What did you find most impressive about pCloud?
Dropbox Business, although being an earlier solution, was difficult for me to get used to.
The pCloud desktop application simply has a virtual drive where files can be stored and it doesn't require any effort. This kind of Windows implementation was something new to me, and I liked the overview of file transfers, including new uploads and downloads, speeds, and estimated times. It was the best solution for me.
There is no file size limit with pCloud, so we haven't had to worry about this. We get 1 TB per user and can upload files of 200 GB without any problems.
We have shared files and folders and can receive notifications for them. pCloud has good implementations of multimedia files with embedded players in the mobile apps.
The applications are updated monthly, allowing us to see progress.
Are there any areas pCloud could improve?
Transferring files to the virtual drive can be confusing. Files being uploaded take up space on the local drive, and it took me some time to figure out how much that actually was. I eventually learned that, after a file is uploaded, it gets deleted from the cache, releasing the space.
Have you had interactions with any of their support team or support resources?
What I disliked about other solutions was the impossibility to reach customer support. In one case, I was eventually transferred to Pakistan. After communicating with them, I saw that pCloud was a customer-oriented company, so I made the choice.