# Top Telemarketing Companies in Latin America

Recommended Telemarketing companies in Latin America include Helpware CX, Unity Communications, Remote Team Solutions, ContactPoint 360, Outsourced, First Point Communications, TDCX, CallZent, Call Center Services International, Emapta.

From Bogotá and Medellín to Mexico City, São Paulo, and San José, Latin America has emerged as a nearshore telemarketing hub with bilingual talent, time zone alignment to North America, and strong industry depth. On Clutch, you can evaluate Latin American telemarketing providers by verified client reviews, service focus (outbound sales, appointment setting, lead generation), languages supported (Spanish, Portuguese, English), and tech integrations.

Our vetting process highlights each firm’s specialties, case studies, and pricing so you can shortlist partners that fit your goals and budget. Use filters to narrow by hourly rate, minimum spend, industry expertise, and location to find a high-performing team for your market. Browse more options:

• Top Telemarketing Companies

• Telemarketing Companies in Mexico

• Telemarketing Companies in Venezuela

• Telemarketing Companies in Argentina

• Telemarketing Companies in Colombia

We verify reviews and evaluate companies so you can choose with confidence.
We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch)

## List of the Best Top Telemarketing Agencies in Latin America

Ratings Updated: Aug 11, 2026


### [Helpware CX](https://clutch.co/profile/helpware-cx)
#### 4.8 out of 5 star rating (47 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Guadalajara, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Data Annotation Services

#### Company description
Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
[Visit Website](https://helpware.com/cx?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing-latin-america)


#### Reviewed 1 time in the past 6 months

Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
- 0 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews)

#### 1 review mentions B2C Telemarketing & telesales

B2C Telemarketing & telesales Experience
Helpware CX demonstrates strong expertise in B2C Telemarketing & Telesales, with clients reporting a 100% satisfaction rate. Key themes from feedback include their ability to streamline processes and enhance communication, resulting in significant improvements such as managing over 250 calls daily and a marked increase in scheduled appointments. Clients commend their customer service and technical proficiency, noting a collaborative partnership. No negative feedback was reported, indicating a highly effective engagement and lasting impact on operational efficiency.
- 1 of 1 B2C Telemarketing & telesales reviews is 5 stars
- Unknown avg. project cost
[Read Most Recent Review](https://clutch.co/profile/helpware-cx#review-135893)

#### 21 reviews mention Call Center Services

Call Center Services for Digital Government Partner
5.0/5 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications.

- 17 of 21 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826)

#### Very responsive

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Unity Communications](https://clutch.co/profile/unity-communications)
#### 4.9 out of 5 star rating (44 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- San Pedro Garza García, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 20% Employer of Record (EOR) Services
- 10% HR Outsourcing
- 10% Recruitment Process Outsourcing
- 10% Sales Outsourcing

#### Company description
Unity Communications is a company specializing in Contact Center Services and Customer Support Services, offering inbound and outbound call center solutions. Feedback from reviews highlights their professionalism, timely communication, and valuable support, with 100% of reviewers praising their service quality. Most clients appreciate their proactive approach and the seamless integration of their teams into existing operations. Some noted areas for improvement in initial processes, but overall satisfaction remains high.
[Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner.
- 1 of 1 reviews is 5 stars
- 1 new review for Call Center Services services
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews)

#### Experience in 10 industries

Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
[Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews)

##### IT Services Experience
Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners.
- 1 review for it services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320)

##### Medical Experience
Unity Communications has received positive feedback for their expertise in supporting revenue cycle management within the Medical industry. Clients appreciate their organized approach, strong communication, and ability to maintain collections without a drop in performance despite workforce changes. The team is noted for their professionalism and responsiveness, resulting in high client satisfaction. Their proactive solutions to operational challenges also demonstrate a commitment to continuous improvement and impactful collaboration.
- 1 review for medical industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184)

##### Wellness & Fitness Experience
Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector.
- 1 review for wellness & fitness industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251)

##### Healthcare Experience
Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication.
- 4 reviews for healthcare industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199)
- Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598)
- Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002)
- Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819)

##### Telecommunications Experience
Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations.
- 7 reviews for telecommunications industry
- 7 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143)
- Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391)
- Telecom Management for Telecom Provider  (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524)
- Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188)
- IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228)
- Lead Generation for Telecommunications Brand  (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713)
- Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481)

##### Agriculture Experience
Unity Communications has received positive feedback from clients in the Agriculture industry, particularly for their expertise in bookkeeping and accounting services tailored to Canadian tax laws. Clients highlight their efficiency, responsiveness, and cost-effectiveness compared to local competitors. One client from Pro Farm Manufacturing noted that Unity Communications significantly improved their accounting processes, demonstrating greater effectiveness and quality of work than previous providers. Overall, the sentiment is highly favorable, indicating that Unity Communications is a strong choice for businesses seeking reliable financial management in the Agriculture sector.
- 1 review for agriculture industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556)

##### Information technology Experience
Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector.
- 2 reviews for information technology industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827)
- Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233)

##### Supply Chain, Logistics, and Transport Experience
Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector.
- 1 review for supply chain, logistics, and transport industry
- Unknown avg. project cost
- Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221)

##### Utilities Experience
Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions.
- 1 review for utilities industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519)

##### Advertising & marketing Experience
Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930)
- BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421)

##### Retail Experience
Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support.
- 1 review for retail industry
- 1 review is 5 stars
- Unknown avg. project cost
- BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032)

##### Media Experience
Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects.
- 2 reviews for media industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920)
- Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648)

##### Food & Beverages Experience
Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth.
- 1 review for food & beverages industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547)

##### Beauty & Cosmetics Experience
Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752)

##### Consulting Experience
Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry.
- 1 review for consulting industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617)

##### Education Experience
Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions.
- 1 review for education industry
- 1 review is 5 stars
- Unknown avg. project cost
- IT Services Support for Online Course Selection  (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312)

##### Other industries Experience
Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support.
- 20 reviews for other industries industry
- 19 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547)
- Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169)
- Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055)
- IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320)
- BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424)
- BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617)
- Outsourced Customer Service and E-Commerce for Crafts Company  (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956)
- E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389)
- Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752)
- Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984)
- Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698)
- Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556)
- Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199)
- Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315)
- Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324)
- Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916)
- Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940)
- Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002)
- Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819)
- Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251)

##### Other Industry Experience
Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions.
- 1 review for other industry industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389)

##### Software Experience
Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions.
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698)

##### Consumer Products Experience
Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector.
- 1 review for consumer products industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Outsourced Customer Service and E-Commerce for Crafts Company  (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing. 
 [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.
[Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews)
- $10,000 to $49,000 (10 reviews)
- $50,000 to $199,999 (6 reviews)
- Less than $10,000 (5 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 4 countries
- Australia (1 projects)
- Canada (1 projects)
- Ireland (1 projects)
- United States (34 projects)

[View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews)

---

### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions)
#### 5 out of 5 star rating (24 reviews)
- 250 - 999 employees
- Torreón, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Employer of Record (EOR) Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Recruitment Process Outsourcing
- 10% IT Staff Augmentation
- 30% Staffing

#### Company description
Remote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
[Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing-latin-america)


#### Easy to work with
Clients have consistently praised Remote Team Solutions for being highly organized, reliable, and easy to work with. One client highlighted their responsiveness and ability to integrate seamlessly into the client's team. Despite a minor note on ramp-up times, the overall sentiment reflects a strong satisfaction with the collaboration, emphasizing their commitment to project management and effective communication.
- Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038)

#### Reviewed 2 times in the past 6 months

Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.
- 1 of 2 reviews are 5 stars
- 1 new review for Call Center Services services
- $50,000 – $199,999 avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews)

#### Experience in 10 industries

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
[Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews)

##### Insurance Experience
Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations.
- 1 review for insurance industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379)

##### Software Experience
Remote Team Solutions has demonstrated exceptional expertise in the software industry, particularly in filling critical technical roles. Clients praise their responsiveness and commitment to understanding unique project needs, often exceeding expectations. The company's strong culture fit and value-for-cost ratio are highlighted as significant strengths. Overall, client sentiment is highly positive, indicating that Remote Team Solutions is a reliable partner for software companies seeking tailored talent solutions.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883)

##### Legal Experience
Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support.
- 2 reviews for legal industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information.
 [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951)
- Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649)

##### Other Industry Experience
Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service.
- 1 review for other industry industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112)

##### Construction Experience
Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector.
- 1 review for construction industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814)

##### Human Resources Experience
Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions.
- 1 review for human resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321)

##### Media Experience
Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities.
- 1 review for media industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209)

##### Advertising & marketing Experience
Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams.
- 3 reviews for advertising & marketing industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them. 
 [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628)
- Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design.
 [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656)
- Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415)

##### Retail Experience
Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics.
- 1 review for retail industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer.
 [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317)

##### Business services Experience
Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs.
 [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038)
- Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running.
 [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666)

##### Real estate Experience
Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows.
- 2 reviews for real estate industry
- 2 reviews are 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties.
 [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924)
- Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions.
 [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491)

##### Food & Beverages Experience
Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector.
- 1 review for food & beverages industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297)

##### IT Services Experience
Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department.
 [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316)

#### Completed projects in 5 countries
- Ireland (1 projects)
- Mexico (1 projects)
- New Zealand (1 projects)
- United States (19 projects)
- England (1 projects)

This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews)

---

### [ContactPoint 360](https://clutch.co/profile/contactpoint-360)
#### 4.8 out of 5 star rating (6 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 19% Back Office Outsourcing
- 41% Call Center Services
- 29% Customer Service Outsourcing
- 11% Sales Outsourcing

#### Company description
ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
[Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Reviewed 1 time in the past 6 months

Recent feedback for ContactPoint 360 highlights their effective support in managing customer communications and operational tasks for a software development company. Clients noted improved response times and customer satisfaction. The team was praised for their organized project management and adaptability, seamlessly integrating with internal teams. While minor improvements in reporting were suggested, overall sentiment remains highly positive, emphasizing good value for cost and alignment with client values.
- 1 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews)

#### 1 review mentions B2C Telemarketing & telesales

B2C Telemarketing & telesales Experience
ContactPoint 360 has received overwhelmingly positive feedback in their B2C Telemarketing & Telesales services, with a 95% satisfaction rate among clients. Reviewers consistently highlight their commitment to quality, effective communication, and seamless integration with internal teams. Notable strengths include improved customer support response times and a structured project management approach. Clients appreciate the value for cost, with no significant areas for improvement noted, reinforcing ContactPoint 360's impact on enhancing customer interactions.
- 1 of 1 B2C Telemarketing & telesales reviews is 5 stars
- 1 new review for B2C Telemarketing & telesales in past 6 months
- $10,000 – $49,000 avg. project cost
[Read Most Recent Review](https://clutch.co/profile/contactpoint-360#review-429756)

#### Completed projects in 5 countries
- Armenia (1 projects)
- Canada (1 projects)
- Costa Rica (1 projects)
- Czech Republic (1 projects)
- Estonia (1 projects)

This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews)

#### 10% of employees work in Bogotá office
Bogotá, Colombia
Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor,
201 - 250 employees

[See All Locations (9)](https://clutch.co/profile/contactpoint-360#location)

---

### [Outsourced](https://clutch.co/profile/outsourced)
#### 4.9 out of 5 star rating (12 reviews)
- 1,000 - 9,999 employees
- Buenos Aires, Argentina

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 15% HR Outsourcing
- 15% IT Staff Augmentation
- 15% Staffing

#### Company description
Outsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.
[Visit Website](https://outsourced.co/)


#### Reviewed 1 time in the past 6 months

In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value.
- 0 of 1 reviews is 5 stars
- Unknown avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.
[Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

#### Completed projects in 5 countries
- Australia (4 projects)
- Canada (1 projects)
- Israel (1 projects)
- Switzerland (1 projects)
- United States (3 projects)

This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews)

#### 1% of employees work in Buenos Aires office
Buenos Aires, Argentina
Avenida Corrientes 800
10 - 15 employees
+54 11 5984 1515
[See All Locations (10)](https://clutch.co/profile/outsourced#location)

---

### [First Point Communications](https://clutch.co/profile/first-point-communications)
#### 4.9 out of 5 star rating (6 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Ensenada, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 10% Customer Service Outsourcing
- 40% Sales Outsourcing
- 10% Direct Marketing

#### Company description
First Point Communications is a customer service center specializing in outbound call center services, including lead generation and appointment setting for B2B clients. Across their reviews, 100% of clients express satisfaction, highlighting their collaborative approach, professionalism, and the ability to generate high-quality leads efficiently, with some noting a significant increase in sales as a result of their services.
[Visit Website](https://firstpointco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Collaborative
Client feedback highlights a strong sentiment of collaboration with First Point Communications. Clients noted the 'very collaborative and flexible' approach to meeting needs, with regular feedback calls and open communication channels. One client emphasized a 'remote-team style relationship' rather than a typical customer-vendor dynamic. This collaborative effort contributed to achieving significant lead generation results, showcasing the company's dedication to client success.
- Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): They are very collaborative and flexible to meet customer needs. Start was a bit slow however the momentum was built soon and we started getting consistent results. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126)
- Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): We had all the communication channels open with their team. Skype, phone, email. Very collaborative remote-team style relationship rather than a customer-vendor one. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853)

#### 3 reviews mention Call Center Services

Lead Generation for Telecommunications Company
5.0/5 — First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them.

- 3 of 3 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.
[Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)
- $50,000 to $199,999 (1 reviews)

#### 63% of employees work in Ensenada office
Ensenada, Mexico
Av Floresta 321
10 - 15 employees
6197523455
[See All Locations (2)](https://clutch.co/profile/first-point-communications#location)

---

### [TDCX](https://clutch.co/profile/tdcx)
#### 4.8 out of 5 star rating (12 reviews)
- $100,000+ minimum project size
- 10,000+ employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Content Moderation Services
- 50% Customer Service Outsourcing
- 10% Business Consulting
- 20% Sales Outsourcing

#### Company description
TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
[Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile)


#### Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.
- BPO Services for Tech Company (5.0/5, May 25, 2022): This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309)
- Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
[Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)
- $1,000,000 to $9,999,999 (2 reviews)
- $200,000 to $999,999 (1 reviews)
- $10,000,000 + (1 reviews)

#### Completed projects in 4 countries
- Germany (1 projects)
- Singapore (7 projects)
- Spain (1 projects)
- United States (1 projects)

This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
[View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews)

#### 7% of employees work in Bogotá office
Bogotá, Colombia
Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
751 - 1000 employees
+57 601 743 3303
[See All Locations (18)](https://clutch.co/profile/tdcx#location)

---

### [CallZent](https://clutch.co/profile/callzent)
#### 5 out of 5 star rating (48 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Tijuana, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 10% Back Office Outsourcing
- 15% Call Center Services
- 25% Customer Service Outsourcing
- 10% Litigation Support Services
- 25% Market Research
- 5% PEO/Employee Leasing

#### Company description
CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
[Visit Website](https://www.callzent.com)


#### 4 reviews mention Call Center Services

Call Center Services for IT Company
5.0/5 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base.
- 4 of 4 Call Center Services reviews are 5 stars
- 4 new reviews for Call Center Services in past 6 months
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/callzent/380343)

#### Experience in 9 industries

CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
[Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews)

##### Information technology Experience
CallZent has received positive feedback for its expertise in providing tailored customer support solutions in the IT sector. Clients praise their professionalism, quick adaptation to industry-specific needs, and effective communication. The company has demonstrated a strong ability to enhance customer satisfaction and streamline operations through efficient project management. Overall, CallZent is regarded as a reliable partner for IT companies seeking to improve support services and internal workflows.
- 3 reviews for information technology industry
- 3 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Custom Software Development for IT Company (5.0/5, Apr 10, 2025): CallZent developed a custom internal platform for an IT company. The team built a scalable and secure backend using Amazon tools and integrated it with the client's existing third-party systems. [Read Full Review](https://clutch.co/go-to-review/callzent/366072)
- Call Center Services for IT Services Company (5.0/5, Apr 25, 2025): CallZent provided call center services for an IT solutions company. The team offered inbound support, technical assistance, customer issue resolution, 24/7 phone support, and ticket escalation. [Read Full Review](https://clutch.co/go-to-review/callzent/369907)
- Call Center Services for IT Company (5.0/5, Jun 8, 2025): CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. [Read Full Review](https://clutch.co/go-to-review/callzent/380343)

##### Food & Beverages Experience
CallZent has demonstrated strong expertise in the Food & Beverages industry, providing insightful market research and effective app development solutions. Clients commend their deep understanding of consumer behavior and commitment to actionable outcomes, significantly impacting product launches and customer engagement strategies. With a focus on responsiveness and collaboration, CallZent has successfully enhanced brand visibility and streamlined operations for their partners, marking them as a valuable asset for businesses looking to thrive in this competitive sector.
- 2 reviews for food & beverages industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Mobile App Development for Food & Beverage Retailer (5.0/5, May 9, 2025): CallZent developed a mobile app for a food and beverage retailer. The team created the app's UX/UI design, backend, and features, including order tracking, secure payment integration, and a rewards system. [Read Full Review](https://clutch.co/go-to-review/callzent/373198)
- Market Research for Food & Beverage Consultancy (5.0/5, May 27, 2025): CallZent led market research for a food and beverage consultancy. They used qualitative and quantitative research methods, including in-depth consumer surveys, focus group discussions, and competitor analysis. [Read Full Review](https://clutch.co/go-to-review/callzent/377359)

##### Retail Experience
CallZent demonstrates notable expertise in supporting the retail industry, particularly in customer service operations. Clients commend their ability to handle high call volumes while maintaining service quality, especially during peak seasons. Feedback highlights their professionalism, adaptability, and the human touch their agents bring to customer interactions. The partnership has resulted in measurable improvements such as decreased wait times and increased customer satisfaction, establishing CallZent as a reliable and effective partner for retail businesses seeking enhanced customer support.
- 1 review for retail industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): CallZent was hired by a home improvement retailer to manage their customer support. The team handled product inquiries, order tracking, returns, and service scheduling, among other tasks. [Read Full Review](https://clutch.co/go-to-review/callzent/374040)

##### Financial services Experience
CallZent demonstrates strong expertise in the financial services sector, providing tailored web solutions that enhance online payment processing. Clients commend their deep understanding of fintech, exceptional project management, and ability to deliver on time while adapting to evolving requirements. The development of custom platforms has notably improved client onboarding and transaction stability, underscoring their impact on service delivery. Overall, CallZent is well-suited for businesses seeking reliable and innovative solutions in the financial services domain.
- 1 review for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Custom Web App for Financial Services Company (5.0/5, Apr 26, 2025): CallZent developed a custom web application for a financial services company. The team was responsible for UX/UI design, web architecture, API integration, backend development, and QA testing. [Read Full Review](https://clutch.co/go-to-review/callzent/369982)

##### eCommerce Experience
CallZent has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing and custom software development. Clients have praised their ability to streamline operations, enhance customer satisfaction, and improve efficiency with tailored solutions. The company's strong project management and responsive communication further solidify their reputation. Overall, CallZent's commitment to delivering exceptional results while prioritizing both customer and employee satisfaction makes them a highly suitable partner for businesses in the eCommerce industry.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): An e-commerce lifestyle brand hired CallZent for customer service outsourcing and custom software development. The team built a bilingual support team and created a custom backend system with CRM integration. [Read Full Review](https://clutch.co/go-to-review/callzent/368614)

##### Utilities Experience
CallZent has demonstrated significant expertise in the Utilities sector, particularly in developing custom software solutions and managing customer support operations. Clients appreciate their effective project management, responsiveness, and commitment to both customer satisfaction and agent well-being. The seamless integration of solutions has led to improved customer interactions, reduced response times, and enhanced operational efficiency. Overall, CallZent is well-regarded for its technical proficiency and strong partnership approach, making it a suitable choice for organizations in the Utilities industry.
- 2 reviews for utilities industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Customer Service Outsourcing for Utilities Company (5.0/5, Apr 9, 2025): CallZent provided customer service support for a utilities company. The team was responsible for training agents and managing the client's inbound and outbound calls, emails, and live chat. [Read Full Review](https://clutch.co/go-to-review/callzent/365800)
- Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): CallZent developed a custom CRM system and a multi-channel support platform for an irrigation solutions company. The platform included system integrations, real-time analytics, and a user-friendly interface. [Read Full Review](https://clutch.co/go-to-review/callzent/367555)

##### Consumer products & services Experience
CallZent has demonstrated exceptional expertise in enhancing customer service operations for the Consumer products & services industry. Clients praise their proactive communication, reliable project management, and timely delivery, which significantly improved customer satisfaction and response times. The company's ability to align with client values and deliver outstanding results makes them a strong partner for businesses seeking effective outsourcing solutions in this sector.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Custom Manufacturing Co (5.0/5, Apr 14, 2025): CallZent managed a custom manufacturing company's customer service outsourcing needs. The team was responsible for onboarding agents, CRM integration, and handling customer interactions. [Read Full Review](https://clutch.co/go-to-review/callzent/366928)

##### Food & Beverage Experience
CallZent has demonstrated exceptional expertise in enhancing customer support for the Food & Beverage industry, as evidenced by their work with Erewhon. They successfully improved response times, increased customer satisfaction, and provided seamless bilingual service, particularly in U.S. markets. Clients noted their effective project management, strong cultural alignment, and commitment to customer and agent happiness, making them a strong candidate for businesses seeking to elevate their customer service operations.
- 1 review for food & beverage industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Outsourcing for Grocery Store (5.0/5, Apr 11, 2025): CallZent managed a grocery store's customer support service across phone, email, and chat, offering bilingual services for US markets. The team handled inquiries, resolved issues, and ensured quick responses. [Read Full Review](https://clutch.co/go-to-review/callzent/366375)

##### Insurance Experience
CallZent demonstrates substantial expertise in the Insurance industry, providing customized software solutions that optimize operations and enhance customer experience. Clients commend their deep industry understanding, professionalism, and technical proficiency, resulting in significant operational improvements and efficiency gains. The company's commitment to tailored solutions and proactive communication underscores their capacity to deliver high-value partnerships, making them a strong candidate for businesses seeking to innovate within the Insurance sector.
- 2 reviews for insurance industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent developed a fully customized web application for an insurance company, including user dashboards, admin controls, and real-time policy management features. They provided continuous support. [Read Full Review](https://clutch.co/go-to-review/callzent/374437)
- Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): CallZent designed and developed a custom software solution for an insurance company. The solution included policy management, claims tracking, client onboarding, and real-time reporting. [Read Full Review](https://clutch.co/go-to-review/callzent/408327)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
[Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews)
- $50,000 to $199,999 (4 reviews)
- $10,000 to $49,000 (3 reviews)
- $200,000 to $999,999 (3 reviews)
- Less than $10,000 (2 reviews)

#### Completed projects in 4 countries
- Canada (2 projects)
- Mexico (1 projects)
- United Arab Emirates (1 projects)
- United States (5 projects)

[View Reviews](https://clutch.co/profile/callzent?verified=true#reviews)

---

### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0)
- $100,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Tijuana, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 45% Call Center Services
- 30% Customer Service Outsourcing
- 5% Finance & Accounting Outsourcing (FAO)
- 10% Recruitment Process Outsourcing
- 10% Staffing

#### Company description
Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
[Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 56% of employees work in Tijuana office
Tijuana, Mexico
Blvd. Agua Caliente 4558 C-1, Aviacion
751 - 1000 employees

Tijuana, Mexico
Avenida Universidad 13021, Parque Internacional Industrial Tijuana
1001 - 2000 employees

[See All Locations (6)](https://clutch.co/profile/call-center-services-international-0#location)

---

### [Emapta](https://clutch.co/profile/emapta)
#### 4.7 out of 5 star rating (3 reviews)
- 10,000+ employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 15% Call Center Services
- 5% Engineering
- 25% Finance & Accounting Outsourcing (FAO)
- 5% HR Consulting
- 25% IT Staff Augmentation

#### Company description
Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
[Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### Great team
Clients consistently commend Emapta for their exceptional team, highlighting their ability to understand project challenges and deliver effective solutions. One client noted the team's approachability and timely responses, stating they presented in a 'superior way to their competitors.' Another praised the inclusive management style and effective communication during the project's development, calling it 'an absolute pleasure to work with' Emapta. Overall, the sentiment reflects strong satisfaction with the professionalism and responsiveness of the Emapta team.
- Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges. [Read Full Review](https://clutch.co/go-to-review/emapta/96999)

#### Experience in 3 industries

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.
[Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews)

##### Healthcare Experience
Emapta demonstrates strong expertise in the Healthcare industry, particularly in project development and marketing support for medical practices. Clients appreciate their timely communication, competitive pricing, and ability to understand complex challenges. One notable success included a fully booked clinic within eight weeks of opening, showcasing their effective marketing strategies. Overall, Emapta's diverse team and proactive approach make them a valuable partner for healthcare organizations seeking to enhance operational efficiency and patient engagement.
- 1 review for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project.
 [Read Full Review](https://clutch.co/go-to-review/emapta/96999)

##### Energy & natural resources Experience
Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept.
 [Read Full Review](https://clutch.co/go-to-review/emapta/83262)

##### Other Industry Experience
Emapta has demonstrated significant expertise in supporting companies within the Other Industry, particularly in talent acquisition and human resources. Clients have praised their ability to provide skilled personnel, conducive work environments, and responsive communication. The overall sentiment is favorable, with emphasis on Emapta's capacity to enhance productivity and adapt to client needs, although minor improvements in attendance tracking and banking partnerships were noted. This positions Emapta as a reliable partner for businesses seeking operational support and growth.
- 1 review for other industry industry
- Unknown avg. project cost
- BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more.
 [Read Full Review](https://clutch.co/go-to-review/emapta/111587)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered.
[Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

#### Completed projects in 2 countries
- Australia (2 projects)
- United States (1 projects)

This provider is available in 7 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
This provider is fluent in 5 languages:
- English
- French
- German
- Japanese
- Spanish
[View Reviews](https://clutch.co/profile/emapta?verified=true#reviews)

---

### [Protel BPO](https://clutch.co/profile/protel-bpo)
#### 5 out of 5 star rating (11 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Belize City, Belize

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 45% Call Center Services
- 45% Customer Service Outsourcing

#### Company description
Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.
[Visit Website](https://www.protelbpo.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 7 reviews mention Call Center Services

Call Center Services for Utility Company
5.0/5 — Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer service.
- 7 of 7 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/protel-bpo/277355)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Protel BPO has been consistently recognized for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a VP from Palm Beach Tan highlighted the company's 'good value for cost,' while the Chief Customer Officer of Marriott International appreciated the alignment of prices with their budget. Overall, clients express satisfaction with the balance of cost and service quality, reinforcing Protel BPO’s reputation as a cost-effective partner.
[Read All Reviews](https://clutch.co/profile/protel-bpo?verified=true#reviews)
- $10,000 to $49,000 (3 reviews)
- $50,000 to $199,999 (3 reviews)
- Less than $10,000 (1 reviews)

#### Very responsive

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 2 countries
- United States (6 projects)
- England (1 projects)

This provider is available in 1 time zone:
- Pacific Standard Time (PST)
This provider is fluent in 2 languages:
- English
- Spanish
[View Reviews](https://clutch.co/profile/protel-bpo?verified=true#reviews)

---

### [Solvo Global](https://clutch.co/profile/solvo-global)
#### 5 out of 5 star rating (7 reviews)
- $50,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 15% Call Center Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% Recruiting
- 5% Sales Outsourcing
- 10% IT Staff Augmentation
- 10% Staffing

#### Company description
Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
[Visit Website](https://solvoglobal.com/remote-staffing-agency/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tbwm&utm_content=general-lp)


#### Professional
Clients consistently commend Solvo Global for their high level of professionalism, noting exceptional communication and a proactive approach. One executive highlighted the 'white glove treatment' and the 'highest professional caliber' of the team, while a CEO praised their knowledgeable and articulate staff who effectively reduced costs without compromising service quality. Overall, clients express strong satisfaction with Solvo's ability to align with their needs and deliver tailored solutions, indicating a positive sentiment towards their professionalism.
- Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship. The talent pool is unmatched. The processes and professionalism. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476)
- Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem. [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854)

#### 1 review mentions Call Center Services

BPO Services for Management Consulting Firm
5.0/5 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks.

- 1 of 1 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/solvo-global/5282)

#### Experience in 5 industries

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
[Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)

##### Arts, entertainment & music Experience
Solvo Global has received positive feedback for its expertise in the Arts, entertainment, and music industry, particularly in talent acquisition and management. Clients highlighted the company's exceptional talent pool, high communication standards, and customized support, which contribute to effective scaling and growth. The professionalism and responsiveness of Solvo Global's team were consistently praised, positioning them as a strong partner for businesses seeking to enhance their operational efficiency in this sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476)

##### Sports Experience
Solvo Global has demonstrated strong expertise in the Sports industry, particularly in building online team stores and graphic design. Clients appreciate their dedication and effective workflow, noting that every challenge was met with determination, leading to significant project success. The personalized service and professionalism have earned high praise, making them a promising choice for clients seeking reliable partners in the Sports domain.
- 1 review for sports industry
- 1 review is 5 stars
- Unknown avg. project cost
- Dev & Design Support for Sporting Goods Company (5.0/5, Jan 24, 2022): Solvo Global is helping a sporting goods company build online team stores and design their graphics. They were hired by the client based on their affordable pricing.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/9343)

##### Other Industry Experience
Solvo Global has demonstrated exceptional expertise in staff augmentation within the Other Industry sector, particularly in logistics and operational support. Clients highlight their professionalism, responsiveness, and ability to scale operations effectively, leading to significant cost savings. One client reported savings of over $2 million annually, attributing their growth directly to Solvo's contributions. Overall, the sentiment is overwhelmingly positive, with clients recommending their services for reliable support and impactful results.
- 1 review for other industry industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Staff Augmentation for Metals Manufacturer (5.0/5, Jul 23, 2020): Solvo is the long-term staff augmentation partner for a steel manufacturer. The team provides support across a range of departments, from IT, to accounting, to sales and beyond.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/143254)

##### Business services Experience
The feedback from clients in the Business services industry highlights Salvo Global's expertise in reducing staffing costs while maintaining high service quality. Clients appreciate the professionalism and bilingual capabilities of Salvo's staff, which align with their operational needs. The company's ability to understand client requirements and tailor solutions has led to significant positive outcomes, including improved net margins and effective workflow integration. Overall sentiment is highly positive, emphasizing Salvo's impact and reliability as a staffing partner.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): Solvo Global provided outsourced staffing. Their team supplied bilingual staff to assist with customer support.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854)

##### Legal Experience
Solvo Global has received positive feedback from clients in the Legal industry, highlighting their expertise in sourcing skilled candidates for administrative and technical roles. Clients appreciate their professionalism, seamless communication, and ability to create tailored solutions that enhance operational efficiency. Notably, organizations like Debt Cleanse Group emphasized Solvo's responsive service and the effectiveness of integrating teams for project management. Overall, the sentiment is highly favorable, indicating that Solvo Global is a strong candidate for legal firms seeking reliable support.
- 2 reviews for legal industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282)
- Development for Legal Service Access Firm (5.0/5, Jul 28, 2020): Solvo Global provides ongoing web dev services to a debt cleansing legal services provider, helping them build out marketing materials, integrate with their mobile app, and implement CRM and other integrations.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/146525)

##### Information technology Experience
Solvo Global has demonstrated strong expertise in call-center support and customer care within the Information Technology industry. Clients commend their high-quality, motivated team and effective project management, consistently meeting deadlines and delivering on promises. Noteworthy feedback highlights their client-centric approach and competitive pricing. Overall, Solvo Global is regarded as a reliable partner, making them a suitable choice for businesses seeking efficient technology-driven solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Voice Services & Account Collections for CRM Platform (5.0/5, May 22, 2020): Solvo Global provided call center support and outbound collection services. A team of ten agents worked to collect on medical and utility accounts on behalf of creditors.
 [Read Full Review](https://clutch.co/go-to-review/solvo-global/94297)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.
[Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [Tri Source International](https://clutch.co/profile/tri-source-international)
#### 5 out of 5 star rating (2 reviews)
- $250,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Tijuana, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 40% Customer Service Outsourcing
- 5% HR Consulting
- 15% Sales Outsourcing

#### Company description
Tri Source International is a customer support company specializing in Contact Center Services and Customer Care Services, offering inbound call center operations and email support. Feedback is overwhelmingly positive, with clients highlighting their high-quality approach, effective communication, and adaptability, where 100% of reviewers report satisfaction and no areas for improvement.
[Visit Website](http://www.tsioutsourcing.com)


#### High-quality work
The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.
- Call Center Services for Online Retailer (5.0/5, Aug 13, 2022): They have a higher quality approach, which makes us feel like our brand and business are in capable hands. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153941)

#### 2 reviews mention Call Center Services

Call Center Services for Online Retailer
5.0/5 — Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers.

- 2 of 2 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/tri-source-international/153941)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
[Read All Reviews](https://clutch.co/profile/tri-source-international?verified=true#reviews)
- Less than $10,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)

#### 46% of employees work in Tijuana office
Tijuana, Mexico
Boulevard de las Bellas Artes
1001 - 2000 employees
888-314-4530
[See All Locations (4)](https://clutch.co/profile/tri-source-international#location)

---

### [OutPLEX](https://clutch.co/profile/outplex)
#### 5 out of 5 star rating (1 reviews)
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 40% Call Center Services
- 40% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
[Visit Website](https://outplex.com/)


#### Great project management
Clients have consistently praised OutPLEX for their exceptional project management capabilities. One client noted that the 'project management was excellent' and highlighted the team's 'extremely responsive' nature. Furthermore, measurable outcomes such as service levels and cost per call exceeded expectations, reinforcing the effectiveness of their management approach. Overall, the sentiment surrounding OutPLEX's project management is highly positive, with clients appreciating the timely delivery and proactive communication.

#### Experience in 1 industry

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
[Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews)

##### Consumer products & services Experience
OutPLEX has demonstrated strong expertise in the Consumer Products & Services industry, particularly in enhancing customer service and reducing costs for clients like Seta Corp, an online jewelry retailer. Feedback indicates that their team excels in project management, responsiveness, and maintaining high service levels, surpassing client expectations. Their emphasis on cultural alignment and value for cost positions them as a favorable partner for businesses seeking to improve call quality and customer engagement.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Inbound Customer Service for Jewelry Retailer  (5.0/5, Aug 8, 2023): OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. [Read Full Review](https://clutch.co/go-to-review/outplex/223585)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
[Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

#### 32% of employees work in Bogotá office
Bogotá, Colombia
75 - 51 Carrera 7
201 - 250 employees

[See All Locations (3)](https://clutch.co/profile/outplex#location)

---

### [Customer Umbrella](https://clutch.co/profile/customer-umbrella)
#### 5 out of 5 star rating (20 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- São Paulo, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Content Moderation Services
- 10% Customer Service Outsourcing
- 10% Data Annotation Services
- 10% Employer of Record (EOR) Services
- 10% PEO/Employee Leasing
- 10% Recruiting
- 10% Sales Outsourcing
- 10% Staffing

#### Company description
Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.
[Visit Website](https://www.customerumbrella.com)


#### Efficient
Clients have expressed high satisfaction with Customer Umbrella's efficiency in managing repair service operations. One client highlighted their ability to seamlessly integrate into existing workflows, leading to reduced scheduling errors and improved turnaround times. The proactive measures taken by the team resulted in enhanced customer communication and satisfaction. Overall, the sentiment reflects a strong appreciation for their promptness and effective handling of tasks, with no identified areas for improvement.

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.
[Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews)
- $10,000 to $49,000 (9 reviews)
- Less than $10,000 (2 reviews)

#### Completed projects in 5 countries
- Canada (1 projects)
- Cyprus (2 projects)
- Germany (2 projects)
- United States (5 projects)
- England (1 projects)

[View Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews)

#### 11% of employees work in São Paulo office
São Paulo, Brazil
Av. Paulista Bela Vista
50 - 75 employees
+359885379385
[See All Locations (5)](https://clutch.co/profile/customer-umbrella#location)

---

### [RDI Corporation](https://clutch.co/profile/rdi-corporation)
#### 5 out of 5 star rating (1 reviews)
- 1,000 - 9,999 employees
- Heroica Nogales, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 10% Customer Service Outsourcing
- 25% IT Managed Services
- 25% Market Research
- 10% Sales Outsourcing

#### Company description
RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
[Visit Website](http://www.rdicorp.com)


#### Personable
Clients have expressed a highly positive sentiment regarding RDI Corporation's personable approach. One IT Manager noted their 'personalized and efficient service,' emphasizing the company's ability to meet specific needs. The feedback highlights effective communication through various channels, including in-person and virtual meetings, which fosters a strong client relationship. Overall, clients appreciate RDI's commitment to understanding and aligning with their values, contributing to long-term satisfaction.

#### Experience in 1 industry

RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions.
[Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews)

##### Real estate Experience
RDI Corporation has demonstrated strong expertise in managing network infrastructure for real estate companies, particularly in cloud management. Clients appreciate their high ratings, budget-friendly pricing, and alignment with company values. Feedback highlights the company's personalized and efficient service, with a notable track record of maintaining robust network functionality for over 14 years. Overall sentiment from clients indicates a reliable partnership, making RDI Corporation a suitable choice for businesses in the real estate industry.
- 1 review for real estate industry
- 1 review is 5 stars
- Unknown avg. project cost
- Managed IT Services for Property Mgmt & Development Co (5.0/5, Oct 18, 2023): RDI Corporation was hired by a property management and development company to manage their network on the cloud. The team managed the network infrastructure so all local machines could access the network. [Read Full Review](https://clutch.co/go-to-review/rdi-corporation/242144)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment.
[Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews)

#### 6% of employees work in Heroica Nogales office
Heroica Nogales, Mexico
Blvd. el Raqet #61
301 - 400 employees

[See All Locations (10)](https://clutch.co/profile/rdi-corporation#location)

---

### [CloudTask](https://clutch.co/profile/cloudtask)
#### 5 out of 5 star rating (13 reviews)
- $1,000+ minimum project size
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 50% Sales Outsourcing

#### Company description
CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.
[Visit Website](http://www.cloudtask.com)


#### Communicative
Clients consistently highlight CloudTask's exemplary communication and project management skills. For instance, one client noted their 'meticulous planning' and 'proactive communication,' which facilitated timely delivery and responsiveness to needs. Another client emphasized CloudTask's 'effective communication and adaptability,' contributing to a strong working relationship. Overall, the sentiment regarding CloudTask's communicative approach is overwhelmingly positive, with no significant areas for improvement identified by clients.
- Digital Marketing Strategy for Outsourced Staffing Firm (5.0/5, May 30, 2023): CloudTask's project management was highlighted by timely delivery, effective communication, adaptability to our needs, problem-solving capabilities, and a client-centric focus. Their ability to meet deadlines, promptly respond to our requests, and maintain open communication channels fostered a strong working relationship and contributed to the project's overall success. [Read Full Review](https://clutch.co/go-to-review/cloudtask/205221)
- Sales Outsourcing for Building Data Solutions Company (5.0/5, Aug 4, 2023): In the collaboration between Sontay and CloudTask, project management was conducted with exceptional efficiency and precision. Both companies demonstrated excellent communication and organization throughout the entire project. [Read Full Review](https://clutch.co/go-to-review/cloudtask/222785)

#### Experience in 5 industries

CloudTask has displayed strong expertise across several industries, notably Media, Legal, Advertising & Marketing, and Business Services. Clients commend their agility in sales strategy development, effective lead generation, and project management. In the Media sector, they enhanced sales revenue through tailored sales agencies. In Legal, their contribution led to optimized sales processes. Feedback from Advertising & Marketing highlights their talent sourcing effectiveness. Overall, CloudTask is well-suited for clients seeking impactful sales solutions in these sectors.
[Read All Reviews](https://clutch.co/profile/cloudtask?verified=true#reviews)

##### Media Experience
CloudTask has garnered positive feedback from clients in the Media industry, particularly for their specialized sales expertise and ability to enhance scalability. Clients noted their impressive project management skills, timely deliveries, and responsiveness to evolving needs. The successful collaboration with Octink led to measurable outcomes, including increased sales revenue and closed deals, highlighting CloudTask's effective impact in promoting services such as signage and display graphics. Their agility and dynamic approach make them a suitable partner for businesses in the Media sector.
- 1 review for media industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Outsourcing for Signage Company (5.0/5, Aug 4, 2023): CloudTask has been hired by a signage company to provide sales outsourcing services. They have hired sales agencies to scale the client's business and generate sales. [Read Full Review](https://clutch.co/go-to-review/cloudtask/222772)

##### Software Experience
CloudTask demonstrates strong expertise in the Software industry, particularly in sales strategy development and customer engagement. Clients, such as Infor, highlight their ability to enhance sales efficiency, drive product adoption, and improve lead conversion rates. The company is praised for its attentive service, timely delivery, and thorough market analysis, making it a valuable partner for businesses seeking to expand their market reach and improve sales performance.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Sales Outsourcing for Software Dev Company (5.0/5, Aug 4, 2023): CloudTask provided sales outsourcing services for a software development company. Their tasks range from market research and analysis and sales strategy development to lead generation and management. [Read Full Review](https://clutch.co/go-to-review/cloudtask/222560)

##### Legal Experience
CloudTask has demonstrated strong expertise in the Legal industry by effectively supporting legal tech companies in scaling their sales processes and optimizing operational efficiency. Clients have praised their deep knowledge base and resourcefulness in facilitating successful partnerships with sales agencies. The overall sentiment reflects satisfaction with measurable outcomes, such as increased leads and higher conversion rates, indicating that CloudTask is well-equipped to enhance business performance for legal service providers.
- 2 reviews for legal industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Managed Sales Services for Legal Tech Company (5.0/5, Jun 1, 2023): CloudTask provides ongoing managed sales services for a legal tech company. The team created a sales process strategy, demand generation playbook, outbound calls, cold emails, and other forms of outreach. [Read Full Review](https://clutch.co/go-to-review/cloudtask/205932)
- Sales Process Growth for Legal Services Company (5.0/5, Jun 23, 2023): A legal services company has hired CloudTask for assistance with sales process scaling. CloudTask has been responsible for pipeline math and meeting revenue goal requirements.  [Read Full Review](https://clutch.co/go-to-review/cloudtask/211400)

##### IT Services Experience
CloudTask has received positive feedback for its expertise in enhancing sales through effective social media outreach, highlighting its capability to drive engagement and conversion rates. Clients commend the professional and knowledgeable team, noting excellent project management and responsiveness to needs. Overall sentiment reflects satisfaction with CloudTask’s services, indicating its strong potential as a partner in the IT Services industry for businesses seeking to boost their sales and marketing efforts.
- 1 review for it services industry
- $50,000 – $199,999 avg. project cost
- Digital Marketing Services for Science & Tech Solutions Firm (4.5/5, Jun 1, 2023): CloudTask provided digital marketing services for a science and technology solutions firm. The team was responsible for increasing online engagement, improving sales, and optimizing the quality of leads. [Read Full Review](https://clutch.co/go-to-review/cloudtask/205942)

##### Research Experience
CloudTask demonstrates significant expertise within the Research industry, particularly in enhancing sales processes and generating leads. Clients report successful collaboration, with improvements in revenue generation and operational efficiency. The company's managed marketplace model has been highlighted for its effectiveness in connecting businesses with suitable sales agencies. Overall sentiment indicates high satisfaction due to CloudTask's exceptional customer service, timely deliverables, and strong alignment with client objectives, making them a strong candidate for businesses seeking growth in the Research sector.
- 1 review for research industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Lead Generation for Technology Company (5.0/5, Apr 13, 2023): CloudTask has been hired by a technology company to help with their sales procedures. The goal is to generate leads, speed up the client's sales cycle through more refined processes, and expedite deal closures.
 [Read Full Review](https://clutch.co/go-to-review/cloudtask/194439)

##### Human Resources Experience
CloudTask has demonstrated strong expertise in the Human Resources industry, particularly in staffing and sales development. Clients praise their ability to generate qualified leads, improve conversion rates, and shorten sales cycles, which significantly contribute to revenue growth. Their project management is highlighted for timely delivery and effective communication, fostering strong client relationships. Overall, their industry knowledge and commitment to customer success position them as a valuable partner for businesses seeking to enhance their HR and sales processes.
- 1 review for human resources industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Digital Marketing Strategy for Outsourced Staffing Firm (5.0/5, May 30, 2023): An outsourced staffing firm engaged with CloudTask for their ongoing digital marketing strategy with a sales development representative. The team was tasked lead generation, lead qualification, and support. [Read Full Review](https://clutch.co/go-to-review/cloudtask/205221)

##### Advertising & marketing Experience
CloudTask has received positive feedback from clients in the Advertising & marketing industry for their expertise in sourcing and hiring sales talent. Clients highlighted the company's effective project management and timely delivery of candidates, which led to successful hires that fit their needs. They appreciated CloudTask's comprehensive approach, which eliminated the need for extensive recruitment efforts. Overall, the sentiment is highly favorable, indicating CloudTask's strength in providing valuable support to businesses seeking to enhance their sales capabilities.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Hiring & Payroll Management for Outsourced Sales Provider (5.0/5, Mar 2, 2023): CloudTask helps an outsourced sales provider hire a representative for cold calling and lead generation. They've provided a list of possible hires and guidelines. They also manage the representative's payroll. 
 [Read Full Review](https://clutch.co/go-to-review/cloudtask/184139)
- Recruitment Support for B2B Lead Generation Agency (5.0/5, Jun 8, 2023): Looking to hire a sales representative, a B2B lead generation agency hired CloudTask for their recruitment services. The team found and introduced several candidates for the client to choose from. [Read Full Review](https://clutch.co/go-to-review/cloudtask/207551)

##### Business services Experience
CloudTask demonstrates strong expertise in the Business services industry, particularly in talent sourcing and training. Clients commend their responsiveness, robust candidate pool, and tailored training programs, which enhance sales efficiency and revenue growth. Notably, they effectively optimize sales processes and provide insightful performance monitoring. Overall, feedback reflects high satisfaction and successful outcomes, making CloudTask a valuable partner for businesses seeking to improve sales capabilities and operational efficiency.
- 2 reviews for business services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Sales Coaching Company (5.0/5, May 25, 2023): CloudTask provides call center services for a sales coaching company. They're responsible for booking appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/cloudtask/204031)
- Sales Outsourcing for Building Data Solutions Company (5.0/5, Aug 4, 2023): CloudTask has provided sales outsourcing services for a building data solutions company. They have also optimized sales processes, streamlined workflows, and implemented best practices. [Read Full Review](https://clutch.co/go-to-review/cloudtask/222785)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
CloudTask is frequently recognized for its competitive pricing and strong value for money. Clients like Octink and Infor noted that CloudTask's pricing fit their budgets while offering substantial value, with one client emphasizing how the service exceeded expectations. The consistent sentiment across reviews highlights that clients appreciate the cost-effectiveness of the services provided, ensuring they received quality support at a reasonable investment.
[Read All Reviews](https://clutch.co/profile/cloudtask?verified=true#reviews)
- $10,000 to $49,000 (6 reviews)
- $50,000 to $199,999 (2 reviews)
- Less than $10,000 (1 reviews)

#### 89% of employees work in Medellín office
Medellín, Colombia
Cra. 38 #26, 
41 - 49 employees
3052092408
[See All Locations (2)](https://clutch.co/profile/cloudtask#location)

---

### [Hounders](https://clutch.co/profile/hounders)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Porto Alegre, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 10% Email Marketing
- 10% Business Consulting
- 10% Market Research
- 10% Marketing Strategy
- 30% Sales Outsourcing

#### Company description
Hounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.
[Visit Website](https://hounders.co/)


#### 1 review mentions Call Center Services

Lead Generation for CRM SaaS Company
5.0/5 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email and phone.&nbsp;

- 1 of 1 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/hounders/120493)

#### Experience in 1 industry

Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.
[Read All Reviews](https://clutch.co/profile/hounders?verified=true#reviews)

##### Software Experience
Hounders has demonstrated notable expertise in enhancing sales strategies for software companies, particularly in lead generation. Clients have reported significant improvements, such as doubling qualified leads amidst challenging circumstances. The agency's proactive approach, including personalized consultations and effective communication, has been praised. Overall, Hounders is recognized for its impactful contributions to client growth in the software industry, making it a strong candidate for businesses seeking to optimize their sales processes.
- 1 review for software industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Lead Generation for CRM SaaS Company (5.0/5, Aug 30, 2021): Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email and phone. 
 [Read Full Review](https://clutch.co/go-to-review/hounders/120493)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.
[Read All Reviews](https://clutch.co/profile/hounders?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [Empire Global Solutions](https://clutch.co/profile/empire-global-solutions)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
[Visit Website](https://callcenters.net)


#### Timely
Empire Global Solutions is praised for their timely handling of customer service inquiries, significantly reducing customer complaints related to understaffing. One client noted that their inbound calls are managed promptly, which has greatly benefited their operations. The consistent daily communication and proactive feedback from Empire Global Solutions further enhance their timely service delivery. Overall, the sentiment regarding their timeliness is highly positive, with no reported areas for improvement.

#### Experience in 1 industry

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
[Read All Reviews](https://clutch.co/profile/empire-global-solutions?verified=true#reviews)

##### Other Industry Experience
Empire Global Solutions demonstrates significant expertise in the Other Industry, particularly in customer service support for home warranty companies. Clients highlight their ability to provide well-trained representatives, enhancing communication and issue resolution. The firm is praised for its prompt responsiveness and accountability, which has led to reduced customer complaints and improved service efficiency. Overall, the positive sentiment indicates that they are a strong partner for businesses seeking reliable customer service solutions.
- 1 review for other industry industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Outsourced Customer Services for Home Warranty Company (5.0/5, Aug 24, 2022): Empire Global Solutions provides customer service representatives for a home warranty company. They fulfill tasks across the firm's various departments. The resources answer calls and resolve customer issues. 
 [Read Full Review](https://clutch.co/go-to-review/empire-global-solutions/155314)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
[Read All Reviews](https://clutch.co/profile/empire-global-solutions?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

#### 92% of employees work in Barranquilla office
Barranquilla, Colombia
51B-76 Calle 98
76 - 100 employees
+573045934941
[See All Locations (2)](https://clutch.co/profile/empire-global-solutions#location)

---

### [CallTree BPO](https://clutch.co/profile/calltree-bpo)
#### 5 out of 5 star rating (4 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Tijuana, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 30% Call Center Services
- 30% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
CallTree BPO is a specialized provider of Contact Center Services, offering solutions such as Customer Support Services, Inbound and Outbound Call Handling, and Customer Care Services. Reviews indicate a strong reputation, with 100% positive feedback highlighting their timely delivery and ability to tailor solutions to client needs. Notably, 50% of reviewers commend their attentive project management and employee satisfaction.
[Visit Website](https://calltreebpo.com/)


#### Patient
Clients have expressed a positive sentiment regarding CallTree BPO's patience and attentiveness to their needs. One client noted, 'They’re very patient and attentive to their client’s needs,' highlighting their ability to assemble teams efficiently. Overall, the feedback emphasizes a strong commitment to client satisfaction and effective project management, with no reported areas for improvement.

#### 1 review mentions Call Center Services

Customer Support for Legal Assistance Document Processing Co
5.0/5 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming requests.
- 1 of 1 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/calltree-bpo/199189)

#### Experience in 1 industry

CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
[Read All Reviews](https://clutch.co/profile/calltree-bpo?verified=true#reviews)

##### Legal Experience
CallTree BPO demonstrates strong expertise in the Legal industry, providing efficient back-office and customer support services for legal document processing. Clients commend their project management skills, timely team assembly, and attentive service. With an ongoing partnership since 2022, one client noted that their employees are well-treated, contributing to high morale. Overall, CallTree BPO is viewed as a reliable partner, capable of scaling services to meet varying business sizes and needs.
- 1 review for legal industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer Support for Legal Assistance Document Processing Co (5.0/5, May 3, 2023): CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming requests. [Read Full Review](https://clutch.co/go-to-review/calltree-bpo/199189)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
[Read All Reviews](https://clutch.co/profile/calltree-bpo?verified=true#reviews)
- $200,000 to $999,999 (1 reviews)

---

### [RAM BPO](https://clutch.co/profile/ram-bpo)
#### 5 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- 10 - 49 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
RAM BPO is a business process outsourcing company specializing in providing multilingual support, technical assistance, customer service, and business development services. With an impressive culture and high retention rates, RAM BPO has received overwhelmingly positive feedback, with 100% of reviewers highlighting their timely delivery and effective communication. Clients appreciate their professional environment and strong organizational skills, making them a reliable partner for diverse operational needs.
[Visit Website](https://rambpo.com/)


#### Communicative
Clients commend RAM BPO for their exceptional communication skills, highlighting timely responses and clear updates throughout projects. One reviewer noted their 'amazing communication and clear procedures,' while another emphasized their 'complete responsibility' in managing large projects. The overall sentiment reflects a strong appreciation for the professionalism and respectfulness demonstrated by the team, contributing to a positive working environment that fosters effective collaboration.

#### Reviewed 3 times in the past 6 months

Recent feedback for RAM BPO highlights their strong organizational culture and effective project management. Clients appreciate their responsiveness and professionalism, with one noting a 'great-organized support team' and another emphasizing their commitment to employee welfare. There are mentions of significant improvements in operations and customer support, alongside high satisfaction with on-time deliverables. Overall, sentiment is overwhelmingly positive, with clients expressing gratitude for RAM BPO's contributions and indicating no areas for improvement.
- 3 of 3 reviews are 5 stars
- Unknown avg. project cost
[Read 3 Recent Reviews](https://clutch.co/profile/ram-bpo?sort_by=date_desc&verified=true#reviews)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients consistently highlight RAM BPO's excellent value for cost, with one noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with client budgets while delivering high-quality services. Clients appreciate the transparent communication and timely project delivery, reinforcing their perception of value. Overall sentiment reflects satisfaction with the cost-effectiveness of RAM BPO's services, making them a favorable choice for outsourcing needs.
[Read All Reviews](https://clutch.co/profile/ram-bpo?verified=true#reviews)

#### Completed projects in 2 countries
- Colombia (1 projects)
- United States (2 projects)

[View Reviews](https://clutch.co/profile/ram-bpo?verified=true#reviews)

---

### [Infinity Center BPO](https://clutch.co/profile/infinity-center-bpo)
#### 5 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Ciudad de Guatemala, Guatemala

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 60% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Infinity Center BPO is a contact center service provider specializing in telemarketing and customer care services. Reviewers highlight their impressive performance in increasing sales by 30% and managing high call volumes. Their personalized service approach and effective communication, despite minor cultural differences, have been well-received, with over 90% of feedback being positive.
[Visit Website](https://infinitycenterbpo.com/)


#### Personable
Clients have consistently praised Infinity Center BPO for their personable approach, noting their exceptional customer service and personalized interactions. One client highlighted their ability to address issues proactively, often presenting solutions alongside problems. Additionally, the rapport built between the teams has been emphasized, enhancing overall communication and project management. Overall, the sentiment regarding their personable nature is highly positive, contributing significantly to client satisfaction.

#### 1 review mentions Call Center Services

Call Center Services for Energy Solutions Company
5.0/5 — An energy solutions company hired&nbsp;Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff.

- 1 of 1 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/infinity-center-bpo/155684)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.
[Read All Reviews](https://clutch.co/profile/infinity-center-bpo?verified=true#reviews)
- $200,000 to $999,999 (1 reviews)

#### 50% of employees work in Ciudad de Guatemala office
Ciudad de Guatemala, Guatemala
5-45 7A Avenida
50 - 75 employees
(502) 2375-0025
[See All Locations (2)](https://clutch.co/profile/infinity-center-bpo#location)

---

### [Intugo](https://clutch.co/profile/intugo)
#### 5 out of 5 star rating (1 reviews)
- $5,000+ minimum project size
- 1,000 - 9,999 employees
- Hermosillo, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% IT Managed Services
- 15% Recruitment Process Outsourcing
- 10% Sales Outsourcing

#### Company description
Intugo is a provider of Contact Center Services, excelling in managing call centers and performing telephonic support tasks. Reviews highlight their exceptional impact, with a significant reduction in missed calls from 24% to 1% and improved insurance process accuracy from 92% to 99%. Clients appreciate their timely delivery and cultural integration, with 100% of reviewers expressing satisfaction without noting any areas for improvement.
[Visit Website](https://intugo.co/)


#### Easy to work with
Clients consistently highlight Intugo's ease of collaboration, noting their team as a great cultural fit and responsive to needs. One client, the VP of operations at Texas Eye and Cataract, emphasized the impressive management of employees and the seamless integration of Intugo's staff into their operations. Overall, feedback indicates a strong sentiment of satisfaction regarding Intugo's approachability and effectiveness in communication, with no areas for improvement identified.

#### 1 review mentions Call Center Services

Call Center & Back Office Outsourcing for Eye Care Clinic
5.0/5 — Intugo provides call center and back-office outsourcing services for an eye care clinic. The team handles insurance verification, referrals, authorizations, scheduling, billing, and other administrative tasks.
- 1 of 1 Call Center Services reviews are 5 stars
- 1 new review for Call Center Services in past 6 months
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/intugo/477419)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients commend Intugo for delivering strong value for their cost, often highlighting a good cultural fit and alignment of values. One client noted that Intugo provided excellent service for back-office tasks, contributing to a significant reduction in missed calls and improved insurance processes. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, with no reported areas for improvement.
[Read All Reviews](https://clutch.co/profile/intugo?verified=true#reviews)

#### 53% of employees work in Hermosillo office
Hermosillo, Mexico
No. 56 Boulevard Solidaridad
501 - 750 employees
+52 662 212 2443
[See All Locations (4)](https://clutch.co/profile/intugo#location)

---

### [CIENCE Technologies](https://clutch.co/profile/cience-technologies)
#### 4.2 out of 5 star rating (142 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Guadalajara, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 10% Advertising
- 40% Call Center Services
- 10% Email Marketing
- 30% Sales Outsourcing
- 10% Direct Marketing

#### Company description
CIENCE Technologies is a company specializing in outbound call center, telemarketing, and customer support services aimed at lead generation and sales development. Reviews exhibit a mixed performance with approximately 50% of clients expressing satisfaction with their outreach capabilities, while the other half report unmet expectations and poor results. Notably, 60% of reviewers cited issues with project management and sales team performance.
[Visit Website](https://www.cience.com/?utm_source=clutch&utm_medium=referral)


#### Communicative
Overall, CIENCE Technologies has received positive feedback regarding their communication skills, with clients noting their responsiveness and structured approach. One client highlighted their 'wonderful and robust communication,' while another emphasized their 'excellent communication skills and willingness to learn.' Clients appreciated the regular updates and weekly calls that ensured alignment and clarity throughout projects. Such feedback underscores CIENCE's commitment to maintaining open lines of communication, facilitating effective collaboration and project management.
- Prospecting for Mental Health Therapy Service (5.0/5, Jun 29, 2022): CIENCE performed really well. They were on top of everything and were really responsive. We had weekly calls to check on the progress, and they listened to feedback really well, immediately iterating on our feedback and adjusting the project accordingly. We communicated via email, Zoom calls, and phone calls, and we used Google Drive to share documents and spreadsheets. Additionally, they used an internal tool for tracking analytics that they gave us access to. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/148208)
- Sales Rep Outsourcing & Customer Outreach for Tech Firm (4.0/5, Apr 14, 2022): Moreover, their communication has been good. When I have questions, I can use our Slack channel. On average, somebody from CIENCE gets back to us within 30 minutes of posting on the channel. We also have a half-hour Zoom meeting every two weeks. The team also sends us weekly email updates. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/2796)
- Marketing & Advertising for Financial Services Company (4.0/5, Feb 1, 2022): Their excellent communication skills and their willingness to learn and collaborate with us have been impressive. Their response to feedback is superior to any third-party vendor I’ve worked with. On top of that, when they meet with our staff, I see immediate changes in their work. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/129788)
- Lead Management for SaaS Company (4.0/5, Dec 7, 2021): Their team was great to work with, and their communication was awesome. They were organized and on-point. We integrated them on our Slack channel, and we also communicated through email. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/83432)
- Digital Marketing, Research & Design for Internet Provider (5.0/5, Jun 15, 2021): CIENCE Technologies’ communication skills were spot-on throughout the partnership — we definitely got what we paid for in that aspect. Their team managed to pool more resources and optimize the entire process to adapt to the geographic challenges they met. They did everything in their power to meet our expectations despite those hurdles, and we truly respected that level of professionalism. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/55032)

#### Experience in 15 industries

CIENCE Technologies has demonstrated a wide-ranging impact across industries such as Security, Retail, Food & Beverage, Financial Services, and IT. Positive feedback highlights their expertise in lead generation and lead management, particularly in generating meetings and cultivating prospects. While clients in Retail and Financial Services reported improved appointment rates, others in Food & Beverage and IT expressed disappointment due to unqualified leads and high turnover rates. Overall, sentiment varies by industry, with Retail and IT clients often praising CIENCE's efficiency, while others noted concerns about service quality and results.
[Read All Reviews](https://clutch.co/profile/cience-technologies?verified=true#reviews)

##### Software Experience
CIENCE Technologies demonstrates strong expertise in the Software industry, particularly in data-driven outreach strategies. Client feedback highlights their efficiency, responsiveness, and ability to deliver targeted results, evidenced by significant engagement and new signups for clients. Their friendly and knowledgeable team fosters positive collaborations, making them a recommended choice for businesses seeking impactful solutions in software marketing and outreach.
- 1 review for software industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Contact & Market Data for Financial Software Provider  (5.0/5, Jun 19, 2020): CIENCE Technologies corrected the errors of a previous vendor, testing email and LinkedIn outreach. The team also compiled a list and provided a checklist that outlined the target audience.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/116984)

##### Financial services Experience
CIENCE Technologies has received positive feedback from clients in the Financial Services industry, highlighting their expertise in lead generation and marketing strategies. Clients appreciate their tailored approach, responsiveness, and ability to understand unique business needs. Successful outcomes include increased appointments, contracts, and a high rate of client engagement. Overall, CIENCE is seen as a valuable partner for companies seeking effective outreach and marketing support within the financial sector.
- 10 reviews for financial services industry
- 6 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Fintech Company (4.5/5, May 9, 2022): CIENCE Technologies provides ongoing call center services for a fintech company. The goal is to acquire more leads for the client’s sales department.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/18429)
- Inbound Marketing Strategy for FinTech Company (5.0/5, Jan 4, 2018): CIENCE provides ongoing inbound marketing for a financial technology startup. They generate leads by identifying potential clients and contacting them to set up appointments.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/38846)
- Digital Marketing for Construction Lending Company (5.0/5, Sep 9, 2020): CIENCE Technologies marketed to contractors across the country on behalf of a lending company. They created an email marketing, cold call, and LinkedIn campaign.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/59308)
- Lead Generation for Financial Services Company (5.0/5, Nov 7, 2020): CIENCE Technologies is providing outbound calling and research validation for a financial services company. Their aim is to expand the company’s outreach into various professional services markets.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/108959)
- Lead Gen & Sales for Custom Financial Company (5.0/5, Aug 13, 2018): CIENCE Technologies offers customized sales support for a financial company. A full-time representative from their team works to fulfill unique sales cycles and provide specific user interaction.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/110076)
- Call Center Services for Fintech Company  (4.5/5, Jan 21, 2022): A fintech company hired CIENCE Technologies for call center services. They created an omnichannel outreach program that included phone calls, emails, and social media. The team wrote scripts for all channels.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/118726)
- Marketing & Advertising for Financial Services Company (4.0/5, Feb 1, 2022): CIENCE Technologies manages a financial firm's marketing and advertising strategies. Their work involves crafting content for the company's website, email, and more. Four people are working on the project.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/129788)
- Marketing & Advertising for Insurance Company (4.0/5, Apr 21, 2021): An insurance company hired CIENCE Technologies to generate leads. They'd send out emails and follow up with phone calls to schedule appointments for the insurance sales team to meet with potential agents.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/130959)
- Prospect Research & Outreach for B2B Technology Company (5.0/5, Nov 8, 2022): CIENCE Technologies is hired by a B2B company for appointment scheduling services. The team identifies and contacts new prospects through emails, phone calls, and social media outreach.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/165988)
- Demand Generation & Email Mktg for Financial Services Co (5.0/5, Aug 13, 2024): CIENCE Technologies has increased a pipeline through net new customers for a financial services company. The team has assisted with target accounts strategy and helped the client acquire data. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/307193)

##### Healthcare Experience
CIENCE Technologies demonstrates strong expertise in the Healthcare sector, particularly in lead generation and appointment setting for healthcare software solutions. Clients commend their ability to quickly understand complex sales processes and exceed performance targets. The efficient collaboration established over time highlights their commitment to client success. Overall, their proactive approach and effective strategies make them a suitable partner for healthcare businesses seeking growth and enhanced operational efficiency.
- 1 review for healthcare industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Lead Gen and Sales Sourcing for Healthcare Software Co. (5.0/5, Apr 9, 2019): CIENCE Technologies provides lead generation and sales sourcing for a software company. They create content, manage email cadence, generate lead sources, and make outbound calls. This review was updated by the client on August 15th, 2019.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/86357)

##### Retail Experience
CIENCE Technologies has demonstrated strong expertise in the Retail sector, particularly in lead generation and outreach for brands and ecommerce companies. Clients have praised their thorough approach, timely delivery, and effective coordination among team members, leading to scheduled meetings with key decision-makers. While some areas, such as content creation, were noted for improvement, overall sentiment reflects satisfaction with CIENCE's ability to generate valuable leads and enhance business development efforts.
- 2 reviews for retail industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Omni-Channel Lead Generation for Marketplace Management (5.0/5, Nov 8, 2019): CIENCE Technologies provided B2B outbound lead generation services, targeting multimillion-dollar brands that sell consumer products. The engagement lasted 4 months in preparation for the holiday season.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/82400)
- Lead Generation for Vehicle Repair Co (4.5/5, Oct 18, 2024): CIENCE Technologies provides lead generation services for a vehicle repair company. The team has created a targeted group of prospects and generated leads using the client's content. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/323611)

##### Consumer Products Experience
CIENCE Technologies has demonstrated strong expertise in the Consumer Products sector, particularly in enhancing brand awareness and generating leads for emerging companies. Their comprehensive approach includes tailored marketing campaigns, meticulous customer profiling, and effective communication strategies that align closely with client needs. Feedback highlights their collaborative nature, impactful results—such as 75 generated appointments—and the seamless integration of their team with client operations. Overall, clients appreciate CIENCE's ability to adapt and optimize strategies, making them a valuable partner in the Consumer Products industry.
- 1 review for consumer products industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Lead Generation & Strategy for Robotic Furniture Company (5.0/5, Sep 16, 2020): After determining ideal customer profiles, CIENCE Technologies began managing lead generation efforts. They’ve also created visual and written content for the website and have managed multi-channel campaigns.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/65309)

##### Food & Beverage Experience
CIENCE Technologies has received negative feedback from the Food & Beverage sector, particularly highlighting issues with lead generation services for companies like Bake Me A Wish!. Clients reported receiving fabricated leads, leading to significant dissatisfaction and a loss of trust. The overarching sentiment indicates that potential clients may face risks in engaging CIENCE for lead generation, as the expertise claimed by the company does not align with the experiences shared by clients in this industry.
- 1 review for food & beverage industry
- $10,000 – $49,000 avg. project cost
- B2B Lead Generation Services for Online Gourmet Gifting Co (0.5/5, Sep 16, 2024): An online gourmet gifting company hired CIENCE Technologies to provide B2B lead generation services. The team was responsible for generating 250 qualified leads. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/314754)

##### Other Industry Experience
CIENCE Technologies has received mixed feedback from clients in the Other Industry sector. While one client praised their proactive approach and effective lead generation, noting that they successfully booked 15 targeted meetings, another expressed deep dissatisfaction, citing poor quality leads and ineffective project management. Overall, CIENCE demonstrates a capacity to deliver organized SDR services, although inconsistencies and initial challenges have been reported. Potential clients should weigh their need for structured support against the risk of variable performance.
- 2 reviews for other industry industry
- $10,000 – $49,000 avg. project cost
- Sales Outsourcing for Building Management Company (4.0/5, Jul 14, 2022): CIENCE Technologies provides outsourced SDR services, reaching out to a target audience and setting up meetings with targeted titles. They've also helped put together internal playbooks for the client.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/150028)
- BPO for E-Learning Providers Company  (0.5/5, Nov 16, 2022): An e-learning company tasked CIENCE Technologies with BPO endeavors. They were responsible for providing outbound lead generation appointments to help the client introduce their business to the market.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/167408)

##### Human Resources Experience
CIENCE Technologies has received positive feedback from clients in the Human Resources industry, highlighting their expertise in lead generation and marketing strategies. Clients praised their commitment, effective communication, and the quality of their team, which includes skilled sales development representatives and account managers. The impact of their services is evident through increased brand awareness and solid lead acquisition. However, some noted challenges in content creation and initial misalignment in target audience identification, suggesting clarity in objectives for optimal results.
- 2 reviews for human resources industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Marketing Strategy for Vendor Management Software Company (5.0/5, Mar 21, 2018): CIENCE Technologies worked on marketing strategy, identifying leads that met certain criteria, marketing the leads, and then continuing to manage them.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/61528)
- Lead Generation for SaaS Platform Provider (5.0/5, Oct 28, 2022): CIENCE Technologies delivered lead generation services for a SaaS platform provider. 
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/164306)

##### Pharmaceuticals Experience
CIENCE Technologies has demonstrated expertise in lead generation for the Pharmaceuticals industry, particularly benefiting biotech and pharma companies seeking specialized services. Clients appreciate their diligent outreach and access to a multi-disciplinary team, which enhances service delivery. Feedback indicates initial challenges in targeting the right audience were effectively addressed, leading to high-quality leads. Overall, sentiment is positive regarding CIENCE's adaptability, communication, and impactful contribution to clients' lead generation efforts.
- 1 review for pharmaceuticals industry
- $50,000 – $199,999 avg. project cost
- Lead Generation Campaigns for Contract Research Organization (4.5/5, Sep 19, 2022): CIENCE Technologies is providing lead generation services to a biometrics contract research organization. They've leveraged the client's marketing materials using some elements of Google Ads.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/158807)

##### Logistics & Supply Chain Experience
CIENCE Technologies has demonstrated expertise in sales development for the Logistics & Supply Chain industry, particularly by providing trained representatives and a structured outreach process. Clients appreciate their thorough approach and effective communication, which includes timely updates and feedback mechanisms. However, feedback indicates a lack of industry-specific knowledge can hinder performance in more technical sales contexts. Overall, CIENCE is well-suited for companies with less technical sales processes, while more specialized needs may require additional consideration.
- 1 review for logistics & supply chain industry
- $50,000 – $199,999 avg. project cost
- Sales Rep Outsourcing & Customer Outreach for Tech Firm (4.0/5, Apr 14, 2022): CIENCE Technologies provides sales services to a trucking technology services company. The team ramps up the firm’s sales development efforts by providing resources that reach out to prospective customers. 
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/2796)

##### Education Experience
CIENCE Technologies has demonstrated strong expertise in the Education sector, particularly in lead generation and market research. Clients noted their ability to deliver quality leads and align with specific goals, enhancing sales meetings and refining target strategies. The team's commitment to transparency, adaptability, and data-driven results received positive feedback. Despite some suggestions for improvement in collaboration and strategic insights, overall sentiment indicates that CIENCE is a solid choice for companies seeking effective outreach solutions in the Education market.
- 4 reviews for education industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Outbound Marketing for Training Company (3.5/5, Mar 17, 2022): CIENCE Technologies provided outbound marketing services for a training company. They gathered leads and executed email, LinkedIn, and phone marketing campaigns. 
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/13637)
- Lead Generation Services for EdTech Company (5.0/5, Jan 7, 2021): After conducting research, CIENCE Technologies created email and phone scripts to target potential customers. The team reached out to those customers, ran statistical analysis, and booked demo appointments.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/29700)
- Marketing for Education Professional Services Company  (5.0/5, Dec 8, 2020): CIENCE Technologies has developed a playbook to drive business from potential nonprofit clients. The book includes display ads, landing pages, email drafts, and call scripts to help reps book sales meetings.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/133331)
- SDR Outsourcing for Virtual Peer Coaching Platform (5.0/5, Jul 27, 2020): CIENCE Technologies provided sales development services to enhance lead generation initiatives for a peer coaching platform. They directed email outreach campaigns, built a landing page, and wrote copy.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/145622)

##### Telecommunications Experience
CIENCE Technologies has received positive feedback from clients in the Telecommunications industry, underscoring their expertise in lead qualification and outreach strategies. Clients commend their project management skills, responsiveness, and ability to exceed appointment-setting goals. Their comprehensive marketing campaigns, including call center services and tailored outreach, have significantly enhanced clients' sales capabilities. Overall, CIENCE Technologies is viewed as a reliable partner for Telecommunications companies seeking to improve their market presence and generate high-quality leads.
- 3 reviews for telecommunications industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Digital Marketing, Research & Design for Internet Provider (5.0/5, Jun 15, 2021): CIENCE Technologies headed the email and LinkedIn marketing efforts of an internet provider. The team aided in market research to identify areas of target based on geography. They also designed a landing page.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/55032)
- Call Center Services for Wireless Network Provider (4.5/5, Jun 16, 2021): CIENCE Technologies supports a network provider's outreach marketing campaign through their call center services. The team contacts targeted clients before forwarding these to the sales team for negotiation.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/56660)
- Lead Gen & Research for Large Communications Company (5.0/5, Apr 18, 2019): CIENCE Technologies delivered lead qualification services for a communications company. They conducted research and outreach to potential customers using information collected at trade shows.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/90930)

##### Environmental Services Experience
CIENCE Technologies demonstrates strong expertise in the Environmental Services industry, particularly in facilitating connections between clients and HVAC companies. Clients report a positive impact, noting high meeting generation and effective communication strategies. The company's ability to adapt and manage client-specific needs is highlighted, although challenges arise in addressing complex technical inquiries. Overall, CIENCE Technologies is regarded as a valuable partner for businesses seeking to enhance their outreach and sales efforts in this sector.
- 1 review for environmental services industry
- $10,000 – $49,000 avg. project cost
- Call Center & Voice Services for Pathogen Elimination Co (4.5/5, Mar 22, 2021): CIENCE Technologies handles email marketing and call center services for a pathogen elimination company. Their team contacts decision-making individuals at HVAC companies converts turns leads into appointments.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/103657)

##### Automotive Experience
CIENCE Technologies demonstrates strong expertise in lead generation for the Automotive industry, effectively assisting clients in reaching critical market segments. One client praised their high level of organization, efficiency, and team knowledge, noting impressive results, such as lead generation and scheduled demos within a week. Overall sentiment reflects confidence in CIENCE's ability to deliver tailored solutions and valuable insights, making them a promising partner for businesses seeking growth in the Automotive sector.
- 1 review for automotive industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Lead Generation for Crash Avoidance Software Company  (5.0/5, Jan 28, 2020): Cience provided lead generation services in several fleet market segments through email and calls for a crash avoidance software company. 
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/127512)

##### Legal Experience
CIENCE Technologies has demonstrated notable expertise in the legal industry, particularly in supporting intellectual property law firms. A client praised their exceptional performance in securing client meetings, achieving two to three per week, which significantly exceeded expectations. Their flexibility and customized approach stood out, allowing for targeted outreach and effective communication. Overall, clients report a positive impact on business development and recommend leveraging CIENCE's insights and creativity for optimal results.
- 1 review for legal industry
- 1 review is 5 stars
- Unknown avg. project cost
- Research & Lead Gen for Intellectual Property Law Firm (5.0/5, Aug 16, 2018): CIENCE Technologies promoted a new product by conducting thorough research and reaching out to potential clients based on demographics. The team set up screening calls and tracked their follow-up efforts.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/111282)

##### Hospitality & leisure Experience
CIENCE Technologies has received positive feedback from clients in the Hospitality & leisure industry, particularly for their expertise in lead generation and data management. Clients highlighted their responsiveness and ability to generate qualified leads, contributing significantly to business growth. While some project management aspects could be enhanced, the overall sentiment indicates a strong partnership that delivers value, making CIENCE a suitable choice for businesses seeking effective sales development services in the hospitality sector.
- 2 reviews for hospitality & leisure industry
- $10,000 – $49,000 avg. project cost
- Lead Generation & CRM Strategy for Hospitality & Travel Platform (3.5/5, Nov 17, 2017): CIENCE is responsible for ongoing lead generation and comprehensive CRM strategies. This includes customer research, Salesforce CRM database cleansing, sales funnel reporting/organization, and KPI reporting.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/29392)
- Lead Gen & Research for Travel Company (3.5/5, Sep 6, 2018): CIENCE Technologies works on lead generation, providing services like copywriting and web design. They conduct research to help find and market to prospective clients.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/118930)

##### Advertising & marketing Experience
CIENCE Technologies has received mixed feedback in the Advertising & Marketing industry, showcasing both strengths and areas for improvement. Clients praised their expertise in lead generation and outreach, resulting in increased meetings and qualified leads. However, concerns arose regarding account management and consistency, with several reviewers noting high turnover of team members and issues with meeting expectations. Overall, while CIENCE offers valuable services, potential clients should ensure clear communication and goal alignment to achieve optimal results.
- 12 reviews for advertising & marketing industry
- 6 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Gen for Display, Branding, & Packaging Corporation (3.5/5, Feb 15, 2018): CIENCE heads an email campaign to increase lead generation. Analytics and prospecting focus on broadening the new customer base.  
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/50694)
- Sales Prospecting for Marketing & Advertising Firm  (5.0/5, Aug 31, 2020): An advertising and marketing company partnered with CIENCE Technologies to help them reach a new base of prospects interested in their new products. To be specific, the vendor looked for brands and ad agencies.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/52875)
- SDR Outsourcing for Online Marketing Company (5.0/5, Sep 22, 2020): CIENCE Technologies provided SDR outsourcing to an online marketing company. The team enabled the company to get quality leads and set sales appointments to strengthen their sales pipeline.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/68781)
- Lead Gen for Digital Marketing Agency (4.5/5, Jun 4, 2018): CIENCE Technologies provided lead generation services. They built contact lists, implemented a drip email campaign, and scheduled client meetings.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/86193)
- Lead Gen & Sales for Digital Marketing & Dev Company (4.0/5, Jun 15, 2018): CIENCE Technologies conducted market research and worked on lead gen and sales. They crafted email templates and identified prospective clients. Their goal was to increase engagement and sales meetings.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/90342)
- Lead Gen for Boutique Marketing Agency (5.0/5, Jul 24, 2018): CIENCE Technologies generates leads and arranges appointments to increase clientele across multiple sectors. Further, they provide guidance on the best practices of closing deals and approaching new clients.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/103222)
- Call Center Services for Marketing Firm (0.5/5, Sep 17, 2021): CIENCE Technologies was hired by a marketing firm to spearhead their outbound marketing campaign through phone and email channels. The goal was to expand the client's capacity for phone and email sales.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/135261)
- Lead Gen for Digital Advertising Agency (5.0/5, Oct 24, 2018): Using an existing customer profile, CIENCE Technologies coordinated lead generation efforts to increase meetings with prospective clients and improve sales.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/138647)
- Outbound Lead Generation for Marketing Agency  (0.5/5, Jul 27, 2022): CIENCE Technologies offered a playbook, reporting, outbound cold calling, email, and display ads for a marketing agency. 
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/151738)
- Sales Outreach for Marketing Agency (5.0/5, Oct 25, 2022): CIENCE Technologies was hired by a marketing agency to handle their sales outreach efforts. They were tasked with developing and implementing strategies to help the client book more meetings with prospects.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/163840)
- Outbound Sales Motion Services for Streaming Advertising Co (5.0/5, Jan 23, 2023): CIENCE Technologies helped a streaming advertising company with their outbound sales motion. They researched contacts, created a database, and reached out via email, LinkedIn, and phone calls.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/177432)
- Lead Generation Services for Influencer Marketing Company (0.5/5, Sep 29, 2023): An influencer marketing company hired CIENCE Technologies to manage their lead generation campaign.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/236785)

##### IT Services Experience
CIENCE Technologies demonstrates notable expertise in lead generation and sales development for IT Services. Clients commend their attentive communication and personal investment in projects, resulting in increased lead quality and revenue generation. Their scalable solutions adapt to client needs, and they exhibit a strong commitment to delivering results. Overall, CIENCE is recognized for their effective processes, responsiveness, and ability to provide valuable insights, making them a strong candidate for businesses seeking to enhance their sales capabilities.
- 1 review for it services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Gen & Marketing for Online Registration Company (5.0/5, Mar 28, 2018): CIENCE researched industry standards and a target audience to produce multiple email campaigns and increase lead generation. They adhere to feedback and continually refine campaign messaging.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/63910)

##### Arts, entertainment & music Experience
CIENCE Technologies has demonstrated exceptional expertise in the Arts, entertainment, and music industry, particularly in lead generation and targeted marketing strategies. Clients commend their ability to provide tailored outbound marketing solutions that significantly enhance prospecting efforts. Positive sentiments highlight their strong communication, organization, and the ability to drive results, with one client noting over 100 scheduled meetings. Overall, CIENCE is seen as a valuable partner for companies seeking effective marketing strategies within these creative sectors.
- 5 reviews for arts, entertainment & music industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Marketing Support for Digital Music Streaming for Businesses (4.0/5, Aug 5, 2020): CIENCE Technologies offers lead generation services to a music streaming service. After researching and compiling a list of contacts in designated verticals, they reach out to secure sales appointments.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/31820)
- Lead Gen & Email Marketing for Trade Show Exhibit Company (4.5/5, Mar 6, 2018): CIENCE performs B2B email-based lead generation. Responsibilities include data mining, weekly reports, and template creation. Each email design is unique to the different trade shows.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/56722)
- Research & Lead Gen for Laundry & Sanitation Service (4.5/5, Sep 7, 2018): CIENCE Technologies built a database to increase lead generation. They also managed two outbound campaigns that focused on securing appointments with relevant prospects. 
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/119293)
- Outbound Marketing for Virtual Escape Room Company (5.0/5, Jul 6, 2020): CIENCE Technologies provides outbound marketing services to a virtual escape room company. The team does research and prospecting, and they book calls and meetings with leads.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/128677)
- Integrated Marketing for AudioBook Solution Provider (5.0/5, Feb 3, 2022): To extend their bandwidth in reaching their prospective clients, an audiobook solution provider hired CIENCE Technologies for their integrated marketing research and strategy services.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/132528)

##### Business services Experience
Client feedback on CIENCE Technologies within the Business Services industry reveals a mixed experience. While some clients praised their thoroughness and adaptability, consistent issues were noted regarding team stability and delivery efficacy, with significant dissatisfaction expressed by others about the lack of tangible outcomes. Overall, the sentiment reflects a need for caution; potential clients should assess their specific requirements and consider the varying levels of expertise demonstrated across projects.
- 7 reviews for business services industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Sales Demo for Business Template Provider (0.5/5, Jan 25, 2022): CIENCE Technologies had been hired by a business template provider to set up sales demo meetings for them. The team had been required to contacted prospective customers. 
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/9459)
- Prospecting & Sales Support for Waste Mgmt. Software Company (4.0/5, Aug 14, 2020): CIENCE Technologies manages prospecting and outreach efforts, helping the business identify and obtain qualified leads. The team compiles lists, and then calls and emails enterprises and their executives.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/39808)
- Lead Gen & Outbound Sales for Lighting Service & Sales Firm (5.0/5, Feb 12, 2018): To increase lead generation, CIENCE produced and managed email campaigns by researching potential clients, drafting service-proposal content, and tracking campaign data.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/49218)
- Email Marketing Campaign for Educational Program (5.0/5, Feb 13, 2019): CIENCE Technologies is running an email marketing campaign to accelerate business growth. Their team develops personalized promotional emails and responds to follow-up inquiries with consistent branding. 
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/58603)
- Research & Outbound Sales for Language Services Provider (4.0/5, Jun 28, 2018): CIENCE Technologies conducted research and provided outbound sales services to generate more leads. They collaborated to create targeted campaigns for certain industries and then orchestrated those plans.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/95229)
- Call Center Services for Payroll & HR Solutions Firm (4.5/5, Sep 2, 2021): In efforts to generate leads, a payroll and HR solutions firm hired CIENCE Technologies to act as their outsourced outreach team. The task was to set up sales appointments using multiple channels.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/123412)
- Outreach Campaigns for Consulting Company (0.5/5, Jul 25, 2022): CIENCE Technologies was hired by a consulting company for support in business development campaigns. They were tasked with running a Linkedin campaign, followed by emails and outbound telephone calls.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/151388)

##### Media Experience
Client feedback highlights CIENCE Technologies' expertise in lead generation specifically for the Media industry, emphasizing their effective communication and project management. The company successfully arranges multiple meetings weekly, building a strong pipeline for potential clients. Their utilization of technology and transparent data reporting were particularly praised, indicating a solid understanding of the Media sector's needs. Overall, clients express a high level of satisfaction, suggesting that CIENCE Technologies is a valuable partner for businesses seeking growth in the Media industry.
- 1 review for media industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Lead Gen Services for Media Services Company (5.0/5, May 23, 2019): CIENCE Technologies performs lead generation services to increase a customer base for a media services business. The team researches potential leads before scheduling meetings.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/107835)

##### Information technology Experience
CIENCE Technologies has received positive feedback in the Information Technology sector, with clients praising their lead generation capabilities and project management. Their expertise in developing targeted campaigns and engaging potential leads has resulted in measurable success, including increased sales opportunities and strengthened pipelines. Clients noted their responsiveness, professionalism, and adaptability as key strengths. Overall, CIENCE Technologies is well-regarded as a partner capable of enhancing sales development efforts for IT businesses.
- 4 reviews for information technology industry
- 4 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Lead Gen & Research for Indoor GPS Platform (5.0/5, Mar 13, 2019): CIENCE Technologies provides lead generation support including user research. They help build out customer personas and find real customers to target. As a sales development resource, they book demo meetings. 
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/72763)
- Sales Development Services for Research Company (5.0/5, Jun 2, 2020): CIENCE Technologies served as Sales Development Representatives (SDR). They created messaging for an email campaign, identified the target market, and called contacts, among other tasks.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/101946)
- Lead Generation & Prospecting for IT Services Firm (5.0/5, Jul 16, 2020): CIENCE Technologies led a prospecting campaign, leveraging HubSpot and Google Sheets. Their work involved compiling a list of leads within the business’ target audience and scheduling appointments with them.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/137686)
- Sales Outsourcing & Lead Gen for Mobile Observability Co (5.0/5, Dec 14, 2023): CIENCE Technologies provides sales outsourcing and lead generation services for a mobile observability company. The team is responsible for generating leads for the client to contact. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/256133)

##### Manufacturing Experience
CIENCE Technologies has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in lead generation and targeted research. Clients praised their ability to provide accurate contact information and effectively engage decision-makers, leading to successful outreach campaigns. Their strong communication, project management skills, and adaptability have been noted as significant strengths. Overall, clients expressed satisfaction with the results and recommend CIENCE Technologies as a valuable partner for businesses seeking to expand their customer base in Manufacturing.
- 5 reviews for manufacturing industry
- 4 reviews are 5 stars
- Less than $10,000 avg. project cost
- Lead Gen for Energy-Focused Micro-Airline Firm (5.0/5, Dec 18, 2018): CIENCE Technologies provides lead generation services for a small membership-based airline. They compile a list of company contacts, make the first cold call, and arrange appointments with the sales staff.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/36711)
- Outbound Lead Generation for Energy Storage Company (5.0/5, Oct 15, 2020): CIENCE Technologies helped an energy company enter the facemask industry by generating leads. After establishing an ideal customer profile, they pursued an outbound campaign via email, phone, and LinkedIn.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/88592)
- Email Mktg. & Cold Calling for Medical Product Manufacturer (5.0/5, Dec 3, 2019): CIENCE Technologies performed email marketing and cold calling services for a manufacturer looking to diversify its customer base. The team researched various avenues for business opportunities.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/96279)
- Lead Generation Services for Global Electronics Company  (5.0/5, Aug 29, 2018): CIENCE Technologies uses a variety of databases and networks to identify potential customers. They submit a weekly list of leads and, following approval, reach out via phone and email to schedule appointments.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/116196)
- Market Research and Lead Gen for Bio Firm (4.5/5, Jun 21, 2019): CIENCE Technologies generated a list of targeted customers and ran outreach as part of a lead generation campaign. They did research to identify suitable targets.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/121921)

##### Chemicals & Biotechnology Experience
CIENCE Technologies has received positive feedback in the Chemicals & Biotechnology sector, particularly for their expertise in lead generation and campaign management. Clients highlight their detail-oriented approach, effective project management, and proactive responsiveness in optimizing campaign quality. The company demonstrates a strong ability to generate valuable leads and provide metrics for success, making them a reliable partner for businesses seeking to enhance their outreach and marketing efforts within the industry.
- 1 review for chemicals & biotechnology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Lead Generation & Outreach for Innovation Company (5.0/5, Oct 9, 2020): A packaging innovation company hired CIENCE Technologies to provide lead generation services. The team works to target and set appointments with potential new contacts.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/83984)

##### Consulting Experience
CIENCE Technologies demonstrates a strong capability in lead generation for consulting firms, showcasing expertise in research and database creation. Clients appreciate their structured methodology, which effectively identifies and connects with potential customers, leading to tangible business opportunities. Positive feedback emphasizes CIENCE's focus on results, while some clients note a need for flexibility in their processes. Overall, their commitment to delivering valuable insights makes them a suitable partner for consulting firms aiming to enhance their outreach efforts.
- 1 review for consulting industry
- $10,000 – $49,000 avg. project cost
- Outbound Lead Gen for Marketing & Sales Consulting Company (4.5/5, Mar 20, 2018): CIENCE researched a multitude of service providers to create a contact information database. They assist email-based lead generation and provide reports detailing the effectiveness of the effort.
 [Read Full Review](https://clutch.co/go-to-review/cience-technologies/61057)

#### Completed projects in 10 countries
- Canada (5 projects)
- China (1 projects)
- Guatemala (1 projects)
- India (1 projects)
- Ireland (1 projects)
- Israel (1 projects)
- Mexico (1 projects)
- Portugal (1 projects)
- United States (122 projects)
- England (1 projects)

This provider is available in 5 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Universal Coordinated Time (UTC)
This provider is fluent in 1 language:
- English
[View Reviews](https://clutch.co/profile/cience-technologies?verified=true#reviews)

#### 33% of employees work in Guadalajara office
Guadalajara, Mexico
Av Adolfo López Mateos Nte 95
1001 - 2000 employees

[See All Locations (3)](https://clutch.co/profile/cience-technologies#location)

---

### [Callsite Solutions](https://clutch.co/profile/callsite-solutions)
#### 5 out of 5 star rating (1 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- San Salvador, El Salvador

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 40% Call Center Services
- 35% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Callsite Solutions is a provider of comprehensive Contact Center Services, specializing in inbound and outbound call handling and Customer Support Services. Their reviews highlight their impressive connectivity and project management, contributing to a significant reduction in call drop rates. However, some delays in scaling up resources were noted. Overall, they effectively supported a hospital's customer service needs during high-demand periods.
[Visit Website](https://callsitesolutions.com/)


#### Timely
Overall, client sentiment regarding timeliness at Callsite Solutions is mixed. They were praised for their outstanding connectivity and speed, which significantly improved call handling. However, there were instances of delays, particularly in scaling up the number of agents, where a request for additional resources took about 15 days to fulfill. Clients appreciated their responsiveness but noted areas for improvement in meeting urgent demands.

#### 1 review mentions Call Center Services

Call Center Services for Healthcare Institution
5.0/5 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service.

- 1 of 1 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/callsite-solutions/23941)

#### Experience in 1 industry

Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
[Read All Reviews](https://clutch.co/profile/callsite-solutions?verified=true#reviews)

##### Healthcare Experience
Callsite Solutions has demonstrated significant expertise in the Healthcare sector, specifically in managing high call volumes during critical periods like the COVID-19 pandemic. A hospital in El Salvador praised their tailored call center services, which markedly reduced call drop rates and improved customer engagement. Clients highlighted the company's effective communication, rapid connectivity, and strong project management skills. Overall, the sentiment reflects a positive impact on operational efficiency, making Callsite Solutions a promising partner for healthcare organizations seeking reliable call center solutions.
- 1 review for healthcare industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Healthcare Institution (5.0/5, Jun 22, 2022): A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service.
 [Read Full Review](https://clutch.co/go-to-review/callsite-solutions/23941)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
[Read All Reviews](https://clutch.co/profile/callsite-solutions?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Origen BPO](https://clutch.co/profile/origen-bpo)
#### 5 out of 5 star rating (1 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Medellín, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 10% Recruiting
- 15% Sales Outsourcing
- 10% Staffing

#### Company description
Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.
[Visit Website](https://www.origenbpo.com)


#### High-quality work
Origen BPO has received positive feedback for delivering high-quality work, particularly in customer support and help desk operations. A CEO noted that their clients' perception of services has improved since engaging Origen BPO, emphasizing that 'the work is done correctly.' Additionally, the client praised the reliability and responsiveness of their team, stating, 'we have a close connection every time we need.' Overall, the sentiment reflects satisfaction with the quality of service provided.

#### 1 review mentions Call Center Services

Customer Support for IT Consulting Firm
5.0/5 — Origen BPO provides ongoing customer support services for an IT consultant firm.&nbsp;

- 1 of 1 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/origen-bpo/157442)

#### Experience in 1 industry

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
[Read All Reviews](https://clutch.co/profile/origen-bpo?verified=true#reviews)

##### Business services Experience
Origen BPO demonstrates significant expertise in the Business services industry, particularly in customer support and help desk operations. Clients have noted an improvement in customer perception due to Origen's effective service delivery. The company is praised for its reliable communication and strong client relationships, showcasing its commitment to quality and responsiveness. Overall, Origen BPO is well-regarded for its professionalism and ability to enhance client satisfaction, making it a suitable partner for businesses seeking support in this sector.
- 1 review for business services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support for IT Consulting Firm (5.0/5, Sep 8, 2022): Origen BPO provides ongoing customer support services for an IT consultant firm. 
 [Read Full Review](https://clutch.co/go-to-review/origen-bpo/157442)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
[Read All Reviews](https://clutch.co/profile/origen-bpo?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

---

### [LinkSolution](https://clutch.co/profile/linksolution)
#### 4.7 out of 5 star rating (12 reviews)
- $10,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Buenos Aires, Argentina

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 10% Back Office Outsourcing
- 15% Call Center Services
- 20% Application Management & Support
- 15% Customer Service Outsourcing
- 20% IT Managed Services
- 10% Sales Outsourcing

#### Company description
LinkSolution offers comprehensive Call Center Services, including both inbound and outbound call handling, with a strong focus on customer support and telephonic assistance. The company is consistently praised for its excellent project management and ability to meet customer needs, with 100% of reviews highlighting their attentive service and positive outcomes. Reviewers commend LinkSolution's commitment to continuous improvement and professional client accompaniment.
[Visit Website](https://www.linksolution.com.ar/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 2 reviews mention Call Center Services

Call Center Services for Medical Equipment Manufacturer
4.5/5 — LinkSolution provides call center services for a medical equipment manufacturer. They're&nbsp; tasked with addressing and resolving incident reports submitted by internal users.
- 1 of 2 Call Center Services reviews are 5 stars
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/linksolution/252892)

#### Experience in 4 industries

LinkSolution has garnered positive feedback across multiple industries, including Financial Services, Automotive, Energy & Natural Resources, and Consumer Products. Clients commend their expertise in project management, customer support, and adaptability, especially in complex scenarios like mergers and infrastructure management. Notably, they excel in providing skilled professionals and tailored solutions, resulting in improved efficiency and satisfaction. Overall, they are deemed a strong fit for organizations seeking reliable partners in these sectors, particularly in technical and operational roles.
[Read All Reviews](https://clutch.co/profile/linksolution?verified=true#reviews)

##### Other Industry Experience
LinkSolution has demonstrated strong expertise in providing call center services within the Other Industry sector. Clients have praised their commitment to projects and adaptability in evolving services to meet changing needs. Their effective communication and collaborative approach have built solid relationships, leading to positive project outcomes. While there is room for improvement in the hiring process, overall sentiment is highly favorable, making LinkSolution a compelling choice for businesses seeking reliable support in the Other Industry.
- 1 review for other industry industry
- $50,000 – $199,999 avg. project cost
- BPO Services for Tobacco Company (4.0/5, Aug 9, 2021): A tobacco firm provides all the guidelines and training needed by LinkSolution. The team's agents are in charge of answering calls and messages. They also have one agent who provides back-office services.
 [Read Full Review](https://clutch.co/go-to-review/linksolution/103338)

##### Consumer Products Experience
LinkSolution demonstrates strong expertise in the Consumer Products industry, evidenced by their commitment to customer service and satisfaction. Clients appreciate their attentive project management and proactive approach in identifying improvement opportunities. Notably, one Consumer Products company highlighted LinkSolution's effective communication and support throughout their project, leading to successful outcomes without any noted areas for improvement. This positive feedback suggests LinkSolution is a reliable partner for businesses seeking to enhance their customer service capabilities.
- 1 review for consumer products industry
- 1 review is 5 stars
- Unknown avg. project cost
- Customer Service Support for Consumer Products Co (5.0/5, Aug 30, 2023): LinkSolution helped a consumer products distribution company with their customer service efforts. Their work included providing guidance and consulting throughout the project. [Read Full Review](https://clutch.co/go-to-review/linksolution/220750)

##### Financial services Experience
LinkSolution has demonstrated strong expertise in the Financial services industry, particularly in providing customer support and technical infrastructure solutions. Clients commend their professionalism, flexibility, and ability to adapt to changing project requirements, leading to successful project outcomes. Their long-term collaboration with financial institutions highlights their reliability and effective communication. Potential clients can trust LinkSolution's capability to contribute positively to their projects in the Financial services sector.
- 2 reviews for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- IT Infrastructure Services for Global Bank (4.5/5, Jan 14, 2021): While merging branch locations, a global bank hired LinkSolution to facilitate the technological aspect of the move. The team worked on infrastructure, inventory control, and software installation.
 [Read Full Review](https://clutch.co/go-to-review/linksolution/35432)
- Customer & Technical Support for Banking Firm (5.0/5, Sep 7, 2021): LinkSolution helps a financial institution to accomplish their projects by providing qualified workers including skilled technicians. They primarily support the company with customer support services.
 [Read Full Review](https://clutch.co/go-to-review/linksolution/126979)

##### Logistics & Supply Chain Experience
LinkSolution demonstrates strong expertise in the Logistics & Supply Chain sector, particularly in GPS fleet management and telephony infrastructure. Clients commend their high-skilled professionals and their ability to function as a collaborative partner. The seamless integration of their services, including MDM solutions, highlights their commitment to enhancing operational efficiency. The positive sentiment reflects their impressive project management capabilities and effective communication, making them a suitable choice for businesses seeking reliable support in the Logistics & Supply Chain industry.
- 1 review for logistics & supply chain industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Telecommunication Services for Turnkey Project Initiative (5.0/5, Aug 19, 2021): LinkSolution is handling a whole turnkey project initiative. This meant managing different telephony solutions, including mobile phones, and integrating that solution to a GPS.
 [Read Full Review](https://clutch.co/go-to-review/linksolution/111340)

##### Energy & natural resources Experience
LinkSolution has demonstrated strong expertise in the Energy & natural resources industry by successfully implementing a Change Management system for data centers, leading to a significant reduction in operational inefficiencies. Client feedback indicates a notable increase in monitoring effectiveness and a 60% reduction in technician hours spent on equipment surveys. Their commitment to innovative solutions and adaptability positions LinkSolution as a valuable partner for future projects within the sector.
- 1 review for energy & natural resources industry
- $50,000 – $199,999 avg. project cost
- Data Center Inventory System for Oil & Energy Firm (4.0/5, Nov 3, 2020): LinkSolution crafted a data center control system for an oil and energy company. The system allowed the client to monitor their server, handle their change management, and apply patches to their servers.
 [Read Full Review](https://clutch.co/go-to-review/linksolution/105313)

##### Automotive Experience
LinkSolution demonstrates strong expertise in the Automotive industry, particularly in .NET development and call center services. Clients report a continuous partnership spanning several years, highlighting the company's reliability in meeting deadlines and delivering positive results. The provision of skilled personnel and a commitment to ongoing training reflect their strengths in supporting diverse development and infrastructure projects. Overall, LinkSolution is positioned as a valuable partner for automotive businesses seeking technical support and operational excellence.
- 1 review for automotive industry
- Unknown avg. project cost
- Development & Call Center Services for Automotive Company (4.5/5, Dec 9, 2020): LinkSolution supports an automotive company’s various development projects, providing .NET and infrastructure resources as needed. They also provide call center services.
 [Read Full Review](https://clutch.co/go-to-review/linksolution/133884)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients consistently express satisfaction with LinkSolution's overall cost and value for money. One client noted their investment of $150,000 over nearly a decade, highlighting the positive outcomes and ongoing collaboration. Another client mentioned spending $50,000–$100,000, appreciating LinkSolution's commitment to service improvement despite pricing concerns typical of the industry. Overall, feedback reflects a strong sentiment of value derived from their skilled professionals and responsive service, making them a reliable partner for various projects.
[Read All Reviews](https://clutch.co/profile/linksolution?verified=true#reviews)
- $50,000 to $199,999 (3 reviews)
- Less than $10,000 (1 reviews)

#### Very responsive

LinkSolution is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Casa Tres](https://clutch.co/profile/casa-tres)
- 250 - 999 employees
- Montevideo, Uruguay

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 35% Call Center Services
- 25% Customer Service Outsourcing
- 5% HR Outsourcing
- 5% IT Managed Services
- 5% Cybersecurity
- 15% Sales Outsourcing

#### Company description
Casa Tres is a telephone answering service. Their midsize team is located in Montevideo, Uruguay. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.casatres.com.uy/)


---

### [Avantive Solutions](https://clutch.co/profile/avantive-solutions)
- $100,000+ minimum project size
- 1,000 - 9,999 employees
- San Pedro Tlaquepaque, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 5% Back Office Outsourcing
- 50% Call Center Services
- 25% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://avantivesolutions.com/)


#### Very responsive

Avantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### 26% of employees work in San Pedro Tlaquepaque office
San Pedro Tlaquepaque, Mexico
Anillo Periférico Sur Manuel Gómez Morín 6751 Int. D Tlaquepaque, Jalisco CP. 
301 - 400 employees
+1 267 530-6849
[See All Locations (5)](https://clutch.co/profile/avantive-solutions#location)

---

### [Webhelp](https://clutch.co/profile/webhelp)
- 10,000+ employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 1% UX/UI Design
- 1% Custom Software Development
- 1% AI Development
- 1% BI & Big Data Consulting & SI
- 5% Back Office Outsourcing
- 23% Call Center Services
- 1% CRM Consulting and SI
- 33% Customer Service Outsourcing
- 1% Digital Strategy
- 1% Unified Communications Consulting & SI
- 5% Finance & Accounting Outsourcing (FAO)
- 1% Graphic Design
- 1% HR Consulting
- 5% Business Consulting
- 1% Mobile App Development
- 15% Sales Outsourcing
- 1% Translation
- 1% Web Design
- 1% Web Development
- 1% Transcription

#### Company description
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
[Visit Website](https://webhelp.com/)


#### 5% of employees work in Bogotá office
Bogotá, Colombia
Canapro - Calle 63, Edificio Canapro, 
More than 5k employees

[See All Locations (52)](https://clutch.co/profile/webhelp#location)

---

### [Apex America](https://clutch.co/profile/apex-america)
- $10,000+ minimum project size
- 10,000+ employees
- Córdoba, Argentina

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 40% Call Center Services
- 10% Content Moderation Services
- 20% Customer Service Outsourcing
- 5% Business Consulting
- 5% Robotics Process Automation

#### Company description
Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.apexamerica.com/)


---

### [Everise](https://clutch.co/profile/everise)
- $250,000+ minimum project size
- 10,000+ employees
- Ciudad de Guatemala, Guatemala

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 10% AI Development
- 10% Blockchain
- 10% Branding
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Generative AI
- 10% IT Managed Services
- 10% Mobile App Development
- 10% Application Testing

#### Company description
Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
[Visit Website](https://weareeverise.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 17% of employees work in Ciudad de Guatemala office
Ciudad de Guatemala, Guatemala
Avenida Hincapie 7-23, Zepto
1001 - 2000 employees

[See All Locations (8)](https://clutch.co/profile/everise#location)

---

### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0)
- $25,000+ minimum project size
- < $25 average hourly rate
- 10,000+ employees
- Ciudad de Guatemala, Guatemala

#### Services Provided - Allocation of Expertise by Percentage
- 10% Custom Software Development
- 5% AR/VR Development
- 5% AI Development
- 10% Back Office Outsourcing
- 25% Call Center Services
- 45% Customer Service Outsourcing

#### Company description
VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
[Visit Website](http://www.vxi.com/)


#### 13% of employees work in Ciudad de Guatemala office
Ciudad de Guatemala, Guatemala
15 av. 5-00 Zona 13 Edificio WTC Torre 4
751 - 1000 employees
+50223106602
[See All Locations (4)](https://clutch.co/profile/vxi-global-solutions-0#location)

---

### [Bill Gosling Outsourcing](https://clutch.co/profile/bill-gosling-outsourcing)
- $10,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Heredia, Costa Rica

#### Services Provided - Allocation of Expertise by Percentage
- 5% AI Development
- 10% Back Office Outsourcing
- 25% Call Center Services
- 10% Corporate Training & Coaching
- 35% Customer Service Outsourcing
- 5% Other Application Development
- 10% Sales Outsourcing

#### Company description
Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
[Visit Website](https://www.billgosling.com/)


#### 17% of employees work in Heredia office
Heredia, Costa Rica
Centro Corporativo El Cafetal
251 - 300 employees

[See All Locations (5)](https://clutch.co/profile/bill-gosling-outsourcing#location)

---

### [Grupo PYD](https://clutch.co/profile/grupo-pyd)
- 250 - 999 employees
- Buenos Aires, Argentina

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 40% Customer Service Outsourcing
- 40% Sales Outsourcing

#### Company description
Customer Service Outsourcing company Grupo PYD is headquartered in Buenos Aires, Argentina. Their services include Customer Service Outsourcing and Sales Outsourcing.
[Visit Website](http://grupopyd.com/en/)


---

### [Outsourcing S.A.S BIC](https://clutch.co/profile/outsourcing-sas-bic)
- $10,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Bogotá, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 13% Back Office Outsourcing
- 37% Call Center Services
- 25% Customer Service Outsourcing
- 12% HR Consulting
- 13% Staffing

#### Company description
Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
[Visit Website](http://www.outsourcing.com.co/)


---

### [Concentra BPO](https://clutch.co/profile/concentra-bpo)
- $10,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Ciudad de México, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 5% Back Office Outsourcing
- 65% Call Center Services
- 5% Corporate Relocation
- 5% Customer Service Outsourcing
- 5% HR Outsourcing
- 5% Other Marketing
- 5% Sales Outsourcing
- 5% Direct Marketing

#### Company description
Launched in 2008, Concentra BPO is a large phone answering service. Their team specializes in Call Center Services and Direct Marketing.
[Visit Website](https://concentrabpo.com.mx/)


#### Very responsive

Concentra BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Conecta Redes y Servicios S.A.S](https://clutch.co/profile/conecta-redes-y-servicios-sas)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Santa Cruz de la Sierra, Bolivia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 40% Call Center Services
- 30% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Conecta Redes y Servicios S.A.S is an answering service company in Santa Cruz de la Sierra, Bolivia. Established in 2006, the team specializes in Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.conecta.com.bo/)


---

### [Expand Omnichannel Customer Journey Software](https://clutch.co/profile/expand-omnichannel-customer-journey-software)
- $5,000+ minimum project size
- 10 - 49 employees
- Montevideo, Uruguay

#### Services Provided - Allocation of Expertise by Percentage
- 40% Call Center Services
- 20% Social Media Marketing
- 40% SMS Marketing

#### Company description
Answering service company Expand Omnichannel Customer Journey Software specializes in Call Center Services and SMS Marketing. They are located in Montevideo, Uruguay.
[Visit Website](https://expand.com.uy/)


---

### [Altio BPO and Technology](https://clutch.co/profile/altio-bpo-technology)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- sao paulo, Brazil

#### Services Provided - Allocation of Expertise by Percentage
- 50% Custom Software Development
- 40% Call Center Services
- 10% Web Design

#### Company description
Founded in 2011, Altio BPO and Technology is a software development firm and call center service. The firm focuses on Custom Software Development and Call Center Services, and is midsize.
[Visit Website](https://www.altio.com.br)


---

### [One Contact by Grupo Migesa](https://clutch.co/profile/one-contact-grupo-migesa)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Santa Catarina, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 20% Call Center Services
- 15% Customer Service Outsourcing
- 25% Email Marketing
- 25% Social Media Marketing

#### Company description
One Contact by Grupo Migesa is an Email Marketing company. They are located in Santa Catarina, Mexico and have midsize team. They offer Email Marketing and Social Media Marketing.
[Visit Website](https://www.onecontact.com.mx/en/)


---

### [Collective Solution](https://clutch.co/profile/collective-solution)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- San Pedro Sula, Honduras

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 40% Call Center Services
- 35% Customer Service Outsourcing

#### Company description
Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
[Visit Website](http://collectivesolution.net/)


#### 13% of employees work in San Pedro Sula office
San Pedro Sula, Honduras
Centro Comercial Nova Plaza, Blvd. del Norte, Colonia Colombia
251 - 300 employees
(+504) 2550-5201
[See All Locations (4)](https://clutch.co/profile/collective-solution#location)

---

### [Servicios de Contacto Aries](https://clutch.co/profile/servicios-de-contacto-aries)
- $10,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Monterrey, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 35% Call Center Services
- 20% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Servicios de Contacto Aries is a small Monterrey, Mexico-based call center. The team specializes in Call Center Services and Sales Outsourcing.
[Visit Website](https://www.serviciosaries.com)


---

### [Express International Inc.](https://clutch.co/profile/express-international)
- 250 - 999 employees
- Georgetown, Guyana

#### Services Provided - Allocation of Expertise by Percentage
- 5% Accounting
- 1% Advertising
- 1% Back Office Outsourcing
- 50% Call Center Services
- 1% Content Marketing
- 1% Content Writing Services
- 1% Customer Service Outsourcing
- 1% Customs brokerage
- 1% Email Marketing
- 1% Freight forwarding
- 1% HR Consulting
- 1% HR Outsourcing
- 5% Logistics & Supply Chain Consulting
- 1% Business Consulting
- 1% Market Research
- 3% Other Marketing
- 1% Product Marketing
- 11% Recruiting
- 1% Sales Outsourcing
- 1% Social Media Marketing
- 1% Staffing
- 10% Trucking

#### Company description
Express International Inc. Is a call center service. They focus on Call Center Services and Recruiting and are headquartered in Georgetown, Guyana and Anna Regina, Guyana.
[Visit Website](https://expressinternationalinc.com/)


---

### [LM Call Center](https://clutch.co/profile/lm-call-center)
- $10,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Tijuana, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 14% Back Office Outsourcing
- 36% Call Center Services
- 18% Customer Service Outsourcing
- 10% Financial Consulting
- 10% Business Consulting
- 12% Sales Outsourcing

#### Company description
LM Call Center is an answering service. Headquartered in Tijuana, Mexico, the company offers Call Center Services and Customer Service Outsourcing.
[Visit Website](https://lmcallcenter.com)


---

### [G2A CONSULTING GROUP SAS](https://clutch.co/profile/g2a-consulting-group-sas)
- $10,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 50% Call Center Services
- 15% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
[Visit Website](https://g2aconsultinggroup.com/about-us/)


---

### [Pentafon](https://clutch.co/profile/pentafon)
- $250,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Ciudad de México, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 50% Back Office Outsourcing
- 50% Call Center Services

#### Company description
Pentafon is a call center and Back Office Outsourcing company founded in 2005. The firm specializes in Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.pentafonusa.com/)


#### 67% of employees work in Ciudad de México office
Ciudad de México, Mexico
Laguna de Mayran
1001 - 2000 employees
1 8007368236
Ciudad de México, Mexico
Calzada General Mariano Escobedo
1001 - 2000 employees
1 8336546287
[See All Locations (3)](https://clutch.co/profile/pentafon#location)

---

### [CONTACTA USA](https://clutch.co/profile/contacta-usa)
- $5,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Barranquilla, Colombia

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 50% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.contactausa.com/)


---

### [Acierto Call Center](https://clutch.co/profile/acierto-call-center)
- $5,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Tijuana, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 70% Call Center Services
- 10% Customer Service Outsourcing
- 10% Email Marketing
- 10% Sales Outsourcing

#### Company description
Acierto Call Center is a small answering service company launched in 2018. Their services include Call Center Services and Email Marketing.
[Visit Website](http://www.aciertocallcenter.com/)


---

### [Essentiel Outsourcing S.L](https://clutch.co/profile/essentiel-outsourcing-sl)
- < $25 average hourly rate
- 50 - 249 employees
- Ciudad de México, Mexico

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 30% Call Center Services
- 25% Customer Service Outsourcing
- 10% Recruitment Process Outsourcing
- 25% Sales Outsourcing

#### Company description
Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](https://essentiel-outsourcing.com/landings-eoemail-en/src/empresa-de-outsourcing.html)


#### Very responsive

Essentiel Outsourcing S.L is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### 45% of employees work in Ciudad de México office
Ciudad de México, Mexico
Av Mexico 39-6 Hipódromo Condesa
76 - 100 employees
+34610428617
[See All Locations (3)](https://clutch.co/profile/essentiel-outsourcing-sl#location)

---


#### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory)

## Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines:

- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.



## Latin America Telemarketing FAQs



### Why hire a Latin America–based telemarketing agency?

Latin American telemarketing partners combine nearshore convenience with multilingual reach. Teams in major hubs like Bogotá, Medellín, Mexico City, Guadalajara, Monterrey, São Paulo, Buenos Aires, Santiago, Lima, and San José offer:

Time zone overlap with US and Canada for real-time coaching, QA, and sales handoffs
Native Spanish or Portuguese plus strong English proficiency for pan-Americas coverage
Cost efficiencies without sacrificing enterprise-grade tools and reporting
Cultural affinity that improves rapport-building and conversion on outbound calls

For US-facing campaigns, many providers operate with TCPA-aware dialing practices and adopt North American sales playbooks, making onboarding faster and outcomes more predictable.

### How much does it cost to hire a telemarketing firm in Latin America?

Pricing varies thanks to a multitude of factors, including language requirements, complexity, and sales motion. According to Clutch’s recent data, typical ranges go:

Shared-agent outbound support: $8 – $18 per hour (USD)
Dedicated SDRs or bilingual closers: $18 – $35 per hour
Specialized B2B appointment setting or compliance-heavy programs: $25 – $45 per hour
Per-meeting or per-qualified-lead fees: $150 – $600 per meeting, depending on your ICP and region
Monthly retainers for dedicated pods: $5,000 – $25,000+

Before committing to a long-term partnership, make sure to ask for a 60–90 day pilot with clear KPIs (connect rate, conversation-to-meeting rate, show rate, qualified pipeline).

### Which industries do Latin America telemarketing firms serve?


SaaS and technology – SDR programs, demos, renewals, upsell motions
Fintech and financial services – KYC outreach, collections follow-up, wealth and insurance appointments
E-commerce and retail – abandoned cart recovery, win-back, cross-sell
Healthcare and medtech – patient engagement, scheduling, provider outreach (HIPAA-aware teams)
Travel and hospitality – reservations, loyalty activations, seasonal promotions
Logistics and industrials – freight brokerage calling, manufacturing distributors, MRO
Real estate and proptech – investor relations, property tours, listings outreach
Telecom and utilities – plan upgrades, retention
Education and training – enrollments, alumni relations

Shortlist firms with case studies that mirror your ICP, deal size, and sales cycle length.

### How do I choose the right telemarketing agency in Latin America?

Define your project’s particular success metrics and requirements — i.e., markets, languages, and compliance constraints. Then, go to Clutch to find trusted firms and follow these five key steps to match with the right partner:

Evaluate call quality – request recorded calls, sample scripts, and QA scorecards.
Check tech stack and compliance – dialer type, CRM integration, analytics, and adherence to TCPA, PCI DSS, HIPAA as applicable. For data privacy, confirm familiarity with Brazil’s LGPD, Mexico’s LFPDPPP, and Colombia’s Habeas Data.
Assess team and management – coach-to-agent ratio, training cadence, average tenure, and attrition.
Demand transparent reporting – dashboards for connect rate, talk time, conversion, and pipeline attribution.
Verify references – ask for results in your vertical and target geography.


### What are red flags when hiring a telemarketing firm in Latin America?


Guaranteed meetings or revenue without a pilot or ICP validation
No recorded calls, opt-in proof, or QA process
Opaque pricing, long contracts without a trial, or aggressive upsells on day one
Inability to explain TCPA-aware workflows or data handling; no DPA or security overview
Overreliance on manual dialing with no dashboard visibility
Very low rates far below market without a quality plan
High agent churn with limited training or coaching structure
Weak English proficiency for US campaigns or thin Portuguese coverage for Brazil
No playbook customization, ICP research, or messaging tests

Be objective when assessing potential firms. Ignoring these red flags just because the vendor promised exciting results or fees can lead to headaches in the future.