Top Call Center Services & Voice Services for IT Services in Colombia
12 Companies
4 Leaders 8 Contenders
Best Call Center Companies & Voice Services for IT Services in Colombia
Sponsored
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Professional4.7 out of 5.0 rating for costReviewed 1 time in the past 6 monthsExceptional results -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services15% Customer Service Outsourcing5% Back Office Outsourcing +4 services5% Business Continuity Management5% Commercial Property Management5% Insurance Services & Brokers5% Procurement SupportSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
FlexibleHelpful7 reviews mention Call Center ServicesOpen to feedback -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
High-quality workTimelyDetail-orientedFlexible -
Solvo Global
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$1,000+< $25 / hr1,000 - 9,999Medellín, ColombiaServices provided
50% Call Center Services50% Back Office OutsourcingSolvo Global provides Contact Center Services, including Inbound and Outbound Call Center functions, lead nurturing, and administrative support. Reviews commend the company for its professionalism, seamless communication, and high-quality candidates. Clients appreciate their proactive approach and effective documentation of processes, indicating a strong cultural disposition for exceeding expectations.
Exceptional resultsReviewed 1 time in the past 6 monthsGreat project managementCommunicative -
$100,000+Undisclosed10,000+Bogotá, Colombia
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
Completed projects in 4 countriesProactiveAccommodatingReceptive -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
Completed projects in 2 countriesEasy to work withReliablePuts the customer first -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
InnovativeEasy to work withCompleted projects in 3 countriesUnique expertise -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Passionate about their workCompleted projects in 13 citiesVery responsiveDedicated -
$1,000+Undisclosed10 - 49Medellín, Colombia
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingCloudTask offers a range of services, including Contact Center Services, Customer Support Services, Inbound and Outbound Call Center, and Telemarketing Services. Across their reviews, clients consistently praise their professionalism, responsiveness, and ability to deliver on project goals, highlighting improvements in lead generation, sales efficiency, and customer engagement. The overall feedback indicates a high level of client satisfaction with CloudTask's expertise and project management capabilities.
Well-organized projects5.0 out of 5.0 rating for costExceptional performanceExceptional results -
$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Services provided
30% Recruitment Process Outsourcing20% IT Staff Augmentation15% HR Outsourcing +3 services15% Sales Outsourcing10% Custom Software Development10% Marketing StrategyParrolabs provides a range of services including web and mobile app development, social media management, and SEO optimization. Overall feedback highlights their high-quality, reliable work, responsiveness, and seamless integration with client teams. Clients consistently praise Parrolabs for their collaborative approach, technical expertise, and commitment to meeting deadlines and addressing issues promptly.
Completed projects in 4 countriesGreat project managementExperiencedKnowledgeable -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
30% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Sales Outsourcing10% Recruiting10% StaffingOrigen BPO offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center solutions. The reviews highlight their effective project management and notable improvement in client satisfaction, emphasizing close communication and correct execution of tasks. The company is praised for its reliable service and positive impact on customer perceptions.
1 review mentions Call Center ServicesHigh-quality work5.0 out of 5.0 rating for cost -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Call Center Services30% Customer Service Outsourcing10% BI & Big Data Consulting & SI +3 services10% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Sales Outsourcing20% TranscriptionEstablished in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
Read more -
Undisclosed< $25 / hr50 - 249Zagreb, Croatia
Services provided
15% Call Center Services31% Customer Service Outsourcing20% Back Office Outsourcing +11 services10% Direct Marketing5% Advertising5% CRM Consulting and SI5% Market Research2% Ecommerce Marketing2% Staffing1% Compliance Consulting1% Demand Generation Marketing1% ERP Consulting and SI1% Procurement Support1% SMS MarketingSignifico offers a comprehensive range of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Clients highlight Significo's reliability, expertise, and ability to meet deadlines, noting significant improvements in customer satisfaction and operational efficiency. The company's commitment to quality and value is consistently praised across reviews.
Passionate about their work2 reviews mention Call Center ServicesKnowledgeable5.0 out of 5.0 rating for cost -
$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Back Office Outsourcing20% CRM Consulting and SI +1 service10% Customer Service OutsourcingValoris Center, specializing in Contact Center Services, provides a comprehensive array of services, including Customer Support, Inbound and Outbound Call Center, and Telemarketing Services. Across various reviews, clients commend the company for its professionalism, flexibility, and proactive approach. Although some feedback highlights high personnel turnover, Valoris is generally praised for delivering results on time, adapting to client needs, and maintaining strong communication.
FlexibleTimelyAccommodatingEfficient -
$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
Completed projects in 4 countriesProactiveAccommodatingReceptive -
$100,000+< $25 / hr250 - 999Barranquilla, Colombia
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Blockchain +1 service20% Sales OutsourcingCenter Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
Read more -
$1,000+< $25 / hr2 - 9Bogotá, Colombia
Services provided
40% Email Marketing30% CRM Consulting and SI20% Sales Outsourcing +1 service10% Low/No Code DevelopmentCRM Advisors offers consulting services to enhance cold email outreach strategies, leveraging AI tools for massive personalization to improve engagement and response rates. The feedback highlights their proficiency in cold outreach and responsive project management, resulting in successful outcomes like increased reply rates and meetings set. The overall experience was positive, with a suggestion for additional training on maintaining personalization in future campaigns.
Understands the needs of their clients5.0 out of 5.0 rating for costTimelyPersonable -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
25% Call Center Services25% Recruiting25% Recruitment Process Outsourcing +1 service25% StaffingVinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
Read more -
$10,000+$50 - $99 / hr250 - 999Medellín, Colombia
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +5 services15% Finance & Accounting Outsourcing (FAO)10% Supply Chain Management5% Content Moderation Services5% Data Annotation Services5% Procurement SupportLocated in Makati, Philippines and Medellín, Colombia, SuperStaff.com is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for IT Services in Colombia
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$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
25.8/40.017.2/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Ability to deliver
32.1/40.017/20 Reviews8.1/10 Clients & Experience7/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
21.4/40.016.4/20 Reviews0.4/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
12.6/40.00/20 Reviews6.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services70% Other -
Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$100,000+< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr2 - 9Bogotá, Colombia
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$10,000+$50 - $99 / hr250 - 999Medellín, Colombia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other -
$100,000+Undisclosed10,000+Bogotá, Colombia
Ability to deliver
30.6/40.017/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other
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