- 18 of 50 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
Call Center Services PROJECT HIGHLIGHT
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Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Call Center Services PROJECT HIGHLIGHT
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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Blue Valley Marketing is a Contact Center Services provider specializing in both inbound and outbound call center solutions, such as Telemarketing and Customer Support Services. Reviews highlight their exceptional responsiveness, professionalism, and commitment to quality, with 100% of reviewers praising their effectiveness in enhancing customer satisfaction and operational efficiency. Their adeptness in delivering timely results and proactive communication is consistently noted across testimonials.
Clients consistently highlighted Blue Valley Marketing's proactive approach in communication and project management. One client noted their 'excellent' and 'timely' communication, while another emphasized their 'unique' responsiveness, stating that adjustments were made immediately based on proactive outreach. This sentiment reflects a strong overall satisfaction with Blue Valley's ability to anticipate client needs and deliver results efficiently.
Excellent. Allows timely and proactive with communication. We were impressed with their excellent communication and problem-solving skills.
Blue Valley Marketing is one of, if not the most, responsive vendors I have ever worked with. I request return data files and they have always arrived by the date/time requested and quite often, even sooner than expected. Reporting is delivered consistently and adjustments needed on any project are made immediately. If there were things that could have been done differently, Blue Valley would have known about those things early on and would have adjusted accordingly. That is due to the way that they proactively reach out to ensure that there isn't any change needed or anything else that I needed done.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Blue Valley Marketing provided call center services for a hotel. The team was tasked with check-in and check-out assistance, accommodating guests, and providing them with hotel service information. Read more
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Clients consistently commend Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing fits various budgets while delivering exceptional results, such as increased sales leads and improved customer satisfaction. One client noted, 'Good value for cost,' while another emphasized their ability to exceed expectations, stating, 'I have been pleased with the cost per order.' Overall, the sentiment reflects strong satisfaction with the financial investment relative to the outcomes achieved.
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Nubox SpA is a custom software development firm. The firm is headquartered in Las Condes, Chile. Their team specializes in Custom Software Development and Call Center Services.
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Answering service company 2CALL is in Providencia, Chile. Established in 2008, the team provides Call Center Services.
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Reale Seguros Chile, a phone answering service and Insurance Law company, was founded in 2017. The agency provides Call Center Services and Insurance Law, and is midsize.
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Global Soluciones Financieras, a Financial Advising & Planning company, was established in 2009. The firm focuses on Financial Advising & Planning and Call Center Services.
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Cibeles Telecomunicaciones is a phone answering service. They are based in Huechuraba, Chile and have small team. Their team offers Call Center Services and Sales Outsourcing.
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Launched in 2020, OK.Lab Chile is a small La Florida, Chile-based CRM consulting and SI company. Their services include CRM consulting and SI and Call Center Services.
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LinkSolution offers human resource solutions focused on improving team quality and reducing resolution times. Overall feedback highlights their impressive project management, timely delivery, and the personalized attention provided to clients, making them feel unique and important. The company is highly regarded for its effective communication and strong team dynamics.
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Unificados is a call center service. They were established in 2009 and focus on Call Center Services and HR Outsourcing.
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ADELACU is a call center company. Their team is based in Las Condes, Chile and focuses on Call Center Services and IT managed services.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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