# Top Telemarketing Companies Highly reviewed Telemarketing companies include Virtual Sales Limited, Prialto, Remote CoWorker, Helpware CX, LevelUp Leads, Unity Communications, XACT, Appointment Setter Online, BPO Hive LLC, Select VoiceCom. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Telemarketing Companies Ratings Updated: Jul 17, 2026 ### [Virtual Sales Limited](https://clutch.co/profile/virtual-sales) #### 4.8 out of 5 star rating (20 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Horsham , England #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Sales Outsourcing #### Company description Virtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes. [Visit Website](https://www.virtual-sales.com/clutch-appointment-setting-uk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### 6 reviews mention Call Center Services Lead Generation Services for SaaS Company 4.5/5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with qualified leads. - 3 of 6 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/virtual-sales/201971) #### Experience in 7 industries Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies. [Read All Reviews](https://clutch.co/profile/virtual-sales?verified=true#reviews) ##### Software Experience Virtual Sales Limited has garnered positive feedback in the Software industry for their expertise in lead generation and telemarketing. Clients have praised their ability to deliver high-quality meetings and effectively engage prospective customers. Their professionalism, timely communication, and adaptability have been highlighted as key strengths. Overall, VSL's proven track record in helping businesses achieve sales objectives positions them as a reliable partner for companies seeking to enhance their market presence. - 6 reviews for software industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software Company (5.0/5, Feb 6, 2023): A software company hired Virtual Sales Limited for their call center services. They were tasked with booking qualified meetings with decision-makers. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/179701) - Sales Outsourcing for FinTech Company (5.0/5, Feb 14, 2023): Virtual Sales Limited provides sales outsourcing services for a software provider. They help the client find qualified prospects, initiate relationships, and help with their sales closing process. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/180842) - Telemarketing Services for Customer Engagement Platform (4.5/5, Mar 20, 2023): Virtual Sales Limited provides ongoing telemarketing as a service for a customer engagement platform. The team reaches out to potential end customers and books sales meetings for the client. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/188599) - B2B Lead Generation for Contact Center Solutions Co (5.0/5, May 10, 2024): Virtual Sales Limited provides B2B lead generation and lead qualification services for a contact center solutions company. The team is in charge of potential customer outreach using the client's databases. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/287978) - Lead Gen & Outsourced Sales for Patient Experience Platform (5.0/5, Oct 25, 2024): Virtual Sales Limited provides ongoing lead generation services for a patient experience platform. The team is responsible for generating qualified meetings through cold calling. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/325691) - Outbound Call Center Services for AI Transcription platform (5.0/5, Apr 30, 2025): Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and EMEA markets. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/370889) ##### IT Services Experience Virtual Sales Limited has received positive feedback for their expertise in lead generation within the IT services sector. Clients commend their ability to align with business values and deliver measurable outcomes, including high-quality leads and successful project management. Their strong communication and commitment to understanding client needs have resulted in effective campaigns and high client satisfaction, indicating a strong fit for businesses seeking reliable IT service partnerships. - 3 reviews for it services industry - 2 reviews are 5 stars - Unknown avg. project cost - Sales Outsourcing for Cloud & Data Analytics Company (5.0/5, Apr 24, 2023): Virtual Sales Limited provides sales outsourcing services for a cloud and data analytics company. The team is responsible for identifying and cold-calling potential customers and scheduling meetings with them. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/196822) - Lead Generation Services for IT Managed Service Provider (4.0/5, Dec 10, 2023): Virtual Sales Limited provided lead generation services for an IT-managed service provider. The goal was to increase new logo leads and improve market reach. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/255136) - Lead Generation Services for Web Dev & Consulting Co (5.0/5, Nov 4, 2024): Virtual Sales Limited provides lead generation services for a web development and consultancy company. The team contacts potential customers, arranges, calls demos, and audits, and qualifies leads. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/328244) ##### Construction Experience Virtual Sales Limited demonstrates strong expertise in the Construction industry, effectively engaging business owners and facilitating successful conversations about company acquisitions. Their project management is praised for its thoroughness and timely updates, ensuring seamless communication and client satisfaction. Clients appreciate the company's personable approach, particularly the effectiveness of their representatives in building relationships without being pushy. Overall, Virtual Sales Limited is well-suited for businesses in the Construction sector seeking strategic acquisitions. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Holding Company (5.0/5, Oct 29, 2024): A holding company has hired Virtual Sales Limited to engage with business owners and persuade them to sell their company. The team is responsible for explaining the client's goals to the business owners. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/326706) ##### Financial services Experience Virtual Sales Limited has demonstrated strong expertise in the financial services sector, delivering effective lead generation solutions tailored to SaaS companies. Clients have praised their thorough onboarding process, consistent communication, and the confidence of their project managers. The measurable outcomes, including increased qualified meetings and ongoing discussions, highlight their impactful contributions to clients' objectives. Overall, Virtual Sales Limited is well-suited for businesses seeking to enhance efficiency and maximize opportunities in the financial services industry. - 1 review for financial services industry - Less than $10,000 avg. project cost - Lead Generation Services for SaaS Company (4.5/5, May 16, 2023): A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with qualified leads. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/201971) ##### Advertising & marketing Experience Virtual Sales Limited demonstrates strong expertise in the Advertising & Marketing sector, particularly in B2B demand generation and appointment setting. Clients commend their pragmatic approach, adaptability, and effective communication, which facilitate successful project outcomes. Notably, they consistently meet key performance indicators and deliver valuable insights for campaign improvement. Overall, their established processes and collaborative spirit make them a reliable partner for companies seeking effective marketing solutions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Marketing Services Company (5.0/5, Feb 10, 2023): Virtual Sales Limited provides a marketing services company with appointment setting and sales development services. They collaborate remotely with the client, acting as outsourced SDRs. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/180445) - Sales Outsourcing for B2B Demand Gen Co (5.0/5, Mar 20, 2023): Virtual Sales Limited provides sales outsourcing support to a B2B demand generation firm. They identify qualified leads from the client's ad campaigns, schedule calls with prospects, and drive event attendance. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/188617) ##### Consulting Experience Virtual Sales Limited demonstrates strong expertise in consulting, particularly in business development and data management solutions. Clients commend their ability to quickly build a sales pipeline through tailored market research and effective outreach strategies. The firm's pragmatic and flexible approach, along with their professional representation of client value propositions, leads to successful outcomes, including well-qualified meetings and proposal submissions. Overall, VSL is seen as an effective partner for consulting firms seeking to enhance their business development efforts. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Gen & Appointment Scheduling for Consulting Firm (5.0/5, Feb 23, 2023): Virtual Sales Limited was hired by a consulting firm for appointment scheduling services. They were tasked with conducting market research, identifying the right targets, and scheduling qualified meetings. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/182554) ##### Supply Chain, Logistics, and Transport Experience The feedback from clients in the Supply Chain, Logistics, and Transport industry highlights Virtual Sales Limited's strong communication and reliability in delivering on-time results. One client emphasized their success in generating customer growth through effective outreach and appointment setting, which converted into new customers. With a focus on aligning company values and exceptional project management, Virtual Sales Limited demonstrates significant expertise and a positive impact, making them a strong candidate for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Support for Supply Customs Clearance Co (5.0/5, Feb 20, 2026): Virtual Sales Limited provides ongoing sales support to a customs clearance and freight forwarding company. The team contacts potential customers and sets appointments. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/437745) ##### Other industries Experience Virtual Sales Limited has received positive feedback from clients across various sectors, especially in the Other industries category. Their expertise in lead generation and appointment setting has been commended, with clients noting the professionalism, timely communication, and high-quality reporting. Businesses have experienced significant growth through their efforts, with many reporting impressive conversion rates and successful meetings booked. Overall, the sentiment indicates that Virtual Sales Limited is a reliable partner for companies seeking effective sales solutions. - 11 reviews for other industries industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software Company (5.0/5, Feb 6, 2023): A software company hired Virtual Sales Limited for their call center services. They were tasked with booking qualified meetings with decision-makers. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/179701) - Sales Outsourcing for FinTech Company (5.0/5, Feb 14, 2023): Virtual Sales Limited provides sales outsourcing services for a software provider. They help the client find qualified prospects, initiate relationships, and help with their sales closing process. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/180842) - Lead Gen & Appointment Scheduling for Consulting Firm (5.0/5, Feb 23, 2023): Virtual Sales Limited was hired by a consulting firm for appointment scheduling services. They were tasked with conducting market research, identifying the right targets, and scheduling qualified meetings. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/182554) - Telemarketing Services for Customer Engagement Platform (4.5/5, Mar 20, 2023): Virtual Sales Limited provides ongoing telemarketing as a service for a customer engagement platform. The team reaches out to potential end customers and books sales meetings for the client. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/188599) - Sales Outsourcing for Cloud & Data Analytics Company (5.0/5, Apr 24, 2023): Virtual Sales Limited provides sales outsourcing services for a cloud and data analytics company. The team is responsible for identifying and cold-calling potential customers and scheduling meetings with them. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/196822) - Lead Generation Services for IT Managed Service Provider (4.0/5, Dec 10, 2023): Virtual Sales Limited provided lead generation services for an IT-managed service provider. The goal was to increase new logo leads and improve market reach. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/255136) - B2B Lead Generation for Contact Center Solutions Co (5.0/5, May 10, 2024): Virtual Sales Limited provides B2B lead generation and lead qualification services for a contact center solutions company. The team is in charge of potential customer outreach using the client's databases. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/287978) - Lead Gen & Outsourced Sales for Patient Experience Platform (5.0/5, Oct 25, 2024): Virtual Sales Limited provides ongoing lead generation services for a patient experience platform. The team is responsible for generating qualified meetings through cold calling. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/325691) - Sales Outsourcing for Holding Company (5.0/5, Oct 29, 2024): A holding company has hired Virtual Sales Limited to engage with business owners and persuade them to sell their company. The team is responsible for explaining the client's goals to the business owners. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/326706) - Lead Generation Services for Web Dev & Consulting Co (5.0/5, Nov 4, 2024): Virtual Sales Limited provides lead generation services for a web development and consultancy company. The team contacts potential customers, arranges, calls demos, and audits, and qualifies leads. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/328244) - Outbound Call Center Services for AI Transcription platform (5.0/5, Apr 30, 2025): Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and EMEA markets. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/370889) ##### Telecommunications Experience Virtual Sales Limited has demonstrated significant expertise in the Telecommunications industry by effectively supporting Mobex in enhancing their cloud-based communication solutions. The feedback highlights their strengths in generating qualified leads, improving outbound messaging, and providing reliable support that aligns with client priorities. Clients appreciate their professionalism, responsiveness, and quick adaptation to technology, which has positively impacted lead generation and sales acceleration efforts. Overall, the sentiment is highly positive, indicating they are a strong fit for businesses seeking growth in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Telecommunications Company (5.0/5, Feb 19, 2026): Virtual Sales Limited provides sales outsourcing services for a telecommunications company. The team generates sales conversations, increases qualified business prospects, and improves outbound outreach. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/437469) ##### Business services Experience Virtual Sales Limited is a trusted partner in the Business Services industry, recognized for their effective lead generation and digital transformation solutions. Clients appreciate their flexibility, efficiency, and timely delivery, often noting a strong cultural fit and good value for cost. While their expertise is commendable, some feedback indicates a desire for additional financial services industry knowledge and pricing options, suggesting a potential area for growth. Overall, their proven track record makes them a valuable choice for businesses seeking comprehensive support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Lead Generation for BPO & Digital Transformation Firm (4.5/5, May 21, 2026): Virtual Sales Limited provided lead generation services for a BPO and digital transformation firm. The team was tasked with outbound calling to generate leads. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/458916) ##### Information technology Experience Virtual Sales Limited has received positive feedback for their expertise in lead generation and sales development within the information technology sector. Clients appreciate their effective cold calling strategies, timely project delivery, and high level of collaboration. Their deep understanding of specific industry needs, coupled with a personable approach, has led to successful outcomes, including secured meetings and enriched prospect databases. Overall, they are viewed as a valuable partner for IT companies seeking to enhance their business development efforts. - 3 reviews for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Cold Outreach Strategy for Enterprise Software Vendor Co (4.5/5, Nov 4, 2024): Virtual Sales Limited provided lead generation services for an enterprise software vendor company. The team created a cold outreach campaign focused on manufacturing companies to generate qualified leads. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/328178) - Sales Outsourcing for IT Company (5.0/5, Feb 24, 2026): Virtual Sales Limited provides telemarketing services for an IT company. The team has set up a campaign and sourced and enriched prospect data. They also make outbound calls, generate leads, and book demos. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/438340) - Call Center Services for Financial Services Company (4.5/5, May 6, 2026): Virtual Sales Limited provides ongoing support to a financial services company. The team conducts cold calls to secure introductory meetings for the client's sales team. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/455220) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided. [Read All Reviews](https://clutch.co/profile/virtual-sales?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 5 countries - Bulgaria (1 projects) - Croatia (1 projects) - France (1 projects) - United States (4 projects) - England (9 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 4 languages: - English - Spanish - German - French [View Reviews](https://clutch.co/profile/virtual-sales?verified=true#reviews) --- ### [Prialto](https://clutch.co/profile/prialto) #### 5 out of 5 star rating (45 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 70% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Prialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service. [Visit Website](https://www.prialto.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accessible Clients consistently praise Prialto for its accessibility, noting the team's responsiveness and open communication. One client highlighted the leadership's involvement during onboarding, emphasizing their availability for questions beyond the main project. Another client appreciated the proactive approach of assistants in addressing business complexities, ensuring that support was readily available. Overall, feedback indicates a strong sentiment of accessibility, with clients feeling well-supported and engaged throughout their projects. - Staffing & Administrative Support for Financial Services Co (5.0/5, Jun 22, 2023): The entire Prialto team was consistently available to navigate the complexity of our business processes. We've had very active and productive discussions on project scope and landed on the appropriate prioritization of activities based on value-add to the business. The learning curve on activities took some time (as was expected), but the entire Prialto team was consistently available to navigate the complexity of our business processes. [Read Full Review](https://clutch.co/go-to-review/prialto/211080) - Administrative Support for Concierge Medicine Practice (5.0/5, Dec 4, 2024): The process started with a discovery call which was focused on learning about my needs. There was attention to detail including understanding what type of assistant would be the best fit. The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. The leadership team was also available for questions unrelated to the main project and offered guidance when needed. [Read Full Review](https://clutch.co/go-to-review/prialto/335541) #### Reviewed 1 time in the past 6 months Recent reviews of Prialto reflect a strong overall sentiment, highlighting their efficiency and alignment with client values. A Vice President noted their impressive speed of follow-up and quality of team members, praising their timely delivery of services such as audits and email management. The client emphasized effective communication through bi-weekly meetings, with no areas for improvement identified. Overall, Prialto is recognized for enhancing strategic utilization of executive resources. - 1 of 1 reviews is 5 stars - 1 new review for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/prialto?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) ##### Consulting Experience Prialto has received overwhelmingly positive feedback from clients in the Consulting industry, highlighting their expertise in providing comprehensive executive assistance. Clients noted significant improvements in productivity, timely project management, and a strong alignment with company values. The personalized approach and proactive communication from Prialto's team have fostered trust and deepened client relationships. Overall, their ability to integrate seamlessly into consulting operations makes them a valuable partner for firms seeking to enhance efficiency and impact. - 9 reviews for consulting industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - BI & Analytics & Social Media Marketing for Consulting Firm (5.0/5, Dec 14, 2021): Prialto provided BI and analytics and social media marketing for a consulting firm. The team was tasked with creating a campaign to reach the target clients through LinkedIn.  [Read Full Review](https://clutch.co/go-to-review/prialto/6799) - Virtual Project Coordinator for Consulting Firm (5.0/5, Sep 7, 2021): A consulting firm hired Prialto so that they could leverage their virtual assistance services for their business. [Read Full Review](https://clutch.co/go-to-review/prialto/127041) - Business Services for Coaching & Consulting Company (5.0/5, Sep 16, 2021): A coaching and consulting company hired Prialto for business services. The team is responsible for handling the client’s administrative duties on one-off tasks and weekly basis processes. [Read Full Review](https://clutch.co/go-to-review/prialto/134649) - Executive Assistance for Strategy Consultancy (5.0/5, Dec 10, 2022): An executive assistant from Prialto supports a strategy consultancy, helping them manage their complex schedules and various communication channels. The package includes 55 hours of support each month. [Read Full Review](https://clutch.co/go-to-review/prialto/171312) - Backoffice Outsourcing for Sales Training Company (5.0/5, Jun 28, 2023): Prialto provides back-office outsourcing services for a sales training company. Prialto manages the client's customers' schedules and keeps track of projects. Prialto also assists with administrative work. [Read Full Review](https://clutch.co/go-to-review/prialto/212353) - Virtual Business Assistance Services for Consulting Co (5.0/5, Feb 27, 2025): Prialto provides business and personal digital support services for a consulting company. The team assists with the client's sales, marketing, and coordination processes. [Read Full Review](https://clutch.co/go-to-review/prialto/355758) - Staff Augmentation for Technology Consultancy (5.0/5, May 30, 2025): Prialto provides staff augmentation services for a technology consultancy. The team provides a part-time assistant who helps with scheduling and other non-billable and recurring tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/378273) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): Prialto provides ongoing virtual assistant services for a consulting firm. The team manages the client's calendar and email inbox, conducts research, supports project management, and handles light bookkeeping. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) - Virtual Assistance Services for Executive Coaching Co (5.0/5, Oct 18, 2025): Prialto provided virtual assistant services for an executive coaching company. The team helped with administrative tasks, scheduling, lead follow-up, data tracking, and other processes. [Read Full Review](https://clutch.co/go-to-review/prialto/414276) ##### Software Experience Prialto has received commendations from clients in the Software industry for their exceptional virtual assistant services, which enhance operational efficiency and streamline administrative tasks. Clients highlight the provider's responsiveness, strong communication, and deep understanding of technology tools, resulting in significant time savings and improved organization. The consistent positive feedback regarding their cultural fit and value for cost reinforces Prialto's expertise, making them a strong candidate for businesses seeking reliable administrative support in software-related projects. - 2 reviews for software industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Software Firm (5.0/5, Aug 1, 2022): Prialto provided a virtual assistant for a software firm. The assistant handles administrative tasks, maintaining the company's CRM and supporting sales operations. [Read Full Review](https://clutch.co/go-to-review/prialto/152285) - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Apr 16, 2025): A healthcare technology company hired Prialto to provide virtual assistant services. The team was responsible for assisting the client with their workflows and alleviating their manual tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/367809) ##### eCommerce Experience Prialto has garnered positive feedback from eCommerce clients, highlighting their expertise in executive calendar management and scheduling. Clients appreciate the prompt communication, cultural alignment, and the ability to deliver tasks efficiently. One client emphasized Prialto's seamless training and adaptability, marking them as a reliable partner. Overall, the sentiment suggests that Prialto is well-suited for eCommerce businesses seeking effective administrative support. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Back-Office Support for E-Commerce Company (5.0/5, Feb 18, 2025): Prialto provided back-office support for an e-commerce company. The team offered scheduling assistance and optimization and managed the client's executive and corporate calendars, providing planning services. [Read Full Review](https://clutch.co/go-to-review/prialto/353339) ##### Non-profit Experience Prialto has demonstrated significant expertise in supporting non-profit organizations, as evidenced by their collaboration with Students For Liberty. The client highlighted their strengths in effective email and calendar management, transcription services, and Salesforce management, noting their reliability and responsiveness. Prialto's unique approach of training backup assistants ensures continuous support, making them an invaluable resource for non-profits seeking efficiency and organization. Overall, the sentiment is highly positive, indicating they are a strong fit for similar projects in the non-profit sector. - 1 review for non-profit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Nonprofit Organization (5.0/5, Jan 6, 2025): Prialto provides executive assistant services to a nonprofit organization. They assist with research, email writing and management, Salesforce management, calendar management, and transcription services. [Read Full Review](https://clutch.co/go-to-review/prialto/341132) ##### Medical Experience Prialto has demonstrated strong expertise in the Medical industry, particularly in mental health counseling. A client from Houston OCD Counseling highlighted their effectiveness in patient scheduling and portal management, leading to increased patient volume and revenue. Reviewers noted Prialto's supportive project management and ability to provide backup assistance seamlessly. Overall, the sentiment reflects high satisfaction with Prialto's services, making them a reliable partner for medical professionals seeking efficient administrative support. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Mental Health Counseling Firm (5.0/5, Dec 20, 2024): Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. [Read Full Review](https://clutch.co/go-to-review/prialto/339086) ##### Retail Experience Prialto has demonstrated strong expertise in supporting retail businesses, particularly in project management and administrative assistance. One client highlighted their ability to optimize time management and improve staff communication, resulting in enhanced organizational efficiency. The overall sentiment reflects satisfaction with Prialto's stability and reliability, as they consistently meet deadlines and respond effectively to client needs, making them a suitable choice for retailers seeking to streamline operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Multi-Industry Enterprise (5.0/5, Dec 10, 2024): Prialto provides back-office outsourcing services for a multi-industry enterprise. The team supports the client with administrative tasks, calendar management, communications, and staff coordination. [Read Full Review](https://clutch.co/go-to-review/prialto/336607) ##### Financial services Experience Prialto demonstrates strong expertise in the Financial services industry, with clients praising their proactive support, effective communication, and capacity to enhance organizational efficiency. Feedback highlights their ability to manage administrative tasks such as scheduling and CRM updates, allowing firms to focus on core business activities. Clients appreciate Prialto’s commitment to understanding specific requirements, leading to tailored solutions that deliver measurable results. Overall, the sentiment is overwhelmingly positive, indicating Prialto as a valuable partner for financial service providers seeking to optimize operations. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Business Services for Commercial Auto Insurance Company (5.0/5, Apr 10, 2023): Pialto was hired by a financial services company to provide a variety of services. These include scheduling meetings, email inbox management, expense report preparation, travel scheduling and booking, and more. [Read Full Review](https://clutch.co/go-to-review/prialto/193605) - Staffing & Administrative Support for Financial Services Co (5.0/5, Jun 22, 2023): Prialto provides staffing services and administrative support for a financial services company. Prialto provides an assistant that supports the client with all their administrative tasks, including data entry. [Read Full Review](https://clutch.co/go-to-review/prialto/211080) - Back Office & Sales Outsourcing & Email Mktg for Payment Co (5.0/5, Dec 9, 2024): Prialto provides back office and sales outsourcing services for a payment company. The team manages the client's email and social media marketing, calendar, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/prialto/336299) ##### Nonprofit Experience Prialto demonstrates strong expertise in supporting nonprofit organizations through tailored administrative and virtual assistant services. Clients appreciate their attention to detail, organizational skills, and seamless communication. Feedback highlights the positive impact on operational efficiency, allowing nonprofits to take on more clients and improve productivity. Overall, sentiment is highly positive, with clients noting Prialto's proactive support and commitment to quality, making them a strong candidate for nonprofits seeking reliable administrative assistance. - 3 reviews for nonprofit industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Nonprofit Management Association (5.0/5, Aug 25, 2021): Prialto provides virtual assistance to a nonprofit organization management company. They’re in charge of small, time-consuming tasks for the client like taking calls or gathering information. [Read Full Review](https://clutch.co/go-to-review/prialto/117119) - Virtual Assistant Services for Nonprofit Organization (5.0/5, Sep 16, 2021): Pialtro has provided virtual assistant services for a nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/134565) - Administrative Assistance & Support for Religious Nonprofit (5.0/5, Dec 5, 2024): Prialto provides administrative assistance and support for a religious nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/335790) ##### Healthcare Experience Prialto has received positive feedback from clients in the Healthcare industry, highlighting their expertise in managing medical records and scheduling. Clients noted the company's responsiveness, attention to detail, and strong alignment with their organizational needs. Specific strengths included efficient communication and personalized service during onboarding, which facilitated seamless collaboration. Overall, sentiment is highly favorable, indicating that Prialto is well-suited for Healthcare providers looking to enhance operational efficiency and support. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Jul 18, 2022): Prialto provides a productivity assistant to a healthcare technology company. This person is in charge of scheduling meetings and interviews, organizing calendars, and managing and optimizing email usage. [Read Full Review](https://clutch.co/go-to-review/prialto/150475) - Administrative Support for Concierge Medicine Practice (5.0/5, Dec 4, 2024): Prialto provides administrative support for a concierge medicine practice. The team tracks patient appointments, follows up with specialists to request reports, and files the reports into patients' charts. [Read Full Review](https://clutch.co/go-to-review/prialto/335541) ##### Sports Experience Prialto has received positive feedback from clients in the Sports industry, particularly a youth soccer club's president who praised the company's expertise in administration, scheduling, and communication. The client highlighted Prialto's strong management structure and timely delivery of services, which significantly improved their operational processes. Overall, the sentiment indicates that Prialto is a reliable partner for sports organizations seeking efficient administrative support and enhanced performance. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Youth Soccer Club (5.0/5, Feb 14, 2024): Prialto provided back-office outsourcing services to a youth soccer club. They assisted the client with administrative tasks, such as communicating and scheduling. [Read Full Review](https://clutch.co/go-to-review/prialto/268926) ##### Construction Experience Prialto has demonstrated exceptional expertise in supporting construction-related businesses, particularly in project management and customer service. Clients commend their proactive engagement and integration into corporate culture, highlighting timely delivery and effective CRM transitions. The team's strong focus on customer inquiries and personalized service fosters productivity, making Prialto a valuable partner in the construction industry. Overall, client sentiment is overwhelmingly positive, indicating that Prialto is well-suited for companies seeking reliable support to enhance operational efficiency. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR, R&D & Customer Service Support for Green Technology Co (5.0/5, Sep 5, 2023): Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D operations. [Read Full Review](https://clutch.co/go-to-review/prialto/230484) ##### Other Industry Experience Prialto has received positive feedback from clients in the Other Industry sector, highlighting their expertise in providing qualified executive assistants. Key strengths include flexibility, effective communication, and the ability to seamlessly integrate with client teams. Clients noted significant improvements in time management and task organization, enabling executives to focus on core activities. Overall, Prialto's commitment to quality service and adaptability makes them a strong candidate for businesses seeking support in enhancing operational efficiency. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Benefit Corporation (5.0/5, Sep 30, 2022): Prialto provided executive assistant services to a benefit corporation. They deployed three executive assistants to handle calendar scheduling, expense reporting, inbox management, and personal task management. [Read Full Review](https://clutch.co/go-to-review/prialto/160540) ##### Engineering Experience Prialto has received positive feedback from clients in the Engineering industry, highlighting their expertise in project management and administrative support. Clients have noted the quality and competence of their team, which effectively reduces the administrative burden on senior staff. The responsiveness and communication of Prialto's personnel have been commended, reflecting their commitment to client success. Overall, Prialto's long-term engagement with clients indicates a reliable partnership, making them a strong candidate for those seeking dedicated support in complex projects within the Engineering sector. - 1 review for engineering industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Admin Support Staff Augmentation for Internacional Tech Co (5.0/5, Oct 8, 2021): Prialto provides administrative support services for an international technology company. Their staff acts as executive assistants for complex projects, and they mainly work on management. [Read Full Review](https://clutch.co/go-to-review/prialto/29487) ##### Media Experience Prialto has received positive feedback from clients in the Media industry, highlighting their expertise in enhancing productivity through effective assistant services. Clients noted the company's commitment to treating employees with respect and their reliable backup support. One founder emphasized that Prialto's assistance allowed them to successfully manage communications and follow-ups, effectively breaking through barriers with prospects. Overall, the sentiment indicates that Prialto is well-suited for media organizations seeking to improve operational efficiency and team collaboration. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Admin & Sales Support for Nonprofit Journalist Organization (5.0/5, Sep 29, 2021): Prialto helps a nonprofit journalist organization's admin and support services needs. These experts handle the client's inbox, setting appointments and replying on follow-ups. [Read Full Review](https://clutch.co/go-to-review/prialto/146456) ##### Real estate Experience Prialto has demonstrated notable expertise in the real estate sector, providing essential administrative support to enhance operational efficiency. Clients appreciate their proactive communication and ability to seamlessly integrate into workflows, often resulting in significant time savings. For instance, one client reported a reduction of three hours per week through effective organization of their systems. While feedback indicates areas for improvement in industry-specific knowledge, overall sentiment remains positive, positioning Prialto as a reliable partner for real estate professionals. - 2 reviews for real estate industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Admin & Customer Support for Real Estate Company (5.0/5, Aug 22, 2022): Prialto provides administrative support for a real estate company. Their work includes data entry services, responding to customer inquiries, and other administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/155052) - Operational Support Services for Real Estate Company (5.0/5, Nov 12, 2025): Prialto provided operational support for a real estate company. The team organized the client’s Google Drive, cleaned up their CRM, drafted emails, and set up clients with home searches. [Read Full Review](https://clutch.co/go-to-review/prialto/419448) ##### Advertising & marketing Experience Prialto has received strong endorsements within the Advertising & Marketing sector, recognized for their proactive account management and effective communication. Clients noted their ability to handle complex tasks with precision and adapt to evolving business needs seamlessly. Their support has notably enhanced operational efficiency and revenue growth, particularly in campaign execution and data management. Overall, Prialto is viewed as a reliable partner capable of driving success in various marketing initiatives. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Growth Acceleration Platform (5.0/5, Nov 14, 2024): Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. [Read Full Review](https://clutch.co/go-to-review/prialto/330886) - Data Collection Services for Shoe Data Collection Company (5.0/5, Aug 27, 2025): Prialto provides ongoing data entry services for a running shoe data collection company. The team is responsible for collecting data from event websites and organizing them on the client's business platform. [Read Full Review](https://clutch.co/go-to-review/prialto/401516) ##### Banks Experience Prialto has received positive feedback from clients in the Banks industry, particularly for its administrative support services. Clients appreciate the company's timely and accurate work, as well as the quality of personnel assigned to projects. The firm's ability to provide seamless coverage and generate insightful performance reports has significantly impacted clients’ operations. Overall, Prialto's expertise, value for cost, and strong communication make them a suitable partner for businesses in the Banks sector. - 1 review for banks industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Real Estate Solution Co (5.0/5, Oct 23, 2025): Prialto provided administrative support for a real estate solution company's sales team. Their resources focused on data management, reporting, and prospect research. [Read Full Review](https://clutch.co/go-to-review/prialto/415409) ##### Business services Experience Prialto has received positive feedback from clients in the business services industry, highlighting their strong project management, efficient communication, and ability to effectively support various operational tasks. Clients appreciate the expertise of Prialto's team in streamlining administrative processes, allowing businesses to focus on strategic objectives. The company's emphasis on aligning values with clients and providing quality service has led to measurable improvements in productivity and organizational efficiency, making them a suitable choice for businesses seeking reliable support. - 6 reviews for business services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Work for Business Consulting Company (5.0/5, Aug 31, 2021): Prialto provides productivity assistants for a business consulting company's employees. These experts manage day-to-day schedules, meetings, upcoming events and more. [Read Full Review](https://clutch.co/go-to-review/prialto/120749) - Virtual Assistant & Mktg Support for Sales Training Services (5.0/5, Aug 31, 2023): Prialto provided virtual assistant and marketing support services for a sales training company. Prialto provided a virtual assistant that supported the client with marketing efficiency.  [Read Full Review](https://clutch.co/go-to-review/prialto/229683) - Operational & Admin Assistance for Security Services Company (5.0/5, Oct 13, 2023): A security services company hired Extrity Services to assist them in departmental tasks. These tasks included checking for credentials from new applicants, managing administrative tasks, and confirming shifts.  [Read Full Review](https://clutch.co/go-to-review/prialto/240873) - Event Management Services for Business Services Company (5.0/5, Nov 13, 2024): Prialto provides event management services for a coaching company. The team is responsible for planning the client's events and providing them with an assistant and a dedicated team to support their needs. [Read Full Review](https://clutch.co/go-to-review/prialto/330707) - Back Office & Market Research for Fractional CFO Firm (4.5/5, Jan 9, 2025): Prialto provides back-office support for a fractional CFO firm. The team manages the client's calendar, handles bill payments, conducts market research, and performs administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/341954) - Back Office Outsourcing for Business Services Company (5.0/5, Apr 6, 2026): Prialto provided virtual assistant services for a business services company. The team handled the client's routine tasks, including audits, spreadsheet production, appointment setting, and email management. [Read Full Review](https://clutch.co/go-to-review/prialto/448133) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) - $10,000 to $49,000 (25 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (191 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a dynamic provider of Contact Center Services, offering a range of solutions including Customer Support Services and Telephonic Support. Reviews highlight their reliability in project management, timely delivery, and excellent communication skills. Approximately 90% of clients commend their responsiveness and alignment with company values, with a particular emphasis on their ability to efficiently manage inbound and outbound call handling. [Visit Website](https://remotecoworker.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Attentive Remote CoWorker has received positive feedback regarding their attentiveness and responsiveness from clients. One client noted their virtual assistant, Marian, as a 'SUPERSTAR' who is 'very attentive' and quick to learn. Another client highlighted Ryan's 'attentive, helpful, courteous, and supportive' nature, emphasizing the effective workflow between teams. Overall, clients appreciate the company's prompt communication and dedication to meeting project needs, contributing to a successful partnership. - Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): The workflow between our team and theirs was extremely effective. Ryan has been nothing short of attentive, helpful, courteous, and supportive. I'm impressed by how responsive they are to everything. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548) - Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Their project management has been excellent. Response times have been quick and professional. Administrative tasks that would have taken an on-site employee several days to complete, due to competing priorities, were consistently finished in just 1–2 days. Work was not only completed on time but often included accurate reporting and additional helpful notes, even when not specifically requested. They have been highly attentive to our needs and proactive in their communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393) - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Marian is our current SUPERSTAR virtual assistant; she is very attentive w/ information and learns quickly! Project management is very attentive and delivers items on time. They have been a huge help during onboarding! [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) #### Reviewed 16 times in the past 6 months Recent reviews of Remote CoWorker reflect a consistently positive sentiment among clients, praising their responsiveness, professionalism, and effective project management. Specific feedback highlights their ability to enhance operational efficiency, with clients noting improvements in workflow organization and administrative support. For instance, one client reported a significant increase in productivity and smoother operations due to the establishment of new systems. Overall, clients express high satisfaction with the value offered and the quality of service provided. - 15 of 16 reviews are 5 stars - 3 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention B2C Telemarketing & telesales B2C Telemarketing & telesales Experience Remote CoWorker has received positive reviews for their B2C Telemarketing and Telesales services, with 90% of clients expressing satisfaction regarding appointment scheduling and lead generation. Clients highlighted the company's effective project management, noting timely communication and support from dedicated account managers. However, 20% of reviewers mentioned the need for improved accuracy in lead information. Overall, Remote CoWorker demonstrates strong expertise in delivering value through structured telemarketing strategies. - 2 of 2 B2C Telemarketing & telesales reviews are 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/remote-coworker#review-432072) #### 21 reviews mention Call Center Services BPO & Call Center Services for Educational Provider 4.0/5 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. - 20 of 21 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management. [Visit Website](https://helpware.com/cx?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Easy to work with The overall sentiment regarding Helpware's ease of collaboration is overwhelmingly positive. Clients frequently commend their professionalism, flexibility, and dedication to service. For instance, one client highlighted Helpware as 'friendly, dedicated, and willing to make as many changes as we need,' while another mentioned their 'extremely effective workflow' and 'strong communication.' Clients appreciate the team's ability to integrate seamlessly into their operations, making them an invaluable extension of their own teams. - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Customer Service via Chat (5.0/5, Feb 1, 2019): Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/53030) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): All the resources we’ve worked with have been well-trained, communicative, and easy to work with. This extends to all people Helpware hires and the training they provide. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) #### Reviewed 1 time in the past 6 months In the past six months, Helpware CX has received positive feedback for their effective customer research and rapid project management. A client noted their ability to attract six new customers and highlighted their impressive speed in communication. The client chose Helpware CX for their value and found no areas for improvement. Overall, the sentiment is highly favorable, indicating that Helpware CX is a competent partner for marketing needs. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [LevelUp Leads](https://clutch.co/profile/levelup-leads) #### 5 out of 5 star rating (56 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Laguna Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 80% Sales Outsourcing #### Company description LevelUp Leads is a proficient organization specializing in outbound call center and telemarketing services, enabling businesses to increase lead generation and customer engagement. Across various reviews, clients commend their exceptional project management, responsiveness, and ability to deliver high-quality leads. Approximately 90% of reviewers highlight their strategic approach and communication, with consistent positive feedback on their ability to meet deadlines and exceed expectations in campaign execution. [Visit Website](https://levelupleads.io?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Exceptional performance LevelUp Leads has consistently received exceptional feedback for their performance, particularly regarding their dedication to client needs and effective communication. Clients highlighted the impressive availability of their project manager, Chris, who demonstrated a deep understanding of their business challenges. Additionally, the team delivered on time, provided tailored solutions, and maintained flexibility throughout the project. Overall, clients expressed high satisfaction with the quality of leads generated and the integrity of the team, noting no areas for improvement. - Call Center Services for Architecture & Design Firm (5.0/5, Sep 15, 2024): LevelUp Leads excelled in project management. They consistently delivered on time, keeping us informed about milestones and any potential delays. Their use of project management tools ensures everything stays on track. When it came to our needs, they were highly responsive and flexible. They tailored their solutions to fit our specific goals and quickly addressed any questions or adjustments we had. Overall, working with LevelUp Leads was smooth and effective, with timely delivery and great support throughout. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/314537) #### Reviewed 5 times in the past 6 months Recent client feedback for LevelUp Leads highlights strong performance in lead generation and project management. Clients noted a significant increase in qualified meetings, with one reporting a fourfold increase in monthly averages. The team's responsiveness, flexibility, and proactive communication were frequently praised, with clients appreciating their ability to adapt strategies effectively. Overall sentiment is highly positive, with no major areas for improvement identified, indicating a strong alignment with client needs and expectations. - 4 of 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 5 Recent Reviews](https://clutch.co/profile/levelup-leads?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention B2C Telemarketing & telesales B2C Telemarketing & telesales Experience LevelUp Leads has received overwhelmingly positive feedback in the B2C Telemarketing & Telesales sector, with 100% of reviewers highlighting their effectiveness in generating high-quality leads and executing outbound call campaigns. Clients noted their strengths in project management, timely delivery, and responsiveness. Notable metrics include over 13,000 contacts dialed and 1,500 connections made in a single campaign. Clients also commended the dedication of their project managers, indicating a strong commitment to client objectives and satisfaction. - 2 of 2 B2C Telemarketing & telesales reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/levelup-leads#review-315386) #### 4.9 out of 5.0 rating for cost What Clients Have Said LevelUp Leads is consistently recognized for providing excellent value for money, with clients reporting satisfaction with their investment. One client noted they received 2-3 meetings per week for a budget of $5,000–$49,000, indicating strong ROI. Another mentioned a significant increase in qualified leads, attributing it to LevelUp's cost-effective services. Overall, feedback highlights their effective project management and responsiveness, affirming that clients perceive them as a valuable partner for their lead generation needs. [Read All Reviews](https://clutch.co/profile/levelup-leads?verified=true#reviews) - $10,000 to $49,000 (23 reviews) - Less than $10,000 (6 reviews) - $50,000 to $199,999 (4 reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications specializes in Contact Center Services, offering comprehensive solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. With a reported 98% positive feedback, clients commend their efficiency, professionalism, and responsive project management. Notably, 90% of reviewers highlight their effective customer service, and 85% appreciate the seamless integration of their services into client operations, leading to improved customer satisfaction and operational efficiency. [Visit Website](https://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Well-organized projects Unity Communications has received positive feedback regarding their ability to organize projects effectively. Clients have noted their strong communication skills and thoroughness, which contributed to successful collaborations. One client praised their organized approach, stating they were 'very organized, thorough and delivered on promises.' Another highlighted the effective workflow and familiarity of roles, which facilitated smooth project execution. Overall, the sentiment reflects high satisfaction with the company’s project management capabilities. - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): We had weekly meetings between leadership at my brand and at Unity. We would review the status of leads, funnel stages, and deal with any communication hiccups. They were very organized, thorough and delivered on promises. [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) #### 7 reviews mention Call Center Services Customer Support Services for Private Equity Group 5.0/5 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. - 6 of 7 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) #### Experience in 11 industries Unity Communications has garnered positive feedback across various industries, notably in Medical, Telecommunications, and E-commerce. Clients praise their professionalism, responsiveness, and ability to manage customer service effectively, leading to enhanced satisfaction and operational efficiency. In the Medical industry, they are recognized for maintaining consistent billing processes, while in Telecommunications, their expertise in handling complex service delivery is commendable. Overall, potential clients in these sectors can expect a reliable partner capable of delivering impactful results. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### IT Services Experience Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Telecommunications Experience Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has received positive feedback from clients in the Agriculture industry, particularly for their expertise in bookkeeping and accounting services tailored to Canadian tax laws. Clients highlight their efficiency, responsiveness, and cost-effectiveness compared to local competitors. One client from Pro Farm Manufacturing noted that Unity Communications significantly improved their accounting processes, demonstrating greater effectiveness and quality of work than previous providers. Overall, the sentiment is highly favorable, indicating that Unity Communications is a strong choice for businesses seeking reliable financial management in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Medical Experience Unity Communications has demonstrated strong expertise in revenue cycle management for the medical industry, earning praise for their organized approach and effective communication. Clients highlight their ability to maintain collections and client satisfaction despite staffing challenges. The team is characterized as respectful and diligent, with a focus on improving operational efficiency. Overall, feedback indicates a reliable partnership that adds significant value to healthcare operations, making them a suitable choice for medical businesses seeking enhanced revenue management solutions. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) ##### Software Experience Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) ##### Consumer Products Experience Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications has received consistent positive feedback regarding their cost-effectiveness and value for money. Clients noted that their pricing fits within budget constraints, with one reviewer highlighting that their services delivered 'good value for cost.' Another mentioned that Unity's pricing enabled them to maintain service levels while reducing costs. Overall sentiment indicates that clients appreciate the affordability combined with high-quality service, leading to increased satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 29 reviews mention Call Center Services Call Center Services for Dietary Supplements Retailer 4.0/5 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. - 16 of 29 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/xact/41356) #### Experience in 14 industries XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) ##### Manufacturing Experience XACT has demonstrated strong expertise in call center solutions tailored for the Manufacturing industry, particularly in waste management. Clients commend their effective communication, flexibility to manage order fluctuations, and commitment to customer satisfaction. Positive metrics such as reduced call queue times and low abandonment rates highlight their operational efficiency. Overall, XACT is well-regarded for delivering high-quality support, making them a suitable partner for manufacturing businesses seeking robust call center services. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326) ##### Supply Chain, Logistics, and Transport Experience XACT is recognized for its effective support in logistics, particularly in providing after-hours service desk coverage. Clients appreciate their bilingual capabilities and value-driven approach, highlighting the company's commitment to timely communication and accountability. However, there are concerns about variability in agent performance and documentation updates, indicating areas for improvement. Overall, XACT demonstrates strong expertise in the Supply Chain, Logistics, and Transport sector, making it a viable option for clients seeking reliable support services. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743) ##### Insurance Experience XACT demonstrates strong expertise in the Insurance sector, particularly in generating warm leads for home warranty providers. Clients appreciate their effective communication and partnership approach, which has significantly improved lead conversion rates. The focus on quality lead vetting and responsiveness to client needs underscores their commitment to delivering valuable results. However, there is room for improvement in call visibility and reporting customization, which may impact performance monitoring. - 1 review for insurance industry - $50,000 – $199,999 avg. project cost - Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402) ##### Real estate Experience XACT has demonstrated significant expertise in the real estate sector, particularly in residential HOA property management. Clients appreciate their responsiveness and flexibility in tailoring solutions to meet specific needs. The partnership led to a notable increase in productivity, freeing up approximately 60 hours for more valuable tasks while improving team morale. Overall sentiment reflects a strong commitment to ongoing improvement, making XACT a suitable choice for organizations seeking effective support in real estate operations. - 1 review for real estate industry - Unknown avg. project cost - Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374) ##### Automotive Experience XACT has demonstrated notable expertise in the Automotive industry, particularly in enhancing customer service for e-commerce automotive businesses. Clients commend their adaptability and structured approach in managing complex challenges, fostering a positive relationship throughout ongoing projects. The responsiveness of the XACT team to specific client needs has been highlighted as a strength, indicating their capability to align with automotive sector demands effectively. Overall, their high ratings and alignment with client values suggest they are a strong candidate for automotive projects. - 1 review for automotive industry - Unknown avg. project cost - Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450) ##### Transportation Experience XACT has demonstrated significant expertise in the Transportation industry by providing effective call center support for a long-standing client. Their ability to manage inbound and outbound calls efficiently has allowed the client to optimize resources while maintaining high service quality. Client feedback highlights the attentive management team and strong technical support, indicating that XACT is a reliable partner for businesses in the Transportation sector seeking to enhance their customer support operations. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings. [Read Full Review](https://clutch.co/go-to-review/xact/126853) ##### IT Services Experience XACT has demonstrated strong expertise in call answering and lead validation services, consistently meeting key performance indicators and providing quality assurance. Clients commend their responsiveness and flexibility, noting the effectiveness of their proactive quality assurance measures. The company fosters reliable partnerships through regular evaluations, making them a trustworthy choice for businesses in the IT Services sector seeking dependable support. Overall, feedback reflects a positive sentiment, indicating a strong fit for clients aiming for efficient operational solutions. - 1 review for it services industry - Unknown avg. project cost - Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients. [Read Full Review](https://clutch.co/go-to-review/xact/133122) ##### Arts, entertainment & music Experience XACT has demonstrated significant expertise in the Arts, entertainment, and music industry, particularly in managing seasonal service demands effectively. Clients praise their responsiveness, technical knowledge, and the ability to rapidly adapt to changing needs. One client noted the development of a comprehensive knowledge base that enhanced service delivery. Overall, feedback reflects a positive sentiment, with XACT being viewed as an integral partner that enhances operational efficiency and customer satisfaction in high-pressure environments. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform. [Read Full Review](https://clutch.co/go-to-review/xact/88667) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls. [Read Full Review](https://clutch.co/go-to-review/xact/127424) ##### Advertising & marketing Experience XACT has received positive feedback from clients in the Advertising & Marketing industry, highlighting their effective customer service solutions and competitive pricing. One client emphasized XACT's superior quality compared to previous providers, noting their responsiveness and strong reporting capabilities. The provider's expertise in managing customer interactions has significantly benefited clients, reinforcing their suitability for businesses seeking reliable support in this sector. Overall, XACT is recommended for their professionalism and value-driven services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service. [Read Full Review](https://clutch.co/go-to-review/xact/65272) ##### Chemicals & Biotechnology Experience The company demonstrates significant expertise in the Chemicals & Biotechnology sector, particularly in enhancing customer service for coatings companies. Clients commend their professionalism, adaptability, and effective training, which fostered confidence in customer representations. Their ability to customize solutions and maintain clear communication resulted in successful project outcomes, making them a strong candidate for businesses seeking reliable support in this industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service. [Read Full Review](https://clutch.co/go-to-review/xact/35364) ##### Nonprofit Experience XACT Telesolutions has demonstrated expertise in supporting nonprofit organizations, particularly in engagement and fundraising initiatives. Clients have praised their professional representation, friendly outreach, and customer service-oriented approach, which contributed to increased participant retention in events. The team's enthusiasm for assisting nonprofits further enhances their value. Overall, potential clients in the nonprofit sector can confidently consider XACT Telesolutions as a supportive partner for successful project execution. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls. [Read Full Review](https://clutch.co/go-to-review/xact/130011) ##### Financial services Experience XACT Telesolutions demonstrates strong expertise in the Financial services sector, particularly in addressing the needs of third-party administrators for insurance companies. Client feedback highlights their professionalism, effective training protocols, and commitment to performance monitoring through detailed weekly reports. The seamless integration of their services resulted in improved client satisfaction and competitive advantage for their partners. Overall, XACT is well-equipped to enhance operational efficiency in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives. [Read Full Review](https://clutch.co/go-to-review/xact/99860) ##### Retail Experience XACT has demonstrated strong expertise in the Retail industry, notably through their effective management of customer service operations for a catalog company. Clients have praised their thorough onboarding and adaptability to unique systems, emphasizing their commitment to understanding client needs. While they face challenges with new agent proficiency, overall sentiment reflects satisfaction with their partnership approach and dedication to problem-solving, making them a reliable choice for retail businesses seeking enhanced customer engagement solutions. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117818) - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system. [Read Full Review](https://clutch.co/go-to-review/xact/166577) ##### Education Experience XACT has received positive feedback from clients in the Education industry, particularly for their expertise in call management and student support services. Clients noted XACT's ability to effectively handle complex inquiries, maintain high service standards, and act as an extension of their organizations. Their flexibility and responsiveness significantly improved retention and customer satisfaction rates, making them a reliable partner for educational institutions aiming to enhance their student engagement and support operations. - 5 reviews for education industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training. [Read Full Review](https://clutch.co/go-to-review/xact/51492) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training. [Read Full Review](https://clutch.co/go-to-review/xact/98662) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117441) ##### eCommerce Experience The feedback from eCommerce industry clients highlights XACT's expertise in customer service scaling and flexibility, crucial for adapting to fluctuating business demands. Clients appreciate their proactive approach, strong collaboration, and ability to enhance the customer experience. The positive sentiment is evident through high satisfaction rates and measurable success, including achieving service level targets and receiving numerous commendations in reviews. Overall, XACT is positioned as a strategic partner for eCommerce businesses seeking to elevate their customer engagement. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086) ##### Information technology Experience The company has received positive feedback from clients in the Information Technology industry, highlighting their strong expertise in delivering tailored solutions and effective problem-solving skills. Clients commend the provider's ability to understand complex requirements and deliver projects on time and within budget, showcasing their reliability and technical proficiency. Overall, the sentiment indicates that this company is well-equipped to meet the diverse needs of potential clients in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Super Tool for Support (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117117) ##### Sports Experience Xact Telesolutions has demonstrated significant expertise in enhancing customer service for the Sports industry, particularly in recreational events. Clients praise their proactive approach, customization of staffing models, and effective communication, leading to increased customer satisfaction exceeding 80%. Their commitment to continuous improvement and tailored solutions positions them as a strong partner for businesses seeking to elevate their customer relations in the Sports sector. - 1 review for sports industry - Unknown avg. project cost - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services. [Read Full Review](https://clutch.co/go-to-review/xact/91306) ##### Healthcare Experience XACT demonstrates strong expertise in the Healthcare sector, particularly in providing tailored answering services for medical equipment companies. Clients commend their flexibility and effective communication, which facilitate improved customer relations and operational efficiency. Over several years, XACT has adapted to client needs, showcasing their commitment to service quality and responsiveness. Their proactive adaptation based on feedback highlights their impact on client operations, making them a viable partner for businesses seeking reliable support in the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation. [Read Full Review](https://clutch.co/go-to-review/xact/111043) ##### Other Industry Experience XACT demonstrates strong expertise in providing exceptional customer service solutions within the e-commerce health supplement sector. Clients appreciate their commitment to employee development and professional conduct, leading to effective 24/7 phone support implementation. The emphasis on partnership and adaptability amidst challenges has garnered positive feedback, with clients recognizing the balance of cost and performance as a significant strength. Overall, XACT is well-regarded for its ability to enhance customer experience, making them a suitable choice for businesses in the Other Industry. - 1 review for other industry industry - $200,000 – $999,999 avg. project cost - Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. [Read Full Review](https://clutch.co/go-to-review/xact/41356) #### Very responsive XACT is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 3 fixed price Call Center Services packages Telephone Answering Service --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value. [Visit Website](https://appointmentsetteronline.com/cold-calling-and-telemarketing/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Efficient Clients have consistently praised Appointment Setter Online for their efficiency in project management and communication. One reviewer noted that appointments were scheduled on time, tasks were completed as planned, and communication remained consistent throughout the collaboration. Additionally, the team's responsiveness and ability to adapt quickly to changes were highlighted as impressive attributes, contributing to a positive overall experience despite minor suggestions for improvement in reporting. - Call Center Services for Nonprofit Organization (5.0/5, Dec 17, 2025): Project management was organized and efficient. Appointments were scheduled on time, tasks were completed as planned, and communication was consistent throughout the collaboration. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426213) #### Reviewed 6 times in the past 6 months In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Notably, clients experienced significant improvements in lead quality and conversion rates, as highlighted by the Director of Saihaj Tax Service, who noted a 'predictable pipeline' and increased scheduled meetings. The team's professionalism and structured communication received commendations, although some clients suggested enhanced performance analytics could add value. Overall, the sentiment is overwhelmingly positive, with clients appreciating the focus on qualified leads. - 6 of 6 reviews are 5 stars - 2 new reviews for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/appointment-setter-online?sort_by=date_desc&verified=true#reviews) #### Very responsive Appointment Setter Online is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 3 fixed price Call Center Services packages Award Winning Appointment Setting Team Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team. --- ### [BPO Hive LLC](https://clutch.co/profile/bpo-hive) #### 4.9 out of 5 star rating (11 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cairo, Egypt #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description BPO Hive LLC is a versatile Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company consistently receives positive feedback for their professionalism, responsiveness, and commitment to quality, with approximately 100% of reviews highlighting their effective project management and adaptability to client needs. Their pricing aligns well with client budgets, and they deliver impressive telephonic support outcomes. [Visit Website](https://bpohive.com/contact?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Reliable Clients consistently describe BPO Hive LLC as a reliable partner, highlighting their effective project management and proactive communication. One CEO noted that all deliverables were completed on time or ahead of schedule, with impressive accuracy in data entry and high issue resolution rates in customer service calls. The commitment to quality and efficiency, coupled with their responsiveness to client needs, reinforces their reputation for reliability, with no identified areas for improvement. - Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — they don't just focus on volume, but on delivering well-qualified, high-intent appointments. Their attention to detail, consistent communication, and ability to adapt strategies based on real-time feedback made them a truly reliable and results-driven partner. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777) #### Reviewed 1 time in the past 6 months In the past six months, clients have expressed high satisfaction with BPO Hive LLC, noting their professionalism, responsiveness, and commitment to project outcomes. One client highlighted a successful conversion rate of 15% while praising the team's flexibility and accountability. The company was chosen for its competitive pricing and strong ratings on Clutch. Notably, clients found BPO Hive LLC easy to approach, with no significant areas for improvement identified. - 1 of 1 reviews is 5 stars - 1 new review for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/bpo-hive?sort_by=date_desc&verified=true#reviews) #### Experience in 7 industries BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency. [Read All Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) ##### Contracting Experience BPO Hive LLC has demonstrated exceptional expertise in the Contracting industry, particularly in streamlining back-office operations for clients like 29Metals. Their strengths include high accuracy in order processing (99.8%) and significant reductions in supplier onboarding time (40%). Clients commend their adaptability and quality control, which support business growth and compliance standards. Overall, BPO Hive LLC is regarded as a reliable partner that aligns with client values and effectively enhances operational efficiency. - 1 review for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support for Mining Company (5.0/5, Nov 4, 2025): BPO Hive LLC provided back-office support for a mining company. They managed communications and relationships with the client's network of retailers, vetted new suppliers, and ensured compliance with standards. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417645) ##### Energy & natural resources Experience BPO Hive LLC has demonstrated substantial expertise in the Energy & natural resources sector, particularly in solar energy consulting. Clients commend their proactive project management, effective lead generation, and commitment to quality appointments. The company’s ability to adapt strategies based on feedback and maintain clear communication has led to improved conversion rates and enhanced efficiency. Overall, BPO Hive LLC is viewed as a reliable partner for businesses in the Energy & natural resources industry seeking to optimize lead management. - 1 review for energy & natural resources industry - Less than $10,000 avg. project cost - Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): BPO Hive LLC provides call center services for a solar energy consultancy. They handle outbound and inbound calls to qualify potential leads, schedule appointments, and enter lead data into a CRM system. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777) ##### Chemicals & Biotechnology Experience BPO Hive LLC has demonstrated strong capabilities in the Chemicals & Biotechnology sector, particularly noted for its high accuracy in data entry and effective customer service. Clients appreciate their proactive communication and organized project management, which consistently meets deadlines. The ability to adapt to shifting priorities and resolve issues promptly has earned positive feedback, highlighting their commitment to quality and efficiency. Overall, BPO Hive LLC is well-suited for businesses seeking reliable support in managing chemical data and customer interactions. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Chemical Safety Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides data entry and call center services for a chemical safety company. The team is responsible for data entry tasks, including renaming, splicing, and QA. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418076) ##### Retail Experience BPO Hive LLC has received positive feedback from clients in the retail sector, highlighting their expertise in virtual receptionist services. Clients appreciate their ability to prioritize sales opportunities and enhance communication efficiency, resulting in fewer missed calls and improved organizational flow. The company's responsiveness and alignment with client values further reinforce their strong fit for retail businesses seeking to streamline operations and focus on production. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Receptionist Services for Retail Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales opportunities. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418151) ##### Real estate Experience BPO Hive LLC has received positive feedback from a COO of a real estate company, highlighting their expertise in providing high-quality overseas staffing and talented appointment setters. Clients appreciate their value for cost, cultural fit, and effective communication. The company successfully met KPIs and demonstrated strong project management capabilities. Overall, the sentiment is highly favorable, indicating that BPO Hive LLC is a reliable partner for real estate businesses seeking efficient call center solutions. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Real Estate Company (5.0/5, Jul 28, 2023): BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220184) ##### Information technology Experience BPO Hive LLC has received positive feedback in the Information Technology sector, particularly for their lead validation services. Clients appreciate their high ratings, flexibility, and commitment, highlighting a 15% conversion rate achieved through their outsourced teleagents. The firm's responsiveness and professionalism have been noted as key strengths, making them an excellent choice for businesses seeking reliable IT solutions. Overall, their ability to deliver quality services aligns well with client needs, positioning them as a strong fit in the industry. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for CAD Solution Provider (5.0/5, Feb 19, 2026): BPO Hive LLC provides call center services for a CAD solution provider. The team helps the client validate and prequalify leads through outbound calls. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/437309) ##### Financial services Experience BPO Hive LLC has proven to be a valuable partner for financial services like Bitcoin Depot, showcasing expertise in outbound sales. Clients commend their ability to rapidly scale operations and deliver measurable results, such as increased sales pipelines. The firm is recognized for clear communication and effective project management, operating seamlessly as an extension of clients' teams. Overall sentiment indicates strong client satisfaction, making BPO Hive a compelling choice for financial services seeking consistent performance and reliable execution. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing Services for Cryptocurrency Company (5.0/5, Nov 13, 2025): BPO Hive LLC provides sales outsourcing services for a cryptocurrency company. The team is responsible for managing outbound sales from lead generation to sales closure. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/419739) ##### Consulting Experience BPO Hive LLC has received positive feedback in the Consulting industry for its expertise in talent acquisition and operational support. Clients highlight their effective communication, timely delivery, and alignment with company values. Their ability to provide insightful feedback during candidate interviews is particularly valued. However, some clients suggest that while BPO Hive excels in general skill set recruitment, a more specialized approach could further enhance their offerings. Overall, the sentiment indicates a strong fit for businesses seeking comprehensive support in building teams. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Services for Management Consulting Firm (5.0/5, Jul 28, 2023): BPO Hive LLC located, recruited, and trained talent for a management consulting firm. The team also developed strategies for roles and responsibilities, as well as systems to ensure quality operations. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220732) #### Completed projects in 4 countries - Australia (3 projects) - Canada (1 projects) - United Arab Emirates (1 projects) - United States (2 projects) This provider is available in 1 time zone: - Eastern European Time (EET) This provider is fluent in 2 languages: - English - Arabic [View Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Well-organized projects Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes. - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4 reviews mention Call Center Services Call Center Services for Third-Party Management Company 4.5/5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. - 2 of 4 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [Leadium](https://clutch.co/profile/leadium) #### 5 out of 5 star rating (70 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 5% Email Marketing - 75% Sales Outsourcing #### Company description Leadium is a company specializing in outbound telemarketing services, focusing on lead generation, appointment setting, and sales development for B2B clients. Reviews frequently highlight their professionalism, consultative approach, and ability to deliver timely results, with an 85% positive feedback rate. Around 90% of reviewers commend their strategic planning and adaptability, which contributes significantly to client success in securing high-quality leads and enhancing sales efficiency. [Visit Website](https://www.leadium.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Accessible Leadium has received positive feedback regarding their accessibility and responsiveness. Clients noted their ease of communication, with one client highlighting their willingness to listen to suggestions and adapt processes. Another client mentioned the transparency and straightforward contact methods, emphasizing that it is easy to get in touch with the team when needed. Overall, the sentiment reflects a strong appreciation for Leadium's approachability and commitment to client success. - Outbound Sales Campaign for Professional Employer Org (4.5/5, Dec 13, 2023): They seem to care about our campaign and are very accessible. They’re also flexible if you have suggestions or want to see something different. They’re not rigid and stuck in their ways. [Read Full Review](https://clutch.co/go-to-review/leadium/255884) - Appointment Setting & Lead Generation for Healthcare Company (5.0/5, Nov 21, 2023): We appreciate their availability and prompt responses. [Read Full Review](https://clutch.co/go-to-review/leadium/251030) - Outbound Marketing & Lead Generation for SaaS Company (5.0/5, Jan 2, 2019): We are scheduling weekly calls to receive frequent updates, but also to share some new ideas and best practices and use Slack for communication. I’m very impressed by how transparent they are and how easy it is to get in contact with them if we need to. [Read Full Review](https://clutch.co/go-to-review/leadium/38552) #### Reviewed 9 times in the past 6 months In recent reviews, Leadium has received positive feedback for its effective lead generation and appointment setting services. Clients noted a significant increase in the consistency and quality of meetings, with one CEO praising the 'steady flow of introductions' and another highlighting a '150% increase in booked meetings.' Communication was described as clear and adaptive, allowing for quick adjustments to strategies. Overall, clients appreciated Leadium's professionalism, strong U.S.-based team, and alignment with their values, though some suggested improvements in market insight sharing. - 9 of 9 reviews are 5 stars - Less than $10,000 avg. project cost [Read 9 Recent Reviews](https://clutch.co/profile/leadium?sort_by=date_desc&verified=true#reviews) #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience Leadium has received overwhelmingly positive feedback in the B2C Telemarketing & Telesales service, with clients noting a 70% success rate in achieving lead generation goals and impressive engagement metrics, including a 26% average open rate and 5% connect rate. Clients appreciate their consultative approach and timely deliverables. 100% of reviewers highlight Leadium's professionalism and creativity, with no significant areas for improvement noted. Their expertise significantly impacts client outreach and meeting scheduling, paving the way for successful partnerships. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/leadium#review-412310) #### 4.9 out of 5.0 rating for cost What Clients Have Said Leadium is frequently praised for providing good value for money, with clients noting their competitive pricing and effective services. For instance, a CEO highlighted that Leadium's engagement led to a consistent flow of qualified leads at a reasonable cost. Multiple clients mentioned their satisfaction with the quality of leads generated and the overall return on investment. Overall, feedback reflects a positive sentiment regarding Leadium's pricing structure and its alignment with client budgets. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) - Less than $10,000 (13 reviews) - $10,000 to $49,000 (13 reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (2 reviews) --- ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 2 reviews mention B2C Telemarketing & telesales B2C Telemarketing & telesales Experience Valoris Center demonstrates strong expertise in B2C telemarketing and telesales, with positive feedback highlighting a 20% success rate in appointment setting and an impressive 80% contact rate in outbound campaigns. Clients commend their flexibility, professionalism, and proactive approach, with 100% of reviewers expressing satisfaction and noting the absence of improvement suggestions. The company's commitment to delivering results and enhancing customer experience positions them as a reliable partner in the telemarketing sector. - 2 of 2 B2C Telemarketing & telesales reviews are 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/valoris-center#review-330920) #### 9 reviews mention Call Center Services Call Center & Sales Services for FinTech Platform Co 5.0/5 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card. - 7 of 9 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/valoris-center/330920) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 5 countries - Austria (1 projects) - Croatia (1 projects) - Italy (1 projects) - Romania (8 projects) - Russia (1 projects) This provider is fluent in 12 languages: - English - Spanish - Russian - German - French - Italian - Romanian - Serbian - Slovenian - Bulgarian - Dutch - Polish [View Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (17 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector. [Visit Website](https://www.1840andco.com/contact-center?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Reviewed 2 times in the past 6 months Recent reviews of 1840 & Company highlight a strong commitment to understanding client needs and delivering qualified talent efficiently. Clients praised their excellent communication, timely candidate sourcing, and effective project management. One client noted the significant improvement in operational efficiency and customer service, while another appreciated the seamless navigation of compliance and HR complexities. Overall, the sentiment is highly positive, with clients expressing satisfaction and recommending 1840 & Company as a valuable long-term partner. - 2 of 2 reviews are 5 stars - 1 new review for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/1840-company?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries 1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) ##### Financial services Experience 1840 & Company has received positive feedback from clients in the Financial services industry, particularly for their expertise in building teams and sourcing candidates. A notable client highlighted their successful partnership in establishing a Philippines-based accounting team, citing the company's responsiveness and effective project management. Overall, clients appreciate the professionalism and capability of 1840 & Company, making them a strong candidate for businesses seeking reliable support in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Financial Services Firm (5.0/5, Apr 15, 2024): 1840 & Company provides HR services for a financial services company. They've helped the client find and screen candidates for their Philippines-based accounting team. [Read Full Review](https://clutch.co/go-to-review/1840-company/282305) ##### Healthcare Experience 1840 & Company has demonstrated a strong capability in the Healthcare industry, particularly in improving patient communication and enhancing customer service processes. Clients have noted their professionalism, timely delivery, and proactive support, leading to reduced customer complaints and improved client retention. Their expertise in technology-based healthcare solutions positions them well to meet the demands of organizations seeking to enhance patient interaction and overall operational efficiency. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Mar 21, 2025): 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to patients. [Read Full Review](https://clutch.co/go-to-review/1840-company/361622) ##### eCommerce Experience 1840 & Company demonstrates strong expertise in the eCommerce sector, particularly in talent acquisition and market expansion. Client feedback highlights their efficiency in delivering qualified candidates swiftly while adapting to client needs and time zones. Their high ratings and responsive communication reinforce their strengths in project management. Overall, they are well-positioned to assist eCommerce businesses in achieving growth and operational goals, making them a suitable partner for similar projects. - 1 review for ecommerce industry - Unknown avg. project cost - Recruitment Services for E-Commerce Company (4.5/5, Mar 11, 2025): 1840 & Company provided recruitment services for an e-commerce company. The team was tasked with hiring local, full-time staff members to help the client launch their services in North America. [Read Full Review](https://clutch.co/go-to-review/1840-company/358564) ##### Advertising & marketing Experience 1840 & Company has garnered positive feedback for their expertise in recruitment and hiring within the Advertising & Marketing sector. Clients appreciate their organized and professional approach, as well as their ability to deliver quality candidates efficiently. The overall sentiment reflects strong satisfaction with the company's communication and responsiveness, positioning them as a reliable partner for businesses seeking effective talent solutions in marketing. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Performance Marketing Company (5.0/5, Aug 19, 2024): 1840 & Company provided recruitment services for a performance marketing company. The team was responsible for vetting applicants and implementing a professional recruitment process for the client. [Read Full Review](https://clutch.co/go-to-review/1840-company/308385) ##### Telecommunications Experience 1840 & Company has demonstrated significant expertise in the Telecommunications sector, particularly in outbound sales for VoIP services. Clients commend their strong alignment with business values, effective project management, and rapid delivery of results. The company excels in training and supporting sales teams, achieving and exceeding KPIs consistently. Their operational leadership and deep understanding of telecommunications needs set them apart, making them a promising partner for businesses seeking growth in this industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider (5.0/5, Jun 21, 2024): 1840 & Company hires, trains, and manages B2B outbound sales reps for a VoIP telecom provider. The team uses a predictive dialer, provides daily and weekly reports, and handles over 150 cold calls daily.  [Read Full Review](https://clutch.co/go-to-review/1840-company/296007) ##### Software Experience 1840 & Company has received positive feedback regarding their expertise in software solutions, particularly in customer support and data management. Clients commend their responsiveness, adaptability, and effective project management, consistently achieving high performance metrics such as a 96% customer satisfaction rate. Their commitment to understanding client needs and delivering quality results makes them a strong candidate for businesses in the software industry seeking reliable partnerships. - 3 reviews for software industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Verification for Tech Company (5.0/5, Jul 26, 2022): 1840 & Company provides data verification services for a tech company, sourcing candidates from the Philippines. They also support the client's payroll system. [Read Full Review](https://clutch.co/go-to-review/1840-company/151554) - Customer Support for Fashion Wholesale Management Platform (5.0/5, Mar 10, 2023): 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Australia, and Japan shifts. [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) - Call Center Services for Software Company (4.5/5, Jun 17, 2024): 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) ##### Manufacturing Experience 1840 & Company has demonstrated significant expertise in the Manufacturing industry, particularly in recruitment services. Clients have praised their ability to source high-quality candidates, even in challenging geographical contexts. The company maintains effective communication throughout the hiring process, delivering timely results and meeting specific client needs. Overall, their strengths in candidate sourcing and project management make them a strong candidate for businesses seeking recruitment support in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Recruitment Services for Manufacturing Company (4.5/5, Dec 15, 2023): 1840 & Company provided HR services for a manufacturing firm that caters to the irrigation industry. The team helped the client recruit a sales manager and general manager for their company. [Read Full Review](https://clutch.co/go-to-review/1840-company/256271) ##### Business services Experience 1840 & Company demonstrates strong expertise in providing tailored business services, particularly in accounting and bookkeeping. Clients appreciate their ability to match skilled professionals with specific needs, contributing to increased efficiency and capacity, as evidenced by a 25% rise in client load for one reviewer. Their proactive project management and global reach further enhance their appeal, making them a promising choice for businesses seeking reliable support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Record-Keeping Assistance for Accounting Firm (5.0/5, Feb 3, 2023): 1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week. [Read Full Review](https://clutch.co/go-to-review/1840-company/179419) ##### Food & Beverages Experience 1840 & Company has demonstrated significant expertise in supporting Food & Beverages clients, particularly seen in their collaboration with Bluestone Lane, an Australian coffee shop. Clients praise their capacity for sourcing and onboarding qualified offshore talent, which has enabled businesses to enhance back office functions. Overall, the sentiment is highly positive, highlighting their strong communication and transparent billing practices, making them a suitable partner for companies looking to scale in the Food & Beverages industry. - 1 review for food & beverages industry - $50,000 – $199,999 avg. project cost - Backoffice Support for Coffee Shop (4.5/5, Jan 23, 2023): 1840 & Company provides accounting and back office services for a coffee shop. The team is responsible for bookkeeping, accounting, and monthly billing. [Read Full Review](https://clutch.co/go-to-review/1840-company/177392) ##### Retail Experience 1840 & Company has demonstrated expertise in the Retail industry by efficiently addressing HR outsourcing needs for clients. Their quick responsiveness, effective communication, and ability to provide a tailored selection of candidates have consistently impressed clients. The positive feedback highlights their strong impact as a reliable partner in recruitment, emphasizing their capacity to deliver suitable candidates swiftly. Overall, their proven track record and strong client relationships position them as a valuable choice for retailers seeking HR solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Staff Recruitment for Startup Incubator & Accelerator (5.0/5, Jul 29, 2022): 1840 & Company provides HR services for a startup incubator and accelerator. They handle recruitment efforts; the client provides the job description, and the team selects and assesses candidates. [Read Full Review](https://clutch.co/go-to-review/1840-company/152052) ##### Human Resources Experience Client feedback highlights 1840 & Company as a valuable partner in the Human Resources industry, particularly in recruitment services. They are praised for their strong cultural alignment, cost-effective solutions, and effective communication. Clients appreciate their dedication to the hiring and onboarding processes, noting a high quality of work and timely project management. Overall, the positive sentiment suggests that 1840 & Company is well-equipped to meet diverse HR needs, making them a strong candidate for organizations seeking HR support. - 1 review for human resources industry - Unknown avg. project cost - Finance & Accounting Outsourcing for Recruitment Services Co (4.5/5, Sep 5, 2025): 1840 & Company provides outsourced finance staff for a recruitment services company. The team is responsible for managing the client's bookkeeping. [Read Full Review](https://clutch.co/go-to-review/1840-company/403628) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (3 projects) - Kenya (1 projects) - United States (9 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 10 languages: - English - Spanish - Arabic - Mandarin - French - Italian - German - Hindi - Portuguese - Romanian [View Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) --- ### [FlairsTech](https://clutch.co/profile/flairstech) #### 4.6 out of 5 star rating (10 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 10% Enterprise App Modernization - 10% AI Development - 15% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 20% IT Managed Services #### Company description FlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost. [Visit Website](https://flairstech.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients have consistently praised FlairsTech for delivering high-quality work, particularly in project management and support. One client highlighted the exceptional management skills of Ezz, who effectively aligns customer expectations and maintains transparency among stakeholders. The ability to scale resources as needed has also been commended, showcasing FlairsTech's adaptability. However, concerns regarding the retention of skilled developers indicate a need for improvement in this area, slightly tempering the overall positive sentiment. - Staff Augmentation for Software Company (3.5/5, May 24, 2023): Flairstech provides quality support and Project management resources. We can scale up and down depending on our requirement and it is easy to add and remove resources as per the requirement. [Read Full Review](https://clutch.co/go-to-review/flairstech/203879) #### Reviewed 2 times in the past 6 months Recent feedback for FlairsTech highlights their strong technical expertise and effective project management. Clients from LeagueSuite noted significant improvements in site performance and feature development, praising the team's collaboration and technical know-how. Similarly, Buildsoft emphasized FlairsTech's proficiency in DevOps and cloud technologies, appreciating their timely delivery and effective communication. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and no identified areas for improvement. - 1 of 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/flairstech?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Call Center Services Customer Service Outsourcing for Travel Agency 5.0/5 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. - 4 of 4 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/flairstech/294796) #### Completed projects in 3 countries - Australia (1 projects) - Canada (6 projects) - United States (3 projects) This provider is available in 22 time zones: - Colombia Time (COT) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Arabia Standard Time (AST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) This provider is fluent in 10 languages: - English - Spanish - Arabic - Italian - German - Dutch - French - Polish - Portuguese - Swedish [View Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a customer support services company specializing in call center and customer care services, including inbound and outbound call centers. Reviewers consistently highlight their impressive talent-finding capabilities and responsiveness, with over 80% mentioning increased productivity and customer retention. However, some noted that the hiring process could sometimes be rushed. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Exceptional performance Remote Team Solutions has consistently demonstrated exceptional performance, as highlighted by clients who praised their deep understanding of unique needs and meticulous candidate screening. One client noted their experience as 'outstanding,' emphasizing the ease of the recruitment process and the quality of talent sourced. Another client commended their seamless integration within existing workflows and the phenomenal support received during recruitment. Overall, feedback reflects a strong commitment to client success and a personalized, responsive approach. #### Reviewed 2 times in the past 6 months Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident. - 1 of 2 reviews are 5 stars - 1 new review for Call Center Services services - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Software Experience Remote Team Solutions has demonstrated exceptional expertise in the software industry, particularly in filling critical technical roles. Clients praise their responsiveness and commitment to understanding unique project needs, often exceeding expectations. The company's strong culture fit and value-for-cost ratio are highlighted as significant strengths. Overall, client sentiment is highly positive, indicating that Remote Team Solutions is a reliable partner for software companies seeking tailored talent solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### Completed projects in 5 countries - Ireland (1 projects) - Mexico (1 projects) - New Zealand (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Reviewed 2 times in the past 6 months Recent reviews of Wing Assistant reflect a strong overall sentiment, highlighting their effective customer service and administrative support. Notably, a client from Kaivac praised their seamless integration and consistent call answer rates exceeding 95%. Similarly, the CEO of Lynn Levy Land Company commended the swift onboarding process and proactive approach of their virtual assistants in real estate due diligence. Clients suggested improvements in the selection process for assigned team members, indicating a desire for greater involvement. - 1 of 2 reviews are 5 stars - 1 new review for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/wing-assistant?sort_by=date_desc&verified=true#reviews) #### 3 reviews mention Call Center Services Customer Service Outsourcing for Cleaning Systems Company 4.5/5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. - 2 of 3 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) #### Experience in 13 industries Wing Assistant has demonstrated expertise across various industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Financial Services. Clients praised their strong customer service, proactive communication, and effective administrative support, often exceeding performance metrics. Overall sentiment is positive, highlighting reliability and seamless integration into existing operations, especially in customer engagement and operational efficiency. They are particularly well-suited for organizations seeking assistance in administrative tasks, data management, and marketing support. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Real estate Experience Wing Assistant has received positive feedback from clients in the real estate industry, particularly for their expertise in digital marketing support. A Director of Marketing praised their ability to seamlessly integrate with existing teams and enhance operational bandwidth, allowing clients to focus on larger initiatives. The responsiveness and specialized marketing experience of Wing's virtual assistants have been highlighted as significant strengths, making them a compelling choice for real estate firms seeking reliable digital marketing assistance. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Software Experience Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry. - 4 reviews for software industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Education Experience Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Medical Experience Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Healthcare Experience Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services. - 2 reviews for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) ##### Construction Experience The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Consulting Experience Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) ##### Beauty & Cosmetics Experience Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) ##### Business services Experience Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Nonprofit Experience Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector. - 1 review for nonprofit industry - Unknown avg. project cost - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) ##### Financial services Experience Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) ##### Human Resources Experience Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) ##### Logistics & Supply Chain Experience Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) ##### Other Industry Experience Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) ##### Manufacturing Experience The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Home Services Experience Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Advertising & marketing Experience Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Wing Assistant for offering excellent value for money, with many stating that their pricing aligns well with budgetary constraints. For instance, a CEO noted they selected Wing due to its 'good value for cost,' while another client highlighted the 'discounted pricing' that fit their budget. Overall, the sentiment is positive, with multiple reviews emphasizing the affordability and cost-effectiveness of Wing's services, contributing significantly to client satisfaction. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (1 reviews) --- ### [ExpertCallers](https://clutch.co/profile/expertcallers) #### 4.8 out of 5 star rating (35 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 5% Email Marketing - 5% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting - 5% Market Research - 10% Sales Outsourcing #### Company description ExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature. [Visit Website](https://www.expertcallers.com/) #### Reliable ExpertCallers has consistently received positive feedback regarding their reliability from clients across various industries. Clients noted their organized project management, timely delivery of tasks, and proactive communication. For instance, one client emphasized their team's ability to adapt quickly to process adjustments and maintain high-quality customer interactions. Another client highlighted their seamless integration and professionalism, stating that ExpertCallers became an extension of their business. Overall, the sentiment reflects a strong trust in ExpertCallers' capabilities and their role in enhancing client operations. - Call Center & Sales Outsourcing for Construction Company (5.0/5, Feb 25, 2026): The project management was highly professional. ExpertCallers maintained clear communication, provided consistent updates, and delivered all milestones on time. Any feedback or adjustments we requested were implemented quickly, making collaboration smooth and effective. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438763) - Call Center Services for Home Renovation Company (5.0/5, Feb 25, 2026): The team was professional, communicative, and reliable. All tasks were delivered on schedule, and they were proactive in adjusting strategies based on results. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438775) - Virtual Assistant Services for Digital Business (4.0/5, Mar 14, 2026): They maintained clear communication and consistently delivered tasks on schedule. Their reliability and ability to quickly adapt to new tasks impressed us. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442826) - Call Center Services for Construction Company (4.5/5, Mar 23, 2026): Project management was smooth and reliable. The team consistently delivered on time, maintained clear communication, and adapted quickly to our requirements without any delays. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444681) - Call Center Services for Construction & Landscaping Company (4.0/5, Apr 9, 2026): Project management was seamless. ExpertCallers maintained clear communication, provided regular performance reports, and ensured that all tasks were executed on time. What impressed us most was their professionalism and reliability. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448858) #### Reviewed 29 times in the past 6 months In the past six months, ExpertCallers has received predominantly positive feedback from clients across various industries. Clients praised their professionalism, quick response times, and effective communication. For instance, a Marketing Director noted an impressive 40% increase in booked consultations due to ExpertCallers' efficient call handling. Another client emphasized their adaptability and ability to represent their brand authentically. Overall, clients expressed high satisfaction, with many highlighting the strong value for cost, though some suggested improvements in analytics and reporting. - 16 of 29 reviews are 5 stars - 21 new reviews for Call Center Services services - $50,000 – $199,999 avg. project cost [Read 29 Recent Reviews](https://clutch.co/profile/expertcallers?sort_by=date_desc&verified=true#reviews) #### 20 reviews mention Call Center Services Call Center Services for Flooring Company 4.5/5 — ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. - 8 of 20 Call Center Services reviews are 5 stars - 20 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862) #### Experience in 11 industries ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) ##### Home Services Experience ExpertCallers has demonstrated exceptional expertise in the Home Services industry by significantly improving customer response times and reducing missed calls for GRS Contracting. Clients praise their professionalism, structured project management, and seamless integration with existing workflows, enhancing lead conversion and client satisfaction. Their ability to offer 24/7 support adds substantial value, making them a compelling choice for businesses seeking reliable customer service solutions. - 1 review for home services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Renovation & Contracting Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a renovation and contracting company. The team managed inbound calls, responded to inquiries, provided information, and assisted with booking coordination. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445795) ##### Electric Experience ExpertCallers has demonstrated strong expertise in lead generation within the Electric industry, yielding significant increases in qualified leads and scheduled appointments for clients. Their tailored approach to outreach effectively aligned with specific business goals, enhancing sales pipeline efficiency. Clients praised their excellent project management, communication, and responsiveness, reflecting a professional commitment to delivering impactful solutions. Overall, ExpertCallers is well-positioned to support businesses in the Electric sector seeking to enhance their sales opportunities. - 1 review for electric industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Trading Company (5.0/5, Mar 4, 2026): ExpertCallers provided sales outsourcing services for a trading company. They handled lead research, outbound calling, prospect qualification, appointment scheduling, and report generation. [Read Full Review](https://clutch.co/go-to-review/expertcallers/440320) ##### Financial services Experience ExpertCallers has demonstrated strong expertise in providing virtual assistant support specifically tailored for the Financial services industry. Clients appreciate their reliability, clear communication, and ability to streamline administrative tasks, which significantly enhances productivity. The positive feedback regarding their cultural fit and value for cost indicates they are well-suited for businesses seeking efficient operational solutions. Overall, ExpertCallers is a commendable choice for organizations looking to optimize their workflows in the Financial services sector. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Digital Business (4.0/5, Mar 14, 2026): ExpertCallers provided virtual assistant support to a digital business. The team handled data entry, email management, research tasks, and administrative support to streamline the client's daily workflow. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442826) ##### Non-profit Experience ExpertCallers demonstrates strong expertise in the Non-profit sector, as highlighted by their successful partnership with Pact For Peace. They effectively conducted outreach and data collection, providing valuable insights that enhanced community engagement strategies. Clients appreciate their efficient project management, timely delivery, and clear communication across diverse audiences. Overall, ExpertCallers is well-regarded for their cultural fit, cost-effectiveness, and ability to deliver impactful solutions tailored to the needs of Non-profits. - 1 review for non-profit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Survey Research & Data Collection for Nonprofit Organization (5.0/5, Mar 14, 2026): ExpertCallers performed outreach and collected data for a nonprofit organization's community programs and awareness campaigns. The team conducted surveys, gathered feedback, and compiled reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442827) ##### Information technology Experience ExpertCallers demonstrates strong expertise in information technology, particularly in providing 24/7 support and process automation. Clients commend their collaborative approach, quick response times, and ability to deliver measurable outcomes, such as enhanced operational efficiency and customer support coverage. With a focus on cost-effectiveness and alignment with client goals, ExpertCallers positions itself as a valuable partner for organizations seeking sustainable growth and operational excellence in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Mar 12, 2026): ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406) ##### Education Experience ExpertCallers has received positive feedback from clients in the Education sector, particularly in childcare management. Clients noted their professionalism, responsiveness, and ability to understand industry-specific requirements, resulting in improved communication and faster response times to parent inquiries. The company's strengths include effective call management and lead capture, leading to increased enrollment and client satisfaction. Overall, ExpertCallers demonstrates strong expertise in enhancing operational efficiency for educational institutions, making them a suitable partner for businesses in this industry. - 2 reviews for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Childcare Center (5.0/5, Mar 14, 2026): ExpertCallers provided call center services for a childcare center. The team handled inbound calls, responded to parent questions about enrollment and schedules, and captured leads from phone inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442823) - Call Center Services for Childcare Center (4.5/5, Mar 25, 2026): ExpertCallers provided call center services for a childcare center. The team managed inbound calls, responded to inquiries about enrollment and programs, scheduled visits, and maintained communication records. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445452) ##### Contracting Experience ExpertCallers has received positive feedback from clients in the Contracting industry, highlighting their expertise in customer communication and lead management. Clients reported significant increases in client conversions, rapid response times, and improved customer satisfaction. The company's professionalism, reliability, and ability to adapt to client needs were consistently praised, solidifying their impact on business growth. Overall, ExpertCallers is well-positioned to support contracting firms aiming to enhance their customer engagement and operational efficiency. - 4 reviews for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Sales Outsourcing for Construction Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center and sales outsourcing services for a construction company. The team researched clients and markets, made outbound calls, scheduled appointments, and delivered weekly reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438763) - Call Center Services for Construction & Landscaping Company (4.0/5, Apr 9, 2026): ExpertCallers provided call center services for a construction and landscaping company. The team managed inbound and outbound customer calls, scheduled appointments, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448858) - Call Center Services for Flooring Company (4.5/5, Apr 9, 2026): ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862) - Customer Support Services for E-Commerce Company (4.5/5, Apr 10, 2026): ExpertCallers provided customer support services for an e-commerce company. The team handled customer service calls, supported order processing, resolved issues, and tracked customer interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449202) ##### Business services Experience ExpertCallers has received positive feedback from clients in the business services industry, noting their strong expertise in customer communication management. Clients highlighted significant improvements in lead conversion, customer response times, and overall engagement due to their organized project management and professionalism. Their ability to adapt to client needs and provide reliable support has made a considerable impact, contributing to increased operational efficiency and customer satisfaction. This makes ExpertCallers a solid choice for businesses seeking effective call center solutions. - 5 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Tree Services Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a tree services company. The team handled inbound and outbound calls, followed up with clients, scheduled appointments, and recorded interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438772) - Call Center Services for Tree Care Company (4.5/5, Apr 7, 2026): ExpertCallers provided call center services for a tree care company. The team handled inbound customer support, outbound follow-ups, appointment scheduling, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448252) - Back Office Outsourcing for Home Improvement Company (5.0/5, May 8, 2026): ExpertCallers provided call center services for a home improvement company. The team managed outbound calling campaigns, lead qualification, customer follow-ups, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/455588) - Customer Service & Call Center Support for Renovation Co (5.0/5, May 12, 2026): ExpertCallers provided call center and customer service support to a construction and renovation company. The team handled customer calls, appointment scheduling, outbound follow-ups, and inquiry management. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456351) - Call Center Services for Towing Company (5.0/5, May 13, 2026): ExpertCallers provided call center services for a towing company. The team managed the client's inbound customer support calls. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456676) ##### Other industries Experience ExpertCallers has received positive feedback from clients across various industries, particularly in their expertise in customer service and support. Clients commend their seamless integration into existing teams and the comparable quality of service to in-house representatives. Their strong communication and project management skills ensure timely delivery and responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting ExpertCallers' dedication, cultural fit, and ability to drive measurable success in the Other industries sector. - 4 reviews for other industries industry - 4 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Outsourcing for Presentation Co (5.0/5, Mar 12, 2026): ExpertCallers provided e-commerce sales and support for a presentation design company. The team communicated with end customers through live chat and email, offering technical support and product guidance. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442398) - Sales Outsourcing for Mobile Software Solutions Co (5.0/5, Mar 24, 2026): ExpertCallers provided sales support to a mobile software solutions company. They helped the client engage enterprise buyers globally by setting meetings with leads via email and phone outreach. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444957) - Customer Service Outsourcing for Consulting Firm (5.0/5, Apr 2, 2026): ExpertCallers provided customer service outsourcing for a consulting firm. The team was responsible for attending on-site training and handling customer support during the client's out-of-office hours. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447395) - Customer Service Outsourcing for Software Company (5.0/5, Apr 3, 2026): ExpertCallers provides ongoing customer support for a software company. The team has helped the client migrate to HubSpot Service Hub and uses Ring4 for providing call center support. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447672) ##### Automotive Experience ExpertCallers has demonstrated significant expertise in the Automotive industry, particularly in customer communication and support. Clients have reported impressive results, including a 40% increase in bookings and improved lead conversion rates. Their team is recognized for professionalism, consistency, and effective communication, making them a valuable partner for automotive service providers seeking reliable support. Overall sentiment is highly positive, with clients appreciating their alignment with company values and their significant impact on customer engagement and satisfaction. - 4 reviews for automotive industry - $50,000 – $199,999 avg. project cost - Call Center Services for Auto Detailing Company (4.5/5, Mar 19, 2026): ExpertCallers provided call center services for an auto detailing company. The team handled inbound and outbound customer calls, managed appointments, responded to inquiries, and followed up with customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444058) - Call Center Services for Truck Repair Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a truck repair company. The team handled inbound customer calls, responded to service inquiries, captured job details, and coordinated with the client's team. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445802) - Call Center Services for Auto Detailing Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for an auto detailing company. The team handled inbound customer calls, managed service inquiries, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448559) - Call Center Support for Construction & Renovation Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for a construction and renovation company. The team handled inbound and outbound calls, set appointments, qualified leads, and followed up with potential customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448560) ##### Construction Experience ExpertCallers has garnered positive feedback from clients in the construction industry for their professionalism, effective lead generation, and excellent communication skills. Clients noted significant improvements in client engagement, conversion rates, and overall project management efficiency. The company’s structured approach, timely deliverables, and ability to represent clients positively during interactions are highlighted as key strengths, making them a reliable partner for businesses seeking to enhance their customer communication and project opportunities. - 4 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Construction Company (5.0/5, Feb 24, 2026): ExpertCallers provided sales outsourcing services for a construction firm. The team managed outbound calling campaigns, lead qualification, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438367) - Call Center Services for Home Renovation Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a home renovation company. The team followed up with potential clients, nurtured leads, scheduled sales team appointments, and provided detailed reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438775) - Call Center Services for Construction Company (4.5/5, Mar 23, 2026): ExpertCallers provided call center services for a construction firm. The team handled inbound and outbound calls, responded to customer inquiries, scheduled site visits, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444681) - Outbound Calling for Construction Services (4.5/5, Apr 10, 2026): ExpertCallers provided outbound calling services for a construction company. The team reached out to prospects, set appointments, maintained a database of potential clients, and provided performance reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449201) --- ### [Paragon Sales Solutions](https://clutch.co/profile/paragon-sales-solutions) #### 4.9 out of 5 star rating (48 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Countesthorpe, England #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 5% Business Consulting - 10% Other Marketing - 25% Sales Outsourcing - 25% Social Media Marketing - 10% Web Design #### Company description Paragon Sales Solutions is a company specializing in Contact Center Services with a focus on Outbound Call Center and Telemarketing Services. The reviews reveal a strong emphasis on professionalism, responsiveness, and enthusiasm, with approximately 87% of clients praising their communication and ability to generate leads. Clients often highlight the company's ability to align with their values and deliver on expectations, with minimal areas for improvement mentioned. [Visit Website](http://www.paragonsalessolutions.co.uk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Passionate about their work Clients consistently praised Paragon Sales Solutions for their passion and enthusiasm in delivering services. One client noted the team's 'super enthusiastic' response to positive feedback, which instilled confidence during challenging phases. Another highlighted their 'enthusiastic, passionate, and driven' approach, emphasizing the company's alignment with client values. Overall, the sentiment reflects a strong appreciation for the team's commitment to understanding and supporting clients' goals, contributing to a positive collaborative experience. - Sponsorship Acquisition for Charity Support Organization (5.0/5, Aug 17, 2023): They are a customer-centered company and care. I found them enthusiastic, passionate, and driven to help. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/225972) - Sales Training & Consulting for Oak Door Business (5.0/5, May 5, 2023): We were impressed with their commitment and passion for delivering a great service - very positive. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/199621) - Lead Generation Services for Financial Education Company (4.0/5, May 29, 2025): The enthusiasm and how they empathize with you was impressive. It was a tough start in the campaign, but when we got a first positive response Kaitlin was super enthusiastic and just happy, which gave me great confidence. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/378095) #### Reviewed 2 times in the past 6 months Recent client feedback for Paragon Sales Solutions highlights their exceptional professionalism and commitment to client needs. Clients praised the team's responsiveness and ability to reflect company values in deliverables, notably in marketing and website development. Notable mentions include Megan's creativity and dedication, and the successful production of a podcast that increased visibility for a legal consultancy. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a desire for long-term collaboration. - 2 of 2 reviews are 5 stars - Unknown avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/paragon-sales-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 16 industries Paragon Sales Solutions has demonstrated significant expertise across various industries, including Manufacturing, Legal, Energy & Natural Resources, Education, Insurance, and more. Clients have consistently praised their professionalism, responsiveness, and ability to adapt to specific needs. The overall sentiment is highly positive, highlighting their effective lead generation, marketing strategies, and project management. Industries such as Energy and Education notably benefited from enhanced brand awareness and engagement, making Paragon a versatile choice for businesses seeking growth in these sectors. [Read All Reviews](https://clutch.co/profile/paragon-sales-solutions?verified=true#reviews) ##### Energy & natural resources Experience Paragon Sales Solutions has received positive feedback from clients in the Energy & Natural Resources sector, highlighting their effective communication and strong reporting capabilities. Clients appreciate the company's cultural fit and the expertise brought to outreach efforts, resulting in successful meetings booked and valuable opportunities cultivated. Overall, Paragon demonstrates a solid understanding of the industry's demands, positioning them as a competent partner for businesses seeking growth and strategic support in energy consultancy. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Energy Consultancy (5.0/5, Jan 7, 2026): Paragon Sales Solutions provides sales outsourcing services for an energy consultancy. The goal is to generate new warm opportunities through outbound calling and book meetings with the client's prospects. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/428778) ##### Retail Experience Paragon Sales Solutions has received positive feedback from clients in the Retail industry, particularly for their effective social media marketing and ongoing marketing support. Clients appreciate their timely project delivery and proactive communication, emphasizing the team's commitment to understanding project needs. Their ability to generate new leads through tailored strategies highlights their expertise and impact, making them a strong contender for businesses seeking to enhance their marketing efforts in the Retail sector. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SMM for Online Retailer (5.0/5, Jan 9, 2024): Paragon Sales Solutions provides social media marketing services for an online retailer. The team also assists the client with blogging and offers them marketing ideas. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/260249) ##### Design Experience Paragon Sales Solutions has garnered positive feedback from clients in the Design industry, highlighting their extensive knowledge and effective mentoring capabilities. Clients appreciate their ability to enhance sales strategies and business confidence. With a focus on tailored marketing advice, Paragon demonstrates strong communication and responsiveness, ensuring smooth collaboration. Overall, the firm's expertise and commitment to client success position them as a valuable partner for businesses seeking growth in the competitive Design landscape. - 1 review for design industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Consulting for Graphic Design Business (5.0/5, Jan 27, 2021): A graphic design business partners with Paragon Sales Solutions for business consulting services. The team provides mentoring and marketing advice to the client. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/47721) ##### Education Experience Paragon Sales Solutions demonstrates strong expertise in the Education sector, particularly in developing resources that foster inclusivity and enhance student employability. Clients commend their professionalism, flexibility, and clear communication, which facilitate effective project management. Notable feedback highlights the company's success in creating tailored materials, such as mentoring handbooks, which are anticipated to improve student skills and confidence. Overall, the positive sentiment and ongoing client engagements suggest Paragon Sales Solutions is a reliable partner for organizations seeking impactful educational solutions. - 2 reviews for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Financial Education Company (4.0/5, May 29, 2025): Paragon Sales Solutions provided lead generation services for a financial education company. The team was tasked with identifying warm leads for the client's training sessions. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/378095) - Graphic Design & Social Media Marketing for Education Co (5.0/5, Aug 14, 2025): Paragon Sales Solutions provides graphic design and social media marketing for an education company. The team has created a mentoring handbook, social media posts, and resources to show the client's services. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/398270) ##### Financial services Experience Paragon Sales Solutions demonstrates solid expertise in the Financial services sector, effectively assisting clients in telemarketing and lead generation. Feedback highlights their strong project management skills, timely communication, and the ability to tailor outreach strategies. While one client noted limited success in lead conversion, they appreciated the value of increased visibility and contact with potential leads. Overall, Paragon is positioned as a reliable partner for businesses seeking to enhance their market presence within the Financial services industry. - 1 review for financial services industry - Less than $10,000 avg. project cost - Lead Generation & Telemarketing for Paraplanning Company (3.5/5, Jan 27, 2021): Paragon Sales Solutions was engaged to conduct telemarketing to help generate interest in a paraplanning company. They went through data to filter out any duplicates or leads that were already contacted. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/47658) ##### Software Experience Paragon Sales Solutions has received positive feedback from clients in the Software industry for their expertise in lead generation and telemarketing services. Clients praised their flexibility, responsiveness, and ability to deliver qualified leads that resulted in significant conversion rates. With a consultative approach and strong project management, they effectively integrate into clients' teams, leading to increased opportunities and measurable success. Overall, Paragon demonstrates a strong capability to support businesses in achieving their sales objectives. - 3 reviews for software industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Regulatory Compliance & KYC Company (5.0/5, Aug 11, 2022): Paragon Sales Solutions provides lead generation services for a regulatory compliance and KYC company. They are generating leads for the client via outbound calls and emails. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/153655) - Lead Generation for LMS Provider (4.5/5, Nov 8, 2022): Paragon Sales Solutions helped an LMS provider generate qualified leads via cold calling. They assigned a telemarketing executive to make calls four hours a day and send follow-up emails to potential customers. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/165862) - Lead Generation for AI Company (5.0/5, Aug 11, 2025): Paragon Sales Solutions provides lead generation services for an AI company. The team is responsible for cold calling potential buyers, explaining the client's products, and booking demos. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/397129) ##### Insurance Experience Paragon Sales Solutions has received positive feedback from clients in the Insurance industry, particularly for their expertise in telesales, appointment setting, and data enhancement. A commercial head at Gambit Insurance Solutions highlighted their ability to improve outreach efficiency and lead generation through structured engagement. Clients appreciate their quick response times, detailed reporting, and alignment with company values, indicating that Paragon is a strong partner for organizations seeking to enhance their sales processes in the Insurance sector. - 1 review for insurance industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outbound Sales & Lead Gen for Insurance Broker (5.0/5, Apr 24, 2025): Paragon Sales Solutions was hired by an insurance broker to enhance their outbound sales efforts. The team was responsible for qualifying leads, gathering insurance renewal dates, and booking call-backs. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/369420) ##### Arts, entertainment & music Experience Paragon Sales Solutions has received positive feedback from clients in the Arts, entertainment & music industry, particularly for their effective telesales strategies and strong communication skills. Clients praised their ability to generate appointments with prospective sponsors for events, demonstrating significant impact on fundraising endeavors. The provider's alignment with client values and prompt service delivery further solidify their reputation as a capable partner for organizations aiming to enhance their outreach and sponsorship opportunities in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Telesales Services for Charity Company (5.0/5, Mar 7, 2025): Paragon Sales Solutions provided telesales services for a charity company. They were responsible for selling sponsorship opportunities for two local festivals. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/357770) ##### Environmental Services Experience Paragon Sales Solutions has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in lead generation and client engagement. Clients appreciate their responsiveness, professionalism, and ability to understand industry-specific needs, leading to successful meetings and opportunities. The company's enthusiastic approach towards environmental solutions, combined with effective communication and project management, reinforces their capability to drive impactful results in the sector. Overall, they are viewed as a valuable partner for businesses seeking to enhance their market presence. - 2 reviews for environmental services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Company (5.0/5, Sep 18, 2023): Paragon Sales Solutions has provided call center services for an IT company. The team has identified the appropriate contacts and scheduled meetings for both the client and their customers. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/233579) - Lead Generation for Winter Services Company (5.0/5, Dec 9, 2024): Paragon Sales Solutions provided lead generation services for a winter services company. The team identified and contacted leads and helped them offer a direct contact email address. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/336331) ##### Consulting Experience Paragon Sales Solutions has received positive feedback in the Consulting industry for their strong ability to generate sales leads and enhance client engagement. Clients commend their adaptability, honest communication, and alignment with company values, which contribute to effective collaboration. Their emphasis on transparency and responsiveness in project management has established them as a trusted partner, making them a viable choice for businesses seeking impactful consulting services. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation & Web Design for Management Consultancy (5.0/5, Dec 6, 2024): Paragon Sales Solutions provides lead generation services for a management consultancy. Their work focuses on generating qualified leads through sales calls and emails and upgrading the client's website. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/335893) ##### Construction Experience Paragon Sales Solutions has garnered positive feedback from clients in the Construction industry, emphasizing their expertise in generating leads and enhancing client communication. Companies like Giromax Technology and AJ Bryan Construction highlight their efficient project management, professionalism, and ability to create seamless customer experiences. Clients appreciate their responsiveness and the positive impact on business growth, indicating that Paragon is a strong partner for construction firms seeking to improve outreach and customer engagement. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Handling Services for Construction Company (5.0/5, Jan 28, 2021): Paragon Sales Solutions provides call handling services for a construction company. The team ensures that smooth and professional client relations is achieved from the moment they pick up the phone. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/49150) - Call Center Services for Construction Company (5.0/5, Oct 2, 2024): Paragon Sales Solutions works with a construction company to generate leads. Their work also involves booking in-person and online group webinars for the client's staff. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/319228) ##### Business services Experience Paragon Sales Solutions has received positive feedback within the Business services industry, highlighting their strong expertise in lead generation and appointment setting. Clients commend their effective communication, cultural alignment, and ability to deliver measurable outcomes. Notable strengths include their responsiveness and quality of service, which have resulted in successful lead acquisition and client satisfaction. Their values resonate well with clients, making them a suitable partner for businesses seeking reliable and effective sales solutions. - 2 reviews for business services industry - 2 reviews are 5 stars - Unknown avg. project cost - Digital Marketing for Business Services Company (5.0/5, May 24, 2023): Paragon Sales Solutions provided lead generation services for a business services company. The team reached out to event organizers to secure qualified leads for the business. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/203908) - Sales Appointments Arrangement for Corporate Cleaning Co (5.0/5, Jul 22, 2024): Paragon Sales Solutions arranges sales appointments for a corporate cleaning company. The team is tasked with securing meetings with verified decision-makers and achieving the agreed number of weekly meetings. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/302157) ##### Manufacturing Experience Paragon Sales Solutions has received positive feedback from clients in the Manufacturing industry, particularly for their expertise in B2B prospection and lead generation. Clients appreciate their responsive and experienced team, which delivers quick solutions tailored to specific business needs. The overall sentiment highlights their strong project management, flexibility, and ability to build meaningful connections, indicating a solid fit for manufacturing companies seeking effective sales strategies. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - B2B Prospect Connection & Telemarketing for Engineering Co (5.0/5, Feb 29, 2024): An engineering company has hired Paragon Sales Solutions to provide B2B prospects connection, lead generation, and telemarketing services. The team conducts B2B lead searches to set appointments for the client. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/272268) ##### Research Experience Paragon Sales Solutions has garnered positive feedback in the Research industry for their efficiency and effective account management. Clients commend their ability to quickly grasp organizational needs, leading to successful lead generation and membership recruitment. The overall sentiment reflects a high level of satisfaction with their timely delivery and proactive communication, establishing them as a reliable partner for businesses seeking expertise in research-related sales solutions. - 1 review for research industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Life Sciences Organization (5.0/5, Sep 22, 2023): Paragon Sales Solutions provides sales outsourcing for a life sciences company. The team is tasked with membership recruitment, event sales, and account management. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/234757) ##### Other Industry Experience Paragon Sales Solutions has received positive feedback from clients in the Other Industry sector, highlighting their expertise in sponsorship support and comprehensive digital marketing solutions. Clients commend their customer-centered approach, responsiveness, and ability to align with company values. Noteworthy strengths include their proactive project management and ability to create strategic connections, evidenced by one client reporting a robust list of potential sponsors. Overall, their enthusiastic and driven team is viewed as a strong asset for businesses seeking impactful support. - 2 reviews for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Website Revamp & Social Media for Cleaning Services Company (4.5/5, Dec 20, 2022): Paragon Sales Solutions helps a cleaning services company revamp their website, social media functions, and Google listings.  [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/172755) - Sponsorship Acquisition for Charity Support Organization (5.0/5, Aug 17, 2023): Paragon Sales Solutions was hired by a charity support organization for their marketing strategy services. The team was responsible for acquiring sponsorship deals and raising awareness for the client's event. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/225972) ##### Legal Experience Paragon Sales Solutions has demonstrated expertise in enhancing brand awareness and client engagement in the Legal industry, particularly noted by a Director at Bond Legal. The company effectively created and scheduled high-quality social media content, resulting in increased engagement. Clients appreciate their responsive communication and efficient project management, making them a strong candidate for legal firms seeking effective marketing solutions. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SMM for Legal & HR Services Firm (5.0/5, Aug 16, 2023): Paragon Sales Solutions provided ongoing social media marketing for a Bond Legal firm to increase brand awareness. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/225602) ##### Advertising & marketing Experience Paragon Sales Solutions demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and relationship building. Clients commend their professionalism, attentive approach, and effective project management, noting successful outcomes in attendee recruitment and client engagement. The team's ability to foster relationships over immediate sales is highlighted as a key strength, making them a valuable partner for businesses looking to enhance their marketing efforts through strategic outreach and customer rapport. - 2 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation & Telephony Services for Marketing Firm (4.5/5, Jul 1, 2021): Paragon Sales Solutions provided calling services for a digital marketing agency. They reached out to potential customers and offered free SEO reports from the agency. They also set up meetings for the client.  [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/70684) - Lead Generation for Digital Marketing Company (5.0/5, Aug 10, 2023): Paragon Sales Solutions provided lead generation services for a digital marketing company. The team helped attract and recruit attendees for a webinar. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/224352) ##### Consumer Products Experience Paragon Sales Solutions has demonstrated strong expertise in the Consumer Products industry, receiving positive feedback for their effective sales training and marketing strategies. Clients noted their ability to inspire teams, enhance brand awareness, and adapt strategies to changing market conditions. With a commitment to collaboration and innovative ideas, they successfully helped clients transition to digital marketing platforms. Overall, their enthusiastic approach and willingness to explore new ideas make them a strong candidate for businesses seeking growth in the Consumer Products sector. - 2 reviews for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Social Media Marketing for Luxury Chocolate Company (4.5/5, Jan 26, 2021): A luxury chocolate company works with Paragon Sales Solutions for their social media marketing services. They are responsible for raising brand awareness on Facebook, Instagram, LinkedIn, Twitter, and YouTube. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/46409) - Sales Training & Consulting for Oak Door Business (5.0/5, May 5, 2023): Paragon Sales Solutions provided sales training and support for an oak door business. The goal was to increase the internal team's sales awareness and confidence. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/199621) ##### IT Services Experience Paragon Sales Solutions demonstrates strong expertise in IT services, particularly in executing effective telesales campaigns. Clients appreciate their professionalism and the tangible results they deliver, such as generating multiple leads and maintaining excellent communication throughout projects. Their ability to source targeted data and provide measurable outcomes reinforces their reputation as a reliable partner in the IT services industry, making them a compelling choice for businesses seeking impactful sales solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telesales Campaign for Website Development Agency (5.0/5, Nov 27, 2022): Paragon Sales Solutions provides telesales services to a website development agency. They source and purchase appropriate, targeted data and execute a direct dial campaign.  [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/168997) ##### Beauty & Cosmetics Experience Paragon Sales Solutions has demonstrated substantial expertise in the Beauty & Cosmetics industry, particularly in sales training for eco grooming products. Clients have praised their effective in-person training sessions, which utilize industry knowledge and practical examples. The positive feedback highlights their commitment to long-term growth and memorable client experiences. Overall, their tailored approach and thorough follow-up reinforce their suitability for businesses seeking to enhance sales strategies in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Training for Eco Grooming Company (5.0/5, Jun 16, 2021): Paragon Sales Solutions provided sales training to an eco grooming company's internal staff to help increase sales and revenue. They shared industry knowledge through presentations, books, and more. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/55781) ##### Sports Experience Paragon Sales Solutions demonstrates strong expertise in the Sports industry, particularly in membership sales for organizations like Koi Sports CIC. Clients commend their exceptional customer service, quick campaign setup, and ability to foster new relationships, which are vital in a post-COVID environment. The provider's thorough understanding of client needs and dedication to delivering value, even on a limited budget, highlight their commitment to supporting grassroots sports initiatives. Overall, Paragon Sales Solutions is well-suited for businesses in the Sports sector seeking tailored sales solutions. - 1 review for sports industry - Less than $10,000 avg. project cost - Telemarketing Services for Nonprofit Sports Agency (4.5/5, Jun 14, 2021): Paragon Sales Solutions provided telemarketing services for a nonprofit. They sold memberships for the services that the client offers. They also provided a list of contacts interested in the client. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/53496) ##### Automotive Experience Paragon Sales Solutions demonstrates strong expertise in the Automotive industry, particularly in telemarketing and client outreach. Clients appreciate their effective communication and attention to detail, which foster a seamless integration into their teams. Their strategic approach has notably assisted businesses in connecting with major dealerships, indicating a significant positive impact on clients' sales efforts. Overall, Paragon is well-regarded for their professionalism and ability to deliver results in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telemarketing & LinkedIn Services for Transportation Firm (5.0/5, Apr 5, 2021): Paragon Sales Solutions conducts calls on behalf of a vehicle transportation firm, who needs to network with third-party clients. To acquire more customers, the team also manages the firm’s LinkedIn account. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/116617) ##### Nonprofit Experience Paragon Sales Solutions has demonstrated significant expertise in the Nonprofit sector, notably through their pro bono support of a Christian charity. Clients commend their exceptional communication, flexibility, and commitment, evidenced by a 1500% increase in engagement during a 10-week social media campaign. Their proactive approach and can-do attitude have garnered positive feedback, highlighting their impact on raising organizational profiles and fostering community engagement. Overall, their strengths suggest they are a valuable partner for Nonprofits seeking marketing support. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Facebook Marketing Campaign & Fundraising for Youth Charity (5.0/5, Feb 3, 2021): Paragon Sales Solutions ran a 10-week social media marketing campaign for a Christian charity organization. They filmed videos and posted them on Facebook on behalf of the client.  [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/55545) ##### Healthcare Experience Paragon Sales Solutions has demonstrated significant expertise in the healthcare sector, particularly in medical marketing for businesses like LM Clinical. Their impactful strategies led to an 18% increase in social media reach and over 1,000 additional views on Instagram within just two months. Clients praise their professionalism, adaptability, and proactive communication, indicating a strong capability to meet healthcare marketing needs effectively. This track record suggests they are a reliable choice for healthcare providers seeking to enhance their marketing efforts. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Social Media Marketing Support for Clinical Skincare Company (5.0/5, Jan 21, 2021): Paragon Sales Solutions works with a medical-grade skincare company on their marketing needs. They run social media efforts across Instagram and Facebook, make key recommendations, and produce content.  [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/42095) ##### Media Experience Paragon Sales Solutions has received positive feedback from clients in the Media industry, highlighting their effective sales strategies and strong communication. Clients appreciate their willingness to support and assist throughout the project, which has led to successful outcomes, such as winning new business. Their expertise in generating targeted sales lists and building relationships within the industry underscores their capability to drive results for companies seeking growth in media-related services. - 1 review for media industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Marketing for Video Production Company (5.0/5, Jan 14, 2021): A media production company engaged with Paragon Sales Solutions for their marketing services. The team was tasked to take charge of contacting clients within the targeted industries for their services. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/35154) ##### Real estate Experience Paragon Sales Solutions has received positive feedback from clients in the real estate industry, highlighting their expertise in telecommunications sales services. Clients appreciate their responsive communication, transparency, and effective need assessments, which have led to increased client acquisition and a solid sales process. The company's strengths lie in supporting small businesses and offering scalable solutions, making them a valuable partner for those seeking to enhance their sales efforts in real estate. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telecommunication Sales Services for Property Inspection Co. (5.0/5, Jan 8, 2021): Paragon Sales Solutions provides sales call services for a home inventory asset company. Their work research and telecommunications. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/30586) ##### Supply Chain, Logistics, and Transport Experience Paragon Sales Solutions has demonstrated significant expertise in the Supply Chain, Logistics, and Transport sectors, with clients highlighting their strengths in project management and customer support. Reviews emphasize the company's effective website design and SEO capabilities, along with valuable telesales assistance. Clients appreciate the team's in-depth knowledge and responsiveness, indicating a strong alignment with client objectives. Overall, Paragon Sales Solutions is well-regarded for delivering on expectations and providing impactful solutions tailored to the industry's needs. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Web Design, SEO & Sales Outsourcing for Training Co (5.0/5, Dec 5, 2025): Paragon Sales Solutions has designed a website for a training company. The team has also worked on the client's SEO and provided networking and telesales services. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/423909) ##### Wellness & Fitness Experience Paragon Sales Solutions has demonstrated strong expertise in the Wellness & Fitness industry, particularly in lead engagement and event attendance optimization. Clients appreciate their personable approach and alignment with company values, resulting in effective communication and project management. Feedback highlights the successful execution of cold calling strategies, leading to valuable insights and increased participation in events. Overall, the sentiment indicates that Paragon is a reliable partner for businesses in the Wellness & Fitness sector seeking innovative sales solutions. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Fitness Management Software Company (5.0/5, May 3, 2023): A fitness management software company has hired Paragon Sales Solutions to cold call their leads. The team books the client's potential leads for an in-person demo and invites them to free events. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/199094) #### 4.8 out of 5.0 rating for cost What Clients Have Said Paragon Sales Solutions is frequently recognized for offering excellent value for money, aligning with clients' budgets while delivering high-quality results. Clients noted that the company provided a good return on investment, with one stating, 'Pricing fit our budget' and others appreciating the 'good value for cost.' Overall, sentiment is positive, with many clients expressing satisfaction with the affordability and effectiveness of the services provided. [Read All Reviews](https://clutch.co/profile/paragon-sales-solutions?verified=true#reviews) - Less than $10,000 (18 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience ContactPoint 360 has received overwhelmingly positive feedback in their B2C Telemarketing & Telesales services, with a 95% satisfaction rate among clients. Reviewers consistently highlight their commitment to quality, effective communication, and seamless integration with internal teams. Notable strengths include improved customer support response times and a structured project management approach. Clients appreciate the value for cost, with no significant areas for improvement noted, reinforcing ContactPoint 360's impact on enhancing customer interactions. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - 1 new review for B2C Telemarketing & telesales in past 6 months - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/contactpoint-360#review-429756) #### 3 reviews mention Call Center Services Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 9 industries Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) ##### Construction Experience Uassist.ME has demonstrated strong expertise in the Construction industry through their effective communication and organizational skills. Clients appreciate their professional assistants who seamlessly integrate into teams, alleviating workloads and enhancing project efficiency. The positive feedback highlights their responsiveness and commitment to client needs, making them a reliable partner for construction firms seeking support. Overall, their ability to contribute significantly to project success positions them as a favorable choice for businesses in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases. [Read Full Review](https://clutch.co/go-to-review/uassistme/72635) ##### Advertising & marketing Experience Uassist.ME has received positive feedback from clients in the Advertising & Marketing industry for their expertise in virtual assistance and project management. Clients highlighted their effective communication, quick data collection, and ability to enhance organizational efficiency. The company's support has led to improved client acquisition rates and expedited project completion timelines. Overall, Uassist.ME is recognized for its cost-effectiveness and dedication, making it a strong candidate for businesses seeking reliable support in their marketing initiatives. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together. [Read Full Review](https://clutch.co/go-to-review/uassistme/3428) - Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/25673) - LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit.  [Read Full Review](https://clutch.co/go-to-review/uassistme/30404) - Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services. [Read Full Review](https://clutch.co/go-to-review/uassistme/110001) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) - Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website. [Read Full Review](https://clutch.co/go-to-review/uassistme/136867) - Data Collection Services for Media Buying Company (5.0/5, Jun 24, 2026): Uassist.ME provides data collection services for a media buying company. The team gathers backend information to update the client's system, including circulation, deadlines, rates, and publication dates. [Read Full Review](https://clutch.co/go-to-review/uassistme/467265) ##### Food & Beverage Experience Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121) ##### Financial services Experience Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity. - 4 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily. [Read Full Review](https://clutch.co/go-to-review/uassistme/110885) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) ##### Healthcare Experience Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support. - 2 reviews for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/93405) - Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) ##### Media Experience Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports. [Read Full Review](https://clutch.co/go-to-review/uassistme/93333) ##### Environmental Services Experience Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry. - 1 review for environmental services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination. [Read Full Review](https://clutch.co/go-to-review/uassistme/134529) ##### Information technology Experience Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976) ##### Consumer Products Experience Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) ##### Food & Beverages Experience Uassist.ME has demonstrated strong expertise in supporting businesses within the Food & Beverages industry, particularly through effective management of vendor relations, graphic design, and bilingual communication. Clients appreciate their fast turnaround times, cost-effectiveness, and familiarity with brand needs, contributing to efficient operations. The overall sentiment is positive, highlighting their ability to meet diverse challenges in a timely manner, though clients suggest enhancing direct communication methods. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website. [Read Full Review](https://clutch.co/go-to-review/uassistme/140083) ##### Legal Experience The feedback from legal industry clients regarding Uassist.ME indicates a significant dissatisfaction with their virtual assistant services. Clients reported subpar work quality, including frequent grammatical and spelling errors, and issues with project management and adherence to agreed hours. The company's claims of professionalism contrasted sharply with actual performance, leading to frustration and a lack of timely deliverables. Overall, potential clients in the legal sector may find Uassist.ME's expertise and reliability insufficient for their needs. - 1 review for legal industry - Less than $10,000 avg. project cost - Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements. [Read Full Review](https://clutch.co/go-to-review/uassistme/72695) ##### Other Industry Experience Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance. - 2 reviews for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace. [Read Full Review](https://clutch.co/go-to-review/uassistme/32585) - Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports.  [Read Full Review](https://clutch.co/go-to-review/uassistme/38014) ##### Real estate Experience Uassist.ME has received positive feedback from clients in the real estate industry, emphasizing their expertise in lead management, administrative support, and marketing services. Clients noted significant improvements, such as increased conversion rates and enhanced operational efficiency. The company's strong communication skills and culturally aligned workforce were highlighted as major strengths. Overall, clients expressed satisfaction with the tailored support provided, reinforcing Uassist.ME as a valuable partner for real estate businesses seeking reliable assistance. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.  [Read Full Review](https://clutch.co/go-to-review/uassistme/21965) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) - Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription. [Read Full Review](https://clutch.co/go-to-review/uassistme/56897) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/105579) - Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork. [Read Full Review](https://clutch.co/go-to-review/uassistme/132977) ##### IT Services Experience Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) ##### Contracting Experience Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (8 reviews) - $50,000 to $199,999 (6 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Brazil (1 projects) - Canada (2 projects) - United States (29 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) --- ### [MarKam Solutions](https://clutch.co/profile/markam-solutions) #### 5 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach. [Visit Website](https://www.markamsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations. - Call Center Services for Logistics & Supply Chain Company (5.0/5, Nov 7, 2024): They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217) #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience MarKam Solutions demonstrates strong expertise in B2C Telemarketing and telesales, achieving sales goals while providing cost-effective staffing solutions. Clients have reported 100% satisfaction, highlighting the company's cultural fit, industry knowledge, and quality of service. Notably, they effectively managed workforce fluctuations and exceeded expectations in project delivery. Positive feedback emphasizes ongoing collaboration and valuable insights, with no reported areas for improvement. Overall, their commitment to client success positions them as a reliable partner in the telemarketing sector. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - 1 new review for B2C Telemarketing & telesales in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/markam-solutions#review-360924) #### Experience in 5 industries MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) ##### Advertising & marketing Experience MarKam Solutions has received positive feedback in the Advertising & marketing sector, showcasing expertise in lead generation, sales lifecycle optimization, and Amazon account management. Clients have noted a 50% increase in lead generation and a 35% improvement in conversion rates. The company demonstrates exceptional project management with timely deliverables and proactive communication. Their ability to adapt quickly and provide strategic insights further underscores their strength in delivering successful marketing solutions, making them a viable option for businesses seeking growth in this industry. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Lead Gen for Advertising Account Co (5.0/5, Feb 13, 2025): MarKam Solutions provides sales outsourcing services for an advertising account company. The team is responsible for enhancing the client's lead generation efforts and managing their outbound reach. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/351947) - Back Office Outsourcing for Creative Agency (5.0/5, Nov 5, 2025): MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and training. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) ##### Information technology Experience MarKam Solutions has received positive feedback from clients in the Information Technology industry, highlighting their expertise in providing tailored technical support services. Clients appreciate the company's strong communication, adaptability, and commitment to meeting specific needs, emphasizing a high level of professionalism and corporate culture. Overall sentiment indicates that MarKam Solutions delivers exceptional value for cost, making them a suitable choice for businesses seeking reliable IT support. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services & Customer Service for Cybersecurity Co (5.0/5, Nov 6, 2025): MarKam Solutions provides Tier 1 and Tier 2 technical support for a cybersecurity company. The team is responsible for answering calls in C1 English within 15 seconds and resolving issues within 15 minutes. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/418150) ##### Supply Chain, Logistics, and Transport Experience MarKam Solutions has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry for their expertise in operational efficiency, cost reduction, and customer satisfaction improvement. Clients commend their ability to quickly adapt and provide valuable insights, leading to measurable outcomes such as a 35% decrease in labor costs and a 15% increase in sales conversion rates. Their commitment to timely delivery and professional communication enhances their reputation as a trusted partner in the industry. - 3 reviews for supply chain, logistics, and transport industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Logistics & Supply Chain Company (5.0/5, Nov 7, 2024): MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217) - Call Center Services for Auto Transport Broker (5.0/5, Mar 19, 2025): MarKam Solutions provides outsourcing services for an auto transport broker. The team has hired, trained, and delivered phone agents for the client and provided consultation and coaching. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360924) - Customer Services & Sales Staffing for Auto Transport Co (5.0/5, Mar 19, 2025): MarKam Solutions provides ongoing staffing services for an auto transport company. The team is responsible for growing the client's sales, customer service, and operations teams. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360925) ##### Manufacturing Experience MarKam Solutions has demonstrated strong expertise within the Manufacturing industry, particularly in enhancing customer service frameworks for manufacturers. A furniture manufacturer reported significant improvements, including a reduction in abandon rates from 35% to 5% and a 30% increase in customer satisfaction. Clients appreciate their professional project management, timely deliverables, and in-depth knowledge of technology and compliance processes, making them a compelling choice for manufacturers seeking to optimize customer interaction and operational efficiency. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Furniture Manufacturer (5.0/5, Nov 1, 2024): MarKam Solutions has set up a customer service framework for a furniture manufacturer. The team has also optimized the client's phone and email support processes to increase customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/327716) ##### Transportation Experience MarKam Solutions has demonstrated strong expertise in the Transportation industry by successfully establishing sales and customer service departments for clients like AES Shipping. Their commitment to timely task completion and adherence to industry compliance has resulted in an 11% increase in sales and high customer satisfaction ratings. Clients appreciate their attention to detail, effective communication, and ability to implement industry-leading strategies, making them a valuable partner for businesses seeking to enhance operational efficiency and customer engagement. - 1 review for transportation industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Customer Service Outsourcing for Transportation Co (5.0/5, Sep 9, 2024): MarKam Solutions provides sales and customer service outsourcing services for a transportation company. The team is responsible for managing the client's sales and operation offices. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/313055) #### Completed projects in 3 countries - Bulgaria (3 projects) - United States (4 projects) - England (1 projects) This provider is fluent in 10 languages: - Arabic - English - Dutch - German - Romanian - Spanish - Swedish - Russian - Portuguese - Italian [View Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) #### Very responsive OBI Services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls. [Visit Website](https://outsourced.co/) #### Helpful Clients have positively highlighted the helpfulness of Outsourced's team, particularly noting the significant support from individuals like Michelle, whose assistance was deemed crucial for continued collaboration. Reviewers emphasized Outsourced's effective communication and project management, describing the team as 'fantastic' and 'more than helpful.' Overall, the sentiment surrounding helpfulness is strong, with clients appreciating the proactive and committed approach of Outsourced's personnel, which has facilitated seamless project execution. - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!). [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): Your people. They are very good, polite, friendly, organised and structured in how they manage the process. Additionally, I would say that the engaged way on which they all conduct their business. Everyone feels fully committed and helpful, and the communication is outstanding. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) - Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Michelle has been very helpful. If it weren’t for her, we probably would have left Outsourced a long time ago. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820) #### Reviewed 1 time in the past 6 months Recent reviews of Outsourced indicate a generally positive sentiment, particularly regarding their recruitment services. Clients have praised the efficient hiring process and the cultural fit of the team members provided. One client specifically highlighted the exceptional support from Michelle, the Client Success Director, noting her critical role in their ongoing partnership. However, some frustrations were mentioned concerning staff operating controls, suggesting room for improvement in management practices. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### Experience in 8 industries Outsourced has demonstrated expertise across multiple industries including Contracting, Legal, Telecommunications, eCommerce, Information Technology, and Media. Clients commend their recruitment efficiency, project management, and communication skills, noting significant cost savings and quality talent acquisition. Overall sentiment is positive, with clients appreciating their cultural alignment and responsiveness. This positions Outsourced as a strong partner for companies seeking staffing and project management solutions, particularly in sectors requiring technical and administrative support. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Information technology Experience Outsourced demonstrates strong expertise in the Information Technology industry, particularly in remote staffing and project management. Clients have praised their responsiveness, effective communication, and ability to deliver high-quality talent tailored to specific needs. The company's strengths include timely project execution and a broad selection of skilled technicians, making them a valuable partner for companies seeking to enhance their IT capabilities. Overall, feedback indicates a positive sentiment, suggesting that Outsourced is well-suited for businesses in the technology sector. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) ##### Contracting Experience Reviews highlight Outsourced's expertise in recruitment solutions for the Contracting industry, particularly in streamlining hiring processes. Clients commend their ability to integrate seamlessly into existing teams, significantly reduce costs, and enhance recruitment efficiency. The positive sentiment is underscored by strong client relationships, notably with their Client Success Director, Michelle, who has been pivotal in ensuring client satisfaction. Overall, Outsourced is a promising fit for businesses seeking to optimize their recruitment strategies. - 1 review for contracting industry - Unknown avg. project cost - Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Outsourced for its competitive pricing and overall value for money. For instance, one CEO noted that Outsourced's offerings were 'relatively cheap compared to Australia,' highlighting significant cost savings. Another client emphasized that the pricing fit their budget while providing 'good value for cost.' Overall, the sentiment reflects satisfaction with the affordability and quality of services, making Outsourced a favorable choice for various projects. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a company specializing in Contact Center Services, offering inbound call handling, customer support, and telephonic support across various industries. The firm has consistently received positive feedback, with around 95% of reviews highlighting their professionalism and effective communication. Their ability to reduce missed calls and improve response times has been commended by 90% of clients, emphasizing their integration of trained agents with AI-assisted systems. [Visit Website](https://bpo.topcustomerservice.com/) #### Helpful Clients have expressed a high level of satisfaction with Top Customer Service, highlighting their helpfulness and expertise. One client noted that their technical support team significantly improved the management of customer interactions, emphasizing their knowledge of the recruitment sector. Another client praised the seamless handling of the proctoring process and the reduction in technical issues, stating the team is well-trained and responsive. Overall, feedback reflects a strong sentiment of appreciation for their professionalism and effective communication. - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for. It has been helpful to us. If you need technical support, Top Customer Service has a very good technical team. They have tier 1, tier 2, and tier 3 support, and they’re very helpful. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience Top Customer Service has received overwhelmingly positive feedback in the B2C Telemarketing and Telesales sector, with clients highlighting their efficient call handling and job dispatching. Notably, 100% of reviewers expressed satisfaction with their timely responses and project management. Clients appreciate their value alignment and strong customer support, stating that they help optimize operations effectively. Overall sentiment reflects a high level of expertise, with no reported areas for improvement. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/top-customer-service#review-383904) #### 12 reviews mention Call Center Services Call Center Services for eCommerce Products Brand 5.0/5 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. - 12 of 12 Call Center Services reviews are 5 stars - 7 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387737) #### Experience in 15 industries Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) ##### Advertising & marketing Experience Top Customer Service demonstrates significant expertise in the Advertising & marketing sector, particularly in content creation and customer service outsourcing. Clients commend their ability to produce high-quality, SEO-aligned content that enhances brand messaging and improves online presence. Their effective project management and responsiveness have led to increased user engagement and client satisfaction. Overall, their strengths in understanding brand voice and delivering tailored solutions make them a strong fit for businesses seeking to enhance their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Digital Agency (5.0/5, Jul 9, 2025): Top Customer Service has been hired by a digital agency to handle their customer service needs. The team is responsible for managing business calls, emails, and chats using RingCentral and Tawk.to. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/388610) - Content Writing Services for Digital Marketing Agency (5.0/5, Apr 19, 2026): Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150) ##### Automotive Experience Top Customer Service has received positive feedback from clients in the Automotive industry for their expertise in managing customer communications. Clients reported improved response times, enhanced customer satisfaction, and a professional representation of their businesses. The team effectively handled inquiries and appointment scheduling, demonstrating strong project management and organization. Their ability to adapt to client needs and maintain clear communication further solidifies their reputation as a reliable partner for automotive businesses seeking efficient customer support solutions. - 4 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Automotive Detailing Co (5.0/5, Dec 18, 2025): Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426401) - Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support solutions for a towing company. The team answered phone calls, responded to messages, managed appointment requests, and handled customer inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036) - Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): Top Customer Service provided customer support outsourcing services for a truck repair and maintenance company. The team managed the client's phone and email support and used a ticket-tracking system. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655) - Call Center Services for Auto Detailing Company (5.0/5, Mar 12, 2026): Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442256) ##### Electric Experience Top Customer Service has received positive feedback from clients in the Electric industry, highlighting their expertise in customer support and call handling. Clients noted the professionalism of their agents, effective communication, and ability to reduce response times, leading to improved customer satisfaction. Their impact is evident in enhanced organization of service requests and strengthened client relationships, making them a strong candidate for businesses seeking reliable support in the Electric sector. - 2 reviews for electric industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Electrical Products Company (5.0/5, Mar 2, 2026): Top Customer Service provided customer service outsourcing for an electrical products company. The team managed inbound calls, responded to inquiries, managed emails, and assisted with service coordination. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439728) - Call Center Services for Electrical Services Firm (5.0/5, Mar 12, 2026): Top Customer Service provides call center services for an electrical services company. They handle customer support, document service requests, and schedule appointments for the client's electrical services. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442176) ##### Home Services Experience Top Customer Service has demonstrated significant expertise in the Home Services industry, providing comprehensive call center support and job dispatching services. Clients noted improvements in response times, customer communication, and operational efficiency, leading to higher job completion rates. Their professionalism and alignment with client values were particularly praised. Overall, the positive sentiment indicates they are a strong candidate for businesses seeking reliable customer service solutions within the Home Services sector. - 2 reviews for home services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Top Customer Service provides call center services for an air duct and chimney cleaning company. The team handles all incoming and outgoing calls, dispatches technicians, and follows up with customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904) - Call Center Services for Home Safety & Improvement Firm (5.0/5, Mar 12, 2026): Top Customer Service provided call center support to a home safety and improvement firm. They handled inbound customer calls, answered questions about the client's services, and scheduled consultations. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442173) ##### Contracting Experience Top Customer Service has demonstrated exceptional expertise in the Contracting industry, specifically in managing customer inquiries for roofing services. Clients appreciate their ability to enhance response times and streamline communication, leading to improved customer satisfaction. The team is noted for its professionalism and adherence to client branding, ensuring a consistent representation. Overall, their proactive project management and effective call handling make them a strong candidate for businesses seeking reliable customer service support in the Contracting sector. - 1 review for contracting industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Roofing Company (5.0/5, Mar 12, 2026): Top Customer Service provided customer support services for a roofing company. They combined trained agents with AI-assisted systems to handle customer inquiries and appointment requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442170) ##### Education Experience Top Customer Service has garnered positive feedback from clients in the Education sector, particularly in childcare and online education. Clients praised their expertise in improving communication systems and support efficiency, resulting in faster response times and higher parent satisfaction. Their commitment to understanding clients' brand voice and fostering a supportive communication environment stands out. Overall, their reliable project management and adaptability demonstrate their strength in delivering quality service tailored to educational institutions' needs. - 4 reviews for education industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Online Education Company (5.0/5, Dec 17, 2025): Top Customer Service provided customer support services for an online education company. The team handled email and message-based customer support, helping to maintain consistent communication with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426115) - Customer Service Outsourcing for Daycare Center (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a daycare center. The team answered phone calls, responded to chats and emails, helped parents with questions, and ensured no message went unanswered. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426682) - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): Top Customer Service provided customer service outsourcing for a daycare center. The team was responsible for handling email and phone support, streamlining their ticketing system, and training their staff. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) - Customer Support Services for Childcare Center (5.0/5, Mar 4, 2026): Top Customer Service provided customer support for a childcare center. The team managed inbound parent inquiries by phone, email, and live chat, answered inquiries, and handled general information requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/440316) ##### Business services Experience Top Customer Service demonstrates notable expertise in the Business services industry, with clients praising their professionalism, responsiveness, and effective project management. Their ability to enhance customer support processes—evidenced by significant improvements in response times and customer satisfaction—highlights their strengths. Clients also appreciated the custom solutions and clear communication, making them a strong fit for businesses seeking to streamline operations and elevate customer experiences. - 2 reviews for business services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service designed and developed a custom customer-support portal for an appliance repair company. The team implemented modules for ticketing, customer inquiries, FAQs, and service request tracking. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033) - Customer Support Services for Tree Care Company (5.0/5, Mar 1, 2026): Top Customer Service provided outsourced customer support for a tree care company. Their team handled incoming calls, managed customer inquiries, scheduled service requests, and communicated with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439623) ##### Construction Experience Top Customer Service has demonstrated significant expertise in enhancing customer communication processes within the Construction industry. Clients reported improved response times, higher client satisfaction, and better organization of customer interactions. The company's strengths include a structured approach to problem-solving and effective training tailored to construction-specific needs. Overall, feedback highlights Top Customer Service's professionalism and its positive impact on client relationships, making them a suitable partner for businesses seeking to enhance their customer support systems. - 5 reviews for construction industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a construction company. The team answered phone calls, responded to emails and messages, managed client follow-ups, and scheduled inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426698) - Customer Support for Home Renovation Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a home renovation company. The team handled lead management and appointment scheduling, focusing on improving the client's customer response process. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427016) - Back Office Outsourcing for Construction Company (5.0/5, Feb 17, 2026): Top Customer Service provides customer support outsourcing services for a construction company. The team has recruited and trained customer service representatives who handle inbound and outbound inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436881) - Customer Support Consulting for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service evaluated a construction company's customer support workflow, designed a more efficient support system, and trained their team on best practices for client interaction. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437791) - Customer Service Outsourcing for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service provided customer service outsourcing for a construction company. The team evaluated the client's workflow, implemented response systems, and provided improvement guidance. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437793) ##### Legal Experience Top Customer Service has proven expertise in delivering exceptional call center support tailored for the legal industry. Clients report improved response times, enhanced client satisfaction, and efficient handling of inquiries, which allowed legal teams to focus on their core work. Their professionalism and understanding of legal processes stand out, making them a reliable partner for law firms seeking to optimize client communication and service delivery. - 3 reviews for legal industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Customer Support for Registration Services Co (5.0/5, Jul 18, 2025): Top Customer Service provides 24/7 outsourced customer support and call center services for a legal registration services company. The team handles phone, chat, and email queries using HubSpot and PhoneBurner. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/391162) - Call Center Services for Law Firm (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a law firm. The team managed inbound calls, client inquiries, appointment scheduling, and basic case-related communication. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434810) - Call Center Services for Law Firm (5.0/5, Feb 16, 2026): Top Customer Service provided call center services for a law firm. The team handled inquiries, scheduled appointments, logged client requests, followed up, communicated with the client, and more. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436658) ##### Medical Experience Top Customer Service demonstrates strong expertise in the Medical industry, particularly in dental care, as evidenced by their effective management of patient calls and appointment scheduling for Sea View Dental Center. Clients highlight their professionalism, prompt communication, and ability to enhance patient satisfaction through organized support. The positive outcomes include improved call handling and reduced missed appointments, indicating that Top Customer Service can significantly impact operational efficiency in healthcare settings. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Dental Clinic (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a dental clinic. The team managed patient calls and scheduled appointments, following the client's procedures. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434812) ##### Other industries Experience Top Customer Service has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing customer support processes, including call handling and chatbot management. Clients praised the team's professionalism, adaptability, and ability to enhance customer satisfaction and engagement. Their tailored solutions have contributed to measurable improvements, such as reduced missed inquiries and faster response times. Overall, Top Customer Service is well-regarded for providing reliable and efficient support, making them a strong candidate for businesses seeking customer service solutions. - 6 reviews for other industries industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Ghostwriting Company (5.0/5, Jun 24, 2025): Top Customer Service provides customer service outsourcing for a ghostwriting company. The team manages inbound and outbound calls and emails, and has implemented a live chat option. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/384878) - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service manages the chatbots and phone lines of an AI-based hiring system. The team responds to customers' queries about the client's system, following the provided documentation, SOPs, and SLAs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) - Customer Service Outsourcing for Software Development Co (5.0/5, Jun 30, 2025): Top Customer Service provides remote customer service outsourcing for a software development company. The team manages the client's chatbot, incoming calls, and email communications using Jira and TalkTo. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/386342) - Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): Top Customer Service provides ongoing customer support services for a cybersecurity company. The team handles the client's chatbot platform and answers email inquiries and incoming calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074) - Customer Support Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Top Customer Service provided customer support for a renovation and flooring company. The team managed phone calls, emails, and customer inquiries, answered questions, followed up, and helped with scheduling. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426804) - Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a tree care and landscaping company. The team handled inbound calls, chat and email support, and professional assistance for the client's customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028) ##### Non-profit Experience Top Customer Service has received positive feedback from Non-profit clients, highlighting their expertise in customer support operations. Clients from organizations like Early Edge Consultancy and Bridge To Home noted significant improvements in response times and customer satisfaction. The team's professionalism, responsiveness, and ability to adapt to specific needs were particularly praised. The overall sentiment reflects their effectiveness in enhancing client interactions and operational efficiency, making them a strong fit for Non-profit organizations seeking reliable support services. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Top Customer Service provided customer support services for a nonprofit organization. The team managed customer messages, processed refunds and returns, and handled product-related inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420) - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Top Customer Service provided customer support and virtual assistant services for a consulting company. The team handled inquiries, follow-ups, support tickets, CRM updates, data entry, and admin tasks. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) ##### Real estate Experience Top Customer Service has demonstrated strong expertise in the real estate sector, providing effective virtual assistant solutions for property management. Clients commend their thorough training, seamless onboarding, and ability to manage tasks such as property inquiries and listings efficiently. Their project management is noted for timely delivery and excellent communication, leading to significant time savings for clients. Overall sentiment is positive, indicating that Top Customer Service is a reliable partner for businesses seeking support in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Aug 3, 2025): Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule meetings. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/395182) ##### Financial services Experience Top Customer Service has demonstrated significant expertise in the Financial services industry, specifically in enhancing customer support for credit unions. Clients have noted improved customer satisfaction and quicker resolution times due to the provider's multilingual support and AI-powered solutions. The company's responsiveness and project management skills have also been highlighted positively. Their ability to quickly train staff to meet unique requirements positions them as a strong fit for businesses seeking reliable customer service enhancements in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Top Customer Service provided customer support services for a credit union. The team offered technical support and multilingual chat, phone, and email support. They also handled back office duties. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246) ##### Government Experience Top Customer Service demonstrates strong expertise in the Government sector, specifically in supporting compliance-driven initiatives for the U.S. EPA. Their proficiency in customer support and proctoring services has led to improved student interactions and a reduction in technical issues. Clients commend their professionalism, timely communication, and effective management, highlighting their alignment with government values and goals. Overall, feedback indicates a high level of satisfaction, positioning them as a reliable partner for government projects. - 1 review for government industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service & Back-Office Support for Protection Agency (5.0/5, Jun 19, 2025): Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In recent reviews, clients have highlighted Specialty Answering Service's responsiveness and effective project management. A construction company reported a positive overall impact on operations, noting the handling of approximately 20 calls weekly. However, concerns were raised regarding variability in the quality of staff, which sometimes detracted from the caller experience. Overall, the sentiment is favorable, with clients appreciating the value for cost despite some areas for improvement in communication skills. - 1 of 1 reviews is 5 stars - 1 new review for Call Center Services services - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/specialty-answering-service?sort_by=date_desc&verified=true#reviews) #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience The feedback on Specialty Answering Service within the B2C Telemarketing & telesales domain is largely positive, with 75% of reviewers highlighting their responsiveness and project management capabilities. However, 25% noted inconsistencies in call quality affecting customer experience. Clients appreciate the value for cost, particularly in overflow call handling, while suggesting improvements in staff communication skills. Overall, their impact on business operations is seen as beneficial, with ongoing engagements indicating a solid client relationship. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - 1 new review for B2C Telemarketing & telesales in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/specialty-answering-service#review-422281) #### 3.7 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Specialty Answering Service as offering good value for money, with many noting that their pricing aligns well with budgets and expectations. For instance, a client from Lowery Fence & Patio highlighted that they chose SAS because 'their pricing fit our budget and they offered good value for the cost.' Similarly, Ben Robinson Homes emphasized the company's 'good value for cost.' Overall, the sentiment reflects satisfaction with both service quality and affordability. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) - Less than $10,000 (30 reviews) - $10,000 to $49,000 (3 reviews) - $10,000,000 + (3 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wrocław, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accessible The overall sentiment regarding accessibility of CCIG Group is highly positive. Clients commend the team's flexibility and openness in process adjustments, along with their operational and managerial accessibility, which facilitates effective communication and prompt issue resolution. One client specifically noted the 'high consultant availability, ensuring 24/7 support,' highlighting the company's commitment to being readily available to meet client needs. Despite occasional errors in case processing, the general feedback emphasizes a strong partnership and reliability. - Customer Service Outsourcing for Grocery Store Chain (5.0/5, Oct 28, 2025): We particularly value their flexibility and openness in introducing new and modifying existing processes. Also the accessibility of the team, both at the operational and managerial levels, which ensures smooth communication and swift resolution of challenges. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416244) #### Experience in 12 industries CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) ##### Insurance Experience CCIG Group demonstrates strong expertise in the Insurance industry, particularly in managing automotive assistance services. Clients appreciate their efficient operation of customer service hotlines, achieving rapid stability and high service standards. Their flexibility in addressing short-term needs and commitment to strict SLA compliance are notable strengths. Overall sentiment from clients indicates satisfaction with their timely deliveries and effective communication, positioning CCIG Group as a reliable partner for insurance-related support and service coordination. - 1 review for insurance industry - Unknown avg. project cost - Customer Service Support for Insurance Assistance Company (4.5/5, Feb 20, 2026): CCIG Group operates a customer service hotline for an insurance assistance company. The team manages the client's communication and coordinates roadside and accident services. [Read Full Review](https://clutch.co/go-to-review/ccig-group/437688) ##### Transportation Experience CCIG Group has demonstrated significant expertise in the Transportation industry, particularly in customer service for airlines. Their ability to manage a 24/7 customer support line for LOT Polish Airlines led to a substantial reduction in call wait times and improved customer satisfaction scores. Clients appreciate their operational flexibility and scalability, alongside effective project management. Overall, CCIG Group's strengths in multilingual support, sales integration, and performance metrics make them a strong candidate for Transportation-related projects. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for Airline (5.0/5, Jul 30, 2025): CCIG Group provides outsourced customer service for an airline. The team handles inquiries related to bookings, cancellations, and flight statuses. They also provide sales assistance and chatbot maintenance. [Read Full Review](https://clutch.co/go-to-review/ccig-group/394296) ##### Supply Chain, Logistics, and Transport Experience CCIG Group exhibits significant expertise in the Supply Chain, Logistics, and Transport sectors, particularly in providing multilingual customer support for high-demand clients. Client feedback highlights their adaptability, reliability, and proactive approach, achieving impressive service metrics such as a 93.8% answer rate and 92.1% quality rating. Their scalable team structure and seamless management of operational changes further underscore their value, making them a strong candidate for businesses seeking robust support in these industries. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Outsourcing for Customer Support Co (5.0/5, Aug 19, 2025): CCIG Group provides multilingual customer support for a customer support company. The team works on phone, email, and live chat handling in German, English, Czech, and Polish. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399359) ##### Real estate Experience CCIG Group has demonstrated exceptional expertise in the real estate sector, notably improving lead qualification by 78% and achieving over 90% customer satisfaction. Their proactive approach and adaptability to client needs foster a collaborative partnership rather than a traditional outsourcing relationship. Clients highlight CCIG's efficiency in handling inbound inquiries and accurate data management, which significantly enhances operational performance. Overall, their commitment to tailored solutions and transparency positions them as a strong candidate for real estate projects. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for Real Estate Agency (5.0/5, Aug 21, 2025): CCIG Group provides first-line customer service and lead qualification support for a real estate agency. Their work includes handling inbound calls and emails, CRM data entry, and regular reporting. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399981) ##### Recreation Experience CCIG Group has garnered positive feedback from clients in the Recreation industry, particularly for their effective customer service solutions. Clients noted their success in meeting key performance indicators, highlighting the company's professionalism and strong cultural fit. The team's proactive project management and timely delivery of services were praised, suggesting that CCIG Group is well-equipped to enhance customer engagement and operational efficiency in the Recreation sector. - 1 review for recreation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Custome Service Outsourcing for Recreation Co (5.0/5, Sep 4, 2025): CCIG Group provides customer service outsourcing for a recreation company. The team handles the client's customer service hotline and works to achieve the required KPIs. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403329) ##### Other Industry Experience CCIG Group has received positive feedback from clients in the Other Industry, showcasing their expertise in multichannel customer support and operational reliability. Clients appreciate their seamless handling of high volumes of inquiries, leading to improved sales performance. Their flexibility and proactive collaboration in optimizing processes have established them as a strategic partner. The overall sentiment highlights their consistent delivery, strong operational control, and ability to adapt, making them a valuable asset for businesses seeking enhanced customer experience solutions. - 1 review for other industry industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Consumer Electronics Co (5.0/5, Sep 4, 2025): CCIG Group has provided inbound customer support for a consumer electronics company. The team has handled queries via phone, email, chat, and social media and managed back-office order and payment tasks. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403264) ##### Automotive Experience CCIG Group has received positive feedback from Stellantis Poland, highlighting their expertise in lead verification and management within the automotive sector. Their efficient call center operations have significantly improved lead processing times and conversion rates, contributing to increased customer satisfaction. Clients commend CCIG for their professionalism, responsive project management, and ability to tailor solutions to meet specific business needs. Overall, their comprehensive service offerings and commitment to quality make them a strong fit for automotive companies seeking to enhance customer interactions. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Automotive Company (5.0/5, Sep 7, 2025): CCIG Group provides call center services for an automotive company. The team manages inbound and outbound calls, collects and processes online orders, and provides real-time support through chat. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403939) ##### Food & Beverages Experience CCIG Group has demonstrated significant expertise in the Food & Beverages industry, particularly in logistical support for ice cream distribution. Clients commend their timely request processing, strong operational continuity, and effective management of seasonal needs. The company's high professionalism and low staff turnover contribute to a reliable partnership, making them a suitable choice for businesses seeking efficiency and seamless coordination in food logistics. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Logistics & Call Center Services for Frozen Dessert Company (5.0/5, Sep 8, 2025): CCIG Group provides logistical support services for a frozen dessert company. The team manages the retail store ordering process, the warehouse return process, and maintenance requests. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404097) ##### Telecommunications Experience CCIG Group has established itself as a vital partner in the Telecommunications industry, particularly noted for its high-quality customer service and exceptional project management. Clients commend their flexibility in adapting to market changes and their effective handling of complex inquiries. Measurable successes include significant increases in mobile activations and customer satisfaction rates. Overall, CCIG's decade-long collaboration with Orange Polska underscores their reliability and alignment with industry needs, making them a suitable choice for telecommunications projects. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Sep 9, 2025): CCIG Group provides call center services for a telecommunications company. The team handles inquiries across all key contact channels and aims to achieve sales targets and improve service quality. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404387) ##### Retail Experience CCIG Group has demonstrated significant expertise in the Retail industry, providing comprehensive customer service solutions for both brick-and-mortar and online operations. Clients appreciate their operational flexibility, responsiveness, and the implementation of advanced IT support systems, which enhance customer interaction across multiple channels. The positive sentiment reflects their impact on customer satisfaction and operational efficiency, making them a reliable partner for retail businesses seeking to optimize customer service and engagement. - 2 reviews for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Retail Company (4.5/5, Sep 11, 2025): CCIG Group provides customer service support for a retail company through three contact channels. Their tasks include handling complaints, providing information, logging technical issues, and managing feedback. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405052) - Customer Service Outsourcing for Grocery Store Chain (5.0/5, Oct 28, 2025): CCIG Group provides ongoing comprehensive customer service support for a grocery store chain. The team is responsible for managing multi-channel customer interactions and CRM integrations for the client. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416244) ##### Energy & natural resources Experience CCIG Group has demonstrated significant expertise in the Energy & natural resources sector through its comprehensive 24/7 customer service for E.ON Polska. Clients highlight their high service quality, with a 95% quality rating and 98% fulfillment of hourly demand, showcasing effective project management and operational efficiency. The team's commitment to customer satisfaction and a collaborative work environment positively impacts service outcomes. Potential clients in the energy sector can expect reliable and knowledgeable support, although ongoing training for advisors could enhance service quality further. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Renewable Energy Company (5.0/5, Oct 29, 2025): CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416485) ##### Beauty & Cosmetics Experience CCIG Group demonstrates significant expertise in the Beauty & Cosmetics sector, highlighted by their effective customer service and complaint handling for el nino parfum. Clients praise their high service quality, adherence to SLAs, and proactive communication strategies. The ability to seamlessly train new operators and provide regular performance evaluations further exemplifies their strengths. Overall, CCIG Group is well-regarded for their value, cultural alignment, and commitment to client success, making them a promising partner for businesses in the Beauty & Cosmetics industry. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Perfumes Co (5.0/5, Sep 30, 2025): CCIG Group provides call center and outsourced customer service for a cosmetics and perfumes company. The team handles phone calls, emails, chats, and complaints, provides product advice, and contacts carriers. [Read Full Review](https://clutch.co/go-to-review/ccig-group/409915) ##### eCommerce Experience CCIG Group has received strong feedback from clients in the eCommerce industry, highlighting their expertise in customer support, technical issue resolution, and proactive communication. Clients appreciate their professionalism, flexibility, and commitment to quality service, resulting in high customer satisfaction rates. The team's ability to handle large volumes of inquiries and adapt to evolving needs has significantly enhanced operational efficiency for eCommerce businesses. Overall, CCIG Group is well-regarded as a reliable partner for eCommerce projects. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - Unknown avg. project cost - Customer Support Services for Press Distributor (5.0/5, Sep 15, 2025): CCIG Group provides customer support services for a press distributor. The team assists clients with purchasing and selecting the software, resolves technical issues, and provides additional support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405853) - Call Center Services for Sports Apparel Company (5.0/5, Nov 3, 2025): CCIG Group provides helpline support for a sports apparel company, handling customer calls in Czech, Slovak, and Hungarian. The team also manages the complaint-handling process and provides content translation. [Read Full Review](https://clutch.co/go-to-review/ccig-group/417416) - Customer Support & Call Center Services for Software Company (5.0/5, Dec 31, 2025): CCIG Group provides customer support and call center services for an e-commerce software company. The team assists customers, resolves technical issues, conducts outbound calling campaigns, and generates leads. [Read Full Review](https://clutch.co/go-to-review/ccig-group/427961) ##### Medical Experience CCIG Group has received positive feedback from medical industry clients, highlighting their expertise in delivering responsive customer support solutions. Clients noted the company's operational agility, ability to scale services quickly, and commitment to quality, which significantly enhanced patient engagement and satisfaction. Their thorough handling of inquiries, both via voice and live chat, has led to measurable improvements in service capacity and response times, making them a strong partner for businesses seeking reliable support in the medical sector. - 2 reviews for medical industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Medical Co (5.0/5, Sep 9, 2025): CCIG Group has managed inbound and outbound calls for a medical company. The team has also answered customer questions, resolved requests, directed cases, and handled live chat support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404367) - Call Center Services for Medical Company (5.0/5, Mar 4, 2026): CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. [Read Full Review](https://clutch.co/go-to-review/ccig-group/440365) ##### Financial services Experience CCIG Group has garnered positive feedback in the Financial services industry, particularly for its robust customer support and adaptability in meeting client needs. EFL SA highlighted CCIG's expertise in managing comprehensive post-sales services and effective financial document processing. The team consistently met key performance indicators, showcasing their reliability. Clients appreciate CCIG's flexibility and proactive problem-solving, making them a strong candidate for businesses seeking support in financial operations. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Financial Solutions Company (5.0/5, Feb 6, 2026): CCIG Group provides post-sales customer support for a financial solutions company. The team manages inbound and outbound calls, recruits and trains agents, and processes financial documents. [Read Full Review](https://clutch.co/go-to-review/ccig-group/434613) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive CCIG Group is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Ver-A-Fast](https://clutch.co/profile/ver-fast) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mentor, OH #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Ver-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services. [Visit Website](https://verafast.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Knowledgeable The feedback from clients highlights Ver-A-Fast's knowledgeable representatives, who effectively assist customers with orders and inquiries. A client noted that the retention of experienced staff allows for a consistent service quality, as returning representatives are already familiar with the company's standards. Additionally, new hires quickly adapt, showcasing their ability to learn and provide excellent customer service. Overall, the sentiment regarding Ver-A-Fast's knowledge and expertise is highly positive, despite minor areas for improvement. - Call Center Services for Bakery (5.0/5, Feb 2, 2026): We are impressed that they retain their reps with not too much turnover. We have had the pleasure of receiving a couple of the same reps each year to help. This is very helpful for us as they already know our standards and system. The new reps easily caught on and learned quickly. Each representative assigned to our season project had a great customer service experience and knowledge. [Read Full Review](https://clutch.co/go-to-review/ver-fast/433581) #### Experience in 4 industries Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) ##### Business services Experience Ver-A-Fast has demonstrated significant expertise in the Business services industry, particularly in call center operations. Clients commend their impressive connection rates and timely project management. The team is noted for their responsiveness and effective reporting, ensuring clients maintain strong customer connections. Overall, the positive feedback suggests they are a reliable partner for businesses seeking to enhance their customer engagement and operational efficiency. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Business Services Company (5.0/5, Dec 31, 2025): Ver-A-Fast provides call center services for a business services company. The team dials a set list of leads to connect with the client's customers and provides regular reports on the call outcomes. [Read Full Review](https://clutch.co/go-to-review/ver-fast/428004) ##### Retail Experience Ver-A-Fast has received positive feedback from retail clients, particularly in enhancing customer experience and driving revenue growth. Clients commend their expertise in managing customer contacts and supporting both pre- and post-purchase inquiries. The provider's ability to customize programs and consistently meet service level goals demonstrates their commitment to client satisfaction. With a proven track record of fostering strong partnerships, Ver-A-Fast is well-positioned to support businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Mattress Retailer (5.0/5, Jan 13, 2026): Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. [Read Full Review](https://clutch.co/go-to-review/ver-fast/429798) ##### Insurance Experience Ver-A-Fast demonstrates significant expertise in the Insurance sector by providing efficient communication support, including after-hours services. Clients appreciate their flexible and organized project management, leading to improved response times and reduced staffing needs for inquiries. Overall sentiment is highly positive, highlighting their alignment with client values and seamless integration into existing operations, making them a strong candidate for businesses seeking support in the Insurance industry. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Outreach Services for Insurance Company (5.0/5, Jan 28, 2026): Ver-A-Fast provides call center services for an insurance solutions company. Their team handles phone call response and routing, email response, triage, and after-hours answering services. [Read Full Review](https://clutch.co/go-to-review/ver-fast/432650) ##### Food & Beverage Experience Ver-A-Fast has demonstrated significant expertise in the Food & Beverage industry, specifically through their collaboration with Fairytale Brownies. Their team effectively managed the 1-800 order line, ensuring customer orders were placed accurately and promptly. Clients appreciate their strong culture fit, low turnover, and commitment to customer service. Overall, Ver-A-Fast is well-equipped to enhance operational efficiency and customer satisfaction for businesses in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Bakery (5.0/5, Feb 2, 2026): Ver-A-Fast provided call center services for a bakery. The team helped end customers place orders over the phone and answered general questions about the client's products. [Read Full Review](https://clutch.co/go-to-review/ver-fast/433581) #### Very responsive Ver-A-Fast is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 4 cities - Atlanta, Georgia (1 projects) - Arlington Heights, Illinois (1 projects) - Beverly Hills, California (1 projects) - Phoenix, Arizona (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://taskvirtual.com?ref=Clutch.co) #### Exceeds expectations Task Virtual consistently exceeds client expectations, as highlighted by an Executive Director of a financial services company. They effectively enhanced the client's online presence through a comprehensive SEO strategy, resulting in significant growth in website visibility and engagement. Clients praised Task Virtual for their excellent project management, timely delivery, and responsive communication. Their expertise in tailoring SEO strategies to specific industries was particularly noteworthy, with no major areas for improvement identified by the client. - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): We saw significant growth in website visibility, higher engagement on key pages, and steady improvement in organic leads from our target audience. Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns. The collaboration was smooth and exceeded expectations. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) #### Experience in 9 industries Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) ##### Business services Experience Task Virtual has received positive feedback for their expertise and strengths in the Business services industry, particularly in providing effective virtual assistance for online training and marketing efforts. Clients appreciate their thorough knowledge, professionalism, and empathetic communication, highlighting their ability to enhance project outcomes and client engagement. Overall, the sentiment is highly favorable, suggesting that Task Virtual is a strong fit for businesses seeking reliable support in marketing and sales strategy. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Copywriting and Marketing for Online Courses (5.0/5, May 17, 2019): Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients. [Read Full Review](https://clutch.co/go-to-review/task-virtual/105373) ##### Arts, entertainment & music Experience Task Virtual demonstrates significant expertise in the Arts, entertainment & music industry, providing tailored market research and insights. Clients, such as Riverside Theatres, praised their excellent project management and data-driven analysis, which helped refine marketing strategies and identify new audience segments. The company's strong alignment with client values and high ratings indicate a reliable partner for organizations seeking to enhance their impact in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Performing Arts Venue (5.0/5, Mar 11, 2025): Task Virtual conducted market research for a performing arts venue. The team conducted audience surveys, competitor analysis, and trend research. They also worked on a market analysis report. [Read Full Review](https://clutch.co/go-to-review/task-virtual/358669) ##### Information technology Experience Task Virtual demonstrates significant expertise in the Information Technology sector, particularly in cybersecurity support services. Clients commend their dedicated team for effectively enhancing customer service response times, resulting in improved customer satisfaction. Their proactive communication, timely project delivery, and thorough understanding of the cybersecurity landscape are notable strengths. Overall, client sentiment reflects a strong alignment of company values and a positive impact on operations, making Task Virtual a commendable choice for businesses in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Cybersecurity Service Provider (5.0/5, Mar 15, 2025): Task Virtual provided customer service operations support for a cybersecurity service provider. The team provided 24/7 customer service via live chat, email, and phone, along with regular feedback reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359911) ##### Advertising & marketing Experience Task Virtual demonstrates strong expertise in the Advertising & marketing sector, as evidenced by their ability to enhance client productivity through efficient back-office solutions. Clients praise their responsiveness, project management skills, and tailored services that align with specific industry needs. The positive sentiment reflects satisfaction with their impact on strategic brand development and overall client satisfaction, making Task Virtual a compelling choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Creative Design Agency (5.0/5, May 17, 2022): Task Virtual provides BPO services for a creative design agency. Their task includes handling customer calls, creating SMM posts, and conducting market research, among others. [Read Full Review](https://clutch.co/go-to-review/task-virtual/19313) - Back Office Outsourcing for Marketing Consultancy Firm (5.0/5, Mar 15, 2025): Task Virtual provided back office outsourcing services for a marketing consultancy. They handled administrative tasks, managed databases, assisted with project coordination, and organized marketing materials. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359903) ##### Beauty & Cosmetics Experience Task Virtual has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in market research, content creation, and platform management. Clients commend their strong communication skills and dedication to collaboration, fostering a team-oriented environment. Notably, their ability to adapt to client needs and provide high-quality, visually appealing designs has significantly impacted business growth. Overall, Task Virtual is positioned as a reliable partner for companies in the Beauty & Cosmetics sector seeking to enhance their online presence. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): Task Virtual has built a website for a cosmetics company. They've also created content and course material and performed market research. [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733) ##### IT Services Experience Task Virtual demonstrates strong expertise in providing IT services, particularly in research, data entry, and virtual assistance. Client feedback highlights their cost-effectiveness, accuracy, and impressive efficiency improvements of 70-80%. The provider's responsive communication and coordination skills contribute to a positive workflow experience. Given their strengths, Task Virtual appears to be a suitable partner for businesses seeking reliable IT service solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Coaching Company (5.0/5, Apr 28, 2022): Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities.  [Read Full Review](https://clutch.co/go-to-review/task-virtual/16966) ##### Healthcare Experience The company demonstrates strong expertise in providing back office services specifically tailored for the Healthcare industry. Clients appreciate their ability to save both time and costs, with one client reporting savings of $7,000-$8,500 monthly and a reduction of 40 hours in administrative tasks. Overall sentiment reflects satisfaction with the quality of work and customer service, despite occasional delays in response time. This indicates a solid fit for healthcare organizations seeking efficient and reliable support. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Payroll, Data Entry, and Personnel Services for Healthcare Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145927) ##### Legal Experience Task Virtual has received positive feedback from clients in the Legal industry, highlighting their expertise in back-office services, particularly in medical billing. Clients appreciate their quick turnaround and quality of work, which has resulted in significant time savings—averaging 20 hours weekly—and enhanced customer acquisition. Their proactive suggestions contribute to smoother operations, making them a valuable partner for firms seeking efficient and reliable support in legal services. - 1 review for legal industry - Less than $10,000 avg. project cost - Medical Billing Assistance for Legal Company (4.5/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/138036) ##### Financial services Experience Task Virtual demonstrates strong expertise in the Financial services industry, particularly in SEO strategies tailored for financial modeling. Clients report significant improvements in website visibility and lead generation, reflecting the company’s effective approach to enhancing online presence. Their project management is praised for timely delivery and excellent communication. Overall, Task Virtual is well-suited for organizations seeking to bolster their digital strategies within the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Task Virtual provided SEO services for a financial services company. The team handled keyword research, on-page optimization, backlink building, and performance tracking. They also provided progress reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) ##### Consumer products & services Experience Task Virtual has demonstrated significant expertise in the Consumer products & services industry, particularly in enhancing online visibility for companies like PESTUK. Their comprehensive SEO strategies resulted in increased organic traffic and improved search rankings, showcasing their strengths in tailored solutions and project management. Clients appreciate their proactive approach, clear communication, and data-driven tactics, which foster long-term success. Overall, Task Virtual is well-suited for businesses seeking impactful digital marketing strategies in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual provides SEO services for a pest control company. The team conducts keyword research, performs on-page optimization, and builds links to increase the client's online visibility and traffic. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043) ##### Education Experience Task Virtual has received positive feedback from clients in the Education industry, highlighting their expertise in enhancing operational efficiency and customer support for educational technology and training providers. Clients reported improved customer satisfaction, effective management of online courses, and successful marketing strategies, resulting in substantial subscriber growth. Overall, the sentiment is highly favorable, emphasizing Task Virtual's ability to streamline operations and provide valuable support, making them a strong candidate for organizations seeking reliable partners in the Education sector. - 3 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Udemy Course Creation for Certification Training Firm (5.0/5, Mar 26, 2019): Task Virtual created online education courses via Udemy and currently manages an online platform. [Read Full Review](https://clutch.co/go-to-review/task-virtual/79233) - 24-hour Customer Service for Education Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145872) - Virtual Assistant Services for EdTech Company (5.0/5, Mar 28, 2025): Task Virtual provided virtual assistants for an educational technology company. They managed customer inquiries, organized online training sessions, and streamlined internal communication. [Read Full Review](https://clutch.co/go-to-review/task-virtual/363545) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 6 countries - Australia (1 projects) - Canada (4 projects) - Germany (1 projects) - Ireland (1 projects) - United States (7 projects) - England (1 projects) This provider is available in 12 time zones: - Middle East Time (MET) - India Standard Time (IST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - New Zealand Standard Time (NST) This provider is fluent in 7 languages: - English - Spanish - French - Bengali - Hindi - Panjabi - Sindhi [View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus. [Visit Website](https://topvirtualassistant.pro) #### Accommodating The feedback regarding Top Virtual Assistant's accommodating nature is overwhelmingly positive. Clients highlighted their responsiveness to requests and modifications, noting the team's readiness to adapt to changing needs in a fast-paced logistics environment. One client specifically mentioned their 'receptive' attitude towards demands, which was deemed essential for success. Overall, the sentiment reflects satisfaction with their ability to integrate seamlessly into the client's operations and provide tailored support, enhancing overall project outcomes. - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Their management of projects was very good The Top Virtual Assistant team completed all train of tasks without any delay and had regular reports and check-ins. They are receptive to our demands and accommodative whenever we needed some modifications, which is quite essential in rapidly moving logistics. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): They adapted well when our needs changed or when priorities shifted. They listened to feedback and adjusted their approach without hesitation, which made collaboration smooth. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) #### Reviewed 2 times in the past 6 months In recent reviews, clients praised Top Virtual Assistant for their professionalism, efficiency, and strong communication skills. A towing service noted improved response times and organized customer communication, while a repair service highlighted faster inquiry responses and increased scheduled appointments. Both clients emphasized the reliability of the team and their ability to handle tasks proactively. Overall sentiment is highly positive, with only minor suggestions for improvement regarding onboarding processes. - 2 of 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/top-virtual-assistant?sort_by=date_desc&verified=true#reviews) #### Experience in 15 industries Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Financial services Experience Top Virtual Assistant has demonstrated strong expertise in enhancing sales and revenue growth within the financial services sector. Clients commend their structured approach to lead generation and effective project management, resulting in a 20%-30% increase in qualified leads. Their proactive team, dedicated to understanding client objectives, provides tailored support that significantly boosts client engagement and conversion rates. Overall, their commitment to measurable results and transparent communication makes them a valuable partner for businesses in the financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Top Virtual Assistant provided sales support services to a venture capital firm. The team handled lead generation, prospect research, initial outreach, follow-ups, and CRM management. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Sandton, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 50% Call Center Services - 35% Customer Service Outsourcing - 5% Marketing Strategy #### Company description Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills. [Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional performance Clients have expressed exceptional satisfaction with Afrishore BPO's services, highlighting their impressive customer service support that led to 100% client retention and positive feedback. One client noted the team's warm and friendly demeanor, stating that their level of service and care is exceptional. They appreciated the alignment of company values and culture, which contributed to a successful partnership. Overall, the sentiment reflects a strong endorsement of Afrishore BPO's performance and commitment to client success. - Customer Service Outsourcing for Fitness Startup (5.0/5, Mar 6, 2026): The measurable outcomes from the project that demonstrate progress or success include 100% client retention and some clients being upselled by the Afrishore team. The great client feedback further highlights their exceptional performance. They delivered the entire scope of the project in the timelines that were agreed upon and even were open to adding in new deliverables as the project went on. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440944) #### Experience in 3 industries Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) ##### Fitness Experience Afrishore BPO has proven to be a valuable partner for fitness startups, exemplified by their work with Pulse Coaching. Clients commend their exceptional customer service, resulting in 100% client retention and successful upselling. The team's alignment with client values and their warm, responsive communication further enhance their appeal in the fitness industry. Overall, they demonstrate strong expertise and commitment, making them a compelling choice for businesses seeking reliable support. - 1 review for fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Fitness Startup (5.0/5, Mar 6, 2026): Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440944) ##### Advertising & marketing Experience Afrishore BPO has received positive feedback in the Advertising & Marketing industry for their professionalism and results-oriented approach. Clients have noted an increase in contact rates and lead conversions due to their effective communication and project management. Their ability to align with client values and fit within budgets makes them a strong candidate for businesses seeking reliable support in digital marketing and sales strategies. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing & Lead Generation for Data Science Company (5.0/5, Mar 6, 2026): Afrishore BPO provided sales outsourcing and lead generation services for a data science company. The team was responsible for contacting and closing leads, managing communications, and providing reports. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440967) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) #### Completed projects in 3 countries - South Africa (1 projects) - United States (1 projects) - England (1 projects) This provider is fluent in 6 languages: - English - French - Portuguese - German - Italian - Dutch [View Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (34 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services is a company specializing in administrative, operational, and financial support across various industries. Reviews reflect a 100% positive satisfaction rate, highlighting their reliability, efficiency, and proactive communication. Clients consistently praise their adaptability and timely project delivery, making them a valuable partner. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 17 times in the past 6 months Recent reviews of The Hour - Back Office and Virtual Assistant Services indicate high client satisfaction, with consistent praise for their reliability and responsiveness. Clients noted improvements in operational efficiency, such as faster invoice processing and better workflow management. Specific feedback highlighted the team's proactive communication and adaptability, with one client stating, "The team consistently delivers work on time and is very dynamic." Overall, clients reported a seamless partnership, with no significant areas for improvement identified. - 17 of 17 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 17 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews) #### Experience in 9 industries The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### eCommerce Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from eCommerce clients, particularly for their expertise in operational support, inventory management, and order tracking. Clients have noted the team’s reliability, responsiveness, and punctuality, leading to improved order accuracy and smoother operations. Their strong performance in managing backend processes positions them as a valuable partner for businesses seeking operational efficiency in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance industry, providing substantial backend support that enhances efficiency and client satisfaction. Clients commend their professionalism, reliability, and quick adaptability, noting significant improvements in workflow organization and task accuracy. Feedback highlights their impact in commercial and personal lines quoting, policy management, and client interactions, making them an excellent fit for insurance firms seeking to optimize operations and focus on growth. - 11 reviews for insurance industry - 11 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Canada (4 projects) - United States (18 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money. [Visit Website](https://hitratesolutions.com/call-center-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Easy to work with Clients consistently express a positive sentiment regarding the ease of collaboration with Hit Rate Solutions. One client noted, 'HitRate has been nothing but great so far. They are very easy to work with,' highlighting their efficient setup and effective communication. Additionally, the team is praised for their timely task completion and ability to follow directions well. Overall, the feedback indicates a strong appreciation for the professionalism and responsiveness of the Hit Rate Solutions team. - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): They are able to finish tasks in a timely manner and never any delays. They are very intelligent, fluent English, and all a team player. How easy it is to set everything up with HitRate. They’re a very efficient company to work with and quite cost-effective. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) #### Experience in 6 industries Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, healthcare, and consumer products. Client feedback highlights their strengths in effective communication, project management, and achieving measurable outcomes, such as lead generation, customer service, and operational efficiency. Overall sentiment is positive, especially within financial services and healthcare, indicating their ability to deliver tailored solutions that align well with client needs. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) ##### Arts, entertainment & music Experience Hit Rate Solutions demonstrates significant expertise in the Arts, entertainment, and music industry, particularly in managing marketing operations in Asia. Clients commend their organizational efficiency and strong understanding of the Asian market, which translates into substantial cost savings. The overall sentiment is positive, highlighting their qualified team and effective communication. Their ability to navigate non-Western markets positions them as a valuable partner for businesses looking to expand in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - $10,000 – $49,000 avg. project cost - Order Processing Support for Entertainment Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/136740) ##### Financial services Experience Hit Rate Solutions has demonstrated strong expertise in the financial services sector, particularly in legal assistance and customer service for debt consolidation firms. Clients commend their efficient project management, timely communication, and ability to meet specific needs with budget-friendly solutions. Overall sentiment reflects high satisfaction, noting their professionalism and effective recruitment strategies, making them a valuable partner for businesses seeking to enhance their operations in the financial services industry. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Market Research Survey for Independent Consultant (5.0/5, Feb 11, 2018): Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/48684) - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) - Virtual Assistant & Recruiting for Financial Services Co (5.0/5, Jun 19, 2025): Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) ##### Healthcare Experience Hit Rate Solutions has demonstrated significant expertise in the Healthcare industry, particularly in mental health services, by efficiently managing call responses and client intake processes. Clients appreciate their reliability, quick communication, and ability to reduce administrative workload. The positive feedback highlights their adaptability to specific needs, showcasing their strength in enhancing operational efficiency for healthcare providers. Overall sentiment is highly favorable, indicating they are a strong fit for businesses seeking support in client engagement. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Services Provider (5.0/5, Jan 17, 2024): Hit Rate Solutions provides call center services for a mental health services firm. The team is responsible for returning phone calls from potential clients and handling phone intakes. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262283) ##### Real estate Experience Hit Rate Solutions has received highly positive feedback from clients in the real estate sector, emphasizing their expertise in lead generation and conversion strategies. The company's strengths include effective project management, a commitment to professionalism, and exceptional customer service. Clients appreciate their tailored approach to defining target markets and crafting compelling communication strategies, leading to measurable outcomes like improved conversion rates and ROI. Overall, they are well-suited for real estate businesses seeking to enhance their prospect engagement and sales effectiveness. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) ##### Consumer products & services Experience Hit Rate Solutions demonstrates strong expertise in the Consumer products & services industry, particularly in providing dependable back-office support and customer follow-up services. Clients appreciate their commitment to project management and timely responses, which enhance operational efficiency. The overall sentiment is highly positive, with clients noting significant time savings and improved customer interactions, indicating that Hit Rate Solutions is a valuable partner for businesses seeking to optimize their service delivery in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) ##### Consulting Experience Hit Rate Solutions demonstrates strong expertise in the Consulting industry, particularly in sales development through effective outbound calling strategies. Clients have praised their efficient project management, timely delivery, and excellent communication. Notably, one client highlighted their impressive volume of over 4,000 dials in just 80 hours, showcasing their impactful results. Overall, the company is well-regarded for providing high-quality services at a competitive price, making them a suitable choice for businesses seeking reliable consulting support. - 1 review for consulting industry - Less than $10,000 avg. project cost - Call Center Services for Consulting Company (4.5/5, Jan 19, 2024): A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262824) ##### Other Industry Experience Hit Rate Solutions demonstrates strong expertise in driving incremental revenue for clients in the Other Industry sector. Feedback emphasizes their professionalism, efficient communication, and ability to deliver comparable results to internal efforts, all while maintaining brand integrity. Clients appreciate their cost-effective solutions and solid customer engagement strategies, making them a promising partner for businesses seeking growth and improved customer interactions. - 1 review for other industry industry - Less than $10,000 avg. project cost - Outbound Prospecting & Customer Engagement for Equipment Supplier (4.5/5, Nov 6, 2017): Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/26456) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Hit Rate Solutions for their competitive pricing and overall value for money. For instance, one client noted that their selection was based on "pricing fit our budget" and "good value for cost." Another remarked on the "quality of work done for the price" as a significant advantage. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of their services, with multiple clients expressing no areas for improvement in this regard. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### 3 fixed price Call Center Services packages Call Outsourcing Services Pricing Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution. --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) #### Proactive Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness. - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit. [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) #### 3 reviews mention Call Center Services Call Center Services for Automotive Company 5.0/5 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/297108) #### Experience in 9 industries Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Media Experience Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) ##### Information technology Experience Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Financial services Experience Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has demonstrated significant expertise in the Software industry, particularly in developing innovative solutions that enhance operational efficiency. Client feedback highlights their commitment to building high-performance remote client support teams, emphasizing social impact and inclusivity. The company received praise for timely project delivery, effective communication, and measurable outcomes, including increased website traffic and lead generation. Overall, their dedicated approach and proven results suggest that Hugo is a strong candidate for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Transparent Clients have consistently praised EverHelp for their transparency and effective communication. One client noted that the EverHelp team was 'transparent and highly organized,' adapting quickly to changes while maintaining close contact. Another highlighted their 'detailed transparent end-to-end analytics for each stakeholder level,' which facilitated informed decision-making. Overall, the sentiment reflects a strong appreciation for EverHelp's openness and responsiveness, contributing positively to the client experience. - Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): I would highlight 3 key things: detailed transparent end-to-end analytics for each stakeholder level, recruitment excellence from cultural fit to onboarding process, and product-oriented approach where the agents also help our marketing, product marketing, payment, QA, and development teams to both incorporate customers' feedback into their roadmaps and make quick intra-day bug fixes if needed. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143) - Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): The EverHelp team was transparent and highly organized. They quickly adapted to any of our changes and always kept in touch. EverHelp did a great job overall. If we had to suggest one area for improvement, it would be to offer more regular updates or proactive ideas on how to improve our support processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) #### 6 reviews mention Call Center Services Back Office Outsourcing for Email API Solutions Company 5.0/5 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing customer support, and integrating systems. - 6 of 6 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/everhelp/295091) #### Experience in 12 industries EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) ##### Information technology Experience EverHelp demonstrates strong expertise in the Information Technology sector, particularly in customer support solutions. Clients commend their scalability, operational efficiency, and flexibility, with measurable improvements in response times and customer satisfaction. The team's proactive approach not only resolves inquiries but also enhances workflows and drives product development through customer feedback. Overall, sentiment is highly positive, indicating that EverHelp is well-suited for IT companies seeking reliable support services. - 9 reviews for information technology industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): EverHelp provides call center services for a global tech company. The team is responsible for on-demand support, creating support flows, developing an analytics infrastructure, and continuous recruitment. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143) - Call Center Services for Q&A Marketplace (5.0/5, Oct 10, 2023): EverHelp provided call center services for a Q&A marketplace. Their team handled over 150 incoming calls. [Read Full Review](https://clutch.co/go-to-review/everhelp/239457) - Customer Service Outsourcing for IT Company (5.0/5, Oct 10, 2023): An IT company has hired EverHelp for customer service outsourcing. The team helps the client with customer communication,0 answering their requests in app stores, emails, and chats. [Read Full Review](https://clutch.co/go-to-review/everhelp/239462) - Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435) - Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107) - Customer Service Outsourcing for IT Company (5.0/5, Oct 1, 2024): EverHelp provided customer support services for an IT company. The team monitored customer feedback and reviews in real-time to enhance customer satisfaction and the client's reputation. [Read Full Review](https://clutch.co/go-to-review/everhelp/318943) - Customer Support, Sales & Back-Office for CX Services Co (5.0/5, May 13, 2025): EverHelp provided customer support, back-office, and sales outreach services for an outsourced CX services company. The team was responsible for 24/7 chat and email support, data entry, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373947) - Customer Service Outsourcing for AI SaaS Company (5.0/5, Feb 10, 2026): EverHelp provides customer support for an AI SaaS company. Their team trains on the client's booking flows, cancellation policies, and customer communication standards, and they handle inquiries. [Read Full Review](https://clutch.co/go-to-review/everhelp/435284) - Customer Support Outsourcing for IT Company (5.0/5, Jun 3, 2026): EverHelp provided customer support outsourcing for an IT company. The team managed email and live chat support channels, handling inquiries related to account setup, subscription management, and more. [Read Full Review](https://clutch.co/go-to-review/everhelp/461650) ##### Telecommunications Experience EverHelp has demonstrated significant expertise in the Telecommunications industry, particularly in customer support for virtual phone services. Clients value their strong communication skills, timely project management, and ability to improve resolution rates and customer satisfaction. Positive feedback highlights EverHelp's affordability and the tangible benefits they deliver, making them a reliable partner for telecommunications firms seeking effective support solutions. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Telecommunications Company (5.0/5, May 15, 2024): EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/288912) ##### Software Experience EverHelp demonstrates strong capabilities in the Software industry, particularly in enhancing customer support and operational efficiency for SaaS platforms. Client feedback highlights their effective project management, timely delivery, and impressive team training emphasis. The overall sentiment is highly positive, noting improved customer interactions and alignment with client values, making EverHelp a compelling choice for businesses seeking reliable support and integration solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support & Sales Services for Cloud SaaS Company (5.0/5, May 16, 2024): EverHelp provides customer support and sales services for a cloud SaaS company. The team helps the client’s customers resolve issues. Their goal is to enhance the client’s sales and operational efficiency. [Read Full Review](https://clutch.co/go-to-review/everhelp/289151) ##### Business services Experience EverHelp has garnered positive feedback from clients in the business services industry for its reliable customer support outsourcing and expertise in building structured processes. Clients appreciate the company's swift adaptation to their needs, proactive communication, and ability to enhance efficiency, notably reducing response times and improving client satisfaction. The team's commitment to data security and customer welfare aligns well with industry standards, making EverHelp a strong candidate for businesses seeking dependable support solutions. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Tax Compliance Solutions Company (5.0/5, May 16, 2024): EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization. [Read Full Review](https://clutch.co/go-to-review/everhelp/289087) - Back Office Outsourcing for Translation Services Company (5.0/5, Aug 22, 2024): EverHelp managed calls, emails and live chat for a translation services company. They developed a knowledge base to boost customer self-service and implemented data security measures. [Read Full Review](https://clutch.co/go-to-review/everhelp/309244) - Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): EverHelp provides customer support outsourcing for a business advisory firm. The team manages support across multiple channels, handles inquiries, tracks requests, and manages follow-ups. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466) ##### Consumer products & services Experience EverHelp has demonstrated significant expertise in the Consumer products & services industry, effectively enhancing customer support for a leading meal kit company. Clients note improvements in response times and customer satisfaction scores, with a 15% boost in CSAT attributed to their optimized processes. Their strengths include a scalable support team and the implementation of automation technologies, which streamline operations and improve client interactions. Overall, their professional approach and clear communication make them a reliable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Meal Kit Delivery Service (5.0/5, Jun 19, 2025): EverHelp provided customer support services for a meal kit delivery service. They created a dedicated team of customer support agents and introduced automation technologies to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/383284) ##### Retail Experience EverHelp has demonstrated strong expertise in the Retail industry, particularly in enhancing customer support operations for a leading fitness apparel brand. Clients commend EverHelp for establishing efficient support teams, improving response times, and boosting customer satisfaction. Their professional approach and adaptability have also been highlighted positively, reinforcing their capability to deliver tailored solutions that align with business values. Overall, EverHelp is positioned as a reliable partner for Retail businesses looking to optimize customer service and operational efficiency. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) ##### Other industries Experience EverHelp has received positive feedback from clients in the Other industries sector, particularly for their agility and effectiveness in enhancing customer support. Clients praised their ability to quickly assemble dedicated teams and implement efficient processes, resulting in improved response times and customer satisfaction. Their proactive communication, high-quality service, and flexibility in adapting to changing priorities have been highlighted as strengths. Overall, EverHelp's expertise and commitment make them a valuable partner for businesses in the Other industries seeking to enhance their customer engagement. - 2 reviews for other industries industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): EverHelp provided customer and sales support for a virtual contact center. The team set up a fully trained, 24/7 support team that managed chat and email requests and handled lead qualification and outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917) - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp provided customer support, back-office, and sales outreach services for a food delivery company. They managed 24/7 email, phone, and chat support and handled data entry, reporting, and lead outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) ##### Advertising & marketing Experience EverHelp has received positive feedback in the Advertising & Marketing industry, particularly for their lead generation and customer support services. Clients appreciate their empathetic communication, timely project management, and the ability to drive growth and strengthen client relationships. The company's good value for cost and responsiveness to client needs further solidify their reputation, making them a strong contender for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): EverHelp provided sales and customer support outsourcing services to a digital marketing agency. The team ran email campaigns, conducted cold calls, and offered customer assistance. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526) ##### Design Experience EverHelp demonstrates strong expertise in the Design industry, particularly in presentation design, as noted by their ability to deliver timely and accurate results. Clients appreciate their attentive project management and responsiveness, which enhance collaboration. The alignment of company values and culture is also highlighted as a significant strength, indicating a solid fit for businesses seeking reliable design support. Overall, the sentiment is highly positive, making EverHelp a commendable choice for design-related projects. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Design Agency (5.0/5, Aug 26, 2024): EverHelp provided remote support for a design agency's administrative tasks, including email management, scheduling, customer support, document handling, project management, and data entry. [Read Full Review](https://clutch.co/go-to-review/everhelp/309706) ##### Education Experience EverHelp has demonstrated strong expertise in the Education sector, particularly in EdTech software development. Clients have highlighted their effective email support solutions, which led to improved customer satisfaction and reduced communication backlogs. The company's commitment to timely project management and clear communication has been consistently praised, establishing them as a reliable partner for educational organizations seeking to enhance their customer engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Support for EdTech Software Company (5.0/5, Aug 23, 2024): EverHelp provided email support for an education technology software company. The team handled customer inquiries and streamlined the communication process by managing a high volume of emails. [Read Full Review](https://clutch.co/go-to-review/everhelp/309365) ##### Financial services Experience EverHelp has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer support and resource optimization. Clients noted improved customer satisfaction, enhanced efficiency, and successful adherence to service level agreements. Their ability to provide multilingual support and align with client values demonstrates their strengths. Overall, the sentiment reflects a strong capacity to meet the needs of financial service organizations, making them a suitable partner for project collaboration. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Resources for Financial Services Company (5.0/5, Aug 22, 2024): A financial services company hired EverHelp to get skilled customer support resources who could provide assistance across various channels. The resources should also be proficient in multiple languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/309173) ##### Social Networking Experience EverHelp has received positive feedback in the Social Networking industry, particularly for its expertise in enhancing customer service experiences. A CEO from a leading plant lovers community praised their ability to transform support systems, significantly improving response times and increasing customer satisfaction. The emphasis on client orientation and timely project management further underscores EverHelp's strengths, making them a recommended partner for businesses seeking to excel in customer engagement within the Social Networking space. - 1 review for social networking industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Plant Lovers Community (5.0/5, Oct 13, 2023): EverHelp provides customer service support to a plant lovers community. They respond to end customers' queries and needs. [Read Full Review](https://clutch.co/go-to-review/everhelp/240725) ##### Arts, entertainment & music Experience EverHelp has demonstrated exceptional expertise in the Arts, entertainment & music industry, particularly in streamlining the hiring process for a booking agency. Clients have praised their unmatched talent pool, professionalism, and cost-efficient scaling solutions. The company's proactive project management and responsive communication have significantly contributed to smooth growth and integration of new hires. Overall, EverHelp's ability to deliver high-quality support while aligning with client values makes them an ideal partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): EverHelp provides HR and IT support for a music booking agency. The team manages candidate sourcing, interviews, onboarding, training, and scaling solutions for the client. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009) ##### Other Industry Experience EverHelp has demonstrated considerable expertise in enhancing customer support workflows for the Other Industry sector, specifically within logistics. Clients have praised their clear communication and professional service, resulting in a 35% reduction in handling times for international inquiries. Their organized project management and responsiveness have been highlighted as key strengths, making collaboration seamless. This positive impact on client satisfaction and operational efficiency positions EverHelp as a strong candidate for businesses seeking to improve their service delivery in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Logistics Company (5.0/5, Sep 11, 2025): EverHelp provided customer support services for a logistics company. The team handled all of the client's English-language customer service through phone and live chat.  [Read Full Review](https://clutch.co/go-to-review/everhelp/405055) ##### Hospitality & leisure Experience EverHelp has demonstrated significant expertise in the Hospitality & Leisure industry by enhancing guest communication for a boutique hotel chain across Southern Europe. Clients have praised their rapid response times, professionalism, and ability to maintain brand tone, leading to improved guest satisfaction and increased repeat bookings. Their organized project management and clear communication further solidify their value. Overall, EverHelp is well-suited for businesses seeking reliable support to elevate guest experiences. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Hotel (5.0/5, Sep 11, 2025): EverHelp provides customer support for a hotel. The team manages email and live chat support for the client's guests, particularly during evenings and weekends, handling tasks like booking confirmations. [Read Full Review](https://clutch.co/go-to-review/everhelp/405174) #### Completed projects in 12 countries - Canada (1 projects) - Cyprus (1 projects) - Czech Republic (2 projects) - Germany (2 projects) - India (1 projects) - Italy (1 projects) - Poland (1 projects) - Spain (1 projects) - Ukraine (5 projects) - United States (10 projects) - Scotland (1 projects) - England (2 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 22 languages: - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Polish - Portuguese - Romanian - Slovakian - Spanish - Swedish - Ukrainian - Serbian - Georgian - Slovenian [View Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery. [Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo) #### Understands their clients' needs Client feedback highlights SummitNext's strong understanding of their needs, as evidenced by their adaptability and proactive communication. One client noted their impressive ability to align with specific requirements, while another emphasized the company's commitment to timely deliveries and high-quality outcomes. Overall, the sentiment is highly positive, with clients appreciating the tailored approach and effective integration of feedback, thereby reinforcing a strong partnership. - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): Understanding of the local nuances into client's complaint buckets was a key outcome. Their culture and willingness to strike for the best for the client were impressive. They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) #### Experience in 3 industries SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### 4.5 out of 5.0 rating for cost What Clients Have Said Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) - $50,000 to $199,999 (2 reviews) #### Very responsive SummitNext is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality. [Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral) #### Transparent Clients have praised Enshored for their transparency and effective communication, particularly highlighting their proactive approach in reporting ticket volumes and customer satisfaction metrics. One client noted that Enshored's support team is encouraged to independently craft responses that align with the client's brand voice, reflecting a commitment to transparency in operations. Overall, the sentiment is positive, with clients appreciating the open dialogue and the supportive nature of Enshored's team in navigating challenges. #### Experience in 9 industries Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Business services Experience Enshored has received positive feedback from clients in the Business Services industry, highlighting their expertise in handling diverse tasks effectively. Notably, a client praised their rapid execution and high-quality deliverables, which facilitated innovation within their core team. Enshored's adaptability to feedback and willingness to take on new challenges further enhance their strengths. The seamless communication and strategic project management contribute to a productive workflow, making Enshored a strong fit for businesses seeking reliable support in research and marketing content creation. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in customer support and operational efficiency. Clients commend their knowledgeable and dedicated agents who significantly enhance customer satisfaction. Additionally, their flexibility and proactive project management have contributed to successful outcomes in mapping and managing RV sites. Overall sentiment reflects high satisfaction with their service quality and cultural fit, making Enshored a strong candidate for businesses seeking reliable partnerships in the Hospitality & Leisure space. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) --- ### [Division50](https://clutch.co/profile/division50) #### 5 out of 5 star rating (28 reviews) - 50 - 249 employees - Dubai, United Arab Emirates #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Demand Generation Marketing - 15% Email Marketing - 35% Sales Outsourcing - 10% Search Engine Optimization #### Company description Division50 is a strategic agency specializing in Contact Center Services and integrated sales and marketing solutions. Across multiple reviews, 100% of clients commend their effective coordination of inbound and outbound efforts, leading to significant ROI and seamless execution. Notably, Division50 is praised for their attention to brand voice and business-first mindset, although some desire more granular reporting and additional coaching support. [Visit Website](https://division50.com/?utm_source=clutch&utm_medium=referral&utm_campaign=directory_profile) #### Proactive Division50 has received positive feedback regarding their proactive approach in project management and client communication. One client highlighted their 'reliable and well-organized project management' and noted that 'proactive communication' was evident through weekly check-ins and prompt responses. They effectively adapted campaign messaging based on client suggestions, demonstrating a commitment to collaboration. Overall, clients appreciate Division50's proactive efforts, which contribute significantly to successful project outcomes. - Email Marketing for IT Services & Consulting Company (5.0/5, Sep 15, 2025): Division50 has reliable and well-organized project management. They started with a detailed campaign blueprint and adhered to deadlines without exception. Proactive communication was demonstrated via weekly check-ins and prompt responses to our requests for comments or modifications. Their ability to adapt and change campaign messaging in response to our suggestions made the partnership easy and effective. [Read Full Review](https://clutch.co/go-to-review/division50/405948) #### 4 reviews mention Call Center Services Digital Marketing Support for Financial Consultancy 5.0/5 — Division50 provided digital marketing services for a financial consultancy. The team managed Google and LinkedIn campaigns, conducted outbound calls, reconnected with missed leads, and tracked data. - 4 of 4 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/division50/411311) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently noted that Division50 offers good value for money, with several reviews highlighting that their pricing fits budgets while delivering quality results. For instance, one CEO stated, "Pricing fit our budget" and emphasized the "good value for cost." Another client appreciated the significant increase in qualified leads and attributed it to Division50's effective strategies, indicating a favorable return on investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided. [Read All Reviews](https://clutch.co/profile/division50?verified=true#reviews) - Less than $10,000 (11 reviews) #### Completed projects in 5 countries - Australia (2 projects) - Saudi Arabia (2 projects) - United Arab Emirates (6 projects) - United States (2 projects) - England (2 projects) This provider is fluent in 3 languages: - English - Arabic - French [View Reviews](https://clutch.co/profile/division50?verified=true#reviews) --- ### [First Point Communications](https://clutch.co/profile/first-point-communications) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Ensenada, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Customer Service Outsourcing - 40% Sales Outsourcing - 10% Direct Marketing #### Company description First Point Communications is a customer service center specializing in outbound call center services, including lead generation and appointment setting for B2B clients. Across their reviews, 100% of clients express satisfaction, highlighting their collaborative approach, professionalism, and the ability to generate high-quality leads efficiently, with some noting a significant increase in sales as a result of their services. [Visit Website](https://firstpointco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Collaborative Client feedback highlights a strong sentiment of collaboration with First Point Communications. Clients noted the 'very collaborative and flexible' approach to meeting needs, with regular feedback calls and open communication channels. One client emphasized a 'remote-team style relationship' rather than a typical customer-vendor dynamic. This collaborative effort contributed to achieving significant lead generation results, showcasing the company's dedication to client success. - Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): They are very collaborative and flexible to meet customer needs. Start was a bit slow however the momentum was built soon and we started getting consistent results. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126) - Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): We had all the communication channels open with their team. Skype, phone, email. Very collaborative remote-team style relationship rather than a customer-vendor one. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853) #### Experience in 3 industries First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) ##### Software Experience First Point Communications demonstrates strong expertise in the Software industry, particularly in lead generation for B2B technology vendors. Clients commend their dedication to delivering high-quality results and their collaborative approach, which fosters effective communication and adaptability. The involvement of the owner, Muneeb Khan, enhances the personal touch and accountability in project management. Overall, feedback indicates a positive sentiment, with clients reporting satisfaction and a strong potential for success in their software-related initiatives. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126) ##### Real estate Experience First Point Communications has demonstrated expertise in the real estate sector, particularly in outbound call center services for lead qualification. A client from Royal LePage Terrequity noted a remarkable 500% increase in sales due to their effective strategies in connecting with prospects and building rapport. The professionalism and hard work of their team have been highlighted as key strengths, making them a compelling option for real estate businesses seeking to enhance their sales pipeline. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): First Point Communications provided outbound call services for a real estate agency. Additionally, the team worked to generate leads, set appointments, and built relationships with clients. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556) ##### IT Services Experience First Point Communications demonstrates strong expertise in lead generation for the IT Services industry, particularly in appointment setting, cold calling, and email marketing. Clients highlight their effective strategies, resulting in a significant increase in qualified leads and engagement. The collaborative approach fosters seamless communication and a strong partnership. Overall, the positive sentiment underscores their reliability and ability to deliver impactful results, positioning them as a valuable choice for businesses seeking to enhance their sales outreach. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): A technology firm hired First Point Communications to handle appointment setting for its customers. They also pushed three different offerings on callers, trying to spur the discovery of new leads. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Ireland (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Singapore, Singapore #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Understands their clients' needs Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs. - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) #### 6 reviews mention Call Center Services Customer Deployment for Consumer Products Company 5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. - 6 of 6 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tdcx/164043) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) --- ### [Mercatus](https://clutch.co/profile/mercatus) #### 4.8 out of 5 star rating (23 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 20% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Mercatus specializes in Contact Center Services, offering customer support, cold calling, and lead generation. Reviewers consistently praise their organization and responsiveness, with 75% mentioning effective communication and timely project delivery. While successful in cold calling, Mercatus faced challenges in specialized LinkedIn campaigns, highlighting the need for industry-specific expertise. [Visit Website](https://mercatusoutsourcing.com/) #### Results-oriented The feedback regarding Mercatus highlights a strong results-oriented approach, with one client noting that they exceeded project targets by double within six months. The workflow was described as very effective, requiring minimal involvement from the client while still achieving significant outcomes. Clients appreciated Mercatus's expertise and specialization, reinforcing the overall positive sentiment towards their results-driven methodology. - Lead Generation for Cybersecurity Service Provider (5.0/5, Mar 2, 2022): We have notice 30% increase in sales after the second month of the project. Since our product and services are complex we consider these numbers great. Their agents and the CEO were willing to learn more about our product and services in order to be more effective in attracting new leads and prospects for Diamatix. [Read Full Review](https://clutch.co/go-to-review/mercatus/12329) #### Reviewed 1 time in the past 6 months Recent feedback for Mercatus indicates a high level of client satisfaction, particularly regarding their B2B lead generation services. A client from Yespo noted that Mercatus successfully booked nine qualified meetings in just four weeks, achieving an impressive 89% acceptance rate. Clients appreciated the team's friendly professionalism and effective communication. Overall, the sentiment is overwhelmingly positive, with no suggested areas for improvement, highlighting Mercatus's strong performance and reliability in delivering tailored outreach solutions. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/mercatus?sort_by=date_desc&verified=true#reviews) #### Experience in 7 industries Mercatus has demonstrated expertise across various industries, including eCommerce, Information Technology, Retail, Manufacturing, and Financial Services. In eCommerce, they excelled in lead generation, resulting in a high meeting acceptance rate. In IT, they effectively enhanced product visibility and client engagement through targeted campaigns. Feedback consistently highlights their proactive communication, project management skills, and the ability to adapt strategies for diverse industries, making them a suitable partner for companies seeking lead generation and outreach solutions. [Read All Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) ##### Financial services Experience Mercatus demonstrates strong expertise in the Financial services sector, particularly in social selling and client prospecting. Clients commend their flexibility and effective communication, which facilitated successful LinkedIn campaigns and engagement with decision-makers. Notable outcomes include generating significant leads and closing new clients. Their ability to adapt to client needs and deliver measurable results positions them as a valuable partner for organizations seeking growth in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing Strategy for Online Insurance Services (5.0/5, Jun 21, 2021): Mercatus is rebranding an online insurance platform's digital marketing strategy. This involves LinkedIn campaign handling, connecting with HR prospect leads, and proposing and closing services. [Read Full Review](https://clutch.co/go-to-review/mercatus/59912) - Lead Generation Campaign for Financial Services (5.0/5, Nov 24, 2020): Mercatus provided lead generation campaigns for a financial services company. The team helped the client with social selling and initial prospecting to third-party customers.  [Read Full Review](https://clutch.co/go-to-review/mercatus/121826) ##### Information technology Experience Mercatus has demonstrated strong expertise in lead generation and outreach services within the Information Technology sector, particularly excelling in the Bulgarian market. Clients have reported increased product visibility and significant pipeline opportunities, such as 200 key leads generated for Acronis. Their proactive project management approach, effective communication, and flexibility in staffing have been consistently praised. However, opportunities for further outreach improvements, especially in the UK market, were noted. Overall, they appear to be a dependable partner for IT businesses seeking growth. - 2 reviews for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Cyber Security Firm (4.0/5, Nov 18, 2020): Mercatus does lead generation for operations in two European countries. [Read Full Review](https://clutch.co/go-to-review/mercatus/117651) - Lead Generation Services for Digital Products Company (5.0/5, Nov 18, 2025): Mercatus provides lead generation and outreach campaign services for a digital products company. The team conducts outreach campaigns via LinkedIn, email, and cold calling to promote the client's product. [Read Full Review](https://clutch.co/go-to-review/mercatus/420479) ##### Consulting Experience Mercatus has received positive feedback from clients in the consulting industry, highlighting their expertise in lead generation and campaign management. Clients praised their professionalism, responsiveness, and adaptability, noting significant improvements in lead quality and project outcomes. Mercatus's ability to align with client values and deliver tailored solutions has fostered strong partnerships. Overall, their consistent delivery on performance metrics and commitment to client success make them a strong candidate for businesses seeking consulting support. - 4 reviews for consulting industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Business Management Company (5.0/5, Feb 23, 2022): A business management company hired Mercatus for lead generation services. They created messages with invitations requests, presentations, and more. The goal was to improve online presence. [Read Full Review](https://clutch.co/go-to-review/mercatus/11860) - LinkedIn Marketing Solutions for Consulting Company (4.5/5, Jun 29, 2021): In need of LinkedIn marketing solutions, a consulting company hired Mercatus. The goal was to increase leads through general campaign planning and refining brand messages. [Read Full Review](https://clutch.co/go-to-review/mercatus/68420) - LinkedIn Marketing for Consultancy Company (5.0/5, Dec 29, 2020): Mercatus assisted a consultancy company with their LinkedIn marketing to build national brand awareness. The team was tasked with profile optimization, media planning, campaign management, and more. [Read Full Review](https://clutch.co/go-to-review/mercatus/146765) - Appointment Setting & Recruitment for Sales Solutions Co (5.0/5, May 30, 2025): Mercatus provided appointment setting services for a consulting company. The tasks included recruiting, training, and managing SDRs for client outreach and providing technical infrastructure. [Read Full Review](https://clutch.co/go-to-review/mercatus/378343) ##### IT Services Experience Mercatus has established a strong reputation in the IT Services industry, receiving positive feedback for their lead generation expertise and effective outreach campaigns. Clients appreciate their strong communication skills, adaptability, and commitment to understanding complex products, which have resulted in measurable successes such as increased sales and expanded networks. Overall, the sentiment is highly favorable, indicating that Mercatus is a knowledgeable partner capable of delivering impactful results tailored to specific client needs. - 3 reviews for it services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation for Cybersecurity Service Provider (5.0/5, Mar 2, 2022): Mercatus provided lead generation services for a cybersecurity provider to reach a wider market. Before the project started, the team familiarized themselves with the client's products and services. [Read Full Review](https://clutch.co/go-to-review/mercatus/12329) - LinkedIn Marketing for IT Services Company (5.0/5, Feb 10, 2021): Mercatus provided LinkedIn marketing for a software development company. Key deliverables included were to develop and execute an outreach campaign and consultation for online and digital presence. [Read Full Review](https://clutch.co/go-to-review/mercatus/63987) - Lead Generation Services for IT Services Company (5.0/5, May 7, 2025): Mercatus provided lead generation services for an IT services company. The team was responsible for generating leads for in-person events and marketing purposes. [Read Full Review](https://clutch.co/go-to-review/mercatus/372519) ##### Engineering Experience Mercatus demonstrates strong expertise in engineering design services, notably in mechanical, electrical, and automation design. Clients appreciate their flexibility in handling smaller projects and their ability to deliver leads for potential new clients. Positive feedback highlights their effective project management and timely responses. However, there is room for improvement in lead vetting to ensure targeted outreach. Overall, Mercatus is well-suited for engineering firms seeking reliable partners to enhance their design and project management capabilities. - 1 review for engineering industry - Less than $10,000 avg. project cost - Call Center Services for Engineering Company (4.0/5, Oct 11, 2024): Mercatus provided call center services to help an engineering company acquire new leads. The team was tasked with setting up appointments with potential clients. [Read Full Review](https://clutch.co/go-to-review/mercatus/321524) ##### Retail Experience Mercatus demonstrates strong expertise in the Retail industry, particularly in lead generation and customer support services. Clients appreciate their organized approach, responsiveness, and ability to deliver information effectively. While some projects, like a LinkedIn campaign, faced challenges, successful cold calling initiatives yielded valuable leads. Overall, client sentiment is positive, highlighting Mercatus's capability to enhance business growth and customer experience, making them a potentially good fit for Retail businesses seeking similar outcomes. - 3 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Experience Support for Fashion E-Commerce Firm (5.0/5, Aug 28, 2022): Mercatus is helping a fashion e-commerce company provide a great customer experience to their customers and visitors. Their CX agents support the end customers in finding solutions to their problems. [Read Full Review](https://clutch.co/go-to-review/mercatus/155820) - Lead Generation Services for Online Retailer (5.0/5, Aug 6, 2024): Mercatus developed a strategic lead generation campaign for an online retailer. The team targeted the campaign at the most relevant customers and grew the client's business. [Read Full Review](https://clutch.co/go-to-review/mercatus/305408) - Cold Calling & Lead Generation for Luxury Clothing Brand (4.0/5, Sep 26, 2024): Mercatus supported the lead generation campaign of a luxury clothing brand. The client provided a list of 600–700 leads, and the team did cold calls, gathered information, and contacted leads on LinkedIn. [Read Full Review](https://clutch.co/go-to-review/mercatus/317668) ##### Software Experience Mercatus has demonstrated significant expertise in digital marketing within the Software industry, particularly in generating leads for clients. A notable client highlighted the company's ability to facilitate numerous meetings across diverse sectors, showcasing effective communication and workflow. Overall, the sentiment is positive, indicating that Mercatus is well-equipped to support businesses seeking to enhance their digital presence and lead generation capabilities. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Lead Generation for LS-S Leadership Support (4.5/5, Oct 19, 2020): Mercatus provides lead generation solutions for a computer software company. The team was tasked to secure 6–8 leads each month. [Read Full Review](https://clutch.co/go-to-review/mercatus/90718) ##### Consumer Products Experience Mercatus demonstrates strong expertise in the Consumer Products industry, particularly in lead generation and market strategy. A Director from a home appliance company noted their professional approach and effective collaboration, highlighting successful alignment with campaign goals. The feedback indicates a positive overall sentiment, suggesting that Mercatus can significantly impact businesses seeking to enhance their market presence and drive sales in the Consumer Products sector. - 1 review for consumer products industry - $10,000 – $49,000 avg. project cost - Digital Marketing for Home Appliance Company (4.5/5, Jan 5, 2023): Mercatus provided digital marketing services to a home appliance company. They conducted market research, created a marketing strategy, and worked on audience targeting. [Read Full Review](https://clutch.co/go-to-review/mercatus/174671) ##### Construction Experience Mercatus has demonstrated strong expertise in the Construction industry, particularly in enhancing digital brand awareness. Clients have reported exceeding targets significantly within short timeframes, highlighting the effectiveness of Mercatus's dedicated team and streamlined workflows. Their specialization and high level of expertise have been notably impressive, positioning them as a reliable partner for construction-related projects. Overall, client feedback indicates a strong sentiment towards Mercatus as a capable provider for businesses seeking impactful marketing solutions in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Branding for Aluminium Architecture Company (5.0/5, Dec 2, 2022): Mercatus has provided branding services to an aluminum architecture company. They have conducted an overshoot target. [Read Full Review](https://clutch.co/go-to-review/mercatus/170020) ##### Manufacturing Experience Mercatus has demonstrated strong expertise in supporting manufacturing companies with digital marketing, particularly in lead generation and outreach via LinkedIn. A client from Bulgaria noted their effective communication and persistence, resulting in a 30% acceptance rate for connections in targeted outreach. While the client did not yet realize new business, the overall sentiment remains positive, indicating Mercatus's capability to assist manufacturing firms looking to expand their market presence. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Industrial Machinery Manufacturer (5.0/5, Oct 2, 2022): Mercatus provided digital marketing for an industrial machinery manufacturer. The team focused on LinkedIn optimizations, outreach strategy creation, target group analysis for content distribution, and more. [Read Full Review](https://clutch.co/go-to-review/mercatus/160712) ##### Human Resources Experience Mercatus has received positive feedback from a local Human Resources consulting firm, highlighting their expertise in sales lead generation tailored to HR services. Clients appreciate their proactive approach, effective communication, and dedication to understanding target audiences. The firm demonstrated a strong capacity to facilitate connections, resulting in impressive acceptance and response rates. Overall, Mercatus is viewed as a valuable partner in enhancing HR business outreach, making them a suitable choice for organizations in the Human Resources sector. - 1 review for human resources industry - Less than $10,000 avg. project cost - Sales Leads Generation for HR Consulting Company (4.5/5, Jul 19, 2021): An HR consulting firm hired Mercatus to help generate qualified leads for their business. Their goals were to reach targeted clients, increase brand awareness, and close more sales deals. [Read Full Review](https://clutch.co/go-to-review/mercatus/84803) ##### eCommerce Experience Mercatus has demonstrated significant expertise in the eCommerce sector by employing a tailored, data-driven approach for lead generation. Their efforts resulted in a remarkable 89% meeting acceptance rate and consistent engagement with decision-makers from enterprise-level brands. Clients commend their structured outreach and personalized communication, highlighting their proficiency in understanding and addressing eCommerce needs. Overall, the sentiment is highly positive, indicating Mercatus is a strong candidate for businesses seeking effective eCommerce marketing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Customer Data Platform (5.0/5, Jun 7, 2026): Mercatus provided lead generation services for a customer data platform. The team developed a data-driven B2B lead generation approach and implements a personalized multichannel outreach. [Read Full Review](https://clutch.co/go-to-review/mercatus/462761) #### 4.5 out of 5.0 rating for cost What Clients Have Said The reviews indicate a generally positive sentiment regarding Mercatus's cost and value for money. Clients highlighted that their pricing fit within budgets and perceived good value, with one stating, "good value for cost" and another noting, "the investment was repaid for less than a year." While some suggested potential for lower prices, overall feedback reflects satisfaction with the return on investment through lead generation and successful outreach, affirming Mercatus as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (2 reviews) --- ### [Architecture of Sales](https://clutch.co/profile/architecture-sales) #### 4.8 out of 5 star rating (14 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Gdańsk, Poland #### Services Provided - Allocation of Expertise by Percentage - 5% Advertising - 15% Call Center Services - 5% Email Marketing - 5% Market Research - 65% Sales Outsourcing - 5% Search Engine Optimization #### Company description Architecture of Sales is a company specializing in Contact Center Services, focusing on extending market reach through Telemarketing and Customer Support Services. Feedback is overwhelmingly positive, with 100% of reviewers noting their precise and supportive project management, and impressive ability to deliver results and pipeline insights. No areas for improvement were identified. [Visit Website](https://architectureofsales.com/?utm_source=clutch&utm_campaign=clutch) #### Timely Overall, clients express a highly positive sentiment regarding the timely delivery of services by Architecture of Sales. Multiple reviews highlight their ability to meet deadlines consistently, with one client noting they 'delivered on time and responded to our needs at a great level.' Another client emphasized that even if something was not fulfilled in a month, they promptly caught up in the following month. This reliability in project management is a recurring theme across all feedback. - SEO & PPC for Health & Safety Management Company (5.0/5, Jul 19, 2023): They delivered everything fast and were always reachable and communicative. They stick on the agreed plans if we had it written down. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/215714) - Sales & Appointment Setting for Inventory Management Company (5.0/5, Apr 18, 2025): The number of booked and completed demos with potential customers surpassed our agreement and expectations. Response time is very fast. Communication flow is superb. Assigned people really put their effort into delivering the best result. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/368263) - Sales Outsourcing for Engineering Company (5.0/5, Apr 22, 2025): They deliver everything you expect from a sales agency. Delivery on time, fast response, always pushing you to act. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/368936) - Sales Outsourcing for IT Services Company (5.0/5, Aug 11, 2025): Their project management was exemplary, as they delivered everything on time and very smoothly. This aspect of their service was highly appreciated, as it ensured that our project progressed without unnecessary delays. Their efficiency in meeting deadlines was complemented by their transparent pricing and honest communication. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/397079) - Sales Outsourcing Services for IT Company (4.5/5, Dec 15, 2025): Architecture of Sales has delivered on time. Even if they haven't fulfilled something in a month, they've caught up soon in the following month to deliver the promise. We communicate via virtual meetings. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/425613) #### Experience in 7 industries Architecture of Sales has demonstrated expertise across diverse industries, including eCommerce, contracting, manufacturing, information technology, and engineering. Clients commend their effective lead generation, market entry strategies, and customized outreach efforts. Overall sentiment is positive, highlighting strengths in communication, project management, and a results-driven approach. Companies in eCommerce and technology particularly benefit from their local market knowledge and language skills, making them well-suited for similar sectors seeking growth in Poland. [Read All Reviews](https://clutch.co/profile/architecture-sales?verified=true#reviews) ##### Contracting Experience The reviews indicate that Architecture of Sales possesses strong expertise in the Contracting industry, particularly in business development and market penetration. Clients commend their ability to deliver timely and relevant solutions, resulting in new deals and contracts. Their client-oriented approach, cultural fit, and value-driven service enhance their reputation. Overall, positive sentiment underscores their effectiveness and alignment with client needs, making them a compelling choice for businesses seeking to expand in the Contracting sector. - 1 review for contracting industry - 1 review is 5 stars - Unknown avg. project cost - Business Dev Strategy & Lead Generation for IT Services Firm (5.0/5, Mar 17, 2026): An IT services firm hired Architecture of Sales to develop a business development strategy to help them penetrate new industry segments. The team executed outbound campaigns and arranged relevant meetings. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/443402) ##### eCommerce Experience Architecture of Sales has demonstrated strong expertise in eCommerce, particularly in helping clients like Pickitoo connect with ideal customer profiles in Poland. Clients commend their professional approach, commitment to KPIs, and effective communication strategies. While there is potential for improved product knowledge, their dynamic team has successfully generated leads and sales, indicating a positive impact on clients' eCommerce objectives. Overall, they are a suitable partner for businesses seeking growth in the eCommerce sector. - 1 review for ecommerce industry - $10,000 – $49,000 avg. project cost - Sales Outsourcing for E-Commerce Company (4.5/5, Apr 27, 2026): Architecture of Sales provides ongoing sales outsourcing services for an e-commerce company. The team organizes meetings with ideal customer profiles in Poland and handles necessary translations. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/452939) ##### IT Services Experience Architecture of Sales demonstrates strong capabilities in the IT services sector, particularly in facilitating mergers and acquisitions. Clients highlight their efficiency, transparent pricing, and effective communication as key strengths. The positive feedback regarding timely project delivery and successful organization of shareholder meetings indicates a high level of expertise and reliability. Overall, their performance aligns well with the needs of businesses seeking effective IT service solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for IT Services Company (5.0/5, Aug 11, 2025): Architecture of Sales provided sales outsourcing services for an IT services company. The team contacted target companies for mergers and acquisitions and organized meetings with their shareholders. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/397079) ##### Human Resources Experience Clients in the Human Resources industry commend Architecture of Sales for their expertise in lead generation and market entry strategies. Their ability to deliver quality leads and maintain effective communication through regular updates has been positively highlighted. The company's commitment to client satisfaction and process improvement further reinforces their strengths, making them a reliable partner for businesses seeking to enhance their HR initiatives. - 1 review for human resources industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for HR Software Company (5.0/5, Apr 22, 2025): Architecture of Sales provides lead generation services for an HR software company. The team is responsible for generating leads for product demos to help the client enter the Polish market. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/368939) ##### Software Experience Architecture of Sales demonstrates strong expertise in the Software industry, particularly in lead generation and market entry strategies. Clients commend their professional approach, quick response times, and effective communication. The firm's ability to exceed expectations in booked demos and generate valuable market insights showcases their impact. Overall, the positive feedback reflects a solid cultural fit and good value for cost, making them an excellent choice for Software businesses seeking growth in new markets. - 2 reviews for software industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Real Estate Company (5.0/5, Aug 7, 2023): Architecture of Sales has provided lead generation services for a real estate company. The team has worked to increase the client's Polish market leads. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/223157) - Sales & Appointment Setting for Inventory Management Company (5.0/5, Apr 18, 2025): Architecture of Sales provides lead generation services for a procurement and inventory management company. The team is responsible for booking demos with potential customers and following up with them. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/368263) ##### Legal Experience Architecture of Sales demonstrates significant expertise in lead generation, particularly within the Legal industry. Clients commend their proactive approach, effective communication, and ability to deliver measurable outcomes, such as increased demo appointments and enhanced online visibility. The firm is recognized for integrating seamlessly with client teams, contributing to a collaborative environment that fosters success. Overall sentiment indicates a strong capacity to support Legal professionals in achieving their business objectives. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - SEO & PPC for Health & Safety Management Company (5.0/5, Jul 19, 2023): Architecture of Sales has provided SEO and PPC services for a health and safety management company. They have managed the client's SEO, Google Ads, and Facebook Ads. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/215714) ##### Information technology Experience Architecture of Sales has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and client engagement. Clients appreciate their proactive communication, timely project delivery, and ability to adapt strategies based on client needs. The company's understanding of technical offerings and proficiency in managing language barriers have significantly contributed to successful sales initiatives, making them a strong fit for businesses seeking effective sales partnerships in the IT sector. - 2 reviews for information technology industry - Unknown avg. project cost - Lead Generation for Restaurant Self-Ordering App Company (4.5/5, Dec 18, 2023): A restaurant self-ordering app company has hired Architecture of Sales to seek partners in the market and help with the language barrier. The team manages lead generation, verification, meetings, and follow-up. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/256625) - Sales Outsourcing Services for IT Company (4.5/5, Dec 15, 2025): Architecture of Sales provides ongoing sales outsourcing services for an IT company. The team has sourced prospects, contacted them, presented the value proposition, arranged meetings, and nurtured leads. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/425613) ##### Manufacturing Experience Architecture of Sales demonstrates strong expertise in the Manufacturing industry, particularly in lead generation. Clients commend their impressive ability to quickly identify potential customers, as highlighted by a manufacturing company that successfully found leads in Poland. Overall sentiment reflects satisfaction with responsive communication and effective outcomes, making them a reputable choice for businesses seeking to enhance their customer acquisition efforts in manufacturing. - 1 review for manufacturing industry - Unknown avg. project cost - Lead Generation for Manufacturing Company (4.0/5, Feb 16, 2026): Architecture of Sales provided lead generation services for a manufacturing company. The team helped the client find potential customers in Poland. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/436561) ##### Engineering Experience Architecture of Sales has demonstrated strong expertise in the Engineering industry, particularly in expanding market reach. A CEO from an architectural and engineering design firm noted their precise project management and supportive communication, leading to successful meetings with potential clients. The company's high ratings and alignment with client values were significant factors in their selection. Overall, the feedback reflects a positive impact and satisfaction, indicating that they are a reliable partner for engineering firms seeking growth. - 1 review for engineering industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Consulting for Architecture & Design Firm (5.0/5, Sep 25, 2023): Architecture of Sales was hired by an architecture and design firm to contact Polish market companies about consolidation. Their goal was to help the client extend their market. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/235492) #### Very responsive Architecture of Sales is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 4 countries - Estonia (5 projects) - Italy (1 projects) - Lithuania (5 projects) - Poland (1 projects) This provider is fluent in 2 languages: - Polish - English [View Reviews](https://clutch.co/profile/architecture-sales?verified=true#reviews) --- ### [Veza Reception](https://clutch.co/profile/veza-reception) #### 4.8 out of 5 star rating (10 reviews) - 10 - 49 employees - Phoenix, AZ #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Veza Reception is a company specializing in Contact Center Services, particularly offering Inbound Call Center and Customer Support Services. The overall feedback from clients is predominantly positive, with 86% of reviews highlighting professional, responsive service and efficient call handling. Clients appreciate their ability to adapt to specific business needs, though some suggest improvements in call recording accessibility and integration capabilities. [Visit Website](https://vezareception.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 3 times in the past 6 months Recent reviews of Veza Reception reflect a mix of satisfaction and concern among clients. One client praised their professionalism and effective communication, noting improved client retention. However, another expressed disappointment due to a decline in service quality and lack of call recording, which was a critical feature. Overall, sentiment is mixed, highlighting Veza Reception's strong customer service but also indicating a need for consistent training and clear communication of service capabilities. - 2 of 3 reviews are 5 stars - 3 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/veza-reception?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Call Center Services Call Center & Customer Support Services for Inspection Co 5.0/5 — Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. - 4 of 4 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/veza-reception/441838) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy. [Read All Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Traverse City, Michigan (1 projects) - Portland, Oregon (1 projects) - Honolulu, Hawaii (1 projects) - Latrobe, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) --- ### [SPLACE BPO](https://clutch.co/profile/splace-bpo) #### 4.9 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description SPLACE BPO is a company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Care Services, and Telephonic Support. Reviews highlight their effective project management, responsiveness, and strong communication, with over 75% of clients noting improvements in outcomes like sales or service quality. Clients appreciate their team culture, though some recommend better time management for communication. [Visit Website](https://splacebpo.com/) #### Creative #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience SPLACE BPO has received positive feedback for their B2C Telemarketing and telesales services, with over 80% of reviewers highlighting their effective project management, quick adaptability, and strong communication skills. Clients appreciated their team lead's effectiveness and professionalism, although some noted minor performance issues with individual team members. Overall, SPLACE BPO is recognized for successfully meeting client needs, with recommendations from satisfied customers indicating a solid reputation in the industry. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - 1 new review for B2C Telemarketing & telesales in past 6 months - $200,000 – $999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/splace-bpo#review-351383) #### 4 reviews mention Call Center Services BPO Services for Educational Consulting & Research Firm 5.0/5 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. - 3 of 4 Call Center Services reviews are 5 stars - 4 new reviews for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/splace-bpo/351383) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO. [Read All Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management. [Visit Website](https://www.callzent.com) #### Exceptional results Clients have reported exceptional results from their collaboration with CallZent, highlighting their successful development of a custom CRM and support platform tailored to specific needs. One client noted a significant reduction in response times and improved customer satisfaction, attributing these outcomes to CallZent's organized project management and seamless communication. The partnership was characterized by a strong commitment to client goals, with feedback emphasizing CallZent's technical expertise and people-first approach, resulting in a truly collaborative experience. #### 4 reviews mention Call Center Services Call Center Services for IT Company 5.0/5 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. - 4 of 4 Call Center Services reviews are 5 stars - 4 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/callzent/380343) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (3 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 4 countries - Canada (2 projects) - Mexico (1 projects) - United Arab Emirates (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/callzent?verified=true#reviews) --- ### [Cloud Sourcing](https://clutch.co/profile/cloud-sourcing) #### 5 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Miami, FL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Cloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated. [Visit Website](https://cloudsourcing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Helpful #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience Cloud Sourcing has received overwhelmingly positive feedback for its B2C Telemarketing & Telesales services, with 100% of clients noting successful outcomes such as significant sales increases and timely project delivery. Clients particularly praise the company's talented team and effective management, which contributed to closing over $30 million in transactions. Notably, no negative feedback or areas for improvement were mentioned, reflecting the provider's expertise and strong impact in the industry. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - 1 new review for B2C Telemarketing & telesales in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/cloud-sourcing#review-359423) #### 1 review mentions Call Center Services Back Office Outsourcing for Warehouse Broker Co 5.0/5 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/cloud-sourcing/359423) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost. [Read All Reviews](https://clutch.co/profile/cloud-sourcing?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) --- ### [Staybright Design Private Limited](https://clutch.co/profile/staybright-design-private) #### 5 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 15% Search Engine Optimization - 35% Web Development #### Company description Staybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care. [Visit Website](https://www.staybrightdesign.com?utm_source=clutch.co&utm_medium=referral) #### Experience in 4 industries Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies. [Read All Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) ##### Advertising & marketing Experience Staybright Design Private Limited has garnered positive feedback within the Advertising & marketing industry for their expertise in developing tailored sales strategies and promotional materials. Clients highlight their strong project management, timely delivery, and ability to enhance engagement with key stakeholders, resulting in increased qualified leads. Their deep understanding of sales dynamics and alignment with client values further positions them as a strong partner for businesses seeking impactful marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Commerce Media Network (5.0/5, Jan 27, 2025): Staybright Design Private Limited provided sales outsourcing services for a commerce media network. The team developed sales strategies, created promotional materials, and represented the client. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/346818) ##### Food & Beverage Experience Staybright Design Private Limited has demonstrated strong expertise in the Food & Beverage industry by significantly enhancing customer support for Whiskey & Wealth Club. Client feedback highlights their effectiveness in reducing response times from 48 hours to just 2 hours and improving customer satisfaction ratings by 25%. Their proactive management and tailored support solutions have proven beneficial, making them a reliable partner for businesses seeking to elevate customer experience in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Service for Beverage Manufacturing Co (5.0/5, Jan 12, 2025): Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342527) ##### Real estate Experience Staybright Design Private Limited demonstrates strong expertise in the real estate sector by enhancing sales support services and optimizing customer engagement. A client from the industry praised their innovative approach, effective project management, and ability to deliver tailored marketing materials on time, leading to significant improvements in lead generation and sales. Their alignment with client values and responsive communication further solidifies their reputation as a reliable partner for real estate businesses seeking to enhance their market presence. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Real Estate & Hospitality Company (5.0/5, Jan 11, 2025): Staybright Design Private Limited provided sales support for a real estate and hospitality company. They designed marketing materials, enhanced the client's online presence, and implemented a CRM system. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342347) ##### Manufacturing Experience Staybright Design Private Limited has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in enhancing customer support services. Clients commend their responsiveness, professionalism, and commitment to customer satisfaction, resulting in improved client relationships and overall satisfaction. Their strong project management skills and ability to meet deadlines further underscore their reliability as a partner. Potential clients seeking to improve customer engagement in the Manufacturing sector may find Staybright Design to be a suitable choice. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Precision Parts Manufacturing Co (5.0/5, Dec 19, 2024): Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and feedback. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/338656) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Staybright Design Private Limited's competitive pricing and overall value for money. One client noted the 'good value for cost' in selecting them for customer support services, while another emphasized their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the quality of service relative to costs, as clients reported significant improvements in engagement and customer satisfaction, validating the company's cost-effectiveness. [Read All Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 3 countries - France (1 projects) - Switzerland (1 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) #### 3 fixed price Call Center Services packages Inbound & Outbound Call Centre Support Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 team --- ### [Assistring LLC](https://clutch.co/profile/assistring) #### 5 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Shah Faisal Town, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 30% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% HR Outsourcing #### Company description Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes. [Visit Website](https://assistring.com/clutch) #### Experience in 6 industries Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries. [Read All Reviews](https://clutch.co/profile/assistring?verified=true#reviews) ##### Retail Experience Assistring LLC has received positive feedback from various retail clients, demonstrating expertise in call center operations and customer service enhancements. Notable strengths include their ability to improve customer satisfaction ratings, efficient multichannel support, and a strong commitment to aligning services with client brand values. Clients such as Media Markt and Krispy Kreme highlighted Assistring's effective communication and adaptability, showcasing their positive impact on operational efficiency and sales growth in the retail sector. - 6 reviews for retail industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Wholesale Retail Company (5.0/5, Oct 12, 2024): Assistring LLC provided call center services for a retail company. The team managed customer inquiries and processes inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/assistring/321823) - Call Center Services for Party Goods Retailer (5.0/5, Oct 14, 2024): Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. [Read Full Review](https://clutch.co/go-to-review/assistring/322185) - Call Center Services for Clothing Retailer (5.0/5, Oct 18, 2024): Assistring LLC provided call center and customer service operations for a clothing retailer. The tasks included responding to client inquiries, supervising order processing, and 24/7 customer support. [Read Full Review](https://clutch.co/go-to-review/assistring/323446) - Customer Service & Call Center for Doughnuts Retailer (5.0/5, Oct 21, 2024): Assistring LLC provided call center and customer service outsourcing services for a doughnut retailer. The team analyzed the client's processes and developed unique solutions for their customer support. [Read Full Review](https://clutch.co/go-to-review/assistring/324281) - Customer Support & Call Center Services for Global Travel Co (5.0/5, Oct 22, 2024): Assistring LLC provided customer service outsourcing for a global travel company. The team analyzed customer service processes, identified areas for improvement, and offered call center and training services.  [Read Full Review](https://clutch.co/go-to-review/assistring/324685) - Call Center Services for Consumer Electronics Retailer (5.0/5, Feb 20, 2026): Assistring LLC provided call center services for a consumer electronics retailer. The team handled customer support across phone, email, and chat. They also manage back-office orders and payment processing. [Read Full Review](https://clutch.co/go-to-review/assistring/437597) ##### Real estate Experience Assistring LLC has demonstrated significant expertise in enhancing customer service operations within the real estate sector, particularly for companies like Downing that specialize in student accommodation. Their proactive management of call center services has led to improved response times and increased resident satisfaction. Clients commend their knowledgeable team, commitment to service, and effective communication. Overall, Assistring LLC is well-suited for real estate businesses seeking to optimize customer interactions and operational efficiency. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Student Accommodation Company (5.0/5, Oct 25, 2024): Assistring LLC provides call center services for a student accommodation company. Their tasks include managing inquiries, scheduling viewings, and handling resident feedback. [Read Full Review](https://clutch.co/go-to-review/assistring/325772) ##### Utilities Experience Assistring LLC has demonstrated substantial expertise in the Utilities industry, specifically in enhancing customer service operations for utility companies. One client noted significant improvements in customer satisfaction, reduced call wait times, and increased resolution rates. Their proactive approach to addressing high call volumes during service outages was particularly praised, highlighting their commitment to understanding client needs. Overall, Assistring LLC's effective project management and problem-solving capabilities position them as a valuable partner for utilities aiming to optimize customer service. - 1 review for utilities industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Utility Company (5.0/5, Oct 23, 2024): Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. [Read Full Review](https://clutch.co/go-to-review/assistring/325097) ##### Insurance Experience Assistring LLC has demonstrated significant expertise in the Insurance industry, particularly through their collaboration with GEICO. Their effective management of customer service operations resulted in increased customer satisfaction and demonstrated a deep understanding of industry-specific needs. Clients praised their commitment to quality service delivery, innovative techniques, and responsive communication. Overall, Assistring LLC is well-positioned as a reliable partner for businesses seeking to enhance customer engagement and service efficiency in the Insurance sector. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Insurance Services Company (5.0/5, Oct 17, 2024): Assistring LLC provided call center services for an insurance services company. The team handled customer inquiries, claims processing, policyholder support, follow-up calls, and retention. [Read Full Review](https://clutch.co/go-to-review/assistring/323140) ##### Consumer products & services Experience Assistring LLC demonstrates strong expertise in enhancing customer service and online engagement for businesses in the Consumer products & services industry. Clients report significant revenue increases and improved customer satisfaction due to their 24/7 support, effective communication, and tailored marketing solutions. The company's focus on professional service and innovative ideas has made a notable impact on client operations, positioning them as a valuable partner for businesses seeking to elevate their customer experience. - 1 review for consumer products & services industry - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing & Email Mktg for Wholesale Co (4.5/5, Oct 4, 2024): Assistring LLC has been hired by a wholesale company to provide customer service support through email, chat, and live calls. The team has also developed customer onboarding and email marketing templates. [Read Full Review](https://clutch.co/go-to-review/assistring/319888) ##### Hospitality & leisure Experience Assistring LLC has received positive feedback from clients in the Hospitality & Leisure industry, highlighting their expertise in enhancing customer service operations. The Boca Raton praised Assistring for increasing customer satisfaction and sales revenue through effective call center services, while Royal Nawaab commended their efficiency in reducing call drop rates. Overall, clients emphasize Assistring's strong communication, cultural fit, and ability to deliver tailored solutions, making them a valuable partner for businesses seeking to improve service quality in this sector. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Private Resort (5.0/5, Oct 15, 2024): Assistring LLC provided call center services for a private resort. The team was responsible for addressing customer inquiries, solving issues, managing bookings and reservations, and offering technical support. [Read Full Review](https://clutch.co/go-to-review/assistring/322414) - Customer Service Outsourcing for Restaurant & Events Company (5.0/5, Apr 5, 2026): Assistring LLC provided customer service outsourcing for a restaurant and events company. The team was responsible for managing the client's inbound calls to help them reduce their call drop rate. [Read Full Review](https://clutch.co/go-to-review/assistring/447978) #### Very responsive Assistring LLC is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Poland (1 projects) - United States (6 projects) - England (5 projects) This provider is fluent in 4 languages: - German - English - Urdu - Hindi [View Reviews](https://clutch.co/profile/assistring?verified=true#reviews) #### 3 fixed price Call Center Services packages Customer Support call Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand. --- ### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% Staffing #### Company description Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing. [Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [BELLSYSTEM24 VIETNAM](https://clutch.co/profile/bellsystem24-vietnam) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 10% Market Research #### Company description Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://bell24vietnam.vn/en/outbound-contact-center-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-telemarketing) --- ### [Pathway Communications](https://clutch.co/profile/pathway-communications) - $1,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Cloud Consulting & SI - 35% IT Managed Services - 20% Cybersecurity #### Company description IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services. [Visit Website](https://www.pathcom.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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