Feel safe again

Made for

secure backup and storage, syncing, and sharing

Not for

users without a need for high security, simple storage and collaboration platform

 
Free: 2 GB
 
30 GB $7/mo
Pricing details

Features

Features

File Tools:
  •  Syncing
  •  Sharing
  •  Collaboration
Backup:
  •  Scheduled Backup
  •  External Hard Drive Backup
  •  Incremental Backup
  •  Mobile Device Backup
Storage:
  •  Unlimited Storage
  • File versioning: Unlimited
  • File Size Limit: No limit

Security

Encryption:
  • In-Transit: SSL
  • At Rest: Zero Knowledge System
File Management:
  •  Role Based Access
  • Retention Time: User-defined
Compliance:
  •  HIPAA
  •  PCI
  •  ISO

Performance

Access:
  •  Multi-User
  •  Mobile Access
  • Windows, Mac, Linux
Usage:
  •  SLA
  • Ease of Use: 4/5
Support:
  •  Phone
  •  Chat
  •  Forums and Guides

Pricing

Basic info

 
Free: 2 GB
 
30 GB $7/mo
 

1 Month minimum contract

Plan SizePrice
2 GBFree
30 GB$7/mo.
1 TB$12/mo.
5 TB$25/mo.

Reviews

Sort by
 
Survey Response
Sep 16 2016

Store, Sync, Share and Archive with SpiderOak

4.5

Features: 
5.0
Ease of use: 
3.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$51 - $250/mo. spend
 
Business Services
 
51 - 200 employees
 
Dayton, OH
Director, Administration
1
The Review

Recommendations:

I would recommend SpiderOak to any organization that needs their data to be stored securely. The ability to use unlimited devices is also a great selling point. The only reason I would not recommend SpiderOak is in the situation that the organization's data were not sensitive. If their information did not need to be secure, then using a free service would suffice.

Experience:

My organization has had a data breach in the past two years. We were not only concerned with storing information securely but also storing it effectively. SpiderOak was our solution because they not only protect our employee files and customer data, they also have no access to the information. We use Encryptr and enjoy the zero-knowledge backup. Our leadership team shares files from their office computer to the directors on our smartphones or tablets using the app. Initially, the desktop version of SpiderOak did not perform well; there were some glitches. However, some of the problems were user error and the other issues were resolved within a few days by SpiderOak. The mobile platform is wonderful. We have benefited the most with the peace of mind that we have knowing our information is secure yet accessible for our leadership team.

Pros:

I love the file syncing and sharing capabilities. Our owner/operator appreciates the security and encryption. SpiderOak is a great tool because our team can work from several different devices and store, sync, share and archive their work easily and securely.

Cons:

I found SpiderOak fairly easy to use because I have a moderate level of technical knowledge. However, for those that were not experienced with cloud operations, they found it difficult to understand and learn. If SpiderOak were more user-friendly, it would be perfect.

 
Survey Response
Mar 21 2016

Security, Syncing, and Sleek Interface

5.0

Features: 
5.0
Ease of use: 
3.0
Support: 
4.0
Willing to refer: 
3.5
the reviewer
 
Consumer Products
 
51 - 200 employees
 
Orlando, FL
Manager, Customer Service
1
The Review

Recommendations:

I would recommend to contact the company for any errors with the program.

Experience:

SpiderOak has a sleek interface that's easy to use. The amount of information you can store is unlimited. Not only this but SpiderOak’s security is the best with tight codes so no one would try and hack into the company's cloud. We use the features of security and the syncing feature. This cloud has performed excellent and never has had any errors. This has made our organization much better than it was before Spider Oak with a simple place to store information than the traditional file cabinets.

Pros:

You can sync it to any device you want, and files are password protected. Overall, what makes this a great tool, is the feature where you can share files privately. This can be good for meetings to share business files privately.

Cons:

I dislike how there's no search on the web interface. That makes it hard to find files. They could add a web search and make the upload time much better.