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Top Virtual Receptionist Services in Baton Rouge

Ratings Updated: April 18, 2025

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4 Companies

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4 Companies

Country: United States

State: Louisiana

City: Baton Rouge

Inbound Services: Virtual receptionist

List of the Top Baton Rouge Virtual Receptionist Companies

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Prialto

5.0 36 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Baton Rouge, LA

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company specializing in Customer Support Services, offering Contact Center Services including scheduling, executive support, and handling customer inquiries. The feedback from clients is overwhelmingly positive, with approximately 95% noting their seamless integration, responsiveness, and proactive support. Many reviewers appreciate their ability to provide backup support, ensuring continuity and reliability, with unique commendations for their investment in client success and enterprise-level security.

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Reviews mention Accessible

Clients consistently praise Prialto for its accessibility, noting the team's responsiveness and open communication. One client highlighted the leadership's involvement during onboarding, emphasizing their availability for questions beyond the main project. Another client appreciated the proactive approach of assistants in addressing business complexities, ensuring that support was readily available. Overall, feedback indicates a strong sentiment of accessibility, with clients feeling well-supported and engaged throughout their projects.

Staffing & Administrative Support for Financial Services Co

5.0 Jun 22, 2023

The entire Prialto team was consistently available to navigate the complexity of our business processes. We've had very active and productive discussions on project scope and landed on the appropriate prioritization of activities based on value-add to the business. The learning curve on activities took some time (as was expected), but the entire Prialto team was consistently available to navigate the complexity of our business processes.

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Administrative Support for Concierge Medicine Practice

5.0 Dec 4, 2024

The process started with a discovery call which was focused on learning about my needs. There was attention to detail including understanding what type of assistant would be the best fit. The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. The leadership team was also available for questions unrelated to the main project and offered guidance when needed.

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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Mental Health Counseling Firm

5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more

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11 of 12 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 12 times in the past 6 months

Recent reviews for Prialto reflect a strong overall sentiment of satisfaction among clients, highlighting their responsiveness, effective communication, and ability to adapt to changing needs. Notably, clients praised the seamless integration of backup assistants, ensuring continuity of service. One client emphasized the 'fantastic' support received, while another noted that Prialto's processes allowed them to focus on strategic initiatives. Overall, clients endorse Prialto for their diligence, organization, and alignment with company values.

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Canada (1)

United States (30)

England (1)

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Baton Rouge, LA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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Reviews mention Exceptional performance

VoiceNation has received exceptional feedback from clients, highlighting their outstanding customer service and effective communication. One client noted, "Their customer service has been great...always available and efficient," while another stated, "Clients love the service, saying it makes us look professional and organized." The consistent praise for responsiveness and professionalism underscores VoiceNation's commitment to client satisfaction, making them a trusted partner for businesses seeking reliable call management solutions.

24/7 Answering Services for Life Coaching Company

5.0 Feb 26, 2019

They immediately started providing their service after our first payment, and they’re available 24/7. Even when we had a winter storm, they were still working. Their customer service is incredible, and they’re always energetic and willing to answer my questions.

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Call Center Services for Medical Staffing and Recruiting Co.

5.0 Apr 8, 2022

What they do is very valuable for us because it allows us to not hire a receptionist or handle these calls ourselves. As a small management staff of four people that manages over 200 people, it’s impossible for us to field all the calls we get. VoiceNation does this flawlessly 99.9% of the time, saving us a lot of work, effort, and headache. They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly.

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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization

5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more

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Melbourne, Florida (1)

Miami, Florida (1)

Tampa, Florida (1)

Atlanta, Georgia (1)

Wichita, Kansas (1)

Blue Springs, Missouri (1)

Chesterfield, Missouri (1)

Charlotte, North Carolina (1)

Concord, North Carolina (1)

Greenville, North Carolina (1)

High Point, North Carolina (1)

Greenville, South Carolina (1)

Baytown, Texas (1)

Dallas, Texas (1)

Friendswood, Texas (1)

Frisco, Texas (1)

Galveston, Texas (1)

Garland, Texas (1)

Nacogdoches, Texas (1)

Midland, Texas (1)

Hanover Park, Illinois (1)

Oak Lawn, Illinois (1)

Columbus, Indiana (1)

Eastpointe, Michigan (1)

Minneapolis, Minnesota (1)

Long Branch, New Jersey (1)

Staten Island, New York (1)

Syracuse, New York (1)

Milwaukee, Wisconsin (1)

Los Angeles, California (1)

San Francisco, California (1)

Colorado Springs, Colorado (1)

Las Vegas, Nevada (1)

Phoenix, Arizona (1)

Scottsdale, Arizona (1)

Bismarck, North Dakota (1)

Taunton, Massachusetts (1)

Philadelphia, Pennsylvania (1)

Pittsburgh, Pennsylvania (1)

Fairburn, Georgia (1)

Rockingham, North Carolina (1)

Wadesboro, North Carolina (1)

Etowah, Tennessee (1)

Sylacauga, Alabama (1)

Ocean View, Delaware (1)

Harlan, Kentucky (1)

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Telesec, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baton Rouge, LA

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

20% Virtual receptionist

80% Answering services

Telesec, Inc. Is a small call center company. They provide Call Center Services and Back Office Outsourcing and were launched in 1972.
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Dexcomm Answering Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Carencro, LA

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Launched in 1954, Dexcomm Answering Service is a midsize call center company. Their services include Call Center Services and Back Office Outsourcing.
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Always Connected USA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lafayette, LA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

20% Virtual receptionist

60% Answering services

20% Inbound appointment scheduling

Phone answering service Always Connected USA is located in Lafayette, Louisiana. They focus on Call Center Services and Customer Service Outsourcing.
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The Doctors' Exchange, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Covington, LA

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

20% Virtual receptionist

80% Answering services

Call center The Doctors' Exchange, Inc provides Call Center Services and Back Office Outsourcing. They were founded in 1921.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Baton Rouge Virtual Receptionist Companies

Telesec, Inc.

Undisclosed

Undisclosed

10 - 49

Baton Rouge, LA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

20% Virtual receptionist

20% Other

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Dexcomm Answering Service

Undisclosed

Undisclosed

50 - 249

Carencro, LA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

30% Virtual receptionist

50% Other

View Profile Visit Website
Always Connected USA

Undisclosed

Undisclosed

10 - 49

Lafayette, LA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

20% Virtual receptionist

20% Other

View Profile Visit Website
The Doctors' Exchange, Inc

Undisclosed

Undisclosed

50 - 249

Covington, LA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

20% Virtual receptionist

20% Other

View Profile Visit Website

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Telemarketing
Answering Services
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Top Virtual Receptionist Services in Baton Rouge

List of the Top Baton Rouge Virtual Receptionist Companies

Reviews mention Accessible

Staffing & Administrative Support for Financial Services Co

Administrative Support for Concierge Medicine Practice

Call Center Services for Mental Health Counseling Firm

Reviewed 12 times in the past 6 months

Reviews mention Exceptional performance

24/7 Answering Services for Life Coaching Company

Call Center Services for Medical Staffing and Recruiting Co.

Call Center Services for Nonprofit Organization

Get closer to kicking off your next project today

List of the Top Baton Rouge Virtual Receptionist Companies

Latest Virtual Receptionist Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Popular Locations