# Top Survey Companies Highly reviewed Surveys Companies companies include SalesAR, SalesRoads, Select VoiceCom, Valoris Center, 1840 & Company, Appointment Setter Online, Leadium, XACT, OBI Services, Remote Team Solutions. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Survey Companies Ratings Updated: Jul 13, 2026 ### [SalesAR](https://clutch.co/profile/salesar) #### 4.9 out of 5 star rating (134 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 10% Account-Based Marketing - 10% Call Center Services - 10% Content Marketing - 10% Email Marketing - 60% Sales Outsourcing #### Company description SalesAR is a lead generation company specializing in Contact Center Services, offering solutions such as Appointment Setting and Customer Support Services. With positive reviews highlighting their effective communication, strategic updates, and impressive engagement, SalesAR has consistently delivered results, with approximately 85% of reviewers praising their ability to meet client needs and generate qualified leads. Their services have facilitated market expansion and enhanced client outreach strategies. [Visit Website](https://salesar.io/lets-talk?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-surveys-companies) #### Efficient The overall sentiment regarding efficiency in SalesAR's service delivery is overwhelmingly positive. Clients frequently highlighted the team's structured and organized project management, with consistent updates and timely delivery of key deliverables. For instance, one client praised SalesAR's rapid understanding of their market and the swift turnaround of well-targeted lead lists. Another noted their seamless communication and adaptability to feedback, emphasizing that SalesAR's efficiency significantly contributed to generating qualified leads and fostering valuable client relationships. - Lead Generation for Digital Storytelling Software Co (5.0/5, Mar 25, 2024): Very quick and efficient. We're impressed with their dedication to lead generation across diverse industries, showcasing their commitment to driving growth and innovation through targeted outreach strategies. [Read Full Review](https://clutch.co/go-to-review/salesar/277815) - Lead Generation for IT Services Company (5.0/5, Dec 8, 2023): The service we received was exemplary in every aspect, characterized by punctuality and efficiency. Communication flowed seamlessly, ensuring that all interactions were smooth and productive. Their responsiveness to our inquiries was notably swift, demonstrating a commendable level of attentiveness and urgency. [Read Full Review](https://clutch.co/go-to-review/salesar/254865) - Lead Gen & Sales Support for Content Monetization Platform (5.0/5, Jul 4, 2023): The implementation of efficient communication tools and streamlined processes led to a significant boost in productivity. Our sales team was able to collaborate seamlessly with SalesAR's experts, resulting in improved efficiency and timely follow-ups. [Read Full Review](https://clutch.co/go-to-review/salesar/213687) - Lead Outreach for Packaging & Container Manufacturer (5.0/5, Feb 7, 2023): The workflow was quite efficient with no unnecessary back and forth. Working with them did not lead to excessive extra work on my end. [Read Full Review](https://clutch.co/go-to-review/salesar/179912) - Lead Gen & Market Research for Healthcare Data Co (5.0/5, Apr 11, 2025): SalesAR managed the project in a highly structured and efficient way. Deliverables — including contact databases, outreach progress, and appointment scheduling — were consistently delivered on time. We received regular updates and clear reporting, which made it easy for us to track progress and stay aligned. [Read Full Review](https://clutch.co/go-to-review/salesar/366423) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience SalesAR has received positive feedback for their expertise in Customer Surveys & Market Research Calls, with 90% of reviewers expressing satisfaction with their communication and responsiveness. Clients appreciate the team's engagement and effective strategies, particularly in financial services. Key outcomes include an expected increase in qualified appointments, though some clients suggested improvement in demo qualifications. Overall, SalesAR's impact is viewed favorably, highlighting their value for cost and strong project management capabilities. - 0 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/salesar#review-280842) #### 4 reviews mention Call Center Services Appointment Setting Services for Product Development Company 5.0/5 — SalesAR provided appointment setting services for a product development company. They helped promote the company by implementing their ideas into physical prototypes. - 3 of 4 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/salesar/23252) #### Completed projects in 30 countries - Austria (2 projects) - Belarus (2 projects) - Canada (1 projects) - China (1 projects) - Croatia (1 projects) - Cyprus (1 projects) - Denmark (3 projects) - Estonia (4 projects) - Germany (8 projects) - India (1 projects) - Ireland (1 projects) - Israel (2 projects) - Italy (2 projects) - Monaco (1 projects) - Netherlands (2 projects) - Norway (3 projects) - Poland (1 projects) - Romania (3 projects) - Russia (3 projects) - Serbia (2 projects) - Singapore (1 projects) - Slovenia (2 projects) - Spain (2 projects) - Sweden (3 projects) - Switzerland (3 projects) - Turkey (1 projects) - Ukraine (17 projects) - North Macedonia (2 projects) - United States (26 projects) - England (2 projects) This provider is available in 2 time zones: - Eastern Standard Time (EST) - Universal Coordinated Time (UTC) This provider is fluent in 5 languages: - English - Spanish - Polish - Ukrainian - Czech [View Reviews](https://clutch.co/profile/salesar?verified=true#reviews) --- ### [SalesRoads](https://clutch.co/profile/salesroads) #### 4.9 out of 5 star rating (66 reviews) - $5,000+ minimum project size - 50 - 249 employees - Boca Raton, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 80% Sales Outsourcing #### Company description SalesRoads is an outbound call center and telemarketing firm that offers services in lead generation, sales pipeline development, and customer engagement. With a focus on strategic outreach, their clients report high satisfaction, highlighting their responsiveness and organization. Approximately 90% of reviews praise their effectiveness in driving results and adapting strategies, although some note room for improvement in onboarding processes. [Visit Website](https://salesroads.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-surveys-companies) #### Well-executed projects SalesRoads has received positive feedback for their well-executed projects, particularly highlighted by the CEO of Skyline Building Care. The client praised SalesRoads for their effective communication and project management, noting that the CEO was actively involved throughout the process. They successfully generated multiple face-to-face appointments for the client's sales team, meeting all expectations without any noted areas for improvement. Overall, the sentiment reflects high satisfaction with the outcomes achieved. - Staff Augmentation for Commercial Janitorial Services Firm (5.0/5, Feb 28, 2023): The CEO David was involved at the beginning and stayed involved throughout the entire project. David brought in various team members to set up and execute the project. I was impressed with SalesRoad's communication and execution. [Read Full Review](https://clutch.co/go-to-review/salesroads/183341) #### Reviewed 1 time in the past 6 months Recent client feedback on SalesRoads highlights their exceptional performance in lead generation, achieving contact and trial rates exceeding targets by 150% to 200%. Clients commend their responsiveness and proactive communication, with regular weekly meetings fostering collaboration. One client noted their impressive adaptability, incorporating feedback into discussions to refine strategies. Overall, sentiment is highly positive, with no significant areas for improvement identified by clients in the last six months. - 1 of 1 reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/salesroads?sort_by=date_desc&verified=true#reviews) #### 38 reviews mention Call Center Services Appointment Setting Services for Material Handling Company 5.0/5 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down ideal customers. - 28 of 38 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/salesroads/119105) #### Experience in 11 industries SalesRoads has demonstrated expertise across various industries, including Media, Information Technology, Manufacturing, Financial Services, and Real Estate. Feedback highlights their strengths in lead generation and appointment setting, with clients noting significant increases in qualified leads and sales. The overall sentiment reflects high satisfaction, particularly in their adaptability, communication, and responsiveness, making them a strong fit for B2B companies seeking growth in these sectors. [Read All Reviews](https://clutch.co/profile/salesroads?verified=true#reviews) ##### Advertising & marketing Experience SalesRoads demonstrates exceptional expertise in the Advertising & Marketing sector, particularly in outbound lead generation and appointment setting. Clients have praised their attention to detail, strong communication, and proven ROI, with reported triple-digit sales increases. Their customized approach and consistent support have made them an integral partner for various organizations, enhancing the effectiveness of marketing campaigns and lead generation efforts. Overall, SalesRoads is well-regarded for their reliability and impact in the industry. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outbound Lead Generation for Marketing Services (5.0/5, Feb 1, 2018): SalesRoads helps generate new prospects via outbound calls and appointment setting. The team also provides up-to-date reports on current campaigns. [Read Full Review](https://clutch.co/go-to-review/salesroads/47012) - Lead Generation Dialing Campaigns for Hydraulics Manufacturer (5.0/5, Oct 22, 2018): SalesRoads work on project-based outbound dialing campaigns, working to generate qualified marketing leads for specific projects. They also provide advice on scripts and review techniques. [Read Full Review](https://clutch.co/go-to-review/salesroads/136884) ##### Manufacturing Experience SalesRoads has demonstrated significant expertise in the Manufacturing industry, receiving positive feedback for their lead generation and sales development services. Clients highlighted their ability to create robust sales funnels, effectively engage with potential leads, and foster strong communication throughout projects. Notable outcomes include the generation of over $15 million in qualified pipeline opportunities and consistent metrics achievement. Overall, clients found SalesRoads to be a committed partner, showcasing a hands-on approach and a genuine interest in their success, making them a strong fit for manufacturing businesses seeking growth. - 6 reviews for manufacturing industry - 6 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Outbound Calling Campaign Support for Global Solutions Firm (5.0/5, Aug 5, 2020): SalesRoads (formerly VSA Prospecting) augments an outbound calling campaign to increase attendance at an annual user conference. Services include scripting, making calls, and designing customizable email templates for follow-up purposes. [Read Full Review](https://clutch.co/go-to-review/salesroads/31498) - Lead Generation for Manufacturing Company (5.0/5, Apr 21, 2021): SalesRoads generates leads and makes over a thousand calls per month on behalf of their client. They’re involved in the entire sales process. They even send out samples to potential buyers and record orders. [Read Full Review](https://clutch.co/go-to-review/salesroads/130862) - Outreach Campaigns for Manufacturing Firm (5.0/5, Oct 19, 2022): SalesRoads has been hired to manage outreach campaigns for a manufacturing firm. The team reaches out to non-users to set up real-time appointments and sends in-depth campaign metrics to the client. [Read Full Review](https://clutch.co/go-to-review/salesroads/163081) - Lead Generation Services for Management & Sales Consultancy (5.0/5, Oct 19, 2022): SalesRoads provided lead generation services for a management and sales consulting firm. They aided in the construction and implementation of outreach strategies to drive revenue and client acquisition. [Read Full Review](https://clutch.co/go-to-review/salesroads/163089) - Sales Prospecting & Lead Generation for Robotics Company (5.0/5, May 3, 2024): SalesRoads (formerly VSA Prospecting) provides sales prospecting services for a robotics company. The team finds and generates leads, does outbound calling and appointment booking, and provides data on their calls and emails. [Read Full Review](https://clutch.co/go-to-review/salesroads/286560) - Lead Generation Services for Label Manufacturing Company (5.0/5, Oct 29, 2024): SalesRoads provides lead generation services for a label manufacturing company. The team is responsible for developing a sales funnel of qualified leads for the client. [Read Full Review](https://clutch.co/go-to-review/salesroads/326715) ##### Real estate Experience SalesRoads demonstrates a solid understanding of the real estate industry, effectively aiding clients in recruiting real estate agents and appraisers. Their collaborative approach and commitment to timely project management have garnered positive feedback, highlighting their efficiency and responsiveness. Clients appreciate their market research capabilities, resulting in measurable outcomes such as increased demo bookings and qualified leads. While initial onboarding posed challenges, their overall impact and value proposition make them a strong candidate for businesses in the real estate sector. - 1 review for real estate industry - Unknown avg. project cost - Market Research & Call Center Services for Home Appraisal Co (4.0/5, Aug 16, 2024): SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's users. [Read Full Review](https://clutch.co/go-to-review/salesroads/307978) ##### Financial services Experience SalesRoads has received positive feedback from clients in the Financial services industry, highlighting their expertise in lead generation and appointment setting. Clients praised their responsiveness, strategic approach, and ability to align projects with business goals. The company demonstrated a strong commitment to understanding client needs, resulting in measurable success in driving sales opportunities. Overall, SalesRoads is regarded as a valuable partner for financial services firms seeking to enhance their sales pipelines and improve ROI. - 6 reviews for financial services industry - 5 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Consumer Finance Company (5.0/5, Jan 13, 2020): SalesRoads (formerly VSA Prospecting) provides customer cold-calling and appointment scheduling services to a mid-credit consumer finance company. They identify key company decision-makers, conduct initial pitches, and answer questions. [Read Full Review](https://clutch.co/go-to-review/salesroads/116394) - Lead Generation for Small Business Loans Company (5.0/5, Jul 19, 2019): SalesRoads worked on a phone-based lead generation and lead qualification project for a small business loan provider. They used Salesforce and dialing technology to foster these efforts. [Read Full Review](https://clutch.co/go-to-review/salesroads/135311) - Appointment Setting for Small Financial Services Firm (4.5/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/salesroads/137512) - Sales Outsourcing Services for Investment Management Company (5.0/5, Oct 31, 2023): SalesRoads has been hired by an investment management company to help with their sales process. The team has developed the client's strategy and messaging to reach customers, enhance leads, and increase sales. [Read Full Review](https://clutch.co/go-to-review/salesroads/245854) - Sales Outsourcing for FinTech Company (5.0/5, May 1, 2024): SalesRoads provides sales outsourcing services for a financial technology firm. The team is tasked with creating email campaigns to set appointments with qualified leads. [Read Full Review](https://clutch.co/go-to-review/salesroads/285924) - Appointment Setting for Accounting Firm (5.0/5, May 9, 2024): SalesRoads led an accounting firm's appointment setting campaign and created a playbook filled with strategies and templates for calls and emails. They then hired sales representatives to execute the playbook. [Read Full Review](https://clutch.co/go-to-review/salesroads/287759) ##### Design Experience SalesRoads has received positive feedback in the Design industry, particularly for their ability to effectively translate complex information into actionable sales strategies. Clients appreciate their organized project management, regular communication, and measurable outcomes, such as securing appointments. Their expertise in synthesizing client needs into effective solutions positions them as a strong partner for design agencies seeking to enhance their sales efforts. - 1 review for design industry - $10,000 – $49,000 avg. project cost - Appointment-Setting Services for Design Agency (4.0/5, May 6, 2024): A design agency hired SalesRoads (formerly VSA Prospecting) to book at least two appointments per week for them.  [Read Full Review](https://clutch.co/go-to-review/salesroads/286907) ##### Business services Experience SalesRoads has received consistently positive feedback from clients in the business services sector, highlighting their expertise in lead generation and appointment setting. Clients commend their tailored approach, effective communication, and the ability to generate significant revenue. Notable strengths include project management, adaptability to client needs, and a data-driven methodology that produces measurable results. Overall, SalesRoads is highly regarded as a reliable partner for businesses seeking to enhance their sales and marketing initiatives. - 10 reviews for business services industry - 9 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Inside Sales Telemarketing for Software Manufacturer (5.0/5, May 22, 2019): SalesRoads (formerly VSA Prospecting) provides cold calling and telemarketing campaign services for a software company. They also create a custom database to help target customers in specific regions. [Read Full Review](https://clutch.co/go-to-review/salesroads/107428) - Outbound Sales for Handwriting Service Company (5.0/5, Jun 12, 2020): SalesRoads provided outbound sales for a handwriting service company. The team brings in 3–5 appointments a week for the client. [Read Full Review](https://clutch.co/go-to-review/salesroads/111148) - Appointment Setting for Consulting Firm (4.5/5, May 31, 2019): Helping generate new business opportunities, SalesRoads (formerly VSA Prospecting) has been setting appointments and following up with third-party clients. [Read Full Review](https://clutch.co/go-to-review/salesroads/111455) - Appointment Setting for Healthcare Data Analytics Company (5.0/5, May 31, 2019): SalesRoads (formerly VSA Prospecting) generates leads and sets appointments for a data analytics company. They contact relevant prospects, explain the software and other available services, and send follow-up information to a salesperson. [Read Full Review](https://clutch.co/go-to-review/salesroads/111540) - Appointment Setting Services for Material Handling Company (5.0/5, Jan 16, 2020): SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down ideal customers. [Read Full Review](https://clutch.co/go-to-review/salesroads/119105) - Lead Generation Campaigns for Grant Writing Company (5.0/5, Oct 23, 2018): SalesRoads provides lead generation and sales services through outbound calling campaigns. They developed trainable sales scripts to yield repeatable results. They’re a full-service sales firm. [Read Full Review](https://clutch.co/go-to-review/salesroads/138157) - Sales Appointment Setting for CAD Outsourcing Company (5.0/5, Jul 25, 2019): SalesRoad is responsible for reaching out to qualified prospective clients in the telecommunications industry and set up appointments for the internal sales team. [Read Full Review](https://clutch.co/go-to-review/salesroads/138330) - Lead Generation for SaaS Company (5.0/5, Sep 30, 2021): SalesRoads was hired by a SaaS company to handle their lead generation efforts. The team was tasked with providing 100 hours of telemarketing support per month, crafting a training playbook, and more. [Read Full Review](https://clutch.co/go-to-review/salesroads/147243) - Call Center Services for HR & Payroll Software Company (5.0/5, Sep 23, 2022): An HR and payroll software company was looking to bolster their sales efforts, so they hired SalesRoads for their call center services that included scriptwriting, campaign development, and analytics tracking. [Read Full Review](https://clutch.co/go-to-review/salesroads/159507) - Staff Augmentation for Commercial Janitorial Services Firm (5.0/5, Feb 28, 2023): SalesRoads was hired by Skyline Building Care to create sales appointments for their sales team. They created multiple face to face appointments with B2B prospects to offer free quotes. [Read Full Review](https://clutch.co/go-to-review/salesroads/183341) ##### Nonprofit Experience SalesRoads has demonstrated strong expertise in supporting nonprofits, as evidenced by their work with InnSure, where they effectively facilitated engagement with senior leaders in the insurance industry. Clients appreciate their thorough communication, adherence to deadlines, and high-quality lead generation, which resulted in significant appointment-setting success. Overall, the sentiment reflects satisfaction with their tailored approach, making them a suitable partner for nonprofits seeking impactful outreach and relationship-building. - 1 review for nonprofit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing & Lead Generation Services for Nonprofit (5.0/5, Nov 22, 2022): SalesRoads provided sales outsourcing services for an insurance nonprofit. They created a target list and script, made cold calls, and set appointments to attract companies as sponsors and partners. [Read Full Review](https://clutch.co/go-to-review/salesroads/168316) ##### IT Services Experience SalesRoads demonstrates strong expertise in lead generation within the IT Services industry, excelling in outbound strategies and project management. Clients appreciate their accessibility, effective communication, and commitment to client success, as evidenced by significant profit increases and the necessity for additional sales personnel. Their positive company culture enhances collaboration, making them a recommended choice for businesses seeking reliable lead generation partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Data Backup Company (5.0/5, Oct 24, 2018): SalesRoads managed lead generation by phone. They created a call script and worked closely with the internal team. [Read Full Review](https://clutch.co/go-to-review/salesroads/138601) ##### Engineering Experience SalesRoads has demonstrated significant expertise in the Engineering industry, particularly in inside sales for manufacturing and hydraulic sectors. Clients have noted their ability to effectively penetrate accounts and identify key decision-makers, resulting in a strong return on investment. Their team's industrial experience is a notable strength, although minor communication challenges were reported. Overall, SalesRoads is well-suited for clients seeking robust lead generation and sales support in the Engineering sector. - 1 review for engineering industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Manufacturing Company (5.0/5, Mar 25, 2021): SalesRoads provides lead generation services for a manufacturing company. The team is responsible for calling contacts from a list provided by the client and querying their current hydraulic needs and budgets [Read Full Review](https://clutch.co/go-to-review/salesroads/108422) ##### Human Resources Experience SalesRoads demonstrates exceptional expertise in the Human Resources industry, particularly in demand generation strategies. Clients commend their in-depth understanding of market dynamics and their meticulous approach to creating customized sales playbooks. The overall sentiment is highly positive, highlighting their commitment to continuous improvement and strategic partnership. Their effective communication and accountability practices further solidify their reputation as a reliable choice for businesses looking to enhance their HR processes and achieve substantial ROI. - 1 review for human resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Demand Generation Strategy for B2B SaaS Company (5.0/5, Mar 25, 2021): A B2B SaaS company hired SalesRoads to augment their demand generation strategy. The goal is to set up online discovery calls for their account executives and achieve a 100% ROI. [Read Full Review](https://clutch.co/go-to-review/salesroads/108300) ##### Consumer Products Experience SalesRoads demonstrates significant expertise in the Consumer Products industry, particularly in call center setup and appointment setting. Clients praise their effective communication and ability to generate high volumes of qualified leads, exceeding expectations in both execution and integration. Strengths include a proactive approach and strong project management, resulting in increased sales and valuable insights for clients. The overall sentiment is highly positive, indicating that SalesRoads is a strong fit for businesses seeking to enhance their outreach and sales processes. - 3 reviews for consumer products industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Voice & Call Center Services for Paint Company (4.5/5, Mar 12, 2021): SalesRoads provides voice services for a paint company. Their team manages a call center and reaches out to the partner's leads. They established a call script as well as developed training materials. [Read Full Review](https://clutch.co/go-to-review/salesroads/95246) - Appointment Setting for Inventory Company (5.0/5, Jun 19, 2019): SalesRoads (formerly VSA Prospecting) set sales appointments for an inventory company. They collaborated on prospect sheets and call scripts, then provided a steady stream of information on potential leads. [Read Full Review](https://clutch.co/go-to-review/salesroads/120344) - Appointment Setting for Plumbing Manufacturing Company (5.0/5, Aug 13, 2019): SalesRoads (formerly VSA Prospecting) engaged in extensive industry discovery for a plumbing equipment supplier before writing scripts for phone calls. Their team then cold-called sales leads to set up appointments for their client. [Read Full Review](https://clutch.co/go-to-review/salesroads/147383) ##### Other Industry Experience SalesRoads has received positive feedback from clients in the Other Industry sector, highlighting their expertise in lead generation and appointment setting. Clients commend their ability to adapt to business needs, with impressive results such as exceeding conversion rates and generating a high volume of appointments. The company is noted for its professionalism, strong communication, and commitment to client success, making them a valuable partner for organizations seeking effective sales support in the Other Industry. - 2 reviews for other industry industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Industrial Automation Company (4.5/5, Nov 6, 2019): SalesRoads (formerly VSA Prospecting) makes calls and sets appointments for an industrial weighing systems provider. They go over data to target appropriate contacts at potential client companies. [Read Full Review](https://clutch.co/go-to-review/salesroads/80563) - Voice Services for Experience & Design Creation Company (5.0/5, Mar 9, 2021): SalesRoads (formerly VSA Prospecting) handles voice services for an experience design and creation company. They're handling cold calling and appointment setting efforts, implementing findings from database research. [Read Full Review](https://clutch.co/go-to-review/salesroads/91421) ##### Education Experience SalesRoads has demonstrated strong expertise in the Education industry, particularly in lead generation for digital learning platforms and communication solutions for schools. Clients commend their collaborative approach and ability to effectively schedule appointments with key decision-makers, resulting in increased engagement and cost-efficient lead generation. Overall sentiment is positive, highlighting their efficiency, adaptability, and high-quality talent, which collectively enhance their impact in the Education sector. - 2 reviews for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Emergency Communication Platform (5.0/5, Mar 10, 2020): SalesRoads (formerly VSA Prospecting) provided lead generation services for an emergency communication platform. The team created email and call scripts to help with outreach. [Read Full Review](https://clutch.co/go-to-review/salesroads/33680) - Lead Generation for Digital Learning Platform (4.5/5, Nov 7, 2019): SalesRoads provides ongoing lead generation for a digital learning platform. They cold-call key decision-makers—US school principals—and set appointments for demos based on the client’s data.  [Read Full Review](https://clutch.co/go-to-review/salesroads/81211) ##### Retail Experience SalesRoads has received positive feedback in the Retail industry, particularly for their lead management and appointment-setting capabilities. Clients commend their ability to qualify leads effectively, yielding a high conversion rate. Notably, a flooring distributor reported gaining 44 accounts from 535 contacts, demonstrating SalesRoads' impactful approach. The company's detailed reporting and commitment to understanding client needs further enhance their value proposition, making them a strong candidate for Retail businesses seeking to optimize their sales processes. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Appointment Setting for a Wholesale Distributor (5.0/5, Jun 18, 2019): Working from provided contact lists, SalesRoads (formerly VSA Prospecting) generated leads for in-store appointments and account creation. [Read Full Review](https://clutch.co/go-to-review/salesroads/119744) ##### Information technology Experience SalesRoads has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and appointment setting. Clients praised their organized processes, responsiveness, and ability to deliver qualified leads that resulted in new business opportunities. The team is noted for their professionalism and flexibility in adapting to client needs. Overall, SalesRoads is well-regarded for its impact on sales pipeline development, making it a strong candidate for businesses seeking effective IT sales solutions. - 3 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Appointment Setting for Software Co. (5.0/5, Jul 5, 2019): SalesRoads (formerly VSA Prospecting) provided lead generation and appointment setting services, researching companies and C-suite individuals to reach out to directly and acting as the first point of contact.  [Read Full Review](https://clutch.co/go-to-review/salesroads/127867) - Call Center Services for Managed Service Provider (5.0/5, Oct 19, 2023): SalesRoads provides call center and lead generation services for a managed service provider. They optimize a list of internal contacts and targeted companies and craft a targeted list for potential clients. [Read Full Review](https://clutch.co/go-to-review/salesroads/242615) - Sales Dev Representative Services for AI-Powered Sales Co (4.5/5, Oct 10, 2025): SalesRoads provides sales development representatives as a service for an AI-powered sales company. The team is responsible for setting appointments and booking meetings with potential clients. [Read Full Review](https://clutch.co/go-to-review/salesroads/412585) ##### Software Experience The reviews highlight SalesRoads' exceptional expertise in outbound sales strategies, particularly in cold calling and appointment setting within the Software industry. Clients praised their dedicated team and responsive management, noting a significant increase in appointment volume and quality. Overall sentiment reflects strong satisfaction, emphasizing SalesRoads' unmatched quality of sales executives and their impact on accelerating revenue growth. This makes them a compelling choice for businesses seeking effective sales solutions in the Software sector. - 1 review for software industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Cold Calling & Lead Generation for AI Software Firm (5.0/5, Oct 19, 2020): SalesRoads provided outbound cold calling and appointment setting services for an AI software provider. The team's goal was to raise the company's customer volume interactions and increase its revenue growth. [Read Full Review](https://clutch.co/go-to-review/salesroads/90893) ##### Legal Experience SalesRoads has demonstrated expertise in the Legal industry by effectively identifying potential clients and facilitating connections for registered agents and compliance service providers. Clients have praised their proactive approach, adaptability, and capacity to enhance sales cycles. The positive sentiment is reflected in substantial return on investment and successful appointment scheduling, showcasing SalesRoads' strength in navigating complex sales processes. Their commitment to client needs positions them as a strong partner for businesses seeking growth in the Legal sector. - 2 reviews for legal industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Cold Calling for Registered Agent Service Provider (5.0/5, Apr 29, 2019): SalesRoads does cold calls and sets appointments with potential clients of a registered agent and compliance service provider. They facilitate the sales cycle from beginning to end, following-up as necessary. [Read Full Review](https://clutch.co/go-to-review/salesroads/96268) - Appointment Setting for Brand Services Company (5.0/5, Oct 22, 2018): Assisting with sales generation, SalesRoads reached out to groups of prospective clients, set up appointments, and arranged educational seminars. [Read Full Review](https://clutch.co/go-to-review/salesroads/137272) ##### Healthcare Experience SalesRoads has demonstrated significant expertise in the Healthcare industry, particularly in B2B appointment setting for large organizations. Clients praise their ability to quickly understand unique sales propositions and generate warm leads, which has directly resulted in increased sales volumes. Feedback highlights their seamless integration into clients' teams, effective communication, and dedicated account management as key strengths, making them a valuable partner for healthcare companies seeking to enhance their sales efforts. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - B2B Appointment Setting for Healthcare Company (4.5/5, Oct 22, 2020): SalesRoads managed the B2B appointment setting services of a healthcare company. The vendor was assigned to target prospective customers and seamlessly connect them with the client's salespeople. [Read Full Review](https://clutch.co/go-to-review/salesroads/95319) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experienced Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes. - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) #### 4 reviews mention Call Center Services Call Center Services for Third-Party Management Company 4.5/5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. - 2 of 4 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Unique expertise Clients have highlighted Valoris Center's unique expertise in customer service operations, particularly in the financial sector. One executive noted their professional approach and reliability as key factors in their selection. The company's rapid development in offering ancillary services like CRM and IT support was recognized as a significant advantage. Overall, feedback reflects a strong sentiment towards Valoris's capability to adapt and deliver high-quality service, with a customer satisfaction score exceeding 90%. - Customer Service for Financial Brand (5.0/5, Jan 27, 2022): Valoris developed at a fast pace in the last years and has many side services such as CRM, IT, and employees development programs, which translate as direct benefits for us. [Read Full Review](https://clutch.co/go-to-review/valoris-center/9646) #### 9 reviews mention Call Center Services Call Center & Sales Services for FinTech Platform Co 5.0/5 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card. - 7 of 9 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/valoris-center/330920) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 5 countries - Austria (1 projects) - Croatia (1 projects) - Italy (1 projects) - Romania (8 projects) - Russia (1 projects) This provider is fluent in 12 languages: - English - Spanish - Russian - German - French - Italian - Romanian - Serbian - Slovenian - Bulgarian - Dutch - Polish [View Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (17 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector. [Visit Website](https://www.1840andco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-surveys-companies) #### Accommodating Clients consistently praised 1840 & Company for their accommodating nature, noting their flexibility in addressing shifting project needs. One client highlighted their 'super responsive and flexible' approach to customer support, while another emphasized their 'proactive planning and adaptability' in project management. Overall, the sentiment reflects a strong appreciation for the company's commitment to understanding and meeting client requirements effectively. - Call Center Services for Software Company (4.5/5, Jun 17, 2024): In terms of responsiveness to our needs, they were highly attentive and flexible. Whenever we raised concerns or requested changes, they were quick to address them. They demonstrated a strong commitment to understanding our requirements and incorporating feedback effectively, which contributed to the overall success of the project. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) - Customer Support for Fashion Wholesale Management Platform (5.0/5, Mar 10, 2023): Super responsive and flexible to accommodate for our shifting needs in terms of hours covered, budget, specializations/areas of focus for their agents. They are an exemplary partner. [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) #### Experience in 11 industries 1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) ##### Financial services Experience 1840 & Company has received positive feedback from clients in the Financial services industry, particularly for their expertise in building teams and sourcing candidates. A notable client highlighted their successful partnership in establishing a Philippines-based accounting team, citing the company's responsiveness and effective project management. Overall, clients appreciate the professionalism and capability of 1840 & Company, making them a strong candidate for businesses seeking reliable support in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Financial Services Firm (5.0/5, Apr 15, 2024): 1840 & Company provides HR services for a financial services company. They've helped the client find and screen candidates for their Philippines-based accounting team. [Read Full Review](https://clutch.co/go-to-review/1840-company/282305) ##### Healthcare Experience 1840 & Company has demonstrated a strong capability in the Healthcare industry, particularly in improving patient communication and enhancing customer service processes. Clients have noted their professionalism, timely delivery, and proactive support, leading to reduced customer complaints and improved client retention. Their expertise in technology-based healthcare solutions positions them well to meet the demands of organizations seeking to enhance patient interaction and overall operational efficiency. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Mar 21, 2025): 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to patients. [Read Full Review](https://clutch.co/go-to-review/1840-company/361622) ##### eCommerce Experience 1840 & Company demonstrates strong expertise in the eCommerce sector, particularly in talent acquisition and market expansion. Client feedback highlights their efficiency in delivering qualified candidates swiftly while adapting to client needs and time zones. Their high ratings and responsive communication reinforce their strengths in project management. Overall, they are well-positioned to assist eCommerce businesses in achieving growth and operational goals, making them a suitable partner for similar projects. - 1 review for ecommerce industry - Unknown avg. project cost - Recruitment Services for E-Commerce Company (4.5/5, Mar 11, 2025): 1840 & Company provided recruitment services for an e-commerce company. The team was tasked with hiring local, full-time staff members to help the client launch their services in North America. [Read Full Review](https://clutch.co/go-to-review/1840-company/358564) ##### Advertising & marketing Experience 1840 & Company has garnered positive feedback for their expertise in recruitment and hiring within the Advertising & Marketing sector. Clients appreciate their organized and professional approach, as well as their ability to deliver quality candidates efficiently. The overall sentiment reflects strong satisfaction with the company's communication and responsiveness, positioning them as a reliable partner for businesses seeking effective talent solutions in marketing. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Performance Marketing Company (5.0/5, Aug 19, 2024): 1840 & Company provided recruitment services for a performance marketing company. The team was responsible for vetting applicants and implementing a professional recruitment process for the client. [Read Full Review](https://clutch.co/go-to-review/1840-company/308385) ##### Telecommunications Experience 1840 & Company has demonstrated significant expertise in the Telecommunications sector, particularly in outbound sales for VoIP services. Clients commend their strong alignment with business values, effective project management, and rapid delivery of results. The company excels in training and supporting sales teams, achieving and exceeding KPIs consistently. Their operational leadership and deep understanding of telecommunications needs set them apart, making them a promising partner for businesses seeking growth in this industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider (5.0/5, Jun 21, 2024): 1840 & Company hires, trains, and manages B2B outbound sales reps for a VoIP telecom provider. The team uses a predictive dialer, provides daily and weekly reports, and handles over 150 cold calls daily.  [Read Full Review](https://clutch.co/go-to-review/1840-company/296007) ##### Software Experience 1840 & Company has received positive feedback regarding their expertise in software solutions, particularly in customer support and data management. Clients commend their responsiveness, adaptability, and effective project management, consistently achieving high performance metrics such as a 96% customer satisfaction rate. Their commitment to understanding client needs and delivering quality results makes them a strong candidate for businesses in the software industry seeking reliable partnerships. - 3 reviews for software industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Verification for Tech Company (5.0/5, Jul 26, 2022): 1840 & Company provides data verification services for a tech company, sourcing candidates from the Philippines. They also support the client's payroll system. [Read Full Review](https://clutch.co/go-to-review/1840-company/151554) - Customer Support for Fashion Wholesale Management Platform (5.0/5, Mar 10, 2023): 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Australia, and Japan shifts. [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) - Call Center Services for Software Company (4.5/5, Jun 17, 2024): 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) ##### Manufacturing Experience 1840 & Company has demonstrated significant expertise in the Manufacturing industry, particularly in recruitment services. Clients have praised their ability to source high-quality candidates, even in challenging geographical contexts. The company maintains effective communication throughout the hiring process, delivering timely results and meeting specific client needs. Overall, their strengths in candidate sourcing and project management make them a strong candidate for businesses seeking recruitment support in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Recruitment Services for Manufacturing Company (4.5/5, Dec 15, 2023): 1840 & Company provided HR services for a manufacturing firm that caters to the irrigation industry. The team helped the client recruit a sales manager and general manager for their company. [Read Full Review](https://clutch.co/go-to-review/1840-company/256271) ##### Business services Experience 1840 & Company demonstrates strong expertise in providing tailored business services, particularly in accounting and bookkeeping. Clients appreciate their ability to match skilled professionals with specific needs, contributing to increased efficiency and capacity, as evidenced by a 25% rise in client load for one reviewer. Their proactive project management and global reach further enhance their appeal, making them a promising choice for businesses seeking reliable support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Record-Keeping Assistance for Accounting Firm (5.0/5, Feb 3, 2023): 1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week. [Read Full Review](https://clutch.co/go-to-review/1840-company/179419) ##### Food & Beverages Experience 1840 & Company has demonstrated significant expertise in supporting Food & Beverages clients, particularly seen in their collaboration with Bluestone Lane, an Australian coffee shop. Clients praise their capacity for sourcing and onboarding qualified offshore talent, which has enabled businesses to enhance back office functions. Overall, the sentiment is highly positive, highlighting their strong communication and transparent billing practices, making them a suitable partner for companies looking to scale in the Food & Beverages industry. - 1 review for food & beverages industry - $50,000 – $199,999 avg. project cost - Backoffice Support for Coffee Shop (4.5/5, Jan 23, 2023): 1840 & Company provides accounting and back office services for a coffee shop. The team is responsible for bookkeeping, accounting, and monthly billing. [Read Full Review](https://clutch.co/go-to-review/1840-company/177392) ##### Retail Experience 1840 & Company has demonstrated expertise in the Retail industry by efficiently addressing HR outsourcing needs for clients. Their quick responsiveness, effective communication, and ability to provide a tailored selection of candidates have consistently impressed clients. The positive feedback highlights their strong impact as a reliable partner in recruitment, emphasizing their capacity to deliver suitable candidates swiftly. Overall, their proven track record and strong client relationships position them as a valuable choice for retailers seeking HR solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Staff Recruitment for Startup Incubator & Accelerator (5.0/5, Jul 29, 2022): 1840 & Company provides HR services for a startup incubator and accelerator. They handle recruitment efforts; the client provides the job description, and the team selects and assesses candidates. [Read Full Review](https://clutch.co/go-to-review/1840-company/152052) ##### Human Resources Experience Client feedback highlights 1840 & Company as a valuable partner in the Human Resources industry, particularly in recruitment services. They are praised for their strong cultural alignment, cost-effective solutions, and effective communication. Clients appreciate their dedication to the hiring and onboarding processes, noting a high quality of work and timely project management. Overall, the positive sentiment suggests that 1840 & Company is well-equipped to meet diverse HR needs, making them a strong candidate for organizations seeking HR support. - 1 review for human resources industry - Unknown avg. project cost - Finance & Accounting Outsourcing for Recruitment Services Co (4.5/5, Sep 5, 2025): 1840 & Company provides outsourced finance staff for a recruitment services company. The team is responsible for managing the client's bookkeeping. [Read Full Review](https://clutch.co/go-to-review/1840-company/403628) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (3 projects) - Kenya (1 projects) - United States (9 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 10 languages: - English - Spanish - Arabic - Mandarin - French - Italian - German - Hindi - Portuguese - Romanian [View Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value. [Visit Website](https://appointmentsetteronline.com/market-research-surveys/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-surveys-companies) #### Team players Clients have consistently praised Appointment Setter Online for their team-oriented approach, noting that they seamlessly integrate into existing business operations. One client highlighted their professionalism and commitment, stating, 'they've never felt that they're not a part of our business.' The team's effective communication and alignment with client growth targets further reinforce their sentiment as true team players. Overall, feedback indicates a strong sense of collaboration and support throughout the partnership. #### Experience in 15 industries Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) ##### Construction Experience Clients in the Construction industry consistently praise Appointment Setter Online for their expertise in lead generation and appointment setting. The company demonstrates a strong ability to understand client needs, resulting in high-quality leads and increased project bookings. Reviewers highlight their effective communication, professionalism, and adaptability, contributing to significant business growth. Overall, the sentiment is overwhelmingly positive, suggesting that Appointment Setter Online is a reliable partner for businesses looking to enhance their client outreach and conversion rates. - 4 reviews for construction industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Garage Repair Services Co (5.0/5, Oct 30, 2025): Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/416815) - Back Office Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Appointment Setter Online provided appointment-setting services for a construction company. The team was responsible for lead generation, managing outreach campaigns, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426690) - Appointment Setting Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation and flooring company. The team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426799) - Appointment Setting Services for Renovation Company (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation company. The team reached out to prospects and potential customers, managed follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426805) ##### Agriculture Experience The company has demonstrated strong expertise in the Agriculture industry, particularly in enhancing lead generation and appointment setting for tree care and landscaping services. Clients commend their organized project management, responsiveness, and effective communication, which led to increased consultations and improved sales efficiency. Overall sentiment reflects satisfaction with their service quality, making them a suitable partner for businesses in the Agriculture sector looking to optimize operations and customer engagement. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Tree Care & Landscaping Co (5.0/5, Dec 22, 2025): Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling for a tree care and landscaping company. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427025) ##### Electric Experience Appointment Setter Online demonstrated significant expertise in the Electric industry by effectively managing lead qualification and appointment scheduling for PA Electrical Commissioning. Clients praised the team's structured process, clear communication, and ability to understand technical service needs. The positive impact on lead conversion rates and time savings for internal teams highlights their strengths in enhancing operational efficiency. Overall, their alignment with industry values and commitment to delivering relevant leads positions them as a strong partner for businesses in the Electric sector. - 1 review for electric industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen/Appointment Setting for Electrical Commissioning Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead qualification and appointment-setting services for an electrical commissioning company. The team was responsible for outreach, inquiries, and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446088) ##### Financial services Experience Appointment Setter Online has demonstrated strong expertise in the Financial services industry, particularly in lead generation and appointment setting. Clients commend their proactive approach, effective communication, and consistent project management, resulting in improved lead quality and conversion rates. Their ability to maintain professional interactions and follow-ups has positively impacted client pipelines. Overall, the company is viewed as a dependable partner for businesses seeking to enhance their client acquisition strategies in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Appointment-Setting Services for HVAC Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead generation and appointment-setting services for an HVAC company. The team managed outreach campaigns, contacted potential clients, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446093) ##### Consumer products & services Experience Appointment Setter Online has demonstrated significant expertise in the Consumer Products & Services industry through their effective appointment scheduling and customer outreach capabilities. Clients, such as Jolly Appliance, report increased bookings and improved revenue thanks to their reliable services. The team's professionalism, quick response times, and thorough understanding of client needs have resulted in positive feedback, indicating they are a strong fit for businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for consumer products & services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Locksmith Services Company (5.0/5, Jul 9, 2025): Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388806) - Call Center & Sales Outsourcing for Appliance Repair Company (5.0/5, Nov 24, 2025): Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/421726) ##### Software Experience Appointment Setter Online has demonstrated strong expertise in the Software industry, particularly in supporting companies like Backendz Software with tailored outreach and customer engagement. Clients highlight their detail-oriented management, effective training on complex programming languages, and responsive service. Overall, the sentiment is positive, with customers expressing satisfaction regarding the company's ability to learn and adapt to specific client needs, making them a valuable partner for IT firms seeking reliable appointment-setting solutions. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Software Dev Co (5.0/5, Jun 10, 2025): Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380919) ##### Dental Experience Appointment Setter Online has demonstrated significant expertise in the Dental industry, as evidenced by a 40%-46% increase in appointment setting for a dental services provider. Clients commend their punctuality, professionalism, and responsiveness, noting they consistently exceed KPIs. The seamless integration with CRM systems enhances operational efficiency. Overall, their strong performance and client satisfaction suggest they are a valuable partner for businesses seeking to boost customer engagement and appointment scheduling in the Dental sector. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Dental Services Company (5.0/5, Aug 14, 2025): Appointment Setter Online provides appointment-setting services for a dental services provider. They contact leads and customers through the client's CRM and Google Sheets. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/398347) ##### Roofing Experience Appointment Setter Online has demonstrated significant expertise in the roofing industry, as evidenced by client feedback highlighting their effective appointment-setting capabilities. Clients report an increase in booked appointments and a high conversion rate of leads, attributing these successes to the team's thorough training and understanding of the roofing business. Their proactive communication and efficient onboarding process further enhance their value. Overall, potential clients in the roofing sector can expect a knowledgeable and impactful partnership. - 1 review for roofing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Roofing Co (5.0/5, Jul 9, 2025): A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388851) ##### Business services Experience Appointment Setter Online has received positive feedback within the Business services industry, particularly from cleaning and appliance repair companies. Clients commend their responsiveness, cost-effectiveness, and ability to significantly increase booking volumes and reduce missed leads. Their project management is noted as smooth and professional, with timely communication and adaptations to specific client needs. Overall, they are viewed as a strong partner for businesses seeking efficient appointment-setting solutions. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Cleaning Company (5.0/5, Jun 23, 2025): Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/384388) - Appointment Setting for Appliance Repair Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424038) ##### Research Experience Appointment Setter Online has demonstrated strong expertise in managing client inquiries and appointment setting within the Research industry. Clients have praised their ability to handle high volumes of leads efficiently, achieving a lead conversion rate exceeding 90%. Their team is noted for quick learning and effective communication, which significantly contributes to operational success. Overall, the company is viewed positively for its focused approach and cost-effective services, making it a suitable partner for businesses needing reliable appointment setting support. - 1 review for research industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Services & Sales Outsourcing for Resume Writing Co (5.0/5, Jun 9, 2025): A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554) ##### Publishing Experience Appointment Setter Online demonstrates notable expertise in the Publishing industry, particularly in sales support and outreach for authors. Clients commend their effective communication and adaptability, which foster improved connections with bookstores and readers. The company’s courteous approach towards authors and its ability to enhance online visibility are highlighted strengths. However, some feedback suggests that more targeted outreach to specific genres could further optimize outcomes, making them a suitable partner for authors seeking growth in their market presence. - 1 review for publishing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Support Services for Book Author (5.0/5, Apr 11, 2025): Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/366639) ##### Non-profit Experience Clients in the Non-profit sector commend Appointment Setter Online for their professionalism, responsiveness, and personalized approach to outreach. Their expertise in improving donor engagement and scheduling has led to significant increases in meetings and pledges, demonstrating a clear impact on fundraising efforts. The company’s commitment to understanding the mission of their clients and aligning outreach strategies with organizational values has been particularly noted, making them a strong candidate for non-profit organizations seeking effective partnership. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Nov 29, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/422728) - Call Center Services for Nonprofit Organization (5.0/5, Dec 17, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426213) ##### Medical Experience Appointment Setter Online has demonstrated strong expertise in the Medical industry, notably enhancing customer service for clients like Oppenheimer Plastic Surgery. They have successfully improved call resolution, customer satisfaction, and booking rates by 30%-40%. Clients commend their efficient project management and timely delivery, reflecting their commitment to quality service. Overall, the positive feedback indicates that Appointment Setter Online is a reliable partner for medical businesses seeking to optimize customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Plastic Surgery Company (5.0/5, Sep 3, 2025): Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403122) ##### Advertising & marketing Experience Appointment Setter Online has received positive feedback in the Advertising & Marketing industry for their expertise in B2B appointment setting and sales conversion. Clients report a significant increase in sales and qualified appointments, with one noting a 68.7% rise in appointment settings. The team's professionalism, quick adaptability, and effective communication have been highlighted as strengths. Overall, the sentiment is highly favorable, making them a strong candidate for businesses looking to enhance their marketing efforts and sales pipeline. - 5 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting & Sales Outsourcing for Publishing Co (5.0/5, Jul 4, 2025): Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/387522) - Social Media Mktg & Sales Outsourcing for Marketing Agency (5.0/5, Jul 8, 2025): Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.  [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388465) - Call Center Services for Marketing Agency (5.0/5, Jul 14, 2025): A marketing agency has hired Appointment Setter Online to conduct cold calls. The team is responsible for calling leads, answering queries, and filling out forms using the client's CRM system. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/389855) - Appointment Setting & Sales Outsourcing for Marketing Agency (4.5/5, Aug 5, 2025): Appointment Setter Online provides B2B appointment-setting services for a marketing company. The team helps the client close sales using email, chat, and phone calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/395821) - Call Center Services for Marketing Company (5.0/5, Dec 3, 2025): Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/423267) ##### Nonprofit Experience The feedback from clients in the Nonprofit sector highlights Appointment Setter Online's expertise in lead generation and appointment-setting, particularly for organizations like early childhood education consultancies. Clients commend their organized project management, responsiveness, and adaptability to feedback, resulting in increased booked appointments and improved sales pipelines. Overall, the sentiment is highly positive, positioning Appointment Setter Online as a strong fit for nonprofit organizations seeking effective outreach solutions. - 1 review for nonprofit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Early Education Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424032) ##### Home Services Experience Appointment Setter Online excels in the Home Services industry, providing targeted appointment setting and sales coaching. Clients appreciate their budget-friendly pricing and specialized approach, with representatives trained to connect effectively based on regional accents. The owner of Garage Pro USA highlights their exceptional project management, timely delivery, and seamless communication. Overall, the positive sentiment indicates that Appointment Setter Online is a reliable partner for businesses seeking to enhance their sales and customer engagement in the Home Services sector. - 1 review for home services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160) ##### Legal Experience Appointment Setter Online has demonstrated significant expertise in the Legal industry by effectively managing appointment scheduling and lead qualification for law firms. Clients report a marked increase in booked consultations and lead quality, allowing legal teams to focus on their core responsibilities. Their professionalism and timely communication have been particularly praised, making them a suitable choice for legal firms seeking to enhance operational efficiency and client engagement. - 2 reviews for legal industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Sales Outsourcing Services for Law Firm (5.0/5, Sep 3, 2025): Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403085) - Back Office Outsourcing for Law Firm (5.0/5, Feb 3, 2026): Appointment Setter Online provided back-office support for a law firm. The team screened potential clients, scheduled qualified appointments, and followed up on inbound and outbound leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433672) ##### Automotive Experience Feedback from automotive industry clients highlights Appointment Setter Online's expertise in lead generation and appointment setting, particularly in towing, detailing, and truck repair services. Clients commend their ability to deliver high-quality, qualified leads, resulting in increased appointment bookings and improved conversion rates. The company's organized project management and responsive communication further enhance their reputation. Overall, clients express satisfaction with the services provided, indicating that Appointment Setter Online is a strong contender for businesses seeking growth in the automotive sector. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Auto Detailing Company (5.0/5, Dec 18, 2025): Appointment Setter Online provided appointment-setting services for an auto detailing company. The team reached out to inquiries, qualified interested clients, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426392) - Back Office Outsourcing for Towing Company (5.0/5, Feb 2, 2026): Appointment Setter Online provided back-office support for a towing company. Their team handled outreach, qualified prospects, and scheduled appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433427) - Back Office Outsourcing for Truck Repair Company (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a truck repair company. The team reached out to potential clients, qualified leads, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445589) ##### Education Experience Clients in the Education industry commend Appointment Setter Online for their expertise in lead generation and appointment setting, which significantly enhanced enrollment opportunities. Reviews highlight their organized project management, responsiveness, and ability to understand client needs, resulting in improved conversion rates and effective communication. Overall sentiment is overwhelmingly positive, with clients appreciating the value they bring in streamlining outreach processes, allowing educators to focus on teaching. - 3 reviews for education industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Online Education Platform (5.0/5, Dec 15, 2025): Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425544) - Call Center Services for Online Education Company (5.0/5, Dec 16, 2025): Appointment Setter Online provided call center services for an online education company. The team reached out to potential leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425974) - Back Office Outsourcing for Childcare Center (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a childcare center. The team contacted potential clients, qualified leads, scheduled tours, and handled follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445591) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) - $10,000 to $49,000 (24 reviews) - $50,000 to $199,999 (8 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Canada (8 projects) - France (1 projects) - United States (20 projects) This provider is available in 24 time zones: - Near East Time (NET) - Middle East Time (MET) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) This provider is fluent in 13 languages: - English - Spanish - Arabic - Hindi - Portuguese - German - French - Italian - Panjabi - Romanian - Hebrew - Swedish - Norwegian [View Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) --- ### [Leadium](https://clutch.co/profile/leadium) #### 5 out of 5 star rating (70 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 5% Email Marketing - 75% Sales Outsourcing #### Company description Leadium is a company specializing in outbound telemarketing services, focusing on lead generation, appointment setting, and sales development for B2B clients. Reviews frequently highlight their professionalism, consultative approach, and ability to deliver timely results, with an 85% positive feedback rate. Around 90% of reviewers commend their strategic planning and adaptability, which contributes significantly to client success in securing high-quality leads and enhancing sales efficiency. [Visit Website](http://www.leadium.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-surveys-companies) #### Reviewed 9 times in the past 6 months Recent reviews of Leadium highlight their effectiveness in generating qualified leads and maintaining clear communication. Clients praised their organized project management, adaptability, and the quality of their outreach, with one client noting a 150% increase in booked meetings. The team’s ability to adjust strategies based on data was particularly appreciated, although some suggested improvements in market visibility and qualification criteria. Overall, sentiment is overwhelmingly positive, with many clients expressing satisfaction with the results achieved. - 9 of 9 reviews are 5 stars - Less than $10,000 avg. project cost [Read 9 Recent Reviews](https://clutch.co/profile/leadium?sort_by=date_desc&verified=true#reviews) #### Experience in 10 industries Leadium has received positive feedback across various sectors, showcasing expertise in Information Technology, Manufacturing, Cleaners, Education, Retail, Financial Services, Business Services, and Telecommunications. Clients reported strengthened lead generation, improved appointment setting, and increased sales pipeline efficiencies. In IT, the emphasis was on tailored outreach strategies; in Manufacturing, adaptability to sector-specific requirements was praised. Companies in Retail valued Leadium's professional outreach approach, while those in Financial Services noted quicker deal closures. Overall, Leadium is well-suited for businesses seeking to enhance their sales development and lead generation efforts across multiple industries. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) ##### Advertising & marketing Experience Leadium has garnered positive feedback within the Advertising & marketing industry for its ability to generate high-quality leads and facilitate effective communication between teams. Clients appreciate their human touch in lead sourcing, resulting in impressive accuracy rates and increased sales opportunities. The company's commitment to understanding client needs, along with its innovative tools and seamless project management, makes it a strong choice for businesses aiming to enhance their marketing strategies and drive growth. - 4 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation for Parking Industry (5.0/5, Dec 19, 2018): Leadium provides lead generation services, working to increase the number of appointments and leads that a company receives. [Read Full Review](https://clutch.co/go-to-review/leadium/37385) - Outbound Marketing Services for Music Platform (4.5/5, Jan 7, 2019): Leadium procures warm sales leads as part of an ongoing engagement. Other services include targeted outbound marketing and organizing meetings with a sales team. [Read Full Review](https://clutch.co/go-to-review/leadium/41208) - Lead Prospect Sourcing for Lead Gen. Firm (4.5/5, Oct 17, 2019): Leadium compiled lists of prospects for a team of sales representatives. The client provided industry verticals and geographic locations to guide Leadium's efforts. [Read Full Review](https://clutch.co/go-to-review/leadium/67400) - Appointment Setting for Direct Marketing Solutions Provider (5.0/5, Nov 29, 2023): Leadium provides appointment setting services to help a direct marketing solutions provider increase their meeting opportunities with qualified enterprise prospects. [Read Full Review](https://clutch.co/go-to-review/leadium/252918) ##### Information technology Experience Leadium has garnered positive feedback from clients in the Information Technology sector, highlighting their expertise in lead generation and outreach strategies tailored for high-growth markets like AI and SaaS. Clients appreciate their effective communication, timely execution, and the seamless integration of their services with internal teams, resulting in measurable increases in meetings booked and qualified leads. Overall, sentiment reflects confidence in Leadium's ability to understand client needs and deliver impactful results, making them a strong candidate for businesses seeking growth in the IT industry. - 4 reviews for information technology industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Outreach for B2B Mobile Platform (5.0/5, Oct 14, 2019): Leadium was hired to assist with lead generation to increase sales and reach out to the target market. The team built out a language strategy and scheduled meetings.  [Read Full Review](https://clutch.co/go-to-review/leadium/64544) - Lead Generation for Energy Startup (5.0/5, May 21, 2019): Leadium manages an email marketing and outreach campaign for a startup. Utilizing various messaging tactics, they’ve developed email sequences that highlight product features, benefits, and use cases. [Read Full Review](https://clutch.co/go-to-review/leadium/106643) - Lead Generation & Outreach Services for IT Events Company (5.0/5, Oct 17, 2024): Leadium provides lead generation and outreach services for an IT events company. This involves reaching out to companies in the AI, SaaS, and IT sectors and running email, LinkedIn, and phone campaigns. [Read Full Review](https://clutch.co/go-to-review/leadium/323406) - Lead Generation Services for IT Services Company (5.0/5, Jun 23, 2026): Leadium provides lead generation services for an IT services company. The team is tasked with generating business conversations and opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/leadium/467015) ##### Business services Experience Leadium has demonstrated significant expertise in lead generation within the Business services industry, resulting in impressive outcomes for clients. Their strategic approach led to a 150% increase in booked meetings and a 30% faster closing rate, highlighting their ability to enhance sales efficiency. Clients commend their professionalism, communication, and reliable delivery. Overall sentiment is highly positive, indicating that Leadium is a strong partner for businesses seeking impactful lead generation and marketing strategies. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Third Party Client (5.0/5, Jan 2, 2019): Leadium conducted market research and created a profile for a client’s target customer. Then, they compiled weekly lists of prospective leads, followed up with quality candidates, and scheduled meetings. [Read Full Review](https://clutch.co/go-to-review/leadium/39745) - Lead Generation Services for Transcription & Translation Co (5.0/5, Feb 25, 2026): Leadium provides lead generation services for a transcription and translation company. The team has designed the client's campaigns and is responsible for booking meetings as a KPI and reporting weekly. [Read Full Review](https://clutch.co/go-to-review/leadium/438546) ##### Financial services Experience Leadium has received positive feedback from clients in the Financial services industry, highlighting their expertise in lead generation and account management. Clients, such as Payrix and JFDI Accountants, emphasized Leadium's ability to deliver qualified leads rapidly, enhance sales pipelines, and optimize outreach strategies, contributing to significant boosts in engagement and conversion rates. Their proactive communication and effective project management were also praised, indicating that Leadium is a strong partner for businesses looking to grow in the Financial services sector. - 3 reviews for financial services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Digital Marketing for Startup Accelerator Company (5.0/5, Apr 15, 2021): Leadium was hired by a startup accelerator company to help them build an SDR program. The team is in charge of conducting campaigns, prospect research, email content development, lead qualification, and more. [Read Full Review](https://clutch.co/go-to-review/leadium/126577) - SEO for Back Office Accounting Firm (5.0/5, May 17, 2024): Leadium provides SEO services for a back-office accounting firm. The goal is to establish new sales leads and improve the client's search engine rankings. [Read Full Review](https://clutch.co/go-to-review/leadium/289446) - Lead Generation Services for FinTech Company (5.0/5, Oct 6, 2024): To gain more qualified leads, a financial technology firm hired Leadium provided to manage their outbound campaigns. They created prospect lists and ran outreach campaigns via email, LinkedIn, and phone calls.  [Read Full Review](https://clutch.co/go-to-review/leadium/320202) ##### Human Resources Experience Leadium demonstrates significant expertise in the Human Resources industry, particularly in enhancing client outreach and engagement. Clients appreciate their responsive communication, flexibility, and commitment to success, identifying them as a knowledgeable partner in executing outbound campaigns. Their alignment with client values and ability to adapt to project needs further solidifies their strengths. Overall, sentiment is positive, indicating they are a suitable choice for businesses seeking effective HR solutions. - 2 reviews for human resources industry - $10,000 – $49,000 avg. project cost - Call Center Services for Data-Driven Hiring Platform (4.5/5, May 25, 2023): Leadium provides call center services for a data-driven hiring platform. The team's activities include prospecting, calling prospects, and scheduling appointments for the client's sales team on a calendar.  [Read Full Review](https://clutch.co/go-to-review/leadium/204217) - Outbound Sales Campaign for Professional Employer Org (4.5/5, Dec 13, 2023): Leadium conducts the outbound sales campaign of a professional employer organization. Leadium is responsible for delivering additional leads and appointments every month for the client. [Read Full Review](https://clutch.co/go-to-review/leadium/255884) ##### IT Services Experience Leadium has received positive feedback in the IT Services industry for its expertise in lead generation and sales development. Clients praise their collaborative approach, responsiveness, and ability to quickly implement effective strategies that yield immediate results. The company is recognized for providing experienced sales professionals and a proven process, enabling clients to focus on other business areas. Overall, Leadium is viewed as a strong partner for startups seeking to enhance outreach and drive revenue. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Startup Incubator (5.0/5, Sep 7, 2018): Leadium conducted market research to identify target audiences and drive leads for third-party startup partners. After structuring an outreach strategy, they booked appointments and launched outbound sales. [Read Full Review](https://clutch.co/go-to-review/leadium/119532) ##### Food & Beverages Experience Leadium has demonstrated significant expertise in the Food & Beverages industry, successfully enhancing sales strategies for clients such as Good Catch and Angie's Tempeh. Reviewers praised their ability to improve lead generation and appointment setting, leading to measurable increases in conversion rates and overall sales performance. Clients appreciated Leadium's proactive communication and adaptability, identifying them as a strong partner for businesses seeking to refine their sales processes and boost market penetration. - 4 reviews for food & beverages industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Childhood Nutrition Company (5.0/5, Jul 30, 2023): In an effort to acquire more leads, a childhood nutrition company has hired Leadium to enhance their sales pipeline. The team's tasks involve scheduling appointments and curating pre-qualified business leads. [Read Full Review](https://clutch.co/go-to-review/leadium/221120) - Appointment Setting for Food Manufacturing & Processing Firm (5.0/5, Jul 30, 2023): A food manufacturing and processing firm has hired Leadium to help expand their market reach. The team is responsible for setting up appointments, allowing the in-house team to concentrate on closing deals. [Read Full Review](https://clutch.co/go-to-review/leadium/221130) - Appointment Setting for Food Brand (5.0/5, Aug 22, 2023): To improve their lead acquisition, a food brand has hired Leadium for their call center services. The team is in charge of setting up preliminary meetings with high-potential leads. [Read Full Review](https://clutch.co/go-to-review/leadium/227034) - Sales Outsourcing for Plant-Based Seafood Provider (5.0/5, Aug 22, 2023): A plant-based seafood provider has hired Leadium for their sales outsourcing services. This mainly involves revamping the client's sales strategy and setting up meaningful appointments with potential clients. [Read Full Review](https://clutch.co/go-to-review/leadium/227040) ##### Education Experience The reviews highlight Leadium's strong expertise in the Education sector, particularly in enhancing sales pipelines for companies like MyTutor and eduKUDU. Clients praise Leadium for their tailored approach, impressive communication skills, and ability to foster meaningful relationships with educational institutions. The overall sentiment reflects satisfaction with measurable outcomes, such as a 40% increase in sales for MyTutor, showcasing Leadium's impact on driving growth and engagement in the Education industry. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for E-Learning Company (5.0/5, Jul 30, 2023): Leadium is helping an e-learning company fortify their sales pipeline. The team collaborates with the client in developing and implementing an effective lead generation strategy. [Read Full Review](https://clutch.co/go-to-review/leadium/221123) - Lead Generation for EdTech Company (5.0/5, Jun 7, 2026): Leadium provided lead generation services for an educational technology company. The team was tasked with outbound prospecting, cold calling, appointment setting, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/leadium/462773) ##### Telecommunications Experience Leadium has received positive feedback from its Telecommunications clients, highlighting their expertise in outbound messaging and targeting strategies. Clients appreciate Leadium's strong communication and commitment to understanding project needs, resulting in successful outcomes such as increased meetings booked and improved messaging. Their hands-on approach and alignment with client values contribute to a favorable reputation, making them a suitable partner for businesses seeking effective growth strategies within the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outbound Marketing Services for Telecommunications Company (5.0/5, Mar 2, 2023): Leadium spearheaded a telecommunications firm's outbound marketing efforts, including outbound messaging, outbound targeting, and appointment booking. [Read Full Review](https://clutch.co/go-to-review/leadium/184110) ##### Consumer Products Experience Leadium has demonstrated strong expertise in the Consumer Products industry by offering tailored lead generation strategies, resulting in a steady flow of sales meetings and a lower cost per lead. Clients have noted the direct involvement of the founders, high-level consultative service, and effective communication throughout the process. Overall sentiment reflects satisfaction with Leadium's ability to adapt campaigns in response to client feedback, making them a suitable partner for companies seeking to enhance their sales outreach in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Marketing Strategy for Design Marketplace (5.0/5, Apr 26, 2022): Leadium spearheads sales and marketing strategies for a design marketplace to improve meeting conversions. They created outbound sales campaigns and add integrations, including Apollo, to optimize workflows. [Read Full Review](https://clutch.co/go-to-review/leadium/16786) ##### Healthcare Experience Leadium demonstrates strong expertise in the Healthcare industry, excelling in lead generation and management for companies like Amada Senior Care and Inflo Health. Clients commend their responsiveness and proactive communication, with measurable success in booking qualified meetings and enhancing patient care. The company’s consultative approach and alignment with client values contribute positively to their impact, making them a reliable partner for organizations seeking to improve their outreach and sales processes in the Healthcare sector. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting & Lead Generation for Healthcare Company (5.0/5, Nov 21, 2023): Leadium handles a healthcare company's lead generation and customer discovery efforts. Their work involves sequence creation, communication strategy development and execution, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/251030) - Call Center & Sales Outsourcing Services for Senior Care Co (5.0/5, Dec 21, 2023): Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales pipeline. [Read Full Review](https://clutch.co/go-to-review/leadium/257591) - Call Center & Lead Generation for Healthcare Technology Co (5.0/5, Oct 9, 2025): Leadium provides call center and lead generation services for a healthcare technology company. The team conducts outreach and books meetings with hospital radiology departments and imaging centers' leadership. [Read Full Review](https://clutch.co/go-to-review/leadium/412310) ##### Retail Experience Leadium has demonstrated strong expertise in the Retail industry, particularly in enhancing sales pipelines and facilitating meaningful B2B partnerships. Clients like Italic and Skin by Aspen reported significant increases in appointment setting and new partnership discussions, showcasing Leadium's ability to effectively communicate brand value. Their adaptive project management and commitment to client alignment have garnered positive feedback, indicating they could be a valuable partner for businesses seeking growth in the Retail sector. - 2 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Online Marketplace (5.0/5, Aug 22, 2023): Leadium provides ongoing lead generation services for an online marketplace that sells luxury products. The team's main task is to set up appointments with key decision-makers within educational institutions. [Read Full Review](https://clutch.co/go-to-review/leadium/227036) - B2B Appointment-Setting Services for Skincare Brand (5.0/5, Jun 4, 2026): Leadium provided B2B appointment-setting services for a skincare brand. The team managed prospect targeting, outbound calling, qualification, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/461973) ##### Software Experience The reviews highlight the provider's exceptional expertise in outbound prospecting and lead generation within the Software industry. Clients commend their transparency, effective communication, and impressive results, noting a 500% growth since collaboration began. Their ability to provide accurate leads with a low bounce rate is particularly praised. Overall sentiment indicates that the company is a strong partner for businesses seeking to enhance their outbound strategies and scale successfully. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Marketing & Lead Generation for SaaS Company (5.0/5, Jan 2, 2019): Leadium provides outbound marketing and lead generation, planning a scope of work to increase annual recurring revenue rates. [Read Full Review](https://clutch.co/go-to-review/leadium/38552) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Leadium for offering good value for money, citing their competitive pricing and effective service delivery. One client noted, 'good value for cost,' while another emphasized that Leadium's efforts generated a 150% increase in booked meetings, demonstrating a strong return on investment. Overall, feedback reflects a positive sentiment regarding both affordability and the quality of leads generated, with many clients expressing satisfaction with the outcomes relative to their investment. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) - $10,000 to $49,000 (13 reviews) - Less than $10,000 (10 reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 5 countries - Belgium (1 projects) - Dominican Republic (1 projects) - Singapore (1 projects) - United States (33 projects) - England (5 projects) This provider is available in 8 time zones: - Midway Islands Time (MIT) - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/leadium?verified=true#reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 29 reviews mention Call Center Services Call Center Services for Dietary Supplements Retailer 4.0/5 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. - 16 of 29 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/xact/41356) #### Experience in 14 industries XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) ##### Manufacturing Experience XACT has demonstrated strong expertise in call center solutions tailored for the Manufacturing industry, particularly in waste management. Clients commend their effective communication, flexibility to manage order fluctuations, and commitment to customer satisfaction. Positive metrics such as reduced call queue times and low abandonment rates highlight their operational efficiency. Overall, XACT is well-regarded for delivering high-quality support, making them a suitable partner for manufacturing businesses seeking robust call center services. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326) ##### Supply Chain, Logistics, and Transport Experience XACT is recognized for its effective support in logistics, particularly in providing after-hours service desk coverage. Clients appreciate their bilingual capabilities and value-driven approach, highlighting the company's commitment to timely communication and accountability. However, there are concerns about variability in agent performance and documentation updates, indicating areas for improvement. Overall, XACT demonstrates strong expertise in the Supply Chain, Logistics, and Transport sector, making it a viable option for clients seeking reliable support services. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743) ##### Insurance Experience XACT demonstrates strong expertise in the Insurance sector, particularly in generating warm leads for home warranty providers. Clients appreciate their effective communication and partnership approach, which has significantly improved lead conversion rates. The focus on quality lead vetting and responsiveness to client needs underscores their commitment to delivering valuable results. However, there is room for improvement in call visibility and reporting customization, which may impact performance monitoring. - 1 review for insurance industry - $50,000 – $199,999 avg. project cost - Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402) ##### Real estate Experience XACT has demonstrated significant expertise in the real estate sector, particularly in residential HOA property management. Clients appreciate their responsiveness and flexibility in tailoring solutions to meet specific needs. The partnership led to a notable increase in productivity, freeing up approximately 60 hours for more valuable tasks while improving team morale. Overall sentiment reflects a strong commitment to ongoing improvement, making XACT a suitable choice for organizations seeking effective support in real estate operations. - 1 review for real estate industry - Unknown avg. project cost - Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374) ##### Automotive Experience XACT has demonstrated notable expertise in the Automotive industry, particularly in enhancing customer service for e-commerce automotive businesses. Clients commend their adaptability and structured approach in managing complex challenges, fostering a positive relationship throughout ongoing projects. The responsiveness of the XACT team to specific client needs has been highlighted as a strength, indicating their capability to align with automotive sector demands effectively. Overall, their high ratings and alignment with client values suggest they are a strong candidate for automotive projects. - 1 review for automotive industry - Unknown avg. project cost - Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450) ##### Transportation Experience XACT has demonstrated significant expertise in the Transportation industry by providing effective call center support for a long-standing client. Their ability to manage inbound and outbound calls efficiently has allowed the client to optimize resources while maintaining high service quality. Client feedback highlights the attentive management team and strong technical support, indicating that XACT is a reliable partner for businesses in the Transportation sector seeking to enhance their customer support operations. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings. [Read Full Review](https://clutch.co/go-to-review/xact/126853) ##### IT Services Experience XACT has demonstrated strong expertise in call answering and lead validation services, consistently meeting key performance indicators and providing quality assurance. Clients commend their responsiveness and flexibility, noting the effectiveness of their proactive quality assurance measures. The company fosters reliable partnerships through regular evaluations, making them a trustworthy choice for businesses in the IT Services sector seeking dependable support. Overall, feedback reflects a positive sentiment, indicating a strong fit for clients aiming for efficient operational solutions. - 1 review for it services industry - Unknown avg. project cost - Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients. [Read Full Review](https://clutch.co/go-to-review/xact/133122) ##### Arts, entertainment & music Experience XACT has demonstrated significant expertise in the Arts, entertainment, and music industry, particularly in managing seasonal service demands effectively. Clients praise their responsiveness, technical knowledge, and the ability to rapidly adapt to changing needs. One client noted the development of a comprehensive knowledge base that enhanced service delivery. Overall, feedback reflects a positive sentiment, with XACT being viewed as an integral partner that enhances operational efficiency and customer satisfaction in high-pressure environments. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform. [Read Full Review](https://clutch.co/go-to-review/xact/88667) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls. [Read Full Review](https://clutch.co/go-to-review/xact/127424) ##### Advertising & marketing Experience XACT has received positive feedback from clients in the Advertising & Marketing industry, highlighting their effective customer service solutions and competitive pricing. One client emphasized XACT's superior quality compared to previous providers, noting their responsiveness and strong reporting capabilities. The provider's expertise in managing customer interactions has significantly benefited clients, reinforcing their suitability for businesses seeking reliable support in this sector. Overall, XACT is recommended for their professionalism and value-driven services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service. [Read Full Review](https://clutch.co/go-to-review/xact/65272) ##### Chemicals & Biotechnology Experience The company demonstrates significant expertise in the Chemicals & Biotechnology sector, particularly in enhancing customer service for coatings companies. Clients commend their professionalism, adaptability, and effective training, which fostered confidence in customer representations. Their ability to customize solutions and maintain clear communication resulted in successful project outcomes, making them a strong candidate for businesses seeking reliable support in this industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service. [Read Full Review](https://clutch.co/go-to-review/xact/35364) ##### Nonprofit Experience XACT Telesolutions has demonstrated expertise in supporting nonprofit organizations, particularly in engagement and fundraising initiatives. Clients have praised their professional representation, friendly outreach, and customer service-oriented approach, which contributed to increased participant retention in events. The team's enthusiasm for assisting nonprofits further enhances their value. Overall, potential clients in the nonprofit sector can confidently consider XACT Telesolutions as a supportive partner for successful project execution. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls. [Read Full Review](https://clutch.co/go-to-review/xact/130011) ##### Financial services Experience XACT Telesolutions demonstrates strong expertise in the Financial services sector, particularly in addressing the needs of third-party administrators for insurance companies. Client feedback highlights their professionalism, effective training protocols, and commitment to performance monitoring through detailed weekly reports. The seamless integration of their services resulted in improved client satisfaction and competitive advantage for their partners. Overall, XACT is well-equipped to enhance operational efficiency in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives. [Read Full Review](https://clutch.co/go-to-review/xact/99860) ##### Retail Experience XACT has demonstrated strong expertise in the Retail industry, notably through their effective management of customer service operations for a catalog company. Clients have praised their thorough onboarding and adaptability to unique systems, emphasizing their commitment to understanding client needs. While they face challenges with new agent proficiency, overall sentiment reflects satisfaction with their partnership approach and dedication to problem-solving, making them a reliable choice for retail businesses seeking enhanced customer engagement solutions. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117818) - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system. [Read Full Review](https://clutch.co/go-to-review/xact/166577) ##### Education Experience XACT has received positive feedback from clients in the Education industry, particularly for their expertise in call management and student support services. Clients noted XACT's ability to effectively handle complex inquiries, maintain high service standards, and act as an extension of their organizations. Their flexibility and responsiveness significantly improved retention and customer satisfaction rates, making them a reliable partner for educational institutions aiming to enhance their student engagement and support operations. - 5 reviews for education industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training. [Read Full Review](https://clutch.co/go-to-review/xact/51492) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training. [Read Full Review](https://clutch.co/go-to-review/xact/98662) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117441) ##### eCommerce Experience The feedback from eCommerce industry clients highlights XACT's expertise in customer service scaling and flexibility, crucial for adapting to fluctuating business demands. Clients appreciate their proactive approach, strong collaboration, and ability to enhance the customer experience. The positive sentiment is evident through high satisfaction rates and measurable success, including achieving service level targets and receiving numerous commendations in reviews. Overall, XACT is positioned as a strategic partner for eCommerce businesses seeking to elevate their customer engagement. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086) ##### Information technology Experience The company has received positive feedback from clients in the Information Technology industry, highlighting their strong expertise in delivering tailored solutions and effective problem-solving skills. Clients commend the provider's ability to understand complex requirements and deliver projects on time and within budget, showcasing their reliability and technical proficiency. Overall, the sentiment indicates that this company is well-equipped to meet the diverse needs of potential clients in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Super Tool for Support (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117117) ##### Sports Experience Xact Telesolutions has demonstrated significant expertise in enhancing customer service for the Sports industry, particularly in recreational events. Clients praise their proactive approach, customization of staffing models, and effective communication, leading to increased customer satisfaction exceeding 80%. Their commitment to continuous improvement and tailored solutions positions them as a strong partner for businesses seeking to elevate their customer relations in the Sports sector. - 1 review for sports industry - Unknown avg. project cost - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services. [Read Full Review](https://clutch.co/go-to-review/xact/91306) ##### Healthcare Experience XACT demonstrates strong expertise in the Healthcare sector, particularly in providing tailored answering services for medical equipment companies. Clients commend their flexibility and effective communication, which facilitate improved customer relations and operational efficiency. Over several years, XACT has adapted to client needs, showcasing their commitment to service quality and responsiveness. Their proactive adaptation based on feedback highlights their impact on client operations, making them a viable partner for businesses seeking reliable support in the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation. [Read Full Review](https://clutch.co/go-to-review/xact/111043) ##### Other Industry Experience XACT demonstrates strong expertise in providing exceptional customer service solutions within the e-commerce health supplement sector. Clients appreciate their commitment to employee development and professional conduct, leading to effective 24/7 phone support implementation. The emphasis on partnership and adaptability amidst challenges has garnered positive feedback, with clients recognizing the balance of cost and performance as a significant strength. Overall, XACT is well-regarded for its ability to enhance customer experience, making them a suitable choice for businesses in the Other Industry. - 1 review for other industry industry - $200,000 – $999,999 avg. project cost - Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. [Read Full Review](https://clutch.co/go-to-review/xact/41356) #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) #### 3 fixed price Call Center Services packages Telephone Answering Service --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) #### Very responsive OBI Services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a customer support services company specializing in call center and customer care services, including inbound and outbound call centers. Reviewers consistently highlight their impressive talent-finding capabilities and responsiveness, with over 80% mentioning increased productivity and customer retention. However, some noted that the hiring process could sometimes be rushed. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-surveys-companies) #### 2 reviews mention Call Center Services Call Center Services for Pest Control Services Company 4.5/5 — Remote Team Solutions provides call center services for a pest control company. The goal is to schedule appointments with potential business leads. - 1 of 2 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/465867) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Software Experience Remote Team Solutions has demonstrated exceptional expertise in the software industry, particularly in filling critical technical roles. Clients praise their responsiveness and commitment to understanding unique project needs, often exceeding expectations. The company's strong culture fit and value-for-cost ratio are highlighted as significant strengths. Overall, client sentiment is highly positive, indicating that Remote Team Solutions is a reliable partner for software companies seeking tailored talent solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Ireland (1 projects) - Mexico (1 projects) - New Zealand (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) --- ### [FlairsTech](https://clutch.co/profile/flairstech) #### 4.6 out of 5 star rating (10 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 10% Enterprise App Modernization - 10% AI Development - 15% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 20% IT Managed Services #### Company description FlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost. [Visit Website](https://flairstech.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Team players Clients consistently highlight FlairsTech's team-oriented approach and seamless integration as key strengths. One client noted, 'They take their jobs seriously, yet are personable and friendly...it doesn't feel like they are contractors - they are truly part of our team.' This sentiment reflects a strong sense of collaboration and professionalism, with clients expressing satisfaction in the team's responsiveness and commitment to improvement. Overall, feedback indicates a positive sentiment towards FlairsTech as effective team players. - Call Center Services for Consumer Products & Services Co (5.0/5, Jul 15, 2024): Communication is great, and they constantly strive to improve and motivate their team, as well as offer ideas to improve things on our side. The professionalism across the board - from management and higher up contacts of course, but also with the employees and their interactions with our clients. They take their jobs seriously, yet are personable and friendly with our team - it doesn't feel like they are contractors - they are truly part of our team. [Read Full Review](https://clutch.co/go-to-review/flairstech/300649) #### Reviewed 2 times in the past 6 months Recent client feedback on FlairsTech highlights their strong technical capabilities and effective project management. Clients from LeagueSuite noted improvements in site performance and feature development, praising the team's collaboration and expertise. Similarly, Buildsoft acknowledged FlairsTech's proficiency in DevOps and system maintenance, emphasizing their timely delivery and excellent communication. Overall, clients expressed high satisfaction with FlairsTech's services, with no significant areas for improvement identified. - 1 of 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/flairstech?sort_by=date_desc&verified=true#reviews) #### Experience in 8 industries FlairsTech has received positive feedback across various industries including Sports, Construction, Consumer Products, Hospitality, Media, Financial Services, and Software Development. Clients commend their technical expertise, effective communication, and flexibility in adapting to specific project needs. Overall sentiment is highly favorable, highlighting strengths in project management and customer support, making FlairsTech a valuable partner for organizations within these sectors seeking robust development and operational solutions. [Read All Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) ##### Consumer products & services Experience FlairsTech demonstrates strong expertise in the Consumer products & services industry, particularly in improving technical support operations. Clients report significant enhancements in call capture rates, achieving over 90% efficiency. The company's professionalism and effective communication are consistently highlighted, fostering a collaborative environment. Their ability to align with client values and deliver valuable solutions positions FlairsTech as a highly suitable partner for businesses seeking to optimize their support services. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Consumer Products & Services Co (5.0/5, Jul 15, 2024): FlairsTech provides call center services for a consumer products and services company. They answer inbound calls, collect information, and create support cases for the support team to handle. [Read Full Review](https://clutch.co/go-to-review/flairstech/300649) ##### Hospitality & leisure Experience FlairsTech has demonstrated strong expertise in the Hospitality & Leisure industry, specifically in improving customer service and operational efficiency for travel service resellers. Clients highlight their ability to enhance customer satisfaction scores while reducing costs, showcasing their commitment to delivering value. Their adaptability and culture of innovation align well with the needs of hospitality businesses, making them a reliable partner for those seeking to optimize customer experience and operational capabilities. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Travel Agency (5.0/5, Jun 14, 2024): FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. [Read Full Review](https://clutch.co/go-to-review/flairstech/294796) ##### Media Experience FlairsTech has received positive feedback from clients in the Media industry, particularly for their expertise in graphic design and custom thumbnail creation for platforms like YouTube. Clients appreciate their flexibility, budget-friendly pricing, and responsiveness. However, suggestions for improvement include enhancing communication and employing more experienced designers. Overall, FlairsTech demonstrates a strong capacity to deliver quality visual content while maintaining a collaborative approach, making them a viable option for Media industry projects. - 1 review for media industry - Less than $10,000 avg. project cost - Graphic Design for Media Company (4.0/5, Jul 28, 2023): FairsTech assigned a senior graphic designer to produce 100-150 YouTube thumbnails, or as otherwise requested, monthly for a media company. The designer created the thumbnails based on the brand guidelines. [Read Full Review](https://clutch.co/go-to-review/flairstech/220867) ##### Software Experience FlairsTech has received positive feedback for their expertise in providing technical support within the software industry. Clients highlight their efficient communication, timely project delivery, and alignment with client values as key strengths. The team is noted for their talent and responsiveness to client needs, leading to measurable outcomes like improved ticket close rates and customer satisfaction. Overall, FlairsTech is well-regarded for their customer-focused approach and ability to adapt to evolving requirements. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Technical Support for Software Design Studio (5.0/5, Mar 20, 2023): FairsTech provides ongoing technical support for a software design studio. The team supplements the client's efforts to communicate and answer the technical concerns of customers. [Read Full Review](https://clutch.co/go-to-review/flairstech/188492) ##### Financial services Experience FlairsTech has demonstrated strong expertise in the Financial services industry, particularly in recruitment for mergers and acquisitions. Clients appreciate their high-quality candidate pipeline and accommodating support, noting timely deliverables and effective communication. The overall sentiment reflects satisfaction with FlairsTech's value and alignment with company values, making them a suitable partner for businesses seeking reliable recruitment solutions in the Financial services sector. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - Staff Augmentation for Mergers & Acquisitions Company (4.0/5, Apr 10, 2023): FlairsTech provides recruitment services for a computer software company. The team has pre-screened candidates and provided a pipeline for prospects. [Read Full Review](https://clutch.co/go-to-review/flairstech/193599) ##### Construction Experience FlairsTech has demonstrated expertise in enhancing DevOps processes for construction industry software, particularly in areas such as AWS, Kubernetes, and enterprise security. Clients appreciate their strong project management, timely delivery, and effective communication, especially in global team settings. The positive sentiment underscores FlairsTech's capability to provide scalable digital solutions, making them a valuable partner for construction professionals seeking to improve operational efficiency and profitability. - 1 review for construction industry - $50,000 – $199,999 avg. project cost - DevOps Managed Services for Construction Software Company (4.5/5, Mar 2, 2026): FlairsTech has helped a construction software company with their DevOps processes. The team also helps with developing team systems, infrastructure migrations, system maintenance, and operational availability. [Read Full Review](https://clutch.co/go-to-review/flairstech/439731) ##### Sports Experience FlairsTech has demonstrated strong expertise in the Sports industry, particularly in software development for platforms like LeagueSuite. Clients have praised their technical proficiency and effective project management, resulting in improved site performance and the successful implementation of new features. The collaborative nature and careful planning of FlairsTech's team have left a positive impression, making them a reliable choice for businesses seeking to enhance their technological capabilities in the Sports sector. - 1 review for sports industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Recreational Sports Platform (5.0/5, Apr 16, 2026): FlairsTech provides database management and front- and backend development for a recreational sports platform. The team has built new features, redesigned parts of the system, and handled ongoing maintenance. [Read Full Review](https://clutch.co/go-to-review/flairstech/450716) #### Responsive FlairsTech is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a company specializing in Contact Center Services, offering inbound call handling, customer support, and telephonic support across various industries. The firm has consistently received positive feedback, with around 95% of reviews highlighting their professionalism and effective communication. Their ability to reduce missed calls and improve response times has been commended by 90% of clients, emphasizing their integration of trained agents with AI-assisted systems. [Visit Website](https://bpo.topcustomerservice.com/) #### Transparent The feedback regarding transparency is overwhelmingly positive, highlighting Top Customer Service's organized project management and clear communication. Clients noted that weekly progress meetings ensured a transparent workflow, with all deliverables consistently meeting deadlines. One client remarked on their responsiveness and adaptability, praising how quickly they incorporated feedback. While they suggested improvements in documentation, the overall sentiment underscores a strong commitment to transparent practices throughout the project. - Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience The reviews indicate a strong positive sentiment towards Top Customer Service, with 100% of clients expressing satisfaction. Common themes include effective call answering, job dispatching, and follow-up management, leading to increased job acquisition and technician satisfaction. Clients appreciate their punctuality and understanding of operational needs. Notably, the alignment of company values and culture was highlighted as a significant factor in choosing their service. No negative feedback was reported. - 1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/top-customer-service#review-383904) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) --- ### [Purple Sales](https://clutch.co/profile/purple-sales) #### 4.7 out of 5 star rating (25 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 5% Content Marketing - 10% CRM Consulting and SI - 5% Email Marketing - 50% Sales Outsourcing - 10% Search Engine Optimization - 10% Web Design #### Company description Purple Sales is a company specializing in outbound call center and telemarketing services. Across its reviews, Purple Sales is praised for its detailed reporting, adaptability, and effective handling of outbound calls and lead generation, with 90% of reviewers noting their professional project management and consistent results. Clients also commend their alignment with company values and strong team integration. [Visit Website](http://www.mypurplesales.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating Clients consistently commend Purple Sales for their accommodating nature, highlighting their responsiveness and flexibility in adapting to specific requests. One client noted their ability to promptly adjust plans and deliver on time, while another praised their willingness to tackle ad hoc requests outside the contract scope. Overall, the sentiment surrounding Purple Sales is highly positive, with clients expressing satisfaction in their collaborative approach and commitment to client success. - Branding for Cybersecurity Professional Services Firm (5.0/5, Apr 27, 2024): Project management was tight. Each step was clearly defined prior execution and delivered on time. They adapted our requests and changes promptly to their plans and delivered as agreed on time. No bad surprises on our end. [Read Full Review](https://clutch.co/go-to-review/purple-sales/285243) - Lead Generation for Insurance Company (5.0/5, Sep 30, 2021): Overall, Purple Sales have been able to tackle our marketing and lead-related needs. In fact, they’ve gone above and beyond to deliver our requests, which makes them great. They’ve been extremely willing to work on our ad hoc requests even if they’re outside the scope of our contract. [Read Full Review](https://clutch.co/go-to-review/purple-sales/147204) - Business Development for Mobile App Developer (5.0/5, Jul 21, 2021): Purple Sales was extremely responsive and efficient. They would build an entire campaign in a few days and deliver reports and improvements as needed. Great reactivity and adaptation to our needs. [Read Full Review](https://clutch.co/go-to-review/purple-sales/87766) #### 10 reviews mention Call Center Services Call Center & Lead Generation Services for Cybersecurity Co 5.0/5 — Purple Sales provided outbound call services for a cybersecurity company. The team was tasked with generating qualified meetings with a defined target audience and booking appointments with decision-makers. - 3 of 10 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/purple-sales/431943) #### 4.6 out of 5.0 rating for cost What Clients Have Said Overall, Purple Sales is regarded as a cost-effective partner, delivering good value for money. Clients highlighted their competitive pricing and exceptional service, with one stating, 'pricing fit our budget' and another praising their 'good value for cost.' Many reviews noted that the investment resulted in measurable outcomes, such as increased lead generation and improved conversion rates, underscoring the positive sentiment around their pricing and overall value. [Read All Reviews](https://clutch.co/profile/purple-sales?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $50,000 to $199,999 (4 reviews) - Less than $10,000 (3 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Canada (16 projects) - France (2 projects) - United States (5 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - French [View Reviews](https://clutch.co/profile/purple-sales?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a proficient provider of Contact Center Services, specializing in data entry and customer support. Reviews highlight their exceptional project management and proactive communication, with 100% satisfaction in timely delivery and responsiveness. Approximately 90% of reviewers commend their adaptability and customer-first approach, making them an ideal partner for efficient call center operations and customer care services. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Translate ideas into products Clients have expressed a highly positive sentiment regarding TechSpeed LLC's capability to translate ideas into actionable products. One client highlighted their 'remarkable ability' to transform verbal discussions into targeted action items, while another praised their timely delivery of a comprehensive research report that provided a competitive edge. Overall, feedback indicates exceptional communication and effective workflows, reinforcing TechSpeed's reputation as a reliable partner in data mining and research. - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable. [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) #### Reviewed 2 times in the past 6 months Recent reviews for TECHSPEED INC highlight a strong overall sentiment of satisfaction among clients. One client praised their professionalism and adaptability, noting that they exceeded expectations in data management tasks for a WordPress site. Another client commended the company for delivering comprehensive election information with speed and accuracy, surpassing competitors. Communication was consistently described as easy and responsive, with no significant areas for improvement identified. - 2 of 2 reviews are 5 stars - Unknown avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/techspeed?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a Contact Center Services provider offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for improving response times by over 25% and reducing callback wait times by more than 90%. Approximately 80% of reviews highlight their flexibility and efficiency in handling customer service needs, indicating strong operational impact and customer satisfaction enhancement. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating Clients have expressed high satisfaction with ROI CX Solutions' accommodating nature, noting their strong flexibility in adapting to unique needs and seamless communication. One client highlighted their ability to adjust to the tech stack learning curve and provide ongoing support, enhancing the overall user experience. While there were initial setbacks, the team's willingness to adapt and meet key milestones ultimately resulted in improved operational efficiency and customer satisfaction. - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) #### 3 reviews mention Call Center Services Call Center Services for Medical Marijuana Co 4.5/5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414) #### Experience in 4 industries ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Consumer products & services Experience ROI CX Solutions demonstrates a strong expertise in customer support operations within the Consumer products & services industry, evidenced by significant improvements in response times and customer satisfaction metrics. Clients report a 25% reduction in first response time and enhanced Trustpilot ratings, highlighting their impact on operational efficiency and customer retention. Their flexibility and effective project management further align with client needs, making them a compelling choice for businesses seeking to enhance their customer support capabilities. - 1 review for consumer products & services industry - Unknown avg. project cost - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions provides customer support services for a software development company. Their team handles inquiries, resolves issues, processes returns, and addresses customer-related matters. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) ##### Medical Experience ROI CX Solutions has significantly enhanced patient experience for DocMJ in the Medical industry through effective call center management. Clients commend their professionalism, empathy, and efficiency in handling high volumes of patient inquiries. The partnership has led to improved appointment conversion rates, reduced administrative burdens, and enhanced call performance metrics. Overall, ROI CX Solutions demonstrates expertise in scaling operations and maintaining high patient satisfaction, making them a strong candidate for businesses in the Medical sector. - 1 review for medical industry - Unknown avg. project cost - Call Center Services for Medical Marijuana Co (4.5/5, Jan 16, 2026): ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### Responsive ROI CX Solutions is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Great project management Clients consistently praised Wing Assistant for their exceptional project management skills. For instance, feedback highlighted that tasks were delivered on time and that the team was highly responsive to client needs. One client noted a 30% reduction in scheduling errors and a 40% increase in patient satisfaction, attributing these successes to Wing Assistant's efficient management and clear communication. Overall, the sentiment reflects strong confidence in their ability to support and enhance operational efficiency. - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): They have great project management skills and always delivers projects on time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) #### Reviewed 2 times in the past 6 months Recent reviews of Wing Assistant reflect a strong overall sentiment, highlighting their effective customer service and administrative support. Notably, a client from Kaivac praised their seamless integration and consistent call answer rates exceeding 95%. Similarly, the CEO of Lynn Levy Land Company commended the swift onboarding process and proactive approach of their virtual assistants in real estate due diligence. Clients suggested improvements in the selection process for assigned team members, indicating a desire for greater involvement. - 1 of 2 reviews are 5 stars - 1 new review for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/wing-assistant?sort_by=date_desc&verified=true#reviews) #### Very responsive Wing Assistant is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 4 countries - Canada (2 projects) - Puerto Rico (1 projects) - United States (28 projects) - England (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls. [Visit Website](https://outsourced.co/) #### Flexible Clients have consistently praised the company's flexibility, particularly in accommodating varying hours and adapting to project needs despite timezone differences. One client highlighted their impressive commitment and adaptability from both technical and administrative teams, which contributed to timely task completion and effective resource allocation. Overall, the sentiment reflects a strong appreciation for the company's ability to adjust to client requirements without compromising on professionalism. - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Their commitment to the project has been most impressive. Flexibility with the hours and dedication despite the timezone difference was noted as a significant strength. The company demonstrated professional handling of matters and good treatment of their employees. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) #### Reviewed 1 time in the past 6 months Recent client feedback for Outsourced highlights a strong partnership, particularly in recruitment services. A CEO from Quality People Pty Ltd noted that Outsourced's team effectively integrated into their operations, streamlining processes and enhancing recruitment efficiency. Michelle, the Client Success Director, received specific praise for her support, which was deemed crucial for the engagement's success. However, there were mentions of frustrations regarding staff operating controls, indicating room for improvement. Overall, sentiment remains positive, emphasizing value and cultural alignment. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### Experience in 8 industries The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Information technology Experience Outsourced receives consistently positive feedback from clients in the Information Technology sector, highlighting their expertise in remote staffing for digital commerce and efficient project management. Clients appreciate their responsiveness, strong cultural fit, and ability to deliver quality talent that aligns with business needs. The company's focus on timely communication and meeting project goals positions them as a reliable partner for IT services, making them a strong candidate for organizations seeking to enhance their digital capabilities. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) ##### Contracting Experience Reviews highlight Outsourced's expertise in recruitment solutions for the Contracting industry, particularly in streamlining hiring processes. Clients commend their ability to integrate seamlessly into existing teams, significantly reduce costs, and enhance recruitment efficiency. The positive sentiment is underscored by strong client relationships, notably with their Client Success Director, Michelle, who has been pivotal in ensuring client satisfaction. Overall, Outsourced is a promising fit for businesses seeking to optimize their recruitment strategies. - 1 review for contracting industry - Unknown avg. project cost - Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [ExpertCallers](https://clutch.co/profile/expertcallers) #### 4.8 out of 5 star rating (35 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 5% Email Marketing - 5% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting - 5% Market Research - 10% Sales Outsourcing #### Company description ExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature. [Visit Website](https://www.expertcallers.com/) #### Professional The overall sentiment regarding ExpertCallers' professionalism is highly positive. Clients consistently praised their organized project management, timely task delivery, and clear communication. For instance, one client highlighted their 'professionalism and the way they represented our company during customer interactions.' Another noted their 'ability to handle customer communication professionally and reliably,' contributing to improved customer satisfaction and engagement. Overall, ExpertCallers is recognized for their capability to adapt to client needs and maintain a high standard of service. - Call Center & Sales Outsourcing for Construction Company (5.0/5, Feb 25, 2026): The project management was highly professional. ExpertCallers maintained clear communication, provided consistent updates, and delivered all milestones on time. The team demonstrated professionalism and reliability throughout the process. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438763) - Call Center Services for Home Renovation Company (5.0/5, Feb 25, 2026): The team was professional, communicative, and reliable. All tasks were delivered on schedule, and they were proactive in adjusting strategies based on results. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438775) - Call Center Services for Tree Services Company (5.0/5, Feb 25, 2026): Project management was excellent. The team was organized, responsive, and consistently met deadlines. Communication was clear and updates were shared regularly. Their ability to handle customer communication professionally and reliably stood out. We were able to maintain higher engagement without increasing internal staffing. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438772) - Sales Outsourcing for Trading Company (5.0/5, Mar 4, 2026): Project management was excellent. ExpertCallers communicated regularly, met deadlines, and consistently provided clear reports. Their team was professional, responsive, and easy to work with throughout the project. [Read Full Review](https://clutch.co/go-to-review/expertcallers/440320) - Call Center Services for Childcare Center (5.0/5, Mar 14, 2026): Their project management was organized and professional. All tasks and reports were delivered on time, and communication with their team was smooth. I was impressed with their professionalism and ability to understand our childcare industry requirements quickly. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442823) #### 20 reviews mention Call Center Services Call Center Services for Flooring Company 4.5/5 — ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. - 8 of 20 Call Center Services reviews are 5 stars - 20 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862) #### Experience in 11 industries ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) ##### Home Services Experience ExpertCallers has demonstrated exceptional expertise in the Home Services industry by significantly improving customer response times and reducing missed calls for GRS Contracting. Clients praise their professionalism, structured project management, and seamless integration with existing workflows, enhancing lead conversion and client satisfaction. Their ability to offer 24/7 support adds substantial value, making them a compelling choice for businesses seeking reliable customer service solutions. - 1 review for home services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Renovation & Contracting Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a renovation and contracting company. The team managed inbound calls, responded to inquiries, provided information, and assisted with booking coordination. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445795) ##### Electric Experience ExpertCallers has demonstrated strong expertise in lead generation within the Electric industry, yielding significant increases in qualified leads and scheduled appointments for clients. Their tailored approach to outreach effectively aligned with specific business goals, enhancing sales pipeline efficiency. Clients praised their excellent project management, communication, and responsiveness, reflecting a professional commitment to delivering impactful solutions. Overall, ExpertCallers is well-positioned to support businesses in the Electric sector seeking to enhance their sales opportunities. - 1 review for electric industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Trading Company (5.0/5, Mar 4, 2026): ExpertCallers provided sales outsourcing services for a trading company. They handled lead research, outbound calling, prospect qualification, appointment scheduling, and report generation. [Read Full Review](https://clutch.co/go-to-review/expertcallers/440320) ##### Financial services Experience ExpertCallers has demonstrated strong expertise in providing virtual assistant support specifically tailored for the Financial services industry. Clients appreciate their reliability, clear communication, and ability to streamline administrative tasks, which significantly enhances productivity. The positive feedback regarding their cultural fit and value for cost indicates they are well-suited for businesses seeking efficient operational solutions. Overall, ExpertCallers is a commendable choice for organizations looking to optimize their workflows in the Financial services sector. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Digital Business (4.0/5, Mar 14, 2026): ExpertCallers provided virtual assistant support to a digital business. The team handled data entry, email management, research tasks, and administrative support to streamline the client's daily workflow. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442826) ##### Non-profit Experience ExpertCallers demonstrates strong expertise in the Non-profit sector, as highlighted by their successful partnership with Pact For Peace. They effectively conducted outreach and data collection, providing valuable insights that enhanced community engagement strategies. Clients appreciate their efficient project management, timely delivery, and clear communication across diverse audiences. Overall, ExpertCallers is well-regarded for their cultural fit, cost-effectiveness, and ability to deliver impactful solutions tailored to the needs of Non-profits. - 1 review for non-profit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Survey Research & Data Collection for Nonprofit Organization (5.0/5, Mar 14, 2026): ExpertCallers performed outreach and collected data for a nonprofit organization's community programs and awareness campaigns. The team conducted surveys, gathered feedback, and compiled reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442827) ##### Information technology Experience ExpertCallers demonstrates strong expertise in information technology, particularly in providing 24/7 support and process automation. Clients commend their collaborative approach, quick response times, and ability to deliver measurable outcomes, such as enhanced operational efficiency and customer support coverage. With a focus on cost-effectiveness and alignment with client goals, ExpertCallers positions itself as a valuable partner for organizations seeking sustainable growth and operational excellence in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Mar 12, 2026): ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406) ##### Education Experience ExpertCallers has received positive feedback from clients in the Education sector, particularly in childcare management. Clients noted their professionalism, responsiveness, and ability to understand industry-specific requirements, resulting in improved communication and faster response times to parent inquiries. The company's strengths include effective call management and lead capture, leading to increased enrollment and client satisfaction. Overall, ExpertCallers demonstrates strong expertise in enhancing operational efficiency for educational institutions, making them a suitable partner for businesses in this industry. - 2 reviews for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Childcare Center (5.0/5, Mar 14, 2026): ExpertCallers provided call center services for a childcare center. The team handled inbound calls, responded to parent questions about enrollment and schedules, and captured leads from phone inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442823) - Call Center Services for Childcare Center (4.5/5, Mar 25, 2026): ExpertCallers provided call center services for a childcare center. The team managed inbound calls, responded to inquiries about enrollment and programs, scheduled visits, and maintained communication records. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445452) ##### Contracting Experience ExpertCallers has received positive feedback from clients in the Contracting industry, highlighting their expertise in customer communication and lead management. Clients reported significant increases in client conversions, rapid response times, and improved customer satisfaction. The company's professionalism, reliability, and ability to adapt to client needs were consistently praised, solidifying their impact on business growth. Overall, ExpertCallers is well-positioned to support contracting firms aiming to enhance their customer engagement and operational efficiency. - 4 reviews for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Sales Outsourcing for Construction Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center and sales outsourcing services for a construction company. The team researched clients and markets, made outbound calls, scheduled appointments, and delivered weekly reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438763) - Call Center Services for Construction & Landscaping Company (4.0/5, Apr 9, 2026): ExpertCallers provided call center services for a construction and landscaping company. The team managed inbound and outbound customer calls, scheduled appointments, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448858) - Call Center Services for Flooring Company (4.5/5, Apr 9, 2026): ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862) - Customer Support Services for E-Commerce Company (4.5/5, Apr 10, 2026): ExpertCallers provided customer support services for an e-commerce company. The team handled customer service calls, supported order processing, resolved issues, and tracked customer interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449202) ##### Business services Experience ExpertCallers has received positive feedback from clients in the business services industry, noting their strong expertise in customer communication management. Clients highlighted significant improvements in lead conversion, customer response times, and overall engagement due to their organized project management and professionalism. Their ability to adapt to client needs and provide reliable support has made a considerable impact, contributing to increased operational efficiency and customer satisfaction. This makes ExpertCallers a solid choice for businesses seeking effective call center solutions. - 5 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Tree Services Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a tree services company. The team handled inbound and outbound calls, followed up with clients, scheduled appointments, and recorded interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438772) - Call Center Services for Tree Care Company (4.5/5, Apr 7, 2026): ExpertCallers provided call center services for a tree care company. The team handled inbound customer support, outbound follow-ups, appointment scheduling, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448252) - Back Office Outsourcing for Home Improvement Company (5.0/5, May 8, 2026): ExpertCallers provided call center services for a home improvement company. The team managed outbound calling campaigns, lead qualification, customer follow-ups, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/455588) - Customer Service & Call Center Support for Renovation Co (5.0/5, May 12, 2026): ExpertCallers provided call center and customer service support to a construction and renovation company. The team handled customer calls, appointment scheduling, outbound follow-ups, and inquiry management. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456351) - Call Center Services for Towing Company (5.0/5, May 13, 2026): ExpertCallers provided call center services for a towing company. The team managed the client's inbound customer support calls. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456676) ##### Other industries Experience ExpertCallers has received positive feedback from clients across various industries, particularly in their expertise in customer service and support. Clients commend their seamless integration into existing teams and the comparable quality of service to in-house representatives. Their strong communication and project management skills ensure timely delivery and responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting ExpertCallers' dedication, cultural fit, and ability to drive measurable success in the Other industries sector. - 4 reviews for other industries industry - 4 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Outsourcing for Presentation Co (5.0/5, Mar 12, 2026): ExpertCallers provided e-commerce sales and support for a presentation design company. The team communicated with end customers through live chat and email, offering technical support and product guidance. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442398) - Sales Outsourcing for Mobile Software Solutions Co (5.0/5, Mar 24, 2026): ExpertCallers provided sales support to a mobile software solutions company. They helped the client engage enterprise buyers globally by setting meetings with leads via email and phone outreach. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444957) - Customer Service Outsourcing for Consulting Firm (5.0/5, Apr 2, 2026): ExpertCallers provided customer service outsourcing for a consulting firm. The team was responsible for attending on-site training and handling customer support during the client's out-of-office hours. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447395) - Customer Service Outsourcing for Software Company (5.0/5, Apr 3, 2026): ExpertCallers provides ongoing customer support for a software company. The team has helped the client migrate to HubSpot Service Hub and uses Ring4 for providing call center support. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447672) ##### Automotive Experience ExpertCallers has demonstrated significant expertise in the Automotive industry, particularly in customer communication and support. Clients have reported impressive results, including a 40% increase in bookings and improved lead conversion rates. Their team is recognized for professionalism, consistency, and effective communication, making them a valuable partner for automotive service providers seeking reliable support. Overall sentiment is highly positive, with clients appreciating their alignment with company values and their significant impact on customer engagement and satisfaction. - 4 reviews for automotive industry - $50,000 – $199,999 avg. project cost - Call Center Services for Auto Detailing Company (4.5/5, Mar 19, 2026): ExpertCallers provided call center services for an auto detailing company. The team handled inbound and outbound customer calls, managed appointments, responded to inquiries, and followed up with customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444058) - Call Center Services for Truck Repair Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a truck repair company. The team handled inbound customer calls, responded to service inquiries, captured job details, and coordinated with the client's team. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445802) - Call Center Services for Auto Detailing Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for an auto detailing company. The team handled inbound customer calls, managed service inquiries, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448559) - Call Center Support for Construction & Renovation Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for a construction and renovation company. The team handled inbound and outbound calls, set appointments, qualified leads, and followed up with potential customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448560) ##### Construction Experience ExpertCallers has garnered positive feedback from clients in the construction industry for their professionalism, effective lead generation, and excellent communication skills. Clients noted significant improvements in client engagement, conversion rates, and overall project management efficiency. The company’s structured approach, timely deliverables, and ability to represent clients positively during interactions are highlighted as key strengths, making them a reliable partner for businesses seeking to enhance their customer communication and project opportunities. - 4 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Construction Company (5.0/5, Feb 24, 2026): ExpertCallers provided sales outsourcing services for a construction firm. The team managed outbound calling campaigns, lead qualification, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438367) - Call Center Services for Home Renovation Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a home renovation company. The team followed up with potential clients, nurtured leads, scheduled sales team appointments, and provided detailed reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438775) - Call Center Services for Construction Company (4.5/5, Mar 23, 2026): ExpertCallers provided call center services for a construction firm. The team handled inbound and outbound calls, responded to customer inquiries, scheduled site visits, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444681) - Outbound Calling for Construction Services (4.5/5, Apr 10, 2026): ExpertCallers provided outbound calling services for a construction company. The team reached out to prospects, set appointments, maintained a database of potential clients, and provided performance reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449201) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (8 reviews) - $200,000 to $999,999 (7 reviews) - Less than $10,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [JMS Elite](https://clutch.co/profile/jms-elite) #### 4.9 out of 5 star rating (8 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Willoughby, OH #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 70% Demand Generation Marketing - 10% Market Research - 10% Sales Outsourcing #### Company description JMS Elite is a company specializing in outbound and inbound call center services, providing lead generation and telephonic support to enhance sales efforts. Reviews indicate a high level of client satisfaction, with approximately 100% positive feedback highlighting their expertise in managing contact center services and their impressive ability to understand client needs and target markets effectively. Their calm, responsive approach and long-standing team have been particularly praised by clients. [Visit Website](https://jmselite.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=profile) #### Flexible Clients have consistently praised JMS Elite for their flexibility and responsiveness in adapting workflows to meet specific team needs. One client noted, "JMS Elite has always been responsive and is highly flexible to create workflows that work best for our team and process requirements." This sentiment reflects a strong overall approval of the company's ability to tailor their approach, which has contributed to successful collaborations and program optimizations. - Outbound Demand Generation for Medical Tools Manufacturer (5.0/5, Dec 3, 2020): I could not imagine having a better partner than JMS Elite to manage workflows between organizations. We have a point person assigned on our team that is in regular contact with JMS Elite management. JMS Elite has always been responsive and is highly flexible to create workflows that work best for our team and process requirements. [Read Full Review](https://clutch.co/go-to-review/jms-elite/129269) #### Reviewed 1 time in the past 6 months In the last six months, JMS Elite has received positive feedback for their strategic approach and high-quality deliverables. One client noted a significant increase in lead response rates from 3.5% to 9%, attributing $10M in project bookings to their efforts. Clients appreciate the professionalism and collaborative nature of their team, emphasizing effective communication and timely project management. However, it was noted that JMS Elite may not be suitable for high-volume, transactional environments. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/jms-elite?sort_by=date_desc&verified=true#reviews) #### 4 reviews mention Call Center Services Outbound Voice Services for High-Tech Services Company 5.0/5 — JMS Elite provided voice services for a high-tech services company. Their team received an in-depth training, contacted the partner's targets through phone calls, and reported their efforts on a weekly basis. - 4 of 4 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/jms-elite/119242) #### Completed projects in 8 cities - Charlotte, North Carolina (1 projects) - Noblesville, Indiana (1 projects) - Minneapolis, Minnesota (1 projects) - New York City, New York (1 projects) - San Francisco, California (1 projects) - Seattle, Washington (1 projects) - Williston, Vermont (1 projects) - Orange County, California (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/jms-elite?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 2 times in the past 6 months Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive. - 2 of 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### 3 reviews mention Call Center Services Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceeds expectations Specialty Answering Service has consistently exceeded client expectations, as highlighted by their prompt and friendly service. One client praised the SAS dashboard for its convenience in managing calls and notifications, stating, "They've exceeded my expectations." Another client noted their exceptional performance in capturing relevant information and delivering timely notifications via multiple channels, expressing high satisfaction with their responsiveness and service quality. Overall, clients appreciate the professionalism and efficiency of SAS. - Call Center Services for Financial Services Company (5.0/5, Sep 28, 2022): SAS is great! They've exceeded my expectations. Thanks for always being there. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/160097) - Call Support for Business Service Firm (5.0/5, Dec 27, 2019): I have to say that they have delivered way beyond our expectations. They always capture all the relevant information we need, and provide super-timely notifications via CALL, TEXT and EMAIL. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/109411) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience The feedback for Specialty Answering Service in the Customer Surveys & Market Research Calls service indicates a generally positive sentiment, with 75% of reviewers praising their responsiveness and effective call management. However, 25% noted inconsistencies in staff performance that affected the caller experience. Clients appreciate the value for cost, with references to effective project management and timely delivery. Notably, improved communication skills of staff were suggested as an area for enhancement. - 1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - 1 new review for Customer Surveys & Market Research Calls in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/specialty-answering-service#review-422281) #### 37 reviews mention Call Center Services Call Center Services for Real Estate Company 5.0/5 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for the client. - 24 of 37 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/394746) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [Ver-A-Fast](https://clutch.co/profile/ver-fast) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mentor, OH #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Ver-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services. [Visit Website](https://verafast.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently highlight Ver-A-Fast's ease of collaboration and flexibility. One reviewer, the VP of compliance, noted their impressive efficiency and organized project management, stating, 'We’re impressed with the ease of doing business with Ver-A-Fast.' Similarly, the Vendor Lead from a retail company emphasized their satisfaction, describing the team as 'an absolute joy to work with' and praising their proactive engagement. Overall, the sentiment regarding Ver-A-Fast's approachability and responsiveness is overwhelmingly positive. - Call Center Services for Mattress Retailer (5.0/5, Jan 13, 2026): YES! This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. How customizable programs feel- you can be as involved or as not as you want to be in program training, quality checks, and just overall communication. [Read Full Review](https://clutch.co/go-to-review/ver-fast/429798) - Call Center & Outreach Services for Insurance Company (5.0/5, Jan 28, 2026): Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We’re impressed with the ease of doing business with Ver-A-Fast. [Read Full Review](https://clutch.co/go-to-review/ver-fast/432650) #### 2 reviews mention Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience Ver-A-Fast has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls services, with 100% of reviewers citing timely delivery and responsiveness. Clients noted impressive connection rates, such as 15% for follow-ups, and praised the efficiency and organization of their project management. Notably, 100% of reviewers reported satisfaction without any suggested improvements. The provider's expertise in handling inquiries and delivering valuable insights significantly enhanced client operations. - 2 of 2 Customer Surveys & Market Research Calls reviews are 5 stars - 2 new reviews for Customer Surveys & Market Research Calls in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/ver-fast#review-432650) #### 4 reviews mention Call Center Services Call Center Services for Mattress Retailer 5.0/5 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. - 4 of 4 Call Center Services reviews are 5 stars - 4 new reviews for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ver-fast/429798) #### Completed projects in 4 cities - Atlanta, Georgia (1 projects) - Arlington Heights, Illinois (1 projects) - Beverly Hills, California (1 projects) - Phoenix, Arizona (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients have consistently praised Uassist.ME for their exceptional attention to detail and structured approach to project management. One client noted, 'Their attention to detail is amazing,' emphasizing the peace of mind it provides. Another client appreciated their 'customer-focused and detailed' service, indicating that while the virtual assistant required more training, the overall engagement has been successful. Overall, the sentiment reflects a strong appreciation for the meticulousness and organizational skills exhibited by Uassist.ME. - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Their attention to detail is amazing. I've been in business for over 14 years, and no one is going to handle my business better than they can. I can actually go on vacation knowing that my business is taken care of. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) #### 5 reviews mention Call Center Services Call Services & Support for Medical Provider 5.0/5 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. - 4 of 5 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) #### Experience in 9 industries Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) ##### Construction Experience Uassist.ME has demonstrated strong expertise in the Construction industry through their effective communication and organizational skills. Clients appreciate their professional assistants who seamlessly integrate into teams, alleviating workloads and enhancing project efficiency. The positive feedback highlights their responsiveness and commitment to client needs, making them a reliable partner for construction firms seeking support. Overall, their ability to contribute significantly to project success positions them as a favorable choice for businesses in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases. [Read Full Review](https://clutch.co/go-to-review/uassistme/72635) ##### Advertising & marketing Experience Uassist.ME has received positive feedback from clients in the Advertising & Marketing industry for their expertise in virtual assistance and project management. Clients highlighted their effective communication, quick data collection, and ability to enhance organizational efficiency. The company's support has led to improved client acquisition rates and expedited project completion timelines. Overall, Uassist.ME is recognized for its cost-effectiveness and dedication, making it a strong candidate for businesses seeking reliable support in their marketing initiatives. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together. [Read Full Review](https://clutch.co/go-to-review/uassistme/3428) - Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/25673) - LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit.  [Read Full Review](https://clutch.co/go-to-review/uassistme/30404) - Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services. [Read Full Review](https://clutch.co/go-to-review/uassistme/110001) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) - Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website. [Read Full Review](https://clutch.co/go-to-review/uassistme/136867) - Data Collection Services for Media Buying Company (5.0/5, Jun 24, 2026): Uassist.ME provides data collection services for a media buying company. The team gathers backend information to update the client's system, including circulation, deadlines, rates, and publication dates. [Read Full Review](https://clutch.co/go-to-review/uassistme/467265) ##### Food & Beverage Experience Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121) ##### Financial services Experience Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity. - 4 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily. [Read Full Review](https://clutch.co/go-to-review/uassistme/110885) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) ##### Healthcare Experience Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support. - 2 reviews for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/93405) - Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) ##### Media Experience Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports. [Read Full Review](https://clutch.co/go-to-review/uassistme/93333) ##### Environmental Services Experience Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry. - 1 review for environmental services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination. [Read Full Review](https://clutch.co/go-to-review/uassistme/134529) ##### Information technology Experience Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976) ##### Consumer Products Experience Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) ##### Food & Beverages Experience Uassist.ME has demonstrated strong expertise in supporting businesses within the Food & Beverages industry, particularly through effective management of vendor relations, graphic design, and bilingual communication. Clients appreciate their fast turnaround times, cost-effectiveness, and familiarity with brand needs, contributing to efficient operations. The overall sentiment is positive, highlighting their ability to meet diverse challenges in a timely manner, though clients suggest enhancing direct communication methods. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website. [Read Full Review](https://clutch.co/go-to-review/uassistme/140083) ##### Legal Experience The feedback from legal industry clients regarding Uassist.ME indicates a significant dissatisfaction with their virtual assistant services. Clients reported subpar work quality, including frequent grammatical and spelling errors, and issues with project management and adherence to agreed hours. The company's claims of professionalism contrasted sharply with actual performance, leading to frustration and a lack of timely deliverables. Overall, potential clients in the legal sector may find Uassist.ME's expertise and reliability insufficient for their needs. - 1 review for legal industry - Less than $10,000 avg. project cost - Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements. [Read Full Review](https://clutch.co/go-to-review/uassistme/72695) ##### Other Industry Experience Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance. - 2 reviews for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace. [Read Full Review](https://clutch.co/go-to-review/uassistme/32585) - Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports.  [Read Full Review](https://clutch.co/go-to-review/uassistme/38014) ##### Real estate Experience Uassist.ME has received positive feedback from clients in the real estate industry, emphasizing their expertise in lead management, administrative support, and marketing services. Clients noted significant improvements, such as increased conversion rates and enhanced operational efficiency. The company's strong communication skills and culturally aligned workforce were highlighted as major strengths. Overall, clients expressed satisfaction with the tailored support provided, reinforcing Uassist.ME as a valuable partner for real estate businesses seeking reliable assistance. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.  [Read Full Review](https://clutch.co/go-to-review/uassistme/21965) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) - Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription. [Read Full Review](https://clutch.co/go-to-review/uassistme/56897) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/105579) - Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork. [Read Full Review](https://clutch.co/go-to-review/uassistme/132977) ##### IT Services Experience Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) ##### Contracting Experience Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) #### Completed projects in 3 countries - Brazil (1 projects) - Canada (2 projects) - United States (29 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) --- ### [MarKam Solutions](https://clutch.co/profile/markam-solutions) #### 5 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach. [Visit Website](https://www.markamsolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-surveys-companies) #### Flexible Clients have consistently praised MarKam Solutions for their flexibility in adapting to unique workflows and company cultures. One client noted their team's swift learning and seamless collaboration, likening the experience to working with an internal team. Overall sentiment reflects high satisfaction, with no significant areas for improvement identified, underscoring their responsive and proactive management approach. - Back Office Outsourcing for Creative Agency (5.0/5, Nov 5, 2025): We were most impressed by MarKam’s flexibility, the speed at which their team learned our processes, and their efficient management structure. They quickly adapted to our workflows and company culture, making collaboration seamless. It truly felt like working with an internal team rather than an external provider. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) #### 5 reviews mention Call Center Services Call Center Services for Logistics & Supply Chain Company 5.0/5 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs. - 5 of 5 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Bulgaria (3 projects) - United States (4 projects) - England (1 projects) This provider is fluent in 10 languages: - Arabic - English - Dutch - German - Romanian - Spanish - Swedish - Russian - Portuguese - Italian [View Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wrocław, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Meets deadlines The sentiment regarding CCIG Group's ability to meet deadlines is overwhelmingly positive. Clients noted their consistent on-time delivery of services, particularly during peak seasons, with one stating, 'all tasks are delivered on time and in line with our expectations.' Another client emphasized the team's adaptability to fluctuating workloads, ensuring timely responses and operational continuity. Overall, CCIG Group is recognized for their effective project management and commitment to meeting client deadlines. - Logistics & Call Center Services for Frozen Dessert Company (5.0/5, Sep 8, 2025): During the peak season, the number of consultants is adjusted to match the higher volume of requests, ensuring that all tasks are delivered on time and in line with our expectations. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404097) #### Reviewed 4 times in the past 6 months Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility, responsiveness, and cultural fit. Clients praised their ability to meet and exceed service level agreements, with one noting a 98% call answer rate and another commending a 94% rate maintained year-round. Feedback emphasized the company's quick adaptation to changing needs and effective communication, with all clients expressing satisfaction and no significant areas for improvement identified. - 3 of 4 reviews are 5 stars - 4 new reviews for Call Center Services services - $50,000 – $199,999 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/ccig-group?sort_by=date_desc&verified=true#reviews) #### 16 reviews mention Call Center Services Call Center Services for Medical Company 5.0/5 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. - 15 of 16 Call Center Services reviews are 5 stars - 12 new reviews for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ccig-group/440365) #### Experience in 12 industries CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) ##### Insurance Experience CCIG Group demonstrates strong expertise in the Insurance industry, particularly in managing automotive assistance services. Clients appreciate their efficient operation of customer service hotlines, achieving rapid stability and high service standards. Their flexibility in addressing short-term needs and commitment to strict SLA compliance are notable strengths. Overall sentiment from clients indicates satisfaction with their timely deliveries and effective communication, positioning CCIG Group as a reliable partner for insurance-related support and service coordination. - 1 review for insurance industry - Unknown avg. project cost - Customer Service Support for Insurance Assistance Company (4.5/5, Feb 20, 2026): CCIG Group operates a customer service hotline for an insurance assistance company. The team manages the client's communication and coordinates roadside and accident services. [Read Full Review](https://clutch.co/go-to-review/ccig-group/437688) ##### Transportation Experience CCIG Group has demonstrated significant expertise in the Transportation industry, particularly in customer service for airlines. Their ability to manage a 24/7 customer support line for LOT Polish Airlines led to a substantial reduction in call wait times and improved customer satisfaction scores. Clients appreciate their operational flexibility and scalability, alongside effective project management. Overall, CCIG Group's strengths in multilingual support, sales integration, and performance metrics make them a strong candidate for Transportation-related projects. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for Airline (5.0/5, Jul 30, 2025): CCIG Group provides outsourced customer service for an airline. The team handles inquiries related to bookings, cancellations, and flight statuses. They also provide sales assistance and chatbot maintenance. [Read Full Review](https://clutch.co/go-to-review/ccig-group/394296) ##### Supply Chain, Logistics, and Transport Experience CCIG Group exhibits significant expertise in the Supply Chain, Logistics, and Transport sectors, particularly in providing multilingual customer support for high-demand clients. Client feedback highlights their adaptability, reliability, and proactive approach, achieving impressive service metrics such as a 93.8% answer rate and 92.1% quality rating. Their scalable team structure and seamless management of operational changes further underscore their value, making them a strong candidate for businesses seeking robust support in these industries. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Outsourcing for Customer Support Co (5.0/5, Aug 19, 2025): CCIG Group provides multilingual customer support for a customer support company. The team works on phone, email, and live chat handling in German, English, Czech, and Polish. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399359) ##### Real estate Experience CCIG Group has demonstrated exceptional expertise in the real estate sector, notably improving lead qualification by 78% and achieving over 90% customer satisfaction. Their proactive approach and adaptability to client needs foster a collaborative partnership rather than a traditional outsourcing relationship. Clients highlight CCIG's efficiency in handling inbound inquiries and accurate data management, which significantly enhances operational performance. Overall, their commitment to tailored solutions and transparency positions them as a strong candidate for real estate projects. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for Real Estate Agency (5.0/5, Aug 21, 2025): CCIG Group provides first-line customer service and lead qualification support for a real estate agency. Their work includes handling inbound calls and emails, CRM data entry, and regular reporting. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399981) ##### Recreation Experience CCIG Group has garnered positive feedback from clients in the Recreation industry, particularly for their effective customer service solutions. Clients noted their success in meeting key performance indicators, highlighting the company's professionalism and strong cultural fit. The team's proactive project management and timely delivery of services were praised, suggesting that CCIG Group is well-equipped to enhance customer engagement and operational efficiency in the Recreation sector. - 1 review for recreation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Custome Service Outsourcing for Recreation Co (5.0/5, Sep 4, 2025): CCIG Group provides customer service outsourcing for a recreation company. The team handles the client's customer service hotline and works to achieve the required KPIs. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403329) ##### Other Industry Experience CCIG Group has received positive feedback from clients in the Other Industry, showcasing their expertise in multichannel customer support and operational reliability. Clients appreciate their seamless handling of high volumes of inquiries, leading to improved sales performance. Their flexibility and proactive collaboration in optimizing processes have established them as a strategic partner. The overall sentiment highlights their consistent delivery, strong operational control, and ability to adapt, making them a valuable asset for businesses seeking enhanced customer experience solutions. - 1 review for other industry industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Consumer Electronics Co (5.0/5, Sep 4, 2025): CCIG Group has provided inbound customer support for a consumer electronics company. The team has handled queries via phone, email, chat, and social media and managed back-office order and payment tasks. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403264) ##### Automotive Experience CCIG Group has received positive feedback from Stellantis Poland, highlighting their expertise in lead verification and management within the automotive sector. Their efficient call center operations have significantly improved lead processing times and conversion rates, contributing to increased customer satisfaction. Clients commend CCIG for their professionalism, responsive project management, and ability to tailor solutions to meet specific business needs. Overall, their comprehensive service offerings and commitment to quality make them a strong fit for automotive companies seeking to enhance customer interactions. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Automotive Company (5.0/5, Sep 7, 2025): CCIG Group provides call center services for an automotive company. The team manages inbound and outbound calls, collects and processes online orders, and provides real-time support through chat. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403939) ##### Food & Beverages Experience CCIG Group has demonstrated significant expertise in the Food & Beverages industry, particularly in logistical support for ice cream distribution. Clients commend their timely request processing, strong operational continuity, and effective management of seasonal needs. The company's high professionalism and low staff turnover contribute to a reliable partnership, making them a suitable choice for businesses seeking efficiency and seamless coordination in food logistics. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Logistics & Call Center Services for Frozen Dessert Company (5.0/5, Sep 8, 2025): CCIG Group provides logistical support services for a frozen dessert company. The team manages the retail store ordering process, the warehouse return process, and maintenance requests. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404097) ##### Telecommunications Experience CCIG Group has established itself as a vital partner in the Telecommunications industry, particularly noted for its high-quality customer service and exceptional project management. Clients commend their flexibility in adapting to market changes and their effective handling of complex inquiries. Measurable successes include significant increases in mobile activations and customer satisfaction rates. Overall, CCIG's decade-long collaboration with Orange Polska underscores their reliability and alignment with industry needs, making them a suitable choice for telecommunications projects. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Sep 9, 2025): CCIG Group provides call center services for a telecommunications company. The team handles inquiries across all key contact channels and aims to achieve sales targets and improve service quality. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404387) ##### Retail Experience CCIG Group has demonstrated significant expertise in the Retail industry, providing comprehensive customer service solutions for both brick-and-mortar and online operations. Clients appreciate their operational flexibility, responsiveness, and the implementation of advanced IT support systems, which enhance customer interaction across multiple channels. The positive sentiment reflects their impact on customer satisfaction and operational efficiency, making them a reliable partner for retail businesses seeking to optimize customer service and engagement. - 2 reviews for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Retail Company (4.5/5, Sep 11, 2025): CCIG Group provides customer service support for a retail company through three contact channels. Their tasks include handling complaints, providing information, logging technical issues, and managing feedback. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405052) - Customer Service Outsourcing for Grocery Store Chain (5.0/5, Oct 28, 2025): CCIG Group provides ongoing comprehensive customer service support for a grocery store chain. The team is responsible for managing multi-channel customer interactions and CRM integrations for the client. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416244) ##### Energy & natural resources Experience CCIG Group has demonstrated significant expertise in the Energy & natural resources sector through its comprehensive 24/7 customer service for E.ON Polska. Clients highlight their high service quality, with a 95% quality rating and 98% fulfillment of hourly demand, showcasing effective project management and operational efficiency. The team's commitment to customer satisfaction and a collaborative work environment positively impacts service outcomes. Potential clients in the energy sector can expect reliable and knowledgeable support, although ongoing training for advisors could enhance service quality further. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Renewable Energy Company (5.0/5, Oct 29, 2025): CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416485) ##### Beauty & Cosmetics Experience CCIG Group demonstrates significant expertise in the Beauty & Cosmetics sector, highlighted by their effective customer service and complaint handling for el nino parfum. Clients praise their high service quality, adherence to SLAs, and proactive communication strategies. The ability to seamlessly train new operators and provide regular performance evaluations further exemplifies their strengths. Overall, CCIG Group is well-regarded for their value, cultural alignment, and commitment to client success, making them a promising partner for businesses in the Beauty & Cosmetics industry. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Perfumes Co (5.0/5, Sep 30, 2025): CCIG Group provides call center and outsourced customer service for a cosmetics and perfumes company. The team handles phone calls, emails, chats, and complaints, provides product advice, and contacts carriers. [Read Full Review](https://clutch.co/go-to-review/ccig-group/409915) ##### eCommerce Experience CCIG Group has received strong feedback from clients in the eCommerce industry, highlighting their expertise in customer support, technical issue resolution, and proactive communication. Clients appreciate their professionalism, flexibility, and commitment to quality service, resulting in high customer satisfaction rates. The team's ability to handle large volumes of inquiries and adapt to evolving needs has significantly enhanced operational efficiency for eCommerce businesses. Overall, CCIG Group is well-regarded as a reliable partner for eCommerce projects. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - Unknown avg. project cost - Customer Support Services for Press Distributor (5.0/5, Sep 15, 2025): CCIG Group provides customer support services for a press distributor. The team assists clients with purchasing and selecting the software, resolves technical issues, and provides additional support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405853) - Call Center Services for Sports Apparel Company (5.0/5, Nov 3, 2025): CCIG Group provides helpline support for a sports apparel company, handling customer calls in Czech, Slovak, and Hungarian. The team also manages the complaint-handling process and provides content translation. [Read Full Review](https://clutch.co/go-to-review/ccig-group/417416) - Customer Support & Call Center Services for Software Company (5.0/5, Dec 31, 2025): CCIG Group provides customer support and call center services for an e-commerce software company. The team assists customers, resolves technical issues, conducts outbound calling campaigns, and generates leads. [Read Full Review](https://clutch.co/go-to-review/ccig-group/427961) ##### Medical Experience CCIG Group has received positive feedback from medical industry clients, highlighting their expertise in delivering responsive customer support solutions. Clients noted the company's operational agility, ability to scale services quickly, and commitment to quality, which significantly enhanced patient engagement and satisfaction. Their thorough handling of inquiries, both via voice and live chat, has led to measurable improvements in service capacity and response times, making them a strong partner for businesses seeking reliable support in the medical sector. - 2 reviews for medical industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Medical Co (5.0/5, Sep 9, 2025): CCIG Group has managed inbound and outbound calls for a medical company. The team has also answered customer questions, resolved requests, directed cases, and handled live chat support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404367) - Call Center Services for Medical Company (5.0/5, Mar 4, 2026): CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. [Read Full Review](https://clutch.co/go-to-review/ccig-group/440365) ##### Financial services Experience CCIG Group has garnered positive feedback in the Financial services industry, particularly for its robust customer support and adaptability in meeting client needs. EFL SA highlighted CCIG's expertise in managing comprehensive post-sales services and effective financial document processing. The team consistently met key performance indicators, showcasing their reliability. Clients appreciate CCIG's flexibility and proactive problem-solving, making them a strong candidate for businesses seeking support in financial operations. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Financial Solutions Company (5.0/5, Feb 6, 2026): CCIG Group provides post-sales customer support for a financial solutions company. The team manages inbound and outbound calls, recruits and trains agents, and processes financial documents. [Read Full Review](https://clutch.co/go-to-review/ccig-group/434613) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://taskvirtual.com?ref=Clutch.co) #### Exceeds expectations Task Virtual consistently exceeds client expectations, as highlighted by an Executive Director of a financial services company. They effectively enhanced the client's online presence through a comprehensive SEO strategy, resulting in significant growth in website visibility and engagement. Clients praised Task Virtual for their excellent project management, timely delivery, and responsive communication. Their expertise in tailoring SEO strategies to specific industries was particularly noteworthy, with no major areas for improvement identified by the client. - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): We saw significant growth in website visibility, higher engagement on key pages, and steady improvement in organic leads from our target audience. Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns. The collaboration was smooth and exceeded expectations. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) #### 3 reviews mention Call Center Services Virtual Assistant Services for Healthcare AI Company 5.0/5 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed follow-ups. - 2 of 3 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/task-virtual/467711) #### Responsive Task Virtual is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 6 countries - Australia (1 projects) - Canada (4 projects) - Germany (1 projects) - Ireland (1 projects) - United States (7 projects) - England (1 projects) This provider is available in 12 time zones: - Middle East Time (MET) - India Standard Time (IST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - New Zealand Standard Time (NST) This provider is fluent in 7 languages: - English - Spanish - French - Bengali - Hindi - Panjabi - Sindhi [View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus. [Visit Website](https://topvirtualassistant.pro) #### Collaborative Clients consistently praised Top Virtual Assistant for their collaborative approach, noting their adaptability and responsiveness to changing needs. One client highlighted their ability to adjust strategies based on feedback, stating, 'They listened to feedback and adjusted their approach without hesitation, which made collaboration smooth.' Another remarked on the seamless communication and structured project management, emphasizing that it felt 'less like outsourcing and more like having a dedicated extension of our own team.' Overall, the sentiment reflects a strong appreciation for their collaborative spirit. - Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Our primary form of communication was through email and scheduled Zoom calls, which made it easy to align on tasks and review progress. For quick updates and day-to-day coordination, we also used tools like Slack, which helped keep everything organized and responsive. This mix of channels ensured smooth collaboration and gave us full visibility into the work being done. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): They adapted well when our needs changed or when priorities shifted. They listened to feedback and adjusted their approach without hesitation, which made collaboration smooth. At first, there was a brief adjustment period as we aligned on how we like things done. After that, everything flowed much better. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) #### 12 reviews mention Call Center Services Customer Support Services for Life Insurance Company 5.0/5 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. - 12 of 12 Call Center Services reviews are 5 stars - 11 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) #### Experience in 15 industries Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Financial services Experience Top Virtual Assistant has demonstrated strong expertise in enhancing sales and revenue growth within the financial services sector. Clients commend their structured approach to lead generation and effective project management, resulting in a 20%-30% increase in qualified leads. Their proactive team, dedicated to understanding client objectives, provides tailored support that significantly boosts client engagement and conversion rates. Overall, their commitment to measurable results and transparent communication makes them a valuable partner for businesses in the financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Top Virtual Assistant provided sales support services to a venture capital firm. The team handled lead generation, prospect research, initial outreach, follow-ups, and CRM management. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (33 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services is a company specializing in administrative, operational, and financial support across various industries. Reviews reflect a 100% positive satisfaction rate, highlighting their reliability, efficiency, and proactive communication. Clients consistently praise their adaptability and timely project delivery, making them a valuable partner. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 17 times in the past 6 months Recent reviews of The Hour - Back Office and Virtual Assistant Services indicate high client satisfaction, with consistent praise for their reliability and responsiveness. Clients noted improvements in operational efficiency, such as faster invoice processing and better workflow management. Specific feedback highlighted the team's proactive communication and adaptability, with one client stating, "The team consistently delivers work on time and is very dynamic." Overall, clients reported a seamless partnership, with no significant areas for improvement identified. - 17 of 17 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 17 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews) #### Experience in 9 industries The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### eCommerce Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from eCommerce clients, particularly for their expertise in operational support, inventory management, and order tracking. Clients have noted the team’s reliability, responsiveness, and punctuality, leading to improved order accuracy and smoother operations. Their strong performance in managing backend processes positions them as a valuable partner for businesses seeking operational efficiency in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services provides operational support for an e-commerce company. Their work includes inventory management, order tracking, and order fulfillment. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance industry, providing substantial backend support that enhances efficiency and client satisfaction. Clients commend their professionalism, reliability, and quick adaptability, noting significant improvements in workflow organization and task accuracy. Feedback highlights their impact in commercial and personal lines quoting, policy management, and client interactions, making them an excellent fit for insurance firms seeking to optimize operations and focus on growth. - 11 reviews for insurance industry - 11 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Canada (4 projects) - United States (18 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Sandton, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 50% Call Center Services - 35% Customer Service Outsourcing - 5% Marketing Strategy #### Company description Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills. [Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Personable Clients consistently highlight Afrishore BPO's personable approach, noting the warmth and friendliness of their team. One client emphasized that the company's service level and care were exceptional, aligning closely with their own values and culture. The positive sentiment is further reinforced by feedback regarding effective communication and a willingness to adapt to project needs, indicating a strong commitment to client relationships. - Customer Service Outsourcing for Fitness Startup (5.0/5, Mar 6, 2026): Their people are all so warm and friendly and you can tell their level of service and care to the work they do is exceptional. Their company values and culture really aligned with ours. [Read Full Review](https://clutch.co/go-to-review/afrishore-bpo/440944) #### Reviewed 3 times in the past 6 months In the past six months, Afrishore BPO has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, timely delivery, and effective communication. Notably, one client highlighted a 100% client retention rate due to excellent customer service, while another emphasized their flexibility and alignment of company values. Clients consistently reported measurable improvements in lead generation and operational efficiency, with no significant areas for improvement identified. - 3 of 3 reviews are 5 stars - Unknown avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/afrishore-bpo?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) #### Completed projects in 3 countries - South Africa (1 projects) - United States (1 projects) - England (1 projects) This provider is fluent in 6 languages: - English - French - Portuguese - German - Italian - Dutch [View Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-surveys-companies) #### Easy to work with Clients consistently describe Hugo Inc. as easy to work with, highlighting their professionalism and responsiveness. One client noted that the team was 'really nice people to work with' and appreciated their 'streamlined' processes. Another remarked on the effortless communication and collaborative atmosphere, stating it felt like working with a team that genuinely cared about project success. Overall, the sentiment reflects a strong appreciation for Hugo's approachability and commitment to client needs. - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) #### 3 reviews mention Call Center Services Call Center Services for Automotive Company 5.0/5 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/297108) #### 4.7 out of 5.0 rating for cost What Clients Have Said Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Reviewed 3 times in the past 6 months Recent reviews of EverHelp highlight a consistently positive sentiment, with clients praising their operational efficiency and multilingual support capabilities. One client noted a 45% reduction in unresolved tickets and improved customer retention due to enhanced communication. Another emphasized their structured project management and flexible response to demand spikes. Overall, clients appreciated EverHelp's proactive approach to identifying workflow improvements, although some mentioned initial onboarding challenges that were quickly resolved. - 3 of 3 reviews are 5 stars - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/everhelp?sort_by=date_desc&verified=true#reviews) #### 6 reviews mention Call Center Services Back Office Outsourcing for Email API Solutions Company 5.0/5 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing customer support, and integrating systems. - 6 of 6 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/everhelp/295091) #### Experience in 11 industries EverHelp has demonstrated expertise across various industries, notably in Information Technology, Hospitality, Logistics, and Arts & Entertainment. Clients praised their ability to enhance operational efficiency, reduce response times, and improve customer satisfaction through tailored support solutions. The overall sentiment reflects a strong alignment with client values, effective communication, and proactive problem-solving, making EverHelp a suitable partner for businesses seeking scalable customer support in these sectors. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) ##### Telecommunications Experience EverHelp has demonstrated significant expertise in the Telecommunications industry, particularly in customer support for virtual phone services. Clients value their strong communication skills, timely project management, and ability to improve resolution rates and customer satisfaction. Positive feedback highlights EverHelp's affordability and the tangible benefits they deliver, making them a reliable partner for telecommunications firms seeking effective support solutions. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Telecommunications Company (5.0/5, May 15, 2024): EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/288912) ##### Software Experience EverHelp demonstrates strong capabilities in the Software industry, particularly in enhancing customer support and operational efficiency for SaaS platforms. Client feedback highlights their effective project management, timely delivery, and impressive team training emphasis. The overall sentiment is highly positive, noting improved customer interactions and alignment with client values, making EverHelp a compelling choice for businesses seeking reliable support and integration solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support & Sales Services for Cloud SaaS Company (5.0/5, May 16, 2024): EverHelp provides customer support and sales services for a cloud SaaS company. The team helps the client’s customers resolve issues. Their goal is to enhance the client’s sales and operational efficiency. [Read Full Review](https://clutch.co/go-to-review/everhelp/289151) ##### Business services Experience EverHelp has garnered positive feedback from clients in the business services industry for its reliable customer support outsourcing and expertise in building structured processes. Clients appreciate the company's swift adaptation to their needs, proactive communication, and ability to enhance efficiency, notably reducing response times and improving client satisfaction. The team's commitment to data security and customer welfare aligns well with industry standards, making EverHelp a strong candidate for businesses seeking dependable support solutions. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Tax Compliance Solutions Company (5.0/5, May 16, 2024): EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization. [Read Full Review](https://clutch.co/go-to-review/everhelp/289087) - Back Office Outsourcing for Translation Services Company (5.0/5, Aug 22, 2024): EverHelp managed calls, emails and live chat for a translation services company. They developed a knowledge base to boost customer self-service and implemented data security measures. [Read Full Review](https://clutch.co/go-to-review/everhelp/309244) - Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): EverHelp provides customer support outsourcing for a business advisory firm. The team manages support across multiple channels, handles inquiries, tracks requests, and manages follow-ups. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466) ##### Consumer products & services Experience EverHelp has demonstrated significant expertise in the Consumer products & services industry, effectively enhancing customer support for a leading meal kit company. Clients note improvements in response times and customer satisfaction scores, with a 15% boost in CSAT attributed to their optimized processes. Their strengths include a scalable support team and the implementation of automation technologies, which streamline operations and improve client interactions. Overall, their professional approach and clear communication make them a reliable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Meal Kit Delivery Service (5.0/5, Jun 19, 2025): EverHelp provided customer support services for a meal kit delivery service. They created a dedicated team of customer support agents and introduced automation technologies to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/383284) ##### Retail Experience EverHelp has demonstrated strong expertise in the Retail industry, particularly in enhancing customer support operations for a leading fitness apparel brand. Clients commend EverHelp for establishing efficient support teams, improving response times, and boosting customer satisfaction. Their professional approach and adaptability have also been highlighted positively, reinforcing their capability to deliver tailored solutions that align with business values. Overall, EverHelp is positioned as a reliable partner for Retail businesses looking to optimize customer service and operational efficiency. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) ##### Other industries Experience EverHelp has received positive feedback from clients in the Other industries sector, particularly for their agility and effectiveness in enhancing customer support. Clients praised their ability to quickly assemble dedicated teams and implement efficient processes, resulting in improved response times and customer satisfaction. Their proactive communication, high-quality service, and flexibility in adapting to changing priorities have been highlighted as strengths. Overall, EverHelp's expertise and commitment make them a valuable partner for businesses in the Other industries seeking to enhance their customer engagement. - 2 reviews for other industries industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): EverHelp provided customer and sales support for a virtual contact center. The team set up a fully trained, 24/7 support team that managed chat and email requests and handled lead qualification and outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917) - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp provided customer support, back-office, and sales outreach services for a food delivery company. They managed 24/7 email, phone, and chat support and handled data entry, reporting, and lead outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) ##### Advertising & marketing Experience EverHelp has received positive feedback in the Advertising & Marketing industry, particularly for their lead generation and customer support services. Clients appreciate their empathetic communication, timely project management, and the ability to drive growth and strengthen client relationships. The company's good value for cost and responsiveness to client needs further solidify their reputation, making them a strong contender for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): EverHelp provided sales and customer support outsourcing services to a digital marketing agency. The team ran email campaigns, conducted cold calls, and offered customer assistance. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526) ##### Design Experience EverHelp demonstrates strong expertise in the Design industry, particularly in presentation design, as noted by their ability to deliver timely and accurate results. Clients appreciate their attentive project management and responsiveness, which enhance collaboration. The alignment of company values and culture is also highlighted as a significant strength, indicating a solid fit for businesses seeking reliable design support. Overall, the sentiment is highly positive, making EverHelp a commendable choice for design-related projects. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Design Agency (5.0/5, Aug 26, 2024): EverHelp provided remote support for a design agency's administrative tasks, including email management, scheduling, customer support, document handling, project management, and data entry. [Read Full Review](https://clutch.co/go-to-review/everhelp/309706) ##### Education Experience EverHelp has demonstrated strong expertise in the Education sector, particularly in EdTech software development. Clients have highlighted their effective email support solutions, which led to improved customer satisfaction and reduced communication backlogs. The company's commitment to timely project management and clear communication has been consistently praised, establishing them as a reliable partner for educational organizations seeking to enhance their customer engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Support for EdTech Software Company (5.0/5, Aug 23, 2024): EverHelp provided email support for an education technology software company. The team handled customer inquiries and streamlined the communication process by managing a high volume of emails. [Read Full Review](https://clutch.co/go-to-review/everhelp/309365) ##### Financial services Experience EverHelp has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer support and resource optimization. Clients noted improved customer satisfaction, enhanced efficiency, and successful adherence to service level agreements. Their ability to provide multilingual support and align with client values demonstrates their strengths. Overall, the sentiment reflects a strong capacity to meet the needs of financial service organizations, making them a suitable partner for project collaboration. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Resources for Financial Services Company (5.0/5, Aug 22, 2024): A financial services company hired EverHelp to get skilled customer support resources who could provide assistance across various channels. The resources should also be proficient in multiple languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/309173) ##### Social Networking Experience EverHelp demonstrates strong expertise in the Social Networking industry, as evidenced by their collaboration with PlantIn, the largest plant lovers community. The client praised EverHelp for transforming their customer service experience, significantly improving response times and customer satisfaction. Their ability to deliver on time and maintain excellent communication reflects their dedication to client needs. Overall, EverHelp is highly recommended for businesses seeking exceptional service and support in the Social Networking space. - 1 review for social networking industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Plant Lovers Community (5.0/5, Oct 13, 2023): EverHelp provides customer service support to a plant lovers community. They respond to end customers' queries and needs. [Read Full Review](https://clutch.co/go-to-review/everhelp/240725) ##### Arts, entertainment & music Experience EverHelp has demonstrated exceptional expertise in the Arts, entertainment & music industry, particularly in streamlining the hiring process for a booking agency. Clients have praised their unmatched talent pool, professionalism, and cost-efficient scaling solutions. The company's proactive project management and responsive communication have significantly contributed to smooth growth and integration of new hires. Overall, EverHelp's ability to deliver high-quality support while aligning with client values makes them an ideal partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): EverHelp provides HR and IT support for a music booking agency. The team manages candidate sourcing, interviews, onboarding, training, and scaling solutions for the client. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009) ##### Other Industry Experience EverHelp has demonstrated considerable expertise in enhancing customer support workflows for the Other Industry sector, specifically within logistics. Clients have praised their clear communication and professional service, resulting in a 35% reduction in handling times for international inquiries. Their organized project management and responsiveness have been highlighted as key strengths, making collaboration seamless. This positive impact on client satisfaction and operational efficiency positions EverHelp as a strong candidate for businesses seeking to improve their service delivery in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Logistics Company (5.0/5, Sep 11, 2025): EverHelp provided customer support services for a logistics company. The team handled all of the client's English-language customer service through phone and live chat.  [Read Full Review](https://clutch.co/go-to-review/everhelp/405055) ##### Hospitality & leisure Experience EverHelp has demonstrated significant expertise in the Hospitality & Leisure industry by enhancing guest communication for a boutique hotel chain across Southern Europe. Clients have praised their rapid response times, professionalism, and ability to maintain brand tone, leading to improved guest satisfaction and increased repeat bookings. Their organized project management and clear communication further solidify their value. Overall, EverHelp is well-suited for businesses seeking reliable support to elevate guest experiences. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Hotel (5.0/5, Sep 11, 2025): EverHelp provides customer support for a hotel. The team manages email and live chat support for the client's guests, particularly during evenings and weekends, handling tasks like booking confirmations. [Read Full Review](https://clutch.co/go-to-review/everhelp/405174) ##### Information technology Experience EverHelp has consistently demonstrated expertise in enhancing customer support for IT companies, fostering operational efficiency and scalability. Clients praised their proactive approach to identifying support issues and suggesting improvements, resulting in significant reductions in ticket backlogs and increased customer satisfaction metrics. Their ability to quickly adapt to changing needs and maintain clear communication has solidified their reputation as a reliable partner in the IT industry. Overall sentiment is highly positive, indicating a strong alignment with client values and objectives. - 9 reviews for information technology industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): EverHelp provides call center services for a global tech company. The team is responsible for on-demand support, creating support flows, developing an analytics infrastructure, and continuous recruitment. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143) - Call Center Services for Q&A Marketplace (5.0/5, Oct 10, 2023): EverHelp provided call center services for a Q&A marketplace. Their team handled over 150 incoming calls. [Read Full Review](https://clutch.co/go-to-review/everhelp/239457) - Customer Service Outsourcing for IT Company (5.0/5, Oct 10, 2023): An IT company has hired EverHelp for customer service outsourcing. The team helps the client with customer communication,0 answering their requests in app stores, emails, and chats. [Read Full Review](https://clutch.co/go-to-review/everhelp/239462) - Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435) - Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107) - Customer Service Outsourcing for IT Company (5.0/5, Oct 1, 2024): EverHelp provided customer support services for an IT company. The team monitored customer feedback and reviews in real-time to enhance customer satisfaction and the client's reputation. [Read Full Review](https://clutch.co/go-to-review/everhelp/318943) - Customer Support, Sales & Back-Office for CX Services Co (5.0/5, May 13, 2025): EverHelp provided customer support, back-office, and sales outreach services for an outsourced CX services company. The team was responsible for 24/7 chat and email support, data entry, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373947) - Customer Service Outsourcing for AI SaaS Company (5.0/5, Feb 10, 2026): EverHelp provides customer support for an AI SaaS company. Their team trains on the client's booking flows, cancellation policies, and customer communication standards, and they handle inquiries. [Read Full Review](https://clutch.co/go-to-review/everhelp/435284) - Customer Support Outsourcing for IT Company (5.0/5, Jun 3, 2026): EverHelp provided customer support outsourcing for an IT company. The team managed email and live chat support channels, handling inquiries related to account setup, subscription management, and more. [Read Full Review](https://clutch.co/go-to-review/everhelp/461650) #### 4.9 out of 5.0 rating for cost What Clients Have Said EverHelp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlighted that the pricing aligns well with their budgets while providing high-quality support services. For instance, one CEO noted that EverHelp's pricing fit their budget and offered good value for the cost. Additionally, several reviews emphasized the significant improvements in customer satisfaction and operational efficiency achieved through EverHelp's services, reinforcing the sentiment that clients received excellent value relative to the costs incurred. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) - $10,000 to $49,000 (13 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Moneypenny USA (formerly VoiceNation)](https://clutch.co/profile/moneypenny-usa-formerly-voicenation) #### 4.4 out of 5 star rating (53 reviews) - < $25 average hourly rate - 50 - 249 employees - Duluth, GA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication. [Visit Website](https://voicenation.com/?utm_source=clutch.co&utm_medium=referral) #### Proactive #### 51 reviews mention Call Center Services Call Center Services for Nonprofit Organization 5.0/5 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can contact them back promptly. - 18 of 51 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/28160) #### Experience in 14 industries Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness. [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) ##### Arts, entertainment & music Experience Moneypenny USA has garnered positive feedback from clients in the Arts, entertainment, and music sectors, highlighting their expertise in handling unique communication needs. Clients appreciate their responsiveness and professionalism, which enhance operational efficiency and customer engagement. The company's strengths lie in delivering tailored solutions that cater specifically to the dynamic demands of the industry. Overall, their proven track record suggests they are a reliable partner for businesses seeking effective communication strategies in the Arts and entertainment domain. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Makes Employees More Productive (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116801) ##### Real estate Experience VoiceNation demonstrates strong expertise in the real estate industry, notably in providing efficient answering and call directing services. Clients report improved customer satisfaction, with issues of unanswered calls being resolved. Their strength lies in responsive customer service, attentive support, and flexible scripting options tailored to clients' specific needs. Overall sentiment is positive, with clients appreciating the professionalism and effectiveness of VoiceNation's services in enhancing communication within their real estate operations. - 4 reviews for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering & Directing Calls for Real Estate Brokerage Firm (5.0/5, Mar 7, 2019): Moneypenny USA (formerly VoiceNation) provides ongoing call answering and directing services. They follow an existing script, gather information, and forward calls to the right individual or voicemail box. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/70225) - Answering Services for Property Rental Company (4.0/5, May 17, 2017): The property rental company hired Moneypenny USA's (formerly VoiceNation) answering services to attend their clients whenever the owner or property manager were unavailable. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/111279) - Very User Friendly , Customers Feel Taken Care Of (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117064) - Quality Answering Service for Real Estate (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117690) ##### Nonprofit Experience The company has garnered positive feedback from clients in the Nonprofit industry, highlighting their expertise in delivering tailored solutions that address specific organizational challenges. Clients praise their proactive communication and ability to create impactful strategies that enhance operational efficiency. Overall sentiment indicates that this provider is a reliable partner for Nonprofits seeking to achieve their mission effectively and sustainably. - 1 review for nonprofit industry - Less than $10,000 avg. project cost - Virtual Chat Service for Nonprofit (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117558) ##### Consumer Products Experience The company has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in delivering effective solutions tailored to specific challenges. Clients commend their innovative approach and ability to drive impactful results, resulting in enhanced product performance and customer satisfaction. Overall, the provider demonstrates a strong capability to meet the unique needs of businesses in the Consumer Products sector, making them a promising choice for potential clients. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Invaluable Service to Our Business (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116749) ##### Other Industry Experience Moneypenny USA has garnered positive feedback from clients in the Other Industry sector, highlighting their exceptional customer service and responsiveness. Clients appreciate the company's expertise in providing tailored communication solutions that enhance operational efficiency. The overall sentiment reflects confidence in Moneypenny USA's ability to adapt to diverse needs, making them a strong candidate for businesses seeking reliable and professional support in the Other Industry. - 1 review for other industry industry - Less than $10,000 avg. project cost - Customized Routing Works Well (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116669) ##### Sports Experience Moneypenny USA has demonstrated solid expertise in the Sports industry, particularly in supporting fitness facilities like J9Dilworth, Inc. Clients appreciate their friendly demeanor, timely responses, and ability to quickly rectify issues. However, there have been occasional lapses in communication and adherence to established procedures. Overall, Moneypenny’s reliable service can enhance operational efficiency for sports-related businesses, provided clients clearly define their expectations. - 1 review for sports industry - Less than $10,000 avg. project cost - Answering Services for Kick-boxing Fitness Facility (4.0/5, Sep 25, 2020): A kickboxing fitness facility engages Moneypenny USA (Formerly Voicenation) to provide answering services. In addition to answering phone calls, the team records and forwards messages for the client to later address.   [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/72234) ##### Healthcare Experience Moneypenny USA demonstrates strong expertise in the Healthcare sector, with clients praising their responsiveness and professionalism. Users highlight the company's ability to enhance patient communication and streamline operations, resulting in improved service delivery. Overall sentiment reflects a high level of satisfaction, indicating Moneypenny USA as a reliable partner for businesses in the Healthcare industry seeking efficient and effective communication solutions. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Knowledge of Industry and 24/7 Availability (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117590) ##### Transportation Experience Moneypenny USA has demonstrated substantial expertise in the Transportation industry, receiving positive feedback for their responsive communication and tailored solutions. Clients appreciate their ability to enhance customer service and operational efficiency, leading to increased satisfaction among end-users. The company's strengths lie in their adaptability and commitment to client needs, making them a suitable partner for businesses looking to improve their communication strategies within the Transportation sector. - 2 reviews for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Money Penny is a Great Source of Information (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117598) - Answering Services for Transportation Company (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117941) ##### Energy & natural resources Experience The company demonstrates strong expertise in the Energy & Natural Resources industry, with clients highlighting their ability to deliver tailored solutions that address specific challenges. Feedback indicates a high level of professionalism and a commitment to achieving impactful results. Their in-depth knowledge and proven strategies make them a strong candidate for organizations seeking reliable partnerships in energy and resource management. - 2 reviews for energy & natural resources industry - Less than $10,000 avg. project cost - QAS is the Best System (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117213) - Good Performance by Automated Answering Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117922) ##### Hospitality & leisure Experience Moneypenny USA has received positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in providing reliable communication solutions. Clients appreciate their responsiveness and professionalism, which enhance customer service experiences. The company's strengths include tailored solutions that fit specific business needs, resulting in improved operational efficiency. Overall, Moneypenny USA is positioned as a valuable partner for hospitality businesses seeking to elevate their customer engagement and streamline communication. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Increased Clientele Since Hiring Money Penny (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117864) ##### Retail Experience Moneypenny USA has garnered positive feedback within the Retail industry, showcasing their expertise in enhancing customer engagement and operational efficiency. Clients highlight the company's strengths in providing reliable communication services, which significantly impact customer satisfaction and retention. Overall, the sentiment is favorable, indicating that Moneypenny USA is well-suited for businesses seeking to improve their customer interactions and streamline operations in the Retail sector. - 1 review for retail industry - Less than $10,000 avg. project cost - Voice Nation's Performance Has Been Excellent (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117542) ##### Telecommunications Experience Moneypenny USA has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in providing reliable communication solutions. Clients appreciate their responsiveness and professionalism, which significantly enhance operational efficiency. The company demonstrates a strong ability to adapt to client needs, ensuring tailored services that drive customer satisfaction. Overall, Moneypenny USA is positioned as a strong contender for businesses seeking effective telecommunications support. - 1 review for telecommunications industry - Less than $10,000 avg. project cost - Voice Nation is the Best Company (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116873) ##### Information technology Experience Moneypenny USA (formerly VoiceNation) has garnered positive feedback in the Information Technology industry, highlighting their expertise in providing efficient communication solutions. Clients appreciate their responsive support and tailored services, which enhance operational efficiency. The company’s strengths include adaptability to client needs and a strong commitment to quality service, indicating that they are a suitable partner for businesses seeking reliable IT communication solutions. - 4 reviews for information technology industry - Less than $10,000 avg. project cost - Automated Answering Service Increases Revenue of Company (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117322) - Like Having a Receptionist in Your Office (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117566) - Voice Nation Helps With Customer Service (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117904) - Affordable Answering Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117978) ##### Advertising & marketing Experience Moneypenny USA (formerly VoiceNation) has received positive feedback from clients in the Advertising & marketing sector, highlighting their expertise in providing professional answering services. Clients report enhanced lead capture and improved responsiveness, with one noting a 60% recovery of missed opportunities. The attentiveness and organization of the staff, along with customizable service options, were particularly praised. Overall, the sentiment reflects a strong alignment with the needs of marketing professionals seeking reliable and effective communication solutions. - 2 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Voice Nation's Performance is Great (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116885) - Answering Services for Marketing Company (4.0/5, Jul 10, 2017): Moneypenny USA (formerly VoiceNation) receives phone calls through the main number on the firm's website. Customers are now getting a live person instead of a voice recording. They took notes and sent detailed emails back. If the contacts are coming from Voice Nation, it means they’re legitimate leads and not spam. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/121172) ##### Manufacturing Experience Moneypenny USA has demonstrated significant expertise in supporting the Manufacturing industry, with clients highlighting their efficient communication and reliable call handling. The positive feedback underscores their ability to enhance operational workflows, allowing manufacturers to focus on core activities. Their strengths lie in tailored solutions that accommodate specific manufacturing needs, contributing positively to client satisfaction and operational effectiveness. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Voice Nation Helped Increase Productivity (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117289) - QAS is a Great and Reliable Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117445) - Reliable Email Answering Services (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117936) ##### Education Experience Moneypenny USA has received positive feedback within the Education industry, highlighting their strong expertise in handling communication needs. Clients commend their responsiveness and tailored solutions, which enhance operational efficiency for educational institutions. The overall sentiment reflects satisfaction with Moneypenny's ability to support diverse educational projects, making them a suitable choice for organizations seeking reliable communication partners in this sector. - 3 reviews for education industry - Less than $10,000 avg. project cost - Automated Call Back and Voice Mail Options for Education Org (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116783) - Automated Answering for Education Org (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117849) - User Friendly, Professional, and Reasonably Priced. (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117991) ##### Business services Experience Moneypenny USA demonstrates strong expertise in lead management and customer service, as evidenced by client feedback highlighting their efficiency in sorting leads and timely communication. Clients appreciate the flexibility of their service plans and the reliability of their team. Overall, the sentiment is positive, indicating that Moneypenny is a solid choice for businesses in the services industry seeking effective call handling and lead sorting solutions. - 8 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Drug Testing Company (5.0/5, Oct 15, 2020): Moneypenny USA (Formerly Voice Nation) provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/88845) - Money Penny is Necessary and Performs Flawlessly (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116716) - Professional and Automated Answering Services (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116896) - Easy to Use Service (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116915) - Voice Nation Has Reasonable Pricing (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117153) - Increased Answering Service Hours at a Reasonable Price (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117873) - Voice Nation is Always Available with Quality Representatives (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117877) - Voice Nation Increases Employee Productivity (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/118222) ##### Construction Experience Feedback from the Construction industry highlights Moneypenny USA's expertise in providing effective call center solutions, particularly for after-hours support. Clients appreciate the company's initial onboarding and customer service, indicating a strong start to the partnership. However, concerns were raised regarding inconsistent customer service and communication over time. Overall, the sentiment is mixed; while the company demonstrates strong capabilities, potential clients should consider their need for consistent service quality. - 1 review for construction industry - Less than $10,000 avg. project cost - Call Center Services for Water Well Drilling Company (0.5/5, May 4, 2026): Moneypenny USA (formerly VoiceNation) provided call center services for a water well drilling company. The team handled after-hours calls and served as backup receptionists. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/454504) #### 1.1 out of 5.0 rating for cost What Clients Have Said Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more." [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) - Less than $10,000 (41 reviews) - $10,000 to $49,000 (8 reviews) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery. [Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-bpo) #### Communicative Clients have expressed a high level of satisfaction with SummitNext's communication capabilities. Feedback highlights their 'strong responsiveness and proactivity' in addressing inquiries, which has significantly enhanced partnership dynamics. One client noted the 'consistent communication and proactiveness' in providing timely updates. Overall, the sentiment reflects a commendable ability to adapt and maintain open lines of communication, fostering a collaborative environment that meets client needs effectively. - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): The SummitNext team exhibited strong responsiveness and proactivity in addressing our inquiries and concerns, enhancing our partnership through effective communication. The consistent communication and proactiveness to ensure updates are given on time were most impressive. Our primary forms of communication with SummitNext were in-person meetings, virtual meetings, and email or messaging apps. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) #### Experience in 3 industries SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has demonstrated significant expertise in the Financial services sector, specifically in recruitment and employee management for fintech companies. Clients commend their ability to provide high-quality, culturally-aligned candidates and their responsiveness to evolving staffing needs. The team is recognized for timely deliveries, effective communication, and a commitment to compliance and ethical standards. Overall, feedback indicates strong satisfaction, highlighting SummitNext as a valuable partner for organizations in the Financial services industry. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 3 countries - Taiwan (1 projects) - Malaysia (3 projects) - Singapore (1 projects) This provider is available in 1 time zone: - Universal Coordinated Time (UTC) This provider is fluent in 11 languages: - Mandarin - English - Russian - Japanese - Korean - Cantonese - Tamil - Urdu - Ukrainian - Thai - Filipino [View Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) --- ### [Mercatus](https://clutch.co/profile/mercatus) #### 4.8 out of 5 star rating (23 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 20% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Mercatus specializes in Contact Center Services, offering customer support, cold calling, and lead generation. Reviewers consistently praise their organization and responsiveness, with 75% mentioning effective communication and timely project delivery. While successful in cold calling, Mercatus faced challenges in specialized LinkedIn campaigns, highlighting the need for industry-specific expertise. [Visit Website](https://mercatusoutsourcing.com/) #### Timely Overall sentiment regarding Mercatus's timeliness is highly positive. Clients consistently praised their excellent project management and responsiveness. One CEO noted that Mercatus delivered all milestones on time and proactively communicated progress, ensuring a smooth collaboration. A business development manager also highlighted their timely delivery of information and adherence to planned schedules. Despite some challenges with specific campaigns, the overall execution and timely responses aligned well with client expectations. - Cold Calling & Lead Generation for Luxury Clothing Brand (4.0/5, Sep 26, 2024): Mercatus was very responsive and answered questions quickly whenever we had a problem. The team delivered all the information on time, and we had weekly scheduled meetings via Google Meet. Mercatus' planning was good, and tasks ran as planned within the timeframe. [Read Full Review](https://clutch.co/go-to-review/mercatus/317668) - Lead Generation Services for Online Retailer (5.0/5, Aug 6, 2024): Everything was delivered on time. We established the terms in advance that best suited our needs and they delivered. We had scheduled monthly calls and sometimes more if there was a need to readjust something. [Read Full Review](https://clutch.co/go-to-review/mercatus/305408) - LinkedIn Marketing for Consultancy Company (5.0/5, Dec 29, 2020): We were particularly impressed by the punctuality and timeliness of the team involved and on their friendly and yet professional attitude. We were happy to notice that without having any previous common work experience, Mercatus managed to deliver the expected high quality service and to provide us the solution which saved us resources as time, budget, and stress and helped us achieve our goals. [Read Full Review](https://clutch.co/go-to-review/mercatus/146765) - Appointment Setting & Recruitment for Sales Solutions Co (5.0/5, May 30, 2025): Mercatus demonstrated excellent project management throughout the entire engagement. They consistently delivered all milestones on time and were highly responsive to any requests or adjustments we needed. Their team was proactive in communicating progress and always flexible in adapting to our evolving needs. [Read Full Review](https://clutch.co/go-to-review/mercatus/378343) #### Reviewed 1 time in the past 6 months Recent feedback for Mercatus indicates a high level of client satisfaction, particularly regarding their B2B lead generation services. A client from Yespo noted that Mercatus successfully booked nine qualified meetings in just four weeks, achieving an impressive 89% acceptance rate. Clients appreciated the team's friendly professionalism and effective communication. Overall, the sentiment is overwhelmingly positive, with no suggested areas for improvement, highlighting Mercatus's strong performance and reliability in delivering tailored outreach solutions. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/mercatus?sort_by=date_desc&verified=true#reviews) #### Experience in 7 industries Mercatus has demonstrated expertise across various industries, including eCommerce, Information Technology, Retail, Manufacturing, and Financial Services. In eCommerce, they excelled in lead generation, resulting in a high meeting acceptance rate. In IT, they effectively enhanced product visibility and client engagement through targeted campaigns. Feedback consistently highlights their proactive communication, project management skills, and the ability to adapt strategies for diverse industries, making them a suitable partner for companies seeking lead generation and outreach solutions. [Read All Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) ##### Financial services Experience Mercatus demonstrates strong expertise in the Financial services sector, particularly in social selling and client prospecting. Clients commend their flexibility and effective communication, which facilitated successful LinkedIn campaigns and engagement with decision-makers. Notable outcomes include generating significant leads and closing new clients. Their ability to adapt to client needs and deliver measurable results positions them as a valuable partner for organizations seeking growth in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing Strategy for Online Insurance Services (5.0/5, Jun 21, 2021): Mercatus is rebranding an online insurance platform's digital marketing strategy. This involves LinkedIn campaign handling, connecting with HR prospect leads, and proposing and closing services. [Read Full Review](https://clutch.co/go-to-review/mercatus/59912) - Lead Generation Campaign for Financial Services (5.0/5, Nov 24, 2020): Mercatus provided lead generation campaigns for a financial services company. The team helped the client with social selling and initial prospecting to third-party customers.  [Read Full Review](https://clutch.co/go-to-review/mercatus/121826) ##### Information technology Experience Mercatus has demonstrated strong expertise in lead generation and outreach services within the Information Technology sector, particularly excelling in the Bulgarian market. Clients have reported increased product visibility and significant pipeline opportunities, such as 200 key leads generated for Acronis. Their proactive project management approach, effective communication, and flexibility in staffing have been consistently praised. However, opportunities for further outreach improvements, especially in the UK market, were noted. Overall, they appear to be a dependable partner for IT businesses seeking growth. - 2 reviews for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Cyber Security Firm (4.0/5, Nov 18, 2020): Mercatus does lead generation for operations in two European countries. [Read Full Review](https://clutch.co/go-to-review/mercatus/117651) - Lead Generation Services for Digital Products Company (5.0/5, Nov 18, 2025): Mercatus provides lead generation and outreach campaign services for a digital products company. The team conducts outreach campaigns via LinkedIn, email, and cold calling to promote the client's product. [Read Full Review](https://clutch.co/go-to-review/mercatus/420479) ##### Consulting Experience Mercatus has received positive feedback from clients in the consulting industry, highlighting their expertise in lead generation and campaign management. Clients praised their professionalism, responsiveness, and adaptability, noting significant improvements in lead quality and project outcomes. Mercatus's ability to align with client values and deliver tailored solutions has fostered strong partnerships. Overall, their consistent delivery on performance metrics and commitment to client success make them a strong candidate for businesses seeking consulting support. - 4 reviews for consulting industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Business Management Company (5.0/5, Feb 23, 2022): A business management company hired Mercatus for lead generation services. They created messages with invitations requests, presentations, and more. The goal was to improve online presence. [Read Full Review](https://clutch.co/go-to-review/mercatus/11860) - LinkedIn Marketing Solutions for Consulting Company (4.5/5, Jun 29, 2021): In need of LinkedIn marketing solutions, a consulting company hired Mercatus. The goal was to increase leads through general campaign planning and refining brand messages. [Read Full Review](https://clutch.co/go-to-review/mercatus/68420) - LinkedIn Marketing for Consultancy Company (5.0/5, Dec 29, 2020): Mercatus assisted a consultancy company with their LinkedIn marketing to build national brand awareness. The team was tasked with profile optimization, media planning, campaign management, and more. [Read Full Review](https://clutch.co/go-to-review/mercatus/146765) - Appointment Setting & Recruitment for Sales Solutions Co (5.0/5, May 30, 2025): Mercatus provided appointment setting services for a consulting company. The tasks included recruiting, training, and managing SDRs for client outreach and providing technical infrastructure. [Read Full Review](https://clutch.co/go-to-review/mercatus/378343) ##### IT Services Experience Mercatus has established a strong reputation in the IT Services industry, receiving positive feedback for their lead generation expertise and effective outreach campaigns. Clients appreciate their strong communication skills, adaptability, and commitment to understanding complex products, which have resulted in measurable successes such as increased sales and expanded networks. Overall, the sentiment is highly favorable, indicating that Mercatus is a knowledgeable partner capable of delivering impactful results tailored to specific client needs. - 3 reviews for it services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation for Cybersecurity Service Provider (5.0/5, Mar 2, 2022): Mercatus provided lead generation services for a cybersecurity provider to reach a wider market. Before the project started, the team familiarized themselves with the client's products and services. [Read Full Review](https://clutch.co/go-to-review/mercatus/12329) - LinkedIn Marketing for IT Services Company (5.0/5, Feb 10, 2021): Mercatus provided LinkedIn marketing for a software development company. Key deliverables included were to develop and execute an outreach campaign and consultation for online and digital presence. [Read Full Review](https://clutch.co/go-to-review/mercatus/63987) - Lead Generation Services for IT Services Company (5.0/5, May 7, 2025): Mercatus provided lead generation services for an IT services company. The team was responsible for generating leads for in-person events and marketing purposes. [Read Full Review](https://clutch.co/go-to-review/mercatus/372519) ##### Engineering Experience Mercatus demonstrates strong expertise in engineering design services, notably in mechanical, electrical, and automation design. Clients appreciate their flexibility in handling smaller projects and their ability to deliver leads for potential new clients. Positive feedback highlights their effective project management and timely responses. However, there is room for improvement in lead vetting to ensure targeted outreach. Overall, Mercatus is well-suited for engineering firms seeking reliable partners to enhance their design and project management capabilities. - 1 review for engineering industry - Less than $10,000 avg. project cost - Call Center Services for Engineering Company (4.0/5, Oct 11, 2024): Mercatus provided call center services to help an engineering company acquire new leads. The team was tasked with setting up appointments with potential clients. [Read Full Review](https://clutch.co/go-to-review/mercatus/321524) ##### Retail Experience Mercatus demonstrates strong expertise in the Retail industry, particularly in lead generation and customer support services. Clients appreciate their organized approach, responsiveness, and ability to deliver information effectively. While some projects, like a LinkedIn campaign, faced challenges, successful cold calling initiatives yielded valuable leads. Overall, client sentiment is positive, highlighting Mercatus's capability to enhance business growth and customer experience, making them a potentially good fit for Retail businesses seeking similar outcomes. - 3 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Experience Support for Fashion E-Commerce Firm (5.0/5, Aug 28, 2022): Mercatus is helping a fashion e-commerce company provide a great customer experience to their customers and visitors. Their CX agents support the end customers in finding solutions to their problems. [Read Full Review](https://clutch.co/go-to-review/mercatus/155820) - Lead Generation Services for Online Retailer (5.0/5, Aug 6, 2024): Mercatus developed a strategic lead generation campaign for an online retailer. The team targeted the campaign at the most relevant customers and grew the client's business. [Read Full Review](https://clutch.co/go-to-review/mercatus/305408) - Cold Calling & Lead Generation for Luxury Clothing Brand (4.0/5, Sep 26, 2024): Mercatus supported the lead generation campaign of a luxury clothing brand. The client provided a list of 600–700 leads, and the team did cold calls, gathered information, and contacted leads on LinkedIn. [Read Full Review](https://clutch.co/go-to-review/mercatus/317668) ##### Software Experience Mercatus has demonstrated significant expertise in digital marketing within the Software industry, particularly in generating leads for clients. A notable client highlighted the company's ability to facilitate numerous meetings across diverse sectors, showcasing effective communication and workflow. Overall, the sentiment is positive, indicating that Mercatus is well-equipped to support businesses seeking to enhance their digital presence and lead generation capabilities. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Lead Generation for LS-S Leadership Support (4.5/5, Oct 19, 2020): Mercatus provides lead generation solutions for a computer software company. The team was tasked to secure 6–8 leads each month. [Read Full Review](https://clutch.co/go-to-review/mercatus/90718) ##### Consumer Products Experience Mercatus demonstrates strong expertise in the Consumer Products industry, particularly in lead generation and market strategy. A Director from a home appliance company noted their professional approach and effective collaboration, highlighting successful alignment with campaign goals. The feedback indicates a positive overall sentiment, suggesting that Mercatus can significantly impact businesses seeking to enhance their market presence and drive sales in the Consumer Products sector. - 1 review for consumer products industry - $10,000 – $49,000 avg. project cost - Digital Marketing for Home Appliance Company (4.5/5, Jan 5, 2023): Mercatus provided digital marketing services to a home appliance company. They conducted market research, created a marketing strategy, and worked on audience targeting. [Read Full Review](https://clutch.co/go-to-review/mercatus/174671) ##### Construction Experience Mercatus has demonstrated strong expertise in the Construction industry, particularly in enhancing digital brand awareness. Clients have reported exceeding targets significantly within short timeframes, highlighting the effectiveness of Mercatus's dedicated team and streamlined workflows. Their specialization and high level of expertise have been notably impressive, positioning them as a reliable partner for construction-related projects. Overall, client feedback indicates a strong sentiment towards Mercatus as a capable provider for businesses seeking impactful marketing solutions in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Branding for Aluminium Architecture Company (5.0/5, Dec 2, 2022): Mercatus has provided branding services to an aluminum architecture company. They have conducted an overshoot target. [Read Full Review](https://clutch.co/go-to-review/mercatus/170020) ##### Manufacturing Experience Mercatus has demonstrated strong expertise in supporting manufacturing companies with digital marketing, particularly in lead generation and outreach via LinkedIn. A client from Bulgaria noted their effective communication and persistence, resulting in a 30% acceptance rate for connections in targeted outreach. While the client did not yet realize new business, the overall sentiment remains positive, indicating Mercatus's capability to assist manufacturing firms looking to expand their market presence. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Industrial Machinery Manufacturer (5.0/5, Oct 2, 2022): Mercatus provided digital marketing for an industrial machinery manufacturer. The team focused on LinkedIn optimizations, outreach strategy creation, target group analysis for content distribution, and more. [Read Full Review](https://clutch.co/go-to-review/mercatus/160712) ##### Human Resources Experience Mercatus has received positive feedback from a local Human Resources consulting firm, highlighting their expertise in sales lead generation tailored to HR services. Clients appreciate their proactive approach, effective communication, and dedication to understanding target audiences. The firm demonstrated a strong capacity to facilitate connections, resulting in impressive acceptance and response rates. Overall, Mercatus is viewed as a valuable partner in enhancing HR business outreach, making them a suitable choice for organizations in the Human Resources sector. - 1 review for human resources industry - Less than $10,000 avg. project cost - Sales Leads Generation for HR Consulting Company (4.5/5, Jul 19, 2021): An HR consulting firm hired Mercatus to help generate qualified leads for their business. Their goals were to reach targeted clients, increase brand awareness, and close more sales deals. [Read Full Review](https://clutch.co/go-to-review/mercatus/84803) ##### eCommerce Experience Mercatus has demonstrated significant expertise in the eCommerce sector by employing a tailored, data-driven approach for lead generation. Their efforts resulted in a remarkable 89% meeting acceptance rate and consistent engagement with decision-makers from enterprise-level brands. Clients commend their structured outreach and personalized communication, highlighting their proficiency in understanding and addressing eCommerce needs. Overall, the sentiment is highly positive, indicating Mercatus is a strong candidate for businesses seeking effective eCommerce marketing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Customer Data Platform (5.0/5, Jun 7, 2026): Mercatus provided lead generation services for a customer data platform. The team developed a data-driven B2B lead generation approach and implements a personalized multichannel outreach. [Read Full Review](https://clutch.co/go-to-review/mercatus/462761) #### Completed projects in 5 countries - Bulgaria (17 projects) - Estonia (1 projects) - Poland (1 projects) - Romania (2 projects) - Spain (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) This provider is fluent in 24 languages: - English - Spanish - Arabic - Russian - Portuguese - German - French - Turkish - Italian - Polish - Ukrainian - Romanian - Thai - Dutch - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian [View Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) --- ### [Veza Reception](https://clutch.co/profile/veza-reception) #### 4.8 out of 5 star rating (10 reviews) - 10 - 49 employees - Phoenix, AZ #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Veza Reception is a company specializing in Contact Center Services, particularly offering Inbound Call Center and Customer Support Services. The overall feedback from clients is predominantly positive, with 86% of reviews highlighting professional, responsive service and efficient call handling. Clients appreciate their ability to adapt to specific business needs, though some suggest improvements in call recording accessibility and integration capabilities. [Visit Website](https://vezareception.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to reach Clients have expressed a positive sentiment regarding Veza Reception's accessibility, noting their high responsiveness and dedication to understanding client needs. One client highlighted that their customers found it much easier to reach them via phone, indicating improved communication. The project manager appreciated the company's proactive approach, stating, 'They were highly responsive and always ready to help business growing on a wide range.' Overall, clients feel that Veza Reception is easily reachable and supportive. #### Reviewed 3 times in the past 6 months Recent reviews of Veza Reception reflect a mix of satisfaction and concern among clients. One client praised their professionalism and effective communication, noting improved client retention. However, another expressed disappointment due to a decline in service quality and lack of call recording, which was a critical feature. Overall, sentiment is mixed, highlighting Veza Reception's strong customer service but also indicating a need for consistent training and clear communication of service capabilities. - 2 of 3 reviews are 5 stars - 3 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/veza-reception?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy. [Read All Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Traverse City, Michigan (1 projects) - Portland, Oregon (1 projects) - Honolulu, Hawaii (1 projects) - Latrobe, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) --- ### [Architecture of Sales](https://clutch.co/profile/architecture-sales) #### 4.8 out of 5 star rating (14 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Gdańsk, Poland #### Services Provided - Allocation of Expertise by Percentage - 5% Advertising - 15% Call Center Services - 5% Email Marketing - 5% Market Research - 65% Sales Outsourcing - 5% Search Engine Optimization #### Company description Architecture of Sales is a company specializing in Contact Center Services, focusing on extending market reach through Telemarketing and Customer Support Services. Feedback is overwhelmingly positive, with 100% of reviewers noting their precise and supportive project management, and impressive ability to deliver results and pipeline insights. No areas for improvement were identified. [Visit Website](https://architectureofsales.com/?utm_source=clutch&utm_campaign=clutch) #### Reviewed 3 times in the past 6 months Recent client feedback for Architecture of Sales highlights their effective outreach strategies and commitment to client success. One client praised their professionalism and the generation of over 45 prospects, resulting in a sale. Another noted the timely delivery of services and a strong cultural fit. Clients appreciated the team's ability to quickly identify relevant contacts, although there is a call for deeper product expertise. Overall, sentiment is highly positive, emphasizing great results and responsiveness. - 1 of 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/architecture-sales?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Call Center Services Business Consulting for Architecture & Design Firm 5.0/5 — Architecture of Sales was hired by an architecture and design firm to contact Polish market companies about consolidation. Their goal was to help the client extend their market. - 1 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/architecture-sales/235492) #### Experience in 6 industries Architecture of Sales has demonstrated expertise across various industries, including contracting, manufacturing, information technology, legal, and eCommerce. Clients highlight strengths in lead generation, market entry strategies, and effective communication. Overall sentiment is positive, with notable success in helping businesses achieve measurable outcomes such as increased demos and new contracts. Their cultural fit, responsiveness, and understanding of client needs make them a valuable partner, particularly in sectors seeking to penetrate new markets or expand their customer base. [Read All Reviews](https://clutch.co/profile/architecture-sales?verified=true#reviews) ##### Contracting Experience The reviews indicate that Architecture of Sales possesses strong expertise in the Contracting industry, particularly in business development and market penetration. Clients commend their ability to deliver timely and relevant solutions, resulting in new deals and contracts. Their client-oriented approach, cultural fit, and value-driven service enhance their reputation. Overall, positive sentiment underscores their effectiveness and alignment with client needs, making them a compelling choice for businesses seeking to expand in the Contracting sector. - 1 review for contracting industry - 1 review is 5 stars - Unknown avg. project cost - Business Dev Strategy & Lead Generation for IT Services Firm (5.0/5, Mar 17, 2026): An IT services firm hired Architecture of Sales to develop a business development strategy to help them penetrate new industry segments. The team executed outbound campaigns and arranged relevant meetings. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/443402) ##### eCommerce Experience Architecture of Sales has demonstrated strong expertise in eCommerce, particularly in helping clients like Pickitoo connect with ideal customer profiles in Poland. Clients commend their professional approach, commitment to KPIs, and effective communication strategies. While there is potential for improved product knowledge, their dynamic team has successfully generated leads and sales, indicating a positive impact on clients' eCommerce objectives. Overall, they are a suitable partner for businesses seeking growth in the eCommerce sector. - 1 review for ecommerce industry - $10,000 – $49,000 avg. project cost - Sales Outsourcing for E-Commerce Company (4.5/5, Apr 27, 2026): Architecture of Sales provides ongoing sales outsourcing services for an e-commerce company. The team organizes meetings with ideal customer profiles in Poland and handles necessary translations. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/452939) ##### IT Services Experience Architecture of Sales demonstrates strong capabilities in the IT services sector, particularly in facilitating mergers and acquisitions. Clients highlight their efficiency, transparent pricing, and effective communication as key strengths. The positive feedback regarding timely project delivery and successful organization of shareholder meetings indicates a high level of expertise and reliability. Overall, their performance aligns well with the needs of businesses seeking effective IT service solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for IT Services Company (5.0/5, Aug 11, 2025): Architecture of Sales provided sales outsourcing services for an IT services company. The team contacted target companies for mergers and acquisitions and organized meetings with their shareholders. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/397079) ##### Human Resources Experience Clients in the Human Resources industry commend Architecture of Sales for their expertise in lead generation and market entry strategies. Their ability to deliver quality leads and maintain effective communication through regular updates has been positively highlighted. The company's commitment to client satisfaction and process improvement further reinforces their strengths, making them a reliable partner for businesses seeking to enhance their HR initiatives. - 1 review for human resources industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for HR Software Company (5.0/5, Apr 22, 2025): Architecture of Sales provides lead generation services for an HR software company. The team is responsible for generating leads for product demos to help the client enter the Polish market. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/368939) ##### Engineering Experience Architecture of Sales has received positive feedback from engineering industry clients, highlighting their expertise in market research and customer engagement. Clients praised their technical understanding, timely delivery, and effective communication, particularly noting their proficiency in targeting niche markets. The overall sentiment reflects satisfaction with the measurable outcomes achieved, such as successful meetings and expanded market reach, indicating that they are a reliable partner for businesses in the engineering sector. - 2 reviews for engineering industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Business Consulting for Architecture & Design Firm (5.0/5, Sep 25, 2023): Architecture of Sales was hired by an architecture and design firm to contact Polish market companies about consolidation. Their goal was to help the client extend their market. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/235492) - Sales Outsourcing for Engineering Company (5.0/5, Apr 22, 2025): Architecture of Sales provided sales outsourcing services for an engineering company. The team was responsible for conducting market research, organizing meetings with potential customers, and providing support. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/368936) ##### Software Experience Architecture of Sales demonstrates strong expertise in the Software industry, particularly in lead generation and market entry strategies. Clients commend their professional approach, quick response times, and effective communication. The firm's ability to exceed expectations in booked demos and generate valuable market insights showcases their impact. Overall, the positive feedback reflects a solid cultural fit and good value for cost, making them an excellent choice for Software businesses seeking growth in new markets. - 2 reviews for software industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Real Estate Company (5.0/5, Aug 7, 2023): Architecture of Sales has provided lead generation services for a real estate company. The team has worked to increase the client's Polish market leads. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/223157) - Sales & Appointment Setting for Inventory Management Company (5.0/5, Apr 18, 2025): Architecture of Sales provides lead generation services for a procurement and inventory management company. The team is responsible for booking demos with potential customers and following up with them. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/368263) ##### Legal Experience Architecture of Sales demonstrates significant expertise in lead generation, particularly within the Legal industry. Clients commend their proactive approach, effective communication, and ability to deliver measurable outcomes, such as increased demo appointments and enhanced online visibility. The firm is recognized for integrating seamlessly with client teams, contributing to a collaborative environment that fosters success. Overall sentiment indicates a strong capacity to support Legal professionals in achieving their business objectives. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - SEO & PPC for Health & Safety Management Company (5.0/5, Jul 19, 2023): Architecture of Sales has provided SEO and PPC services for a health and safety management company. They have managed the client's SEO, Google Ads, and Facebook Ads. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/215714) ##### Information technology Experience Architecture of Sales has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and client engagement. Clients appreciate their proactive communication, timely project delivery, and ability to adapt strategies based on client needs. The company's understanding of technical offerings and proficiency in managing language barriers have significantly contributed to successful sales initiatives, making them a strong fit for businesses seeking effective sales partnerships in the IT sector. - 2 reviews for information technology industry - Unknown avg. project cost - Lead Generation for Restaurant Self-Ordering App Company (4.5/5, Dec 18, 2023): A restaurant self-ordering app company has hired Architecture of Sales to seek partners in the market and help with the language barrier. The team manages lead generation, verification, meetings, and follow-up. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/256625) - Sales Outsourcing Services for IT Company (4.5/5, Dec 15, 2025): Architecture of Sales provides ongoing sales outsourcing services for an IT company. The team has sourced prospects, contacted them, presented the value proposition, arranged meetings, and nurtured leads. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/425613) ##### Manufacturing Experience Architecture of Sales demonstrates strong expertise in the Manufacturing industry, particularly in lead generation. Clients commend their impressive ability to quickly identify potential customers, as highlighted by a manufacturing company that successfully found leads in Poland. Overall sentiment reflects satisfaction with responsive communication and effective outcomes, making them a reputable choice for businesses seeking to enhance their customer acquisition efforts in manufacturing. - 1 review for manufacturing industry - Unknown avg. project cost - Lead Generation for Manufacturing Company (4.0/5, Feb 16, 2026): Architecture of Sales provided lead generation services for a manufacturing company. The team helped the client find potential customers in Poland. [Read Full Review](https://clutch.co/go-to-review/architecture-sales/436561) #### Very responsive Architecture of Sales is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management. [Visit Website](https://www.callzent.com) #### Adaptable Client feedback highlights CallZent's exceptional adaptability, particularly in managing increased call volumes during peak retail seasons. They efficiently scaled support and adjusted call scripts as needed, demonstrating a proactive approach to changing requirements. One client noted, 'Their adaptability was impressive; whether we needed to scale support quickly or adjust to new retail campaigns, they handled it seamlessly.' Overall, the sentiment is overwhelmingly positive, emphasizing their flexibility and commitment to high-quality service. - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): CallZent’s project management was impressive from day one. They were highly organized, responsive, and proactive in their communication. Every milestone and deliverable was met on time, and they adapted quickly whenever our needs shifted, especially during busy retail periods. Whether it was scaling up support during a promotion or adjusting call scripts based on updated store policies, they handled everything efficiently. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): What stood out most about CallZent was their ability to blend professionalism with a genuinely human touch. Their agents didn’t just read scripts they truly understood our brand and treated each customer with care and empathy. It felt like they were part of our internal team rather than an outside vendor. Their adaptability was also impressive; whether we needed to scale support quickly or adjust to new retail campaigns, they handled it seamlessly. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) #### Experience in 9 industries CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) ##### Information technology Experience CallZent has received positive feedback for its expertise in providing tailored customer support solutions in the IT sector. Clients praise their professionalism, quick adaptation to industry-specific needs, and effective communication. The company has demonstrated a strong ability to enhance customer satisfaction and streamline operations through efficient project management. Overall, CallZent is regarded as a reliable partner for IT companies seeking to improve support services and internal workflows. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Custom Software Development for IT Company (5.0/5, Apr 10, 2025): CallZent developed a custom internal platform for an IT company. The team built a scalable and secure backend using Amazon tools and integrated it with the client's existing third-party systems. [Read Full Review](https://clutch.co/go-to-review/callzent/366072) - Call Center Services for IT Services Company (5.0/5, Apr 25, 2025): CallZent provided call center services for an IT solutions company. The team offered inbound support, technical assistance, customer issue resolution, 24/7 phone support, and ticket escalation. [Read Full Review](https://clutch.co/go-to-review/callzent/369907) - Call Center Services for IT Company (5.0/5, Jun 8, 2025): CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. [Read Full Review](https://clutch.co/go-to-review/callzent/380343) ##### Food & Beverages Experience CallZent has demonstrated strong expertise in the Food & Beverages industry, providing insightful market research and effective app development solutions. Clients commend their deep understanding of consumer behavior and commitment to actionable outcomes, significantly impacting product launches and customer engagement strategies. With a focus on responsiveness and collaboration, CallZent has successfully enhanced brand visibility and streamlined operations for their partners, marking them as a valuable asset for businesses looking to thrive in this competitive sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile App Development for Food & Beverage Retailer (5.0/5, May 9, 2025): CallZent developed a mobile app for a food and beverage retailer. The team created the app's UX/UI design, backend, and features, including order tracking, secure payment integration, and a rewards system. [Read Full Review](https://clutch.co/go-to-review/callzent/373198) - Market Research for Food & Beverage Consultancy (5.0/5, May 27, 2025): CallZent led market research for a food and beverage consultancy. They used qualitative and quantitative research methods, including in-depth consumer surveys, focus group discussions, and competitor analysis. [Read Full Review](https://clutch.co/go-to-review/callzent/377359) ##### Retail Experience CallZent demonstrates notable expertise in supporting the retail industry, particularly in customer service operations. Clients commend their ability to handle high call volumes while maintaining service quality, especially during peak seasons. Feedback highlights their professionalism, adaptability, and the human touch their agents bring to customer interactions. The partnership has resulted in measurable improvements such as decreased wait times and increased customer satisfaction, establishing CallZent as a reliable and effective partner for retail businesses seeking enhanced customer support. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): CallZent was hired by a home improvement retailer to manage their customer support. The team handled product inquiries, order tracking, returns, and service scheduling, among other tasks. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) ##### Financial services Experience CallZent demonstrates strong expertise in the financial services sector, providing tailored web solutions that enhance online payment processing. Clients commend their deep understanding of fintech, exceptional project management, and ability to deliver on time while adapting to evolving requirements. The development of custom platforms has notably improved client onboarding and transaction stability, underscoring their impact on service delivery. Overall, CallZent is well-suited for businesses seeking reliable and innovative solutions in the financial services domain. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Custom Web App for Financial Services Company (5.0/5, Apr 26, 2025): CallZent developed a custom web application for a financial services company. The team was responsible for UX/UI design, web architecture, API integration, backend development, and QA testing. [Read Full Review](https://clutch.co/go-to-review/callzent/369982) ##### eCommerce Experience CallZent has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing and custom software development. Clients have praised their ability to streamline operations, enhance customer satisfaction, and improve efficiency with tailored solutions. The company's strong project management and responsive communication further solidify their reputation. Overall, CallZent's commitment to delivering exceptional results while prioritizing both customer and employee satisfaction makes them a highly suitable partner for businesses in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): An e-commerce lifestyle brand hired CallZent for customer service outsourcing and custom software development. The team built a bilingual support team and created a custom backend system with CRM integration. [Read Full Review](https://clutch.co/go-to-review/callzent/368614) ##### Utilities Experience CallZent has demonstrated significant expertise in the Utilities sector, particularly in developing custom software solutions and managing customer support operations. Clients appreciate their effective project management, responsiveness, and commitment to both customer satisfaction and agent well-being. The seamless integration of solutions has led to improved customer interactions, reduced response times, and enhanced operational efficiency. Overall, CallZent is well-regarded for its technical proficiency and strong partnership approach, making it a suitable choice for organizations in the Utilities industry. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Utilities Company (5.0/5, Apr 9, 2025): CallZent provided customer service support for a utilities company. The team was responsible for training agents and managing the client's inbound and outbound calls, emails, and live chat. [Read Full Review](https://clutch.co/go-to-review/callzent/365800) - Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): CallZent developed a custom CRM system and a multi-channel support platform for an irrigation solutions company. The platform included system integrations, real-time analytics, and a user-friendly interface. [Read Full Review](https://clutch.co/go-to-review/callzent/367555) ##### Consumer products & services Experience CallZent has demonstrated exceptional expertise in enhancing customer service operations for the Consumer products & services industry. Clients praise their proactive communication, reliable project management, and timely delivery, which significantly improved customer satisfaction and response times. The company's ability to align with client values and deliver outstanding results makes them a strong partner for businesses seeking effective outsourcing solutions in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Custom Manufacturing Co (5.0/5, Apr 14, 2025): CallZent managed a custom manufacturing company's customer service outsourcing needs. The team was responsible for onboarding agents, CRM integration, and handling customer interactions. [Read Full Review](https://clutch.co/go-to-review/callzent/366928) ##### Food & Beverage Experience CallZent has demonstrated exceptional expertise in enhancing customer support for the Food & Beverage industry, as evidenced by their work with Erewhon. They successfully improved response times, increased customer satisfaction, and provided seamless bilingual service, particularly in U.S. markets. Clients noted their effective project management, strong cultural alignment, and commitment to customer and agent happiness, making them a strong candidate for businesses seeking to elevate their customer service operations. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Grocery Store (5.0/5, Apr 11, 2025): CallZent managed a grocery store's customer support service across phone, email, and chat, offering bilingual services for US markets. The team handled inquiries, resolved issues, and ensured quick responses. [Read Full Review](https://clutch.co/go-to-review/callzent/366375) ##### Insurance Experience CallZent demonstrates substantial expertise in the Insurance industry, providing customized software solutions that optimize operations and enhance customer experience. Clients commend their deep industry understanding, professionalism, and technical proficiency, resulting in significant operational improvements and efficiency gains. The company's commitment to tailored solutions and proactive communication underscores their capacity to deliver high-value partnerships, making them a strong candidate for businesses seeking to innovate within the Insurance sector. - 2 reviews for insurance industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent developed a fully customized web application for an insurance company, including user dashboards, admin controls, and real-time policy management features. They provided continuous support. [Read Full Review](https://clutch.co/go-to-review/callzent/374437) - Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): CallZent designed and developed a custom software solution for an insurance company. The solution included policy management, claims tracking, client onboarding, and real-time reporting. [Read Full Review](https://clutch.co/go-to-review/callzent/408327) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (3 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 4 countries - Canada (2 projects) - Mexico (1 projects) - United Arab Emirates (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/callzent?verified=true#reviews) --- ### [Assistring LLC](https://clutch.co/profile/assistring) #### 5 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Shah Faisal Town, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 30% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% HR Outsourcing #### Company description Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes. [Visit Website](https://assistring.com/clutch) #### Experience in 6 industries Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries. [Read All Reviews](https://clutch.co/profile/assistring?verified=true#reviews) ##### Retail Experience Assistring LLC has received positive feedback from various retail clients, demonstrating expertise in call center operations and customer service enhancements. Notable strengths include their ability to improve customer satisfaction ratings, efficient multichannel support, and a strong commitment to aligning services with client brand values. Clients such as Media Markt and Krispy Kreme highlighted Assistring's effective communication and adaptability, showcasing their positive impact on operational efficiency and sales growth in the retail sector. - 6 reviews for retail industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Wholesale Retail Company (5.0/5, Oct 12, 2024): Assistring LLC provided call center services for a retail company. The team managed customer inquiries and processes inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/assistring/321823) - Call Center Services for Party Goods Retailer (5.0/5, Oct 14, 2024): Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. [Read Full Review](https://clutch.co/go-to-review/assistring/322185) - Call Center Services for Clothing Retailer (5.0/5, Oct 18, 2024): Assistring LLC provided call center and customer service operations for a clothing retailer. The tasks included responding to client inquiries, supervising order processing, and 24/7 customer support. [Read Full Review](https://clutch.co/go-to-review/assistring/323446) - Customer Service & Call Center for Doughnuts Retailer (5.0/5, Oct 21, 2024): Assistring LLC provided call center and customer service outsourcing services for a doughnut retailer. The team analyzed the client's processes and developed unique solutions for their customer support. [Read Full Review](https://clutch.co/go-to-review/assistring/324281) - Customer Support & Call Center Services for Global Travel Co (5.0/5, Oct 22, 2024): Assistring LLC provided customer service outsourcing for a global travel company. The team analyzed customer service processes, identified areas for improvement, and offered call center and training services.  [Read Full Review](https://clutch.co/go-to-review/assistring/324685) - Call Center Services for Consumer Electronics Retailer (5.0/5, Feb 20, 2026): Assistring LLC provided call center services for a consumer electronics retailer. The team handled customer support across phone, email, and chat. They also manage back-office orders and payment processing. [Read Full Review](https://clutch.co/go-to-review/assistring/437597) ##### Real estate Experience Assistring LLC has demonstrated significant expertise in enhancing customer service operations within the real estate sector, particularly for companies like Downing that specialize in student accommodation. Their proactive management of call center services has led to improved response times and increased resident satisfaction. Clients commend their knowledgeable team, commitment to service, and effective communication. Overall, Assistring LLC is well-suited for real estate businesses seeking to optimize customer interactions and operational efficiency. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Student Accommodation Company (5.0/5, Oct 25, 2024): Assistring LLC provides call center services for a student accommodation company. Their tasks include managing inquiries, scheduling viewings, and handling resident feedback. [Read Full Review](https://clutch.co/go-to-review/assistring/325772) ##### Utilities Experience Assistring LLC has demonstrated substantial expertise in the Utilities industry, specifically in enhancing customer service operations for utility companies. One client noted significant improvements in customer satisfaction, reduced call wait times, and increased resolution rates. Their proactive approach to addressing high call volumes during service outages was particularly praised, highlighting their commitment to understanding client needs. Overall, Assistring LLC's effective project management and problem-solving capabilities position them as a valuable partner for utilities aiming to optimize customer service. - 1 review for utilities industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Utility Company (5.0/5, Oct 23, 2024): Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. [Read Full Review](https://clutch.co/go-to-review/assistring/325097) ##### Insurance Experience Assistring LLC has demonstrated significant expertise in the Insurance industry, particularly through their collaboration with GEICO. Their effective management of customer service operations resulted in increased customer satisfaction and demonstrated a deep understanding of industry-specific needs. Clients praised their commitment to quality service delivery, innovative techniques, and responsive communication. Overall, Assistring LLC is well-positioned as a reliable partner for businesses seeking to enhance customer engagement and service efficiency in the Insurance sector. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Insurance Services Company (5.0/5, Oct 17, 2024): Assistring LLC provided call center services for an insurance services company. The team handled customer inquiries, claims processing, policyholder support, follow-up calls, and retention. [Read Full Review](https://clutch.co/go-to-review/assistring/323140) ##### Consumer products & services Experience Assistring LLC demonstrates strong expertise in enhancing customer service and online engagement for businesses in the Consumer products & services industry. Clients report significant revenue increases and improved customer satisfaction due to their 24/7 support, effective communication, and tailored marketing solutions. The company's focus on professional service and innovative ideas has made a notable impact on client operations, positioning them as a valuable partner for businesses seeking to elevate their customer experience. - 1 review for consumer products & services industry - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing & Email Mktg for Wholesale Co (4.5/5, Oct 4, 2024): Assistring LLC has been hired by a wholesale company to provide customer service support through email, chat, and live calls. The team has also developed customer onboarding and email marketing templates. [Read Full Review](https://clutch.co/go-to-review/assistring/319888) ##### Hospitality & leisure Experience Assistring LLC has received positive feedback from clients in the Hospitality & Leisure industry, highlighting their expertise in enhancing customer service operations. The Boca Raton praised Assistring for increasing customer satisfaction and sales revenue through effective call center services, while Royal Nawaab commended their efficiency in reducing call drop rates. Overall, clients emphasize Assistring's strong communication, cultural fit, and ability to deliver tailored solutions, making them a valuable partner for businesses seeking to improve service quality in this sector. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Private Resort (5.0/5, Oct 15, 2024): Assistring LLC provided call center services for a private resort. The team was responsible for addressing customer inquiries, solving issues, managing bookings and reservations, and offering technical support. [Read Full Review](https://clutch.co/go-to-review/assistring/322414) - Customer Service Outsourcing for Restaurant & Events Company (5.0/5, Apr 5, 2026): Assistring LLC provided customer service outsourcing for a restaurant and events company. The team was responsible for managing the client's inbound calls to help them reduce their call drop rate. [Read Full Review](https://clutch.co/go-to-review/assistring/447978) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects. [Read All Reviews](https://clutch.co/profile/assistring?verified=true#reviews) - $10,000 to $49,000 (12 reviews) #### Very responsive Assistring LLC is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 3 fixed price Call Center Services packages Customer Support call Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand. --- ### [Staybright Design Private Limited](https://clutch.co/profile/staybright-design-private) #### 5 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 15% Search Engine Optimization - 35% Web Development #### Company description Staybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care. [Visit Website](https://www.staybrightdesign.com?utm_source=clutch.co&utm_medium=referral) #### Exceptional performance #### 1 review mentions Call Center Services Call Center Services for Precision Parts Manufacturing Co 5.0/5 — Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and feedback. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/338656) #### Completed projects in 3 countries - France (1 projects) - Switzerland (1 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) #### 3 fixed price Call Center Services packages Inbound & Outbound Call Centre Support Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 team --- ### [SPLACE BPO](https://clutch.co/profile/splace-bpo) #### 4.9 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description SPLACE BPO is a company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Care Services, and Telephonic Support. Reviews highlight their effective project management, responsiveness, and strong communication, with over 75% of clients noting improvements in outcomes like sales or service quality. Clients appreciate their team culture, though some recommend better time management for communication. [Visit Website](https://splacebpo.com/) #### Easy to reach #### 4 reviews mention Call Center Services BPO Services for Educational Consulting & Research Firm 5.0/5 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. - 3 of 4 Call Center Services reviews are 5 stars - 4 new reviews for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/splace-bpo/351383) #### Very responsive SPLACE BPO is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Ireland (1 projects) - United States (4 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) --- ### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - San Diego, CA #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% Staffing #### Company description Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing. [Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [BELLSYSTEM24 VIETNAM](https://clutch.co/profile/bellsystem24-vietnam) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 10% Market Research #### Company description Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://bell24vietnam.vn/en/bpo-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-surveys-companies) --- ### [Pathway Communications](https://clutch.co/profile/pathway-communications) - $1,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Markham, Canada #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Cloud Consulting & SI - 35% IT Managed Services - 20% Cybersecurity #### Company description IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services. [Visit Website](https://www.pathcom.com) --- ### [InfraWeb Manage Services Provider](https://clutch.co/profile/infraweb-manage-services-provider) - $1,000+ minimum project size - 50 - 249 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 85% Call Center Services - 15% Customer Service Outsourcing #### Company description Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://infraweb.ro) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Clients consistently commend Big Outsource for their adaptability, particularly in aligning their communication style with the client's brand. One client noted their ability to feel like an extension of their team, integrating feedback seamlessly. Another highlighted their fluency in both English and Spanish, which enhanced service quality. Overall, feedback emphasizes Big Outsource's responsiveness to evolving needs and their commitment to client success, contributing to improved operational efficiency and customer satisfaction. - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): The ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): What stood out most was their ability to adapt their tone and communication style to our brand instantly. Within the first month, it felt like they were an extension of our own studio. Their consistency and professionalism never wavered, which is rare in outsourcing. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) #### 3 reviews mention Call Center Services Call Center Support for Health Consultation Firm 5.0/5 — Big Outsource provides ongoing customer support for a health consultation firm. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) #### Experience in 13 industries Big Outsource has demonstrated significant expertise across various industries, including eCommerce, Information Technology, Education, Financial Services, and Healthcare. Clients have highlighted their strengths in streamlining administrative tasks, improving customer service, and enhancing operational efficiencies. Positive sentiments consistently mention their adaptability, reliability, and ability to integrate seamlessly with existing workflows, leading to measurable improvements in turnaround times and customer satisfaction. Overall, Big Outsource is well-suited for businesses seeking dependable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) ##### Medical Experience Big Outsource has demonstrated strong expertise in the Medical industry, particularly in providing reliable support services for health consultation providers. Clients report significant improvements in operational efficiency, scalability, and cost savings. The responsive leadership and proactive communication from Big Outsource have been pivotal in ensuring seamless service delivery, even during unforeseen challenges. Overall, their commitment to exceptional customer service and understanding of client needs positions them as a valuable partner for businesses in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) ##### Healthcare Experience Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) ##### Software Experience Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) ##### Financial services Experience Big Outsource demonstrates strong expertise in the Financial services sector, as noted by clients who appreciated their bookkeeping and financial management capabilities. A client from a US-based accounting firm highlighted their impressive 99% accuracy and timely delivery, emphasizing the provider's professionalism and commitment to quality. Another client in fintech praised their ability to enhance engagement and manage operational tasks effectively, allowing for greater focus on strategic initiatives. Overall, client sentiment is highly positive, indicating Big Outsource as a reliable partner in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) ##### Other industries Experience Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125) - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) ##### Wellness & Fitness Experience Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) ##### Beauty Experience Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) ##### Education Experience Big Outsource has proven their expertise in the Education industry by enhancing operational efficiency for clients like EdTech companies and educational module providers. Clients have praised their professionalism, responsiveness, and cultural alignment, highlighting significant productivity increases and seamless support integration. With strong project management and a commitment to quality, Big Outsource is well-positioned to meet the unique needs of organizations in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) ##### Real estate Experience Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) ##### Retail Experience Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and streamlining back office operations for ecommerce businesses. Clients have praised their ability to integrate seamlessly into brand cultures, resulting in improved customer satisfaction and operational efficiency. Key achievements include a 30% increase in customer feedback ratings and a 40% reduction in order processing time. Their commitment to client success and adaptability to unique business needs positions them as a valuable partner for retail companies. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) ##### Telecommunications Experience Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) ##### Beauty & Cosmetics Experience Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) ##### Legal Experience Big Outsource has demonstrated notable expertise in supporting legal clients, particularly in personal injury law. Their ability to efficiently manage backlogs and enhance client service through timely delivery of legal documents and support has been well-received. Clients appreciate their responsive project management and alignment in values. However, there is some desire for improved screening of candidates to ensure a consistent work ethic. Overall, they are viewed as a valuable partner in the legal industry. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) ##### Supply Chain, Logistics, and Transport Experience Big Outsource has received positive feedback in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support. Clients commend their efficient call center management, improved customer satisfaction, and timely project delivery. Their team demonstrates a strong understanding of logistics needs, providing personalized solutions that align with client values. Overall, their professionalism and responsiveness make them a valuable partner for businesses seeking to optimize logistics operations. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) ##### Consulting Experience Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011) ##### Consumer Products Experience Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) ##### Information technology Experience Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438) - Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) ##### eCommerce Experience Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001) - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498) ##### Chemicals & Biotechnology Experience Big Outsource has received positive feedback from clients in the Chemicals & Biotechnology industry, particularly for enhancing customer service operations. Laleh Petrochemical Company noted a 40% reduction in response times and a 20% increase in customer satisfaction after collaborating with Big Outsource. The company's strengths include excellent project management, responsiveness, and a commitment to excellence. Their ability to tailor services to meet specific industry needs positions them as a strong fit for businesses seeking to improve customer support in this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) ##### Arts, entertainment & music Experience Big Outsource has received positive feedback from clients in the Arts, entertainment, and music industry for their exceptional customer service and strong project management capabilities. Clients appreciate their understanding of niche industry needs and responsiveness, highlighting effective communication and proactive problem-solving. Overall, their commitment to quality and ability to integrate seamlessly with teams makes them a strong candidate for projects within this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Big Outsource for providing excellent value for money, with many noting that their pricing fits within budget constraints while delivering high-quality services. For instance, one client highlighted a 70% reduction in in-house admin workload due to effective outsourcing, while another reported a 40% decrease in order processing time, reflecting significant operational improvements. Overall, the sentiment is overwhelmingly positive, with numerous clients expressing satisfaction with the balance of cost and quality in their partnership. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [LimTC](https://clutch.co/profile/limtc) #### 5 out of 5 star rating (42 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 10% HR Outsourcing #### Company description LimTC is a distinguished company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. The company has garnered overwhelmingly positive feedback, with over 95% of reviews highlighting their professionalism, efficiency, and alignment with client values. Reviewers frequently commend LimTC's ability to enhance customer satisfaction and operational efficiency, with metrics such as a 30% reduction in ticket resolution time and a significant increase in customer satisfaction scores. [Visit Website](http://www.LimTC.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients have consistently praised LimTC for delivering high-quality work, notably reducing onboarding time by 40% and increasing Net Promoter Score from 45 to 70. Feedback highlights their effective communication, timely project management, and impressive results in customer satisfaction and churn reduction. One client remarked on the unique approach LimTC took in streamlining processes, leading to substantial improvements. Overall, the sentiment reflects high satisfaction and exceeding expectations in project outcomes. - Customer Service Support for Software Development Company (5.0/5, Sep 14, 2023): What stood out most about LimTC was their unwavering commitment to exceeding our expectations. They achieved our set objectives and proactively identified areas for improvement and implemented innovative solutions. Their ability to deliver significant improvements in NPS and customer satisfaction is truly impressive. [Read Full Review](https://clutch.co/go-to-review/limtc/232615) - Customer Support Services for AI Discovery Platform (5.0/5, Aug 24, 2023): I found it very impressive how they understood our business and basically hit the ground running from the very first employee we hired through LimTC. Additionally, I was impressed by the quality of candidates they offered during the staffing phase. Each candidate brought to the interview was exactly what we were looking for. [Read Full Review](https://clutch.co/go-to-review/limtc/227786) - Lead Gen and Sales for Commercial Real Estate Firm (5.0/5, Feb 1, 2019): I was impressed by how much effort each and every specialist invests in their work. Limitless Technology Consultants (LimTC) filters out the best professionals from the industry to join their team. Depending on a client’s specific needs and requirements, they carefully assign the right resources to different projects. [Read Full Review](https://clutch.co/go-to-review/limtc/52913) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience LimTC has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, with 90% of reviewers highlighting their expertise, responsiveness, and ability to scale teams efficiently. Clients appreciate their organized approach and the quality of communication with users, which fosters meaningful insights. Notably, 85% of feedback emphasizes their adaptability to specific project needs. One client noted, 'They’ve been able to align themselves to meet our needs—it’s been a very positive experience.' - 0 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/limtc#review-27116) #### 12 reviews mention Call Center Services Client Support for Crypto Firm 5.0/5 — Limitless Technology Consultants provided multi-channel support for a customer base. They managed renewals, upgrades, downgrades, and support. - 11 of 12 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/limtc/63062) #### 4.9 out of 5.0 rating for cost What Clients Have Said LimTC has received consistent praise for providing good value for money, with clients highlighting their pricing as fitting within budget while delivering high-quality services. One client noted, 'Good value for cost,' while another remarked on LimTC being 'the best high value low cost provider.' Overall, the sentiment surrounding their pricing is positive, as clients feel that the quality of service justifies the investment, even if some consider their rates on the higher side. [Read All Reviews](https://clutch.co/profile/limtc?verified=true#reviews) - $10,000 to $49,000 (15 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (3 reviews) - $200,000 to $999,999 (1 reviews) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-surveys-companies) #### Detail-oriented Clients have consistently praised HelpSquad for their exceptional attention to detail. One client noted that the entire team communicates promptly and with great attention to detail, while another highlighted their impressive capacity to avoid repeating mistakes. The feedback indicates a strong overall sentiment of satisfaction regarding HelpSquad's detail-oriented approach in managing tasks and providing support, contributing significantly to project success. - Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): We're impressed with their attention to detail. They've also never done the same mistake twice. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247) - Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) #### 8 reviews mention Call Center Services Call Center Services for Property Management Company 5.0/5 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. - 8 of 8 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) #### Experience in 9 industries HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) ##### Real estate Experience HelpSquad has demonstrated significant expertise in the real estate sector, particularly in residential property management for short-term rentals. Clients appreciate their exceptional communication and the efficiency of their guest services team, which has led to a 25% increase in guest communication hours and a 33% reduction in labor costs. The company's strong alignment with client values and culture, combined with their timely project management, makes them a valuable partner for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) ##### Education Experience HelpSquad has received positive feedback from clients in the Education industry for their comprehensive support and innovative solutions. Notably, National University highlighted their effective live chat and call center services, which seamlessly integrated with existing systems like Salesforce. Clients appreciate the personalized service and technical expertise provided at a competitive price. The overall sentiment indicates that HelpSquad is a valuable partner for educational institutions seeking to enhance student engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Staff Aug for Higher Education Institution (5.0/5, Jul 24, 2025): HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/helpsquad/393011) ##### Pharmaceuticals Experience HelpSquad has demonstrated strong expertise in the Pharmaceuticals industry, particularly through their successful integration of live chat solutions for Azzur Group. The client praised HelpSquad for their responsiveness and the impactful outcomes, including increased lead generation and enhanced customer communication. The consistent project delivery and support reflect HelpSquad's capabilities in catering to the specific needs of the life sciences sector, making them a suitable partner for businesses seeking reliable support in this industry. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - API Integration for Life Science Community (5.0/5, Feb 29, 2024): A life science community has hired HelpSquad for API integration. The team is helping the client integrate HelpSquad live chat into the client's websites. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451) ##### Business services Experience HelpSquad has demonstrated strong expertise in the Business services sector by effectively developing virtual assistants to enhance customer support operations. Clients commend their ability to understand specific needs and deliver solutions that save time and improve efficiency. Overall sentiment reflects high satisfaction with project management, timely delivery, and a collaborative approach, making HelpSquad a reliable partner for businesses seeking to streamline customer interactions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Agent Dev for Omnichannel Support Solutions Co (5.0/5, Feb 22, 2024): An omnichannel support solutions company hired HelpSquad for virtual assistant development. Based on the client's needs, the team created a virtual assistant to attend phone calls, emails, and live chats. [Read Full Review](https://clutch.co/go-to-review/helpsquad/270777) ##### Advertising & marketing Experience HelpSquad has demonstrated expertise in the Advertising & marketing industry, particularly in lead generation and customer engagement. Clients have highlighted their impressive customer service and effective 24/7 live chat management, resulting in measurable outcomes such as a consistent increase in leads. With a strong alignment of company values and culture, HelpSquad is well-regarded for their responsiveness and project management, making them a viable option for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Conversion Optimization for Digital Marketing Agency (5.0/5, Nov 18, 2024): A digital marketing agency hired HelpSquad to increase leads and communicate with customers. The team manages the client's live chat on their website 24/7. [Read Full Review](https://clutch.co/go-to-review/helpsquad/331803) ##### Medical Experience HelpSquad has demonstrated strong expertise in the Medical industry by effectively managing website chats and customer service for clients. Feedback highlights their timely and professional handling of inquiries, as well as their adaptability and willingness to accommodate changes rapidly. The positive sentiment from clients, who appreciate HelpSquad's alignment with company values and efficient project management, indicates that they are a reliable partner for medical businesses seeking enhanced customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad has been hired by a medical company to manage their customer service. The team is tasked with responding to chat inquiries, speaking to leads, creating records, and answering any customer questions. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600) ##### Consumer Products Experience HelpSquad has demonstrated strong expertise in the Consumer Products industry, particularly through its partnership with Mason Bottle. The company effectively enhanced customer service with 24/7 live chat, resulting in a 25% increase in conversion rates and a 15% decrease in abandoned carts. Clients appreciate HelpSquad's responsiveness and alignment with company values, indicating a solid value proposition and commitment to customer centricity, making them a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Live Chat Support Services for Consumer Products Company (5.0/5, Jul 30, 2024): HelpSquad provides live chat support services for a consumer products company. The team provides round-the-clock customer service through the client's website and addressed concerns professionally.  [Read Full Review](https://clutch.co/go-to-review/helpsquad/304085) ##### Manufacturing Experience HelpSquad has demonstrated expertise in the Manufacturing industry by providing comprehensive support for customer service and sales operations. Clients have praised their ability to improve product development and revenue growth while maintaining low customer churn. The dedicated account management and effective reporting systems have been highlighted as key strengths, ensuring responsive service and transparency. Overall, HelpSquad's capabilities make them a valuable partner for manufacturing firms seeking enhanced operational efficiency and customer engagement. - 1 review for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Support for Survey Kiosk Company (5.0/5, Mar 1, 2024): HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272611) ##### Software Experience HelpSquad, LLC demonstrates strong expertise in the Software industry, as evidenced by their ability to increase leads by 25% for clients. They are praised for their attentiveness, timely project delivery, and ability to tailor solutions to specific client needs. Their high ratings and referrals highlight their value and effectiveness, making them a promising choice for businesses seeking reliable support in lead generation and customer engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Software Company (5.0/5, Feb 14, 2024): HelpSquad, LLC provided call center services for a software company. Their responsibilities included providing a sales representative to answer calls after hours and assist in initial leads gathering. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268861) ##### Supply Chain, Logistics, and Transport Experience HelpSquad demonstrates strong expertise in the Supply Chain, Logistics, and Transport industry, as evidenced by their effective support for clients like New Horizon Movers. The company excels in improving booking rates, achieving a closing-to-bookings conversation rate over 35%. Clients appreciate HelpSquad's responsiveness and timely communication, highlighting their value for cost and cultural fit. Overall, HelpSquad is positioned as a reliable partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Moving & Storage Company (5.0/5, Feb 13, 2024): HelpSquad, LLC provides call center services for a moving and storage company. HelpSquad, LLC's sales representative team assists the client with cold calling and managing warm leads. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268656) ##### Healthcare Experience HelpSquad, LLC has demonstrated strong expertise in the Healthcare sector, particularly in virtual assistant services for dental practices. Clients commend their responsiveness, attentiveness to detail, and ability to streamline operations, significantly improving appointment scheduling and billing processes. The impact of their services is evident, with measurable outcomes such as increased collections and enhanced patient access. Overall, HelpSquad is highly recommended for Healthcare businesses seeking efficient support solutions. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data entry. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [WOW24-7](https://clutch.co/profile/wow24-7) #### 4.8 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Afton, WY #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 65% Customer Service Outsourcing - 10% IT Staff Augmentation #### Company description WOW24-7 is a distinguished provider of Contact Center Services, specializing in Customer Support and Call Handling, offering round-the-clock service. Reviewers consistently praise their high level of professionalism, timely responsiveness, and proactive engagement, with over 90% noting their continuous service improvement and reliability. Approximately 85% of clients highlight WOW24-7’s adaptability in meeting diverse customer needs across various industries. [Visit Website](https://wow24-7.com/contact-center-outsourcing/?utm_source=clutch&utm_medium=referral) #### Reviewed 6 times in the past 6 months In the last six months, client feedback for WOW24-7 has been overwhelmingly positive, highlighting their timely communication, responsiveness, and commitment to continuous improvement. Clients noted significant enhancements in support ticket management and response times, with one stating, "Ticket response time improved, with proactive suggestions for enhancements." Another client praised their flexible service and ability to meet SLAs consistently, emphasizing the team's professionalism and ownership. While some suggested a need for deeper product knowledge, overall sentiment reflects strong satisfaction with WOW24-7's services. - 4 of 6 reviews are 5 stars - 4 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 7 Recent Reviews](https://clutch.co/profile/wow24-7?sort_by=date_desc&verified=true#reviews) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience Client feedback on WOW24-7's Customer Surveys & Market Research Calls service is overwhelmingly positive, with 100% of reviews highlighting their responsiveness and professionalism. Clients appreciate the team's speed in handling inquiries and effective project management. The digital manager of Nordic Pharma UK noted their impressive turnaround times and the quality of reporting, stating there are no areas for improvement. Overall, WOW24-7 demonstrates strong expertise and a significant positive impact on client operations. - 1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - 1 new review for Customer Surveys & Market Research Calls in past 6 months - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/wow24-7#review-421864) #### Experience in 10 industries WOW24-7 has demonstrated its expertise across various industries, including Information Technology, eCommerce, Consumer Products, and Education. Clients consistently praise their responsiveness, proactive communication, and ability to enhance customer experience. Overall sentiment is positive, with notable strengths in providing 24/7 support, ticket triaging, and flexibility in adapting to specific needs. Companies in IT and eCommerce particularly benefit from WOW24-7's dedicated customer service approach, making them a strong candidate for businesses seeking reliable customer support solutions. [Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) ##### Consumer Products Experience The feedback from clients in the Consumer Products industry highlights wow24-7's effective customer service solutions, particularly in the apparel sector. Clients appreciate the company's responsiveness, competitive pricing, and efficient recruitment processes. Their ongoing support, including a dedicated account manager, enhances project management. While there is room for improvement in language skills for diverse markets, the overall sentiment remains positive, indicating that wow24-7 is well-equipped to meet the needs of businesses in the Consumer Products industry. - 1 review for consumer products industry - $10,000 – $49,000 avg. project cost - BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261) ##### Software Experience WOW24-7 has garnered positive feedback in the Software industry for their expertise in providing 24/7 customer support, demonstrating strong communication skills and responsiveness. Clients commend their ability to quickly adapt to specific business needs, deliver timely results, and enhance customer satisfaction metrics. Their flexible approach and commitment to quality support make them a suitable partner for software companies looking to expand their service offerings and improve user experience. - 7 reviews for software industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - 24/7 Customer Support for E-Commerce Services Company (5.0/5, Jun 6, 2022): WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader. [Read Full Review](https://clutch.co/go-to-review/wow24-7/21750) - Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207) - Triage Support for SaaS Company (5.0/5, Nov 9, 2022): WOW24-7 augments a SaaS company's support team, providing triage support and first responses to support requests outside of the client's office hours. The agents have been trained in using Zendesk as the tool. [Read Full Review](https://clutch.co/go-to-review/wow24-7/166036) - Staff Augmentation for Software Development Firm (5.0/5, May 3, 2023): WOW24-7 has deployed a support champion to help a software development firm assist end customers. The service provider has shortlisted qualified candidates and conducted product training with the chosen talent. [Read Full Review](https://clutch.co/go-to-review/wow24-7/198991) - Customer Service Outsourcing for Risk Management Company (5.0/5, Sep 19, 2024): WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794) - Customer Service Outsourcing for Software Co (4.5/5, Sep 20, 2024): WOW24-7 provides customer service support for a software company. The team has supported the client's customers with any questions that may arise. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315887) - Customer Service Outsourcing for SaaS Co (5.0/5, May 22, 2025): WOW24-7 expanded a SaaS company's live chat to 24/7. The team provided support on the client's referral platform and responded in their HubSpot ticket instance. [Read Full Review](https://clutch.co/go-to-review/wow24-7/376436) ##### Design Experience WOW24-7 has garnered positive feedback in the Design industry, demonstrating strong expertise in customer support for design services. Clients praise their responsiveness, effective communication, and commitment to quality, leading to improved customer satisfaction and productivity. Their ability to integrate seamlessly with client teams and provide knowledgeable support has significantly enhanced operational efficiency. Overall, WOW24-7 is seen as a reliable partner for companies seeking professional design support, with a proven track record of delivering exceptional service. - 2 reviews for design industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049) - Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531) ##### Manufacturing Experience WOW24-7 demonstrates significant expertise in supporting the manufacturing sector, particularly in providing around-the-clock technical and customer service. Clients appreciate their flexibility, talent, and cost-effectiveness, noting exceptional performance in after-hours support. The structured training and monitoring processes ensure high-quality service delivery. Overall, feedback reflects a strong positive sentiment, with clients feeling reassured by the dedication of WOW24-7's staff to contribute meaningfully to their operations. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Monitoring Device Manufacturer (5.0/5, Feb 6, 2023): WOW24-7 provides after-hours phone and online support for a monitoring device manufacturer. They also offer technical assistance and augment the internal team's staff during business hours. [Read Full Review](https://clutch.co/go-to-review/wow24-7/179505) ##### Hospitality & leisure Experience Clients have praised the company's expertise in delivering exceptional customer service within the Hospitality & Leisure industry, particularly for post-pandemic support. Their swift onboarding and effective communication have significantly improved client satisfaction, allowing businesses to efficiently manage increasing demand. The team's dedication to quality assurance and adaptability to various platforms enhances their overall service delivery. Overall, WOW24-7 is seen as a reliable outsourcing partner, noted for their responsiveness and commitment to continuous improvement. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Vacation Rental Platform (5.0/5, Oct 14, 2019): wow24-7 provided customer service outsourcing services for a B2B vacation rentals platform.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/64133) - Inbound Marketing for Global Travel Company (4.5/5, Jul 1, 2022): A global travel company hired WOW24-7 to manage their inbound volume after the pandemic. They provide daily support via ZenDesk and TalkDesk, as well as coverage on Salesforce and email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/148436) ##### Telecommunications Experience WOW24-7 has demonstrated strong expertise in providing 24/7 customer support for the Telecommunications industry, effectively addressing client needs across multiple time zones. Clients commend their responsiveness and ability to prioritize urgent requests, highlighting their role as an essential support component. While their onboarding process is efficient, clients suggest enhancing technical expertise within their team. Overall, WOW24-7 is regarded as a reliable partner, particularly valued for their cost-effectiveness and adaptability in a fast-paced environment. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Operating System (5.0/5, Jul 16, 2021): Wow24-7 provides first response support for an e-commerce operating system company. They attend customers across different time zones within the guaranteed response hours that the client has set. [Read Full Review](https://clutch.co/go-to-review/wow24-7/83271) ##### Healthcare Experience Client feedback highlights WOW24-7's exceptional expertise in providing empathetic customer support tailored for the Healthcare industry. Their ability to handle sensitive client interactions has resulted in increased customer satisfaction and retention for Calmerry, a therapy service. The company's customized solutions and efficient operations have significantly enhanced workflow and user experience, establishing WOW24-7 as a reliable partner in the Healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404) ##### Energy & natural resources Experience The provider demonstrates strong expertise in the Energy & natural resources sector, particularly in delivering 24/7 customer support for electric vehicle charging services. Clients commend their quick onboarding, responsive communication, and effective project management. The team's ability to log customer interactions and produce performance reports enhances service quality. Overall, the sentiment is positive, with clients noting a solid partnership that addresses challenges efficiently, making the company a suitable choice for businesses in this industry. - 1 review for energy & natural resources industry - $10,000 – $49,000 avg. project cost - 24-Hour Customer Support Calls for Renewable Energy Co. (4.5/5, Sep 5, 2019): A first-level call center for an electric vehicle charging company, wow24-7 answers phone calls and addresses customer inquiries 24/7. Following stipulations, the team managed the training process internally. [Read Full Review](https://clutch.co/go-to-review/wow24-7/38532) ##### IT Services Experience WOW24-7 demonstrates strong expertise in customer support services, particularly in the IT Services industry. Clients appreciate their ability to handle multiple languages and effectively manage client inquiries, resulting in high lead qualification rates. The overall sentiment reflects satisfaction with service quality, responsiveness, and project management capabilities, highlighting WOW24-7's crucial role in enhancing customer engagement. Their competitive pricing further solidifies their position as a valuable partner for businesses seeking robust IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multi-Lingual Tech Support for Development Firm (5.0/5, Apr 3, 2017): Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/102081) ##### Education Experience WOW24-7 has received positive feedback from clients in the Education sector, highlighting their expertise in customer support. Clients noted their responsiveness, dedication to agent training, and successful implementation of omnichannel support. The service has significantly improved customer satisfaction and operational efficiency, allowing businesses to focus on core activities. Overall, WOW24-7 is recognized for its strong commitment to customer care, making them a suitable partner for organizations seeking reliable support in the Education industry. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for College Resource Website (5.0/5, Dec 28, 2017): Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live chat. [Read Full Review](https://clutch.co/go-to-review/wow24-7/38017) - Help Desk Agents for Online Personal Transformation Co (5.0/5, Nov 21, 2025): WOW24-7 provides customer service help desk agents for an online personal transformation company. The team is responsible for managing the help desk and providing support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421256) ##### Other industries Experience Feedback from clients in the Other Industries sector highlights WOW24-7's exceptional expertise in providing 24/7 customer support, leading to improved response times and customer satisfaction. Clients commend the team's professionalism, adaptability, and ability to integrate seamlessly with their operations. Notable strengths include rapid training, effective communication, and a commitment to quality assurance. Overall, the sentiment is overwhelmingly positive, indicating that WOW24-7 is a strong fit for businesses seeking reliable and effective customer support solutions. - 16 reviews for other industries industry - 14 reviews are 5 stars - $10,000 – $49,000 avg. project cost - 24/7 Customer Support for E-Commerce Services Company (5.0/5, Jun 6, 2022): WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader. [Read Full Review](https://clutch.co/go-to-review/wow24-7/21750) - Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207) - Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049) - Customer Support for Translation Company (5.0/5, Oct 18, 2020): Wow24-7 provides round-the-clock call center services to a translation firm. The team first studied the client's needs and objectives to create a communication strategy that can help them grow their business. [Read Full Review](https://clutch.co/go-to-review/wow24-7/90375) - Multi-Lingual Tech Support for Development Firm (5.0/5, Apr 3, 2017): Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/102081) - Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404) - BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261) - Helpdesk for Responsive Technology Provider (5.0/5, Dec 22, 2020): Wow24-7 provides ongoing call center services for an interactive response technology provider. The team handles the client's customer support service. [Read Full Review](https://clutch.co/go-to-review/wow24-7/143556) - Triage Support for SaaS Company (5.0/5, Nov 9, 2022): WOW24-7 augments a SaaS company's support team, providing triage support and first responses to support requests outside of the client's office hours. The agents have been trained in using Zendesk as the tool. [Read Full Review](https://clutch.co/go-to-review/wow24-7/166036) - Staff Augmentation for Software Development Firm (5.0/5, May 3, 2023): WOW24-7 has deployed a support champion to help a software development firm assist end customers. The service provider has shortlisted qualified candidates and conducted product training with the chosen talent. [Read Full Review](https://clutch.co/go-to-review/wow24-7/198991) - Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531) - Customer Service Outsourcing for Risk Management Company (5.0/5, Sep 19, 2024): WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794) - Customer Service Outsourcing for Software Co (4.5/5, Sep 20, 2024): WOW24-7 provides customer service support for a software company. The team has supported the client's customers with any questions that may arise. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315887) - Customer Service Outsourcing for SaaS Co (5.0/5, May 22, 2025): WOW24-7 expanded a SaaS company's live chat to 24/7. The team provided support on the client's referral platform and responded in their HubSpot ticket instance. [Read Full Review](https://clutch.co/go-to-review/wow24-7/376436) - Customer Service Outsourcing for Pharmaceutical Company (5.0/5, Nov 25, 2025): WOW24-7 provides customer service outsourcing for a pharmaceutical firm's two brands. The team manages general email inquiries and provides reporting and QA to help identify areas for improvement. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421864) - Technical Support Services for Storage Solutions Company (5.0/5, Nov 27, 2025): WOW24-7 provides 24/7 technical support for a storage solutions company. The team coordinates with the client's regional service teams to ensure consistent communication and fast issue resolution. [Read Full Review](https://clutch.co/go-to-review/wow24-7/422295) ##### eCommerce Experience WOW24-7 has garnered positive feedback in the eCommerce industry for its exceptional 24/7 customer support services, crucial for payment orchestration firms. Clients commend their proactive communication, responsiveness, and commitment to continuous improvement, which enhances customer experience and service quality. The team's alignment with client goals and adaptability to evolving needs further solidify their reputation as a reliable partner, making them a strong option for businesses seeking effective eCommerce support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Payment Orchestration Company (5.0/5, Apr 30, 2026): WOW24-7 provided customer support for a payment orchestration company. The team offered 24/7 phone support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/453825) ##### Information technology Experience WOW24-7 has received positive feedback from clients in the Information Technology sector for their reliable 24/7 support services, which have significantly improved response times and ticket management. Clients commend their strong operational consistency, proactive communication, and ability to adapt based on feedback. Their strengths include effective triage processes and internal quality assurance, although there is room for improvement in deep product knowledge. Overall, they are seen as a valuable partner for enhancing customer support operations. - 3 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Jun 19, 2025): WOW24-7 provides customer service support for an IT company. They've provided a customer service agent responsible for responding to the client's chat and email customer service requests. [Read Full Review](https://clutch.co/go-to-review/wow24-7/383435) - Customer Service Outsourcing for Communication Platform (4.5/5, Apr 9, 2026): WOW24-7 provides customer service outsourcing for a communication platform. The team monitors incoming tickets, provides a first response, categorizes and prioritizes tickets, and handles basic troubleshooting. [Read Full Review](https://clutch.co/go-to-review/wow24-7/449144) - Customer Support Services for Software Platform (5.0/5, May 6, 2026): WOW24-7 provides customer support services for a software platform. The team assists the client's end customers with training and troubleshooting support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/455158) ##### Consumer products & services Experience WOW24-7 is highly regarded in the Consumer products & services industry for its responsive and reliable support. Clients note their expertise in handling customer inquiries and managing membership registrations effectively. The team's commitment to continuous improvement and proactive management fosters a strong partnership, positively impacting operations. Overall, the feedback reflects a strong sentiment towards WOW24-7's ability to meet client needs and drive success, making them a solid choice for businesses in this sector. - 1 review for consumer products & services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Member Society (4.0/5, Mar 30, 2026): WOW24-7 provided call center services for a member society. The team handled customer service support, including registering customers for meetings and conferences and placing orders on the client's website. [Read Full Review](https://clutch.co/go-to-review/wow24-7/446601) ##### Retail Experience WOW24-7 has received positive feedback from clients in the Retail industry, highlighting their expertise in customer support and their ability to provide 24/7 service. Clients noted the professionalism and emotional intelligence of WOW24-7 agents, allowing for empathetic and effective communication with customers. Their strengths include responsiveness, solid project management, and a strong dedication to understanding client needs. Overall, clients feel confident in WOW24-7 as a reliable partner, making it a potentially great fit for businesses seeking to enhance their customer service capabilities. - 4 reviews for retail industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Support for Star Maps Retailer (5.0/5, May 25, 2021): Wow24-7 provides ongoing customer support services for a star maps retailer. The team answers customer queries, comments, and complaints and responds to social media messages. They also check orders.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/35491) - Business Process Outsourcing for Retail Business (4.5/5, Sep 9, 2019): wow24- 7 agents provide customer service support, augmenting an internal team. [Read Full Review](https://clutch.co/go-to-review/wow24-7/40676) - Help Desk & Outbound Sales Call Center for Jewelry Makers (5.0/5, Apr 20, 2017): Wow24-7 provides online customer service solution through online chat and phone calls. They also provide outbound sales calls, and manage specific calls for groups of customers with particular needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/106777) - Customer Service Outsourcing for Online Grocery Store (5.0/5, Nov 6, 2024): WOW24-7 provides customer service outsourcing services for an online grocery store. The team is responsible for sourcing agents to handle the client's customer support needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/328903) #### 4.8 out of 5.0 rating for cost What Clients Have Said WOW24-7 has received consistent praise for their cost-effectiveness and value for money. Clients frequently highlight that their pricing fits within budget constraints while delivering high-quality service. For instance, one client noted the company's ability to provide a dedicated support team at half the cost of maintaining a similar team in-house. Overall sentiment leans positively, with multiple reviewers emphasizing the good value for the cost and the efficiency of WOW24-7's services. [Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) - $10,000 to $49,000 (11 reviews) - Less than $10,000 (7 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [IdeasUnlimited](https://clutch.co/profile/ideasunlimited) #### 5 out of 5 star rating (100 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sugar Land, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% Translation - 10% Transcription #### Company description IdeasUnlimited is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. Consistently praised for their professionalism and reliability, IdeasUnlimited maintains a high standard with 97% quality and exceeds expectations in customer communication and lead generation, as reported by 100% of reviewers. Their adaptability and dedication to client goals stand out in feedback. [Visit Website](http://www.ideasunlimitedonline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Personable The sentiment surrounding IdeasUnlimited's personable approach is overwhelmingly positive. A client noted that their receptionists are 'incredibly knowledgeable' about the company and described the team as 'personable and responsive throughout.' The client emphasized that the team showcases a 'high level of professionalism and punctuality,' which contributes significantly to securing new business. Overall, the feedback reflects strong satisfaction with the team's interpersonal skills and dedication to client needs. - Call Center Services for Restaurant Tech Company (5.0/5, Nov 24, 2024): IdeasUnlimited Receptionist excellently handles phone calls, enabling our company to accommodate every end client concern and secure new business partnerships. The team showcases a high level of professionalism and punctuality. Above all, they are personable and responsive throughout. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/333312) #### 34 reviews mention Call Center Services Call Center & Customer Support for FinTech Company 4.5/5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. - 32 of 34 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/15376) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised IdeasUnlimited for their exceptional value for money, highlighting their competitive pricing and high-quality service. For instance, a client from Carology Inc. noted the company provided 'good value for cost,' while another from Grudi Associates emphasized their 'great culture fit' and 'good value for cost.' Overall sentiment reflected satisfaction with the cost-effectiveness of their services, which contributed to improved operational efficiency and customer satisfaction across various projects. [Read All Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) - $10,000 to $49,000 (32 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (3 reviews) #### Very responsive IdeasUnlimited is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Intelemark](https://clutch.co/profile/intelemark) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Scottsdale, AZ #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 10% Market Research #### Company description Intelemark is a leading provider of Outbound Call Center and Telemarketing Services, specializing in generating qualified leads and setting appointments for businesses across various industries. Their clients consistently praise their responsiveness, flexibility, and ability to integrate seamlessly as an extension of their client's teams, with over 90% of reviews highlighting their effective communication and professional approach. The company excels in providing personalized and effective telephonic support, consistently delivering substantial business results. [Visit Website](https://intelemark.com/clutch/) #### 1 review mentions Customer Surveys & Market Research Calls Customer Surveys & Market Research Calls Experience Intelemark received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, with 90% of clients praising their expertise and responsiveness. Clients highlighted their ability to consistently exceed lead generation targets and provide valuable customer insights, which led to significant cost savings. Communication was frequently noted as a strength, with clients appreciating the attentive project management. However, some clients suggested that the complexity of projects might be better suited for internal teams rather than outsourced solutions. - 1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars - $200,000 – $999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/intelemark#review-75818) #### 11 reviews mention Call Center Services BPO Services for Software Company 5.0/5 — Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an appointment. - 9 of 11 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/intelemark/1684) #### Experience in 5 industries Intelemark has demonstrated expertise across various industries, including Medical, Energy & Natural Resources, Financial Services, and Manufacturing. Feedback highlights their effectiveness in lead generation and appointment setting, with clients praising their responsiveness and ability to integrate seamlessly into internal teams. The overall sentiment is positive, emphasizing their strong communication, project management, and understanding of client needs. Companies in the medical and energy sectors particularly noted significant impacts on sales funnels, making Intelemark a strong candidate for organizations seeking tailored outreach solutions. [Read All Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) ##### Medical Experience Intelemark has demonstrated strong expertise in the Medical industry, specifically in generating qualified sales leads for healthcare solutions. A Marketing Director from Riverain Technologies praised their ability to effectively communicate value propositions and quickly grasp company needs, resulting in a significant increase in sales-qualified leads. The team's responsiveness and timely project management further highlight their strengths, making them a compelling option for companies looking to enhance their sales efforts in the medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Radiology Solutions Company (5.0/5, Sep 13, 2023): A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. [Read Full Review](https://clutch.co/go-to-review/intelemark/232396) ##### Energy & natural resources Experience Intelemark has received positive feedback from clients in the Energy & natural resources sector, emphasizing their expertise in appointment setting and lead generation. Clients appreciate their professional approach, flexibility in accommodating unique business needs, and effective communication strategies. The company's ability to integrate clients' core messaging into their outreach efforts has led to a significant increase in appointments and customer conversions, demonstrating a strong impact on business growth within the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Cold Calling Services for National Electrical Supplier (5.0/5, Mar 10, 2022): Intelemark provides cold calling services for a national electrical supplier. After creating scripts with the stakeholders, the team contacts prospective clients and sets appointments between them and the firm. [Read Full Review](https://clutch.co/go-to-review/intelemark/1747) ##### Other Industry Experience Clients in the Other Industry commend Intelemark for their exceptional appointment-setting services and ability to identify key contacts within organizations. Their customer-centric approach fosters strong collaboration and adaptability to specific client needs. Positive feedback highlights a track record of success, with clients experiencing tangible business growth and a personal connection with the team. Overall, Intelemark is well-regarded as a reliable partner, making them an excellent fit for businesses seeking impactful solutions in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Educational Tour Company (5.0/5, Apr 29, 2020): Intelemark performed market research for an educational tour company. The team compiled a list of over 500 schools that may be interested in the company's services and set appointments. [Read Full Review](https://clutch.co/go-to-review/intelemark/73459) ##### Consulting Experience Intelemark demonstrates strong expertise in consulting, particularly within appointment setting campaigns. Clients highlight their effective communication and collaborative approach, which leads to successful outcomes, such as scheduling numerous appointments and securing new customers. Their team's dedication and responsiveness are notably praised, indicating a solid partnership throughout the project. Overall, Intelemark is well-regarded in the consulting industry, making them a suitable choice for businesses seeking impactful consulting solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Cloud Consulting Company (5.0/5, Nov 4, 2021): Intelemark handled an outbound call and email appointment setting campaign for a Cloud consulting company. They were tasked with setting up meetings with the client's existing customers. [Read Full Review](https://clutch.co/go-to-review/intelemark/4049) ##### Manufacturing Experience Intelemark has demonstrated significant expertise in lead generation for the Manufacturing industry, as highlighted by a VP of sales from Nedap Light Controls. Their approach of directly calling prospects, rather than relying solely on email outreach, results in more meaningful conversations and better-qualified leads. Clients appreciate their data-driven reporting and transparency, noting the effectiveness of their tailored scripts. Overall, Intelemark is well-regarded for delivering high-quality leads and facilitating valuable connections within specialized manufacturing sectors. - 1 review for manufacturing industry - Unknown avg. project cost - Lead Generation Services for Industrial Lighting Company (4.5/5, Oct 9, 2020): Intelemark supports lead generation for an industrial lighting company by calling prospects, connecting with the right people, and vetting them before the salesperson calls them. [Read Full Review](https://clutch.co/go-to-review/intelemark/83472) ##### IT Services Experience Intelemark has received positive feedback within the IT Services industry for its strong communication and transparency, which are critical in lead generation processes. Clients highlight the company's ability to deliver high-quality leads and effectively manage projects, demonstrating their expertise in handling prospect acquisition. While one client noted a mixed ROI, the overall sentiment emphasizes Intelemark's strengths in project management and consistent performance, making them a potentially valuable partner for businesses seeking to enhance their lead generation efforts. - 1 review for it services industry - Unknown avg. project cost - Lead Generation & Appointment Setting for Job Posting Firm (3.5/5, May 7, 2020): Intelemark provided early sales funnel phone outreach services to new and prospective customers of an online job posting group. They worked from a client provided script to deliver incoming leads. [Read Full Review](https://clutch.co/go-to-review/intelemark/81311) ##### Financial services Experience Intelemark has demonstrated strong expertise in the Financial services sector, particularly in lead generation. Clients have praised their ability to meet or exceed lead targets and their effective communication throughout projects. The firm's understanding of client objectives and commitment to project management have been highlighted as key strengths. Feedback indicates that their work has led to substantial cost savings and enhanced visibility for clients, making them a valuable partner for businesses looking to enhance their outreach efforts. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center & Lead Generation Support for Benefits Firm (5.0/5, May 1, 2020): Intelemark provided call center support for a healthcare company’s lead generation efforts. They provided reps to perform outreach and gear their efforts toward demographics.  [Read Full Review](https://clutch.co/go-to-review/intelemark/75818) ##### Healthcare Experience Intelemark has demonstrated significant expertise in the Healthcare industry, effectively connecting hospital management firms with decision-makers. Clients praise their team's ability to generate leads and schedule appointments, resulting in millions in business. Their experienced callers excel at cold outreach, making them an invaluable partner for healthcare organizations seeking to streamline operations and enhance efficiency. Overall, the sentiment is highly positive, highlighting Intelemark's impact and reliability in the healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Appointment Setting Services for Hospital Consultancy Firm (5.0/5, Jun 25, 2020): Intelemark provides ongoing cold outreach and scheduling services for a hospital management and consulting firm. They also collect background information and notes to pass onto the company for lead conversion. [Read Full Review](https://clutch.co/go-to-review/intelemark/121512) ##### Chemicals & Biotechnology Experience Intelemark has received positive feedback from clients in the Chemicals & Biotechnology industry, highlighting their expertise in lead generation for new product launches. Clients commend their collaborative approach, effective communication, and ability to deliver qualified leads and appointments. The team is noted for their flexibility in accommodating specific client needs and integrating with internal tools. Overall, Intelemark is recognized as a reliable partner that effectively meets the challenges faced by companies in this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Outbound Calling for Product Launch (5.0/5, May 1, 2020): Intelemark provides business development and appointment setting services for a chemical supply chain company. [Read Full Review](https://clutch.co/go-to-review/intelemark/75838) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Intelemark for delivering cost-effective services that provided substantial value. For instance, one client noted an investment of under $5,000 led to multiple new customers, while another highlighted a $25,000 engagement that resulted in 37 booked appointments, significantly enhancing their sales pipeline. Overall, feedback indicates that Intelemark's pricing structure aligns well with the results achieved, making them a reliable choice for businesses seeking effective lead generation. [Read All Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.