# Top Chat Support Services in California Recommended Chat Support Services companies in California include Wing Assistant, Callbox, CallZent, Call Center Services International, Telecom, Inc., wrrk, CX Collective, GlobalityNet Outsourcing and Consulting, Helpt, SuccessLink Outsourcing. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Chat Support Services in California Ratings Updated: Jul 15, 2026 ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a Customer Service Outsourcing company providing virtual assistant services, including customer support and administrative tasks. Reviews indicate that 75% of clients appreciate their timely service and seamless integration with existing systems, while 25% note concerns with oversight and assistant vetting. Their project management and communication are generally praised for improving client operations and productivity. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Easy to work with Clients consistently praise Wing Assistant for being easy to work with, highlighting their effective communication and seamless integration into existing workflows. One client noted, "It’s impressive how easy it is to work with Wing Assistant," while another emphasized the team's reliability and the lack of issues despite time zone differences. Overall, feedback indicates a high level of satisfaction with the collaboration process, with no reported areas for improvement in this regard. - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Always on time and very responsive. I'm impressed with their ability to book a meeting with support easily. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): 10+ ease of workflow and outcome. Senior management is hands-on and all levels of Wing supervisors are kind, caring, and willing to help & support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Working with Wing Assistant has been an outstanding experience. Although the team is based in the Philippines, we've had zero issues with time differences. Scheduling calls has been seamless, and the overnight workflow has been a huge benefit. Everyone is easy to work with, highly reliable, and consistently delivers quality work. The team integrates seamlessly into our workflow and truly feels like an extension of our company. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): It’s impressive how easy it is to work with Wing Assistant. They deliver on time. We communicate via virtual meetings, emails, and messaging apps. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) #### 10 reviews mention Customer Service Outsourcing Customer Service & Sales Outsourcing for Job Consultancy 5.0/5 — Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. - 6 of 10 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) #### Experience in 13 industries Wing Assistant has demonstrated expertise across various industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Financial Services. Clients praised their strong customer service, proactive communication, and effective administrative support, often exceeding performance metrics. Overall sentiment is positive, highlighting reliability and seamless integration into existing operations, especially in customer engagement and operational efficiency. They are particularly well-suited for organizations seeking assistance in administrative tasks, data management, and marketing support. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Real estate Experience Wing Assistant has received positive feedback from clients in the real estate industry, particularly for their expertise in digital marketing support. A Director of Marketing praised their ability to seamlessly integrate with existing teams and enhance operational bandwidth, allowing clients to focus on larger initiatives. The responsiveness and specialized marketing experience of Wing's virtual assistants have been highlighted as significant strengths, making them a compelling choice for real estate firms seeking reliable digital marketing assistance. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Software Experience Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry. - 4 reviews for software industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Education Experience Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Medical Experience Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Healthcare Experience Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services. - 2 reviews for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) ##### Construction Experience The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Consulting Experience Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) ##### Beauty & Cosmetics Experience Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) ##### Business services Experience Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Nonprofit Experience Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector. - 1 review for nonprofit industry - Unknown avg. project cost - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) ##### Financial services Experience Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) ##### Human Resources Experience Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) ##### Logistics & Supply Chain Experience Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) ##### Other Industry Experience Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) ##### Manufacturing Experience The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Home Services Experience Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Advertising & marketing Experience Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) #### Very responsive Wing Assistant is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Callbox](https://clutch.co/profile/callbox) #### 4.6 out of 5 star rating (119 reviews) - 1,000 - 9,999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 60% Sales Outsourcing #### Company description Callbox is a lead generation and sales support agency known for its ability to deliver high-quality leads and effective outreach strategies across various industries. The reviews highlight its strong customer engagement, flexibility, and high conversion rates, with 100% of reviewers acknowledging their reliability and precision in targeting the right audience. While a few suggest improvements in regional market strategies, overall feedback is overwhelmingly positive, emphasizing Callbox’s proficiency in enhancing clients’ sales pipelines. [Visit Website](https://www.callboxinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Unique expertise Clients have expressed a positive sentiment regarding Callbox's unique expertise, highlighting their comprehensive service offerings and commitment to client objectives. For instance, one CMO noted that Callbox feels like an extension of their team, demonstrating a genuine commitment to achieving business goals. Another client appreciated Grace's extensive knowledge and the impressive follow-up process, which showcased Callbox's understanding of their value proposition. Overall, clients recognize Callbox's capability and alignment with their needs. - Lead Generation for Telecommunications Company (4.0/5, Sep 15, 2021): Callbox feels like an extension of our own team. We observe a genuine commitment to meeting business objectives and achieving operational excellence not just within their own team but with our extended team in Marketing and Sales. Our Client Success Manager, Edelyn, and our Project Manager, Rey, feel like my own internal managers and team leads. They've shown great passion to learn about our business, customers, and processes. They align with us accordingly while applying their own expertise. [Read Full Review](https://clutch.co/go-to-review/callbox/133186) #### Experience in 12 industries Callbox has garnered positive feedback across various industries, including manufacturing, IT, and financial services. Clients consistently highlight their expertise in lead generation, appointment setting, and effective communication. The company excels in understanding unique business needs and adapting strategies accordingly. In sectors like healthcare and telecommunications, Callbox's targeted outreach has resulted in increased brand awareness and lead quality. Overall, their proficiency in multi-channel marketing and high-quality service makes them a strong fit for diverse industries seeking growth. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) ##### Chemicals & Biotechnology Experience Callbox has demonstrated significant expertise in the Chemicals & Biotechnology industry, particularly in lead generation for BASF 3D Printing Solutions. Clients commend their ability to deliver high-quality leads that convert into opportunities effectively, often exceeding expectations in both quantity and quality. Their precision in targeting the right personas has led to impressive ROI and positive client feedback, making them a valuable partner for businesses seeking to expand in this niche market. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for 3D Printing Co (5.0/5, Feb 6, 2025): Callbox has generated leads for a 3D printing company. The team has been tasked with expanding the client's business in the American market. [Read Full Review](https://clutch.co/go-to-review/callbox/349982) ##### Transportation Experience The provider has demonstrated expertise in delivering telemarketing services tailored for the Transportation industry, effectively managing high-volume outbound calls. Clients appreciate their ability to meet expectations, save costs, and streamline operations. With positive feedback highlighting their service quality and reliability, this company appears well-suited to support businesses seeking efficient communication solutions within the transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telemarketing Services for Transportation Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25255) ##### Information technology Experience Callbox has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and appointment setting. Clients commend their professionalism, timely delivery, and effective communication. Their ability to generate high-quality leads and adapt strategies to client needs showcases their strengths. Overall sentiment reflects satisfaction with measurable outcomes, making Callbox a reliable partner for IT companies seeking to enhance lead generation and sales processes. - 7 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Cybersecurity Company (4.5/5, Dec 17, 2024): Callbox provided lead generation services for a cybersecurity company. The team delivered BANT leads and drove RSVPs for the client's webinars and events. [Read Full Review](https://clutch.co/go-to-review/callbox/338017) - SEO, Event Marketing & Sales Outsourcing for MSP (5.0/5, Dec 17, 2024): Callbox provides business development, SEO, and event marketing services for a managed service provider (MSP). The team is responsible for email outreach, cold calling, and website optimization. [Read Full Review](https://clutch.co/go-to-review/callbox/338240) - Lead Generation for IT Company (4.5/5, Dec 19, 2024): Callbox provides lead generation services for an IT company. They've reached out to potential prospects based on the client's ICP. The team has also created a pipeline of qualified leads and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338584) - Sales Outsourcing for IT Company (4.5/5, Dec 20, 2024): Callbox worked with an IT company to build their sales funnel. They led the client's database curation and enrichment efforts, created lead generation collateral, and handled appointment-setting. [Read Full Review](https://clutch.co/go-to-review/callbox/338872) - Lead Generation for Cybersecurity Solutions Provider (4.5/5, Dec 31, 2024): Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. [Read Full Review](https://clutch.co/go-to-review/callbox/340402) - Sales Outsourcing for Software Company (5.0/5, Jan 7, 2025): Callbox provides comprehensive SDR services for a software company. The team is responsible for lead generation and nurturing efforts, including identifying, engaging, and qualifying prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/341279) - Lead Generation for PropTech Company (5.0/5, Jan 13, 2025): Callbox provides lead generation services for a proptech company. The team is responsible for collecting additional information through the client's existing database. [Read Full Review](https://clutch.co/go-to-review/callbox/342681) ##### Software Experience Callbox has demonstrated significant expertise in lead generation and demand generation for the Software industry, with clients noting their ability to effectively drive revenue growth and customer acquisition. Their strength lies in their multi-channel approach, responsiveness, and collaborative project management. Clients appreciate their thorough understanding of business needs and the tailored strategies they implement. Overall sentiment is highly positive, indicating that Callbox is a strong fit for businesses seeking effective lead generation and marketing support. - 15 reviews for software industry - 8 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software Development & Ads Agency (5.0/5, Mar 25, 2022): A software development and advertising agency hired Callbox to provide call center services. They get the client Google Meet appointments with potential customers to offer their services. [Read Full Review](https://clutch.co/go-to-review/callbox/2203) - Lead Generation for Software Company (5.0/5, Apr 14, 2022): Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database.  [Read Full Review](https://clutch.co/go-to-review/callbox/15913) - Lead Generation for Software Company (5.0/5, Apr 18, 2022): Callbox provided lead generation services for a software company. Their main responsibility was to handle outbound calls. The goal was to acquire more leads for the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/callbox/16129) - Digital Marketing for Software Dev Company (5.0/5, May 20, 2022): Callbox has created and implemented a digital marketing campaign — including email and social media marketing — to promote their new product, achieve better results, and save costs. [Read Full Review](https://clutch.co/go-to-review/callbox/19925) - Telemarketing Lead Generation for Computer Software Company (4.0/5, May 14, 2021): Callbox provided telemarketing lead generation services for a software company. They reached out to the client's prospective customers and booked appointments for the internal team.  [Read Full Review](https://clutch.co/go-to-review/callbox/25860) - Lead Generation for Custom & Strategic Software Dev Firm (4.5/5, Feb 4, 2021): Callbox calls potential buyers, messages them on LinkedIn, and sends email marketing campaigns to a target audience. Then they qualify leads, schedule appointments, and provide a summary report. [Read Full Review](https://clutch.co/go-to-review/callbox/57691) - Call Services & Lead Generation for Software Firm (4.0/5, Feb 12, 2021): Callbox provides lead generation services for a tech firm. To drive more sales prospects for a construction solution, they call suitable contacts and pass their notes to an internal member to close the deal.  [Read Full Review](https://clutch.co/go-to-review/callbox/67832) - Call Center Services for Marketing Tech Company (3.5/5, Aug 26, 2021): Callbox provided call center services for a marketing tech firm. The team conducted calls, scheduled meetings, and assisted in webinar registrations to help the client generate more leads. [Read Full Review](https://clutch.co/go-to-review/callbox/117540) - Lead Generation for SaaS Company (4.0/5, Sep 15, 2021): Callbox has been hired by a SaaS company to head their lead generation efforts. Currently, they are making a targeted list of prospects and developing marketing content. [Read Full Review](https://clutch.co/go-to-review/callbox/133523) - Lead Generation Services for SaaS Company (4.5/5, Sep 22, 2021): Callbox is providing lead generation services for a SaaS company. They are in charge of creating a target list of prospects, developing a lead management program, reaching out to prospects, and more. [Read Full Review](https://clutch.co/go-to-review/callbox/138824) - Call Center Services for Cybersecurity Company (5.0/5, May 10, 2021): To increase brand awareness, a cybersecurity company hired Callbox to provide outbound marketing services. The team is in charge of handling email and LI campaigns and scheduling calls with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/144601) - Lead Generation for Software Development Company (5.0/5, Sep 12, 2022): Callbox supports a software development company's lead generation initiatives by implementing outbound approaches. They manage marketing through different channels such as phone calls, emails, and social media. [Read Full Review](https://clutch.co/go-to-review/callbox/157895) - Lead Generation for Operational Management Platform (5.0/5, Sep 13, 2022): Callbox is the lead generation partner for an operational management platform. They provide outreach services to potential clients and utilize multiple communication channels to generate leads. [Read Full Review](https://clutch.co/go-to-review/callbox/158040) - Demand Generation Services for SaaS Company (5.0/5, Oct 19, 2022): A SaaS provider has engaged with Callbox for demand generation. They create a list of target accounts, a landing page, email and message copy, a calling script, and a multi-channel demand generation program. [Read Full Review](https://clutch.co/go-to-review/callbox/163128) - Sales Outsourcing for Software Company (3.5/5, Jan 9, 2025): A software company hired Callbox to reach out to their target audience within the US and discuss their products and USPs. This involved arranging meetings for the client's sales consultants. [Read Full Review](https://clutch.co/go-to-review/callbox/341878) ##### Healthcare Experience Callbox has demonstrated considerable expertise in the Healthcare industry, earning positive feedback from clients such as Cepheid and Hello Health Group. Their strengths include lead generation, data enrichment, and effective communication, resulting in significant outcomes like numerous qualified leads and successful appointments. Clients noted their professionalism and responsiveness, contributing to enhanced business development efforts. Overall, Callbox is well-suited for companies seeking targeted and efficient marketing solutions in the Healthcare sector. - 9 reviews for healthcare industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Dental Care Company (5.0/5, May 3, 2022): Callbox has been hired by a dental lab for their lead generation services. Their main task involves cold calling and setting appointments with prospective customers. The goal is to acquire 3–4 customers weekly. [Read Full Review](https://clutch.co/go-to-review/callbox/17379) - Tele-Sales Services for Healthcare IT Startup (4.5/5, Jan 29, 2021): Callbox provided tele-sales services for a healthcare IT startup.  [Read Full Review](https://clutch.co/go-to-review/callbox/50180) - Sales BPO for Medical Supply Seller (4.5/5, Feb 2, 2021): Callbox provided call services to an emergency department software company. The team reached out to specified names using a prepared script in order to secure new accounts. [Read Full Review](https://clutch.co/go-to-review/callbox/54232) - Marketing & Telemarketing for Healthcare Software Company (4.5/5, Feb 5, 2021): Callbox provides marketing and telemarketing services for a healthcare software company. The team works to promote the client's services via a website as well as through telemarketing campaigns. [Read Full Review](https://clutch.co/go-to-review/callbox/59279) - Lead Generation Call Center Svcs for Medical Device Company (5.0/5, Feb 5, 2021): Callbox provides call center services to a medical device company in order to enhance their lead generation efforts. The team reaches out to potential customers and sets up Zoom meetings with the client's reps. [Read Full Review](https://clutch.co/go-to-review/callbox/59369) - Telemarketing & Lead Generation for Medical Imaging Company (4.5/5, Feb 11, 2021): Callbox provides telemarketing services for a hospital image post-processing company. They use a script, conduct email outreach, and use a multi-touch approach to secure qualified leads. [Read Full Review](https://clutch.co/go-to-review/callbox/66658) - Demand Generation Services for Information Services Company (5.0/5, May 7, 2021): Callbox provides ongoing demand generation services for an information services company. The team handles prospect and customer calls to understand the key challenges and uncover opportunities for the client.  [Read Full Review](https://clutch.co/go-to-review/callbox/142993) - Call Center Services for Healthcare Company (5.0/5, Dec 20, 2024): Callbox provided call center services for a healthcare company. The goal was to generate outreach via multi-channels using the client's existing database for core and non-core audiences. [Read Full Review](https://clutch.co/go-to-review/callbox/338864) - Account-Based Marketing & Lead Gen for Diagnostics Co (4.5/5, Dec 23, 2024): Callbox provides lead generation services for a diagnostics company. The team has identified, qualified, and engaged leads for the client, refined the client's ICPs and targeting strategies, and created lead briefs. [Read Full Review](https://clutch.co/go-to-review/callbox/339383) ##### Manufacturing Experience Callbox has demonstrated expertise in the Manufacturing sector, providing tailored lead generation and database management services that significantly enhance client outreach and market engagement. Clients commend their thorough data verification processes and effective communication, noting measurable outcomes such as increased leads and improved database quality. Overall sentiment is positive, with clients appreciating Callbox’s ability to adapt and respond to specific industry needs, making them a suitable partner for businesses seeking growth in the Manufacturing industry. - 4 reviews for manufacturing industry - Less than $10,000 avg. project cost - Call Center Services for Industrial Printer Manufacturer (4.0/5, May 13, 2021): Callbox provides ongoing call center services for an industrial printer manufacturer. The team handles accounts requalification. They also record all the data found and send it to the client once weekly. [Read Full Review](https://clutch.co/go-to-review/callbox/25040) - Market Research for Color Technology Firm (4.0/5, May 19, 2021): Callbox provides market research consultations for a color technology firm. Their service discusses the qualifying questions needed to reach the client's target audience, ultimately increasing their relevance. [Read Full Review](https://clutch.co/go-to-review/callbox/29843) - Outbound Marketing for Material Handling Company (4.5/5, Mar 30, 2021): Callbox was hired to create outbound marketing campaigns for an equipment company. The team was in charge of growing the client's database by acquiring new contacts and generating more leads from those. [Read Full Review](https://clutch.co/go-to-review/callbox/111611) - Lead Gen & Appointment-Setting for Security Solutions Co (4.5/5, Dec 20, 2024): Callbox provided lead generation, sales support, and appointment-setting services for a security solutions company. The goal was to increase the client's sales pipeline and B2B and B2C connections. [Read Full Review](https://clutch.co/go-to-review/callbox/338874) ##### Design Experience Callbox demonstrates significant expertise in the Design industry, particularly in generating qualified sales leads for companies like Trimble Solutions. Clients appreciate their professional workflow and effective communication, which contribute to successful project outcomes. The company’s alignment with client values and budget considerations enhances its appeal as a strategic partner in design-related projects. Overall, feedback indicates a strong performance, making Callbox a compelling choice for businesses seeking reliable design solutions. - 1 review for design industry - Unknown avg. project cost - Lead Generation for 3D Visualization Software Company (4.0/5, Dec 18, 2024): Callbox provided lead generation services for a 3D modeling and visualization software company. [Read Full Review](https://clutch.co/go-to-review/callbox/338340) ##### Supply Chain, Logistics, and Transport Experience Callbox is highly regarded in the Supply Chain, Logistics, and Transport industry for its strategic approach to lead generation and appointment setting. Clients appreciate their structured project management, clear communication, and responsiveness to changes. Specific feedback highlights effective outreach methods, including LinkedIn, which enhances client engagement. Overall, the positive sentiment indicates that Callbox is a strong partner for businesses seeking to expand their client base and improve sales processes in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for Logistics Company (5.0/5, Dec 18, 2024): Callbox provides lead generation services for a logistics company. Their tasks include email and call outreach, appointment setting, lead qualification, and LinkedIn management. [Read Full Review](https://clutch.co/go-to-review/callbox/338291) ##### Financial services Experience Callbox has received positive feedback for its expertise in the Financial Services sector, particularly in lead generation and appointment setting. Clients appreciated their responsive communication and effective multi-channel marketing strategies. Notable strengths include their ability to understand industry-specific lingo and tailor approaches for professionals such as attorneys and financial advisors. Overall, Callbox is viewed as a valuable partner capable of enhancing outreach and building relationships, making them a strong candidate for businesses in the Financial Services industry. - 8 reviews for financial services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Financial Service Company (4.5/5, May 11, 2022): Callbox was hired to provide lead generation services for a financial service company on phone, & social media, and email marketing. The partners are currently on a 6-month engagement. [Read Full Review](https://clutch.co/go-to-review/callbox/18764) - Appointment Setting for B2B Services Company (5.0/5, Jun 8, 2022): Callbox was a B2B services company’s appointment setter. Their team conducted cold calls to small- and medium-sized businesses and used HubSpot to log information.  [Read Full Review](https://clutch.co/go-to-review/callbox/22151) - Outreach for Telehealth & Telemedicine Payment Platform (4.5/5, Feb 4, 2021): Callbox generates leads for their clients by conducting outreach, qualifying potential buyers, and setting up appointments. They also support PPC and social media marketing efforts. [Read Full Review](https://clutch.co/go-to-review/callbox/57601) - B2B Appointment Setting Services for Finance Company (5.0/5, Feb 7, 2021): Callbox provides B2B appointment setting services for a finance firm. They reach out to prospects using email, outbound telemarketing, and more. Then, they set up appointments with the client's internal staff. [Read Full Review](https://clutch.co/go-to-review/callbox/60258) - Introductory Phone Calls for Insurance Resource Firm (5.0/5, Feb 8, 2021): To help an insurance resources firm connect with more prospective clients, Callbox reached out to fee-only financial advisors. They helped set introductory calls via phone, email, and LinkedIn marketing.  [Read Full Review](https://clutch.co/go-to-review/callbox/61040) - Outbound Campaign for Inheritance Funding Company (4.5/5, Feb 8, 2021): An inheritance funding company wanted to do an educational campaign across the country to inform their target audience regarding their services. They partnered with Callbox to provide the necessary services. [Read Full Review](https://clutch.co/go-to-review/callbox/61155) - Outbound Voice Services for Bank Security Company (4.0/5, Apr 18, 2019): Callbox provides outbound voice services for a bank security company. They are responsible for developing scripts, contacting existing and potential clients, and responding to customer challenges. [Read Full Review](https://clutch.co/go-to-review/callbox/91200) - Lead Gen & Appointment Setting for Financial Services Firm (4.5/5, Dec 17, 2024): Callbox provides demand generation services for a financial services firm. The team is responsible for finding databases, conducting lead generation campaigns, and setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338035) ##### Business services Experience Callbox has received positive feedback in the Business services industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their responsive and adaptable team, which effectively tailors strategies to meet specific business needs. Notably, clients have reported successful outcomes, including increased qualified leads and high closing rates. Overall, Callbox is recognized for their strong customer service and deep understanding of clients' industries, making them a suitable choice for businesses seeking growth through effective lead generation. - 6 reviews for business services industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recruitment Firm (5.0/5, Apr 7, 2022): Looking to attain more leads, a recruitment firm hired Callbox for their call center services. The team was in charge of setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/15370) - Lead Generation for Payroll Service Bureau (5.0/5, May 2, 2022): Callbox provides lead generation services to help a payroll service bureau grow and scale their business. [Read Full Review](https://clutch.co/go-to-review/callbox/17279) - Lead Generation for Cleaning Services Provider (4.5/5, Feb 12, 2021): Callbox was hired by a cleaning services provider for lead generation efforts. [Read Full Review](https://clutch.co/go-to-review/callbox/66754) - Telemarketing Services for Facilities Services Company (5.0/5, Feb 19, 2021): Callbox performs telemarketing services for a facilities services company. They support the client's campaign. Their goal is to nurture leads and secure appointments to help close deals. [Read Full Review](https://clutch.co/go-to-review/callbox/75083) - Call Marketing Services for Industrial Information Provider (5.0/5, Feb 24, 2021): Callbox was contracted by an industrial information provider for extended marketing support through call center services. The main objective was to boost awareness of the company's services amid the pandemic. [Read Full Review](https://clutch.co/go-to-review/callbox/78139) - Lead Generation for Venture Capital Firm (5.0/5, Dec 17, 2024): Callbox provides lead generation services for a venture capital firm. The team generates leads across three consumer healthcare and pharmaceutical markets. [Read Full Review](https://clutch.co/go-to-review/callbox/337969) ##### Consulting Experience Callbox demonstrates strong expertise in lead generation, particularly within the consulting industry, as evidenced by client feedback highlighting professional presentation and effective communication. Clients appreciate their tailored strategies, which yield significant results, such as quality meetings and leads. Overall sentiment reflects satisfaction with their responsiveness and commitment to understanding client needs, positioning Callbox as a viable partner for consulting firms aiming to enhance their sales and marketing initiatives. - 7 reviews for consulting industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Technology Company (4.5/5, Apr 7, 2022): Callbox provides lead generation services in the form of cold-calling and email marketing. They also schedule appointments and collaborate on scripts.  [Read Full Review](https://clutch.co/go-to-review/callbox/2606) - Lead Generation & Digital Marketing for Business Consultancy (4.0/5, Apr 20, 2022): A business consultancy was looking to extend their reach and garner appointments with prospective clients, so they engaged with Callbox for their lead generation and digital marketing services. [Read Full Review](https://clutch.co/go-to-review/callbox/2936) - Digital Marketing for Travel Agency (5.0/5, Apr 15, 2022): Callbox is expected to help a travel agency with their digital marketing campaign. They have also developed their comprehensive business development strategy. [Read Full Review](https://clutch.co/go-to-review/callbox/15998) - Marketing & Lead Gen Strategies for Business Consulting Firm (5.0/5, Feb 1, 2021): Callbox developed a lead generation strategy that the team executes. They collect lead information and then call prospects to spur leads. They manage Google Ads and LinkedIn accounts as well as a chatbot. [Read Full Review](https://clutch.co/go-to-review/callbox/52815) - Lead Generation Services for Decision Intelligence Firm (5.0/5, Aug 29, 2022): Callbox provides lead generation services for a decision intelligence firm. They've provided a curated list of prospects based on the client's ICP and then conducted outreach efforts across multiple channels. [Read Full Review](https://clutch.co/go-to-review/callbox/155978) - Lead Generation for Marketing Technology Consulting Firm (4.5/5, Oct 4, 2022): A marketing technology solutions company has collaborated with Callbox for lead generation. The team handles the company's inbound and outbound calls, email campaigns, and social media to increase leads.  [Read Full Review](https://clutch.co/go-to-review/callbox/161054) - Lead Generation for Consulting Firm (5.0/5, Oct 17, 2022): Callbox was hired by a consulting firm for their lead generation. The team conducted a six-week training, launched a campaign, and made various improvements to the company's sales strategy.  [Read Full Review](https://clutch.co/go-to-review/callbox/162732) ##### Advertising & marketing Experience Callbox has garnered positive feedback in the Advertising & marketing industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their ability to internalize specific business needs and create tailored marketing strategies, leading to improved sales pipelines and brand awareness. The company's strengths include effective communication, excellent project management, and a responsive team, which contribute to successful client engagements. Overall, Callbox is viewed as a reliable partner for businesses seeking impactful marketing solutions. - 6 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BI & Analytics for IT Consultancy Company (5.0/5, Apr 7, 2022): Callbox has partnered with an IT consultancy company in developing a social media analysis integrated with BI. They have gathered all information that compares online platforms and predictions. [Read Full Review](https://clutch.co/go-to-review/callbox/15363) - Appointment Scheduling Services for Advertising Agency (5.0/5, May 9, 2022): Callbox sets up appointments between an advertising agency's staff and potential customers. They've followed up a series of training meetings with customer outreach via social media, email, and phone calls.  [Read Full Review](https://clutch.co/go-to-review/callbox/18327) - Telemarketing & Lead Generation for Advertising Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25453) - Outreach Optimization for Marketing & Tech Company (4.5/5, Feb 8, 2021): Callbox was hired by a marketing and technology company to help optimize their outreach program. The team serves as an extension for the client's business development process. [Read Full Review](https://clutch.co/go-to-review/callbox/61825) - Marketing & Digital Strategy for Economic Dev Marketing Co (5.0/5, Feb 23, 2021): Callbox serves as the digital marketing partner to a consultancy firm. They are working on a proactive marketing campaign, identifying target markets and developing content. [Read Full Review](https://clutch.co/go-to-review/callbox/77859) - Lead Generation for Economic Development Marketing Agency (5.0/5, Mar 4, 2021): Callbox provides voice services for a marketing agency. They handle appointment setting and lead generation efforts in efforts to reach qualified candidates and qualify them for sales and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/86493) ##### Telecommunications Experience Callbox has demonstrated a varied impact within the Telecommunications sector, receiving mixed feedback from clients. While some highlighted strengths in lead generation and account-based marketing, others reported unsatisfactory results and communication issues. Clients appreciated Callbox's commitment to understanding their business needs and adapting strategies accordingly. However, challenges were noted, particularly regarding the quality and quantity of leads generated. Overall, potential Telecommunications clients should weigh Callbox's proven expertise against the reported inconsistencies. - 5 reviews for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (0.5/5, Apr 20, 2022): Callbox provided lead generation and appointment setting services for a telecommunications company. They implemented outreach campaigns over the phone and through LinkedIn and social media.  [Read Full Review](https://clutch.co/go-to-review/callbox/16332) - Social Media, & Email Marketing & Lead Gen for Telecoms Co (4.0/5, Feb 12, 2021): A telecommunications company engaged Callbox to augment lead generation initiatives. In addition to social media and email marketing campaigns, Callbox manages a chatbot and conducts calls to gather leads. [Read Full Review](https://clutch.co/go-to-review/callbox/67593) - Lead Generation Services for Communications Provider (5.0/5, Feb 15, 2021): A communications provider hired Callbox to provide ongoing lead generation services. The team works on phone, email, and social media campaigns. The project goal is to increase the client's qualified leads. [Read Full Review](https://clutch.co/go-to-review/callbox/69327) - Lead Generation for Digital Solutions Provider (4.0/5, Jul 20, 2021): Callbox was hired by a digital solutions provider to handle their lead generation efforts. The team is in charge of scheduling sales appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/85483) - Lead Generation for Telecommunications Company (4.0/5, Sep 15, 2021): Callbox is tasked with implementing account-based marketing (ABM) campaigns for a telecommunications company. The main objective is to acquire more sales leads. [Read Full Review](https://clutch.co/go-to-review/callbox/133186) ##### Logistics & Supply Chain Experience Callbox demonstrates significant expertise in the Logistics & Supply Chain industry, as evidenced by client feedback emphasizing their effective lead generation and appointment-setting capabilities. Clients commend Callbox for their seamless communication, timely delivery, and ability to connect with the right decision-makers. The overall sentiment reflects satisfaction with their services, indicating that Callbox is well-equipped to support businesses in enhancing their sales processes within the Logistics & Supply Chain sector. - 2 reviews for logistics & supply chain industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Logistics Startup (5.0/5, Apr 14, 2022): Callbox augmented a lead generation manager for a logistics startup. They provided a presentation that would help the company grow. [Read Full Review](https://clutch.co/go-to-review/callbox/15912) - Call Center Services for International Logistics Firm (5.0/5, Apr 19, 2022): Callbox provides ongoing call center services for an international logistics company. They're in charge of handling outbound calls and setting appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/16210) ##### Construction Experience Callbox has demonstrated strong expertise in serving the Construction industry, particularly through lead generation and appointment setting for firms like Rhino Carbon Fiber. Clients appreciate their organized, professional approach and effective communication, which fosters collaboration. Feedback highlights their ability to quickly adapt to specific needs, resulting in measurable success, such as scheduling multiple appointments. Overall, Callbox is viewed as a reliable partner capable of enhancing sales processes in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Structural Repair Solutions Company (5.0/5, Apr 1, 2022): Callbox provides call center services for a structural repair solutions company. They are responsible for generating leads and appointment settings for the client to increase sales. [Read Full Review](https://clutch.co/go-to-review/callbox/14841) ##### Government Experience Callbox has demonstrated significant expertise in the Government sector, particularly through its collaboration with the Workplace Safety and Health Council. Clients commend Callbox for its knowledgeable and courteous account managers, effective lead generation strategies, and comprehensive service. The positive feedback highlights Callbox's ability to facilitate outreach and engagement successfully. Overall, potential clients in the Government industry may find Callbox to be a fitting partner for their project needs. - 1 review for government industry - $10,000 – $49,000 avg. project cost - Lead Gen for Workplace Safety & Health Organization (4.5/5, Jul 7, 2021): As part of their efforts to promote their mission, a Workplace Safety and Health (WSH) organization has hired Callbox to gather an audience for one of their programs. The vendor focuses on gathering leads. [Read Full Review](https://clutch.co/go-to-review/callbox/74959) ##### Media Experience Callbox has demonstrated strong expertise in lead generation for the Media industry, particularly in video production and marketing. Clients commend their professionalism, responsiveness, and effective use of LinkedIn for outreach, leading to increased ROI and a solid prospect base. Ongoing collaboration has resulted in seamless workflows and positive client relationships. However, attention to accents in cold calling may enhance their service. Overall, Callbox is well-regarded for driving business growth within the Media sector. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Campaign for Video Marketing Company (5.0/5, Feb 19, 2021): Callbox provided outbound lead generation services for a video marketing company, helping them reach out to potential clients. The goal was to improve the firm's ROI and develop relationships with clients. [Read Full Review](https://clutch.co/go-to-review/callbox/73923) ##### Arts, entertainment & music Experience Callbox demonstrates significant expertise in the Arts, entertainment, and music industry through effective appointment setting and client engagement strategies. Clients appreciate their proactive communication and adaptability, which facilitate successful interactions with potential buyers. The ability to close accounts even during challenging times, such as the Covid pandemic, underscores their impact and reliability. Overall, Callbox's strengths in fostering client relationships and generating leads position them as a strong candidate for businesses in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Advertising & Marketing for Janitorial & Housekeeping Comp (4.0/5, Feb 8, 2021): A janitorial, building maintenance, and housekeeping company hired Callbox to setup a person-to-person appointment to close more potential buyers. [Read Full Review](https://clutch.co/go-to-review/callbox/61188) ##### Other Industry Experience Callbox has demonstrated strong expertise in the Other Industry sector, providing efficient outbound services that significantly enhance client operations. One client noted their effectiveness in conducting outbound sales calls and addressing customer issues, leading to substantial time savings. The overall sentiment reflects reliability and efficiency, making Callbox a valuable partner for businesses seeking to improve their outbound sales capabilities. - 1 review for other industry industry - Less than $10,000 avg. project cost - Lead Generation for Administration Department (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/25548) ##### IT Services Experience Callbox has demonstrated strong expertise in lead generation, appointment setting, and webinar facilitation within the IT Services industry. Clients have praised their ability to deliver high-quality leads and improve conversion rates significantly. The team is noted for effective communication and adaptability, ensuring project objectives are met. While there are suggestions for refining lead qualification and enhancing reporting, overall client sentiment is highly positive, indicating that Callbox is a valuable partner for businesses seeking impactful IT services. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation & Webinar Mgmt for IT Services Co (5.0/5, May 30, 2023): Callbox provides lead generation services to an IT services company. The team generates leads, schedules appointments with key stakeholders and decision-makers, and organizes and manages webinars. [Read Full Review](https://clutch.co/go-to-review/callbox/205184) ##### Consumer Products Experience The reviews highlight the provider's strong organizational capabilities and effective outbound sales strategies in the Consumer Products industry. Clients appreciate the significant revenue improvements and cost savings achieved through their services, estimating savings of around $1,000 per month. Overall sentiment is highly positive, with no areas identified for improvement, indicating a solid alignment with client needs and an impactful presence in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/callbox/137491) #### 4.3 out of 5.0 rating for cost What Clients Have Said Client feedback on Callbox highlights a generally positive sentiment regarding cost and value for money. Many clients appreciated the alignment of pricing with their budgets, noting the good value received for the cost. For instance, one client from Parker Software mentioned that Callbox's pricing fit their budget while delivering high-quality leads, contributing to revenue growth. Overall, clients expressed satisfaction with the return on investment, often citing positive results such as increased lead generation and appointment setting. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) - $10,000 to $49,000 (60 reviews) - Less than $10,000 (16 reviews) - $50,000 to $199,999 (15 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 17 countries - Australia (5 projects) - Belgium (1 projects) - Canada (5 projects) - France (1 projects) - Germany (1 projects) - Hong Kong (2 projects) - India (1 projects) - Iraq (1 projects) - Israel (1 projects) - Japan (4 projects) - Malaysia (1 projects) - New Zealand (2 projects) - Singapore (19 projects) - Vietnam (1 projects) - Thailand (1 projects) - United States (64 projects) - England (1 projects) This provider is fluent in 6 languages: - Mandarin - English - Spanish - Portuguese - Vietnamese - Cantonese [View Reviews](https://clutch.co/profile/callbox?verified=true#reviews) --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted. [Visit Website](https://www.callzent.com) #### 3 reviews mention Chat Support Services Chat Support Services Experience CallZent has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviews highlighting their responsiveness and project management skills. Clients noted significant improvements in customer satisfaction and response times, with specific praise for their bilingual support and proactive communication. Reviewers consistently mentioned their reliability and the seamless integration with internal teams, emphasizing the value of their dedicated approach. Overall, CallZent is recognized for their commitment to both client and agent satisfaction, making them a strong partner in customer service operations. - 3 of 3 Chat Support Services reviews are 5 stars - 3 new reviews for Chat Support Services in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/callzent#review-366928) #### 4 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Healthcare Company 5.0/5 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. - 4 of 4 Customer Service Outsourcing reviews are 5 stars - 4 new reviews for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/callzent/390618) #### Experience in 9 industries CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) ##### Information technology Experience CallZent has received positive feedback for its expertise in providing tailored customer support solutions in the IT sector. Clients praise their professionalism, quick adaptation to industry-specific needs, and effective communication. The company has demonstrated a strong ability to enhance customer satisfaction and streamline operations through efficient project management. Overall, CallZent is regarded as a reliable partner for IT companies seeking to improve support services and internal workflows. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Custom Software Development for IT Company (5.0/5, Apr 10, 2025): CallZent developed a custom internal platform for an IT company. The team built a scalable and secure backend using Amazon tools and integrated it with the client's existing third-party systems. [Read Full Review](https://clutch.co/go-to-review/callzent/366072) - Call Center Services for IT Services Company (5.0/5, Apr 25, 2025): CallZent provided call center services for an IT solutions company. The team offered inbound support, technical assistance, customer issue resolution, 24/7 phone support, and ticket escalation. [Read Full Review](https://clutch.co/go-to-review/callzent/369907) - Call Center Services for IT Company (5.0/5, Jun 8, 2025): CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. [Read Full Review](https://clutch.co/go-to-review/callzent/380343) ##### Food & Beverages Experience CallZent has demonstrated strong expertise in the Food & Beverages industry, providing insightful market research and effective app development solutions. Clients commend their deep understanding of consumer behavior and commitment to actionable outcomes, significantly impacting product launches and customer engagement strategies. With a focus on responsiveness and collaboration, CallZent has successfully enhanced brand visibility and streamlined operations for their partners, marking them as a valuable asset for businesses looking to thrive in this competitive sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile App Development for Food & Beverage Retailer (5.0/5, May 9, 2025): CallZent developed a mobile app for a food and beverage retailer. The team created the app's UX/UI design, backend, and features, including order tracking, secure payment integration, and a rewards system. [Read Full Review](https://clutch.co/go-to-review/callzent/373198) - Market Research for Food & Beverage Consultancy (5.0/5, May 27, 2025): CallZent led market research for a food and beverage consultancy. They used qualitative and quantitative research methods, including in-depth consumer surveys, focus group discussions, and competitor analysis. [Read Full Review](https://clutch.co/go-to-review/callzent/377359) ##### Retail Experience CallZent demonstrates notable expertise in supporting the retail industry, particularly in customer service operations. Clients commend their ability to handle high call volumes while maintaining service quality, especially during peak seasons. Feedback highlights their professionalism, adaptability, and the human touch their agents bring to customer interactions. The partnership has resulted in measurable improvements such as decreased wait times and increased customer satisfaction, establishing CallZent as a reliable and effective partner for retail businesses seeking enhanced customer support. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): CallZent was hired by a home improvement retailer to manage their customer support. The team handled product inquiries, order tracking, returns, and service scheduling, among other tasks. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) ##### Financial services Experience CallZent demonstrates strong expertise in the financial services sector, providing tailored web solutions that enhance online payment processing. Clients commend their deep understanding of fintech, exceptional project management, and ability to deliver on time while adapting to evolving requirements. The development of custom platforms has notably improved client onboarding and transaction stability, underscoring their impact on service delivery. Overall, CallZent is well-suited for businesses seeking reliable and innovative solutions in the financial services domain. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Custom Web App for Financial Services Company (5.0/5, Apr 26, 2025): CallZent developed a custom web application for a financial services company. The team was responsible for UX/UI design, web architecture, API integration, backend development, and QA testing. [Read Full Review](https://clutch.co/go-to-review/callzent/369982) ##### eCommerce Experience CallZent has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing and custom software development. Clients have praised their ability to streamline operations, enhance customer satisfaction, and improve efficiency with tailored solutions. The company's strong project management and responsive communication further solidify their reputation. Overall, CallZent's commitment to delivering exceptional results while prioritizing both customer and employee satisfaction makes them a highly suitable partner for businesses in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): An e-commerce lifestyle brand hired CallZent for customer service outsourcing and custom software development. The team built a bilingual support team and created a custom backend system with CRM integration. [Read Full Review](https://clutch.co/go-to-review/callzent/368614) ##### Utilities Experience CallZent has demonstrated significant expertise in the Utilities sector, particularly in developing custom software solutions and managing customer support operations. Clients appreciate their effective project management, responsiveness, and commitment to both customer satisfaction and agent well-being. The seamless integration of solutions has led to improved customer interactions, reduced response times, and enhanced operational efficiency. Overall, CallZent is well-regarded for its technical proficiency and strong partnership approach, making it a suitable choice for organizations in the Utilities industry. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Utilities Company (5.0/5, Apr 9, 2025): CallZent provided customer service support for a utilities company. The team was responsible for training agents and managing the client's inbound and outbound calls, emails, and live chat. [Read Full Review](https://clutch.co/go-to-review/callzent/365800) - Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): CallZent developed a custom CRM system and a multi-channel support platform for an irrigation solutions company. The platform included system integrations, real-time analytics, and a user-friendly interface. [Read Full Review](https://clutch.co/go-to-review/callzent/367555) ##### Consumer products & services Experience CallZent has demonstrated exceptional expertise in enhancing customer service operations for the Consumer products & services industry. Clients praise their proactive communication, reliable project management, and timely delivery, which significantly improved customer satisfaction and response times. The company's ability to align with client values and deliver outstanding results makes them a strong partner for businesses seeking effective outsourcing solutions in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Custom Manufacturing Co (5.0/5, Apr 14, 2025): CallZent managed a custom manufacturing company's customer service outsourcing needs. The team was responsible for onboarding agents, CRM integration, and handling customer interactions. [Read Full Review](https://clutch.co/go-to-review/callzent/366928) ##### Food & Beverage Experience CallZent has demonstrated exceptional expertise in enhancing customer support for the Food & Beverage industry, as evidenced by their work with Erewhon. They successfully improved response times, increased customer satisfaction, and provided seamless bilingual service, particularly in U.S. markets. Clients noted their effective project management, strong cultural alignment, and commitment to customer and agent happiness, making them a strong candidate for businesses seeking to elevate their customer service operations. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Grocery Store (5.0/5, Apr 11, 2025): CallZent managed a grocery store's customer support service across phone, email, and chat, offering bilingual services for US markets. The team handled inquiries, resolved issues, and ensured quick responses. [Read Full Review](https://clutch.co/go-to-review/callzent/366375) ##### Insurance Experience CallZent demonstrates substantial expertise in the Insurance industry, providing customized software solutions that optimize operations and enhance customer experience. Clients commend their deep industry understanding, professionalism, and technical proficiency, resulting in significant operational improvements and efficiency gains. The company's commitment to tailored solutions and proactive communication underscores their capacity to deliver high-value partnerships, making them a strong candidate for businesses seeking to innovate within the Insurance sector. - 2 reviews for insurance industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent developed a fully customized web application for an insurance company, including user dashboards, admin controls, and real-time policy management features. They provided continuous support. [Read Full Review](https://clutch.co/go-to-review/callzent/374437) - Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): CallZent designed and developed a custom software solution for an insurance company. The solution included policy management, claims tracking, client onboarding, and real-time reporting. [Read Full Review](https://clutch.co/go-to-review/callzent/408327) #### Completed projects in 4 countries - Canada (2 projects) - Mexico (1 projects) - United Arab Emirates (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/callzent?verified=true#reviews) --- ### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% Staffing #### Company description Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing. [Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [Telecom, Inc.](https://clutch.co/profile/telecom) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Oakland, CA #### Services Provided - Allocation of Expertise by Percentage - 24% Call Center Services - 60% Customer Service Outsourcing - 16% Sales Outsourcing #### Company description Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement. [Visit Website](http://www.telecominc.com) #### Positive attitude Clients have consistently highlighted Telecom, Inc.'s positive attitude and exceptional client service. One client noted the company's willingness to incorporate feedback, stating that Telecom 'takes feedback extremely seriously.' Additionally, the company's performance met client expectations, even with challenging leads, reflecting their dedication and proactive approach. Overall, the sentiment surrounding Telecom, Inc. is overwhelmingly positive, with no areas for improvement identified by clients. - Call Center Services for Solar Sales Company (5.0/5, Feb 24, 2023): Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided. Weekly check-in calls and calls whenever we requested them. Positive attitude. Client service. There wasn't anything they needed to improve on. [Read Full Review](https://clutch.co/go-to-review/telecom/182723) #### Experience in 2 industries Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions. [Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews) ##### Energy & natural resources Experience Telecom, Inc. demonstrates strong expertise in the Energy & natural resources sector, particularly in community solar sales. Clients commend their proactive communication and dedication to incorporating feedback, fostering a positive client relationship. One client highlighted their effective sales strategies and impressive client service, noting that Telecom met expectations despite lower lead quality. Overall, their commitment to client satisfaction and adaptability positions them as a reliable partner for projects in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Solar Sales Company (5.0/5, Feb 24, 2023): Telecom, Inc. provided call center services for a solar sales company. The team contacted prospective investors to help them learn and invest in solar energy. [Read Full Review](https://clutch.co/go-to-review/telecom/182723) ##### Manufacturing Experience Telecom, Inc. has garnered positive feedback from clients in the Manufacturing industry, specifically for their expertise in scaling customer service operations. Clients have praised their competitive rates, exceptional agent quality, and seamless integration into existing systems. The ability to manage customer inquiries effectively, even converting leads into sales, highlights their impactful contribution. Overall, their strong communication and project management practices suggest they are a reliable partner for businesses seeking to enhance their customer service capabilities. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Furniture Company (5.0/5, Feb 16, 2023): A furniture company hired Telecom, Inc. to manage and scale their customer service operation. The team was tasked with servicing customers across US time zones. They handled calls, chats, and service issues. [Read Full Review](https://clutch.co/go-to-review/telecom/181418) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality. [Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [wrrk](https://clutch.co/profile/wrrk) #### 4.8 out of 5 star rating (4 reviews) - $1,000+ minimum project size - 50 - 249 employees - San Francisco, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 50% Customer Service Outsourcing - 10% Document Digitization & Management #### Company description wrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation. [Visit Website](https://wrrk.com/?utm_source=clutch&utm_medium=referral&utm_campaign=visit-website-cta) #### Professional Overall, client feedback highlights wrrk's professionalism, particularly in their responsiveness and communication. One client noted, 'We love the professionalism in their response to customers and to me,' emphasizing their commitment to keeping clients informed. Although there were initial delays in response times, improvements were acknowledged, showcasing their dedication to addressing concerns promptly. The sentiment reflects a strong appreciation for their professional approach and effective project management. #### 2 reviews mention Customer Service Outsourcing Call Center & Customer Service Outsourcing for Energy Co 5.0/5 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. - 1 of 2 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wrrk/343276) #### Experience in 2 industries wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors. [Read All Reviews](https://clutch.co/profile/wrrk?verified=true#reviews) ##### Energy & natural resources Experience wrrk has demonstrated strong expertise in the Energy & natural resources sector, particularly in EV charging solutions. Clients appreciate their responsiveness and ability to meet service level agreements, enhancing customer support and incident resolution. Feedback highlights wrrk's adaptability in addressing the dynamic needs of smaller companies while ensuring effective communication and scalability. Overall, wrrk is seen as a valuable partner for businesses in the Energy sector seeking reliable, innovative support. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Energy Co (5.0/5, Jan 15, 2025): wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. [Read Full Review](https://clutch.co/go-to-review/wrrk/343276) ##### Beauty & Cosmetics Experience wrrk has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly in managing customer service and order fulfillment. Clients appreciate their professionalism and responsive communication, which enhances operational efficiency. Notably, they have improved their turnaround times in addressing inquiries, contributing to a positive client experience. Their ability to handle busy work effectively makes them a suitable partner for businesses seeking to streamline their customer engagement and support functions. - 1 review for beauty & cosmetics industry - Unknown avg. project cost - Customer Service for Jewelry & Hair Accessory Company (4.5/5, Oct 16, 2023): wrrk answers social media customer service inquiries for a jewelry and hair accessory company. The team creates live orders, provides email support, exchanges products, and updates shipping information. [Read Full Review](https://clutch.co/go-to-review/wrrk/241489) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations. [Read All Reviews](https://clutch.co/profile/wrrk?verified=true#reviews) --- ### [CX Collective](https://clutch.co/profile/cx-collective) #### 5 out of 5 star rating (13 reviews) - $5,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Inglewood, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 30% CRM Consulting and SI - 20% Customer Service Outsourcing - 10% Financial Consulting - 20% Business Consulting #### Company description CX Collective is a Customer Service BPO firm specializing in CX strategy, design, and implementation. Their reviews highlight exceptional performance in delivering timely and responsive customer support services, with 100% of feedback emphasizing effective communication and strategic execution. Clients praise their ability to align with company values and their comprehensive CX solutions. [Visit Website](http://www.cxcollective.com) #### Reviewed 1 time in the past 6 months Recent reviews of CX Collective indicate a high level of client satisfaction, particularly regarding their expertise in customer support solutions. Clients praised their ability to implement Zendesk effectively, streamline operations, and provide valuable recommendations. One client highlighted the team's proactive communication and knowledge, noting that the collaboration significantly enhanced their support efficiency. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/cx-collective?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Client feedback highlights CX Collective's strong value for money, with several clients noting that their pricing aligns well with the quality of service provided. One client specifically mentioned, "good value for cost," while another emphasized that the pricing was "very fair" for the extensive work completed. Overall sentiment indicates satisfaction with the cost-effectiveness of their solutions, with clients feeling that the investment led to significant improvements in efficiency and customer experience. [Read All Reviews](https://clutch.co/profile/cx-collective?verified=true#reviews) - Less than $10,000 (7 reviews) - $10,000 to $49,000 (3 reviews) #### Very responsive CX Collective is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Canada (1 projects) - United States (12 projects) [View Reviews](https://clutch.co/profile/cx-collective?verified=true#reviews) --- ### [GlobalityNet Outsourcing and Consulting](https://clutch.co/profile/globalitynet-outsourcing-consulting) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Pasadena, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 25% Logistics & Supply Chain Consulting #### Company description GlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures. [Visit Website](http://www.globalitynet.com/) #### Helpful Clients have expressed high satisfaction with GlobalityNet Outsourcing and Consulting, highlighting their effective communication, responsiveness, and commitment to delivering quality work. One client noted a 100% increase in social media followers and website engagement within two months, attributing this success to the team's capabilities. Additionally, clients appreciate the company's alignment with their values and the exceptional support they provide, indicating a strong overall sentiment of helpfulness and effectiveness in addressing client needs. #### Reviewed 1 time in the past 6 months Recent reviews of GlobalityNet Outsourcing and Consulting highlight their exceptional performance in marketing, operations, and bookkeeping. Clients commend their ability to significantly enhance social media engagement and website traffic, exemplified by a 100% increase in followers within two months. The team is praised for their communication, responsiveness, and alignment with client values. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no areas for improvement. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/globalitynet-outsourcing-consulting?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries GlobalityNet Outsourcing and Consulting has demonstrated expertise across various industries, notably Fitness, Fulfillment & Logistics, and Consumer Products. In Fitness, clients praised their marketing and operational support, noting a 100% increase in social media engagement. In Logistics, their WMS implementation showcased strong project management and industry knowledge. For Consumer Products, they excelled in streamlining operations, achieving a 20% cost reduction. Overall, the feedback reflects a positive sentiment, highlighting their effective communication, responsiveness, and commitment to client success. [Read All Reviews](https://clutch.co/profile/globalitynet-outsourcing-consulting?verified=true#reviews) ##### Logistics & Supply Chain Experience GlobalityNet Outsourcing and Consulting has demonstrated strong expertise in the Logistics & Supply Chain industry, particularly in warehouse management system (WMS) implementation. Clients commend their strategic planning and effective project management, which led to successful outcomes within tight timelines. One VP noted the impressive knowledge of their consultant, Gino, which significantly aided in achieving project goals. Overall, the company is well-regarded for its impactful contributions and client-focused approach, making it a solid choice for businesses in this sector. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Custom Software Dev for Logistics Company (5.0/5, Nov 6, 2024): GlobalityNet Outsourcing and Consulting helped a logistics company implement a WMS system. The team was responsible for planning and executing the implementation. [Read Full Review](https://clutch.co/go-to-review/globalitynet-outsourcing-consulting/328948) ##### Consumer Products Experience GlobalityNet has demonstrated significant expertise in the Consumer Products industry, particularly in purchasing and warehousing optimization. Clients have praised their ability to streamline operations, develop key performance indicators, and enhance supplier negotiations, leading to improved efficiency and cost savings. The company's effective communication and engagement with client teams were highlighted as key strengths, reinforcing their commitment to client success. Overall, GlobalityNet is well-suited for companies seeking impactful operational improvements in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Supply Chain Optimization for Consumer Goods Company (5.0/5, Nov 13, 2020): GlobalityNet helped a consumer goods firm to streamline operations in its supply chain units. The team gathered data and identified best practices and KPIs that the client could use to increase efficiency. [Read Full Review](https://clutch.co/go-to-review/globalitynet-outsourcing-consulting/113524) #### Completed projects in 3 cities - East Los Angeles, California (1 projects) - Torrance, California (1 projects) - Commerce, California (1 projects) [View Reviews](https://clutch.co/profile/globalitynet-outsourcing-consulting?verified=true#reviews) --- ### [Helpt](https://clutch.co/profile/helpt) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - 10 - 49 employees - Irvine, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 50% IT Staff Augmentation #### Company description Helpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients. [Visit Website](http://gethelpt.com) #### Timely The feedback regarding Helpt's timeliness is overwhelmingly positive. Clients noted that calls are answered promptly and that Helpt efficiently screens after-hours inquiries, allowing for a significant reduction in non-emergency calls reaching their team. One client highlighted the ease of implementation and responsiveness to needs, stating, 'The implementation was easy' and 'Calls are answered promptly.' Overall, the sentiment reflects a high level of satisfaction with Helpt's timely service delivery. #### 1 review mentions Customer Service Outsourcing Nonemergency Call Support for POS Software Firm 5.0/5 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpt/414958) #### Experience in 1 industry Helpt has demonstrated expertise primarily in the POS software industry, successfully managing after-hours support and ensuring effective call screening. Clients praised their responsiveness, friendly staff, and seamless implementation process, highlighting a strong cultural fit and excellent value for cost. Overall sentiment is highly positive, indicating that Helpt is well-suited for organizations seeking reliable customer support solutions, particularly in technology-related sectors. [Read All Reviews](https://clutch.co/profile/helpt?verified=true#reviews) ##### Other industries Experience Clients in the Other industries sector commend Helpt for their effective after-hours support solutions tailored to specific operational needs. Their expertise in managing non-emergency calls has significantly improved response times and allowed clients to focus on critical issues. The positive sentiment reflects strong communication, adaptability, and a commitment to delivering high-quality support, marking Helpt as a valuable partner for businesses seeking reliable operational assistance. - 1 review for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Nonemergency Call Support for POS Software Firm (5.0/5, Oct 21, 2025): Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. [Read Full Review](https://clutch.co/go-to-review/helpt/414958) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement. [Read All Reviews](https://clutch.co/profile/helpt?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [SuccessLink Outsourcing](https://clutch.co/profile/successlink-outsourcing) #### 5 out of 5 star rating (1 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Jose, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% Social Media Marketing - 10% Web Development #### Company description SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills. [Visit Website](https://sl-outsourcing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Efficient The feedback regarding SuccessLink Outsourcing highlights their exceptional efficiency. One client noted, 'She's one of the most efficient employees I have ever had,' praising her organizational skills and timely delivery. Additionally, the client's ability to quickly understand needs and identify suitable candidates further reflects the company's effective approach. Overall, the sentiment is overwhelmingly positive, with no suggested areas for improvement. #### Experience in 1 industry SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management. [Read All Reviews](https://clutch.co/profile/successlink-outsourcing?verified=true#reviews) ##### Real estate Experience SuccessLink Outsourcing has received positive feedback from clients in the real estate industry, highlighting their expertise in property management and financial organization. A client praised their efficiency, organization, and tech-savviness, noting that their knowledge of U.S. accounting standards was exceptional. The company's ability to swiftly understand client needs and deliver tailored solutions is particularly commendable. Overall, SuccessLink Outsourcing is positioned as a reliable partner for real estate businesses seeking effective management support. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation Services for Property Mgmt Company (5.0/5, Jul 26, 2025): SuccessLink Outsourcing provides staff augmentation services for a property management company. They've hired an accounting expert to help with bill payments, running financials, and leasing properties. [Read Full Review](https://clutch.co/go-to-review/successlink-outsourcing/393249) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost. [Read All Reviews](https://clutch.co/profile/successlink-outsourcing?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [89Bots.com](https://clutch.co/profile/89botscom) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Manhattan Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 10% Call Center Services - 20% Conversion Optimization - 10% Customer Service Outsourcing - 10% Sales Outsourcing - 20% Web Development #### Company description 89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients. [Visit Website](https://89bots.com/) #### Easy to work with Clients consistently express that 89Bots.com is easy to work with, highlighting their effective communication and quick response times. One client noted the ease of direct communication via Slack, which facilitated discussions throughout the project. Another emphasized the team's transparency and timely project management, stating they were fully satisfied with the collaboration. Overall, the sentiment reflects a strong appreciation for 89Bots.com’s collaborative approach and commitment to customer support. #### Experience in 1 industry 89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation. [Read All Reviews](https://clutch.co/profile/89botscom?verified=true#reviews) ##### Software Experience 89Bots.com demonstrates strong expertise in software development, particularly in chatbot solutions for customer support. Clients appreciate their modern approach, quick turnaround times, and effective project management style. Notable strengths include transparent communication and the ability to deliver tailored solutions efficiently. Overall, feedback indicates a high level of satisfaction, positioning 89Bots as a reliable partner for businesses seeking innovative software solutions in the industry. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Chatbot for Software Consulting Company (5.0/5, Nov 4, 2020): 89Bots.com developed a customer support chatbot for a software consulting company. The project includes the automation of customer support and preparing the model of the future system. [Read Full Review](https://clutch.co/go-to-review/89botscom/106427) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development. [Read All Reviews](https://clutch.co/profile/89botscom?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [NETbilling](https://clutch.co/profile/netbilling) #### 5 out of 5 star rating (1 reviews) - 50 - 249 employees - Santa Clarita, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description NETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience. [Visit Website](https://www.netbilling.com/) --- ### [Simplr](https://clutch.co/profile/simplr) - $50,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Mateo, CA #### Services Provided - Allocation of Expertise by Percentage - 90% Customer Service Outsourcing - 10% Social Media Marketing #### Company description Simplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing. [Visit Website](https://www.simplr.ai/quote) --- ### [Connempathy](https://clutch.co/profile/connempathy) - 250 - 999 employees - Chula Vista, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Connempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is midsize. [Visit Website](https://connempathy.com/) --- ### [31West Global Services](https://clutch.co/profile/31west-global-services) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Francisco, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 20% Cloud Consulting & SI - 70% Customer Service Outsourcing #### Company description Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI. [Visit Website](https://www.31west.net/) --- ### [transcosmos](https://clutch.co/profile/transcosmos) - $1,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Gardena, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 25% Call Center Services - 50% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.transcosmosomniconnect.com/) --- ### [Scale Support](https://clutch.co/profile/scale-support) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services. [Visit Website](https://scalesupport.co/) --- ### [DoStar Moving](https://clutch.co/profile/dostar-moving) - $1,000+ minimum project size - $50 - $99 average hourly rate - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Corporate Relocation - 25% Customer Service Outsourcing - 25% Trucking #### Company description DoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize. [Visit Website](https://dostarmoving.com) --- ### [Branded Online Ecommerce](https://clutch.co/profile/branded-online-ecommerce) - 50 - 249 employees - Costa Mesa, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Customer Service Outsourcing - 25% E-Commerce Development - 25% Fulfillment - 25% Marketing Strategy #### Company description Founded in 2009, Branded Online Ecommerce is a midsize Costa Mesa, California-based e-commerce development firm. Their services include E-Commerce Development and Fulfillment. [Visit Website](https://www.brandedonline.com/) --- ### [Forme Solar Electric](https://clutch.co/profile/forme-solar-electric) - 10 - 49 employees - La Habra, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Forme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California. [Visit Website](https://formesolar.com/) --- ### [Hands Working Virtually BPO](https://clutch.co/profile/hands-working-virtually-bpo) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Palm Desert, CA #### Services Provided - Allocation of Expertise by Percentage - 14% Call Center Services - 61% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 5% Graphic Design - 5% HR Consulting - 3% Logo - 1% Packaging Design - 1% Print Design - 5% Web Design #### Company description Hands Working Virtually BPO is a Customer Service Outsourcing company. Their midsize team is in Palm Desert, California. Their services include Customer Service Outsourcing and Call Center Services. [Visit Website](https://handsworkingvirtually.com/) --- ### [Rush Order](https://clutch.co/profile/rush-order) - 50 - 249 employees - Gilroy, CA #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 25% Fulfillment - 25% Warehousing & Distribution #### Company description Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution. [Visit Website](https://www.rushorder.com) --- ### [Call Vidia](https://clutch.co/profile/call-vidia) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Bakersfield, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 35% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Founded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small. [Visit Website](https://www.callvidia.com) --- ### [Odd Infotech](https://clutch.co/profile/odd-infotech) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Jose, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Corporate Photography - 20% Customer Service Outsourcing - 20% Graphic Design - 20% Packaging Design - 20% Print Design #### Company description Odd Infotech is a graphic design company. They specialize in Graphic Design and Logo and were established in 2016. The company is located in San Jose, California. [Visit Website](https://oddinfotech.com/) --- ### [TeleDirect Call Centers](https://clutch.co/profile/teledirect-call-centers) - 250 - 999 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.teledirect.com/) --- ### [Get B2B Leads](https://clutch.co/profile/get-b2b-leads) - 250 - 999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Email Marketing - 50% Sales Outsourcing - 10% Social Media Marketing #### Company description Get B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing. [Visit Website](http://getb2bleads.com) --- ### [Telegenisys Inc](https://clutch.co/profile/telegenisys) - 50 - 249 employees - Fairfield, CA #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 10% Financial Consulting - 10% Business Consulting - 10% Sales Outsourcing #### Company description Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://www.telegenisys.com/) --- ### [Virtual Latinos](https://clutch.co/profile/virtual-latinos) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 2% Accounting - 20% Back Office Outsourcing - 2% Branding - 2% Content Marketing - 30% Customer Service Outsourcing - 2% Email Marketing - 3% Graphic Design - 30% Sales Outsourcing - 3% Social Media Marketing - 2% Translation - 2% Video Marketing - 2% Web Design #### Company description Virtual Latinos is a Customer Service Outsourcing company. Based in San Diego, California, the agency was founded in 2018. Their services include Customer Service Outsourcing and Sales Outsourcing. [Visit Website](http://www.virtuallatinos.com) --- ### [Agent360](https://clutch.co/profile/agent360) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Agent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small. [Visit Website](https://getagent360.com/) --- ### [Nice2Chat](https://clutch.co/profile/nice2chat) - $10,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Nice2Chat is a Customer Service Outsourcing company. The San Diego, California-based firm was established in 2015. Their services include Customer Service Outsourcing. [Visit Website](https://www.nice2chat.com) --- ### [Solartis LLC](https://clutch.co/profile/solartis) - 250 - 999 employees - Manhattan Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Solartis LLC is a Customer Service Outsourcing company. The midsize Manhattan Beach, California-based team provides Customer Service Outsourcing. The agency was established in 2004. [Visit Website](https://www.solartis.com/) --- ### [Lawn Doctor USA](https://clutch.co/profile/lawn-doctor-usa) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Temecula, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Established in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing. [Visit Website](https://www.lawndoctorusa.com/) --- ### [Sound Telecom](https://clutch.co/profile/sound-telecom) #### 4.2 out of 5 star rating (19 reviews) - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management. [Visit Website](http://www.sound-tele.com/) #### Experience in 11 industries Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) ##### Other industries Experience Sound Telecom has received positive feedback from clients in the Other industries sector, highlighting their professionalism and efficient call handling services. Clients appreciate the provider's ability to enhance customer service while allowing businesses to focus on core activities. The impact of their services has been noted in improved client interactions and operational efficiency. Overall, Sound Telecom is viewed as a reliable partner for businesses seeking to enhance their customer engagement capabilities. - 5 reviews for other industries industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Better Customer Service for Businesses (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117241) - Reliable Answering Service with No Downtime (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117604) - Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846) - Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247) - Answering Services for Education Service (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) ##### Arts, entertainment & music Experience Sound Telecom has demonstrated expertise in the Arts, entertainment & music industry through their adept communication solutions, enhancing client engagement and audience reach. Clients appreciate their responsive service and tailored strategies, which have led to significant improvements in customer satisfaction and operational efficiency. Overall, client feedback indicates that Sound Telecom is a reliable partner for businesses seeking effective communication support in the dynamic landscape of the Arts, entertainment & music sector. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Sound Telecom Allows More Flexibility Managing Calls (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117907) ##### Media Experience Sound Telecom has received positive feedback from clients in the Media industry, highlighting their expertise in managing communication solutions effectively. Clients appreciate their responsiveness and ability to tailor services to specific needs, resulting in improved operational efficiency. The company's strengths lie in their innovative approaches and strong customer support, making them a valuable partner for businesses looking to enhance their media communication strategies. - 1 review for media industry - Less than $10,000 avg. project cost - Great Tool to Increase Efficiency (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117838) ##### Hospitality & leisure Experience Sound Telecom has demonstrated strong expertise in the Hospitality & leisure industry, with clients praising their effective communication solutions that enhance customer engagement. Notable strengths include their responsiveness and ability to tailor services to specific project needs. Overall sentiment is positive, indicating that Sound Telecom's services have a significant impact on operational efficiency and guest satisfaction, making them a valuable partner for businesses seeking to improve their hospitality offerings. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Service for Hospitality Company (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117448) ##### Telecommunications Experience Sound Telecom has received positive feedback for its expertise in the Telecommunications industry, with clients highlighting their effective solutions and responsive customer service. Many reviews emphasize their ability to tailor services to specific client needs, enhancing operational efficiency. Overall, the sentiment reflects a strong confidence in Sound Telecom's capabilities, making them a favorable choice for businesses seeking reliable telecommunications support. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sound Telecom Integrates Well With Our System (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117147) ##### Financial services Experience Sound Telecom has demonstrated expertise in delivering tailored solutions for the Financial services industry, garnering positive client feedback for their responsiveness and commitment to quality. Clients appreciate their understanding of industry-specific challenges and their ability to provide effective communication strategies. Overall sentiment reflects a strong capability to enhance operational efficiency and customer engagement, making them a promising partner for businesses seeking to improve their service offerings in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sound Telecom Provides Better Customer Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117109) ##### Manufacturing Experience Sound Telecom has garnered positive feedback within the Manufacturing industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsiveness and ability to enhance operational efficiency through innovative technology. The overall sentiment reflects a strong impact on manufacturing processes, indicating that Sound Telecom is a reliable partner for businesses seeking to optimize their communication strategies and improve productivity. - 2 reviews for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Decent Performance and Convenient Answering Service (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116821) - Sound Telecom Helpful Keeping Everyone Informed (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117016) ##### Business services Experience Sound Telecom demonstrates expertise in Business Process Outsourcing, particularly in providing reliable inbound call services. Clients appreciate their responsive communication and the ability to alleviate staffing burdens, especially during off-hours. While service quality is generally viewed positively, there are suggestions for enhancing customer service overall. The company’s impactful solutions lead to operational efficiency, making them a suitable choice for businesses in need of outsourced support. - 4 reviews for business services industry - Less than $10,000 avg. project cost - Inbound Support for Business Services Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/37104) - Reasonably Priced Answering Service (4.5/5, Jun 20, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116621) - Great for High Volume Calls and International Markets (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117308) - Answering Services for Business Service (2.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/146657) ##### IT Services Experience Sound Telecom has received positive feedback within the IT Services industry for their professionalism and ability to enhance customer service through efficient call handling. Clients appreciate the timely responses and the impact of their services on operational efficiency, noting that partnering with Sound Telecom allows them to focus on core business activities. Overall, the sentiment is favorable, with clients recommending their services, despite suggestions for cost improvements. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Answering Services for Education Service (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) ##### Information technology Experience Sound Telecom has garnered positive feedback in the Information Technology industry, showcasing their expertise in providing reliable communication solutions. Clients commend their responsiveness, technical proficiency, and ability to deliver tailored services that enhance operational efficiency. The overall sentiment reflects satisfaction with their impact on project success, making Sound Telecom a suitable partner for businesses seeking to improve their IT communication strategies. - 2 reviews for information technology industry - Less than $10,000 avg. project cost - Customized Services and Representatives (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116762) - Straightforward and Uncomplicated Answering Service (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116815) ##### Healthcare Experience Sound Telecom has received positive feedback from clients in the Healthcare industry, highlighting their expertise in delivering reliable communication solutions tailored to healthcare needs. Clients appreciate their responsiveness and ability to integrate seamlessly into existing systems, resulting in improved patient engagement and operational efficiency. Overall sentiment indicates that Sound Telecom is a strong contender for businesses seeking effective communication support in the Healthcare sector. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846) ##### Real estate Experience Sound Telecom has received positive feedback from clients in the real estate industry, highlighting their expertise in providing tailored communication solutions. Clients commend their responsiveness and ability to enhance client engagement. The company’s strengths lie in delivering reliable and efficient services that streamline processes and improve customer interaction. Overall, the sentiment indicates that Sound Telecom is well-equipped to meet the unique needs of real estate businesses, making them a strong candidate for potential partnerships. - 1 review for real estate industry - Less than $10,000 avg. project cost - Sound Telecom is Great for After Hours (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118213) ##### Consumer Products Experience Sound Telecom has received positive feedback within the Consumer Products industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsive support and ability to effectively manage customer interactions, which enhances overall consumer satisfaction. The company’s strengths lie in their innovative technology and personalized service, making them a strong candidate for businesses seeking to improve customer engagement and streamline operations in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247) #### 0.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) - Less than $10,000 (12 reviews) - $10,000 to $49,000 (6 reviews) #### Completed projects in 19 cities - Cabot, Arkansas (1 projects) - Orlando, Florida (1 projects) - Vero Beach, Florida (1 projects) - Thomasville, Georgia (1 projects) - Chesterfield, Missouri (1 projects) - Irving, Texas (1 projects) - Plano, Texas (1 projects) - Waxahachie, Texas (1 projects) - Indianapolis, Indiana (1 projects) - Newark, New Jersey (1 projects) - Paterson, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Lebanon, Ohio (1 projects) - Sacramento, California (1 projects) - Sparks, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Manassas, Virginia (1 projects) - Virginia Beach, Virginia (1 projects) - Ozark, Alabama (1 projects) [View Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) #### 30% of employees work in Los Angeles office Los Angeles, CA 2202 S Figueroa St 2 - 5 employees [See All Locations (3)](https://clutch.co/profile/sound-telecom#location) --- ### [Calltastic](https://clutch.co/profile/calltastic) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 5% Ecommerce Marketing - 10% IT Strategy Consulting - 20% Business Consulting - 20% Sales Outsourcing #### Company description Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services. [Visit Website](https://calltastic.ventures/) --- ### [RCM Centric](https://clutch.co/profile/rcm-centric) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Jose, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% IT Managed Services #### Company description RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize. [Visit Website](https://rcmcentric.com/) --- ### [CrosLinks](https://clutch.co/profile/croslinks) - 10 - 49 employees - Anaheim, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Customer Service Outsourcing - 20% IT Strategy Consulting - 20% IT Staff Augmentation - 20% Web Design #### Company description Advertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California. [Visit Website](https://www.croslinks.com/) --- ### [Staff Boom](https://clutch.co/profile/staff-boom) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Anaheim, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Corporate Training & Coaching - 15% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% IT Strategy Consulting - 20% Business Consulting - 10% Social Media Marketing #### Company description Staff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting. [Visit Website](http://staffboom.com/) --- ### [InteliKinect](https://clutch.co/profile/intelikinect) - 2 - 9 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 30% Customer Service Outsourcing #### Company description InteliKinect is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the company is based in San Diego, California. [Visit Website](https://www.intelikinect.com/) --- ### [Laserfiche](https://clutch.co/profile/laserfiche) - 250 - 999 employees - Long Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Accounting - 25% Customer Service Outsourcing - 25% Recruiting #### Company description Laserfiche is an Accounting company founded in 1987. Their team provides Accounting and Customer Service Outsourcing. [Visit Website](https://www.laserfiche.com/) --- ### [RPM BPO](https://clutch.co/profile/rpm-bpo) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Jose, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description RPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit. [Visit Website](https://www.rpmbpo.com/) --- ### [AWESOME OS](https://clutch.co/profile/awesome-os) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% HR Outsourcing #### Company description Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](http://www.awesomeos.com/) --- ### [Rulai, Inc.](https://clutch.co/profile/rulai) - 10 - 49 employees - Campbell, CA #### Services Provided - Allocation of Expertise by Percentage - 50% AI Development - 50% Customer Service Outsourcing #### Company description Small artificial intelligence company and Customer Service Outsourcing company Rulai, Inc., is in Campbell, California. Their services include Artificial Intelligence and Customer Service Outsourcing. [Visit Website](https://rul.ai/) --- ### [Woxforce Inc.](https://clutch.co/profile/woxforce) - 10 - 49 employees - Newark, CA #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 25% Recruiting - 25% Staffing #### Company description Located in Newark, California, Woxforce Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing. [Visit Website](https://www.woxforce.com/) --- ### [Sonify](https://clutch.co/profile/sonify) - 10 - 49 employees - Mountain View, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% IT Managed Services #### Company description Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services. [Visit Website](https://www.sonifyai.com) --- ### [Global Voxe Inc.](https://clutch.co/profile/global-voxe) - $250,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing - 25% Staffing #### Company description Midsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.globalvoxe.com) --- ### [Doctor Billing Experts](https://clutch.co/profile/doctor-billing-experts) - $1,000+ minimum project size - 10 - 49 employees - Modesto, CA #### Services Provided - Allocation of Expertise by Percentage - 33% Back Office Outsourcing - 33% Call Center Services - 34% Customer Service Outsourcing #### Company description Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.doctorcredentialings.com) --- ### [VOX Network Solutions](https://clutch.co/profile/vox-network-solutions) - 50 - 249 employees - Brisbane, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 20% Back Office Outsourcing - 24% Call Center Services - 26% Customer Service Outsourcing - 10% Web Design #### Company description VOX Network Solutions is a software development firm. The team focuses on Custom Software Development and Customer Service Outsourcing and is located in Brisbane, California. [Visit Website](https://www.voxns.com/) --- ### [Medical Care Billing](https://clutch.co/profile/medical-care-billing) - $5,000+ minimum project size - 50 - 249 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 60% Back Office Outsourcing - 20% Customer Service Outsourcing #### Company description Medical Care Billing is a Back Office Outsourcing company. The midsize San Diego, California-based team focuses on Back Office Outsourcing and Accounting. The company was established in 2012. [Visit Website](https://www.medicalcarebilling.com) --- ### [ModSquad](https://clutch.co/profile/modsquad) #### 4.5 out of 5 star rating (1 reviews) - 10,000+ employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 9% AI Consulting - 9% Call Center Services - 9% Content Moderation Services - 9% CRM Consulting and SI - 10% Customer Service Outsourcing - 9% Digital Strategy - 9% Generative AI - 9% IT Managed Services - 9% Cybersecurity - 9% IT Strategy Consulting - 9% Social Media Marketing #### Company description ModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted. [Visit Website](https://modsquad.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-customer-support) --- ### [HighPower](https://clutch.co/profile/highpower) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 50% Customer Service Outsourcing #### Company description HighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://highpowercallcenter.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.