# Top Virtual Receptionist Services in New York City

Recommended Virtual Receptionist companies in New York City include Appointment Setter Online, Top Customer Service, Task Virtual, The Hour - Back Office and Virtual Assistant Services, FGC+, Sybrid Private Limited, SunKnowledge Inc., Zesh Solutions, Lexvia Inc., Canon Business Process Services.



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## List of the Best Top Virtual Receptionist Services in New York City

Ratings Updated: Jul 31, 2026


### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online)
#### 5 out of 5 star rating (54 reviews)
- $1,000+ minimum project size
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 20% Call Center Services
- 55% Sales Outsourcing

#### Company description
Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
[Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Experience in 15 industries

Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
[Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews)

##### Construction Experience
Clients in the Construction industry consistently praise Appointment Setter Online for their expertise in lead generation and appointment setting. The company demonstrates a strong ability to understand client needs, resulting in high-quality leads and increased project bookings. Reviewers highlight their effective communication, professionalism, and adaptability, contributing to significant business growth. Overall, the sentiment is overwhelmingly positive, suggesting that Appointment Setter Online is a reliable partner for businesses looking to enhance their client outreach and conversion rates.
- 4 reviews for construction industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Appointment Setting Services for Garage Repair Services Co (5.0/5, Oct 30, 2025): Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/416815)
- Back Office Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Appointment Setter Online provided appointment-setting services for a construction company. The team was responsible for lead generation, managing outreach campaigns, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426690)
- Appointment Setting Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation and flooring company. The team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426799)
- Appointment Setting Services for Renovation Company (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation company. The team reached out to prospects and potential customers, managed follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426805)

##### Agriculture Experience
The company has demonstrated strong expertise in the Agriculture industry, particularly in enhancing lead generation and appointment setting for tree care and landscaping services. Clients commend their organized project management, responsiveness, and effective communication, which led to increased consultations and improved sales efficiency. Overall sentiment reflects satisfaction with their service quality, making them a suitable partner for businesses in the Agriculture sector looking to optimize operations and customer engagement.
- 1 review for agriculture industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Appointment Setting for Tree Care & Landscaping Co (5.0/5, Dec 22, 2025): Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling for a tree care and landscaping company. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427025)

##### Advertising & marketing Experience
Appointment Setter Online has received strong feedback in the Advertising & Marketing sector, highlighting their expertise in B2B appointment setting and lead conversion. Clients report significant improvements in sales performance, with increases in appointment bookings and conversion rates ranging from 22% to 40%. Their professionalism, commitment to training, and effective communication have been consistently praised, making them a reliable partner for businesses seeking enhanced sales pipelines and marketing outcomes.
- 5 reviews for advertising & marketing industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Appointment Setting & Sales Outsourcing for Publishing Co (5.0/5, Jul 4, 2025): Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/387522)
- Social Media Mktg & Sales Outsourcing for Marketing Agency (5.0/5, Jul 8, 2025): Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.  [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388465)
- Call Center Services for Marketing Agency (5.0/5, Jul 14, 2025): A marketing agency has hired Appointment Setter Online to conduct cold calls. The team is responsible for calling leads, answering queries, and filling out forms using the client's CRM system. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/389855)
- Appointment Setting & Sales Outsourcing for Marketing Agency (4.5/5, Aug 5, 2025): Appointment Setter Online provides B2B appointment-setting services for a marketing company. The team helps the client close sales using email, chat, and phone calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/395821)
- Call Center Services for Marketing Company (5.0/5, Dec 3, 2025): Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/423267)

##### Electric Experience
Appointment Setter Online demonstrated significant expertise in the Electric industry by effectively managing lead qualification and appointment scheduling for PA Electrical Commissioning. Clients praised the team's structured process, clear communication, and ability to understand technical service needs. The positive impact on lead conversion rates and time savings for internal teams highlights their strengths in enhancing operational efficiency. Overall, their alignment with industry values and commitment to delivering relevant leads positions them as a strong partner for businesses in the Electric sector.
- 1 review for electric industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Lead Gen/Appointment Setting for Electrical Commissioning Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead qualification and appointment-setting services for an electrical commissioning company. The team was responsible for outreach, inquiries, and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446088)

##### Financial services Experience
Appointment Setter Online has demonstrated strong expertise in the Financial services industry, particularly in lead generation and appointment setting. Clients commend their proactive approach, effective communication, and consistent project management, resulting in improved lead quality and conversion rates. Their ability to maintain professional interactions and follow-ups has positively impacted client pipelines. Overall, the company is viewed as a dependable partner for businesses seeking to enhance their client acquisition strategies in the Financial services sector.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation & Appointment-Setting Services for HVAC Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead generation and appointment-setting services for an HVAC company. The team managed outreach campaigns, contacted potential clients, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446093)

##### Consumer products & services Experience
Appointment Setter Online has demonstrated significant expertise in the Consumer Products & Services industry through their effective appointment scheduling and customer outreach capabilities. Clients, such as Jolly Appliance, report increased bookings and improved revenue thanks to their reliable services. The team's professionalism, quick response times, and thorough understanding of client needs have resulted in positive feedback, indicating they are a strong fit for businesses seeking to enhance customer engagement and operational efficiency.
- 2 reviews for consumer products & services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Locksmith Services Company (5.0/5, Jul 9, 2025): Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388806)
- Call Center & Sales Outsourcing for Appliance Repair Company (5.0/5, Nov 24, 2025): Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/421726)

##### Software Experience
Appointment Setter Online has demonstrated strong expertise in the Software industry, particularly in supporting companies like Backendz Software with tailored outreach and customer engagement. Clients highlight their detail-oriented management, effective training on complex programming languages, and responsive service. Overall, the sentiment is positive, with customers expressing satisfaction regarding the company's ability to learn and adapt to specific client needs, making them a valuable partner for IT firms seeking reliable appointment-setting solutions.
- 1 review for software industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Software Dev Co (5.0/5, Jun 10, 2025): Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380919)

##### Dental Experience
Appointment Setter Online has demonstrated significant expertise in the Dental industry, as evidenced by a 40%-46% increase in appointment setting for a dental services provider. Clients commend their punctuality, professionalism, and responsiveness, noting they consistently exceed KPIs. The seamless integration with CRM systems enhances operational efficiency. Overall, their strong performance and client satisfaction suggest they are a valuable partner for businesses seeking to boost customer engagement and appointment scheduling in the Dental sector.
- 1 review for dental industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Appointment Setting for Dental Services Company (5.0/5, Aug 14, 2025): Appointment Setter Online provides appointment-setting services for a dental services provider. They contact leads and customers through the client's CRM and Google Sheets. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/398347)

##### Roofing Experience
Appointment Setter Online has demonstrated significant expertise in the roofing industry, as evidenced by client feedback highlighting their effective appointment-setting capabilities. Clients report an increase in booked appointments and a high conversion rate of leads, attributing these successes to the team's thorough training and understanding of the roofing business. Their proactive communication and efficient onboarding process further enhance their value. Overall, potential clients in the roofing sector can expect a knowledgeable and impactful partnership.
- 1 review for roofing industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Appointment Setting for Roofing Co (5.0/5, Jul 9, 2025): A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388851)

##### Business services Experience
Appointment Setter Online has received positive feedback within the Business services industry, particularly from cleaning and appliance repair companies. Clients commend their responsiveness, cost-effectiveness, and ability to significantly increase booking volumes and reduce missed leads. Their project management is noted as smooth and professional, with timely communication and adaptations to specific client needs. Overall, they are viewed as a strong partner for businesses seeking efficient appointment-setting solutions.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Appointment Setting Services for Cleaning Company (5.0/5, Jun 23, 2025): Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/384388)
- Appointment Setting for Appliance Repair Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424038)

##### Research Experience
Appointment Setter Online has demonstrated strong expertise in managing client inquiries and appointment setting within the Research industry. Clients have praised their ability to handle high volumes of leads efficiently, achieving a lead conversion rate exceeding 90%. Their team is noted for quick learning and effective communication, which significantly contributes to operational success. Overall, the company is viewed positively for its focused approach and cost-effective services, making it a suitable partner for businesses needing reliable appointment setting support.
- 1 review for research industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Services & Sales Outsourcing for Resume Writing Co (5.0/5, Jun 9, 2025): A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554)

##### Publishing Experience
Appointment Setter Online demonstrates notable expertise in the Publishing industry, particularly in sales support and outreach for authors. Clients commend their effective communication and adaptability, which foster improved connections with bookstores and readers. The company’s courteous approach towards authors and its ability to enhance online visibility are highlighted strengths. However, some feedback suggests that more targeted outreach to specific genres could further optimize outcomes, making them a suitable partner for authors seeking growth in their market presence.
- 1 review for publishing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Support Services for Book Author (5.0/5, Apr 11, 2025): Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/366639)

##### Non-profit Experience
Clients in the Non-profit sector commend Appointment Setter Online for their professionalism, responsiveness, and personalized approach to outreach. Their expertise in improving donor engagement and scheduling has led to significant increases in meetings and pledges, demonstrating a clear impact on fundraising efforts. The company’s commitment to understanding the mission of their clients and aligning outreach strategies with organizational values has been particularly noted, making them a strong candidate for non-profit organizations seeking effective partnership.
- 2 reviews for non-profit industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Nonprofit Organization (5.0/5, Nov 29, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/422728)
- Call Center Services for Nonprofit Organization (5.0/5, Dec 17, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426213)

##### Medical Experience
Appointment Setter Online has demonstrated strong expertise in the Medical industry, notably enhancing customer service for clients like Oppenheimer Plastic Surgery. They have successfully improved call resolution, customer satisfaction, and booking rates by 30%-40%. Clients commend their efficient project management and timely delivery, reflecting their commitment to quality service. Overall, the positive feedback indicates that Appointment Setter Online is a reliable partner for medical businesses seeking to optimize customer engagement.
- 1 review for medical industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Plastic Surgery Company (5.0/5, Sep 3, 2025): Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403122)

##### Nonprofit Experience
The feedback from clients in the Nonprofit sector highlights Appointment Setter Online's expertise in lead generation and appointment-setting, particularly for organizations like early childhood education consultancies. Clients commend their organized project management, responsiveness, and adaptability to feedback, resulting in increased booked appointments and improved sales pipelines. Overall, the sentiment is highly positive, positioning Appointment Setter Online as a strong fit for nonprofit organizations seeking effective outreach solutions.
- 1 review for nonprofit industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Generation for Early Education Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424032)

##### Home Services Experience
Appointment Setter Online excels in the Home Services industry, providing targeted appointment setting and sales coaching. Clients appreciate their budget-friendly pricing and specialized approach, with representatives trained to connect effectively based on regional accents. The owner of Garage Pro USA highlights their exceptional project management, timely delivery, and seamless communication. Overall, the positive sentiment indicates that Appointment Setter Online is a reliable partner for businesses seeking to enhance their sales and customer engagement in the Home Services sector.
- 1 review for home services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160)

##### Legal Experience
Appointment Setter Online has demonstrated significant expertise in the Legal industry by effectively managing appointment scheduling and lead qualification for law firms. Clients report a marked increase in booked consultations and lead quality, allowing legal teams to focus on their core responsibilities. Their professionalism and timely communication have been particularly praised, making them a suitable choice for legal firms seeking to enhance operational efficiency and client engagement.
- 2 reviews for legal industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center & Sales Outsourcing Services for Law Firm (5.0/5, Sep 3, 2025): Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403085)
- Back Office Outsourcing for Law Firm (5.0/5, Feb 3, 2026): Appointment Setter Online provided back-office support for a law firm. The team screened potential clients, scheduled qualified appointments, and followed up on inbound and outbound leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433672)

##### Automotive Experience
Feedback from automotive industry clients highlights Appointment Setter Online's expertise in lead generation and appointment setting, particularly in towing, detailing, and truck repair services. Clients commend their ability to deliver high-quality, qualified leads, resulting in increased appointment bookings and improved conversion rates. The company's organized project management and responsive communication further enhance their reputation. Overall, clients express satisfaction with the services provided, indicating that Appointment Setter Online is a strong contender for businesses seeking growth in the automotive sector.
- 3 reviews for automotive industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Auto Detailing Company (5.0/5, Dec 18, 2025): Appointment Setter Online provided appointment-setting services for an auto detailing company. The team reached out to inquiries, qualified interested clients, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426392)
- Back Office Outsourcing for Towing Company (5.0/5, Feb 2, 2026): Appointment Setter Online provided back-office support for a towing company. Their team handled outreach, qualified prospects, and scheduled appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433427)
- Back Office Outsourcing for Truck Repair Company (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a truck repair company. The team reached out to potential clients, qualified leads, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445589)

##### Education Experience
Clients in the Education industry commend Appointment Setter Online for their expertise in lead generation and appointment setting, which significantly enhanced enrollment opportunities. Reviews highlight their organized project management, responsiveness, and ability to understand client needs, resulting in improved conversion rates and effective communication. Overall sentiment is overwhelmingly positive, with clients appreciating the value they bring in streamlining outreach processes, allowing educators to focus on teaching.
- 3 reviews for education industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Online Education Platform (5.0/5, Dec 15, 2025): Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425544)
- Call Center Services for Online Education Company (5.0/5, Dec 16, 2025): Appointment Setter Online provided call center services for an online education company. The team reached out to potential leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425974)
- Back Office Outsourcing for Childcare Center (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a childcare center. The team contacted potential clients, qualified leads, scheduled tours, and handled follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445591)

#### Very responsive

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### 15% of employees work in New York office
New York, NY
347 5th Avenue
101 - 150 employees

[See All Locations (3)](https://clutch.co/profile/appointment-setter-online#location)

#### 2 reviews from clients near New York City

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

Reviewers in New York emphasize the team's strong industry knowledge, quick response times, and consistent delivery of targets, especially in high-volume lead environments like roofing and resume services, resulting in increased conversions and time savings.
[Read Local Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews)

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### [Top Customer Service](https://clutch.co/profile/top-customer-service)
#### 5 out of 5 star rating (68 reviews)
- $1,000+ minimum project size
- 250 - 999 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Content Moderation Services
- 55% Customer Service Outsourcing
- 15% Data Annotation Services

#### Company description
Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.
[Visit Website](https://bpo.topcustomerservice.com/)


#### 3 reviews mention Virtual receptionist

Virtual receptionist Experience
Overall, Top Customer Service has received positive feedback for their Virtual receptionist services, with 100% of reviewers highlighting their effective communication and responsiveness. Clients praised their ability to quickly learn specific business processes and manage customer interactions seamlessly, leading to increased customer satisfaction and operational efficiency. The impact of their services is underscored by a noted 50% cost saving for clients. No negative feedback was reported, indicating strong client satisfaction and confidence in their capabilities.
- 3 of 3 Virtual receptionist reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/top-customer-service#review-383904)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
[Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)
- $10,000 to $49,000 (18 reviews)
- $50,000 to $199,999 (11 reviews)
- $200,000 to $999,999 (6 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Very responsive

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 3 countries
- Canada (13 projects)
- France (1 projects)
- United States (18 projects)

This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
- Ukrainian
- Kannada
- Romanian
- Maithili
- Hebrew
- Estonian
- Finnish
- Swedish
[View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)

---

### [Task Virtual](https://clutch.co/profile/task-virtual)
#### 5 out of 5 star rating (74 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York City, NY

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 10% Call Center Services
- 10% Data Annotation Services
- 20% Sales Outsourcing
- 20% Search Engine Optimization

#### Company description
Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
[Visit Website](https://www.taskvirtual.com/virtual-receptionist-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist-new-york)


#### Reviewed 3 times in the past 6 months

Recent reviews of Task Virtual reflect a consistently positive sentiment, highlighting their effective integration into client operations. Clients praised their responsive project management, ability to streamline workflows, and enhance communication processes. Notably, one client noted improved appointment scheduling and reduced administrative burdens, while another emphasized the team's professionalism and empathetic communication with patients. Although some suggested enhancing strategic planning sessions, overall feedback indicates that Task Virtual is a reliable partner that significantly contributes to operational efficiency and client satisfaction.
- 3 of 3 reviews are 5 stars
- 2 new reviews for Call Center Services services
- Less than $10,000 avg. project cost
[Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews)

#### 3 reviews mention Call Center Services

Virtual Assistant Services for Healthcare AI Company
5.0/5 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed follow-ups.
- 2 of 3 Call Center Services reviews are 5 stars
- 2 new reviews for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/task-virtual/467711)

#### Very responsive

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### 5% of employees work in New York City office
New York City, NY
119-11 28th Avenue
2 - 5 employees
3472846666
[See All Locations (17)](https://clutch.co/profile/task-virtual#location)

---

### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services)
#### 5 out of 5 star rating (36 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Great Neck Plaza, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 5% Document Digitization & Management
- 10% Finance & Accounting Outsourcing (FAO)
- 5% HR Consulting

#### Company description
The Hour - Back Office and Virtual Assistant Services is a company specializing in administrative, accounting, and operational support. Across their reviews, 100% of clients highlight their reliability, improved turnaround times, and accuracy in tasks like financial management, data entry, and policy administration. Their team is consistently praised for their proactive communication, flexibility, and ability to integrate seamlessly into existing workflows.
[Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Accommodating
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services' accommodating nature, noting their willingness to adapt to changing project requirements. One client emphasized their exceptional understanding of business needs and proactive approach to fulfilling requests. The firm's dedication to client satisfaction and their ability to manage multiple tasks effectively further reinforce the positive sentiment surrounding their accommodating service.
- Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): We are impressed with the speed of adaptation to a new project and changes during development to ensure a successful product for clients. They are always available for work and should take more PTO's. Their prompt response in case of emergency and issue validation demonstrates their accommodating nature. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150)

#### Reviewed 22 times in the past 6 months

In the past six months, The Hour - Back Office and Virtual Assistant Services received overwhelmingly positive feedback. Clients praised their professionalism, timely delivery, and responsiveness, noting significant improvements in operational efficiency and accuracy. For instance, a Director of Operations highlighted better turnaround times and organized workflows, while a Finance Controller noted enhanced accuracy in financial records. Overall, clients expressed high satisfaction with the value for cost and the seamless integration of The Hour's team into their operations.
- 22 of 22 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read 22 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews)

#### Experience in 10 industries

The Hour - Back Office and Virtual Assistant Services has demonstrated strong capabilities across various industries, particularly in Insurance, Financial Services, eCommerce, and IT. Clients appreciate their professionalism, responsiveness, and ability to enhance operational efficiency and workflow across tasks such as policy administration, accounting, and customer support. The overall sentiment is highly positive, with feedback highlighting improved accuracy, faster turnaround times, and seamless integration into existing teams, making them an excellent choice for businesses in these sectors.
[Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)

##### Advertising & marketing Experience
The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives.
- 1 review for advertising & marketing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502)

##### eCommerce Experience
The Hour - Back Office and Virtual Assistant Services receives positive feedback from eCommerce clients, highlighting their expertise in inventory management, order tracking, and operations support. Clients report improved financial accuracy, streamlined operations, and timely task delivery. Their proactive communication and adaptability are commended, making them a reliable partner for eCommerce businesses seeking to enhance backend operations. Overall, their strengths in efficiency and accountability position them as a valuable asset for companies in the eCommerce industry.
- 2 reviews for ecommerce industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621)
- Back-Office Outsourcing & Accounting for Supermarket Chain (5.0/5, Jun 30, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office outsouring and accounting for a supermarket chain. The team handles invoice entry, accounting, and financial record maintenance. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/468827)

##### Other industries Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Other industries sector, highlighting their expertise in staffing, operational support, and customer service. Clients commend their responsiveness, adaptability, and ability to meet deadlines, which significantly enhance operational efficiency. Notably, they have streamlined recruitment processes and improved communication workflows, resulting in faster response times and increased client satisfaction. Overall, their professionalism and commitment to aligning with client goals suggest they are a strong partner for businesses in need of comprehensive support.
- 8 reviews for other industries industry
- 7 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes.
 [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150)
- BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team.
 [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699)
- Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451)
- Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150)
- App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735)
- Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046)
- Staffing & Administrative Support for Pharmacy Staffing Co (5.0/5, Jun 24, 2026): The Hour - Back Office and Virtual Assistant Services provides staffing and administrative support for a pharmacy staffing company. The team supports the client's recruiting process and candidate coordination. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/467369)
- Customer Support Services for Staffing & Workforce Mgmt Co (5.0/5, Jul 30, 2026): The Hour - Back Office and Virtual Assistant Services provided customer support for a staffing and workforce management company. The team handled customer inquiries and responded to emails and calls. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/476707)

##### Pharmaceuticals Experience
The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector.
- 1 review for pharmaceuticals industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046)

##### Human Resources Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements.
- 4 reviews for human resources industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes.
 [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150)
- Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451)
- Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150)
- App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735)

##### Real estate Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support.
- 1 review for real estate industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145)

##### Software Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector.
- 1 review for software industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team.
 [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699)

##### Business services Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170)

##### Retail Experience
The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector.
- 1 review for retail industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768)

##### Financial services Experience
Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services.
- 1 review for financial services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009)

##### Information technology Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence.
- 1 review for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257)

##### Insurance Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback from various insurance industry clients, emphasizing their expertise in policy administration, quoting, and operational support. Clients appreciate their efficiency, improved accuracy, and timely communication, which enhance workflow and allow internal teams to focus on core business activities. The overall sentiment highlights their adaptability, professionalism, and value for cost, making them a strong fit for companies seeking reliable back-office support in the insurance sector.
- 14 reviews for insurance industry
- 14 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228)
- Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045)
- Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802)
- Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606)
- Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971)
- Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476)
- Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890)
- Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972)
- Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889)
- Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978)
- Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818)
- Policy Admin, Data Entry & Support for Insurance Agency (5.0/5, Jul 9, 2026): The Hour - Back Office and Virtual Assistant Services handles policy administration, data entry, document management, carrier coordination and renewal support for an insurance agency. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/471077)
- Insurance Services & Brokers for Insurance Company (5.0/5, Jul 21, 2026): The Hour - Back Office and Virtual Assistant Services provides insurance services for an insurance company. The team prepares commercial and personal quotes and reviews policy information. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/474000)
- Insurance Services & Brokers for Insurance (5.0/5, Jul 27, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance firm. The team manages policy administration tasks, data entry, document processing, and CRM updates. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/475623)

#### 7 reviews from clients near New York City

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 4.9
- Cost: 4.9
- Willing to Refer: 5.0

Reviewers in New York emphasize The Hour's strong project management, flexibility, and reliability in supporting financial, operational, and customer success functions. Clients appreciate their proactive approach, quality assurance, and seamless communication across various service areas.
[Read Local Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)

---

### [FGC+](https://clutch.co/profile/fgc)
- 250 - 999 employees
- Suffern, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 25% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)

#### Company description
FGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
[Visit Website](https://www.fgcplus.com/?utm_source=clutch.co&utm_medium=referral)


---

### [Sybrid Private Limited](https://clutch.co/profile/sybrid-private)
#### 4.5 out of 5 star rating (1 reviews)
- 1,000 - 9,999 employees
- Mineola, NY

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Agents
- 5% API Development
- 5% UX/UI Design
- 5% AI Development
- 10% Branding
- 15% Call Center Services
- 3% Content Marketing
- 5% Digital Asset Management
- 5% Ecommerce Marketing
- 15% IT Managed Services
- 5% Cybersecurity
- 5% Business Consulting
- 5% Pay Per Click
- 2% Search Engine Optimization
- 5% Social Media Marketing
- 5% Web Development

#### Company description
Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
[Visit Website](https://sybrid.com)


#### Experience in 1 industry

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
[Read All Reviews](https://clutch.co/profile/sybrid-private?verified=true#reviews)

##### eCommerce Experience
Sybrid Private Limited has received positive feedback from clients in the eCommerce sector, particularly for their expertise in end-to-end support, encompassing web development, payment integration, and digital marketing services. A client noted a 20% increase in online sales and improved organic traffic following Sybrid's SEO efforts. Their cooperative and supportive approach enhances the client experience, making them a valuable partner for businesses seeking to optimize their eCommerce presence.
- 1 review for ecommerce industry
- Less than $10,000 avg. project cost
- Web Dev, Digital Marketing, SEO & SMM for E-Commerce Store (4.5/5, May 22, 2025): Sybrid Private Limited provided web development services, digital marketing, and SEO support to an e-commerce store. The team integrated secure payment gateways and conducted social media marketing. [Read Full Review](https://clutch.co/go-to-review/sybrid-private/376334)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
[Read All Reviews](https://clutch.co/profile/sybrid-private?verified=true#reviews)
- Less than $10,000 (1 reviews)

#### 11% of employees work in Mineola office
Mineola, NY
The Benchspace,34 Willis Ave, Mineola, NY 11501
501 - 750 employees
(021) 111 792 743
[See All Locations (9)](https://clutch.co/profile/sybrid-private#location)

---

### [SunKnowledge Inc.](https://clutch.co/profile/sunknowledge)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 60% Back Office Outsourcing
- 20% Call Center Services
- 10% Customer Service Outsourcing
- 10% Document Digitization & Management

#### Company description
Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
[Visit Website](https://sunknowledge.com)


---

### [Zesh Solutions](https://clutch.co/profile/zesh-solutions)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Queens Village, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 25% Call Center Services
- 5% Content Writing Services
- 25% Customer Service Outsourcing
- 5% Ecommerce Marketing
- 5% Email Marketing
- 5% Business Consulting
- 10% Sales Outsourcing
- 5% Social Media Marketing
- 5% Transcription

#### Company description
Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](https://zeshsolutions.com/)


#### 64% of employees work in Queens Village office
Queens Village, NY
21229 Hillside ave apt 5EW
151 - 200 employees
+13322227751
Queens Village, NY
212-29 Hillside Avenue
41 - 49 employees

[See All Locations (3)](https://clutch.co/profile/zesh-solutions#location)

---

### [Lexvia Inc.](https://clutch.co/profile/lexvia)
- 250 - 999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 25% Call Center Services
- 35% Customer Service Outsourcing

#### Company description
Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
[Visit Website](https://www.lexvia.com/)


---

### [Canon Business Process Services](https://clutch.co/profile/canon-business-process-services)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 35% Call Center Services
- 10% Document Digitization & Management
- 35% IT Managed Services

#### Company description
Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
[Visit Website](https://cbps.canon.com/)


---

### [MediBIll Health Partners](https://clutch.co/profile/medibill-health-partners)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)

#### Company description
MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
[Visit Website](https://medibillhealthpartners.com/)


---

### [Gurland Corporation](https://clutch.co/profile/gurland-corporation)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 10% Customer Service Outsourcing
- 10% Business Consulting
- 10% Sales Outsourcing

#### Company description
Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
[Visit Website](http://www.gurland.io)


---

### [MiaAnswers Virtual Receptionists](https://clutch.co/profile/miaanswers-virtual-receptionists)
- 2 - 9 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 75% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.miaanswers.com)


---

### [NEO MD INC](https://clutch.co/profile/neo-md)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 55% Back Office Outsourcing
- 15% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
[Visit Website](https://neomdinc.com/)


---

### [CheaperTeam](https://clutch.co/profile/cheaperteam)
- < $25 average hourly rate
- 50 - 249 employees
- Hewlett, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 5% Finance & Accounting Outsourcing (FAO)
- 5% HR Outsourcing
- 5% Other IT Consulting and SI
- 25% Recruiting
- 5% Staffing
- 5% Web Development

#### Company description
CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
[Visit Website](https://cheaperteam.com/)


---

### [DynaPro Global](https://clutch.co/profile/dynapro-global)
- < $25 average hourly rate
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Account-Based Marketing
- 1% Accounting
- 30% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 9% Sales Outsourcing

#### Company description
DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
[Visit Website](https://www.dynaproglobal.com/)


---

### [OnCalla](https://clutch.co/profile/oncalla)
- $5,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 10% Litigation Support Services
- 20% Staffing

#### Company description
Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
[Visit Website](https://new-york-city-ny-call-center.oncalla.com/)


#### 3 fixed price Call Center Services packages

Inbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change)
We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates:

$10 per hour → Dedicated  (1 to 4 Agents)

$9 per hour → Dedicated  (5 to 9 Agents)

$8 per hour → Dedicated  (10 to 25 Agents)

---

### [Advantage Reserve](https://clutch.co/profile/advantage-reserve)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Advantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
[Visit Website](http://www.advantagereserve.com/)


---

### [Ktech](https://clutch.co/profile/ktech)
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 45% Call Center Services
- 10% Email Marketing
- 35% Sales Outsourcing

#### Company description
Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
[Visit Website](https://ktechlimited.com/)


#### 9% of employees work in New York office
New York, NY
230 5th Avenue
21 - 30 employees

[See All Locations (3)](https://clutch.co/profile/ktech#location)

---

### [Site Ascend](https://clutch.co/profile/site-ascend)
- $25,000+ minimum project size
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Market Research
- 25% Marketing Strategy
- 25% Sales Outsourcing

#### Company description
Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
[Visit Website](https://www.siteascend.com)


---

### [DGC BPO Service](https://clutch.co/profile/dgc-bpo-service)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Email Marketing
- 20% Sales Outsourcing

#### Company description
DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
[Visit Website](https://bpobydgc.com/)


---

### [UnlimCall](https://clutch.co/profile/unlimcall)
- $1,000+ minimum project size
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% AI Agents
- 15% Call Center Services
- 10% Other Application Development
- 25% Sales Outsourcing

#### Company description
Established in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
[Visit Website](https://unlimcall.com/)


---

### [Messages Plus](https://clutch.co/profile/messages-plus)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 56% Call Center Services
- 32% Customer Service Outsourcing
- 12% Sales Outsourcing

#### Company description
Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.messagesplus.com/)


---

### [Anserve Inc.](https://clutch.co/profile/anserve-0)
#### 4.9 out of 5 star rating (17 reviews)
- 50 - 249 employees
- Butler, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 90% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
Anserve Inc. excels in providing comprehensive Contact Center Services, specializing in both Inbound and Outbound Call Center operations. With a focus on Customer Support Services, including telephonic support for medical and utility sectors, they are praised for professionalism, responsiveness, and cost-effective solutions. Notably, 100% of reviewers commend their reliability and effective communication, making them a valued partner for seamless customer interactions and telemarketing services.
[Visit Website](https://www.anserve.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Professional
Anserve Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients consistently highlight their responsiveness, with one noting their team was 'extraordinarily responsive' and 'kind and helpful.' Another client praised their 'ultimate professionalism' in managing calls, even under challenging circumstances. The office manager from Ophthalmic Physicians noted that Anserve's management delivered exactly as promised, while the CEO of Manhattan Orthopedic commended their straightforward project management. Overall, the sentiment reflects a strong appreciation for Anserve's commitment to professional service.
- Call Center Services for Orthopedic & Sports Medicine Group (5.0/5, Feb 22, 2022): Their project management is very professional and straightforward, so I don’t have any complaints. We’re impressed with their performance and how they’re able to accomplish their goals well. [Read Full Review](https://clutch.co/go-to-review/anserve-0/1166)
- Call Center Services for Medical Practice Company (5.0/5, Mar 3, 2021): Despite that, the team has remained professional and calm during those calls. They efficiently take calls and route them to the proper people. The team’s services are excellent and we’ve had no problem or issues with Anserve — that’s also the reason why we’ve stayed with them. [Read Full Review](https://clutch.co/go-to-review/anserve-0/85267)
- Call Center Services for Ophthalmology Medical Office (5.0/5, Feb 27, 2025): Our calls have been handled professionally and have met our needs. Management has provided exactly the service expressed that would be provided and they continue to work with our office to meet all needs required. After a unique situation causing our volume of after hour calls to rise, the company reached out to us to offer some cost saving suggestions. [Read Full Review](https://clutch.co/go-to-review/anserve-0/356071)
- Call Center & Customer Service Outsourcing for Healthcare Co (5.0/5, Mar 3, 2025): Anserve management was extraordinarily responsive to our needs and the needs of our patients. They are professional, kind and helpful, always. [Read Full Review](https://clutch.co/go-to-review/anserve-0/356752)
- Call Center Services for Energy Company (5.0/5, Jan 6, 2023): A lot of the people that the agents from Anserve Inc. spoke to were antagonistic, but the agents handled it with ultimate professionalism. Ellie was incredible and made the whole experience very easy; she was knowledgeable and made it simple when we needed to pivot. We had excellent project management, and the budget was set in advance on a monthly basis, so that was never an issue. We never had any problems because it was seamless on their end. [Read Full Review](https://clutch.co/go-to-review/anserve-0/174942)

#### 5 reviews mention Virtual receptionist

Virtual receptionist Experience
Anserve Inc. has received overwhelmingly positive feedback for its virtual receptionist services, with approximately 90% of reviewers expressing satisfaction. Clients highlighted strengths in responsiveness, effective communication, and the ability to handle high call volumes efficiently. Common themes included impressive service quality and reliability, especially during challenging circumstances. For instance, one client emphasized their responsiveness during emergencies. Areas for improvement mentioned by around 10% of clients included reducing hold times. Overall, Anserve Inc. is regarded as a dependable partner in managing call center needs.
- 3 of 5 Virtual receptionist reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/anserve-0#review-140488)

#### Experience in 6 industries

Anserve Inc. demonstrates notable expertise in various sectors, particularly in Medical, Home Services, Real Estate, Financial Services, and Energy. Feedback across industries emphasizes their responsiveness, professionalism, and effective call management. Clients commend their seamless service, especially for after-hours support, which enhances patient care in medical settings. The overall sentiment reflects a high level of satisfaction, suggesting that potential clients in these industries can expect reliable and impactful service from Anserve Inc.
[Read All Reviews](https://clutch.co/profile/anserve-0?verified=true#reviews)

##### Medical Experience
Anserve Inc. has received positive feedback from medical clients, highlighting their expertise in providing seamless communication and after-hours support. Clients noted their responsiveness, professionalism, and ability to tailor services to meet specific needs, which resulted in improved patient care and cost savings. The overall sentiment underscores Anserve Inc.'s solid reputation in the medical industry, making them a strong candidate for potential buyers seeking reliable service providers.
- 3 reviews for medical industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Ophthalmology Medical Office (5.0/5, Feb 27, 2025): Anserve Inc. provides call center services for an ophthalmology medical office. The team answers incoming calls after hours, takes messages, and relays them to the client when the office reopens. [Read Full Review](https://clutch.co/go-to-review/anserve-0/356071)
- Call Center & Customer Service Outsourcing for Healthcare Co (5.0/5, Mar 3, 2025): Anserve Inc. supported the customer service of a healthcare company while transitioning to a new clinical office. The team provided external coverage after hours since the client didn't have answering services. [Read Full Review](https://clutch.co/go-to-review/anserve-0/356752)
- Call Center Services for Medical Company (5.0/5, Apr 1, 2025): Anserve Inc. provides call center services for a medical company. The team relays patient messages to the client when the office is closed. [Read Full Review](https://clutch.co/go-to-review/anserve-0/364095)

##### Healthcare Experience
Anserve Inc. has received positive feedback from clients in the Healthcare sector, highlighting their expertise in call center services and patient triage. Clients commend their effective communication, professional management, and ability to handle high volumes of calls, especially during critical situations. The company's long-term partnerships reflect a consistent delivery of service excellence, ensuring patient satisfaction and minimal complaints. Overall, Anserve Inc. is well-regarded for its adaptability and commitment to leveraging technology to meet the evolving needs of the Healthcare industry.
- 3 reviews for healthcare industry
- 3 reviews are 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Orthopedic & Sports Medicine Group (5.0/5, Feb 22, 2022): To ensure that their customers are always being catered to, an orthopedic and sports medicine group engaged with Anserve Inc. for their customer call center services.
 [Read Full Review](https://clutch.co/go-to-review/anserve-0/1166)
- Call Center Services for Medical Practice Company (5.0/5, Mar 3, 2021): Anserve Inc. has been performing answering services to a medical practice company for almost two decades. The team helps answer third-party stakeholders' inquiries and route calls to doctors. 
 [Read Full Review](https://clutch.co/go-to-review/anserve-0/85267)
- Call Center Services for Medical Group (5.0/5, Mar 22, 2023): Anserve Inc. provides call center services for a medical group. The team is responsible for answering patient calls after hours and connecting them to the client. [Read Full Review](https://clutch.co/go-to-review/anserve-0/189244)

##### Other Industry Experience
Anserve Inc. has received positive feedback from clients in the Other Industry sector, highlighting their expertise in call center services. Clients appreciate their ability to provide real-time customer interaction, significantly enhancing communication and operational efficiency. The company's strengths lie in attentive service, effective project management, and a seamless integration process. Overall, clients recommend Anserve Inc. for businesses seeking reliable customer support solutions, emphasizing the importance of providing detailed information for optimal service delivery.
- 2 reviews for other industry industry
- $10,000 – $49,000 avg. project cost
- Call Center Services for Painting Services Company (4.5/5, Mar 17, 2022): A painting services company hired Anserve Inc. to provide call center services. They take all of the client's customers' incoming calls and bring important information that they later provide to the team.
 [Read Full Review](https://clutch.co/go-to-review/anserve-0/1968)
- Call Center Services for Lock & Safe Company (4.0/5, Feb 14, 2023): Anserve Inc. provides call center services for a lock and safe company. They answer the phones when the client is out of the office, take customers’ information, and forward it to the client via email.
 [Read Full Review](https://clutch.co/go-to-review/anserve-0/180863)

##### Energy & natural resources Experience
Anserve Inc. has demonstrated exceptional expertise in providing call center and customer service solutions specifically tailored for the Energy & natural resources sector. Their ability to handle complex interactions professionally has garnered positive feedback from clients, emphasizing their responsiveness and adaptability. Clients appreciate Anserve Inc.'s commitment to enhancing customer engagement and their seamless project management. Overall, they are well-positioned to support businesses in the Energy & natural resources industry seeking reliable and effective customer service solutions.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Energy Company (5.0/5, Jan 6, 2023): An energy company hired Anserve Inc. for call center services. The client provided scripts, and Anserve Inc. was responsible for all training. The team also assisted with customer and translation services.
 [Read Full Review](https://clutch.co/go-to-review/anserve-0/174942)

##### Real estate Experience
Anserve Inc. has received positive feedback from clients in the real estate industry, particularly for their effective handling of emergency calls. Their expertise in call management ensures that residents have reliable access to assistance after hours, enhancing overall safety and communication. Clients commend Anserve's consistency, project management, and detailed record-keeping, which supports legal needs. While minor protocol mix-ups occur, the overall sentiment highlights Anserve's reliability and professionalism, making them a strong fit for real estate companies needing robust communication support.
- 1 review for real estate industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Real Estate Management Company (5.0/5, Mar 30, 2022): Anserve Inc. provides call center services to a building management company. They answer after-hour calls to attend to emergencies, following the client’s protocol and relaying the message to the proper person.
 [Read Full Review](https://clutch.co/go-to-review/anserve-0/2363)

##### Financial services Experience
Anserve Inc. demonstrates strong expertise in providing call center support tailored for the financial services sector, particularly in managing high call volumes. Clients commend their effective communication, responsiveness, and comprehensive training for agents, which contributes to seamless service operations. With a proven track record of reliability over 15 years, Anserve's ability to handle 2,000–3,000 calls monthly showcases their impact on client satisfaction and operational efficiency, making them a solid choice for businesses in the financial services industry.
- 1 review for financial services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Support for Medical Center (5.0/5, Sep 23, 2021): Anserve Inc. provides call center support to a medical and financial services center. They take messages from patients and provide them with general information about the company.
 [Read Full Review](https://clutch.co/go-to-review/anserve-0/140488)

##### Consumer Products Experience
Anserve Inc. has established itself as a reliable partner in the Consumer Products industry, providing exceptional customer service support for over 45 years. Clients appreciate their team's proactive approach and knowledge about the businesses they serve, leading to effective customer interactions. Notably, during crises like Hurricane Sandy, Anserve's responsiveness and dedication were highlighted, reinforcing their impact on client satisfaction. Overall, their consistent performance and commitment to client needs make them a strong candidate for businesses seeking dependable customer service solutions.
- 1 review for consumer products industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Support for Heating Oil Company (5.0/5, Apr 28, 2021): Anserve provides customer service support for a heating oil supplier. The team takes calls after the client's opening hours and resolves the caller's questions or issues. They also pass important messages.
 [Read Full Review](https://clutch.co/go-to-review/anserve-0/137011)

##### Home Services Experience
Anserve Inc. has demonstrated exceptional expertise in the Home Services industry, particularly in providing on-call non-medical home care services for seniors. Clients have praised their reliability and responsiveness, noting that they exceed expectations in service delivery. The positive feedback reflects strong client satisfaction and highlights Anserve Inc.'s commitment to meeting the specific needs of home service providers. This makes them a promising partner for businesses seeking dependable support in the Home Services sector.
- 1 review for home services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Center Services for Home Services (5.0/5, Sep 8, 2025): Anserve Inc. provides call center services for a non-medical home care company. They handle on-call duties on weekends. [Read Full Review](https://clutch.co/go-to-review/anserve-0/404227)

#### 4.3 out of 5.0 rating for cost

What Clients Have Said
Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.
[Read All Reviews](https://clutch.co/profile/anserve-0?verified=true#reviews)
- Less than $10,000 (4 reviews)
- $10,000 to $49,000 (4 reviews)
- $50,000 to $199,999 (2 reviews)

---

### [OUTSOURCETURK](https://clutch.co/profile/outsourceturk)
- 10 - 49 employees
- Palisades Park, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 20% Translation

#### Company description
OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://outsourceturk.com/)


---

### [KoN Corporation](https://clutch.co/profile/kon-corporation)
- 2 - 9 employees
- Clifton, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 10% Corporate Training & Coaching
- 10% Customer Service Outsourcing
- 10% Digital Strategy
- 20% IT Strategy Consulting
- 20% Business Consulting
- 10% Public Relations

#### Company description
KoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
[Visit Website](https://koncorporation.com/)


---

### [Acena](https://clutch.co/profile/acena)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New Hyde Park, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
[Visit Website](http://acena.com/)


---

### [On Point](https://clutch.co/profile/point-3)
- 50 - 249 employees
- Newark, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 20% BI & Big Data Consulting & SI
- 20% Call Center Services
- 10% Conversion Optimization
- 30% Market Research
- 20% Sales Outsourcing

#### Company description
Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
[Visit Website](https://www.onpointmrg.com/)


#### 77% of employees work in Newark office
Newark, NJ
One Gateway Center, Suite 2600
16 - 20 employees

[See All Locations (2)](https://clutch.co/profile/point-3#location)

---

### [LawyerLine™](https://clutch.co/profile/lawyerline)
#### 4.9 out of 5 star rating (7 reviews)
- < $25 average hourly rate
- 250 - 999 employees
- Bernards, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Development
- 5% Back Office Outsourcing
- 75% Call Center Services
- 5% Customer Service Outsourcing
- 5% Sales Outsourcing
- 5% Search Engine Optimization

#### Company description
LawyerLine™ specializes in Contact Center Services for law firms, offering 24/7 Customer Support Services including inbound call handling and appointment scheduling. Reviews highlight their excellent communication and adaptability, with approximately 90% of feedback being positive. Clients appreciate their efficiency, responsiveness, and value for money, noting their ability to seamlessly integrate into existing workflows and enhance client acquisition without requiring in-house staff.
[Visit Website](https://www.lawyerline.ai/?clutch)


#### Patient
The overall sentiment regarding LawyerLine™ is highly positive, particularly highlighting their patience and compassion. One client noted, "LawyerLine is a team of compassionate, patient people," emphasizing their ability to alleviate the stress of managing inquiries. Furthermore, the responsiveness of the team to feedback, with Jenna providing timely support, underscores their commitment to client satisfaction. Although there was initial miscommunication regarding scripts, it was resolved, reflecting the team's adaptability.
- Answering Services for Legal Services Company (5.0/5, Jul 2, 2021): LawyerLine is a team of compassionate, patient people. I like that I can take this off my plate without having to hire an actual receptionist, which is a lot of work. Additionally, they charge on a per-minute basis rather than having a flat fee. [Read Full Review](https://clutch.co/go-to-review/lawyerline/71759)

#### Experience in 1 industry

LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
[Read All Reviews](https://clutch.co/profile/lawyerline?verified=true#reviews)

##### Legal Experience
LawyerLine™ has received positive feedback from various legal professionals, highlighting their expertise in call handling and client intake services. Clients commend their exceptional communication, responsiveness, and ability to adapt to specific needs, resulting in increased client acquisition and improved customer service. The overall sentiment is that LawyerLine™ provides valuable support tailored to the legal industry, making them a strong choice for law firms seeking efficient, reliable receptionist solutions.
- 7 reviews for legal industry
- 6 reviews are 5 stars
- Less than $10,000 avg. project cost
- Ongoing Call Center Services for Law Firm (5.0/5, Oct 6, 2021): LawyerLine™ has been hired by a law firm for their call center services. The team currently answers calls from existing and potential clients on a 24/7 basis.
 [Read Full Review](https://clutch.co/go-to-review/lawyerline/26940)
- Call Services for Insurance Law Firm (4.5/5, Oct 6, 2021): LawyerLine™ provides call center services for an insurance law firm. They provide 24-hour coverage for their services. 
 [Read Full Review](https://clutch.co/go-to-review/lawyerline/27068)
- Receptionist Services for Personal Injury Law Firm (5.0/5, Oct 6, 2021): LawyerLine™ provides receptionist services for a personal injury law firm. The vendor was hired for their specific service for lawyers.
 [Read Full Review](https://clutch.co/go-to-review/lawyerline/27399)
- Phone Answering Services for Real Estate Law Firm (5.0/5, Oct 6, 2021): LawyerLine™ provided phone answering services for a real estate law firm. They were hired for their knowledgeable and helpful nature. 
 [Read Full Review](https://clutch.co/go-to-review/lawyerline/27470)
- Receptionist Services for Law Firm (5.0/5, Oct 13, 2021): LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of the client.
 [Read Full Review](https://clutch.co/go-to-review/lawyerline/33834)
- Answering Services for Legal Services Company (5.0/5, Jul 2, 2021): LawyerLine has taken on the role of a receptionist by answering calls for the client. They read intake questionnaire questions to callers and collect the necessary information. The team also takes appointments.
 [Read Full Review](https://clutch.co/go-to-review/lawyerline/71759)
- Call Center Services for Family Law Firm (5.0/5, Dec 20, 2024): LawyerLine provides call center services for a family law firm. The team takes calls and messages, provides information, and schedules appointments based on the client's calendar. [Read Full Review](https://clutch.co/go-to-review/lawyerline/339023)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.
[Read All Reviews](https://clutch.co/profile/lawyerline?verified=true#reviews)
- Less than $10,000 (5 reviews)
- $10,000 to $49,000 (2 reviews)

#### 1 Review mentions Call Center Services in New York City
- 1 of 1 New York City-based review is 5 stars
- Less than $10,000 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight
Receptionist Services for Law Firm
5.0/5 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of the client.
 [Read More](https://clutch.co/go-to-review/lawyerline/33834)
[Read Similar Reviews](https://clutch.co/profile/lawyerline?location=26002&service_provided=field_pp_sl_call_center_services&verified=true#reviews)

---

### [Habiliss Virtual Assistant Services](https://clutch.co/profile/habiliss-virtual-assistant-services)
#### 5 out of 5 star rating (1 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing
- 15% Transcription

#### Company description
Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as business tasks management, from wake-up calls to buying flowers, meeting schedules to social media management, saving over 70000 hours a year for busy people around the world through our services. We help enhance productivity and let the client focus on what matters most, essentially enabling them to prioritize ‘First Things First’. 
[Visit Website](https://www.habiliss.com)


---

### [Task Ventures LLC](https://clutch.co/profile/task-ventures)
- Freelancer employees
- Jersey City, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 35% Call Center Services
- 35% Customer Service Outsourcing

#### Company description
Established in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://taskventuresllc.com/)


---

### [Front Desk Helpers](https://clutch.co/profile/front-desk-helpers)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Old Bridge, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% E-Commerce Development
- 2% HR Consulting
- 2% HR Outsourcing
- 10% IoT Development
- 10% Mobile App Development
- 2% PEO/Employee Leasing
- 2% Recruiting
- 10% Sales Outsourcing
- 10% Application Testing
- 2% Staffing
- 10% Web Development

#### Company description
Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
[Visit Website](https://frontdeskhelpers.com)


---

### [Select Answering Service](https://clutch.co/profile/select-answering-service)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Select Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
[Visit Website](https://selectansweringservice.com/)


---

### [Enfinity Medical Billing](https://clutch.co/profile/enfinity-medical-billing)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- East Brunswick, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 20% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](https://enfinitymedicalbilling.com/)


---

### [Front Desk Helpers Co](https://clutch.co/profile/front-desk-helpers-co)
- 50 - 249 employees
- Old Bridge, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 25% Custom Software Development
- 11% Call Center Services
- 19% Customer Service Outsourcing
- 10% HR Outsourcing
- 25% IoT Development
- 10% IT Staff Augmentation

#### Company description
Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
[Visit Website](https://fdh.cloud/)


---

### [Express Virtual Assistant](https://clutch.co/profile/express-virtual-assistant)
#### 4.6 out of 5 star rating (28 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Princeton, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Express Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.
[Visit Website](https://www.expressvirtualassistant.com/)


#### Reviewed 25 times in the past 6 months

Over the past six months, Express Virtual Assistant has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, attention to detail, and ability to seamlessly integrate into internal workflows. Specific instances highlighted include improved operational efficiency, reduced administrative workloads, and enhanced customer communication. Notably, one client remarked on their 'outstanding' ability to support marketing efforts, while another emphasized their 'consistent' delivery and reliability. Overall, clients expressed satisfaction with the service, citing no significant areas for improvement.
- 8 of 25 reviews are 5 stars
- 5 new reviews for Call Center Services services
- $10,000 – $49,000 avg. project cost
[Read 25 Recent Reviews](https://clutch.co/profile/express-virtual-assistant?sort_by=date_desc&verified=true#reviews)

#### 5 reviews mention Call Center Services

Call Center Services for Creative Agency
5.0/5 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices.
- 3 of 5 Call Center Services reviews are 5 stars
- 5 new reviews for Call Center Services in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/express-virtual-assistant/442378)

#### Completed projects in 3 countries
- Canada (1 projects)
- Poland (3 projects)
- United States (15 projects)

[View Reviews](https://clutch.co/profile/express-virtual-assistant?verified=true#reviews)

#### 1 review from clients near New York City

Review Rating from Clients - 5.0 out of 5.0
- Overall: 4.5
- Quality: 4.0
- Schedule: 4.5
- Cost: 5.0
- Willing to Refer: 5.0

Reviewers in Princeton commend Express Virtual Assistant for their experienced team and reliable virtual collaboration, which has successfully boosted sales-qualified leads. They value the consistent, on-time delivery and the company's focus on client results and ongoing improvements.
[Read Local Reviews](https://clutch.co/profile/express-virtual-assistant?verified=true#reviews)

---

### [Screaming Garlic](https://clutch.co/profile/screaming-garlic)
- 2 - 9 employees
- Jersey City, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 10% Branding
- 10% Call Center Services
- 10% Content Marketing
- 10% Conversion Optimization
- 10% Market Research
- 10% Marketing Strategy
- 20% Sales Outsourcing
- 10% Video Production
- 10% Web Design

#### Company description
Screaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
[Visit Website](https://www.screaminggarlic.com/)


---

### [Harbor Networks](https://clutch.co/profile/harbor-networks)
- 50 - 249 employees
- Harrison, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 20% Compliance Consulting
- 10% Corporate Training & Coaching
- 20% Unified Communications Consulting & SI
- 20% IT Managed Services
- 20% Cybersecurity

#### Company description
Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New York.
[Visit Website](https://www.harbornetworks.com/)


#### 22% of employees work in Harrison office
Harrison, NY
2900 Westchester Ave, Suite 206
10 - 15 employees
877-650-5900
[See All Locations (2)](https://clutch.co/profile/harbor-networks#location)

---

### [Statlinx](https://clutch.co/profile/statlinx)
- 10 - 49 employees
- Stamford, CT

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 70% Call Center Services

#### Company description
Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.statlinx.com/)


---

### [Protalk Solutions](https://clutch.co/profile/protalk-solutions)
- $10,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Melville, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://protalkbiz.com/)


---

### [Power BDC](https://clutch.co/profile/power-bdc)
- 50 - 249 employees
- Stamford, CT

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
[Visit Website](https://www.powerbdc.com/)


---

### [Answering Legal](https://clutch.co/profile/answering-legal)
#### 5 out of 5 star rating (18 reviews)
- 50 - 249 employees
- Nesconset, NY

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Answering Legal is a specialized contact center service provider focusing on law firms, offering 24/7 call handling and customer support services. With overwhelmingly positive feedback, 100% of reviewers mention their professionalism and seamless call management, highlighting their ability to create a professional appearance for law practices. Clients appreciate the team's responsiveness and detailed message-taking, with 90% praising their ability to integrate smoothly into existing operations.
[Visit Website](https://www.answeringlegal.com/)


#### 17 reviews mention Virtual receptionist

Virtual receptionist Experience
Answering Legal receives overwhelmingly positive feedback for its virtual receptionist services, with 95% of reviewers expressing satisfaction. Clients praise the team's professionalism, responsiveness, and ability to handle calls seamlessly, often believing they are speaking to in-office staff. Common themes include 24/7 availability (mentioned by 80% of reviewers) and effective call management, which has led to increased client retention and business growth. Areas for improvement are minimal, focusing mainly on the occasional lag in call handling. Overall, Answering Legal is recommended for its high-quality service.
- 16 of 17 Virtual receptionist reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/answering-legal#review-142425)

#### Experience in 1 industry

Answering Legal has garnered positive feedback primarily from the legal industry, with a strong presence in criminal defense, family law, consumer bankruptcy, and immigration law. Clients commend their professionalism, responsiveness, and ability to handle calls seamlessly, often making it difficult for callers to distinguish them from in-office staff. The overall sentiment is overwhelmingly favorable, highlighting their impact on client acquisition and retention, as well as their effective communication and operational flexibility. This makes them an ideal choice for legal practitioners seeking reliable answering services.
[Read All Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews)

##### Legal Experience
Answering Legal is highly regarded within the legal industry, receiving consistent praise for its professionalism and client engagement. Many law firms highlight the expertise of their team in handling sensitive client communications with accuracy and courtesy, often indistinguishable from in-office staff. Their 24/7 availability and flexibility in call handling have positively impacted client retention and business growth. Overall, their tailored services and understanding of legal nuances position them as a valuable partner for legal practitioners seeking reliable answering solutions.
- 18 reviews for legal industry
- 17 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Voice Services for Criminal Defense Practice  (5.0/5, Aug 6, 2020): Answering Legal provides voice services, supplementing on-site resources for a law practitioner. They answer overflow calls and gather information prior to forwarding the client or sending an email and text.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/32825)
- Call & Intake Services for Family Law Firm (5.0/5, Apr 23, 2020): Facing an overflow of call volume, a law practice hired Answering Legal to manage the intake. The team answers all incoming calls, and provides client screening services as well.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/67925)
- Answering Services for Criminal Defense Firm (5.0/5, May 1, 2020): Answering Legal fields incoming phone calls for the client, especially after hours and when they’re not in the office. They can forward pertinent calls to the client’s cell phone.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/75943)
- Intake & Answering Services for Tax Firm (5.0/5, May 12, 2020): Answering Legal provides intake and answering services for a tax firm. The team is responsible for answering calls, taking client information, and connecting clients to the internal team.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/85269)
- Answering Services for Criminal Defense Law Firm (5.0/5, May 13, 2020): Answering Legal provides answering services for a law office. They use email and text alerts to connect the client with every call that comes through.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/86556)
- Intake & Call Services for Criminal Defense Firm (4.5/5, May 14, 2020): Answering Legal provides 24/7 answering services for a busy criminal defense firm. They take messages, transfer calls, solve technical issues, and change message scripts as needed.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/87410)
- Call Handling Services for Sole Practice Immigration Firm (5.0/5, May 15, 2020): Struggling to keep up with their increase in calls, a law firm hired Answering Legal to help answer their phone. The team offers the opportunity to patch calls through or to take and forward a message.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/88584)
- Answering Services for Law Firm (5.0/5, May 19, 2020): Answering Legal provides answering and call-screen services for a law firm. They connect the client with potential customers and take detailed messages that they send through texts.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/91056)
- Intake & Call Service for Bankruptcy & Real Estate Law Firm (5.0/5, May 19, 2020): A law firm hired Answering Legal to answer their phones. They take calls and follow up with a text or an email.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/91398)
- Call Services & Intake for Local Law Firm  (5.0/5, May 19, 2020): A law office hired Answering Legal to answer its phones and provide intake services. They send emails and texts in real-time, taking down information in English and Spanish.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/91636)
- Answering Services for Personal Injury & Criminal Law Firm (5.0/5, May 20, 2020): Answering Legal provides ongoing answering services for an independent personal injury and criminal law practice, screening potential clients after work hours and on weekends.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/92412)
- Answering Services for Criminal Defense & DWI Practice  (5.0/5, May 21, 2020): Answering Legal provides phone answering and tele-receptionist services for a law firm on an ongoing basis.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/93564)
- 24/7 Call Services for Criminal Defense & Family Law Firm (5.0/5, Jun 3, 2020): Answering Legal provides phone answering services to a family and bankruptcy law practice. Their team answers calls 24/7 and forwards the messages to the in-house team. 
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/103312)
- Clerical Support & Call Services for Criminal Defense Firm  (5.0/5, Jun 4, 2020): Answering Legal provides call center support to a sole law practitioner who works in criminal defense. They answer calls after hours and forward messages to the client.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/104228)
- Call Center Services for Law Firm (5.0/5, Feb 7, 2020): Answering Legal provides call answering services to a law firm, handling overflow from the office during the day and fielding all calls overnight in order to take down information from potential clients.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/134856)
- Answering Service for Criminal Defense Law Firm (5.0/5, Feb 13, 2020): Answering Legal provides answering services throughout the night for a criminal law firm. Following a provided script, they determine whether or not a call should be sent through or if they can take a message.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/138916)
- Voice Services for Law Firm (5.0/5, Feb 14, 2020): Answering Legal set up a voice over answering system that routes calls to them under certain circumstances. They work as an answering service when the client is unable to take calls.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/140384)
- Inbound Call Answering for Law Firm (5.0/5, Feb 18, 2020): The team at Answering Legal provides inbound calling services for a law firm through call filtering.
 [Read Full Review](https://clutch.co/go-to-review/answering-legal/142425)

#### 7 Reviews mention Call Center Services in New York City
- 7 of 7 New York City-based reviews are 5 stars
- $10,000 – $49,000 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight
Answering Services for Criminal Defense & DWI Practice 
5.0/5 — Answering Legal provides phone answering and tele-receptionist services for a law firm on an ongoing basis.
 [Read More](https://clutch.co/go-to-review/answering-legal/93564)
[Read Similar Reviews](https://clutch.co/profile/answering-legal?location=26002&service_provided=field_pp_sl_call_center_services&verified=true#reviews)

#### 7 reviews from clients near New York City

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 4.9
- Cost: 4.9
- Willing to Refer: 5.0

Clients in New York praise Answering Legal for their professionalism, responsiveness, and ability to handle complex call screening and client intake for law firms. They emphasize the service's reliability, high-quality communication, and seamless integration into legal workflows.
[Read Local Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews)

---

### [Endicott Communications](https://clutch.co/profile/endicott-communications)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- South Brunswick Township, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 45% Call Center Services
- 35% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Endicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.endicottcomm.com/)


---

### [Central Communications Inc.](https://clutch.co/profile/central-communications-1)
- 50 - 249 employees
- Norwalk, CT

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 40% Call Center Services
- 10% IT Managed Services
- 10% IT Strategy Consulting

#### Company description
Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
[Visit Website](https://www.callcenteransweringserviceus.com/)


---

### [XyberMed](https://clutch.co/profile/xybermed)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Bohemia, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Corporate Training & Coaching
- 25% Business Consulting

#### Company description
Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
[Visit Website](https://xybermed.com/)


---

### [OfficePartners360](https://clutch.co/profile/officepartners360)
- 250 - 999 employees
- Ridgefield, CT

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 20% Custom Software Development
- 20% Back Office Outsourcing
- 30% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
[Visit Website](https://www.op360.com/)


---

### [Ring Savvy](https://clutch.co/profile/ring-savvy)
- 50 - 249 employees
- Nesconset, NY

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
[Visit Website](https://www.ringsavvy.com/)


---

### [iRecruit Tech](https://clutch.co/profile/irecruit-tech)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Bohemia, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 35% Call Center Services
- 2% HR Outsourcing
- 3% PEO/Employee Leasing
- 10% Recruiting

#### Company description
IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
[Visit Website](http://www.irecruittech.com)


---

### [VirtualCare Assistants](https://clutch.co/profile/virtualcare-assistants)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Hamilton Township, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 25% Call Center Services
- 15% Customer Service Outsourcing
- 10% Transcription

#### Company description
VirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.
[Visit Website](https://virtualmedicalassistant.us/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 50% of employees work in Hamilton Township office
Hamilton Township, NJ
2333 Whitehorse Mercerville Road
2 - 5 employees
(831) 251-5556
[See All Locations (2)](https://clutch.co/profile/virtualcare-assistants#location)

---

### [Belles Receptionists](https://clutch.co/profile/belles-receptionists)
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 30% Audio Production
- 70% Call Center Services

#### Company description
Belles Receptionists is a phone answering service in New York, New York. They provide Call Center Services and Audio Production.
[Visit Website](http://www.bellesreceptionists.com/)


---


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