# Top Call Center Services & Voice Services in Shanghai Recommended Call Centers companies in Shanghai include HKT Teleservices (Shanghai) Co.Ltd., AGE Outsourcing Services (Shanghai) Co., Ltd., CGP Shanghai, Enigma Consulting Group, Millennium Technology Services, Virtual Era Financial Service (Suzhou) Co., Ltd., Webhelp, HumanPool (Suzhou) Human Resources Co., Ltd., China Data Group (Suzhou) Limited, Yunpian. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Shanghai Ratings Updated: Aug 1, 2026 ### [HKT Teleservices (Shanghai) Co.Ltd.](https://clutch.co/profile/hkt-teleservices-shanghai-coltd) - 250 - 999 employees - Shanghai, China #### Services Provided - Allocation of Expertise by Percentage - 20% UX/UI Design - 15% Back Office Outsourcing - 20% Branding - 25% Call Center Services - 10% Customer Service Outsourcing - 10% E-Commerce Development #### Company description Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize. [Visit Website](https://www.hktteleservices.cn/) --- ### [AGE Outsourcing Services (Shanghai) Co., Ltd.](https://clutch.co/profile/age-outsourcing-services-shanghai-co) - 10 - 49 employees - Shanghai, China #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 30% HR Outsourcing #### Company description AGE Outsourcing Services (Shanghai) Co., Ltd., an answering service, was launched in 2005. The agency offers Call Center Services and Back Office Outsourcing. [Visit Website](http://www.agehro.com/) --- ### [CGP Shanghai](https://clutch.co/profile/cgp-shanghai) - 50 - 249 employees - Shanghai, China #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% HR Consulting - 25% Other IT Consulting and SI - 10% Recruiting - 25% IT Staff Augmentation #### Company description Launched in 2012, CGP Shanghai is a midsize IT staff augmentation company. Their team specializes in IT staff augmentation and other IT consulting and SI. [Visit Website](https://www.cgpo2o.com/en) --- ### [Enigma Consulting Group](https://clutch.co/profile/enigma-consulting-group) - 50 - 249 employees - Shanghai, China #### Services Provided - Allocation of Expertise by Percentage - 20% Event Management - 20% Executive Search - 20% Recruiting - 20% Recruitment Process Outsourcing - 20% Sales Outsourcing #### Company description Established in 2009, Enigma Consulting Group is a midsize Sales Outsourcing company headquartered in Shanghai, China. Their team provides Sales Outsourcing and Executive Search. [Visit Website](https://www.enigma-cg.com/) --- ### [Millennium Technology Services](https://clutch.co/profile/millennium-technology-services) - $5,000+ minimum project size - $100 - $149 average hourly rate - 50 - 249 employees - Shanghai, China #### Services Provided - Allocation of Expertise by Percentage - 15% Call Center Services - 45% IT Managed Services - 40% IT Staff Augmentation #### Company description Millennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation. [Visit Website](http://mtscloud.com/) #### 15% of employees work in Shanghai office Shanghai, China 600 Tianshan Road, Blk 2 Room 27C, 1 employees +86.21.5407.6600 [See All Locations (3)](https://clutch.co/profile/millennium-technology-services#location) --- ### [Virtual Era Financial Service (Suzhou) Co., Ltd.](https://clutch.co/profile/virtual-era-financial-service-suzhou-co) - 10 - 49 employees - Suzhou Shi, China #### Services Provided - Allocation of Expertise by Percentage - 25% Custom Software Development - 10% BI & Big Data Consulting & SI - 15% Call Center Services - 10% Customer Service Outsourcing - 20% IT Managed Services - 20% Mobile App Development #### Company description Virtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services. [Visit Website](http://weidujinrong.com/) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - Su Zhou Shi, China #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 1% of employees work in Su Zhou Shi office Su Zhou Shi, China China Overseas Fortune Center, Suzhou Industrial Park, 10 - 15 employees [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- ### [HumanPool (Suzhou) Human Resources Co., Ltd.](https://clutch.co/profile/humanpool-suzhou-human-resources-co) - 10,000+ employees - Su Zhou Shi, China #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% HR Outsourcing - 12% Recruiting - 13% Staffing #### Company description HumanPool (Suzhou) Human Resources Co., Ltd. Is a large Su Zhou Shi, China-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing. [Visit Website](http://www.humanpool.com.cn/) --- ### [China Data Group (Suzhou) Limited](https://clutch.co/profile/china-data-group-suzhou) - $5,000+ minimum project size - $100 - $149 average hourly rate - 1,000 - 9,999 employees - Suzhou Shi, China #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing #### Company description China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.chinadatagroup.com/) --- ### [Yunpian](https://clutch.co/profile/yunpian) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Shanghai, China #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Yunpian is a phone answering service. They are in Hangzhou Shi, China and Shanghai, China and have small team. They focus on Call Center Services. [Visit Website](https://www.yunpian.com/) #### Less than 1% of employees work in Shanghai office Shanghai, China 2F, Building 77, innospaces＋, Zhengxue Road, Yangpu District employees [See All Locations (3)](https://clutch.co/profile/yunpian#location) --- ### [800teleservices](https://clutch.co/profile/800teleservices) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Shanghai, China #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.800teleservices.com/english/index.asp) --- ### [ChatterBox Research Planners](https://clutch.co/profile/chatterbox-research-planners) - $10,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Shanghai 200030, China #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 30% HR Consulting - 20% Market Research - 20% Public Relations #### Company description Located in Shanghai 200030, China, ChatterBox Research Planners is a small telephone answering service. Their services include Call Center Services and HR Consulting. [Visit Website](http://www.chatterboxresearch.com/index.html) --- ### [Shanghai Nanfang Xundian Communication Technology Co., Ltd.](https://clutch.co/profile/shanghai-nanfang-xundian-communication-technology-co) - 50 - 249 employees - Shanghai, China #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 3% HR Consulting - 2% HR Outsourcing - 10% Recruiting - 10% Staffing #### Company description Shanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002. [Visit Website](http://jk.southstandard.com/) --- #### Get personalized agency matches based on your project goals. 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