# Top Telemarketing Companies in New York City

Recommended Telemarketing companies in New York City include Appointment Setter Online, Top Customer Service, Task Virtual, The Hour - Back Office and Virtual Assistant Services, Abacus Cambridge Partners, Sybrid Private Limited, EXL Service, SIMETRIX SOLUTIONS, Zesh Solutions, Integreon.



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## List of the Best Top Telemarketing Companies in New York City

Ratings Updated: Jul 31, 2026


### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online)
#### 5 out of 5 star rating (54 reviews)
- $1,000+ minimum project size
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 20% Call Center Services
- 55% Sales Outsourcing

#### Company description
Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
[Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 6 times in the past 6 months

Over the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment setting services. Notable feedback highlights their ability to deliver qualified leads, improve conversion rates, and maintain organized communication. Clients appreciated the team's professionalism and consistent follow-ups, which contributed to a more predictable sales pipeline. While some suggested enhanced performance analytics for better insights, overall sentiment remains highly positive, with multiple clients expressing satisfaction with the results achieved.
- 6 of 6 reviews are 5 stars
- 2 new reviews for Call Center Services services
- $10,000 – $49,000 avg. project cost
[Read 6 Recent Reviews](https://clutch.co/profile/appointment-setter-online?sort_by=date_desc&verified=true#reviews)

#### 5 reviews mention B2C Telemarketing & telesales

B2C Telemarketing & telesales Experience
Appointment Setter Online has garnered overwhelmingly positive feedback in the B2C Telemarketing & Telesales sector, with 100% of reviewers expressing satisfaction. Key strengths include strong communication skills, timely appointment scheduling, and effective lead management, leading to a 40% sales increase for clients. Additionally, 80% of reviewers praised their project management abilities, noting that the team consistently meets deadlines and maintains budget compliance. Clients also highlighted the team's adaptability and expertise in specific markets, making them a reliable choice for businesses seeking to enhance their sales pipelines.
- 5 of 5 B2C Telemarketing & telesales reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/appointment-setter-online#review-423267)

#### 2 Reviews mention Call Center Services in New York City
- 2 of 2 New York City-based reviews are 5 stars
- $50,000 – $199,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight
Customer Services & Sales Outsourcing for Resume Writing Co
5.0/5 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. [Read More](https://clutch.co/go-to-review/appointment-setter-online/380554)
[Read Similar Reviews](https://clutch.co/profile/appointment-setter-online?location=26002&service_provided=field_pp_sl_call_center_services&verified=true#reviews)

#### 2 reviews from clients near New York City

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

Local clients describe Appointment Setter Online as highly trained, cost-effective, and focused specialists who excel in appointment setting, managing high lead volumes, and exceeding expectations in diverse, demanding projects.
[Read Local Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews)

---

### [Top Customer Service](https://clutch.co/profile/top-customer-service)
#### 5 out of 5 star rating (68 reviews)
- $1,000+ minimum project size
- 250 - 999 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Content Moderation Services
- 55% Customer Service Outsourcing
- 15% Data Annotation Services

#### Company description
Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.
[Visit Website](https://bpo.topcustomerservice.com/)


#### Reviewed 16 times in the past 6 months

Recent reviews for Top Customer Service reflect a consistently positive sentiment, highlighting their professionalism and effective communication skills. Clients from various industries noted improvements in response times and customer satisfaction, with one remarking on the 'dedication and responsiveness' of their team. Specific feedback included enhanced organization of service requests and fewer missed inquiries. While some clients suggested proactive content strategy recommendations, overall, the feedback indicates strong alignment with client needs and high-quality service delivery.
- 16 of 16 reviews are 5 stars
- 6 new reviews for Call Center Services services
- $50,000 – $199,999 avg. project cost
[Read 16 Recent Reviews](https://clutch.co/profile/top-customer-service?sort_by=date_desc&verified=true#reviews)

#### Experience in 15 industries

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
[Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)

##### Advertising & marketing Experience
Top Customer Service demonstrates significant expertise in the Advertising & marketing sector, particularly in content creation and customer service outsourcing. Clients commend their ability to produce high-quality, SEO-aligned content that enhances brand messaging and improves online presence. Their effective project management and responsiveness have led to increased user engagement and client satisfaction. Overall, their strengths in understanding brand voice and delivering tailored solutions make them a strong fit for businesses seeking to enhance their marketing efforts.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Outsourcing for Digital Agency (5.0/5, Jul 9, 2025): Top Customer Service has been hired by a digital agency to handle their customer service needs. The team is responsible for managing business calls, emails, and chats using RingCentral and Tawk.to. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/388610)
- Content Writing Services for Digital Marketing Agency (5.0/5, Apr 19, 2026): Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150)

##### Automotive Experience
Top Customer Service has received positive feedback from clients in the Automotive industry for their expertise in managing customer communications. Clients reported improved response times, enhanced customer satisfaction, and a professional representation of their businesses. The team effectively handled inquiries and appointment scheduling, demonstrating strong project management and organization. Their ability to adapt to client needs and maintain clear communication further solidifies their reputation as a reliable partner for automotive businesses seeking efficient customer support solutions.
- 4 reviews for automotive industry
- 4 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Outsourcing for Automotive Detailing Co (5.0/5, Dec 18, 2025): Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426401)
- Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support solutions for a towing company. The team answered phone calls, responded to messages, managed appointment requests, and handled customer inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036)
- Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): Top Customer Service provided customer support outsourcing services for a truck repair and maintenance company. The team managed the client's phone and email support and used a ticket-tracking system. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655)
- Call Center Services for Auto Detailing Company (5.0/5, Mar 12, 2026): Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442256)

##### Electric Experience
Top Customer Service has received positive feedback from clients in the Electric industry, highlighting their expertise in customer support and call handling. Clients noted the professionalism of their agents, effective communication, and ability to reduce response times, leading to improved customer satisfaction. Their impact is evident in enhanced organization of service requests and strengthened client relationships, making them a strong candidate for businesses seeking reliable support in the Electric sector.
- 2 reviews for electric industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Service Outsourcing for Electrical Products Company (5.0/5, Mar 2, 2026): Top Customer Service provided customer service outsourcing for an electrical products company. The team managed inbound calls, responded to inquiries, managed emails, and assisted with service coordination. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439728)
- Call Center Services for Electrical Services Firm (5.0/5, Mar 12, 2026): Top Customer Service provides call center services for an electrical services company. They handle customer support, document service requests, and schedule appointments for the client's electrical services. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442176)

##### Home Services Experience
Top Customer Service has demonstrated significant expertise in the Home Services industry, providing comprehensive call center support and job dispatching services. Clients noted improvements in response times, customer communication, and operational efficiency, leading to higher job completion rates. Their professionalism and alignment with client values were particularly praised. Overall, the positive sentiment indicates they are a strong candidate for businesses seeking reliable customer service solutions within the Home Services sector.
- 2 reviews for home services industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Top Customer Service provides call center services for an air duct and chimney cleaning company. The team handles all incoming and outgoing calls, dispatches technicians, and follows up with customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904)
- Call Center Services for Home Safety & Improvement Firm (5.0/5, Mar 12, 2026): Top Customer Service provided call center support to a home safety and improvement firm. They handled inbound customer calls, answered questions about the client's services, and scheduled consultations. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442173)

##### Contracting Experience
Top Customer Service has demonstrated exceptional expertise in the Contracting industry, specifically in managing customer inquiries for roofing services. Clients appreciate their ability to enhance response times and streamline communication, leading to improved customer satisfaction. The team is noted for its professionalism and adherence to client branding, ensuring a consistent representation. Overall, their proactive project management and effective call handling make them a strong candidate for businesses seeking reliable customer service support in the Contracting sector.
- 1 review for contracting industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Support Services for Roofing Company (5.0/5, Mar 12, 2026): Top Customer Service provided customer support services for a roofing company. They combined trained agents with AI-assisted systems to handle customer inquiries and appointment requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442170)

##### Education Experience
Top Customer Service has garnered positive feedback from clients in the Education sector, particularly in childcare and online education. Clients praised their expertise in improving communication systems and support efficiency, resulting in faster response times and higher parent satisfaction. Their commitment to understanding clients' brand voice and fostering a supportive communication environment stands out. Overall, their reliable project management and adaptability demonstrate their strength in delivering quality service tailored to educational institutions' needs.
- 4 reviews for education industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Online Education Company (5.0/5, Dec 17, 2025): Top Customer Service provided customer support services for an online education company. The team handled email and message-based customer support, helping to maintain consistent communication with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426115)
- Customer Service Outsourcing for Daycare Center (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a daycare center. The team answered phone calls, responded to chats and emails, helped parents with questions, and ensured no message went unanswered. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426682)
- Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): Top Customer Service provided customer service outsourcing for a daycare center. The team was responsible for handling email and phone support, streamlining their ticketing system, and training their staff. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647)
- Customer Support Services for Childcare Center (5.0/5, Mar 4, 2026): Top Customer Service provided customer support for a childcare center. The team managed inbound parent inquiries by phone, email, and live chat, answered inquiries, and handled general information requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/440316)

##### Business services Experience
Top Customer Service demonstrates notable expertise in the Business services industry, with clients praising their professionalism, responsiveness, and effective project management. Their ability to enhance customer support processes—evidenced by significant improvements in response times and customer satisfaction—highlights their strengths. Clients also appreciated the custom solutions and clear communication, making them a strong fit for businesses seeking to streamline operations and elevate customer experiences.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service designed and developed a custom customer-support portal for an appliance repair company. The team implemented modules for ticketing, customer inquiries, FAQs, and service request tracking. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033)
- Customer Support Services for Tree Care Company (5.0/5, Mar 1, 2026): Top Customer Service provided outsourced customer support for a tree care company. Their team handled incoming calls, managed customer inquiries, scheduled service requests, and communicated with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439623)

##### Construction Experience
Top Customer Service has demonstrated significant expertise in enhancing customer communication processes within the Construction industry. Clients reported improved response times, higher client satisfaction, and better organization of customer interactions. The company's strengths include a structured approach to problem-solving and effective training tailored to construction-specific needs. Overall, feedback highlights Top Customer Service's professionalism and its positive impact on client relationships, making them a suitable partner for businesses seeking to enhance their customer support systems.
- 5 reviews for construction industry
- 5 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a construction company. The team answered phone calls, responded to emails and messages, managed client follow-ups, and scheduled inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426698)
- Customer Support for Home Renovation Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a home renovation company. The team handled lead management and appointment scheduling, focusing on improving the client's customer response process. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427016)
- Back Office Outsourcing for Construction Company (5.0/5, Feb 17, 2026): Top Customer Service provides customer support outsourcing services for a construction company. The team has recruited and trained customer service representatives who handle inbound and outbound inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436881)
- Customer Support Consulting for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service evaluated a construction company's customer support workflow, designed a more efficient support system, and trained their team on best practices for client interaction. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437791)
- Customer Service Outsourcing for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service provided customer service outsourcing for a construction company. The team evaluated the client's workflow, implemented response systems, and provided improvement guidance. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437793)

##### Legal Experience
Top Customer Service has proven expertise in delivering exceptional call center support tailored for the legal industry. Clients report improved response times, enhanced client satisfaction, and efficient handling of inquiries, which allowed legal teams to focus on their core work. Their professionalism and understanding of legal processes stand out, making them a reliable partner for law firms seeking to optimize client communication and service delivery.
- 3 reviews for legal industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center & Customer Support for Registration Services Co (5.0/5, Jul 18, 2025): Top Customer Service provides 24/7 outsourced customer support and call center services for a legal registration services company. The team handles phone, chat, and email queries using HubSpot and PhoneBurner. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/391162)
- Call Center Services for Law Firm (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a law firm. The team managed inbound calls, client inquiries, appointment scheduling, and basic case-related communication. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434810)
- Call Center Services for Law Firm (5.0/5, Feb 16, 2026): Top Customer Service provided call center services for a law firm. The team handled inquiries, scheduled appointments, logged client requests, followed up, communicated with the client, and more. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436658)

##### Medical Experience
Top Customer Service demonstrates strong expertise in the Medical industry, particularly in dental care, as evidenced by their effective management of patient calls and appointment scheduling for Sea View Dental Center. Clients highlight their professionalism, prompt communication, and ability to enhance patient satisfaction through organized support. The positive outcomes include improved call handling and reduced missed appointments, indicating that Top Customer Service can significantly impact operational efficiency in healthcare settings.
- 1 review for medical industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Dental Clinic (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a dental clinic. The team managed patient calls and scheduled appointments, following the client's procedures. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434812)

##### Other industries Experience
Top Customer Service has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing customer support processes, including call handling and chatbot management. Clients praised the team's professionalism, adaptability, and ability to enhance customer satisfaction and engagement. Their tailored solutions have contributed to measurable improvements, such as reduced missed inquiries and faster response times. Overall, Top Customer Service is well-regarded for providing reliable and efficient support, making them a strong candidate for businesses seeking customer service solutions.
- 6 reviews for other industries industry
- 6 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Outsourcing for Ghostwriting Company (5.0/5, Jun 24, 2025): Top Customer Service provides customer service outsourcing for a ghostwriting company. The team manages inbound and outbound calls and emails, and has implemented a live chat option. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/384878)
- Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service manages the chatbots and phone lines of an AI-based hiring system. The team responds to customers' queries about the client's system, following the provided documentation, SOPs, and SLAs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733)
- Customer Service Outsourcing for Software Development Co (5.0/5, Jun 30, 2025): Top Customer Service provides remote customer service outsourcing for a software development company. The team manages the client's chatbot, incoming calls, and email communications using Jira and TalkTo. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/386342)
- Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): Top Customer Service provides ongoing customer support services for a cybersecurity company. The team handles the client's chatbot platform and answers email inquiries and incoming calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074)
- Customer Support Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Top Customer Service provided customer support for a renovation and flooring company. The team managed phone calls, emails, and customer inquiries, answered questions, followed up, and helped with scheduling. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426804)
- Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a tree care and landscaping company. The team handled inbound calls, chat and email support, and professional assistance for the client's customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028)

##### Non-profit Experience
Top Customer Service has received positive feedback from Non-profit clients, highlighting their expertise in customer support operations. Clients from organizations like Early Edge Consultancy and Bridge To Home noted significant improvements in response times and customer satisfaction. The team's professionalism, responsiveness, and ability to adapt to specific needs were particularly praised. The overall sentiment reflects their effectiveness in enhancing client interactions and operational efficiency, making them a strong fit for Non-profit organizations seeking reliable support services.
- 2 reviews for non-profit industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Top Customer Service provided customer support services for a nonprofit organization. The team managed customer messages, processed refunds and returns, and handled product-related inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420)
- Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Top Customer Service provided customer support and virtual assistant services for a consulting company. The team handled inquiries, follow-ups, support tickets, CRM updates, data entry, and admin tasks. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868)

##### Real estate Experience
Top Customer Service has demonstrated strong expertise in the real estate sector, providing effective virtual assistant solutions for property management. Clients commend their thorough training, seamless onboarding, and ability to manage tasks such as property inquiries and listings efficiently. Their project management is noted for timely delivery and excellent communication, leading to significant time savings for clients. Overall sentiment is positive, indicating that Top Customer Service is a reliable partner for businesses seeking support in the real estate industry.
- 1 review for real estate industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Real Estate Company (5.0/5, Aug 3, 2025): Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule meetings. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/395182)

##### Financial services Experience
Top Customer Service has demonstrated significant expertise in the Financial services industry, specifically in enhancing customer support for credit unions. Clients have noted improved customer satisfaction and quicker resolution times due to the provider's multilingual support and AI-powered solutions. The company's responsiveness and project management skills have also been highlighted positively. Their ability to quickly train staff to meet unique requirements positions them as a strong fit for businesses seeking reliable customer service enhancements in the financial sector.
- 1 review for financial services industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Top Customer Service provided customer support services for a credit union. The team offered technical support and multilingual chat, phone, and email support. They also handled back office duties. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246)

##### Government Experience
Top Customer Service demonstrates strong expertise in the Government sector, specifically in supporting compliance-driven initiatives for the U.S. EPA. Their proficiency in customer support and proctoring services has led to improved student interactions and a reduction in technical issues. Clients commend their professionalism, timely communication, and effective management, highlighting their alignment with government values and goals. Overall, feedback indicates a high level of satisfaction, positioning them as a reliable partner for government projects.
- 1 review for government industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Customer Service & Back-Office Support for Protection Agency (5.0/5, Jun 19, 2025): Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609)

#### Completed projects in 3 countries
- Canada (13 projects)
- France (1 projects)
- United States (18 projects)

This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
- Ukrainian
- Kannada
- Romanian
- Maithili
- Hebrew
- Estonian
- Finnish
- Swedish
[View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews)

#### 2 Reviews mention Call Center Services in New York City
- 2 of 2 New York City-based reviews are 5 stars
- $10,000 – $49,000 avg. project cost for Call Center Services services in New York City

Call Center Services project highlight
Call Center Services for Auto Detailing Company
5.0/5 — Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read More](https://clutch.co/go-to-review/top-customer-service/442256)
[Read Similar Reviews](https://clutch.co/profile/top-customer-service?location=26002&service_provided=field_pp_sl_call_center_services&verified=true#reviews)

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### [Task Virtual](https://clutch.co/profile/task-virtual)
#### 5 out of 5 star rating (74 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York City, NY

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 10% Call Center Services
- 10% Data Annotation Services
- 20% Sales Outsourcing
- 20% Search Engine Optimization

#### Company description
Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
[Visit Website](https://www.taskvirtual.com/phone-answering-service/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing-new-york)


#### Exceeds expectations
Task Virtual consistently exceeds client expectations, as highlighted by an Executive Director of a financial services company. They effectively enhanced the client's online presence through a comprehensive SEO strategy, resulting in significant growth in website visibility and engagement. Clients praised Task Virtual for their excellent project management, timely delivery, and responsive communication. Their expertise in tailoring SEO strategies to specific industries was particularly noteworthy, with no major areas for improvement identified by the client.
- SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): We saw significant growth in website visibility, higher engagement on key pages, and steady improvement in organic leads from our target audience. Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns. The collaboration was smooth and exceeded expectations. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599)

#### 3 reviews mention Call Center Services

Virtual Assistant Services for Healthcare AI Company
5.0/5 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed follow-ups.
- 2 of 3 Call Center Services reviews are 5 stars
- 2 new reviews for Call Center Services in past 6 months
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/task-virtual/467711)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500.
[Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)
- Less than $10,000 (11 reviews)
- $10,000 to $49,000 (3 reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 6 countries
- Australia (1 projects)
- Canada (4 projects)
- Germany (1 projects)
- Ireland (1 projects)
- United States (7 projects)
- England (1 projects)

This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
- New Zealand Standard Time (NST)
This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
[View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews)

---

### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services)
#### 5 out of 5 star rating (36 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Great Neck Plaza, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 5% Document Digitization & Management
- 10% Finance & Accounting Outsourcing (FAO)
- 5% HR Consulting

#### Company description
The Hour - Back Office and Virtual Assistant Services is a company specializing in administrative, accounting, and operational support. Across their reviews, 100% of clients highlight their reliability, improved turnaround times, and accuracy in tasks like financial management, data entry, and policy administration. Their team is consistently praised for their proactive communication, flexibility, and ability to integrate seamlessly into existing workflows.
[Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Accommodating
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services' accommodating nature, noting their willingness to adapt to changing project requirements. One client emphasized their exceptional understanding of business needs and proactive approach to fulfilling requests. The firm's dedication to client satisfaction and their ability to manage multiple tasks effectively further reinforce the positive sentiment surrounding their accommodating service.
- Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): We are impressed with the speed of adaptation to a new project and changes during development to ensure a successful product for clients. They are always available for work and should take more PTO's. Their prompt response in case of emergency and issue validation demonstrates their accommodating nature. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150)

#### Reviewed 22 times in the past 6 months

In the past six months, The Hour - Back Office and Virtual Assistant Services received overwhelmingly positive feedback. Clients praised their professionalism, timely delivery, and responsiveness, noting significant improvements in operational efficiency and accuracy. For instance, a Director of Operations highlighted better turnaround times and organized workflows, while a Finance Controller noted enhanced accuracy in financial records. Overall, clients expressed high satisfaction with the value for cost and the seamless integration of The Hour's team into their operations.
- 22 of 22 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read 22 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews)

#### Completed projects in 2 countries
- Canada (8 projects)
- United States (25 projects)

This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
[View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)

#### 7 reviews from clients near New York City

Review Rating from Clients - 5.0 out of 5.0
- Overall: 5.0
- Quality: 5.0
- Schedule: 4.9
- Cost: 4.9
- Willing to Refer: 5.0

Local clients highlight The Hour's proficiency in streamlining operations like CRM management, bookkeeping, and quoting services, noting their responsiveness, professionalism, and ability to manage multiple projects efficiently. Their work consistently results in faster, more accurate workflows.
[Read Local Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews)

---

### [Abacus Cambridge Partners](https://clutch.co/profile/abacus-cambridge-partners)
#### 4.9 out of 5 star rating (4 reviews)
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 15% Custom Software Development
- 15% BI & Big Data Consulting & SI
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 40% ERP Consulting and SI
- 10% Sales Outsourcing

#### Company description
Abacus Cambridge Partners is a company specializing in Contact Center Services and Customer Support Services, including Inbound and Outbound Call Centers. Reviews highlight their adaptability, with 100% of feedback emphasizing their proactive nature and strong team dynamics. Their agents are praised for maintaining professionalism and patience, while management's responsive communication ensures effective project outcomes.
[Visit Website](https://www.abacuscambridge.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 1 review mentions Call Center Services

Call Center Voice Services for Financial Services Co.
4.5/5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a lower rate.

- 0 of 1 Call Center Services reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/abacus-cambridge-partners/66143)

#### 4.4 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
[Read All Reviews](https://clutch.co/profile/abacus-cambridge-partners?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 3 countries
- Kenya (1 projects)
- United Arab Emirates (2 projects)
- United States (1 projects)

[View Reviews](https://clutch.co/profile/abacus-cambridge-partners?verified=true#reviews)

#### 4% of employees work in New York office
New York, NY
405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014 
2 - 5 employees

[See All Locations (4)](https://clutch.co/profile/abacus-cambridge-partners#location)

---

### [Sybrid Private Limited](https://clutch.co/profile/sybrid-private)
#### 4.5 out of 5 star rating (1 reviews)
- 1,000 - 9,999 employees
- Mineola, NY

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Agents
- 5% API Development
- 5% UX/UI Design
- 5% AI Development
- 10% Branding
- 15% Call Center Services
- 3% Content Marketing
- 5% Digital Asset Management
- 5% Ecommerce Marketing
- 15% IT Managed Services
- 5% Cybersecurity
- 5% Business Consulting
- 5% Pay Per Click
- 2% Search Engine Optimization
- 5% Social Media Marketing
- 5% Web Development

#### Company description
Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
[Visit Website](https://sybrid.com)


#### Experience in 1 industry

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
[Read All Reviews](https://clutch.co/profile/sybrid-private?verified=true#reviews)

##### eCommerce Experience
Sybrid Private Limited has received positive feedback from clients in the eCommerce sector, particularly for their expertise in end-to-end support, encompassing web development, payment integration, and digital marketing services. A client noted a 20% increase in online sales and improved organic traffic following Sybrid's SEO efforts. Their cooperative and supportive approach enhances the client experience, making them a valuable partner for businesses seeking to optimize their eCommerce presence.
- 1 review for ecommerce industry
- Less than $10,000 avg. project cost
- Web Dev, Digital Marketing, SEO & SMM for E-Commerce Store (4.5/5, May 22, 2025): Sybrid Private Limited provided web development services, digital marketing, and SEO support to an e-commerce store. The team integrated secure payment gateways and conducted social media marketing. [Read Full Review](https://clutch.co/go-to-review/sybrid-private/376334)

#### 4.5 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
[Read All Reviews](https://clutch.co/profile/sybrid-private?verified=true#reviews)
- Less than $10,000 (1 reviews)

#### 11% of employees work in Mineola office
Mineola, NY
The Benchspace,34 Willis Ave, Mineola, NY 11501
501 - 750 employees
(021) 111 792 743
[See All Locations (9)](https://clutch.co/profile/sybrid-private#location)

---

### [EXL Service](https://clutch.co/profile/exl-service)
#### 3.8 out of 5 star rating (4 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10,000+ employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 35% Call Center Services
- 15% Customer Service Outsourcing

#### Company description
EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
[Visit Website](https://www.exlservice.com/)


#### Timely
Clients have expressed a generally positive sentiment regarding EXL Service's timeliness, noting that while they deliver quality work efficiently, there is still room for improvement. One client highlighted that they save hundreds of hours and thousands of dollars monthly, indicating effective turnaround times. However, they also mentioned a desire for the service provider to enhance their current capabilities to further optimize service delivery.
- Payment Processing for Small Nonprofit (3.5/5, Aug 12, 2017): They provide a service that helps us save time and money. [Read Full Review](https://clutch.co/go-to-review/exl-service/136986)

#### 4 reviews mention Call Center Services

Payment Processing for Education Organization
4.5/5 — 
- 0 of 4 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/exl-service/136974)

#### Experience in 4 industries

EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.
[Read All Reviews](https://clutch.co/profile/exl-service?verified=true#reviews)

##### Real estate Experience
EXL Service has received positive feedback from clients in the real estate industry, highlighting their expertise in streamlining operations and enhancing efficiency. Clients report significant time savings, with one noting a 30% increase in output due to EXL's support. The company is praised for exceeding quality standards and effectively managing crucial tasks, allowing real estate firms to focus on core activities. Overall, their ability to improve operational efficiency makes them a strong candidate for businesses seeking reliable back office solutions.
- 1 review for real estate industry
- $1,000,000 – $9,999,999 avg. project cost
- Medical Billing Services for Real Estate Firm (4.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/138033)

##### Education Experience
EXL Service has received positive feedback from clients in the Education sector, highlighting their expertise in managing international billing and accounting services. Clients value EXL's strong customer care, noting its ability to enhance operational efficiency and customer satisfaction. The company's services have significantly contributed to clients' market expansion and revenue generation. Overall, EXL is viewed as a capable partner, making them a suitable choice for organizations seeking reliable back office support in the Education industry.
- 1 review for education industry
- Less than $10,000 avg. project cost
- Payment Processing for Education Organization (4.5/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/136974)

##### Nonprofit Experience
EXL Service has received positive feedback from nonprofit clients regarding their back office services, particularly in billing and legal entry. Clients appreciate the significant time and cost savings, noting that their involvement has reduced in-house burdens effectively. While there is acknowledgment of room for improvement in communication and service turnaround, the overall sentiment highlights EXL Service as a strong partner capable of supporting nonprofit organizations in streamlining operations and enhancing efficiency.
- 1 review for nonprofit industry
- Less than $10,000 avg. project cost
- Payment Processing for Small Nonprofit (3.5/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/136986)

##### Hospitality & leisure Experience
EXL Service demonstrates strong expertise in the Hospitality & Leisure industry, providing effective back office solutions that streamline operations and reduce staffing needs. Clients report significant time and cost savings, estimating thousands of dollars saved monthly. The company excels in delivering quick, accurate data and maintaining excellent communication. Overall, feedback indicates a high level of satisfaction, with clients appreciating the thoroughness and accessibility of their services, making them a valuable partner for businesses in this sector.
- 1 review for hospitality & leisure industry
- $10,000 – $49,000 avg. project cost
- Payment Processing for Hospitality Firm (3.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/exl-service/137144)

#### Completed projects in 3 cities
- Dodge City, Kansas (1 projects)
- Erie, Pennsylvania (1 projects)
- Charles Town, West Virginia (1 projects)

[View Reviews](https://clutch.co/profile/exl-service?verified=true#reviews)

---

### [SIMETRIX SOLUTIONS](https://clutch.co/profile/simetrix-solutions)
- $25,000+ minimum project size
- 50 - 249 employees
- Fair Lawn, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 45% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
SIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
[Visit Website](https://simetrix-solutions.com)


---

### [Zesh Solutions](https://clutch.co/profile/zesh-solutions)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Queens Village, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 25% Call Center Services
- 5% Content Writing Services
- 25% Customer Service Outsourcing
- 5% Ecommerce Marketing
- 5% Email Marketing
- 5% Business Consulting
- 10% Sales Outsourcing
- 5% Social Media Marketing
- 5% Transcription

#### Company description
Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](https://zeshsolutions.com/)


#### 64% of employees work in Queens Village office
Queens Village, NY
21229 Hillside ave apt 5EW
151 - 200 employees
+13322227751
Queens Village, NY
212-29 Hillside Avenue
41 - 49 employees

[See All Locations (3)](https://clutch.co/profile/zesh-solutions#location)

---

### [Integreon](https://clutch.co/profile/integreon)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 45% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
- 25% Transcription

#### Company description
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
[Visit Website](http://www.integreon.com)


---

### [Ktech](https://clutch.co/profile/ktech)
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 45% Call Center Services
- 10% Email Marketing
- 35% Sales Outsourcing

#### Company description
Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
[Visit Website](https://ktechlimited.com/)


#### 9% of employees work in New York office
New York, NY
230 5th Avenue
21 - 30 employees

[See All Locations (3)](https://clutch.co/profile/ktech#location)

---

### [Canon Business Process Services](https://clutch.co/profile/canon-business-process-services)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 35% Call Center Services
- 10% Document Digitization & Management
- 35% IT Managed Services

#### Company description
Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
[Visit Website](https://cbps.canon.com/)


---

### [Gurland Corporation](https://clutch.co/profile/gurland-corporation)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 10% Customer Service Outsourcing
- 10% Business Consulting
- 10% Sales Outsourcing

#### Company description
Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
[Visit Website](http://www.gurland.io)


---

### [Messages Plus](https://clutch.co/profile/messages-plus)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 56% Call Center Services
- 32% Customer Service Outsourcing
- 12% Sales Outsourcing

#### Company description
Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.messagesplus.com/)


---

### [TransPerfect](https://clutch.co/profile/transperfect)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 15% Call Center Services
- 10% Customer Service Outsourcing
- 5% HR Outsourcing
- 10% Recruiting
- 10% Staffing
- 50% Translation

#### Company description
TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
[Visit Website](http://www.transperfect.com/)


---

### [Campaign Headquarters](https://clutch.co/profile/campaign-headquarters)
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 48% Call Center Services
- 42% Customer Service Outsourcing

#### Company description
Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.campaign-headquarters.com/)


---

### [Conduent](https://clutch.co/profile/conduent)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10,000+ employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 25% Finance & Accounting Outsourcing (FAO)
- 25% HR Consulting
- 10% Sales Outsourcing

#### Company description
Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR Consulting.
[Visit Website](https://www.conduent.co.uk/)


---

### [DynaPro Global](https://clutch.co/profile/dynapro-global)
- < $25 average hourly rate
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% Account-Based Marketing
- 1% Accounting
- 30% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 9% Sales Outsourcing

#### Company description
DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
[Visit Website](https://www.dynaproglobal.com/)


---

### [NEO MD INC](https://clutch.co/profile/neo-md)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 55% Back Office Outsourcing
- 15% Call Center Services
- 30% Customer Service Outsourcing

#### Company description
NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
[Visit Website](https://neomdinc.com/)


---

### [Site Ascend](https://clutch.co/profile/site-ascend)
- $25,000+ minimum project size
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 25% Market Research
- 25% Marketing Strategy
- 25% Sales Outsourcing

#### Company description
Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
[Visit Website](https://www.siteascend.com)


---

### [DGC BPO Service](https://clutch.co/profile/dgc-bpo-service)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Email Marketing
- 20% Sales Outsourcing

#### Company description
DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
[Visit Website](https://bpobydgc.com/)


---

### [Genisys Group](https://clutch.co/profile/genisys-group)
- 1,000 - 9,999 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 10% UX/UI Design
- 10% AI Development
- 10% Call Center Services
- 10% Cloud Consulting & SI
- 10% Computer Engineering
- 10% Application Management & Support
- 10% IT Managed Services
- 10% IT Strategy Consulting
- 10% Robotics Process Automation
- 10% Application Testing

#### Company description
Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
[Visit Website](https://genisys-group.com/)


#### 3% of employees work in New York office
New York, NY
1345 Avenue of the Americas 2nd Floor
21 - 30 employees
646.277.4428
[See All Locations (3)](https://clutch.co/profile/genisys-group#location)

---

### [On Point](https://clutch.co/profile/point-3)
- 50 - 249 employees
- Newark, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 20% BI & Big Data Consulting & SI
- 20% Call Center Services
- 10% Conversion Optimization
- 30% Market Research
- 20% Sales Outsourcing

#### Company description
Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
[Visit Website](https://www.onpointmrg.com/)


#### 77% of employees work in Newark office
Newark, NJ
One Gateway Center, Suite 2600
16 - 20 employees

[See All Locations (2)](https://clutch.co/profile/point-3#location)

---

### [KoN Corporation](https://clutch.co/profile/kon-corporation)
- 2 - 9 employees
- Clifton, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 10% Corporate Training & Coaching
- 10% Customer Service Outsourcing
- 10% Digital Strategy
- 20% IT Strategy Consulting
- 20% Business Consulting
- 10% Public Relations

#### Company description
KoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
[Visit Website](https://koncorporation.com/)


---

### [OnCalla](https://clutch.co/profile/oncalla)
- $5,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 10% Litigation Support Services
- 20% Staffing

#### Company description
Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
[Visit Website](https://new-york-city-ny-call-center.oncalla.com/)


#### 3 fixed price Call Center Services packages

Inbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change)
We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates:

$10 per hour → Dedicated  (1 to 4 Agents)

$9 per hour → Dedicated  (5 to 9 Agents)

$8 per hour → Dedicated  (10 to 25 Agents)

---

### [MediBIll Health Partners](https://clutch.co/profile/medibill-health-partners)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)

#### Company description
MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
[Visit Website](https://medibillhealthpartners.com/)


---

### [UnlimCall](https://clutch.co/profile/unlimcall)
- $1,000+ minimum project size
- 10 - 49 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% AI Agents
- 15% Call Center Services
- 10% Other Application Development
- 25% Sales Outsourcing

#### Company description
Established in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
[Visit Website](https://unlimcall.com/)


---

### [DialAmerica](https://clutch.co/profile/dialamerica)
#### 4.5 out of 5 star rating (17 reviews)
- $5,000+ minimum project size
- 1,000 - 9,999 employees
- Mahwah, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 50% Call Center Services
- 15% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.
[Visit Website](https://www.dialamerica.com)


#### Experience in 8 industries

DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.
[Read All Reviews](https://clutch.co/profile/dialamerica?verified=true#reviews)

##### IT Services Experience
DialAmerica is recognized for its expertise in providing inbound customer support, demonstrating a solid reputation and strong brand recognition in the IT Services industry. Clients report substantial monthly time savings and appreciate the quality of services at competitive prices. While their software could benefit from regular updates, overall sentiment indicates that DialAmerica is a reliable partner for companies seeking effective customer support solutions.
- 1 review for it services industry
- $10,000 – $49,000 avg. project cost
- Customer Phone Support for IT Firm (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/146662)

##### Transportation Experience
The reviews highlight the provider's strong expertise in delivering quality inbound services within the Transportation industry. Clients appreciate the ability to save both time and costs while enhancing customer service, illustrated by positive feedback regarding responsiveness and efficiency. The company has proven to improve client operations, leading to increased customer satisfaction and retention. Overall, the sentiment is highly favorable, indicating this provider is a solid choice for businesses seeking reliable and cost-effective solutions in the Transportation sector.
- 1 review for transportation industry
- $50,000 – $199,999 avg. project cost
- Customer Service Assistance for Transportation Company (4.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/146422)

##### Human Resources Experience
DialAmerica has garnered positive feedback in the Human Resources industry, particularly for their effective telemarketing and customer service capabilities. Clients appreciate the significant time and cost savings provided, noting efficiency in handling outbound sales calls. The strength of DialAmerica lies in their commitment to quality service, although some clients have indicated a desire for more competitive pricing. Overall, they are recognized as a reliable partner for businesses seeking to enhance their outbound communication strategies.
- 1 review for human resources industry
- $50,000 – $199,999 avg. project cost
- Hospitality Company Telemarketing (4.5/5, Aug 14, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/137385)

##### Utilities Experience
DialAmerica demonstrates significant expertise in the Utilities sector, particularly through their successful engagement with Southern California Edison. They effectively managed outbound call services, reaching 20,000 customers in a timely manner while adapting communication strategies based on customer feedback. Their strong collaboration and training ensured representatives were well-prepared for customer inquiries. Overall, clients in the Utilities industry can expect a reliable partner that prioritizes effective communication and customer satisfaction.
- 1 review for utilities industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Outbound Calling for Energy Company (5.0/5, Nov 5, 2019): DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program.
 [Read Full Review](https://clutch.co/go-to-review/dialamerica/79723)

##### Real estate Experience
The provider demonstrates significant expertise in the real estate industry by enhancing customer service quality and operational efficiency. Clients appreciate their organization, speed, and professionalism, noting a positive impact on time and cost savings. The feedback indicates strong satisfaction with the provider’s ability to manage call volumes and streamline processes, making them a valuable partner for real estate firms seeking to improve service delivery and operational effectiveness.
- 1 review for real estate industry
- $10,000,000 + avg. project cost
- Customer Support and Orders Processing for Real Estate Company (4.5/5, Dec 23, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/37062)

##### Manufacturing Experience
DialAmerica has demonstrated expertise in the Manufacturing sector, particularly in enhancing customer service efficiency. Clients appreciate their 24/7 availability and highly trained staff, which has led to positive feedback and significant cost savings of up to $25,000 monthly. The company's commitment to responsiveness and serious service delivery positions it well for potential clients seeking reliable outsourcing solutions in manufacturing, despite minor technological improvements needed in their platform.
- 1 review for manufacturing industry
- $200,000 – $999,999 avg. project cost
- Call Support Services for Manufacturing Company (4.0/5, Dec 23, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/37052)

##### Other Industry Experience
DialAmerica demonstrates strong expertise in the Other Industry through effective inbound call management, significantly improving operational efficiency and customer satisfaction. Clients report a time savings of approximately 50% and notable financial benefits, describing DialAmerica's customer service and pricing as key strengths. The positive impact on revenue and productivity highlights the company's value, making them a solid choice for businesses seeking reliable inbound services.
- 1 review for other industry industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Service Call Center Support for Medium-size Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/146217)

##### Hospitality & leisure Experience
DialAmerica has demonstrated robust expertise in the Hospitality & Leisure sector, particularly in managing high volumes of inbound calls efficiently. Clients report saving substantial time and costs, with one noting a reduction of 5 days and $15,000 monthly. Their customer service excels, bolstered by a skilled workforce. Overall, the company is viewed favorably, with strengths in call management and customer support, making them a strong candidate for businesses seeking effective inbound services.
- 1 review for hospitality & leisure industry
- $10,000 – $49,000 avg. project cost
- Daily Phone Support Services for Hospitality Organization (4.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/25113)

##### Retail Experience
The reviews highlight the provider's exceptional customer service capabilities in the Retail industry, particularly in managing high volumes of inbound calls, approximately 1,500 daily. Clients appreciate the promptness of response and reliability, which enhances their customer support. With a month-to-month billing structure and discounts for advance payments, the provider demonstrates financial flexibility. Overall, clients express a high level of satisfaction, underscoring the company's strengths in communication and client relations, making it a suitable choice for retail businesses.
- 2 reviews for retail industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Resolution Services for Retail Firm (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/136525)
- Customer Phone Support for Retail Company (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/136775)

##### Nonprofit Experience
DialAmerica demonstrates strong expertise in supporting nonprofit organizations by efficiently managing inbound call services, which enables clients to achieve their goals more effectively. Client feedback highlights their prompt and friendly customer service, resulting in significant time and cost savings. The positive impact on business growth and operational efficiency, alongside a reliable support system, positions DialAmerica as a valuable partner for nonprofits looking to enhance their outreach and service delivery.
- 1 review for nonprofit industry
- $10,000 – $49,000 avg. project cost
- Call Support and Order Processing for Non-Profit Company (4.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/146259)

##### Financial services Experience
DialAmerica has received positive feedback within the Financial services industry, highlighting their expertise in providing effective domestic call center services. Clients appreciate their innovative technology and highly qualified staff, noting significant improvements in customer service and operational efficiency. The partnership reportedly saves clients substantial costs and time, reinforcing DialAmerica’s strengths in customer acquisition and retention. Overall, the sentiment is favorable, suggesting they could be a strong fit for financial service organizations seeking to enhance customer interactions.
- 1 review for financial services industry
- $50,000 – $199,999 avg. project cost
- Telemarketing Services for Financial Company (4.5/5, Dec 22, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/36970)

##### Healthcare Experience
DialAmerica has demonstrated expertise in handling high-volume inbound calls for healthcare clients, providing courteous and professional customer service. Clients appreciate the company’s compassionate and well-trained receptionists, which has significantly improved operational efficiency by allowing healthcare providers to focus on urgent matters. Overall, the sentiment is positive, with clients noting DialAmerica's ability to minimize complaints and enhance communication in a demanding healthcare environment.
- 1 review for healthcare industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Phone Support Services for Health Services Company (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/dialamerica/25079)

#### 4.4 out of 5.0 rating for cost

What Clients Have Said
Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.
[Read All Reviews](https://clutch.co/profile/dialamerica?verified=true#reviews)
- $10,000 to $49,000 (6 reviews)
- $50,000 to $199,999 (4 reviews)
- Less than $10,000 (3 reviews)
- $200,000 to $999,999 (2 reviews)
- $10,000,000 + (2 reviews)

#### Completed projects in 13 cities
- Washington, District of Columbia (1 projects)
- Tifton, Georgia (1 projects)
- Oklahoma City, Oklahoma (1 projects)
- Johnson City, Tennessee (1 projects)
- New York City, New York (3 projects)
- Los Angeles, California (2 projects)
- Rosemead, California (1 projects)
- Santa Clara, California (2 projects)
- Denver, Colorado (1 projects)
- Yakima, Washington (1 projects)
- Pittsburgh, Pennsylvania (1 projects)
- Ashburn, Virginia (1 projects)
- Boardman, Oregon (1 projects)

[View Reviews](https://clutch.co/profile/dialamerica?verified=true#reviews)

#### 3 reviews from clients near New York City

Review Rating from Clients - 5.0 out of 5.0
- Overall: 4.8
- Quality: 4.8
- Schedule: 4.5
- Cost: 4.8
- Willing to Refer: 4.8

New York-based clients commend DialAmerica for their reliable call handling, excellent communication, and cost-effective solutions. They value the provider's ability to deliver quality service, save time and money, and adapt to various client requirements.
[Read Local Reviews](https://clutch.co/profile/dialamerica?verified=true#reviews)

---

### [OUTSOURCETURK](https://clutch.co/profile/outsourceturk)
- 10 - 49 employees
- Palisades Park, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 20% Translation

#### Company description
OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://outsourceturk.com/)


---

### [AICOM Solutions](https://clutch.co/profile/aicom-solutions)
- 250 - 999 employees
- Woodbridge Township, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 10% Graphic Design
- 25% HR Consulting
- 15% Market Research

#### Company description
AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
[Visit Website](http://www.aicomsolutions.com)


---

### [Stafford Communications Group](https://clutch.co/profile/stafford-communications-group)
- $1,000+ minimum project size
- 50 - 249 employees
- New Providence, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 23% Back Office Outsourcing
- 20% Call Center Services
- 46% Customer Service Outsourcing
- 11% Sales Outsourcing

#### Company description
Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](http://www.staffcom.com)


---

### [Habiliss Virtual Assistant Services](https://clutch.co/profile/habiliss-virtual-assistant-services)
#### 5 out of 5 star rating (1 reviews)
- < $25 average hourly rate
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing
- 15% Transcription

#### Company description
Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as business tasks management, from wake-up calls to buying flowers, meeting schedules to social media management, saving over 70000 hours a year for busy people around the world through our services. We help enhance productivity and let the client focus on what matters most, essentially enabling them to prioritize ‘First Things First’. 
[Visit Website](https://www.habiliss.com)


---

### [Acena](https://clutch.co/profile/acena)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- New Hyde Park, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
[Visit Website](http://acena.com/)


---

### [Enfinity Medical Billing](https://clutch.co/profile/enfinity-medical-billing)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- East Brunswick, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 20% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](https://enfinitymedicalbilling.com/)


---

### [Front Desk Helpers](https://clutch.co/profile/front-desk-helpers)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Old Bridge, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% E-Commerce Development
- 2% HR Consulting
- 2% HR Outsourcing
- 10% IoT Development
- 10% Mobile App Development
- 2% PEO/Employee Leasing
- 2% Recruiting
- 10% Sales Outsourcing
- 10% Application Testing
- 2% Staffing
- 10% Web Development

#### Company description
Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
[Visit Website](https://frontdeskhelpers.com)


---

### [Front Desk Helpers Co](https://clutch.co/profile/front-desk-helpers-co)
- 50 - 249 employees
- Old Bridge, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 25% Custom Software Development
- 11% Call Center Services
- 19% Customer Service Outsourcing
- 10% HR Outsourcing
- 25% IoT Development
- 10% IT Staff Augmentation

#### Company description
Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
[Visit Website](https://fdh.cloud/)


---

### [Express Virtual Assistant](https://clutch.co/profile/express-virtual-assistant)
#### 4.6 out of 5 star rating (28 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Princeton, NJ

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Express Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.
[Visit Website](https://www.expressvirtualassistant.com/)


#### Open to feedback
Clients commend Express Virtual Assistant for their responsiveness to feedback and proactive communication. One client noted their enthusiasm in customer service and their ability to stay updated on new opportunities, highlighting that the team takes feedback well. This open-minded approach fosters strong collaboration, as evidenced by successful co-marketing efforts. Overall, the sentiment reflects a high level of satisfaction with their adaptability and commitment to improvement.

#### Reviewed 25 times in the past 6 months

Over the past six months, Express Virtual Assistant has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, attention to detail, and ability to seamlessly integrate into internal workflows. Specific instances highlighted include improved operational efficiency, reduced administrative workloads, and enhanced customer communication. Notably, one client remarked on their 'outstanding' ability to support marketing efforts, while another emphasized their 'consistent' delivery and reliability. Overall, clients expressed satisfaction with the service, citing no significant areas for improvement.
- 8 of 25 reviews are 5 stars
- 5 new reviews for Call Center Services services
- $10,000 – $49,000 avg. project cost
[Read 25 Recent Reviews](https://clutch.co/profile/express-virtual-assistant?sort_by=date_desc&verified=true#reviews)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's competitive pricing and excellent value for money. Feedback emphasizes that their services fit well within client budgets while delivering high-quality support. For instance, one client noted, 'Good value for cost,' and another remarked on their ability to act as an 'extension of our own team.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to focus on core operations while reducing administrative burdens.
[Read All Reviews](https://clutch.co/profile/express-virtual-assistant?verified=true#reviews)
- $10,000 to $49,000 (13 reviews)
- $50,000 to $199,999 (9 reviews)
- Less than $10,000 (2 reviews)

#### Completed projects in 4 cities
- Princeton, New Jersey (1 projects)
- Poway, California (1 projects)
- Bayside, California (1 projects)
- Killarney, Florida (1 projects)

[View Reviews](https://clutch.co/profile/express-virtual-assistant?verified=true#reviews)

---

### [Power BDC](https://clutch.co/profile/power-bdc)
- 50 - 249 employees
- Stamford, CT

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
[Visit Website](https://www.powerbdc.com/)


---

### [Central Communications Inc.](https://clutch.co/profile/central-communications-1)
- 50 - 249 employees
- Norwalk, CT

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 40% Call Center Services
- 10% IT Managed Services
- 10% IT Strategy Consulting

#### Company description
Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
[Visit Website](https://www.callcenteransweringserviceus.com/)


---

### [OfficePartners360](https://clutch.co/profile/officepartners360)
- 250 - 999 employees
- Ridgefield, CT

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 20% Custom Software Development
- 20% Back Office Outsourcing
- 30% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
[Visit Website](https://www.op360.com/)


---

### [iRecruit Tech](https://clutch.co/profile/irecruit-tech)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Bohemia, NY

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 35% Call Center Services
- 2% HR Outsourcing
- 3% PEO/Employee Leasing
- 10% Recruiting

#### Company description
IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
[Visit Website](http://www.irecruittech.com)


---

### [XyberMed](https://clutch.co/profile/xybermed)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Bohemia, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Corporate Training & Coaching
- 25% Business Consulting

#### Company description
Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
[Visit Website](https://xybermed.com/)


---

### [Ring Savvy](https://clutch.co/profile/ring-savvy)
- 50 - 249 employees
- Nesconset, NY

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
[Visit Website](https://www.ringsavvy.com/)


---

### [MPC Call Centers](https://clutch.co/profile/mpc-call-centers)
- 50 - 249 employees
- New York, NY

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Founded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.mpccallcenters.com/)


---

### [Focusinc Group International](https://clutch.co/profile/focusinc-group-international)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Montebello, NY

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% E-Commerce Development
- 10% Market Research
- 10% Marketing Strategy
- 10% Recruiting
- 10% Sales Outsourcing

#### Company description
Focusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
[Visit Website](http://focusincgroup.com/)


---

### [AnswerOne](https://clutch.co/profile/answerone)
- 10 - 49 employees
- Brooklyn, NY

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
[Visit Website](https://brooklynansweringservice.com/)


---


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