# Top Call Center Services & Voice Services in Colombia

Highly reviewed Call Centers companies in Colombia include ContactPoint 360, Outsourced, TDCX, Solvo Global, CloudTask, Parrolabs, Empire Global Solutions, RAM BPO, Origen BPO, Expansion Americas.



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## List of the Best Top Call Center Services & Voice Services in Colombia

Ratings Updated: Jul 16, 2026


### [ContactPoint 360](https://clutch.co/profile/contactpoint-360)
#### 4.8 out of 5 star rating (6 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 19% Back Office Outsourcing
- 41% Call Center Services
- 29% Customer Service Outsourcing
- 11% Sales Outsourcing

#### Company description
ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
[Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 2 times in the past 6 months

Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive.
- 2 of 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
[Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)

#### Completed projects in 5 countries
- Armenia (1 projects)
- Canada (1 projects)
- Costa Rica (1 projects)
- Czech Republic (1 projects)
- Estonia (1 projects)

This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)

#### 10% of employees work in Bogotá office
Bogotá, Colombia
Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor,
201 - 250 employees

[See All Locations (9)](https://clutch.co/profile/contactpoint-360#location)

---

### [Outsourced](https://clutch.co/profile/outsourced)
#### 4.9 out of 5 star rating (12 reviews)
- 1,000 - 9,999 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 15% HR Outsourcing
- 15% IT Staff Augmentation
- 15% Staffing

#### Company description
Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls.
[Visit Website](https://outsourced.co/)


#### Flexible
Clients have expressed high satisfaction with Outsourced's flexibility, particularly in accommodating varying hours and managing timezone differences. One client highlighted the adaptability of both the technical and administrative teams, noting their commitment to delivering projects on time and prioritizing tasks effectively. Overall, the sentiment reflects a strong appreciation for Outsourced's responsive and supportive approach to project management.
- Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Their commitment to the project has been most impressive. Flexibility with the hours and dedication despite the timezone difference was noted as a significant strength. The company demonstrated professional handling of matters and good treatment of their employees. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788)

#### Reviewed 1 time in the past 6 months

Recent reviews of Outsourced indicate a generally positive sentiment, particularly regarding their recruitment services. Clients have praised the efficient hiring process and the cultural fit of the team members provided. One client specifically highlighted the exceptional support from Michelle, the Client Success Director, noting her critical role in their ongoing partnership. However, some frustrations were mentioned concerning staff operating controls, suggesting room for improvement in management practices.
- 0 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Outsourced for its competitive pricing and overall value for money. For instance, one CEO noted that Outsourced's offerings were 'relatively cheap compared to Australia,' highlighting significant cost savings. Another client emphasized that the pricing fit their budget while providing 'good value for cost.' Overall, the sentiment reflects satisfaction with the affordability and quality of services, making Outsourced a favorable choice for various projects.
[Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 5 countries
- Australia (4 projects)
- Canada (1 projects)
- Israel (1 projects)
- Switzerland (1 projects)
- United States (3 projects)

This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews)

---

### [TDCX](https://clutch.co/profile/tdcx)
#### 4.8 out of 5 star rating (12 reviews)
- $100,000+ minimum project size
- 10,000+ employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Business Consulting
- 20% Sales Outsourcing

#### Company description
TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
[Visit Website](https://www.tdcx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=co-call-centers)


#### 6 reviews mention Call Center Services

Customer Deployment for Consumer Products Company
5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture.

- 6 of 6 Call Center Services reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/tdcx/164043)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
[Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 4 countries
- Germany (1 projects)
- Singapore (7 projects)
- Spain (1 projects)
- United States (1 projects)

This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
[View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)

#### 7% of employees work in Bogotá office
Bogotá, Colombia
Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
751 - 1000 employees
+57 601 743 3303
[See All Locations (18)](https://clutch.co/profile/tdcx#location)

---

### [Solvo Global](https://clutch.co/profile/solvo-global)
#### 5 out of 5 star rating (7 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 15% Call Center Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% Recruiting
- 5% Sales Outsourcing
- 10% IT Staff Augmentation
- 10% Staffing

#### Company description
Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
[Visit Website](https://solvoglobal.com/customer-service/?utm_source=clutch.co&utm_medium=referral&utm_campaign=co-call-centers)


#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.
[Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 6 cities
- Austin, Texas (1 projects)
- Beaumont, Texas (1 projects)
- Chicago, Illinois (2 projects)
- San Ramon, California (1 projects)
- Philadelphia, Pennsylvania (1 projects)
- Kewanee, Illinois (1 projects)

[View Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)

#### 61% of employees work in Medellín office
Medellín, Colombia
Cl. 10 Sur # 48B - 29
401 - 500 employees

[See All Locations (3)](https://clutch.co/profile/solvo-global#location)

---

### [CloudTask](https://clutch.co/profile/cloudtask)
#### 5 out of 5 star rating (13 reviews)
- $1,000+ minimum project size
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 50% Sales Outsourcing

#### Company description
CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.
[Visit Website](http://www.cloudtask.com)


#### Communicative
Clients consistently highlight CloudTask's exemplary communication and project management skills. For instance, one client noted their 'meticulous planning' and 'proactive communication,' which facilitated timely delivery and responsiveness to needs. Another client emphasized CloudTask's 'effective communication and adaptability,' contributing to a strong working relationship. Overall, the sentiment regarding CloudTask's communicative approach is overwhelmingly positive, with no significant areas for improvement identified by clients.
- Digital Marketing Strategy for Outsourced Staffing Firm (5.0/5, May 30, 2023): CloudTask's project management was highlighted by timely delivery, effective communication, adaptability to our needs, problem-solving capabilities, and a client-centric focus. Their ability to meet deadlines, promptly respond to our requests, and maintain open communication channels fostered a strong working relationship and contributed to the project's overall success. [Read Full Review](https://clutch.co/go-to-review/cloudtask/205221)
- Sales Outsourcing for Building Data Solutions Company (5.0/5, Aug 4, 2023): In the collaboration between Sontay and CloudTask, project management was conducted with exceptional efficiency and precision. Both companies demonstrated excellent communication and organization throughout the entire project. [Read Full Review](https://clutch.co/go-to-review/cloudtask/222785)

#### 4 reviews mention Call Center Services

Call Center Services for Financial Marketplace Provider
5.0/5 — CloudTask was hired by a financial marketplace provider for their customer service support. The team is tasked with setting appointments, outbound-calling prospects, and onboarding customers.
- 4 of 4 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/cloudtask/222746)

#### Completed projects in 3 countries
- France (1 projects)
- United States (8 projects)
- England (2 projects)

[View Reviews](https://clutch.co/profile/cloudtask?verified=true#reviews)

#### 89% of employees work in Medellín office
Medellín, Colombia
Cra. 38 #26, 
41 - 49 employees
3052092408
[See All Locations (2)](https://clutch.co/profile/cloudtask#location)

---

### [Parrolabs](https://clutch.co/profile/parrolabs)
#### 5 out of 5 star rating (13 reviews)
- $10,000+ minimum project size
- $50 - $99 average hourly rate
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 15% HR Outsourcing
- 10% Marketing Strategy
- 20% Recruitment Process Outsourcing
- 15% Sales Outsourcing
- 20% IT Staff Augmentation
- 10% Web Design

#### Company description
Parrolabs is a diverse digital agency offering services in web and mobile development, social media management, and SEO optimization. Reviewers consistently praise their collaborative, responsive approach, and problem-solving capabilities. With a strong emphasis on understanding client needs, approximately 90% of reviews highlight their professionalism and adaptability, while the remaining acknowledge their expertise in modern technologies. Parrolabs is recognized for forming strong, enduring partnerships with clients.
[Visit Website](http://www.parrolabs.com/?utm_source=clutch.co&utm_medium=referral)


#### Professional
Clients have consistently praised Parrolabs for their professionalism and responsiveness. One CEO noted that their work significantly improved internal efficiencies and highlighted their client-centric, collaborative approach. They are described as flexible and open-minded, adapting to project management needs and suggestions with ease. This positive sentiment is reinforced by a long-term partnership, indicating trust and satisfaction with Parrolabs' professional conduct.
- Coding & Configuration for BigCommerce Platform (5.0/5, Mar 6, 2019): Our clients are all very happy with Parrolabs' response time and professionalism. Their work has helped improved overall efficiencies internally. We're so happy with their work that we've decided to add a couple more resources from their team to our account. [Read Full Review](https://clutch.co/go-to-review/parrolabs/69570)

#### Experience in 7 industries

Parrolabs has demonstrated expertise across diverse industries, including Education, Retail, Information Technology, Advertising & Marketing, Media, and Business Services. Feedback highlights their strengths in collaborative project management, technical proficiency—especially in Ruby on Rails and web development—and responsiveness, fostering long-term partnerships. Clients in Education noted enhanced website functionalities, while those in Retail and Advertising praised their impactful SEO strategies. Overall, sentiment reflects high satisfaction, particularly in sectors requiring innovative tech solutions and consistent support.
[Read All Reviews](https://clutch.co/profile/parrolabs?verified=true#reviews)

##### Media Experience
Parrolabs has demonstrated exceptional expertise in the Media industry, particularly in enhancing website performance for news media companies. Clients have praised their ability to refactor code effectively, resulting in improved loading speeds and functionality. Their understanding of current technologies and project management skills foster timely communication and responsiveness. Overall, clients express high satisfaction, making Parrolabs a strong candidate for businesses seeking reliable development solutions in the Media sector.
- 1 review for media industry
- 1 review is 5 stars
- Unknown avg. project cost
- React Web Development for News Media Company (5.0/5, Feb 19, 2019): Helping correct the code delivered by a previous vendor, Parrolabs oversaw the complete code refactoring for a React website.
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/61507)

##### Software Experience
Parrolabs demonstrates significant expertise in software development, particularly in long-term feature development for SaaS products. Clients appreciate their strong cultural fit, value for cost, and ability to integrate seamlessly with internal teams. Feedback highlights their proactive problem-solving and responsiveness, showcasing their commitment to client needs. Overall, Parrolabs is seen as a reliable partner capable of delivering quality results in the software industry.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Software Development Staff Augmentation for Shelter Mgmt Co (5.0/5, May 21, 2024): Parrolabs has augmented the staff of a software company to develop and maintain their apps. The team has collaborated to build the apps' key components, implement new features into a SaaS product, and fix bugs. [Read Full Review](https://clutch.co/go-to-review/parrolabs/290026)

##### Advertising & marketing Experience
Parrolabs has garnered positive feedback in the Advertising and Marketing industry, showcasing their expertise in website development and project management. Clients commend their collaborative approach, proactive communication, and commitment to delivering high-quality results. Notably, their team, including senior leadership involvement, demonstrates strong technical skills and adaptability. Overall, Parrolabs is well-regarded for their ability to meet client needs and enhance business outcomes, making them a suitable partner for organizations seeking innovative marketing solutions.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- MVP Development for Email Marketing Company (5.0/5, Nov 14, 2017): Developers from Parrolabs joined an internal team to finish an email marketing platform MVP for launch.
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/28524)
- New Website Dev for Branding Agency (5.0/5, Dec 13, 2022): Parrolabs developed and designed a website for a third-party client. From kick-off to site design and architecture, the team collaborated to make sure the company is using the latest technology.
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/171817)

##### Nonprofit Experience
Parrolabs has garnered positive feedback from nonprofit clients, particularly for their effective management of social media campaigns. Notably, the CEO’s international experience and the team's responsiveness were highlighted as strengths. Clients appreciated their strategic planning and alignment with organizational goals. Overall, Parrolabs is seen as a capable partner with expertise in the nonprofit sector, making them a suitable choice for organizations seeking impactful digital marketing solutions.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Unknown avg. project cost
- Social Media Marketing Campaign Management for Nonprofit (5.0/5, Nov 12, 2022): Parrolabs managed a technology nonprofit's social media campaign during the COVID-19 pandemic. They created detailed posting timelines and a strategy that aligned with the organization's marketing campaign. 
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/166679)

##### Information technology Experience
Parrolabs has garnered positive feedback in the Information Technology sector, particularly for their expertise in web development and Ruby programming. Clients commend their proactive communication, user-friendly designs, and thorough understanding of business needs, leading to successful project outcomes. Their strong emphasis on candidate quality in software engineering underscores their impact in recruitment solutions. Overall, Parrolabs is well-regarded for their dedicated service and technical proficiency, making them a reliable choice for IT projects.
- 2 reviews for information technology industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Web Redevelopment for Physical Therapy Courses Company (5.0/5, Feb 28, 2018): Parrolabs provides website redevelopment to improve usability and traffic. The solution involves combining multiple websites, incorporating user tests for data analysis, and adding online payment processes.
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/55023)
- Ruby on Rails Dev for Tech Advisory (5.0/5, Jan 7, 2020): Parrolabs augmented development for a third-party client of a global software engineering recruitment agency. Assigning one developer, they provided supplemental resources with experience in Ruby on Rails.  
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/113553)

##### IT Services Experience
Parrolabs has received positive feedback in the IT Services industry for their expertise in development support, particularly in e-commerce and mobile applications. Clients highlight their professionalism, responsiveness, and collaborative approach, emphasizing a strong partnership and adaptability to project needs. The ongoing engagements and satisfaction with project outcomes indicate their ability to enhance efficiencies for clients. Overall, Parrolabs is well-regarded for their client-centric mindset and flexibility, making them a promising choice for businesses in need of IT services.
- 1 review for it services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Coding & Configuration for BigCommerce Platform (5.0/5, Mar 6, 2019): Parrolabs provides development support on various projects as needed, which has included building out an e-commerce platform and mobile app.
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/69570)

##### Retail Experience
Parrolabs has demonstrated strong expertise in the Retail industry, particularly in enhancing SEO and optimizing websites for e-commerce. Clients have praised their ability to effectively manage transitions, as seen in a successful domain change that minimized sales impact and even resulted in a notable sales increase post-optimization. Their project management practices, including regular communication and adaptability to client needs, have been highlighted as key strengths. Overall, Parrolabs is seen as a reliable partner capable of driving growth for retail businesses.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Frontend Web Redevelopment for Floral Design Company (5.0/5, Feb 4, 2020): Parrolabs supported a React frontend redevelopment for a Canadian flower company. Starting with a Drupal site, they decoupled the platform to enhance the site’s SEO score. They produced a workable solution.
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/132341)
- Web Dev and SEO for Online Knives Retailer (5.0/5, Oct 13, 2017): Within 6 months, Parrolabs transitioned the company's site to a new domain while ensuring minimal impact. They helped restructure the pages and optimize them for SEO and also contributed to an internal CMS, using PHP and JavaScript.
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/141438)

##### Education Experience
Parrolabs has received positive feedback from clients in the Education industry, particularly for their expertise in maintaining and upgrading web platforms. Their work has significantly improved performance and user experience for organizations like the World Bible School and World English Institute. Clients commend their attention to detail, responsiveness, and commitment to understanding project goals. Overall, Parrolabs is recognized as a reliable partner capable of delivering high-quality solutions tailored to the unique needs of educational organizations.
- 2 reviews for education industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Website Rebuild & Ongoing Dev for Language Learning Co (5.0/5, Sep 22, 2020): Parrolabs redeveloped a website for a language learning organization. The team not only built additional features but also advanced existing functions using Ruby on Rails. They also migrated the site to DOT4.
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/69032)
- Web & App Development for Bible Study Resource Provider (5.0/5, Jan 29, 2020): Parrolabs performed website maintenance for a bible school, migrating their correspondence service to AWS and improving legacy coding issues in the backend. They're also currently building a mobile app.
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/128480)

##### Business services Experience
Parrolabs has demonstrated expertise in business development solutions, particularly in e-commerce applications. Clients appreciate their availability and collaborative approach, which effectively addresses project needs. While there were some challenges with project scope management, the overall sentiment reflects satisfaction with the completed products and adherence to budget. Their competitive pricing and strong client recommendations position them as a viable option for businesses in need of development support within the Business services industry.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- e-Commerce Solution for Business Dev Advising Firm (5.0/5, Sep 20, 2017): Assigning four developers, Parrolabs built an e-commerce solution for a third party client using Ruby on Rails. They also assisted with user stories and with scaling down the vision to an MVP
 [Read Full Review](https://clutch.co/go-to-review/parrolabs/134670)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted they chose Parrolabs for their 'good value for cost,' while another emphasized their competitive pricing compared to industry standards. Overall, clients express satisfaction with the quality of work relative to the investment, stating that Parrolabs delivers high-quality results and effectively meets project needs without exceeding budget expectations.
[Read All Reviews](https://clutch.co/profile/parrolabs?verified=true#reviews)
- $10,000 to $49,000 (5 reviews)
- $50,000 to $199,999 (4 reviews)

#### Completed projects in 4 countries
- Canada (1 projects)
- Colombia (1 projects)
- Netherlands (1 projects)
- United States (10 projects)

[View Reviews](https://clutch.co/profile/parrolabs?verified=true#reviews)

---

### [Empire Global Solutions](https://clutch.co/profile/empire-global-solutions)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
[Visit Website](https://callcenters.net)


#### Proactive
Clients have expressed high satisfaction with Empire Global Solutions' proactive approach. For example, one VP noted the company's commitment to training their representatives, ensuring they are knowledgeable and capable of addressing customer needs effectively. Daily communication and feedback loops were highlighted as key factors in resolving issues promptly. Overall, the sentiment reflects a strong appreciation for their accountability and willingness to improve service quality.

#### Experience in 1 industry

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
[Read All Reviews](https://clutch.co/profile/empire-global-solutions?verified=true#reviews)

##### Other Industry Experience
Empire Global Solutions demonstrates significant expertise in the Other Industry, particularly in customer service support for home warranty companies. Clients highlight their ability to provide well-trained representatives, enhancing communication and issue resolution. The firm is praised for its prompt responsiveness and accountability, which has led to reduced customer complaints and improved service efficiency. Overall, the positive sentiment indicates that they are a strong partner for businesses seeking reliable customer service solutions.
- 1 review for other industry industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Outsourced Customer Services for Home Warranty Company (5.0/5, Aug 24, 2022): Empire Global Solutions provides customer service representatives for a home warranty company. They fulfill tasks across the firm's various departments. The resources answer calls and resolve customer issues. 
 [Read Full Review](https://clutch.co/go-to-review/empire-global-solutions/155314)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
[Read All Reviews](https://clutch.co/profile/empire-global-solutions?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

#### 92% of employees work in Barranquilla office
Barranquilla, Colombia
51B-76 Calle 98
76 - 100 employees
+573045934941
[See All Locations (2)](https://clutch.co/profile/empire-global-solutions#location)

---

### [RAM BPO](https://clutch.co/profile/ram-bpo)
#### 5 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
RAM BPO is a business process outsourcing company, primarily offering customer support, HR management, and operational support services. The company has garnered overwhelmingly positive feedback from clients, with approximately 100% of reviewers highlighting their on-time delivery and strong company culture. Clients appreciate RAM BPO's collaborative approach and professionalism, noting their ability to manage operations effectively and enhance business processes.
[Visit Website](https://rambpo.com/)


---

### [Origen BPO](https://clutch.co/profile/origen-bpo)
#### 5 out of 5 star rating (1 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 10% Recruiting
- 15% Sales Outsourcing
- 10% Staffing

#### Company description
Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.
[Visit Website](https://www.origenbpo.com)


#### High-quality work
Origen BPO has received positive feedback for delivering high-quality work, particularly in customer support and help desk operations. A CEO noted that their clients' perception of services has improved since engaging Origen BPO, emphasizing that 'the work is done correctly.' Additionally, the client praised the reliability and responsiveness of their team, stating, 'we have a close connection every time we need.' Overall, the sentiment reflects satisfaction with the quality of service provided.

#### 1 review mentions Call Center Services

Customer Support for IT Consulting Firm
5.0/5 — Origen BPO provides ongoing customer support services for an IT consultant firm.&nbsp;

- 1 of 1 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/origen-bpo/157442)

#### Experience in 1 industry

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
[Read All Reviews](https://clutch.co/profile/origen-bpo?verified=true#reviews)

##### Business services Experience
Origen BPO demonstrates significant expertise in the Business services industry, particularly in customer support and help desk operations. Clients have noted an improvement in customer perception due to Origen's effective service delivery. The company is praised for its reliable communication and strong client relationships, showcasing its commitment to quality and responsiveness. Overall, Origen BPO is well-regarded for its professionalism and ability to enhance client satisfaction, making it a suitable partner for businesses seeking support in this sector.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for IT Consulting Firm (5.0/5, Sep 8, 2022): Origen BPO provides ongoing customer support services for an IT consultant firm. 
 [Read Full Review](https://clutch.co/go-to-review/origen-bpo/157442)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
[Read All Reviews](https://clutch.co/profile/origen-bpo?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

---

### [Expansion Americas](https://clutch.co/profile/expansion-americas)
#### 5 out of 5 star rating (5 reviews)
- $1,000+ minimum project size
- $150 - $199 average hourly rate
- 10 - 49 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Demand Generation Marketing
- 25% Generative AI
- 25% Market Research
- 30% Sales Outsourcing

#### Company description
Expansion Americas is a business development and market research firm specializing in lead generation, market intelligence, and strategic advisory services across various industries. Reviews highlight their strong market knowledge, with impressive results such as a 35% conversion rate and a 520% pipeline growth, and a high level of customer satisfaction, as evidenced by 100% positive feedback with no indicated areas for improvement.
[Visit Website](https://expansionamericas.com/)


#### Great project management
Clients have consistently praised Expansion Americas for their outstanding project management capabilities. One client noted the team's high seniority, flexibility, and agility, which significantly contributed to exceeding international revenue expectations by over 165% year-over-year. The effectiveness of their project management was highlighted as a key factor in generating approximately 20 qualified leads per month, demonstrating their ability to deliver impressive results while maintaining strong communication throughout the engagement.

#### Reviewed 4 times in the past 6 months

Recent reviews of Expansion Americas reflect a highly positive sentiment, with clients praising their market knowledge, effective lead generation, and project management. Notably, one client highlighted a 35% conversion rate and 520% pipeline growth from their engagement, while another reported a 165% increase in international revenue year-over-year. Clients appreciate the team's organization, communication, and cultural fit, with many indicating no areas for improvement. Overall, Expansion Americas is viewed as a valuable partner in business development.
- 4 of 4 reviews are 5 stars
- Less than $10,000 avg. project cost
[Read 4 Recent Reviews](https://clutch.co/profile/expansion-americas?sort_by=date_desc&verified=true#reviews)

#### Experience in 3 industries

Expansion Americas has demonstrated expertise across three industries: Real Estate, Education, and Non-Profit. In Real Estate, they excelled in market research and lead generation, receiving positive feedback for their comprehensive advisory services. In Education, they delivered impressive results in lead generation and conversion rates. Their work with Non-Profit organizations resulted in significant revenue growth and effective B2B outreach. Overall, sentiment across all sectors is highly positive, indicating strong alignment with client needs and successful outcomes.
[Read All Reviews](https://clutch.co/profile/expansion-americas?verified=true#reviews)

##### Real estate Experience
Expansion Americas has demonstrated significant expertise in the real estate sector, providing market research and business development support tailored to clients' needs. Clients have praised their holistic approach and timely project management, which has led to concrete business opportunities. Their deep understanding of market trends and client requirements, coupled with a professional team, positions them as a valuable partner for businesses seeking growth in the real estate industry.
- 2 reviews for real estate industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Business Consulting for Real Estate Firm (5.0/5, Apr 15, 2026): Expansion Americas provided market research and business prospecting services for a real estate firm. The team offered guidance based on market trends and generated commercial opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/expansion-americas/450336)
- Commercial Property Management for Real Estate Company (5.0/5, Apr 28, 2026): Expansion Americas has provided market research and business development support for a real estate company. The team has introduced the client to a potential lead and showcased their market expertise. [Read Full Review](https://clutch.co/go-to-review/expansion-americas/453389)

##### Education Experience
Expansion Americas has demonstrated significant expertise in the Education industry, particularly in lead generation and partnership development with international universities. Clients have praised their comprehensive go-to-market strategies, which resulted in impressive outcomes, including a 35% conversion rate and 520% pipeline growth. Their strong alignment with client values, effective communication, and commitment to delivering timely results further enhance their reputation. Overall, they are positioned as a solid partner for educational organizations seeking growth and market expansion.
- 1 review for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Lead Generation Services for Academic Institution (5.0/5, Apr 14, 2026): Expansion Americas provided lead generation services for an academic institution. The team was responsible for the entire go-to-market strategy, including market research and business intelligence. [Read Full Review](https://clutch.co/go-to-review/expansion-americas/450121)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently report that Expansion Americas offers good value for money, often highlighting their competitive pricing and effective results. One client noted that their pricing fit within budget while delivering significant outcomes, including a 35% conversion rate and 520% pipeline growth. Another mentioned a 165% increase in international revenue, attributing this success to the company's cost-effective services. Overall, the sentiment around their pricing and value proposition is positive, with multiple clients expressing satisfaction with the return on investment.
[Read All Reviews](https://clutch.co/profile/expansion-americas?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [BPM CONSULTING SAS](https://clutch.co/profile/bpm-consulting-sas)
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% BI & Big Data Consulting & SI
- 10% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 10% IT Managed Services
- 10% Cybersecurity

#### Company description
BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.bpmconsulting.com.co/)


---

### [OutPLEX](https://clutch.co/profile/outplex)
#### 5 out of 5 star rating (1 reviews)
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 40% Call Center Services
- 40% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
[Visit Website](https://outplex.com/)


#### Great project management
Clients have consistently praised OutPLEX for their exceptional project management capabilities. One client noted that the 'project management was excellent' and highlighted the team's 'extremely responsive' nature. Furthermore, measurable outcomes such as service levels and cost per call exceeded expectations, reinforcing the effectiveness of their management approach. Overall, the sentiment surrounding OutPLEX's project management is highly positive, with clients appreciating the timely delivery and proactive communication.

#### Experience in 1 industry

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
[Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews)

##### Consumer products & services Experience
OutPLEX has demonstrated strong expertise in the Consumer Products & Services industry, particularly in enhancing customer service and reducing costs for clients like Seta Corp, an online jewelry retailer. Feedback indicates that their team excels in project management, responsiveness, and maintaining high service levels, surpassing client expectations. Their emphasis on cultural alignment and value for cost positions them as a favorable partner for businesses seeking to improve call quality and customer engagement.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Inbound Customer Service for Jewelry Retailer  (5.0/5, Aug 8, 2023): OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. [Read Full Review](https://clutch.co/go-to-review/outplex/223585)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
[Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

#### 32% of employees work in Bogotá office
Bogotá, Colombia
75 - 51 Carrera 7
201 - 250 employees

[See All Locations (3)](https://clutch.co/profile/outplex#location)

---

### [Outsourcing S.A.S BIC](https://clutch.co/profile/outsourcing-sas-bic)
- $10,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 13% Back Office Outsourcing
- 37% Call Center Services
- 25% Customer Service Outsourcing
- 12% HR Consulting
- 13% Staffing

#### Company description
Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
[Visit Website](http://www.outsourcing.com.co/)


---

### [G2A CONSULTING GROUP SAS](https://clutch.co/profile/g2a-consulting-group-sas)
- $10,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 50% Call Center Services
- 15% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
[Visit Website](https://g2aconsultinggroup.com/about-us/)


---

### [Mobility Tech Colombia](https://clutch.co/profile/mobility-tech-colombia)
- < $25 average hourly rate
- 250 - 999 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing
- 20% Transcription

#### Company description
Established in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
[Visit Website](https://www.mobilitytechcolombia.com/)


---

### [CONTACTA USA](https://clutch.co/profile/contacta-usa)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 50% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.contactausa.com/)


---

### [elev8.io](https://clutch.co/profile/elev8io)
- $10,000+ minimum project size
- $200 - $300 average hourly rate
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 50% Sales Outsourcing
- 50% Pay Per Click

#### Company description
Small PPC company and Sales Outsourcing company elev8.io, is headquartered in Medellín, Colombia. The team focuses on Pay Per Click and Sales Outsourcing.
[Visit Website](https://elev8.io/)


---

### [WORLD JOINT CONNECTION](https://clutch.co/profile/world-joint-connection)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Madrid, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 30% Call Center Services
- 10% Customer Service Outsourcing
- 15% Sales Outsourcing
- 20% Direct Marketing

#### Company description
WORLD JOINT CONNECTION is a Madrid, Colombia-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
[Visit Website](https://worldjointsas.com/)


---

### [SuperStaff](https://clutch.co/profile/superstaff)
#### 4.8 out of 5 star rating (10 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 5% Content Moderation Services
- 20% Customer Service Outsourcing
- 5% Data Annotation Services
- 15% Finance & Accounting Outsourcing (FAO)
- 5% Procurement Support
- 10% Supply Chain Management

#### Company description
SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.
[Visit Website](https://www.superstaff.com)


#### 1 review mentions Call Center Services

Call Center Services for Movie Content Creation Company
4.5/5 — SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails.
- 0 of 1 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/superstaff/412392)

#### Experience in 3 industries

SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
[Read All Reviews](https://clutch.co/profile/superstaff?verified=true#reviews)

##### Logistics & Supply Chain Experience
SuperStaff has demonstrated significant expertise in the Logistics & Supply Chain industry, providing valuable support to Dropoff, Inc. in enhancing their overnight dispatch operations. Clients have praised their responsive management, professionalism, and ability to deliver measurable improvements in performance metrics, including faster response times and higher on-time delivery rates. Overall, SuperStaff's strong cultural alignment, transparency, and problem-solving capabilities indicate a solid fit for companies seeking reliable logistics and operational support.
- 1 review for logistics & supply chain industry
- Unknown avg. project cost
- Logistics & Customer Support Services for Logistics Co (4.5/5, Oct 9, 2025): SuperStaff provides logistics and customer support services for a logistics company. The team handles inbound and outbound customer calls, order assignment, driver monitoring, and other logistical tasks. [Read Full Review](https://clutch.co/go-to-review/superstaff/412327)

##### Arts, entertainment & music Experience
The reviews highlight SuperStaff's strong performance in the Arts, entertainment & music industry, particularly in customer support and technical issue resolution. Clients commend their professionalism, quick adaptation to specialized systems, and effective communication, which resulted in improved customer satisfaction scores. However, there are concerns about the accuracy of technical guidance and the need for better training alignment with real-world applications. Overall, SuperStaff is seen as a reliable partner for businesses looking to enhance their operational efficiency in this sector.
- 2 reviews for arts, entertainment & music industry
- $50,000 – $199,999 avg. project cost
- Call Center Services for Movie Content Creation Company (4.5/5, Oct 9, 2025): SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. [Read Full Review](https://clutch.co/go-to-review/superstaff/412392)
- BPO Services for Entertainment Company (4.0/5, Oct 13, 2025): SuperStaff provides BPO services for an entertainment company. The team handles the front-line resolution center for routine and moderate issues and provides documentation for those that require escalation. [Read Full Review](https://clutch.co/go-to-review/superstaff/412832)

#### Completed projects in 2 countries
- South Korea (2 projects)
- United States (2 projects)

[View Reviews](https://clutch.co/profile/superstaff?verified=true#reviews)

#### 31% of employees work in Medellín office
Medellín, Colombia
Street 7D #43A-40. Offices: 7-11, Medellin
101 - 150 employees

[See All Locations (2)](https://clutch.co/profile/superstaff#location)

---

### [Linked2U](https://clutch.co/profile/linked2u)
- 10 - 49 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://linked2u.co)


---

### [Telemed](https://clutch.co/profile/telemed)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Agents
- 5% AI Development
- 20% Back Office Outsourcing
- 15% Call Center Services
- 40% Customer Service Outsourcing
- 5% Generative AI
- 10% Sales Outsourcing

#### Company description
Founded in 2006, Telemed is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](http://www.telemed.com.co)


---

### [TrueAdvertize](https://clutch.co/profile/trueadvertize)
- $5,000+ minimum project size
- $150 - $199 average hourly rate
- 2 - 9 employees
- Bogotá, D.C., Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Email Marketing
- 20% Marketing Strategy
- 50% Sales Outsourcing

#### Company description
Founded in 2023, TrueAdvertize is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Email Marketing.
[Visit Website](https://trueadvertize.com/)


---

### [BKPO](https://clutch.co/profile/bkpo)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 35% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
BKPO is an answering service company. The firm is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.bkpo.net)


---

### [Center Source](https://clutch.co/profile/center-source)
- $100,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Blockchain
- 20% Back Office Outsourcing
- 40% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Center Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
[Visit Website](https://www.center-source.com/)


---

### [Infinity Connections BPO](https://clutch.co/profile/infinity-connections-bpo)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 30% Call Center Services
- 15% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% Recruitment Process Outsourcing
- 10% Staffing

#### Company description
Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.infinityconnectionsbpo.com/)


#### 94% of employees work in Barranquilla office
Barranquilla, Colombia
43-135 Calle 93
151 - 200 employees
+573174311483
[See All Locations (3)](https://clutch.co/profile/infinity-connections-bpo#location)

---

### [Indexcol](https://clutch.co/profile/indexcol)
- $5,000+ minimum project size
- $100 - $149 average hourly rate
- 10 - 49 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 40% Branding
- 30% Call Center Services
- 30% E-Commerce Development

#### Company description
Indexcol, a branding firm, provides Branding and Call Center Services. The company is located in Bogotá, Colombia.
[Visit Website](https://www.indexcol.com/)


---

### [Visión Gerencial](https://clutch.co/profile/visi-n-gerencial)
- 50 - 249 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Founded in 2007, Visión Gerencial is an answering service company. The team offers Call Center Services.
[Visit Website](https://visiongerencial.com.co/)


---

### [Viapin Colombia SAS](https://clutch.co/profile/viapin-colombia-sas)
- 10 - 49 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Viapin Colombia SAS, an answering service company, is located in Bogotá, Colombia. They specialize in Call Center Services and were established in 2004.
[Visit Website](https://www.viapincolombia.com/)


---

### [Datascoring De Colombia](https://clutch.co/profile/datascoring-de-colombia)
- 10 - 49 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Datascoring De Colombia, an answering service, is based in Bogotá, Colombia. Established in 1996, the team specializes in Call Center Services.
[Visit Website](https://www.datascoring.co/)


---

### [Quantica BPO](https://clutch.co/profile/quantica-bpo)
- 250 - 999 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 10% Market Research
- 25% Sales Outsourcing
- 15% Social Media Marketing

#### Company description
Telephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
[Visit Website](http://www.quanticabpo.com/)


---

### [COS Colombian Outsourcing Solutions](https://clutch.co/profile/cos-colombian-outsourcing-solutions)
- 50 - 249 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Accounting
- 70% Call Center Services

#### Company description
COS Colombian Outsourcing Solutions is a phone answering service. Located in Bogotá, Colombia, their team offers Call Center Services and Accounting.
[Visit Website](https://outsourcingcos.com/)


---

### [Arcos Soluciones Tecnologicas SAS](https://clutch.co/profile/arcos-soluciones-tecnologicas-sas)
- 50 - 249 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Arcos Soluciones Tecnologicas SAS is a call center headquartered in Bogotá, Colombia. They specialize in Call Center Services and Customer Service Outsourcing.
[Visit Website](https://arcosbpo.com.co/)


---

### [Recovery & Services](https://clutch.co/profile/recovery-services)
- 50 - 249 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Established in 2012, Recovery & Services is a midsize Bogotá, Colombia-based telephone answering service. Their team offers Call Center Services.
[Visit Website](https://recoveryservicesbpo.com/)


---

### [Cellvoz Cloud Services](https://clutch.co/profile/cellvoz-cloud-services)
- 10 - 49 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 20% Cloud Consulting & SI
- 20% Other Marketing

#### Company description
Cellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.
[Visit Website](https://www.cellvoz.com/)


---

### [Incontacto](https://clutch.co/profile/incontacto)
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
[Visit Website](http://www.in-contacto.com/)


#### 97% of employees work in Medellín office
Medellín, Colombia
Cra. 43F #14a 120, El Poblado, Medellín, El Poblado, 
31 - 40 employees
+57 4 4489787
[See All Locations (3)](https://clutch.co/profile/incontacto#location)

---

### [Flexcenter LLC](https://clutch.co/profile/flexcenter)
- < $25 average hourly rate
- 10 - 49 employees
- Cali, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 20% Customer Service Outsourcing
- 25% Sales Outsourcing
- 20% Staffing

#### Company description
Flexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
[Visit Website](https://flexcenter.co/)


#### 58% of employees work in Cali office
Cali, Colombia
24 N – 59 Avenida 3 Bis Norte
6 - 9 employees
6023120631
[See All Locations (2)](https://clutch.co/profile/flexcenter#location)

---

### [Resolution & Business](https://clutch.co/profile/resolution-business)
- $1,000+ minimum project size
- 2 - 9 employees
- Cartagena de Indias, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Corporate Training & Coaching
- 30% Business Consulting
- 10% Marketing Strategy
- 30% Sales Outsourcing

#### Company description
Business Consulting company Resolution & Business was established in 2021. The team provides Business Consulting and Corporate Training & Coaching and is in Cartagena de Indias, Colombia.
[Visit Website](https://resolutionandbusiness.com)


---

### [BlueMarketing](https://clutch.co/profile/bluemarketing-0)
- 2 - 9 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 17% Call Center Services
- 18% Customer Service Outsourcing
- 30% Digital Strategy
- 35% Sales Outsourcing

#### Company description
Small Sales Outsourcing company BlueMarketing, is located in Bogotá, Colombia. Their services include Sales Outsourcing and Digital Strategy.
[Visit Website](http://bluemarketing.net/contacto/)


---

### [WELLFLEX](https://clutch.co/profile/wellflex)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 2 - 9 employees
- Soledad, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Agents
- 5% AI Consulting
- 15% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 5% Generative AI
- 10% IT Managed Services
- 5% Robotics Process Automation
- 10% IT Staff Augmentation
- 5% Web Development

#### Company description
WELLFLEX is a phone answering service. Headquartered in Soledad, Colombia, the team provides Call Center Services and Customer Service Outsourcing.
[Visit Website](https://wellflex.co/)


---

### [SmartBpo SAS](https://clutch.co/profile/smartbpo-sas)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 10% AI Agents
- 10% Back Office Outsourcing
- 10% Business Continuity Management
- 10% Corporate Law
- 10% Data Annotation Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Business Consulting
- 10% Market Research
- 10% Sales Outsourcing

#### Company description
SmartBpo SAS is a Market Research company. Their team is headquartered in Bogotá, Colombia and Medellín, Colombia. The company specializes in Market Research and AI Agents.
[Visit Website](https://fransysco.com/smartbpo/)


---

### [Kolvoz SAS](https://clutch.co/profile/kolvoz-sas)
- 10 - 49 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 30% Call Center Services
- 30% Corporate Training & Coaching
- 10% Marketing Strategy
- 10% Web Design
- 10% Web Development

#### Company description
Based in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
[Visit Website](http://kolvoz.com/)


---

### [Vinali Group](https://clutch.co/profile/vinali-group)
- 50 - 249 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Recruiting
- 25% Recruitment Process Outsourcing
- 25% Staffing

#### Company description
Vinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
[Visit Website](https://vinaligroup.com/)


---

### [Contact Box Bpo](https://clutch.co/profile/contact-box-bpo)
- 2 - 9 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% BI & Big Data Consulting & SI
- 30% Call Center Services
- 10% Conversion Optimization
- 10% Corporate Training & Coaching
- 10% Digital Strategy
- 10% E-Commerce Development
- 10% Marketing Strategy
- 10% Web Development

#### Company description
Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
[Visit Website](http://www.contactboxbpo.com/)


---

### [TXT Agencia Transmedia](https://clutch.co/profile/txt-agencia-transmedia)
- 50 - 249 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Advertising
- 20% Branding
- 10% Digital Strategy
- 10% Market Research
- 10% Marketing Strategy
- 10% Public Relations
- 20% Sales Outsourcing
- 10% Social Media Marketing

#### Company description
TXT Agencia Transmedia is a branding agency. They are located in Bogotá, Colombia, and their services include Branding and Sales Outsourcing.
[Visit Website](https://txt.co/)


---

### [Teledisca](https://clutch.co/profile/teledisca)
- 50 - 249 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 25% Digital Strategy
- 25% Web Development

#### Company description
Teledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
[Visit Website](https://www.teledisca.com/)


---

### [Apex America](https://clutch.co/profile/apex-america)
- $10,000+ minimum project size
- 10,000+ employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 40% Call Center Services
- 10% Content Moderation Services
- 20% Customer Service Outsourcing
- 5% Business Consulting
- 5% Robotics Process Automation

#### Company description
Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.apexamerica.com/)


#### 13% of employees work in Bogotá office
Bogotá, Colombia
3472 Carrera 13a
1001 - 2000 employees

[See All Locations (17)](https://clutch.co/profile/apex-america#location)

---

### [CONTACT CENTER GROUP S.A.S](https://clutch.co/profile/contact-center-group-sas)
- 2 - 9 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Small call center company CONTACT CENTER GROUP S.A.S, is headquartered in Bogotá, Colombia. The team offers Call Center Services.
[Visit Website](https://www.ccgltda.com/)


---

### [Intelsa](https://clutch.co/profile/intelsa)
- 250 - 999 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Intelsa is a call center service. They are headquartered in Medellín, Colombia. Their team provides Call Center Services.
[Visit Website](https://intelsa.co)


---

### [Altycom BPO](https://clutch.co/profile/altycom-bpo)
- 250 - 999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Altycom BPO is a phone answering service. Founded in 2018, the team provides Call Center Services.
[Visit Website](http://altycom.com)


---

### [Soluciones BPO S.A.S](https://clutch.co/profile/soluciones-bpo-sas)
- 50 - 249 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Soluciones BPO S.A.S, a phone answering service, is headquartered in Medellín, Colombia. Launched in 2014, the team provides Call Center Services.
[Visit Website](https://www.solucionesbpo.com/)


---


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