# Top Virtual Receptionist Services in Houston Recommended Virtual Receptionist companies in Houston include Southwest Recovery Services, Apollo Answering Service, LLC, Westpark Communications, Pro Medical Billing Solutions, VoiceLink Communications, The Heller Group, Inc., Point of Contact Inc., Extension 19 Answering Service, ProVista Solutions. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Virtual Receptionist Services in Houston Ratings Updated: Jul 14, 2026 ### [Southwest Recovery Services](https://clutch.co/profile/southwest-recovery-services) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - 10 - 49 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Southwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement. [Visit Website](https://www.swrecovery.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Call Center Services Call Center Services for Marketing Firm 5.0/5 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/southwest-recovery-services/432081) #### Experience in 1 industry Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions. [Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews) ##### Business services Experience Southwest Recovery Services demonstrates significant expertise in the business services industry, particularly in collections management for marketing services. Clients appreciate their high success rate of 50% in recovering overdue accounts, translating to substantial financial recoveries. The professionalism of their team, particularly the owner, has garnered positive feedback, indicating strong sales acumen. Overall, the sentiment reflects satisfaction with their effective communication and project management, making them a compelling choice for businesses seeking reliable recovery solutions. - 1 review for business services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Marketing Firm (5.0/5, Jan 27, 2026): Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. [Read Full Review](https://clutch.co/go-to-review/southwest-recovery-services/432081) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value. [Read All Reviews](https://clutch.co/profile/southwest-recovery-services?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 1% of employees work in Houston office Houston, TX 5718 Westheimer employees +1.832.779.5200 [See All Locations (10)](https://clutch.co/profile/southwest-recovery-services#location) --- ### [Apollo Answering Service, LLC](https://clutch.co/profile/apollo-answering-service) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://apolloansweringservice.com/) --- ### [Westpark Communications](https://clutch.co/profile/westpark-communications) #### 4.8 out of 5 star rating (4 reviews) - 50 - 249 employees - Spring, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Westpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training. [Visit Website](https://www.westparkcom.net) #### Efficient Westpark Communications has received positive feedback regarding their efficiency in providing back office services. Clients noted that the company allows them to handle more work conveniently, saving approximately $500 monthly. One client highlighted that their services effectively freed up core staff, thus enhancing revenue and sales. Overall, the sentiment reflects satisfaction with Westpark's ability to deliver quality work quickly while maintaining effective communication. - Online Customer Support for Consumer Products Provider (4.5/5, Aug 18, 2017): The service provider is very effective and they have genuine staff. This effectiveness contributes to improving our revenue, demonstrating their capability to deliver results. [Read Full Review](https://clutch.co/go-to-review/westpark-communications/137039) #### 4 reviews mention Call Center Services Online Customer Support for Consumer Products Provider 4.5/5 — - 2 of 4 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/westpark-communications/137039) #### Experience in 3 industries Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes. [Read All Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) ##### Consumer Products Experience Westpark Communications demonstrates strong expertise in the Consumer Products industry, notably improving customer service operations for clients. A client highlighted their effective handling of customer inquiries related to warranties and returns, leading to enhanced customer satisfaction. Their reliable project management and communication were praised, though there is room for improvement in onboarding new agents. Overall, their ability to address client-specific challenges suggests they are a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Air Purification Solution Company (5.0/5, Jul 7, 2020): Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with issues.  [Read Full Review](https://clutch.co/go-to-review/westpark-communications/129809) ##### Real estate Experience Westpark Communications has received positive feedback from clients in the real estate industry, highlighting their expertise in providing 24/7 call answering services. Clients appreciate the company's professional and friendly approach, as well as their attention to detail, which has significantly improved caller experience. The sentiment is overwhelmingly favorable, with clients noting a profound difference in service quality compared to previous providers, making Westpark a strong candidate for real estate businesses seeking reliable communication support. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Support for Real Estate Company (5.0/5, May 4, 2020): Westpark Communications provided call center services. They provided a team to answer calls.  [Read Full Review](https://clutch.co/go-to-review/westpark-communications/76972) #### Completed projects in 4 cities - Tampa, Florida (1 projects) - Austin, Texas (1 projects) - Burlington, Vermont (1 projects) - San Diego, California (1 projects) [View Reviews](https://clutch.co/profile/westpark-communications?verified=true#reviews) --- ### [Pro Medical Billing Solutions](https://clutch.co/profile/pro-medical-billing-solutions-0) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% IT Managed Services #### Company description Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services. [Visit Website](https://www.prombs.com/) --- ### [VoiceLink Communications](https://clutch.co/profile/voicelink-communications) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Telephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services. [Visit Website](http://www.houstonansweringservices.com/) --- ### [The Heller Group, Inc.](https://clutch.co/profile/heller-group) - 10 - 49 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description Based in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services. [Visit Website](http://www.thehellergroupinc.com/) --- ### [Point of Contact Inc.](https://clutch.co/profile/point-contact) - 10 - 49 employees - Kemah, TX #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Point of Contact Inc. Is a call center company. Their small team is headquartered in Kemah, Texas. Their services include Call Center Services. [Visit Website](http://mypointofcontact.com/) --- ### [Extension 19 Answering Service](https://clutch.co/profile/extension-19-answering-service) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Humble, TX #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Extension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services. [Visit Website](http://www.ext19.net/) --- ### [ProVista Solutions](https://clutch.co/profile/provista-solutions) - 2 - 9 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description ProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services. [Visit Website](https://provistasolutions.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. 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