# Top Chat Support Services

Highly reviewed Chat Support Services companies include SupportYourApp, Helpware CX, Remote CoWorker, Unity Communications, Select VoiceCom, Top Customer Service, Salesupply, Uassist.ME, BPO Hive LLC, FlairsTech.



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## List of the Best Top Chat Support Services

Ratings Updated: Jul 15, 2026


### [SupportYourApp](https://clutch.co/profile/supportyourapp)
#### 4.8 out of 5 star rating (87 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Wilmington, DE

#### Services Provided - Allocation of Expertise by Percentage
- 20% AI Agents
- 15% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 5% Data Annotation Services

#### Company description
SupportYourApp is a Customer Support Outsourcing company providing scalable Customer Service BPO solutions, including 24/7 support and call center solutions. Reviews indicate a mixed reception: 75% of reviewers praised their flexibility, responsiveness, and ability to deliver high-quality support, while 25% reported issues with accountability and workload efficiency. Overall, SupportYourApp is recognized for its strong customer-centric approach and adaptability to business needs.
[Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile)


#### Detail-oriented
Clients have noted SupportYourApp's strong attention to detail, highlighting instances of proactivity and efficient communication despite time zone differences. One client emphasized their consultant's ability to handle customer communication effectively, contributing to increased customer satisfaction and retention. Overall, the sentiment is highly positive, with clients expressing satisfaction with the level of detail and dedication demonstrated in the services provided.
- App Management & Support for Learning Tech Company (5.0/5, Sep 19, 2024): The consultant demonstrates proactiveness, attention to detail, and is able to work even in a time zone completely different from the main team's. We're more than satisfied with SupportYourApp's services and can evaluate the consultant’s work and dedication as 10/10. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/315621)

#### Reviewed 11 times in the past 6 months

In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas.
- 7 of 11 reviews are 5 stars
- 7 new reviews for Customer Service Outsourcing services
- $200,000 – $999,999 avg. project cost
[Read 11 Recent Reviews](https://clutch.co/profile/supportyourapp?sort_by=date_desc&verified=true#reviews)

#### Experience in 19 industries

SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors.
[Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews)

##### Hospitality & leisure Experience
SupportYourApp has demonstrated strong expertise in the hospitality and leisure industry, specifically in guest communication and customer journey management. Clients appreciate their professionalism and adaptability, particularly during challenging times like the COVID-19 pandemic. The company's ability to seamlessly integrate with clients' operations and provide valuable insights enhances overall guest experience. This combination of service-oriented support and industry knowledge positions SupportYourApp as a strong partner for businesses seeking to enhance their hospitality services.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Services for Vacation Rental Company (5.0/5, Jul 22, 2020): SupportYourApp provides resources to support external communications for a hospitality company. They communicate with clients across platforms to address inquiries, establish reservations, and process payments.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/141966)

##### Non-profit Experience
SupportYourApp demonstrates significant expertise in supporting non-profit initiatives, as evidenced by their effective technical and operational assistance for the Soul Link mobile application. Clients have praised their high-quality service, timely issue resolution, and strong project management, which ensures continuity and stability of operations. Overall sentiment is highly positive, with clients highlighting the company's alignment with their mission and values, making them a strong candidate for non-profit organizations seeking reliable support.
- 1 review for non-profit industry
- 1 review is 5 stars
- Unknown avg. project cost
- Outsourced Back-Office/Customer Service for Wellness App Co (5.0/5, Dec 23, 2025): SupportYourApp provides ongoing technical and operational support for a wellness mobile app company. The team focuses on maintaining stability, addressing user-reported issues, and supporting app updates. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/427227)

##### Transportation Experience
SupportYourApp has demonstrated strong expertise in the Transportation industry, particularly in customer service for e-bike and e-scooter sharing companies. Their client, Zipp Mobility Limited, praised their quick response times and low ticket counts, highlighting their flexibility and responsiveness as key strengths. The overall sentiment reflects satisfaction with their service delivery and effective project management, making SupportYourApp a suitable partner for businesses seeking reliable customer support solutions in the Transportation sector.
- 1 review for transportation industry
- $50,000 – $199,999 avg. project cost
- Customer Service for E-Bike & E-Scooter Sharing Operator (4.5/5, Mar 22, 2023): SupportYourApp provides customer service support for an e-bike and e-scooter sharing operator. After learning the client's goals, they work on responding to customers and handling tickets.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/189108)

##### Consumer Products Experience
SupportYourApp has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support and efficiency during peak seasons. Clients praised their ability to manage high volumes of inquiries while maintaining excellent response times and customer satisfaction. The team's dedication to learning and improving internal processes has been particularly noted, leading to significant enhancements in service quality. Overall, SupportYourApp is well-regarded for its strong communication skills and responsiveness, making them a suitable partner for businesses seeking reliable customer service solutions.
- 3 reviews for consumer products industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Technical Support for Consumer Tech Company (5.0/5, Mar 24, 2020): SupportYourApp provided technical support. They fulfilled tickets, prioritized needs, and created a streamlined process to resolve issues.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/42808)
- Customer Support for Private Label Product Company (5.0/5, Mar 3, 2021): SupportYourApp provides customer support services to a private label products company. Their main task is to respond to customer calls and emails, maintaining a stress-free environment for all stakeholders.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/84898)
- Customer Support Services for Science-Inspired Products Co (5.0/5, Apr 30, 2025): SupportYourApp provides customer support services for a science-inspired products company. The team handles customer inquiries related to purchases, deliveries, and returns. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/370822)

##### eCommerce Experience
SupportYourApp demonstrates strong expertise in the eCommerce sector, particularly in customer support. Clients report increased customer satisfaction (CSAT) and retention due to timely, professional assistance. Their personalized approach and effective team management are highlighted as key strengths. The ability to scale support and adapt to client needs reflects their commitment to enhancing eCommerce operations, making them a suitable partner for businesses seeking reliable customer service solutions.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for E-Commerce Company (5.0/5, Oct 21, 2024): SupportYourApp provides customer support services for an e-commerce company. The team has provided a support consultant to handle the client's email customer communication and QA. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/324075)

##### HVAC Experience
SupportYourApp has demonstrated significant expertise in enhancing customer support operations within the HVAC industry, particularly through its partnership with Sensibo. Clients appreciate their high-quality service, effective project management, and responsiveness, leading to notable improvements in customer satisfaction and operational efficiency. With a focus on technical support and customer onboarding, SupportYourApp proves to be a valuable partner for HVAC businesses seeking to scale while maintaining exceptional service quality.
- 1 review for hvac industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support for Smart Home Climate Control Brand (5.0/5, Aug 27, 2024): SupportYourApp provides customer support services to a smart home climate control brand. The team handles inbound inquiries, onboards end clients, manages the CRM system, and analyzes customer feedback. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/309982)

##### Healthcare Experience
SupportYourApp has received positive feedback in the Healthcare sector, demonstrating strong expertise in customer support for app developers. Clients highlight their proactive communication, multilingual capabilities, and adaptability in handling various tasks, including process documentation. The partnership has allowed clients to focus on strategic improvements while ensuring high-quality support. Overall, their professionalism and commitment to learning make them a solid choice for healthcare businesses seeking reliable support services.
- 1 review for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Meditation App (5.0/5, Jan 23, 2023): SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518)

##### Telecommunications Experience
SupportYourApp has demonstrated significant expertise in the Telecommunications industry by effectively managing customer communications for clients like Cardo Systems. Their ability to provide multilingual support and streamline resolution processes has been highly praised, leading to a considerable expansion of the client's support team. Overall, clients commend SupportYourApp for their professionalism, timely delivery, and quality communication, making them a strong contender for businesses seeking reliable support services in the Telecommunications sector.
- 1 review for telecommunications industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support for Smart Communication System Provider (5.0/5, Mar 25, 2024): SupportYourApp provides phone and email customer support for a smart communication system provider. Their team processes customer queries in different languages and at different difficulty levels. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277832)

##### Arts, entertainment & music Experience
SupportYourApp has demonstrated significant expertise in the Arts, entertainment & music industry through positive feedback from clients in music distribution and live events. Their strengths lie in providing skilled teams for content moderation and technical support, ensuring high-quality service while adapting to client needs. Clients commend their effective communication, timely delivery, and ability to seamlessly integrate with existing operations, making SupportYourApp a reliable partner for projects in the Arts, entertainment & music sector.
- 2 reviews for arts, entertainment & music industry
- Unknown avg. project cost
- Content Moderation Services for Music Distribution Company (4.0/5, Mar 25, 2024): SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277813)
- IT Staff Augmentation for SaaS Solutions Company (4.0/5, Jun 30, 2026): SupportYourApp provides staff augmentation services for a SaaS solutions company. SupportYourApp's team works as an extension of the client's internal team to address their development needs. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/468615)

##### Research Experience
SupportYourApp demonstrates strong expertise in providing multilingual customer support tailored for the Research industry, particularly in IoT solutions. Clients have praised their proactive communication, efficient integration with CRM systems, and the ability to deliver high-quality, timely support. Overall, the sentiment is highly positive, indicating that SupportYourApp effectively enables companies to focus on strategic objectives while ensuring customer satisfaction.
- 1 review for research industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Services for R&D Service Provider (5.0/5, Feb 3, 2024): An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/266300)

##### Other Industry Experience
SupportYourApp has garnered positive feedback within the Other Industry sector, particularly for its exceptional customer support capabilities. Clients highlight the team's effective handling of complex inquiries and their seamless communication processes. The company's responsiveness and dedication to customer satisfaction have enabled businesses to focus on growth while ensuring their clients receive top-notch service. Overall, SupportYourApp is highly regarded for its professionalism, attention to detail, and ability to scale support efficiently, making it a strong contender for companies in need of customer service solutions.
- 2 reviews for other industry industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): SupportYourApp provides customer support for a B2B SaaS company. Their team offers 24/7 customer service in English over the phone and email. They are also slated to provide chat support in the future.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906)
- Call Center Services for B2C Software Solutions Company (5.0/5, Jan 17, 2023): SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/176310)

##### Social Networking Experience
SupportYourApp demonstrates significant expertise in the Social Networking industry by providing real-time customer support through dedicated agents. Clients have praised their quick response times, often under one minute, and the team's professionalism and approachability. The effective use of tools like Intercom and Slack facilitates smooth communication and collaboration. Overall, potential clients can expect reliable support and a dedicated partnership, making SupportYourApp a strong candidate for projects in this sector.
- 1 review for social networking industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support Services for Team Building Platform (5.0/5, Nov 15, 2022): SupportYourApp provides real-time customer support services to a team building platform. They've deployed five English-speaking consultants who provide chat assistance to the platform's users via Intercom.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/167165)

##### Business services Experience
SupportYourApp has demonstrated substantial expertise in the Business services industry by providing effective customer support solutions. Clients commend their responsive teams, which significantly improved key performance indicators, including response and resolution times. The company's proactive involvement and ability to swiftly match talent with client needs further enhance their reputation. However, some clients suggest a more structured approach to aligning services with specific company KPIs for optimal results, indicating room for growth in service clarity.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer & Tech Support for Document Signing App (5.0/5, Sep 27, 2019): SupportYourApp provides technical support for an app, resolving customer concerns through a ticketing system. Support agents are responsible for quick response and resolution times.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/54673)

##### Gaming Experience
SupportYourApp demonstrates strong expertise in the Gaming industry, particularly in iGaming customer support. Clients commend their consistent communication, professionalism, and efficiency in handling inquiries. Their 24/7 support model significantly enhances player engagement, establishing a reliable partnership for game providers. The overall sentiment is highly positive, highlighting the company's ability to deliver high-quality support and adapt to client needs effectively, making them a strong candidate for businesses seeking customer care solutions in the Gaming sector.
- 1 review for gaming industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Gaming Company (5.0/5, Nov 12, 2025): SupportYourApp provides customer service outsourcing for a gaming company. The team is responsible for offering Level 1 customer support for the client's gaming content via email and phone on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/419270)

##### Software Experience
SupportYourApp demonstrates strong expertise in eCommerce sales and customer support within the Software industry, providing effective lead qualification and user experience enhancements. Clients commend their robust communication, dedication during challenging circumstances, and ability to generate positive ROI. However, there is a noted opportunity for improved proactivity among team managers. Overall, their strengths in operational efficiency and responsive service make them a suitable partner for businesses seeking impactful software solutions.
- 1 review for software industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Sales & Customer Support for Automation Company (5.0/5, Jan 23, 2026): SupportYourApp provides sales and customer support for an automation company. The team handles live chat and email communication, offers technical support, and helps with lead qualification and reporting. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/431728)

##### Education Experience
SupportYourApp has received positive feedback from clients in the Education industry, highlighting their expertise in customer support and technical assistance. Clients commend their ability to handle increased communication demands and provide tiered support effectively, contributing to enhanced customer satisfaction and retention. The company's proactive approach, timely reporting, and adaptability have significantly impacted their clients' operational efficiency and student outcomes, making them a solid choice for educational organizations seeking reliable support.
- 5 reviews for education industry
- 4 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Care Support for E-Learning Company (5.0/5, Feb 9, 2021): SupportYourApp provides customer care services to support an e-learning company's global customer base. Their team offers round-the-clock services to manage the client's tickets, helpdesk platform, and emails. 
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61994)
- Call Center Services for Learning Platform (5.0/5, Feb 11, 2021): SupportYourApp provides call center services for a learning academy. The team provides communication support in both English and Russian.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/66340)
- Call Center Services for Education Company (4.5/5, May 19, 2023): SupportYourApp provides Tier 1 help desk support for an education company. This includes responding to email and phone inquiries, applying tags, escalating issues, and providing analytics reports and insights. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/202958)
- App Management & Support for Learning Tech Company (5.0/5, Sep 19, 2024): SupportYourApp provides app management and support services for a learning technology company. The team is responsible for resolving client issues and handling communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/315621)
- L2 Technical Support for EdTech Firm (5.0/5, Nov 17, 2025): SupportYourApp provides L2 technical support for an edtech company, filling in for their night shift operations. They handle email support, resolve customer issues, and ensure consistent customer communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/420262)

##### Financial services Experience
Client feedback highlights SupportYourApp's effectiveness in the Financial services industry, emphasizing their expertise in scalable customer support. Users report improved response times, high-quality service, and flexibility in managing support volumes. The company has been praised for its structured project management and collaborative communication, making it a reliable partner for businesses seeking enhanced customer service capabilities. Overall, the sentiment is positive, indicating that SupportYourApp is well-suited for companies in the Financial services sector.
- 5 reviews for financial services industry
- 5 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
-  Customer Support for Fintech Company (5.0/5, Apr 14, 2020): SupportYourApp provided 24/7 customer support in multiple languages to assist users across the European Union. 
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/59083)
- Customer Support Services for Financial Services Provider (5.0/5, Nov 27, 2020): SupportYourApp provides customer support, which involves answering emails and engaging in live chats. 
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/124959)
- BPO for Blockchain-Based Noncustodial Wallet Provider (5.0/5, Aug 2, 2023): SupportYourApp provides customer support for a blockchain-based noncustodial wallet provider. The team focuses on Ukrainian, Argentinian, and American user support, customer journey optimization, and guidance. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/221903)
- Customer Support Outsourcing for Financial Services Company (5.0/5, Aug 25, 2025): SupportYourApp provided customer support services for a financial services company. The team handled tickets from companies and end-users, assisted in fraud investigations, and analyzed transaction statuses. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/400756)
- Customer Service Outsourcing for Financial Services Company (5.0/5, May 28, 2026): SupportYourApp provides customer service outsourcing for a financial services company. The team handles first-line support, including responding to queries, troubleshooting issues, and escalating complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/460426)

##### Energy & natural resources Experience
SupportYourApp has received positive feedback within the Energy & natural resources sector for their effective customer care services. Clients highlight their impressive project management, timely delivery, and the ability to significantly enhance ticket resolution rates, improving overall customer satisfaction. Their expertise in providing tailored support during peak periods showcases a strong fit for businesses seeking reliable and efficient service in the industry.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Water & Energy Metering Company (5.0/5, May 4, 2026): SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/454453)

##### Manufacturing Experience
SupportYourApp demonstrates strong expertise in the Manufacturing industry, particularly in scaling and training operations. A global department head at FibreTrace noted their effective management of client expectations and timely project delivery. The simplicity of their partnership model was highlighted as a key strength. Overall, the feedback reflects a positive sentiment, indicating that SupportYourApp is well-equipped to support businesses in the Manufacturing sector looking for reliable operational assistance.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Fiber Verification Co (5.0/5, Sep 30, 2025): SupportYourApp provided customer support services for a fiber verification company. The team was responsible for all aspects of the client's customer success. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/410007)

##### Fitness Experience
The reviews highlight SupportYourApp's expertise in delivering exceptional customer service for fitness industry clients, particularly in the VR fitness space with FitXR. Client feedback emphasizes their seamless integration into operations, high adaptability, and commitment to business objectives, resulting in improved customer satisfaction scores. Their proactive approach to communication and autonomous work style positions them as a strong partner for fitness companies seeking reliable support solutions.
- 1 review for fitness industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support Services for VR Fitness App (5.0/5, Dec 4, 2025): SupportYourApp provides customer support services for a VR fitness app. The team handles email, chat, and social responses, identifies and diagnoses product bugs, and monitors and moderates app store reviews. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/423506)

##### Wellness & Fitness Experience
SupportYourApp has demonstrated strong expertise and reliability in the Wellness & Fitness industry, particularly through efficient customer support and operational management. Clients appreciate their proactive communication, responsiveness, and ability to integrate seamlessly with existing teams. Positive feedback emphasizes the effectiveness of their support agents in handling inquiries and enhancing user experiences. Overall, the sentiment reflects a high level of satisfaction, making SupportYourApp a solid choice for businesses seeking scalable and customer-centric solutions in the Wellness & Fitness sector.
- 3 reviews for wellness & fitness industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- BPO for Health Tech Startup (4.5/5, Apr 19, 2022): SupportYourApp is providing BPO services for a health tech startup. They are managing health coaches that interact with the client’s customers. 
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/16170)
- Customer Service Outsourcing for Self-Care Platform (4.0/5, Jul 8, 2025): SupportYourApp provides customer support services for a self-care platform. SupportYourApp expands the client's support team with agents who handle incoming inquiries and ensure users have a smooth experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/388411)
- Customer Service Outsourcing for Audio Technology Company (5.0/5, Oct 21, 2025): SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908)

##### Other industries Experience
SupportYourApp has received positive feedback from clients in the Other industries sector for their reliable and adaptable customer support services. Clients have praised their ability to provide 24/7 coverage, enhancing customer satisfaction significantly. The team's professionalism, quick response times, and commitment to understanding clients' needs were highlighted as key strengths. Overall, their expertise in tailoring support solutions to meet varying demands positions them as a strong contender for businesses seeking robust customer service capabilities.
- 36 reviews for other industries industry
- 28 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Support for Video-Based Health & Wellness Monitor (5.0/5, Nov 15, 2021): A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/4742)
- BPO for Health Tech Startup (4.5/5, Apr 19, 2022): SupportYourApp is providing BPO services for a health tech startup. They are managing health coaches that interact with the client’s customers. 
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/16170)
- Customer Support for Computer Software Company (5.0/5, May 28, 2021): SupportYourApp manages the computer software company's technical and commercial support requests. They respond to existing and prospective third-party users daily. The team mainly works using ZenDesk and Asana. 
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/38770)
- Technical Support for Consumer Tech Company (5.0/5, Mar 24, 2020): SupportYourApp provided technical support. They fulfilled tickets, prioritized needs, and created a streamlined process to resolve issues.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/42808)
- Customer Support for Technology Platform (5.0/5, Sep 11, 2020): SupportYourApp provides customer support for a SaaS solution. They work with an advanced CRM and invoice platforms. They respond to all emails, chats, and phone calls within 5–15  minutes.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61903)
- Customer Support for Private Label Product Company (5.0/5, Mar 3, 2021): SupportYourApp provides customer support services to a private label products company. Their main task is to respond to customer calls and emails, maintaining a stress-free environment for all stakeholders.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/84898)
- Technical Customer Support for Software Developer (5.0/5, Dec 8, 2016): SupportYourApp provides customer support for the client, covering all of the potential general, pre-sales, and technical questions that customers may encounter.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/85997)
- Customer Support Services for SaaS Company (4.5/5, Aug 5, 2021): To optimize their communication with their customers, a SaaS company hired SupportYourApp to manage customer support calls, emails, and chats. They have provided 10 consultants for this project.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/99924)
- Answering Services for Software Dev Company (5.0/5, Nov 2, 2020): SupportYourApp provides first- and second-tier tech support for a digital services company. Typically, they handle customer chats, emails, and calls but have also provided around-the-cloud support before.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/104006)
- Customer Support for Tech Startup (5.0/5, Nov 10, 2020): SupportYourApp provides ongoing 24/7 customer support for a tech startup. The team handles the live chat interactions for the client.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/111324)
- Technical Support for Analytics Platform (5.0/5, Mar 31, 2021): SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113070)
- Customer Support Services & Chatbot Dev for Software Company (5.0/5, Jun 16, 2020): SupportYourApp provides customer support services to a software company. They set up a call center and manage email and SLAs. They’re building out a chatbot and continuously optimizing support technologies.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113408)
- Customer Support Services for Ad-Blocking Software Service (5.0/5, Jun 17, 2020): SupportYourApp provides outsourced customer support services to an ad-blocking software company, answering calls, emails, and live chats. The team also files bug reports and analyzes app logs.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/114469)
- Call Center Services for Transportation Service Provider (5.0/5, Sep 28, 2022): SupportYourApp is providing call center services for a transportation services provider. The team is in charge of answering inbound calls, emails, and online inquiries.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/160211)
- Call Center Services for B2C Nutritional Product Company (4.5/5, Nov 7, 2022): SupportYourApp provides call center services for a B2C nutritional product company. The team works 20 hours daily for five days as support agents who communicate with customers and document information.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/165596)
- Customer Support Services for Team Building Platform (5.0/5, Nov 15, 2022): SupportYourApp provides real-time customer support services to a team building platform. They've deployed five English-speaking consultants who provide chat assistance to the platform's users via Intercom.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/167165)
- Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): SupportYourApp provides customer support for a B2B SaaS company. Their team offers 24/7 customer service in English over the phone and email. They are also slated to provide chat support in the future.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906)
- Customer Support Services for B2C IT company (5.0/5, Dec 26, 2022): SupportYourApp provides call center services for a B2C IT company. They resolve issues during the installation process and provide ongoing support from nine a.m. to five p.m.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/173534)
- Business Services for Software Company (5.0/5, Jan 3, 2023): SupportYourApp provides business development and support services for a software company. They set up communication systems, connect the client with the support team, and provide data on the team's performance.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/174345)
- Customer Support Services for B2B Software Development Firm (5.0/5, Jan 10, 2023): SupportYourApp provides customer support services for a B2B software development firm. They've deployed two consultants who communicate with the end customers through Slack and a CRM ticketing system.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/175288)
- Call Center Services for B2C Software Solutions Company (5.0/5, Jan 17, 2023): SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/176310)
- Call Center Services for Meditation App (5.0/5, Jan 23, 2023): SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518)
- Customer Service for E-Bike & E-Scooter Sharing Operator (4.5/5, Mar 22, 2023): SupportYourApp provides customer service support for an e-bike and e-scooter sharing operator. After learning the client's goals, they work on responding to customers and handling tickets.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/189108)
- Customer Support Services for R&D Service Provider (5.0/5, Feb 3, 2024): An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/266300)
- Customer Support Services for HealthTech Company (5.0/5, May 13, 2024): SupportYourApp provides customer support services to a healthtech firm. They manage the client's email customer communication, handle their Zendesk system, conduct QA reviews, and create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/288293)
- Customer Service Outsourcing for Public Transportation Co (4.0/5, Oct 10, 2024): SupportYourApp provides customer support services for a public transportation company. The team monitors customer requests 24/7, handling support cases for the client's products and the companies they acquire.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/321278)
- Customer Service Outsourcing for Baggage Solutions Company (4.0/5, Jan 27, 2025): SupportYourApp provides customer support services for a baggage solutions company. The team is responsible for handling the client's incoming tickets from passengers using EBT. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/346682)
- Customer Support Services for Science-Inspired Products Co (5.0/5, Apr 30, 2025): SupportYourApp provides customer support services for a science-inspired products company. The team handles customer inquiries related to purchases, deliveries, and returns. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/370822)
- Call Center & Customer Support Services for Software Company (5.0/5, May 2, 2025): SupportYourApp provides call center and customer support services for a software company. The team offers 24/7 support, gathers customer information, and escalates cases to the client for action or resolution. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/371512)
- Customer Service Outsourcing for Self-Care Platform (4.0/5, Jul 8, 2025): SupportYourApp provides customer support services for a self-care platform. SupportYourApp expands the client's support team with agents who handle incoming inquiries and ensure users have a smooth experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/388411)
- Customer Service Outsourcing for Software Company (5.0/5, Oct 13, 2025): SupportYourApp provides 24/7 customer support for a visitor management software company. The team provides support via phone, chat, and email. They use Salesforce as the central platform for case management. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/412847)
- Customer Service Outsourcing for Audio Technology Company (5.0/5, Oct 21, 2025): SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908)
- Customer Support for Product Information Mgmt Company (5.0/5, Nov 19, 2025): SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of operations. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/420748)
- Customer Service Outsourcing for Software Development Co (5.0/5, Jan 13, 2026): SupportYourApp provides customer support services for a software development company. The team handles email support 24/7, providing approximately one hour of dedicated support per shift. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/429724)
- Sales & Customer Support for Automation Company (5.0/5, Jan 23, 2026): SupportYourApp provides sales and customer support for an automation company. The team handles live chat and email communication, offers technical support, and helps with lead qualification and reporting. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/431728)
- Customer Service Outsourcing for Email Delivery Platform (4.5/5, Mar 18, 2026): SupportYourApp provides ongoing customer support for an email delivery platform. The team handles customer inquiries and monitors system alerts to ensure continuous coverage and timely responses. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/443703)

##### Retail Experience
SupportYourApp has received mixed feedback from retail clients. Positive reviews highlight their expertise in handling customer inquiries, resulting in increased customer satisfaction and retention. Clients appreciate their commitment and responsiveness. However, negative feedback points to inefficiencies, particularly in ownership and ticket management, leading to increased internal workload. Overall, while SupportYourApp demonstrates strengths in client engagement and support structure, potential retail clients should weigh these against reported challenges in service reliability and efficiency.
- 4 reviews for retail industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Support Services for Heart Rate Monitor Store (5.0/5, Feb 2, 2021): SupportYourApp provides customer support call center services to a heart rate monitor store. The goal is to save time for the client's operational processes. The team offers English, German, and French support.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/53464)
- Customer Support for Gift & Accessories Brand (5.0/5, Jun 21, 2023): SupportYourApp provides customer support services to a gift and accessories brand. They've deployed three agents who offer phone and email support seven days a week for 14-22 hours daily. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/210534)
- Customer Service Outsourcing for Beach & Souvenir Retail Co (5.0/5, Oct 16, 2024): SupportYourApp provides customer support services for a beach and souvenir retail company. The team is responsible for managing and responding to customer inquiries via calls and emails. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/322923)
- Customer Service Outsourcing for Lifestyle Apparel Brand (0.5/5, Mar 23, 2026): A lifestyle apparel brand hired SupportYourApp to provide customer support outsourcing services. The team was responsible for handling support tickets to reduce the client's workload. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444760)

##### Media Experience
Clients in the Media industry commend SupportYourApp for their exceptional recruitment services, particularly noting their effectiveness in enhancing hiring speed and candidate quality. One client highlighted successful placements exceeding 10 hires with a 100% probation completion rate. Their timely project delivery and commitment to client satisfaction further reinforce their expertise, making them a strong partner for media organizations seeking to optimize their workforce and streamline operations.
- 1 review for media industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruitment & HR Outsourcing for Media Company (5.0/5, May 22, 2026): SupportYourApp provides HR outsourcing and recruitment services for a media company. The team sources candidates, conducts interviews, and supports the client during technical interviews. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/459191)

##### Advertising & marketing Experience
SupportYourApp has received positive feedback from clients in the Advertising & Marketing industry for their reliability, effective communication, and ability to scale support teams as needed. Clients praised their commitment to customer satisfaction, noting significant improvements in response times and customer retention. The team's adaptability and understanding of marketing processes have led to enhanced client experiences, making them a valuable partner for businesses seeking to optimize their customer support strategies.
- 6 reviews for advertising & marketing industry
- 5 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Care Support for Marketing Agency (5.0/5, Feb 17, 2021): SupportYourApp was hired by a marketing agency for back-office services. The team is in charge of taking live calls for customer support with the goal of helping the client in optimizing customer communication.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/72368)
- Customer Support for Social Media Growth Firm (5.0/5, Jan 10, 2017): SupportYourApp has provided full customer support for the client, following instructions well for all related processes and helping the client expand support.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/89166)
- BPO Services for Marketing Platform (5.0/5, May 5, 2021): Supplementing an in-house support team, SupportYourApp provides customer support services for a marketing platform. They are responsible for dealing with day-to-day customer concerns for the client.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/141561)
- Call Center Services for Video Editing Platform (5.0/5, Oct 31, 2022): SupportYourApp provides call center services for a video editing platform. They provide 24/7 chat and email support for the client's customers.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/164575)
- Customer Support for E-Commerce Company (5.0/5, May 5, 2023): SupportYourApp provides ongoing customer support for an e-commerce company. The team is responsible for external support to the client's customers via chat, email, and phone in two languages.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/199637)
- IT Staff Aug for Generative AI Platform (4.5/5, Feb 15, 2026): SupportYourApp provides IT staff augmentation services for a generative AI platform. They've deployed two agents who handle cases via chat, monitor the client's AI engine, and fix issues in real time. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/436408)

##### Information technology Experience
SupportYourApp has received positive feedback within the Information Technology industry for its operational excellence, responsiveness, and ability to provide scalable customer support solutions. Clients commend the company's proactive project management, high-quality support, and capability to adapt to evolving needs, contributing to improved customer satisfaction and operational efficiency. Overall, the sentiment is overwhelmingly favorable, indicating that SupportYourApp is a strong candidate for organizations seeking reliable IT support services.
- 6 reviews for information technology industry
- 6 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Staff Augmentation for Software Provider (5.0/5, Sep 4, 2019): SupportYourApp provides ongoing staffing support, supplying teammates to augment a sales and support team. They supply professionals and work within existing practices and answer customer requests. 
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/37571)
- Presales & Customer Support for AI Language Platform (5.0/5, Apr 15, 2020): SupportYourApp undertook the supporting role of pre-sales and customer support for an AI and chatbot solutions company. They were contracted to communicate and serve customers through digital channels.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/60213)
- Staff Augmentation for Employee Training SaaS Platform (5.0/5, Feb 19, 2020): Supplementing an in-house support team, the team at SupportYourApp provides customer service agents. The team takes inbound calls for the employee training platform.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/143261)
- Customer Support Services for IT Company (5.0/5, Jul 22, 2025): SupportYourApp provides customer support services for an IT company. The team offers ticket-based end customer and technical support and manages a 24/7 phone hotline for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/392175)
- Customer Service Outsourcing for Vocal Biomaker Tech Company (5.0/5, Feb 19, 2026): SupportYourApp provides customer support for a vocal biomarker technology company. The team offers 24/7 support with an average response time of five minutes via email, chat, and phone. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/437476)
- Customer Service Outsourcing for Enterprise Health Platform (5.0/5, Mar 20, 2026): SupportYourApp provides customer service outsourcing for an enterprise health platform. The team handles Level 1 and Level 2 support, including ticket triage, issue resolution, and escalation management. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444275)

##### IT Services Experience
SupportYourApp demonstrates strong expertise in IT services, particularly in customer support and chatbot development. Client feedback highlights their flexibility, rapid project adaptation, and impressive performance, achieving a 95% customer satisfaction rate. They efficiently manage support processes, optimizing systems based on client feedback. Businesses seeking immediate, high-quality support solutions will find SupportYourApp a suitable partner, given their proven track record and ability to quickly mobilize resources.
- 1 review for it services industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Customer Support Services & Chatbot Dev for Software Company (5.0/5, Jun 16, 2020): SupportYourApp provides customer support services to a software company. They set up a call center and manage email and SLAs. They’re building out a chatbot and continuously optimizing support technologies.
 [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113408)

#### Completed projects in 24 countries
- Austria (1 projects)
- Bahamas (1 projects)
- Canada (1 projects)
- Costa Rica (1 projects)
- Czech Republic (2 projects)
- Denmark (2 projects)
- France (1 projects)
- Germany (3 projects)
- Greece (1 projects)
- Ireland (2 projects)
- Israel (6 projects)
- Italy (1 projects)
- Luxembourg (1 projects)
- Malta (1 projects)
- Netherlands (3 projects)
- New Zealand (1 projects)
- Norway (1 projects)
- Poland (1 projects)
- Russia (1 projects)
- Sweden (2 projects)
- Switzerland (1 projects)
- Ukraine (7 projects)
- United States (25 projects)
- England (5 projects)

This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
- Vietnamese
- Cantonese
- Italian
- Urdu
- Polish
- Ukrainian
- Persian
- Romanian
- Azerbaijani
- Dutch
- Hebrew
- Czech
- Serbian
- Bulgarian
- Estonian
- Slovakian
- Croatian
- Swedish
- Georgian
[View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews)

---

### [Helpware CX](https://clutch.co/profile/helpware-cx)
#### 4.8 out of 5 star rating (47 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Lexington, KY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Data Annotation Services

#### Company description
Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
[Visit Website](https://helpware.com/cx/?utm_source=clutch.co&utm_medium=referral&utm_campaign=customer-support-chat)


#### Openness
Clients have noted Helpware's strong emphasis on open communication and collaboration. For instance, a customer experience assistant manager highlighted that Helpware's team is vocal and transparent when clarifying processes, fostering a productive partnership. The feedback indicates a high level of satisfaction with Helpware's reliability and responsiveness, with clients appreciating the attentive nature of their team. Overall, the sentiment regarding openness is highly positive, reflecting a commitment to effective communication and teamwork.
- Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): For any processes that are in need of a clearer understanding or expectation, the team is vocal and open with communicating to deliver the best outcome. Helpware has provided continuous support helped build proficient processes, and developed open communication in our customer service department. Each team member is thoughtful with their time and attentive to our requests. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209)

#### Experience in 13 industries

Helpware CX has garnered positive feedback across various industries, including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients praised their project management, communication, and ability to adapt to specific needs, leading to increased efficiency and customer satisfaction. Particularly in IT and Healthcare, Helpware's expertise in training and support was highlighted as a strength. Overall sentiment reflects a strong alignment with clients' values and objectives, making Helpware a suitable choice for companies seeking customer support and operational enhancements.
[Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews)

##### Consumer Products Experience
Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector.
- 1 review for consumer products industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209)

##### Healthcare Experience
Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services.
- 1 review for healthcare industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848)

##### Information technology Experience
Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities.
- 2 reviews for information technology industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902)
- Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970)

##### Software Experience
The provider demonstrates considerable expertise in custom software services, particularly in Salesforce and UI/UX design. Clients appreciate their organized approach, effective communication, and capability to improve operational processes, resulting in enhanced reporting and task management. The overall sentiment is positive, highlighting the provider's commitment to delivering measurable value and adaptability to client needs. Their team's integration into client operations fosters collaboration, making them a strong candidate for businesses seeking efficient software solutions.
- 1 review for software industry
- $10,000 – $49,000 avg. project cost
- Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046)

##### eCommerce Experience
Helpware has received positive feedback from eCommerce clients, particularly for their customer support services. Clients appreciate their alignment with company values, excellent communication, and customization of services. Notable strengths include effective project management and measurable improvements in metrics such as handle time and cost per contact. The overall sentiment is favorable, indicating that Helpware is well-equipped to meet the specific needs of eCommerce businesses seeking reliable support solutions.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956)

##### Education Experience
Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector.
- 1 review for education industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984)

##### Food & Beverages Experience
Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector.
- 2 reviews for food & beverages industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409)
- Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032)

##### Nonprofit Experience
Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations.
- 1 review for nonprofit industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747)

##### Media Experience
Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services.
- 2 reviews for media industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247)
- Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213)

##### Retail Experience
Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses.
- 1 review for retail industry
- $10,000 – $49,000 avg. project cost
- Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054)

##### Other Industry Experience
Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry.
- 1 review for other industry industry
- 1 review is 5 stars
- Unknown avg. project cost
- Tech Support for Valet Tech Solution Provider  (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275)

##### Automotive Experience
Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts.
- 1 review for automotive industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230)

##### Business services Experience
Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs.
- 3 reviews for business services industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882)
- Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201)
- Office Support Resources for Hiring Company  (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551)

##### Financial services Experience
Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions.
- 2 reviews for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550)
- Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133)

##### Advertising & marketing Experience
Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts.
- 3 reviews for advertising & marketing industry
- Less than $10,000 avg. project cost
- Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522)
- Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167)
- Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430)

##### Telecommunications Experience
Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry.
- 1 review for telecommunications industry
- Unknown avg. project cost
- Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537)

##### Arts, entertainment & music Experience
Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836)

##### IT Services Experience
Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone.
 [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware.
[Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews)
- $50,000 to $199,999 (12 reviews)
- $10,000 to $49,000 (10 reviews)
- Less than $10,000 (4 reviews)
- $200,000 to $999,999 (3 reviews)
- $1,000,000 to $9,999,999 (3 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 5 countries
- Canada (1 projects)
- Georgia (1 projects)
- Kenya (1 projects)
- New Zealand (1 projects)
- United States (40 projects)

This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
[View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews)

---

### [Remote CoWorker](https://clutch.co/profile/remote-coworker)
#### 4.8 out of 5 star rating (191 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Hollywood, FL

#### Services Provided - Allocation of Expertise by Percentage
- 45% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 10% HR Consulting
- 10% Sales Outsourcing

#### Company description
Remote CoWorker is a Customer Service Outsourcing company specializing in providing virtual assistants and administrative support across various industries. Their reviews indicate a strong emphasis on improving operational efficiency, customer support, and administrative tasks, with 100% of feedback being positive. Clients consistently praise their proactive communication, responsiveness, and ability to align with company values, demonstrating effective project management and timely task completion.
[Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 3 reviews mention Chat Support Services

Chat Support Services Experience
Remote CoWorker receives favorable feedback for its Chat Support Services, with 95% of reviewers expressing satisfaction. Clients commend the promptness and effectiveness of their virtual assistants, highlighting strengths in communication and onboarding processes. Notable mentions include the ability to enhance administrative efficiency and customer satisfaction. While one reviewer noted billing issues, overall sentiment remains positive, showcasing Remote CoWorker's commitment to client success and professional service delivery.
- 1 of 3 Chat Support Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/remote-coworker#review-307226)

#### 24 reviews mention Customer Service Outsourcing

Customer Service Outsourcing for Transportation Company
5.0/5 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule.
- 18 of 24 Customer Service Outsourcing reviews are 5 stars
- 1 new review for Customer Service Outsourcing in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898)

#### Experience in 27 industries

Remote CoWorker has demonstrated expertise across various industries, including Medical, Construction, Arts & Entertainment, Real Estate, and Education. Clients praised their responsiveness, effective communication, and ability to streamline operations. In the Medical sector, they excelled in administrative support and patient communications. For Construction, they enhanced governance and operational processes. Overall sentiment is positive, highlighting timely delivery and strong cultural alignment, making Remote CoWorker a versatile choice for businesses seeking virtual assistance in these fields.
[Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews)

##### Medical Experience
Remote CoWorker has received positive feedback from medical industry clients, highlighting their expertise in providing efficient virtual assistance tailored to healthcare needs. Clients report significant improvements in operational efficiency, workflow management, and patient communication. Notably, their team demonstrates excellent project management and proactive support, allowing healthcare professionals to focus more on patient care. Overall, Remote CoWorker is seen as a reliable partner for medical organizations seeking to streamline administrative tasks and enhance productivity.
- 7 reviews for medical industry
- 6 reviews are 5 stars
- Less than $10,000 avg. project cost
- Administrative Assistance Services for Home Modification Co (4.5/5, Oct 25, 2023): Remote CoWorker provides administrative assistance services for a home modification company. The team provides an outsourced assistant who supports the client with research, scheduling, and invoicing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244136)
- Transcription, Billing & Verification for Medical Office (5.0/5, Aug 9, 2025): Remote CoWorker provides transcription, medical billing, and insurance verification services for a small medical office. The team uses AI to generate charts and create digital content for online courses. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/396834)
- Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform discovery calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164)
- Virtual Assistant Services for Psychiatric Practice (5.0/5, Apr 3, 2026): Remote CoWorker provides virtual assistant services for a psychiatric practice. The team manages patient coordination, communication, and documentation and helps streamline the client's internal processes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/447625)
- Staffing & Billing Services for Medical Equipment Company (5.0/5, May 26, 2026): Remote CoWorker provides staffing services for a medical equipment company. The team is responsible for collaborating with the client's billing team to streamline their workflows. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/459886)
- Virtual Assistant Services for Medical Company (5.0/5, May 28, 2026): Remote CoWorker provided virtual assistant services for a medical company. The team handled answering phone calls, responding to client inquiries, scheduling appointments, and assisting with marketing. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460407)
- Back-Office Outsourcing for Neurotechnology Company (5.0/5, Jun 25, 2026): Remote CoWorker provides back-office outsourcing for a neurotechnology company to improve operational efficiency. The team handles administrative tasks, schedules, and project coordination. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/467616)

##### Arts, entertainment & music Experience
Remote CoWorker demonstrates notable expertise in the Arts, entertainment & music industry, as evidenced by client feedback highlighting their exceptional project management, effective communication, and tailored support. Clients praise their ability to enhance business development, streamline administrative tasks, and boost operational efficiency. Their commitment to understanding client needs and delivering timely results positions them as a strong partner for organizations seeking reliable assistance in this sector.
- 6 reviews for arts, entertainment & music industry
- 5 reviews are 5 stars
- Less than $10,000 avg. project cost
- Video & Photography Production for Entertainment Company (5.0/5, May 23, 2022): Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly. 
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/20057)
- Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant for an events production company. The team provides administrative support, manages the client's leads, and assists with tech support inquiries and event scheduling. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987)
- Virtual Assistance for Entertainment Services Provider (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping inventory. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218390)
- Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): Remote CoWorker provides ongoing lead generation services for a party rental services company. The team's goal is to generate leads, reach out to potential clients, explain the product, and invoice clients once sales are done. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732)
- Back Office & Customer Service for Arts Training Facility (4.5/5, Nov 12, 2024): Remote CoWorker provides virtual assistant and back office services for a performing arts training facility. The team is responsible for handling class scheduling, marketing efforts, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330359)
- Business Dev Support for Arts, Entertainment & Music Co (5.0/5, May 30, 2026): Remote CoWorker provides ongoing business development support for an arts, entertainment, and music company. The team conducts market research, writes proposals, and tracks opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460917)

##### Sports Experience
Remote CoWorker demonstrates strong expertise in the Sports industry, effectively supporting clients with administrative tasks and content management. Feedback highlights their ability to enhance business operations, improve marketing efforts, and deliver high-quality, timely content. Clients appreciate their organizational skills, responsiveness, and the ability to learn industry-specific knowledge on the job. Overall, Remote CoWorker is well-regarded for their professionalism and impact, making them a suitable partner for businesses in the Sports sector.
- 2 reviews for sports industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Content Moderation &amp; Social Media Mktg for Technology Co (5.0/5, Sep 9, 2025): Remote CoWorker provides content editing, moderation, and social media posting services for a B2B technology and content vendor. They edit videos, create captions, and post content using back-office tools. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404532)
- Virtual Assistant Services for Equestrian Training Company (5.0/5, May 21, 2026): Remote CoWorker provides virtual assistant services for an equestrian training company. The team handles administrative tasks and helps automate processes to free up the client's time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/458923)

##### Franchises Experience
Remote CoWorker has received positive feedback from a leading franchise company specializing in senior living transitions. Clients highlighted the provider's expertise in enhancing customer service by ensuring live call responses, which significantly improved client satisfaction. The responsiveness and support provided by their Client Success Manager were particularly commended, resulting in the successful hiring of quality candidates. Overall, Remote CoWorker's strengths in communication and personalized service make them a strong candidate for businesses in the Franchises industry.
- 1 review for franchises industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruitment Services for Senior Living Referral Agency (5.0/5, Apr 28, 2026): Remote CoWorker provided recruitment services for a senior living referral agency. The team was tasked with finding candidates to improve the client's customer service experience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/453131)

##### Real estate Experience
Remote CoWorker has demonstrated significant expertise in supporting real estate businesses through various roles, including appointment setting, CRM management, and administrative assistance. Clients commend their effective communication and project management, noting increased productivity and successful lead generation as key outcomes. With a strong alignment of values and competitive pricing, Remote CoWorker is well-suited for real estate firms seeking reliable support to enhance operational efficiency and drive business growth.
- 9 reviews for real estate industry
- 9 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Data Entry for Investment Group (5.0/5, Nov 17, 2021): Remote CoWorker was hired by an investment group to handle their data entry efforts. They provided a customer service representative and set up the client's prospect database on ClientLook.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960)
- Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Remote CoWorker provides outbound lead generation efforts. They conduct calls using a script and a predetermined list of targets, generating leads with interest in buying or selling real estate.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590)
- Back-Office & HR Support for Real Estate Development Co (5.0/5, Mar 17, 2023): Remote CoWorker provides ongoing back-office support for a real estate development firm. The team is responsible for administrative, HR, and general operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/188209)
- Virtual Receptionist Services for Property Management Company (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual receptionist services for a property management company. The team takes phone calls, directs them to the appropriate party, and answers standard questions from end customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218637)
- Video Production & CRM & Database Mgmt for Real Estate Firm (5.0/5, Mar 6, 2024): Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/273842)
- SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): Remote CoWorker provides virtual assistant services for a real estate company. The team is responsible for cleaning up the client's CRM, cold calling, and managing the client's social media accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069)
- CRM & Social Media Management for Real Estate Company (5.0/5, Feb 4, 2025): Remote CoWorker provides ongoing CRM and social media management services for a real estate company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349051)
- Back Office Outsourcing for Real Estate Brokerage (5.0/5, Jan 16, 2026): Remote CoWorker back office outsourcing services for a real estate brokerage. The team provides ongoing administrative support and assists with various tasks to support agents and strategic projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/430432)
- Call Center Services for Real Estate Company (5.0/5, Apr 22, 2026): Remote CoWorker provides appointment-setting services for a real estate agency. The team contacts seller leads and sets up listing appointments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452094)

##### Legal Experience
Remote CoWorker has garnered positive feedback from legal industry clients, highlighting their expertise in recruiting qualified legal assistants and virtual staff. Clients praised their responsiveness, professionalism, and ability to match candidates with specific needs, which has significantly enhanced operational efficiency. The consistent emphasis on understanding client requirements and delivering high-quality personnel positions Remote CoWorker as a strong partner for law firms seeking reliable support and growth in client service.
- 8 reviews for legal industry
- 8 reviews are 5 stars
- Less than $10,000 avg. project cost
- Staff Augmentation for Law Firm (5.0/5, Dec 1, 2022): Remote CoWorker has augmented a law firm to fill the required positions. They've helped the client with customer intake, accounting, and administrative work.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169921)
- Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual secretary services for a law firm. The virtual secretary is responsible for answering phones and doing intakes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659)
- Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): Remote CoWorker provides call center services for an attorney firm. The team has backed up the phone, taken the client's information, and ensured the firm can assist them with legal matters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603)
- Legal Assistance Outsourcing for Law Firm (5.0/5, Jun 23, 2025): Remote CoWorker has recruited and provided three legal assistants for a law firm. The team has managed tasks such as answering phone calls, organizing and drafting documents, and conducting research. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/384447)
- SEO, Social Media Mktg & Digital Strategy for Legal Firm (5.0/5, Oct 7, 2025): Remote CoWorker provides SEO services for a legal firm. The team manages on-page SEO, keyword research, and performance reporting, and creates and optimizes paid media campaigns and marketing materials. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/411720)
- Administrative & Paralegal Services for Estate Planning Firm (5.0/5, Nov 10, 2025): Remote CoWorker has provided administrative and paralegal services for an estate planning and probate services company. The team has assigned one resource to work on the client's project. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/418879)
- Virtual Assistant Services for Law Firm (5.0/5, Dec 11, 2025): Remote CoWorker provides virtual assistant services for a law firm. The team has found a virtual assistant tailored to the client's needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/424970)
- Recruitment & Staffing for Law Clerk (5.0/5, Apr 13, 2026): Remote CoWorker has helped a law firm find a law clerk. The law clerk's main responsibility is litigation case management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/449818)

##### Business services Experience
Remote CoWorker has received positive feedback from clients in the business services industry, highlighting their expertise in administrative support and effective project management. Clients appreciate the responsiveness and professionalism of their virtual assistants, who significantly enhance productivity and streamline operations. Notably, clients reported substantial time savings and improved task management, indicating Remote CoWorker’s strong impact on operational efficiency. Overall, the sentiment reflects satisfaction with their tailored solutions and capabilities, making them a strong candidate for businesses seeking reliable support.
- 6 reviews for business services industry
- 4 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Remote CoWorker provides call center services for a cleaning services company. Using RingCentral and Google Suite, they handle customer support and administrative tasks from 9 a.m. to 5 p.m. during weekdays.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632)
- Back-Office Outsourcing for Law Firm (4.0/5, Feb 20, 2024): Remote CoWorker provides back-office outsourcing services for a law firm. They’ve filled an office position; the employee is responsible for various administrative tasks to support the internal staff. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269931)
- Administrative Tasks Outsourcing for Business Consulting Co (4.5/5, Sep 30, 2024): Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318814)
- Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): Remote CoWorker provides back-office outsourcing services for a staffing agency. The team has assisted the client in finding a reliable executive assistant to support business tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079)
- Back-Office Outsourcing for Business Services Company (5.0/5, Dec 23, 2025): Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/427210)
- Virtual Assistant for Business Sales & Acquisitions Company (5.0/5, Mar 18, 2026): Remote CoWorker provided virtual assistant services for a business sales and acquisitions company. The team reviewed buyer inquiries, managed NDA processes, and responded with the appropriate information. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/443732)

##### Automotive Experience
Remote CoWorker has demonstrated expertise in the Automotive industry by providing reliable administrative and customer service support. Clients report strong performance in enhancing administrative offerings and managing customer inquiries effectively. Notable strengths include consistency in service delivery and a broad availability of remote workers. Overall, feedback highlights Remote CoWorker as a valuable partner for automotive businesses seeking to improve operational efficiency and customer satisfaction.
- 2 reviews for automotive industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Back-Office Support for Automotive Care Accessories Company (4.0/5, Jul 20, 2023): Remote CoWorker supports the back office work of an automotive care accessories company. Their resources handle customer service inquiries and print orders from Amazon and website sales on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218250)
- Back-Office Outsourcing for Automobile Repossession Company (5.0/5, Feb 24, 2026): Remote CoWorker provides ongoing back-office outsourcing services for an automobile repossession company. The team is responsible for assisting the client with their administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438452)

##### Plumbing Experience
Remote CoWorker has demonstrated significant expertise in supporting plumbing companies, particularly in administrative and marketing functions. Clients highlight the company's reliability and organizational skills, noting timely delivery and proactive task management. The positive sentiment reflects on their ability to enhance responsiveness and streamline operations, making them a suitable partner for plumbing businesses seeking efficient backend support and marketing assistance.
- 1 review for plumbing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Remote CoWorker provided virtual assistant services to a plumbing company. The team supported with administrative tasks, documentation, file management, marketing campaign execution and coordination, and QC. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310)

##### Other industries Experience
Remote CoWorker has received overwhelmingly positive feedback from clients in the Other industries sector, highlighting their expertise in administrative and operational support. Clients commend their efficiency in managing scheduling, communications, and document handling, which significantly enhances business productivity. The company's strength lies in providing well-trained virtual assistants who quickly adapt to specific business needs. Overall, clients report improved operational flow and responsiveness, making Remote CoWorker a reliable partner for businesses seeking support in the Other industries.
- 48 reviews for other industries industry
- 39 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistance for Seafood Supplier (4.5/5, Feb 2, 2022): Remote CoWorker worked as a seafood supplier's virtual assistant team. Their main task was to check and crosscheck more than 50,000 documents. 
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10186)
- Recruitment Services for Delivery Service (5.0/5, Feb 9, 2022): Remote CoWorker has been supporting a delivery service with screening candidates for their processes. The goal is to quickly find and hire qualified applicants.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10772)
- Staff Augmentation for Design Agency (5.0/5, Jun 17, 2021): A design company partnered with Remote CoWorker to help them run their business with a variety of services. Their outsourced team works on administrative, marketing, invoicing, and design projects.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/57919)
- VA Services for Construction & Real Estate Firm (5.0/5, Feb 6, 2022): Remote CoWorker provides VA services to a construction and real estate firm. They're managing the company's calls, scheduling appointments with customers, and handling advertising strategies.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/134270)
- Human Resources for Bookkeeping Services Company (5.0/5, Dec 1, 2022): Remote CoWorker helped a bookkeeping services company find candidates for their data entry, spreadsheet tasks, and client communications. They provided three resumes for the client to interview. 
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169915)
- Staff Augmentation for Bookkeeping Company (5.0/5, Dec 5, 2022): Remote CoWorker has provided staff augmentation services for a bookkeeping company. They have offered a remote worker as an addition to the client's team.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170429)
- Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Remote CoWorker provides virtual assistant services for a massage therapy company. On the weekends, they take calls, text end clients, book or change appointments, and manage therapists’ schedules.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561)
- Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): Remote CoWorker provides ongoing social media marketing for a women's coaching company. The team is responsible for connecting with the client's social media audience.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740)
- Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667)
- Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756)
- Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883)
- Administrative Assistance for Recruitment Company (5.0/5, Jul 19, 2023): Remote CoWorker provides administrative assistance services for a recruitment company. The team is responsible for providing administrative support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218000)
- Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149)
- Lead Generation for Outdoor TV Company (4.5/5, Jul 21, 2023): Remote CoWorker is providing lead generation services for an outdoor TV company. The service provider is responsible for email marketing, cold-calling, and daily reporting of potential customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218668)
- Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.   [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003)
- Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): Remote CoWorker provided back-office outsourcing services to help a SaaS firm sort and identify their HR and investor contacts. They also assisted the client in setting up meetings with investors. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700)
- Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816)
- Company & Investor Research for SaaS Company (5.0/5, Feb 9, 2024): Remote CoWorker was hired by a software company to help prepare for a conference. The team is responsible for researching companies and investors and reaching out to them on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267628)
- Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702)
- Operational Support for Collateral Recovery Firm (5.0/5, May 23, 2024): Remote CoWorker has assisted a collateral recovery firm in completing their billing tasks and ensuring account compliance; this has included opening and closing new accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290490)
- Document Processing Support for Construction Management Co (5.0/5, May 28, 2024): Remote CoWorker has provided document processing support for a construction management company. They've been tasked with reviewing and filing documents and recording changes into a master document register. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291193)
- Outsourced Back-Office Support for Construction Company (5.0/5, Jun 14, 2024): Remote CoWorker provides outsourced back-office services and administrative support for a construction company. The team is responsible for file, phone, and calendar management, event planning, and sales calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/294811)
- Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): Remote CoWorker provides book editing services to an executive coaching and book publishing company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432)
- HR & Clinic Operations Staff Aug for Speech Therapy Company (5.0/5, Jul 9, 2024): Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team development. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/299439)
- Back Office Recruiting for Household Moving Company (5.0/5, Jul 12, 2024): Remote CoWorker has been hired by a household moving company to recruit candidates for back-office tasks. The team has sourced candidates for administrative duties as well as typing up contracts and scheduling.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/300271)
- Back Office Outsourcing for Consulting Company (5.0/5, Aug 7, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a consulting company. The team is responsible for answering incoming calls and data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/305759)
- Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Remote CoWorker provides ongoing social media management for a healthcare company. The team creates Instagram and Facebook posts, responds to customer queries, and sends weekly newsletters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059)
- Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): Remote CoWorker provided a virtual assistant for a SaaS enterprise. The team provided a virtual assistant capable of SEO and customer support services.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226)
- Customer Service Outsourcing for Perfume Company (5.0/5, Sep 13, 2024): Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314292)
- Back Office Outsourcing for Lumber Company (5.0/5, Sep 16, 2024): Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314849)
- Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714)
- Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921)
- Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): A business consulting firm has hired Remote CoWorker to provide back-office support. The team has recruited three part-time virtual assistants to handle administrative tasks for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801)
- Back Office Outsourcing for Restaurant (4.0/5, Feb 3, 2025): Remote CoWorker handled a restaurant's back office processes. Their tasks involved booking invoices, monitoring checklists, responding to online reviews, drafting contracts, and providing social media support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/348636)
- Administrative Support for Nonprofit Organization (5.0/5, Feb 24, 2025): Remote CoWorker provides administrative support for a nonprofit organization. The team manages the CEO's calendar, travel arrangements, and correspondence. They also assist with event management and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/354927)
- Cold Outreach Services for AI Consulting Company (4.5/5, Apr 1, 2025): Remote CoWorker provides cold outreach services for an AI consulting company. The team interacts with potential end clients daily. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/364065)
- Virtual Personal Assistant for Virtual Assistance Project (5.0/5, Apr 9, 2025): Remote CoWorker provides a virtual personal assistant for an entrepreneur. The assistant helps the client with personal finance organization, bookkeeping, and appointments, emails, and calendar organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366030)
- Customer Service Outsourcing for Transportation Company (5.0/5, Apr 22, 2025): Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898)
- Back-Office & Staffing Services for Nutrition Counseling Co (5.0/5, Jun 3, 2025): Remote CoWorker provided back-office outsourcing and staffing services for a nutrition counseling company. The team was responsible for establishing an administrative team for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/379296)
- SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker provides virtual assistant services, social media marketing, and lead generation for an AI consulting company. The team is also responsible for creating online courses for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232)
- Back Office Outsourcing for Homecare Co (5.0/5, Jun 26, 2025): Remote CoWorker provides staff augmentation services for a homecare company. The team has helped the client with platform migration, billing training, timekeeping management, and staff compliance management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/385524)
- Virtual Assistant for Healthcare Company (5.0/5, Jul 16, 2025): Remote CoWorker provides a virtual assistant for a healthcare company. The assistant acts as a medical scribe, takes notes with pictures, measurements of each wound, and information for billing purposes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/390676)
- Customer Service & Back Office Outsourcing for Therapy Clinic (5.0/5, Aug 13, 2025): Remote CoWorker provided staff augmentation services for a therapy clinic. The team handled backend operations, administrative coordination, communication management, and operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/397848)
- Back-Office Outsourcing for Acupuncture Therapy Clinic (5.0/5, Sep 11, 2025): Remote CoWorker provides ongoing staff augmentation services for an acupuncture therapy clinic. The team helps consolidate and prepare insurance documentation for submission and calls patients. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/405247)
- Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker provides virtual assistant services for a writing competition hosting company. The team is responsible for handling administrative tasks and assisting with marketing and writing projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766)
- Administrative Support for Consulting Company (5.0/5, Nov 11, 2025): Remote CoWorker provided administrative support for a consulting company. They checked emails, scheduled meetings, resolved calendar conflicts, tracked coaching hours, and sent out messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419131)
- Call Center Services for Mental Health Counseling Platform (5.0/5, Dec 15, 2025): Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/425628)
- Call Center Services for Tattoo & Piercing Company (5.0/5, Jan 26, 2026): Remote CoWorker provides call center services for a tattoo and piercing company. The team handles client calls and booking requests. They also manage the client's graphic design and social media tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/432072)

##### Energy & natural resources Experience
Remote CoWorker demonstrates significant expertise in the Energy & natural resources sector, as evidenced by their ability to provide effective accounting solutions and maintain strong client communication. Clients appreciate their affordability, professionalism, and commitment to confidentiality. The provider's proactive approach and alignment with client values enhance their reputation, making them a strong candidate for businesses seeking reliable support in the Energy & natural resources industry.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Accounting Services for Distribution Firm (5.0/5, Oct 30, 2025): Remote CoWorker provides accounting services for a distribution firm. The team handles accounts payable and receivable, bookkeeping, and other accounting activities. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/416877)

##### Information technology Experience
Remote CoWorker demonstrates strong expertise in IT support and virtual assistance, consistently delivering timely and effective project management. Clients commend their prompt communication, value for cost, and ability to enhance social media and lead generation efforts. Overall sentiment indicates a high level of satisfaction, with clients noting improvements in service automation and lead-building efficiency, making Remote CoWorker a reliable choice for businesses seeking IT solutions.
- 2 reviews for information technology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): Remote CoWorker has identified web design leads and built a database of leads for a web development and design agency. This includes sending initial sales outreach emails and following up with targeted emails. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684)
- Virtual Assistant for IT Support Company (5.0/5, Sep 10, 2025): Remote CoWorker provides virtual assistant services for an IT support company. The team has managed the client's social media, business profiles, CRM, documentation, and organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404788)

##### Consumer products & services Experience
Remote CoWorker demonstrates significant expertise in the Consumer products & services industry, providing effective support in customer service, social media management, and administrative tasks. Clients appreciate their professionalism, timely delivery, and the ability to organize interviews effectively. The positive sentiment highlights their reliability and responsiveness, making them a strong candidate for businesses seeking to enhance customer engagement and operational efficiency in this sector.
- 3 reviews for consumer products & services industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Review Management & Content Creation for Dry Cleaning Firm (5.0/5, Jul 19, 2023): Remote CoWorker is helping a dry cleaning and laundry services company manage online reviews and direct messages. The team reports what needs to be addressed to the client and creates social media content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217722)
- Custom Software Dev for Junk Removal Service Company  (5.0/5, Jul 21, 2023): A junk removal services company has hired Remote CoWorker for recruitment services. The client's goal has been to find a customer service representative.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218671)
- Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Remote CoWorker provides customer support services for a pest control company. The team is responsible for answering service, outbound calling, administrative tasks, and social media management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804)

##### Media Experience
Remote CoWorker has received positive feedback from clients in the Media industry, highlighting their expertise in providing timely virtual assistance, efficient scheduling, and lead generation. Clients commend their quick setup processes and affordability, making them accessible for small media businesses. However, concerns about contractor reliability and time zone challenges have been noted, suggesting room for improvement in communication protocols. Overall, Remote CoWorker appears to be a suitable partner for Media industry projects, especially those requiring flexible, cost-effective support.
- 3 reviews for media industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker was tasked with providing a half-time worker for a media company. The contractor was expected to have solid data entry skills and the ability to spot and correct errors. 
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158)
- Virtual Assistant for Casting Platform (5.0/5, Apr 29, 2024): Remote CoWorker provides a virtual assistant for a casting platform. The assistant helps the client scrape data to find new leads and prospective customers and get them interested in the client's platform. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/285407)
- Back Office Outsourcing for Podcast Production (5.0/5, Aug 19, 2025): Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341)

##### Contracting Experience
Remote CoWorker has received positive feedback within the contracting industry for their expertise in administrative support, particularly in improving operational efficiency and communication. Clients noted enhanced response times, accurate job processing, and reduced workload for in-house staff. The provider's attention to detail and proactive project management were also highlighted as strengths. Overall, potential clients in the contracting sector may find Remote CoWorker a valuable partner for their operational needs.
- 2 reviews for contracting industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Back Office Outsourcing for Defense Products Reseller (5.0/5, May 24, 2024): Remote CoWorker has provided back office outsourcing services for a defense products reseller: they've assisted with bid upload and follow-ups, pricing, customer data updates, and customer email communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290725)
- Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Remote CoWorker provides staff augmentation services for a contracting company. The vendor's remote worker handles end customer inquiries, manages emails, processes job intakes, and maintains the databases. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393)

##### Manufacturing Experience
Remote CoWorker has demonstrated strong expertise in the Manufacturing industry through positive client feedback. Clients commend their organized project management, quick response times, and effective bookkeeping services, leading to significant time savings. Their ability to provide skilled staffing and maintain clear communication has been particularly noted, making them a suitable partner for manufacturing companies seeking efficient administrative support. Overall sentiment suggests they are a reliable choice for businesses in this sector.
- 3 reviews for manufacturing industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant for LED Emergency Lights Company (5.0/5, Dec 6, 2022): Remote CoWorker helped a LED emergency lights company find a virtual assistant for email communication, research, and order and estimate preparation. 
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170537)
- Bookkeeping Services for Metal Manufacturing Company (5.0/5, Feb 21, 2023): Remote CoWorker provides bookkeeping services for a metal manufacturing firm. They’re mainly tasked with reconciling payments.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182139)
- Administrative Support Outsourcing for Railing Company (5.0/5, Apr 10, 2025): Remote CoWorker provides ongoing administrative support outsourcing services for a railing company. The team has designed business cards and promotional media and has organized job workflow. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366232)

##### Hospitality & leisure Experience
Remote CoWorker has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in event planning, as evidenced by positive client feedback. A President/CEO highlighted their ability to provide talented and professional virtual assistants who exceeded expectations. The company's alignment with client values, timely responses, and trustworthy nature further reinforce their strengths, making them a reliable choice for businesses seeking effective support in this sector.
- 1 review for hospitality & leisure industry
- Unknown avg. project cost
- Back Office Outsourcing for Event Planning Co (4.0/5, Mar 12, 2025): Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/359083)

##### Insurance Experience
Remote CoWorker demonstrates strong expertise in the insurance sector, particularly through telemarketing services for small to mid-sized businesses. Client feedback highlights their efficiency in scheduling quality appointments and maintaining organized data, which has enhanced lead management. The dedicated account management and hands-on support received were particularly praised, affirming their commitment to delivering value and meeting client needs effectively. Overall, Remote CoWorker is positioned as a reliable partner for businesses seeking to optimize their insurance offerings.
- 1 review for insurance industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back-Office & Telemarketing Outsourcing for Insurance Co (5.0/5, Feb 6, 2025): Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349935)

##### eCommerce Experience
Remote CoWorker has received positive feedback from eCommerce clients, highlighting their ability to effectively alleviate workload through skilled assistant hiring. Clients appreciate their cost-effectiveness and responsiveness, noting that the support provided has allowed them to focus on more complex business tasks. The company's prompt and helpful service has left clients highly satisfied, making Remote CoWorker a strong candidate for businesses seeking expertise in eCommerce operations.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for E-Commerce Company (5.0/5, Nov 1, 2024): Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/327846)

##### HVAC Experience
Remote CoWorker has demonstrated significant expertise in the HVAC industry, particularly in service coordination, invoicing, and dispatching. Clients commend their promptness and adherence to project timelines, highlighting their strong candidate pool and effective onboarding process. Overall, the sentiment is overwhelmingly positive, indicating that Remote CoWorker is well-suited for HVAC businesses seeking reliable support and efficient project management.
- 1 review for hvac industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448)

##### Financial services Experience
Remote CoWorker has consistently received positive feedback from clients in the Financial services industry, highlighting their expertise in administrative support, operational efficiencies, and lead generation. Clients noted significant improvements in operational efficiency and client satisfaction, thanks to the provider's responsive communication and effective project management. The company's ability to adapt to specific client needs while maintaining high-quality service delivery makes them a strong candidate for businesses seeking reliable support in the Financial services sector.
- 9 reviews for financial services industry
- 7 reviews are 5 stars
- Less than $10,000 avg. project cost
- Staff Augmentation for Financial Services Company (5.0/5, Feb 1, 2022): A financial services company hired Remote CoWorker to handle various tasks for their company. The team conducts insurance-related work, writes blogs, and acts as a personal assistant to the firm's CEO.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10033)
- Call Center Lead Generation for Public Adjustment Company (5.0/5, Dec 1, 2020): Remote CoWorker oversees the call lead generation efforts of a public adjusting company. At the same time, the team also provides back-office services.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/127149)
- VA Services for Damage Claims Firm (5.0/5, Dec 17, 2020): Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities. 
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/141166)
- Virtual Executive Assistant for Accounting Firm (5.0/5, Dec 2, 2022): Remote CoWorker provides a virtual executive assistant to an accounting firm. The virtual executive assistant helps the client with administrative work for 40 hours a week.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169939)
- Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244)
- Virtual Assistant Support for Life Insurance Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant to a life insurance company. Their work includes phone system management, reporting, QA telemarketing, spreadsheet management, and other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217947)
- SEO & Social Media Management for Commercial Loan Brokerage  (5.0/5, Aug 2, 2023): A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222142)
- Back Office Outsourcing for Insurance Firm (4.0/5, Dec 14, 2023): An insurance firm has hired Remote CoWorker to provide them with back-office support. The team is in charge of preparing insurance quotes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/255992)
- Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): A financial advisory and business consulting firm has hired Remote CoWorker to provide administrative and operational support. The assistant is responsible for data entry, email management, and documentation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355)

##### Retail Experience
Remote CoWorker demonstrates strong expertise in the Retail industry, particularly in e-commerce and customer service. Clients commend their proactive support, effective communication, and ability to optimize operations, such as Shopify management. The overall sentiment is highly positive, with clients highlighting their professionalism and responsiveness. Remote CoWorker’s capabilities in administrative assistance and customer care make them a valuable partner for businesses seeking to enhance their retail operations.
- 3 reviews for retail industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support Services for E-Commerce Company (5.0/5, Feb 9, 2022): Remote CoWorker is providing customer support services to an e-commerce company. The team is responsible for receiving calls from customers, responding to customer chats, and processing tickets.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/137936)
- Shopify Dev & Systems Optimization for Kid's Concept Shop (4.5/5, Aug 9, 2024): A kid's concept shop has hired Remote CoWorker for Shopify development and systems optimization services. The team has streamlined the client's workflows and assisted the client with administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306397)
- Back-Office Outsourcing for Golf Equipment Retailer (5.0/5, Aug 28, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a golf equipment retailer. The team is responsible for assisting the client with administrative and marketing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/310340)

##### Food & Beverage Experience
Remote CoWorker has demonstrated strong expertise in supporting the Food & Beverage industry, particularly in the seafood sector. Clients appreciate the high quality of their virtual assistants, such as Ricca, who exemplifies diligence, adaptability, and effective communication. The company's alignment with client values and commitment to meeting deadlines contribute positively to project outcomes. Overall, feedback indicates that Remote CoWorker is a reliable partner, although some areas for managerial professionalism could be enhanced.
- 1 review for food & beverage industry
- Unknown avg. project cost
- Back-Office Services for Seafood Business (4.5/5, Feb 20, 2024): Remote CoWorker provides back-office support for a seafood business. The team assists the client with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269930)

##### Healthcare Experience
Remote CoWorker demonstrates strong expertise in back-office support tailored for the healthcare industry, particularly in candidate sourcing and appointment scheduling. Clients highlight their attentive project management and timely delivery, contributing positively to operational efficiency. The feedback indicates a culture fit and alignment with client values, showcasing Remote CoWorker as a reliable partner for healthcare businesses seeking to enhance support services.
- 1 review for healthcare industry
- Less than $10,000 avg. project cost
- Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667)

##### Advertising & marketing Experience
Remote CoWorker has garnered positive feedback in the Advertising & Marketing sector, especially for their efficient virtual assistant services, which have significantly enhanced client operations. Clients highlight their team's expertise in social media management, appointment setting, and digital marketing strategies, leading to measurable success in engagement and ROI. While some reviews indicate inconsistency in candidate quality, the overall sentiment reflects reliability, responsiveness, and strong value for cost, making Remote CoWorker a viable option for businesses seeking skilled support in their marketing endeavors.
- 7 reviews for advertising & marketing industry
- 6 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): Remote CoWorker is helping a digital video marketing agency expand their online courses and consulting through cold calls, marketing strategy, and commercialization. In addition, they edit videos and podcasts.
 [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548)
- Back Office Outsourcing for Market Research Company (0.5/5, Jan 31, 2024): A market research company hired Remote CoWorker to provide back office outsourcing services. They were responsible for hiring a virtual assistant. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265562)
- Staff Augmentation for Digital Marketing Agency (5.0/5, Apr 4, 2024): A digital marketing agency has hired Remote CoWorker to provide resources to augment their internal sales team. The team has supplied two virtual assistants to help the client with appointment setting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/280306)
- SMM for Marketing Agency (5.0/5, Jan 27, 2025): Remote CoWorker provided social media management services for a marketing agency. The team posted content a few times weekly for the client's customers. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/346782)
- Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): Remote CoWorker provides social media marketing services for a media production company. The team is tasked with scheduling and posting content and optimizing the client's social media accounts for ROI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787)
- Appointment Setting for Healthcare AI Marketing Company (5.0/5, Sep 18, 2025): Remote CoWorker has been hired by a healthcare AI marketing company to provide appointment-setting services. The goal is to have a remote coworker set up calls and make email introductions to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/407029)
- Staff Augmentation Services for Virtual Events Company (5.0/5, Apr 22, 2026): Remote CoWorker provides staff augmentation services for a virtual events company. The team assists the client with website updates, customer service, and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452117)

##### Education Experience
Remote CoWorker has received positive feedback from clients in the Education industry, highlighting their expertise in providing timely and efficient support. Clients commend their attention to detail, responsiveness, and ability to onboard staff quickly, which has facilitated improved operational efficiency. The company's flexibility and commitment to meeting client needs have been particularly noted, making them a strong candidate for educational organizations seeking reliable support and innovative solutions.
- 4 reviews for education industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): An e-learning solutions company has hired Remote CoWorker to help them hire support staff. The team has recruited a new teammate who assists with audiobook creation from existing revision guides using  AI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401)
- BPO & Call Center Services for Educational Provider (4.0/5, Feb 19, 2024): Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683)
- Administrative Support for Educational Institution (5.0/5, Jan 22, 2025): Remote CoWorker provides administrative support for an educational institution. The team coordinates daily events, manages the superintendent's duties, creates PowerPoint presentations, and documents meetings. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/345159)
- Marketing Services for Transformational Coaching Company (4.5/5, May 1, 2026): Remote CoWorker provided marketing services for a transformational coaching company. The team was tasked with growing the client's business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/454199)

##### Construction Experience
Remote CoWorker has demonstrated significant expertise in the Construction industry, providing effective administrative support and establishing operational systems for businesses. Clients have highlighted their responsiveness, flexibility, and ability to streamline processes, resulting in smoother operations. The positive sentiment reflects their cost-effective services and alignment with client values, indicating a strong fit for construction-related projects requiring efficient governance and administration.
- 2 reviews for construction industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883)
- Back-Office Outsourcing for Construction Management Firm (5.0/5, Jul 8, 2026): Remote CoWorker provides back-office support to a construction management firm, assisting with administrative and operational tasks. They set up SOPs, organize Google Workspace and emails, and maintain CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/470769)

##### Food & Beverages Experience
Remote CoWorker has received positive feedback from clients in the Food & Beverages industry, notably from the Founder of Pepitos Paletas, who praised their timely and accurate assistance. The client highlighted improvements in customer engagement due to effective communication and scheduling support. Remote CoWorker's expertise in providing virtual assistance aligns well with industry needs, making them a strong candidate for businesses seeking reliable support to enhance operational efficiency.
- 1 review for food & beverages industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149)

##### Software Experience
Remote CoWorker demonstrates strong expertise in providing administrative support for software companies, particularly in the hospitality and travel sectors. Clients appreciate their effective communication and positive approach, leading to measurable outcomes such as reduced customer queries. The company's ability to integrate seamlessly with existing teams further enhances its value, making it a suitable choice for businesses seeking reliable support in the Software industry.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Remote CoWorker is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering high-quality support. For instance, one client emphasized that Remote CoWorker's pricing was a significant factor in their decision, stating, 'Their pricing fit our budget, they were a great culture fit, and offered good value for cost.' Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment and support received.
[Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews)
- Less than $10,000 (55 reviews)
- $10,000 to $49,000 (12 reviews)
- $50,000 to $199,999 (3 reviews)
- $200,000 to $999,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [Unity Communications](https://clutch.co/profile/unity-communications)
#### 4.9 out of 5 star rating (44 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Gilbert, AZ

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 20% Employer of Record (EOR) Services
- 10% HR Outsourcing
- 10% Recruitment Process Outsourcing
- 10% Sales Outsourcing

#### Company description
Unity Communications is a Customer Support Outsourcing company that excels in providing customer care and Business Process Outsourcing (BPO) solutions. Clients consistently praise their professionalism, timeliness, and effective communication, with approximately 90% of feedback highlighting their ability to significantly improve service levels and customer satisfaction. While some reviews suggest areas for procedural refinement, the overall sentiment is overwhelmingly positive.
[Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

Recent client feedback for Unity Communications highlights their strong organizational skills and commitment to client satisfaction. One client noted their effective handling of clerical tasks, maintaining consistent collections despite staff changes. The team is praised for their respectful communication and engagement, contributing to a positive working relationship. Although initial attendance issues arose, Unity swiftly implemented a successful incentive plan, achieving a remarkable 99.59% attendance rate. Overall, clients express high satisfaction with Unity's performance and support.
- 1 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews)

#### 3 reviews mention Chat Support Services

Chat Support Services Experience
Unity Communications has received predominantly positive feedback for their Chat Support Services, with a notable increase in customer satisfaction scores and faster response times. Clients highlighted the team's quick adaptability and effective communication, often noting their alignment with company values. Approximately 90% of reviewers praised their responsiveness and the quality of candidates provided. One reviewer raised concerns about the accuracy of performance evaluations, indicating a potential area for improvement.
- 2 of 3 Chat Support Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/unity-communications#review-358481)

#### Experience in 11 industries

Unity Communications has demonstrated expertise across various industries, including Medical, Telecommunications, and Information Technology. Clients have praised their strong project management, timely communication, and ability to enhance customer satisfaction. In the Medical sector, their billing and support services boosted collections and operational efficiency. In Telecommunications, they effectively managed customer service and streamlined processes. Overall, feedback reflects a positive sentiment, highlighting Unity's strengths in adaptability and responsiveness, making them a suitable partner for diverse projects.
[Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews)

##### IT Services Experience
Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners.
- 1 review for it services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320)

##### Wellness & Fitness Experience
Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector.
- 1 review for wellness & fitness industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251)

##### Healthcare Experience
Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication.
- 4 reviews for healthcare industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199)
- Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598)
- Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002)
- Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819)

##### Telecommunications Experience
Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations.
- 7 reviews for telecommunications industry
- 7 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143)
- Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391)
- Telecom Management for Telecom Provider  (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524)
- Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188)
- IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228)
- Lead Generation for Telecommunications Brand  (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713)
- Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481)

##### Information technology Experience
Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector.
- 2 reviews for information technology industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827)
- Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233)

##### Supply Chain, Logistics, and Transport Experience
Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector.
- 1 review for supply chain, logistics, and transport industry
- Unknown avg. project cost
- Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221)

##### Agriculture Experience
Unity Communications has received positive feedback from clients in the Agriculture industry, particularly for their expertise in bookkeeping and accounting services tailored to Canadian tax laws. Clients highlight their efficiency, responsiveness, and cost-effectiveness compared to local competitors. One client from Pro Farm Manufacturing noted that Unity Communications significantly improved their accounting processes, demonstrating greater effectiveness and quality of work than previous providers. Overall, the sentiment is highly favorable, indicating that Unity Communications is a strong choice for businesses seeking reliable financial management in the Agriculture sector.
- 1 review for agriculture industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556)

##### Utilities Experience
Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions.
- 1 review for utilities industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519)

##### Advertising & marketing Experience
Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930)
- BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421)

##### Retail Experience
Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support.
- 1 review for retail industry
- 1 review is 5 stars
- Unknown avg. project cost
- BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032)

##### Media Experience
Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects.
- 2 reviews for media industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920)
- Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648)

##### Food & Beverages Experience
Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth.
- 1 review for food & beverages industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547)

##### Beauty & Cosmetics Experience
Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752)

##### Consulting Experience
Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry.
- 1 review for consulting industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617)

##### Education Experience
Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions.
- 1 review for education industry
- 1 review is 5 stars
- Unknown avg. project cost
- IT Services Support for Online Course Selection  (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312)

##### Medical Experience
Unity Communications has demonstrated strong expertise in revenue cycle management for the medical industry, earning praise for their organized approach and effective communication. Clients highlight their ability to maintain collections and client satisfaction despite staffing challenges. The team is characterized as respectful and diligent, with a focus on improving operational efficiency. Overall, feedback indicates a reliable partnership that adds significant value to healthcare operations, making them a suitable choice for medical businesses seeking enhanced revenue management solutions.
- 1 review for medical industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184)

##### Other industries Experience
Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support.
- 20 reviews for other industries industry
- 19 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547)
- Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169)
- Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055)
- IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320)
- BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424)
- BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617)
- Outsourced Customer Service and E-Commerce for Crafts Company  (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956)
- E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389)
- Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752)
- Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984)
- Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698)
- Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556)
- Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199)
- Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315)
- Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324)
- Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916)
- Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940)
- Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002)
- Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819)
- Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251)

##### Other Industry Experience
Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions.
- 1 review for other industry industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389)

##### Software Experience
Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698)

##### Consumer Products Experience
Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector.
- 1 review for consumer products industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Outsourced Customer Service and E-Commerce for Crafts Company  (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Unity Communications is frequently praised for providing excellent value for money, with clients noting that their pricing fits within budgets while delivering high-quality services. For instance, one client highlighted that Unity's services were 'better than anything I’ve found in Canada' for a fraction of the cost. Overall sentiment indicates satisfaction with the cost-effectiveness and quality of service, with many clients expressing that they received more than what they paid for, reinforcing the perception of strong value.
[Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews)
- $10,000 to $49,000 (10 reviews)
- $50,000 to $199,999 (6 reviews)
- Less than $10,000 (5 reviews)
- $200,000 to $999,999 (1 reviews)

---

### [Select VoiceCom](https://clutch.co/profile/select-voicecom)
#### 4.8 out of 5 star rating (9 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Cebu City, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing
- 10% IT Staff Augmentation

#### Company description
Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
[Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=customer-support-chat)


#### Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.
- Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242)

#### 3 reviews mention Customer Service Outsourcing

Back Office & Customer Service Outsourcing for Law Firm
5.0/5 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration.
- 2 of 3 Customer Service Outsourcing reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661)

#### Very responsive

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 2 countries
- Australia (1 projects)
- United States (7 projects)

This provider is available in 1 time zone:
- Eastern Standard Time (EST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews)

---

### [Top Customer Service](https://clutch.co/profile/top-customer-service)
#### 5 out of 5 star rating (68 reviews)
- $1,000+ minimum project size
- 250 - 999 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Content Moderation Services
- 55% Customer Service Outsourcing
- 15% Data Annotation Services

#### Company description
Top Customer Service is a distinguished provider of Customer Support Outsourcing services, praised for its professionalism and effectiveness across diverse industries. With 100% of reviews highlighting improved response times and customer satisfaction, their call center solutions seamlessly integrate with client operations. Over 70% of reviewers commend their ability to reflect brand values and ensure consistent communication, underscoring their role as a reliable Customer Service BPO.
[Visit Website](https://bpo.topcustomerservice.com/)


#### Reviewed 16 times in the past 6 months

Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations.
- 16 of 16 reviews are 5 stars
- 9 new reviews for Customer Service Outsourcing services
- $50,000 – $199,999 avg. project cost
[Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews)

#### 5 reviews mention Chat Support Services

Chat Support Services Experience
The reviews for Top Customer Service in the Chat Support Services domain are overwhelmingly positive, with 95% of clients expressing satisfaction. Clients highlighted the team's professionalism, responsiveness, and ability to adapt quickly to specific procedures. Notably, 80% appreciated their technical support and knowledge of industry-specific processes. This has resulted in improved customer satisfaction and operational efficiency, with one client saving over 50% in costs. Overall, Top Customer Service is recognized for their expertise and impactful contributions to client projects.
- 5 of 5 Chat Support Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/top-customer-service#review-383904)

#### Very responsive

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 3 countries
- Canada (13 projects)
- France (1 projects)
- United States (18 projects)

This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
- Ukrainian
- Kannada
- Romanian
- Maithili
- Hebrew
- Estonian
- Finnish
- Swedish
[View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)

---

### [Salesupply](https://clutch.co/profile/salesupply)
#### 4.5 out of 5 star rating (7 reviews)
- $10,000+ minimum project size
- 250 - 999 employees
- Nijmegen, Netherlands

#### Services Provided - Allocation of Expertise by Percentage
- 45% Customer Service Outsourcing
- 55% Fulfillment

#### Company description
Salesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
[Visit Website](https://www.salesupply.com/ecommerce-fulfillment/?utm_source=Clutch&utm_medium=Profile)


#### Reviewed 1 time in the past 6 months

In recent reviews, clients have expressed high satisfaction with Salesupply's reliability and effective project management. One client, Editor-in-Chief at Billboard Italia, praised their seamless handling of magazine distribution, noting a significant improvement over previous methods. The competitive pricing and positive referrals were key factors in their selection of Salesupply. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.
- 0 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/salesupply?sort_by=date_desc&verified=true#reviews)

#### Experience in 5 industries

Salesupply has garnered positive feedback across various industries, including Media, Consumer Products, eCommerce, and Retail. In Media, they excelled in distribution and reliability. The Consumer Products sector praised their customer service and engagement. eCommerce clients highlighted their expertise in optimizing customer experience and fulfillment processes, demonstrating adaptability and responsiveness. Retail partners appreciated their logistics capabilities, facilitating significant sales growth. Overall, Salesupply is well-suited for businesses seeking reliable logistics and customer service solutions, particularly in eCommerce and retail environments.
[Read All Reviews](https://clutch.co/profile/salesupply?verified=true#reviews)

##### Consumer products & services Experience
Salesupply demonstrates strong expertise in the Consumer Products & Services industry, particularly in providing effective customer service across multiple European markets. Clients appreciate their employee engagement and seamless integration, comparing their team to in-house colleagues. Positive customer feedback indicates the company's impact in enhancing client satisfaction. However, some clients note a lack of proactive communication regarding potential improvements, suggesting an opportunity for further collaboration. Overall, Salesupply is well-suited for businesses seeking reliable support in this sector.
- 1 review for consumer products & services industry
- Unknown avg. project cost
- Customer Service Outsourcing for Consumer Products & Services Co (4.0/5, Oct 11, 2024): Salesupply provides outsourced customer service support for a consumer products and services company. The team is responsible for customer service in Germany, the UK, France, Italy, and Spain. [Read Full Review](https://clutch.co/go-to-review/salesupply/321573)

##### Other industries Experience
Salesupply demonstrates strong expertise in the Other industries sector, particularly in enhancing customer experience and operational efficiency for e-commerce businesses. Clients have praised their tailored solutions, responsive project management, and effective communication, which led to improved customer satisfaction and loyalty. The company's strengths lie in their ability to align with client values and deliver customized support, making them a suitable partner for businesses seeking growth in international markets.
- 1 review for other industries industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Support & Website Optimization for Clothing Company (5.0/5, Oct 4, 2024): Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer service systems. [Read Full Review](https://clutch.co/go-to-review/salesupply/319841)

##### Consumer Products Experience
Salesupply has demonstrated strong expertise in the Consumer Products industry, particularly in fulfillment and customer service. Clients, such as Segway Europe BV, highlight their efficient handling of logistics, multilingual support, and quick response times. The company effectively reduces operational costs and enhances customer satisfaction through streamlined processes. Overall, feedback indicates that Salesupply is a reliable partner for businesses seeking to improve their supply chain and customer service capabilities in the Consumer Products sector.
- 1 review for consumer products industry
- Unknown avg. project cost
- Outsourced Customer Service & Fulfillment for Segway (4.5/5, Sep 26, 2024): Salesupply provides outsourced customer service and fulfillment services for Segway. The team manages the client's logistics, order fulfillment, multilingual support, and customer satisfaction across Europe. [Read Full Review](https://clutch.co/go-to-review/salesupply/317724)

##### eCommerce Experience
Salesupply has garnered positive feedback in the eCommerce sector, with clients highlighting their expertise in customer care and contact center services. Users commend their professionalism, responsiveness, and ability to adapt to growing business needs. The company has effectively supported international eCommerce operations, contributing to increased customer engagement and sales. Overall, Salesupply is considered a reliable partner for businesses looking to enhance their customer service infrastructure in the eCommerce industry.
- 2 reviews for ecommerce industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Service Outsourcing for E-Commerce Platform (4.5/5, Jul 2, 2024): Salesupply provides customer service outsourcing for a B2C e-commerce company. The team is responsible for email and phone communication. [Read Full Review](https://clutch.co/go-to-review/salesupply/298034)
- Call Center Services for B2B SaaS Company (5.0/5, Jul 10, 2024): Looking to expand their services in Slovakia, a B2B SaaS company hired Salesupply for their customer support services. The team focused on providing call center services. [Read Full Review](https://clutch.co/go-to-review/salesupply/299550)

##### Retail Experience
Salesupply has proven to be a robust partner for retailers, exemplified by their successful collaboration with Padelshop.com, facilitating a 200% sales growth. Clients commend their scalability, efficient logistics management, and quick problem resolution. Their global warehousing and integrated systems cater effectively to the retail industry's demands. However, there is a suggestion for improved communication during issue resolution. Overall, Salesupply is well-positioned to support retail businesses aiming for growth and operational efficiency.
- 1 review for retail industry
- $50,000 – $199,999 avg. project cost
- Fulfillment & Logistics Services for Online Retailer (4.5/5, Feb 17, 2023): Salesupply provides fulfillment services for an online retailer. The team is responsible for the complete logistics handling of the client's goods, both incoming and outgoing.
 [Read Full Review](https://clutch.co/go-to-review/salesupply/181515)

##### Media Experience
Salesupply has demonstrated strong expertise in the Media industry, particularly in magazine distribution. A client from Billboard Italia praised their reliability and effective communication, noting a significant improvement in order management compared to previous methods. The provider's budget-friendly pricing and ability to handle distribution challenges smoothly have positively impacted their client’s sales outcomes. Overall, Salesupply's strengths in project management and responsiveness make them a compelling choice for businesses in the Media sector.
- 1 review for media industry
- Unknown avg. project cost
- Fulfillment Services for Media Company (4.0/5, Mar 5, 2026): Salesupply provides distribution services for a media company. The team ships physical copies of the client's magazine to end customers. [Read Full Review](https://clutch.co/go-to-review/salesupply/440686)

#### Very responsive

Salesupply is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 4 countries
- Italy (1 projects)
- Netherlands (3 projects)
- Poland (2 projects)
- United States (1 projects)

This provider is available in 1 time zone:
- Eastern Standard Time (EST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/salesupply?verified=true#reviews)

---

### [Uassist.ME](https://clutch.co/profile/uassistme)
#### 4.6 out of 5 star rating (35 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Miami Beach, FL

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 10% Call Center Services
- 30% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Uassist.ME is a Customer Support Services company specializing in Customer Service BPO and Remote Customer Care solutions. Reviewers highlight their effectiveness in reducing hold times and improving customer satisfaction scores, with a 28% reduction in dropped calls. Clients commend Uassist.ME for their professional communication and reliable problem-solving, with no areas for improvement noted.
[Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

Recent reviews for Uassist.ME highlight their exceptional communication and work ethic, with clients noting their ability to deliver quick and accurate data collection. A client praised their alignment with company values and culture, citing a long-term engagement that underscores reliability. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified, reinforcing Uassist.ME's strong reputation in project management and client satisfaction.
- 1 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/uassistme?sort_by=date_desc&verified=true#reviews)

#### 1 review mentions Customer Service Outsourcing

Virtual Assistant Services for Landscaping Company
5.0/5 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams.
- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/uassistme/410552)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME.
[Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews)
- $10,000 to $49,000 (9 reviews)
- Less than $10,000 (8 reviews)
- $50,000 to $199,999 (6 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 3 countries
- Brazil (1 projects)
- Canada (2 projects)
- United States (29 projects)

This provider is available in 1 time zone:
- Mountain Standard Time (MST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/uassistme?verified=true#reviews)

---

### [BPO Hive LLC](https://clutch.co/profile/bpo-hive)
#### 4.9 out of 5 star rating (11 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Cairo, Egypt

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
BPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
[Visit Website](https://bpohive.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=customer-support-chat)


#### Professional
Clients have praised BPO Hive LLC for their professionalism, highlighting their responsiveness and accountability in delivering results. One review noted their commitment to meeting client needs and described them as 'easy to approach.' Overall, the sentiment regarding professionalism is overwhelmingly positive, with no reported areas for improvement, underscoring their dedication to client satisfaction.
- Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — they don't just focus on volume, but on delivering well-qualified, high-intent appointments. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777)
- Call Center Services for Chemical Safety Company (5.0/5, Nov 6, 2025): Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418076)
- Call Center Services for CAD Solution Provider (5.0/5, Feb 19, 2026): Their project management is described as very responsive, professional, and accountable to deliver under any circumstances. The primary forms of communication with BPO Hive LLC were virtual meetings and email or messaging apps. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/437309)

#### Reviewed 1 time in the past 6 months

In the past six months, clients have expressed high satisfaction with BPO Hive LLC, noting their professionalism, responsiveness, and commitment to project outcomes. One client highlighted a successful conversion rate of 15% while praising the team's flexibility and accountability. The company was chosen for its competitive pricing and strong ratings on Clutch. Notably, clients found BPO Hive LLC easy to approach, with no significant areas for improvement identified.
- 1 of 1 reviews is 5 stars
- $10,000 – $49,000 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/bpo-hive?sort_by=date_desc&verified=true#reviews)

#### Experience in 7 industries

BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency.
[Read All Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews)

##### Contracting Experience
BPO Hive LLC has demonstrated exceptional expertise in the Contracting industry, particularly in streamlining back-office operations for clients like 29Metals. Their strengths include high accuracy in order processing (99.8%) and significant reductions in supplier onboarding time (40%). Clients commend their adaptability and quality control, which support business growth and compliance standards. Overall, BPO Hive LLC is regarded as a reliable partner that aligns with client values and effectively enhances operational efficiency.
- 1 review for contracting industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Back-Office Support for Mining Company (5.0/5, Nov 4, 2025): BPO Hive LLC provided back-office support for a mining company. They managed communications and relationships with the client's network of retailers, vetted new suppliers, and ensured compliance with standards. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417645)

##### Energy & natural resources Experience
BPO Hive LLC has demonstrated substantial expertise in the Energy & natural resources sector, particularly in solar energy consulting. Clients commend their proactive project management, effective lead generation, and commitment to quality appointments. The company’s ability to adapt strategies based on feedback and maintain clear communication has led to improved conversion rates and enhanced efficiency. Overall, BPO Hive LLC is viewed as a reliable partner for businesses in the Energy & natural resources industry seeking to optimize lead management.
- 1 review for energy & natural resources industry
- Less than $10,000 avg. project cost
- Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): BPO Hive LLC provides call center services for a solar energy consultancy. They handle outbound and inbound calls to qualify potential leads, schedule appointments, and enter lead data into a CRM system. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777)

##### Chemicals & Biotechnology Experience
BPO Hive LLC has demonstrated strong capabilities in the Chemicals & Biotechnology sector, particularly noted for its high accuracy in data entry and effective customer service. Clients appreciate their proactive communication and organized project management, which consistently meets deadlines. The ability to adapt to shifting priorities and resolve issues promptly has earned positive feedback, highlighting their commitment to quality and efficiency. Overall, BPO Hive LLC is well-suited for businesses seeking reliable support in managing chemical data and customer interactions.
- 1 review for chemicals & biotechnology industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Chemical Safety Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides data entry and call center services for a chemical safety company. The team is responsible for data entry tasks, including renaming, splicing, and QA. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418076)

##### Retail Experience
BPO Hive LLC has received positive feedback from clients in the retail sector, highlighting their expertise in virtual receptionist services. Clients appreciate their ability to prioritize sales opportunities and enhance communication efficiency, resulting in fewer missed calls and improved organizational flow. The company's responsiveness and alignment with client values further reinforce their strong fit for retail businesses seeking to streamline operations and focus on production.
- 1 review for retail industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Virtual Receptionist Services for Retail Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales opportunities. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418151)

##### Real estate Experience
BPO Hive LLC has received positive feedback from a COO of a real estate company, highlighting their expertise in providing high-quality overseas staffing and talented appointment setters. Clients appreciate their value for cost, cultural fit, and effective communication. The company successfully met KPIs and demonstrated strong project management capabilities. Overall, the sentiment is highly favorable, indicating that BPO Hive LLC is a reliable partner for real estate businesses seeking efficient call center solutions.
- 1 review for real estate industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Real Estate Company (5.0/5, Jul 28, 2023): BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220184)

##### Information technology Experience
BPO Hive LLC has received positive feedback in the Information Technology sector, particularly for their lead validation services. Clients appreciate their high ratings, flexibility, and commitment, highlighting a 15% conversion rate achieved through their outsourced teleagents. The firm's responsiveness and professionalism have been noted as key strengths, making them an excellent choice for businesses seeking reliable IT solutions. Overall, their ability to deliver quality services aligns well with client needs, positioning them as a strong fit in the industry.
- 1 review for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for CAD Solution Provider (5.0/5, Feb 19, 2026): BPO Hive LLC provides call center services for a CAD solution provider. The team helps the client validate and prequalify leads through outbound calls. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/437309)

##### Financial services Experience
BPO Hive LLC has proven to be a valuable partner for financial services like Bitcoin Depot, showcasing expertise in outbound sales. Clients commend their ability to rapidly scale operations and deliver measurable results, such as increased sales pipelines. The firm is recognized for clear communication and effective project management, operating seamlessly as an extension of clients' teams. Overall sentiment indicates strong client satisfaction, making BPO Hive a compelling choice for financial services seeking consistent performance and reliable execution.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Sales Outsourcing Services for Cryptocurrency Company (5.0/5, Nov 13, 2025): BPO Hive LLC provides sales outsourcing services for a cryptocurrency company. The team is responsible for managing outbound sales from lead generation to sales closure. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/419739)

##### Consulting Experience
BPO Hive LLC has received positive feedback in the Consulting industry for its expertise in talent acquisition and operational support. Clients highlight their effective communication, timely delivery, and alignment with company values. Their ability to provide insightful feedback during candidate interviews is particularly valued. However, some clients suggest that while BPO Hive excels in general skill set recruitment, a more specialized approach could further enhance their offerings. Overall, the sentiment indicates a strong fit for businesses seeking comprehensive support in building teams.
- 1 review for consulting industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Recruitment Services for Management Consulting Firm (5.0/5, Jul 28, 2023): BPO Hive LLC located, recruited, and trained talent for a management consulting firm. The team also developed strategies for roles and responsibilities, as well as systems to ensure quality operations. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220732)

#### Completed projects in 4 countries
- Australia (3 projects)
- Canada (1 projects)
- United Arab Emirates (1 projects)
- United States (2 projects)

This provider is available in 1 time zone:
- Eastern European Time (EET)
This provider is fluent in 2 languages:
- English
- Arabic
[View Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews)

---

### [FlairsTech](https://clutch.co/profile/flairstech)
#### 4.6 out of 5 star rating (10 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Montréal, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 15% Custom Software Development
- 10% Enterprise App Modernization
- 10% AI Development
- 15% Call Center Services
- 15% Application Management & Support
- 15% Customer Service Outsourcing
- 20% IT Managed Services

#### Company description
FlairsTech is a Customer Service Outsourcing company specializing in Customer Support Services and Call Center Solutions. Their reviews reflect high customer satisfaction, with 97% reporting improved outcomes like customer service scores and satisfaction rates. Clients commend their flexibility, cultural alignment, and ability to adapt quickly to changing needs, although some note initial growing pains and development resource retention as areas for improvement.
[Visit Website](https://flairstech.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Accommodating
Clients have consistently praised FlairsTech for their accommodating nature and responsiveness. One review highlighted the team's effectiveness in providing qualified candidates within expected timelines, noting their resourcefulness and willingness to meet client needs. Additionally, another client emphasized the impressive accommodating nature of their correspondence. Overall, the sentiment reflects a strong appreciation for FlairsTech's flexibility and dedication to client satisfaction.
- Staff Augmentation for Mergers & Acquisitions Company (4.0/5, Apr 10, 2023): The Flairstech team has been effective in providing qualified candidates within the expected timeline. The support team has been very accommodating and resourceful. Accommodating nature of the correspondences. [Read Full Review](https://clutch.co/go-to-review/flairstech/193599)

#### Reviewed 2 times in the past 6 months

Recent feedback for FlairsTech highlights their strong technical expertise and effective project management. Clients from LeagueSuite noted significant improvements in site performance and feature development, praising the team's collaboration and technical know-how. Similarly, Buildsoft emphasized FlairsTech's proficiency in DevOps and cloud technologies, appreciating their timely delivery and effective communication. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and no identified areas for improvement.
- 1 of 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/flairstech?sort_by=date_desc&verified=true#reviews)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight FlairsTech's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget and offered good value for the cost,' while another emphasized that FlairsTech's pricing model was 'unique and fit well' with their budgeting needs. Overall sentiment across reviews indicates satisfaction with the cost-effectiveness of FlairsTech's services, reinforcing their reputation as a reliable partner that delivers quality outcomes without compromising financial expectations.
[Read All Reviews](https://clutch.co/profile/flairstech?verified=true#reviews)
- $200,000 to $999,999 (2 reviews)
- Less than $10,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 3 countries
- Australia (1 projects)
- Canada (6 projects)
- United States (3 projects)

This provider is available in 22 time zones:
- Colombia Time (COT)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Arabia Standard Time (AST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Singapore Standard Time (SGT)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- Indiana Eastern Standard Time (IET)
This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Italian
- German
- Dutch
- French
- Polish
- Portuguese
- Swedish
[View Reviews](https://clutch.co/profile/flairstech?verified=true#reviews)

---

### [Prialto](https://clutch.co/profile/prialto)
#### 5 out of 5 star rating (45 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Portland, OR

#### Services Provided - Allocation of Expertise by Percentage
- 70% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Prialto is a Customer Service Outsourcing (CSO) company offering executive support, administrative assistance, and customer service. They consistently receive high praise, with 100% of reviews highlighting their timely delivery and strong communication. Clients commend their proactive approach, seamless integration, and value for cost, though some suggest improvement in platform integration. Positive reviews underscore Prialto's service-oriented culture and commitment to client success.
[Visit Website](https://www.prialto.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

Recent reviews of Prialto reflect a strong overall sentiment, highlighting their efficiency and alignment with client values. A Vice President noted their impressive speed of follow-up and quality of team members, praising their timely delivery of services such as audits and email management. The client emphasized effective communication through bi-weekly meetings, with no areas for improvement identified. Overall, Prialto is recognized for enhancing strategic utilization of executive resources.
- 1 of 1 reviews is 5 stars
- 1 new review for Customer Service Outsourcing services
- $10,000 – $49,000 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/prialto?sort_by=date_desc&verified=true#reviews)

#### 1 review mentions Chat Support Services

Chat Support Services Experience
Prialto has received overwhelmingly positive feedback for its Chat Support Services, with clients highlighting their seamless integration into corporate cultures and proactive customer service. Notably, 100% of reviewers commend their responsiveness, with a typical response time of 30 minutes or less. Clients appreciate the strong personal touch and effective project management, with all deliverables being consistently on time. Overall, Prialto’s contributions are viewed as valuable and integral to business operations, with no reported areas for improvement.
- 1 of 1 Chat Support Services reviews is 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/prialto#review-230484)

#### 7 reviews mention Customer Service Outsourcing

HR, R&D & Customer Service Support for Green Technology Co
5.0/5 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&amp;D operations.
- 7 of 7 Customer Service Outsourcing reviews are 5 stars
- 1 new review for Customer Service Outsourcing in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/prialto/230484)

#### Experience in 11 industries

Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
[Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews)

##### Consulting Experience
Prialto has received overwhelmingly positive feedback from clients in the Consulting industry, highlighting their expertise in providing comprehensive executive assistance. Clients noted significant improvements in productivity, timely project management, and a strong alignment with company values. The personalized approach and proactive communication from Prialto's team have fostered trust and deepened client relationships. Overall, their ability to integrate seamlessly into consulting operations makes them a valuable partner for firms seeking to enhance efficiency and impact.
- 9 reviews for consulting industry
- 8 reviews are 5 stars
- Less than $10,000 avg. project cost
- BI & Analytics & Social Media Marketing for Consulting Firm (5.0/5, Dec 14, 2021): Prialto provided BI and analytics and social media marketing for a consulting firm. The team was tasked with creating a campaign to reach the target clients through LinkedIn. 
 [Read Full Review](https://clutch.co/go-to-review/prialto/6799)
- Virtual Project Coordinator for Consulting Firm (5.0/5, Sep 7, 2021): A consulting firm hired Prialto so that they could leverage their virtual assistance services for their business.
 [Read Full Review](https://clutch.co/go-to-review/prialto/127041)
- Business Services for Coaching & Consulting Company (5.0/5, Sep 16, 2021): A coaching and consulting company hired Prialto for business services. The team is responsible for handling the client’s administrative duties on one-off tasks and weekly basis processes.
 [Read Full Review](https://clutch.co/go-to-review/prialto/134649)
- Executive Assistance for Strategy Consultancy (5.0/5, Dec 10, 2022): An executive assistant from Prialto supports a strategy consultancy, helping them manage their complex schedules and various communication channels. The package includes 55 hours of support each month.
 [Read Full Review](https://clutch.co/go-to-review/prialto/171312)
- Backoffice Outsourcing for Sales Training Company (5.0/5, Jun 28, 2023): Prialto provides back-office outsourcing services for a sales training company. Prialto manages the client's customers' schedules and keeps track of projects. Prialto also assists with administrative work. [Read Full Review](https://clutch.co/go-to-review/prialto/212353)
- Virtual Business Assistance Services for Consulting Co (5.0/5, Feb 27, 2025): Prialto provides business and personal digital support services for a consulting company. The team assists with the client's sales, marketing, and coordination processes. [Read Full Review](https://clutch.co/go-to-review/prialto/355758)
- Staff Augmentation for Technology Consultancy (5.0/5, May 30, 2025): Prialto provides staff augmentation services for a technology consultancy. The team provides a part-time assistant who helps with scheduling and other non-billable and recurring tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/378273)
- Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): Prialto provides ongoing virtual assistant services for a consulting firm. The team manages the client's calendar and email inbox, conducts research, supports project management, and handles light bookkeeping. [Read Full Review](https://clutch.co/go-to-review/prialto/394702)
- Virtual Assistance Services for Executive Coaching Co (5.0/5, Oct 18, 2025): Prialto provided virtual assistant services for an executive coaching company. The team helped with administrative tasks, scheduling, lead follow-up, data tracking, and other processes. [Read Full Review](https://clutch.co/go-to-review/prialto/414276)

##### Software Experience
Prialto has received commendations from clients in the Software industry for their exceptional virtual assistant services, which enhance operational efficiency and streamline administrative tasks. Clients highlight the provider's responsiveness, strong communication, and deep understanding of technology tools, resulting in significant time savings and improved organization. The consistent positive feedback regarding their cultural fit and value for cost reinforces Prialto's expertise, making them a strong candidate for businesses seeking reliable administrative support in software-related projects.
- 2 reviews for software industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Staff Augmentation for Software Firm (5.0/5, Aug 1, 2022): Prialto provided a virtual assistant for a software firm. The assistant handles administrative tasks, maintaining the company's CRM and supporting sales operations.
 [Read Full Review](https://clutch.co/go-to-review/prialto/152285)
- Virtual Assistant Services for Healthcare Technology Company (5.0/5, Apr 16, 2025): A healthcare technology company hired Prialto to provide virtual assistant services. The team was responsible for assisting the client with their workflows and alleviating their manual tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/367809)

##### eCommerce Experience
Prialto has garnered positive feedback from eCommerce clients, highlighting their expertise in executive calendar management and scheduling. Clients appreciate the prompt communication, cultural alignment, and the ability to deliver tasks efficiently. One client emphasized Prialto's seamless training and adaptability, marking them as a reliable partner. Overall, the sentiment suggests that Prialto is well-suited for eCommerce businesses seeking effective administrative support.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Outsourced Back-Office Support for E-Commerce Company (5.0/5, Feb 18, 2025): Prialto provided back-office support for an e-commerce company. The team offered scheduling assistance and optimization and managed the client's executive and corporate calendars, providing planning services. [Read Full Review](https://clutch.co/go-to-review/prialto/353339)

##### Non-profit Experience
Prialto has demonstrated significant expertise in supporting non-profit organizations, as evidenced by their collaboration with Students For Liberty. The client highlighted their strengths in effective email and calendar management, transcription services, and Salesforce management, noting their reliability and responsiveness. Prialto's unique approach of training backup assistants ensures continuous support, making them an invaluable resource for non-profits seeking efficiency and organization. Overall, the sentiment is highly positive, indicating they are a strong fit for similar projects in the non-profit sector.
- 1 review for non-profit industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Executive Assistant Services for Nonprofit Organization (5.0/5, Jan 6, 2025): Prialto provides executive assistant services to a nonprofit organization. They assist with research, email writing and management, Salesforce management, calendar management, and transcription services. [Read Full Review](https://clutch.co/go-to-review/prialto/341132)

##### Medical Experience
Prialto has demonstrated strong expertise in the Medical industry, particularly in mental health counseling. A client from Houston OCD Counseling highlighted their effectiveness in patient scheduling and portal management, leading to increased patient volume and revenue. Reviewers noted Prialto's supportive project management and ability to provide backup assistance seamlessly. Overall, the sentiment reflects high satisfaction with Prialto's services, making them a reliable partner for medical professionals seeking efficient administrative support.
- 1 review for medical industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Mental Health Counseling Firm (5.0/5, Dec 20, 2024): Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. [Read Full Review](https://clutch.co/go-to-review/prialto/339086)

##### Retail Experience
Prialto has demonstrated strong expertise in supporting retail businesses, particularly in project management and administrative assistance. One client highlighted their ability to optimize time management and improve staff communication, resulting in enhanced organizational efficiency. The overall sentiment reflects satisfaction with Prialto's stability and reliability, as they consistently meet deadlines and respond effectively to client needs, making them a suitable choice for retailers seeking to streamline operations.
- 1 review for retail industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back-Office Outsourcing for Multi-Industry Enterprise (5.0/5, Dec 10, 2024): Prialto provides back-office outsourcing services for a multi-industry enterprise. The team supports the client with administrative tasks, calendar management, communications, and staff coordination. [Read Full Review](https://clutch.co/go-to-review/prialto/336607)

##### Financial services Experience
Prialto demonstrates strong expertise in the Financial services industry, with clients praising their proactive support, effective communication, and capacity to enhance organizational efficiency. Feedback highlights their ability to manage administrative tasks such as scheduling and CRM updates, allowing firms to focus on core business activities. Clients appreciate Prialto’s commitment to understanding specific requirements, leading to tailored solutions that deliver measurable results. Overall, the sentiment is overwhelmingly positive, indicating Prialto as a valuable partner for financial service providers seeking to optimize operations.
- 3 reviews for financial services industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Business Services for Commercial Auto Insurance Company (5.0/5, Apr 10, 2023): Pialto was hired by a financial services company to provide a variety of services. These include scheduling meetings, email inbox management, expense report preparation, travel scheduling and booking, and more.
 [Read Full Review](https://clutch.co/go-to-review/prialto/193605)
- Staffing & Administrative Support for Financial Services Co (5.0/5, Jun 22, 2023): Prialto provides staffing services and administrative support for a financial services company. Prialto provides an assistant that supports the client with all their administrative tasks, including data entry. [Read Full Review](https://clutch.co/go-to-review/prialto/211080)
- Back Office & Sales Outsourcing & Email Mktg for Payment Co (5.0/5, Dec 9, 2024): Prialto provides back office and sales outsourcing services for a payment company. The team manages the client's email and social media marketing, calendar, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/prialto/336299)

##### Nonprofit Experience
Prialto demonstrates strong expertise in supporting nonprofit organizations through tailored administrative and virtual assistant services. Clients appreciate their attention to detail, organizational skills, and seamless communication. Feedback highlights the positive impact on operational efficiency, allowing nonprofits to take on more clients and improve productivity. Overall, sentiment is highly positive, with clients noting Prialto's proactive support and commitment to quality, making them a strong candidate for nonprofits seeking reliable administrative assistance.
- 3 reviews for nonprofit industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- BPO Services for Nonprofit Management Association (5.0/5, Aug 25, 2021): Prialto provides virtual assistance to a nonprofit organization management company. They’re in charge of small, time-consuming tasks for the client like taking calls or gathering information.
 [Read Full Review](https://clutch.co/go-to-review/prialto/117119)
- Virtual Assistant Services for Nonprofit Organization (5.0/5, Sep 16, 2021): Pialtro has provided virtual assistant services for a nonprofit organization.
 [Read Full Review](https://clutch.co/go-to-review/prialto/134565)
- Administrative Assistance & Support for Religious Nonprofit (5.0/5, Dec 5, 2024): Prialto provides administrative assistance and support for a religious nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/335790)

##### Healthcare Experience
Prialto has received positive feedback from clients in the Healthcare industry, highlighting their expertise in managing medical records and scheduling. Clients noted the company's responsiveness, attention to detail, and strong alignment with their organizational needs. Specific strengths included efficient communication and personalized service during onboarding, which facilitated seamless collaboration. Overall, sentiment is highly favorable, indicating that Prialto is well-suited for Healthcare providers looking to enhance operational efficiency and support.
- 2 reviews for healthcare industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Healthcare Technology Company (5.0/5, Jul 18, 2022): Prialto provides a productivity assistant to a healthcare technology company. This person is in charge of scheduling meetings and interviews, organizing calendars, and managing and optimizing email usage.
 [Read Full Review](https://clutch.co/go-to-review/prialto/150475)
- Administrative Support for Concierge Medicine Practice (5.0/5, Dec 4, 2024): Prialto provides administrative support for a concierge medicine practice. The team tracks patient appointments, follows up with specialists to request reports, and files the reports into patients' charts. [Read Full Review](https://clutch.co/go-to-review/prialto/335541)

##### Sports Experience
Prialto has received positive feedback from clients in the Sports industry, particularly a youth soccer club's president who praised the company's expertise in administration, scheduling, and communication. The client highlighted Prialto's strong management structure and timely delivery of services, which significantly improved their operational processes. Overall, the sentiment indicates that Prialto is a reliable partner for sports organizations seeking efficient administrative support and enhanced performance.
- 1 review for sports industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back-Office Outsourcing for Youth Soccer Club (5.0/5, Feb 14, 2024): Prialto provided back-office outsourcing services to a youth soccer club. They assisted the client with administrative tasks, such as communicating and scheduling. [Read Full Review](https://clutch.co/go-to-review/prialto/268926)

##### Construction Experience
Prialto has demonstrated exceptional expertise in supporting construction-related businesses, particularly in project management and customer service. Clients commend their proactive engagement and integration into corporate culture, highlighting timely delivery and effective CRM transitions. The team's strong focus on customer inquiries and personalized service fosters productivity, making Prialto a valuable partner in the construction industry. Overall, client sentiment is overwhelmingly positive, indicating that Prialto is well-suited for companies seeking reliable support to enhance operational efficiency.
- 1 review for construction industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- HR, R&D & Customer Service Support for Green Technology Co (5.0/5, Sep 5, 2023): Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D operations. [Read Full Review](https://clutch.co/go-to-review/prialto/230484)

##### Other Industry Experience
Prialto has received positive feedback from clients in the Other Industry sector, highlighting their expertise in providing qualified executive assistants. Key strengths include flexibility, effective communication, and the ability to seamlessly integrate with client teams. Clients noted significant improvements in time management and task organization, enabling executives to focus on core activities. Overall, Prialto's commitment to quality service and adaptability makes them a strong candidate for businesses seeking support in enhancing operational efficiency.
- 1 review for other industry industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Executive Assistant Services for Benefit Corporation (5.0/5, Sep 30, 2022): Prialto provided executive assistant services to a benefit corporation. They deployed three executive assistants to handle calendar scheduling, expense reporting, inbox management, and personal task management.
 [Read Full Review](https://clutch.co/go-to-review/prialto/160540)

##### Engineering Experience
Prialto has received positive feedback from clients in the Engineering industry, highlighting their expertise in project management and administrative support. Clients have noted the quality and competence of their team, which effectively reduces the administrative burden on senior staff. The responsiveness and communication of Prialto's personnel have been commended, reflecting their commitment to client success. Overall, Prialto's long-term engagement with clients indicates a reliable partnership, making them a strong candidate for those seeking dedicated support in complex projects within the Engineering sector.
- 1 review for engineering industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Admin Support Staff Augmentation for Internacional Tech Co (5.0/5, Oct 8, 2021): Prialto provides administrative support services for an international technology company. Their staff acts as executive assistants for complex projects, and they mainly work on management.
 [Read Full Review](https://clutch.co/go-to-review/prialto/29487)

##### Media Experience
Prialto has received positive feedback from clients in the Media industry, highlighting their expertise in enhancing productivity through effective assistant services. Clients noted the company's commitment to treating employees with respect and their reliable backup support. One founder emphasized that Prialto's assistance allowed them to successfully manage communications and follow-ups, effectively breaking through barriers with prospects. Overall, the sentiment indicates that Prialto is well-suited for media organizations seeking to improve operational efficiency and team collaboration.
- 1 review for media industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Admin & Sales Support for Nonprofit Journalist Organization (5.0/5, Sep 29, 2021): Prialto helps a nonprofit journalist organization's admin and support services needs. These experts handle the client's inbox, setting appointments and replying on follow-ups.
 [Read Full Review](https://clutch.co/go-to-review/prialto/146456)

##### Real estate Experience
Prialto has demonstrated notable expertise in the real estate sector, providing essential administrative support to enhance operational efficiency. Clients appreciate their proactive communication and ability to seamlessly integrate into workflows, often resulting in significant time savings. For instance, one client reported a reduction of three hours per week through effective organization of their systems. While feedback indicates areas for improvement in industry-specific knowledge, overall sentiment remains positive, positioning Prialto as a reliable partner for real estate professionals.
- 2 reviews for real estate industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Admin & Customer Support for Real Estate Company (5.0/5, Aug 22, 2022): Prialto provides administrative support for a real estate company. Their work includes data entry services, responding to customer inquiries, and other administrative tasks.
 [Read Full Review](https://clutch.co/go-to-review/prialto/155052)
- Operational Support Services for Real Estate Company (5.0/5, Nov 12, 2025): Prialto provided operational support for a real estate company. The team organized the client’s Google Drive, cleaned up their CRM, drafted emails, and set up clients with home searches. [Read Full Review](https://clutch.co/go-to-review/prialto/419448)

##### Advertising & marketing Experience
Prialto has received strong endorsements within the Advertising & Marketing sector, recognized for their proactive account management and effective communication. Clients noted their ability to handle complex tasks with precision and adapt to evolving business needs seamlessly. Their support has notably enhanced operational efficiency and revenue growth, particularly in campaign execution and data management. Overall, Prialto is viewed as a reliable partner capable of driving success in various marketing initiatives.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Growth Acceleration Platform (5.0/5, Nov 14, 2024): Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. [Read Full Review](https://clutch.co/go-to-review/prialto/330886)
- Data Collection Services for Shoe Data Collection Company (5.0/5, Aug 27, 2025): Prialto provides ongoing data entry services for a running shoe data collection company. The team is responsible for collecting data from event websites and organizing them on the client's business platform. [Read Full Review](https://clutch.co/go-to-review/prialto/401516)

##### Banks Experience
Prialto has received positive feedback from clients in the Banks industry, particularly for its administrative support services. Clients appreciate the company's timely and accurate work, as well as the quality of personnel assigned to projects. The firm's ability to provide seamless coverage and generate insightful performance reports has significantly impacted clients’ operations. Overall, Prialto's expertise, value for cost, and strong communication make them a suitable partner for businesses in the Banks sector.
- 1 review for banks industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Administrative Support for Real Estate Solution Co (5.0/5, Oct 23, 2025): Prialto provided administrative support for a real estate solution company's sales team. Their resources focused on data management, reporting, and prospect research. [Read Full Review](https://clutch.co/go-to-review/prialto/415409)

##### Business services Experience
Prialto has received positive feedback from clients in the business services industry, highlighting their strong project management, efficient communication, and ability to effectively support various operational tasks. Clients appreciate the expertise of Prialto's team in streamlining administrative processes, allowing businesses to focus on strategic objectives. The company's emphasis on aligning values with clients and providing quality service has led to measurable improvements in productivity and organizational efficiency, making them a suitable choice for businesses seeking reliable support.
- 6 reviews for business services industry
- 5 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Administrative Work for Business Consulting Company (5.0/5, Aug 31, 2021): Prialto provides productivity assistants for a business consulting company's employees. These experts manage day-to-day schedules, meetings, upcoming events and more.
 [Read Full Review](https://clutch.co/go-to-review/prialto/120749)
- Virtual Assistant & Mktg Support for Sales Training Services (5.0/5, Aug 31, 2023): Prialto provided virtual assistant and marketing support services for a sales training company. Prialto provided a virtual assistant that supported the client with marketing efficiency.  [Read Full Review](https://clutch.co/go-to-review/prialto/229683)
- Operational & Admin Assistance for Security Services Company (5.0/5, Oct 13, 2023): A security services company hired Extrity Services to assist them in departmental tasks. These tasks included checking for credentials from new applicants, managing administrative tasks, and confirming shifts.  [Read Full Review](https://clutch.co/go-to-review/prialto/240873)
- Event Management Services for Business Services Company (5.0/5, Nov 13, 2024): Prialto provides event management services for a coaching company. The team is responsible for planning the client's events and providing them with an assistant and a dedicated team to support their needs. [Read Full Review](https://clutch.co/go-to-review/prialto/330707)
- Back Office & Market Research for Fractional CFO Firm (4.5/5, Jan 9, 2025): Prialto provides back-office support for a fractional CFO firm. The team manages the client's calendar, handles bill payments, conducts market research, and performs administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/341954)
- Back Office Outsourcing for Business Services Company (5.0/5, Apr 6, 2026): Prialto provided virtual assistant services for a business services company. The team handled the client's routine tasks, including audits, spreadsheet production, appointment setting, and email management. [Read Full Review](https://clutch.co/go-to-review/prialto/448133)

---

### [XACT](https://clutch.co/profile/xact)
#### 4.7 out of 5 star rating (34 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- Orlando, FL

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 50% Call Center Services
- 30% Customer Service Outsourcing
- 10% Staffing

#### Company description
XACT is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their strong culture fit, flexibility, and responsiveness, with a 100% positive response regarding their proactive and adaptable approach. Approximately 75% of reviewers emphasize XACT's exceptional project management and ability to enhance client productivity and satisfaction.
[Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Experienced
Clients express a highly positive sentiment regarding XACT's experience, noting their ability to adapt quickly and efficiently to varying call volumes. One client highlighted their impressive communication and project management, stating, "They were up all night trying to answer things and worked around the clock." Another remarked on XACT's proactive suggestions during meetings, emphasizing their role as an integral part of the team. Overall, clients appreciate XACT's responsiveness and expertise, which have significantly enhanced their operational efficiency.
- Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): After what they have learned from our first season, with all of this experience under their wings, we can't imagine going without their services at all. We are headed into Easter now with them and we feel very comfortable because of all the things they have learned. I would never want to start over at this point. We feel like we have really gained another part of our own team. They were up all night trying to answer things and they worked around the clock and never quit. Sometimes the calls are more trying and often someone just needs a sympathetic ear. The experience that they have gained about how to handle these things is invaluable. [Read Full Review](https://clutch.co/go-to-review/xact/127424)

#### 1 review mentions Chat Support Services

Chat Support Services Experience
XACT has received overwhelmingly positive feedback for their Chat Support Services, with 95% of reviewers noting their expertise and responsiveness. Clients highlighted the rapid scaling of customer service teams and the effective handling of diverse inquiries. A notable 90% praised the team's flexibility and alignment with client goals. One client specifically noted achieving their service level target for the first time ever, emphasizing XACT's significant impact on their customer experience. Overall, clients commend XACT for their collaborative approach and high-quality service.
- 1 of 1 Chat Support Services reviews is 5 stars
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/xact#review-416086)

#### Experience in 14 industries

XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility.
[Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews)

##### Manufacturing Experience
XACT has demonstrated strong expertise in call center solutions tailored for the Manufacturing industry, particularly in waste management. Clients commend their effective communication, flexibility to manage order fluctuations, and commitment to customer satisfaction. Positive metrics such as reduced call queue times and low abandonment rates highlight their operational efficiency. Overall, XACT is well-regarded for delivering high-quality support, making them a suitable partner for manufacturing businesses seeking robust call center services.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326)

##### Supply Chain, Logistics, and Transport Experience
XACT is recognized for its effective support in logistics, particularly in providing after-hours service desk coverage. Clients appreciate their bilingual capabilities and value-driven approach, highlighting the company's commitment to timely communication and accountability. However, there are concerns about variability in agent performance and documentation updates, indicating areas for improvement. Overall, XACT demonstrates strong expertise in the Supply Chain, Logistics, and Transport sector, making it a viable option for clients seeking reliable support services.
- 1 review for supply chain, logistics, and transport industry
- Unknown avg. project cost
- IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743)

##### Insurance Experience
XACT demonstrates strong expertise in the Insurance sector, particularly in generating warm leads for home warranty providers. Clients appreciate their effective communication and partnership approach, which has significantly improved lead conversion rates. The focus on quality lead vetting and responsiveness to client needs underscores their commitment to delivering valuable results. However, there is room for improvement in call visibility and reporting customization, which may impact performance monitoring.
- 1 review for insurance industry
- $50,000 – $199,999 avg. project cost
- Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402)

##### Real estate Experience
XACT has demonstrated significant expertise in the real estate sector, particularly in residential HOA property management. Clients appreciate their responsiveness and flexibility in tailoring solutions to meet specific needs. The partnership led to a notable increase in productivity, freeing up approximately 60 hours for more valuable tasks while improving team morale. Overall sentiment reflects a strong commitment to ongoing improvement, making XACT a suitable choice for organizations seeking effective support in real estate operations.
- 1 review for real estate industry
- Unknown avg. project cost
- Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374)

##### Automotive Experience
XACT has demonstrated notable expertise in the Automotive industry, particularly in enhancing customer service for e-commerce automotive businesses. Clients commend their adaptability and structured approach in managing complex challenges, fostering a positive relationship throughout ongoing projects. The responsiveness of the XACT team to specific client needs has been highlighted as a strength, indicating their capability to align with automotive sector demands effectively. Overall, their high ratings and alignment with client values suggest they are a strong candidate for automotive projects.
- 1 review for automotive industry
- Unknown avg. project cost
- Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450)

##### Transportation Experience
XACT has demonstrated significant expertise in the Transportation industry by providing effective call center support for a long-standing client. Their ability to manage inbound and outbound calls efficiently has allowed the client to optimize resources while maintaining high service quality. Client feedback highlights the attentive management team and strong technical support, indicating that XACT is a reliable partner for businesses in the Transportation sector seeking to enhance their customer support operations.
- 1 review for transportation industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings.
 [Read Full Review](https://clutch.co/go-to-review/xact/126853)

##### IT Services Experience
XACT has demonstrated strong expertise in call answering and lead validation services, consistently meeting key performance indicators and providing quality assurance. Clients commend their responsiveness and flexibility, noting the effectiveness of their proactive quality assurance measures. The company fosters reliable partnerships through regular evaluations, making them a trustworthy choice for businesses in the IT Services sector seeking dependable support. Overall, feedback reflects a positive sentiment, indicating a strong fit for clients aiming for efficient operational solutions.
- 1 review for it services industry
- Unknown avg. project cost
- Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients.
 [Read Full Review](https://clutch.co/go-to-review/xact/133122)

##### Arts, entertainment & music Experience
XACT has demonstrated significant expertise in the Arts, entertainment, and music industry, particularly in managing seasonal service demands effectively. Clients praise their responsiveness, technical knowledge, and the ability to rapidly adapt to changing needs. One client noted the development of a comprehensive knowledge base that enhanced service delivery. Overall, feedback reflects a positive sentiment, with XACT being viewed as an integral partner that enhances operational efficiency and customer satisfaction in high-pressure environments.
- 2 reviews for arts, entertainment & music industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform.
 [Read Full Review](https://clutch.co/go-to-review/xact/88667)
- Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls.
 [Read Full Review](https://clutch.co/go-to-review/xact/127424)

##### Advertising & marketing Experience
XACT has received positive feedback from clients in the Advertising & Marketing industry, highlighting their effective customer service solutions and competitive pricing. One client emphasized XACT's superior quality compared to previous providers, noting their responsiveness and strong reporting capabilities. The provider's expertise in managing customer interactions has significantly benefited clients, reinforcing their suitability for businesses seeking reliable support in this sector. Overall, XACT is recommended for their professionalism and value-driven services.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service.
 [Read Full Review](https://clutch.co/go-to-review/xact/65272)

##### Chemicals & Biotechnology Experience
The company demonstrates significant expertise in the Chemicals & Biotechnology sector, particularly in enhancing customer service for coatings companies. Clients commend their professionalism, adaptability, and effective training, which fostered confidence in customer representations. Their ability to customize solutions and maintain clear communication resulted in successful project outcomes, making them a strong candidate for businesses seeking reliable support in this industry.
- 1 review for chemicals & biotechnology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service.
 [Read Full Review](https://clutch.co/go-to-review/xact/35364)

##### Nonprofit Experience
XACT Telesolutions has demonstrated expertise in supporting nonprofit organizations, particularly in engagement and fundraising initiatives. Clients have praised their professional representation, friendly outreach, and customer service-oriented approach, which contributed to increased participant retention in events. The team's enthusiasm for assisting nonprofits further enhances their value. Overall, potential clients in the nonprofit sector can confidently consider XACT Telesolutions as a supportive partner for successful project execution.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls.
 [Read Full Review](https://clutch.co/go-to-review/xact/130011)

##### Financial services Experience
XACT Telesolutions demonstrates strong expertise in the Financial services sector, particularly in addressing the needs of third-party administrators for insurance companies. Client feedback highlights their professionalism, effective training protocols, and commitment to performance monitoring through detailed weekly reports. The seamless integration of their services resulted in improved client satisfaction and competitive advantage for their partners. Overall, XACT is well-equipped to enhance operational efficiency in the Financial services industry.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives.
 [Read Full Review](https://clutch.co/go-to-review/xact/99860)

##### Retail Experience
XACT has demonstrated strong expertise in the Retail industry, notably through their effective management of customer service operations for a catalog company. Clients have praised their thorough onboarding and adaptability to unique systems, emphasizing their commitment to understanding client needs. While they face challenges with new agent proficiency, overall sentiment reflects satisfaction with their partnership approach and dedication to problem-solving, making them a reliable choice for retail businesses seeking enhanced customer engagement solutions.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/xact/117818)
- Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system.
 [Read Full Review](https://clutch.co/go-to-review/xact/166577)

##### Education Experience
XACT has received positive feedback from clients in the Education industry, particularly for their expertise in call management and student support services. Clients noted XACT's ability to effectively handle complex inquiries, maintain high service standards, and act as an extension of their organizations. Their flexibility and responsiveness significantly improved retention and customer satisfaction rates, making them a reliable partner for educational institutions aiming to enhance their student engagement and support operations.
- 5 reviews for education industry
- 4 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training.
 [Read Full Review](https://clutch.co/go-to-review/xact/51492)
- Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints.
 [Read Full Review](https://clutch.co/go-to-review/xact/97173)
- Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training.
 [Read Full Review](https://clutch.co/go-to-review/xact/98662)
- Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training.
 [Read Full Review](https://clutch.co/go-to-review/xact/112389)
- Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/xact/117441)

##### eCommerce Experience
The feedback from eCommerce industry clients highlights XACT's expertise in customer service scaling and flexibility, crucial for adapting to fluctuating business demands. Clients appreciate their proactive approach, strong collaboration, and ability to enhance the customer experience. The positive sentiment is evident through high satisfaction rates and measurable success, including achieving service level targets and receiving numerous commendations in reviews. Overall, XACT is positioned as a strategic partner for eCommerce businesses seeking to elevate their customer engagement.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086)

##### Information technology Experience
The company has received positive feedback from clients in the Information Technology industry, highlighting their strong expertise in delivering tailored solutions and effective problem-solving skills. Clients commend the provider's ability to understand complex requirements and deliver projects on time and within budget, showcasing their reliability and technical proficiency. Overall, the sentiment indicates that this company is well-equipped to meet the diverse needs of potential clients in the IT sector.
- 1 review for information technology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Super Tool for Support (5.0/5, Jun 21, 2017):  [Read Full Review](https://clutch.co/go-to-review/xact/117117)

##### Sports Experience
Xact Telesolutions has demonstrated significant expertise in enhancing customer service for the Sports industry, particularly in recreational events. Clients praise their proactive approach, customization of staffing models, and effective communication, leading to increased customer satisfaction exceeding 80%. Their commitment to continuous improvement and tailored solutions positions them as a strong partner for businesses seeking to elevate their customer relations in the Sports sector.
- 1 review for sports industry
- Unknown avg. project cost
- Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services.
 [Read Full Review](https://clutch.co/go-to-review/xact/91306)

##### Healthcare Experience
XACT demonstrates strong expertise in the Healthcare sector, particularly in providing tailored answering services for medical equipment companies. Clients commend their flexibility and effective communication, which facilitate improved customer relations and operational efficiency. Over several years, XACT has adapted to client needs, showcasing their commitment to service quality and responsiveness. Their proactive adaptation based on feedback highlights their impact on client operations, making them a viable partner for businesses seeking reliable support in the Healthcare industry.
- 1 review for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation.
 [Read Full Review](https://clutch.co/go-to-review/xact/111043)

##### Other Industry Experience
XACT demonstrates strong expertise in providing exceptional customer service solutions within the e-commerce health supplement sector. Clients appreciate their commitment to employee development and professional conduct, leading to effective 24/7 phone support implementation. The emphasis on partnership and adaptability amidst challenges has garnered positive feedback, with clients recognizing the balance of cost and performance as a significant strength. Overall, XACT is well-regarded for its ability to enhance customer experience, making them a suitable choice for businesses in the Other Industry.
- 1 review for other industry industry
- $200,000 – $999,999 avg. project cost
- Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing.
 [Read Full Review](https://clutch.co/go-to-review/xact/41356)

#### Completed projects in 2 countries
- Singapore (1 projects)
- United States (31 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/xact?verified=true#reviews)

---

### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions)
#### 5 out of 5 star rating (24 reviews)
- 250 - 999 employees
- Torreón, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Employer of Record (EOR) Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Recruitment Process Outsourcing
- 10% IT Staff Augmentation
- 30% Staffing

#### Company description
Remote Team Solutions is a Customer Service Outsourcing firm specializing in delivering comprehensive Customer Support Services and Call Center Solutions. With high ratings and a strong alignment in company values, 100% of reviewers express trust and satisfaction in their partnership, highlighting increased profitability and customer retention. There are no reported areas for improvement, showcasing their professionalism and culture.
[Visit Website](https://remoteteamsolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=customer-support-chat)


#### Reviewed 2 times in the past 6 months

Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident.
- 1 of 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews)

#### 2 reviews mention Chat Support Services

Chat Support Services Experience
Remote Team Solutions has received overwhelmingly positive feedback for their Chat Support Services, with both clients highlighting strong project management and effective communication. Approximately 100% of reviewers reported satisfaction with the service quality, citing improvements in customer retention and profitability. Clients praised the company’s culture, integrity, and ability to build trust, with no noted areas for improvement. Overall, Remote Team Solutions demonstrates a strong commitment to delivering exceptional customer support and fostering long-term partnerships.
- 2 of 2 Chat Support Services reviews are 5 stars
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/remote-team-solutions#review-376112)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
[Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews)
- $10,000 to $49,000 (9 reviews)
- Less than $10,000 (3 reviews)
- $50,000 to $199,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 5 countries
- Ireland (1 projects)
- Mexico (1 projects)
- New Zealand (1 projects)
- United States (19 projects)
- England (1 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews)

---

### [Smith.ai](https://clutch.co/profile/smithai)
#### 4.8 out of 5 star rating (77 reviews)
- 250 - 999 employees

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Development
- 10% Back Office Outsourcing
- 50% Call Center Services
- 10% Conversion Optimization
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Smith.ai is a customer support outsourcing provider specializing in call center solutions and remote customer care, particularly for law firms and other professional services. Reviewers commend their professionalism, with 75% highlighting their effective call management and integration capabilities. However, 25% reported challenges with service cancellation and customer service issues. Overall, Smith.ai is valued for its seamless call handling and detailed call notes.
[Visit Website](https://smith.ai/?utm_source=clutch.co&utm_medium=review_site)


#### Customized support
Clients consistently praise Smith.ai for their customized support, highlighting the personalized approach to call handling and responsiveness to specific needs. One client noted the flexibility in adjusting call procedures based on varying circumstances, while another appreciated the seamless integration of services tailored to their requests. Overall, the sentiment regarding customized support is highly positive, with clients emphasizing the professionalism and attentiveness of the receptionists, although a few minor delays during peak times were mentioned.
- Virtual Reception Services for Defense Attorney (5.0/5, May 28, 2020): I had someone from Smith.ai that personally worked with me directly to tailor everything about how the calls are answered, whether they are forwarded and even what exactly to say to the caller depending on whether they were new clients, returning clients, attorneys, courts, telemarketers, etc. They can also access my calendar to set-up meetings for me if I want them to. Also, they can adjust their forwarding and answering depending on the day, time, weekends, holidays, etc. [Read Full Review](https://clutch.co/go-to-review/smithai/97794)
- Call Center Services for Law Firm (5.0/5, Sep 15, 2020): They customize their approach to our requests continuously. They acknowledge and communicate promptly. [Read Full Review](https://clutch.co/go-to-review/smithai/64355)

#### 4 reviews mention Customer Service Outsourcing

Call Center Services for Business Law Firm 
5.0/5 — Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs.&nbsp;

- 3 of 4 Customer Service Outsourcing reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/smithai/198811)

#### Experience in 9 industries

Smith.ai has received positive feedback primarily from clients in the legal, healthcare, and business services industries. Reviewers in the legal sector consistently praised the professionalism and responsiveness of Smith.ai, noting improvements in client communication and lead conversion rates. In the healthcare field, clients highlighted their effectiveness in managing appointment bookings. Overall, Smith.ai is recognized for its high-quality customer service, efficiency in handling calls, and ability to integrate smoothly with various business operations, making them a suitable partner across these sectors.
[Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews)

##### Financial services Experience
Smith.ai has received positive feedback from clients in the financial services industry, notably for their expertise in call handling and appointment scheduling. Clients appreciate the professionalism of their virtual assistants, which helps maintain a strong client relationship without revealing their virtual nature. Their solutions effectively assist financial practices in capturing new business and managing communications efficiently, with notable strengths in responsiveness and ease of setup. Overall, Smith.ai is well-regarded for delivering on promises and enhancing operational efficiency for financial service providers.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Work for Financial Planner (5.0/5, May 21, 2020): A financial practice hired Smith.ai to answer its phones. They cover phones during working hours, evenings, and weekends, scheduling appointments, filtering sales calls, and making outbound calls occasionally.
 [Read Full Review](https://clutch.co/go-to-review/smithai/93095)
- Call Center Services for Accounting Services Company (5.0/5, Jul 9, 2025): Smith.ai provides ongoing call center services for a tax and accounting firm. The team answers calls, takes messages, forwards calls, and responds to customers' queries. [Read Full Review](https://clutch.co/go-to-review/smithai/388861)

##### Consulting Experience
Smith.ai has received positive feedback for its exceptional call answering and appointment confirmation services in the Consulting industry. Clients appreciate the personable and professional support, noting a significant enhancement in their business image. The team's timely delivery and innovative solutions further reinforce their strengths. Overall, Smith.ai demonstrates strong expertise, making them a valuable partner for companies seeking reliable consulting services.
- 1 review for consulting industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for IT Services Provider (5.0/5, Jan 3, 2026): Smith.ai provides call center services for an IT services provider. The team answers customer calls, schedules appointments, and makes outgoing calls to confirm appointments and ask questions to customers. [Read Full Review](https://clutch.co/go-to-review/smithai/428226)

##### Healthcare Experience
Smith.ai has received positive feedback from clients in the Healthcare industry, highlighting their expertise in virtual receptionist services. Clients appreciated Smith.ai's responsiveness, thoroughness, and seamless project management, noting significant improvements in call handling, appointment setting, and patient communication. The implementation of their services led to higher conversion rates and increased patient engagement. Overall, Smith.ai is well-regarded for enhancing operational efficiency within healthcare practices, making them a strong candidate for similar projects.
- 2 reviews for healthcare industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021)
- Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718)

##### Other Industry Experience
Smith.ai has demonstrated significant expertise in the Other Industry sector, particularly for businesses like veterinary practices and service-oriented companies. Clients commend their ability to capture leads and enhance communication by managing missed calls effectively. The seamless implementation process, exceptional customer service, and competitive pricing are highlighted as strengths. Overall, clients report measurable outcomes, such as increased appointments and scheduled clients, indicating that Smith.ai can be a valuable partner for businesses seeking to improve their customer engagement and operational efficiency.
- 2 reviews for other industry industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy.
 [Read Full Review](https://clutch.co/go-to-review/smithai/144222)
- AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174)

##### Hospitality & leisure Experience
Smith.ai has received positive feedback from clients in the Hospitality & Leisure industry, particularly for their effective AI receptionist services. A travel agent noted the solution's accuracy in capturing call details, allowing for improved follow-up and operational efficiency. Clients appreciate the cost-effectiveness and the seamless integration of call handling, which frees up valuable time for other tasks. Overall, Smith.ai demonstrates significant expertise and impact, making them a strong fit for businesses seeking to enhance customer engagement in this sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Travel Agency (5.0/5, Jul 10, 2025): Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price. [Read Full Review](https://clutch.co/go-to-review/smithai/388892)

##### Other industries Experience
Smith.ai received mixed feedback from clients in the Other industries sector, with notable strengths in timely call answering and accurate message-taking. However, concerns were raised regarding their customer service, particularly in cancellation processes, leading to a negative overall sentiment. Clients highlighted the provider's responsiveness to needs but expressed frustration with unresolved billing issues. Potential clients should weigh these strengths against potential service challenges when considering Smith.ai for projects in the Other industries.
- 1 review for other industries industry
- $10,000 – $49,000 avg. project cost
- Call Center Services for HVAC Contractor (0.5/5, Oct 3, 2023): Smith.ai provided call center services for an HVAC contractor. The team was responsible for answering end customer's calls and messages while adhering to a structured script. [Read Full Review](https://clutch.co/go-to-review/smithai/237473)

##### Utilities Experience
Smith.ai demonstrates strong expertise and professionalism in the Utilities industry, offering tailored virtual telephone reception services. Clients appreciate their flexible setup and efficient communication, emphasizing the quality of service and responsiveness. The ability to customize call handling according to specific business needs is a significant strength. Overall, the sentiment is highly positive, indicating that potential clients in the Utilities sector can expect reliable support and effective management of customer interactions.
- 1 review for utilities industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Reception Services for Defense Attorney (5.0/5, May 28, 2020): Smith.ai is providing virtual telephone reception services for a defense attorney. For incoming calls, they take messages or forward the calls.
 [Read Full Review](https://clutch.co/go-to-review/smithai/97794)

##### Arts, entertainment & music Experience
Smith.ai has demonstrated significant expertise in providing call answering services for clients in the Arts, entertainment, and music industry. A recording studio owner praised their professionalism and ability to capture leads, noting a doubling of inquiries since engagement. The integration with CRM systems and prompt adjustments to service workflows were highlighted as strengths. Overall, clients appreciate the outstanding customer service, making Smith.ai a reliable partner for enhancing operational efficiency in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Recording Studio (5.0/5, May 9, 2020): Smith.ai provided call answering services for a recording studio. The team books appointments for the client, schedules consultations, and answer's customer's questions.
 [Read Full Review](https://clutch.co/go-to-review/smithai/83287)

##### IT Services Experience
Smith.ai receives positive feedback for its expertise in managing call volumes and providing virtual receptionist services, essential for IT service providers. Clients laud the professionalism and consistency of their team, contributing to enhanced customer interactions and direct business growth. Their scalable and repeatable systems are highly valued, although minor improvements in onboarding were noted. Overall, Smith.ai is deemed a strong partner for IT service organizations seeking reliable and effective call management solutions.
- 1 review for it services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat.
 [Read Full Review](https://clutch.co/go-to-review/smithai/120150)

##### Legal Experience
Smith.ai has received diverse feedback from clients in the Legal industry, highlighting their robust virtual receptionist services. Clients commend the professional demeanor and responsiveness of receptionists, which enhances client interactions and appointment scheduling. Some reviews noted issues with spam call filtering, while others praised the quality of lead qualification and overall service efficiency. Overall, Smith.ai is regarded as a valuable partner for law firms seeking to improve client contact management and operational efficiency.
- 53 reviews for legal industry
- 49 reviews are 5 stars
- Less than $10,000 avg. project cost
- Answering Service Engagement for Law Firm (5.0/5, Oct 28, 2021): A law firm receives multiple calls at all hours from both current and potential clients. They tapped Smith.ai in order to field these calls and manage the workload on their behalf.
 [Read Full Review](https://clutch.co/go-to-review/smithai/3537)
- Appointment Setting for Law Office (5.0/5, Dec 17, 2021): Smith.ai is providing appointment setting services for a law office. They're tasked with answering and filtering calls and collecting contact information from callers and emailing them to the client.
 [Read Full Review](https://clutch.co/go-to-review/smithai/6998)
- Virtual Receptionists for Law Firm (5.0/5, Jan 3, 2022): Smith.ai provides virtual receptionist services for a law firm. The team is in charge of answering calls from potential and current clients on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/smithai/7794)
- Virtual Receptionist Services for Law Firm (5.0/5, Apr 12, 2022): Smith.ai is providing virtual receptionist services for a law firm. Their responsibilities include managing the inflow of calls, verifying leads, evaluating potential clients, and scheduling appointments.
 [Read Full Review](https://clutch.co/go-to-review/smithai/15715)
- Call Center Services for Law Firm (5.0/5, May 25, 2022): Describe.ai provides 24/7 answering services for a local law firm. They take messages and send them to the client for each call that comes through.
 [Read Full Review](https://clutch.co/go-to-review/smithai/20461)
- Ongoing Call Support for Law Firm (4.0/5, May 31, 2022): A law firm hired Smith.ai to manage their virtual receptionist services. The assigned team handles calls and schedules consultations for prospective and current clients 24/7.
 [Read Full Review](https://clutch.co/go-to-review/smithai/21147)
- Virtual Receptionist Services for Employment Law Firm (5.0/5, Jun 16, 2022): Smith.ai provides virtual receptionist services for an employment law firm. Their resources handle all incoming calls for the client and transmit the information that they gain from the callers to the company. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/23233)
- Virtual Receptionist Services for Immigration Law Firm  (5.0/5, Jun 28, 2022): Smith.ai serves as the 24/7 virtual receptionist of an immigration law firm. They answer and make calls in English and Spanish using the client-provided script and send the call recordings to the client.
 [Read Full Review](https://clutch.co/go-to-review/smithai/24647)
- Answering Services for Law Firm (5.0/5, Feb 28, 2020): Smith.ai provides answering services for a boutique law firm. This includes answering all of the client's calls during business hours and following up with voicemails after hours.
 [Read Full Review](https://clutch.co/go-to-review/smithai/26391)
- Virtual Receptionist Services for Criminal Defense Practice (5.0/5, Jul 30, 2020): Smith.ai provides virtual receptionist services for a criminal defense practice. the team is responsible for screening potential clients and taking messages from current clients.
 [Read Full Review](https://clutch.co/go-to-review/smithai/26901)
- Call Center Services for Immigration Law Firm (5.0/5, Mar 3, 2020): Smith.ai manages the call center, routing calls to the in-house team and taking accurate messages as needed.
 [Read Full Review](https://clutch.co/go-to-review/smithai/29063)
- Intake Services for Law Firm (5.0/5, Aug 4, 2020): Smith.ai provides call center services for a law firm. The team is responsible for creating an intake script, handling client intake, and providing a call synopsis.
 [Read Full Review](https://clutch.co/go-to-review/smithai/30799)
- Call Center Services for Legal Firm (5.0/5, Mar 13, 2020): Smith.ai provided virtual receptionist services for a legal firm. The team went on to answer all incoming calls, collect payments, and schedule consultations.
 [Read Full Review](https://clutch.co/go-to-review/smithai/36263)
- Virtual Reception Services for Small Law Firm (5.0/5, Mar 27, 2020): Smith.ai is providing virtual receptionist services for a small law firm.
 [Read Full Review](https://clutch.co/go-to-review/smithai/46030)
- Virtual Reception Services for Small Law Firm (5.0/5, Jan 28, 2021): Smith.ai provides ongoing virtual reception services for a small law firm. The team answers incoming calls, schedule calls, and follow up on leads and clients.
 [Read Full Review](https://clutch.co/go-to-review/smithai/49783)
- Virtual Receptionist Services for Law Firm (5.0/5, Sep 4, 2020): A law firm hired Smith.ai to handle its scheduling and act as the first point of contact for the business.
 [Read Full Review](https://clutch.co/go-to-review/smithai/56905)
- Call Center Services for Law Firm (5.0/5, Sep 15, 2020): The team supports a law firm through their call center service solutions. Smith.ai answers inbound calls, collects detailed information, and place outbound calls for the company.
 [Read Full Review](https://clutch.co/go-to-review/smithai/64355)
- Virtual Customer Service Assistance for Law Firm (5.0/5, Jun 29, 2021): Smith.ai is working for a law firm as their virtual receptionist. Their main task is to receive incoming calls to organize for the firm. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/68567)
- Call Center Services for Law Firm (5.0/5, Jul 8, 2021): Smith.ai was hired by a law firm to handle their calls. They are in charge of screening the calls that the client receives, transferring prospective clients for immediate handling and screening out the rest.
 [Read Full Review](https://clutch.co/go-to-review/smithai/77047)
- Virtual Receptionist Services for Estate Planning Law Firm (5.0/5, May 4, 2020): A boutique estate planning firm hired Smith.ai for virtual receptionist services. They provide 24/7 phone answering services.
 [Read Full Review](https://clutch.co/go-to-review/smithai/77755)
- Outsourced Receptionist for Law Firm (5.0/5, May 6, 2020): Smith.ai provided outsourced phone support and receptionist work for a law firm. Their team was trained on the firm's needs before answering calls in a professional manner. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/80001)
- Virtual Receptionist for Private Law Firm (5.0/5, May 6, 2020): Smith.ai provided a virtual receptionist for a private law practice. Their rotating staff provided both call-back and intake services in English and Spanish.
 [Read Full Review](https://clutch.co/go-to-review/smithai/80110)
- Virtual Receptionists for Attorney (5.0/5, May 7, 2020): An attorney hired Smith.ai to answer phone calls during office hours. The receptionist takes basic information from the caller, transcribes the information, and emails it to the attorney.
 [Read Full Review](https://clutch.co/go-to-review/smithai/81547)
- Phone Answering Services for Law Firm (5.0/5, Dec 31, 2021): A law firm has tasked Smith.ai with handling their client calls. The team responds to queries based on a pre-provided script and generates call summaries upon concluding each conversation.
 [Read Full Review](https://clutch.co/go-to-review/smithai/101325)
- Call Center Services for Estate Planning Legal Firm (5.0/5, Jun 4, 2020): Smith.ai provided call center services for an estate planning law practice. The team serves as a receptionist for the client.
 [Read Full Review](https://clutch.co/go-to-review/smithai/104218)
- Virtual Reception & Intake Services for Law Firm (5.0/5, Jun 20, 2020): Smith.ai provides virtual reception and intake services for a law firm. They take detailed messages and schedule appointments.
 [Read Full Review](https://clutch.co/go-to-review/smithai/117440)
- Voice Services & Chatbot Integration for Law Firm (4.5/5, Jan 16, 2020): Providing answering services at first, Smith.ai’s scope changed to setting up and maintaining a chatbot for a law firm. They built a playbook and integrated the tool with the client’s CRM to collect leads.
 [Read Full Review](https://clutch.co/go-to-review/smithai/119269)
- Voice Services for Law Firm (5.0/5, Jan 17, 2020): Smith.ai provides ongoing call services for a law firm. They handle inbound and outbound calls, along with managing the chat tool and scheduling any consultations or calls. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/120246)
- Call Center Services for Tenant Law Firm (5.0/5, Jun 24, 2020): Smith.ai provides call center services for a tenant law firm. The team is responsible for reception services, taking over 100 calls from potential and existing customers and providing 24-hour services.
 [Read Full Review](https://clutch.co/go-to-review/smithai/120567)
- Virtual Receptionist Services for Law Firm (5.0/5, Jul 6, 2020): Smith.ai provided virtual receptionist services for a small law firm. The team was responsible for answering calls, taking and passing along messages, and scheduling consultations.
 [Read Full Review](https://clutch.co/go-to-review/smithai/128691)
- Virtual Receptionist Services for Law Firm (5.0/5, Jul 7, 2020): Smith.ai provided virtual receptionist services for an immigration law firm. They supplied call-answering and call response services.
 [Read Full Review](https://clutch.co/go-to-review/smithai/129985)
- Virtual Receptionist for Family Law Firm (5.0/5, Jul 9, 2020): Smith.ai provides virtual receptionist services for a family, criminal, and car wreck legal firm. The team is responsible for answering incoming calls 24 hours a day.
 [Read Full Review](https://clutch.co/go-to-review/smithai/131408)
- Call Center Services for Law Firm (5.0/5, Sep 13, 2021): Smith.ai provides call center services for a law firm. The team handles the after-woking hours calls from third-party clients.
 [Read Full Review](https://clutch.co/go-to-review/smithai/131435)
- Receptionist Services for Immigration Law Firm (5.0/5, Apr 22, 2021): Smith.ai was outsourced by an immigration law firm for receptionist services. As the client's customer base grow exponentially, the vendor submits lists of phone calls and each of their end client's needs.
 [Read Full Review](https://clutch.co/go-to-review/smithai/132580)
- Call Center Services for Family Attorney (5.0/5, Feb 10, 2020): Smith.ai served as phone operators to handle the large call volume of a family law firm. They deployed a rotating team of receptionists who were responsible for answering basic questions and screening clients.
 [Read Full Review](https://clutch.co/go-to-review/smithai/135800)
- Virtual Receptionist for Business Trademark Law Firm (5.0/5, Jul 17, 2020): Smith.ai provides virtual reception services for a business trademark law firm including client intake, explanation of services, and scheduling initial meetings.
 [Read Full Review](https://clutch.co/go-to-review/smithai/138396)
- Call Center Services for Small Law Firm (5.0/5, Jul 20, 2020): Smith.ai provides call center services for a small law firm. The team provides 24/7 phone answering services to ensure no calls are missed after hours.
 [Read Full Review](https://clutch.co/go-to-review/smithai/139661)
- Receptionist Services for Intellectual Property Law Firm (5.0/5, May 5, 2021): Smith.ai offers virtual receptionist services for an intellectual property law firm. The vendor is in charge of handling new leads, handling sales calls, and transferring and taking messages.
 [Read Full Review](https://clutch.co/go-to-review/smithai/141746)
- Virtual Receptionist Services for Attorney (5.0/5, Feb 17, 2020): Smith.ai provided virtual receptionist services with the aim of facilitating communication with internal stakeholders' clients.
 [Read Full Review](https://clutch.co/go-to-review/smithai/141749)
- Virtual Receptionist for Federal Employment Attorney (5.0/5, Jul 26, 2020): Smith.ai served as a virtual receptionist for an employment attorney. The team is responsible for screening out spam and answering calls.
 [Read Full Review](https://clutch.co/go-to-review/smithai/145102)
- Staff Augmentation for Legacy Law Firm (5.0/5, Feb 21, 2020): Smith.ai answers telephones for internal stakeholders when they are busy or out of the office.
 [Read Full Review](https://clutch.co/go-to-review/smithai/145115)
- Answering & Web Chat Services for Personal Injury Law Firm (5.0/5, Dec 26, 2020): Smith.ai provides answering and online chat services for a personal injury law firm's new leads. The team ensures that all prospective clients can schedule appointments at any time. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/145440)
- Front Desk Services for Estate Planning Firm (5.0/5, Dec 28, 2020): Smith.ai provides ongoing call center services for an estate planning firm. The team handles the call screenings, appointments, and messages.
 [Read Full Review](https://clutch.co/go-to-review/smithai/146481)
- Inbound Call Answering for Law Practice (5.0/5, Feb 26, 2020): Smith.ai provides ongoing answering services for a law business. They handle incoming calls from potential and current clients, directing contact and conveying messages. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/147707)
- Virtual Reception Services for Law Practice Firm (5.0/5, Sep 15, 2022): Smith.ai provides virtual reception services for a family law firm. The team acts as the initial point of contact for prospective customers, takes their information, and schedules meetings.
 [Read Full Review](https://clutch.co/go-to-review/smithai/158408)
- Call Center Services for Law Firm (5.0/5, Jan 11, 2023): Smith.ai provided call center services to a law firm. They answered calls, took messages, and routed calls.
 [Read Full Review](https://clutch.co/go-to-review/smithai/175542)
- Call Center Services for Business Law Firm  (5.0/5, May 2, 2023): Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/198811)
- Call Center Services for Family Law & Estate Planning Firm (5.0/5, Jul 21, 2023): Smith.ai provides call center services for a family law and estate planning firm. The team is responsible for answering phone calls during work and non-work time to avoid missing calls. [Read Full Review](https://clutch.co/go-to-review/smithai/218717)
- Call Center Services for Criminal Defense Law Firm (5.0/5, Jan 17, 2024): Smith.ai provides call center services for a criminal defense law firm. The team answers all the client's incoming phone calls and enters information into their CRM. [Read Full Review](https://clutch.co/go-to-review/smithai/262239)
- Call Center Services for Immigration Law Firm (5.0/5, Dec 20, 2024): Smith.ai provides call center services for an immigration law firm. The team handles incoming calls and qualifies leads for the firm. [Read Full Review](https://clutch.co/go-to-review/smithai/339019)
- Call Center Services for Family Law Firm (5.0/5, Jul 20, 2025): Smith.ai provides call center services for a family law firm. The team answers calls for potential leads and helps with scheduling via live agents. [Read Full Review](https://clutch.co/go-to-review/smithai/391561)
- Call Center Services for Law Firm (0.5/5, Aug 26, 2025): Smith.ai provides ongoing call center services for a personal injury law firm. The team is responsible for taking messages and handling calls for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/401172)
- AI Chatbot for Law Firm (2.0/5, Oct 24, 2025): Smith.ai has provided a chat platform for a law firm. The solution is intended to provide an AI chatbot for answering basic service questions and scheduling appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/smithai/415593)

##### Manufacturing Experience
Smith.ai has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in virtual receptionist services. Clients appreciate the prioritization of sales opportunities and effective management of customer inquiries, which has allowed manufacturing teams to focus on production without interruptions. The company's responsiveness and user-friendly setup further enhance their value. Overall, Smith.ai is well-regarded for improving organizational efficiency and communication, making them a strong fit for businesses in the Manufacturing sector.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Screen Printing & Embroidery Co (5.0/5, Aug 25, 2025): Smith.ai provides virtual receptionist services for a screen printing and embroidery company. The team answers calls, manages call forwarding, takes messages, and handles customer inquiries. [Read Full Review](https://clutch.co/go-to-review/smithai/400763)

##### Nonprofit Experience
The reviews reflect a positive sentiment towards the company's expertise in serving the Nonprofit sector, particularly in enhancing operational efficiency. Clients commend their customizable chatbot solution, which has significantly reduced call volumes and improved member engagement. The provider's strong customer service and responsiveness are frequently highlighted as key strengths, making them a reliable partner for Nonprofits seeking innovative communication tools. Overall, they demonstrate a solid understanding of Nonprofit needs and deliver impactful solutions.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Chatbot Solution for Legal Nonprofit  (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members.
 [Read Full Review](https://clutch.co/go-to-review/smithai/121923)

##### Business services Experience
Smith.ai has received positive feedback from clients in the Business Services industry, highlighting their expertise in call handling and customer service. Clients appreciate the professional and personal interaction, which enhances client relationships. The company’s strengths include rapid adaptability to client needs, effective spam call management, and a high degree of accountability. Overall, Smith.ai is recognized for significantly impacting client acquisition and satisfaction, making them a strong candidate for businesses seeking reliable support.
- 4 reviews for business services industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Live Answering Services for Family Law Office (5.0/5, Dec 27, 2021): A family law office hired Smith.ai to answer and direct calls that come from prospective customers, existing clients, and professional connections. The team provides the backup during events of short staffing.
 [Read Full Review](https://clutch.co/go-to-review/smithai/7518)
- Inbound Call Answering for Legal Tech Startup (5.0/5, Mar 8, 2020): Smith.ai answers the inbound phone calls for a legal tech startup. Their team removes the administrative burden of directing calls and conveys messages when needed.
 [Read Full Review](https://clutch.co/go-to-review/smithai/31966)
- Call Center Services for Laundry Company (5.0/5, Mar 20, 2020): Smith.ai provides call center services on an ongoing basis. This includes managing spam inquiries, booking services for new clients, and answering questions.
 [Read Full Review](https://clutch.co/go-to-review/smithai/41073)
- Call Center Services for Events Management Firm (5.0/5, Dec 5, 2024): Smith.ai provides call center services for an events management firm. The team answers all incoming calls, tracks caller details, and transfers live calls as needed. They also identify and block spam callers. [Read Full Review](https://clutch.co/go-to-review/smithai/335616)

##### Advertising & marketing Experience
Smith.ai receives positive feedback from clients in the Advertising & Marketing industry for their exceptional call answering and client engagement services. Clients highlight their strong customer service, timely project management, and the ability to qualify leads effectively. The seamless integration of chat services and appointment setting has significantly enhanced client acquisition efforts, with measurable increases in engagement and bookings. Overall, Smith.ai's expertise and value proposition make them a strong fit for businesses seeking reliable marketing support.
- 4 reviews for advertising & marketing industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Chat Solutions for Marketing & Advertising Firm (5.0/5, Sep 10, 2020): Smith.ai provides chat solutions that are integrated to the advertising and marketing firm's pipelines. The team's system is also connected to billing and client service.
 [Read Full Review](https://clutch.co/go-to-review/smithai/60384)
- Call Center Services for Marketing Agency (5.0/5, Nov 8, 2020): Smith.ai performs call center services for a marketing agency. The team prevents the client's calls from transferring to voicemail. 
 [Read Full Review](https://clutch.co/go-to-review/smithai/109057)
- Call Center Services for Web Design Agency (4.5/5, Sep 27, 2021): Smith.ai provides ongoing call center services for a web design agency. The team is in charge of answering incoming calls and setting up appointments on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/smithai/143673)
- Call Center Services for Marketing Solutions Company (5.0/5, Jul 24, 2025): Smith.ai provides call center services for a marketing solutions company. The team serves as an intake resource for the client's law firms and medical practice customers across the US and Canada. [Read Full Review](https://clutch.co/go-to-review/smithai/392886)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Client feedback on Smith.ai emphasizes the company's competitive pricing and perceived value for money. Clients frequently highlight that Smith.ai's services are cost-effective compared to hiring in-house staff, with one client noting a significant reduction in costs for virtual receptionist services. However, some reviews indicate dissatisfaction with service quality, particularly regarding call handling and project management. Overall, while many clients appreciate the affordability and effectiveness of Smith.ai, there are mixed sentiments about the consistency of service delivery.
[Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews)
- Less than $10,000 (55 reviews)
- $10,000 to $49,000 (7 reviews)
- $50,000 to $199,999 (2 reviews)

---

### [1840 & Company](https://clutch.co/profile/1840-company)
#### 4.8 out of 5 star rating (17 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Overland Park, KS

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing
- 30% Staffing

#### Company description
1840 & Company is a Customer Service Outsourcing firm specializing in recruiting and managing skilled offshore customer support teams. Reviewers consistently praise their professionalism, responsiveness, and commitment to client satisfaction. With a 96% CSAT and impressive response times, 1840 & Company excels in meeting client KPIs and providing tailored call center solutions, solidifying their reputation as a dependable Customer Service BPO provider.
[Visit Website](https://www.1840andco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Proactive
Clients consistently highlight 1840 & Company's proactive approach, noting their commitment to understanding business needs and delivering timely solutions. One client emphasized their excellent communication and responsiveness, stating, "They remained engaged and provided outstanding support to ensure success." Another review praised their ability to anticipate needs, with feedback indicating they were "always professional and on time." Overall, the sentiment reflects a strong appreciation for their proactive project management and adaptability in meeting client requirements.
- Call Center Services for Healthcare Co (5.0/5, Mar 21, 2025): Proactive in ensuring there are no needs unmet. Always professional and on time. There is always someone available if a need should arise. [Read Full Review](https://clutch.co/go-to-review/1840-company/361622)

#### Reviewed 2 times in the past 6 months

Recent reviews of 1840 & Company highlight a strong commitment to understanding client needs and delivering qualified talent efficiently. Clients praised their excellent communication, timely candidate sourcing, and effective project management. One client noted the significant improvement in operational efficiency and customer service, while another appreciated the seamless navigation of compliance and HR complexities. Overall, the sentiment is highly positive, with clients expressing satisfaction and recommending 1840 & Company as a valuable long-term partner.
- 2 of 2 reviews are 5 stars
- 1 new review for Customer Service Outsourcing services
- $10,000 – $49,000 avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/1840-company?sort_by=date_desc&verified=true#reviews)

#### 2 reviews mention Customer Service Outsourcing

Recruitment Services for Transportation Solutions Company
5.0/5 — 1840 & Company provided recruitment services for a transportation solutions company. They sourced qualified candidates, conducted screening, coordinated interviews, facilitated hiring, and more.
- 2 of 2 Customer Service Outsourcing reviews are 5 stars
- 1 new review for Customer Service Outsourcing in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/1840-company/467343)

#### 4.3 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner.
[Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews)
- Less than $10,000 (3 reviews)
- $10,000 to $49,000 (2 reviews)
- $50,000 to $199,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)

---

### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions)
#### 4.8 out of 5 star rating (4 reviews)
- $50,000+ minimum project size
- 1,000 - 9,999 employees
- American Fork, UT

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 20% Customer Service Outsourcing
- 10% Data Annotation Services
- 15% Finance & Accounting Outsourcing (FAO)
- 5% HR Outsourcing

#### Company description
ROI CX Solutions is a Customer Service BPO specializing in Customer Support Outsourcing. According to 100% positive feedback, they deliver timely solutions and demonstrate excellent project management. Clients appreciate their cultural fit and improved responsiveness under new leadership, making them a reliable choice for remote customer care and call center solutions.
[Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Communicative
Clients have consistently praised ROI CX Solutions for their strong communication skills and responsiveness. One client noted, 'They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively.' Additionally, the flexibility in communication methods, including virtual meetings and messaging apps, has been highlighted. However, some feedback suggested a desire for more proactive engagement in anticipating needs, indicating room for improvement in their initial check-ins and training initiatives.
- Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751)
- Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751)

#### 1 review mentions Customer Service Outsourcing

Customer Service Outsourcing for Jewelry Retailer
5.0/5 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary.
- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- 1 new review for Customer Service Outsourcing in past 6 months
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.
[Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 3 cities
- Austin, Texas (1 projects)
- Dallas, Texas (1 projects)
- Shiner, United States (1 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews)

---

### [Outsourced](https://clutch.co/profile/outsourced)
#### 4.9 out of 5 star rating (12 reviews)
- 1,000 - 9,999 employees
- Quezon City, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 15% HR Outsourcing
- 15% IT Staff Augmentation
- 15% Staffing

#### Company description
Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
[Visit Website](https://outsourced.co/)


#### Reviewed 1 time in the past 6 months

Recent client feedback for Outsourced highlights a strong partnership, particularly in recruitment services. A CEO from Quality People Pty Ltd noted that Outsourced's team effectively integrated into their operations, streamlining processes and enhancing recruitment efficiency. Michelle, the Client Success Director, received specific praise for her support, which was deemed crucial for the engagement's success. However, there were mentions of frustrations regarding staff operating controls, indicating room for improvement. Overall, sentiment remains positive, emphasizing value and cultural alignment.
- 0 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews)

#### Experience in 8 industries

The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions.
[Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews)

##### Consulting Experience
Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services.
- 1 review for consulting industry
- 1 review is 5 stars
- Unknown avg. project cost
- Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725)

##### Legal Experience
Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions.
- 1 review for legal industry
- 1 review is 5 stars
- Unknown avg. project cost
- Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788)

##### Telecommunications Experience
Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector.
- 1 review for telecommunications industry
- Unknown avg. project cost
- Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062)

##### eCommerce Experience
Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159)

##### Engineering Experience
Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance.
- 1 review for engineering industry
- 1 review is 5 stars
- Unknown avg. project cost
- App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901)

##### Information technology Experience
Outsourced receives consistently positive feedback from clients in the Information Technology sector, highlighting their expertise in remote staffing for digital commerce and efficient project management. Clients appreciate their responsiveness, strong cultural fit, and ability to deliver quality talent that aligns with business needs. The company's focus on timely communication and meeting project goals positions them as a reliable partner for IT services, making them a strong candidate for organizations seeking to enhance their digital capabilities.
- 3 reviews for information technology industry
- 3 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403)
- IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203)
- Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311)

##### Arts, entertainment & music Experience
Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086)

##### Media Experience
Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector.
- 1 review for media industry
- 1 review is 5 stars
- Unknown avg. project cost
- Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849)

##### Contracting Experience
Reviews highlight Outsourced's expertise in recruitment solutions for the Contracting industry, particularly in streamlining hiring processes. Clients commend their ability to integrate seamlessly into existing teams, significantly reduce costs, and enhance recruitment efficiency. The positive sentiment is underscored by strong client relationships, notably with their Client Success Director, Michelle, who has been pivotal in ensuring client satisfaction. Overall, Outsourced is a promising fit for businesses seeking to optimize their recruitment strategies.
- 1 review for contracting industry
- Unknown avg. project cost
- Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Outsourced's competitive pricing as a significant advantage, often noting that costs are substantially lower than local market rates. One client remarked that Outsourced's options were 'relatively cheap compared to Australia,' while another emphasized the 'good value for cost.' Overall, sentiment around cost-effectiveness is positive, with multiple reviews citing alignment of company values and fit within budget as key reasons for choosing Outsourced.
[Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 5 countries
- Australia (4 projects)
- Canada (1 projects)
- Israel (1 projects)
- Switzerland (1 projects)
- United States (3 projects)

This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews)

---

### [ContactPoint 360](https://clutch.co/profile/contactpoint-360)
#### 4.8 out of 5 star rating (6 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 1,000 - 9,999 employees
- Montréal, Canada

#### Services Provided - Allocation of Expertise by Percentage
- 19% Back Office Outsourcing
- 41% Call Center Services
- 29% Customer Service Outsourcing
- 11% Sales Outsourcing

#### Company description
ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
[Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 2 times in the past 6 months

Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive.
- 2 of 2 reviews are 5 stars
- 2 new reviews for Customer Service Outsourcing services
- $10,000 – $49,000 avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews)

#### 5 reviews mention Customer Service Outsourcing

Call Center Services for Marketing Agency
5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks.
- 3 of 5 Customer Service Outsourcing reviews are 5 stars
- 5 new reviews for Customer Service Outsourcing in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269)

#### Experience in 3 industries

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
[Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)

##### Advertising & marketing Experience
ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector.
- 3 reviews for advertising & marketing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342)
- Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269)
- Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688)

##### Automotive Experience
ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector.
- 1 review for automotive industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756)

##### Consumer products & services Experience
ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
[Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)

---

### [Wing Assistant](https://clutch.co/profile/wing-assistant)
#### 4.7 out of 5 star rating (36 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Wing Assistant is a Customer Service Outsourcing company providing virtual assistant services, including customer support and administrative tasks. Reviews indicate that 75% of clients appreciate their timely service and seamless integration with existing systems, while 25% note concerns with oversight and assistant vetting. Their project management and communication are generally praised for improving client operations and productivity.
[Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic)


#### Dedicated
Client feedback highlights a strong sentiment of dedication regarding Wing Assistant's services. Notably, the Owner of Arrow Behavioral Health emphasized the 'dedication, dependability, and customer service' of their assistant, which contributed to their ability to expand their practice. The review also praised the thoroughness and timeliness of project completion, indicating that the commitment of Wing Assistant's team is a key factor in their successful collaboration.
- Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): We have been able to add more practitioners and clients as a result of our assistant's level of dedication, dependability and customer service. The dedication of their workers and supervisors is essential. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368)

#### Experience in 13 industries

Wing Assistant has demonstrated expertise across various industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Financial Services. Clients praised their strong customer service, proactive communication, and effective administrative support, often exceeding performance metrics. Overall sentiment is positive, highlighting reliability and seamless integration into existing operations, especially in customer engagement and operational efficiency. They are particularly well-suited for organizations seeking assistance in administrative tasks, data management, and marketing support.
[Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews)

##### Information technology Experience
The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186)

##### Real estate Experience
Wing Assistant has received positive feedback from clients in the real estate industry, particularly for their expertise in digital marketing support. A Director of Marketing praised their ability to seamlessly integrate with existing teams and enhance operational bandwidth, allowing clients to focus on larger initiatives. The responsiveness and specialized marketing experience of Wing's virtual assistants have been highlighted as significant strengths, making them a compelling choice for real estate firms seeking reliable digital marketing assistance.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641)

##### Software Experience
Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry.
- 4 reviews for software industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580)
- Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931)
- Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110)
- Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947)

##### Education Experience
Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector.
- 2 reviews for education industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072)
- Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929)

##### Medical Experience
Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector.
- 1 review for medical industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368)

##### Healthcare Experience
Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services.
- 2 reviews for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629)
- Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395)

##### Construction Experience
The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes.
- 1 review for construction industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570)

##### Consulting Experience
Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support.
- 2 reviews for consulting industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354)
- Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187)

##### Beauty & Cosmetics Experience
Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- Unknown avg. project cost
- Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332)

##### Business services Experience
Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector.
- 4 reviews for business services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937)
- Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111)
- VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370)
- Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297)

##### Legal Experience
Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance.
- 1 review for legal industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631)

##### Arts, entertainment & music Experience
Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559)

##### Nonprofit Experience
Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector.
- 1 review for nonprofit industry
- Unknown avg. project cost
- Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203)

##### Financial services Experience
Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations.
- 1 review for financial services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723)

##### Human Resources Experience
Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further.
- 1 review for human resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649)

##### Logistics & Supply Chain Experience
Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes.
- 1 review for logistics & supply chain industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220)

##### Other Industry Experience
Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry.
- 1 review for other industry industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902)

##### Manufacturing Experience
The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector.
- 1 review for manufacturing industry
- Unknown avg. project cost
- Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629)

##### Home Services Experience
Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs.
- 1 review for home services industry
- Less than $10,000 avg. project cost
- VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122)

##### Advertising & marketing Experience
Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector.
- 3 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871)
- Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211)
- SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients frequently commend Wing Assistant for offering excellent value for money, with many stating that their pricing aligns well with budgetary constraints. For instance, a CEO noted they selected Wing due to its 'good value for cost,' while another client highlighted the 'discounted pricing' that fit their budget. Overall, the sentiment is positive, with multiple reviews emphasizing the affordability and cost-effectiveness of Wing's services, contributing significantly to client satisfaction.
[Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews)
- Less than $10,000 (11 reviews)
- $10,000 to $49,000 (3 reviews)
- $200,000 to $999,999 (1 reviews)

#### Very responsive

Wing Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Valoris Center](https://clutch.co/profile/valoris-center)
#### 4.9 out of 5 star rating (15 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- București, Romania

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 50% Call Center Services
- 15% CRM Consulting and SI
- 20% Customer Service Outsourcing

#### Company description
Valoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
[Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support, with clients noting impressive responsiveness to needs and a strong cultural fit. One client, the Quality Manager of BRT SPA, highlighted the successful achievement of objectives related to customer experience and CSAT, praising the team's understanding and communication. Overall, sentiment reflects satisfaction with the value provided and the quality of service.
- 1 of 1 reviews is 5 stars
- 1 new review for Customer Service Outsourcing services
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/valoris-center?sort_by=date_desc&verified=true#reviews)

#### 4 reviews mention Customer Service Outsourcing

Call Center & Sales Services for FinTech Platform Co
5.0/5 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card.
- 3 of 4 Customer Service Outsourcing reviews are 5 stars
- 1 new review for Customer Service Outsourcing in past 6 months
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/valoris-center/330920)

#### Experience in 7 industries

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
[Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews)

##### Other Industry Experience
Valoris Center has demonstrated strong expertise in providing scalable and cost-effective customer support solutions tailored for the Other Industry sector. Clients commend their ability to maintain high SLA scores, achieve 90% success in partner onboarding, and adapt quickly to industry dynamics. The company's flexibility and commitment to ongoing communication are highlighted as key strengths, making them a suitable partner for businesses seeking reliable customer service support.
- 1 review for other industry industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support
 [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931)

##### Financial services Experience
Valoris Center has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer care and operational support. Clients praised their high service standards, achieving impressive metrics such as over 90% customer satisfaction scores and 95% first contact resolution rates. Their proactive approach, adaptability during challenges, and alignment with client values are noted strengths. Valoris is regarded as a reliable partner for enhancing customer engagement and operational efficiency, making them a strong fit for businesses in financial services.
- 4 reviews for financial services industry
- 4 reviews are 5 stars
- Unknown avg. project cost
- Customer Service for Financial Brand (5.0/5, Jan 27, 2022): Valoris Center is tasked with handling a financial brand's customer service operations. Their scope of work includes billing, information, and awareness campaigns.
 [Read Full Review](https://clutch.co/go-to-review/valoris-center/9646)
- Call Center Services for Leasing Company (5.0/5, Oct 13, 2021): Valoris Center provides call center services for a leasing company. The team is responsible for various tasks including but not limited to inbound and outbound services, as well as back office support.
 [Read Full Review](https://clutch.co/go-to-review/valoris-center/33335)
- Call Center & Sales Services for FinTech Platform Co (5.0/5, Nov 14, 2024): Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card. [Read Full Review](https://clutch.co/go-to-review/valoris-center/330920)
- Customer Service Outsourcing for Financial Services Company (5.0/5, Aug 4, 2025): Valoris Center provided customer service support for a financial services company. The team handled phone and email assistance, card activations, and technical payment issue resolutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/395388)

##### eCommerce Experience
Valoris Center demonstrates expertise in the eCommerce sector, particularly in customer outreach and appointment-setting. Clients praise their flexibility, professional service, and effective communication, which yield a notable success rate of 20% in engaging potential customers. Their commitment to customer needs and innovative approaches make them a strong candidate for businesses looking to enhance their customer engagement strategies in the eCommerce industry.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Optics Co (5.0/5, Mar 12, 2025): Valoris Center provides call center services for an optics company. The team has contacted customers from the client's database, set up appointments, and promoted campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/359013)

##### Business services Experience
Valoris Center has received positive feedback for their expertise in providing customer support and call center services within the Business services industry. Clients appreciate their adaptability, proactive communication, and comprehensive reporting, which enhance overall service quality. The company aligns well with client values and demonstrates a strong commitment to meeting diverse needs. However, concerns about high personnel turnover highlight an area for potential improvement. Overall, Valoris Center is viewed as a valuable partner for businesses seeking reliable support solutions.
- 1 review for business services industry
- Unknown avg. project cost
- Call Center Services for Digital Solutions Provider (4.5/5, Mar 3, 2023): Valoris Center provides call center services for a digital solutions provider. They assist B2B customers in setting up printing hardware by phone and email and offer troubleshooting and technical support.
 [Read Full Review](https://clutch.co/go-to-review/valoris-center/184265)

##### Arts, entertainment & music Experience
Valoris Center has demonstrated strong capabilities in the Arts, entertainment & music industry, particularly in outbound service and CRM solutions. Clients appreciate their professionalism, flexibility, and the ability to adapt to specific industry needs. The high-quality standards of their outbound service, coupled with effective communication and training of agents, have led to impressive results, such as a 90% call rate within 15 minutes of lead submission. This makes Valoris a reliable partner for businesses seeking to enhance customer engagement in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Outbound Call Center Service for Automobile Company (5.0/5, Feb 21, 2023): Valoris Center provides call center services for an automobile producer. The team calls potential customers who fill in the contact form on the client's website.
 [Read Full Review](https://clutch.co/go-to-review/valoris-center/182029)

##### Automotive Experience
Valoris Center demonstrates strong expertise and reliability in the Automotive industry, as evidenced by their successful execution of customer satisfaction surveys and lead management services for an automobile importer. Clients commend their professional team, customization capabilities, and effective communication, which enhance customer experience and satisfaction. The company's ability to integrate feedback into CRM systems contributes positively to client relationships and sales conversion, making them a valuable partner for automotive businesses seeking to improve service quality and customer loyalty.
- 1 review for automotive industry
- 1 review is 5 stars
- Unknown avg. project cost
- BPO for Automobile Importer And Distribution Company  (5.0/5, Jan 13, 2023): Valoris Center has been hired by an automobile importer and distribution company to conduct a customer satisfaction survey. They have collected data, customized it, and integrated it into a CRM platform.
 [Read Full Review](https://clutch.co/go-to-review/valoris-center/175878)

##### Consumer Products Experience
Valoris Center demonstrates notable expertise in the Consumer Products industry, particularly in providing flexible consumer support and back-office services. Clients appreciate their multichannel approach to communication and their ability to adapt to fluctuating demands. The team's coordination and commitment to enhancing customer satisfaction have received positive feedback. However, there is a suggestion for improvement regarding the agents' attention to detail. Overall, Valoris Center is well-positioned to meet the dynamic needs of businesses in the Consumer Products sector.
- 1 review for consumer products industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach.
 [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320)

##### Retail Experience
Valoris Center demonstrates strong expertise in the Retail industry, particularly in customer support and call center solutions. Clients appreciate their proactive approach, flexibility, and alignment with business values, which enhance customer satisfaction through effective feedback management. Measurable improvements in response rates and service level agreements underscore their impact. Overall, Valoris Center's commitment to understanding client needs positions them as a valuable partner for Retail businesses seeking reliable customer service solutions.
- 1 review for retail industry
- $50,000 – $199,999 avg. project cost
- Call Center Services for Retail Company (4.5/5, Dec 9, 2025): Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/424478)

##### Other industries Experience
Valoris Center demonstrates strong expertise in the Other industries sector, particularly in customer support services. Clients commend their flexibility and adaptability in handling fluctuating demands, as well as their effective communication and project management. Notable strengths include a high SLA score and impressive customer satisfaction levels. Overall sentiment reflects a positive partnership experience, with clients appreciating the company's responsive approach and ability to scale operations efficiently, making them a suitable choice for businesses in need of reliable support.
- 3 reviews for other industries industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach.
 [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320)
- Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support
 [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931)
- Customer Service Outsourcing for Freight Transportation Co (5.0/5, Mar 27, 2026): Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. [Read Full Review](https://clutch.co/go-to-review/valoris-center/446143)

#### Very responsive

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Ver-A-Fast](https://clutch.co/profile/ver-fast)
#### 5 out of 5 star rating (5 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Mentor, OH

#### Services Provided - Allocation of Expertise by Percentage
- 45% Call Center Services
- 40% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Ver-A-Fast is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The reviews highlight their proficiency in handling customer interactions, with an 85% service level goal consistently met. Clients appreciate their low turnover and customizable programs, contributing to high satisfaction and successful project outcomes.
[Visit Website](https://verafast.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Well-organized projects
Clients have consistently praised Ver-A-Fast for their efficient and organized project management. One client highlighted the team's ability to deliver on time while maintaining flexibility in communication methods, stating, "Ver-A-Fast's project management is efficient, organized, and flexible." The ease of collaboration further reinforces the positive sentiment, as noted by the client's impression of the smooth business relationship. Overall, the feedback indicates a strong sentiment towards well-organized project execution.
- Call Center & Outreach Services for Insurance Company (5.0/5, Jan 28, 2026): Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We communicate via virtual meetings and email or messaging apps. [Read Full Review](https://clutch.co/go-to-review/ver-fast/432650)

#### Reviewed 3 times in the past 6 months

Recent client feedback on Ver-A-Fast highlights their effective communication and project management. Clients appreciate their flexible services and ability to meet service and revenue goals consistently. One client noted the impressive retention of representatives, enhancing customer service continuity. However, some minor errors were noted, which were addressed as learning opportunities. Overall, the sentiment is highly positive, with clients expressing satisfaction with the partnership and the value provided.
- 3 of 3 reviews are 5 stars
- 2 new reviews for Customer Service Outsourcing services
- $200,000 – $999,999 avg. project cost
[Read 3 Recent Reviews](https://clutch.co/profile/ver-fast?sort_by=date_desc&verified=true#reviews)

#### Experience in 4 industries

Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
[Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews)

##### Business services Experience
Ver-A-Fast has demonstrated significant expertise in the Business services industry, particularly in call center operations. Clients commend their impressive connection rates and timely project management. The team is noted for their responsiveness and effective reporting, ensuring clients maintain strong customer connections. Overall, the positive feedback suggests they are a reliable partner for businesses seeking to enhance their customer engagement and operational efficiency.
- 1 review for business services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Business Services Company (5.0/5, Dec 31, 2025): Ver-A-Fast provides call center services for a business services company. The team dials a set list of leads to connect with the client's customers and provides regular reports on the call outcomes. [Read Full Review](https://clutch.co/go-to-review/ver-fast/428004)

##### Retail Experience
Ver-A-Fast has received positive feedback from retail clients, particularly in enhancing customer experience and driving revenue growth. Clients commend their expertise in managing customer contacts and supporting both pre- and post-purchase inquiries. The provider's ability to customize programs and consistently meet service level goals demonstrates their commitment to client satisfaction. With a proven track record of fostering strong partnerships, Ver-A-Fast is well-positioned to support businesses in the retail sector.
- 1 review for retail industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Call Center Services for Mattress Retailer (5.0/5, Jan 13, 2026): Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. [Read Full Review](https://clutch.co/go-to-review/ver-fast/429798)

##### Insurance Experience
Ver-A-Fast demonstrates significant expertise in the Insurance sector by providing efficient communication support, including after-hours services. Clients appreciate their flexible and organized project management, leading to improved response times and reduced staffing needs for inquiries. Overall sentiment is highly positive, highlighting their alignment with client values and seamless integration into existing operations, making them a strong candidate for businesses seeking support in the Insurance industry.
- 1 review for insurance industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center & Outreach Services for Insurance Company (5.0/5, Jan 28, 2026): Ver-A-Fast provides call center services for an insurance solutions company. Their team handles phone call response and routing, email response, triage, and after-hours answering services. [Read Full Review](https://clutch.co/go-to-review/ver-fast/432650)

##### Food & Beverage Experience
Ver-A-Fast has demonstrated significant expertise in the Food & Beverage industry, specifically through their collaboration with Fairytale Brownies. Their team effectively managed the 1-800 order line, ensuring customer orders were placed accurately and promptly. Clients appreciate their strong culture fit, low turnover, and commitment to customer service. Overall, Ver-A-Fast is well-equipped to enhance operational efficiency and customer satisfaction for businesses in the Food & Beverage sector.
- 1 review for food & beverage industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Bakery (5.0/5, Feb 2, 2026): Ver-A-Fast provided call center services for a bakery. The team helped end customers place orders over the phone and answered general questions about the client's products. [Read Full Review](https://clutch.co/go-to-review/ver-fast/433581)

#### Completed projects in 4 cities
- Atlanta, Georgia (1 projects)
- Arlington Heights, Illinois (1 projects)
- Beverly Hills, California (1 projects)
- Phoenix, Arizona (1 projects)

This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews)

---

### [CCIG Group](https://clutch.co/profile/ccig-group)
#### 4.9 out of 5 star rating (23 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Wrocław, Poland

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 40% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
CCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
[Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 4 times in the past 6 months

Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility, responsiveness, and cultural fit. Clients praised their ability to meet and exceed service level agreements, with one noting a 98% call answer rate and another commending a 94% rate maintained year-round. Feedback emphasized the company's quick adaptation to changing needs and effective communication, with all clients expressing satisfaction and no significant areas for improvement identified.
- 3 of 4 reviews are 5 stars
- 2 new reviews for Customer Service Outsourcing services
- $50,000 – $199,999 avg. project cost
[Read 4 Recent Reviews](https://clutch.co/profile/ccig-group?sort_by=date_desc&verified=true#reviews)

#### 14 reviews mention Customer Service Outsourcing

Back Office Outsourcing for Renewable Energy Company
5.0/5 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer satisfaction.
- 12 of 14 Customer Service Outsourcing reviews are 5 stars
- 9 new reviews for Customer Service Outsourcing in past 6 months
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/ccig-group/416485)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.
[Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)
- $200,000 to $999,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

CCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [OBI Services](https://clutch.co/profile/obi-services)
#### 5 out of 5 star rating (20 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Dipolog City, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 35% Call Center Services
- 10% Content Marketing
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
[Visit Website](https://obi.services/)


#### Adaptable
Overall sentiment regarding OBI Services' adaptability is highly positive. Clients consistently praised their ability to respond effectively to changing project requirements. For instance, primeNumber Inc. highlighted their quick adaptation to internal data structures, while Scrambly noted their proactive approach to evolving support needs. Tractive emphasized OBI's flexibility in integrating with their systems, and Go Explore With Us commended their willingness to learn new tasks rapidly. This adaptability contributed significantly to project success and client satisfaction across multiple engagements.
- Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): The most impressive thing to me about OBI Services is that they feel like family. Kristine has been my account manager from the very beginning and over 2 years, we've grown to know each other so well and I simply love the personable touch. Beyond that, I have countless tickets that have ended with statements like, "Wow team! My mind is blown." Their deliverables continue to get better and better over time. They adapt well and they speak extremely well english. Anytime they didn't know how to support me in a task given, they were easy to provide feedback and instruction to and they were quickly supporting me. They transition well and they find ways to improve processes. I simply couldn't imagine doing business without them. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894)
- Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930)
- Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services demonstrated solid project management throughout the engagement. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983)
- Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services demonstrated strong project management throughout the engagement. They consistently delivered tasks and reports on schedule, maintained proactive communication, and quickly adapted to Scrambly’s evolving support needs. Their team leads were responsive, provided regular progress updates, and ensured all deliverables met our quality and timeline expectations. What impressed us most about OBI Services was their commitment to quality and adaptability. They quickly understood Scrambly’s platform and user base, maintained a consistently high level of professionalism, and showed genuine dedication to improving user satisfaction. Their flexibility, proactive communication, and data-driven approach set them apart from other outsourcing partners. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991)
- Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): Their team was highly responsive to our feedback and adaptable to changing requirements, ensuring that our project objectives were met efficiently and without delays. The only minor challenge was the initial learning curve as their team familiarized themselves with our internal data structures and workflow. However, they adapted quickly, implemented feedback efficiently, and maintained high-quality performance throughout the project. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
[Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews)
- $10,000 to $49,000 (8 reviews)
- Less than $10,000 (3 reviews)
- $50,000 to $199,999 (3 reviews)

#### Very responsive

OBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 7 countries
- Austria (1 projects)
- Israel (1 projects)
- Italy (1 projects)
- Japan (1 projects)
- United States (3 projects)
- Scotland (1 projects)
- England (3 projects)

This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews)

---

### [TECHSPEED INC](https://clutch.co/profile/techspeed)
#### 4.9 out of 5 star rating (18 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Portland, OR

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 25% Call Center Services
- 25% Content Moderation Services
- 20% Customer Service Outsourcing

#### Company description
TECHSPEED INC is a Customer Service BPO specializing in data entry and customer service outsourcing. Reviews highlight their high accuracy rate, with a swift turnaround on data tasks and effective call handling. 100% of reviewers commend their proactive communication and efficient project management, emphasizing their commitment to quality and customer satisfaction.
[Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral)


#### Reviewed 2 times in the past 6 months

Recent reviews for TECHSPEED INC highlight a strong overall sentiment of satisfaction among clients. One client praised their professionalism and adaptability, noting that they exceeded expectations in data management tasks for a WordPress site. Another client commended the company for delivering comprehensive election information with speed and accuracy, surpassing competitors. Communication was consistently described as easy and responsive, with no significant areas for improvement identified.
- 2 of 2 reviews are 5 stars
- Unknown avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/techspeed?sort_by=date_desc&verified=true#reviews)

#### 1 review mentions Customer Service Outsourcing

Customer Service Outsourcing for Home Care Agency
5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data.
- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/techspeed/409633)

#### Experience in 9 industries

TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
[Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews)

##### Software Experience
TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services.
 [Read Full Review](https://clutch.co/go-to-review/techspeed/180072)

##### Other Industry Experience
TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions.
- 3 reviews for other industry industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign.
 [Read Full Review](https://clutch.co/go-to-review/techspeed/61861)
- Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed.
 [Read Full Review](https://clutch.co/go-to-review/techspeed/169684)
- Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process.
 [Read Full Review](https://clutch.co/go-to-review/techspeed/171512)

##### Business services Experience
TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows.
- 1 review for business services industry
- $10,000 – $49,000 avg. project cost
- Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS.
 [Read Full Review](https://clutch.co/go-to-review/techspeed/170597)

##### Consulting Experience
TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction.
- 1 review for consulting industry
- 1 review is 5 stars
- Unknown avg. project cost
- Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos.
 [Read Full Review](https://clutch.co/go-to-review/techspeed/43673)

##### IT Services Experience
TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database.
 [Read Full Review](https://clutch.co/go-to-review/techspeed/42850)

##### Nonprofit Experience
TechSpeed LLC has received positive feedback from nonprofit clients, particularly for their efficient data entry services. An Executive Director highlighted their ability to manage complex projects with high accuracy under tight deadlines. The team's organization, responsiveness, and commitment to perfection were notably praised, with no reported errors in critical tasks. Their consistent performance has proven vital for nonprofit operations, making them a reliable partner for organizations seeking data management solutions in the nonprofit sector.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Data Entry for Scholarship Fund  (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system. 
 [Read Full Review](https://clutch.co/go-to-review/techspeed/130317)

##### Financial services Experience
TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284)

##### Retail Experience
TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup.
- 1 review for retail industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294)

##### Healthcare Experience
TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects.
- 2 reviews for healthcare industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians. 
 [Read Full Review](https://clutch.co/go-to-review/techspeed/55328)
- Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755)

##### Home Services Experience
TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions.
- 1 review for home services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633)

##### Politics Experience
The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects.
- 1 review for politics industry
- 1 review is 5 stars
- Unknown avg. project cost
- Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189)

##### Real estate Experience
TechSpeed LLC has demonstrated strong expertise in the real estate industry, particularly in data entry and administrative support, as highlighted by a long-term client who praised their reliability and professionalism. The company effectively manages data entry tasks, document preparation, and communication, contributing positively to the client's operations. Overall, the feedback reflects a high satisfaction level, making TechSpeed LLC a strong candidate for real estate businesses seeking efficient administrative solutions.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services.
 [Read Full Review](https://clutch.co/go-to-review/techspeed/42284)

##### Advertising & marketing Experience
TECHSPEED INC has received positive feedback in the Advertising & Marketing industry, highlighting their expertise in data management and web development. Clients commend their professionalism, timely delivery, and ability to enhance content structure and SEO. Their adaptability to project changes and commitment to high-quality results have exceeded expectations, making them a strong candidate for businesses seeking reliable partners in digital marketing solutions.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Data Entry & Mobile App Dev for Boutique Design Firm  (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java.
 [Read Full Review](https://clutch.co/go-to-review/techspeed/36062)
- Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088)

#### Completed projects in 2 countries
- Canada (1 projects)
- United States (16 projects)

This provider is available in 1 time zone:
- Pacific Standard Time (PST)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews)

---

### [MarKam Solutions](https://clutch.co/profile/markam-solutions)
#### 5 out of 5 star rating (9 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Sofia, Bulgaria

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 20% IT Managed Services
- 20% Sales Outsourcing

#### Company description
MarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
[Visit Website](https://www.markamsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Detail-oriented
Clients consistently praised MarKam Solutions for their detail-oriented approach, highlighting their structured methodology and data-driven decisions. One client noted their 'attention to detail and excellent communication skills,' which facilitated timely task completion. Another emphasized their 'very structured and detail-oriented' management style, which contributed to significant improvements in customer satisfaction and operational efficiency. Overall, the sentiment regarding their attention to detail is overwhelmingly positive, indicating a strong alignment with client needs.
- Sales & Customer Service Outsourcing for Transportation Co (5.0/5, Sep 9, 2024): What did you find most impressive or unique about this company? Attention to detail and excellent communication skills between our company and MarKam. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/313055)

#### 5 reviews mention Customer Service Outsourcing

Call Center Services for Logistics & Supply Chain Company
5.0/5 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs.
- 5 of 5 Customer Service Outsourcing reviews are 5 stars
- 1 new review for Customer Service Outsourcing in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217)

#### Experience in 5 industries

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
[Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews)

##### Advertising & marketing Experience
MarKam Solutions has received positive feedback in the Advertising & marketing sector, showcasing expertise in lead generation, sales lifecycle optimization, and Amazon account management. Clients have noted a 50% increase in lead generation and a 35% improvement in conversion rates. The company demonstrates exceptional project management with timely deliverables and proactive communication. Their ability to adapt quickly and provide strategic insights further underscores their strength in delivering successful marketing solutions, making them a viable option for businesses seeking growth in this industry.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Outsourcing & Lead Gen for Advertising Account Co (5.0/5, Feb 13, 2025): MarKam Solutions provides sales outsourcing services for an advertising account company. The team is responsible for enhancing the client's lead generation efforts and managing their outbound reach. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/351947)
- Back Office Outsourcing for Creative Agency (5.0/5, Nov 5, 2025): MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and training. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906)

##### Information technology Experience
MarKam Solutions has received positive feedback from clients in the Information Technology industry, highlighting their expertise in providing tailored technical support services. Clients appreciate the company's strong communication, adaptability, and commitment to meeting specific needs, emphasizing a high level of professionalism and corporate culture. Overall sentiment indicates that MarKam Solutions delivers exceptional value for cost, making them a suitable choice for businesses seeking reliable IT support.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services & Customer Service for Cybersecurity Co (5.0/5, Nov 6, 2025): MarKam Solutions provides Tier 1 and Tier 2 technical support for a cybersecurity company. The team is responsible for answering calls in C1 English within 15 seconds and resolving issues within 15 minutes. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/418150)

##### Supply Chain, Logistics, and Transport Experience
MarKam Solutions has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry for their expertise in operational efficiency, cost reduction, and customer satisfaction improvement. Clients commend their ability to quickly adapt and provide valuable insights, leading to measurable outcomes such as a 35% decrease in labor costs and a 15% increase in sales conversion rates. Their commitment to timely delivery and professional communication enhances their reputation as a trusted partner in the industry.
- 3 reviews for supply chain, logistics, and transport industry
- 3 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Services for Logistics & Supply Chain Company (5.0/5, Nov 7, 2024): MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217)
- Call Center Services for Auto Transport Broker (5.0/5, Mar 19, 2025): MarKam Solutions provides outsourcing services for an auto transport broker. The team has hired, trained, and delivered phone agents for the client and provided consultation and coaching. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360924)
- Customer Services & Sales Staffing for Auto Transport Co (5.0/5, Mar 19, 2025): MarKam Solutions provides ongoing staffing services for an auto transport company. The team is responsible for growing the client's sales, customer service, and operations teams. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360925)

##### Manufacturing Experience
MarKam Solutions has demonstrated strong expertise within the Manufacturing industry, particularly in enhancing customer service frameworks for manufacturers. A furniture manufacturer reported significant improvements, including a reduction in abandon rates from 35% to 5% and a 30% increase in customer satisfaction. Clients appreciate their professional project management, timely deliverables, and in-depth knowledge of technology and compliance processes, making them a compelling choice for manufacturers seeking to optimize customer interaction and operational efficiency.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Furniture Manufacturer (5.0/5, Nov 1, 2024): MarKam Solutions has set up a customer service framework for a furniture manufacturer. The team has also optimized the client's phone and email support processes to increase customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/327716)

##### Transportation Experience
MarKam Solutions has demonstrated strong expertise in the Transportation industry by successfully establishing sales and customer service departments for clients like AES Shipping. Their commitment to timely task completion and adherence to industry compliance has resulted in an 11% increase in sales and high customer satisfaction ratings. Clients appreciate their attention to detail, effective communication, and ability to implement industry-leading strategies, making them a valuable partner for businesses seeking to enhance operational efficiency and customer engagement.
- 1 review for transportation industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Sales & Customer Service Outsourcing for Transportation Co (5.0/5, Sep 9, 2024): MarKam Solutions provides sales and customer service outsourcing services for a transportation company. The team is responsible for managing the client's sales and operation offices. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/313055)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
[Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews)
- $50,000 to $199,999 (3 reviews)
- $10,000 to $49,000 (1 reviews)
- $200,000 to $999,999 (1 reviews)

---

### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo)
#### 5 out of 5 star rating (3 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Sandton, South Africa

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 50% Call Center Services
- 35% Customer Service Outsourcing
- 5% Marketing Strategy

#### Company description
Afrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy.
[Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Communicative
Clients have consistently praised Afrishore BPO for their excellent communication and flexibility. One CEO noted that the team delivers on time and maintains great communication, primarily through virtual meetings. The emphasis on communicative engagement is highlighted as a key strength, with no identified areas for improvement in this regard. Overall, the sentiment surrounding their communication skills is highly positive, reinforcing their reliability as a partner.

#### Reviewed 3 times in the past 6 months

In the past six months, Afrishore BPO has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, timely delivery, and effective communication. Notably, one client highlighted a 100% client retention rate due to excellent customer service, while another emphasized their flexibility and alignment of company values. Clients consistently reported measurable improvements in lead generation and operational efficiency, with no significant areas for improvement identified.
- 3 of 3 reviews are 5 stars
- 1 new review for Customer Service Outsourcing services
- Unknown avg. project cost
[Read 3 Recent Reviews](https://clutch.co/profile/afrishore-bpo?sort_by=date_desc&verified=true#reviews)

#### 1 review mentions Customer Service Outsourcing

Customer Service Outsourcing for Fitness Startup
5.0/5 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service.
- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- 1 new review for Customer Service Outsourcing in past 6 months
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440944)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.
[Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews)

---

### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services)
#### 5 out of 5 star rating (34 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Great Neck Plaza, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 5% Document Digitization & Management
- 10% Finance & Accounting Outsourcing (FAO)
- 5% HR Consulting

#### Company description
The Hour - Back Office and Virtual Assistant Services is a Customer Support Outsourcing company offering comprehensive solutions like staffing, email marketing, and administrative support. Their reviews highlight exceptional organization, responsiveness, and professionalism, with 100% of feedback reflecting positive project management and communication. Clients appreciate their ability to meet deadlines and integrate seamlessly into existing workflows, underscoring their strong value for cost and remarkable service quality.
[Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Hard working
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their hard-working nature. One client noted that team members 'don’t call in sick' and highlighted their impressive reliability and training adaptability. This sentiment reflects a strong appreciation for the team's dedication, contributing significantly to the client's operational efficiency and ability to focus on client interactions. Overall, the feedback underscores a positive perception of the team's work ethic and commitment.
- Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services’ team members are hard workers; they don’t call in sick. They’re already trained and very trainable on what we do. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978)

#### Reviewed 17 times in the past 6 months

Recent reviews of The Hour - Back Office and Virtual Assistant Services indicate high client satisfaction, with consistent praise for their reliability and responsiveness. Clients noted improvements in operational efficiency, such as faster invoice processing and better workflow management. Specific feedback highlighted the team's proactive communication and adaptability, with one client stating, "The team consistently delivers work on time and is very dynamic." Overall, clients reported a seamless partnership, with no significant areas for improvement identified.
- 17 of 17 reviews are 5 stars
- 1 new review for Customer Service Outsourcing services
- $10,000 – $49,000 avg. project cost
[Read 17 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews)

#### Experience in 9 industries

The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support.
[Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)

##### Advertising & marketing Experience
The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502)

##### Pharmaceuticals Experience
The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector.
- 1 review for pharmaceuticals industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046)

##### Human Resources Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements.
- 4 reviews for human resources industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes.
 [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150)
- Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451)
- Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150)
- App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735)

##### Real estate Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support.
- 1 review for real estate industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145)

##### Software Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team.
 [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699)

##### eCommerce Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from eCommerce clients, particularly for their expertise in operational support, inventory management, and order tracking. Clients have noted the team’s reliability, responsiveness, and punctuality, leading to improved order accuracy and smoother operations. Their strong performance in managing backend processes positions them as a valuable partner for businesses seeking operational efficiency in the eCommerce industry.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621)

##### Business services Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170)

##### Retail Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector.
- 1 review for retail industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768)

##### Financial services Experience
Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009)

##### Information technology Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence.
- 1 review for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257)

##### Insurance Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance industry, providing substantial backend support that enhances efficiency and client satisfaction. Clients commend their professionalism, reliability, and quick adaptability, noting significant improvements in workflow organization and task accuracy. Feedback highlights their impact in commercial and personal lines quoting, policy management, and client interactions, making them an excellent fit for insurance firms seeking to optimize operations and focus on growth.
- 11 reviews for insurance industry
- 11 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228)
- Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045)
- Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802)
- Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606)
- Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971)
- Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476)
- Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890)
- Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972)
- Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889)
- Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978)
- Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs.
[Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)
- $10,000 to $49,000 (10 reviews)
- $50,000 to $199,999 (6 reviews)
- Less than $10,000 (2 reviews)
- $200,000 to $999,999 (1 reviews)

---

### [Solutions](https://clutch.co/profile/solutions-4-4)
#### 5 out of 5 star rating (60 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Tel Aviv-Yafo, Israel

#### Services Provided - Allocation of Expertise by Percentage
- 30% Custom Software Development
- 10% AI Development
- 10% Customer Service Outsourcing
- 10% Cybersecurity
- 10% Pay Per Click
- 30% Web Development

#### Company description
LEVIEV'S is a Customer Service BPO specializing in comprehensive customer support services, including technical assistance and customer relationship management. Reviews highlight a significant 10% increase in customer satisfaction and over a 50% reduction in response times. Clients commend their proactive problem-solving, adaptability, and timely project execution, with no negative feedback reported.
[Visit Website](https://example-space.com/)


#### 1 review mentions Customer Service Outsourcing

Customer Service Outsourcing for HVAC Solutions Company
5.0/5 — LEVIEV'S provides customer support services for an HVAC solutions company. The team provides technical support, helps customers get started, manages customer relations, and gathers customer feedback.
- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/solutions-4-4/328031)

#### Experience in 14 industries

LEVIEV'S has demonstrated expertise across various industries, including retail, technology, education, financial services, and healthcare. They excel in developing custom AI solutions and enhancing user experience through effective website design and functionality. Clients consistently commend their project management, responsiveness, and ability to align solutions with business needs, resulting in improved metrics such as lead conversion, customer satisfaction, and operational efficiency. Overall sentiment indicates a strong fit for companies seeking innovative digital solutions, particularly in technology-driven sectors.
[Read All Reviews](https://clutch.co/profile/solutions-4-4?verified=true#reviews)

##### Financial services Experience
LEVIEV's expertise in the Financial services industry is underscored by their ability to generate high-quality leads through targeted Google PPC campaigns. Clients appreciate their proactive project management and commitment to delivering results, leading to significant improvements in lead quality and conversion rates. The company demonstrates a strong alignment with client values and culture, making them a reliable partner for businesses seeking impactful marketing solutions in the Financial services sector.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- PPC Services for Real Estate Loans Company (5.0/5, Jul 7, 2025): LEVIEV'S provided PPC services for a real estate loans company. The team was responsible for conducting keyword research, writing ad copy, optimizing landing pages, and monitoring daily performance. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/388077)
- PPC Services for HealthTech Company (5.0/5, Jul 10, 2025): LEVIEV'S spearheaded a healthcare firm's PPC efforts. They set up and managed the client's Google Ads account, enhanced ad copy, refined audience targeting, and provided landing page recommendations. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/388898)

##### Healthcare Experience
LEVIEV'S has demonstrated considerable expertise in the Healthcare industry by delivering tailored digital solutions that enhance user engagement and operational efficiency. Clients have praised their project management, timely delivery, and commitment to ongoing support. Specifically, they successfully developed AI chatbots and custom platforms that significantly improved patient interactions, streamlined processes, and increased satisfaction scores. Overall, LEVIEV'S is positioned as a strong partner for healthcare organizations seeking innovative, scalable technology solutions.
- 3 reviews for healthcare industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Web Dev for Health Company (5.0/5, Oct 11, 2024): LEVIEVS provided web development services for a health company. The team was responsible for the comprehensive audit, responsive design, updated content, SEO optimization, and performance improvements. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/321483)
- AI Chatbot Development for Emergency Medical Care Provider (5.0/5, Jun 5, 2025): LEVIEV'S developed an AI chatbot solution for an emergency medical care provider. The team integrated the chatbot with the client's existing patient management system and provided training and technical support. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/379732)
- Custom Software Development for Heathcare Tech Firm (5.0/5, Jul 10, 2025): LEVIEV'S developed a custom digital platform for a healthcare tech firm. The team handled the entire development lifecycle, including UI/UX design, and front- and backend development. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/388896)

##### Wellness & Fitness Experience
LEVIEV'S demonstrates strong expertise in the Wellness & Fitness industry, particularly in developing customized AI solutions tailored to client needs. Their work with Canvast Supply Co resulted in a significant reduction in support tickets and an increase in customer satisfaction, showcasing their ability to enhance operational efficiency. Clients appreciate their alignment with company values and responsiveness, solidifying LEVIEV'S as a reliable partner for businesses seeking innovative solutions in the wellness sector.
- 1 review for wellness & fitness industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- AI Development for Wellness Company (5.0/5, Jun 19, 2025): LEVIEV'S developed a custom AI chatbot for a wellness company. They integrated the chatbot with the client's website and help desk system and trained it on product data and customer conversation patterns. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/383356)

##### Hospitality & leisure Experience
LEVIEV'S has demonstrated strong expertise in the Hospitality & leisure industry through their development of a smart chatbot for Askari Travel, significantly enhancing customer service efficiency. Clients appreciate their responsive communication, commitment to understanding business-specific needs, and the ability to deliver high-quality, tailored solutions. Overall sentiment reflects satisfaction with the measurable impact on customer interactions, affirming LEVIEV'S as a valuable partner for businesses seeking innovative technology to improve guest engagement.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- AI Development for Travel Agency (5.0/5, Jun 18, 2025): LEVIEV'S developed a chatbot for a travel agency. The team integrated the client's booking system with the chatbot, enabling it to handle FAQs, booking modifications, and travel recommendations. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/383133)

##### Nonprofit Experience
LEVIEV'S has demonstrated significant expertise in the Nonprofit sector, providing tailored solutions such as AI chatbots and website development. Clients from organizations focusing on community support and humanitarian aid have praised their ability to streamline processes, enhance communication, and deliver impactful results, such as improved response times and operational efficiency. The overall sentiment reflects strong alignment in values and culture, making LEVIEV'S a reliable partner for Nonprofit initiatives seeking technological advancement.
- 3 reviews for nonprofit industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Website Development for Global Crisis Nonprofit (5.0/5, Nov 9, 2024): LEVIEV'S developed a custom website for a global crisis nonprofit. The team created the website using React for the frontend and Strapi for the platform's backend. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/329700)
- AI Development for Nonprofit Organization (5.0/5, May 6, 2025): LEVIEV'S developed AI-driven solutions for a nonprofit organization. They built an AI-powered chatbot and an appointment scheduling system, and set up automated follow-up reminders and real-time data analytics. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/372377)
- AI Development for Online Knowledge Hub (5.0/5, Jun 18, 2025): LEVIEV'S developed a custom AI chatbot with natural language processing capabilities into a website and CRM system for an online knowledge hub. They also created an admin dashboard and trained the staff. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/382963)

##### Advertising & marketing Experience
LEVIEV'S demonstrates significant expertise in the Advertising & Marketing industry, particularly in developing effective AI chatbots that enhance customer engagement and sales conversion. Clients highlight their strong communication, cultural alignment, and commitment to understanding business needs, contributing to improved workflow efficiencies. The positive sentiment reflects LEVIEV'S ability to deliver tailored solutions that align with client objectives, making them a promising partner for businesses seeking innovative marketing technologies.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- AI Dev for Digital Marketing Firm (5.0/5, Jun 18, 2025): LEVIEV'S developed custom AI chatbots for three major e-commerce customers of a digital marketing firm. The team integrated CRM, lead qualification workflows, and admin dashboards into the chatbots. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/382852)

##### Real estate Experience
LEVIEV'S demonstrates strong expertise in the real estate sector, particularly in developing AI solutions that enhance client engagement and streamline operations. Clients report significant improvements in lead capture and response times, with a noted increase in efficiency and satisfaction. Their ability to tailor solutions to specific business needs, along with effective project management and communication, positions them as a valuable partner for real estate firms seeking innovative technology solutions.
- 3 reviews for real estate industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- AI Development for Real Estate Agency (5.0/5, Oct 16, 2024): LEVIEV'S provides ongoing AI development services for a real estate agency. The team is responsible for implementing AI tools to automate the client's data analysis processes. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/322697)
- AI Chatbot Development for Asset Management Co (5.0/5, May 6, 2025): LEVIEV'S developed a custom AI chatbot for an asset management company. The chatbot needed to automate the process of identifying promising leads and interact with visitors on the client's website. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/372240)
- AI Development for Real Estate Firm (5.0/5, Jun 4, 2025): LEVIEV'S developed a custom AI chatbot integrated with a website and CRM for a real estate firm. The chatbot handled property inquiries, scheduled viewings, provided market data, and pre-qualified leads. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/379419)

##### Non-profit Experience
LEVIEV'S demonstrated strong expertise in the non-profit sector by successfully developing a chatbot for DivInc, significantly enhancing operational efficiency. The project resulted in a 40% increase in volunteer signups and reduced inquiry response time to instant, allowing the team to focus on mission-driven work. Clients praised LEVIEV'S for their excellent project management, responsiveness, and proactive accessibility measures, indicating a solid alignment with non-profit values and objectives.
- 1 review for non-profit industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Chatbot Dev & Integration for Nonprofit (5.0/5, May 29, 2025): LEVIEV'S developed and integrated a chatbot into a nonprofit's website. The chatbot was designed to handle donor inquiries, donation processing, volunteer coordination, and general organizational information. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/378007)

##### Legal Experience
LEVIEV'S demonstrates strong expertise in the Legal industry, particularly in leveraging AI technology for operational improvements. Clients highlight their ability to seamlessly integrate solutions without major disruptions, enhancing efficiency in legal recruitment processes. The company's focus on transparency and effective communication has garnered positive feedback, showcasing their commitment to client satisfaction. Overall, LEVIEV'S is well-regarded for delivering valuable solutions that align with clients' needs in the Legal sector.
- 1 review for legal industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- AI Chatbot Development for Legal Recruitment Company (5.0/5, May 12, 2025): LEVIEV'S developed an AI bot system for a legal recruitment agency. The team created an integrated platform that connected with the client's existing factory systems to provide a unified control interface. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/373728)

##### Insurance Experience
LEVIEV has demonstrated significant expertise in the Insurance industry, particularly in enhancing customer support and claims processes through AI technology. A client from Stateable noted a 22% increase in customer satisfaction and a reduction in claims processing time by 2.5 days due to the implemented AI chatbot. The company's deep understanding of client needs and strong project management further solidifies its potential as a valuable partner for insurance businesses seeking innovative solutions.
- 1 review for insurance industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- AI Chatbot Solution for Insurance Agency (5.0/5, Apr 29, 2025): LEVIEV'S developed and implemented an AI chatbot solution for an insurance agency. The team automated routine customer inquiries, allowing staff to focus on more complex issues. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/370767)

##### Other Industry Experience
LEVIEV demonstrates significant expertise in the Other Industry sector, particularly in developing customized technology solutions. Clients have praised their ability to deliver comprehensive mobile and web applications that enhance operational efficiency. The positive reviews highlight their strong project management and responsiveness, leading to substantial business growth for clients. Overall, LEVIEV is recognized for providing high-value services aligned with client needs, making them a promising partner for businesses seeking technological advancements in the Other Industry.
- 1 review for other industry industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Mobile & Web App & CRM Dev for Senior Housing Company (5.0/5, Nov 11, 2024): LEVIEV'S developed a mobile app and a custom CRM for a senior housing company. The team integrated email management, background checks, inventory control, transaction processing, and reporting modules. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/329929)

##### Software Experience
LEVIEV'S has received positive feedback in the Software industry, highlighting their professionalism, expertise, and effective project management. Clients have praised their ability to enhance security postures, implement AI solutions, and deliver measurable improvements in operational efficiency. The collaborative approach and alignment with client values contributed to strong relationships and successful outcomes. Overall, LEVIEV'S demonstrates significant strengths in providing tailored software solutions, making them a strong candidate for potential clients in the Software sector.
- 3 reviews for software industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- AI Development for Home Services Company (5.0/5, Oct 27, 2024): LEVIEVS provided AI development services for a home services company. The team created a personalized AI model to assist the client's customer support and integrated it with their CRM and tools. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/326138)
- Cybersecurity for Data Privacy Automation Company (5.0/5, Oct 29, 2024): LEVIEVS provides cybersecurity services for a data privacy automation company. The team is tasked with implementing a managed detection and response solution for the client's 24/7 threat monitoring. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/326866)
- Cybersecurity for Game Design Company (5.0/5, Nov 10, 2024): LEVIEV'S provided cybersecurity services for a game design company. The team conducted internal penetration testing and a simulated social engineering attempt to breach the client's networks and systems. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/329751)

##### Construction Experience
LEVIEV'S demonstrates strong expertise in the Construction industry, particularly in web development and digital solutions. Clients commend their ability to create user-friendly, SEO-optimized websites that enhance online visibility and engagement. The company is recognized for timely project management and responsive communication, fostering confidence in their capabilities. Overall, LEVIEV'S is viewed as a valuable partner for businesses seeking impactful digital solutions to boost their presence in the Construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Web Dev & Design for 4D Modeling Co (5.0/5, Nov 7, 2024): LEVIEV'S was hired by a 4D modeling company to develop their WordPress website. The team also designed the site to make it compatible across devices, added features, and implemented SEO  [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/329070)

##### Gaming Experience
LEVIEV'S demonstrates strong expertise in the Gaming industry, particularly in developing AI solutions that enhance customer experiences and streamline internal processes. Clients report significant improvements, including a 30% rise in customer satisfaction and timely project delivery. The company's attention to detail and comprehensive planning approach set them apart, making them a suitable choice for gaming companies seeking innovative and efficient solutions.
- 1 review for gaming industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- AI-Based System Development for Mobile Gaming Studio (5.0/5, Nov 6, 2024): LEVIEV'S developed an AI recommendation system for a mobile gaming studio's end clients. The team also built a predictive analytics system and automated the client's inventory management. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/328880)

##### HVAC Experience
LEVIEV'S demonstrates strong expertise in the HVAC sector, particularly in enhancing customer support operations for companies like Terratherm. Clients commend their effective project management, timely delivery, and commitment to improving customer satisfaction, with notable improvements in response times and service quality. Overall sentiment is exceptionally positive, positioning LEVIEV'S as a valuable partner for HVAC businesses seeking to elevate their customer engagement and operational efficiency.
- 1 review for hvac industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for HVAC Solutions Company (5.0/5, Nov 3, 2024): LEVIEV'S provides customer support services for an HVAC solutions company. The team provides technical support, helps customers get started, manages customer relations, and gathers customer feedback. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/328031)

##### Energy & natural resources Experience
LEVIEVS has demonstrated significant expertise in the Energy & natural resources sector, particularly in solar technology and related digital marketing strategies. Clients appreciate their ability to meet performance goals, consistently delivering a 3X return on ad spend. Their strengths lie in effective communication, adaptability to market challenges, and a strong cultural fit with clients. Overall sentiment reflects high satisfaction, indicating LEVIEVS as a strong candidate for businesses seeking reliable partners in the Energy & natural resources industry.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Advertising & Paid Media Services for Solar Technology Co (5.0/5, Oct 23, 2024): LEVIEVS provides digital marketing services for a solar technology company. The team is responsible for paid advertising campaigns on Google and Meta. They also create content for the client. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/325179)

##### Restaurants Experience
LEVIEVS demonstrates considerable expertise in the Restaurants industry, effectively enhancing website functionalities for clients like Ma Petite Cocotte. Their strengths include timely project delivery, clear communication, and a focus on user-friendly solutions such as online ordering and reservation systems. Client feedback highlights significant improvements in online engagement and visibility, indicating a positive impact on business performance. Overall, LEVIEVS is a solid choice for restaurant businesses seeking to optimize their digital presence.
- 1 review for restaurants industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Web Development for Homemade Meals Company (5.0/5, Oct 19, 2024): LEVIEVS worked with a homemade meals company to update their website. They implemented new features, such as an online ordering system, reservation booking, and an interactive menu display. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/323872)

##### Education Experience
LEVIEV'S has demonstrated significant expertise in the Education sector, particularly through its collaboration with Princeton University. Clients appreciate their alignment with institutional values and their deep understanding of higher education needs. The implementation of a comprehensive student information management system resulted in remarkable efficiency gains, such as a drastic reduction in portal login times and manual data entry tasks. Their exceptional project management and responsiveness to evolving requirements further solidify their reputation as a strong partner for educational institutions.
- 1 review for education industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Custom Software Development for University (5.0/5, Sep 18, 2025): LEVIEV'S developed a student information management system for a university. They integrated the system with the client's existing ERP and LMS platforms and built custom APIs for real-time data synchronization. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/406857)

##### Information technology Experience
LEVIEVS demonstrates strong expertise in the Information Technology sector, particularly in web development and AI-driven solutions. Clients commend their timely delivery, efficient project management, and ability to align solutions with business needs. Their work resulted in significant improvements, such as enhanced website functionality and accelerated market analysis, boosting client satisfaction and operational efficiency. Overall, LEVIEVS is well-positioned to support businesses seeking innovative and reliable IT solutions.
- 2 reviews for information technology industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Web Development for Virtual Speed-Dating Platform (5.0/5, Oct 12, 2024): LEVIEV'S developed a website for a virtual speed-dating platform. The team built the site's backend, allowing the client to add their information and complete the website. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/321829)
- AI-Based Market Intelligence Platform Dev for Consulting Co (5.0/5, Sep 19, 2025): LEVIEV'S developed an AI-based market intelligence platform for a consulting company. The team built custom ML models for trend forecasting, NLP engines for report generation, and a conversational AI interface. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/407386)

##### Human Resources Experience
LEVIEV'S demonstrates strong expertise in the Human Resources industry, particularly in developing AI-driven recruitment solutions. Clients appreciate their deep understanding of HR processes, which allows for tailored, effective systems that enhance recruitment efficiency and accuracy. Overall sentiment is positive, highlighting responsive communication and project management, though there was a minor delay in project timelines. This company is well-suited for businesses seeking innovative HR technology solutions.
- 1 review for human resources industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- AI-Powered Recruitment Platform Dev for HR Consultancy (5.0/5, Sep 26, 2025): LEVIEV'S developed an AI-powered recruitment platform for an HR consultancy. The team built the system architecture and implemented ML algorithms for resume parsing and candidate ranking. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/409018)

##### Consulting Experience
LEVIEV'S has received positive feedback for its consulting expertise, particularly in developing AI solutions for talent management. Clients appreciate their proactive approach, challenging assumptions to enhance project outcomes. A notable strength is their effective project management, exemplified by dedicated communication and timely delivery. The impact is evidenced by significant improvements in recruitment efficiency. However, earlier access to technical documentation could enhance the client experience. Overall, LEVIEV'S demonstrates strong capabilities that can benefit businesses in the consulting industry.
- 1 review for consulting industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- AI Dev for Staffing & Recruiting Company (5.0/5, Sep 29, 2025): LEVIEV'S developed an AI-powered talent matching system for a staffing and recruiting company. The team of developers and AI specialists worked closely with the client throughout the entire process. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/409739)

##### Retail Experience
LEVIEV'S has demonstrated strong expertise in the Retail industry, particularly through successful projects with clients like Itemfarm and Harry Rosen. Feedback highlights their proficiency in optimizing online sales channels, enhancing website functionality, and delivering measurable improvements in profitability and customer experience. Clients commend LEVIEV'S for aligning their strategies with brand values and profitability goals, indicating a strong fit for businesses seeking impactful digital marketing and web solutions in the Retail sector.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- PPC for 3D Printing Co (5.0/5, Jul 1, 2025): LEVIEV'S provided Google Ads management for a 3D printing company. The team restructured the client's Google Ads campaigns, rebuilt keyword targeting, and implemented conversion tracking. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/386526)
- Web Redesign for Luxury Menswear Retailer (5.0/5, Sep 30, 2025): LEVIEV'S redesigned a website for a luxury menswear retailer. The team improved the site's product pages, checkout flow, mobile responsiveness, and backend stability to handle high traffic. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/409804)

##### Other industries Experience
LEVIEV'S has received positive feedback in the Other industries sector, highlighting their expertise in developing AI-driven solutions that enhance operational efficiency. Clients praised their ability to understand unique industry needs, resulting in customized systems that significantly improved processes like recruitment and customer service. The overall sentiment is one of satisfaction, with mentions of responsive project management and effective communication. Their collaborative approach and adeptness in integrating technology within various operational frameworks make them a strong candidate for businesses seeking innovative tech solutions.
- 15 reviews for other industries industry
- 15 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Web Dev for Health Company (5.0/5, Oct 11, 2024): LEVIEVS provided web development services for a health company. The team was responsible for the comprehensive audit, responsive design, updated content, SEO optimization, and performance improvements. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/321483)
- Web Development for Homemade Meals Company (5.0/5, Oct 19, 2024): LEVIEVS worked with a homemade meals company to update their website. They implemented new features, such as an online ordering system, reservation booking, and an interactive menu display. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/323872)
- AI Development for Home Services Company (5.0/5, Oct 27, 2024): LEVIEVS provided AI development services for a home services company. The team created a personalized AI model to assist the client's customer support and integrated it with their CRM and tools. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/326138)
- Cybersecurity for Data Privacy Automation Company (5.0/5, Oct 29, 2024): LEVIEVS provides cybersecurity services for a data privacy automation company. The team is tasked with implementing a managed detection and response solution for the client's 24/7 threat monitoring. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/326866)
- Web Dev & Design for 4D Modeling Co (5.0/5, Nov 7, 2024): LEVIEV'S was hired by a 4D modeling company to develop their WordPress website. The team also designed the site to make it compatible across devices, added features, and implemented SEO  [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/329070)
- Website Development for Global Crisis Nonprofit (5.0/5, Nov 9, 2024): LEVIEV'S developed a custom website for a global crisis nonprofit. The team created the website using React for the frontend and Strapi for the platform's backend. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/329700)
- Cybersecurity for Game Design Company (5.0/5, Nov 10, 2024): LEVIEV'S provided cybersecurity services for a game design company. The team conducted internal penetration testing and a simulated social engineering attempt to breach the client's networks and systems. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/329751)
- Mobile & Web App & CRM Dev for Senior Housing Company (5.0/5, Nov 11, 2024): LEVIEV'S developed a mobile app and a custom CRM for a senior housing company. The team integrated email management, background checks, inventory control, transaction processing, and reporting modules. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/329929)
- AI Development for Nonprofit Organization (5.0/5, May 6, 2025): LEVIEV'S developed AI-driven solutions for a nonprofit organization. They built an AI-powered chatbot and an appointment scheduling system, and set up automated follow-up reminders and real-time data analytics. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/372377)
- AI Chatbot Development for Emergency Medical Care Provider (5.0/5, Jun 5, 2025): LEVIEV'S developed an AI chatbot solution for an emergency medical care provider. The team integrated the chatbot with the client's existing patient management system and provided training and technical support. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/379732)
- AI Development for Online Knowledge Hub (5.0/5, Jun 18, 2025): LEVIEV'S developed a custom AI chatbot with natural language processing capabilities into a website and CRM system for an online knowledge hub. They also created an admin dashboard and trained the staff. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/382963)
- AI Development for Wellness Company (5.0/5, Jun 19, 2025): LEVIEV'S developed a custom AI chatbot for a wellness company. They integrated the chatbot with the client's website and help desk system and trained it on product data and customer conversation patterns. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/383356)
- Custom Software Development for Heathcare Tech Firm (5.0/5, Jul 10, 2025): LEVIEV'S developed a custom digital platform for a healthcare tech firm. The team handled the entire development lifecycle, including UI/UX design, and front- and backend development. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/388896)
- AI-Powered Recruitment Platform Dev for HR Consultancy (5.0/5, Sep 26, 2025): LEVIEV'S developed an AI-powered recruitment platform for an HR consultancy. The team built the system architecture and implemented ML algorithms for resume parsing and candidate ranking. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/409018)
- AI Dev for Staffing & Recruiting Company (5.0/5, Sep 29, 2025): LEVIEV'S developed an AI-powered talent matching system for a staffing and recruiting company. The team of developers and AI specialists worked closely with the client throughout the entire process. [Read Full Review](https://clutch.co/go-to-review/solutions-4-4/409739)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight LEVIEV'S as providing excellent value for money, with many noting that their pricing aligns well with project budgets. For instance, the President of Harry Rosen emphasized the 'great culture fit' and 'good value for cost' as key reasons for their selection. Similarly, the Chief HR Officer at Airswift noted 'good value for cost' as a decisive factor. Overall, sentiment reflects satisfaction with the balance of cost and quality delivered by LEVIEV'S.
[Read All Reviews](https://clutch.co/profile/solutions-4-4?verified=true#reviews)
- $10,000 to $49,000 (14 reviews)
- Less than $10,000 (11 reviews)
- $50,000 to $199,999 (6 reviews)
- $200,000 to $999,999 (2 reviews)

#### Completed projects in 5 countries
- Australia (1 projects)
- Canada (6 projects)
- United States (17 projects)
- Wales (1 projects)
- England (7 projects)

This provider is fluent in 2 languages:
- English
- Russian
[View Reviews](https://clutch.co/profile/solutions-4-4?verified=true#reviews)

---

### [Hugo Inc.](https://clutch.co/profile/hugo)
#### 5 out of 5 star rating (28 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Chicago, IL

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 25% Customer Service Outsourcing
- 10% Data Annotation Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing

#### Company description
Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
[Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 12 reviews mention Customer Service Outsourcing

CX Outsourcing for Financial Services Firm
5.0/5 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program.
- 11 of 12 Customer Service Outsourcing reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/hugo/369732)

#### Experience in 8 industries

Hugo Inc. has demonstrated expertise across various industries, including Financial Services, eCommerce, Automotive, Gaming, and Information Technology. Feedback highlights strengths in enhancing customer support, streamlining operations, and driving efficiency. Clients from financial services laud their ability to reduce response times and improve customer satisfaction, while eCommerce partners commend their capacity handling and compliance management. Overall, sentiment across industries is positive, indicating Hugo's adaptability and commitment to delivering impactful solutions tailored to each sector's unique challenges.
[Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews)

##### Media Experience
Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities.
- 1 review for media industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617)

##### Financial services Experience
Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement.
- 3 reviews for financial services industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511)
- BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087)
- CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732)

##### eCommerce Experience
Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944)

##### Automotive Experience
Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support.
- 1 review for automotive industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108)

##### Food & Beverages Experience
Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector.
- 1 review for food & beverages industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228)

##### Software Experience
Hugo Inc. has received positive feedback from clients in the Software industry, highlighting their expertise in community management, content moderation, and customer support. Clients praised their proactive communication, timely project management, and effective strategies that resulted in measurable outcomes, such as reduced response times and increased engagement. Their commitment to social responsibility and building inclusive teams further distinguishes them, making Hugo a strong candidate for businesses seeking innovative and impactful software solutions.
- 2 reviews for software industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Hugo provides staff augmentation services for a blockchain technology company. Hugo's team assists the client in responding to support tickets, community management, and user-generated content moderation.  [Read Full Review](https://clutch.co/go-to-review/hugo/227600)
- Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863)

##### Information technology Experience
Hugo Inc. has received positive feedback within the Information Technology sector, particularly for its ability to enhance operational efficiency and customer support. Clients praise their strong communication, reliability, and expertise in outsourced services, noting significant improvements in response accuracy and overall performance metrics. Their collaborative approach and cultural fit are highlighted as key strengths, making them a valuable partner for businesses seeking to streamline processes and focus on innovation.
- 2 reviews for information technology industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974)
- Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922)

##### Environmental Services Experience
Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations.
- 1 review for environmental services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057)

##### Advertising & marketing Experience
Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004)
- Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778)

##### Gaming Experience
Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution.
- 3 reviews for gaming industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093)
- Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246)
- Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Hugo Inc.'s exceptional value for money, noting that their services deliver significant cost savings while enhancing operational efficiency. Feedback indicates that clients appreciate the 'good value for cost' and the ability to 'scale quickly without compromising quality.' One client specifically mentioned an '80% improvement in efficiency compared to in-house hiring.' Overall, the sentiment towards Hugo's pricing structure is overwhelmingly positive, with many clients expressing satisfaction with the results relative to their investment.
[Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews)
- $50,000 to $199,999 (7 reviews)
- $200,000 to $999,999 (6 reviews)
- $10,000 to $49,000 (2 reviews)

#### Completed projects in 6 countries
- France (1 projects)
- Kenya (3 projects)
- Netherlands (1 projects)
- United Arab Emirates (1 projects)
- United States (9 projects)
- England (1 projects)

This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Vietnamese
- Telugu
- Cantonese
- Marathi
- Tamil
- Italian
- Urdu
- Gujarati
- Polish
- Ukrainian
- Persian
- Malayalam
- Kannada
- Oriya
- Panjabi
- Sunda
- Romanian
- Bhojpuri
- Azerbaijani
- Maithili
- Hausa
- Burmese
- Awadhi
- Thai
- Dutch
- Yoruba
- Sindhi
- Hebrew
- Czech
- Serbian
- Bulgarian
- Estonian
- Slovakian
- Slovenian
- Croatian
- Finnish
- Swedish
- Norwegian
- Georgian
- Filipino
[View Reviews](https://clutch.co/profile/hugo?verified=true#reviews)

---

### [EverHelp](https://clutch.co/profile/everhelp)
#### 5 out of 5 star rating (48 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Kyiv, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 15% Call Center Services
- 65% Customer Service Outsourcing
- 5% Sales Outsourcing

#### Company description
EverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.
[Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile)


#### Proactive
Clients consistently praised EverHelp for their proactive approach in enhancing operational efficiency and customer support. Feedback highlighted their ability to identify and address recurring issues, leading to improved workflows and reduced response times. One client noted their impressive capacity to suggest workflow improvements that alleviated support load, while another emphasized EverHelp's proactive communication during peak periods. Overall, sentiments reflect a strong appreciation for EverHelp's initiative and commitment to optimizing support processes.
- Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): What stood out most about EverHelp was their flexibility, proactive approach to suggesting improvements, and genuine interest in understanding the intricacies of our project to provide top-notch customer support. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435)
- Customer Service Outsourcing for IT Company (5.0/5, Oct 10, 2023): Guys from EverHelp are super proactive and result oriented. [Read Full Review](https://clutch.co/go-to-review/everhelp/239462)
- Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): Their proactive support, like suggesting process improvements and building an FAQ, reduced repetitive questions and freed up our consultants to focus on higher-value client work. Everhelp was very organized and responsive. They adjusted quickly whenever we had new client needs or changes in workload, and their communication was always clear. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466)
- Customer Service Outsourcing for B2B Marketplace Platform (5.0/5, Dec 11, 2025): Their Delivery Manager kept everything organized and predictable. Tasks were delivered on schedule, and any request, from minor template changes to new workflow adjustments, was handled quickly. The team communicated proactively, especially during peak seasonal demand. [Read Full Review](https://clutch.co/go-to-review/everhelp/424967)
- Customer Service Outsourcing for Logistics Company (5.0/5, Jan 29, 2026): Customer satisfaction increased by approximately 15%, and repeat inquiries decreased noticeably due to clearer, proactive communication in customers’ local languages. When ticket volume spiked during peak shipping periods, EverHelp adjusted coverage quickly and communicated changes clearly. [Read Full Review](https://clutch.co/go-to-review/everhelp/432861)

#### 4 reviews mention Chat Support Services

Chat Support Services Experience
EverHelp demonstrates strong expertise in Chat Support Services, with 100% positive feedback across client reviews. Clients consistently commend their timely project management, proactivity, and effective communication, achieving outcomes such as reduced operational costs and enhanced customer satisfaction. Specific metrics highlight impressive results, including a 2-minute response time and 12,000 tickets resolved monthly. The majority of reviewers (over 75%) emphasize the importance of their customer-centric approach and seamless integration with clients' needs, contributing significantly to improved customer relationships.
- 4 of 4 Chat Support Services reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/everhelp#review-295107)

#### Experience in 11 industries

EverHelp has demonstrated expertise across various industries, notably in Information Technology, Hospitality, Logistics, and Arts & Entertainment. Clients praised their ability to enhance operational efficiency, reduce response times, and improve customer satisfaction through tailored support solutions. The overall sentiment reflects a strong alignment with client values, effective communication, and proactive problem-solving, making EverHelp a suitable partner for businesses seeking scalable customer support in these sectors.
[Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews)

##### Telecommunications Experience
EverHelp has demonstrated significant expertise in the Telecommunications industry, particularly in customer support for virtual phone services. Clients value their strong communication skills, timely project management, and ability to improve resolution rates and customer satisfaction. Positive feedback highlights EverHelp's affordability and the tangible benefits they deliver, making them a reliable partner for telecommunications firms seeking effective support solutions.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Telecommunications Company (5.0/5, May 15, 2024): EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/288912)

##### Software Experience
EverHelp demonstrates strong capabilities in the Software industry, particularly in enhancing customer support and operational efficiency for SaaS platforms. Client feedback highlights their effective project management, timely delivery, and impressive team training emphasis. The overall sentiment is highly positive, noting improved customer interactions and alignment with client values, making EverHelp a compelling choice for businesses seeking reliable support and integration solutions.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support & Sales Services for Cloud SaaS Company (5.0/5, May 16, 2024): EverHelp provides customer support and sales services for a cloud SaaS company. The team helps the client’s customers resolve issues. Their goal is to enhance the client’s sales and operational efficiency. [Read Full Review](https://clutch.co/go-to-review/everhelp/289151)

##### Business services Experience
EverHelp has garnered positive feedback from clients in the business services industry for its reliable customer support outsourcing and expertise in building structured processes. Clients appreciate the company's swift adaptation to their needs, proactive communication, and ability to enhance efficiency, notably reducing response times and improving client satisfaction. The team's commitment to data security and customer welfare aligns well with industry standards, making EverHelp a strong candidate for businesses seeking dependable support solutions.
- 3 reviews for business services industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Live Chat Support for Tax Compliance Solutions Company (5.0/5, May 16, 2024): EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization. [Read Full Review](https://clutch.co/go-to-review/everhelp/289087)
- Back Office Outsourcing for Translation Services Company (5.0/5, Aug 22, 2024): EverHelp managed calls, emails and live chat for a translation services company. They developed a knowledge base to boost customer self-service and implemented data security measures. [Read Full Review](https://clutch.co/go-to-review/everhelp/309244)
- Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): EverHelp provides customer support outsourcing for a business advisory firm. The team manages support across multiple channels, handles inquiries, tracks requests, and manages follow-ups. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466)

##### Consumer products & services Experience
EverHelp has demonstrated significant expertise in the Consumer products & services industry, effectively enhancing customer support for a leading meal kit company. Clients note improvements in response times and customer satisfaction scores, with a 15% boost in CSAT attributed to their optimized processes. Their strengths include a scalable support team and the implementation of automation technologies, which streamline operations and improve client interactions. Overall, their professional approach and clear communication make them a reliable partner for businesses in this sector.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Meal Kit Delivery Service (5.0/5, Jun 19, 2025): EverHelp provided customer support services for a meal kit delivery service. They created a dedicated team of customer support agents and introduced automation technologies to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/383284)

##### Retail Experience
EverHelp has demonstrated strong expertise in the Retail industry, particularly in enhancing customer support operations for a leading fitness apparel brand. Clients commend EverHelp for establishing efficient support teams, improving response times, and boosting customer satisfaction. Their professional approach and adaptability have also been highlighted positively, reinforcing their capability to deliver tailored solutions that align with business values. Overall, EverHelp is positioned as a reliable partner for Retail businesses looking to optimize customer service and operational efficiency.
- 1 review for retail industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398)

##### Other industries Experience
EverHelp has received positive feedback from clients in the Other industries sector, particularly for their agility and effectiveness in enhancing customer support. Clients praised their ability to quickly assemble dedicated teams and implement efficient processes, resulting in improved response times and customer satisfaction. Their proactive communication, high-quality service, and flexibility in adapting to changing priorities have been highlighted as strengths. Overall, EverHelp's expertise and commitment make them a valuable partner for businesses in the Other industries seeking to enhance their customer engagement.
- 2 reviews for other industries industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): EverHelp provided customer and sales support for a virtual contact center. The team set up a fully trained, 24/7 support team that managed chat and email requests and handled lead qualification and outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917)
- Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp provided customer support, back-office, and sales outreach services for a food delivery company. They managed 24/7 email, phone, and chat support and handled data entry, reporting, and lead outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385)

##### Advertising & marketing Experience
EverHelp has received positive feedback in the Advertising & Marketing industry, particularly for their lead generation and customer support services. Clients appreciate their empathetic communication, timely project management, and the ability to drive growth and strengthen client relationships. The company's good value for cost and responsiveness to client needs further solidify their reputation, making them a strong contender for businesses seeking effective marketing solutions.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): EverHelp provided sales and customer support outsourcing services to a digital marketing agency. The team ran email campaigns, conducted cold calls, and offered customer assistance. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526)

##### Design Experience
EverHelp demonstrates strong expertise in the Design industry, particularly in presentation design, as noted by their ability to deliver timely and accurate results. Clients appreciate their attentive project management and responsiveness, which enhance collaboration. The alignment of company values and culture is also highlighted as a significant strength, indicating a solid fit for businesses seeking reliable design support. Overall, the sentiment is highly positive, making EverHelp a commendable choice for design-related projects.
- 1 review for design industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Design Agency (5.0/5, Aug 26, 2024): EverHelp provided remote support for a design agency's administrative tasks, including email management, scheduling, customer support, document handling, project management, and data entry. [Read Full Review](https://clutch.co/go-to-review/everhelp/309706)

##### Education Experience
EverHelp has demonstrated strong expertise in the Education sector, particularly in EdTech software development. Clients have highlighted their effective email support solutions, which led to improved customer satisfaction and reduced communication backlogs. The company's commitment to timely project management and clear communication has been consistently praised, establishing them as a reliable partner for educational organizations seeking to enhance their customer engagement and operational efficiency.
- 1 review for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Email Support for EdTech Software Company (5.0/5, Aug 23, 2024): EverHelp provided email support for an education technology software company. The team handled customer inquiries and streamlined the communication process by managing a high volume of emails. [Read Full Review](https://clutch.co/go-to-review/everhelp/309365)

##### Financial services Experience
EverHelp has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer support and resource optimization. Clients noted improved customer satisfaction, enhanced efficiency, and successful adherence to service level agreements. Their ability to provide multilingual support and align with client values demonstrates their strengths. Overall, the sentiment reflects a strong capacity to meet the needs of financial service organizations, making them a suitable partner for project collaboration.
- 1 review for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Resources for Financial Services Company (5.0/5, Aug 22, 2024): A financial services company hired EverHelp to get skilled customer support resources who could provide assistance across various channels. The resources should also be proficient in multiple languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/309173)

##### Social Networking Experience
EverHelp demonstrates strong expertise in the Social Networking industry, as evidenced by their collaboration with PlantIn, the largest plant lovers community. The client praised EverHelp for transforming their customer service experience, significantly improving response times and customer satisfaction. Their ability to deliver on time and maintain excellent communication reflects their dedication to client needs. Overall, EverHelp is highly recommended for businesses seeking exceptional service and support in the Social Networking space.
- 1 review for social networking industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Customer Service Outsourcing for Plant Lovers Community (5.0/5, Oct 13, 2023): EverHelp provides customer service support to a plant lovers community. They respond to end customers' queries and needs. [Read Full Review](https://clutch.co/go-to-review/everhelp/240725)

##### Arts, entertainment & music Experience
EverHelp has demonstrated exceptional expertise in the Arts, entertainment & music industry, particularly in streamlining the hiring process for a booking agency. Clients have praised their unmatched talent pool, professionalism, and cost-efficient scaling solutions. The company's proactive project management and responsive communication have significantly contributed to smooth growth and integration of new hires. Overall, EverHelp's ability to deliver high-quality support while aligning with client values makes them an ideal partner for businesses in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): EverHelp provides HR and IT support for a music booking agency. The team manages candidate sourcing, interviews, onboarding, training, and scaling solutions for the client. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009)

##### Other Industry Experience
EverHelp has demonstrated considerable expertise in enhancing customer support workflows for the Other Industry sector, specifically within logistics. Clients have praised their clear communication and professional service, resulting in a 35% reduction in handling times for international inquiries. Their organized project management and responsiveness have been highlighted as key strengths, making collaboration seamless. This positive impact on client satisfaction and operational efficiency positions EverHelp as a strong candidate for businesses seeking to improve their service delivery in the Other Industry.
- 1 review for other industry industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for Logistics Company (5.0/5, Sep 11, 2025): EverHelp provided customer support services for a logistics company. The team handled all of the client's English-language customer service through phone and live chat.  [Read Full Review](https://clutch.co/go-to-review/everhelp/405055)

##### Hospitality & leisure Experience
EverHelp has demonstrated significant expertise in the Hospitality & Leisure industry by enhancing guest communication for a boutique hotel chain across Southern Europe. Clients have praised their rapid response times, professionalism, and ability to maintain brand tone, leading to improved guest satisfaction and increased repeat bookings. Their organized project management and clear communication further solidify their value. Overall, EverHelp is well-suited for businesses seeking reliable support to elevate guest experiences.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Hotel (5.0/5, Sep 11, 2025): EverHelp provides customer support for a hotel. The team manages email and live chat support for the client's guests, particularly during evenings and weekends, handling tasks like booking confirmations. [Read Full Review](https://clutch.co/go-to-review/everhelp/405174)

##### Information technology Experience
EverHelp has consistently demonstrated expertise in enhancing customer support for IT companies, fostering operational efficiency and scalability. Clients praised their proactive approach to identifying support issues and suggesting improvements, resulting in significant reductions in ticket backlogs and increased customer satisfaction metrics. Their ability to quickly adapt to changing needs and maintain clear communication has solidified their reputation as a reliable partner in the IT industry. Overall sentiment is highly positive, indicating a strong alignment with client values and objectives.
- 9 reviews for information technology industry
- 9 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): EverHelp provides call center services for a global tech company. The team is responsible for on-demand support, creating support flows, developing an analytics infrastructure, and continuous recruitment. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143)
- Call Center Services for Q&A Marketplace (5.0/5, Oct 10, 2023): EverHelp provided call center services for a Q&A marketplace. Their team handled over 150 incoming calls. [Read Full Review](https://clutch.co/go-to-review/everhelp/239457)
- Customer Service Outsourcing for IT Company (5.0/5, Oct 10, 2023): An IT company has hired EverHelp for customer service outsourcing. The team helps the client with customer communication,0 answering their requests in app stores, emails, and chats. [Read Full Review](https://clutch.co/go-to-review/everhelp/239462)
- Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435)
- Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107)
- Customer Service Outsourcing for IT Company (5.0/5, Oct 1, 2024): EverHelp provided customer support services for an IT company. The team monitored customer feedback and reviews in real-time to enhance customer satisfaction and the client's reputation. [Read Full Review](https://clutch.co/go-to-review/everhelp/318943)
- Customer Support, Sales & Back-Office for CX Services Co (5.0/5, May 13, 2025): EverHelp provided customer support, back-office, and sales outreach services for an outsourced CX services company. The team was responsible for 24/7 chat and email support, data entry, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373947)
- Customer Service Outsourcing for AI SaaS Company (5.0/5, Feb 10, 2026): EverHelp provides customer support for an AI SaaS company. Their team trains on the client's booking flows, cancellation policies, and customer communication standards, and they handle inquiries. [Read Full Review](https://clutch.co/go-to-review/everhelp/435284)
- Customer Support Outsourcing for IT Company (5.0/5, Jun 3, 2026): EverHelp provided customer support outsourcing for an IT company. The team managed email and live chat support channels, handling inquiries related to account setup, subscription management, and more. [Read Full Review](https://clutch.co/go-to-review/everhelp/461650)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
EverHelp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlighted that the pricing aligns well with their budgets while providing high-quality support services. For instance, one CEO noted that EverHelp's pricing fit their budget and offered good value for the cost. Additionally, several reviews emphasized the significant improvements in customer satisfaction and operational efficiency achieved through EverHelp's services, reinforcing the sentiment that clients received excellent value relative to the costs incurred.
[Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews)
- $10,000 to $49,000 (13 reviews)
- Less than $10,000 (5 reviews)
- $50,000 to $199,999 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [Booth](https://clutch.co/profile/booth-0)
#### 4.8 out of 5 star rating (18 reviews)
- $1,000+ minimum project size
- 1,000 - 9,999 employees
- Makati, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 5% Content Marketing
- 20% Customer Service Outsourcing
- 5% Data Annotation Services
- 10% Finance & Accounting Outsourcing (FAO)
- 5% HR Outsourcing
- 5% IT Managed Services
- 10% Other Digital Marketing
- 5% PEO/Employee Leasing
- 5% Recruitment Process Outsourcing
- 10% IT Staff Augmentation

#### Company description
Booth is a Customer Service Outsourcing company specializing in Customer Care Outsourcing, providing remote customer support solutions for businesses. The reviews reveal a 100% positive sentiment, highlighting their professionalism, efficient project management, and ability to maintain high customer satisfaction scores. Approximately 75% of reviewers mentioned their timely responses and seamless integration into existing teams, emphasizing their value in enhancing customer support services.
[Visit Website](https://hirebooth.com/)


#### Accommodating
Booth & Partners has received overwhelmingly positive feedback regarding their accommodating nature. Clients noted their responsiveness to needs, with one stating they are 'very prompt' and another highlighting their 'timely responses and delivery.' The flexibility in scheduling meetings across time zones was particularly appreciated, showcasing their commitment to client satisfaction. Overall, clients feel well-supported and valued, viewing Booth & Partners as an integral extension of their teams.
- Employer of Record Services for Technology Company (5.0/5, Oct 3, 2024): Booth &amp; Partners is responsive to our needs and has helped us access the talent we were looking for in Manila and scale our team in a cost-effective way. We've expanded the original scope with the support of Booth &amp; Partners and the talent available in Manila. I suggest leveraging that partnership and work closely with them and discuss your needs and requirements. The team has been responsive in helping us. [Read Full Review](https://clutch.co/go-to-review/booth-0/319501)

#### 4 reviews mention Customer Service Outsourcing

Customer Service Outsourcing for EduTech Company
5.0/5 — An edutech company outsourced their customer service to Booth &amp; Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat.

- 2 of 4 Customer Service Outsourcing reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/booth-0/17080)

#### 4.2 out of 5.0 rating for cost

What Clients Have Said
Clients generally commend Booth & Partners for their cost-effectiveness and strong value for money. For instance, one client noted that their pricing 'fit our budget' and highlighted the 'great culture fit' as a deciding factor. Another client emphasized 'good value for cost' and praised the company's ability to help scale teams efficiently. Overall, the sentiment reflects satisfaction with the balance of quality and affordability, although a few clients suggested potential improvements in operational cost optimization.
[Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)
- $50,000 to $199,999 (2 reviews)
- Less than $10,000 (1 reviews)

#### Very responsive

Booth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Callbox](https://clutch.co/profile/callbox)
#### 4.6 out of 5 star rating (119 reviews)
- 1,000 - 9,999 employees
- Los Angeles, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 60% Sales Outsourcing

#### Company description
Callbox is a lead generation and sales support agency known for its ability to deliver high-quality leads and effective outreach strategies across various industries. The reviews highlight its strong customer engagement, flexibility, and high conversion rates, with 100% of reviewers acknowledging their reliability and precision in targeting the right audience. While a few suggest improvements in regional market strategies, overall feedback is overwhelmingly positive, emphasizing Callbox’s proficiency in enhancing clients’ sales pipelines.
[Visit Website](https://www.callboxinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Transparent
Clients consistently highlighted Callbox's transparency as a significant strength. For instance, one client noted their 'communicative, reliable, and transparent' approach, while another emphasized 'constant and transparent communication' throughout the project. Additionally, a founder praised the project management for being 'transparent' and commended the team's ability to keep everyone updated. Overall, the sentiment surrounding transparency is overwhelmingly positive, indicating that Callbox effectively maintains clear communication and fosters trust with its clients.
- Lead Generation for Cloud Software Organization (4.5/5, Jul 22, 2022): The communication was constant and transparent. [Read Full Review](https://clutch.co/go-to-review/callbox/151036)
- Call Center Services for Software Development & Ads Agency (5.0/5, Mar 25, 2022): Project management has been transparent, and everyone on their team does a great job of being on top of things. Also, their communication and ability to deliver on their promises are outstanding features of their work — I’m very pleased with that. [Read Full Review](https://clutch.co/go-to-review/callbox/2203)
- Lead Generation for PropTech Company (5.0/5, Jan 13, 2025): They are communicative, reliable, and transparent. Fast responses and flexible approach to suit our requirements. [Read Full Review](https://clutch.co/go-to-review/callbox/342681)

#### Experience in 12 industries

Callbox has garnered positive feedback across various industries, including manufacturing, IT, and financial services. Clients consistently highlight their expertise in lead generation, appointment setting, and effective communication. The company excels in understanding unique business needs and adapting strategies accordingly. In sectors like healthcare and telecommunications, Callbox's targeted outreach has resulted in increased brand awareness and lead quality. Overall, their proficiency in multi-channel marketing and high-quality service makes them a strong fit for diverse industries seeking growth.
[Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews)

##### Chemicals & Biotechnology Experience
Callbox has demonstrated significant expertise in the Chemicals & Biotechnology industry, particularly in lead generation for BASF 3D Printing Solutions. Clients commend their ability to deliver high-quality leads that convert into opportunities effectively, often exceeding expectations in both quantity and quality. Their precision in targeting the right personas has led to impressive ROI and positive client feedback, making them a valuable partner for businesses seeking to expand in this niche market.
- 1 review for chemicals & biotechnology industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Lead Generation for 3D Printing Co (5.0/5, Feb 6, 2025): Callbox has generated leads for a 3D printing company. The team has been tasked with expanding the client's business in the American market. [Read Full Review](https://clutch.co/go-to-review/callbox/349982)

##### Transportation Experience
The provider has demonstrated expertise in delivering telemarketing services tailored for the Transportation industry, effectively managing high-volume outbound calls. Clients appreciate their ability to meet expectations, save costs, and streamline operations. With positive feedback highlighting their service quality and reliability, this company appears well-suited to support businesses seeking efficient communication solutions within the transportation sector.
- 1 review for transportation industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Telemarketing Services for Transportation Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/callbox/25255)

##### Information technology Experience
Callbox has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and appointment setting. Clients commend their professionalism, timely delivery, and effective communication. Their ability to generate high-quality leads and adapt strategies to client needs showcases their strengths. Overall sentiment reflects satisfaction with measurable outcomes, making Callbox a reliable partner for IT companies seeking to enhance lead generation and sales processes.
- 7 reviews for information technology industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Cybersecurity Company (4.5/5, Dec 17, 2024): Callbox provided lead generation services for a cybersecurity company. The team delivered BANT leads and drove RSVPs for the client's webinars and events. [Read Full Review](https://clutch.co/go-to-review/callbox/338017)
- SEO, Event Marketing & Sales Outsourcing for MSP (5.0/5, Dec 17, 2024): Callbox provides business development, SEO, and event marketing services for a managed service provider (MSP). The team is responsible for email outreach, cold calling, and website optimization. [Read Full Review](https://clutch.co/go-to-review/callbox/338240)
- Lead Generation for IT Company (4.5/5, Dec 19, 2024): Callbox provides lead generation services for an IT company. They've reached out to potential prospects based on the client's ICP. The team has also created a pipeline of qualified leads and appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338584)
- Sales Outsourcing for IT Company (4.5/5, Dec 20, 2024): Callbox worked with an IT company to build their sales funnel. They led the client's database curation and enrichment efforts, created lead generation collateral, and handled appointment-setting. [Read Full Review](https://clutch.co/go-to-review/callbox/338872)
- Lead Generation for Cybersecurity Solutions Provider (4.5/5, Dec 31, 2024): Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. [Read Full Review](https://clutch.co/go-to-review/callbox/340402)
- Sales Outsourcing for Software Company (5.0/5, Jan 7, 2025): Callbox provides comprehensive SDR services for a software company. The team is responsible for lead generation and nurturing efforts, including identifying, engaging, and qualifying prospects. [Read Full Review](https://clutch.co/go-to-review/callbox/341279)
- Lead Generation for PropTech Company (5.0/5, Jan 13, 2025): Callbox provides lead generation services for a proptech company. The team is responsible for collecting additional information through the client's existing database. [Read Full Review](https://clutch.co/go-to-review/callbox/342681)

##### Software Experience
Callbox has demonstrated significant expertise in lead generation and demand generation for the Software industry, with clients noting their ability to effectively drive revenue growth and customer acquisition. Their strength lies in their multi-channel approach, responsiveness, and collaborative project management. Clients appreciate their thorough understanding of business needs and the tailored strategies they implement. Overall sentiment is highly positive, indicating that Callbox is a strong fit for businesses seeking effective lead generation and marketing support.
- 15 reviews for software industry
- 8 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Software Development & Ads Agency (5.0/5, Mar 25, 2022): A software development and advertising agency hired Callbox to provide call center services. They get the client Google Meet appointments with potential customers to offer their services.
 [Read Full Review](https://clutch.co/go-to-review/callbox/2203)
- Lead Generation for Software Company (5.0/5, Apr 14, 2022): Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/15913)
- Lead Generation for Software Company (5.0/5, Apr 18, 2022): Callbox provided lead generation services for a software company. Their main responsibility was to handle outbound calls. The goal was to acquire more leads for the client's sales pipeline.
 [Read Full Review](https://clutch.co/go-to-review/callbox/16129)
- Digital Marketing for Software Dev Company (5.0/5, May 20, 2022): Callbox has created and implemented a digital marketing campaign — including email and social media marketing — to promote their new product, achieve better results, and save costs.
 [Read Full Review](https://clutch.co/go-to-review/callbox/19925)
- Telemarketing Lead Generation for Computer Software Company (4.0/5, May 14, 2021): Callbox provided telemarketing lead generation services for a software company. They reached out to the client's prospective customers and booked appointments for the internal team. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/25860)
- Lead Generation for Custom & Strategic Software Dev Firm (4.5/5, Feb 4, 2021): Callbox calls potential buyers, messages them on LinkedIn, and sends email marketing campaigns to a target audience. Then they qualify leads, schedule appointments, and provide a summary report.
 [Read Full Review](https://clutch.co/go-to-review/callbox/57691)
- Call Services & Lead Generation for Software Firm (4.0/5, Feb 12, 2021): Callbox provides lead generation services for a tech firm. To drive more sales prospects for a construction solution, they call suitable contacts and pass their notes to an internal member to close the deal. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/67832)
- Call Center Services for Marketing Tech Company (3.5/5, Aug 26, 2021): Callbox provided call center services for a marketing tech firm. The team conducted calls, scheduled meetings, and assisted in webinar registrations to help the client generate more leads.
 [Read Full Review](https://clutch.co/go-to-review/callbox/117540)
- Lead Generation for SaaS Company (4.0/5, Sep 15, 2021): Callbox has been hired by a SaaS company to head their lead generation efforts. Currently, they are making a targeted list of prospects and developing marketing content.
 [Read Full Review](https://clutch.co/go-to-review/callbox/133523)
- Lead Generation Services for SaaS Company (4.5/5, Sep 22, 2021): Callbox is providing lead generation services for a SaaS company. They are in charge of creating a target list of prospects, developing a lead management program, reaching out to prospects, and more.
 [Read Full Review](https://clutch.co/go-to-review/callbox/138824)
- Call Center Services for Cybersecurity Company (5.0/5, May 10, 2021): To increase brand awareness, a cybersecurity company hired Callbox to provide outbound marketing services. The team is in charge of handling email and LI campaigns and scheduling calls with prospects.
 [Read Full Review](https://clutch.co/go-to-review/callbox/144601)
- Lead Generation for Software Development Company (5.0/5, Sep 12, 2022): Callbox supports a software development company's lead generation initiatives by implementing outbound approaches. They manage marketing through different channels such as phone calls, emails, and social media.
 [Read Full Review](https://clutch.co/go-to-review/callbox/157895)
- Lead Generation for Operational Management Platform (5.0/5, Sep 13, 2022): Callbox is the lead generation partner for an operational management platform. They provide outreach services to potential clients and utilize multiple communication channels to generate leads.
 [Read Full Review](https://clutch.co/go-to-review/callbox/158040)
- Demand Generation Services for SaaS Company (5.0/5, Oct 19, 2022): A SaaS provider has engaged with Callbox for demand generation. They create a list of target accounts, a landing page, email and message copy, a calling script, and a multi-channel demand generation program.
 [Read Full Review](https://clutch.co/go-to-review/callbox/163128)
- Sales Outsourcing for Software Company (3.5/5, Jan 9, 2025): A software company hired Callbox to reach out to their target audience within the US and discuss their products and USPs. This involved arranging meetings for the client's sales consultants. [Read Full Review](https://clutch.co/go-to-review/callbox/341878)

##### Healthcare Experience
Callbox has demonstrated considerable expertise in the Healthcare industry, earning positive feedback from clients such as Cepheid and Hello Health Group. Their strengths include lead generation, data enrichment, and effective communication, resulting in significant outcomes like numerous qualified leads and successful appointments. Clients noted their professionalism and responsiveness, contributing to enhanced business development efforts. Overall, Callbox is well-suited for companies seeking targeted and efficient marketing solutions in the Healthcare sector.
- 9 reviews for healthcare industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Dental Care Company (5.0/5, May 3, 2022): Callbox has been hired by a dental lab for their lead generation services. Their main task involves cold calling and setting appointments with prospective customers. The goal is to acquire 3–4 customers weekly.
 [Read Full Review](https://clutch.co/go-to-review/callbox/17379)
- Tele-Sales Services for Healthcare IT Startup (4.5/5, Jan 29, 2021): Callbox provided tele-sales services for a healthcare IT startup. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/50180)
- Sales BPO for Medical Supply Seller (4.5/5, Feb 2, 2021): Callbox provided call services to an emergency department software company. The team reached out to specified names using a prepared script in order to secure new accounts.
 [Read Full Review](https://clutch.co/go-to-review/callbox/54232)
- Marketing & Telemarketing for Healthcare Software Company (4.5/5, Feb 5, 2021): Callbox provides marketing and telemarketing services for a healthcare software company. The team works to promote the client's services via a website as well as through telemarketing campaigns.
 [Read Full Review](https://clutch.co/go-to-review/callbox/59279)
- Lead Generation Call Center Svcs for Medical Device Company (5.0/5, Feb 5, 2021): Callbox provides call center services to a medical device company in order to enhance their lead generation efforts. The team reaches out to potential customers and sets up Zoom meetings with the client's reps.
 [Read Full Review](https://clutch.co/go-to-review/callbox/59369)
- Telemarketing & Lead Generation for Medical Imaging Company (4.5/5, Feb 11, 2021): Callbox provides telemarketing services for a hospital image post-processing company. They use a script, conduct email outreach, and use a multi-touch approach to secure qualified leads.
 [Read Full Review](https://clutch.co/go-to-review/callbox/66658)
- Demand Generation Services for Information Services Company (5.0/5, May 7, 2021): Callbox provides ongoing demand generation services for an information services company. The team handles prospect and customer calls to understand the key challenges and uncover opportunities for the client. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/142993)
- Call Center Services for Healthcare Company (5.0/5, Dec 20, 2024): Callbox provided call center services for a healthcare company. The goal was to generate outreach via multi-channels using the client's existing database for core and non-core audiences. [Read Full Review](https://clutch.co/go-to-review/callbox/338864)
- Account-Based Marketing & Lead Gen for Diagnostics Co (4.5/5, Dec 23, 2024): Callbox provides lead generation services for a diagnostics company. The team has identified, qualified, and engaged leads for the client, refined the client's ICPs and targeting strategies, and created lead briefs. [Read Full Review](https://clutch.co/go-to-review/callbox/339383)

##### Manufacturing Experience
Callbox has demonstrated expertise in the Manufacturing sector, providing tailored lead generation and database management services that significantly enhance client outreach and market engagement. Clients commend their thorough data verification processes and effective communication, noting measurable outcomes such as increased leads and improved database quality. Overall sentiment is positive, with clients appreciating Callbox’s ability to adapt and respond to specific industry needs, making them a suitable partner for businesses seeking growth in the Manufacturing industry.
- 4 reviews for manufacturing industry
- Less than $10,000 avg. project cost
- Call Center Services for Industrial Printer Manufacturer (4.0/5, May 13, 2021): Callbox provides ongoing call center services for an industrial printer manufacturer. The team handles accounts requalification. They also record all the data found and send it to the client once weekly.
 [Read Full Review](https://clutch.co/go-to-review/callbox/25040)
- Market Research for Color Technology Firm (4.0/5, May 19, 2021): Callbox provides market research consultations for a color technology firm. Their service discusses the qualifying questions needed to reach the client's target audience, ultimately increasing their relevance.
 [Read Full Review](https://clutch.co/go-to-review/callbox/29843)
- Outbound Marketing for Material Handling Company (4.5/5, Mar 30, 2021): Callbox was hired to create outbound marketing campaigns for an equipment company. The team was in charge of growing the client's database by acquiring new contacts and generating more leads from those.
 [Read Full Review](https://clutch.co/go-to-review/callbox/111611)
- Lead Gen & Appointment-Setting for Security Solutions Co (4.5/5, Dec 20, 2024): Callbox provided lead generation, sales support, and appointment-setting services for a security solutions company. The goal was to increase the client's sales pipeline and B2B and B2C connections. [Read Full Review](https://clutch.co/go-to-review/callbox/338874)

##### Design Experience
Callbox demonstrates significant expertise in the Design industry, particularly in generating qualified sales leads for companies like Trimble Solutions. Clients appreciate their professional workflow and effective communication, which contribute to successful project outcomes. The company’s alignment with client values and budget considerations enhances its appeal as a strategic partner in design-related projects. Overall, feedback indicates a strong performance, making Callbox a compelling choice for businesses seeking reliable design solutions.
- 1 review for design industry
- Unknown avg. project cost
- Lead Generation for 3D Visualization Software Company (4.0/5, Dec 18, 2024): Callbox provided lead generation services for a 3D modeling and visualization software company. [Read Full Review](https://clutch.co/go-to-review/callbox/338340)

##### Supply Chain, Logistics, and Transport Experience
Callbox is highly regarded in the Supply Chain, Logistics, and Transport industry for its strategic approach to lead generation and appointment setting. Clients appreciate their structured project management, clear communication, and responsiveness to changes. Specific feedback highlights effective outreach methods, including LinkedIn, which enhances client engagement. Overall, the positive sentiment indicates that Callbox is a strong partner for businesses seeking to expand their client base and improve sales processes in this sector.
- 1 review for supply chain, logistics, and transport industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation Services for Logistics Company (5.0/5, Dec 18, 2024): Callbox provides lead generation services for a logistics company. Their tasks include email and call outreach, appointment setting, lead qualification, and LinkedIn management. [Read Full Review](https://clutch.co/go-to-review/callbox/338291)

##### Financial services Experience
Callbox has received positive feedback for its expertise in the Financial Services sector, particularly in lead generation and appointment setting. Clients appreciated their responsive communication and effective multi-channel marketing strategies. Notable strengths include their ability to understand industry-specific lingo and tailor approaches for professionals such as attorneys and financial advisors. Overall, Callbox is viewed as a valuable partner capable of enhancing outreach and building relationships, making them a strong candidate for businesses in the Financial Services industry.
- 8 reviews for financial services industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Financial Service Company (4.5/5, May 11, 2022): Callbox was hired to provide lead generation services for a financial service company on phone, & social media, and email marketing. The partners are currently on a 6-month engagement.
 [Read Full Review](https://clutch.co/go-to-review/callbox/18764)
- Appointment Setting for B2B Services Company (5.0/5, Jun 8, 2022): Callbox was a B2B services company’s appointment setter. Their team conducted cold calls to small- and medium-sized businesses and used HubSpot to log information. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/22151)
- Outreach for Telehealth & Telemedicine Payment Platform (4.5/5, Feb 4, 2021): Callbox generates leads for their clients by conducting outreach, qualifying potential buyers, and setting up appointments. They also support PPC and social media marketing efforts.
 [Read Full Review](https://clutch.co/go-to-review/callbox/57601)
- B2B Appointment Setting Services for Finance Company (5.0/5, Feb 7, 2021): Callbox provides B2B appointment setting services for a finance firm. They reach out to prospects using email, outbound telemarketing, and more. Then, they set up appointments with the client's internal staff.
 [Read Full Review](https://clutch.co/go-to-review/callbox/60258)
- Introductory Phone Calls for Insurance Resource Firm (5.0/5, Feb 8, 2021): To help an insurance resources firm connect with more prospective clients, Callbox reached out to fee-only financial advisors. They helped set introductory calls via phone, email, and LinkedIn marketing. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/61040)
- Outbound Campaign for Inheritance Funding Company (4.5/5, Feb 8, 2021): An inheritance funding company wanted to do an educational campaign across the country to inform their target audience regarding their services. They partnered with Callbox to provide the necessary services.
 [Read Full Review](https://clutch.co/go-to-review/callbox/61155)
- Outbound Voice Services for Bank Security Company (4.0/5, Apr 18, 2019): Callbox provides outbound voice services for a bank security company. They are responsible for developing scripts, contacting existing and potential clients, and responding to customer challenges.
 [Read Full Review](https://clutch.co/go-to-review/callbox/91200)
- Lead Gen & Appointment Setting for Financial Services Firm (4.5/5, Dec 17, 2024): Callbox provides demand generation services for a financial services firm. The team is responsible for finding databases, conducting lead generation campaigns, and setting appointments. [Read Full Review](https://clutch.co/go-to-review/callbox/338035)

##### Business services Experience
Callbox has received positive feedback in the Business services industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their responsive and adaptable team, which effectively tailors strategies to meet specific business needs. Notably, clients have reported successful outcomes, including increased qualified leads and high closing rates. Overall, Callbox is recognized for their strong customer service and deep understanding of clients' industries, making them a suitable choice for businesses seeking growth through effective lead generation.
- 6 reviews for business services industry
- 5 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Recruitment Firm (5.0/5, Apr 7, 2022): Looking to attain more leads, a recruitment firm hired Callbox for their call center services. The team was in charge of setting appointments.
 [Read Full Review](https://clutch.co/go-to-review/callbox/15370)
- Lead Generation for Payroll Service Bureau (5.0/5, May 2, 2022): Callbox provides lead generation services to help a payroll service bureau grow and scale their business.
 [Read Full Review](https://clutch.co/go-to-review/callbox/17279)
- Lead Generation for Cleaning Services Provider (4.5/5, Feb 12, 2021): Callbox was hired by a cleaning services provider for lead generation efforts.
 [Read Full Review](https://clutch.co/go-to-review/callbox/66754)
- Telemarketing Services for Facilities Services Company (5.0/5, Feb 19, 2021): Callbox performs telemarketing services for a facilities services company. They support the client's campaign. Their goal is to nurture leads and secure appointments to help close deals.
 [Read Full Review](https://clutch.co/go-to-review/callbox/75083)
- Call Marketing Services for Industrial Information Provider (5.0/5, Feb 24, 2021): Callbox was contracted by an industrial information provider for extended marketing support through call center services. The main objective was to boost awareness of the company's services amid the pandemic.
 [Read Full Review](https://clutch.co/go-to-review/callbox/78139)
- Lead Generation for Venture Capital Firm (5.0/5, Dec 17, 2024): Callbox provides lead generation services for a venture capital firm. The team generates leads across three consumer healthcare and pharmaceutical markets. [Read Full Review](https://clutch.co/go-to-review/callbox/337969)

##### Consulting Experience
Callbox demonstrates strong expertise in lead generation, particularly within the consulting industry, as evidenced by client feedback highlighting professional presentation and effective communication. Clients appreciate their tailored strategies, which yield significant results, such as quality meetings and leads. Overall sentiment reflects satisfaction with their responsiveness and commitment to understanding client needs, positioning Callbox as a viable partner for consulting firms aiming to enhance their sales and marketing initiatives.
- 7 reviews for consulting industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Technology Company (4.5/5, Apr 7, 2022): Callbox provides lead generation services in the form of cold-calling and email marketing. They also schedule appointments and collaborate on scripts. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/2606)
- Lead Generation & Digital Marketing for Business Consultancy (4.0/5, Apr 20, 2022): A business consultancy was looking to extend their reach and garner appointments with prospective clients, so they engaged with Callbox for their lead generation and digital marketing services.
 [Read Full Review](https://clutch.co/go-to-review/callbox/2936)
- Digital Marketing for Travel Agency (5.0/5, Apr 15, 2022): Callbox is expected to help a travel agency with their digital marketing campaign. They have also developed their comprehensive business development strategy.
 [Read Full Review](https://clutch.co/go-to-review/callbox/15998)
- Marketing & Lead Gen Strategies for Business Consulting Firm (5.0/5, Feb 1, 2021): Callbox developed a lead generation strategy that the team executes. They collect lead information and then call prospects to spur leads. They manage Google Ads and LinkedIn accounts as well as a chatbot.
 [Read Full Review](https://clutch.co/go-to-review/callbox/52815)
- Lead Generation Services for Decision Intelligence Firm (5.0/5, Aug 29, 2022): Callbox provides lead generation services for a decision intelligence firm. They've provided a curated list of prospects based on the client's ICP and then conducted outreach efforts across multiple channels.
 [Read Full Review](https://clutch.co/go-to-review/callbox/155978)
- Lead Generation for Marketing Technology Consulting Firm (4.5/5, Oct 4, 2022): A marketing technology solutions company has collaborated with Callbox for lead generation. The team handles the company's inbound and outbound calls, email campaigns, and social media to increase leads. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/161054)
- Lead Generation for Consulting Firm (5.0/5, Oct 17, 2022): Callbox was hired by a consulting firm for their lead generation. The team conducted a six-week training, launched a campaign, and made various improvements to the company's sales strategy. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/162732)

##### Advertising & marketing Experience
Callbox has garnered positive feedback in the Advertising & marketing industry, highlighting their expertise in lead generation and appointment setting. Clients appreciate their ability to internalize specific business needs and create tailored marketing strategies, leading to improved sales pipelines and brand awareness. The company's strengths include effective communication, excellent project management, and a responsive team, which contribute to successful client engagements. Overall, Callbox is viewed as a reliable partner for businesses seeking impactful marketing solutions.
- 6 reviews for advertising & marketing industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- BI & Analytics for IT Consultancy Company (5.0/5, Apr 7, 2022): Callbox has partnered with an IT consultancy company in developing a social media analysis integrated with BI. They have gathered all information that compares online platforms and predictions.
 [Read Full Review](https://clutch.co/go-to-review/callbox/15363)
- Appointment Scheduling Services for Advertising Agency (5.0/5, May 9, 2022): Callbox sets up appointments between an advertising agency's staff and potential customers. They've followed up a series of training meetings with customer outreach via social media, email, and phone calls. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/18327)
- Telemarketing & Lead Generation for Advertising Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/callbox/25453)
- Outreach Optimization for Marketing & Tech Company (4.5/5, Feb 8, 2021): Callbox was hired by a marketing and technology company to help optimize their outreach program. The team serves as an extension for the client's business development process.
 [Read Full Review](https://clutch.co/go-to-review/callbox/61825)
- Marketing & Digital Strategy for Economic Dev Marketing Co (5.0/5, Feb 23, 2021): Callbox serves as the digital marketing partner to a consultancy firm. They are working on a proactive marketing campaign, identifying target markets and developing content.
 [Read Full Review](https://clutch.co/go-to-review/callbox/77859)
- Lead Generation for Economic Development Marketing Agency (5.0/5, Mar 4, 2021): Callbox provides voice services for a marketing agency. They handle appointment setting and lead generation efforts in efforts to reach qualified candidates and qualify them for sales and appointments.
 [Read Full Review](https://clutch.co/go-to-review/callbox/86493)

##### Telecommunications Experience
Callbox has demonstrated a varied impact within the Telecommunications sector, receiving mixed feedback from clients. While some highlighted strengths in lead generation and account-based marketing, others reported unsatisfactory results and communication issues. Clients appreciated Callbox's commitment to understanding their business needs and adapting strategies accordingly. However, challenges were noted, particularly regarding the quality and quantity of leads generated. Overall, potential Telecommunications clients should weigh Callbox's proven expertise against the reported inconsistencies.
- 5 reviews for telecommunications industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Telecommunications Company (0.5/5, Apr 20, 2022): Callbox provided lead generation and appointment setting services for a telecommunications company. They implemented outreach campaigns over the phone and through LinkedIn and social media. 
 [Read Full Review](https://clutch.co/go-to-review/callbox/16332)
- Social Media, & Email Marketing & Lead Gen for Telecoms Co  (4.0/5, Feb 12, 2021): A telecommunications company engaged Callbox to augment lead generation initiatives. In addition to social media and email marketing campaigns, Callbox manages a chatbot and conducts calls to gather leads.
 [Read Full Review](https://clutch.co/go-to-review/callbox/67593)
- Lead Generation Services for Communications Provider (5.0/5, Feb 15, 2021): A communications provider hired Callbox to provide ongoing lead generation services. The team works on phone, email, and social media campaigns. The project goal is to increase the client's qualified leads.
 [Read Full Review](https://clutch.co/go-to-review/callbox/69327)
- Lead Generation for Digital Solutions Provider (4.0/5, Jul 20, 2021): Callbox was hired by a digital solutions provider to handle their lead generation efforts. The team is in charge of scheduling sales appointments with prospects.
 [Read Full Review](https://clutch.co/go-to-review/callbox/85483)
- Lead Generation for Telecommunications Company (4.0/5, Sep 15, 2021): Callbox is tasked with implementing account-based marketing (ABM) campaigns for a telecommunications company. The main objective is to acquire more sales leads.
 [Read Full Review](https://clutch.co/go-to-review/callbox/133186)

##### Logistics & Supply Chain Experience
Callbox demonstrates significant expertise in the Logistics & Supply Chain industry, as evidenced by client feedback emphasizing their effective lead generation and appointment-setting capabilities. Clients commend Callbox for their seamless communication, timely delivery, and ability to connect with the right decision-makers. The overall sentiment reflects satisfaction with their services, indicating that Callbox is well-equipped to support businesses in enhancing their sales processes within the Logistics & Supply Chain sector.
- 2 reviews for logistics & supply chain industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Logistics Startup (5.0/5, Apr 14, 2022): Callbox augmented a lead generation manager for a logistics startup. They provided a presentation that would help the company grow.
 [Read Full Review](https://clutch.co/go-to-review/callbox/15912)
- Call Center Services for International Logistics Firm (5.0/5, Apr 19, 2022): Callbox provides ongoing call center services for an international logistics company. They're in charge of handling outbound calls and setting appointments with prospects.
 [Read Full Review](https://clutch.co/go-to-review/callbox/16210)

##### Construction Experience
Callbox has demonstrated strong expertise in serving the Construction industry, particularly through lead generation and appointment setting for firms like Rhino Carbon Fiber. Clients appreciate their organized, professional approach and effective communication, which fosters collaboration. Feedback highlights their ability to quickly adapt to specific needs, resulting in measurable success, such as scheduling multiple appointments. Overall, Callbox is viewed as a reliable partner capable of enhancing sales processes in the Construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Structural Repair Solutions Company (5.0/5, Apr 1, 2022): Callbox provides call center services for a structural repair solutions company. They are responsible for generating leads and appointment settings for the client to increase sales.
 [Read Full Review](https://clutch.co/go-to-review/callbox/14841)

##### Government Experience
Callbox has demonstrated significant expertise in the Government sector, particularly through its collaboration with the Workplace Safety and Health Council. Clients commend Callbox for its knowledgeable and courteous account managers, effective lead generation strategies, and comprehensive service. The positive feedback highlights Callbox's ability to facilitate outreach and engagement successfully. Overall, potential clients in the Government industry may find Callbox to be a fitting partner for their project needs.
- 1 review for government industry
- $10,000 – $49,000 avg. project cost
- Lead Gen for Workplace Safety & Health Organization  (4.5/5, Jul 7, 2021): As part of their efforts to promote their mission, a Workplace Safety and Health (WSH) organization has hired Callbox to gather an audience for one of their programs. The vendor focuses on gathering leads.
 [Read Full Review](https://clutch.co/go-to-review/callbox/74959)

##### Media Experience
Callbox has demonstrated strong expertise in lead generation for the Media industry, particularly in video production and marketing. Clients commend their professionalism, responsiveness, and effective use of LinkedIn for outreach, leading to increased ROI and a solid prospect base. Ongoing collaboration has resulted in seamless workflows and positive client relationships. However, attention to accents in cold calling may enhance their service. Overall, Callbox is well-regarded for driving business growth within the Media sector.
- 1 review for media industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation Campaign for Video Marketing Company (5.0/5, Feb 19, 2021): Callbox provided outbound lead generation services for a video marketing company, helping them reach out to potential clients. The goal was to improve the firm's ROI and develop relationships with clients.
 [Read Full Review](https://clutch.co/go-to-review/callbox/73923)

##### Arts, entertainment & music Experience
Callbox demonstrates significant expertise in the Arts, entertainment, and music industry through effective appointment setting and client engagement strategies. Clients appreciate their proactive communication and adaptability, which facilitate successful interactions with potential buyers. The ability to close accounts even during challenging times, such as the Covid pandemic, underscores their impact and reliability. Overall, Callbox's strengths in fostering client relationships and generating leads position them as a strong candidate for businesses in the Arts, entertainment, and music sectors.
- 1 review for arts, entertainment & music industry
- Less than $10,000 avg. project cost
- Advertising & Marketing for Janitorial & Housekeeping Comp (4.0/5, Feb 8, 2021): A janitorial, building maintenance, and housekeeping company hired Callbox to setup a person-to-person appointment to close more potential buyers.
 [Read Full Review](https://clutch.co/go-to-review/callbox/61188)

##### Other Industry Experience
Callbox has demonstrated strong expertise in the Other Industry sector, providing efficient outbound services that significantly enhance client operations. One client noted their effectiveness in conducting outbound sales calls and addressing customer issues, leading to substantial time savings. The overall sentiment reflects reliability and efficiency, making Callbox a valuable partner for businesses seeking to improve their outbound sales capabilities.
- 1 review for other industry industry
- Less than $10,000 avg. project cost
- Lead Generation for Administration Department (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/callbox/25548)

##### IT Services Experience
Callbox has demonstrated strong expertise in lead generation, appointment setting, and webinar facilitation within the IT Services industry. Clients have praised their ability to deliver high-quality leads and improve conversion rates significantly. The team is noted for effective communication and adaptability, ensuring project objectives are met. While there are suggestions for refining lead qualification and enhancing reporting, overall client sentiment is highly positive, indicating that Callbox is a valuable partner for businesses seeking impactful IT services.
- 1 review for it services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Lead Generation & Webinar Mgmt for IT Services Co (5.0/5, May 30, 2023): Callbox provides lead generation services to an IT services company. The team generates leads, schedules appointments with key stakeholders and decision-makers, and organizes and manages webinars. [Read Full Review](https://clutch.co/go-to-review/callbox/205184)

##### Consumer Products Experience
The reviews highlight the provider's strong organizational capabilities and effective outbound sales strategies in the Consumer Products industry. Clients appreciate the significant revenue improvements and cost savings achieved through their services, estimating savings of around $1,000 per month. Overall sentiment is highly positive, with no areas identified for improvement, indicating a solid alignment with client needs and an impactful presence in the Consumer Products sector.
- 1 review for consumer products industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Appointment Setting for Consumer Products Company (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/callbox/137491)

#### 4.3 out of 5.0 rating for cost

What Clients Have Said
Client feedback on Callbox highlights a generally positive sentiment regarding cost and value for money. Many clients appreciated the alignment of pricing with their budgets, noting the good value received for the cost. For instance, one client from Parker Software mentioned that Callbox's pricing fit their budget while delivering high-quality leads, contributing to revenue growth. Overall, clients expressed satisfaction with the return on investment, often citing positive results such as increased lead generation and appointment setting.
[Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews)
- $10,000 to $49,000 (60 reviews)
- Less than $10,000 (16 reviews)
- $50,000 to $199,999 (15 reviews)
- $200,000 to $999,999 (2 reviews)

#### Completed projects in 17 countries
- Australia (5 projects)
- Belgium (1 projects)
- Canada (5 projects)
- France (1 projects)
- Germany (1 projects)
- Hong Kong (2 projects)
- India (1 projects)
- Iraq (1 projects)
- Israel (1 projects)
- Japan (4 projects)
- Malaysia (1 projects)
- New Zealand (2 projects)
- Singapore (19 projects)
- Vietnam (1 projects)
- Thailand (1 projects)
- United States (64 projects)
- England (1 projects)

This provider is fluent in 6 languages:
- Mandarin
- English
- Spanish
- Portuguese
- Vietnamese
- Cantonese
[View Reviews](https://clutch.co/profile/callbox?verified=true#reviews)

---

### [Simply Contact](https://clutch.co/profile/simply-contact)
#### 4.8 out of 5 star rating (26 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Dnipro, Ukraine

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 35% Call Center Services
- 55% Customer Service Outsourcing

#### Company description
Simply Contact is a customer service BPO specializing in outsourced customer support, call center solutions, and remote customer care. Across diverse projects, they consistently receive high ratings for their adaptability and effective project management. Notably, 100% of reviewers praised their timely delivery and improvement in customer satisfaction, while 70% highlighted their multilingual support capabilities. Overall, Simply Contact is recognized for enhancing operational efficiency and customer service quality.
[Visit Website](https://simplycontact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=customer-support-chat)


#### Efficient
The sentiment regarding Simply Contact's efficiency is overwhelmingly positive. Clients consistently highlight their swift onboarding and training processes, resulting in improved operational performance. For instance, one client noted a 30% reduction in customer response times and a 25% increase in overall efficiency due to streamlined operations. Another client commended their proactive approach and responsiveness, stating that the team is professional and flexible, contributing to a significant boost in customer satisfaction and cost reduction.
- Back Office & Customer Service for App Optimization Agency (5.0/5, Feb 23, 2024): Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team. [Read Full Review](https://clutch.co/go-to-review/simply-contact/270949)
- Call Center Services for Social Media Monitoring Tool (5.0/5, May 9, 2023): Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met. [Read Full Review](https://clutch.co/go-to-review/simply-contact/200297)
- Call Center Services for Wheelchair Rental System (4.5/5, May 1, 2023): Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare. [Read Full Review](https://clutch.co/go-to-review/simply-contact/198427)
- Customer Support for Music Distribution Company (5.0/5, Apr 26, 2023): They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197507)
- Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219)

#### 16 reviews mention Customer Service Outsourcing

Call Center Services for Wheelchair Rental System
4.5/5 — A wheelchair rental system has hired Simply Contact to manage their inbound customer support. The team handles inquiries and troubleshooting and provides guidance in both English and German.

- 13 of 16 Customer Service Outsourcing reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/simply-contact/198427)

#### Experience in 11 industries

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and Retail. Clients consistently praise their adaptability, quick onboarding, and effective support solutions, noting substantial improvements in customer satisfaction and operational efficiency. The overall sentiment is highly positive, indicating a strong ability to enhance customer experience and streamline workflows, making them particularly suited for companies seeking reliable customer support across diverse sectors.
[Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews)

##### Software Experience
Simply Contact has demonstrated strong expertise in providing customer support solutions tailored for the Software industry, particularly for SaaS companies. Client feedback highlights their ability to enhance customer satisfaction, with a reported 15% increase in CSAT scores. Their strengths include efficient project management, flexible service delivery, and commendable attention to detail. Overall, Simply Contact is well-positioned to meet the demands of businesses seeking reliable support services in the Software sector.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support Services for SaaS Company (5.0/5, Apr 25, 2023): Simply Contact provides a team of five customer support agents to help a SaaS company manage their help desk. The vendor addresses inbound customer requests and answers queries in English.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/197111)

##### Business services Experience
Simply Contact has demonstrated significant expertise in the Business services industry, particularly in HR services and business process outsourcing. Clients appreciate their rapid onboarding and skilled agents, which allow for efficient outsourcing of tasks such as outbound calls to job seekers. Feedback highlights the team's professionalism, flexibility, and proactive approach, contributing to cost savings and improved focus on core business activities. Overall, Simply Contact is positioned as a reliable partner for businesses seeking effective outsourcing solutions.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for HR Services & Biz Process Provider (5.0/5, Oct 22, 2020): Simply Contact provided call center services for leading HR services and business process provider. The team handled the outbound calls and outbound activity such as rating the qualification of job seekers.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/94461)

##### Information technology Experience
Simply Contact demonstrates expertise in providing tailored customer support solutions within the Information technology sector. Clients commend their ability to effectively establish systems that enhance customer engagement and satisfaction, particularly for multilingual and multi-channel support. Feedback highlights their professionalism, adaptability, and strong project management skills, ensuring timely delivery and seamless communication. The overall sentiment is positive, indicating that Simply Contact is a reliable partner for businesses seeking to improve their customer interaction strategies.
- 2 reviews for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Support for Public Interest Tech Firm (5.0/5, Jan 19, 2024): Simply Contact provided customer service support to a public interest technology firm. They set up a multi-channel customer support system with Polish- and Ukrainian-speaking team members. [Read Full Review](https://clutch.co/go-to-review/simply-contact/262799)
- Customer Service Outsourcing for AdTech Company (4.0/5, Dec 9, 2024): Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. [Read Full Review](https://clutch.co/go-to-review/simply-contact/336237)

##### Financial services Experience
Simply Contact demonstrates strong expertise in the Financial services industry, providing essential multilingual support that enhances customer satisfaction. Clients commend their ability to implement AI-powered solutions effectively, resulting in faster resolution times and improved customer service metrics. The team is noted for their responsiveness and adaptability, ensuring projects are delivered smoothly and on time. Overall, Simply Contact's commitment to high-quality support makes them a strong candidate for businesses seeking to optimize their customer service processes in the financial sector.
- 1 review for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service & Back Office Outsourcing for FinTech Co (5.0/5, Nov 12, 2024): Simply Contact provided customer service and back office support for a fintech company. The team offered multilingual support and implemented a chatbot for chat, phone, and email customer support. [Read Full Review](https://clutch.co/go-to-review/simply-contact/330201)

##### Education Experience
Simply Contact demonstrates strong expertise in the Education sector, effectively enhancing customer support for educational institutions. Their client, PioGroup, noted a 25% increase in customer satisfaction and a 35% boost in first contact resolution after implementing a 24/7 support system. The company excels in project management, responsiveness, and proactive interaction strategies, making them a valuable partner for educational organizations seeking to improve service quality and customer engagement.
- 1 review for education industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Inbound Customer Support Services for EdTech Company (5.0/5, Apr 5, 2024): Simply Contact provides 24/7 inbound customer support via email, calls, contact forms, and social media for an EdTech firm. The team has created a strategy and integrated their system into the client’s CRM. [Read Full Review](https://clutch.co/go-to-review/simply-contact/280476)

##### IT Services Experience
Simply Contact demonstrates significant expertise in enhancing customer support within the IT Services industry, particularly in managing multilingual inquiries for authentication solutions. Clients have praised their outstanding project management, responsiveness, and proactive approach to service improvement. A notable 45% reduction in response times and a 30% increase in customer satisfaction underscore their impactful contributions. Overall, Simply Contact is well-regarded for its strong cultural fit and effective collaboration, making them a fitting choice for businesses seeking to optimize customer engagement.
- 1 review for it services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Authentication Solutions Co (5.0/5, Oct 18, 2023): Simply Contact manages an authentication solutions company's inbound customer inquiries through live chats and calls in English, Spanish, German, and French. The team's tasks include improving customer support. [Read Full Review](https://clutch.co/go-to-review/simply-contact/242080)

##### Arts, entertainment & music Experience
Simply Contact has received positive feedback for their expertise in enhancing customer support within the Arts, entertainment, and music industry. Clients, such as Ditto Music, appreciate their multi-lingual support and proactive approach, which has led to improved response times and increased customer satisfaction. The company's ability to integrate seamlessly into client operations and provide tailored solutions highlights their strengths, making them a valuable partner for businesses seeking reliable customer support services.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support for Music Distribution Company (5.0/5, Apr 26, 2023): Simply Contact provides multi-lingual customer support for a music distribution company. They handle customer inquiries and audio and video content QC to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/simply-contact/197507)

##### Retail Experience
Simply Contact demonstrates strong expertise in the Retail industry, providing reliable customer support for major brands like Metro AG and Yves Rocher. Clients commend their high level of service, with 98% of requests resolved promptly and a 10% sales conversion rate achieved. Their dedication, transparency, and proactive communication bolster customer satisfaction and operational efficiency. With a flexible approach to client needs, Simply Contact is well-positioned to enhance customer engagement and satisfaction in Retail projects.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Call Center Services for Cosmetic & Beauty Brand (5.0/5, Feb 28, 2021): Simply Contact handles the outbound and inbound calls of a cosmetic & beauty brand along with their order processing. The goal is to improve customer satisfaction and increase both sales and their customers.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/82219)
- Сall Сenter Services for International Wholesale Retailer (5.0/5, Jul 16, 2021): Simply Contact has been hired to provide call center services for an international wholesale retailer. Their goal is to improve their existing customer service efforts.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/83104)

##### Hospitality & leisure Experience
Simply Contact has demonstrated strong expertise in the Hospitality and leisure industry by effectively building customer retention teams that enhance satisfaction and reduce cancellations. Clients appreciate their reliable service, transparent communication, and robust analytics, which contribute significantly to achieving business goals. The partnership has resulted in improved customer retention and higher Net Promoter Scores, making Simply Contact a valuable ally for businesses seeking to optimize customer service and loyalty in the hospitality sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Call Center Services for Travel Tech Company (5.0/5, Feb 5, 2021): Simply Contact provides a customer retention team for a travel tech company. The goal is to raise customer satisfaction as well as ensure professional handling of the request of dissatisfied customers.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/59376)

##### Human Resources Experience
Simply Contact has received positive feedback in the Human Resources industry for their expertise in building reliable technical support solutions. Clients highlight their professionalism, security measures, and organized workflows, which contribute to increased customer satisfaction rates. Their flexibility in collaboration and commitment to continuous improvement make them a strong partner for businesses seeking effective HR solutions in technical support.
- 1 review for human resources industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Contact Center Services for IT Staff Augmentation Company (5.0/5, Feb 3, 2021): Simply Contact provides ongoing contact center services for an IT staff augmentation company. The team offers in-call technical support for a ride-sharing app launched by one of the company's clients.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/55282)

##### Telecommunications Experience
Simply Contact demonstrates strengths in providing German-speaking resources and competitive pricing for telecommunications projects. However, feedback indicates challenges in sales performance and achieving desired results in telemarketing engagements. While they excel in project management and communication, potential clients in the Telecommunications industry should consider their limitations in direct sales capabilities, especially in complex projects, before engaging their services.
- 1 review for telecommunications industry
- Unknown avg. project cost
- Telemarketing Outsourcing for Call Center (4.0/5, Jun 4, 2020): Simply Contact supplied German-speaking operators to conduct telemarketing services for a call center’s client.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/103951)

##### Advertising & marketing Experience
Simply Contact has received positive feedback from clients in the Advertising & Marketing industry for their expertise in customer support and operational efficiency. Clients commend their ability to provide multilingual support, quick onboarding of agents, and effective project management. The company's impact is evident in significant improvements in customer satisfaction and response times. Overall, Simply Contact is positioned as a valuable partner for businesses seeking reliable and high-quality customer support solutions.
- 4 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Multilingual Client Support for Customer Service Provider (4.0/5, May 16, 2022): Simply Contact offers email support to German, English, and Japanese clients of a customer service provider. They provide eight hours of service a day using an internal tool called EmanageCRM.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/19186)
- SaaS Customer Support for IT Marketing Agency (5.0/5, Feb 8, 2021): An IT marketing agency hired Simply Contact to support their new contact center with customer support. Their aim is to establish a cost-efficient customer support solution.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/60813)
- Customer Support for Travel Technology Company (4.0/5, Apr 18, 2023): Simply Contact provided 24-hour customer support for a travel technology company. The team handled general inquiries via live chat, e-mail, and phone. They assisted customers in English, German, and French.
 [Read Full Review](https://clutch.co/go-to-review/simply-contact/195619)
- Back Office & Customer Service for App Optimization Agency (5.0/5, Feb 23, 2024): An app optimization company has hired Simply Contact to establish a 24/7 customer support system. The team has deployed resources for back-office support, data entry, analytics, and operational tasks. [Read Full Review](https://clutch.co/go-to-review/simply-contact/270949)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Simply Contact as offering good value for money, highlighted by their competitive pricing relative to the quality of service delivered. Many reviews noted satisfaction with cost-effectiveness, with feedback indicating a 'good value for cost' and a 'pricing fit our budget.' However, some clients suggested that the pricing strategy could be improved. Overall, sentiment towards Simply Contact's pricing and value is largely positive.
[Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews)
- $10,000 to $49,000 (6 reviews)
- $1,000,000 to $9,999,999 (4 reviews)
- $50,000 to $199,999 (3 reviews)

---

### [Enshored](https://clutch.co/profile/enshored)
#### 4.8 out of 5 star rating (11 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Pasig, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 30% Content Moderation Services
- 30% Customer Service Outsourcing
- 5% Data Annotation Services
- 5% PEO/Employee Leasing
- 5% Sales Outsourcing
- 5% Social Media Marketing

#### Company description
Enshored is a Customer Service BPO specializing in Customer Support Outsourcing and back-office operations. The company is praised for its tailored solutions, delivering services such as data entry and customer service with over 90% SLA compliance. Clients appreciate Enshored’s proactive project management and independence, with no significant areas for improvement noted in reviews.
[Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral)


#### Trustworthy
Clients consistently express trust in Enshored's capabilities, highlighting their excellent customer service and reliability. One client noted, 'I trust them implicitly to troubleshoot customer issues,' reflecting a strong sense of confidence in their team's competencies. The commitment to maintaining service continuity, even during adverse conditions, further reinforces their trustworthy reputation. Overall, sentiment is overwhelmingly positive, with clients eager to expand their partnerships due to the dependable support provided.
- Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues. The responses they write to our customers are well-mannered, which I think our customers love. [Read Full Review](https://clutch.co/go-to-review/enshored/165913)

#### Experience in 9 industries

Enshored has garnered positive feedback across various industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality & Leisure, Advertising & Marketing, Financial Services, and Education. Clients highlight Enshored's expertise in customer support, data management, and operational efficiency. Overall sentiment is favorable, emphasizing Enshored's flexibility, quality of service, and ability to integrate with existing teams, making them a strong candidate for companies seeking BPO solutions in diverse sectors.
[Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews)

##### Business services Experience
Enshored has received positive feedback from clients in the Business Services industry, highlighting their expertise in handling diverse tasks effectively. Notably, a client praised their rapid execution and high-quality deliverables, which facilitated innovation within their core team. Enshored's adaptability to feedback and willingness to take on new challenges further enhance their strengths. The seamless communication and strategic project management contribute to a productive workflow, making Enshored a strong fit for businesses seeking reliable support in research and marketing content creation.
- 1 review for business services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client.
 [Read Full Review](https://clutch.co/go-to-review/enshored/78289)

##### Arts, entertainment & music Experience
Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313)

##### Supply Chain, Logistics, and Transport Experience
Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector.
- 1 review for supply chain, logistics, and transport industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129)

##### Information technology Experience
Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments.
- 1 review for information technology industry
- $200,000 – $999,999 avg. project cost
- Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904)

##### Advertising & marketing Experience
Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- Unknown avg. project cost
- BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357)

##### Software Experience
Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support.
- 1 review for software industry
- $50,000 – $199,999 avg. project cost
- Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated.
 [Read Full Review](https://clutch.co/go-to-review/enshored/165913)

##### Financial services Experience
Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency.
- 1 review for financial services industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks.
 [Read Full Review](https://clutch.co/go-to-review/enshored/69659)

##### Education Experience
Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production.
- 1 review for education industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them.
 [Read Full Review](https://clutch.co/go-to-review/enshored/105616)

##### Hospitality & leisure Experience
Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in enhancing customer service and operational efficiency. Clients appreciate their flexibility, responsiveness, and effective project management, which have led to improved customer satisfaction rates. The company's ability to train skilled agents and adapt to client needs showcases their commitment to delivering quality support. Overall, Enshored's proven track record and positive client feedback position them as a valuable partner for businesses in the Hospitality & Leisure sector.
- 2 reviews for hospitality & leisure industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.  
 [Read Full Review](https://clutch.co/go-to-review/enshored/137220)
- Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843)

##### Consumer Products Experience
Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry.
- 1 review for consumer products industry
- Unknown avg. project cost
- Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis. 
 [Read Full Review](https://clutch.co/go-to-review/enshored/74021)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently report that Enshored provides excellent value for money, with many highlighting their competitive pricing relative to internal hiring costs. For instance, a customer noted significant savings, estimating that Enshored's services saved them around $2 million compared to hiring internally. Another client emphasized that Enshored's pricing fit their budget while delivering high-quality results. Overall, the sentiment is overwhelmingly positive regarding the cost-effectiveness and value offered by Enshored.
[Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews)
- $50,000 to $199,999 (4 reviews)
- $200,000 to $999,999 (2 reviews)
- $10,000 to $49,000 (1 reviews)

#### Completed projects in 2 countries
- United States (9 projects)
- Scotland (2 projects)

This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
- Finnish
- Filipino
[View Reviews](https://clutch.co/profile/enshored?verified=true#reviews)

---

### [Mercatus](https://clutch.co/profile/mercatus)
#### 4.8 out of 5 star rating (23 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Sofia, Bulgaria

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 50% Customer Service Outsourcing
- 20% Sales Outsourcing
- 10% IT Staff Augmentation

#### Company description
Mercatus is a lead generation and outreach campaign specialist, offering services across B2B sectors, including e-commerce and digital product markets. Feedback reveals a consistent ability to generate qualified leads and meetings, with a reported meeting acceptance rate of 89%. Approximately 70% of reviews highlight their effective communication and project management, while a notable 30% mention areas for improvement in campaign targeting. Overall, client satisfaction is high, with no significant negative reviews reported.
[Visit Website](https://mercatusoutsourcing.com/)


#### Flexible
The sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients consistently noted Mercatus's adaptability to their needs, with one stating, "Mercatus was super flexible so we were able to modify the campaign at every step of the process depending on the need." Another client highlighted their "excellent project management" and "highly responsive" nature, emphasizing their willingness to adjust to evolving requirements. Overall, clients appreciated Mercatus's commitment to meeting their expectations and adapting to project demands.
- Call Center Services for Engineering Company (4.0/5, Oct 11, 2024): What did you find most impressive or unique about this company? Their flexibility to take smaller projects on board was impressive. [Read Full Review](https://clutch.co/go-to-review/mercatus/321524)
- Digital Marketing Strategy for Online Insurance Services (5.0/5, Jun 21, 2021): What did you find most impressive or unique about this company? Mercatus was super flexible so we were able to modify the campaign at every step of the process depending on the need. [Read Full Review](https://clutch.co/go-to-review/mercatus/59912)
- Appointment Setting & Recruitment for Sales Solutions Co (5.0/5, May 30, 2025): Mercatus demonstrated excellent project management throughout the entire engagement. They consistently delivered all milestones on time and were highly responsive to any requests or adjustments we needed. Their team was proactive in communicating progress and always flexible in adapting to our evolving needs. [Read Full Review](https://clutch.co/go-to-review/mercatus/378343)
- Lead Generation Campaign for Financial Services (5.0/5, Nov 24, 2020): The flexibility and fast reactions impressed us. The team was always there to accommodate our needs and adjust to changes. Their ability to adapt quickly to new requirements was particularly impressive. [Read Full Review](https://clutch.co/go-to-review/mercatus/121826)
- Lead Generation for Cyber Security Firm  (4.0/5, Nov 18, 2020): They’re quite flexible, willing to do half time employment when things are slow. [Read Full Review](https://clutch.co/go-to-review/mercatus/117651)

#### Experience in 7 industries

Mercatus has demonstrated expertise across various industries, including eCommerce, Information Technology, Retail, Manufacturing, and Financial Services. In eCommerce, they excelled in lead generation, resulting in a high meeting acceptance rate. In IT, they effectively enhanced product visibility and client engagement through targeted campaigns. Feedback consistently highlights their proactive communication, project management skills, and the ability to adapt strategies for diverse industries, making them a suitable partner for companies seeking lead generation and outreach solutions.
[Read All Reviews](https://clutch.co/profile/mercatus?verified=true#reviews)

##### Financial services Experience
Mercatus demonstrates strong expertise in the Financial services sector, particularly in social selling and client prospecting. Clients commend their flexibility and effective communication, which facilitated successful LinkedIn campaigns and engagement with decision-makers. Notable outcomes include generating significant leads and closing new clients. Their ability to adapt to client needs and deliver measurable results positions them as a valuable partner for organizations seeking growth in the Financial services industry.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Digital Marketing Strategy for Online Insurance Services (5.0/5, Jun 21, 2021): Mercatus is rebranding an online insurance platform's digital marketing strategy. This involves LinkedIn campaign handling, connecting with HR prospect leads, and proposing and closing services.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/59912)
- Lead Generation Campaign for Financial Services (5.0/5, Nov 24, 2020): Mercatus provided lead generation campaigns for a financial services company. The team helped the client with social selling and initial prospecting to third-party customers. 
 [Read Full Review](https://clutch.co/go-to-review/mercatus/121826)

##### Information technology Experience
Mercatus has demonstrated strong expertise in lead generation and outreach services within the Information Technology sector, particularly excelling in the Bulgarian market. Clients have reported increased product visibility and significant pipeline opportunities, such as 200 key leads generated for Acronis. Their proactive project management approach, effective communication, and flexibility in staffing have been consistently praised. However, opportunities for further outreach improvements, especially in the UK market, were noted. Overall, they appear to be a dependable partner for IT businesses seeking growth.
- 2 reviews for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Cyber Security Firm  (4.0/5, Nov 18, 2020): Mercatus does lead generation for operations in two European countries.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/117651)
- Lead Generation Services for Digital Products Company (5.0/5, Nov 18, 2025): Mercatus provides lead generation and outreach campaign services for a digital products company. The team conducts outreach campaigns via LinkedIn, email, and cold calling to promote the client's product. [Read Full Review](https://clutch.co/go-to-review/mercatus/420479)

##### Consulting Experience
Mercatus has received positive feedback from clients in the consulting industry, highlighting their expertise in lead generation and campaign management. Clients praised their professionalism, responsiveness, and adaptability, noting significant improvements in lead quality and project outcomes. Mercatus's ability to align with client values and deliver tailored solutions has fostered strong partnerships. Overall, their consistent delivery on performance metrics and commitment to client success make them a strong candidate for businesses seeking consulting support.
- 4 reviews for consulting industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Business Management Company (5.0/5, Feb 23, 2022): A business management company hired Mercatus for lead generation services. They created messages with invitations requests, presentations, and more. The goal was to improve online presence.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/11860)
- LinkedIn Marketing Solutions for Consulting Company (4.5/5, Jun 29, 2021): In need of LinkedIn marketing solutions, a consulting company hired Mercatus. The goal was to increase leads through general campaign planning and refining brand messages.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/68420)
- LinkedIn Marketing for Consultancy Company (5.0/5, Dec 29, 2020): Mercatus assisted a consultancy company with their LinkedIn marketing to build national brand awareness. The team was tasked with profile optimization, media planning, campaign management, and more.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/146765)
- Appointment Setting & Recruitment for Sales Solutions Co (5.0/5, May 30, 2025): Mercatus provided appointment setting services for a consulting company. The tasks included recruiting, training, and managing SDRs for client outreach and providing technical infrastructure. [Read Full Review](https://clutch.co/go-to-review/mercatus/378343)

##### IT Services Experience
Mercatus has established a strong reputation in the IT Services industry, receiving positive feedback for their lead generation expertise and effective outreach campaigns. Clients appreciate their strong communication skills, adaptability, and commitment to understanding complex products, which have resulted in measurable successes such as increased sales and expanded networks. Overall, the sentiment is highly favorable, indicating that Mercatus is a knowledgeable partner capable of delivering impactful results tailored to specific client needs.
- 3 reviews for it services industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Lead Generation for Cybersecurity Service Provider (5.0/5, Mar 2, 2022): Mercatus provided lead generation services for a cybersecurity provider to reach a wider market. Before the project started, the team familiarized themselves with the client's products and services.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/12329)
- LinkedIn Marketing for IT Services Company (5.0/5, Feb 10, 2021): Mercatus provided LinkedIn marketing for a software development company. Key deliverables included were to develop and execute an outreach campaign and consultation for online and digital presence.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/63987)
- Lead Generation Services for IT Services Company (5.0/5, May 7, 2025): Mercatus provided lead generation services for an IT services company. The team was responsible for generating leads for in-person events and marketing purposes. [Read Full Review](https://clutch.co/go-to-review/mercatus/372519)

##### Engineering Experience
Mercatus demonstrates strong expertise in engineering design services, notably in mechanical, electrical, and automation design. Clients appreciate their flexibility in handling smaller projects and their ability to deliver leads for potential new clients. Positive feedback highlights their effective project management and timely responses. However, there is room for improvement in lead vetting to ensure targeted outreach. Overall, Mercatus is well-suited for engineering firms seeking reliable partners to enhance their design and project management capabilities.
- 1 review for engineering industry
- Less than $10,000 avg. project cost
- Call Center Services for Engineering Company (4.0/5, Oct 11, 2024): Mercatus provided call center services to help an engineering company acquire new leads. The team was tasked with setting up appointments with potential clients. [Read Full Review](https://clutch.co/go-to-review/mercatus/321524)

##### Retail Experience
Mercatus demonstrates strong expertise in the Retail industry, particularly in lead generation and customer support services. Clients appreciate their organized approach, responsiveness, and ability to deliver information effectively. While some projects, like a LinkedIn campaign, faced challenges, successful cold calling initiatives yielded valuable leads. Overall, client sentiment is positive, highlighting Mercatus's capability to enhance business growth and customer experience, making them a potentially good fit for Retail businesses seeking similar outcomes.
- 3 reviews for retail industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Experience Support for Fashion E-Commerce Firm (5.0/5, Aug 28, 2022): Mercatus is helping a fashion e-commerce company provide a great customer experience to their customers and visitors. Their CX agents support the end customers in finding solutions to their problems.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/155820)
- Lead Generation Services for Online Retailer (5.0/5, Aug 6, 2024): Mercatus developed a strategic lead generation campaign for an online retailer. The team targeted the campaign at the most relevant customers and grew the client's business. [Read Full Review](https://clutch.co/go-to-review/mercatus/305408)
- Cold Calling & Lead Generation for Luxury Clothing Brand (4.0/5, Sep 26, 2024): Mercatus supported the lead generation campaign of a luxury clothing brand. The client provided a list of 600–700 leads, and the team did cold calls, gathered information, and contacted leads on LinkedIn. [Read Full Review](https://clutch.co/go-to-review/mercatus/317668)

##### Software Experience
Mercatus has demonstrated significant expertise in digital marketing within the Software industry, particularly in generating leads for clients. A notable client highlighted the company's ability to facilitate numerous meetings across diverse sectors, showcasing effective communication and workflow. Overall, the sentiment is positive, indicating that Mercatus is well-equipped to support businesses seeking to enhance their digital presence and lead generation capabilities.
- 1 review for software industry
- $10,000 – $49,000 avg. project cost
- Lead Generation for LS-S Leadership Support (4.5/5, Oct 19, 2020): Mercatus provides lead generation solutions for a computer software company. The team was tasked to secure 6–8 leads each month.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/90718)

##### Consumer Products Experience
Mercatus demonstrates strong expertise in the Consumer Products industry, particularly in lead generation and market strategy. A Director from a home appliance company noted their professional approach and effective collaboration, highlighting successful alignment with campaign goals. The feedback indicates a positive overall sentiment, suggesting that Mercatus can significantly impact businesses seeking to enhance their market presence and drive sales in the Consumer Products sector.
- 1 review for consumer products industry
- $10,000 – $49,000 avg. project cost
- Digital Marketing for Home Appliance Company (4.5/5, Jan 5, 2023): Mercatus provided digital marketing services to a home appliance company. They conducted market research, created a marketing strategy, and worked on audience targeting.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/174671)

##### Construction Experience
Mercatus has demonstrated strong expertise in the Construction industry, particularly in enhancing digital brand awareness. Clients have reported exceeding targets significantly within short timeframes, highlighting the effectiveness of Mercatus's dedicated team and streamlined workflows. Their specialization and high level of expertise have been notably impressive, positioning them as a reliable partner for construction-related projects. Overall, client feedback indicates a strong sentiment towards Mercatus as a capable provider for businesses seeking impactful marketing solutions in the Construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- Unknown avg. project cost
- Branding for Aluminium Architecture Company (5.0/5, Dec 2, 2022): Mercatus has provided branding services to an aluminum architecture company. They have conducted an overshoot target.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/170020)

##### Manufacturing Experience
Mercatus has demonstrated strong expertise in supporting manufacturing companies with digital marketing, particularly in lead generation and outreach via LinkedIn. A client from Bulgaria noted their effective communication and persistence, resulting in a 30% acceptance rate for connections in targeted outreach. While the client did not yet realize new business, the overall sentiment remains positive, indicating Mercatus's capability to assist manufacturing firms looking to expand their market presence.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Digital Marketing for Industrial Machinery Manufacturer (5.0/5, Oct 2, 2022): Mercatus provided digital marketing for an industrial machinery manufacturer. The team focused on LinkedIn optimizations, outreach strategy creation, target group analysis for content distribution, and more.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/160712)

##### Human Resources Experience
Mercatus has received positive feedback from a local Human Resources consulting firm, highlighting their expertise in sales lead generation tailored to HR services. Clients appreciate their proactive approach, effective communication, and dedication to understanding target audiences. The firm demonstrated a strong capacity to facilitate connections, resulting in impressive acceptance and response rates. Overall, Mercatus is viewed as a valuable partner in enhancing HR business outreach, making them a suitable choice for organizations in the Human Resources sector.
- 1 review for human resources industry
- Less than $10,000 avg. project cost
- Sales Leads Generation for HR Consulting Company (4.5/5, Jul 19, 2021): An HR consulting firm hired Mercatus to help generate qualified leads for their business. Their goals were to reach targeted clients, increase brand awareness, and close more sales deals.
 [Read Full Review](https://clutch.co/go-to-review/mercatus/84803)

##### eCommerce Experience
Mercatus has demonstrated significant expertise in the eCommerce sector by employing a tailored, data-driven approach for lead generation. Their efforts resulted in a remarkable 89% meeting acceptance rate and consistent engagement with decision-makers from enterprise-level brands. Clients commend their structured outreach and personalized communication, highlighting their proficiency in understanding and addressing eCommerce needs. Overall, the sentiment is highly positive, indicating Mercatus is a strong candidate for businesses seeking effective eCommerce marketing solutions.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Lead Generation for Customer Data Platform (5.0/5, Jun 7, 2026): Mercatus provided lead generation services for a customer data platform. The team developed a data-driven B2B lead generation approach and implements a personalized multichannel outreach. [Read Full Review](https://clutch.co/go-to-review/mercatus/462761)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
The reviews indicate a generally positive sentiment regarding Mercatus's cost and value for money. Clients highlighted that their pricing fit within budgets and perceived good value, with one stating, "good value for cost" and another noting, "the investment was repaid for less than a year." While some suggested potential for lower prices, overall feedback reflects satisfaction with the return on investment through lead generation and successful outreach, affirming Mercatus as a cost-effective partner.
[Read All Reviews](https://clutch.co/profile/mercatus?verified=true#reviews)
- Less than $10,000 (11 reviews)
- $10,000 to $49,000 (5 reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 5 countries
- Bulgaria (17 projects)
- Estonia (1 projects)
- Poland (1 projects)
- Romania (2 projects)
- Spain (1 projects)

This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Thai
- Dutch
- Czech
- Serbian
- Bulgarian
- Estonian
- Slovakian
- Slovenian
- Croatian
- Finnish
- Swedish
- Norwegian
[View Reviews](https://clutch.co/profile/mercatus?verified=true#reviews)

---

### [SummitNext](https://clutch.co/profile/summitnext)
#### 4.7 out of 5 star rating (5 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Petaling Jaya, Malaysia

#### Services Provided - Allocation of Expertise by Percentage
- 20% AI Development
- 10% Back Office Outsourcing
- 15% Call Center Services
- 10% Content Moderation Services
- 25% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
SummitNext is a Customer Service BPO specializing in Customer Support Outsourcing and community management. Their reviews highlight a proactive approach and a "can-do" attitude, with 100% positive feedback emphasizing their cultural alignment and value for cost. Clients appreciate their 24/7 social listening capabilities and timely, accurate reporting.
[Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo)


#### Honest
The feedback regarding SummitNext reflects a strong sentiment of honesty, highlighted by a client noting their 'integrity, integration, and innovation' as impressive qualities. The CEO of SEAbizs emphasized that the company's values aligned with theirs, reinforcing a foundation of trust. Furthermore, the client described their project management as 'professional and perfect,' indicating reliability and transparency in their operations. Overall, the sentiment remains highly positive, with no areas for improvement identified.
- Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): The client's feedback highlights the company's integrity, noting that it was impressive. Their integrity, integration, and Innovation were impressive. This suggests a commitment to honesty and transparency in their dealings. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082)

#### 1 review mentions Customer Service Outsourcing

Social Media Management for Sales Technology Company
5.0/5 — SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook.

- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/summitnext/185486)

#### Experience in 3 industries

SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
[Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews)

##### Financial services Experience
SummitNext has demonstrated significant expertise in the Financial services sector, specifically in recruitment and employee management for fintech companies. Clients commend their ability to provide high-quality, culturally-aligned candidates and their responsiveness to evolving staffing needs. The team is recognized for timely deliveries, effective communication, and a commitment to compliance and ethical standards. Overall, feedback indicates strong satisfaction, highlighting SummitNext as a valuable partner for organizations in the Financial services industry.
- 2 reviews for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284)
- Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496)

##### eCommerce Experience
SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support.
- 1 review for ecommerce industry
- $50,000 – $199,999 avg. project cost
- Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855)

##### Consulting Experience
SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support.
- 2 reviews for consulting industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook.
 [Read Full Review](https://clutch.co/go-to-review/summitnext/185486)
- Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions.
 [Read Full Review](https://clutch.co/go-to-review/summitnext/191082)

#### Completed projects in 3 countries
- Taiwan (1 projects)
- Malaysia (3 projects)
- Singapore (1 projects)

This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
[View Reviews](https://clutch.co/profile/summitnext?verified=true#reviews)

---

### [Pontica Solutions](https://clutch.co/profile/pontica-solutions)
#### 4.7 out of 5 star rating (3 reviews)
- < $25 average hourly rate
- 250 - 999 employees
- Sofia, Bulgaria

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Consulting
- 30% Back Office Outsourcing
- 40% Customer Service Outsourcing
- 5% Generative AI
- 20% IT Staff Augmentation

#### Company description
Pontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.
[Visit Website](https://ponticasolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Flexible
Clients have consistently praised Pontica Solutions for their impressive flexibility in adapting to dynamic business needs. For instance, Stuart highlighted that Pontica surpassed larger competitors due to their ability to culturally adapt and manage rapid growth during the pandemic. Their operational effectiveness and focus on aligning with client goals were specifically noted as significant strengths. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating that Pontica is capable of meeting diverse client requirements.
- Call Center Services for Transportation Company (5.0/5, Apr 7, 2025): Their project management was characterized by on-time delivery and a high degree of responsiveness to our needs. Throughout the project, we maintained regular bi-weekly follow-up meetings, which facilitated close monitoring of our evolving requirements and ensured they were consistently addressed. This proactive communication and their sensitivity allowed for a smooth and successful collaboration. We are really happy with Pontica Solutions' flexibility and willingness to adapt to our needs, which is crucial in our highly responsive industry. [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/365255)

#### 2 reviews mention Customer Service Outsourcing

Call Center Services for Transportation Company
5.0/5 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance reporting.
- 2 of 2 Customer Service Outsourcing reviews are 5 stars
- 2 new reviews for Customer Service Outsourcing in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/pontica-solutions/365255)

#### Experience in 3 industries

Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
[Read All Reviews](https://clutch.co/profile/pontica-solutions?verified=true#reviews)

##### Transportation Experience
Pontica Solutions demonstrates strong expertise in the Transportation industry, particularly in call center operations for airport transfer services. Clients commend their efficient handling of customer inquiries, effective communication, and adherence to service levels, which significantly improved customer satisfaction during peak periods. The company's proactive project management and flexibility in adapting to client needs further solidify their reputation as a reliable partner. Overall, feedback suggests they are well-suited for businesses seeking enhanced customer support solutions in the Transportation sector.
- 1 review for transportation industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Transportation Company (5.0/5, Apr 7, 2025): Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance reporting. [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/365255)

##### Financial services Experience
Pontica Solutions has demonstrated notable expertise in the Financial services sector, particularly through their work with Qonto. Clients praise their ability to quickly source profiles and enhance customer management, leading to significant increases in customer satisfaction ratings. Their strong account management and alignment with client needs are highlighted as key strengths, making them a valuable partner for businesses seeking to improve customer retention and onboarding processes in the Financial services industry.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Financial Services Company (5.0/5, Mar 31, 2025): Pontica Solutions provides customer service outsourcing for a financial services company. The team is responsible for onboarding, project management, training end customers, and processing end customer tickets. [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/363867)

##### Logistics & Supply Chain Experience
Pontica Solutions has demonstrated significant expertise in the Logistics & Supply Chain industry by effectively managing customer service operations for Stuart, a last mile delivery platform. Their operational effectiveness and flexibility have led to a 400% growth during the pandemic and a noticeable increase in customer and courier satisfaction. The decision to outsource operations has resulted in a 30% reduction in costs. Pontica's ability to align with client goals and adapt to changing needs marks them as a strong contender for businesses seeking reliable logistics solutions.
- 1 review for logistics & supply chain industry
- $1,000,000 – $9,999,999 avg. project cost
- Customer Service Operations for Logistics Company (4.0/5, Apr 1, 2022): Pontica Solutions JS has been managing a logistics company's customer service operations, focusing on client and driver support. 
The team also monitors millions of orders per month to ensure timely deliveries. 
 [Read Full Review](https://clutch.co/go-to-review/pontica-solutions/14810)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.
[Read All Reviews](https://clutch.co/profile/pontica-solutions?verified=true#reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [Riseup Labs](https://clutch.co/profile/riseup-labs)
#### 4.9 out of 5 star rating (45 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Dhaka, Bangladesh

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Agents
- 10% UX/UI Design
- 10% Custom Software Development
- 10% AI Development
- 10% Customer Service Outsourcing
- 10% Generative AI
- 10% IT Managed Services
- 10% Mobile App Development
- 10% IT Staff Augmentation
- 10% Web Development

#### Company description
Riseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
[Visit Website](https://www.riseuplabs.com/)


#### Meets deadlines
Clients consistently express satisfaction with Riseup Labs' ability to meet deadlines. One client noted, 'They delivered on what they promised on time and budget,' highlighting their reliability. Additionally, the project management style was praised for effective communication and timely execution, contributing to a seamless workflow. Overall, the sentiment regarding their punctuality is overwhelmingly positive, indicating that Riseup Labs is committed to delivering projects on schedule.
- Mobile Portal for Digital Financial Service Company (5.0/5, Mar 30, 2022): The team was great at communicating and executing on time. They delivered on what they promised on time and budget. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/14598)

#### Experience in 11 industries

Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects.
[Read All Reviews](https://clutch.co/profile/riseup-labs?verified=true#reviews)

##### Financial services Experience
Riseup Labs has demonstrated significant expertise in the Financial services sector, particularly in mobile app development. Clients have reported exceptional project management, effective communication, and impressive results, such as positive user feedback on finance apps. Their ability to deliver tailored solutions while guiding clients toward cost-effective decisions has been consistently praised, establishing them as a strong candidate for businesses seeking innovative technology partners in the Financial services industry.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Mobile Portal for Digital Financial Service Company (5.0/5, Mar 30, 2022): Riseup Labs is tasked with developing an automotive and mobile-friendly online portal for a digital financial service company. They are involved with the app's design, development, testing, and deployment.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/14598)
- Mobile App Development for Finance Company (5.0/5, Jul 30, 2022): A finance company hired Riseup Labs to develop Android and iOS mobile applications. After an initial discovery phase, they collaborated on creating a platform that would offer better services to end clients.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/152151)

##### IT Services Experience
Riseup Labs has received consistent positive feedback in the IT Services industry, showcasing their expertise in web and mobile application development. Clients commend their professionalism, responsiveness, and ability to meet deadlines, highlighting exemplary project management and communication skills. They have successfully delivered high-quality solutions that enhance performance and user engagement, making them a compelling choice for businesses seeking reliable IT partners.
- 13 reviews for it services industry
- 13 reviews are 5 stars
- Less than $10,000 avg. project cost
- IoT Development for E-Commerce Company (5.0/5, Feb 10, 2022): An e-commerce company hired Riseup Labs for IoT development services. The team handled the client's e-commerce applications that were applicable in Android and iOS platforms.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/10796)
- Website Development for Consulting Company (5.0/5, Feb 14, 2022): Riseup Labs developed a website for a consulting company. The team conducted a discovery phase through a kick-off meeting and discussed all the client’s needs and requests. 
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11064)
- Web Development for Mobile  App & Web Development Company (5.0/5, Feb 15, 2022): RiseUp Labs created a website for a mobile app and web development company's end client. The team programmed the platform through React, and the goal was to improve its web conversion.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11152)
- Game Dev for Consultancy's Contest (5.0/5, Mar 16, 2022): Riseup Labs developed an engaging game for a contest of a consulting company. The game was accessible to users by using an email account and the games had a leaderboard.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/13528)
- Frontend UI Design for Digital Marketing Company (5.0/5, Jun 14, 2022): Riseup Labs was hired to build and develop a frontend UI for a digital marketing company through the utilization of ReactJS. 
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/22777)
- Mobile App UI/UX Design for Consulting Company (5.0/5, Jun 23, 2022): Riseup Labs redesigned the mobile applications of a management consulting firm. They ensured the apps were user-friendly and modern.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/24002)
- Dev & Design Outsourcing for Commercial Real Estate (5.0/5, May 30, 2021): Riseup Labs helped a real estate company launch their core product by serving as an outsourced tech partner. Services included front- and backend development, UI/UX design, DevOps, and product management.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39726)
- Web Dev for IT Services & Consultancy Firm (5.0/5, May 30, 2021): RiseUp labs provided development expertise and built and developed an IT services company's website. They made up to 20 proposals on web and agile development. 
 
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39741)
- Staff Augmentation for Software Company (5.0/5, Jun 10, 2021): Riseup Labs handled staff augmentation services for a software company. The client was in need of full-stack developers to help them on various projects.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/49966)
- Game Dev for Mobile Network Operator (5.0/5, Aug 5, 2021): Riseup Labs provides game development services for a mobile network operator. The team continues to improve the product after its launch.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/99972)
- Web Dev & Design for Media Association (5.0/5, Sep 9, 2021): Riseup Labs handled a website update and revamp for a media association. The team initially created a sitemap and a mood board before redesigning and updating the site.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/128467)
- Custom Web Dev for Digital Healthcare Service (5.0/5, May 9, 2021): Riseup Labs supported a digital healthcare service's efforts to create a complex site for their services. The product involved voting features, language translations, membership options, and more.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/144385)
- Web Redesign & SEO for Software Dev Company's Client (5.0/5, Jul 26, 2022): Riseup Labs helped a software development company redesign the website for one of their clients. Their task also involved extending the main website, developing a partner website, and conducting SEO efforts.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/151470)

##### Education Experience
Riseup Labs demonstrates notable expertise in the Education sector, as highlighted by positive client feedback emphasizing their agile and creative approach. Clients appreciate their innovative solutions, effective collaboration, and responsiveness, which have led to successful project outcomes, including a well-received mobile application. The team's commitment to exceeding expectations and their seamless integration into client teams further underscores their strengths, making them a strong candidate for potential clients in the Education industry.
- 1 review for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Mobile App Dev for Educational Platform (5.0/5, Jul 24, 2022): Riseup Labs has created an Android and iOS mobile app for an educational platform. They've developed wireframes, and user flows, led user testing, and helped validate the concept.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/151264)

##### Gaming Experience
Riseup Labs demonstrates significant expertise in the gaming industry, particularly in IoT-based game development. Clients commend their effective communication, well-documented processes, and competitive pricing. The collaborative workflow and responsiveness of their team, including project managers and developers, contribute positively to project outcomes. Overall, their strengths in affordable service and clear communication, combined with a focus on innovative gaming solutions, make them a suitable partner for businesses seeking development support in the gaming sector.
- 1 review for gaming industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- IoT Gaming Dev for Software Company (5.0/5, Feb 20, 2022): Riseup Labs provided IoT gaming development for a software company. They deployed a project manager, an artist, a tester, and two developers for the engagement. 
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11601)

##### Telecommunications Experience
Riseup Labs has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in game design and animation, as well as their effective communication and collaboration. Clients appreciate their flexibility and high-quality work, noting significant growth in project outcomes. The systematic approach and transparency in workflow have been praised, making Riseup Labs a strong candidate for companies seeking reliable partners in enhancing digital services and user engagement in the Telecommunications sector.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Custom Software Dev for Game App (5.0/5, Dec 1, 2021): Riseup Labs provides custom software development services for a telecommunications company. The team is responsible for the client's games design and animation, as well as its user interface.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5810)

##### Arts, entertainment & music Experience
Riseup Labs has demonstrated strong expertise in developing mobile applications for the Arts, entertainment, and music industry, particularly noted by clients in the broadcasting sector. Their effective project management, responsive communication, and innovative solutions have led to high-quality deliverables. Clients appreciate their understanding and support, even in urgent situations. Overall, the positive sentiment indicates that Riseup Labs is a reliable partner for projects in this industry, fostering long-term relationships and creative collaboration.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- News Portal App for News TV Broadcasting Company (5.0/5, Nov 26, 2021): Riseup Labs has been developing a news portal mobile app for a news TV broadcasting company. Technologies used include Flutter and Laravel.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5556)

##### Advertising & marketing Experience
Riseup Labs has garnered positive feedback in the Advertising & Marketing industry, highlighting their professionalism, attention to detail, and effective communication. Clients appreciate their ability to deliver impactful animated videos and comprehensive web development, which enhance brand visibility and engagement. The company is recognized for its high-level skills, timely project delivery, and accommodating approach, making them a reliable choice for businesses seeking creative solutions in the Advertising & Marketing sector.
- 3 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Video Production for Creative Agency (5.0/5, Nov 24, 2021): A creative agency hired Riseup Labs to provide video production services, The team is tasked with creating 120 to 160 seconds animated explainer videos in order to increase the client's leads.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5380)
- WordPress Website for Web Dev & Design Agency (5.0/5, May 30, 2021): Riseup Labs provided web development services for the client of a web development and design agency. The team redesigned and relaunched a WordPress-based website.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39694)
- Website Development for Event Management Company (4.5/5, Jul 14, 2021): An event management company hired Riseup Labs for website development. They built an online content hub via WordPress for the company's employees to access benefits information.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/81133)

##### Software Experience
Riseup Labs has received positive feedback in the Software industry, noted for their strong technical expertise, particularly in game development and full-stack solutions. Clients commend their effective communication, timely delivery, and ability to adapt to project needs. Their impressive UI/UX design, along with a dedicated team that swiftly addresses challenges, positions them as a reliable partner. Overall, Riseup Labs is recognized for providing quality services, making them a strong candidate for businesses seeking software development expertise.
- 2 reviews for software industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Custom Software Development for IT Services Company (5.0/5, May 26, 2021): Riseup Labs supported software development for an IT services company. They supplemented technical resources for full-stack development of a digital banking platform via React, Java, React Native, and Spring.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/36273)
- Game Development for Software Dev Company (5.0/5, Jul 4, 2021): Riseup Labs provided game development services for a software development company. The team developed a quiz-based game for Android.
 [Read Full Review](https://clutch.co/go-to-review/riseup-labs/72425)

##### Hospitality & leisure Experience
Riseup Labs has received positive feedback in the Hospitality & leisure industry, particularly for their expertise in enhancing operational efficiencies for food service providers. Clients praised their exceptional project management, timely delivery, and responsiveness to evolving needs. The ability to source and train effective call center agents significantly improved service quality and reduced errors, making them a reliable partner for companies looking to enhance their customer service capabilities in the hospitality sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- BPO Services for Pizza Restaurant Chain (5.0/5, Nov 25, 2025): Riseup Labs provides BPO services for a pizza restaurant chain. The team is responsible for sourcing, screening, hiring, and training new agents for the client's food ordering voice campaign. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/421968)

##### Energy & natural resources Experience
Riseup Labs has demonstrated significant expertise in the Energy & Natural Resources sector, particularly in developing IoT solutions for clean cooking technologies. Client feedback highlights their agile project management and adaptability to changes, which facilitated the successful deployment of an eCook app managing 20,000 devices. Overall, clients appreciate their timely delivery and strong communication, making Riseup Labs a promising partner for businesses seeking innovation in energy-efficient solutions.
- 1 review for energy & natural resources industry
- Unknown avg. project cost
- Mobile App Dev for Clean Cooking Solutions Company (4.0/5, Dec 28, 2025): Riseup Labs has designed and developed the backend of an IoT-enabled induction cooker and a mobile app for a clean cooking solutions company. The app lets customers view their eCook usage on their phones. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/427582)

##### Gambling Experience
Riseup Labs demonstrates strong expertise in the Gambling industry, particularly in designing and developing engaging websites for gaming companies. Client feedback highlights their effective project management, quick turnaround times, and responsive communication, which contributed to improved user engagement on the client's site. The positive impact on branding and marketing goals underscores their value as a partner for businesses seeking to enhance their online presence in the Gambling sector.
- 1 review for gambling industry
- Unknown avg. project cost
- Custom Web Redesign for Gaming Company (4.5/5, Dec 17, 2025): Riseup Labs redesigned a gaming company's website to align with their branding and marketing goals. The team created the frontend, built the site, deployed it, and integrated a CMS. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/426068)

##### Business services Experience
Riseup Labs has received positive feedback from clients in the Business services industry, particularly for their expertise in developing custom recruitment platforms. Clients praised their strong project management, clear communication, and their ability to adapt solutions to meet specific business workflows. The company's commitment to understanding client needs and delivering scalable solutions significantly improved recruitment efficiency and reduced manual work. Overall, Riseup Labs is seen as a reliable technology partner, ideal for businesses seeking to enhance their operational processes.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Custom Software Development for Tech Recruitment Agency (5.0/5, May 20, 2026): Riseup Labs developed a custom platform for a tech recruitment agency. The solution included a user-friendly dashboard, client management functionality, workflow automation, and role and pipeline tracking. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/458570)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.
[Read All Reviews](https://clutch.co/profile/riseup-labs?verified=true#reviews)
- Less than $10,000 (15 reviews)
- $10,000 to $49,000 (7 reviews)
- $50,000 to $199,999 (3 reviews)

#### Very responsive

Riseup Labs is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [TDCX](https://clutch.co/profile/tdcx)
#### 4.8 out of 5 star rating (12 reviews)
- $100,000+ minimum project size
- 10,000+ employees
- Singapore, Singapore

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Business Consulting
- 20% Sales Outsourcing

#### Company description
TDCX is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its high-performing teams, effective engagement, and fostering a culture of transparency and improvement. With no notable areas for improvement mentioned, TDCX's client satisfaction is remarkably high.
[Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile)


#### Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.
- BPO Services for Tech Company (5.0/5, May 25, 2022): We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309)
- Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622)

#### 1 review mentions Customer Service Outsourcing

Customer Service, Security & Risk Assessment for Fintech Co
5.0/5 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels.

- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/tdcx/16961)

#### Experience in 8 industries

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
[Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)

##### Hospitality & leisure Experience
TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner.
- 2 reviews for hospitality & leisure industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally. 
 [Read Full Review](https://clutch.co/go-to-review/tdcx/13103)
- BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations.
 [Read Full Review](https://clutch.co/go-to-review/tdcx/20309)

##### Social Networking Experience
TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions.
- 1 review for social networking industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email.
 [Read Full Review](https://clutch.co/go-to-review/tdcx/19303)

##### Financial services Experience
TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations.
- 1 review for financial services industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels.
 [Read Full Review](https://clutch.co/go-to-review/tdcx/16961)

##### Food & Beverages Experience
TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence.
- 1 review for food & beverages industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services.
 [Read Full Review](https://clutch.co/go-to-review/tdcx/16599)

##### Software Experience
TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas.
- 1 review for software industry
- Unknown avg. project cost
- BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support.
 [Read Full Review](https://clutch.co/go-to-review/tdcx/15930)

##### Consumer Products Experience
TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry.
- 1 review for consumer products industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service.
 [Read Full Review](https://clutch.co/go-to-review/tdcx/2622)

##### Retail Experience
TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service.
- 1 review for retail industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets.
 [Read Full Review](https://clutch.co/go-to-review/tdcx/14762)

##### IT Services Experience
TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support.
- 2 reviews for it services industry
- 2 reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads. 
 [Read Full Review](https://clutch.co/go-to-review/tdcx/56670)
- Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels.
 [Read Full Review](https://clutch.co/go-to-review/tdcx/64894)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
[Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)
- $10,000,000 + (1 reviews)

---

### [OWORKERS](https://clutch.co/profile/oworkers)
#### 4.5 out of 5 star rating (2 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Plovdiv, Bulgaria

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Customer Service Outsourcing
- 25% Data Annotation Services
- 10% Finance & Accounting Outsourcing (FAO)
- 15% Staffing

#### Company description
OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
[Visit Website](https://oworkers.com/)


#### Proactive
Clients have expressed high satisfaction with OWORKERS' proactive approach, highlighted by their quick problem-solving abilities and effective communication. One client noted their impressive capacity for rapid feedback and decision-making, which facilitated the timely setup of a BPO team. Overall, the sentiment reflects a strong appreciation for the company's proactive engagement and responsiveness, confirming their capability to meet project demands efficiently.

#### Experience in 2 industries

OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries.
[Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews)

##### IT Services Experience
OWORKERS has received positive feedback for their expertise in setting up BPO teams and document verification processes within the EU. Clients highlight their problem-solving abilities, prompt communication, and effective decision-making. The company's strengths lie in their quick responsiveness and capability to meet project timelines, demonstrating a strong impact in the IT Services industry. Overall, OWORKERS is viewed as a reliable partner for businesses seeking efficient IT service solutions.
- 1 review for it services industry
- Unknown avg. project cost
- BPO Services for RegTech Company (4.0/5, Sep 27, 2022): OWORKERS provides BPO services for a regulatory technology company. They've helped the client set up a BPO team consisting of 15 people. Their task is to process various types of documents on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/oworkers/159937)

##### Information technology Experience
Oworkers has demonstrated significant expertise in app monitoring and moderation for the live streaming sector, particularly for global platforms like Hakuna. Clients have praised their commitment to improving service quality and user safety, with effective 24/7 monitoring across various regions. The company's proactive approach and strong communication facilitate seamless collaboration, highlighting their strengths in operational ownership and performance accountability. Overall, Oworkers is well-positioned as a reliable partner in the Information Technology industry for projects requiring robust moderation solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Application Management Services for Live Streaming Platform (5.0/5, May 20, 2020): Oworkers provided application management services for a live streaming platform. The team is responsible for monitoring the application across various regions.
 [Read Full Review](https://clutch.co/go-to-review/oworkers/91964)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery.
[Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

#### Completed projects in 2 countries
- Estonia (1 projects)
- South Korea (1 projects)

This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
- Universal Coordinated Time (UTC)
This provider is fluent in 30 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Arabic
- Bulgarian
- Croatian
- Czech
- Danish
- Filipino
- Finnish
- Hungarian
- Hindi
- Japanese
- Korean
- Mandarin
- Norwegian
- Slovakian
- Swedish
- Thai
- Vietnamese
[View Reviews](https://clutch.co/profile/oworkers?verified=true#reviews)

---

### [Mindy Support](https://clutch.co/profile/mindy-support)
#### 4.8 out of 5 star rating (37 reviews)
- 1,000 - 9,999 employees
- Limassol, Cyprus

#### Services Provided - Allocation of Expertise by Percentage
- 35% Customer Service Outsourcing
- 35% Data Annotation Services
- 30% Generative AI

#### Company description
Mindy Support is a Customer Support Outsourcing company providing multilingual call center solutions and customer care outsourcing services across Europe. Reviews highlight their strong project management capabilities and high-quality service, with 100% of clients appreciating their timely delivery and effective communication. Some feedback suggests room for improvement in language support and staff training.
[Visit Website](https://mindy-support.com/build-me-a-team/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Flexible
Mindy Support has received consistently positive feedback regarding their flexibility, with clients noting their ability to adapt quickly to changing needs. For instance, one client highlighted their 'strong can-do attitude' and proactive approach in addressing challenges. Another client praised their 'impressive flexibility' in scaling teams to meet demands. Overall, the sentiment surrounding flexibility is overwhelmingly positive, reinforcing Mindy Support's reputation as a reliable partner capable of accommodating diverse project requirements.
- Data Annotation Services for Mapping Company (4.5/5, Sep 13, 2024): They always react and try to implement requirements quickly or look for suitable solutions. They are Young, staying always calm and are always flexible. [Read Full Review](https://clutch.co/go-to-review/mindy-support/314125)
- Call Center Services for Software Company (5.0/5, Jun 21, 2024): They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch. [Read Full Review](https://clutch.co/go-to-review/mindy-support/295995)
- Data Annotation Services for AI Software Dev Startup (5.0/5, May 24, 2022): Mindy communicates frequently with us, giving daily updates on the annotations and suggestions if something can be improved. They were very flexible and open to discussing any needed changes. [Read Full Review](https://clutch.co/go-to-review/mindy-support/20175)
- Image Annotation for Construction Technology Provider (5.0/5, Feb 4, 2021): They were easy to work with, flexible, and very friendly. [Read Full Review](https://clutch.co/go-to-review/mindy-support/57306)
- BPO for Consumer Goods Marketplace (5.0/5, Jun 16, 2020): When we agree on something, Mindy Support always delivers in terms of project management. For example, when we ask to increase the team size or when come up a new contract version release with new KPIs, they are very fast. Their other strength is in contractual flexibility when it comes to upsizing and downsizing the team. [Read Full Review](https://clutch.co/go-to-review/mindy-support/113299)

#### 3 reviews mention Customer Service Outsourcing

Customer Service Outsourcing for Home Technology Retailer
4.0/5 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and documents calls.
- 1 of 3 Customer Service Outsourcing reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/mindy-support/334077)

#### Experience in 11 industries

Mindy Support has demonstrated expertise across various industries, including Beauty, Automotive, eCommerce, and Healthcare. Feedback highlights strengths in multilingual customer support, operational efficiency, and adaptability to client needs. The overall sentiment reflects strong performance, particularly in enhancing customer experience and service quality. Clients commend Mindy Support for their responsiveness and commitment to continuous improvement, making them a suitable partner for businesses in these sectors seeking reliable support services.
[Read All Reviews](https://clutch.co/profile/mindy-support?verified=true#reviews)

##### Healthcare Experience
MindySupport demonstrates robust expertise in the Healthcare sector, particularly in medical image analysis. Clients commend their efficient collaboration, high-quality clinician recruitment, and seamless project integration. The proactive project management and excellent communication foster a productive environment, leading to successful outcomes in annotation tasks. Overall, feedback reflects strong satisfaction and a positive impact on product development, making MindySupport a valuable partner for Healthcare-focused projects.
- 1 review for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Staff Augmentation for Medical Imaging Software Startup (5.0/5, Jul 14, 2020): Mindy Support augmented the staff of a medical imaging software company. The team found clinicians that would fit into the client's requirements for annotating medical images.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/135241)

##### Beauty & Cosmetics Experience
Mindy Support has received positive feedback from clients in the Beauty & Cosmetics industry, particularly for their multilingual customer support and strong project management. Their ability to enhance operational efficiency and scalability for premium brands like Monat Global demonstrates their expertise. Clients appreciate their proactive communication and commitment to quality assurance, making them a reliable partner for brands seeking to improve customer service across diverse European markets.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- Unknown avg. project cost
- Multilingual Customer Service & Back-Office for Beauty Brand (5.0/5, Mar 18, 2025): Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and refunds. [Read Full Review](https://clutch.co/go-to-review/mindy-support/360607)

##### Automotive Experience
Mindy Support has received positive feedback in the Automotive industry, particularly for their customer service expertise. Clients, like the Customer Support Manager from International Car Mobility Services, highlight their efficiency, responsiveness, and alignment with company values. The service provided has led to high satisfaction ratings and measurable outcomes. Overall, Mindy Support's strengths in delivering timely and effective customer support make them a promising choice for businesses seeking enhanced service delivery in the Automotive sector.
- 1 review for automotive industry
- Unknown avg. project cost
- Customer Service Outsourcing for Car Rental Company (4.5/5, Feb 26, 2025): Mindy Support provides customer support services for a car rental company. [Read Full Review](https://clutch.co/go-to-review/mindy-support/355529)

##### eCommerce Experience
Mindy Support demonstrates strong expertise in the eCommerce industry, particularly in facilitating market expansion and customer support. Clients appreciate the well-organized project management, timely deliverables, and efficient onboarding process. Effective communication and good value for cost are frequently highlighted strengths. Overall, clients express satisfaction with their services, though there is a suggestion for improved training for support staff to enhance communication confidence. This feedback positions Mindy Support as a reliable partner for eCommerce businesses seeking growth.
- 1 review for ecommerce industry
- Unknown avg. project cost
- Customer Service Outsourcing for Home Technology Retailer (4.0/5, Nov 27, 2024): Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and documents calls. [Read Full Review](https://clutch.co/go-to-review/mindy-support/334077)

##### Manufacturing Experience
Mindy Support demonstrates strong expertise in the Manufacturing industry, particularly in delivering high-quality labeling services for AI and deep learning projects. Clients commend their effective communication and responsiveness, noting significant improvements in project outcomes. The overall sentiment is positive, with clients feeling satisfied with the quality of service and the efficiency of collaboration. This makes Mindy Support a suitable choice for companies seeking reliable support in manufacturing-related AI initiatives.
- 2 reviews for manufacturing industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Back-Office Services for Industrial Automation Company  (5.0/5, Feb 18, 2021): Mindy Support provides ongoing back-office services for a software company, helping them with their AI-based product. 
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/73064)
- Labeling for AI Vision Platform (5.0/5, Mar 16, 2021): Mindy Support provides labeling for an AI vision platform. The client needed labels to train learning models deeper.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/98051)

##### IT Services Experience
Mindy Support has received positive feedback for its expertise in data annotation and customer support within the IT Services industry. Clients commend their high accuracy rates, timely delivery, and effective communication. Key strengths include customization capabilities and a strong commitment to client satisfaction. Overall sentiment indicates that Mindy Support is a reliable partner, particularly for companies seeking quality data services and responsive customer support.
- 5 reviews for it services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Data Annotation Services for Agriculture Technology Company (4.5/5, Oct 18, 2021): Mindy Support provided data annotation services for an agriculture technology startup. They were tasked with annotating images to allow the client's AI model to replicate human tasks.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/38221)
- Annotation Services for Computer Vision Startup (4.5/5, May 27, 2021): Mindy Support provided image annotation services for a computer vision startup, which needed to develop their AI algorithms. The startup provided basketball training photos, and the team annotated them.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/38338)
- Customer Support Services for Walking App (5.0/5, Apr 9, 2020): Mindy Support provides customer support services for a walking app when the customers reach out via the app and log support tickets.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/55386)
- BPO Services for Data Labeling Platform (4.0/5, May 7, 2021): Mindy Support provides data collection services for a data labeling platform. The team is tasked with sourcing 1,000 datasets for two types of protocols for the client.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/143225)
- Data Annotation Services for Cloud Security Solutions Co (5.0/5, Oct 11, 2024): Mindy Support provides data annotation services for a cloud security solutions company. The team is responsible for annotating person detection and license plate data on the client's CV training data. [Read Full Review](https://clutch.co/go-to-review/mindy-support/321756)

##### Engineering Experience
Mindy Support has demonstrated significant expertise in the Engineering sector, particularly in supporting map creation for companies such as Atlatec/Bosch. Clients appreciate their strong project management, flexibility, and quick responsiveness to requirements. The team effectively managed complex tasks, ensuring timely delivery and maintaining a low error rate. Overall, their alignment with client values and ability to provide good value for cost positions them as a strong candidate for Engineering projects.
- 1 review for engineering industry
- Unknown avg. project cost
- Data Annotation Services for Mapping Company (4.5/5, Sep 13, 2024): Mindy Support provides data annotation services for a mapping company. The team uses the client's software to determine, annotate, and correct map elements. [Read Full Review](https://clutch.co/go-to-review/mindy-support/314125)

##### Software Experience
Mindy Support demonstrates strong expertise in data annotation and customer support, particularly in the software industry. Clients consistently praise their flexibility, responsiveness, and commitment to quality, which have significantly improved project outcomes. Their ability to adapt to specific needs and provide effective solutions has garnered positive sentiment, making them a reliable option for businesses seeking efficient software services. However, some clients note areas for improvement in communication regarding project specifications.
- 10 reviews for software industry
- 7 reviews are 5 stars
- Less than $10,000 avg. project cost
- Annotation Service for AI Development Company (5.0/5, Dec 14, 2021): Mindy Support was tasked with annotating images and video clips for an AI development company. The vendor was hired for their customer oriented attitudes and good-quality demos.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/6782)
- Data Annotation Services for AI Software Dev Startup (5.0/5, May 24, 2022): Mindy Support provided data annotation services for an AI software development startup. The team assisted with various project pipelines, handling polygons, 3D bounding boxes, binary questions, and the like.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/20175)
- Data Annotation Services for Computer Software Company (4.0/5, Oct 5, 2021): Mindy Support is providing data annotation services to a computer software company focused on videos, texts, and digital texts. They help label the data of the client's customers as accurately as possible.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/25394)
- Data & Image Annotation for AI Software Company (4.5/5, May 21, 2021): Mindy Support provides data annotation support for a smart parking platform. They help the client with data and image annotation tasks to help improve their machine learning models.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/32329)
- Data Labeling for B2B Enterprise SaaS Company (5.0/5, Apr 26, 2020): Mindy Support provided image and video data labeling for training machine learning algorithms. 
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/70276)
- Annotation Service for Speech Assistive Technology Startup (4.5/5, Jul 2, 2021): Mindy Support offers annotation services for a speech assistive technology startup. The service is expected to help the company catch up to their rapidly increasing app users.  
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/71931)
- AI Data Annotation for IT Services Company (5.0/5, Jul 29, 2021): Mindy Support is annotating an IT service company's AI data. Their goal is to manage and maintain a reliable and efficient workload for the client. 
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/94449)
- BPO Services for Technology Startup (5.0/5, Mar 17, 2021): Mindy Support supported a technology startup by testing their app. They were tasked to perform physical activities while using the client's app in order to collect the necessary data for the project.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/99869)
- LiDAR-Annotation for Autonomous Vehicle Company (5.0/5, Mar 18, 2021): Mindy Support was tasked with generating two LiDAR-Annotation systems for an analytics and annotation platform. 
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/101355)
- Call Center Services for Software Company (5.0/5, Jun 21, 2024): A software company has hired Mindy Support to set up their customer support teams for customer care and billing issues. The team has managed the recruitment process and hired the necessary candidates. [Read Full Review](https://clutch.co/go-to-review/mindy-support/295995)

##### Research Experience
Mindy Support has received positive feedback from clients in the Research industry, particularly for their expertise in manual annotation of microscopy videos. Clients commend the efficient recruitment of skilled operators and the company's responsiveness to feedback, which enhances project outcomes. The consistent communication and quick turnaround times have also been highlighted as strengths. Overall, Mindy Support demonstrates a strong capability to deliver quality results, making them a suitable partner for research-focused projects.
- 1 review for research industry
- $10,000 – $49,000 avg. project cost
- Cell Tracking for Research Institute (4.5/5, Dec 15, 2021): A research institute wanted to develop a solution that would allow them to manually tracking of cells in microscopy videos. They partnered with Mindy Support to provide the solutions to achieve those goals.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/6858)

##### Arts, entertainment & music Experience
Mindy Support has demonstrated significant expertise in the Arts, entertainment, and music industry, exemplified by their collaboration with Eidos-Montréal on a critical annotation project. Clients highlighted the impressive quality of work and rapid project completion, resulting in a notable improvement in model accuracy. The effective communication and seamless workflow further underscore their strengths as a reliable partner. Overall, Mindy Support is well-suited for projects seeking high-quality support in the Arts, entertainment, and music sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Annotation Assistance for Video Game Developer (5.0/5, Dec 9, 2021): Mindy Support is tasked with assisting a video game developer with an annotation project. The vendor is required to improve the accuracy of an internal classification model.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/6482)

##### Financial services Experience
Mindy Support demonstrates strong expertise in the Financial services industry, particularly in assisting FinTech firms with data labeling and annotation for machine learning models. One client highlighted their consistent professionalism and efficiency, resulting in improved model accuracy exceeding 90%. The daily workflow and communication practices were effective, indicating a reliable partnership. Overall, Mindy Support is well-suited for businesses in the Financial services sector seeking to enhance their data processing capabilities.
- 1 review for financial services industry
- $10,000 – $49,000 avg. project cost
- Data Labeling & Annotation for Fintech Firm (4.5/5, Sep 28, 2021): A fintech firm has hired Mindy Support to label and annotate data that's used to train their machine learning (ML) models. 
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/144559)

##### Utilities Experience
Mindy Support has demonstrated significant expertise in providing annotation services tailored for the Utilities industry, particularly for projects involving smart technology and data management. Clients have praised their straightforward communication, adherence to deadlines, and high-quality output that alleviates internal resource burdens. The proactive project management and efficient workflow have contributed positively to clients' operational capacities, making Mindy Support a strong candidate for businesses seeking reliable support in the Utilities sector.
- 1 review for utilities industry
- Less than $10,000 avg. project cost
- Data Annotation Services for IT Company (4.5/5, May 31, 2021): Mindy Support provides data annotation services to an IT company. The team annotates the client's training materials which are all integrated into their neural networks. 
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/40208)

##### Gaming Experience
Mindy Support has demonstrated strong expertise in the Gaming industry, particularly in providing 24/7 customer support for AR-gaming systems. Clients highlight their professional staff, competitive pricing, and effective project management. With a 100% customer satisfaction rating and proactive feedback mechanisms, Mindy Support is well-regarded for enhancing client availability and responsiveness. Their positive and helpful approach, combined with tailored training for agents, makes them a promising partner for businesses seeking reliable support in the Gaming sector.
- 1 review for gaming industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Support for Interactive Gaming Platform (5.0/5, May 10, 2021): Mindy Support provides customer support services for a gaming platform. They have deployed four team members to support the client's 24/7 customer care.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/144649)

##### Other Industry Experience
Mindy Support has received positive feedback for its expertise in delivering high-quality data labeling services within the Other Industry sector. Clients appreciate their effective communication and ability to meet tight deadlines, which significantly impacts project outcomes. The partnership has led to successful collaborations in data collection, demonstrating reliability and commitment to quality. Overall, Mindy Support is seen as a trustworthy partner for projects requiring efficient and dependable data solutions.
- 1 review for other industry industry
- 1 review is 5 stars
- Unknown avg. project cost
- Data Analysis for Crowdsourcing Company (5.0/5, Mar 9, 2021): A crowdsourcing company needed a partner to analyze satellite imagery of different drive-thrus for a client. They chose Mindy Support to be that partner.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/91571)

##### Construction Experience
Mindy Support has demonstrated strong expertise in the construction sector, particularly in providing timely and accurate image annotation services. Clients have praised their professionalism, flexibility, and effective project management, highlighting quick communication and adaptability to changing timelines. The overall sentiment from the construction industry reflects a high satisfaction with the quality of deliverables and the ease of collaboration, indicating that Mindy Support is a suitable partner for construction-related projects.
- 1 review for construction industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Image Annotation for Construction Technology Provider (5.0/5, Feb 4, 2021): Mindy Support provided custom software development for a construction technology provider. They produced an image annotation for the client's research project.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/57306)

##### Advertising & marketing Experience
Mindy Support has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in lead generation and B2B engagement. Clients appreciate their professionalism and effective use of technology, which has contributed to measurable business growth. The proactive communication and regular check-ins for improvement demonstrate their commitment to client success. Overall, Mindy Support is well-positioned to support businesses seeking cost-effective offshore marketing solutions.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Prospect Research for Marketing and Tech Firm (5.0/5, May 22, 2019): Mindy Support provides prospect research to drive business development for a marketing and tech group. They focus on LinkedIn and other B2B platforms to find, target, and establish leads.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/107144)

##### Beauty Experience
Mindy Support has proven to be a valuable partner in the Beauty industry, specifically noted for enhancing customer experience at Il Makiage, a tech-driven beauty brand. Clients commend their multilingual support, operational efficiency, and flexibility, leading to a 20%-30% increase in ticket resolution. While challenges in staffing for new languages have arisen, the overall sentiment reflects confidence in Mindy Support's ability to adapt and improve, making them a strong candidate for businesses seeking to elevate their customer service efforts.
- 1 review for beauty industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Beauty Brand (5.0/5, Jun 12, 2025): Mindy Support provides customer support in different languages, responding to customers in a helpful and delightful way within specific SLAs. The team has been responsible for hiring, training, and staffing agents. [Read Full Review](https://clutch.co/go-to-review/mindy-support/381469)

##### Information technology Experience
Mindy Support has received positive feedback for its expertise in providing cost-effective customer service and tech support within the Information Technology industry. Clients highlight their professionalism, ability to meet deadlines, and contractual flexibility as key strengths. The company has successfully improved client satisfaction and operational efficiency through dedicated support teams. While there are minor recruitment challenges noted, the overall sentiment remains favorable, indicating that Mindy Support is a solid choice for businesses seeking reliable IT service partnerships.
- 3 reviews for information technology industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Market Research for Recruitment Tech Company (5.0/5, Aug 30, 2019): Mindy Support conducted market research as part of a large project to populate user information into Salesforce. They also provided administrative assistance relating to the effort.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/35495)
- Cloud Application Tech Support for Social Intranet Platform (5.0/5, May 18, 2020): Mindy Support provides tech support and lead conversion efforts for a social intranet and community platform. They help with labor-intensive work and analyze incoming tickets, answering some of them.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/90293)
- BPO for Consumer Goods Marketplace (5.0/5, Jun 16, 2020): Mindy Support manages customer service tickets for a consumer goods marketplace. They handle level-one and -two complaints and moderate items listed for sale.
 [Read Full Review](https://clutch.co/go-to-review/mindy-support/113299)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Mindy Support as offering good value for money, often highlighting their competitive pricing and quality of service. For instance, one client noted that Mindy Support's rates were favorable compared to competitors, stating, "good value for cost." Another client emphasized their satisfaction with the balance between cost and quality, mentioning, "Mindy showed an excellent balance between cost and quality of annotation." Overall, the sentiment reflects a positive assessment of cost-effectiveness and quality in delivering services.
[Read All Reviews](https://clutch.co/profile/mindy-support?verified=true#reviews)
- Less than $10,000 (13 reviews)
- $10,000 to $49,000 (7 reviews)
- $50,000 to $199,999 (2 reviews)

---

### [Sharkhelpers](https://clutch.co/profile/sharkhelpers)
#### 4.9 out of 5 star rating (7 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Armenia, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 15% Customer Service Outsourcing
- 10% HR Outsourcing
- 20% Recruiting
- 10% Recruitment Process Outsourcing
- 10% IT Staff Augmentation
- 20% Staffing

#### Company description
Sharkhelpers is a recruitment agency specializing in building tailored teams and sourcing top talent across diverse sectors including technology recruitment, sales, and digital marketing. Reviews indicate a 100% positive feedback rate, highlighting their responsiveness, effective project management, and personalized service. Notably, 83% of reviewers commend their high-touch approach and care for both clients and candidates, ensuring alignment with company culture and objectives.
[Visit Website](https://sharkhelpers.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=customer-support-chat)


#### Timely
Client feedback highlights Sharkhelpers' exceptional timeliness in project management, with consistent delivery of candidate shortlists and updates within agreed timelines. One client noted their adaptability to evolving needs and the proactive communication from the team, which reinforced trust and collaboration. The client's overall sentiment is highly positive, emphasizing Sharkhelpers' reliability and responsiveness as critical factors in the success of their recruitment project.
- Automation Specialist Recruiting for Digital Marketing Co (5.0/5, Jul 31, 2024): Commitment and effective solutions that have been rapidly deployed have allowed frictionless operations in critical areas of our funnel. Yes, always highly responsive. Sharkhelpers' customer service level is very high. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/304388)
- Staffing Services for AI-Assisted Matching Platform (5.0/5, Jun 3, 2025): Sharkhelpers demonstrated strong project management throughout the engagement. They were highly responsive, communicative, and proactive in keeping the process on track. Key points: Timely delivery: They consistently delivered candidate shortlists and updates within the agreed timelines. Adaptability: As our needs evolved, they were quick to adjust the candidate profile and sourcing strategy. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/379220)

#### Experience in 4 industries

Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
[Read All Reviews](https://clutch.co/profile/sharkhelpers?verified=true#reviews)

##### Information technology Experience
Sharkhelpers has received positive feedback from clients in the Information Technology sector, highlighting their expertise in recruitment, particularly for tech roles. Clients commend their personalized approach, effective communication, and strong project management, which have led to successful outcomes, such as rapid hiring and long-term retention of talent. The company's ability to align with client culture and needs is frequently noted, making them a valuable partner for businesses seeking to enhance their recruitment capabilities in the tech industry.
- 2 reviews for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruiting Services for Web Development Agency (4.0/5, May 20, 2024): Sharkhelpers offers recruiting services for a web development agency. The team sources candidates for interviews according to job descriptions and has recruited an operations manager and a frontend developer. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/289789)
- Staffing Services for AI-Assisted Matching Platform (5.0/5, Jun 3, 2025): Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/379220)

##### Supply Chain, Logistics, and Transport Experience
Sharkhelpers has received positive feedback for its expertise in client outreach and sales development within the Supply Chain, Logistics, and Transport industry. Clients appreciate their responsiveness, attention to detail, and ability to integrate skilled professionals effectively. The company's strong culture fit and competitive pricing further enhance their appeal. Overall, client sentiment indicates that Sharkhelpers is a valuable partner for businesses seeking to improve their sales operations and marketing efforts.
- 1 review for supply chain, logistics, and transport industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruitment Services for Asset-Based Transportation Company (5.0/5, Mar 11, 2025): Sharkhelpers provided recruitment services for an asset-based transportation company. The team assisted the client in hiring remote sales and marketing team members to boost their client outreach. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/358545)

##### Advertising & marketing Experience
Sharkhelpers has received positive feedback from clients within the Advertising & marketing industry, particularly for their expertise in recruitment and talent acquisition. Clients praised their ability to source high-quality candidates and their responsive customer service. The overall sentiment reflects satisfaction with the seamless communication and effective solutions provided, leading to improved productivity and team integration. Their commitment to understanding client needs and delivering on expectations positions them as a strong partner for businesses seeking reliable support in marketing operations.
- 3 reviews for advertising & marketing industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Staff Augmentation for Amazon Marketing Agency (5.0/5, Apr 6, 2022): Sharkhelpers staffed an Amazon marketing agency's team. They provided their own resources to fill SEO, copywriting, and account management roles on a remote arrangement.
 [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/15352)
- Recruitment Services for Web3 E-Commerce Agency (5.0/5, May 24, 2022): A Web3 e-commerce agency hired Sharkhelpers to find potential project coordinators, sales coordinators, and development support. The team screens candidates for technical qualifications and communication skills.
 [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/20230)
- Automation Specialist Recruiting for Digital Marketing Co (5.0/5, Jul 31, 2024): Sharkhelpers has been hired by a digital marketing company to recruit an automation specialist. The team is tasked with sourcing a qualified candidate who can start promptly and provide an automation plan. [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/304388)

##### Business services Experience
Sharkhelpers has received positive feedback for their expertise in providing HR services and administrative support within the Business services industry. Clients commend their ability to select suitable candidates, resulting in a 100% success rate with placements. Their strong communication, responsiveness, and dedication to employee well-being enhance collaboration. Overall, Sharkhelpers demonstrates a commitment to delivering tailored solutions, making them a viable partner for organizations seeking reliable administrative assistance and HR support.
- 1 review for business services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- HR Services for E-Commerce Agency (5.0/5, Jun 1, 2022): An e-commerce agency hired Sharkhelpers to provide HR services. They source candidates according to the client's needs and filter them to come with the best prospects, and provide training afterward if needed.
 [Read Full Review](https://clutch.co/go-to-review/sharkhelpers/21214)

#### Very responsive

Sharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 3 countries
- Canada (1 projects)
- Spain (1 projects)
- United States (4 projects)

This provider is available in 4 time zones:
- Colombia Time (COT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/sharkhelpers?verified=true#reviews)

---

### [AnswerFirst](https://clutch.co/profile/answerfirst)
#### 4.2 out of 5 star rating (24 reviews)
- 50 - 249 employees
- Tampa, FL

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
AnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
[Visit Website](https://answerfirst.com/?utm_source=clutch.co&utm_medium=referral)


#### Experience in 11 industries

AnswerFirst has garnered positive feedback across various industries, particularly in Manufacturing, Information Technology, and Legal sectors. Clients highlight their reliability, efficiency, and ability to handle high call volumes effectively. The Manufacturing sector praises their cost-saving capabilities and quality service, while Information Technology clients appreciate their responsiveness. Legal industry reviews commend their efficiency, though some suggest improvements in politeness. Overall, AnswerFirst is well-suited for industries requiring dependable inbound call services.
[Read All Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews)

##### Information technology Experience
AnswerFirst demonstrates strong expertise in the Information Technology sector, particularly in managing inbound call services. Clients praise their reliability and responsiveness, highlighting significant cost savings and efficient call volume management. The overall sentiment reflects confidence in their services, making them a suitable choice for businesses seeking dependable IT support. Their competitive pricing structure further enhances their appeal, although there are suggestions for potential improvements in pricing.
- 3 reviews for information technology industry
- Less than $10,000 avg. project cost
- Inbound Calling Support for IT Company  (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/25043)
- Modern and Useful Technology to Increase Performance (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118403)
- Answer First Is The Most Efficient Service (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118695)

##### Legal Experience
AnswerFirst has demonstrated strong expertise in the Legal industry, particularly in managing high volumes of inbound calls efficiently. Clients appreciate their prompt support and cost-effectiveness, noting significant time savings and positive impact on operations. While some feedback indicates a need for improved politeness, the overall sentiment remains favorable, highlighting their efficiency as a key strength. This positions AnswerFirst as a valuable partner for legal firms seeking to enhance their call handling capabilities.
- 3 reviews for legal industry
- $10,000 – $49,000 avg. project cost
- Answer First Has Been Extremely Helpful (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118621)
- Easy to Use for Legal Company (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118689)
- Answering Services for Legal Firm (2.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/146681)

##### Hospitality & leisure Experience
AnswerFirst has demonstrated strong expertise in the Hospitality & Leisure industry, receiving positive feedback for their tailored communication solutions. Clients appreciate their responsiveness and dedication to enhancing customer engagement, which has significantly improved consumer satisfaction and operational efficiency. Overall, their proven impact in streamlining guest interactions positions them as a suitable partner for businesses seeking to elevate their service quality in the Hospitality sector.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Innovative and Reliable Answering Service for Hospitality Industry (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118742)

##### Other industries Experience
AnswerFirst has demonstrated notable expertise across the Other industries sector, receiving positive feedback for their adaptability and innovative solutions. Clients have praised their responsiveness and ability to understand unique industry challenges, resulting in effective problem-solving and enhanced operational efficiency. The overall sentiment reflects satisfaction with their collaborative approach and the measurable impact they have made on various projects, making them a strong candidate for businesses seeking reliable partners in the Other industries.
- 5 reviews for other industries industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Reasonable Performance and Simple Service  (3.0/5, Jun 20, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/116598)
- Answer First is Very Responsive and Informative (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118456)
- Saved a Lot of Money With this Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118631)
- Answer First Saved a Great Deal of Time and Money (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118717)
- Good Feedback to Customers (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118735)

##### Gaming Experience
AnswerFirst has received positive feedback from clients in the Gaming industry, highlighting their strong expertise in game development and customer support services. Clients commend their ability to deliver tailored solutions that enhance player engagement and improve user experience. Overall sentiment reflects a high level of satisfaction, indicating that AnswerFirst is a reliable partner for businesses seeking to elevate their gaming projects through innovative strategies and dedicated service.
- 1 review for gaming industry
- Less than $10,000 avg. project cost
- Answer First Has Performed Perfectly  (2.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118678)

##### Financial services Experience
AnswerFirst demonstrates notable expertise in the Financial services industry, receiving positive feedback for their tailored solutions and responsiveness to client needs. Clients appreciate their ability to enhance customer engagement and streamline operations, resulting in improved service delivery. Overall, the sentiment reflects satisfaction with their strategic approach and the tangible impact on clients' business outcomes, making them a strong candidate for financial service projects.
- 2 reviews for financial services industry
- Less than $10,000 avg. project cost
- Great Provider Answers Promptly (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118373)
- Answer First is the Best Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118627)

##### Energy & natural resources Experience
AnswerFirst has garnered positive feedback from clients in the Energy & natural resources sector, highlighting their expertise in delivering tailored solutions that address industry-specific challenges. Clients commend the team's responsiveness and commitment to quality, which have significantly enhanced project outcomes. Overall, the sentiment indicates that AnswerFirst is well-equipped to support businesses in the Energy & natural resources industry, making them a suitable partner for complex projects.
- 1 review for energy & natural resources industry
- Less than $10,000 avg. project cost
- Customizable and Reasonably Priced (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118616)

##### Telecommunications Experience
AnswerFirst has demonstrated considerable expertise in the Telecommunications industry, receiving positive feedback for their effective solutions and customer support. Clients highlight the company's ability to streamline operations and enhance communication strategies, leading to improved service delivery and customer satisfaction. This strong performance indicates that AnswerFirst is well-equipped to meet the specific needs of businesses in the Telecommunications sector.
- 2 reviews for telecommunications industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Excellent Customer Service for Telecom Company (4.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118378)
- Answer First is Very Dependable and Increases Sales (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118478)

##### Consumer Products Experience
AnswerFirst has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in providing effective solutions and support. Clients commend their responsiveness and ability to adapt to specific project needs, leading to improved operational efficiency and customer satisfaction. Overall sentiment indicates that AnswerFirst is a reliable partner for businesses seeking to enhance their consumer product offerings through tailored strategies and exceptional service.
- 1 review for consumer products industry
- Less than $10,000 avg. project cost
- Saved a Lot of Money With this Service (4.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118631)

##### Retail Experience
AnswerFirst demonstrates significant expertise in the Retail industry, as evidenced by client feedback highlighting their robust customer service solutions and efficient operational support. Clients praise their responsiveness and adaptation to unique retail challenges, underscoring their strength in enhancing customer engagement and streamlining communication processes. Overall sentiment reflects a positive impact on retail operations, making AnswerFirst a compelling choice for businesses seeking to improve customer interactions and operational efficiency.
- 3 reviews for retail industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Saves Time for Retail Companies (3.5/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118393)
- Answer First Goes Above and Beyond (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118409)
- Convenient and Easy to Use Service (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118467)

##### Other Industry Experience
AnswerFirst has demonstrated strong expertise in the Other Industry sector, receiving positive feedback for their effective communication and tailored solutions. Clients have highlighted the company's ability to address specific challenges with innovative strategies, resulting in enhanced operational efficiency and customer satisfaction. Overall, the sentiment reflects a high level of trust in AnswerFirst's capabilities, making them a viable partner for businesses seeking impactful solutions in the Other Industry.
- 1 review for other industry industry
- Less than $10,000 avg. project cost
- Reasonable Performance and Simple Service  (3.0/5, Jun 20, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/116598)

##### Manufacturing Experience
Reviews from the Manufacturing industry indicate that AnswerFirst excels in handling high volumes of inbound calls, providing reliable customer service that enhances client satisfaction. Clients appreciate their affordability and trustworthiness, noting significant savings in time and costs. Their strengths include delivering quality work and maintaining professionalism, while areas for improvement involve increased attention to detail. Overall, the sentiment is positive, suggesting AnswerFirst is a strong candidate for businesses seeking efficient call management solutions.
- 3 reviews for manufacturing industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- General Inbound Services for Manufacturing Company (4.0/5, Dec 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/37013)
- Easy to Use Service for Manufacturing Company (5.0/5, Jun 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/118397)
- Answering Services for Small Manufacturing Company (4.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerfirst/136724)

#### 0.6 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive AnswerFirst as providing excellent value for money, with several reviews highlighting significant monthly savings. One client noted saving thousands of dollars each month, while another reported saving $5,000 by avoiding the need for additional staffing. The pricing structure is considered fair, with mentions of package deals and hourly billing options. However, some clients suggested that lower prices could enhance value further, indicating a desire for even more cost-effective solutions.
[Read All Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews)
- Less than $10,000 (21 reviews)
- $50,000 to $199,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

AnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 24 cities
- Port Saint Lucie, Florida (1 projects)
- Fort Worth, Texas (1 projects)
- Chicago, Illinois (1 projects)
- Indianapolis, Indiana (1 projects)
- Bay Shore, New York (1 projects)
- Columbus, Ohio (1 projects)
- Youngstown, Ohio (1 projects)
- Clovis, California (1 projects)
- Hayward, California (1 projects)
- Denver, Colorado (1 projects)
- Las Vegas, Nevada (1 projects)
- Tempe, Arizona (1 projects)
- Chester, Virginia (1 projects)
- Chipley, Florida (1 projects)
- Franklin, North Carolina (1 projects)
- Loveland, Ohio (1 projects)
- Clifton Heights, Pennsylvania (1 projects)
- DuBois, Pennsylvania (1 projects)
- Branford, Florida (1 projects)
- Brick, New Jersey (1 projects)
- Flanders, New Jersey (1 projects)
- Fort Plain, New York (1 projects)
- Montpelier, Idaho (1 projects)
- Aldie, Virginia (1 projects)

[View Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews)

---

### [Division50](https://clutch.co/profile/division50)
#### 5 out of 5 star rating (28 reviews)
- 50 - 249 employees
- Dubai, United Arab Emirates

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Content Marketing
- 10% Customer Service Outsourcing
- 10% Demand Generation Marketing
- 15% Email Marketing
- 35% Sales Outsourcing
- 10% Search Engine Optimization

#### Company description
Division50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.
[Visit Website](https://division50.com/?utm_source=clutch&utm_medium=referral&utm_campaign=directory_profile)


#### Innovative
Division50 has received positive feedback for its innovative approach, particularly in tailoring marketing strategies to specific audiences. One client noted their impressive ability to combine innovative messaging with data-driven targeting, significantly improving engagement. Another highlighted Division50's creative suggestions that enhanced attendee experiences at events. Overall, clients appreciate Division50's innovative thinking and strategic planning, which contributed to measurable successes in lead generation and brand visibility.
- Email Marketing for IT Services & Consulting Company (5.0/5, Sep 15, 2025): The ability to combine innovative messaging with data-driven targeting was what really impressed me. Division50 greatly increased engagement by customizing each sequence to distinct decision-maker personalities rather than sending generic bulk emails. Their work seemed like an extension of our own marketing team because of their proficiency in matching our IT consulting value proposition with email outreach. [Read Full Review](https://clutch.co/go-to-review/division50/405948)
- Marketing Services for Financial Services Company (5.0/5, Mar 14, 2024): The innovative thinking and carefully planned strategy of Division50 boosted our events and made a lasting impact on attendees. [Read Full Review](https://clutch.co/go-to-review/division50/275532)

#### Experience in 6 industries

Division50 has demonstrated strong expertise across several industries, notably Advertising & Marketing, Financial Services, and Information Technology. In Advertising & Marketing, clients praised their strategic approach and ability to enhance brand engagement. In Financial Services, they successfully generated high-value leads and improved conversion rates. Their work in Information Technology highlighted robust lead generation and efficient process implementation. Overall, feedback indicates a positive sentiment, with particular strengths in campaign management, responsiveness, and measurable results, making them a suitable partner for businesses seeking growth in these sectors.
[Read All Reviews](https://clutch.co/profile/division50?verified=true#reviews)

##### IT Services Experience
Division50 demonstrates strong expertise in lead generation and prospecting consulting within the IT Services industry. Clients appreciate their strategic approach, timely project delivery, and effective communication. Feedback highlights the value provided through improved lead generation processes and enhanced outreach strategies, contributing to increased sales and competitive advantage. Overall, Division50 is recognized for its agility, responsiveness, and ability to align with client goals, making them a suitable partner for businesses seeking impactful IT solutions.
- 1 review for it services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Lead Generation & Digital Strategy for Technology Company (5.0/5, Apr 5, 2023): Division50 handles a technology company's lead generation efforts. The team conducts lead research, targeting, and nurturing, develops direct outreach strategies, and provides consulting support.
 [Read Full Review](https://clutch.co/go-to-review/division50/192637)

##### Consulting Experience
Division50 demonstrates strong expertise in lead generation and appointment setting, particularly in the consulting sector. Client feedback highlights their ability to understand unique business models and deliver tailored campaigns that yield significant results, including a high conversion rate and cost-effective lead generation. Overall sentiment is positive, with clients noting effective communication, timely project management, and dedication to achieving project goals, making Division50 a compelling choice for businesses seeking consulting services.
- 1 review for consulting industry
- Unknown avg. project cost
- Lead Generation Services for Data Analytics Company (4.5/5, Apr 11, 2023): A data analytics company hired Division50 to provide lead generation services. The team is tasked with generating leads and setting up appointment setting.
 [Read Full Review](https://clutch.co/go-to-review/division50/194057)

##### Information technology Experience
Division50 has demonstrated strong expertise in the Information Technology sector, particularly in driving engagement and generating leads for SaaS events. Clients appreciate their professional approach, adaptability, and ability to exceed expectations, achieving significant outcomes such as securing over 520 executive registrations. The firm's alignment with client values and effective project management has been highlighted as key strengths, making them a viable partner for businesses seeking impactful IT solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Event Marketing Services for Software Development Company (5.0/5, Sep 29, 2025): Division50 provided event marketing services for a software development company. The team built a list of over 8,000 senior IT leaders, ran LinkedIn and email campaigns, and ensured attendance confirmation. [Read Full Review](https://clutch.co/go-to-review/division50/409685)

##### Telecommunications Experience
Division50 demonstrates strong expertise in the Telecommunications industry by executing high-impact outreach strategies tailored to connect businesses with enterprise buyers. Client feedback highlights their effective project management, resulting in over 200 RSVPs and a pipeline valued at over $4 million. Their business-first approach ensures that marketing activities directly contribute to revenue outcomes. While improvements in reporting detail were suggested, overall sentiment reflects a high level of satisfaction with their innovative and results-driven services.
- 1 review for telecommunications industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Event Mktg & Call Center Services for Telecommunications Co (5.0/5, Sep 29, 2025): A telecommunications company hired Division50 to manage their outreach efforts for a roadshow. The team handled cold calling, LinkedIn outreach, sent personalized emails, and built an RSVP funnel. [Read Full Review](https://clutch.co/go-to-review/division50/409707)

##### Software Experience
Division50 demonstrates strong expertise in building outbound sales functions within the software industry, as highlighted by their success in rapidly establishing a fully operational sales team for Airmeet. Clients appreciate their structured project management, timely delivery, and effective training methods that lead to significant pipeline growth. Overall, feedback reflects a high level of satisfaction, particularly regarding the speed of execution and integration with client teams, making Division50 a compelling choice for businesses seeking impactful sales solutions.
- 1 review for software industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Sales Outsourcing for Webinar Platform (5.0/5, Oct 2, 2025): Division50 provided sales outsourcing services for a webinar platform. The team was tasked with recruiting and training sales development representatives, setting up the CRM, and managing the team. [Read Full Review](https://clutch.co/go-to-review/division50/410484)

##### Financial services Experience
Division50 has received positive feedback from clients in the financial services sector, highlighting their expertise in integrating marketing and sales efforts. Clients praised Division50 for successfully enhancing brand visibility and engagement, with measurable outcomes such as a 30% increase in event attendance and significant lead generation. Their strength lies in disciplined project management and innovative strategies, making them a strong candidate for firms seeking impactful solutions in financial services.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Marketing Services for Financial Services Company (5.0/5, Mar 14, 2024): Division50 was hired by a financial services company for various marketing services. The team created SMM, email marketing, and content campaigns to promote the client's events and increase engagement. [Read Full Review](https://clutch.co/go-to-review/division50/275532)
- Digital Mktg & Sales Outsourcing for Financial Services Firm (5.0/5, Oct 3, 2025): Division50 has provided digital marketing and sales outsourcing services for a financial services firm. The team has managed Google, YouTube, LinkedIn, and email campaigns targeting factory decision-makers. [Read Full Review](https://clutch.co/go-to-review/division50/410888)

##### Advertising & marketing Experience
Division50 has received highly positive feedback in the Advertising & Marketing industry, showcasing their expertise in lead generation and digital strategies. Clients praised their structured project management and adaptability, notably achieving significant increases in qualified leads and event attendance. Their ability to link marketing efforts to measurable business outcomes has been highlighted as a key strength. Overall, Division50 is recognized for delivering valuable, tailored solutions that effectively enhance brand visibility and conversion rates, making them a strong candidate for prospective clients in this sector.
- 5 reviews for advertising & marketing industry
- 5 reviews are 5 stars
- Less than $10,000 avg. project cost
- Email Marketing for Advertising Agency (5.0/5, Sep 13, 2025): Division50 provided email marketing services for an advertising agency. The tasks included prospect list building, audience segmentation, content creation, automation workflows, and performance tracking. [Read Full Review](https://clutch.co/go-to-review/division50/405621)
- Sales Outsourcing for Marketing Company (5.0/5, Sep 13, 2025): Division50 provided sales outsourcing services for a marketing company. The team conducted prospect research, cold outreach, follow-up calls, and appointment setting with qualified decision-makers. [Read Full Review](https://clutch.co/go-to-review/division50/405627)
- Digital Marketing Services for Creative Agency (5.0/5, Sep 29, 2025): Division50 provided digital marketing support for a creative agency. They ran Google Search ads, launched Meta retargeting campaigns, designed landing pages, and set up automated nurture sequences in the CRM. [Read Full Review](https://clutch.co/go-to-review/division50/409727)
- Event Marketing for Digital Marketing Agency (5.0/5, Sep 29, 2025): Division50 executed an end-to-end event outreach strategy for a digital marketing agency. The team built a contact prospect list, ran LinkedIn campaigns, managed cold calling, and created landing pages. [Read Full Review](https://clutch.co/go-to-review/division50/409736)
- Digital Marketing Services for Brand Development Agency (5.0/5, Oct 3, 2025): Division50 provided digital marketing services for a brand development agency. The team created and implemented a strategy that includes Google Search campaigns, Meta ads, email marketing, and SMS marketing. [Read Full Review](https://clutch.co/go-to-review/division50/410903)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently noted that Division50 offers good value for money, with several reviews highlighting that their pricing fits budgets while delivering quality results. For instance, one CEO stated, "Pricing fit our budget" and emphasized the "good value for cost." Another client appreciated the significant increase in qualified leads and attributed it to Division50's effective strategies, indicating a favorable return on investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.
[Read All Reviews](https://clutch.co/profile/division50?verified=true#reviews)
- Less than $10,000 (11 reviews)

#### Completed projects in 5 countries
- Australia (2 projects)
- Saudi Arabia (2 projects)
- United Arab Emirates (6 projects)
- United States (2 projects)
- England (2 projects)

This provider is fluent in 3 languages:
- English
- Arabic
- French
[View Reviews](https://clutch.co/profile/division50?verified=true#reviews)

---

### [Smiles On Demand](https://clutch.co/profile/smiles-demand)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Sibulan, Philippines

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Data Annotation Services

#### Company description
Smiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.
[Visit Website](https://smilesondemand.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Timely
Clients consistently commend Smiles On Demand for their timely performance, highlighting that all customer support tickets were resolved in under three days. The CEO of Stash Property noted satisfactory project management, stating that the team delivers on time and communicates effectively. Overall, the sentiment surrounding timeliness is highly positive, with no suggested areas for improvement in this regard.

#### 1 review mentions Customer Service Outsourcing

Customer Service & Sales for Property Investment Platform
5.0/5 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls.
- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- 1 new review for Customer Service Outsourcing in past 6 months
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/smiles-demand/413993)

#### Experience in 1 industry

Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
[Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.
[Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews)

---

### [HKR.TEAM (Bespoke Global Teams)](https://clutch.co/profile/hkrteam-bespoke-global-teams)
#### 5 out of 5 star rating (2 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- București, Romania

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 45% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
HKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
[Visit Website](https://hkr.team/)


#### Detail-oriented
Clients have highlighted HKR.TEAM's detail-oriented approach as a significant strength, noting that team members exhibit great work ethic and care about the quality of their work. One client specifically remarked on the team's ability to operate in a specific brand voice and efficiently manage tasks, resulting in positive customer feedback regarding service experience. Overall sentiment reflects a strong appreciation for HKR's meticulousness and commitment to delivering high-quality results.
- Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): The work ethic of our HKR team members has been great - they're detail oriented, driven, and care about the work. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418)

#### 1 review mentions Customer Service Outsourcing

Customer Service Outsourcing for Operations Platform
5.0/5 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend support.&nbsp;
- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418)

#### Experience in 2 industries

HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors.
[Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews)

##### Software Experience
HKR.TEAM is praised for its expertise in recruiting and scaling marketing teams, effectively extending the client’s capabilities while maintaining cultural alignment. Clients highlight their reliability, proactive communication, and timely delivery of talent as key strengths. The seamless integration into existing workflows and the elimination of recruitment headaches are notable impacts. Overall, HKR.TEAM is well-regarded in the Software industry for providing valuable staffing solutions that enhance operational efficiency and drive business growth.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Employee of Record Services for Software Company (5.0/5, Jun 20, 2023): HKR provides employee of record services to a software company. They recruit marketing staff to augment the client's team, charge them a subscription fee for each talent, and manage all HR tasks. [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210216)

##### Retail Experience
HKR TEAM has received positive feedback in the Retail industry, particularly for their effective customer service team and operational support. Clients appreciate their alignment with company values, open communication, and the ability to enhance efficiency in back-office tasks. The Director of Brand Operations noted improved customer service experiences and successful team integration. Overall, HKR TEAM demonstrates expertise and a strong work ethic, making them a suitable partner for businesses seeking operational excellence in retail.
- 1 review for retail industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Operations Platform (5.0/5, Jun 22, 2023): HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend support.  [Read Full Review](https://clutch.co/go-to-review/hkrteam-bespoke-global-teams/210418)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives.
[Read All Reviews](https://clutch.co/profile/hkrteam-bespoke-global-teams?verified=true#reviews)

---

### [First Point Communications](https://clutch.co/profile/first-point-communications)
#### 4.9 out of 5 star rating (6 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Ensenada, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 10% Customer Service Outsourcing
- 40% Sales Outsourcing
- 10% Direct Marketing

#### Company description
First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
[Visit Website](https://firstpointco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Hard working
The client emphasized the hard-working nature of First Point Communications, noting their professionalism and dedication throughout the project. They highlighted the team's ability to quickly build rapport with prospects, which significantly contributed to achieving a 500% increase in sales. The client expressed satisfaction with the team's efforts, stating, "They are thoroughly professional and hard-working," reflecting an overall positive sentiment regarding their work ethic and effectiveness.
- Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): I sent them the leads file and basically provided the guidelines for the script and qualification criteria. They worked off of that to create their talk tracks. I had daily visibility into progress and was having a weekly calls to sync up on goals and progress. They are thoroughly professional and hard-working. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556)

#### Experience in 3 industries

First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies.
[Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews)

##### Software Experience
First Point Communications demonstrates strong expertise in the Software industry, particularly in lead generation for B2B technology vendors. Clients commend their dedication to delivering high-quality results and their collaborative approach, which fosters effective communication and adaptability. The involvement of the owner, Muneeb Khan, enhances the personal touch and accountability in project management. Overall, feedback indicates a positive sentiment, with clients reporting satisfaction and a strong potential for success in their software-related initiatives.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them.
 [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126)

##### Real estate Experience
First Point Communications has demonstrated expertise in the real estate sector, particularly in outbound call center services for lead qualification. A client from Royal LePage Terrequity noted a remarkable 500% increase in sales due to their effective strategies in connecting with prospects and building rapport. The professionalism and hard work of their team have been highlighted as key strengths, making them a compelling option for real estate businesses seeking to enhance their sales pipeline.
- 1 review for real estate industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): First Point Communications provided outbound call services for a real estate agency. Additionally, the team worked to generate leads, set appointments, and built relationships with clients.
 [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556)

##### IT Services Experience
First Point Communications demonstrates strong expertise in lead generation for the IT Services industry, particularly in appointment setting, cold calling, and email marketing. Clients highlight their effective strategies, resulting in a significant increase in qualified leads and engagement. The collaborative approach fosters seamless communication and a strong partnership. Overall, the positive sentiment underscores their reliability and ability to deliver impactful results, positioning them as a valuable choice for businesses seeking to enhance their sales outreach.
- 1 review for it services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): A technology firm hired First Point Communications to handle appointment setting for its customers. They also pushed three different offerings on callers, trying to spur the discovery of new leads.
 [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.
[Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 3 countries
- Canada (1 projects)
- Ireland (1 projects)
- United States (1 projects)

[View Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews)

---

### [Conectys](https://clutch.co/profile/conectys)
#### 4.5 out of 5 star rating (3 reviews)
- $250,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- București, Romania

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 40% Content Moderation Services
- 40% Customer Service Outsourcing

#### Company description
Conectys is a Customer Support Outsourcing and Customer Service BPO company known for providing multilingual remote customer care solutions. Feedback indicates a 100% success rate in project goals, such as timely onboarding and communication. Clients appreciate their global delivery capabilities and flexibility in scaling. However, they suggest improvement in role backfilling for continuous operations.
[Visit Website](https://www.conectys.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Proactive
Conectys has received positive feedback regarding their proactive approach to communication and project management. Clients appreciate the frequent updates and structured reviews, which include weekly and monthly meetings to discuss progress and metrics. One client highlighted their 'proactive communication and consistent performance' as particularly impressive. Overall, the sentiment reflects confidence in Conectys's ability to engage proactively with clients, contributing positively to project outcomes.

#### Experience in 1 industry

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
[Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews)

##### Consumer Products Experience
Conectys demonstrates strong expertise in the Consumer Products industry, providing effective multilingual technical support services. Clients commend their proactive communication, consistent performance, and ability to deliver local language support across seven languages. The company’s robust project management and frequent metrics reviews enhance operational efficiency. However, some clients suggest improvements in workflow tools. Overall, Conectys is positioned as a reliable partner for businesses seeking comprehensive support solutions in the Consumer Products sector.
- 1 review for consumer products industry
- Less than $10,000 avg. project cost
- Call Center Services for AI Computing Company (4.5/5, Jun 2, 2021): An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.
 [Read Full Review](https://clutch.co/go-to-review/conectys/42651)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
[Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [COLD CALL CREW (SMC-PRIVATE) LIMITED](https://clutch.co/profile/cold-call-crew-smc-private)
#### 4.8 out of 5 star rating (7 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 5% Call Center Services
- 25% Customer Service Outsourcing
- 10% Demand Generation Marketing
- 10% Email Marketing
- 5% Business Consulting
- 25% Sales Outsourcing

#### Company description
COLD CALL CREW (SMC-PRIVATE) LIMITED is a Customer Service BPO specializing in outsourced customer support services such as appointment setting, vendor onboarding, and web research. The company consistently receives positive feedback, with clients praising their responsiveness, punctuality, and effective problem-solving, and 100% of reviewers highlighting their seamless integration and high-quality service delivery.
[Visit Website](https://coldcallcrew.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 3 times in the past 6 months

In the last six months, COLD CALL CREW (SMC-PRIVATE) LIMITED received mixed feedback. One client praised their lead generation capabilities and effective project management, noting the successful booking of 27 leads, resulting in a new customer. Conversely, another client expressed dissatisfaction with the lack of qualified meetings, citing a focus on payments over project success. Overall, while some clients appreciated the team's expertise and responsiveness, concerns about commitment to client outcomes were highlighted.
- 2 of 3 reviews are 5 stars
- Less than $10,000 avg. project cost
[Read 3 Recent Reviews](https://clutch.co/profile/cold-call-crew-smc-private?sort_by=date_desc&verified=true#reviews)

#### 1 review mentions Customer Service Outsourcing

Back Office Support for Corporate Catering Solutions Firm
5.0/5 — Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research.
- 1 of 1 Customer Service Outsourcing reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/cold-call-crew-smc-private/341815)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients generally express satisfaction with COLD CALL CREW (SMC-PRIVATE) LIMITED's pricing and perceived value. One client noted, 'their pricing fit our budget, and they offered good value for cost.' Another stated, 'they are always responsive and quick at finding solutions,' reinforcing their cost-effectiveness. However, one review indicated concerns about the team's focus on payment rather than client success. Overall, feedback highlights a strong alignment of value and affordability, although some caution is advised regarding project outcomes.
[Read All Reviews](https://clutch.co/profile/cold-call-crew-smc-private?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 3 countries
- Australia (1 projects)
- Canada (1 projects)
- United States (5 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 5 languages:
- English
- Arabic
- Urdu
- Mandarin
- German
[View Reviews](https://clutch.co/profile/cold-call-crew-smc-private?verified=true#reviews)

---

### [Southwest Recovery Services](https://clutch.co/profile/southwest-recovery-services)
#### 5 out of 5 star rating (1 reviews)
- $5,000+ minimum project size
- 10 - 49 employees
- Addison, TX

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Southwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
[Visit Website](https://www.swrecovery.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

In the past six months, Southwest Recovery Services has received positive feedback from clients, highlighting their effective collection strategies and high success rates of 50%. One client noted they recovered between $3,000 and $10,000 from overdue accounts, emphasizing excellent project management and communication. The professionalism of the owner, Steve, was specifically praised, with no significant areas for improvement identified. Overall, sentiment towards Southwest Recovery Services is highly favorable.
- 1 of 1 reviews is 5 stars
- $50,000 – $199,999 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/southwest-recovery-services?sort_by=date_desc&verified=true#reviews)

#### Experience in 1 industry

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
[Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews)

##### Business services Experience
Southwest Recovery Services demonstrates significant expertise in the business services industry, particularly in collections management for marketing services. Clients appreciate their high success rate of 50% in recovering overdue accounts, translating to substantial financial recoveries. The professionalism of their team, particularly the owner, has garnered positive feedback, indicating strong sales acumen. Overall, the sentiment reflects satisfaction with their effective communication and project management, making them a compelling choice for businesses seeking reliable recovery solutions.
- 1 review for business services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Marketing Firm (5.0/5, Jan 27, 2026): Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. [Read Full Review](https://clutch.co/go-to-review/southwest-recovery-services/432081)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
[Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---


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