# Top Virtual Receptionist Services in the United Kingdom

Recommended Virtual Receptionist companies in United Kingdom include Top Customer Service, Paragon Sales Solutions, Task Virtual, Answer4u, AnswerForce, Verbatim Virtual Receptionists, AnswerConnect, Face for Business, LuminaVest LTD, Medical PA.

From London’s financial district and legal chambers to Manchester’s fast-growing startup scene and Edinburgh’s fintech hub, the UK offers a deep bench of virtual answering expertise. Virtual receptionist services handle call triage, message taking, appointment booking, and overflow or after-hours cover, helping UK businesses stay responsive without hiring in-house.

On Clutch, you can compare verified providers by client reviews, service focus, response SLAs, industry experience, and tech integrations. Our vetting process highlights proven teams that comply with UK standards (e.g., GDPR) and support local numbering and escalation workflows. Use filters for budget, location, hours of operation, and industries to shortlist the best fit for your needs, whether you need a 24/7 virtual receptionist UK partner or specialist call handling services for healthcare or legal. Explore related directories:

• Top Virtual Receptionist Services

• Virtual Receptionist Services in London

• Virtual Receptionist Services in Birmingham

• Virtual Receptionist Services in Manchester

• UK Virtual Receptionist Services for Business Services

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## List of the Best Top Virtual Receptionist Services in the United Kingdom

Ratings Updated: Jul 14, 2026


### [Top Customer Service](https://clutch.co/profile/top-customer-service)
#### 5 out of 5 star rating (68 reviews)
- $1,000+ minimum project size
- 250 - 999 employees
-  London, England

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Content Moderation Services
- 55% Customer Service Outsourcing
- 15% Data Annotation Services

#### Company description
Top Customer Service is a company specializing in Contact Center Services, offering inbound call handling, customer support, and telephonic support across various industries. The firm has consistently received positive feedback, with around 95% of reviews highlighting their professionalism and effective communication. Their ability to reduce missed calls and improve response times has been commended by 90% of clients, emphasizing their integration of trained agents with AI-assisted systems.
[Visit Website](https://bpo.topcustomerservice.com/)


#### Reviewed 16 times in the past 6 months

Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations.
- 16 of 16 reviews are 5 stars
- 6 new reviews for Call Center Services services
- $50,000 – $199,999 avg. project cost
[Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews)

#### 12 reviews mention Call Center Services

Call Center Services for eCommerce Products Brand
5.0/5 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support.
- 12 of 12 Call Center Services reviews are 5 stars
- 7 new reviews for Call Center Services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/top-customer-service/387737)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
[Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)
- $10,000 to $49,000 (18 reviews)
- $50,000 to $199,999 (11 reviews)
- $200,000 to $999,999 (6 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Paragon Sales Solutions](https://clutch.co/profile/paragon-sales-solutions)
#### 4.9 out of 5 star rating (48 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Countesthorpe, England

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 5% Business Consulting
- 10% Other Marketing
- 25% Sales Outsourcing
- 25% Social Media Marketing
- 10% Web Design

#### Company description
Paragon Sales Solutions is a company specializing in Contact Center Services with a focus on Outbound Call Center and Telemarketing Services. The reviews reveal a strong emphasis on professionalism, responsiveness, and enthusiasm, with approximately 87% of clients praising their communication and ability to generate leads. Clients often highlight the company's ability to align with their values and deliver on expectations, with minimal areas for improvement mentioned.
[Visit Website](http://www.paragonsalessolutions.co.uk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 2 times in the past 6 months

Recent client feedback for Paragon Sales Solutions highlights their exceptional professionalism and commitment to client needs. Clients praised the team's responsiveness and ability to reflect company values in deliverables, notably in marketing and website development. Notable mentions include Megan's creativity and dedication, and the successful production of a podcast that increased visibility for a legal consultancy. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a desire for long-term collaboration.
- 2 of 2 reviews are 5 stars
- Unknown avg. project cost
[Read 3 Recent Reviews](https://clutch.co/profile/paragon-sales-solutions?sort_by=date_desc&verified=true#reviews)

#### Experience in 16 industries

Paragon Sales Solutions has demonstrated significant expertise across various industries, including Manufacturing, Legal, Energy & Natural Resources, Education, Insurance, and more. Clients have consistently praised their professionalism, responsiveness, and ability to adapt to specific needs. The overall sentiment is highly positive, highlighting their effective lead generation, marketing strategies, and project management. Industries such as Energy and Education notably benefited from enhanced brand awareness and engagement, making Paragon a versatile choice for businesses seeking growth in these sectors.
[Read All Reviews](https://clutch.co/profile/paragon-sales-solutions?verified=true#reviews)

##### Energy & natural resources Experience
Paragon Sales Solutions has received positive feedback from clients in the Energy & Natural Resources sector, highlighting their effective communication and strong reporting capabilities. Clients appreciate the company's cultural fit and the expertise brought to outreach efforts, resulting in successful meetings booked and valuable opportunities cultivated. Overall, Paragon demonstrates a solid understanding of the industry's demands, positioning them as a competent partner for businesses seeking growth and strategic support in energy consultancy.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Sales Outsourcing for Energy Consultancy (5.0/5, Jan 7, 2026): Paragon Sales Solutions provides sales outsourcing services for an energy consultancy. The goal is to generate new warm opportunities through outbound calling and book meetings with the client's prospects. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/428778)

##### Retail Experience
Paragon Sales Solutions has received positive feedback from clients in the Retail industry, particularly for their effective social media marketing and ongoing marketing support. Clients appreciate their timely project delivery and proactive communication, emphasizing the team's commitment to understanding project needs. Their ability to generate new leads through tailored strategies highlights their expertise and impact, making them a strong contender for businesses seeking to enhance their marketing efforts in the Retail sector.
- 1 review for retail industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- SMM for Online Retailer (5.0/5, Jan 9, 2024): Paragon Sales Solutions provides social media marketing services for an online retailer. The team also assists the client with blogging and offers them marketing ideas. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/260249)

##### Design Experience
Paragon Sales Solutions has garnered positive feedback from clients in the Design industry, highlighting their extensive knowledge and effective mentoring capabilities. Clients appreciate their ability to enhance sales strategies and business confidence. With a focus on tailored marketing advice, Paragon demonstrates strong communication and responsiveness, ensuring smooth collaboration. Overall, the firm's expertise and commitment to client success position them as a valuable partner for businesses seeking growth in the competitive Design landscape.
- 1 review for design industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Business Consulting for Graphic Design Business (5.0/5, Jan 27, 2021): A graphic design business partners with Paragon Sales Solutions for business consulting services. The team provides mentoring and marketing advice to the client.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/47721)

##### Education Experience
Paragon Sales Solutions demonstrates strong expertise in the Education sector, particularly in developing resources that foster inclusivity and enhance student employability. Clients commend their professionalism, flexibility, and clear communication, which facilitate effective project management. Notable feedback highlights the company's success in creating tailored materials, such as mentoring handbooks, which are anticipated to improve student skills and confidence. Overall, the positive sentiment and ongoing client engagements suggest Paragon Sales Solutions is a reliable partner for organizations seeking impactful educational solutions.
- 2 reviews for education industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Lead Generation Services for Financial Education Company (4.0/5, May 29, 2025): Paragon Sales Solutions provided lead generation services for a financial education company. The team was tasked with identifying warm leads for the client's training sessions. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/378095)
- Graphic Design & Social Media Marketing for Education Co (5.0/5, Aug 14, 2025): Paragon Sales Solutions provides graphic design and social media marketing for an education company. The team has created a mentoring handbook, social media posts, and resources to show the client's services. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/398270)

##### Financial services Experience
Paragon Sales Solutions demonstrates solid expertise in the Financial services sector, effectively assisting clients in telemarketing and lead generation. Feedback highlights their strong project management skills, timely communication, and the ability to tailor outreach strategies. While one client noted limited success in lead conversion, they appreciated the value of increased visibility and contact with potential leads. Overall, Paragon is positioned as a reliable partner for businesses seeking to enhance their market presence within the Financial services industry.
- 1 review for financial services industry
- Less than $10,000 avg. project cost
- Lead Generation & Telemarketing for Paraplanning Company (3.5/5, Jan 27, 2021): Paragon Sales Solutions was engaged to conduct telemarketing to help generate interest in a paraplanning company. They went through data to filter out any duplicates or leads that were already contacted.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/47658)

##### Software Experience
Paragon Sales Solutions has received positive feedback from clients in the Software industry for their expertise in lead generation and telemarketing services. Clients praised their flexibility, responsiveness, and ability to deliver qualified leads that resulted in significant conversion rates. With a consultative approach and strong project management, they effectively integrate into clients' teams, leading to increased opportunities and measurable success. Overall, Paragon demonstrates a strong capability to support businesses in achieving their sales objectives.
- 3 reviews for software industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Regulatory Compliance & KYC Company (5.0/5, Aug 11, 2022): Paragon Sales Solutions provides lead generation services for a regulatory compliance and KYC company. They are generating leads for the client via outbound calls and emails.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/153655)
- Lead Generation for LMS Provider (4.5/5, Nov 8, 2022): Paragon Sales Solutions helped an LMS provider generate qualified leads via cold calling. They assigned a telemarketing executive to make calls four hours a day and send follow-up emails to potential customers.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/165862)
- Lead Generation for AI Company (5.0/5, Aug 11, 2025): Paragon Sales Solutions provides lead generation services for an AI company. The team is responsible for cold calling potential buyers, explaining the client's products, and booking demos. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/397129)

##### Insurance Experience
Paragon Sales Solutions has received positive feedback from clients in the Insurance industry, particularly for their expertise in telesales, appointment setting, and data enhancement. A commercial head at Gambit Insurance Solutions highlighted their ability to improve outreach efficiency and lead generation through structured engagement. Clients appreciate their quick response times, detailed reporting, and alignment with company values, indicating that Paragon is a strong partner for organizations seeking to enhance their sales processes in the Insurance sector.
- 1 review for insurance industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Outbound Sales & Lead Gen for Insurance Broker (5.0/5, Apr 24, 2025): Paragon Sales Solutions was hired by an insurance broker to enhance their outbound sales efforts. The team was responsible for qualifying leads, gathering insurance renewal dates, and booking call-backs. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/369420)

##### Arts, entertainment & music Experience
Paragon Sales Solutions has received positive feedback from clients in the Arts, entertainment & music industry, particularly for their effective telesales strategies and strong communication skills. Clients praised their ability to generate appointments with prospective sponsors for events, demonstrating significant impact on fundraising endeavors. The provider's alignment with client values and prompt service delivery further solidify their reputation as a capable partner for organizations aiming to enhance their outreach and sponsorship opportunities in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Telesales Services for Charity Company (5.0/5, Mar 7, 2025): Paragon Sales Solutions provided telesales services for a charity company. They were responsible for selling sponsorship opportunities for two local festivals. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/357770)

##### Environmental Services Experience
Paragon Sales Solutions has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in lead generation and client engagement. Clients appreciate their responsiveness, professionalism, and ability to understand industry-specific needs, leading to successful meetings and opportunities. The company's enthusiastic approach towards environmental solutions, combined with effective communication and project management, reinforces their capability to drive impactful results in the sector. Overall, they are viewed as a valuable partner for businesses seeking to enhance their market presence.
- 2 reviews for environmental services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for IT Company (5.0/5, Sep 18, 2023): Paragon Sales Solutions has provided call center services for an IT company. The team has identified the appropriate contacts and scheduled meetings for both the client and their customers. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/233579)
- Lead Generation for Winter Services Company (5.0/5, Dec 9, 2024): Paragon Sales Solutions provided lead generation services for a winter services company. The team identified and contacted leads and helped them offer a direct contact email address. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/336331)

##### Consulting Experience
Paragon Sales Solutions has received positive feedback in the Consulting industry for their strong ability to generate sales leads and enhance client engagement. Clients commend their adaptability, honest communication, and alignment with company values, which contribute to effective collaboration. Their emphasis on transparency and responsiveness in project management has established them as a trusted partner, making them a viable choice for businesses seeking impactful consulting services.
- 1 review for consulting industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Lead Generation & Web Design for Management Consultancy (5.0/5, Dec 6, 2024): Paragon Sales Solutions provides lead generation services for a management consultancy. Their work focuses on generating qualified leads through sales calls and emails and upgrading the client's website. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/335893)

##### Construction Experience
Paragon Sales Solutions has garnered positive feedback from clients in the Construction industry, emphasizing their expertise in generating leads and enhancing client communication. Companies like Giromax Technology and AJ Bryan Construction highlight their efficient project management, professionalism, and ability to create seamless customer experiences. Clients appreciate their responsiveness and the positive impact on business growth, indicating that Paragon is a strong partner for construction firms seeking to improve outreach and customer engagement.
- 2 reviews for construction industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Handling Services for Construction Company (5.0/5, Jan 28, 2021): Paragon Sales Solutions provides call handling services for a construction company. The team ensures that smooth and professional client relations is achieved from the moment they pick up the phone.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/49150)
- Call Center Services for Construction Company (5.0/5, Oct 2, 2024): Paragon Sales Solutions works with a construction company to generate leads. Their work also involves booking in-person and online group webinars for the client's staff. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/319228)

##### Business services Experience
Paragon Sales Solutions has received positive feedback within the Business services industry, highlighting their strong expertise in lead generation and appointment setting. Clients commend their effective communication, cultural alignment, and ability to deliver measurable outcomes. Notable strengths include their responsiveness and quality of service, which have resulted in successful lead acquisition and client satisfaction. Their values resonate well with clients, making them a suitable partner for businesses seeking reliable and effective sales solutions.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Digital Marketing for Business Services Company (5.0/5, May 24, 2023): Paragon Sales Solutions provided lead generation services for a business services company. The team reached out to event organizers to secure qualified leads for the business. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/203908)
- Sales Appointments Arrangement for Corporate Cleaning Co (5.0/5, Jul 22, 2024): Paragon Sales Solutions arranges sales appointments for a corporate cleaning company. The team is tasked with securing meetings with verified decision-makers and achieving the agreed number of weekly meetings. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/302157)

##### Manufacturing Experience
Paragon Sales Solutions has received positive feedback from clients in the Manufacturing industry, particularly for their expertise in B2B prospection and lead generation. Clients appreciate their responsive and experienced team, which delivers quick solutions tailored to specific business needs. The overall sentiment highlights their strong project management, flexibility, and ability to build meaningful connections, indicating a solid fit for manufacturing companies seeking effective sales strategies.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Unknown avg. project cost
- B2B Prospect Connection & Telemarketing for Engineering Co (5.0/5, Feb 29, 2024): An engineering company has hired Paragon Sales Solutions to provide B2B prospects connection, lead generation, and telemarketing services. The team conducts B2B lead searches to set appointments for the client. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/272268)

##### Research Experience
Paragon Sales Solutions has garnered positive feedback in the Research industry for their efficiency and effective account management. Clients commend their ability to quickly grasp organizational needs, leading to successful lead generation and membership recruitment. The overall sentiment reflects a high level of satisfaction with their timely delivery and proactive communication, establishing them as a reliable partner for businesses seeking expertise in research-related sales solutions.
- 1 review for research industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Outsourcing for Life Sciences Organization (5.0/5, Sep 22, 2023): Paragon Sales Solutions provides sales outsourcing for a life sciences company. The team is tasked with membership recruitment, event sales, and account management. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/234757)

##### Other Industry Experience
Paragon Sales Solutions has received positive feedback from clients in the Other Industry sector, highlighting their expertise in sponsorship support and comprehensive digital marketing solutions. Clients commend their customer-centered approach, responsiveness, and ability to align with company values. Noteworthy strengths include their proactive project management and ability to create strategic connections, evidenced by one client reporting a robust list of potential sponsors. Overall, their enthusiastic and driven team is viewed as a strong asset for businesses seeking impactful support.
- 2 reviews for other industry industry
- 1 review is 5 stars
- Unknown avg. project cost
- Website Revamp & Social Media for Cleaning Services Company (4.5/5, Dec 20, 2022): Paragon Sales Solutions helps a cleaning services company revamp their website, social media functions, and Google listings. 
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/172755)
- Sponsorship Acquisition for Charity Support Organization (5.0/5, Aug 17, 2023): Paragon Sales Solutions was hired by a charity support organization for their marketing strategy services. The team was responsible for acquiring sponsorship deals and raising awareness for the client's event. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/225972)

##### Legal Experience
Paragon Sales Solutions has demonstrated expertise in enhancing brand awareness and client engagement in the Legal industry, particularly noted by a Director at Bond Legal. The company effectively created and scheduled high-quality social media content, resulting in increased engagement. Clients appreciate their responsive communication and efficient project management, making them a strong candidate for legal firms seeking effective marketing solutions.
- 1 review for legal industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- SMM for Legal & HR Services Firm (5.0/5, Aug 16, 2023): Paragon Sales Solutions provided ongoing social media marketing for a Bond Legal firm to increase brand awareness. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/225602)

##### Advertising & marketing Experience
Paragon Sales Solutions demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and relationship building. Clients commend their professionalism, attentive approach, and effective project management, noting successful outcomes in attendee recruitment and client engagement. The team's ability to foster relationships over immediate sales is highlighted as a key strength, making them a valuable partner for businesses looking to enhance their marketing efforts through strategic outreach and customer rapport.
- 2 reviews for advertising & marketing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Lead Generation & Telephony Services for Marketing Firm (4.5/5, Jul 1, 2021): Paragon Sales Solutions provided calling services for a digital marketing agency. They reached out to potential customers and offered free SEO reports from the agency. They also set up meetings for the client. 
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/70684)
- Lead Generation for Digital Marketing Company (5.0/5, Aug 10, 2023): Paragon Sales Solutions provided lead generation services for a digital marketing company. The team helped attract and recruit attendees for a webinar. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/224352)

##### Consumer Products Experience
Paragon Sales Solutions has demonstrated strong expertise in the Consumer Products industry, receiving positive feedback for their effective sales training and marketing strategies. Clients noted their ability to inspire teams, enhance brand awareness, and adapt strategies to changing market conditions. With a commitment to collaboration and innovative ideas, they successfully helped clients transition to digital marketing platforms. Overall, their enthusiastic approach and willingness to explore new ideas make them a strong candidate for businesses seeking growth in the Consumer Products sector.
- 2 reviews for consumer products industry
- 1 review is 5 stars
- Unknown avg. project cost
- Social Media Marketing for Luxury Chocolate Company (4.5/5, Jan 26, 2021): A luxury chocolate company works with Paragon Sales Solutions for their social media marketing services. They are responsible for raising brand awareness on Facebook, Instagram, LinkedIn, Twitter, and YouTube.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/46409)
- Sales Training & Consulting for Oak Door Business (5.0/5, May 5, 2023): Paragon Sales Solutions provided sales training and support for an oak door business. The goal was to increase the internal team's sales awareness and confidence. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/199621)

##### IT Services Experience
Paragon Sales Solutions demonstrates strong expertise in IT services, particularly in executing effective telesales campaigns. Clients appreciate their professionalism and the tangible results they deliver, such as generating multiple leads and maintaining excellent communication throughout projects. Their ability to source targeted data and provide measurable outcomes reinforces their reputation as a reliable partner in the IT services industry, making them a compelling choice for businesses seeking impactful sales solutions.
- 1 review for it services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Telesales Campaign for Website Development Agency (5.0/5, Nov 27, 2022): Paragon Sales Solutions provides telesales services to a website development agency. They source and purchase appropriate, targeted data and execute a direct dial campaign. 
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/168997)

##### Beauty & Cosmetics Experience
Paragon Sales Solutions has demonstrated substantial expertise in the Beauty & Cosmetics industry, particularly in sales training for eco grooming products. Clients have praised their effective in-person training sessions, which utilize industry knowledge and practical examples. The positive feedback highlights their commitment to long-term growth and memorable client experiences. Overall, their tailored approach and thorough follow-up reinforce their suitability for businesses seeking to enhance sales strategies in the Beauty & Cosmetics sector.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Sales Training for Eco Grooming Company (5.0/5, Jun 16, 2021): Paragon Sales Solutions provided sales training to an eco grooming company's internal staff to help increase sales and revenue. They shared industry knowledge through presentations, books, and more.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/55781)

##### Sports Experience
Paragon Sales Solutions demonstrates strong expertise in the Sports industry, particularly in membership sales for organizations like Koi Sports CIC. Clients commend their exceptional customer service, quick campaign setup, and ability to foster new relationships, which are vital in a post-COVID environment. The provider's thorough understanding of client needs and dedication to delivering value, even on a limited budget, highlight their commitment to supporting grassroots sports initiatives. Overall, Paragon Sales Solutions is well-suited for businesses in the Sports sector seeking tailored sales solutions.
- 1 review for sports industry
- Less than $10,000 avg. project cost
- Telemarketing Services for Nonprofit Sports Agency (4.5/5, Jun 14, 2021): Paragon Sales Solutions provided telemarketing services for a nonprofit. They sold memberships for the services that the client offers. They also provided a list of contacts interested in the client.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/53496)

##### Automotive Experience
Paragon Sales Solutions demonstrates strong expertise in the Automotive industry, particularly in telemarketing and client outreach. Clients appreciate their effective communication and attention to detail, which foster a seamless integration into their teams. Their strategic approach has notably assisted businesses in connecting with major dealerships, indicating a significant positive impact on clients' sales efforts. Overall, Paragon is well-regarded for their professionalism and ability to deliver results in the Automotive sector.
- 1 review for automotive industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Telemarketing & LinkedIn Services for Transportation Firm  (5.0/5, Apr 5, 2021): Paragon Sales Solutions conducts calls on behalf of a vehicle transportation firm, who needs to network with third-party clients. To acquire more customers, the team also manages the firm’s LinkedIn account.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/116617)

##### Nonprofit Experience
Paragon Sales Solutions has demonstrated significant expertise in the Nonprofit sector, notably through their pro bono support of a Christian charity. Clients commend their exceptional communication, flexibility, and commitment, evidenced by a 1500% increase in engagement during a 10-week social media campaign. Their proactive approach and can-do attitude have garnered positive feedback, highlighting their impact on raising organizational profiles and fostering community engagement. Overall, their strengths suggest they are a valuable partner for Nonprofits seeking marketing support.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Facebook Marketing Campaign & Fundraising for Youth Charity (5.0/5, Feb 3, 2021): Paragon Sales Solutions ran a 10-week social media marketing campaign for a Christian charity organization. They filmed videos and posted them on Facebook on behalf of the client. 
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/55545)

##### Healthcare Experience
Paragon Sales Solutions has demonstrated significant expertise in the healthcare sector, particularly in medical marketing for businesses like LM Clinical. Their impactful strategies led to an 18% increase in social media reach and over 1,000 additional views on Instagram within just two months. Clients praise their professionalism, adaptability, and proactive communication, indicating a strong capability to meet healthcare marketing needs effectively. This track record suggests they are a reliable choice for healthcare providers seeking to enhance their marketing efforts.
- 1 review for healthcare industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Social Media Marketing Support for Clinical Skincare Company (5.0/5, Jan 21, 2021): Paragon Sales Solutions works with a medical-grade skincare company on their marketing needs. They run social media efforts across Instagram and Facebook, make key recommendations, and produce content. 
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/42095)

##### Media Experience
Paragon Sales Solutions has received positive feedback from clients in the Media industry, highlighting their effective sales strategies and strong communication. Clients appreciate their willingness to support and assist throughout the project, which has led to successful outcomes, such as winning new business. Their expertise in generating targeted sales lists and building relationships within the industry underscores their capability to drive results for companies seeking growth in media-related services.
- 1 review for media industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Marketing for Video Production Company (5.0/5, Jan 14, 2021): A media production company engaged with Paragon Sales Solutions for their marketing services. The team was tasked to take charge of contacting clients within the targeted industries for their services.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/35154)

##### Real estate Experience
Paragon Sales Solutions has received positive feedback from clients in the real estate industry, highlighting their expertise in telecommunications sales services. Clients appreciate their responsive communication, transparency, and effective need assessments, which have led to increased client acquisition and a solid sales process. The company's strengths lie in supporting small businesses and offering scalable solutions, making them a valuable partner for those seeking to enhance their sales efforts in real estate.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Telecommunication Sales Services for Property Inspection Co. (5.0/5, Jan 8, 2021): Paragon Sales Solutions provides sales call services for a home inventory asset company. Their work research and telecommunications.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/30586)

##### Supply Chain, Logistics, and Transport Experience
Paragon Sales Solutions has demonstrated significant expertise in the Supply Chain, Logistics, and Transport sectors, with clients highlighting their strengths in project management and customer support. Reviews emphasize the company's effective website design and SEO capabilities, along with valuable telesales assistance. Clients appreciate the team's in-depth knowledge and responsiveness, indicating a strong alignment with client objectives. Overall, Paragon Sales Solutions is well-regarded for delivering on expectations and providing impactful solutions tailored to the industry's needs.
- 1 review for supply chain, logistics, and transport industry
- 1 review is 5 stars
- Unknown avg. project cost
- Web Design, SEO & Sales Outsourcing for Training Co (5.0/5, Dec 5, 2025): Paragon Sales Solutions has designed a website for a training company. The team has also worked on the client's SEO and provided networking and telesales services. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/423909)

##### Wellness & Fitness Experience
Paragon Sales Solutions has demonstrated strong expertise in the Wellness & Fitness industry, particularly in lead engagement and event attendance optimization. Clients appreciate their personable approach and alignment with company values, resulting in effective communication and project management. Feedback highlights the successful execution of cold calling strategies, leading to valuable insights and increased participation in events. Overall, the sentiment indicates that Paragon is a reliable partner for businesses in the Wellness & Fitness sector seeking innovative sales solutions.
- 1 review for wellness & fitness industry
- 1 review is 5 stars
- Unknown avg. project cost
- Sales Outsourcing for Fitness Management Software Company (5.0/5, May 3, 2023): A fitness management software company has hired Paragon Sales Solutions to cold call their leads. The team books the client's potential leads for an in-person demo and invites them to free events.
 [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/199094)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Paragon Sales Solutions is frequently recognized for offering excellent value for money, aligning with clients' budgets while delivering high-quality results. Clients noted that the company provided a good return on investment, with one stating, 'Pricing fit our budget' and others appreciating the 'good value for cost.' Overall, sentiment is positive, with many clients expressing satisfaction with the affordability and effectiveness of the services provided.
[Read All Reviews](https://clutch.co/profile/paragon-sales-solutions?verified=true#reviews)
- Less than $10,000 (18 reviews)
- $10,000 to $49,000 (2 reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 4 countries
- Ireland (1 projects)
- Malaysia (1 projects)
- United States (1 projects)
- England (30 projects)

[View Reviews](https://clutch.co/profile/paragon-sales-solutions?verified=true#reviews)

---

### [Task Virtual](https://clutch.co/profile/task-virtual)
#### 5 out of 5 star rating (65 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- London, England

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 10% Call Center Services
- 10% Data Annotation Services
- 20% Sales Outsourcing
- 20% Search Engine Optimization

#### Company description
Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
[Visit Website](https://taskvirtual.com?ref=Clutch.co)


#### 3 reviews mention Call Center Services

Virtual Assistant Services for Healthcare AI Company
5.0/5 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed follow-ups.
- 2 of 3 Call Center Services reviews are 5 stars
- 2 new reviews for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/task-virtual/467711)

#### Responsive

Task Virtual is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 6 countries
- Australia (1 projects)
- Canada (4 projects)
- Germany (1 projects)
- Ireland (1 projects)
- United States (7 projects)
- England (1 projects)

This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
- New Zealand Standard Time (NST)
This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
[View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)

#### 5% of employees work in London office
London, England
Brixton Hill
2 - 5 employees
3472846666
[See All Locations (17)](https://clutch.co/profile/task-virtual#location)

---

### [Answer4u](https://clutch.co/profile/answer4u-0)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Nottingham , England

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 55% Call Center Services
- 35% Customer Service Outsourcing

#### Company description
Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.answer-4u.com/virtual-receptionist-service?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist-uk)


---

### [AnswerForce](https://clutch.co/profile/answerforce)
#### 4.4 out of 5 star rating (18 reviews)
- 1,000 - 9,999 employees
- Edinburgh, Scotland

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.
[Visit Website](https://www.answerforce.com/lp/answering-service?utm_source=clutch.co&utm_medium=referral)


#### Knowledgeable
Clients have consistently praised AnswerForce for their knowledgeable staff, particularly highlighting how familiarity with their business leads to enhanced service quality. One client noted that the more often a specific representative answers calls, the more helpful and knowledgeable they become. Overall, the sentiment regarding AnswerForce's expertise is highly positive, with clients appreciating their ability to address issues effectively and respond promptly to inquiries.
- Call Center Services for Government Payment Portal (5.0/5, Mar 30, 2021): Customers appreciate that they can call late at night and get a live person to help them pay their bills. The more times we have a specific person answering the phone, the more knowledgeable and helpful they become for our clients. [Read Full Review](https://clutch.co/go-to-review/answerforce/112624)

#### 14 reviews mention Call Center Services

Answering Service for Telecommunications Company
5.0/5 — AnswerForce provided inbound call services for a telecommunications company. The team answers calls, transferring them to a sales representative or the company owner.

- 9 of 14 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/answerforce/70937)

#### Experience in 9 industries

AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
[Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews)

##### Energy & natural resources Experience
AnswerForce has demonstrated considerable expertise in the Energy & natural resources industry, particularly in providing seamless call answering services for oil and gas companies. Clients have praised their ability to customize complex scripts and maintain high professionalism in communication. The company's responsiveness and adaptability to specific client needs have contributed positively to operational efficiency, leading to enhanced customer interactions. Overall, AnswerForce is well-regarded for delivering comprehensive service solutions that align with the demands of the industry.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- Unknown avg. project cost
- Answering Service for Oil & Gas Service Company (5.0/5, Aug 23, 2021): AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/114682)

##### Financial services Experience
AnswerForce is recognized for its exceptional responsiveness and personalized service in the Financial services industry, particularly in online payment solutions for government entities. Clients appreciate the 24/7 support provided to users, highlighting the expertise in crafting effective communication scripts tailored to specific business needs. The company's ability to adapt to client feedback and project demands reinforces its strong reputation, making it a reliable choice for businesses seeking dedicated customer service solutions.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Government Payment Portal (5.0/5, Mar 30, 2021): AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/112624)

##### Consulting Experience
AnswerForce demonstrates strong expertise in the Consulting industry, particularly in streamlining processes for clients. Feedback highlights their excellent customer service and effective collaboration, with clients noting a successful enhancement of call center operations. The positive sentiment around their responsiveness and ability to deliver impactful solutions suggests they are well-suited for businesses seeking to optimize workflows and improve operational efficiency.
- 1 review for consulting industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Management Consultants (5.0/5, Mar 11, 2021): A management consulting company partnered with AnswerForce in order to provide call center services so that they can streamline their overall processes.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/94572)

##### Nonprofit Experience
AnswerForce has received positive feedback from nonprofit clients, particularly for their expertise in creating accessible communication systems for congregations. Their solutions have proven impactful, notably improving response times during emergencies. Clients appreciate their prompt customer service, efficient billing, and comprehensive training. The overall sentiment is one of satisfaction, indicating that AnswerForce is a strong fit for nonprofits seeking tailored communication solutions.
- 1 review for nonprofit industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Church (5.0/5, Mar 8, 2021): AnswerForce set up a 24/7 call management system that connects callers to pastors in case of emergency. They also have a web portal that logs recordings and tracks the time and reason of each call.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/89681)

##### Human Resources Experience
AnswerForce has received positive feedback from clients in the Human Resources sector for their professionalism and responsiveness. Their proactive call handling and customized scripts demonstrate a strong understanding of HR needs. Clients appreciate the continual improvement in service and the effective call management system. While there is room for enhanced training, overall sentiment reflects high satisfaction with their impact on client operations, making them a reliable choice for HR-related projects.
- 1 review for human resources industry
- Less than $10,000 avg. project cost
- Call Center Services for HR & Payroll Consulting Co (4.5/5, Feb 19, 2021): AnswerForce answers incoming calls for an HR and payroll consulting firm. Following a script, they try to understand the purpose of each call and sort them base on urgency before forwarding them to the client.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/75000)

##### Construction Experience
The reviews highlight the company's expertise in providing reliable and scalable communication solutions for the Construction industry. Clients appreciate the consistent availability of service, which enhances customer interaction even during off-hours. The courteous staff and effective communication integration significantly improve operational convenience, making the company a strong fit for businesses seeking to enhance their client engagement and service responsiveness in the Construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- Unknown avg. project cost
-  Answering Services for Construction Company (5.0/5, Jul 7, 2017): The company needed to answer every single phone call they received. AnswerForce consistently answered the phone and they also emailed and texted client messages.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/121133)

##### Education Experience
AnswerForce has demonstrated significant expertise in the Education industry, particularly in client management for tutoring services. Clients appreciate their ability to seamlessly handle inquiries and schedule consultations, achieving a remarkable 93% booking success rate. The company's proactive communication, adaptability, and high-quality service have garnered positive feedback, with clients often unaware they are speaking to an external service. Overall, AnswerForce is a strong fit for educational businesses seeking reliable, responsive support.
- 1 review for education industry
- Less than $10,000 avg. project cost
- Answering Services & Inbound Client Mgmt for Tutoring Co (4.0/5, Apr 30, 2020): AnswerForce provides inbound client management services to a tutoring company. They answer calls from new and recurring clients and schedule consultation appointments.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/74929)

##### Information technology Experience
AnswerForce has received positive feedback highlighting their professional and effective Business Process Outsourcing services. Clients commend their excellent service quality, multichannel CRM options, and personalized customer attention, contributing to substantial monthly savings. The overall sentiment reflects strong client satisfaction, indicating that their expertise and competitive pricing make them a valuable partner for businesses in the Information Technology sector seeking reliable outsourcing solutions.
- 1 review for information technology industry
- $50,000 – $199,999 avg. project cost
- Appointment Scheduling and Customer Orders for IT Company (4.0/5, Dec 24, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerforce/37119)

##### Manufacturing Experience
The reviews indicate strong satisfaction among clients in the Manufacturing industry regarding the provider's expertise in managing inbound services. Clients highlight the company's ability to enhance customer call management, resulting in improved business outcomes and increased customer engagement. The provider's responsiveness and effectiveness in reducing operational costs are notable strengths. Overall, their services have positively impacted clients' versatility and growth, suggesting a strong fit for businesses seeking to optimize their inbound communication.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Inbound Appointment Setting for Manufacturing Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerforce/25014)

##### Business services Experience
AnswerForce has demonstrated strong expertise in the business services industry, particularly in providing call answering solutions for small businesses and franchises. Clients emphasize their responsiveness, flexibility, and cost-effectiveness, with one noting a remarkable 508% ROI. The integration of advanced tools like chat functions and customer scheduling systems enhances client operations. Overall, the positive sentiment underscores AnswerForce's ability to support businesses in improving customer engagement and operational efficiency, making them a viable partner for prospective clients.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Answering Services for Handyman Service Company (5.0/5, Jul 7, 2017): AnswerForce helped the company take on more outbound calls, an important part of their operations.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/120965)
- Answering Service for Window Cleaning Company (5.0/5, Jul 7, 2017): AnswerForce provided overflow service, including on evenings and weekends. They also offered a calendaring system and a live chat function on the company's website. 
 [Read Full Review](https://clutch.co/go-to-review/answerforce/121096)

##### Retail Experience
AnswerForce has received positive feedback from clients in the Retail industry, highlighting their expertise in inbound services and call management. Clients report increased productivity, saving up to 100 hours monthly and $1,500 in operational costs. Their strengths include exceptional customer service and the ability to streamline operations, allowing retail employees to focus on core tasks. Overall, clients express satisfaction, indicating that AnswerForce is a suitable partner for retail businesses seeking to enhance efficiency.
- 1 review for retail industry
- $10,000 – $49,000 avg. project cost
- 24-Hour Customer Support for Retail Company (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/answerforce/146281)

##### Utilities Experience
Feedback in the Utilities industry indicates significant dissatisfaction with the provider's services. Clients reported major issues such as ineffective communication, unclear email correspondence, and a lack of professionalism. The inability to support workflow effectively and the overwhelming volume of unfiltered communication led to frustration. Overall, potential clients in the Utilities sector may find this company lacks the expertise and reliability necessary for their operational needs.
- 1 review for utilities industry
- Less than $10,000 avg. project cost
- Answering Services for Heating & Air Conditioning Company (0.5/5, Apr 4, 2020): AnswerForce was responsible for handling a heating and ventilation company's phone calls. They were also tasked with making calls to pre-existing customers, booking appointments, and forwarding inquiries.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/51852)

##### IT Services Experience
AnswerForce demonstrates exceptional expertise in managed IT services, receiving high praise for its customer-centric approach and seamless integration capabilities. Clients report significant improvements in call management, staff efficiency, and overall customer service. The simplicity of setup and proactive support from consultants highlight their strengths in delivering tailored solutions. With a strong emphasis on communication and client satisfaction, AnswerForce is well-positioned to meet the needs of businesses seeking reliable IT services.
- 1 review for it services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Answering Services for IT Services Firm (5.0/5, Nov 16, 2020): AnswerForce provides phone management services to an IT company to make sure that all their third-party client's needs and concerns are attended to. They were hired because of their cost-effective solutions.
 [Read Full Review](https://clutch.co/go-to-review/answerforce/114784)

#### 3.5 out of 5.0 rating for cost

What Clients Have Said
Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.
[Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews)
- Less than $10,000 (6 reviews)
- $50,000 to $199,999 (3 reviews)
- $10,000 to $49,000 (1 reviews)

---

### [Verbatim Virtual Receptionists](https://clutch.co/profile/verbatim-virtual-receptionists)
#### 4.8 out of 5 star rating (2 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Thatcham , England

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 68% Call Center Services
- 10% Customer Service Outsourcing
- 12% Sales Outsourcing

#### Company description
Verbatim Virtual Receptionists is a Contact Center Services provider specializing in call handling and customer support services. The company receives positive feedback for its seamless integration with client systems and proactive service improvements, with nearly 100% satisfaction. Clients appreciate their professional receptionists, with 90% highlighting their impressive call management and personal touch. Responsive to feedback, Verbatim excels in enhancing customer service efficiency.
[Visit Website](https://verbatim-cc.co.uk?utm_source=clutch&utm_medium=clutch&utm_campaign=clutch)


#### Personable
Clients have consistently praised Verbatim Virtual Receptionists for their personable and approachable nature. One client noted, 'The personal touch they have is impressive,' highlighting their understanding of business goals. Additionally, feedback emphasized their responsiveness to client input, reinforcing a strong, communicative relationship. Overall, the sentiment reflects a high level of satisfaction with the team's ability to connect and engage effectively with clients.
- Call-Answering for Education Software Developers (4.5/5, Apr 21, 2020): The personal touch they have is impressive. The team is personable and approachable. They understand our business and our goals. [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/65345)

#### 2 reviews mention Call Center Services

Overflow Call Handling for Outsourcer
5.0/5 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system.

- 1 of 2 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894)

#### Experience in 2 industries

Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors.
[Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews)

##### IT Services Experience
Verbatim Virtual Receptionists demonstrates strong expertise in the IT services sector, particularly in providing efficient call handling and CRM integration for outsourcing IT providers. Clients praise their professionalism, responsiveness, and the quality of their receptionists, which significantly enhances client satisfaction and operational efficiency. The ability to manage increased call volumes effectively, especially during peak times, underscores their reliability. Overall, their commitment to improvement and seamless workflows positions them as a valuable partner for IT service providers seeking enhanced customer support solutions.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Overflow Call Handling for Outsourcer (5.0/5, Apr 24, 2020): An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system.
 [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894)

##### Software Experience
Verbatim Virtual Receptionists demonstrates strong expertise in filtering calls, particularly for software companies needing efficient communication solutions. Clients appreciate their personable approach and responsiveness, which enhances project management efficiency. The positive feedback highlights their ability to adapt services to client needs, ultimately allowing clients to focus on core operations. Overall, their commitment to understanding client goals positions them as a valuable partner for businesses in the Software industry.
- 1 review for software industry
- $10,000 – $49,000 avg. project cost
- Call-Answering for Education Software Developers (4.5/5, Apr 21, 2020): Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate. 
 [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/65345)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback.
[Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)

---

### [AnswerConnect](https://clutch.co/profile/answerconnect)
#### 4.6 out of 5 star rating (31 reviews)
- 1,000 - 9,999 employees
- Edinburgh, Scotland

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 30% Sales Outsourcing

#### Company description
AnswerConnect is a provider of Contact Center Services specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. The company is praised for its efficiency and organization, with approximately 90% of reviewers highlighting their exceptional customer service and call handling capabilities. Many clients report significant cost savings and improved productivity, with 75% noting the flexibility and professionalism of their services.
[Visit Website](https://www.answerconnect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 1 review mentions Virtual receptionist

Virtual receptionist Experience
AnswerConnect has received overwhelmingly positive feedback for their virtual receptionist services, with clients praising their organizational skills and personalized customer service. Reviewers have noted the effectiveness of their call handling and lead qualification, contributing significantly to improved customer satisfaction. Notably, 100% of the feedback highlights their expertise and ability to adapt to client needs, with no reported areas for improvement. Clients value their long-standing industry experience and cost-saving benefits.
- 1 of 1 Virtual receptionist reviews is 5 stars
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/answerconnect#review-90711)

#### 1.6 out of 5.0 rating for cost

What Clients Have Said
Clients frequently commend AnswerConnect for its cost-effectiveness and value for money, with many noting significant savings on labor costs. One client highlighted spending approximately $289 per month while praising the service's impact on customer satisfaction. Another remarked on saving $4,000 to $5,000 monthly due to efficient call handling. Overall, feedback suggests that AnswerConnect provides a reliable service at a reasonable price, allowing businesses to enhance productivity without the expense of additional staff.
[Read All Reviews](https://clutch.co/profile/answerconnect?verified=true#reviews)
- Less than $10,000 (19 reviews)
- $10,000 to $49,000 (6 reviews)
- $50,000 to $199,999 (2 reviews)
- $200,000 to $999,999 (2 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 27 cities
- Maitland, Florida (1 projects)
- Miami, Florida (1 projects)
- Orlando, Florida (1 projects)
- Pittsburg, Kansas (1 projects)
- Charlotte, North Carolina (1 projects)
- Dallas, Texas (2 projects)
- Houston, Texas (1 projects)
- Foley, Alabama (1 projects)
- Chicago, Illinois (1 projects)
- New York City, New York (1 projects)
- Covina, California (1 projects)
- Sacramento, California (1 projects)
- Santa Ana, California (1 projects)
- Sunnyvale, California (1 projects)
- Vacaville, California (1 projects)
- Chandler, Arizona (1 projects)
- Portland, Oregon (1 projects)
- Spokane, Washington (1 projects)
- Vancouver, Washington (1 projects)
- Owensboro, Kentucky (1 projects)
- Pittsburgh, Pennsylvania (2 projects)
- Hampton, Virginia (1 projects)
- Franklin Lakes, New Jersey (1 projects)
- Farmingdale, New York (2 projects)
- Island Park, New York (1 projects)
- Pikeville, Kentucky (1 projects)
- Spring City, Pennsylvania (1 projects)

[View Reviews](https://clutch.co/profile/answerconnect?verified=true#reviews)

#### 19% of employees work in Edinburgh office
Edinburgh, Scotland
11 Rutland St
50 - 75 employees
+44 800 802 1069
[See All Locations (3)](https://clutch.co/profile/answerconnect#location)

---

### [Face for Business](https://clutch.co/profile/face-business)
#### 4.8 out of 5 star rating (3 reviews)
- 10 - 49 employees
- Burscough, England

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Face for Business specializes in Contact Center Services, providing tailored Customer Support Services including virtual reception, Inbound Call Center, and call handling. Impressively, 100% of reviewers praise their personalized service and seamless integration as part of their team, noting increased client conversions and enhanced trust pilot ratings. Clients consistently highlight their reliability and impeccable communication, with no areas for improvement identified.
[Visit Website](https://ffb.co.uk)


#### Easy to reach
Clients have consistently praised Face for Business for their excellent communication and accessibility. One client noted the seamless onboarding process and the reliability of their services, stating that Face for Business always answers calls promptly and maintains accurate records. The director of an accounting firm highlighted that they have never experienced issues with communication or billing, and emphasized the importance of building a relationship with their assigned receptionist, enhancing overall satisfaction.
- Virtual Receptionist Services for Accounting Firm (5.0/5, Feb 28, 2022): We’ve never had a problem with communications or billing. Face for Business always picks up after an acceptable number of rings. I’ve not had the need to look too much into their invoices because they’re always reliable and accurate. We communicate via emails and phone calls. [Read Full Review](https://clutch.co/go-to-review/face-business/1320)

#### 3 reviews mention Call Center Services

Virtual Receptionist Services for Accounting Firm
5.0/5 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the client.

- 2 of 3 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/face-business/1320)

#### Experience in 2 industries

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
[Read All Reviews](https://clutch.co/profile/face-business?verified=true#reviews)

##### Financial services Experience
Clients in the Financial services industry have praised Face for Business for their exceptional call answering services that enhance client relationships and improve operational efficiency. One director noted that their personalized approach and seamless integration have allowed for effective communication during critical times, such as the pandemic. Their proactive support and detailed call logs have contributed to increased client conversions, making them a reliable partner for financial firms looking to enhance customer engagement and service quality.
- 2 reviews for financial services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Receptionist Services for Accounting Firm (5.0/5, Feb 28, 2022): An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the client.
 [Read Full Review](https://clutch.co/go-to-review/face-business/1320)
- Answering Services for Financial Adviser Firm (5.0/5, Feb 24, 2022): Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.
 [Read Full Review](https://clutch.co/go-to-review/face-business/12030)

##### Manufacturing Experience
Face for Business has received positive feedback from clients in the Manufacturing industry, particularly for their expertise in customer support services. Clients highlight their strong understanding of product offerings and a customer-centric approach, which has notably improved trust ratings. The company's dedicated account management and timely communication have been praised, showcasing their ability to deliver tailored solutions. Overall, their reliable and cost-effective support positions them as a valuable partner for manufacturers seeking to enhance customer engagement.
- 1 review for manufacturing industry
- Less than $10,000 avg. project cost
- Customer Support for Vaping & CBD Products Manufacturer (4.5/5, Feb 24, 2022): Face for Business provides customer support services for a vaping and CBD product manufacturer. The team handles the front office and messages from customers.
 [Read Full Review](https://clutch.co/go-to-review/face-business/12031)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
[Read All Reviews](https://clutch.co/profile/face-business?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)

---

### [LuminaVest LTD](https://clutch.co/profile/luminavest)
#### 5 out of 5 star rating (1 reviews)
- 50 - 249 employees
- Birmingham, England

#### Services Provided - Allocation of Expertise by Percentage
- 20% Custom Software Development
- 20% AI Development
- 20% Call Center Services
- 20% Application Testing
- 20% Direct Marketing

#### Company description
LuminaVest is a company specializing in Contact Center Services with a focus on comprehensive support for real estate businesses, including lead generation, cold calling, and deal management. They received overwhelmingly positive feedback, with nearly 100% of reviewers praising their professionalism, organization, and ability to deliver results. Clients particularly appreciated their effective team management and tech setup capabilities.
[Visit Website](https://luminavest.com)


#### 1 review mentions Call Center Services

Call Center Services for Real Estate Company
5.0/5 — LuminaVest provides cold calling and lead generation services for a real estate company. They manage the entire sales pipeline, from negotiating contracts to coordinating with the title company for closing.
- 1 of 1 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/luminavest/367597)

#### Experience in 1 industry

LuminaVest LTD has demonstrated significant expertise in the real estate industry, excelling in lead generation, deal analysis, and technology setup. Clients have praised their organized approach, efficient project management, and strong results, reporting consistent lead flow and successful deal closures. Their strengths lie in comprehensive support throughout the real estate pipeline, making them a valuable partner for real estate investors seeking to scale operations effectively.
[Read All Reviews](https://clutch.co/profile/luminavest?verified=true#reviews)

##### Real estate Experience
LuminaVest LTD has received positive feedback in the real estate sector for their expertise in lead generation, acquisitions, and tech integration. Clients appreciate their efficient management of cold calling and deal closures, highlighting the company's organized approach and accountability. The exceptional performance yielded consistent qualified leads and successful contracts. Their comprehensive service is regarded as a game-changer for real estate investors seeking to scale their operations without micromanagement.
- 1 review for real estate industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Real Estate Company (5.0/5, Apr 16, 2025): LuminaVest provides cold calling and lead generation services for a real estate company. They manage the entire sales pipeline, from negotiating contracts to coordinating with the title company for closing. [Read Full Review](https://clutch.co/go-to-review/luminavest/367597)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight LuminaVest's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost' provided by the company. The comprehensive services offered, including tech setup and lead management, were deemed exceptional, contributing to a positive overall sentiment regarding the company's cost-effectiveness and return on investment.
[Read All Reviews](https://clutch.co/profile/luminavest?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

#### 3 fixed price Call Center Services packages

Real Estate Virtual Assistant & Cold Calling - USA
Experienced Real Estate Virtual Assistants & Cold Callers (USA) and Skip Tracing Services (Seller List & Buyer List)

---

### [Medical PA](https://clutch.co/profile/medical-pa)
#### 4.5 out of 5 star rating (1 reviews)
- $25 - $49 average hourly rate
- 10 - 49 employees
- Harlow, England

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 35% Call Center Services
- 35% Customer Service Outsourcing

#### Company description
Medical PA, a company specializing in call center services, provides inbound call handling and customer support for medical practices. Feedback highlights their professionalism and efficiency, with 80% of reviewers praising their time-saving service and quick email responses. However, 20% mentioned issues with call transfers, suggesting room for improvement in this area. Overall, they are recommended for effective telephonic support.
[Visit Website](https://medical.pa/)


#### Professional
Overall, client feedback indicates a high level of professionalism from Medical PA, particularly in their call handling and responsiveness. The podiatrist noted that patients frequently compliment the team's professionalism, and he appreciates their prompt email communication, often receiving replies within 10–15 minutes. However, there were minor concerns regarding call transfers, where patients experienced delays. Despite this, the client strongly recommends their services, highlighting their effectiveness in saving time.

#### 1 review mentions Call Center Services

Call Center Services for Podiatry Clinic
4.5/5 — A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client.

- 0 of 1 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/medical-pa/162874)

#### Experience in 1 industry

Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
[Read All Reviews](https://clutch.co/profile/medical-pa?verified=true#reviews)

##### Healthcare Experience
Medical PA demonstrates strong expertise in healthcare support services, particularly in managing call center operations for healthcare providers. Clients appreciate their professionalism, responsiveness, and the significant time savings they offer. One podiatrist noted improved patient interactions and reduced administrative burdens, although there were minor concerns about call transfer efficiency. Overall, Medical PA is well-regarded in the healthcare industry, making them a promising choice for those seeking reliable administrative assistance.
- 1 review for healthcare industry
- Less than $10,000 avg. project cost
- Call Center Services for Podiatry Clinic (4.5/5, Oct 18, 2022): A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client.
 [Read Full Review](https://clutch.co/go-to-review/medical-pa/162874)

#### 4.0 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
[Read All Reviews](https://clutch.co/profile/medical-pa?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [Double Tap Marketing Ltd](https://clutch.co/profile/double-tap-marketing)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 2 - 9 employees
- Royal Wootton Bassett, England

#### Services Provided - Allocation of Expertise by Percentage
- 55% Call Center Services
- 35% Email Marketing
- 10% Sales Outsourcing

#### Company description
Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.
[Visit Website](https://doubletapmarketing.co.uk)


#### Exceptional performance
Double Tap Marketing Ltd has received exceptional feedback for their outstanding performance and commitment to client success. Clients praised their ability to secure significant contracts, with one tender scoring an impressive 93.8%. Their responsiveness and dedication were highlighted, particularly in meeting tight deadlines and managing complex projects. Clients noted the personal touch and high standards of service, emphasizing that the team has become an integral part of their marketing efforts, consistently exceeding expectations and contributing to substantial growth.

#### Experience in 1 industry

Double Tap Marketing Ltd has received positive feedback primarily from clients in the business services sector. Their strengths include effective communication, timely delivery, and a deep understanding of client needs, which has led to significant contract wins. Notably, they excel in tender writing and marketing strategy, helping clients secure large contracts. Overall sentiment indicates strong satisfaction, highlighting their integral role in driving business growth and successful marketing initiatives.
[Read All Reviews](https://clutch.co/profile/double-tap-marketing?verified=true#reviews)

##### Business services Experience
Double Tap Marketing Ltd demonstrates strong expertise in the Business services industry, effectively enhancing client visibility and winning substantial contracts through strategic marketing initiatives. Clients commend their proactive communication, timely delivery, and dedication to understanding business needs. The company's tailored marketing solutions have led to significant growth for clients, exemplified by impressive tender success rates and impactful branding materials. Overall, Double Tap Marketing Ltd is highly regarded for their commitment to excellence, making them a valuable partner for businesses seeking impactful marketing support.
- 1 review for business services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Marketing, Graphic Design & Video Production for Cleaning Co (5.0/5, May 14, 2024): Double Tap Marketing Ltd provides ongoing marketing services for a cleaning company. The team has written proposals, created graphics and merchandise, and produced a TV ad to increase business visibility. [Read Full Review](https://clutch.co/go-to-review/double-tap-marketing/288550)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend Double Tap Marketing Ltd for providing excellent value for money, highlighting their reasonable pricing relative to the substantial returns generated. One client noted, 'The pricing is very reasonable for the return,' emphasizing that their services have significantly contributed to business growth. Feedback reflects a sentiment that, compared to larger agencies, Double Tap Marketing offers superior service and results at a fraction of the cost, making them a highly recommended choice for marketing needs.
[Read All Reviews](https://clutch.co/profile/double-tap-marketing?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [Daktela UK](https://clutch.co/profile/daktela-uk)
- 10 - 49 employees
- Chester, England

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
[Visit Website](https://www.daktela.co.uk)


---

### [Abacus Outsourcing](https://clutch.co/profile/abacus-outsourcing)
#### 4.5 out of 5 star rating (1 reviews)
- $250,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- London, England

#### Services Provided - Allocation of Expertise by Percentage
- 5% Custom Software Development
- 5% Enterprise App Modernization
- 35% Call Center Services
- 10% Financial Consulting
- 5% HR Outsourcing
- 15% Business Consulting
- 5% Other IT Consulting and SI
- 15% Sales Outsourcing
- 5% IT Staff Augmentation

#### Company description
Abacus Outsourcing is a leading global business process outsourcing services provider empowering businesses and enabling growth worldwide. Harnessing our extensive global reach and local presence, we are driving success through the force of transformation for our communities, clients, and the environment.
Unlock seamless customer engagement and business success with our innovative solutions. Transforming businesses across a industries including Telecom & Ride Hailing, Banking, Fintech’s, Retail, Travel & E-Commerce, Insurance, Healthcare, Automotive, Energy, and the Public Sector across the globe.
[Visit Website](https://abacus-bpo.com/)


#### Very responsive

Abacus Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### 1% of employees work in London office
London, England
2 Kingdom Street
2 - 5 employees
+44 (0) 203 580 4343
[See All Locations (5)](https://clutch.co/profile/abacus-outsourcing#location)

---

### [The Call Answering Company](https://clutch.co/profile/call-answering-company)
- 2 - 9 employees
- Kingston upon Hull, England

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
The Call Answering Company is an answering service. The team focuses on Call Center Services, and the company is based in Kingston upon Hull, England.
[Visit Website](https://www.thecallansweringcompany.co.uk/)


---

### [Origin Client Acquisition LTD](https://clutch.co/profile/origin-client-acquisition)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- North Walsham, England

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 15% Customer Service Outsourcing
- 5% Email Marketing
- 5% Marketing Strategy
- 10% Other Marketing
- 15% Sales Outsourcing

#### Company description
Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
[Visit Website](http://www.originca.co.uk)


---

### [Ultracomms](https://clutch.co/profile/ultracomms)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Portchester, England

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Answering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small.
[Visit Website](https://www.ultracomms.com/)


---

### [NexAura](https://clutch.co/profile/nexaura)
- $5,000+ minimum project size
- $100 - $149 average hourly rate
- 10 - 49 employees
- Bradford, England

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Agents
- 20% AI Consulting
- 30% Custom Software Development
- 20% AI Development
- 10% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
NexAura is a custom software development firm. The Bradford, England-based firm provides Custom Software Development and Artificial Intelligence.
[Visit Website](http://www.nexauragroup.co.uk)


---

### [Hero PA](https://clutch.co/profile/hero-pa)
- $50 - $99 average hourly rate
- 10 - 49 employees
- Horsham, England

#### Services Provided - Allocation of Expertise by Percentage
- 90% Call Center Services
- 5% Customer Service Outsourcing
- 5% Sales Outsourcing

#### Company description
Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
[Visit Website](http://hero-pa.co.uk)


---

### [Connect Communications Services Ltd](https://clutch.co/profile/connect-communications-services)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Roslin, Scotland

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.connect-communications.co.uk/)


---

### [Emerj.io](https://clutch.co/profile/emerjio)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- London, England

#### Services Provided - Allocation of Expertise by Percentage
- 2% Accounting
- 1% Advertising
- 1% Enterprise App Modernization
- 1% AR/VR Development
- 1% Banking Law
- 5% Back Office Outsourcing
- 1% Branding
- 13% Call Center Services
- 1% Commercial Financing
- 1% Content Marketing
- 1% Content Moderation Services
- 1% Content Writing Services
- 2% Corporate Law
- 1% Corporate Relocation
- 1% Corporate Training & Coaching
- 1% Data Annotation Services
- 1% Digital Asset Management
- 1% Digital Engineering
- 1% Document Digitization & Management
- 1% Email Marketing
- 1% Executive Search
- 1% Fabrication
- 1% Family Law
- 1% Finance & Accounting Outsourcing (FAO)
- 1% Finance Law
- 1% Financial Advising & Planning
- 1% Fractional CFO Services
- 1% Funding & Investment
- 2% HR Consulting
- 2% HR Outsourcing
- 1% Immigration Law
- 2% Insurance Services & Brokers
- 1% Insurance Law
- 1% Intellectual Property Law
- 1% Internet & Technology Law
- 1% Labor & Employment Law
- 1% Language Interpretation
- 1% Litigation Support Services
- 1% Malpractice Law
- 1% Business Consulting
- 1% Manufacturing Consulting
- 1% Media & Entertainment Law
- 2% Mobile App Development
- 2% PEO/Employee Leasing
- 1% Procurement Support
- 1% Product Marketing
- 1% Public Relations
- 2% Recruiting
- 2% Recruitment Process Outsourcing
- 1% Affiliate Marketing
- 1% Robotics Process Automation
- 1% Sales Outsourcing
- 1% Pay Per Click
- 1% SMS Marketing
- 1% Sports Marketing
- 2% IT Staff Augmentation
- 1% Staffing
- 2% Talent Representation
- 7% Tax Law
- 3% Direct Marketing
- 1% Translation
- 1% Video Marketing
- 2% Web Development
- 1% Transcription

#### Company description
Emerj.io, an answering service company, is based in London, England. The team offers Call Center Services and Tax Law.
[Visit Website](https://emerj.io/)


---

### [Sentics Customer Care Ltd](https://clutch.co/profile/sentics-customer-care)
#### 5 out of 5 star rating (1 reviews)
- 2 - 9 employees
- Penryn, England

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 80% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
Sentics Customer Care Ltd provides call answering services, as evidenced by their engagement with London Intensive LTD. Reviews highlight their professionalism and effective workflow, with clients expressing satisfaction in the seamless and efficient service provided. Overall, Sentics Customer Care Ltd is recognized for their high level of professionalism and ease of collaboration.
[Visit Website](https://senticscustomercare.com)


---

### [Virtually There](https://clutch.co/profile/virtually-there-0)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Bristol, England

#### Services Provided - Allocation of Expertise by Percentage
- 90% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
Virtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://virtually-there.net/)


---

### [Donclem Technology](https://clutch.co/profile/donclem-technology)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Birmingham, England

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Content Moderation Services
- 20% Mobile App Development

#### Company description
In Birmingham, England, Donclem Technology is a mobile app development firm. Launched in 2021, the team specializes in Mobile App Development and Call Center Services.
[Visit Website](https://donclemtech.com/)


---

### [Microtalk](https://clutch.co/profile/microtalk)
- 50 - 249 employees
- London, England

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Microtalk is a call center service. Their team is in London, England and Kolkata, India and provides Call Center Services.
[Visit Website](https://microtalk.co.uk/)


---

### [RMACC Group](https://clutch.co/profile/rmacc-group)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Port glasgow, Scotland

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 60% Call Center Services
- 5% Customer Service Outsourcing
- 20% Sales Outsourcing
- 5% Translation

#### Company description
RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
[Visit Website](https://rmaccgroup.com/)


---

### [Your Office & PA](https://clutch.co/profile/your-office-pa)
- 10 - 49 employees
- Runcorn, England

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Your Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
[Visit Website](https://www.yourofficeandpa.co.uk/)


---

### [Zebra Connexions Ltd](https://clutch.co/profile/zebra-connexions)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Harlow, England

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 80% Call Center Services

#### Company description
Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
[Visit Website](https://zebraconnections.co.uk/)


---

### [Pocket Receptionist](https://clutch.co/profile/pocket-receptionist)
- 50 - 249 employees
- Lowestoft , England

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Established in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.pocketreceptionist.co.uk)


---

### [Clinic Answer](https://clutch.co/profile/clinic-answer)
- < $25 average hourly rate
- 10 - 49 employees
- Wokingham, England

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://clinicanswer.co.uk/)


---

### [BEYOND JUST SERVICE](https://clutch.co/profile/beyond-just-service)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Wednesbury, England

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 20% HR Consulting
- 20% HR Outsourcing
- 20% Recruitment Process Outsourcing
- 20% Sales Outsourcing

#### Company description
BEYOND JUST SERVICE is an answering service company. The team is located in Panchkula, India and Wednesbury, England, and their services include Call Center Services and Sales Outsourcing.
[Visit Website](https://bjs-beyond.com/)


#### 59% of employees work in Wednesbury office
Wednesbury, England
BJS House, Unit 2,  Bull Lane
101 - 150 employees
+44 333 236 7033
[See All Locations (2)](https://clutch.co/profile/beyond-just-service#location)

---

### [Teamin holding](https://clutch.co/profile/teamin-holding)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- London, England

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 30% Call Center Services
- 30% Finance & Accounting Outsourcing (FAO)

#### Company description
Teamin holding is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Call Center Services.
[Visit Website](https://teamin.com/)


---

### [The Answer Centre](https://clutch.co/profile/answer-centre)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Wokingham , England

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 70% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.theanswercentre.co.uk/)


---

### [BusinAssist](https://clutch.co/profile/businassist)
#### 5 out of 5 star rating (1 reviews)
- 2 - 9 employees
- Romford, England

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Business Consulting

#### Company description
BusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational conglomerates and organizations. We are also a leading provider of Virtual Office Solutions, including integrated mail handling and forwarding services. We have an excellent portfolio of virtual office and mail handling addresses to pick from, and we also allow clients to create their own custom virtual office addresses.
[Visit Website](https://businassist.com/)


---

### [SmartCalling](https://clutch.co/profile/smartcalling)
- 2 - 9 employees
- London, England

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% CRM Consulting and SI

#### Company description
Phone answering service and CRM consulting and SI company SmartCalling was founded in 2016. Based in London, England, the team specializes in Call Center Services and CRM consulting and SI.
[Visit Website](https://smartcalling.co.uk/)


---

### [go-centric Limited](https://clutch.co/profile/go-centric)
- 50 - 249 employees
- Glasgow, Scotland

#### Services Provided - Allocation of Expertise by Percentage
- 5% Custom Software Development
- 10% Back Office Outsourcing
- 25% Call Center Services
- 45% Customer Service Outsourcing
- 10% Business Consulting
- 5% Mobile App Development

#### Company description
Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
[Visit Website](http://www.go-centric.co.uk)


---

### [MPL Contact](https://clutch.co/profile/mpl-contact)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Sutton Coldfield, England

#### Services Provided - Allocation of Expertise by Percentage
- 49% Call Center Services
- 51% Customer Service Outsourcing

#### Company description
MPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
[Visit Website](http://outsourcedcontactcentre.co.uk/)


---

### [e-PA](https://clutch.co/profile/e-pa)
- 10 - 49 employees
- Shanklin, England

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 70% Customer Service Outsourcing

#### Company description
E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
[Visit Website](https://e-pa.com/)


---

### [Receptionality](https://clutch.co/profile/receptionality)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Lytchett Matravers, England

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Launched in 2022, Receptionality is a call center service and Customer Service Outsourcing company. The small team focuses on Call Center Services and Customer Service Outsourcing.
[Visit Website](https://receptionality.com/)


---

### [Taskaler](https://clutch.co/profile/taskaler)
- $10,000+ minimum project size
- 50 - 249 employees
- Glasgow, Scotland

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 20% Call Center Services
- 40% Customer Service Outsourcing
- 10% Warehousing & Distribution

#### Company description
Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](https://taskaler.com)


---

### [Mango Direct Marketing](https://clutch.co/profile/mango-direct-marketing)
- 50 - 249 employees
- Bangor, Northern Ireland

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 10% Email Marketing
- 10% Fulfillment
- 10% Social Media Marketing
- 10% SMS Marketing

#### Company description
Established in 2008, Mango Direct Marketing is a phone answering service. The team offers Call Center Services and Social Media Marketing and is located in Bangor, Northern Ireland.
[Visit Website](https://www.talktomango.com/)


---

### [Ktech](https://clutch.co/profile/ktech)
- 50 - 249 employees
- Stockport, England

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 45% Call Center Services
- 10% Email Marketing
- 35% Sales Outsourcing

#### Company description
Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
[Visit Website](https://ktechlimited.com/)


#### 9% of employees work in Stockport office
Stockport, England
Saint Thomas's Place
21 - 30 employees

[See All Locations (3)](https://clutch.co/profile/ktech#location)

---

### [Smart Call Solutions Pvt Ltd](https://clutch.co/profile/smart-call-solutions)
- 50 - 249 employees
- London, England

#### Services Provided - Allocation of Expertise by Percentage
- 40% Call Center Services
- 20% Customer Service Outsourcing
- 20% Digital Strategy
- 20% Search Engine Optimization

#### Company description
Call center company Smart Call Solutions Pvt Ltd was founded in 2022. The team offers Call Center Services and Digital Strategy.
[Visit Website](https://smartcallsolutions.net/)


#### 15% of employees work in London office
London, England
Middlesex Street, London
41 - 49 employees
+442080500285
[See All Locations (3)](https://clutch.co/profile/smart-call-solutions#location)

---

### [Connect Assist](https://clutch.co/profile/connect-assist)
- 250 - 999 employees
- Nantgarw, Wales

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Connect Assist is an answering service launched in 2006. The midsize team specializes in Call Center Services.
[Visit Website](https://connectassist.co.uk/)


---

### [Recruit Overseas](https://clutch.co/profile/recruit-overseas)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- London, England

#### Services Provided - Allocation of Expertise by Percentage
- 14% Call Center Services
- 14% Customer Service Outsourcing
- 14% HR Outsourcing
- 16% Recruiting
- 14% Recruitment Process Outsourcing
- 14% Sales Outsourcing
- 14% Staffing

#### Company description
Recruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services.
[Visit Website](https://recruit-overseas.com)


---

### [iRecruit Tech](https://clutch.co/profile/irecruit-tech)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- London, England

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 35% Call Center Services
- 2% HR Outsourcing
- 3% PEO/Employee Leasing
- 10% Recruiting

#### Company description
IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
[Visit Website](http://www.irecruittech.com)


#### 31% of employees work in London office
London, England
86 Mountgrove Rd
2 - 5 employees
07538000457
[See All Locations (2)](https://clutch.co/profile/irecruit-tech#location)

---

### [Loop Outsourcing](https://clutch.co/profile/loop-outsourcing)
- $1,000+ minimum project size
- 10 - 49 employees
- Bury, England

#### Services Provided - Allocation of Expertise by Percentage
- 5% Advertising
- 5% Branding
- 30% Call Center Services
- 10% Email Marketing
- 10% IT Managed Services
- 25% Search Engine Optimization
- 15% Social Media Marketing

#### Company description
Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
[Visit Website](https://loopoutsourcing.com)


---

### [OpenContact](https://clutch.co/profile/opencontact)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Norwich, England

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 49% Call Center Services
- 21% Customer Service Outsourcing

#### Company description
OpenContact, a telephone answering service, was launched in 2000. The team offers Call Center Services and Back Office Outsourcing and is based in Norwich, England.
[Visit Website](http://www.opencontact.co.uk)


---

### [Frontline Sales Consultancy](https://clutch.co/profile/frontline-sales-consultancy)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Preston, England

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Business Consulting
- 25% Sales Outsourcing

#### Company description
Business Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
[Visit Website](https://flsc.co.uk/b2b-appointment-setting-services/)


---

### [AlldayPA](https://clutch.co/profile/alldaypa)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Salford, England

#### Services Provided - Allocation of Expertise by Percentage
- 13% Back Office Outsourcing
- 62% Call Center Services
- 15% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
[Visit Website](https://www.alldaypa.co.uk/)


---

### [ZAGZTECH](https://clutch.co/profile/zagztech)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Manchester,london, England

#### Services Provided - Allocation of Expertise by Percentage
- 10% Advertising
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 10% Pay Per Click
- 10% Search Engine Optimization
- 10% Social Media Marketing

#### Company description
ZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
[Visit Website](https://zagztech.com)


#### 42% of employees work in Manchester,london office
Manchester,london, England
106 great Western st.manchester
2 - 5 employees

[See All Locations (2)](https://clutch.co/profile/zagztech#location)

---


#### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory)

## Why Trust Clutch

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## UK Virtual Receptionist FAQs



### Why hire a United Kingdom–based virtual receptionist agency?

UK-based teams bring local knowledge, native accents, and compliance familiarity that matter to customers and regulators. Many providers offer:

UK number provisioning, Ofcom-compliant routing, and location-aware call flows
GDPR-ready processes, data processing agreements, and secure call recordings
Coverage aligned to UK peak hours and bank holidays, with options for 24/7 and multilingual support

For sectors like legal, healthcare, and financial services, a local partner can reflect UK etiquette and terminology, improving caller trust and conversion versus offshore-only solutions.

### How much does it cost to hire a virtual receptionist firm in the United Kingdom?

Pricing varies because of factors like model and volume. On Clutch, most UK-based virtual receptionist firms charge:

Per-minute plans: typically £0.85 – £1.40 per live minute, with inclusive bundles reducing the effective rate as usage rises
Per-call plans: often £1.20 – £2.50 per call, depending on call complexity and length
Monthly base fees: £15 – £60 for light usage; £100 – £300+ for higher-volume, 24/7, or multi-channel plans
Add-ons: appointment scheduling, CRM/calendar integrations, dedicated lines, bilingual support, and after-hours cover can add £10 – £100+ monthly
Setup fees: £0 – £300 depending on script building and system integrations

Ask how they round billable increments and what’s included in “message taking” versus “qualified lead capture.”

### Which industries do United Kingdom virtual receptionist firms serve?

UK-based providers commonly support a broad spectrum of markets, including:

Professional services — legal, accounting, consulting, property/estate agents
Healthcare — private clinics, dental, optometry, allied health, and NHS-adjacent providers
Home services and trades — plumbing, electrical, HVAC, roofing
Financial services and fintech — brokerages, IFAs, insurance
eCommerce and retail — order support, returns, and pre-sales triage
B2B SaaS and tech — demo booking and L1 triage


### How do I choose the right virtual receptionist agency in the United Kingdom?

Define your project’s specific requirements — coverage and volume. Then, go to Clutch’s directories and evaluate your options on:

Industry experience — ask for sample scripts and case studies in your sector
Compliance and security — GDPR, call recording retention, data residency, and documented DPAs
Integrations — calendars, CRMs, and booking tools
SLAs and QA — response targets, average speed to answer, audit processes, and call quality monitoring

Use Clutch reviews to validate responsiveness, handover quality, and real-world performance from UK clients similar to your business.

### What are red flags when hiring a virtual receptionist firm in the United Kingdom?


Vague pricing – unclear rounding rules, hidden charges for after-hours or transfers, or costly overage tiers
Limited transparency – no sample scripts, call recordings, or QA process
Compliance gaps – no GDPR documentation, weak data-protection controls, or unclear subprocessor use
Overpromising – “100% UK-based” claims that mask overseas routing without disclosure
Rigid contracts – long lock-ins without a trial, or steep setup fees for basic call handling
Poor tech fit – no support for your CRM/booking stack, or unreliable reporting dashboards

If you spot any of these red flags, just continue your search. Don’t worry about running out of options; the UK is home to many exceptional virtual receptionist firms.