# Top Survey Companies in China Recommended Surveys Companies companies in China include Welsend, China Data Group (Suzhou) Limited, Anhui Shengtang Service Outsourcing Co., Ltd., 800teleservices, Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd., Wuxi OneOne Service Outsourcing Co., Ltd., Beijing Sobot Technologies Co., Ltd, Webhelp. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Survey Companies in China Ratings Updated: Jul 26, 2026 ### [Welsend](https://clutch.co/profile/welsend) #### 4.9 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Wei Fang Shi, China #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 10% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management. [Visit Website](https://www.welsend.com) #### Great team The sentiment regarding Welsend's team is overwhelmingly positive, with clients highlighting their professionalism, operational efficiency, and dedication. One client noted the team as 'lovely, tireless, brave, patient, and passionate,' emphasizing their commitment to service and care for the community. The client appreciates the team's willingness to contribute and their sense of responsibility, despite recognizing challenges in retaining talent. Overall, Welsend's team is viewed as a valuable extension of their operations. - Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): These are a team of lovely, tireless, brave, patient, and passionate agents! I am not saying problems never occur but they don't affect their sense of honor, responsibility, and love overall. [Read Full Review](https://clutch.co/go-to-review/welsend/12587) #### 6 reviews mention Call Center Services Outbound Call Support for Hotel Chain 5.0/5 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. - 5 of 6 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### Experience in 5 industries Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) ##### Telecommunications Experience Welsend has demonstrated substantial expertise in the Telecommunications industry, specifically in enhancing sales and customer engagement. Their meticulous project management resulted in a 10% monthly sales increase and a 90% issue resolution rate within 48 hours. Clients appreciate Welsend's flexibility, attention to detail, and responsiveness to evolving project needs, making them a strong candidate for telecommunications businesses seeking to improve service delivery and customer satisfaction. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Dec 11, 2023): Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting. [Read Full Review](https://clutch.co/go-to-review/welsend/255153) ##### Government Experience Welsend has demonstrated exceptional expertise in supporting government services, particularly in providing 24/7 contact center operations. Their professionalism, operational efficiency, and commitment to service have garnered positive feedback, emphasizing their role as an integral extension of government hotline teams. Clients appreciate their dedicated agents' tireless efforts and caring approach, highlighting Welsend's strong alignment with the unique requirements of the government sector. Overall, their established presence and adaptability make them a solid choice for potential government clients. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally handle traffic.  [Read Full Review](https://clutch.co/go-to-review/welsend/12587) ##### Transportation Experience Welsend has received positive feedback from clients in the Transportation industry, emphasizing their expertise in customer service solutions. One client highlighted their role in stabilizing customer service operations for a bike-sharing business, noting superior delivery and a competent management team. The company's ability to meet staffing requirements and quality objectives has been particularly praised, making them a reliable partner for ongoing projects. Areas for improvement include hiring capabilities, but overall sentiment remains highly favorable. - 1 review for transportation industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) ##### Manufacturing Experience Welsend has demonstrated strong expertise in supporting manufacturing clients, effectively addressing challenges such as staffing balance and cost efficiency. Clients commend Welsend for their professionalism, project management capabilities, and responsiveness to feedback. Their ability to provide flexible solutions during peak seasons and maintain ongoing relationships highlights their impact in the manufacturing sector. Overall, Welsend is viewed as a reliable partner, though there is room for improvement in service level management. - 2 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): Welsend provides post-sales services for an electronics company. This includes email, SMS, and phone support. [Read Full Review](https://clutch.co/go-to-review/welsend/11331) - Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): Welsend provides staffing and data analytics services for an electronics manufacturing company. They have provided the support resources and a management team that handles 30 agents. [Read Full Review](https://clutch.co/go-to-review/welsend/11332) ##### Hospitality & leisure Experience Welsend has received positive feedback from clients in the Hospitality & leisure industry, particularly for their professionalism, rapid execution, and high-quality service. A general manager from HRS Group praised their expertise in technical support and effective communication, which contributed to a smooth implementation of crucial services. Clients appreciate Welsend's competent management and the overall value they provide, making them a strong candidate for businesses seeking reliable partners in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Call Support for Hotel Chain (5.0/5, Feb 15, 2022): Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### Completed projects in 2 countries - China (5 projects) - Germany (1 projects) [View Reviews](https://clutch.co/profile/welsend?verified=true#reviews) --- ### [China Data Group (Suzhou) Limited](https://clutch.co/profile/china-data-group-suzhou) - $5,000+ minimum project size - $100 - $149 average hourly rate - 1,000 - 9,999 employees - Suzhou Shi, China #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing #### Company description China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.chinadatagroup.com/) --- ### [Anhui Shengtang Service Outsourcing Co., Ltd.](https://clutch.co/profile/anhui-shengtang-service-outsourcing-co) - 1,000 - 9,999 employees - Hefei Shi, China #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Customer Service Outsourcing - 20% HR Outsourcing - 20% Recruiting - 20% Staffing #### Company description Anhui Shengtang Service Outsourcing Co., Ltd. Is a large answering service. Launched in 2004, the team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.hfshengtang.com/) --- ### [800teleservices](https://clutch.co/profile/800teleservices) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Shanghai, China #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.800teleservices.com/english/index.asp) --- ### [Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd.](https://clutch.co/profile/hebei-zhikeyinqiao-network-information-technology-co) - 50 - 249 employees - Han Dan Shi, China #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services. [Visit Website](http://www.hbzhikeyinqiao.com/) --- ### [Wuxi OneOne Service Outsourcing Co., Ltd.](https://clutch.co/profile/wuxi-oneone-service-outsourcing-co) - 10 - 49 employees - Wu Xi Shi, China #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 12% HR Consulting - 13% HR Outsourcing - 12% Recruiting - 13% Staffing #### Company description Wuxi OneOne Service Outsourcing Co., Ltd. Is a call center service. Based in Wu Xi Shi, China, the firm was established in 2012. Their team offers Call Center Services and Back Office Outsourcing. [Visit Website](http://www.11bpo.com/) --- ### [Beijing Sobot Technologies Co., Ltd](https://clutch.co/profile/beijing-sobot-technologies-co) - 50 - 249 employees - Beijing, China #### Services Provided - Allocation of Expertise by Percentage - 35% AI Agents - 30% AI Consulting - 35% Call Center Services #### Company description Beijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents. [Visit Website](https://www.sobot.com/) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - Su Zhou Shi, China #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 1% of employees work in Su Zhou Shi office Su Zhou Shi, China China Overseas Fortune Center, Suzhou Industrial Park, 10 - 15 employees [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. 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