# Top Telemarketing Companies in Colombia

Recommended Telemarketing companies in Colombia include ContactPoint 360, Outsourced, TDCX, Solvo Global, CloudTask, Empire Global Solutions, RAM BPO, Origen BPO, OutPLEX, Outsourcing S.A.S BIC.



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## List of the Best Top Telemarketing Companies in Colombia

Ratings Updated: Aug 11, 2026


### [ContactPoint 360](https://clutch.co/profile/contactpoint-360)
#### 4.8 out of 5 star rating (6 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 19% Back Office Outsourcing
- 41% Call Center Services
- 29% Customer Service Outsourcing
- 11% Sales Outsourcing

#### Company description
ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
[Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

Recent feedback for ContactPoint 360 highlights their effective support in managing customer communications and operational tasks for a software development company. Clients noted improved response times and customer satisfaction. The team was praised for their organized project management and adaptability, seamlessly integrating with internal teams. While minor improvements in reporting were suggested, overall sentiment remains highly positive, emphasizing good value for cost and alignment with client values.
- 1 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
[Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)

#### Completed projects in 5 countries
- Armenia (1 projects)
- Canada (1 projects)
- Costa Rica (1 projects)
- Czech Republic (1 projects)
- Estonia (1 projects)

This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)

#### 10% of employees work in Bogotá office
Bogotá, Colombia
Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor,
201 - 250 employees

[See All Locations (9)](https://clutch.co/profile/contactpoint-360#location)

---

### [Outsourced](https://clutch.co/profile/outsourced)
#### 4.9 out of 5 star rating (12 reviews)
- 1,000 - 9,999 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 15% HR Outsourcing
- 15% IT Staff Augmentation
- 15% Staffing

#### Company description
Outsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.
[Visit Website](https://outsourced.co/)


#### Reviewed 1 time in the past 6 months

In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value.
- 0 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews)

#### Experience in 8 industries

Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
[Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews)

##### Information technology Experience
Outsourced demonstrates strong expertise in the Information Technology industry, particularly in remote staffing and project management. Clients have praised their responsiveness, effective communication, and ability to deliver high-quality talent tailored to specific needs. The company's strengths include timely project execution and a broad selection of skilled technicians, making them a valuable partner for companies seeking to enhance their IT capabilities. Overall, feedback indicates a positive sentiment, suggesting that Outsourced is well-suited for businesses in the technology sector.
- 3 reviews for information technology industry
- 3 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403)
- IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203)
- Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311)

##### Consulting Experience
Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services.
- 1 review for consulting industry
- 1 review is 5 stars
- Unknown avg. project cost
- Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725)

##### Legal Experience
Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions.
- 1 review for legal industry
- 1 review is 5 stars
- Unknown avg. project cost
- Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788)

##### Telecommunications Experience
Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector.
- 1 review for telecommunications industry
- Unknown avg. project cost
- Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062)

##### eCommerce Experience
Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce.
- 1 review for ecommerce industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159)

##### Engineering Experience
Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance.
- 1 review for engineering industry
- 1 review is 5 stars
- Unknown avg. project cost
- App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901)

##### Arts, entertainment & music Experience
Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086)

##### Media Experience
Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector.
- 1 review for media industry
- 1 review is 5 stars
- Unknown avg. project cost
- Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849)

##### Contracting Experience
Outsourced has demonstrated significant expertise in recruitment solutions for the Contracting industry, as evidenced by their collaboration with Quality People Pty Ltd. Clients appreciate their understanding of company culture and needs, which has streamlined recruitment processes and reduced costs. The overall sentiment is positive, with particular praise for their client support, notably from their Client Success Director. Potential clients should consider Outsourced for efficient and scalable recruitment solutions in the Contracting sector.
- 1 review for contracting industry
- Unknown avg. project cost
- Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820)

#### Completed projects in 5 countries
- Australia (4 projects)
- Canada (1 projects)
- Israel (1 projects)
- Switzerland (1 projects)
- United States (3 projects)

This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews)

#### 1% of employees work in Medellín office
Medellín, Colombia
Calle 7D #43A-40
10 - 15 employees
+57 601 508 8362
[See All Locations (10)](https://clutch.co/profile/outsourced#location)

---

### [TDCX](https://clutch.co/profile/tdcx)
#### 4.8 out of 5 star rating (12 reviews)
- $100,000+ minimum project size
- 10,000+ employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Business Consulting
- 20% Sales Outsourcing

#### Company description
TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
[Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile)


#### Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.
- BPO Services for Tech Company (5.0/5, May 25, 2022): Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309)

#### 6 reviews mention Call Center Services

Customer Deployment for Consumer Products Company
5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture.

- 6 of 6 Call Center Services reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/tdcx/164043)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
[Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 4 countries
- Germany (1 projects)
- Singapore (7 projects)
- Spain (1 projects)
- United States (1 projects)

This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
[View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)

---

### [Solvo Global](https://clutch.co/profile/solvo-global)
#### 5 out of 5 star rating (7 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 15% Call Center Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% Recruiting
- 5% Sales Outsourcing
- 10% IT Staff Augmentation
- 10% Staffing

#### Company description
Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
[Visit Website](https://solvoglobal.com/remote-staffing-agency/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tbwm&utm_content=general-lp)


#### 1 review mentions Call Center Services

BPO Services for Management Consulting Firm
5.0/5 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks.

- 1 of 1 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/solvo-global/5282)

#### Experience in 5 industries

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
[Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)

##### Arts, entertainment & music Experience
Solvo Global has received positive feedback for its expertise in the Arts, entertainment, and music industry, particularly in talent acquisition and management. Clients highlighted the company's exceptional talent pool, high communication standards, and customized support, which contribute to effective scaling and growth. The professionalism and responsiveness of Solvo Global's team were consistently praised, positioning them as a strong partner for businesses seeking to enhance their operational efficiency in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476)

##### Sports Experience
Solvo Global has demonstrated strong expertise in the Sports industry, particularly in building online team stores and graphic design. Clients appreciate their dedication and effective workflow, noting that every challenge was met with determination, leading to significant project success. The personalized service and professionalism have earned high praise, making them a promising choice for clients seeking reliable partners in the Sports domain.
- 1 review for sports industry
- 1 review is 5 stars
- Unknown avg. project cost
- Dev & Design Support for Sporting Goods Company (5.0/5, Jan 24, 2022): Solvo Global is helping a sporting goods company build online team stores and design their graphics. They were hired by the client based on their affordable pricing.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/9343)

##### Other Industry Experience
Solvo Global has demonstrated exceptional expertise in staff augmentation within the Other Industry sector, particularly in logistics and operational support. Clients highlight their professionalism, responsiveness, and ability to scale operations effectively, leading to significant cost savings. One client reported savings of over $2 million annually, attributing their growth directly to Solvo's contributions. Overall, the sentiment is overwhelmingly positive, with clients recommending their services for reliable support and impactful results.
- 1 review for other industry industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Staff Augmentation for Metals Manufacturer (5.0/5, Jul 23, 2020): Solvo is the long-term staff augmentation partner for a steel manufacturer. The team provides support across a range of departments, from IT, to accounting, to sales and beyond.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/143254)

##### Business services Experience
The feedback from clients in the Business services industry highlights Salvo Global's expertise in reducing staffing costs while maintaining high service quality. Clients appreciate the professionalism and bilingual capabilities of Salvo's staff, which align with their operational needs. The company's ability to understand client requirements and tailor solutions has led to significant positive outcomes, including improved net margins and effective workflow integration. Overall sentiment is highly positive, emphasizing Salvo's impact and reliability as a staffing partner.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): Solvo Global provided outsourced staffing. Their team supplied bilingual staff to assist with customer support.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854)

##### Legal Experience
Solvo Global has received positive feedback from clients in the Legal industry, highlighting their expertise in sourcing skilled candidates for administrative and technical roles. Clients appreciate their professionalism, seamless communication, and ability to create tailored solutions that enhance operational efficiency. Notably, organizations like Debt Cleanse Group emphasized Solvo's responsive service and the effectiveness of integrating teams for project management. Overall, the sentiment is highly favorable, indicating that Solvo Global is a strong candidate for legal firms seeking reliable support.
- 2 reviews for legal industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282)
- Development for Legal Service Access Firm (5.0/5, Jul 28, 2020): Solvo Global provides ongoing web dev services to a debt cleansing legal services provider, helping them build out marketing materials, integrate with their mobile app, and implement CRM and other integrations.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/146525)

##### Information technology Experience
Solvo Global has demonstrated strong expertise in call-center support and customer care within the Information Technology industry. Clients commend their high-quality, motivated team and effective project management, consistently meeting deadlines and delivering on promises. Noteworthy feedback highlights their client-centric approach and competitive pricing. Overall, Solvo Global is regarded as a reliable partner, making them a suitable choice for businesses seeking efficient technology-driven solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Voice Services & Account Collections for CRM Platform (5.0/5, May 22, 2020): Solvo Global provided call center support and outbound collection services. A team of ten agents worked to collect on medical and utility accounts on behalf of creditors.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/94297)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.
[Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 6 cities
- Austin, Texas (1 projects)
- Beaumont, Texas (1 projects)
- Chicago, Illinois (2 projects)
- San Ramon, California (1 projects)
- Philadelphia, Pennsylvania (1 projects)
- Kewanee, Illinois (1 projects)

This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)

---

### [CloudTask](https://clutch.co/profile/cloudtask)
#### 5 out of 5 star rating (13 reviews)
- $1,000+ minimum project size
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 50% Sales Outsourcing

#### Company description
CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.
[Visit Website](http://www.cloudtask.com)


#### Exceeds expectations
Client feedback highlights that CloudTask consistently exceeded expectations, particularly in project management and responsiveness. The Director of Sales at Octink noted their exemplary ability to meet and surpass deadlines, alongside meticulous planning and proactive communication. The team's agility in adapting to changing requirements was particularly impressive, leading to measurable outcomes such as increased sales revenue and closed deals. Overall, the client expressed high satisfaction with CloudTask's performance and value.
- Sales Outsourcing for Signage Company (5.0/5, Aug 4, 2023): CloudTask's project management was nothing short of exemplary when helping us find a sales agency. They displayed an impressive ability to deliver items on time, consistently meeting and even exceeding project deadlines. Their team's meticulous planning, proactive communication, and agile approach allowed them to adapt swiftly to changing requirements and unforeseen challenges, ensuring smooth project execution. [Read Full Review](https://clutch.co/go-to-review/cloudtask/222772)

#### 4 reviews mention Call Center Services

Call Center Services for Financial Marketplace Provider
5.0/5 — CloudTask was hired by a financial marketplace provider for their customer service support. The team is tasked with setting appointments, outbound-calling prospects, and onboarding customers.
- 4 of 4 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/cloudtask/222746)

#### Completed projects in 3 countries
- France (1 projects)
- United States (8 projects)
- England (2 projects)

[View Reviews](https://clutch.co/profile/cloudtask?verified=true#reviews)

#### 89% of employees work in Medellín office
Medellín, Colombia
Cra. 38 #26, 
41 - 49 employees
3052092408
[See All Locations (2)](https://clutch.co/profile/cloudtask#location)

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### [Empire Global Solutions](https://clutch.co/profile/empire-global-solutions)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
[Visit Website](https://callcenters.net)


#### High-quality work
Empire Global Solutions has received positive feedback for delivering high-quality work, particularly in customer service. Clients appreciate the company's commitment to providing knowledgeable representatives and their proactive approach to training. One client highlighted their effective communication and daily collaboration, which improved customer satisfaction and reduced complaints. Overall, the sentiment reflects a strong satisfaction with the quality of service provided, with no reported areas for improvement.

#### Experience in 1 industry

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
[Read All Reviews](https://clutch.co/profile/empire-global-solutions?verified=true#reviews)

##### Other Industry Experience
Empire Global Solutions demonstrates significant expertise in the Other Industry, particularly in customer service support for home warranty companies. Clients highlight their ability to provide well-trained representatives, enhancing communication and issue resolution. The firm is praised for its prompt responsiveness and accountability, which has led to reduced customer complaints and improved service efficiency. Overall, the positive sentiment indicates that they are a strong partner for businesses seeking reliable customer service solutions.
- 1 review for other industry industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Outsourced Customer Services for Home Warranty Company (5.0/5, Aug 24, 2022): Empire Global Solutions provides customer service representatives for a home warranty company. They fulfill tasks across the firm's various departments. The resources answer calls and resolve customer issues. 
 [Read Full Review](https://clutch.co/go-to-review/empire-global-solutions/155314)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
[Read All Reviews](https://clutch.co/profile/empire-global-solutions?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

#### 92% of employees work in Barranquilla office
Barranquilla, Colombia
51B-76 Calle 98
76 - 100 employees
+573045934941
[See All Locations (2)](https://clutch.co/profile/empire-global-solutions#location)

---

### [RAM BPO](https://clutch.co/profile/ram-bpo)
#### 5 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
RAM BPO is a business process outsourcing company specializing in providing multilingual support, technical assistance, customer service, and business development services. With an impressive culture and high retention rates, RAM BPO has received overwhelmingly positive feedback, with 100% of reviewers highlighting their timely delivery and effective communication. Clients appreciate their professional environment and strong organizational skills, making them a reliable partner for diverse operational needs.
[Visit Website](https://rambpo.com/)


#### Communicative
Clients commend RAM BPO for their exceptional communication skills, highlighting timely responses and clear updates throughout projects. One reviewer noted their 'amazing communication and clear procedures,' while another emphasized their 'complete responsibility' in managing large projects. The overall sentiment reflects a strong appreciation for the professionalism and respectfulness demonstrated by the team, contributing to a positive working environment that fosters effective collaboration.

#### Reviewed 3 times in the past 6 months

Recent feedback for RAM BPO highlights their strong organizational culture and effective project management. Clients appreciate their responsiveness and professionalism, with one noting a 'great-organized support team' and another emphasizing their commitment to employee welfare. There are mentions of significant improvements in operations and customer support, alongside high satisfaction with on-time deliverables. Overall, sentiment is overwhelmingly positive, with clients expressing gratitude for RAM BPO's contributions and indicating no areas for improvement.
- 3 of 3 reviews are 5 stars
- Unknown avg. project cost
[Read 3 Recent Reviews](https://clutch.co/profile/ram-bpo?sort_by=date_desc&verified=true#reviews)

#### Experience in 3 industries

RAM BPO has demonstrated expertise across various industries including Supply Chain, Logistics, Construction, and Information Technology. Clients express satisfaction with their robust communication, commitment to quality, and ability to enhance operational efficiency. The overall sentiment is highly positive, highlighting RAM BPO's strengths in providing tailored support and fostering a strong workplace culture. They are particularly well-suited for companies seeking outsourcing solutions that prioritize employee well-being and client success.
[Read All Reviews](https://clutch.co/profile/ram-bpo?verified=true#reviews)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight RAM BPO's excellent value for cost, with one noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with client budgets while delivering high-quality services. Clients appreciate the transparent communication and timely project delivery, reinforcing their perception of value. Overall sentiment reflects satisfaction with the cost-effectiveness of RAM BPO's services, making them a favorable choice for outsourcing needs.
[Read All Reviews](https://clutch.co/profile/ram-bpo?verified=true#reviews)

---

### [Origen BPO](https://clutch.co/profile/origen-bpo)
#### 5 out of 5 star rating (1 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 10% Recruiting
- 15% Sales Outsourcing
- 10% Staffing

#### Company description
Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.
[Visit Website](https://www.origenbpo.com)


#### High-quality work
Origen BPO has received positive feedback for delivering high-quality work, particularly in customer support and help desk operations. A CEO noted that their clients' perception of services has improved since engaging Origen BPO, emphasizing that 'the work is done correctly.' Additionally, the client praised the reliability and responsiveness of their team, stating, 'we have a close connection every time we need.' Overall, the sentiment reflects satisfaction with the quality of service provided.

#### 1 review mentions Call Center Services

Customer Support for IT Consulting Firm
5.0/5 — Origen BPO provides ongoing customer support services for an IT consultant firm.&nbsp;

- 1 of 1 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/origen-bpo/157442)

#### Experience in 1 industry

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
[Read All Reviews](https://clutch.co/profile/origen-bpo?verified=true#reviews)

##### Business services Experience
Origen BPO demonstrates significant expertise in the Business services industry, particularly in customer support and help desk operations. Clients have noted an improvement in customer perception due to Origen's effective service delivery. The company is praised for its reliable communication and strong client relationships, showcasing its commitment to quality and responsiveness. Overall, Origen BPO is well-regarded for its professionalism and ability to enhance client satisfaction, making it a suitable partner for businesses seeking support in this sector.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for IT Consulting Firm (5.0/5, Sep 8, 2022): Origen BPO provides ongoing customer support services for an IT consultant firm. 
 [Read Full Review](https://clutch.co/go-to-review/origen-bpo/157442)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
[Read All Reviews](https://clutch.co/profile/origen-bpo?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

---

### [OutPLEX](https://clutch.co/profile/outplex)
#### 5 out of 5 star rating (1 reviews)
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 40% Call Center Services
- 40% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
[Visit Website](https://outplex.com/)


#### Great project management
Clients have consistently praised OutPLEX for their exceptional project management capabilities. One client noted that the 'project management was excellent' and highlighted the team's 'extremely responsive' nature. Furthermore, measurable outcomes such as service levels and cost per call exceeded expectations, reinforcing the effectiveness of their management approach. Overall, the sentiment surrounding OutPLEX's project management is highly positive, with clients appreciating the timely delivery and proactive communication.

#### Experience in 1 industry

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
[Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews)

##### Consumer products & services Experience
OutPLEX has demonstrated strong expertise in the Consumer Products & Services industry, particularly in enhancing customer service and reducing costs for clients like Seta Corp, an online jewelry retailer. Feedback indicates that their team excels in project management, responsiveness, and maintaining high service levels, surpassing client expectations. Their emphasis on cultural alignment and value for cost positions them as a favorable partner for businesses seeking to improve call quality and customer engagement.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Inbound Customer Service for Jewelry Retailer  (5.0/5, Aug 8, 2023): OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. [Read Full Review](https://clutch.co/go-to-review/outplex/223585)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
[Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

#### 32% of employees work in Bogotá office
Bogotá, Colombia
75 - 51 Carrera 7
201 - 250 employees

[See All Locations (3)](https://clutch.co/profile/outplex#location)

---

### [Outsourcing S.A.S BIC](https://clutch.co/profile/outsourcing-sas-bic)
- $10,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 13% Back Office Outsourcing
- 37% Call Center Services
- 25% Customer Service Outsourcing
- 12% HR Consulting
- 13% Staffing

#### Company description
Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
[Visit Website](http://www.outsourcing.com.co/)


---

### [G2A CONSULTING GROUP SAS](https://clutch.co/profile/g2a-consulting-group-sas)
- $10,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 50% Call Center Services
- 15% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
[Visit Website](https://g2aconsultinggroup.com/about-us/)


---

### [CONTACTA USA](https://clutch.co/profile/contacta-usa)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 50% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.contactausa.com/)


---

### [Incontacto](https://clutch.co/profile/incontacto)
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
[Visit Website](http://www.in-contacto.com/)


#### 97% of employees work in Medellín office
Medellín, Colombia
Cra. 43F #14a 120, El Poblado, Medellín, El Poblado, 
31 - 40 employees
+57 4 4489787
[See All Locations (3)](https://clutch.co/profile/incontacto#location)

---

### [Mobility Tech Colombia](https://clutch.co/profile/mobility-tech-colombia)
- < $25 average hourly rate
- 250 - 999 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing
- 20% Transcription

#### Company description
Established in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
[Visit Website](https://www.mobilitytechcolombia.com/)


---

### [Tandem Bridge Talent](https://clutch.co/profile/tandem-bridge-talent)
- $1,000+ minimum project size
- 50 - 249 employees
- Envigado, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 60% Recruiting
- 20% Recruitment Process Outsourcing

#### Company description
Recruiting company Tandem Bridge Talent was launched in 2024. The team focuses on Recruiting and Call Center Services and is based in Envigado, Colombia.
[Visit Website](https://tandembridgetalent.my.canva.site/learnmore)


---

### [Quantica BPO](https://clutch.co/profile/quantica-bpo)
- 250 - 999 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 10% Market Research
- 25% Sales Outsourcing
- 15% Social Media Marketing

#### Company description
Telephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
[Visit Website](http://www.quanticabpo.com/)


---

### [Infinity Connections BPO](https://clutch.co/profile/infinity-connections-bpo)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 30% Call Center Services
- 15% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% Recruitment Process Outsourcing
- 10% Staffing

#### Company description
Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.infinityconnectionsbpo.com/)


#### 94% of employees work in Barranquilla office
Barranquilla, Colombia
43-135 Calle 93
151 - 200 employees
+573174311483
[See All Locations (3)](https://clutch.co/profile/infinity-connections-bpo#location)

---

### [Vinali Group](https://clutch.co/profile/vinali-group)
- 50 - 249 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Recruiting
- 25% Recruitment Process Outsourcing
- 25% Staffing

#### Company description
Vinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
[Visit Website](https://vinaligroup.com/)


---

### [Teledisca](https://clutch.co/profile/teledisca)
- 50 - 249 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 25% Digital Strategy
- 25% Web Development

#### Company description
Teledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
[Visit Website](https://www.teledisca.com/)


---

### [Linked2U](https://clutch.co/profile/linked2u)
- 10 - 49 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://linked2u.co)


---

### [Datascoring De Colombia](https://clutch.co/profile/datascoring-de-colombia)
- 10 - 49 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Datascoring De Colombia, an answering service, is based in Bogotá, Colombia. Established in 1996, the team specializes in Call Center Services.
[Visit Website](https://www.datascoring.co/)


---

### [Kolvoz SAS](https://clutch.co/profile/kolvoz-sas)
- 10 - 49 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 30% Call Center Services
- 30% Corporate Training & Coaching
- 10% Marketing Strategy
- 10% Web Design
- 10% Web Development

#### Company description
Based in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
[Visit Website](http://kolvoz.com/)


---

### [Contact Box Bpo](https://clutch.co/profile/contact-box-bpo)
- 2 - 9 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% BI & Big Data Consulting & SI
- 30% Call Center Services
- 10% Conversion Optimization
- 10% Corporate Training & Coaching
- 10% Digital Strategy
- 10% E-Commerce Development
- 10% Marketing Strategy
- 10% Web Development

#### Company description
Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
[Visit Website](http://www.contactboxbpo.com/)


---

### [Apex America](https://clutch.co/profile/apex-america)
- $10,000+ minimum project size
- 10,000+ employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 40% Call Center Services
- 10% Content Moderation Services
- 20% Customer Service Outsourcing
- 5% Business Consulting
- 5% Robotics Process Automation

#### Company description
Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.apexamerica.com/)


#### 13% of employees work in Bogotá office
Bogotá, Colombia
3472 Carrera 13a
1001 - 2000 employees

[See All Locations (17)](https://clutch.co/profile/apex-america#location)

---

### [Saem Colombia](https://clutch.co/profile/saem-colombia)
- 2 - 9 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% SMS Marketing

#### Company description
Saem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
[Visit Website](https://saemcolombia.com.co/)


---

### [Grupo CMC](https://clutch.co/profile/grupo-cmc-0)
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 20% BI & Big Data Consulting & SI
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 20% IoT Development
- 20% Cybersecurity
- 20% Business Consulting

#### Company description
Grupo CMC is a business intelligence company. Headquartered in Bogotá, Colombia, the firm was launched in 1993. Their team focuses on BI & big data consulting & SI and Cybersecurity.
[Visit Website](http://www.grupocmc.es/)


---

### [GAB Soluciones](https://clutch.co/profile/gab-soluciones)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 20% Call Center Services
- 10% Customer Service Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)
- 15% Sales Outsourcing
- 20% Transcription

#### Company description
Telephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
[Visit Website](https://www.gabsoluciones.com/)


#### 23% of employees work in Medellín office
Medellín, Colombia
Cra 43A, #1-85
2 - 5 employees
3103196105
[See All Locations (2)](https://clutch.co/profile/gab-soluciones#location)

---

### [Emapta](https://clutch.co/profile/emapta)
#### 4.7 out of 5 star rating (3 reviews)
- 10,000+ employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 15% Call Center Services
- 5% Engineering
- 25% Finance & Accounting Outsourcing (FAO)
- 5% HR Consulting
- 25% IT Staff Augmentation

#### Company description
Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
[Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### High-quality work
Clients have expressed high satisfaction with Emapta's ability to deliver high-quality work and support. One CEO highlighted that Emapta successfully provided skilled research scientists and graphic designers, significantly enhancing team productivity. Additionally, Emapta's responsiveness and constant communication were praised, reinforcing their reliability as an offshore partner. Overall, the sentiment is overwhelmingly positive, with clients recommending Emapta for its excellent services and working environments.
- BPO Services for Health Company (4.0/5, Nov 11, 2020): Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. Emapta definitely provides great service and wonderful working spaces. [Read Full Review](https://clutch.co/go-to-review/emapta/111587)

#### Experience in 3 industries

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.
[Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews)

##### Healthcare Experience
Emapta demonstrates strong expertise in the Healthcare industry, particularly in project development and marketing support for medical practices. Clients appreciate their timely communication, competitive pricing, and ability to understand complex challenges. One notable success included a fully booked clinic within eight weeks of opening, showcasing their effective marketing strategies. Overall, Emapta's diverse team and proactive approach make them a valuable partner for healthcare organizations seeking to enhance operational efficiency and patient engagement.
- 1 review for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project.
 [Read Full Review](https://clutch.co/go-to-review/emapta/96999)

##### Energy & natural resources Experience
Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept.
 [Read Full Review](https://clutch.co/go-to-review/emapta/83262)

##### Other Industry Experience
Emapta has demonstrated significant expertise in supporting companies within the Other Industry, particularly in talent acquisition and human resources. Clients have praised their ability to provide skilled personnel, conducive work environments, and responsive communication. The overall sentiment is favorable, with emphasis on Emapta's capacity to enhance productivity and adapt to client needs, although minor improvements in attendance tracking and banking partnerships were noted. This positions Emapta as a reliable partner for businesses seeking operational support and growth.
- 1 review for other industry industry
- Unknown avg. project cost
- BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more.
 [Read Full Review](https://clutch.co/go-to-review/emapta/111587)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered.
[Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 2 countries
- Australia (2 projects)
- United States (1 projects)

This provider is available in 7 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
This provider is fluent in 5 languages:
- English
- French
- German
- Japanese
- Spanish
[View Reviews](https://clutch.co/profile/emapta?verified=true#reviews)

---

### [Webhelp](https://clutch.co/profile/webhelp)
- 10,000+ employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 1% UX/UI Design
- 1% Custom Software Development
- 1% AI Development
- 1% BI & Big Data Consulting & SI
- 5% Back Office Outsourcing
- 23% Call Center Services
- 1% CRM Consulting and SI
- 33% Customer Service Outsourcing
- 1% Digital Strategy
- 1% Unified Communications Consulting & SI
- 5% Finance & Accounting Outsourcing (FAO)
- 1% Graphic Design
- 1% HR Consulting
- 5% Business Consulting
- 1% Mobile App Development
- 15% Sales Outsourcing
- 1% Translation
- 1% Web Design
- 1% Web Development
- 1% Transcription

#### Company description
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
[Visit Website](https://webhelp.com/)


#### 5% of employees work in Bogotá office
Bogotá, Colombia
Canapro - Calle 63, Edificio Canapro, 
More than 5k employees

[See All Locations (52)](https://clutch.co/profile/webhelp#location)

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