a small Back Office Outsourcing company located in Chicago, Illinois. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
10% Customer Service Outsourcing20% Call Center Services10% Advertising +610% Back Office Outsourcing10% Business Consulting10% Custom Software Development10% IT Strategy Consulting10% Marketing Strategy10% TranscriptionFocus Areas
50% Chat Support Services50% Email Support ServicesHeadquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
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$1,000+$100 - $149 / hr50 - 249Chicago, IL
Services provided
20% Customer Service Outsourcing70% Public Relations10% Search Engine OptimizationFocus Areas
30% Chat Support Services35% Email Support Services35% Phone Support ServicesPissedConsumer offers reputation management services, focusing on enhancing brand presence and addressing customer feedback on various platforms. The reviews highlight their expertise in SEO strategy, proactive review management, and effective communication. Clients praise PissedConsumer for their professionalism, attention to detail, and timely project delivery, noting significant improvements in online visibility and customer interactions.
AccessibleCompleted projects in 3 countriesHigh-quality workReviewed 2 times in the past 6 months
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Illinois Chat Support Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.6/40.019/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
40% Customer Service Outsourcing25% Chat Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Loves Park, IL
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing38% Chat Support Services50% Other -
$1,000+< $25 / hr10 - 49Sycamore, IL
Ability to deliver
19.7/40.013/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing42% Chat Support Services70% Other -
$1,000+< $25 / hr250 - 999Elgin, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
46% Customer Service Outsourcing65% Chat Support Services54% Other -
UndisclosedUndisclosed250 - 999Lisle, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing100% Chat Support Services50% Other -
UndisclosedUndisclosed50 - 249Deer Park, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing100% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Sterling, IL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
UndisclosedUndisclosed250 - 999Arlington Heights, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing100% Chat Support Services75% Other -
$1,000+< $25 / hr10 - 49Evanston, IL
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$1,000+< $25 / hr2 - 9Alsip, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
41% Customer Service Outsourcing48% Chat Support Services59% Other -
$1,000+< $25 / hr10 - 49Mount Prospect, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
26% Customer Service Outsourcing38% Chat Support Services74% Other -
UndisclosedUndisclosed10 - 49Chicago, IL
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing30% Chat Support Services80% Other -
$1,000+$25 - $49 / hrFreelancerChicago, IL
Ability to deliver
5.4/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing100% Chat Support Services60% Other -
UndisclosedUndisclosedFreelancerChicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing100% Chat Support Services60% Other -
UndisclosedUndisclosed2 - 9Chicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing50% Chat Support Services90% Other -
$1,000+$100 - $149 / hr50 - 249Chicago, IL
Ability to deliver
27.8/40.016.8/20 Reviews4.1/10 Clients & Experience6.9/10 Market PresenceService focus
20% Customer Service Outsourcing30% Chat Support Services80% Other