GoDaddy

Recommendations:

I would highly recommend it.

Experience:

GoDaddy is what I would call a highly efficient service. Before transferring to them we had multiple problems such as poor connectivity or it all just going completely down, poor customer service (very rude), & the list goes on & on. Now that we have GoDaddy we have not experienced any of those problems & it seems like we won’t anytime soon. Whenever someone asks me for a recommendation it’s always GoDaddy! It is our website hosting provider. It’s worked extremely well so far! We get things done faster than ever.

Pros:

It makes the business feel/seem safe and secure. It’s not very complicated either.

Cons:

So far there have been no cons.

Recommendations:

Go for it and don’t think twice. Out of all the hosting services I have researched GoDaddy is the least expensive and offers the most features. I would recommend however that they push up the installation date until after they have completed an expansion of their business if one is being planned.

Experience:

We are currently opening a second location in the Chicago area. Our expansion plans include a more dynamic and physical online presence. Go daddy's flat monthly rate offered an extremely modest price for us to explore this new area of development. From the conversations I have had with my peers, GoDaddy has the power to scale my business as it grows. This selection also solves a common problem in my industry and that is time management. The one click app addresses this problem. The security features in go daddy also addresses a common and consistent concern of every business owner. The 24-hour support is used quite frequently by our staff. We also utilize a feature which allows us to design specific 404 error pages which is hoped to give our developing website a personal touch. One feature we have thankfully not had to utilize is the backup and disaster recovery but just the fact that it exists gives me added peace of mind when I’m locking up to go home each night. As you can imagine these last few months have been very demanding times for our business not only because of the hardware and software changes but the opening of a second location. Through these times I can say the performance of go daddy has made these transitions much less stressful simply because this program has performed flawlessly. Through the learning curve...and make no mistake, there is always a learning curve when installing and hardware or software. The excellent performance of go daddy coupled with the professionalism and technical savvy of their 24-hour support staff has added to my confidence that the changes related to our business expansion will fall into place to ensure greater profitability in the coming years.

Pros:

The fact that it is amazingly user-friendly. This may sound like a simple answer but in the midst of what could be described as occasional chaos, having a well-functioning business tool that is user friendly frees up time that would otherwise be used searching through user manuals and making phone calls to the support center in search of answers, I would easily call this a blessing!

Cons:

The WordPress set up is quite intimidating. They include a skimpy amount of email. They also offer a confusing set of packages, two main web hosting packages divided into three plans. Also, the control panel screens are pretty cluttered with information, links, and hidden menus.

Recommendations:

I would highly recommend GoDaddy.

Experience:

We were using a hosting company from India and we had a great deal of trouble with their tech support. Their English was mediocre and their response time to issue was very slow. It could take several days before we heard from them, and weeks to solve the issue. The cost was very high, thousands of dollars per month. Their servers experienced a security breach and we lost 3 of our websites permanently because their backup system failed. GoDaddy offers immediate and expert tech support. They provide daily backup and restore services. The cost is less than $100 per month for the same amount of cloud space we had with our former company. We use the cloud servers for web hosting, as well as email hosting. We also use their domain name service. GoDaddy has performed above and beyond the call of duty. It has benefited us by have minimal downtime for our websites, fast loading speeds and extreme diligence in solving issues. We have very few issues.

Pros:

I like the price, the tech support, and the product offerings.

Cons:

The only thing I dislike is that the tech support staff do not all have the same level of training.

Recommendations:

Do some initial cost comparisons, and know that GoDaddy provides a consistently reliable service as well as a comprehensive functionality.

Experience:

We were having problems with our previous hosting service, and customer service was severely lacking. There were noticeable glitches and downtime, and it was a contact struggle to get timely responses from our previous host. We use their entire suite of products, and full hosting services. We also take advantage of their web development capabilities and consulting. It's increased productivity and functionality overall. Rarely do we need to contact them for customer service, and when we do, the responses are quick and helpful.

Pros:

They're very cost-effective for the range of services that they offer, with very few hiccups or downtime.

Cons:

We really haven't run into anything that couldn't be resolved within a matter of hours--they've been very responsive.