# Top Call Center Services & Voice Services in Sacramento

Recommended Call Centers companies in Sacramento include MyOutDesk, Wing Assistant, Softfile, TeleDirect Call Centers, transcosmos, TLC Tech, Inc., InstinctX, Golden Goose Marketing, Level 9 Virtual, Telegenisys Inc.



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## List of the Best Top Call Center Services & Voice Services in Sacramento

Ratings Updated: Jul 14, 2026


### [MyOutDesk](https://clutch.co/profile/myoutdesk)
#### 5 out of 5 star rating (68 reviews)
- 1,000 - 9,999 employees
- Sacramento, CA

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 30% Customer Service Outsourcing
- 15% Finance & Accounting Outsourcing (FAO)
- 25% Sales Outsourcing

#### Company description
MyOutDesk is a prominent provider of Contact Center Services, offering customer support, administrative assistance, and telephonic support. Clients commend their exceptional responsiveness and high-quality virtual assistants, with 100% of reviewers highlighting their efficiency in call handling and customer care. Their services consistently lead to reduced wait times and improved operational efficiency, making them a trusted partner for companies across various industries.
[Visit Website](https://www.myoutdesk.com)


#### Great team
Clients consistently praise MyOutDesk for their exceptional team, highlighting the impressive skill level of their virtual assistants. One client noted that their assistant significantly improved transaction efficiency and reduced complaints, while another emphasized the strong talent pool and the company's ability to align with their values. Overall, feedback reflects a highly positive sentiment regarding the team's performance, support, and professionalism, with no reported areas for improvement.

#### Reviewed 52 times in the past 6 months

Recent reviews of MyOutDesk reflect a consistently positive sentiment, highlighting their reliability and effective support across various industries. Clients commend their virtual assistants for improving operational efficiency, with specific feedback noting faster lead follow-ups and enhanced transaction coordination. For instance, one client reported a 127% increase in sales due to improved client engagement. Overall, MyOutDesk is perceived as a valuable partner, though some clients suggest minor improvements in communication and onboarding processes.
- 48 of 52 reviews are 5 stars
- 2 new reviews for Call Center Services services
- $10,000 – $49,000 avg. project cost
[Read 52 Recent Reviews](https://clutch.co/profile/myoutdesk?sort_by=date_desc&verified=true#reviews)

#### 3 reviews mention Call Center Services

Back Office Outsourcing for Hotel Company
5.0/5 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data entry.
- 3 of 3 Call Center Services reviews are 5 stars
- 2 new reviews for Call Center Services in past 6 months
- Unknown avg. project cost
[Read Full Review](https://clutch.co/go-to-review/myoutdesk/350059)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Overall, clients consistently commend MyOutDesk for providing excellent value for money. Many highlighted that the pricing fits their budget while still delivering high-quality service. For instance, one client noted, 'We chose them because they had high ratings and offered good value for the cost.' Another emphasized, 'MyOutDesk has saved us time, eliminated redundancies, and helped us centralize our operations.' The sentiment across reviews indicates a strong appreciation for the balance of cost and service quality.
[Read All Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews)
- $10,000 to $49,000 (8 reviews)
- Less than $10,000 (3 reviews)
- $50,000 to $199,999 (2 reviews)
- $200,000 to $999,999 (2 reviews)

---

### [Wing Assistant](https://clutch.co/profile/wing-assistant)
#### 4.7 out of 5 star rating (36 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Wing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication.
[Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic)


#### Reviewed 2 times in the past 6 months

Recent reviews of Wing Assistant reflect a strong overall sentiment, highlighting their effective customer service and administrative support. Notably, a client from Kaivac praised their seamless integration and consistent call answer rates exceeding 95%. Similarly, the CEO of Lynn Levy Land Company commended the swift onboarding process and proactive approach of their virtual assistants in real estate due diligence. Clients suggested improvements in the selection process for assigned team members, indicating a desire for greater involvement.
- 1 of 2 reviews are 5 stars
- 1 new review for Call Center Services services
- $10,000 – $49,000 avg. project cost
[Read 2 Recent Reviews](https://clutch.co/profile/wing-assistant?sort_by=date_desc&verified=true#reviews)

#### Experience in 13 industries

Wing Assistant has demonstrated expertise across various industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Financial Services. Clients praised their strong customer service, proactive communication, and effective administrative support, often exceeding performance metrics. Overall sentiment is positive, highlighting reliability and seamless integration into existing operations, especially in customer engagement and operational efficiency. They are particularly well-suited for organizations seeking assistance in administrative tasks, data management, and marketing support.
[Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews)

##### Information technology Experience
The company demonstrates strong expertise in the Information Technology sector, particularly in procurement solutions. Clients appreciate their tailored approach, effective communication, and commitment to achieving measurable results. Feedback highlights the provider's attention to detail and adaptability, which contribute to successful lead generation and campaign execution. Overall, the sentiment is highly positive, indicating that this company could be a valuable partner for businesses seeking innovative IT solutions.
- 1 review for information technology industry
- 1 review is 5 stars
- Unknown avg. project cost
- Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186)

##### Real estate Experience
Wing Assistant has received positive feedback from clients in the real estate industry, particularly for their expertise in digital marketing support. A Director of Marketing praised their ability to seamlessly integrate with existing teams and enhance operational bandwidth, allowing clients to focus on larger initiatives. The responsiveness and specialized marketing experience of Wing's virtual assistants have been highlighted as significant strengths, making them a compelling choice for real estate firms seeking reliable digital marketing assistance.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641)

##### Software Experience
Wing Assistant has received highly positive feedback from clients in the Software industry, highlighting their expertise in providing operational support, customer service, and virtual assistance. Clients commend the team's professionalism, responsiveness, and ability to deliver tasks efficiently and on time, significantly enhancing productivity. Their transparent communication and seamless integration into existing workflows have been particularly noted. Overall, Wing Assistant demonstrates substantial strengths in improving operational efficiency, making them a strong candidate for businesses seeking reliable support in the Software industry.
- 4 reviews for software industry
- 4 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580)
- Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931)
- Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110)
- Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947)

##### Education Experience
Clients in the Education industry commend Wing Assistant for their effective outreach and marketing support, particularly in personalized tutoring services. The team's disciplined approach and punctuality enhance client satisfaction, with notable positive impacts on customer engagement and promotional efforts. Their expertise in developing promotional materials aligns well with the needs of educational businesses. Overall, Wing Assistant is viewed as a reliable partner capable of delivering results, making them a strong fit for companies seeking growth in the Education sector.
- 2 reviews for education industry
- 2 reviews are 5 stars
- Unknown avg. project cost
- Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072)
- Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929)

##### Medical Experience
Clients in the Medical industry have praised Wing Assistant for their expertise and dependable support, particularly in mental health settings. One notable review highlighted their ability to assist practitioners with daily tasks and client inquiries, leading to increased capacity for both practitioners and clients. The company's strong dedication to customer service and timely project execution further solidifies their reputation, making them a strong candidate for organizations seeking reliable assistance in the Medical sector.
- 1 review for medical industry
- 1 review is 5 stars
- Unknown avg. project cost
- Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368)

##### Healthcare Experience
Wing Assistant has received positive feedback from clients in the Healthcare industry, highlighting their expertise in administrative support, patient outreach, and data management. Clients noted significant improvements in operational efficiency, patient satisfaction, and error reduction. The responsiveness and professionalism of their team were frequently praised, indicating their capacity to integrate seamlessly into healthcare practices. Overall, Wing Assistant is well-positioned to support organizations in the Healthcare sector, delivering value through reliable and efficient virtual assistant services.
- 2 reviews for healthcare industry
- 1 review is 5 stars
- Unknown avg. project cost
- Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629)
- Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395)

##### Construction Experience
The feedback from clients in the Construction industry highlights Wing Assistant's expertise in administrative support and real estate due diligence, particularly for land development projects. Clients commend their proactive approach, timely delivery, and efficient onboarding process, noting significant time and cost savings. Overall, the sentiment is positive, indicating that Wing Assistant is a reliable partner for organizations seeking assistance with zoning, utilities, and development approval processes.
- 1 review for construction industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570)

##### Consulting Experience
Wing Assistant demonstrates significant expertise in the Consulting industry, particularly in providing cost-effective administrative and virtual assistant services. Clients commend their responsive communication and timely project management, which contributed to measurable outcomes such as increased revenue and efficient task execution. Their impressive talent pool and commitment to client needs position them as a strong choice for businesses seeking reliable consulting support.
- 2 reviews for consulting industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354)
- Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187)

##### Beauty & Cosmetics Experience
Wing Assistant has demonstrated significant expertise in the Beauty & Cosmetics industry, providing tailored support to clients such as COCOTIQUE. Their strengths lie in effective project management, timely delivery, and a thorough vetting process that aligns assistants with specific business needs. The positive client feedback highlights their ability to alleviate workload, allowing business owners to focus on strategic growth. Overall, Wing Assistant is a strong candidate for companies seeking reliable assistance in the Beauty & Cosmetics sector.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- Unknown avg. project cost
- Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332)

##### Business services Experience
Wing Assistant has garnered positive feedback in the Business services industry, particularly for their effective virtual assistance and project management capabilities. Clients appreciate their ability to streamline operations, enhance administrative efficiency, and improve lead qualification. Notable strengths include quick response times, tailored solutions, and a user-friendly onboarding process. Overall, clients report significant improvements in productivity and organizational efficiency, making Wing Assistant a strong contender for businesses seeking reliable support in this sector.
- 4 reviews for business services industry
- 2 reviews are 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937)
- Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111)
- VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370)
- Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297)

##### Legal Experience
Wing Assistant has demonstrated expertise in the Legal industry by providing effective part-time administrative support, as highlighted by feedback from Idaho Legal Estates and Probate. Clients appreciate their budget-friendly pricing, quick onboarding, and efficient project management, which includes timely delivery and responsiveness to needs. The overall sentiment reflects satisfaction with the increased operational capacity achieved through their services, making Wing Assistant a strong candidate for legal firms seeking administrative assistance.
- 1 review for legal industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631)

##### Arts, entertainment & music Experience
Wing Assistant demonstrates notable expertise in the Arts, entertainment & music sector, evidenced by positive client feedback emphasizing their effective brand development services. Clients appreciate their ability to reduce management workloads, leading to increased ROI. Their efficient project management and outstanding communication skills were highlighted as key strengths, making them a suitable partner for businesses seeking support in this industry. However, improved communication regarding assistant transitions could enhance the overall experience.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559)

##### Nonprofit Experience
Wing Assistant has demonstrated strong expertise in supporting nonprofit organizations, as noted by Advocacy Without Borders. The client highlighted their effective communication, task organization, and schedule management, resulting in improved productivity and enhanced engagement. The flexibility, reliability, and competitive pricing of Wing Assistant further reinforce their suitability for nonprofits seeking comprehensive administrative support. Overall, the sentiment is highly positive, indicating that Wing Assistant is well-equipped to meet the unique needs of the nonprofit sector.
- 1 review for nonprofit industry
- Unknown avg. project cost
- Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203)

##### Financial services Experience
Wing Assistant demonstrates strong expertise in the Financial services industry, particularly in data management and research, as highlighted by a venture capital firm's review. Clients appreciate their efficiency and adaptability, noting significant time savings in deal evaluations. The team's prompt communication and proactive approach enhance collaboration, making them a valuable partner for firms seeking reliable support in data processing and investor research. Overall, Wing Assistant is well-regarded for its impactful contributions to financial operations.
- 1 review for financial services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723)

##### Human Resources Experience
Wing Assistant has received positive feedback within the Human Resources sector, highlighting their expertise in recruitment solutions. Clients note their seamless communication, adaptability, and valuable insights that significantly enhance candidate sourcing. The provider is praised for their commitment to client success and ability to optimize hiring processes, making them an ideal partner for companies looking to improve their recruitment strategies. Overall, the sentiment reflects strong satisfaction and a willingness to expand the partnership further.
- 1 review for human resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649)

##### Logistics & Supply Chain Experience
Wing Assistant has proven to be a valuable partner in the Logistics & Supply Chain sector, particularly for early-stage companies. Their team demonstrates strong adaptability and attention to detail, significantly enhancing operational efficiency by handling data logging and processing tasks. Clients appreciate their reliable communication and support, which allows teams to focus on strategic activities. Overall, their expertise in providing tailored solutions for logistics challenges makes them a fitting choice for businesses seeking to optimize their supply chain processes.
- 1 review for logistics & supply chain industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220)

##### Other Industry Experience
Wing Assistant has received positive feedback from clients in the Other Industry sector, highlighting their exceptional ability to match virtual assistants to specific needs. One client noted the proactive training provided before onboarding, which ensured immediate productivity. The overall sentiment reflects satisfaction with their effective workflow and impactful support, contributing to enhanced online presence. Their expertise in delivering tailored solutions positions them as a strong candidate for businesses seeking assistance in the Other Industry.
- 1 review for other industry industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm.
 [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902)

##### Manufacturing Experience
The feedback from the Manufacturing industry emphasizes Wing Assistant's strong customer service capabilities and their ability to seamlessly integrate into client operations. Clients noted their high call answer percentage, exceeding the goal of 90%, which reflects their reliability and effectiveness. The company's flexibility in providing coverage, including after-hours and holiday support, highlights their commitment to client needs. Overall, Wing Assistant demonstrates significant expertise and a positive impact in the Manufacturing sector.
- 1 review for manufacturing industry
- Unknown avg. project cost
- Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629)

##### Home Services Experience
Feedback from the Home Services industry indicates that the company struggles with delivering promised support, particularly in client communication and administrative management. Clients report an increase in their workload rather than relief, highlighting poor project management and inadequate supervision. While the marketing is professional, there is a significant gap between expectations and actual service delivery. Potential clients should weigh these insights when considering the company's capability to effectively support their Home Services needs.
- 1 review for home services industry
- Less than $10,000 avg. project cost
- VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122)

##### Advertising & marketing Experience
Wing Assistant has received positive feedback in the Advertising & marketing industry for their expertise in community management and social media strategy. Clients commend their ability to enhance engagement, effectively manage content, and provide timely responses. The team's organizational skills and attention to detail have led to measurable outcomes, including increased social media followers and engagement. Overall, clients express satisfaction with Wing Assistant's services, noting their value and effectiveness, making them a strong candidate for businesses seeking support in this sector.
- 3 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871)
- Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211)
- SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients frequently commend Wing Assistant for offering excellent value for money, with many stating that their pricing aligns well with budgetary constraints. For instance, a CEO noted they selected Wing due to its 'good value for cost,' while another client highlighted the 'discounted pricing' that fit their budget. Overall, the sentiment is positive, with multiple reviews emphasizing the affordability and cost-effectiveness of Wing's services, contributing significantly to client satisfaction.
[Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews)
- Less than $10,000 (11 reviews)
- $10,000 to $49,000 (3 reviews)
- $200,000 to $999,999 (1 reviews)

#### Very responsive

Wing Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Softfile](https://clutch.co/profile/softfile)
#### 4.3 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Sacramento, CA

#### Services Provided - Allocation of Expertise by Percentage
- 75% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing

#### Company description
Softfile is a company specializing in Contact Center Services and back-office solutions, including Inbound Call Center and Customer Support Services. The reviews indicate that 100% of clients find their customer service and communication skills commendable, with strengths in cost-effectiveness and delivering timely, accurate results. Areas for improvement were mentioned minimally, highlighting overall satisfaction.
[Visit Website](http://www.softfile.com/)


#### 3 reviews mention Call Center Services

Consumer Products Claims Processing
5.0/5 — 
- 2 of 3 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/softfile/138117)

#### Experience in 3 industries

Softfile demonstrates notable expertise in the Information Technology, Healthcare, and Consumer Products industries. Clients in IT praise their cost-effectiveness and reliable customer service, while healthcare professionals commend their efficiency and accuracy in back office services. Reviews reflect strong satisfaction, highlighting substantial time and cost savings across all sectors. Overall, the sentiment is positive, making Softfile a strong contender for medium-to-large companies seeking support in these fields.
[Read All Reviews](https://clutch.co/profile/softfile?verified=true#reviews)

##### Human Resources Experience
Softfile demonstrates strong expertise in providing back office services within the Human Resources industry, with clients praising their accuracy and efficiency. One client noted significant cost savings and recommended Softfile for medium to large companies, highlighting their ability to deliver quality work promptly. Overall sentiment is highly positive, underscoring the provider's strengths in client service and communication, making them a suitable choice for businesses seeking reliable HR support.
- 1 review for human resources industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Content Accuracy Services for Health Company (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/softfile/138076)

##### Information technology Experience
Softfile has garnered positive feedback in the Information Technology industry, particularly for their customer service and cost-effectiveness. Clients note significant savings, both in time and expenses, while highlighting the provider's reliability in handling inbound calls. With a long-term partnership of five years, clients appreciate Softfile's strength in delivering efficient solutions, although there is room for improvement in certain areas. Overall, the sentiment indicates a strong fit for businesses seeking dependable IT service partnerships.
- 1 review for information technology industry
- Unknown avg. project cost
- Order Processing for Information Technology Firm (3.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/softfile/146688)

##### Consumer Products Experience
Softfile has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in claims processing and efficient back office services. Clients praise their prompt turnaround times, quality of work, and effective communication. The overall sentiment reflects satisfaction with Softfile’s ability to save time and resources, making them a strong candidate for businesses seeking reliable support in the Consumer Products sector.
- 1 review for consumer products industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Consumer Products Claims Processing (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/softfile/138117)

#### 4.3 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend Softfile for its competitive pricing and strong value for money. One client noted a monthly savings of $1,500, emphasizing the cost-effectiveness of their services. Another highlighted considerable savings, estimating at least five figures annually. Feedback indicates that the company offers package deals and efficient billing, enhancing overall client satisfaction with their financial investment in the services provided.
[Read All Reviews](https://clutch.co/profile/softfile?verified=true#reviews)
- Less than $10,000 (1 reviews)
- $10,000 to $49,000 (1 reviews)

#### Completed projects in 3 cities
- Portland, Maine (1 projects)
- Providence, Rhode Island (1 projects)
- Scottsdale, Arizona (1 projects)

[View Reviews](https://clutch.co/profile/softfile?verified=true#reviews)

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### [TeleDirect Call Centers](https://clutch.co/profile/teledirect-call-centers)
- 250 - 999 employees
- Sacramento, CA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.teledirect.com/)


---

### [transcosmos](https://clutch.co/profile/transcosmos)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10,000+ employees
- Sacramento, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 25% Call Center Services
- 50% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
[Visit Website](http://www.transcosmosomniconnect.com/)


#### 50% of employees work in Sacramento office
Sacramento, CA
3851 N Freeway Blvd, Suite 100
2 - 5 employees
916-562-2235
[See All Locations (3)](https://clutch.co/profile/transcosmos#location)

---

### [TLC Tech, Inc.](https://clutch.co/profile/tlc-tech)
- 10 - 49 employees
- Sacramento, CA

#### Services Provided - Allocation of Expertise by Percentage
- 15% BI & Big Data Consulting & SI
- 10% Call Center Services
- 10% Cloud Consulting & SI
- 25% IT Managed Services
- 15% Cybersecurity
- 15% IT Strategy Consulting
- 10% Other IT Consulting and SI

#### Company description
IT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.
[Visit Website](https://www.tlctech.com/)


---

### [InstinctX](https://clutch.co/profile/instinctx)
#### 5 out of 5 star rating (2 reviews)
- 10 - 49 employees
- Sacramento, CA

#### Services Provided - Allocation of Expertise by Percentage
- 16% Back Office Outsourcing
- 16% Customer Service Outsourcing
- 16% Finance & Accounting Outsourcing (FAO)
- 16% Fractional CFO Services
- 20% Business Consulting
- 16% Sales Outsourcing

#### Company description
The talent you can’t find. The standard they can’t match. 
We build elite global teams that drive efficiency and cut costs - without compromising on quality. 
Businesses today are under pressure: rising costs, hiring challenges, and now tariffs. InstinctX helps companies scale smarter by placing highly skilled professionals in finance, IT, customer service, and operations - saving up to $5K per role, per month. 
We don’t just outsource. We engineer strategic, high-performance teams that integrate seamlessly into your business. 
Ready to scale? Let’s build.
[Visit Website](https://www.instinctx.io/)


---

### [Golden Goose Marketing](https://clutch.co/profile/golden-goose-marketing)
- $1,000+ minimum project size
- $100 - $149 average hourly rate
- 2 - 9 employees
- Sacramento, CA

#### Services Provided - Allocation of Expertise by Percentage
- 15% Custom Software Development
- 15% Call Center Services
- 10% Customer Service Outsourcing
- 15% Sales Outsourcing
- 15% Pay Per Click
- 15% Search Engine Optimization
- 15% Web Development

#### Company description
Golden Goose Marketing is a SEO services firm based in Sacramento, California. Their services include Search Engine Optimization and Pay Per Click.
[Visit Website](https://thegoldgoose.com)


---

### [Level 9 Virtual](https://clutch.co/profile/level-9-virtual)
#### 1 out of 5 star rating (1 reviews)
- 50 - 249 employees
- Roseville, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Call Center Services
- 20% Customer Service Outsourcing
- 20% Graphic Design
- 20% Social Media Marketing
- 20% Web Development

#### Company description
LEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
[Visit Website](https://www.level9virtual.com/)


#### Experience in 1 industry

Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.
[Read All Reviews](https://clutch.co/profile/level-9-virtual?verified=true#reviews)

##### Consulting Experience
Level 9 Virtual has received mixed feedback from consulting clients, highlighting expertise in virtual assistance and marketing automation. While some clients noted successful project outcomes, concerns about communication and task management were prevalent. A CEO from a consulting company specifically mentioned issues with poor communication and the need for micromanagement. Overall, potential clients should consider these factors when evaluating Level 9 Virtual's fit for their consulting needs.
- 1 review for consulting industry
- Less than $10,000 avg. project cost
- Virtual Assistance & Marketing for Consulting Company (1.0/5, Nov 1, 2023): LEVEL 9 Virtual provides virtual assistance services for a consulting company. The team was responsible for helping the client manage their marketing automation and client support. [Read Full Review](https://clutch.co/go-to-review/level-9-virtual/246228)

#### 1.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.
[Read All Reviews](https://clutch.co/profile/level-9-virtual?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [Telegenisys Inc](https://clutch.co/profile/telegenisys)
- 50 - 249 employees
- Fairfield, CA

#### Services Provided - Allocation of Expertise by Percentage
- 45% Back Office Outsourcing
- 10% Call Center Services
- 15% Customer Service Outsourcing
- 10% Financial Consulting
- 10% Business Consulting
- 10% Sales Outsourcing

#### Company description
Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
[Visit Website](https://www.telegenisys.com/)


---

### [JRivera Associates](https://clutch.co/profile/jrivera-associates)
- 2 - 9 employees
- Lodi, CA

#### Services Provided - Allocation of Expertise by Percentage
- 30% Call Center Services
- 30% Sales Outsourcing
- 40% Translation

#### Company description
JRivera Associates is a small Translation company based in Lodi, California. The team focuses on Translation and Call Center Services.
[Visit Website](https://www.jriva.com/)


---

### [TeleContact Resource Services](https://clutch.co/profile/telecontact-resource-services)
#### 4.6 out of 5 star rating (4 reviews)
- $1,000+ minimum project size
- 50 - 249 employees
- Riverbank, CA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Sales Outsourcing

#### Company description
TeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.
[Visit Website](https://trstelemarketing.com)


#### Exceptional results
Clients have reported exceptional results from their collaboration with TeleContact Resource Services, highlighting significant revenue growth and improved business metrics, including a 50% increase in orders. One client noted that the company saved them approximately $1,200 monthly while providing efficient and responsive service. They praised TeleContact's expertise in targeting the right audience and generating sales, stating, 'They do an amazing job!' Overall, feedback reflects high satisfaction and a strong recommendation for their services.
- Telemarketing & Lead Generation for Manufacturing Service (5.0/5, Nov 2, 2017): Our company has greatly benefited from Telecontact. We have recently noticed an improved business of around 50% more orders. Their strengths include having worked with the public. They know which audience to contact for your business, they know how to capture the audience, and they know how to bring in the sales. [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/25314)

#### 4 reviews mention Call Center Services

Business Services Company Telemarketing
5.0/5 — 
- 3 of 4 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/137543)

#### Experience in 4 industries

TeleContact Resource Services has received positive industry feedback, particularly in Advertising & Marketing, Manufacturing, Business Services, and Telecommunications. Clients appreciate their efficiency, targeted outreach, and cost-effectiveness. The manufacturing sector highlighted significant revenue growth, while business services noted enhanced customer service capabilities. Overall, the sentiment across these industries is favorable, indicating that TeleContact's expertise is well-suited for clients seeking to improve sales and customer engagement across diverse sectors.
[Read All Reviews](https://clutch.co/profile/telecontact-resource-services?verified=true#reviews)

##### Advertising & marketing Experience
TeleContact Resource Services demonstrates strong expertise in outbound marketing, effectively saving clients time and money through efficient service delivery. Clients appreciate their positive demeanor and the comprehensive nature of their offerings, which have led to ongoing partnerships since 2010. Overall, feedback reflects a solid reputation for generating new business and addressing customer issues, suggesting they are a reliable choice for firms seeking impactful marketing solutions.
- 1 review for advertising & marketing industry
- $10,000 – $49,000 avg. project cost
- Outbound Telemarketing Services for Advertising Company (3.5/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/25325)

##### Manufacturing Experience
TeleContact Resource Services has received positive feedback within the Manufacturing industry for their effective outbound sales strategies. Clients highlight the company's expertise in targeting the right audience, resulting in significant revenue growth and increased orders. Their efficiency, responsiveness, and ability to save clients time and money bolster their reputation. Overall, clients recommend TeleContact for their strong contribution to sales growth and effective communication, making them a strong fit for businesses in the Manufacturing sector.
- 1 review for manufacturing industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Telemarketing & Lead Generation for Manufacturing Service (5.0/5, Nov 2, 2017):  [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/25314)

##### Business services Experience
TeleContact Resource Services demonstrates considerable expertise in the Business services industry, particularly in telemarketing and customer service. Clients appreciate their efficiency, fast response times, and the financial savings they provide, often amounting to significant monthly reductions in operational costs. With long-term partnerships highlighted, the overall sentiment is highly positive, indicating that TeleContact is an ideal choice for businesses seeking to enhance productivity and customer interaction.
- 1 review for business services industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Business Services Company Telemarketing (5.0/5, Aug 14, 2017):  [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/137543)

##### Telecommunications Experience
TeleContact Resource Services demonstrates strong expertise in the Telecommunications industry, particularly in outbound services and customer verification. Clients report increased efficiency and significant cost savings, with a high level of satisfaction regarding the provider's capabilities in conducting outbound calls and enhancing customer contact. The overall sentiment leans positive, highlighting the company's established reputation and reliable service delivery, making them a compelling choice for businesses seeking improvement in their telecommunications operations.
- 1 review for telecommunications industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Telecommunications Company Customer Verification (5.0/5, Aug 16, 2017):  [Read Full Review](https://clutch.co/go-to-review/telecontact-resource-services/137336)

#### 4.6 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive TeleContact Resource Services as offering good value for money. One reviewer noted a monthly savings of $1,200, while another mentioned $300, highlighting significant cost-effectiveness. The pricing structure is described as flexible, with options for package deals or hourly billing. Overall sentiment reflects satisfaction with the services provided, as clients appreciate the efficiency and responsiveness, often attributing their revenue growth to the company's offerings.
[Read All Reviews](https://clutch.co/profile/telecontact-resource-services?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $10,000 to $49,000 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [Gadgetsick](https://clutch.co/profile/gadgetsick)
- $10,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Concord, CA

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% IT Managed Services

#### Company description
Founded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services.
[Visit Website](http://www.gadgetsick.com)


---

### [Telecom, Inc.](https://clutch.co/profile/telecom)
#### 5 out of 5 star rating (2 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Oakland, CA

#### Services Provided - Allocation of Expertise by Percentage
- 24% Call Center Services
- 60% Customer Service Outsourcing
- 16% Sales Outsourcing

#### Company description
Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
[Visit Website](http://www.telecominc.com)


#### Timely
Telecom, Inc. received positive feedback regarding their timeliness and communication efficiency. The client highlighted that communication was clear and consistent through various channels, including weekly calls and emails, facilitating an effective collaboration. The promptness in addressing escalated customer issues was particularly noted, which contributed to a seamless operational experience. Overall, the sentiment reflects satisfaction with Telecom's ability to manage customer service operations in a timely manner, allowing the client to focus on improving their e-commerce business.

#### Experience in 2 industries

Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.
[Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews)

##### Energy & natural resources Experience
Telecom, Inc. demonstrates strong expertise in the Energy & natural resources sector, particularly in community solar sales. Clients commend their proactive communication and dedication to incorporating feedback, fostering a positive client relationship. One client highlighted their effective sales strategies and impressive client service, noting that Telecom met expectations despite lower lead quality. Overall, their commitment to client satisfaction and adaptability positions them as a reliable partner for projects in the Energy & natural resources industry.
- 1 review for energy & natural resources industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Solar Sales Company (5.0/5, Feb 24, 2023): Telecom, Inc. provided call center services for a solar sales company. The team contacted prospective investors to help them learn and invest in solar energy.
 [Read Full Review](https://clutch.co/go-to-review/telecom/182723)

##### Manufacturing Experience
Telecom, Inc. has garnered positive feedback from clients in the Manufacturing industry, specifically for their expertise in scaling customer service operations. Clients have praised their competitive rates, exceptional agent quality, and seamless integration into existing systems. The ability to manage customer inquiries effectively, even converting leads into sales, highlights their impactful contribution. Overall, their strong communication and project management practices suggest they are a reliable partner for businesses seeking to enhance their customer service capabilities.
- 1 review for manufacturing industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Customer Support Services for Furniture Company (5.0/5, Feb 16, 2023): A furniture company hired Telecom, Inc. to manage and scale their customer service operation. The team was tasked with servicing customers across US time zones. They handled calls, chats, and service issues.
 [Read Full Review](https://clutch.co/go-to-review/telecom/181418)

#### 4.8 out of 5.0 rating for cost

What Clients Have Said
Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.
[Read All Reviews](https://clutch.co/profile/telecom?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)
- $50,000 to $199,999 (1 reviews)

---

### [Reliable Receptionist](https://clutch.co/profile/reliable-receptionist)
- $1,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Walnut Creek, CA

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Reliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.
[Visit Website](http://www.ReliableReceptionist.com)


---

### [Five9](https://clutch.co/profile/five9)
#### 2.5 out of 5 star rating (2 reviews)
- $100 - $149 average hourly rate
- 250 - 999 employees
- San Ramon, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 60% CRM Consulting and SI
- 20% ERP Consulting and SI
- 10% Other IT Consulting and SI

#### Company description
Five9 is a technology solutions provider specializing in contact center operations and Salesforce integration. Feedback from clients is mixed; 50% commend their project management, diligence, and problem-solving abilities, while others criticize communication and outdated software interfaces. Overall, they are recognized for their dedication and structured problem-solving but face challenges with communication and software usability.
[Visit Website](http://www.five9.com/)


#### Helpful
Clients have expressed high satisfaction with Five9's responsiveness and project management capabilities. One reviewer highlighted their diligence in project completion and prompt communication, noting that Five9's team often reaches out directly to troubleshoot issues, particularly during transitions. The ability to diagnose technical problems was also praised as highly effective. Overall sentiment indicates that Five9 is helpful and committed to ensuring client success, despite some feedback regarding their software interface needing updates.
- Sales & Marketing Support for Legal Service Access Firm (4.0/5, Jul 29, 2020): When we transitioned to work from home, Five9 was really helpful in troubleshooting some of the issues my team was dealing with. The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition. Also, their ability to diagnose technical problems is excellent. Five9 provides really structured approaches to finding solutions. It’s very helpful. [Read Full Review](https://clutch.co/go-to-review/five9/25697)

#### Experience in 2 industries

Five9 has received mixed feedback across industries. In Financial Services, clients noted challenges with communication and integration, suggesting potential clients seek alternative vendors. Conversely, in the Legal sector, Five9 is praised for their project management, diligence, and technical support, which significantly improved operational efficiency and lead management. Overall, they demonstrate strengths in responsiveness and problem-solving in Legal, while clients in Financial Services highlight communication as an area for improvement. Organizations in the Legal industry may find them to be a better fit.
[Read All Reviews](https://clutch.co/profile/five9?verified=true#reviews)

##### Financial services Experience
Feedback from the financial services industry indicates that while Five9 possesses strong software implementation capabilities, challenges in communication, particularly across time zones, have hindered project success. Clients highlight the need for improved support in Salesforce integration and training, with one reviewer expressing dissatisfaction with the overall process. Despite these concerns, the provider's project management strengths and effective software solutions suggest potential clients should carefully evaluate their communication practices before engagement.
- 1 review for financial services industry
- $10,000 – $49,000 avg. project cost
- Sales Force Support & Training for Finance Company  (1.0/5, May 24, 2022): A finance company engaged with Five9 for ongoing Salesforce integration, training, and support.
 [Read Full Review](https://clutch.co/go-to-review/five9/20288)

##### Legal Experience
The reviews highlight Five9's strong expertise in enhancing legal service operations through effective contact center solutions. Clients commend their prompt communication, project completion focus, and adept troubleshooting, particularly during transitions to remote work. The impact on operational efficiency and sales growth is notable, positioning Five9 as a valuable partner in the Legal industry. However, some feedback points to the need for interface improvements. Overall, their commitment to client success makes them a suitable choice for legal service firms.
- 1 review for legal industry
- $10,000 – $49,000 avg. project cost
- Sales & Marketing Support for Legal Service Access Firm (4.0/5, Jul 29, 2020): Five9 was hired to improve a legal service access firm’s autodialing efforts. The team worked to automate dialing to prioritize new leads while continuing to nurture older leads.
 [Read Full Review](https://clutch.co/go-to-review/five9/25697)

#### 2.8 out of 5.0 rating for cost

What Clients Have Said
Client feedback on Five9 indicates mixed sentiments regarding overall value and cost. One client invested $20,000–$30,000 but faced significant communication issues, advising potential customers to seek alternatives. Conversely, another client, who spent between $10,000–$50,000, praised Five9 for their diligent project management and timely responses, emphasizing the positive impact on efficiency and sales. Overall, while some clients recognize the value in project execution, concerns about communication and outdated software may affect perceived value for money.
[Read All Reviews](https://clutch.co/profile/five9?verified=true#reviews)
- $10,000 to $49,000 (2 reviews)

---

### [ALFATEK](https://clutch.co/profile/alfatek)
- $100 - $149 average hourly rate
- 2 - 9 employees
- Concord, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% Branding
- 20% Cybersecurity
- 20% Sales Outsourcing
- 20% Search Engine Optimization
- 20% Social Media Marketing

#### Company description
ALFATEK is a Concord, California-based branding agency. They offer Branding and Social Media Marketing.
[Visit Website](https://alfatek.team/)


---

### [Call24 Communications](https://clutch.co/profile/call24-communications)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Pleasant Hill, CA

#### Services Provided - Allocation of Expertise by Percentage
- 75% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
Call24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.call24.com/)


---

### [Packet Fusion](https://clutch.co/profile/packet-fusion)
- 250 - 999 employees
- Pleasanton, CA

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Midsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
[Visit Website](https://www.packetfusion.com/)


---

### [Numa](https://clutch.co/profile/numa)
#### 5 out of 5 star rating (5 reviews)
- 10 - 49 employees
- Oakland, CA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Call Center Services
- 40% Customer Service Outsourcing
- 20% Sales Outsourcing

#### Company description
Numa, a communications solutions provider, offers services that enhance customer interaction through features like text messaging from business landlines and automated voicemail responses. Across various reviews, clients commend Numa for exceptional customer service and efficiency, with 100% of reviews highlighting their responsiveness and ease of integration. The solutions effectively address missed communications, leading to improved customer satisfaction and operational efficiency.
[Visit Website](https://www.numa.com)


#### Easy to work with
Clients consistently describe Numa as efficient and easy to work with. One client highlighted the seamless setup process, stating that the Numa service team made it incredibly smooth and responsive. Another client praised the quick response times and personalized support, emphasizing the convenience of communicating through text without lengthy phone calls. Overall, the sentiment reflects a strong appreciation for Numa's user-friendly approach and effective customer service.
- Text Services for Salon (5.0/5, Mar 5, 2020): They are efficient and easy to work with. [Read Full Review](https://clutch.co/go-to-review/numa/30028)

#### Experience in 5 industries

Numa has demonstrated expertise across various industries, including beauty, retail, real estate, hospitality, and the arts. Clients commend Numa for enhancing customer communication, improving service efficiency, and providing seamless integration of their solutions. Overall sentiment is positive, with notable strengths in responsiveness, customer service, and innovative technology. Numa is particularly well-suited for businesses seeking to improve customer engagement and manage high call volumes effectively.
[Read All Reviews](https://clutch.co/profile/numa?verified=true#reviews)

##### Real estate Experience
Numa has demonstrated significant expertise in the real estate sector, specifically in enhancing communications for property management. Clients commend their seamless integration of call handling solutions, which has improved responsiveness to leasing inquiries and urgent resident issues. The high level of customer service and customization to brand needs has left a positive impact, highlighting Numa's commitment to client satisfaction. Overall, their solutions are well-regarded, though minor transcription issues have been noted. They are seen as a reliable partner for real estate professionals.
- 1 review for real estate industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Virtual Receptionist Service for Property Management (5.0/5, Feb 25, 2020): Numa has provided call-answering services for a student housing building. Their team set up a sophisticated text-notification system to enable the client to respond to after-hours calls in a timely manner.
 [Read Full Review](https://clutch.co/go-to-review/numa/147288)

##### Hospitality & leisure Experience
Numa has received positive feedback from the hospitality sector, notably from Waterman's Surfside Grille, where their automated messaging service significantly enhanced customer engagement. The restaurant reported smoother communication, allowing guests to receive prompt answers to common inquiries via text, thereby alleviating pressure on staff during peak hours. Clients commend Numa for its user-friendly system and exceptional support, indicating a strong fit for businesses seeking to improve customer service efficiency and responsiveness in the hospitality industry.
- 1 review for hospitality & leisure industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Phone Messaging Service for Surfside Grille (5.0/5, Feb 24, 2020): Numa set up a phone-based messaging service that automatically answers common customer questions. It allows stakeholders to send text messages to restaurant guests from their landline number.
 [Read Full Review](https://clutch.co/go-to-review/numa/146092)

##### Arts, entertainment & music Experience
Numa has received positive feedback from clients in the Arts, entertainment & music industry, highlighting its ability to facilitate seamless communication for small business owners. Clients appreciate the exceptional customer service and the ability to operate their businesses around the clock without physical presence. Numa's services have proven invaluable in enhancing operational efficiency and maintaining client engagement during challenging times. This expertise positions Numa as a reliable partner for businesses seeking support in the Arts, entertainment & music sector.
- 1 review for arts, entertainment & music industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Voice Services for Salon (5.0/5, Mar 19, 2020): Numa handles the voice services for a salon. Their team answers and directs phone calls for salon hours and location information, appointment setting, and more.
 [Read Full Review](https://clutch.co/go-to-review/numa/39476)

##### Beauty & Cosmetics Experience
Numa has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting its efficiency and ease of use. Clients appreciate the enhanced communication capabilities, such as texting and missed call management, which have led to increased appointment bookings. Numa's prompt technical support and seamless integration into client workflows further solidify its reputation. Overall, Numa appears to be a strong partner for beauty salons seeking to improve client engagement and satisfaction.
- 1 review for beauty & cosmetics industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Text Services for Salon (5.0/5, Mar 5, 2020): A beauty salon hired Numa to help with texting and call forwarding. Clients can now book appointments and ask questions by texting the same phone number as the salon's landline any hour of the day.
 [Read Full Review](https://clutch.co/go-to-review/numa/30028)

##### Retail Experience
Numa has received positive feedback from retail clients, notably in enhancing customer service through its advanced messaging management system. The owner of Potomac River Running praised Numa for their thorough understanding of client needs and the seamless implementation of their technology, which effectively addressed missed calls. Clients commend Numa's responsive support and continuous improvements, reflecting significant positive impact on customer engagement and satisfaction in the retail sector.
- 1 review for retail industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Call Management Service for Athletic Shoe Retailer (5.0/5, Mar 1, 2020): Numa customized and rolled out their proprietary call response solution to an athletic shoe retailer. The solution used AI technology to address missed calls and manage messages.
 [Read Full Review](https://clutch.co/go-to-review/numa/26985)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients consistently express satisfaction with Numa's cost-effectiveness and value for money, noting that the service significantly enhances communication without the need for additional staffing. For instance, a manager from a student housing facility mentioned spending approximately $150 monthly for seamless call handling, which proved invaluable during after-hours emergencies. Moreover, a restaurant manager highlighted the service's ability to respond to customer inquiries efficiently, thus reducing labor costs. Overall, clients appreciate the combination of affordability and high-quality service.
[Read All Reviews](https://clutch.co/profile/numa?verified=true#reviews)
- Less than $10,000 (5 reviews)

#### Completed projects in 5 cities
- Washington, District of Columbia (1 projects)
- Kansas City, Missouri (1 projects)
- Pasadena, California (1 projects)
- Portland, Oregon (1 projects)
- Virginia Beach, Virginia (1 projects)

[View Reviews](https://clutch.co/profile/numa?verified=true#reviews)

---

### [Daevara Consulting](https://clutch.co/profile/daevara-consulting)
- $1,000+ minimum project size
- 2 - 9 employees
- Concord, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Business Consulting
- 20% Pay Per Click
- 25% Search Engine Optimization
- 35% Web Development

#### Company description
Daevara Consulting is a web development firm. They offer Web Development and Search Engine Optimization and are headquartered in Concord, California.
[Visit Website](https://www.daevara.com)


---

### [Performant](https://clutch.co/profile/performant)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Livermore, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% Accounting
- 80% Call Center Services

#### Company description
Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
[Visit Website](https://performantcorp.com/)


---

### [SaaScend](https://clutch.co/profile/saascend)
- 10 - 49 employees
- Concord, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% CRM Consulting and SI
- 20% Application Management & Support
- 20% Demand Generation Marketing
- 20% Business Consulting
- 20% Sales Outsourcing

#### Company description
CRM consulting and SI company SaaScend is based in Concord, California. The team specializes in CRM consulting and SI and Application Management & Support.
[Visit Website](https://www.saascend.com/)


---

### [Custom Communications](https://clutch.co/profile/custom-communications)
- 10 - 49 employees
- Livermore, CA

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.
[Visit Website](http://we-answer4you.com/)


---

### [Scale Support](https://clutch.co/profile/scale-support)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 30% Call Center Services
- 40% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
[Visit Website](https://scalesupport.co/)


---

### [Cannmore](https://clutch.co/profile/cannmore)
- $5,000+ minimum project size
- 2 - 9 employees
- San Ramon, CA

#### Services Provided - Allocation of Expertise by Percentage
- 25% Fractional CMO Services
- 25% Business Consulting
- 50% Sales Outsourcing

#### Company description
Cannmore is a Sales Outsourcing company launched in 2022. The small team offers Sales Outsourcing and Business Consulting.
[Visit Website](https://www.cannmore.com)


---

### [ezyteams](https://clutch.co/profile/ezyteams)
- < $25 average hourly rate
- 50 - 249 employees
- San Ramon, CA

#### Services Provided - Allocation of Expertise by Percentage
- 40% Back Office Outsourcing
- 10% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% Recruitment Process Outsourcing
- 10% Sales Outsourcing
- 10% Staffing

#### Company description
Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
[Visit Website](https://ezyteams.net)


---

### [Vanaa Tech LLC](https://clutch.co/profile/vanaa-tech)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- San Ramon, CA

#### Services Provided - Allocation of Expertise by Percentage
- 40% AI Development
- 20% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
Established in 2023, Vanaa Tech LLC is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Artificial Intelligence.
[Visit Website](https://vanaarcm.com/)


---

### [NaqviX](https://clutch.co/profile/naqvix)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- San Ramon, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Agents
- 15% Custom Software Development
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Application Management & Support
- 10% Customer Service Outsourcing
- 15% Mobile App Development
- 5% Social Media Marketing
- 15% Web Development

#### Company description
NaqviX is a custom software development company. Established in 2017, the firm provides Custom Software Development and Web Development.
[Visit Website](https://www.naqvix.com/)


---

### [Father Son Locksmith Store](https://clutch.co/profile/father-son-locksmith-store-22)
- 10 - 49 employees
- El Cerrito, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Building Security Services
- 20% Commercial Property Management
- 20% Business Consulting
- 20% Sales Outsourcing

#### Company description
Business Consulting company Father Son Locksmith Store was established in 1979. The small team offers Business Consulting and Back Office Outsourcing.
[Visit Website](http://www.ElCerrito.Father-Son-Locksmith-Store.com)


---

### [Direct Line](https://clutch.co/profile/direct-line)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 55% Call Center Services
- 30% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Direct Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.directlineinc.com/)


---

### [Topaz Services](https://clutch.co/profile/topaz-services)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Oakland, CA

#### Services Provided - Allocation of Expertise by Percentage
- 60% Call Center Services
- 40% Customer Service Outsourcing

#### Company description
Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
[Visit Website](http://www.topazservices.com/)


---

### [PIVOT Agency](https://clutch.co/profile/pivot-agency)
- 10 - 49 employees
- Walnut Creek, CA

#### Services Provided - Allocation of Expertise by Percentage
- 20% Branding
- 20% Business Consulting
- 20% Market Research
- 20% Sales Outsourcing
- 20% Sports Marketing

#### Company description
PIVOT Agency is a branding company. The Walnut Creek, California-based firm was established in 2013. Their team specializes in Branding and Market Research.
[Visit Website](https://pivot-agency.com/)


---

### [Safe & Key Shop](https://clutch.co/profile/safe-key-shop-16)
- 10 - 49 employees
- Oakland, CA

#### Services Provided - Allocation of Expertise by Percentage
- 30% Back Office Outsourcing
- 15% Commercial Property Management
- 30% Business Consulting
- 25% Sales Outsourcing

#### Company description
Safe & Key Shop is a Business Consulting company. Launched in 1988, the firm offers Business Consulting and Back Office Outsourcing.
[Visit Website](http://www.Oakland.Safe-Key-Shop.com)


---

### [Doctor Billing Experts](https://clutch.co/profile/doctor-billing-experts)
- $1,000+ minimum project size
- 10 - 49 employees
- Modesto, CA

#### Services Provided - Allocation of Expertise by Percentage
- 33% Back Office Outsourcing
- 33% Call Center Services
- 34% Customer Service Outsourcing

#### Company description
Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center Services.
[Visit Website](https://www.doctorcredentialings.com)


---

### [A&H Billing Specialties](https://clutch.co/profile/ah-billing-specialties)
- 2 - 9 employees
- Livermore, CA

#### Services Provided - Allocation of Expertise by Percentage
- 35% Back Office Outsourcing
- 30% Business Consulting
- 35% Sales Outsourcing

#### Company description
Back Office Outsourcing company A&H Billing Specialties is based in Livermore, California. They offer Back Office Outsourcing and Sales Outsourcing and were launched in 1999.
[Visit Website](https://ahbilling.com/)


---

### [LQ Digital](https://clutch.co/profile/lq-digital)
- $100,000+ minimum project size
- $150 - $199 average hourly rate
- 250 - 999 employees
- Oakland, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Conversion Optimization
- 10% Demand Generation Marketing
- 10% Digital Strategy
- 5% Performance Marketing
- 15% Affiliate Marketing
- 25% Search Engine Optimization
- 15% Social Media Marketing

#### Company description
LQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
[Visit Website](https://lqdigital.com/)


---

### [WHM Creative](https://clutch.co/profile/whm-creative-0)
- 10 - 49 employees
- Oakland, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Advertising
- 10% Branding
- 10% Content Marketing
- 10% Email Marketing
- 10% Media Planning & Buying
- 10% Sales Outsourcing
- 10% Search Engine Optimization
- 10% Social Media Marketing
- 10% Web Design
- 10% Web Development

#### Company description
Launched in 2009, WHM Creative is a small Advertising company based in Oakland, California. Their team offers Advertising and Branding.
[Visit Website](https://whmcreative.com/)


---

### [Vouris](https://clutch.co/profile/vouris)
- 10 - 49 employees
- Pleasanton, CA

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Business Consulting
- 25% Sales Outsourcing

#### Company description
Business Consulting company Vouris specializes in Business Consulting and Call Center Services. They were launched in 2020.
[Visit Website](https://www.vouris.com/)


---

### [Abeda Digital Services](https://clutch.co/profile/abeda-digital-services)
- 50 - 249 employees
- Mountain House, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Content Marketing
- 10% Content Writing Services
- 10% Graphic Design
- 10% Mobile & App Marketing
- 10% Performance Marketing
- 10% Sales Outsourcing
- 10% Pay Per Click
- 10% Search Engine Optimization
- 10% Social Media Marketing
- 10% Video Production

#### Company description
Abeda Digital Services, a social media marketing firm, was launched in 2013. The team offers Social Media Marketing and Content Marketing and is in Mountain House, California.
[Visit Website](https://www.abedadigital.com/)


---

### [Grey Matter Marketing, Inc.](https://clutch.co/profile/grey-matter-marketing)
- 10 - 49 employees
- Alamo, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Development
- 15% Branding
- 10% Content Writing Services
- 10% Generative AI
- 10% Market Research
- 15% Public Relations
- 10% Sales Outsourcing
- 10% Search Engine Optimization
- 10% Social Media Marketing

#### Company description
Grey Matter Marketing, Inc. Is a branding company. Headquartered in Alamo, California, their small team provides Branding and Public Relations. The agency was established in 2006.
[Visit Website](https://www.greymattermarketing.com/)


---

### [The One Page Business Plan Company](https://clutch.co/profile/one-page-business-plan-company)
- 10 - 49 employees
- San Ramon, CA

#### Services Provided - Allocation of Expertise by Percentage
- 30% Content Writing Services
- 50% Business Consulting
- 20% Sales Outsourcing

#### Company description
The One Page Business Plan Company is a Business Consulting company. The agency is headquartered in San Ramon, California. Their services include Business Consulting and Content Writing Services.
[Visit Website](https://onepagebusinessplan.com/)


---

### [Direct Line Tele Response](https://clutch.co/profile/direct-line-tele-response)
- < $25 average hourly rate
- 50 - 249 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 90% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.directlineanswers.com)


---

### [Elagoon Business Solutions](https://clutch.co/profile/elagoon-business-solutions)
- < $25 average hourly rate
- 250 - 999 employees
- Sacramento, CA

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Headquartered in Kolkata, India and Sacramento, California, Elagoon Business Solutions is an answering service. They provide Call Center Services.
[Visit Website](https://www.elagoonites.com)


#### 1% of employees work in Sacramento office
Sacramento, CA
4604 Lexington Crossing Lane
 employees
18444640752
[See All Locations (3)](https://clutch.co/profile/elagoon-business-solutions#location)

---

### [Echo Sports Marketing](https://clutch.co/profile/echo-sports-marketing)
- 2 - 9 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 10% Event Management
- 10% Business Consulting
- 10% Market Research
- 10% Marketing Strategy
- 10% Sales Outsourcing
- 10% Social Media Marketing
- 20% Sports Marketing
- 10% Staffing
- 10% Direct Marketing

#### Company description
Echo Sports Marketing, a Sports Marketing company, is in Berkeley, California. The team offers Sports Marketing and Direct Marketing.
[Visit Website](http://www.echosports.com/)


---

### [New Connections](https://clutch.co/profile/new-connections)
- 50 - 249 employees
- Berkeley, CA

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
New Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](http://www.connectcom.com)


---

### [Hartley and Associates](https://clutch.co/profile/hartley-associates)
- 10 - 49 employees
- Santa Rosa, CA

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 20% Customer Service Outsourcing

#### Company description
Founded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://hartley-associates.com/)


---

### [ClearCaptions, LLC](https://clutch.co/profile/clearcaptions)
- 50 - 249 employees
- Roseville, CA

#### Services Provided - Allocation of Expertise by Percentage
- 100% Call Center Services

#### Company description
Founded in 2011, ClearCaptions, LLC is a midsize Roseville, California-based answering service. Their team focuses on Call Center Services.
[Visit Website](https://clearcaptions.com)


---


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