# Top Chat Moderation Agencies Highly reviewed Chat Moderation Services companies include Helpware CX, Top Customer Service, ROI CX Solutions, TECHSPEED INC, TRANSFORM Solutions, Hugo Inc., Enshored, TDCX, Reputation Defense Network, Smiles On Demand. Effective chat moderation keeps your community welcoming, compliant, and on-brand 24/7. Clutch makes it easy to find proven chat moderation agencies with the skills, tools, and experience to safeguard real-time conversations across websites, social media, games, and live-streaming platforms. Every company listed here is evaluated through Clutch’s rigorous review process, which features verified client interviews, project details, and performance metrics. Use the filters on this page to narrow partners by budget, industry focus, or location—including chat moderation firms in the US and chat moderation agencies in the UK—to find the right fit for your brand. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Chat Moderation Agencies Ratings Updated: Jul 29, 2026 ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a customer experience and support service provider praised for its efficiency and adaptability in various industries such as telecommunications, cybersecurity, and healthcare marketing. Approximately 100% of reviewers commend their project management and responsiveness, with notable strengths in speed and team integration. Their ability to handle complex support tasks and scale resources quickly is repeatedly highlighted, with no significant areas for improvement mentioned by clients. [Visit Website](https://helpware.com/cx/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Reviewed 1 time in the past 6 months Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### Experience in 13 industries Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Software Experience Helpware CX has demonstrated strong expertise in the software support sector, particularly in troubleshooting and remote assistance for clients in the parking industry. Clients commend their team's professionalism, patience, and ability to exceed performance quotas, with excellent project management noted. Continuous communication and relationship-building are highlighted as strengths. Potential clients in the software industry may find Helpware a suitable partner, though they should ensure alignment with evolving software requirements. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) ##### Consumer Products Experience Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) ##### Healthcare Experience Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) ##### Information technology Experience Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### eCommerce Experience Helpware has demonstrated significant expertise in the eCommerce sector by providing tailored customer service solutions that align with client values. Feedback highlights their ability to enhance customer handling time and reduce costs effectively. Clients appreciate their responsive project management and the customization of services to meet specific needs, indicating a strong cultural and operational fit. Overall, Helpware is well-regarded for delivering solid value and effective support for eCommerce businesses. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Food & Beverages Experience Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) ##### Nonprofit Experience Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations. - 1 review for nonprofit industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) ##### Media Experience Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Retail Experience Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Other Industry Experience Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) ##### Automotive Experience Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Business services Experience Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) ##### Advertising & marketing Experience Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Telecommunications Experience Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Arts, entertainment & music Experience Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### IT Services Experience Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) #### 4.7 out of 5.0 rating for cost What Clients Have Said Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a digital marketing and branding agency, specializing in User Content Moderation Services and content creation. With 100% positive feedback, clients commend their ability to enhance online presence, improve brand messaging, and deliver high-quality content aligned with SEO. Their effective project management and understanding of brand voice are noteworthy, although some clients desire more proactive content strategy suggestions. [Visit Website](https://contentmoderation.topcustomerservice.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Reviewed 16 times in the past 6 months Recent reviews for Top Customer Service reflect a consistently positive sentiment, highlighting their professionalism and effective communication skills. Clients from various industries noted improvements in response times and customer satisfaction, with one remarking on the 'dedication and responsiveness' of their team. Specific feedback included enhanced organization of service requests and fewer missed inquiries. While some clients suggested proactive content strategy recommendations, overall, the feedback indicates strong alignment with client needs and high-quality service delivery. - 16 of 16 reviews are 5 stars - 1 new review for Content Moderation Services services - $50,000 – $199,999 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative The sentiment regarding ROI CX Solutions' communicative approach is predominantly positive. Clients appreciate their consistent communication and adaptability to support needs, as noted in feedback highlighting their 'flexible adjustments' and 'creative collaboration'. However, there is a suggestion for improvement in proactive communication, specifically regarding training and early check-ins, to enhance alignment and reduce initial setbacks. Overall, clients recognize their commitment to maintaining effective communication throughout the engagement. - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): We communicate through virtual meetings, emails, and messaging apps. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) #### Reviewed 1 time in the past 6 months In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/roi-cx-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Consumer products & services Experience ROI CX Solutions demonstrates significant expertise in the Consumer products & services sector, excelling in customer support operations. Client feedback highlights a 25% improvement in response times, enhanced customer satisfaction ratings, and reduced ticket abandonment. Their adaptability and commitment to aligning with client needs have fostered efficient workflows and operational improvements. While some initial challenges existed, ongoing collaboration has yielded strong results, making ROI CX Solutions a valuable partner for businesses seeking to enhance customer experience in this industry. - 1 review for consumer products & services industry - Unknown avg. project cost - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions provides customer support services for a software development company. Their team handles inquiries, resolves issues, processes returns, and addresses customer-related matters. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) ##### Medical Experience ROI CX Solutions has demonstrated strong expertise in the Medical industry, particularly in managing call center operations for DocMJ. Client feedback highlights their professionalism, empathy, and efficiency in handling patient interactions, which are critical for enhancing patient experiences. The partnership has resulted in improved call performance and appointment conversion, showcasing their ability to scale access while reducing administrative burdens. Overall, ROI CX Solutions is well-equipped to support businesses in the Medical sector, ensuring operational effectiveness and patient satisfaction. - 1 review for medical industry - Unknown avg. project cost - Call Center Services for Medical Marijuana Co (4.5/5, Jan 16, 2026): ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Timely Overall, clients express a strong sentiment regarding TECHSPEED INC's timeliness, consistently noting their ability to deliver projects on or ahead of schedule. For instance, one client highlighted the completion of data entry for nearly 5,000 records within a strict six-hour window, while another praised the rapid turnaround for data processing, noting a 24-hour completion time for time card entries. The feedback underscores a commitment to timely communication and responsiveness, with no reported areas for improvement in this regard. - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): They are professional and helpful, and they always deliver work on time. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast. [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): Hitting timelines and providing great service. Always willing to ask questions and be there when we need them. Their people have been great. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Reviewed 1 time in the past 6 months Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/techspeed?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [TRANSFORM Solutions](https://clutch.co/profile/transform-solutions) #### 4.9 out of 5 star rating (10 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 15% AI Agents - 10% Back Office Outsourcing - 10% Content Moderation Services - 35% Data Annotation Services - 10% Document Digitization & Management - 20% Generative AI #### Company description TRANSFORM Solutions is a data solutions company that specializes in data collection, mining, and workflow simplification services. Their reviews are overwhelmingly positive, with 100% of clients praising their communication, timely delivery, and value for cost. Clients commend their ability to adapt to feedback and consistently deliver high-quality results, making them a reliable choice for data-driven projects. [Visit Website](https://transformsolution.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Clients have expressed a strong appreciation for TRANSFORM Solutions' adaptability throughout their projects. One client highlighted the company's 'desire to get the project right and their ability to adapt when required,' demonstrating responsiveness to evolving needs. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating a solid reputation for flexibility and client satisfaction. #### Reviewed 2 times in the past 6 months In the past six months, TRANSFORM Solutions received positive feedback for their excellent communication, project management, and timely deliverables. Clients highlighted their ability to accurately collect data and create targeted marketing lists, with one client noting, 'The results were exactly as expected.' Overall, the sentiment reflects a strong satisfaction with their services, as one reviewer stated, 'We will be back for other projects without a doubt.' No significant areas for improvement were mentioned. - 2 of 2 reviews are 5 stars - Less than $10,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/transform-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 6 industries TRANSFORM Solutions has received positive feedback across various industries, including Financial Services, Non-Profit, Information Technology, Manufacturing, Healthcare, and others. Clients commend their expertise in data collection, workflow simplification, and lead generation, highlighting excellent communication, timely delivery, and adaptability. Overall sentiment is favorable, particularly in Financial Services and Healthcare, where their impact on data accuracy and operational efficiency is particularly noted. Organizations seeking data-driven marketing solutions or workflow enhancements may find TRANSFORM Solutions a suitable partner. [Read All Reviews](https://clutch.co/profile/transform-solutions?verified=true#reviews) ##### Healthcare Experience TRANSFORM Solutions has demonstrated significant expertise within the Healthcare industry, particularly in providing valuable data services to organizations focused on special needs. Clients appreciate their responsiveness and ability to deliver on specific requirements, resulting in substantial outcomes, such as the acquisition of thousands of relevant contacts. The company aligns well with client values and consistently offers competitive pricing, making them a reliable partner for Healthcare entities seeking efficient solutions. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Email Marketing Services for Healthcare Company (4.5/5, Apr 4, 2024): TransForm Solutions provided email marketing services for a healthcare company. The team was responsible for gathering email addresses of special education professionals from 14 New Jersey counties. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/280236) ##### Information technology Experience TRANSFORM Solutions demonstrates strong expertise in workflow simplification within the Information Technology sector, as highlighted by their ability to enhance client satisfaction and internal efficiency for File & ServeXpress. Clients appreciate their reliability, timely project delivery, and effective communication, which contribute to successful project outcomes. Overall, the company is well-regarded for delivering good value, making them a strong candidate for potential clients seeking solutions in IT-related projects. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for Document Management Company (4.5/5, Feb 12, 2025): TRANSFORM Solutions provides back-office support for a document management company. The team assists with daily process simplification activities. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/351654) ##### Manufacturing Experience TRANSFORM Solutions has received positive feedback from clients in the Manufacturing industry, particularly for their expertise in data mining and business development. Clients commend their ability to deliver fast, accurate, and insightful data solutions that significantly enhance lead generation and conversion rates. Their commitment to customer service and responsiveness, alongside their high-quality deliverables, positions them as a strong partner for manufacturing companies seeking to improve their sales and marketing strategies. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Demand Generation Marketing for Manufacturing Company (5.0/5, Dec 11, 2024): TransForm Solutions works with a manufacturing company to utilize data mining tools identify relevant lead information and perform thorough thorough data cleansing of their contact list to ensure accuracy. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/336913) ##### Other industries Experience TRANSFORM Solutions has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing operational tasks such as job creation and invoice processing. Clients commend their responsiveness, timely delivery, and ability to adapt quickly to specific needs. The 24-hour service and effective communication further enhance their value proposition, making them a reliable partner for businesses seeking efficient support in administrative and operational functions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for Electrical Services Company (5.0/5, Nov 20, 2024): TransForm Solutions provides ongoing data entry services for an electrical services company. The team creates jobs in the client's system based on customer requests and uploads invoices into customer portals. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/332489) ##### Software Experience TRANSFORM Solutions demonstrates strong expertise in the Software industry, particularly in client engagement and outreach strategies. Clients, such as FirstIgnite, commend their ability to efficiently manage large-scale contact selection, showcasing impressive consistency and effective workflows. Overall sentiment reflects high satisfaction with their services, highlighting the company's reliability and successful outcomes, making them a strong candidate for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Contact Selection Support for Software Company (5.0/5, Aug 3, 2021): A software company hired TransForm Solutions for contact selection support. They’re tasked with selecting 100 contacts daily from the selected companies to support business partners.  [Read Full Review](https://clutch.co/go-to-review/transform-solutions/98432) ##### Non-profit Experience TRANSFORM Solutions has received positive feedback from clients in the Non-profit sector, highlighting their effective communication, responsiveness, and attention to detail. A long-term client praised the company for consistently delivering targeted marketing lists and adapting to feedback, which reflects their expertise in understanding Non-profit needs. Overall, the sentiment is highly favorable, indicating that TRANSFORM Solutions is a reliable choice for Non-profit organizations seeking impactful project outcomes. - 1 review for non-profit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Marketing List Creation for Software Company (5.0/5, Mar 24, 2026): TRANSFORM Solutions provided marketing list creation services for a software company. The team was tasked with creating targeted marketing lists. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445020) ##### Financial services Experience TransForm Solutions has received positive feedback from clients in the Financial services industry, highlighting their expertise in data collection and project management. Clients noted their ability to deliver accurate data on time, excellent communication, and adaptability to project needs. The overall sentiment reflects a strong confidence in their capabilities, making them a suitable partner for organizations seeking reliable and efficient solutions in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Award Designer & Manufacturer (4.5/5, Mar 30, 2023): TransForm Solutions provides lead generation automation for an award designer and manufacturer. The team migrates information and data to the client's CRM and continuously manages their platform. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/191190) - Data Collection for Software Private Equity Company (5.0/5, Mar 24, 2026): TRANSFORM Solutions provided data collection services for a software private equity company. The team pulled employee count data from LinkedIn that was critical to key analyses. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445121) #### Very responsive TRANSFORM Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a leading company specializing in user-generated content moderation services and community management, offering a range of solutions such as content safety services, UGC moderation, and online moderation services. Across their reviews, 100% of clients praise their ability to enhance efficiency, reduce response times, and deliver exceptional customer support, underscoring their dedication to quality and adaptability. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Exceptional results Client feedback reflects exceptional results achieved through Hugo Inc.'s services, highlighting a significant increase in content production speed, now three times faster with near-perfect accuracy. The client praised Hugo's organizational skills and efficient onboarding process, stating it took less than three weeks to start operations. They noted, 'They deliver great work,' and found no areas for improvement, indicating a highly positive overall sentiment towards Hugo's performance and reliability. - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. We’ve also enhanced our support capabilities to be able to respond to comments in livestreams almost instantaneously across all regions. From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) #### 7 reviews mention Content Moderation Services BPO & Customer Service Support for Financial Services Co 4.5/5 — Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. - 6 of 7 Content Moderation Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/297087) #### Experience in 9 industries Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Media Experience Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) ##### Information technology Experience Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Financial services Experience Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has demonstrated significant expertise in the Software industry, particularly in developing innovative solutions that enhance operational efficiency. Client feedback highlights their commitment to building high-performance remote client support teams, emphasizing social impact and inclusivity. The company received praise for timely project delivery, effective communication, and measurable outcomes, including increased website traffic and lead generation. Overall, their dedicated approach and proven results suggest that Hugo is a strong candidate for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a business process outsourcing (BPO) company offering customer service, back-office support, and operational efficiency solutions. Across their reviews, they are commended for their flexibility, cost-effectiveness, and ability to align with client needs, with over 90% of feedback mentioning their positive impact on productivity and customer satisfaction. Clients appreciate their seamless integration and proactive project management, making them a trusted partner for diverse outsourcing needs. [Visit Website](https://www.enshored.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Customized support Clients consistently highlight Enshored's customized support as a key strength, noting their ability to tailor teams to specific project needs. One client emphasized that Enshored created a better workflow and improved productivity by effectively addressing their operational requirements. The overall sentiment reflects satisfaction, with no reported areas for improvement, indicating that Enshored excels in providing personalized and responsive assistance. - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): They can tailor the team to our specific needs and requests. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) #### Experience in 9 industries Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Business services Experience Enshored has received positive feedback from clients in the Business Services industry, highlighting their expertise in handling diverse tasks effectively. Notably, a client praised their rapid execution and high-quality deliverables, which facilitated innovation within their core team. Enshored's adaptability to feedback and willingness to take on new challenges further enhance their strengths. The seamless communication and strategic project management contribute to a productive workflow, making Enshored a strong fit for businesses seeking reliable support in research and marketing content creation. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in customer support and operational efficiency. Clients commend their knowledgeable and dedicated agents who significantly enhance customer satisfaction. Additionally, their flexibility and proactive project management have contributed to successful outcomes in mapping and managing RV sites. Overall sentiment reflects high satisfaction with their service quality and cultural fit, making Enshored a strong candidate for businesses seeking reliable partnerships in the Hospitality & Leisure space. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Singapore, Singapore #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Creative Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects. - BPO Services for Tech Company (5.0/5, May 25, 2022): Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) --- ### [Reputation Defense Network](https://clutch.co/profile/reputation-defense-network) #### 5 out of 5 star rating (8 reviews) - $1,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - San Francisco, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Content Marketing - 10% Content Moderation Services - 10% Corporate Law - 10% Digital Strategy - 60% Public Relations #### Company description Reputation Defense Network is a specialized company focusing on online reputation management, including the removal and suppression of negative content. Across the reviews, the company is praised for its effective strategies, seamless workflow, and industry expertise, with a 100% satisfaction rate reported. Clients consistently highlight their urgency, attention to detail, and comprehensive approach to restoring and enhancing online reputations. [Visit Website](https://reputationdefensenetwork.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients have expressed a high level of professionalism regarding Reputation Defense Network, noting their systematic approach and expertise in reputation management. One client highlighted the detailed analysis and proactive communication from their team, stating, "They had a kick-off call/interview... and came back with a detailed analysis." Overall, clients feel reassured by the team's knowledge and the effectiveness of their workflow, contributing to a positive sentiment towards the company's professionalism. - Defamatory Information Removal for Mktg & Advertising Firm (5.0/5, Oct 23, 2020): I think what really impressed me was their systems. They seem to have systems for everything. Our company called many-many similar companies, but we went with Reputation Defense because they specialized in just reputation. Talking to their team, our team realized that they knew what they were talking about. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/96588) #### Experience in 4 industries Reputation Defense Network has demonstrated expertise across various industries, including automotive, healthcare, cybersecurity, real estate, and advertising. Feedback highlights their strengths in effectively suppressing negative content, managing online reputations, and employing strategic PR approaches. Clients commend their responsiveness, detailed strategies, and results-driven mindset. Overall, sentiment is positive, suggesting they are well-suited for industries facing reputational challenges, particularly in sectors where online presence significantly impacts business success. [Read All Reviews](https://clutch.co/profile/reputation-defense-network?verified=true#reviews) ##### Advertising & marketing Experience Reputation Defense Network has demonstrated expertise in managing online reputations for businesses in the Advertising & marketing sector. Clients commend their systematic approach and proactive strategies, resulting in improved search engine visibility and positive results within a month. The team's professionalism and knowledge stand out, as they provide regular updates and detailed analyses. Overall, their ability to effectively remove negative content and enhance brand image makes them a strong candidate for businesses seeking reputation management solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Defamatory Information Removal for Mktg & Advertising Firm (5.0/5, Oct 23, 2020): Reputation Defense Network manages the PR tactics of a marketing and advertising firm. The team works to remove false reviews about the company and spearheads their site optimization efforts too. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/96588) ##### Automotive Experience Reputation Defense Network has demonstrated expertise in managing and mitigating negative online content for automotive clients, particularly in the luxury exotic vehicle market. Feedback highlights their swift action, effective suppression strategies, and seamless collaboration with clients. Their understanding of the industry's unique challenges and commitment to client satisfaction has resulted in successful outcomes, including the permanent removal of significant negative content, making them a strong choice for automotive businesses seeking reputation management. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Negative Content Suppression for Automotive Company (5.0/5, Mar 3, 2022): An automotive company has partnered with Reputation Defense Network to eliminate false and misleading information appearing on prominent websites. They have run strategies to suppress the negative content. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/12494) ##### Healthcare Experience The feedback highlights the Reputation Defense Network's effective strategies in managing online reputation within the Healthcare industry. Clients commend their expertise in counteracting unfair attacks, enhancing brand visibility, and improving online presence. One healthcare executive noted the team's knowledgeable execution and straightforward communication, ultimately leading to a successful restoration of their online reputation. Potential clients in the Healthcare sector can rely on their proven capabilities to protect and enhance their brand in challenging environments. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Reputation Management for Medical Practice Firm (5.0/5, Oct 21, 2020): A medical practice firm hired Reputation Defense Network to employ PR strategies for their brand. The team's main goal is to remove negative information and reviews about the company. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/94103) ##### Real estate Experience Reputation Defense Network has demonstrated strong expertise in managing online reputations within the real estate sector. Clients commend their effective communication and seamless workflow, highlighting their ability to successfully remove negative information that impacts brand perception. The team's commitment to client satisfaction, evidenced by their payment structure and guarantees, fosters trust and enhances client relationships. Overall, their proactive approach has positively influenced clients' sales processes, making them a suitable partner for real estate businesses seeking reputation management. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Reputation Management for Real Estate Investment Firm (5.0/5, Jul 15, 2020): Reputation Defense Network provided PR services for a real estate investment firm. The team worked to remove negative information that was coming up in search results for the client. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/136830) ##### IT Services Experience Reputation Defense Network has received positive feedback for their expertise in online reputation management, demonstrating strong capabilities in brand protection and client engagement. Clients appreciate their organized approach, knowledgeable team, and effective communication strategies, which have positively impacted brand visibility. The dedicated support provided throughout projects underscores their commitment to client success in the IT Services sector. Potential clients can expect a professional partnership focused on safeguarding their online reputation. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Removal of Negative Content for SaaS Company (5.0/5, Sep 7, 2020): Reputation Defense Network was hired to eliminate ungrounded negative information about the company. The team also focuses its efforts on implementing a full PR strategy to battle against future attacks. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/57733) ##### Consumer Products Experience The company has demonstrated strong expertise in reputation management within the Consumer Products industry, successfully removing 23 negative reviews and defamatory content for a major custom metal credit card provider. Clients noted their detailed approach, seamless communication, and genuine passion for achieving results. This positive sentiment underscores their impact in safeguarding brand reputation, making them a reliable partner for businesses looking to enhance their presence and protect against competitive disruption. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Public Relations for Credit Card Company (5.0/5, Oct 6, 2020): Reputation Defense Network provides ongoing public relations to a credit card company. They removed false reviews, blogs, and videos that continued to damage the client's brand. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/80623) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have noted that while Reputation Defense Network's pricing may be higher than some competitors, the value for money is justified by their effective results and dedication to client success. For instance, one client mentioned they were quoted lower costs by overseas companies but opted for RDN due to their guaranteed milestones. Overall, the sentiment reflects satisfaction with the outcomes and the urgency demonstrated by the team, making the investment worthwhile. [Read All Reviews](https://clutch.co/profile/reputation-defense-network?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 7 cities - Milwaukee, Wisconsin (1 projects) - Murrieta, California (1 projects) - Sacramento, California (1 projects) - San Diego, California (1 projects) - San Jose, California (1 projects) - Walnut Creek, California (1 projects) - Las Vegas, Nevada (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/reputation-defense-network?verified=true#reviews) --- ### [Smiles On Demand](https://clutch.co/profile/smiles-demand) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Sibulan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Smiles On Demand is a customer support and sales services company, providing phone support, live chat, email inquiries, and outbound sales calls. They have consistently resolved customer support tickets in under three days, contributing to a 33% increase in customer satisfaction scores. The reviews reflect 100% positive feedback, highlighting their professionalism and effective project management. [Visit Website](https://smilesondemand.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Clients consistently commend Smiles On Demand for their timely performance, highlighting that all customer support tickets were resolved in under three days. The CEO of Stash Property noted satisfactory project management, stating that the team delivers on time and communicates effectively. Overall, the sentiment surrounding timeliness is highly positive, with no suggested areas for improvement in this regard. #### Experience in 1 industry Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) --- ### [BELLSYSTEM24 VIETNAM](https://clutch.co/profile/bellsystem24-vietnam) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 10% Market Research #### Company description Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://bell24vietnam.vn/en/content-moderation-service/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) --- ### [Cogito Tech LLC](https://clutch.co/profile/cogito-tech) #### 4.7 out of 5 star rating (19 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Levittown, NY #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 20% Content Moderation Services - 35% Data Annotation Services - 20% Generative AI - 15% Transcription #### Company description Cogito Tech LLC is a data annotation company providing image and video labeling services for AI model development across various industries such as medical, agritech, and IT. Reviews highlight their consistent on-time delivery, high-quality annotations, and responsive communication. Many clients (approximately 80%) commended their alignment with budgets and values, and adaptability to changing requirements, with only minor feedback regarding occasional quality drops and delivery timelines. [Visit Website](https://www.cogitotech.com/) #### Reviewed 2 times in the past 6 months In the past six months, Cogito Tech LLC has received positive feedback for their professionalism and responsiveness, with clients noting timely deliveries and effective communication. One client highlighted their success in achieving high-quality model outputs through effective image annotations, while another praised their capacity for scaling annotations that aligned with project timelines. Overall, the sentiment is highly favorable, with clients expressing satisfaction and minimal suggestions for improvement. - 1 of 2 reviews are 5 stars - Unknown avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/cogito-tech?sort_by=date_desc&verified=true#reviews) #### Experience in 6 industries Cogito Tech LLC has demonstrated expertise primarily in the Medical, Information Technology, and Other industries. In the Medical field, they have excelled in data annotation for AI training, with clients praising their responsiveness and quality of deliverables. In Information Technology, they provided effective image annotation for AI models, achieving significant project outcomes. Their work in Other industries, including Agritech and Automotive, showcases their ability to adapt to diverse needs while maintaining high standards. Overall, the sentiment across sectors is highly positive, reflecting their strengths in project management and communication. [Read All Reviews](https://clutch.co/profile/cogito-tech?verified=true#reviews) ##### Real estate Experience Cogito Tech LLC has received positive feedback from real estate clients, notably for their expertise in implementing AI solutions to enhance sales and inventory management. Clients highlight the effectiveness of their AI algorithms and chatbots, alongside strong project management skills. The overall sentiment is highly favorable, with clients recommending their services due to successful outcomes and reliable support. Their commitment to maintaining project budgets and responsiveness further underscores their suitability for real estate projects. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - AI Development for Real Estate Company (5.0/5, Feb 2, 2023): A real estate company hired Cogito Tech LLC to implement an AI algorithm. Cogito Tech LLC improved the client's inventory and stock management, and helped with AI chatbots on the website. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/179097) ##### Medical Experience Cogito Tech LLC has received positive feedback from clients in the Medical industry, highlighting their expertise in data labeling for medical devices and ultrasound imaging. Clients commend the company's high-quality service, efficient project management, and excellent communication. Specific strengths include consistency in data quality and adherence to deadlines, making them a reliable partner for medical technology projects. Overall, Cogito Tech LLC is well-positioned to support businesses in the Medical sector seeking quality data services. - 2 reviews for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Annotation Services for Medical Imaging Company (5.0/5, Jun 14, 2025): Cogito Tech LLC provides data labeling services for a medical imaging company. The team is tasked with labeling 2D ultrasound data by hand. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/381826) - Video & Image Labeling Services for Medical Device Company (4.5/5, Aug 7, 2025): Cogito Tech LLC has provided data labeling services for a medical device company. The team is tasked with video and image labeling. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/396355) ##### Information technology Experience Cogito Tech LLC demonstrates strong expertise in data annotation and AI model support within the Information Technology sector. Clients commend their professionalism, collaborative approach, and ability to meet deadlines while maintaining high-quality standards. Notable improvements in operational performance, linked to their contributions, reflect their impactful services. Overall, the company is well-regarded for its responsive communication and adaptability, making it a suitable partner for IT projects requiring meticulous data handling and AI integration. - 2 reviews for information technology industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Annotation Services for AI Retail Company (5.0/5, Jul 15, 2025): Cogito Tech LLC provides data annotation services for an AI retail company. The team has used various types of classification techniques to visually match similar products and verify their availability. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/390226) - Data Annotation Services for AI Model Development Company (5.0/5, Sep 11, 2025): Cogito Tech LLC provides data annotation services for an AI model development company. The team has annotated images of waste piles to train an AI model and provided support for the client's customers. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/405084) ##### Agriculture Experience Cogito Tech LLC has demonstrated expertise in the Agriculture industry, specifically in Agritech, by delivering high-quality annotation data that significantly contributed to the success of AI models. Clients appreciate their responsive communication and timely project delivery, emphasizing their good value for cost. Overall sentiment is overwhelmingly positive, with clients highly recommending Cogito Tech LLC for their professionalism and effectiveness in meeting project goals. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Annotation Services for AgriTech Company (5.0/5, Jul 10, 2025): Cogito Tech LLC provided data annotation services for an agritech company. The team was responsible for annotating data to train the client's AI model. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388996) ##### IT Services Experience Cogito Tech LLC has received positive feedback from clients in the IT Services industry, highlighting their expertise in data annotation and project management. Clients commend their ability to deliver high-quality work consistently, with accuracy rates exceeding 90%. Their responsiveness and adaptability to changing project requirements are particularly noted as strengths. Overall, potential clients can expect a dedicated team that offers competitive pricing while maintaining a strong commitment to quality and timely delivery. - 2 reviews for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Annotation Services for Visual AI Technology Co (5.0/5, Jul 7, 2025): Cogito Tech LLC provides AI data annotation services for a visual AI technology company. The team annotates frames with respective values and tags elements that cannot be tagged using AI. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/387978) - Data Annotation Services for AI Solutions Company (4.5/5, Jul 9, 2025): Cogito Tech LLC provided image annotation services to support an AI model for automated damage detection in vehicles. The team annotated a dataset of over 11,500 images and provided QA and progress reports. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388698) ##### Automotive Experience Cogito Tech LLC has received positive feedback from clients in the Automotive industry, particularly for their expertise in data annotation and quality control. Their collaboration with Smart Eye highlighted their ability to efficiently manage large volumes of annotation tasks while ensuring high accuracy and timely delivery. Clients noted Cogito’s strong project management, responsiveness to client needs, and ability to adapt to evolving project requirements, making them a reliable partner for Automotive projects focused on human behavior analysis. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Video Annotation Services for AI Technology Co (5.0/5, Jul 9, 2025): Cogito Tech LLC provides video and image annotation services for an AI technology company. The team has labeled data, reviewed annotations for accuracy, corrected errors, and supported task tracking. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388564) ##### Engineering Experience Cogito Tech LLC has received positive feedback within the Engineering industry, particularly for their expertise in AI/ML data labeling. Clients highlight the company's strong project management, responsive communication, and scalability. While there is some critique regarding the quality of labels requiring multiple reviews, the overall sentiment reflects a strong value for cost and dependable delivery. These strengths position Cogito Tech LLC as a solid option for businesses seeking reliable engineering solutions. - 1 review for engineering industry - $10,000 – $49,000 avg. project cost - Data Labeling for AI Solutions Firm (4.0/5, Jul 9, 2025): Cogito Tech LLC provides data labeling services for an AI solutions firm. The team is responsible for labeling AI and ML data. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388543) ##### Consumer products & services Experience Cogito Tech LLC has received positive feedback from clients in the Consumer products & services industry, particularly for their expertise in AI-driven annotation tasks. They deliver high-quality semantic segmentation with over 95% accuracy and maintain strong project management practices, adhering to timelines and responding effectively to client needs. Clients appreciate their transparent pricing and commitment to quality, making them a reliable partner. However, potential improvements in pricing flexibility for long-term projects could enhance client relationships further. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Data Annotation Services for AI-Powered Visualization Tool (5.0/5, Jul 4, 2025): Cogito Tech LLC provides AI semantic segmentation services for an AI-powered visualization tool. The team has created detailed annotations for a dataset that classifies each pixel into predefined categories. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/387402) ##### Healthcare Experience Cogito Tech LLC has demonstrated strong expertise in the Healthcare sector, particularly through their work with a senior living company. Clients highlight their ability to effectively scale data labeling, enhance quality, and reduce costs, all while being responsive to project demands. The company's adaptability to last-minute changes and commitment as a partner are noteworthy strengths, making them a potentially valuable collaborator for Healthcare projects requiring advanced data solutions. - 1 review for healthcare industry - Unknown avg. project cost - Data Annotation Services for Healthcare Company (4.0/5, Jul 3, 2025): Cogito Tech LLC provides data labeling services for a healthcare company. The team annotates images and videos based on specific events that labelers are asked to complete within 15 seconds. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/387219) ##### Chemicals & Biotechnology Experience Cogito Tech LLC has received positive feedback from clients in the Chemicals & Biotechnology sector, particularly for their expertise in semantic segmentation and model training. Axiom Bio's project highlights Cogito's agility, effective communication, and ability to deliver high-quality results under tight deadlines. Clients noted their minimal bureaucratic approach and strong alignment with project goals, resulting in the successful development of surrogate phenotypic assays. This demonstrates Cogito's capability to meet the unique demands of the Chemicals & Biotechnology industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Annotation Services for Biotechnology Company (5.0/5, Jun 4, 2025): Cogito Tech LLC provides data annotation services for a biotechnology company. The team has labeled over 4,000 images with 20 unique features to train U-Net models that segment the identified cell features. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/379562) ##### Other industries Experience Cogito Tech LLC has demonstrated substantial expertise in the Other industries sector, particularly in areas such as agritech, autonomous driving, and AI solutions. Clients commend their quick ramp-up capabilities, timely delivery, and adaptability to project demands. The quality of their data annotation and labeling services consistently meets or exceeds project requirements, contributing positively to clients' operational efficiencies. Overall, feedback reflects strong satisfaction, making Cogito Tech LLC a valuable partner for businesses seeking reliable and high-quality data services. - 9 reviews for other industries industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Data Annotation Services for Biotechnology Company (5.0/5, Jun 4, 2025): Cogito Tech LLC provides data annotation services for a biotechnology company. The team has labeled over 4,000 images with 20 unique features to train U-Net models that segment the identified cell features. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/379562) - Data Annotation Services for Healthcare Company (4.0/5, Jul 3, 2025): Cogito Tech LLC provides data labeling services for a healthcare company. The team annotates images and videos based on specific events that labelers are asked to complete within 15 seconds. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/387219) - Data Annotation Services for Visual AI Technology Co (5.0/5, Jul 7, 2025): Cogito Tech LLC provides AI data annotation services for a visual AI technology company. The team annotates frames with respective values and tags elements that cannot be tagged using AI. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/387978) - Data Labeling for AI Solutions Firm (4.0/5, Jul 9, 2025): Cogito Tech LLC provides data labeling services for an AI solutions firm. The team is responsible for labeling AI and ML data. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388543) - Data Annotation Services for AI Solutions Company (4.5/5, Jul 9, 2025): Cogito Tech LLC provided image annotation services to support an AI model for automated damage detection in vehicles. The team annotated a dataset of over 11,500 images and provided QA and progress reports. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388698) - Data Annotation Services for AgriTech Company (5.0/5, Jul 10, 2025): Cogito Tech LLC provided data annotation services for an agritech company. The team was responsible for annotating data to train the client's AI model. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388996) - Data Labeling Services for Autonomous Driving Software Co (4.0/5, Jul 18, 2025): Cogito Tech LLC provides data labeling services for an autonomous driving software company. The team is also responsible for consulting on the client's tooling and ramping up their data labeling volume. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/391219) - AI Development & Consulting for Software Company (5.0/5, Aug 18, 2025): Cogito Tech LLC provides QA services for a software company. Over the years, the team has worked on various AI projects using the client's 3D and 2D recreations. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/399107) - Data Annotation Services for IT Services Company (5.0/5, Nov 25, 2025): Cogito Tech LLC provides image processing services for an IT services company. The team delivers annotated images that help determine overall plant health and produce visual deliverables for end clients. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/421972) ##### Software Experience Cogito Tech LLC has received positive feedback within the Software industry for their expertise in data labeling and QA services. Clients highlight their responsiveness, consistent communication, and ability to deliver quality results on time. Notably, they have improved output speed and accuracy for AI models, demonstrating a significant impact on project efficiency. Overall sentiment indicates strong client satisfaction, making Cogito Tech LLC a reputable choice for businesses seeking reliable software support. - 2 reviews for software industry - 1 review is 5 stars - Unknown avg. project cost - Data Labeling Services for Autonomous Driving Software Co (4.0/5, Jul 18, 2025): Cogito Tech LLC provides data labeling services for an autonomous driving software company. The team is also responsible for consulting on the client's tooling and ramping up their data labeling volume. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/391219) - AI Development & Consulting for Software Company (5.0/5, Aug 18, 2025): Cogito Tech LLC provides QA services for a software company. Over the years, the team has worked on various AI projects using the client's 3D and 2D recreations. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/399107) #### 4.8 out of 5.0 rating for cost What Clients Have Said Overall, Cogito Tech LLC is perceived as offering excellent value for money. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality results. For instance, one client specifically mentioned, "their pricing fit our budget, good value for cost," highlighting the company's affordability. Another remarked on the "competitive pricing" that helped maintain project budgets. Overall sentiment is highly positive, with many clients expressing satisfaction with the balance of cost and quality. [Read All Reviews](https://clutch.co/profile/cogito-tech?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 9 countries - Australia (1 projects) - Belgium (1 projects) - Canada (1 projects) - India (2 projects) - Ireland (1 projects) - Spain (1 projects) - Sweden (1 projects) - United States (9 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/cogito-tech?verified=true#reviews) --- ### [HiredSupport](https://clutch.co/profile/hiredsupport) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Lahore, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 35% Customer Service Outsourcing - 15% Data Annotation Services - 10% Transcription #### Company description HiredSupport is a customer support service provider specializing in live chat, email, and social media engagement. Their reviews highlight a consistent reduction in response times and improvements in customer satisfaction scores, with 100% of reviewers noting their professionalism and adaptability. They are highly valued for their ability to integrate seamlessly with client systems and manage dynamic project requirements effectively, achieving customer satisfaction ratings as high as 91%. [Visit Website](https://www.hiredsupport.com/content-moderation-outsourcing?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Understands their clients' needs HiredSupport has demonstrated a strong understanding of client needs, as evidenced by their comprehensive training process and proactive engagement. One client noted the team's dedication to comprehending their product and operational workflows, which significantly improved customer satisfaction ratings from 69% to 91%. The client highlighted HiredSupport's commitment to enhancing the customer experience, reflecting their alignment with client goals and a seamless integration into their support operations. - Customer Support for Proxy & VPN Business (5.0/5, Jun 15, 2021): They became as reliable as an in-house team and understood what we do and became synonymous with our brand. They actually helped iron out our workflow. They really did feel like an in-house team that just happened to be working remotely. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/54137) #### Experience in 5 industries HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors. [Read All Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) ##### Agriculture Experience HiredSupport has demonstrated significant expertise in enhancing customer support for clients in the Agriculture sector, notably an indoor gardens company. The client praised their ability to reduce response times and increase customer satisfaction through effective management of support channels. HiredSupport's adaptability to changing needs and proactive communication were highlighted as strengths, positioning them as a valuable partner for businesses seeking to improve their customer support operations in the Agriculture industry. - 1 review for agriculture industry - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Indoor Gardens Company (4.5/5, Jan 15, 2024): HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/261527) ##### Gaming Experience HiredSupport demonstrates strong expertise in the Gaming industry, providing flexible and scalable customer support solutions. Their collaboration with a CMO of a 3D video game console company highlighted their professional communication skills and ability to operate independently. Clients appreciate their quick responsiveness and high-quality service, which alleviates the burden of customer support management. Overall, HiredSupport is positioned as a reliable partner for gaming businesses seeking efficient client interaction. - 1 review for gaming industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Game Dev Company (5.0/5, Feb 2, 2023): HiredSupport provides ongoing call center services for a game development company. The team is responsible for web chat support, email requests, and social media comments. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/179067) ##### Retail Experience HiredSupport has proven to be a valuable partner for businesses in the Retail industry, particularly in enhancing customer support capabilities. Clients commend their flexibility and efficiency, noting significant improvements in customer satisfaction and response times. The company's ability to integrate seamlessly with existing tools and provide responsive support during critical hours highlights their expertise. Overall, HiredSupport's commitment to client communication and adaptability makes them a strong candidate for retailers seeking to optimize their customer service operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Online Cycling Apparel Business (5.0/5, Feb 1, 2023): HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/178709) ##### Healthcare Experience HiredSupport has demonstrated significant expertise in the Healthcare sector, particularly in live chat support for an allergy and intolerance testing company. Clients noted their effective communication and ability to improve customer satisfaction scores to 90%, alongside cost reductions. The team’s receptiveness to training was highlighted as a strength, suggesting a commitment to continuous improvement. Overall, HiredSupport's proven track record and efficient workflows position them as a strong candidate for Healthcare projects. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Chat Service for Health & Wellness Consumer Firm (5.0/5, Jun 17, 2021): HiredSupport provided live chat services for a health and wellness consumer firm. The team worked round the clock. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/57235) ##### Software Experience HiredSupport demonstrates strong expertise in providing customer support within the Software industry. Clients praise their ability to enhance response times and customer satisfaction, achieving notable increases from 69% to 91%. Their proactive approach in training and integrating with client teams is highlighted as a strength, fostering a seamless experience akin to in-house operations. Overall, HiredSupport's commitment to quality service and operational improvement positions them as a highly suitable partner for Software industry projects. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Proxy & VPN Business (5.0/5, Jun 15, 2021): HiredSupport provides pre- and post-sales customer support for a VPN provider. To familiarize themselves with the provider, they've gone through several training sessions and can now cover common support cases. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/54137) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition. [Read All Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Romania (1 projects) - United States (2 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Universal Coordinated Time (UTC) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) --- ### [Customer Umbrella](https://clutch.co/profile/customer-umbrella) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Varna, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 10% Customer Service Outsourcing - 10% Data Annotation Services - 10% Employer of Record (EOR) Services - 10% PEO/Employee Leasing - 10% Recruiting - 10% Sales Outsourcing - 10% Staffing #### Company description Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships. [Visit Website](https://www.customerumbrella.com) #### Timely Customer Umbrella consistently demonstrates a strong commitment to timely delivery across various projects. Clients noted their ability to meet deadlines, with one review highlighting a product release achieved five weeks ahead of schedule. Another client praised their rapid response times, cutting inquiry handling by 40%. Overall, feedback reflects high satisfaction with Customer Umbrella's project management and responsiveness, indicating a reliable partner that adapts effectively to client needs and maintains open communication. - Customer Support Outsourcing for Game Development Company (5.0/5, Aug 23, 2023): Their project management was spot-on. Always on time, and when we had new requests or changes, they were all ears, adapting their strategy to match our game releases. Players got quicker answers, cutting response times by 40%, enhancing player experience. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/227683) - Dev Staff Augmentation for Salesforce Consultancy (5.0/5, Jun 24, 2025): Their project management was seamless and highly responsive. Tasks were consistently delivered on or before deadlines, and any roadblocks were communicated proactively. They were flexible with working hours and timezone alignment, and their ability to scale resources up or down based on our project demands was a major advantage. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/384625) - Back Office Outsourcing for Gaming Company (5.0/5, Feb 9, 2024): Our teams' collaboration was very productive. The team at Customer Umbrella showed excellent communication skills and a thorough comprehension of our requirements and priorities. They further improved the cooperation between our teams by being receptive to input and prompt in resolving any problems. Their team never wavered in their commitment to going above and beyond our expectations, from strategy creation to implementation to continuous support. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267657) #### Experience in 6 industries Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella. [Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) ##### Gaming Experience Customer Umbrella has received positive feedback from gaming industry clients for their exceptional customer support solutions, which enhance player satisfaction and engagement. Clients commend their attention to detail, effective communication, and ability to integrate seamlessly into existing workflows. The company's expertise in managing high-volume requests has led to improved response times and significant cost savings. Overall, their commitment to providing personalized and responsive support makes them a strong candidate for companies seeking to elevate their player experience. - 4 reviews for gaming industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support for Game Development Company (5.0/5, Jan 20, 2023): Customer Umbrella provides customer support services for a game development company. They handle all player requests, reply to support tickets and reviews, and resolve bugs within the game. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/177049) - Customer Support Outsourcing for Game Development Company (5.0/5, Aug 23, 2023): Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live chat). [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/227683) - Back Office Outsourcing for Gaming Company (5.0/5, Feb 9, 2024): Customer Umbrella provides ongoing call center services for a gaming company. The team handles outbound calls, live chat, and email support. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267657) - Customer Support Services for Gaming Machines Company (5.0/5, Feb 17, 2024): Customer Umbrella provides customer support services for a gaming machines company. The team has created a strategy that addresses the client’s outbound calls, live chat support, and email management needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/269503) ##### Design Experience Customer Umbrella has demonstrated exceptional expertise in content moderation within the design industry, ensuring compliance with safety regulations for a digital platform focused on user-generated content. Clients commend their professionalism, proactive problem-solving, and seamless integration with existing systems, which significantly improved user safety and experience. Overall, the positive sentiment reflects their commitment to high-quality service and attention to detail, making them a strong candidate for businesses seeking reliable design support. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Support for Photo Organization Platform (5.0/5, Mar 1, 2024): Customer Umbrella provided back office support for a photo organization platform. The team was responsible for customer service, safety training sessions, and CMS integration for user-generated content management. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272547) ##### Healthcare Experience Customer Umbrella has demonstrated significant expertise in enhancing operational efficiency within the Healthcare industry. Feedback from clients highlights their professionalism, effective communication, and adaptability, which collectively streamline appointment scheduling and patient interactions. Their commitment to high service standards has led to measurable improvements in workload management and stress reduction. Overall, Customer Umbrella is well-regarded for its impactful contributions and could be a valuable partner for businesses seeking to optimize healthcare operations. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Healthcare Company (5.0/5, Feb 5, 2024): Customer Umbrella provides call center services for a healthcare company. The team is responsible for answering phone inquiries and scheduling appointments, and they tailor scripts based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/266408) ##### Software Experience Customer Umbrella has demonstrated significant expertise in the software industry, providing high-quality development teams that seamlessly integrate with clients' operations. Their strengths include timely delivery, effective communication, and a strong alignment with client goals, leading to impressive project outcomes such as improved sprint velocity and early product releases. Clients commend their flexibility and cultural fit, highlighting the company's commitment to delivering value and fostering collaboration. Overall, Customer Umbrella is well-suited for businesses seeking reliable software development partners. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Dev Staff Augmentation for Salesforce Consultancy (5.0/5, Jun 24, 2025): Customer Umbrella augmented the development team of a Salesforce consultancy. The team worked on frontend and backend development, CI/CD pipeline optimization, UI component creation, and API integration. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/384625) ##### Gambling Experience Customer Umbrella has demonstrated substantial expertise in enhancing customer support for the gambling industry, specifically in online sports betting and casino services. Clients commend their exceptional professionalism and commitment to delivering outstanding service, leading to increased support efficiency and positive user feedback. Their ability to seamlessly integrate into existing systems and provide tailored support solutions positions them as a valuable partner for companies seeking to improve customer experiences in the gambling sector. - 1 review for gambling industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Sports Betting & Gambling Firm (5.0/5, Mar 3, 2024): Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email inquiries. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272817) ##### Manufacturing Experience Customer Umbrella has demonstrated exceptional expertise in enhancing operational efficiencies within the Manufacturing industry, particularly in electronics. Clients have praised their multilingual support and proactive communication strategies, which significantly improved scheduling accuracy and customer satisfaction. Their commitment to understanding client needs and seamless integration with existing workflows has resulted in tangible improvements, making them a strong candidate for manufacturing businesses seeking reliable service enhancement and operational support. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Electronics Manufacturer (5.0/5, Feb 28, 2024): Customer Umbrella managed outbound phone calls and emails in seven languages for an electronics manufacturer. This included evaluating and integrating with the client's workflows and arranging hardware pickups. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/271938) ##### Retail Experience Customer Umbrella has demonstrated exceptional expertise in the Retail industry, particularly in streamlining back-office operations and enhancing customer service for clients like Amethyst Home. Their customized and thorough approach led to measurable improvements in response times and customer satisfaction. Clients appreciate their seamless integration into existing teams, proactive problem-solving, and commitment to excellence, positioning Customer Umbrella as a valuable partner for Retail businesses seeking operational efficiency and enhanced customer experiences. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Support for Furniture & Home Decor Company (5.0/5, Feb 7, 2024): Customer Umbrella provides ongoing back office support for a furniture and home decor company, including live chat support, email inquiry management, and product page content development. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267071) ##### Utilities Experience Customer Umbrella has garnered positive feedback in the Utilities sector, particularly for their adept handling of seasonal call overflow, which has led to ongoing partnerships. Clients appreciate their effective training and quality monitoring, which ensures consistent service quality. Their ability to quickly adapt and find skilled operators has been noted as a key strength, making them a suitable choice for businesses looking for reliable customer support solutions within the Utilities industry. - 1 review for utilities industry - Less than $10,000 avg. project cost - Call Center Services for Software Automation Company (4.5/5, Apr 15, 2021): To accommodate massive calls, Customer Umbrella is supporting an in-house call center. They are tasked with providing customer service, which handles tech questions and inquiries.  [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/125873) #### 4.7 out of 5.0 rating for cost What Clients Have Said Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings. [Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Cyprus (2 projects) - Germany (2 projects) - United States (5 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) --- ### [Tech Fi Technologies](https://clutch.co/profile/tech-fi-technologies) #### 4.9 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Gurugram, India #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 45% Call Center Services - 15% Content Moderation Services - 25% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Tech Fi Technologies is a multifaceted company specializing in web development, call center services, and digital marketing solutions. The firm has consistently received positive feedback, with approximately 90% of reviewers praising their subject knowledge, efficiency, and communication. Clients commend their ability to deliver quality projects on time and within budget, though some suggest incorporating more innovative design ideas. [Visit Website](http://techfi.in/) #### High-quality work Clients consistently praise Tech Fi Technologies for delivering high-quality work that exceeds expectations. Notably, one client remarked, "The quality of work Tech Fi does is above and beyond," highlighting their responsiveness and effectiveness. Another client emphasized the "high quality end result" of their custom website lead funnel, appreciating the direct communication with the design team. Overall, the sentiment reflects strong satisfaction with the quality and efficiency of the services provided. - Web Design & Management for Dental Corporation (5.0/5, Apr 29, 2020): The quality of work Tech Fi does is above and beyond. You can reach the actual players and get everything done right away. Really impressed and would recommend to anyone in any field as they are diversified. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/73441) - Web Dev for Mortgage Company (5.0/5, Apr 16, 2020): High quality end result. Communication and results. They're very high-quality and fast. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/62031) - Website Dev for P2P Renting Platform (5.0/5, Apr 15, 2020): The portal is the backbone of our company and we are very happy with it. They did a great task in development of it. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/60653) #### Experience in 4 industries Tech Fi Technologies has demonstrated expertise across various sectors, including Legal, Real Estate, and Nonprofit industries. Clients commend their web development capabilities, effective communication, and collaborative approach. Notable strengths include their ability to deliver high-quality, customized websites and lead generation solutions, with positive feedback highlighting their adaptability and timely delivery. Overall sentiment reflects satisfaction in service quality, making them a strong candidate for projects in web design and digital marketing across diverse industries. [Read All Reviews](https://clutch.co/profile/tech-fi-technologies?verified=true#reviews) ##### Software Experience Tech Fi Technologies is recognized for its expertise in website development, delivering projects within timelines while maintaining quality. Clients commend their knowledgeable team, patience, and effective collaboration, which contribute to high satisfaction rates. The company successfully translates client ideas into innovative solutions, although some suggest more creative design concepts could enhance their offerings. Overall, Tech Fi is seen as a reliable partner for software projects, making them a strong candidate for businesses in the software industry. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Redesign for Software Development Company (5.0/5, Oct 27, 2021): Tech Fi Technologies was hired for web design services by a software development company. The client provided the layout and content and the team revamped their website. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/3807) ##### Legal Experience Tech Fi Technologies has received positive feedback from clients in the Legal industry, particularly for their expertise in website development for law firms. One client highlighted their effective communication, diligence in completing tasks, and the ability to customize projects according to specific needs. The overall sentiment indicates satisfaction with deliverables and the collaborative approach, making them a strong candidate for legal businesses seeking tech solutions tailored to their requirements. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Development for Law Firm (5.0/5, Apr 27, 2021): In need of a website, a law firm hired Tech Fi Technologies to showcase their services in a customized way. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/135836) ##### Nonprofit Experience Tech Fi Technologies has received positive feedback from clients in the Nonprofit sector, particularly for their effective call center services. Their expertise facilitated outreach efforts for organizations like PINT, successfully encouraging plasma donations from recovered COVID-19 patients. Clients appreciated their cost-effectiveness, efficiency, and methodical workflow, highlighting their ability to connect with diverse populations. Overall, the sentiment suggests that Tech Fi Technologies is a strong fit for nonprofits seeking impactful and reliable support. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Nonprofit Medical Platform (5.0/5, Dec 28, 2020): Tech Fi Technologies provided call center services for a nonprofit medical platform. The work involved reaching out to recovered patients and encouraging them to donate plasma via the platform. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/145860) ##### Healthcare Experience Tech Fi Technologies has received positive feedback from clients in the Healthcare sector, particularly highlighting their expertise in web design, consulting, and marketing. A dental corporation president noted the company's exceptional responsiveness and quality of work, stating that Tech Fi exceeds expectations and demonstrates a strong understanding of client needs. Their diversified approach and effective project management make them a commendable choice for Healthcare organizations seeking impactful digital solutions. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Design & Management for Dental Corporation (5.0/5, Apr 29, 2020): Tech Fi Technologies provided web design, consulting, and digital marketing.  [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/73441) ##### Real estate Experience Tech Fi Technologies has received positive feedback from clients in the real estate industry, particularly for their expertise in designing high-quality website lead funnels. Clients commend their effective communication and fast delivery, highlighting the significant impact on lead generation for mortgage businesses. The company's ability to produce tailored solutions demonstrates their strengths in enhancing online presence and operational efficiency, making them a strong candidate for real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Web Dev for Mortgage Company (5.0/5, Apr 16, 2020): Tech Fi Technologies designed a website for a mortgage company. Their team of developers and designers worked to create a platform that would serve as a funnel for leads. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/62031) ##### Consumer Products Experience Tech Fi Technologies has received positive feedback from clients in the Consumer Products industry, particularly for their expertise in developing e-commerce platforms. Clients commend their project management, timely communication, and involvement throughout the development process. The team's ability to create comprehensive solutions that effectively support business operations has been highlighted as a significant strength. Overall, clients express satisfaction with the quality of work delivered, making Tech Fi Technologies a strong candidate for businesses seeking reliable web development services in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Website Dev for P2P Renting Platform (5.0/5, Apr 15, 2020): Tech Fi Technologies provided web development for a website. They built the front- and backend. Their team built the backbone of the project in HTML and PSD files.  [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/60653) ##### Human Resources Experience Tech Fi Technologies demonstrates significant expertise in the Human Resources industry, particularly in website development for HR consultancy firms. Clients appreciate their collaborative approach and effective project management, noting the positive impact on their business operations. Overall sentiment reflects satisfaction with affordability and quality of service, making Tech Fi Technologies a suitable partner for organizations seeking innovative solutions in HR-related technologies and staffing. - 1 review for human resources industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Web Design & Development Services for HR Platform (5.0/5, Feb 3, 2020): Tech Fi Technologies designed and developed a website for a talent staffing company. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/130852) ##### Other Industry Experience Tech Fi Technologies has garnered positive feedback from clients in the Other Industry sector, particularly for their comprehensive call center and BPO services. Clients appreciate the team's responsiveness and proactive communication, highlighting their dedication to ensuring seamless collaboration. The consistent delivery of results and absence of delays have solidified their reputation as a reliable partner. Overall, Tech Fi Technologies demonstrates significant expertise and impact, making them a strong candidate for businesses seeking robust solutions in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Company (5.0/5, Jan 28, 2020): Tech Fi Technologies provided an employee to handle outsourced call center services. They also offered telemarketing, email support, and chat support.  [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/126573) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Tech Fi Technologies for their competitive pricing and overall value for money. One client noted the company's charges were 'fair' and 'not too high and not too low,' while another highlighted their 'high-quality end result' and effective communication. The sentiment across reviews suggests that clients feel they receive excellent service relative to the cost, with many expressing satisfaction and a willingness to recommend the company for future projects. [Read All Reviews](https://clutch.co/profile/tech-fi-technologies?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - India (5 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/tech-fi-technologies?verified=true#reviews) --- ### [Evateck](https://clutch.co/profile/evateck) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Oakland Park, FL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 10% Content Moderation Services - 40% Customer Service Outsourcing #### Company description Evateck is a customer support outsourcing company that excels in managing client communications and optimizing support processes across various channels such as live chat, email, and social media. Reviewers consistently praise their professionalism, efficiency, and personalized approach, with 100% noting improvements in response times and customer satisfaction, although some suggest enhancing tool access and expanding language services. [Visit Website](https://www.evateck.com/) #### Adaptable Evateck has received positive feedback regarding their adaptability in client projects. A Project Manager from Midzhur Management Construction highlighted their 'customized approach, proactive problem-solving, flexibility, and adaptability' as impressive traits. The company's ability to tailor support strategies to meet specific business needs significantly enhanced customer satisfaction. Overall, clients feel that Evateck effectively responds to their evolving requirements, demonstrating a strong commitment to accommodating client demands. - Customer Support for Ammunition Manufacturing Company (5.0/5, Apr 6, 2024): We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability. So far our cooperation with Evateck has been great and there's not really anything to complain about. If we had to choose one thing - it would be the lack of Chinese language support services as we have a number of customers from that region. [Read Full Review](https://clutch.co/go-to-review/evateck/280671) #### Experience in 4 industries Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach. [Read All Reviews](https://clutch.co/profile/evateck?verified=true#reviews) ##### Advertising & marketing Experience Evateck has demonstrated significant expertise in the Advertising and Marketing industry by effectively managing client communications and social media procedures. Feedback highlights their quick response times and professionalism, which notably reduced resolution times for client requests. Clients appreciate their strong company culture and alignment of values. Overall, Evateck is praised for delivering good value and accommodating client needs, making them a promising fit for businesses seeking reliable support in marketing projects. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Social Media Management Co (5.0/5, Apr 25, 2024): Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. [Read Full Review](https://clutch.co/go-to-review/evateck/284864) ##### Dental Experience Evateck has demonstrated significant expertise in the Dental industry, particularly through effective customer support solutions for clients like Astra Dent Poland. Their ability to handle incoming requests and optimize staffing has led to impressive results, including minimal negative customer interactions over a year. Clients appreciate Evateck's responsive communication and quality service, although some suggest a need for greater experience in the medical sector. Overall, their strengths in customer support make them a strong candidate for dental businesses seeking similar services. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Support Services for Dentistry Chain (5.0/5, Apr 23, 2024): Evateck provides outsourced customer support services for a dentistry chain. The team processes incoming requests on live chat, phone, email, and social media, including Facebook, Instagram, and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/evateck/284360) ##### IT Services Experience Evateck demonstrates significant expertise in customer support and lead management within the IT Services industry, as evidenced by their ability to nearly double qualified leads and dramatically reduce response times. Clients commend their professional and personalized approach, likening the team to an integral part of their own operations. Overall sentiment reflects high satisfaction with Evateck's performance, suggesting they are a strong candidate for businesses seeking reliable IT services and support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Web Development Agency (5.0/5, Apr 22, 2024): Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing customers. [Read Full Review](https://clutch.co/go-to-review/evateck/284038) ##### Manufacturing Experience Evateck has demonstrated strong expertise in supporting manufacturing clients, particularly in defense-related product sectors. Feedback highlights their effective customer support strategies that resulted in decreased response times and improved customer retention rates. Clients appreciate Evateck's customized approach, professionalism, and ability to adapt to specific business needs, leading to significant operational improvements and cost savings. Their commitment to project management and timely delivery further solidifies their reputation as a reliable partner in the manufacturing industry. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Ammunition Manufacturing Company (5.0/5, Apr 6, 2024): Evateck provides customer support services for an ammunition manufacturing company. They manage all incoming customer queries, ensure timely responses, and resolve issues. [Read Full Review](https://clutch.co/go-to-review/evateck/280671) #### 5.0 out of 5.0 rating for cost What Clients Have Said Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs. [Read All Reviews](https://clutch.co/profile/evateck?verified=true#reviews) - $10,000 to $49,000 (4 reviews) #### Completed projects in 3 countries - Bulgaria (1 projects) - Poland (1 projects) - United States (2 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/evateck?verified=true#reviews) --- ### [Macgence](https://clutch.co/profile/macgence) #### 5 out of 5 star rating (23 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Noida, India #### Services Provided - Allocation of Expertise by Percentage - 15% AI Agents - 10% Content Moderation Services - 45% Data Annotation Services - 15% Generative AI - 15% Transcription #### Company description Macgence is a content moderation company specializing in user-generated content moderation and data labeling services. Approximately 100% of their feedback is positive, highlighting their precision in multilingual annotations and adaptability to client needs. Reviewers appreciate Macgence's proactive communication and attention to detail, noting their ability to improve chatbot accuracy and reduce error rates significantly. [Visit Website](https://macgence.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Well-organized projects Clients have praised Macgence for their effective and well-organized project management, noting that all deadlines were consistently met. One client highlighted their proactive communication and quick responsiveness to requests, which contributed to a smooth workflow. The project outcomes exceeded expectations, demonstrating Macgence's dedication to delivering high-quality work tailored to specific needs. However, clients suggested that more frequent progress updates could enhance collaboration in long-term projects. - Data Collection & Annotation Services for Sports Tech Co (5.0/5, Mar 19, 2025): The project management was effective and well-organised. They always met deadlines so we got everything at the right time. For specific requests or changes, they quickly responded to them showing their dedication to meeting our needs. The communication was clear whereas the process went smoothly from beginning to end. [Read Full Review](https://clutch.co/go-to-review/macgence/360922) #### 2 reviews mention Content Moderation Services Content Moderation & Data Training Services for AI Dev Co 5.0/5 — Macgence provided text annotation, content moderation, and data training services for an AI development company's chatbot. The team tagged intent and sentiment in five languages and filtered offensive inputs. - 2 of 2 Content Moderation Services reviews are 5 stars - 2 new reviews for Content Moderation Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/macgence/363904) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently report that Macgence offers excellent value for money, with many highlighting that their pricing aligns well with budgets while delivering high-quality results. For instance, one CEO noted the 'good value for cost' and another emphasized that Macgence's services led to significant improvements in project outcomes, such as a 25% increased accuracy in AI models. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and quality in their services. [Read All Reviews](https://clutch.co/profile/macgence?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 10 countries - Brazil (2 projects) - Canada (2 projects) - Germany (1 projects) - Italy (1 projects) - Mexico (1 projects) - Netherlands (1 projects) - Portugal (1 projects) - Spain (1 projects) - United States (6 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/macgence?verified=true#reviews) --- ### [Standing Company](https://clutch.co/profile/standing-company) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - اربيل, Iraq #### Services Provided - Allocation of Expertise by Percentage - 10% API Development - 10% UX/UI Design - 10% AI Development - 10% Content Moderation Services - 10% E-Commerce Development - 10% IT Managed Services - 10% Cybersecurity - 10% Low/No Code Development - 10% Search Engine Optimization - 10% Web Design #### Company description Standing Company is a versatile IT solutions provider specializing in mobile app development, IT infrastructure security, and custom POS systems. The company receives overwhelmingly positive feedback, with 100% of reviewers noting their creativity, flexibility, and problem-solving capabilities. Clients consistently commend their on-time project delivery, effective communication, and cost-effective services, making them a reliable choice for diverse tech needs. [Visit Website](https://standingtech.com/) #### High-quality work Clients consistently praise Standing Company for delivering high-quality work. One reviewer highlighted the successful development of a mobile application that exceeded expectations, noting the team's flexibility and creativity in addressing unplanned changes. The project was completed on time and within budget, leading to increased customer engagement and revenue. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of the services provided. - Mobile App Dev for Engineering Services Firm (5.0/5, Sep 18, 2019): The notion of "Its about quality rather than quantity" can be applied here. The application was completed in high quality standards within our allocated time and budget. Therefore, I could not find any gaps within their work. [Read Full Review](https://clutch.co/go-to-review/standing-company/47790) #### Experience in 3 industries Standing Company has demonstrated expertise across diverse industries, including education, healthcare, and business services. In education, they effectively secured IT infrastructure, enhancing system reliability. In the healthcare sector, their custom POS systems improved operational efficiency and customer satisfaction. For business services, they successfully developed a user-friendly mobile application that significantly expanded the customer base. Overall, client feedback reflects strong satisfaction with their collaborative approach, innovative solutions, and commitment to quality, making them a strong fit for clients in these fields. [Read All Reviews](https://clutch.co/profile/standing-company?verified=true#reviews) ##### Business services Experience Standing Company is highly regarded in the Business Services industry for its expertise in mobile app development, demonstrating strengths in project management, creativity, and effective communication. Clients appreciate their flexibility in accommodating changes and their ability to deliver high-quality solutions on time and within budget, leading to increased customer engagement and revenue. Overall, feedback reflects a strong positive sentiment, indicating that Standing Company is a suitable partner for businesses seeking innovative technology solutions. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Mobile App Dev for Engineering Services Firm (5.0/5, Sep 18, 2019): Standing Tech Company designed and developed a customer-focused mobile application for an engineering firm.  [Read Full Review](https://clutch.co/go-to-review/standing-company/47790) ##### Education Experience Standing Company has received positive feedback from clients in the Education sector, highlighting their expertise in IT infrastructure security and system audits. Their collaborative approach and timely problem-solving have been particularly praised, with clients noting significant improvements in security and functionality of e-learning platforms. The successful implementation of secure systems and positive client interaction positions Standing Company as a strong option for educational institutions seeking reliable IT solutions. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Audit and Network Maintenance for Higher Ed Institution (5.0/5, Apr 4, 2019): Standing Tech Company audited and enhanced the IT infrastructure of a university. They updated a website, secured data and servers, and improved an e-learning interface. [Read Full Review](https://clutch.co/go-to-review/standing-company/83765) ##### Healthcare Experience Standing Company has received positive feedback from clients in the Healthcare industry, particularly for its expertise in IT solutions tailored for medical settings. One client noted a 10% increase in sales and an 8% reduction in costs post-implementation of a custom POS system, highlighting the company's impact on operational efficiency and customer service. Clients praise their professionalism, responsiveness, and ability to deliver within budget, making Standing Company a strong candidate for healthcare projects. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Management and Development for Outpatient Center (5.0/5, Mar 29, 2019): Standing Tech Company built a customized POS system and delivered IT management services for a pharmacy. Their team created a hardware infrastructure, enhanced WiFi, and introduced surveillance measures. [Read Full Review](https://clutch.co/go-to-review/standing-company/81572) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Standing Tech Company for delivering high-quality services at competitive prices. One client noted they completed a project under budget while providing additional features without extra costs. Another emphasized their flexibility and responsiveness, which contributed to a significant increase in sales and efficiency. Overall, feedback indicates strong satisfaction with the value provided relative to the costs incurred, with multiple clients expressing that the results exceeded their expectations. [Read All Reviews](https://clutch.co/profile/standing-company?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) --- ### [SWITCH360](https://clutch.co/profile/switch360) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 35% Customer Service Outsourcing - 15% Data Annotation Services - 10% Transcription #### Company description SWITCH360 is a customer service management company that excels in handling customer queries and order management through platforms like Zendesk and Shopify. Their reviews highlight their highly experienced team, punctual project delivery, and budget-friendly pricing. Remarkably, 100% of reviewers appreciate their culture fit and value alignment, contributing to increased customer satisfaction and a cleared backlog. [Visit Website](https://www.switch360.co) #### Timely The sentiment regarding SWITCH360's timeliness is overwhelmingly positive. A client highlighted that SWITCH360 consistently delivered on time, which contributed to increased customer satisfaction and the successful resolution of backlog issues. The client noted their impressive responsiveness to needs, indicating a reliable and efficient service. Overall, the feedback underscores the company's commitment to meeting deadlines and maintaining effective communication throughout the project. #### Experience in 1 industry SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support. [Read All Reviews](https://clutch.co/profile/switch360?verified=true#reviews) ##### eCommerce Experience SWITCH360 has received positive feedback from eCommerce clients, particularly for their expertise in customer support and order management on platforms like Shopify and Zendesk. Clients appreciate their budget-friendly pricing, timely delivery, and high levels of customer satisfaction achieved through effective communication. The company is seen as a strong fit for businesses seeking reliable and experienced partners in the eCommerce sector, with a proven track record of enhancing client operations without the need for improvement. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for UVC Bottle Retailer (5.0/5, Sep 1, 2023): SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. [Read Full Review](https://clutch.co/go-to-review/switch360/229861) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery. [Read All Reviews](https://clutch.co/profile/switch360?verified=true#reviews) #### Very responsive SWITCH360 is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Anolytics](https://clutch.co/profile/anolytics-0) - $25,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Levittown, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Content Moderation Services - 45% Data Annotation Services - 30% Generative AI #### Company description Anolytics is a Data Annotation Services company. Established in 2019, the firm is located in Levittown, New York. Their services include Data Annotation Services and Generative AI. [Visit Website](https://www.anolytics.ai/) --- ### [Enuncia Global Translation Services](https://clutch.co/profile/enuncia-global-translation-services) #### 5 out of 5 star rating (1 reviews) - 10 - 49 employees - New Delhi, India #### Services Provided - Allocation of Expertise by Percentage - 5% AI Agents - 10% Content Moderation Services - 10% Content Writing Services - 10% Data Annotation Services - 5% Document Digitization & Management - 10% Generative AI - 10% Language Interpretation - 25% Translation - 15% Transcription #### Company description Enuncia Global is a language translation services company that excels in delivering precise translations for legal and medical content. The company is consistently praised for its straightforward pricing per page, timely deliveries, and high-quality output, with 100% of the reviews highlighting their professionalism and adherence to deadlines. [Visit Website](https://www.enuncia.global) #### Professional Clients have consistently praised Enuncia Global for their professionalism and adherence to deadlines. One reviewer noted that the services were delivered on time and in perfect quality, emphasizing the absence of hidden charges. Another highlighted the impressive nature of their commitment to deadlines and error-free deliverables. Overall, the sentiment reflects a strong appreciation for the company's professional approach and reliability in project execution. #### Experience in 1 industry Enuncia Global has demonstrated strong expertise in the telecommunications sector, particularly in legal and medical content management. Feedback highlights their professionalism, timely delivery, and transparent pricing structure. Clients appreciate the high-quality, error-free translations and the adherence to deadlines. Overall, the sentiment in this sector is positive, making Enuncia Global a suitable provider for projects requiring precision and reliability in telecommunications-related content. [Read All Reviews](https://clutch.co/profile/enuncia-global-translation-services?verified=true#reviews) ##### Telecommunications Experience Enuncia Global has garnered positive feedback in the Telecommunications industry, particularly for their timely and quality-driven services. Clients appreciate their professionalism, adherence to deadlines, and transparent pricing structure. The company demonstrated expertise in handling complex translation projects, ensuring accurate communication across languages. Overall, sentiment towards Enuncia Global is highly favorable, positioning them as a reliable partner for businesses in need of specialized language services within the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Translation Services for Content Management Company (5.0/5, Jul 30, 2022): Enuncia Global was tasked to translate a content management company's content from Indian to Bolivian. They charged 1,000 words in length in four batches. [Read Full Review](https://clutch.co/go-to-review/enuncia-global-translation-services/152140) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients commend Enuncia Global Translation Services for their straightforward cost structure, charging per page without hidden fees. The overall sentiment reflects satisfaction with the value provided, as one client noted impressive quality and timely deliveries. Their professional service and adherence to deadlines further enhance the perception of value for money, indicating that clients feel they receive a fair return on their investment. [Read All Reviews](https://clutch.co/profile/enuncia-global-translation-services?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Claro Data Solutions](https://clutch.co/profile/claro-data-solutions-1) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Warszawa, Poland #### Services Provided - Allocation of Expertise by Percentage - 12% Back Office Outsourcing - 12% Content Moderation Services - 13% Content Writing Services - 12% Data Annotation Services - 12% Document Digitization & Management - 13% Finance & Accounting Outsourcing (FAO) - 13% Market Research - 13% Supply Chain Management #### Company description Claro Data Solutions is a firm specializing in Content Moderation Services, offering solutions like UGC Moderation and Content Filtering. Reviews indicate high client satisfaction, with 100% of feedback highlighting their flexibility, domain expertise, and timely delivery. Clients particularly appreciate their efficient communication and strong alignment with company values. [Visit Website](https://www.clarodata.co/) #### Flexible Clients have consistently highlighted Claro Data Solutions' high flexibility and adaptability throughout their projects. One client noted their ability to 'respond quickly to requests' and 'adapt easily when priorities changed.' Additionally, the collaboration was characterized by 'easy, efficient communication,' reflecting a strong alignment with client needs. Overall, the sentiment towards Claro's flexibility is overwhelmingly positive, with no specific areas for improvement identified. #### Reviewed 1 time in the past 6 months Recent reviews for Claro Data Solutions reflect a highly positive sentiment, highlighting their strong domain expertise and effective communication. Clients noted the successful maintenance of thousands of validated company profiles and efficient processing of news for alerts. The firm demonstrated flexibility in adapting to changing priorities and consistently delivered projects on time. Overall, clients appreciated the value for cost and alignment with company values, with no significant areas for improvement identified. - 1 of 1 reviews is 5 stars - 1 new review for Content Moderation Services services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/claro-data-solutions-1?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Content Moderation Services Content Moderation for Supply Chain Visibility Platform 5.0/5 — Claro Data Solutions built and maintained validated company profiles for a supply chain visibility platform. The team participated in automation workflows and structured company news for alert tracking. - 1 of 1 Content Moderation Services reviews are 5 stars - 1 new review for Content Moderation Services in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/claro-data-solutions-1/457039) #### Experience in 1 industry Claro Data Solutions has demonstrated strong expertise in the Information Technology sector, particularly in supply chain visibility and risk intelligence. Clients praised their ability to maintain extensive company profiles, process large volumes of news data, and support automation workflows. The overall sentiment is highly positive, highlighting their flexibility, strong domain knowledge, and effective communication. This indicates that potential clients in the IT industry seeking data management and automation solutions may find Claro Data Solutions to be a good fit. [Read All Reviews](https://clutch.co/profile/claro-data-solutions-1?verified=true#reviews) --- ### [TaskUs](https://clutch.co/profile/taskus) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 20% Back Office Outsourcing - 30% Call Center Services - 5% Compliance Consulting - 10% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 5% Generative AI #### Company description TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.taskus.com/) --- ### [Apex America](https://clutch.co/profile/apex-america) - $10,000+ minimum project size - 10,000+ employees - Córdoba, Argentina #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 5% Business Consulting - 5% Robotics Process Automation #### Company description Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.apexamerica.com/) --- ### [FingerLinks Infotech LLC](https://clutch.co/profile/fingerlinks-infotech) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Content Moderation Services - 20% Data Annotation Services - 20% Translation - 20% Transcription #### Company description FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription. [Visit Website](https://www.fingerlinksinfotech.com/) --- ### [DDLab](https://clutch.co/profile/ddlab) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 20% UX/UI Design - 20% Custom Software Development - 20% Branding - 20% Content Moderation Services - 20% Product Design #### Company description DDLab is a branding firm. The Baltimore, Maryland-based company focuses on Branding and UX/UI Design. [Visit Website](https://www.ddlab.dev) --- ### [Hokori Global](https://clutch.co/profile/hokori-global) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Noida, India #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 40% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Hokori Global , a Customer Service Outsourcing company, is based in Noida, India. Their services include Customer Service Outsourcing and Call Center Services. [Visit Website](https://hokoriglobal.com/) --- ### [Ilford Emergency Glaziers](https://clutch.co/profile/ilford-emergency-glaziers) - 50 - 249 employees - Ilford, England #### Services Provided - Allocation of Expertise by Percentage - 100% Content Moderation Services #### Company description Ilford Emergency Glaziers is a Content Moderation Services company. Headquartered in Ilford, England, the company was founded in 2011. Their team provides Content Moderation Services. [Visit Website](https://ilford-emergency-glaziers.co.uk/) --- ### [CryptoCrowd WEB3 Marketing Agency](https://clutch.co/profile/cryptocrowd-web3-marketing-agency) - $5,000+ minimum project size - 10 - 49 employees - Istanbul, Türkiye #### Services Provided - Allocation of Expertise by Percentage - 30% Blockchain Marketing - 25% Content Marketing - 25% Content Moderation Services - 10% Graphic Design - 10% Public Relations #### Company description Blockchain Marketing company CryptoCrowd WEB3 Marketing Agency was established in 2020. Based in Istanbul, Türkiye, the team specializes in Blockchain Marketing and Content Marketing. [Visit Website](https://cryptocrowd.agency/) --- ### [Thornton Heath Glaziers](https://clutch.co/profile/thornton-heath-glaziers) - 10 - 49 employees - Thornton Heath, England #### Services Provided - Allocation of Expertise by Percentage - 100% Content Moderation Services #### Company description Founded in 2014, Thornton Heath Glaziers is a Content Moderation Services company. The agency provides Content Moderation Services, and is small. [Visit Website](https://thorntonheathglaziers.co.uk/) --- ### [BUNCH](https://clutch.co/profile/bunch-0) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Makati City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 5% Blockchain - 10% Back Office Outsourcing - 20% Content Moderation Services - 20% Customer Service Outsourcing - 20% Data Annotation Services - 15% IT Staff Augmentation #### Company description BUNCH is a Content Moderation Services company headquartered in Makati City, Philippines. The team specializes in Content Moderation Services and Customer Service Outsourcing. [Visit Website](http://www.meetbunch.com) --- ### [Precise BPO Solution](https://clutch.co/profile/precise-bpo-solution) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Pimpri-Chinchwad, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Content Moderation Services - 30% Data Annotation Services - 20% Document Digitization & Management #### Company description Back Office Outsourcing company Precise BPO Solution was launched in 2008. The midsize team provides Back Office Outsourcing and Data Annotation Services. [Visit Website](https://www.precisebposolution.com) --- ### [Integrated Language Solutions Pvt. Ltd](https://clutch.co/profile/integrated-language-solutions) - 250 - 999 employees - Gurugram, India #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 10% Content Moderation Services - 10% Content Writing Services - 5% Customer Service Outsourcing - 10% Data Annotation Services - 10% Language Interpretation - 10% Staffing - 15% Translation - 10% Video Production - 10% Transcription #### Company description Integrated Language Solutions Pvt. Ltd is a Translation company founded in 2005. In Gurugram, India and Gurugram, India, the team offers Translation and Video Production. [Visit Website](https://www.integratedlanguages.com/) --- ### [IconiCS Group](https://clutch.co/profile/iconics-group-0) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Aqaba, Jordan #### Services Provided - Allocation of Expertise by Percentage - 1% AI Consulting - 1% UX/UI Design - 1% AI Development - 1% Back Office Outsourcing - 1% Broadcast Video - 1% Business Continuity Management - 35% Call Center Services - 1% Commercial Brokerage Services - 1% Content Marketing - 17% Content Moderation Services - 2% Content Writing Services - 1% Corporate Training & Coaching - 5% Customer Service Outsourcing - 1% Data Annotation Services - 1% Digital Strategy - 1% Document Digitization & Management - 1% Ecommerce Marketing - 1% E-Commerce Development - 1% Email Marketing - 1% Generative AI - 1% Graphic Design - 1% HR Consulting - 1% HR Outsourcing - 1% Interior Design - 1% Marketing Strategy - 1% Media Planning & Buying - 1% Mobile App Development - 1% Packaging Design - 1% Product Design - 1% Recruiting - 1% Recruitment Process Outsourcing - 2% Sales Outsourcing - 4% Social Media Marketing - 2% Talent Representation - 1% Direct Marketing - 1% Video Production - 1% Video Marketing - 1% Wearable App Development - 1% Web Design - 1% Web Development #### Company description We are a Outsourcering company focused on call center, social media and new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their brands, IcoNics Group is a fusion of amazing agents , culture, innovation, technology, and ideas all driving towards a single   [Visit Website](http://www.iconicsme.com) --- ### [aCXend](https://clutch.co/profile/acxend) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Web Design - 15% Web Development #### Company description ACXend is a call center company. They provide Call Center Services and Content Moderation Services and are located in Mandaluyong City, Philippines and Cagayan de Oro City, Philippines. [Visit Website](https://www.acxend.com/index.html) --- ### [Nakama Tech](https://clutch.co/profile/nakama-tech) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Nairobi, Kenya #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 5% Data Annotation Services - 5% Document Digitization & Management - 20% Sales Outsourcing - 5% IT Staff Augmentation #### Company description Nakama Tech is a Nairobi, Kenya-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services. [Visit Website](https://nakama-tech.com) --- ### [UniData](https://clutch.co/profile/unidata) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 15% Content Moderation Services - 45% Data Annotation Services - 10% Generative AI - 25% Transcription #### Company description UniData is a Data Annotation Services company. Based in Dubai, United Arab Emirates, the agency was launched in 2016. Their team focuses on Data Annotation Services and Transcription. [Visit Website](https://unidata.pro/?utm_source=clutch) --- ### [GODA AI](https://clutch.co/profile/goda-ai) - $1,000+ minimum project size - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 40% Content Moderation Services - 40% Data Annotation Services - 10% Generative AI #### Company description GODA AI is a small Content Moderation Services company established in 2021. Their services include Content Moderation Services and Data Annotation Services. [Visit Website](https://goda-ai.io) --- ### [Shaip](https://clutch.co/profile/shaip) - $10,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 20% Content Moderation Services - 40% Data Annotation Services - 40% Generative AI #### Company description Shaip is a Data Annotation Services company. The team provides Data Annotation Services and Generative AI and is located in Louisville, Kentucky. [Visit Website](https://www.shaip.com/) --- ### [DataCraft Collective](https://clutch.co/profile/datacraft-collective) - $10,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Washington, DC #### Services Provided - Allocation of Expertise by Percentage - 25% BI & Big Data Consulting & SI - 25% Computer Engineering - 25% Content Moderation Services - 25% Digital Engineering #### Company description Big data analytics company DataCraft Collective was established in 2019. The team focuses on BI & big data consulting & SI and Content Moderation Services and is in Washington, District of Columbia. [Visit Website](https://www.datacraftcollective.com/) --- ### [Resear Infolabs](https://clutch.co/profile/resear-infolabs) - 2 - 9 employees - Thane, India #### Services Provided - Allocation of Expertise by Percentage - 50% Content Moderation Services - 50% Digital Engineering #### Company description Resear Infolabs, a Content Moderation Services and Digital Engineering company, was founded in 2024. They specializes in Content Moderation Services and Digital Engineering. [Visit Website](https://researinfolabs.com/) --- ### [Vaidik AI](https://clutch.co/profile/vaidik-ai) - 250 - 999 employees - Noida, India #### Services Provided - Allocation of Expertise by Percentage - 10% Content Moderation Services - 5% Content Writing Services - 20% Data Annotation Services - 40% Generative AI - 5% IT Managed Services - 10% Language Interpretation - 10% Translation #### Company description Vaidik AI is a Generative AI company. The midsize Noida, India-based team specializes in Generative AI and Data Annotation Services. The firm was founded in 2018. [Visit Website](https://vaidik.ai/) --- ### [Sunix AI](https://clutch.co/profile/sunix-ai) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Bengaluru, India #### Services Provided - Allocation of Expertise by Percentage - 5% AI Consulting - 25% AI Development - 10% Content Moderation Services - 5% Customer Service Outsourcing - 30% Data Annotation Services - 15% Generative AI - 5% Business Consulting - 5% Staffing #### Company description Midsize Data Annotation Services company Sunix AI, is headquartered in Bengaluru, India. The team specializes in Data Annotation Services and Artificial Intelligence. [Visit Website](https://www.sunix.in) --- ### [The Write Publishers](https://clutch.co/profile/write-publishers) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Frisco, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Content Marketing - 25% Content Moderation Services - 25% Content Writing Services - 25% Social Media Marketing #### Company description We help you create a clear, well-structured eBook that matches your voice and reads smoothly on every device. Our writers and editors shape your content with care so your draft feels polished and ready for publishing.You also get professional manuscript editing, proper formatting, full book publishing support, and book marketing guidance when needed. With quick turnaround times and regular updates, your e-book moves from draft to finished product without stress. [Visit Website](https://writepublishers.com/) --- ### [Defendem Solutions](https://clutch.co/profile/defendem-solutions) - < $25 average hourly rate - 2 - 9 employees - Chitungwiza, Zimbabwe #### Services Provided - Allocation of Expertise by Percentage - 50% Content Moderation Services - 50% Customer Service Outsourcing #### Company description Established in 2023, Defendem Solutions is a Customer Service Outsourcing and Content Moderation Services company. Their services include Customer Service Outsourcing and Content Moderation Services. [Visit Website](http://www.defendemsolutions.com) --- ### [TheNeurotechai](https://clutch.co/profile/theneurotechai) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 15% AI Consulting - 25% Content Moderation Services - 45% Data Annotation Services - 15% Generative AI #### Company description TheNeurotechai is a Data Annotation Services company founded in 2025. The company provides Data Annotation Services and Content Moderation Services, and is small. [Visit Website](https://theneurotechai.com/) --- ### [BookQuill](https://clutch.co/profile/bookquill) - $100,000+ minimum project size - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Content Marketing - 25% Content Moderation Services - 50% Content Writing Services #### Company description Founded in 2019, BookQuill is a Content Writing Services company. The midsize team provides Content Writing Services and Content Marketing. [Visit Website](https://bookquill.com/) --- ### [Digital Squad Division](https://clutch.co/profile/digital-squad-division) - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 10% Branding - 10% Content Marketing - 10% Content Moderation Services - 10% Digital Strategy - 10% Email Marketing - 10% Graphic Design - 10% Marketing Strategy - 10% Search Engine Optimization - 10% Social Media Marketing - 10% Web Development #### Company description Digital Squad Division is a branding firm. The team specializes in Branding and Marketing Strategy, and the agency is based in Giza, Egypt. [Visit Website](https://digitalsquad-agency.com/) --- ### [Parts Connect](https://clutch.co/profile/parts-connect) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 25% Custom Software Development - 25% Content Moderation Services - 25% E-Commerce Development - 25% Web Development #### Company description Parts Connect is a software development firm. They are based in Los Angeles, California and have small team of experts. Their services include Custom Software Development and Web Development. [Visit Website](https://www.partsconnect.io/) --- ### [Arigemi](https://clutch.co/profile/arigemi) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Content Moderation Services - 10% Customer Service Outsourcing - 10% Data Annotation Services - 10% Demand Generation Marketing - 10% Graphic Design - 10% IT Managed Services - 5% Social Media Marketing - 10% Video Production - 10% Web Design - 5% Web Development #### Company description Web design agency Arigemi specializes in Web Design and Graphic Design. They were launched in 2019. [Visit Website](https://arigemi.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Chat Moderation Agency FAQs ### What are the benefits of hiring a chat moderation agency instead of managing it in-house? Outsourcing lowers overhead by eliminating recruiter, training, and scheduling costs while giving you instant access to specialized talent and enterprise-grade tools. Experienced content moderation agencies also scale faster during peak campaigns and provide unbiased enforcement that can be difficult for internal teams attached to the brand. ### How do chat moderation firms measure ROI? Leading agencies track metrics such as harmful content removal rates, average response time, user-reported incident declines, and overall community sentiment scores. These KPIs translate to higher customer satisfaction, better brand perception, and reduced legal risk—tangible outcomes that justify the investment. ### What questions should I ask before hiring a chat moderation provider? Which platforms and languages do you support natively? How do you balance AI tools with human review? What is your average response and escalation time? How do you train moderators on brand voice and compliance rules? How is data stored, and what certifications do you hold? Can you share case studies that show measurable impact (e.g., reduced toxicity, higher engagement)? ### What services do chat moderation providers offer? Chat moderation firms usually deliver a combination of the following services: Live chat monitoring and content filtering Automated moderation tool setup and tuning Multilingual support for global audiences Incident escalation and crisis management Community guideline development and enforcement Data reporting on sentiment, volume, and rule violations Some agencies also bundle related services like social media moderation, user-generated content review, and customer support. ### How much does it cost to hire a chat moderation firm? Pricing for chat moderation services varies based on factors such as volume, language requirements, and coverage hours. Here’s a run-through of average costs based on data we’ve gathered at Clutch: Small-scale or part-time moderation: $1,000 – $5,000 per month 24/7 English-only coverage for mid-sized communities: $5,000 – $20,000 per month Multilingual, high-volume enterprise programs: $20,000 – $50,000+ per month Hourly rates for chat moderation services often fall between $25 – $49 for standard moderation and $50 –$99 for strategy or crisis support. Ask potential partners for transparent pricing tiers and any overage fees. ### How do I choose the right chat moderation provider? Begin by outlining your must-have coverage (languages, hours, platforms). Then evaluate agencies on the following criteria: Proven experience with communities similar to yours Robust security policies (GDPR, COPPA, ISO, or SOC 2 compliance) Transparent reporting on key metrics (response time, violation rate) Scalable staffing models and AI capabilities Positive, detailed client reviews on Clutch Request pilot programs or short-term contracts to validate fit before committing long-term. Don’t worry about being too meticulous because it’s always better to be sure than to be in an agreement with an unfit team. ### What are red flags to watch for in a chat moderation company? Red flags, if not spotted immediately, can give you plenty of headaches and possibly even lead to costly mistakes. Be cautious of agencies that check any of these examples: Promise 100% error-free moderation—human nuance makes this unrealistic Lack of documented security and data-privacy protocols Provide generic, copy-and-paste proposals with no community-specific insights Resist sharing sample reports or real client references Offer rates far below market averages without explaining how quality is maintained ### What does a chat moderation company do? A chat moderation company monitors and manages real-time conversations on digital platforms to keep them safe, compliant, and aligned with brand guidelines. Moderators remove offensive content, enforce community rules, escalate threats, and provide timely, friendly responses that encourage positive engagement. These dedicated agencies typically work across multiple time zones to deliver 24/7 coverage and may leverage AI tools alongside human oversight for greater efficiency.