Please describe your organization.
My company is called Holdapp. We make mobile apps for the Android and iOS platforms. We operate as a service company, doing development work for other vendors as opposed to making our own products. We've been operating for three and a half years, as a small team of twelve people. We develop many kinds of mobile applications and have no particular specializations; it's whatever the client wants. We are based in Poland.
What is your position?
I am the owner and head manager.
What business challenge were you trying to address with Dropbox?
Our most commonly used cloud storage platform is Dropbox. We also use Google Drive because it ties in with Google Apps, which we use for most of our internal processes, aside from project management.
We chose Dropbox because of its good integration with all the platforms that we use, especially OSX.
We use Dropbox on desktop, mobile, as well as web applications. My management team needs fast access to our storage from every point, at every moment. From my desktop computer, I will simply use the desktop app, and this is also true for mobile phones, iPads, etc. We frequently use the web-based services as well.
Is there a cloud storage platform that you would recommend over the other one?
It's hard to choose one, which is the reason we are using both. Dropbox has more advantages for us though, because of its ease of use. Google offers better pricing for businesses.
Currently, we are using the business plan from Google Drive, and Dropbox Pro accounts for certain employees, instead of the hosted business version that they also offer.
What is the biggest advantage that implementing these platforms has brought your business?
Fast data sharing. On the online project management platforms that we use, sharing big amounts of data with employees and clients is not easy. The benefits of cloud platforms like Dropbox and Google Drive are simple and fast usage, and the ease of sharing content with people that don't use these services every day, or are just starting out. When a new client is not familiar with one of the systems, sharing by URL will simplify the process. Also, storing a large amount of files, graphical assets and functional documentations, is common.
We don't use them for hosting code because we prefer dedicated repositories like GitHub. We could easily synchronize them though.
Are there any features or tools of Dropbox that you've been especially impressed with?
It integrates perfectly with OSX, and provides easy sharing; I can use folders without thinking about the fact that they are in cloud storage.
Is there anything Dropbox could have improved or done differently?
They could provide better user management. They do offer that in their highest business tier, which we aren't using. As Dropbox Pro users, it's sometimes very hard to share large amounts of files with others. You never know how much capacity the other users have. It would be easier to have one common disk size, instead of varying it based on different users.
Could you give some feed-back regarding their support team and online support resources?
I have received information about the advantages of moving from Dropbox Pro to Business, but I haven't interacted with them further than that. Generally, the platform is bug-free. In three years, we've had only one instance in which we couldn’t access our files, which lasted fifteen minutes. I haven't had any reasons to contact the support team.
We have five additional questions. For each of these, we ask that you rate Dropbox on a scale of one to five, with five being the best score.
How would you rate them for functionality and available features?
How would you rate them for ease of use and ease of implementation?
How would you rate your overall experience collaborating with Dropbox?
How likely are you to recommend Dropbox to a friend or colleague, out of five?
Five. I recommend them pretty often.