Building a Smarter Planet

Made for

business users seeking, bare metal servers, infrastructure, and analytics tools.

Not for

minimal cloud functions, simple storage and computing needs. 

Features

Cloud Servers

IBM's SoftLayer provides bare metal servers and flexible virtual servers in a single platform. It is accessible all on demand and billed on monthly or hourly terms with no long-term commitments. IBM Softlayer offers complete infrastructure control.

Features

  • On Demand deployment and customization
  • All services are integrated on a single platform
  • Flex Images technology to move images between bare metal and virtual servers

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IBM Bluemix

IBM Bluemix is IBM's cloud Platform as a Service (PaaS). Bluemix is based on Cloud Foundry open technology and runs on IBM's SoftLayer infrastructure. It is integrated with DevOps to build, run, deploy and manage applications on the cloud. Bluemix supports several programming languages including Java, Node.js, Go, PHP, Python, Ruby Sinatra, Ruby on Rails and can be extended to support other languages.

Features

  • Powerful, open-source technologies to power apps
  • Access to IBM and 3rd party services to power apps and services
  • Secure access to data and applications, whether on-premises or in the cloud

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Additional Computing Services

Software

Object Storage

SoftLayer object storage is a scalable object-based storage solution based on OpenStack Swift Archive where users can manage, and serve large amounts of unstructured data such as virtual machine images, media, and email archives. Object storage includes pay-as-you-go pricing, built-in SFTP, full integration with IBM's content delivery network, and the ability to store, retrieve, and leverage data. Capacity can be added when necessary.

Features

  • Scaling to practically infinite capacity
  • Objects written multiple times per cluster, with auto-healing capabilities in case of drive failure
  • Data organization with tagging, search, and indexing capabilities

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Backup

Softlayer Backup helps users keep identical copies of data. SoftLayer provides turnkey EVault and R1Soft automatic backup solutions. EVault Backup is an enterprise-level backup storage and disaster recovery solution hosted on an internal iSCSI mount, available for local access at each data center. Backups can be set to standard or custom schedules. R1Soft Server Backup provides high-performance disk-to-disk server backup, featuring a central management and data repository. It protects data at block level, and unique disk blocks on the server are stored only once across all recovery points, increasing storage efficiency.

Features

  • Custom schedules while targeting full systems, specific directories, or individual files
  • Supports for bare metal as well as virtual server restore and recovery
  • Monitoring, reporting, and alerting tools

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Additional Storage Services

Block Storage
File Storage
Mass Storage Servers
Content Delivery Network

Load Balancing

SoftLayer load balancing solutions allow configurability and flexibility to manage the traffic and resource usage of server nodes in your environment. Users have the ability to distribute traffic loads so that no single device gets overwhelmed. Local, global, and high availability options can be activated, changed, and deactivated at any time.

Features

  • Management with SoftLayer API and Web portal
  • Hardware firewall options
  • Responsive balance during peak traffic times

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Network Appliances

Rather than provisioning multiple hardware and software solutions to serve as routers, firewalls, and load balancers, users can implement software-defined networking solutions to create all-in-one network appliances. Appliances are then deployed on SoftLayer bare metal servers with network settings set and tweaked. Infrastructure’s traffic management is updated in real time.

Features

  • Advanced load balancing functionality and application-aware health monitoring
  • Application compression, caching, and optimization
  • Security add-ons for appliances

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Additional Networking Services

Direct Link
Domain Services

Controls

A single set of controls for all SoftLayer infrastructure that can be accessed via API, Web portal, or mobile application. The SoftLayer customer portal is a web interface for remotely managing SoftLayer services and account. The portal gives complete access to more than 200 services.

Features

  • View performance details and control all functions of bare metal and virtual servers
  • Deploy servers, firewalls, new backup solutions, and other additions to the SoftLayer environment
  • Real-time support and tutorials

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Server Monitoring & Reporting

SoftLayer's server comes with monitoring resources to access reports and evaluate the cloud infrastructure performance. For more involved monitoring needs, IBM offers additional options to meet advanced monitoring and reporting needs for greater awareness and visibility.

Features

  • access to server logs and performance reports
  • Pre-set alerts and/or action responses
  • Customized monitoring

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Additional Management Services

Management Tools
Managed Hosting

Security

Encryption:
  • In-Transit: SSL
  • At Rest: AES-256
File Management:
  •  Role Based Access
  • Retention Time: 30 days default
  • Data Destruction: Server Wipe or Destruction
Audits & Compliance:

Performance

Performance:
  •  Service Level Agreement (SLA)
  • Guaranteed Uptime: 100%
  • Ease of Use: 4/5
Global Infrastructure:
  • Data Center Zones: 40
  • North America Locations: 8
  • Europe Locations: 5
  • Asia Locations: 3
Basic Support:
  •  Phone
  •  Chat
  •  Tutorials
  •  Premium Support Available

Reviews

Sort by
 
Survey Response
Dec 03 2015

Application Sharing with the IBM Cloud

3.5

Features: 
3.0
Ease of use: 
3.0
Support: 
3.5
Willing to refer: 
n/a
the reviewer
 
Information technology
 
5000+ employees
 
New York, NY
Associate, IT
1
The Review
Recommendations

Adopt it quickly

Experience

Our company already had familiarity with IBM products and services. The cloud is used for data and application sharing. This allows for more storage and collaboration. Training is an issue though.

Pros

Cost, scalability

Cons

Security training

 
Survey Response
Dec 03 2015

Exemplary Cloud Service

5.0

Features: 
5.0
Ease of use: 
4.5
Support: 
5.0
Willing to refer: 
n/a
the reviewer
 
Media
 
501 -1000 employees
 
Jackson, MS
Manager, IT
1
The Review
Recommendations

Seriously consider if annual budget and it requirements allow.

Experience

Their bid met all company and regulatory requirements and was the lowest in initial deployment cost. It was implemented for encryption, daily data backup, file sharing, and security protocols. The service is exemplary and has increased up time over the legacy system it replaced.

Pros

Deployment and life cycle costs, scalability, security, customer support

Cons

The initial training of in-house personnel took longer than expected.

 
Survey Response
Dec 03 2015

A Complete and Well Developed Platform

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
n/a
the reviewer
 
Manufacturing
 
5000+ employees
 
San Francisco, CA
Manager, IT
1
The Review
Recommendations

Consider how much actual space you need and what other services you might add to improve the experience.

Experience

We had a previous relationship with IBM that made billing and setup very easy. They have a complete, and well developed system. It's used for file storage and email mostly. We have less onsite storage required, and it has been flawless as far as IBM is concerned. Our only issues of been tied to local internet problems.

Pros

Very easy to setup, completely reliable, cost effective

Cons

Local storage is faster

 
Survey Response
Dec 03 2015

Improved Collaboration of Essential Data

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
n/a
the reviewer
 
Information technology
 
101-200 employees
 
Detroit, MI
Senior Manager, IT
1
The Review
Recommendations

I would recommend all the services to a business that IBM cloud provide.

Experience

IBM cloud is an awesome service. It's used for the development of my company. The IBM services has prevailed. The benefits my company have received are improved collaboration and storage of the essential information needed to be secured.

Pros

What I like about IBM cloud is the reliably and security the service provides.

Cons

I like everything.

 
Survey Response
Dec 03 2015

IBM SmartCloud Performs Well

5.0

Features: 
4.5
Ease of use: 
5.0
Support: 
4.5
Willing to refer: 
n/a
the reviewer
 
Telecommunications
 
201-500 employees
 
Washington, DC
Senior Manager, IT
1
The Review
Recommendations

Its secured, reliable , and easy to manage

Experience

We had downtime and speed issues. We use it for accessing document, security, etc. It's given us more security to access documents, more storage, and better management.

Pros

Smart cloud performs well

Cons

Nothing

 
Survey Response
Dec 02 2015

Improved Performance and Speed

4.5

Features: 
4.0
Ease of use: 
4.5
Support: 
4.5
Willing to refer: 
n/a
the reviewer
 
Financial services
 
5000+ employees
 
New York, NY
Associate, IT
1
The Review
Recommendations

No recommendations

Experience

There were no major problems, and IBM is long-term partner of my company that is being used for multiple projects and it also charges less because of the partnership. We use their platform to back-up data, development tools, IaaS, and SaaS. Performance of this service is good, and it has improved performance and speed.

Pros

We enjoy effectiveness.

Cons

I like everything

 
Survey Response
Dec 02 2015

Security and Complaince Experts

3.5

Features: 
3.5
Ease of use: 
3.5
Support: 
3.5
Willing to refer: 
n/a
the reviewer
 
Information technology
 
5000+ employees
 
Los Angeles, CA
Manager, IT
1
The Review
Recommendations

These guys are experts in security compliance services and regulatory requirements

Experience

They are experts in security compliance services and regulatory requirements. It has regulated data and is properly segregated on the cloud storage infrastructure. It also provides standards-based support for bridging various security domains to deliver.

Pros

They are experts in security compliance services and regulatory requirements.

Cons

Nothing

 
Survey Response
Dec 02 2015

Government Department Usage of IBM

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
n/a
the reviewer
 
Government
 
5000+ employees
 
Philadelphia, PA
Manager, IT
1
The Review
Recommendations

They are a great company provider for it security cloud service

Experience

We have had excellent service with them for many years and they continue to be our number one proven provider. We are a government department of defense operation, so I cannot go into detail due to security issues. However, networking and hardware security are the main products they provide us. We have no threat of any security breaches. None have occurred since implementation years ago. It provides excellent service.

Pros

Proven record of data security

Cons

Nothing. It works for us.

 
Survey Response
Dec 01 2015

The Best Security and Most Reliable Software

4.5

Features: 
4.5
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
n/a
the reviewer
 
Retail
 
1001-5000 employees
 
Nashville, TN
Executive, IT
1
The Review
Recommendations

This is the best software that we've used so far.

Experience

This product and brand is probably the most reliable software. We've been a customer for years and they have been there before our business existed. Most features are being used, such as security and antivirus. It has performed very well and is managed well.

Pros

It has the best security setting and is reliable

Cons

Maybe the cost, but that is the only con.

 
Survey Response
Dec 01 2015

A Hybrid Option with World Class Support

4.5

Features: 
4.5
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
n/a
the reviewer
 
Advertising & marketing
 
501 -1000 employees
 
Phoenix, AZ
Director, IT
1
The Review
Recommendations

Meet with IBM and ask questions. Let IBM know your concerns and everything about what you want to accomplish as a company.

Experience

The IBM cloud solution allows us to use a "hybrid" form of cloud computing. A mixture of private and public. I love the backing of IBM with all of it’s' products, and feel good in the knowledge that if I encounter any problems, IBM is just a phone call away. We use IBM smart cloud application services. This service is excellent, and has helped up with our applications regarding time frames and overall accuracy.

Pros

The backing of a proven company like IBM and the overall fair price

Cons

Nothing really, I wish it would have been around a lot sooner.