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Top Help Desk Services in Costa Rica

Ratings Updated: March 26, 2025

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5 Companies

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5 Companies

Country: Costa Rica

List of the Top Costa Rica Outsourced Help Desk Services

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RACSA_CR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San José, Costa Rica

Services provided

25% IT Managed Services

25% Custom Software Development

25% ERP Consulting and SI +1

25% IT Strategy Consulting

Focus Areas

25% Help desk

25% Network

25% Security +1

25% Telecom

RACSA_CR is a custom software development firm. Their team is based in San José, Costa Rica. The firm offers Custom Software Development and ERP consulting and SI.
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Grupo Prides

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Tibás, Costa Rica

Services provided

25% IT Managed Services

25% Custom Software Development

25% IT Strategy Consulting +1

25% Mobile App Development

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Network +2

20% Security

20% Telecom

Midsize custom software development firm Grupo Prides, is in Tibás, Costa Rica and Panamá, Panama. Their services include Custom Software Development and IT managed services.
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Efinit

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Pedro, Costa Rica

Services provided

50% IT Managed Services

50% IT Strategy Consulting

Focus Areas

25% Help desk

25% Managed Hosting Services

25% Network +1

25% Security

Efinit is a small IT managed services and IT strategy consulting company. Founded in 2014, the team offers IT managed services and IT strategy consulting.
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Quid Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San José, Costa Rica

Services provided

15% IT Managed Services

50% Call Center Services

20% Custom Software Development +1

15% Cybersecurity

Focus Areas

40% Help desk

60% Security

Quid Solutions is a phone answering service. They focus on Call Center Services and Custom Software Development and are located in San José, Costa Rica and Santiago de Querétaro, Mexico.
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MDG Developers Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, Costa Rica

Services provided

20% IT Managed Services

20% Custom Software Development

20% IT Staff Augmentation +2

20% IT Strategy Consulting

20% Other IT Consulting and SI

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +2

20% Network

20% Security

MDG Developers Group is a custom software development company. They were launched in 1994 and offer Custom Software Development and IT managed services.
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Ability to deliver

Focus

Proven

Market Leaders

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Clutch Leaders Matrix

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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Costa Rica Outsourced Help Desk Services

RACSA_CR

Undisclosed

Undisclosed

250 - 999

San José, Costa Rica

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% IT Managed Services

25% Help desk

75% Other

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Grupo Prides

Undisclosed

Undisclosed

250 - 999

Tibás, Costa Rica

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% IT Managed Services

20% Help desk

75% Other

View Profile Visit Website
Efinit

Undisclosed

Undisclosed

10 - 49

San Pedro, Costa Rica

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% IT Managed Services

25% Help desk

50% Other

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Quid Solutions

Undisclosed

Undisclosed

2 - 9

San José, Costa Rica

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% IT Managed Services

40% Help desk

85% Other

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MDG Developers Group

Undisclosed

Undisclosed

10 - 49

San Francisco, Costa Rica

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% IT Managed Services

20% Help desk

80% Other

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