Can you share any success, metrics, or overall results of your implementation of this platform?
Downtime is minimal, and I usually know when they’re doing maintenance. I’ve recently had our VPS upgrade the operating system and some of the OpenSSL files. They kept the old one up for a week so I could transfer files without any issues.
Were there any software features/tools that you were really impressed by?
I do wish they threw in Softaculous to go with Fantastico for built-in package installation, but the thing that has helped me the most is their root-level web host manager control panel.
Looking back, are there any areas of the software that you feel could be added or improved upon?
It would be nice if they included SSLBot in their server image for VPS deployment.
Have you had to interact with the platform’s support team or reference their support resources? How were they?
I interact with the support team all the time, either because we blew something up or have an unusual issue. They provide top-notch support; even their first tier techs can fix most issues in a few minutes.