# Top Virtual Receptionist Services in Sacramento Recommended Virtual Receptionist companies in Sacramento include Wing Assistant, transcosmos, TLC Tech, Inc., Level 9 Virtual, Naqvix, Numa, Custom Communications, Doctor Billing Experts, Direct Line Tele Response. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Virtual Receptionist Services in Sacramento Ratings Updated: Sep 19, 2026 ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### 1 review mentions Virtual receptionist Virtual receptionist Experience Wing Assistant has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction with their professionalism and efficiency. Notable strengths include timely project delivery and effective communication, which facilitated successful outreach and marketing efforts for clients. Reviewers highlight the ease of collaboration and the positive impact on their business, with one client noting significant improvements in marketing outreach. Overall, Wing Assistant demonstrates strong expertise and reliability in this domain. - 1 of 1 Virtual receptionist reviews is 5 stars - 1 new review for Virtual receptionist in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/wing-assistant#review-425929) #### 3 reviews mention Call Center Services Customer Service Outsourcing for Cleaning Systems Company 4.5/5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. - 2 of 3 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Canada (2 projects) - Puerto Rico (1 projects) - United States (28 projects) - England (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) --- ### [transcosmos](https://clutch.co/profile/transcosmos) - $1,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 25% Call Center Services - 50% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.transcosmosomniconnect.com/) #### 50% of employees work in Sacramento office Sacramento, CA 3851 N Freeway Blvd, Suite 100 2 - 5 employees 916-562-2235 [See All Locations (3)](https://clutch.co/profile/transcosmos#location) --- ### [TLC Tech, Inc.](https://clutch.co/profile/tlc-tech) - 10 - 49 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 15% BI & Big Data Consulting & SI - 10% Call Center Services - 10% Cloud Consulting & SI - 25% IT Managed Services - 15% Cybersecurity - 15% IT Strategy Consulting - 10% Other IT Consulting and SI #### Company description IT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small. [Visit Website](https://www.tlctech.com/) --- ### [Level 9 Virtual](https://clutch.co/profile/level-9-virtual) #### 1 out of 5 star rating (1 reviews) - 50 - 249 employees - Roseville, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 20% Graphic Design - 20% Social Media Marketing - 20% Web Development #### Company description LEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given. [Visit Website](https://www.level9virtual.com/) #### Experience in 1 industry Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement. [Read All Reviews](https://clutch.co/profile/level-9-virtual?verified=true#reviews) ##### Consulting Experience Level 9 Virtual has received mixed feedback from consulting clients, highlighting expertise in virtual assistance and marketing automation. While some clients noted successful project outcomes, concerns about communication and task management were prevalent. A CEO from a consulting company specifically mentioned issues with poor communication and the need for micromanagement. Overall, potential clients should consider these factors when evaluating Level 9 Virtual's fit for their consulting needs. - 1 review for consulting industry - Less than $10,000 avg. project cost - Virtual Assistance & Marketing for Consulting Company (1.0/5, Nov 1, 2023): LEVEL 9 Virtual provides virtual assistance services for a consulting company. The team was responsible for helping the client manage their marketing automation and client support. [Read Full Review](https://clutch.co/go-to-review/level-9-virtual/246228) #### 1.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided. [Read All Reviews](https://clutch.co/profile/level-9-virtual?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Naqvix](https://clutch.co/profile/naqvix) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - San Ramon, CA #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% Custom Software Development - 10% Back Office Outsourcing - 10% Call Center Services - 10% Application Management & Support - 10% Customer Service Outsourcing - 15% Mobile App Development - 10% Social Media Marketing - 15% Web Development #### Company description Established in 2017, Naqvix is an app development company. The firm offers Mobile App Development and Web Development, and is small. [Visit Website](https://naqvix.com/) --- ### [Numa](https://clutch.co/profile/numa) #### 5 out of 5 star rating (5 reviews) - 10 - 49 employees - Oakland, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 40% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Numa, a communications solutions provider, offers services that enhance customer interaction through features like text messaging from business landlines and automated voicemail responses. Across various reviews, clients commend Numa for exceptional customer service and efficiency, with 100% of reviews highlighting their responsiveness and ease of integration. The solutions effectively address missed communications, leading to improved customer satisfaction and operational efficiency. [Visit Website](https://www.numa.com) #### Puts the customer first Numa consistently prioritizes client needs, as evidenced by their proactive customer service and tailored solutions. One client noted their seamless process and effective real-time communication, which allowed for immediate problem resolution during an after-hours emergency. Another praised Numa's commitment, stating they 'care about their clients' and are open to feedback for improvement. Overall, clients express high satisfaction with Numa's dedication to enhancing their operations and responsiveness. - Virtual Receptionist Service for Property Management (5.0/5, Feb 25, 2020): The set-up has also allowed me to respond to leasing inquiries from prospects in a timely manner. That ensures that we don’t lose any prospective clients, which has been critical for our business. They’re terrific because they go above and beyond with their customer service. I haven’t had any issues with them whatsoever. [Read Full Review](https://clutch.co/go-to-review/numa/147288) #### Experience in 5 industries Numa has demonstrated expertise across various industries, including beauty, retail, real estate, hospitality, and the arts. Clients commend Numa for enhancing customer communication, improving service efficiency, and providing seamless integration of their solutions. Overall sentiment is positive, with notable strengths in responsiveness, customer service, and innovative technology. Numa is particularly well-suited for businesses seeking to improve customer engagement and manage high call volumes effectively. [Read All Reviews](https://clutch.co/profile/numa?verified=true#reviews) ##### Real estate Experience Numa has demonstrated significant expertise in the real estate sector, specifically in enhancing communications for property management. Clients commend their seamless integration of call handling solutions, which has improved responsiveness to leasing inquiries and urgent resident issues. The high level of customer service and customization to brand needs has left a positive impact, highlighting Numa's commitment to client satisfaction. Overall, their solutions are well-regarded, though minor transcription issues have been noted. They are seen as a reliable partner for real estate professionals. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Receptionist Service for Property Management (5.0/5, Feb 25, 2020): Numa has provided call-answering services for a student housing building. Their team set up a sophisticated text-notification system to enable the client to respond to after-hours calls in a timely manner. [Read Full Review](https://clutch.co/go-to-review/numa/147288) ##### Hospitality & leisure Experience Numa has received positive feedback from the hospitality sector, notably from Waterman's Surfside Grille, where their automated messaging service significantly enhanced customer engagement. The restaurant reported smoother communication, allowing guests to receive prompt answers to common inquiries via text, thereby alleviating pressure on staff during peak hours. Clients commend Numa for its user-friendly system and exceptional support, indicating a strong fit for businesses seeking to improve customer service efficiency and responsiveness in the hospitality industry. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Phone Messaging Service for Surfside Grille (5.0/5, Feb 24, 2020): Numa set up a phone-based messaging service that automatically answers common customer questions. It allows stakeholders to send text messages to restaurant guests from their landline number. [Read Full Review](https://clutch.co/go-to-review/numa/146092) ##### Beauty & Cosmetics Experience Numa has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting its efficiency and ease of use. Clients appreciate the enhanced communication capabilities, such as texting and missed call management, which have led to increased appointment bookings. Numa's prompt technical support and seamless integration into client workflows further solidify its reputation. Overall, Numa appears to be a strong partner for beauty salons seeking to improve client engagement and satisfaction. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Text Services for Salon (5.0/5, Mar 5, 2020): A beauty salon hired Numa to help with texting and call forwarding. Clients can now book appointments and ask questions by texting the same phone number as the salon's landline any hour of the day. [Read Full Review](https://clutch.co/go-to-review/numa/30028) ##### Retail Experience Numa has received positive feedback from retail clients, notably in enhancing customer service through its advanced messaging management system. The owner of Potomac River Running praised Numa for their thorough understanding of client needs and the seamless implementation of their technology, which effectively addressed missed calls. Clients commend Numa's responsive support and continuous improvements, reflecting significant positive impact on customer engagement and satisfaction in the retail sector. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Management Service for Athletic Shoe Retailer (5.0/5, Mar 1, 2020): Numa customized and rolled out their proprietary call response solution to an athletic shoe retailer. The solution used AI technology to address missed calls and manage messages. [Read Full Review](https://clutch.co/go-to-review/numa/26985) ##### Arts, entertainment & music Experience Numa has received positive feedback from clients in the Arts, entertainment & music industry, highlighting its ability to facilitate seamless communication for small business owners. Clients appreciate the exceptional customer service and the ability to operate their businesses around the clock without physical presence. Numa's services have proven invaluable in enhancing operational efficiency and maintaining client engagement during challenging times. This expertise positions Numa as a reliable partner for businesses seeking support in the Arts, entertainment & music sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Voice Services for Salon (5.0/5, Mar 19, 2020): Numa handles the voice services for a salon. Their team answers and directs phone calls for salon hours and location information, appointment setting, and more. [Read Full Review](https://clutch.co/go-to-review/numa/39476) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Numa's cost-effectiveness and value for money, noting that the service significantly enhances communication without the need for additional staffing. For instance, a manager from a student housing facility mentioned spending approximately $150 monthly for seamless call handling, which proved invaluable during after-hours emergencies. Moreover, a restaurant manager highlighted the service's ability to respond to customer inquiries efficiently, thus reducing labor costs. Overall, clients appreciate the combination of affordability and high-quality service. [Read All Reviews](https://clutch.co/profile/numa?verified=true#reviews) - Less than $10,000 (5 reviews) #### Completed projects in 5 cities - Washington, District of Columbia (1 projects) - Kansas City, Missouri (1 projects) - Pasadena, California (1 projects) - Portland, Oregon (1 projects) - Virginia Beach, Virginia (1 projects) [View Reviews](https://clutch.co/profile/numa?verified=true#reviews) --- ### [Custom Communications](https://clutch.co/profile/custom-communications) - 10 - 49 employees - Livermore, CA #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services. [Visit Website](http://we-answer4you.com/) --- ### [Doctor Billing Experts](https://clutch.co/profile/doctor-billing-experts) - $1,000+ minimum project size - 10 - 49 employees - Modesto, CA #### Services Provided - Allocation of Expertise by Percentage - 33% Back Office Outsourcing - 33% Call Center Services - 34% Customer Service Outsourcing #### Company description Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.doctorcredentialings.com) --- ### [Direct Line Tele Response](https://clutch.co/profile/direct-line-tele-response) - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 10% Customer Service Outsourcing #### Company description Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.directlineanswers.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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