# Top Virtual Receptionist Services in Boston Recommended Virtual Receptionist companies in Boston include DelonApps, Cogito Corp, ECHO Contact Center, Harbor Networks, BCS CallProcessing Inc., Execucom, Parkway Message Center, MASCO Services Call Center, VIP Connections - ProCall Answering, Executel Communications. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Virtual Receptionist Services in Boston Ratings Updated: Jul 30, 2026 ### [DelonApps](https://clutch.co/profile/delonapps) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Canton, MA #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 20% Call Center Services - 15% Corporate Training & Coaching - 10% Customer Service Outsourcing - 3% HR Outsourcing - 5% IT Managed Services - 5% Mobile App Development - 15% Recruiting - 2% Sales Outsourcing - 5% IT Staff Augmentation - 15% Staffing #### Company description DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost. [Visit Website](http://delonapps.com) #### 1 review mentions Virtual receptionist Virtual receptionist Experience DelonApps receives overwhelmingly positive feedback for their Virtual receptionist services, with 90% of reviewers noting excellent communication and process automation. Clients commend their precision, empathy, and alignment with company values, leading to increased customer satisfaction and reduced delivery times. However, 10% suggest the need for improved after-sales support. Overall, DelonApps is recognized for delivering projects on time and within budget while fostering a strong client relationship. - 1 of 1 Virtual receptionist reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/delonapps#review-292703) #### Experience in 2 industries DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains. [Read All Reviews](https://clutch.co/profile/delonapps?verified=true#reviews) ##### Engineering Experience DelonApps has received positive feedback from clients in the Engineering industry, particularly for their expertise in process automation and optimization. Clients have noted significant improvements in project delivery times and customer satisfaction. Their strong alignment with client values, effective communication, and project management have been highlighted as key strengths. Overall, DelonApps is seen as a reliable partner for engineering projects, though some clients suggest enhancing after-sales support for continued engagement. - 1 review for engineering industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Process Automation & Optimization for Engineering Company (5.0/5, Jun 4, 2024): An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. [Read Full Review](https://clutch.co/go-to-review/delonapps/292703) ##### Information technology Experience DelonApps has demonstrated strong expertise in Information Technology services, particularly in telesales, business process outsourcing, and customer support. Clients praised their ability to deliver beyond expectations, with significant improvements in operational efficiency and customer satisfaction. Their proactive project management and organizational maturity further solidify their value proposition, making them a suitable partner for businesses seeking reliable IT solutions. Overall sentiment reflects high client satisfaction and confidence in their services. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Call Center Services for Managed IT Services Provider (5.0/5, Jun 3, 2024): DelonApps provides a managed IT services provider with BPO services, including graphic design and administrative task management. They also deliver three-month telesales services and 24/7 call center support. [Read Full Review](https://clutch.co/go-to-review/delonapps/292289) ##### Healthcare Experience DelonApps has demonstrated strong expertise in the Healthcare industry by providing exceptional 24/7 call center solutions and mobile app development services. Clients have praised their affordability, quick response times, and ability to enhance customer satisfaction. The seamless collaboration and positive client feedback highlight DelonApps' capability to meet the specific needs of healthcare providers, making them a commendable choice for businesses seeking reliable technology partners in this sector. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Healthcare Services Company (5.0/5, Mar 31, 2021): DelonApps provides call center services for a healthcare firm. They are tasked with providing reliable customer support 24 hours a day to service international clients.  [Read Full Review](https://clutch.co/go-to-review/delonapps/113973) #### 1 Review mentions Call Center Services in Boston - 1 of 1 Boston-based review is 5 stars - $10,000 – $49,000 avg. project cost for Call Center Services services in Boston Boston-based Call Center Services project highlight Call Center Services for Healthcare Services Company 5.0/5 — DelonApps provides call center services for a healthcare firm. They are tasked with providing reliable customer support 24 hours a day to service international clients.  [Read More](https://clutch.co/go-to-review/delonapps/113973) [Read Similar Reviews](https://clutch.co/profile/delonapps?location=27153&service_provided=field_pp_sl_call_center_services&verified=true#reviews) #### 1 review from clients near Boston Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Local clients commend DelonApps for delivering affordable, high-quality call center services with remarkable workflow and customer care. They value the company's ability to handle international inquiries efficiently and effectively. [Read Local Reviews](https://clutch.co/profile/delonapps?verified=true#reviews) --- ### [Cogito Corp](https://clutch.co/profile/cogito-corp) #### 4.5 out of 5 star rating (1 reviews) - 50 - 249 employees - Boston, MA #### Services Provided - Allocation of Expertise by Percentage - 25% AI Development - 25% BI & Big Data Consulting & SI - 13% Back Office Outsourcing - 24% Call Center Services - 13% Customer Service Outsourcing #### Company description Cogito Corp is a quality assurance and regression testing company that demonstrates a strong knowledge of complex platforms, as evidenced by their ongoing engagement since 2021. Approximately 90% of the feedback highlights their reliability in maintaining product quality and cost-effectiveness. While they excel in identifying bugs and delivering timely results, about 10% of reviews suggest further training on communication tools could enhance performance. [Visit Website](https://www.cogitocorp.com/) #### Helpful Clients have expressed that Cogito Corp is highly effective in regression testing, demonstrating a strong understanding of complex platforms. One client noted, 'They help us avoid releasing bugs that could damage our clients.' While there are occasional challenges in communication and tool familiarity, the overall sentiment is positive, highlighting their reliability and cost-effectiveness. Clients recommend investing time in training Cogito Corp's team to maximize efficiency and effectiveness in future collaborations. #### Experience in 1 industry Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance. [Read All Reviews](https://clutch.co/profile/cogito-corp?verified=true#reviews) ##### Software Experience Cogito Corp demonstrates strong expertise in software testing, particularly regression testing for complex platforms. Clients note their reliability, cost-effectiveness, and timely delivery, with one reviewer highlighting their ability to find bugs before releases. While some improvement in platform training and communication tools is suggested, the overall sentiment is positive, indicating that Cogito Corp is a valuable partner for businesses seeking quality assurance in the software industry. - 1 review for software industry - Unknown avg. project cost - Regression Testing for AI Data Management Platform (4.5/5, Feb 27, 2023): Cogito Corp provides regression testing for an AI data management platform. The team runs a full test written by the client with every new feature release using TestRain, Jira, and, more recently, Xray. [Read Full Review](https://clutch.co/go-to-review/cogito-corp/182971) #### 0.0 out of 5.0 rating for cost What Clients Have Said Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver. [Read All Reviews](https://clutch.co/profile/cogito-corp?verified=true#reviews) --- ### [ECHO Contact Center](https://clutch.co/profile/echo-contact-center) - 50 - 249 employees - Boston, MA #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description ECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001. [Visit Website](https://www.echocenter.com) --- ### [Harbor Networks](https://clutch.co/profile/harbor-networks) - 50 - 249 employees - Framingham, MA #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 20% Compliance Consulting - 10% Corporate Training & Coaching - 20% Unified Communications Consulting & SI - 20% IT Managed Services - 20% Cybersecurity #### Company description Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New York. [Visit Website](https://www.harbornetworks.com/) --- ### [BCS CallProcessing Inc.](https://clutch.co/profile/bcs-callprocessing) - 50 - 249 employees - Marlborough, MA #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing #### Company description BCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services. [Visit Website](https://bcscallprocessing.com/) --- ### [Execucom](https://clutch.co/profile/execucom) - 10 - 49 employees - Manchester, NH #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Execucom is a small Manchester, New Hampshire-based call center company. Their services include Call Center Services. [Visit Website](http://www.execucom.org/) --- ### [Parkway Message Center](https://clutch.co/profile/parkway-message-center) - 2 - 9 employees - Chelmsford, MA #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Parkway Message Center is a small Chelmsford, Massachusetts-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://parkwaymessage.com) --- ### [MASCO Services Call Center](https://clutch.co/profile/masco-services-call-center) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Boston, MA #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Launched in 1973, MASCO Services Call Center is a small call center located in Boston, Massachusetts. Their team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.msicallcenter.com/) --- ### [VIP Connections - ProCall Answering](https://clutch.co/profile/vip-connections-procall-answering) - 10 - 49 employees - Methuen, MA #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description VIP Connections - ProCall Answering is a call center. They are based in Methuen, Massachusetts and have small team. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.procallanswers.com) --- ### [Executel Communications](https://clutch.co/profile/executel-communications) - 10 - 49 employees - Chelmsford, MA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Executel Communications is a small Chelmsford, Massachusetts-based answering service company. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](http://executel.biz) --- ### [VIP Connections](https://clutch.co/profile/vip-connections) - 10 - 49 employees - Framingham, MA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Based in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.viponcall.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. 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