Private. Personal. Professional.

Made for

securing and sharing media files and work documents with sendable links

Not for

enterprise-level storage and scheduled backup services

 
Free: 20 GB
 
Paid: 500GB $4.99/mo
Pricing details

Features

Features

File Tools:
  •  Syncing
  •  Sharing
  •  Collaboration
Backup:
  •  Scheduled Backup
  •  External Hard Drive Backup
  •  Incremental Backup
  •  Mobile Device Backup
Storage:
  •  Unlimited Storage
  • File versioning: 180 days
  • File Size Limit: No limit

Security

Encryption:
  • In-Transit: SSL
  • At Rest: AES-256
File Management:
  •  Role Based Access
  • Retention Time: 180 days
Compliance:
  •  HIPAA
  •  PCI
  •  ISO

Performance

Access:
  •  Multi-User
  •  Mobile Access
  • Windows, Mac, Linux
Usage:
  •  SLA
  • Ease of Use: 4/5
Support:
  •  Phone
  •  Chat
  •  Forums and Guides

Pricing

Basic info

 
Free: 20 GB
 
Paid: 500GB $4.99/mo
 

1 month minimum contract

Plan SizePricing
20 GBFree
500 GB$4.99/mo.
2 TB$9.99/mo.

Reviews

Sort by
 
Client Interview
Nov 10 2016

Internal Document Storage with Version-Control Policies

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
4.0
the reviewer
 
$251 - $1000/mo. spend
 
Computer Software
 
11-50 employees
 
Warwickshire, United Kingdom
Technical Director, Spidex Software
Nicole Stevens
1
 
Verified
The Review
Recommendations

The client utilized pCloud for their internal document storage, for which they have strict version control policies. The price point of pCloud was better than comparable platforms while offering the same features set. pCloud is recommended to companies seeking access to past versions of files.

Background

Introduce your business and what you do there.

We are a software vendor. I am the technical director of the company.

Solution

What business challenge were you trying to address with pCloud?

We were moving away from a legacy Windows server solution. We needed a backup for it and started looking for cloud solutions because not needing to maintain the platform would be more cost-effective.

Please describe your use of pCloud.

We use pCloud for all internal documentation storage, excepting files which have a very strict version control policy and need to be stored alongside the code. We keep everything including invoices, quotes, requirements, and HR documentation on pCloud, and use it on a continuous basis. 

We don't use the mobile app very much. Most of the documents we store on pCloud aren't usable on mobile devices.

How did you come to work with pCloud?

We looked at what various cloud vendors had to offer, against their price points.

How much have you invested with pCloud?

We have a yearly subscription for pCloud.

Results

Is there a specific reason behind utilizing pCloud?

The main reason for choosing pCloud was the price point at which we got the same features as other platforms. I appreciate the fact that we have access to historical versions of files.

Are there any services which haven't performed up to your expectations, or is there any tool which you'd like to see implemented within pCloud?

We would appreciate a business-wide model of the encryption feature. pCloud gives us the option to either share files or keep them private. At the moment, I can only encrypt files for my own user, and can't send encrypted ones across the business. The encryption key is only available to me. I keep forgetting to ask for this enhancement.

Have you had interactions with any of their support team or support resources?

We encountered an issue while running pCloud alongside a backup server. It was taking all updates made to that server. While we were happy that pCloud was working as sold, it was causing some synchronization issues. It was a bug in the software, which pCloud fixed in a good timeframe. I was very pleased with their support.

5.0
Overall Score
  • 5.0 Features
  • 5.0 Ease of Use
  • 5.0 Support
  • 4.0 Willing to Refer
    We haven't tried every feature of pCloud yet, so I can't fully recommend the platform.
 
Client Interview
Nov 04 2016

Much Faster than Competitors

4.5

Features: 
4.0
Ease of use: 
4.5
Support: 
4.0
Willing to refer: 
5.0
the reviewer
 
$0 - $50/mo. spend
 
Human Resources
 
11-50 employees
 
Birmingham, United Kingdom
Managing Director, e2e Group
Khalid Mahmood
1
 
Verified
The Review
Recommendations

The user has team members accessing pCloud internationally and has found the platform to be faster than competitors. Primarily using the desktop version, they appreciate the speed and services offered by pCloud. It is highly recommended to other firms.

Background

Introduce your business and what you do there.

We are an immigration and recruitment consultant working with companies. I am the managing director.

Solution

What challenge were you trying to address with pCloud?

pCloud offers exactly the same type of service as our other solution, but it's much faster to use. Our staff has been using it from places like India and Dubai, and are quite happy to be doing so.

We have offices in India and Dubai, so we needed a cloud solution as a globally-available network for clients.

How did your company implement pCloud?

We have only tried the mobile version of pCloud once, but the PC version is excellent.

How did you come to work with pCloud?

We evaluated 2 companies and worked with one which proved to be very slow. We found pCloud through a web search and a reference. We found the solution to be fast, and the additional services offered by pCloud are good. We received replies to our emails quickly, compared to our previous company, which had next-day response times.

How much have you invested with pCloud?

We spend around $45 [36 GBP] for 6 users.

Results

What is the biggest advantage of using pCloud?

We appreciate the flexibility. Our staff can work from home and sync local folders between themselves.

pCloud is a similar service to those offered by Amazon and Dropbox and other companies, but they're too expensive. pCloud is the perfect solution for a small company.

Features

Are there any special or unique offerings within pCloud?

The offline mode is much better than what we've seen on other cloud services.

Are there any services which haven't performed up to your expectations, or is there any tool which you'd like to see implemented within pCloud?

pCloud has a few issues, including a problem with the same file being opened by 2 people, but they're working on solving them.

Have you had interactions with any of their support team or support resources?

pCloud's customer service is quite good, especially at this price range. We have received checkup emails from them, asking if there's anything they could do to improve the service.

4.5
Overall Score
  • 4.0 Features
  • 4.5 Ease of Use
  • 4.0 Support
  • 5.0 Willing to Refer
 
Client Interview
Nov 03 2016

Anytime, Anywhere Access to Files

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
Confidential spend
 
Professional Training & Coaching
 
11-50 employees
 
London, United Kingdom
VP of Marketing & Strategy, Marketing Leaders
Meg Dilnot
1
 
Verified
The Review
Recommendations

The user utilizes pCloud for access to work materials from any location. They switched from Dropbox to pCloud due to better pricing. It is utilized across the entire company and is highly recommended to other businesses seeking mobile and desktop access to data.

Background

Introduce your business and what you do there.

We're a professional development company for senior marketers in Europe and the US. I am the vice president of marketing and strategy, working on company marketing and propositions. I joined the company one year ago.

Solution

What challenge were you trying to address with pCloud?

While it's fine to have access to all of my materials at work, I would also like to access them at home, and not have to email myself or carry things on flash drives. I started looking for a solution and initially used Dropbox. When the team started expanding, we needed a more robust and better-priced solution, and we came across pCloud.

How did your company implement pCloud?

We use a paid version of pCloud on desktop and laptop computers, as well as on mobile. It's shared between myself and colleagues.

What was the reason for choosing pCloud?

One of our biggest criteria was the price. There are many vendors which charge the Earth but don't offer anything extra. pCloud seemed to be reliable after some tests, and we received a good deal from the company. The decision was made based on price and the storage space we were allowed. We were editing a lot of video footage at the time, which can take up a huge amount of space, especially in the production stage. Our account manager was able to assign the majority of space to my license and gave access to the rest of the team. 

Results

What is the biggest advantage to using pCloud?

We appreciate the anytime, anywhere access to our files. I could be on a bus, and, if someone asks me for a file, I can view and send it straight from the app on my phone.

Features

Are there any special or unique offerings within pCloud?

I can't remember what the main difference between pCloud and other platforms was at the time, but I find pCloud a lot better to use for teams, compared to Dropbox, which required constantly sharing files and folders. My previous company had a shared folder network, making the process simple and effective. Dropbox never felt like that, but pCloud really does.

Are there any tool which you'd like to see implemented within pCloud?

Whilst I can share a file with my team, they can't share links to that file with further people. I would appreciate having a slightly more team-oriented integration, instead of marking down strict owners and not giving the other users the same functionalities. Other users have full rights, even being able to delete things, but they simply don't have access to URLs.

While files are open, pCloud will create a temp folder. After closing the files, the temp folder doesn't disappear, sometimes. It's a tiny bug which we've mentioned to pCloud's team, and they told us they're working on it. It hasn't ruined anyone's life, but it's worth mentioning.

5.0
Overall Score
  • 5.0 Features
    There's nothing that I want to do which pCloud can't do.
  • 5.0 Ease of Use
  • 5.0 Support
    I haven't used any support resources, because pCloud is very easy to use. On a couple of occasions, we emailed support about bugs like the one I mentioned. They came back to us right away, and were very friendly and willing to help.
  • 5.0 Willing to Refer
 
Client Interview
Oct 27 2016

A Simple Virtual Drive with Great Service

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$0 - $50/mo. spend
 
Retail
 
51-200 employees
 
Serbia
Managing Director, BB Elektronik
Goran Sipic
1
 
Verified
The Review
Recommendations

The user switched from Dropbox Business to pCloud due to its simple virtual drive and superb customer service. It is used for sharing folders and files and has been largely beneficial. pCloud is highly recommended by the client to all users.

Background

Introduce your business and what you do there.

We are a family company specializing in batteries, including industrial and automotive ones. We import batteries from California and Europe, as well as produce our own components.

I am the managing director of the company.

What business challenge were you trying to address with pCloud?

Because our company is growing, we needed to find a safe place for storing and sharing our data in the most modern way, having access to them on mobile phones, tablets, and computers.

Solution

What was the scope of their involvement?

pCloud is being used by management, for the most part. They all have the ability to browse folders through their mobile devices, checking for changes.

How did you come to use pCloud?

I made a comparison between the biggest players in this game, looking at Dropbox, Microsoft OneDrive, and other solutions. pCloud was not very spread out at the time, but I found it to have a lot of storage space and liked the desktop application.

How much have you invested with pCloud?

We have been a paying customer of the platform for almost one year, after trying the free version.

What is the status of this engagement?

We've been using pCloud for some time, and I'm not considering making a change.

Results

What did you find most impressive about pCloud?

Dropbox Business, although being an earlier solution, was difficult for me to get used to.

The pCloud desktop application simply has a virtual drive where files can be stored and it doesn't require any effort. This kind of Windows implementation was something new to me, and I liked the overview of file transfers, including new uploads and downloads, speeds, and estimated times. It was the best solution for me.

There is no file size limit with pCloud, so we haven't had to worry about this. We get 1 TB per user and can upload files of 200 GB without any problems.

We have shared files and folders and can receive notifications for them. pCloud has good implementations of multimedia files with embedded players in the mobile apps.

The applications are updated monthly, allowing us to see progress.

Are there any areas pCloud could improve?

Transferring files to the virtual drive can be confusing. Files being uploaded take up space on the local drive, and it took me some time to figure out how much that actually was. I eventually learned that, after a file is uploaded, it gets deleted from the cache, releasing the space.

Have you had interactions with any of their support team or support resources?

What I disliked about other solutions was the impossibility to reach customer support. In one case, I was eventually transferred to Pakistan. After communicating with them, I saw that pCloud was a customer-oriented company, so I made the choice.

5.0
Overall Score
  • 5.0 Features
  • 5.0 Ease of Use
  • 5.0 Support
    I was able to reach pCloud immediately for anything I needed. It's a very customer-oriented company.
  • 5.0 Willing to Refer