Get to all your files from anywhere, on any device

Made for

Small businesses and individuals requiring on-the-go file access

Not for

Handling highly sensitive documents

 
Free: 2 GB
 
Paid: 1 TB $10/mo.
Pricing details
Example customers

Product Demo & Screenshots

Features

Features

File Tools:
  •  Syncing
  •  Sharing
  •  Collaboration
Backup:
  •  Scheduled Backup
  •  External Hard Drive Backup
  •  Incremental Backup
  •  Mobile Device Backup
Storage:
  •  Unlimited Storage
  • File versioning: 30 days
  • File Size Limit: No limit on application uploads

Security

Encryption:
  • In-Transit: SSL
  • At Rest: AES-256
File Management:
  •  Role Based Access
  • Retention Time: 30 days
Compliance:
  •  HIPAA
  •  PCI
  •  ISO

Performance

Access:
  •  Multi-User
  •  Mobile Access
  • Windows, Mac, Linux
Usage:
  •  SLA
  • Ease of Use: 5/5
Support:
  •  Phone
  •  Chat
  •  Forums and Guides

Pricing

Basic info

 
Free: 2 GB
 
Paid: 1 TB $10/mo.
 

1 Month minimum contract

 
Monthly subscription
Annual subscription
PlanPrice
2 GBFree
Dropbox Pro$9.99/mo.
Dropbox Business$15/user/mo.

Reviews

Sort by
 
Client Interview
Jan 05 2016

Cloud Storage with Easy Integration

4.0

Features: 
4.0
Ease of use: 
5.0
Support: 
n/a
Willing to refer: 
5.0
the reviewer
 
Less than $250/yr. spend
 
Computer Software
 
11-50 employees
 
Poland
Managing Director at Holdapp
Artur Ozierański
1
 
Verified
The Review
Recommendations

The client speaks highly of Dropbox's fast data sharing and ease of use for new users. They state that Dropbox easily integrates with other platforms and services. The user accesses Dropbox using desktop applications, mobile app, and web browser access. The client highly recommends Dropbox to other business users.

BACKGROUND

Please describe your organization.

My company is called Holdapp. We make mobile apps for the Android and iOS platforms. We operate as a service company, doing development work for other vendors as opposed to making our own products. We've been operating for three and a half years, as a small team of twelve people. We develop many kinds of mobile applications and have no particular specializations; it's whatever the client wants. We are based in Poland.

What is your position?

I am the owner and head manager.

What business challenge were you trying to address with Dropbox?

Our most commonly used cloud storage platform is Dropbox. We also use Google Drive because it ties in with Google Apps, which we use for most of our internal processes, aside from project management.

We chose Dropbox because of its good integration with all the platforms that we use, especially OSX.

We use Dropbox on desktop, mobile, as well as web applications. My management team needs fast access to our storage from every point, at every moment. From my desktop computer, I will simply use the desktop app, and this is also true for mobile phones, iPads, etc. We frequently use the web-based services as well.

Is there a cloud storage platform that you would recommend over the other one?

It's hard to choose one, which is the reason we are using both. Dropbox has more advantages for us though, because of its ease of use. Google offers better pricing for businesses.

Currently, we are using the business plan from Google Drive, and Dropbox Pro accounts for certain employees, instead of the hosted business version that they also offer.

What is the biggest advantage that implementing these platforms has brought your business?

Fast data sharing. On the online project management platforms that we use, sharing big amounts of data with employees and clients is not easy. The benefits of cloud platforms like Dropbox and Google Drive are simple and fast usage, and the ease of sharing content with people that don't use these services every day, or are just starting out. When a new client is not familiar with one of the systems, sharing by URL will simplify the process. Also, storing a large amount of files, graphical assets and functional documentations, is common.

We don't use them for hosting code because we prefer dedicated repositories like GitHub. We could easily synchronize them though.

Are there any features or tools of Dropbox that you've been especially impressed with?

It integrates perfectly with OSX, and provides easy sharing; I can use folders without thinking about the fact that they are in cloud storage.

Is there anything Dropbox could have improved or done differently?

They could provide better user management. They do offer that in their highest business tier, which we aren't using. As Dropbox Pro users, it's sometimes very hard to share large amounts of files with others. You never know how much capacity the other users have. It would be easier to have one common disk size, instead of varying it based on different users.

Could you give some feed-back regarding their support team and online support resources?

I have received information about the advantages of moving from Dropbox Pro to Business, but I haven't interacted with them further than that. Generally, the platform is bug-free. In three years, we've had only one instance in which we couldn’t access our files, which lasted fifteen minutes. I haven't had any reasons to contact the support team.

We have five additional questions. For each of these, we ask that you rate Dropbox on a scale of one to five, with five being the best score.

How would you rate them for functionality and available features?

Four.

How would you rate them for ease of use and ease of implementation?

Five.

How would you rate your overall experience collaborating with Dropbox?

Four.

How likely are you to recommend Dropbox to a friend or colleague, out of five?

Five. I recommend them pretty often.

4.0
Overall Score
  • 4.0 Features
  • 5.0 Ease of Use
  • N/A Support
  • 5.0 Willing to Refer
 
Client Interview
Oct 21 2015

Offline Storage with Fast Upload Speeds

5.0

Features: 
5.0
Ease of use: 
4.0
Support: 
4.0
Willing to refer: 
5.0
the reviewer
 
Confidential spend
 
Information Technology
 
11-50 employees
 
Washington, DC
Employee, IT Company
1
 
Verified
The Review
Recommendations

I can't really think of any pitfalls. The only thing I would caution is to make sure that your people understand how to use it. For example, we had an intern who kept using the web interface as opposed to native on the computer. I really wouldn't be very critical of Dropbox at all.

Experience

Our company uses Dropbox primarily for offline storage. We are able to upload Word documents, which makes it easy to collaborate. We mostly needed a single shared file system. We also looked at OneDrive and Google Drive, but we ended up going with Dropbox. It allows us to work without having an internet connection, which is nice.  Version control was also important to us.

All things considered, Dropbox has been great. As far as I'm concerned, it has accomplished its goal.

Pros

The biggest pro would be the increased offline storage space. I also like that it syncs with a folder on my computer. Dropbox handles conflicting versions very well, and the speed of syncing is always good. Another useful feature is the notification system that lets me know when a new document has been added or saved.

Cons

One thing that I'd like to see is better version control. Overall though, we are pretty satisfied with Dropbox since it does exactly what we need.  I suppose it could be cheaper. We work mostly in text documents, so we don't need a lot of storage. Their storage options could be tiered according to our needs. We only need 10 or 12 gigs of memory, 100 is over the top but there is no cheaper option.

5.0
Overall Score
  • 5.0 Features
  • 4.0 Ease of Use
  • 4.0 Support
  • 5.0 Willing to Refer
 
Survey Response
Sep 27 2016

Popular and Easy to Understand

4.5

Features: 
4.5
Ease of use: 
4.5
Support: 
3.5
Willing to refer: 
4.5
the reviewer
 
$0 - $50/mo. spend
 
Arts, entertainment & music
 
2 - 10 employees
 
Miami, FL
Director, Animation
1
The Review

Recommendations:

I'd explain how much we have benefited from it as an animation company and how easy it is to share updates with team members

Experience:

It was the first that came to mind due to its simplicity and popularity, so far it's been easy and sufficient. It’s been a huge asset to our company, communicating and sharing files within each other is super easy and fast. We use just the basic video and photo saving and sharing. We have been able to complete projects from a distance without wasting costly time uploading or going to a computer, as we can use our phones for most issues.

Pros:

The simplicity and easily understood options.

Cons:

Nothing really, I’m very happy with it.

 
Survey Response
Sep 27 2016

Very Safe and High Quality

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
4.5
Willing to refer: 
5.0
the reviewer
 
$251 - $1000/mo. spend
 
Information Technology
 
51 - 200 employees
 
Jacksonville, FL
Vice President, Administration
1
The Review

Recommendations:

Who use it and have experience that is very good and very easy to use plus the amount of space is enough for now.

Experience:

We feel that Dropbox is very safe and is of high quality. Their programmers are quite serious about giving good security to this cloud storage because we have confidential company information there and so far we have not had problems. We can store large amounts of information in Dropbox and will be secure and stable to any case necessary. You can back up your affiliations and just as easy to other computers. It has provided the other clouds product search, as this is very special for our company. It has provided security in our documents and ease when using it.

Pros:

We can use our cloud wherever we are, save documents to the cloud mail directly and simply modify documents dropbox

Cons:

More space to the clouds so the site would be much better opening.

 
Survey Response
Sep 27 2016

Both Shared and Non-Shared File Access

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$51 - $250/mo. spend
 
Other: refrigeration
 
51 - 200 employees
 
Atlanta, GA
Manager, Sales
1
The Review

Recommendations:

This is a place to create sub folders to keep everything organized and also ability to share files with ease

Experience:

dropbox makes it easier to store files and share them with customers. My company uploads the files in dropbox and we are able to e-mail an invite link to whomever we need to share a file with. The recipient then creates a free account and has the ability to download only the files that have been shared. We can keep other files securely and if they are not shared, no one will see other files, only the ones that have been shared. This is a one-place to store shared and non-shared files and is secure. We use it for file sharing. It has increased the way of sharing files and the delivery time is instant.

Pros:

One place to store shared and non-shared files

Cons:

No cons

 
Survey Response
Sep 18 2016

Protecting Our Information with Syncing Technology

5.0

Features: 
4.5
Ease of use: 
5.0
Support: 
4.5
Willing to refer: 
5.0
the reviewer
 
$251 - $1000/mo. spend
 
Financial Services
 
51 - 200 employees
 
Cambridge, MA
Manager, Administration
1
The Review

Recommendations:

I would recommend it to make sure you understand each and every detail or features of Dropbox as it would benefit our organization in future. For first time user, it becomes little difficult to grasp the features of Dropbox however constant use of this would make it easier.

Experience:

My organization had issues securing the employees' data and other critical financial and important files. We had our financial application tested from the software security consultant and according to them, there were many security issues. We patched those issues, however for further safety we decided to go for cloud software. Along with these issues, there were issues related to sharing our files and documents with other clients. All the documents seemed to haphazardly placed in the computer and it was difficult to organize them. Hence in order to secure the important files and able to share the documents safely we decided to go for cloud platform - Dropbox. More than 1TB storage, sync technology, encryption technology, MS office 365 integration, Advance data protection like password protection, system alerts, account transfer tools, etc. Chat support and email support. Dropbox has made our life easier. It has helped us to sync all the important files from different machines, or devices. It helped us to manage and secure the passwords of the critical documents and employees. It provides has a lot of storage space, almost all of the documents and files of our organization able to store here. The customer support is great.

Pros:

Sharing of documents or files and sync technology is great and it protects our information from unauthorized access. These feature of dropbox makes it a great tool.

Cons:

Nothing that makes me dislike Dropbox at this point of time. I just hope it keeps on providing us better service all the time in the future.

 
Survey Response
Sep 16 2016

Transfering Audio, Video and Photo Files

4.5

Features: 
3.5
Ease of use: 
4.5
Support: 
3.5
Willing to refer: 
5.0
the reviewer
 
Arts, entertainment & music
 
2 - 10 employees
 
Tulsa, OK
Senior Manager, Human Resources
1
The Review

Recommendations:

Dropbox is a fantastic tool for businesses in sharing documents and storing/sending large files. However, as it does take up much space on a device like a tablet or a smartphone, I would advise that you keep only the large files that are necessary for a specific meeting or presentation on your device at a time.

Experience:

We selected Dropbox because it is the most discussed, most highly advertised version of cloud that we'd found. We found it was easy to use and easily transferred documents and large files across devices (Apple to PC, etc.). It is highly necessary for us to have extra amounts of space because we have to transfer video footage and the files tend to be much too large to transfer without a cloud. Up to now, the only problem we have had is a lack of space on the cloud but we have been using the free version and are likely to transfer to the paid version very soon as it is becoming a necessity. We use Dropbox to transfer video files, audio files, documents, photos. We also use Dropbox for its sharing capabilities, so our upper-level staff has access to important documents. It's great that our staff can update our documents when changes happen financially and we can see them as soon as they have been updated. Dropbox has been very useful. We use it often to share documents, videos, and audio files. It is useful to have the capability to see newly updated contracts or financial information as it's being updated.

Pros:

I love the option of being able to share with my staff members and to send large files, as we work with them often.

Cons:

The thing I find most frustrating is that the version of Dropbox I'm using now only allows so much space. Once I’ve transferred to a paid version, I’ll have more space in my Dropbox. That said, I would love to have the option to open whatever files I need that are in my Dropbox without having them constantly saved to my phone. They take up a lot of space on my phone but I need to have access to them when I'm out and about and I don't necessarily always have access to Wi-Fi.

 
Survey Response
Sep 16 2016

More Focus on Clients and Less on Emailing

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
Non-profit
 
11 - 50 employees
 
Baltimore, MD
Manager, Business Development
1
The Review

Recommendations:

I encourage every organization business to personal to consider Dropbox! IT is so easy to use! I work in an organization that is not necessarily equipped with the most technologically advanced staff. All our members are able to use Dropbox after their first sign in and we have yet to run into any problems with mastering the use of Dropbox. Other cloud storage and sharing programs seem difficult to use and require multiple uses before feeling comfortable, but not Dropbox!

Experience:

After careful research, Dropbox seemed the most user-friendly product that met our organization’s needs. Our staff is able to share files on demand, saving both time and energy! This allows us to focus more on our clients and less on emailing and file sharing! File sharing is the most important feature that we use in Dropbox. On any given day we might need to share over 80 to 100 important files that will enhance our client services. Having access at the touch of our hands allows us to focus on direct services to our clients! Dropbox is wonderful and so very easy to use! The benefits cannot be measured! I am able to share files at a moment’s notice and stay focused on client services and less time emailing and attaching !.

Pros:

Ease of use! That is what I like about Dropbox! There are step by step instructions given to you once you sign in for the first time! The amount of sharing is limitless! The user-friendly cloud program makes life so much better at a fast paced business that relies on sharing of information.

Cons:

I have yet to find something that I don't like about Dropbox. For the past nine months that I have used it, there has not been a single obstacle or problem!

 
Survey Response
Sep 16 2016

Streamlined Communication Process

4.0

Features: 
2.5
Ease of use: 
5.0
Support: 
2.5
Willing to refer: 
5.0
the reviewer
 
Media
 
11 - 50 employees
 
Philadelphia, PA
Associate, Administration
1
The Review

Recommendations:

If you need to quickly and simply share information, files, and media among a non-tech savvy staff, this is your platform. It is simple, user-friendly, and convenient for freelancers.

Experience:

With the need to upload theatrical information and allow a myriad of individuals to access things quickly, we chose dropbox. It's free service and user-friendly system across multiple devices at the same time makes it perfect. Our company had a problem with people downloading files and having them disappear from the folders. We also have exceeded our free storage space and opened a separate account for company files and records and one for company media. We use group folders, and multiple users editing and maintaining documents. It has performed extremely well. It has proven efficacious to communicate and deliver documents to potential clients. Clients are able to access perusal documents in real time on any platform.

Pros:

We deal with many non-tech savvy individuals, and it's friendly and self-explanatory design allows clients to easily access documents with no struggle. Dropbox streamlines our communication process.

Cons:

The free program storage cap frustrates our multiple managers if they are trying to upload multiple projects at once.

 
Survey Response
Sep 16 2016

A Very Easy Cloud Tool for Employees and Clients

4.5

Features: 
4.5
Ease of use: 
5.0
Support: 
4.0
Willing to refer: 
4.5
the reviewer
 
Information Technology
 
2 - 10 employees
 
Roanoke Rapids, NC
Associate, Administration
1
The Review

Recommendations:

If your organization is looking for a simple and easy solution for sharing files within your company or even with clients, Dropbox is a great tool!

Experience:

Our organization wanted a free cloud storage option that would be available to employees while in the office or at home. Ease of use and the ability to share files within the cloud system were also important. Our organization uses the shared folders option in order to share files within our corporation, as well as receiving shared files from our clients. Dropbox has performed very well to suit our organization's needs. It has greatly benefited our company in many ways. We are able to share files throughout our organization within the office and with employees while they are working from home. We are also able to receive files from our clients via Dropbox to help us complete projects easier and more efficiently.

Pros:

Dropbox is a very easy cloud tool. Its ease of use is what makes it efficient and an asset to our employees and clients.

Cons:

I personally have not found any downfalls to using Dropbox. It provides the ability to upload files, organize them within folders and share them with others. I find it easy to use and it suits my needs.

Screen shots and videos
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Dropbox Screenshot

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Dropbox Screenshot