Top Call Center Services & Voice Services for Media in New York
12 Companies
1 Leaders 11 Contenders
Best Call Center Companies & Voice Services for Media in New York
Sponsored
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSalesRoads offers a range of services, including Outbound Call Center and Contact Center Services, aimed at lead generation and customer engagement. Reviews consistently highlight their efficient project management, strategic lead enhancement, and commitment to client success. Clients appreciate their responsiveness, strategic execution, and ability to integrate seamlessly with existing operations, although initial onboarding can be challenging. Overall, SalesRoads is praised for its effective telemarketing services and customer-centric approach.
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Martal Group
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$1,000+$25 - $49 / hr250 - 999Oakville, CanadaServices provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
4.7 out of 5.0 rating for costProactiveTransparentCommunicative -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Great project management3 reviews mention Call Center ServicesWell-executed projectsCollaborative -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
Team playersProactiveEfficientExperienced -
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Martal Group
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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+$25 - $49 / hr250 - 999Uniondale, NYServices provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
4.7 out of 5.0 rating for costProactiveTransparentCommunicative -
$1,000+< $25 / hr1,000 - 9,999Jamestown, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingThe Connection provides Contact Center Services, including Inbound and Outbound Call Center and Customer Support Services. Client reviews highlight their effectiveness in answering calls, seamless customer integration, and significant time and cost savings. Strengths include adaptability, innovation, and consistent communication, with no noted areas for improvement.
4.5 out of 5.0 rating for costInnovativeEfficientAccommodating -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
CommunicativeWell-organized projectsCompleted projects in 2 countriesReasonable pricing -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Completed projects in 13 citiesDedicatedAccommodatingWell-organized projects -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Team playersExceptional performanceHard workingTimely -
$1,000+< $25 / hr250 - 999New York, NY
Services provided
50% Call Center Services50% OtherIn New York, New York, Conduit Global is a midsize answering service company. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
60% Call Center Services20% Graphic Design20% IT Managed ServicesFSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Call Center Services55% Transcription25% Translation +1 service10% Video ProductionMaestra is a Transcription company. They were founded in 2018, and their services include Transcription and Translation.
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$5,000+Undisclosed10 - 49New York, NY
Services provided
50% Email Marketing50% Sales OutsourcingFlowd specializes in lead generation and email marketing outreach. The overall feedback across reviews highlights their effectiveness in generating high-quality leads, excellent project management, and strong communication. Clients commend Flowd's ability to adapt to their needs, quick response times, and the collaborative, team-like approach they bring to projects.
4.9 out of 5.0 rating for costCommunicativeTeam playersResults-oriented -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
15% Call Center Services50% Translation10% Customer Service Outsourcing +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
AccessibleExceeds expectationsTrustworthyEasy to work with -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
Exceeds expectationsAccessible5.0 out of 5.0 rating for costProfessional -
$1,000+$200 - $300 / hrFreelancerNew York, NY
Services provided
10% Call Center Services10% Advertising10% Branding +7 services10% Broadcast Video10% Corporate Training & Coaching10% Digital Strategy10% Mobile & App Marketing10% Social Media Marketing10% Translation10% Video ProductionElvis Di Marcantonio is an Advertising company. Based in New York, New York and Caracas, Venezuela, the team offers Advertising and Branding.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Business Consulting20% Marketing Strategy20% Sports Marketing +4 services10% Event Marketing10% Funding & Investment10% Public Relations10% Sales OutsourcingRubicon Talent is a Marketing Strategy company. Established in 2017, their team provides Marketing Strategy and Business Consulting.
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$1,000+$100 - $149 / hr10 - 49New York, NY
Services provided
25% Email Marketing25% Sales Outsourcing25% Web Development +2 services15% Custom Software Development10% AR/VR DevelopmentSourch Technologies Pvt. Ltd. specializes in digital marketing solutions and web development, offering services such as lead generation, social media management, and brand building. Reviews highlight their exceptional project management, outstanding customer support, and significant impact on revenue growth, although there is a suggestion for improvement in email marketing.
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UndisclosedUndisclosed2 - 9Armonk, NY
Services provided
30% Sports Marketing20% Branding20% Content Marketing +3 services10% Advertising10% Business Consulting10% Sales OutsourcingLaunched in 2013, Equity Sports Partners is a Sports Marketing company. The agency specializes in Sports Marketing and Branding.
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UndisclosedUndisclosed1,000 - 9,999New York, NY
Services provided
10% Call Center Services10% AI Development10% Application Management & Support +7 services10% Application Testing10% Cloud Consulting & SI10% Computer Engineering10% IT Managed Services10% IT Strategy Consulting10% Robotics Process Automation10% UX/UI DesignGenisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for Media in New York
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$1,000+< $25 / hr1,000 - 9,999Jamestown, NY
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
6.8/40.00/20 Reviews1.2/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
22.5/40.016.4/20 Reviews0.9/10 Clients & Experience5.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Uniondale, NY
Ability to deliver
39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+$200 - $300 / hrFreelancerNew York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Armonk, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other
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