Building a Smarter Planet

Made for

business users seeking, bare metal servers, infrastructure, and analytics tools.

Not for

minimal cloud functions, simple storage and computing needs. 

Features

Cloud Servers

IBM's SoftLayer provides bare metal servers and flexible virtual servers in a single platform. It is accessible all on demand and billed on monthly or hourly terms with no long-term commitments. IBM Softlayer offers complete infrastructure control.

Features

  • On Demand deployment and customization
  • All services are integrated on a single platform
  • Flex Images technology to move images between bare metal and virtual servers

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IBM Bluemix

IBM Bluemix is IBM's cloud Platform as a Service (PaaS). Bluemix is based on Cloud Foundry open technology and runs on IBM's SoftLayer infrastructure. It is integrated with DevOps to build, run, deploy and manage applications on the cloud. Bluemix supports several programming languages including Java, Node.js, Go, PHP, Python, Ruby Sinatra, Ruby on Rails and can be extended to support other languages.

Features

  • Powerful, open-source technologies to power apps
  • Access to IBM and 3rd party services to power apps and services
  • Secure access to data and applications, whether on-premises or in the cloud

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Additional Computing Services

Software

Object Storage

SoftLayer object storage is a scalable object-based storage solution based on OpenStack Swift Archive where users can manage, and serve large amounts of unstructured data such as virtual machine images, media, and email archives. Object storage includes pay-as-you-go pricing, built-in SFTP, full integration with IBM's content delivery network, and the ability to store, retrieve, and leverage data. Capacity can be added when necessary.

Features

  • Scaling to practically infinite capacity
  • Objects written multiple times per cluster, with auto-healing capabilities in case of drive failure
  • Data organization with tagging, search, and indexing capabilities

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Backup

Softlayer Backup helps users keep identical copies of data. SoftLayer provides turnkey EVault and R1Soft automatic backup solutions. EVault Backup is an enterprise-level backup storage and disaster recovery solution hosted on an internal iSCSI mount, available for local access at each data center. Backups can be set to standard or custom schedules. R1Soft Server Backup provides high-performance disk-to-disk server backup, featuring a central management and data repository. It protects data at block level, and unique disk blocks on the server are stored only once across all recovery points, increasing storage efficiency.

Features

  • Custom schedules while targeting full systems, specific directories, or individual files
  • Supports for bare metal as well as virtual server restore and recovery
  • Monitoring, reporting, and alerting tools

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Additional Storage Services

Block Storage
File Storage
Mass Storage Servers
Content Delivery Network

Load Balancing

SoftLayer load balancing solutions allow configurability and flexibility to manage the traffic and resource usage of server nodes in your environment. Users have the ability to distribute traffic loads so that no single device gets overwhelmed. Local, global, and high availability options can be activated, changed, and deactivated at any time.

Features

  • Management with SoftLayer API and Web portal
  • Hardware firewall options
  • Responsive balance during peak traffic times

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Network Appliances

Rather than provisioning multiple hardware and software solutions to serve as routers, firewalls, and load balancers, users can implement software-defined networking solutions to create all-in-one network appliances. Appliances are then deployed on SoftLayer bare metal servers with network settings set and tweaked. Infrastructure’s traffic management is updated in real time.

Features

  • Advanced load balancing functionality and application-aware health monitoring
  • Application compression, caching, and optimization
  • Security add-ons for appliances

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Additional Networking Services

Direct Link
Domain Services

Controls

A single set of controls for all SoftLayer infrastructure that can be accessed via API, Web portal, or mobile application. The SoftLayer customer portal is a web interface for remotely managing SoftLayer services and account. The portal gives complete access to more than 200 services.

Features

  • View performance details and control all functions of bare metal and virtual servers
  • Deploy servers, firewalls, new backup solutions, and other additions to the SoftLayer environment
  • Real-time support and tutorials

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Server Monitoring & Reporting

SoftLayer's server comes with monitoring resources to access reports and evaluate the cloud infrastructure performance. For more involved monitoring needs, IBM offers additional options to meet advanced monitoring and reporting needs for greater awareness and visibility.

Features

  • access to server logs and performance reports
  • Pre-set alerts and/or action responses
  • Customized monitoring

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Additional Management Services

Management Tools
Managed Hosting

Security

Encryption:
  • In-Transit: SSL
  • At Rest: AES-256
File Management:
  •  Role Based Access
  • Retention Time: 30 days default
  • Data Destruction: Server Wipe or Destruction
Audits & Compliance:

Performance

Performance:
  •  Service Level Agreement (SLA)
  • Guaranteed Uptime: 100%
  • Ease of Use: 4/5
Global Infrastructure:
  • Data Center Zones: 40
  • North America Locations: 8
  • Europe Locations: 5
  • Asia Locations: 3
Basic Support:
  •  Phone
  •  Chat
  •  Tutorials
  •  Premium Support Available

Reviews

Sort by
 
Survey Response
Dec 01 2015

High End Security for Data Storage

4.0

Features: 
4.0
Ease of use: 
3.5
Support: 
4.5
Willing to refer: 
4.0
the reviewer
 
Health care & life sciences
 
5000+ employees
 
Portland, OR
Associate, IT
1
The Review
Recommendations

You can get economic growth with this platform

Experience

IBM cloud provides more scalability and reliability with high-end security. It is used for data storage. The technical lead team is getting more business reputation with efficiency.

Pros

Scalability has performed well.

Cons

Advanced security procedures

 
Survey Response
Dec 01 2015

The Best Security and Most Reliable Software

4.5

Features: 
4.5
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
n/a
the reviewer
 
Retail
 
1001-5000 employees
 
Nashville, TN
Executive, IT
1
The Review
Recommendations

This is the best software that we've used so far.

Experience

This product and brand is probably the most reliable software. We've been a customer for years and they have been there before our business existed. Most features are being used, such as security and antivirus. It has performed very well and is managed well.

Pros

It has the best security setting and is reliable

Cons

Maybe the cost, but that is the only con.

 
Survey Response
Dec 01 2015

A Hybrid Option with World Class Support

4.5

Features: 
4.5
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
n/a
the reviewer
 
Advertising & marketing
 
501 -1000 employees
 
Phoenix, AZ
Director, IT
1
The Review
Recommendations

Meet with IBM and ask questions. Let IBM know your concerns and everything about what you want to accomplish as a company.

Experience

The IBM cloud solution allows us to use a "hybrid" form of cloud computing. A mixture of private and public. I love the backing of IBM with all of it’s' products, and feel good in the knowledge that if I encounter any problems, IBM is just a phone call away. We use IBM smart cloud application services. This service is excellent, and has helped up with our applications regarding time frames and overall accuracy.

Pros

The backing of a proven company like IBM and the overall fair price

Cons

Nothing really, I wish it would have been around a lot sooner.

 
Survey Response
May 11 2017

We Trust the IBM Brand

4.0

Features: 
4.0
Ease of use: 
3.0
Support: 
5.0
Willing to refer: 
4.0
the reviewer
 
IT Services
 
201-500 employees
 
Virginia Beach, VA
Director, IT
1
The Review

Recommendations

Consider security offerings.

Experience

We trust the IBM brand. We use the hybrid cloud system. It's been pretty smooth so far.

Pros

The service and support have been consistently reliable.

Cons

The costs

 
Survey Response
May 07 2017

Great Response

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
IT Services
 
201-500 employees
 
Redmond, WA
Director, IT
1
The Review

Recommendations

Read everything well before you decide something.

Experience

Some colleagues had told us about it, and we decided to go with them too. Our problem lay in the hacking attacks. We use cloud security among others. We have increased sales and reduced accidents.

Pros

Their ability to act fast and how attentive they are when we need something.

Cons

None.

 
Survey Response
Apr 26 2017

More Safety and Speed

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
IT Services
 
5001+ employees
 
New York, NY
Director, IT
1
The Review

Recommendations

It's the best in the market.

Experience

Due to the market time and its effectiveness, we chose IBM. We use Cloud, data security and code q. We have more safety and speed in our system.

Pros

Security and agility.

Cons

There's nothing to dislike.

 
Survey Response
Apr 24 2017

Easy to Use

4.0

Features: 
4.0
Ease of use: 
4.0
Support: 
4.0
Willing to refer: 
5.0
the reviewer
 
IT Services
 
11-100 employees
 
South Pasadena, CA
Manager, IT
1
The Review

Recommendations

Optimize the speed and provide more space.

Experience

IBM is a trusted brand. The main problem is getting people trained. We use cloud storage with multiple encryption. Service performed perfectly. Benefits are it frees up space and it speeds up things.

Pros

I like that it was easy to use and learn. It's a great tool because of the time it saves with training.

Cons

I'm pretty happy, but if I had to pick something it would be the amount of time spent training.

 
Survey Response
Dec 09 2015

Continually Increasing Customer Base

3.5

Features: 
4.0
Ease of use: 
3.0
Support: 
4.0
Willing to refer: 
4.0
the reviewer
 
Business services
 
201-500 employees
 
Philadelphia, PA
Associate, IT
1
The Review
Recommendations

Work closely with the engineers that help set it up.

Experience

IBM cloud is what we develop on. It is also used for file storage and security profiles. It has performed as expected with minor troubleshooting. Our number of customers continues to increase.

Pros

Ease of use and very secure.

Cons

Enrollment could be more intuitive.

 
Survey Response
Dec 09 2015

Decreased Costs and Fast Deployment

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
Arts, entertainment
 
501 -1000 employees
 
Tampa, FL
Owner, IT
1
The Review
Recommendations

It's been a positive experience.

Experience

Their brand reputation is great. The best benefits are the decreased costs and fast deployments. We've been able to acquire more customers by working with this platform.

Pros

Easy to use

Cons

None

 
Survey Response
Dec 09 2015

Increased Business and Economic Efficiency

4.0

Features: 
4.0
Ease of use: 
4.0
Support: 
4.0
Willing to refer: 
4.0
the reviewer
 
Information technology
 
5000+ employees
 
Portland, OR
Associate, IT
1
The Review
Recommendations

Security advancements need to be made

Experience

IBM offers its own products and they work efficiently. We've seen benefits from its increased scalability. It has increased business and economic efficiency.

Pros

Flexibility, easy to implement

Cons

Limited availability