Recommendations:
I would highly recommend SecureRack to organizations because of how simple yet effective this service is. Not to mention the reasonably priced rates of SecureRack that still provides great service. The only negative thing is the recent security slips that may cause businesses to worry, but I still have my faith in the service and plan on sticking with it for a long time.
Experience:
Of all of the services that we sorted through, SecureRack seemed to be the most cost effective as well as having great customer reviews. SecureRack's customer service, while we were transitioning to their service, was also superb and were open to answering questions while maintaining patience as we worked together. This showed my company that they really care about providing the best service possible to all of their customers.
We needed to make the transition between services because the previous service that we used was not secure enough to provide our customers with the best experience. The previous service’s prices were also increasing at an outrageous rate. We use SecureRack exclusively for backing up our websites. SecureRack has been a great addition to our company and allows for us to effectively please our own customers. Their performance has made everything less stressful for me, as a business owner, as well as allowing me to worry about other issues within the company. It has benefited my organization substantially and for a lower price than competitors with service just as good, or rather better. There is nothing that I would change about the service and I am very appreciative towards the great service.
Pros:
I like the customer service which allows for my organization to solve issues regarding the service almost immediately. This makes it easier for my employs to focus their energy on other areas of work and makes business flow smoothly.
Cons:
I have had a few security concerns in the last few weeks, but nothing too major. I would like to have a bit more confidence in the program to ensure that my business will continue to be successful. It would be amazing to see more improvement in security as well as some more reassurance from the company. The service was running perfectly up until this point and I have faith that this is a small hiccup that won't cause future problems.
