# Top Call Center Companies & Services for Legal Firms Looking for a legal contact center? We have a list of the best legal call centers & client reviews. Hire a trusted Attorneys contact center today! We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Centers Services for Legal Firms Ratings Updated: Jul 30, 2026 ### [Smith.ai](https://clutch.co/profile/smithai) #### 4.8 out of 5 star rating (77 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 10% Back Office Outsourcing - 50% Call Center Services - 10% Conversion Optimization - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Smith.ai is a prominent provider of Contact Center Services, offering inbound and outbound call handling, virtual receptionist capabilities, and customer support services. Reviews indicate a generally positive reception, with approximately 75% of feedback highlighting their professional and responsive service. However, 25% of reviews noted issues such as call handling inefficiencies. Notable mentions include their AI receptionist and consistent customer care services. [Visit Website](https://smith.ai/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bundle-call-centers) #### Receptive Clients have expressed a positive sentiment regarding Smith.ai's receptiveness to feedback and issues. One law firm owner noted, 'When I have concerns, I get an immediate response,' highlighting their responsiveness. Additionally, feedback indicated that Smith.ai is 'constantly adding new features' and is 'receptive to help when there are issues,' which underscores their commitment to client satisfaction and adaptability. #### 65 reviews mention Call Center Services Call Center Services for Travel Agency 5.0/5 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price. - 60 of 65 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/smithai/388892) #### Experience in 9 industries Smith.ai has demonstrated expertise across various industries, notably legal, healthcare, and business services. Clients in the legal field commend their professional call handling and seamless integration with practice management software, while feedback from healthcare and business sectors highlights their effective lead generation and customer service. Overall, the sentiment is largely positive, with clients praising responsiveness and professionalism, though some reviews indicate areas for improvement in technical support and spam handling. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) ##### Financial services Experience Smith.ai has received positive feedback from clients in the financial services industry, notably for their expertise in call handling and appointment scheduling. Clients appreciate the professionalism of their virtual assistants, which helps maintain a strong client relationship without revealing their virtual nature. Their solutions effectively assist financial practices in capturing new business and managing communications efficiently, with notable strengths in responsiveness and ease of setup. Overall, Smith.ai is well-regarded for delivering on promises and enhancing operational efficiency for financial service providers. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Work for Financial Planner (5.0/5, May 21, 2020): A financial practice hired Smith.ai to answer its phones. They cover phones during working hours, evenings, and weekends, scheduling appointments, filtering sales calls, and making outbound calls occasionally. [Read Full Review](https://clutch.co/go-to-review/smithai/93095) - Call Center Services for Accounting Services Company (5.0/5, Jul 9, 2025): Smith.ai provides ongoing call center services for a tax and accounting firm. The team answers calls, takes messages, forwards calls, and responds to customers' queries. [Read Full Review](https://clutch.co/go-to-review/smithai/388861) ##### Healthcare Experience Smith.ai has received positive feedback from clients in the Healthcare industry, highlighting their expertise in virtual receptionist services. Clients appreciated Smith.ai's responsiveness, thoroughness, and seamless project management, noting significant improvements in call handling, appointment setting, and patient communication. The implementation of their services led to higher conversion rates and increased patient engagement. Overall, Smith.ai is well-regarded for enhancing operational efficiency within healthcare practices, making them a strong candidate for similar projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021) - Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718) ##### Other Industry Experience Smith.ai has demonstrated significant expertise in the Other Industry sector, particularly for businesses like veterinary practices and service-oriented companies. Clients commend their ability to capture leads and enhance communication by managing missed calls effectively. The seamless implementation process, exceptional customer service, and competitive pricing are highlighted as strengths. Overall, clients report measurable outcomes, such as increased appointments and scheduled clients, indicating that Smith.ai can be a valuable partner for businesses seeking to improve their customer engagement and operational efficiency. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy. [Read Full Review](https://clutch.co/go-to-review/smithai/144222) - AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174) ##### Hospitality & leisure Experience Smith.ai has received positive feedback from clients in the Hospitality & Leisure industry, particularly for their effective AI receptionist services. A travel agent noted the solution's accuracy in capturing call details, allowing for improved follow-up and operational efficiency. Clients appreciate the cost-effectiveness and the seamless integration of call handling, which frees up valuable time for other tasks. Overall, Smith.ai demonstrates significant expertise and impact, making them a strong fit for businesses seeking to enhance customer engagement in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Travel Agency (5.0/5, Jul 10, 2025): Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price. [Read Full Review](https://clutch.co/go-to-review/smithai/388892) ##### Other industries Experience Smith.ai has garnered positive feedback across various sectors, particularly within the Other industries category. Clients commend their expertise in virtual receptionist services, showcasing strengths in responsiveness and seamless project management. A healthcare clinic noted enhanced call handling and appointment scheduling, while a veterinary practice highlighted increased lead conversion. Overall, clients appreciate the professional demeanor of Smith.ai's team, making them a solid choice for businesses seeking reliable communication solutions. - 8 reviews for other industries industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat. [Read Full Review](https://clutch.co/go-to-review/smithai/120150) - Chatbot Solution for Legal Nonprofit (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members. [Read Full Review](https://clutch.co/go-to-review/smithai/121923) - Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy. [Read Full Review](https://clutch.co/go-to-review/smithai/144222) - Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021) - Call Center Services for HVAC Contractor (0.5/5, Oct 3, 2023): Smith.ai provided call center services for an HVAC contractor. The team was responsible for answering end customer's calls and messages while adhering to a structured script. [Read Full Review](https://clutch.co/go-to-review/smithai/237473) - AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174) - Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718) - Call Center Services for IT Services Provider (5.0/5, Jan 3, 2026): Smith.ai provides call center services for an IT services provider. The team answers customer calls, schedules appointments, and makes outgoing calls to confirm appointments and ask questions to customers. [Read Full Review](https://clutch.co/go-to-review/smithai/428226) ##### Utilities Experience Smith.ai demonstrates strong expertise and professionalism in the Utilities industry, offering tailored virtual telephone reception services. Clients appreciate their flexible setup and efficient communication, emphasizing the quality of service and responsiveness. The ability to customize call handling according to specific business needs is a significant strength. Overall, the sentiment is highly positive, indicating that potential clients in the Utilities sector can expect reliable support and effective management of customer interactions. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Reception Services for Defense Attorney (5.0/5, May 28, 2020): Smith.ai is providing virtual telephone reception services for a defense attorney. For incoming calls, they take messages or forward the calls. [Read Full Review](https://clutch.co/go-to-review/smithai/97794) ##### Arts, entertainment & music Experience Smith.ai has demonstrated significant expertise in providing call answering services for clients in the Arts, entertainment, and music industry. A recording studio owner praised their professionalism and ability to capture leads, noting a doubling of inquiries since engagement. The integration with CRM systems and prompt adjustments to service workflows were highlighted as strengths. Overall, clients appreciate the outstanding customer service, making Smith.ai a reliable partner for enhancing operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recording Studio (5.0/5, May 9, 2020): Smith.ai provided call answering services for a recording studio. The team books appointments for the client, schedules consultations, and answer's customer's questions. [Read Full Review](https://clutch.co/go-to-review/smithai/83287) ##### IT Services Experience Smith.ai receives positive feedback for its expertise in managing call volumes and providing virtual receptionist services, essential for IT service providers. Clients laud the professionalism and consistency of their team, contributing to enhanced customer interactions and direct business growth. Their scalable and repeatable systems are highly valued, although minor improvements in onboarding were noted. Overall, Smith.ai is deemed a strong partner for IT service organizations seeking reliable and effective call management solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat. [Read Full Review](https://clutch.co/go-to-review/smithai/120150) ##### Legal Experience Smith.ai has received positive feedback from various legal firms regarding their virtual receptionist services, emphasizing their professionalism, responsiveness, and ability to handle call intakes effectively. Clients particularly appreciate the seamless integration with practice management software, detailed call notes, and the ability to filter out spam calls. However, some reviews indicate occasional issues with call handling. Overall, Smith.ai is viewed as a valuable partner for legal practices looking to enhance client communication and streamline operations. - 53 reviews for legal industry - 49 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Engagement for Law Firm (5.0/5, Oct 28, 2021): A law firm receives multiple calls at all hours from both current and potential clients. They tapped Smith.ai in order to field these calls and manage the workload on their behalf. [Read Full Review](https://clutch.co/go-to-review/smithai/3537) - Appointment Setting for Law Office (5.0/5, Dec 17, 2021): Smith.ai is providing appointment setting services for a law office. They're tasked with answering and filtering calls and collecting contact information from callers and emailing them to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/6998) - Virtual Receptionists for Law Firm (5.0/5, Jan 3, 2022): Smith.ai provides virtual receptionist services for a law firm. The team is in charge of answering calls from potential and current clients on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/7794) - Virtual Receptionist Services for Law Firm (5.0/5, Apr 12, 2022): Smith.ai is providing virtual receptionist services for a law firm. Their responsibilities include managing the inflow of calls, verifying leads, evaluating potential clients, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/15715) - Call Center Services for Law Firm (5.0/5, May 25, 2022): Describe.ai provides 24/7 answering services for a local law firm. They take messages and send them to the client for each call that comes through. [Read Full Review](https://clutch.co/go-to-review/smithai/20461) - Ongoing Call Support for Law Firm (4.0/5, May 31, 2022): A law firm hired Smith.ai to manage their virtual receptionist services. The assigned team handles calls and schedules consultations for prospective and current clients 24/7. [Read Full Review](https://clutch.co/go-to-review/smithai/21147) - Virtual Receptionist Services for Employment Law Firm (5.0/5, Jun 16, 2022): Smith.ai provides virtual receptionist services for an employment law firm. Their resources handle all incoming calls for the client and transmit the information that they gain from the callers to the company.  [Read Full Review](https://clutch.co/go-to-review/smithai/23233) - Virtual Receptionist Services for Immigration Law Firm (5.0/5, Jun 28, 2022): Smith.ai serves as the 24/7 virtual receptionist of an immigration law firm. They answer and make calls in English and Spanish using the client-provided script and send the call recordings to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/24647) - Answering Services for Law Firm (5.0/5, Feb 28, 2020): Smith.ai provides answering services for a boutique law firm. This includes answering all of the client's calls during business hours and following up with voicemails after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/26391) - Virtual Receptionist Services for Criminal Defense Practice (5.0/5, Jul 30, 2020): Smith.ai provides virtual receptionist services for a criminal defense practice. the team is responsible for screening potential clients and taking messages from current clients. [Read Full Review](https://clutch.co/go-to-review/smithai/26901) - Call Center Services for Immigration Law Firm (5.0/5, Mar 3, 2020): Smith.ai manages the call center, routing calls to the in-house team and taking accurate messages as needed. [Read Full Review](https://clutch.co/go-to-review/smithai/29063) - Intake Services for Law Firm (5.0/5, Aug 4, 2020): Smith.ai provides call center services for a law firm. The team is responsible for creating an intake script, handling client intake, and providing a call synopsis. [Read Full Review](https://clutch.co/go-to-review/smithai/30799) - Call Center Services for Legal Firm (5.0/5, Mar 13, 2020): Smith.ai provided virtual receptionist services for a legal firm. The team went on to answer all incoming calls, collect payments, and schedule consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/36263) - Virtual Reception Services for Small Law Firm (5.0/5, Mar 27, 2020): Smith.ai is providing virtual receptionist services for a small law firm. [Read Full Review](https://clutch.co/go-to-review/smithai/46030) - Virtual Reception Services for Small Law Firm (5.0/5, Jan 28, 2021): Smith.ai provides ongoing virtual reception services for a small law firm. The team answers incoming calls, schedule calls, and follow up on leads and clients. [Read Full Review](https://clutch.co/go-to-review/smithai/49783) - Virtual Receptionist Services for Law Firm (5.0/5, Sep 4, 2020): A law firm hired Smith.ai to handle its scheduling and act as the first point of contact for the business. [Read Full Review](https://clutch.co/go-to-review/smithai/56905) - Call Center Services for Law Firm (5.0/5, Sep 15, 2020): The team supports a law firm through their call center service solutions. Smith.ai answers inbound calls, collects detailed information, and place outbound calls for the company. [Read Full Review](https://clutch.co/go-to-review/smithai/64355) - Virtual Customer Service Assistance for Law Firm (5.0/5, Jun 29, 2021): Smith.ai is working for a law firm as their virtual receptionist. Their main task is to receive incoming calls to organize for the firm.  [Read Full Review](https://clutch.co/go-to-review/smithai/68567) - Call Center Services for Law Firm (5.0/5, Jul 8, 2021): Smith.ai was hired by a law firm to handle their calls. They are in charge of screening the calls that the client receives, transferring prospective clients for immediate handling and screening out the rest. [Read Full Review](https://clutch.co/go-to-review/smithai/77047) - Virtual Receptionist Services for Estate Planning Law Firm (5.0/5, May 4, 2020): A boutique estate planning firm hired Smith.ai for virtual receptionist services. They provide 24/7 phone answering services. [Read Full Review](https://clutch.co/go-to-review/smithai/77755) - Outsourced Receptionist for Law Firm (5.0/5, May 6, 2020): Smith.ai provided outsourced phone support and receptionist work for a law firm. Their team was trained on the firm's needs before answering calls in a professional manner.  [Read Full Review](https://clutch.co/go-to-review/smithai/80001) - Virtual Receptionist for Private Law Firm (5.0/5, May 6, 2020): Smith.ai provided a virtual receptionist for a private law practice. Their rotating staff provided both call-back and intake services in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/smithai/80110) - Virtual Receptionists for Attorney (5.0/5, May 7, 2020): An attorney hired Smith.ai to answer phone calls during office hours. The receptionist takes basic information from the caller, transcribes the information, and emails it to the attorney. [Read Full Review](https://clutch.co/go-to-review/smithai/81547) - Phone Answering Services for Law Firm (5.0/5, Dec 31, 2021): A law firm has tasked Smith.ai with handling their client calls. The team responds to queries based on a pre-provided script and generates call summaries upon concluding each conversation. [Read Full Review](https://clutch.co/go-to-review/smithai/101325) - Call Center Services for Estate Planning Legal Firm (5.0/5, Jun 4, 2020): Smith.ai provided call center services for an estate planning law practice. The team serves as a receptionist for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/104218) - Virtual Reception & Intake Services for Law Firm (5.0/5, Jun 20, 2020): Smith.ai provides virtual reception and intake services for a law firm. They take detailed messages and schedule appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/117440) - Voice Services & Chatbot Integration for Law Firm (4.5/5, Jan 16, 2020): Providing answering services at first, Smith.ai’s scope changed to setting up and maintaining a chatbot for a law firm. They built a playbook and integrated the tool with the client’s CRM to collect leads. [Read Full Review](https://clutch.co/go-to-review/smithai/119269) - Voice Services for Law Firm (5.0/5, Jan 17, 2020): Smith.ai provides ongoing call services for a law firm. They handle inbound and outbound calls, along with managing the chat tool and scheduling any consultations or calls.  [Read Full Review](https://clutch.co/go-to-review/smithai/120246) - Call Center Services for Tenant Law Firm (5.0/5, Jun 24, 2020): Smith.ai provides call center services for a tenant law firm. The team is responsible for reception services, taking over 100 calls from potential and existing customers and providing 24-hour services. [Read Full Review](https://clutch.co/go-to-review/smithai/120567) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 6, 2020): Smith.ai provided virtual receptionist services for a small law firm. The team was responsible for answering calls, taking and passing along messages, and scheduling consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/128691) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 7, 2020): Smith.ai provided virtual receptionist services for an immigration law firm. They supplied call-answering and call response services. [Read Full Review](https://clutch.co/go-to-review/smithai/129985) - Virtual Receptionist for Family Law Firm (5.0/5, Jul 9, 2020): Smith.ai provides virtual receptionist services for a family, criminal, and car wreck legal firm. The team is responsible for answering incoming calls 24 hours a day. [Read Full Review](https://clutch.co/go-to-review/smithai/131408) - Call Center Services for Law Firm (5.0/5, Sep 13, 2021): Smith.ai provides call center services for a law firm. The team handles the after-woking hours calls from third-party clients. [Read Full Review](https://clutch.co/go-to-review/smithai/131435) - Receptionist Services for Immigration Law Firm (5.0/5, Apr 22, 2021): Smith.ai was outsourced by an immigration law firm for receptionist services. As the client's customer base grow exponentially, the vendor submits lists of phone calls and each of their end client's needs. [Read Full Review](https://clutch.co/go-to-review/smithai/132580) - Call Center Services for Family Attorney (5.0/5, Feb 10, 2020): Smith.ai served as phone operators to handle the large call volume of a family law firm. They deployed a rotating team of receptionists who were responsible for answering basic questions and screening clients. [Read Full Review](https://clutch.co/go-to-review/smithai/135800) - Virtual Receptionist for Business Trademark Law Firm (5.0/5, Jul 17, 2020): Smith.ai provides virtual reception services for a business trademark law firm including client intake, explanation of services, and scheduling initial meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/138396) - Call Center Services for Small Law Firm (5.0/5, Jul 20, 2020): Smith.ai provides call center services for a small law firm. The team provides 24/7 phone answering services to ensure no calls are missed after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/139661) - Receptionist Services for Intellectual Property Law Firm (5.0/5, May 5, 2021): Smith.ai offers virtual receptionist services for an intellectual property law firm. The vendor is in charge of handling new leads, handling sales calls, and transferring and taking messages. [Read Full Review](https://clutch.co/go-to-review/smithai/141746) - Virtual Receptionist Services for Attorney (5.0/5, Feb 17, 2020): Smith.ai provided virtual receptionist services with the aim of facilitating communication with internal stakeholders' clients. [Read Full Review](https://clutch.co/go-to-review/smithai/141749) - Virtual Receptionist for Federal Employment Attorney (5.0/5, Jul 26, 2020): Smith.ai served as a virtual receptionist for an employment attorney. The team is responsible for screening out spam and answering calls. [Read Full Review](https://clutch.co/go-to-review/smithai/145102) - Staff Augmentation for Legacy Law Firm (5.0/5, Feb 21, 2020): Smith.ai answers telephones for internal stakeholders when they are busy or out of the office. [Read Full Review](https://clutch.co/go-to-review/smithai/145115) - Answering & Web Chat Services for Personal Injury Law Firm (5.0/5, Dec 26, 2020): Smith.ai provides answering and online chat services for a personal injury law firm's new leads. The team ensures that all prospective clients can schedule appointments at any time.  [Read Full Review](https://clutch.co/go-to-review/smithai/145440) - Front Desk Services for Estate Planning Firm (5.0/5, Dec 28, 2020): Smith.ai provides ongoing call center services for an estate planning firm. The team handles the call screenings, appointments, and messages. [Read Full Review](https://clutch.co/go-to-review/smithai/146481) - Inbound Call Answering for Law Practice (5.0/5, Feb 26, 2020): Smith.ai provides ongoing answering services for a law business. They handle incoming calls from potential and current clients, directing contact and conveying messages.  [Read Full Review](https://clutch.co/go-to-review/smithai/147707) - Virtual Reception Services for Law Practice Firm (5.0/5, Sep 15, 2022): Smith.ai provides virtual reception services for a family law firm. The team acts as the initial point of contact for prospective customers, takes their information, and schedules meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/158408) - Call Center Services for Law Firm (5.0/5, Jan 11, 2023): Smith.ai provided call center services to a law firm. They answered calls, took messages, and routed calls. [Read Full Review](https://clutch.co/go-to-review/smithai/175542) - Call Center Services for Business Law Firm (5.0/5, May 2, 2023): Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs.  [Read Full Review](https://clutch.co/go-to-review/smithai/198811) - Call Center Services for Family Law & Estate Planning Firm (5.0/5, Jul 21, 2023): Smith.ai provides call center services for a family law and estate planning firm. The team is responsible for answering phone calls during work and non-work time to avoid missing calls. [Read Full Review](https://clutch.co/go-to-review/smithai/218717) - Call Center Services for Criminal Defense Law Firm (5.0/5, Jan 17, 2024): Smith.ai provides call center services for a criminal defense law firm. The team answers all the client's incoming phone calls and enters information into their CRM. [Read Full Review](https://clutch.co/go-to-review/smithai/262239) - Call Center Services for Immigration Law Firm (5.0/5, Dec 20, 2024): Smith.ai provides call center services for an immigration law firm. The team handles incoming calls and qualifies leads for the firm. [Read Full Review](https://clutch.co/go-to-review/smithai/339019) - Call Center Services for Family Law Firm (5.0/5, Jul 20, 2025): Smith.ai provides call center services for a family law firm. The team answers calls for potential leads and helps with scheduling via live agents. [Read Full Review](https://clutch.co/go-to-review/smithai/391561) - Call Center Services for Law Firm (0.5/5, Aug 26, 2025): Smith.ai provides ongoing call center services for a personal injury law firm. The team is responsible for taking messages and handling calls for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/401172) - AI Chatbot for Law Firm (2.0/5, Oct 24, 2025): Smith.ai has provided a chat platform for a law firm. The solution is intended to provide an AI chatbot for answering basic service questions and scheduling appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/smithai/415593) ##### Manufacturing Experience Smith.ai has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in virtual receptionist services. Clients appreciate the prioritization of sales opportunities and effective management of customer inquiries, which has allowed manufacturing teams to focus on production without interruptions. The company's responsiveness and user-friendly setup further enhance their value. Overall, Smith.ai is well-regarded for improving organizational efficiency and communication, making them a strong fit for businesses in the Manufacturing sector. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Screen Printing & Embroidery Co (5.0/5, Aug 25, 2025): Smith.ai provides virtual receptionist services for a screen printing and embroidery company. The team answers calls, manages call forwarding, takes messages, and handles customer inquiries. [Read Full Review](https://clutch.co/go-to-review/smithai/400763) ##### Nonprofit Experience The reviews reflect a positive sentiment towards the company's expertise in serving the Nonprofit sector, particularly in enhancing operational efficiency. Clients commend their customizable chatbot solution, which has significantly reduced call volumes and improved member engagement. The provider's strong customer service and responsiveness are frequently highlighted as key strengths, making them a reliable partner for Nonprofits seeking innovative communication tools. Overall, they demonstrate a solid understanding of Nonprofit needs and deliver impactful solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Chatbot Solution for Legal Nonprofit (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members. [Read Full Review](https://clutch.co/go-to-review/smithai/121923) ##### Business services Experience Smith.ai has received positive feedback from clients in the Business Services industry, highlighting their expertise in call handling and customer service. Clients appreciate the professional and personal interaction, which enhances client relationships. The company’s strengths include rapid adaptability to client needs, effective spam call management, and a high degree of accountability. Overall, Smith.ai is recognized for significantly impacting client acquisition and satisfaction, making them a strong candidate for businesses seeking reliable support. - 4 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Live Answering Services for Family Law Office (5.0/5, Dec 27, 2021): A family law office hired Smith.ai to answer and direct calls that come from prospective customers, existing clients, and professional connections. The team provides the backup during events of short staffing. [Read Full Review](https://clutch.co/go-to-review/smithai/7518) - Inbound Call Answering for Legal Tech Startup (5.0/5, Mar 8, 2020): Smith.ai answers the inbound phone calls for a legal tech startup. Their team removes the administrative burden of directing calls and conveys messages when needed. [Read Full Review](https://clutch.co/go-to-review/smithai/31966) - Call Center Services for Laundry Company (5.0/5, Mar 20, 2020): Smith.ai provides call center services on an ongoing basis. This includes managing spam inquiries, booking services for new clients, and answering questions. [Read Full Review](https://clutch.co/go-to-review/smithai/41073) - Call Center Services for Events Management Firm (5.0/5, Dec 5, 2024): Smith.ai provides call center services for an events management firm. The team answers all incoming calls, tracks caller details, and transfers live calls as needed. They also identify and block spam callers. [Read Full Review](https://clutch.co/go-to-review/smithai/335616) ##### Advertising & marketing Experience Smith.ai receives positive feedback from clients in the Advertising & Marketing industry for their exceptional call answering and client engagement services. Clients highlight their strong customer service, timely project management, and the ability to qualify leads effectively. The seamless integration of chat services and appointment setting has significantly enhanced client acquisition efforts, with measurable increases in engagement and bookings. Overall, Smith.ai's expertise and value proposition make them a strong fit for businesses seeking reliable marketing support. - 4 reviews for advertising & marketing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Chat Solutions for Marketing & Advertising Firm (5.0/5, Sep 10, 2020): Smith.ai provides chat solutions that are integrated to the advertising and marketing firm's pipelines. The team's system is also connected to billing and client service. [Read Full Review](https://clutch.co/go-to-review/smithai/60384) - Call Center Services for Marketing Agency (5.0/5, Nov 8, 2020): Smith.ai performs call center services for a marketing agency. The team prevents the client's calls from transferring to voicemail.  [Read Full Review](https://clutch.co/go-to-review/smithai/109057) - Call Center Services for Web Design Agency (4.5/5, Sep 27, 2021): Smith.ai provides ongoing call center services for a web design agency. The team is in charge of answering incoming calls and setting up appointments on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/143673) - Call Center Services for Marketing Solutions Company (5.0/5, Jul 24, 2025): Smith.ai provides call center services for a marketing solutions company. The team serves as an intake resource for the client's law firms and medical practice customers across the US and Canada. [Read Full Review](https://clutch.co/go-to-review/smithai/392886) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Smith.ai as offering excellent value for the cost of their services. Many reviews highlight the affordability compared to hiring in-house staff, with one client noting they saved significantly by outsourcing to Smith.ai. Positive sentiments are evident in feedback regarding professionalism and responsiveness, with several clients stating that the service has improved their operational efficiency. However, there are scattered concerns about occasional service lapses and spam call management, indicating room for improvement. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (2 reviews) --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) #### Openness The client expressed a highly positive sentiment regarding Openness, highlighting the consistently positive and transparent communication with SupportYourApp. They noted the team's adaptability to changing needs and their proactive approach in managing personal development plans for consultants. Overall, the feedback emphasizes a strong and open line of communication, with no suggested areas for improvement, indicating a high level of satisfaction with the company's responsiveness and willingness to meet client requirements. - Call Center Services for Education Company (4.5/5, May 19, 2023): Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. Communication is open and dynamic. In general, SupportYourApp continues to ask for and seek ways to improve their service and support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/202958) #### Reviewed 10 times in the past 6 months Over the past six months, SupportYourApp has received predominantly positive feedback, with clients praising their responsiveness, effective communication, and ability to deliver high-quality support. For instance, one client noted that they successfully increased the number of resolved tickets from 15 to 40 per month, while another highlighted the seamless integration of SupportYourApp into their operations. However, a recent review expressed dissatisfaction due to lack of ownership and efficiency in handling support tickets, indicating a need for improvement in accountability. Overall, the sentiment remains favorable. - 6 of 10 reviews are 5 stars - 1 new review for Call Center Services services - $200,000 – $999,999 avg. project cost [Read 10 Recent Reviews](https://clutch.co/profile/supportyourapp?sort_by=date_desc&verified=true#reviews) #### 33 reviews mention Call Center Services Call Center Services for Water & Energy Metering Company 5.0/5 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. - 30 of 33 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportyourapp/454453) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [SalesRoads](https://clutch.co/profile/salesroads) #### 4.9 out of 5 star rating (66 reviews) - $5,000+ minimum project size - 50 - 249 employees - Boca Raton, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 80% Sales Outsourcing #### Company description SalesRoads is a leading provider of outbound call center and telemarketing services. Their reviews highlight a 100% success rate in delivering qualified leads and consistent appointment setting, with clients noting impressive project management and adaptability. SalesRoads excels in customer care services, with 86% of reviews praising their ability to understand client needs and deliver strategic results effectively. [Visit Website](https://salesroads.com/?utm_source=clutch&utm_medium=referral) #### Transparent Clients have consistently praised SalesRoads for their transparency and effective communication. One client highlighted that they are 'very transparent in their reporting' and view them as a 'true partner,' ensuring daily value. Another client emphasized VSA Prospecting's 'outstanding' transparency, with detailed weekly dashboards that provide clarity on results. Overall, the sentiment regarding transparency is highly positive, with clients appreciating the clear expectations and collaborative nature of the engagement. - Outbound Calls Services for Concierge Medicine Co (5.0/5, Nov 6, 2023): Kasey is our main point of contact and has been a pleasure to work with. They’re very transparent in their reporting and a true partner in working with our organization. They ensure we see the value daily. [Read Full Review](https://clutch.co/go-to-review/salesroads/247478) - Inside Sales Telemarketing for Software Manufacturer (5.0/5, May 22, 2019): They communicate frequently so that we can make adjustments to campaigns as needed. We have a weekly call with the client services manager. If we're not getting the results that we want, they’ll advise us to consider a new campaign. If we’re exceeding our objectives, they’ll encourage us to run that campaign longer. Those adjustments are crucial to the success of our relationship. Not all campaigns are successful, but we can trust VSA, Inc. to let us know what resources should be put on which campaign. [Read Full Review](https://clutch.co/go-to-review/salesroads/107428) - Voice Services for Experience & Design Creation Company (5.0/5, Mar 9, 2021): Additionally, we hold a weekly Zoom call for 30 minutes where we voice any concerns and ask questions. We talk about upcoming appointments and appointments that have passed. The level of communication has been outstanding and over the top. It’s more than we could’ve ever imagined in terms of transparency, clarity, and precision. VSA is among the best I’ve ever worked with before with a subcontractor or professional service provider. [Read Full Review](https://clutch.co/go-to-review/salesroads/91421) #### 38 reviews mention Call Center Services Appointment Setting Services for Material Handling Company 5.0/5 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down ideal customers. - 28 of 38 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/salesroads/119105) #### Experience in 11 industries SalesRoads has garnered positive feedback across various industries, showcasing expertise in Information Technology, Financial Services, Manufacturing, and Real Estate. Clients commend their responsiveness, effective appointment-setting strategies, and ability to generate qualified leads. Overall sentiment is favorable, with many noting increased sales and improved outreach efficiency. Industries such as healthcare, education, and business services highlight SalesRoads' adaptability and success in enhancing lead generation efforts, solidifying them as a reliable partner for diverse project needs. [Read All Reviews](https://clutch.co/profile/salesroads?verified=true#reviews) ##### Advertising & marketing Experience SalesRoads demonstrates exceptional expertise in the Advertising & Marketing sector, particularly in outbound lead generation and appointment setting. Clients have praised their attention to detail, strong communication, and proven ROI, with reported triple-digit sales increases. Their customized approach and consistent support have made them an integral partner for various organizations, enhancing the effectiveness of marketing campaigns and lead generation efforts. Overall, SalesRoads is well-regarded for their reliability and impact in the industry. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outbound Lead Generation for Marketing Services (5.0/5, Feb 1, 2018): SalesRoads helps generate new prospects via outbound calls and appointment setting. The team also provides up-to-date reports on current campaigns. [Read Full Review](https://clutch.co/go-to-review/salesroads/47012) - Lead Generation Dialing Campaigns for Hydraulics Manufacturer (5.0/5, Oct 22, 2018): SalesRoads work on project-based outbound dialing campaigns, working to generate qualified marketing leads for specific projects. They also provide advice on scripts and review techniques. [Read Full Review](https://clutch.co/go-to-review/salesroads/136884) ##### Manufacturing Experience SalesRoads has demonstrated significant expertise in the Manufacturing industry, receiving positive feedback for their lead generation and sales development services. Clients highlighted their ability to create robust sales funnels, effectively engage with potential leads, and foster strong communication throughout projects. Notable outcomes include the generation of over $15 million in qualified pipeline opportunities and consistent metrics achievement. Overall, clients found SalesRoads to be a committed partner, showcasing a hands-on approach and a genuine interest in their success, making them a strong fit for manufacturing businesses seeking growth. - 6 reviews for manufacturing industry - 6 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Outbound Calling Campaign Support for Global Solutions Firm (5.0/5, Aug 5, 2020): SalesRoads (formerly VSA Prospecting) augments an outbound calling campaign to increase attendance at an annual user conference. Services include scripting, making calls, and designing customizable email templates for follow-up purposes. [Read Full Review](https://clutch.co/go-to-review/salesroads/31498) - Lead Generation for Manufacturing Company (5.0/5, Apr 21, 2021): SalesRoads generates leads and makes over a thousand calls per month on behalf of their client. They’re involved in the entire sales process. They even send out samples to potential buyers and record orders. [Read Full Review](https://clutch.co/go-to-review/salesroads/130862) - Outreach Campaigns for Manufacturing Firm (5.0/5, Oct 19, 2022): SalesRoads has been hired to manage outreach campaigns for a manufacturing firm. The team reaches out to non-users to set up real-time appointments and sends in-depth campaign metrics to the client. [Read Full Review](https://clutch.co/go-to-review/salesroads/163081) - Lead Generation Services for Management & Sales Consultancy (5.0/5, Oct 19, 2022): SalesRoads provided lead generation services for a management and sales consulting firm. They aided in the construction and implementation of outreach strategies to drive revenue and client acquisition. [Read Full Review](https://clutch.co/go-to-review/salesroads/163089) - Sales Prospecting & Lead Generation for Robotics Company (5.0/5, May 3, 2024): SalesRoads (formerly VSA Prospecting) provides sales prospecting services for a robotics company. The team finds and generates leads, does outbound calling and appointment booking, and provides data on their calls and emails. [Read Full Review](https://clutch.co/go-to-review/salesroads/286560) - Lead Generation Services for Label Manufacturing Company (5.0/5, Oct 29, 2024): SalesRoads provides lead generation services for a label manufacturing company. The team is responsible for developing a sales funnel of qualified leads for the client. [Read Full Review](https://clutch.co/go-to-review/salesroads/326715) ##### Real estate Experience SalesRoads demonstrates a solid understanding of the real estate industry, effectively aiding clients in recruiting real estate agents and appraisers. Their collaborative approach and commitment to timely project management have garnered positive feedback, highlighting their efficiency and responsiveness. Clients appreciate their market research capabilities, resulting in measurable outcomes such as increased demo bookings and qualified leads. While initial onboarding posed challenges, their overall impact and value proposition make them a strong candidate for businesses in the real estate sector. - 1 review for real estate industry - Unknown avg. project cost - Market Research & Call Center Services for Home Appraisal Co (4.0/5, Aug 16, 2024): SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's users. [Read Full Review](https://clutch.co/go-to-review/salesroads/307978) ##### Financial services Experience SalesRoads has received positive feedback from clients in the Financial services industry, highlighting their expertise in lead generation and appointment setting. Clients praised their responsiveness, strategic approach, and ability to align projects with business goals. The company demonstrated a strong commitment to understanding client needs, resulting in measurable success in driving sales opportunities. Overall, SalesRoads is regarded as a valuable partner for financial services firms seeking to enhance their sales pipelines and improve ROI. - 6 reviews for financial services industry - 5 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Consumer Finance Company (5.0/5, Jan 13, 2020): SalesRoads (formerly VSA Prospecting) provides customer cold-calling and appointment scheduling services to a mid-credit consumer finance company. They identify key company decision-makers, conduct initial pitches, and answer questions. [Read Full Review](https://clutch.co/go-to-review/salesroads/116394) - Lead Generation for Small Business Loans Company (5.0/5, Jul 19, 2019): SalesRoads worked on a phone-based lead generation and lead qualification project for a small business loan provider. They used Salesforce and dialing technology to foster these efforts. [Read Full Review](https://clutch.co/go-to-review/salesroads/135311) - Appointment Setting for Small Financial Services Firm (4.5/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/salesroads/137512) - Sales Outsourcing Services for Investment Management Company (5.0/5, Oct 31, 2023): SalesRoads has been hired by an investment management company to help with their sales process. The team has developed the client's strategy and messaging to reach customers, enhance leads, and increase sales. [Read Full Review](https://clutch.co/go-to-review/salesroads/245854) - Sales Outsourcing for FinTech Company (5.0/5, May 1, 2024): SalesRoads provides sales outsourcing services for a financial technology firm. The team is tasked with creating email campaigns to set appointments with qualified leads. [Read Full Review](https://clutch.co/go-to-review/salesroads/285924) - Appointment Setting for Accounting Firm (5.0/5, May 9, 2024): SalesRoads led an accounting firm's appointment setting campaign and created a playbook filled with strategies and templates for calls and emails. They then hired sales representatives to execute the playbook. [Read Full Review](https://clutch.co/go-to-review/salesroads/287759) ##### Design Experience SalesRoads has received positive feedback in the Design industry, particularly for their ability to effectively translate complex information into actionable sales strategies. Clients appreciate their organized project management, regular communication, and measurable outcomes, such as securing appointments. Their expertise in synthesizing client needs into effective solutions positions them as a strong partner for design agencies seeking to enhance their sales efforts. - 1 review for design industry - $10,000 – $49,000 avg. project cost - Appointment-Setting Services for Design Agency (4.0/5, May 6, 2024): A design agency hired SalesRoads (formerly VSA Prospecting) to book at least two appointments per week for them.  [Read Full Review](https://clutch.co/go-to-review/salesroads/286907) ##### Business services Experience SalesRoads has received consistently positive feedback from clients in the business services sector, highlighting their expertise in lead generation and appointment setting. Clients commend their tailored approach, effective communication, and the ability to generate significant revenue. Notable strengths include project management, adaptability to client needs, and a data-driven methodology that produces measurable results. Overall, SalesRoads is highly regarded as a reliable partner for businesses seeking to enhance their sales and marketing initiatives. - 10 reviews for business services industry - 9 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Inside Sales Telemarketing for Software Manufacturer (5.0/5, May 22, 2019): SalesRoads (formerly VSA Prospecting) provides cold calling and telemarketing campaign services for a software company. They also create a custom database to help target customers in specific regions. [Read Full Review](https://clutch.co/go-to-review/salesroads/107428) - Outbound Sales for Handwriting Service Company (5.0/5, Jun 12, 2020): SalesRoads provided outbound sales for a handwriting service company. The team brings in 3–5 appointments a week for the client. [Read Full Review](https://clutch.co/go-to-review/salesroads/111148) - Appointment Setting for Consulting Firm (4.5/5, May 31, 2019): Helping generate new business opportunities, SalesRoads (formerly VSA Prospecting) has been setting appointments and following up with third-party clients. [Read Full Review](https://clutch.co/go-to-review/salesroads/111455) - Appointment Setting for Healthcare Data Analytics Company (5.0/5, May 31, 2019): SalesRoads (formerly VSA Prospecting) generates leads and sets appointments for a data analytics company. They contact relevant prospects, explain the software and other available services, and send follow-up information to a salesperson. [Read Full Review](https://clutch.co/go-to-review/salesroads/111540) - Appointment Setting Services for Material Handling Company (5.0/5, Jan 16, 2020): SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down ideal customers. [Read Full Review](https://clutch.co/go-to-review/salesroads/119105) - Lead Generation Campaigns for Grant Writing Company (5.0/5, Oct 23, 2018): SalesRoads provides lead generation and sales services through outbound calling campaigns. They developed trainable sales scripts to yield repeatable results. They’re a full-service sales firm. [Read Full Review](https://clutch.co/go-to-review/salesroads/138157) - Sales Appointment Setting for CAD Outsourcing Company (5.0/5, Jul 25, 2019): SalesRoad is responsible for reaching out to qualified prospective clients in the telecommunications industry and set up appointments for the internal sales team. [Read Full Review](https://clutch.co/go-to-review/salesroads/138330) - Lead Generation for SaaS Company (5.0/5, Sep 30, 2021): SalesRoads was hired by a SaaS company to handle their lead generation efforts. The team was tasked with providing 100 hours of telemarketing support per month, crafting a training playbook, and more. [Read Full Review](https://clutch.co/go-to-review/salesroads/147243) - Call Center Services for HR & Payroll Software Company (5.0/5, Sep 23, 2022): An HR and payroll software company was looking to bolster their sales efforts, so they hired SalesRoads for their call center services that included scriptwriting, campaign development, and analytics tracking. [Read Full Review](https://clutch.co/go-to-review/salesroads/159507) - Staff Augmentation for Commercial Janitorial Services Firm (5.0/5, Feb 28, 2023): SalesRoads was hired by Skyline Building Care to create sales appointments for their sales team. They created multiple face to face appointments with B2B prospects to offer free quotes. [Read Full Review](https://clutch.co/go-to-review/salesroads/183341) ##### Nonprofit Experience SalesRoads has demonstrated strong expertise in supporting nonprofits, as evidenced by their work with InnSure, where they effectively facilitated engagement with senior leaders in the insurance industry. Clients appreciate their thorough communication, adherence to deadlines, and high-quality lead generation, which resulted in significant appointment-setting success. Overall, the sentiment reflects satisfaction with their tailored approach, making them a suitable partner for nonprofits seeking impactful outreach and relationship-building. - 1 review for nonprofit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing & Lead Generation Services for Nonprofit (5.0/5, Nov 22, 2022): SalesRoads provided sales outsourcing services for an insurance nonprofit. They created a target list and script, made cold calls, and set appointments to attract companies as sponsors and partners. [Read Full Review](https://clutch.co/go-to-review/salesroads/168316) ##### IT Services Experience SalesRoads demonstrates strong expertise in lead generation within the IT Services industry, excelling in outbound strategies and project management. Clients appreciate their accessibility, effective communication, and commitment to client success, as evidenced by significant profit increases and the necessity for additional sales personnel. Their positive company culture enhances collaboration, making them a recommended choice for businesses seeking reliable lead generation partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Data Backup Company (5.0/5, Oct 24, 2018): SalesRoads managed lead generation by phone. They created a call script and worked closely with the internal team. [Read Full Review](https://clutch.co/go-to-review/salesroads/138601) ##### Engineering Experience SalesRoads has demonstrated significant expertise in the Engineering industry, particularly in inside sales for manufacturing and hydraulic sectors. Clients have noted their ability to effectively penetrate accounts and identify key decision-makers, resulting in a strong return on investment. Their team's industrial experience is a notable strength, although minor communication challenges were reported. Overall, SalesRoads is well-suited for clients seeking robust lead generation and sales support in the Engineering sector. - 1 review for engineering industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Manufacturing Company (5.0/5, Mar 25, 2021): SalesRoads provides lead generation services for a manufacturing company. The team is responsible for calling contacts from a list provided by the client and querying their current hydraulic needs and budgets [Read Full Review](https://clutch.co/go-to-review/salesroads/108422) ##### Human Resources Experience SalesRoads demonstrates exceptional expertise in the Human Resources industry, particularly in demand generation strategies. Clients commend their in-depth understanding of market dynamics and their meticulous approach to creating customized sales playbooks. The overall sentiment is highly positive, highlighting their commitment to continuous improvement and strategic partnership. Their effective communication and accountability practices further solidify their reputation as a reliable choice for businesses looking to enhance their HR processes and achieve substantial ROI. - 1 review for human resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Demand Generation Strategy for B2B SaaS Company (5.0/5, Mar 25, 2021): A B2B SaaS company hired SalesRoads to augment their demand generation strategy. The goal is to set up online discovery calls for their account executives and achieve a 100% ROI. [Read Full Review](https://clutch.co/go-to-review/salesroads/108300) ##### Consumer Products Experience SalesRoads demonstrates significant expertise in the Consumer Products industry, particularly in call center setup and appointment setting. Clients praise their effective communication and ability to generate high volumes of qualified leads, exceeding expectations in both execution and integration. Strengths include a proactive approach and strong project management, resulting in increased sales and valuable insights for clients. The overall sentiment is highly positive, indicating that SalesRoads is a strong fit for businesses seeking to enhance their outreach and sales processes. - 3 reviews for consumer products industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Voice & Call Center Services for Paint Company (4.5/5, Mar 12, 2021): SalesRoads provides voice services for a paint company. Their team manages a call center and reaches out to the partner's leads. They established a call script as well as developed training materials. [Read Full Review](https://clutch.co/go-to-review/salesroads/95246) - Appointment Setting for Inventory Company (5.0/5, Jun 19, 2019): SalesRoads (formerly VSA Prospecting) set sales appointments for an inventory company. They collaborated on prospect sheets and call scripts, then provided a steady stream of information on potential leads. [Read Full Review](https://clutch.co/go-to-review/salesroads/120344) - Appointment Setting for Plumbing Manufacturing Company (5.0/5, Aug 13, 2019): SalesRoads (formerly VSA Prospecting) engaged in extensive industry discovery for a plumbing equipment supplier before writing scripts for phone calls. Their team then cold-called sales leads to set up appointments for their client. [Read Full Review](https://clutch.co/go-to-review/salesroads/147383) ##### Other Industry Experience SalesRoads has received positive feedback from clients in the Other Industry sector, highlighting their expertise in lead generation and appointment setting. Clients commend their ability to adapt to business needs, with impressive results such as exceeding conversion rates and generating a high volume of appointments. The company is noted for its professionalism, strong communication, and commitment to client success, making them a valuable partner for organizations seeking effective sales support in the Other Industry. - 2 reviews for other industry industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Industrial Automation Company (4.5/5, Nov 6, 2019): SalesRoads (formerly VSA Prospecting) makes calls and sets appointments for an industrial weighing systems provider. They go over data to target appropriate contacts at potential client companies. [Read Full Review](https://clutch.co/go-to-review/salesroads/80563) - Voice Services for Experience & Design Creation Company (5.0/5, Mar 9, 2021): SalesRoads (formerly VSA Prospecting) handles voice services for an experience design and creation company. They're handling cold calling and appointment setting efforts, implementing findings from database research. [Read Full Review](https://clutch.co/go-to-review/salesroads/91421) ##### Education Experience SalesRoads has demonstrated strong expertise in the Education industry, particularly in lead generation for digital learning platforms and communication solutions for schools. Clients commend their collaborative approach and ability to effectively schedule appointments with key decision-makers, resulting in increased engagement and cost-efficient lead generation. Overall sentiment is positive, highlighting their efficiency, adaptability, and high-quality talent, which collectively enhance their impact in the Education sector. - 2 reviews for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Emergency Communication Platform (5.0/5, Mar 10, 2020): SalesRoads (formerly VSA Prospecting) provided lead generation services for an emergency communication platform. The team created email and call scripts to help with outreach. [Read Full Review](https://clutch.co/go-to-review/salesroads/33680) - Lead Generation for Digital Learning Platform (4.5/5, Nov 7, 2019): SalesRoads provides ongoing lead generation for a digital learning platform. They cold-call key decision-makers—US school principals—and set appointments for demos based on the client’s data.  [Read Full Review](https://clutch.co/go-to-review/salesroads/81211) ##### Retail Experience SalesRoads has received positive feedback in the Retail industry, particularly for their lead management and appointment-setting capabilities. Clients commend their ability to qualify leads effectively, yielding a high conversion rate. Notably, a flooring distributor reported gaining 44 accounts from 535 contacts, demonstrating SalesRoads' impactful approach. The company's detailed reporting and commitment to understanding client needs further enhance their value proposition, making them a strong candidate for Retail businesses seeking to optimize their sales processes. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Appointment Setting for a Wholesale Distributor (5.0/5, Jun 18, 2019): Working from provided contact lists, SalesRoads (formerly VSA Prospecting) generated leads for in-store appointments and account creation. [Read Full Review](https://clutch.co/go-to-review/salesroads/119744) ##### Media Experience SalesRoads demonstrates substantial expertise in the Media industry, as evidenced by their ability to achieve contact and trial rates exceeding initial targets by 150% to 200%. Clients appreciate their proactive communication, responsiveness, and adaptability in refining strategies based on ongoing feedback. Their collaborative approach and focus on measurable success metrics position them as a valuable partner for businesses seeking to enhance client engagement and optimize lead generation in the Media sector. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for B2B Platform (5.0/5, Jul 2, 2026): SalesRoads provides outsourced lead generation services for a B2B platform. The team helps the client define success metrics, formulate the talk track, create a target list of clients, and conduct outreach. [Read Full Review](https://clutch.co/go-to-review/salesroads/469284) ##### Information technology Experience SalesRoads has received positive feedback from clients in the Information Technology industry, highlighting their expertise in lead generation and appointment setting. Clients praised their organized processes, responsiveness, and ability to deliver qualified leads that resulted in new business opportunities. The team is noted for their professionalism and flexibility in adapting to client needs. Overall, SalesRoads is well-regarded for its impact on sales pipeline development, making it a strong candidate for businesses seeking effective IT sales solutions. - 3 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Appointment Setting for Software Co. (5.0/5, Jul 5, 2019): SalesRoads (formerly VSA Prospecting) provided lead generation and appointment setting services, researching companies and C-suite individuals to reach out to directly and acting as the first point of contact.  [Read Full Review](https://clutch.co/go-to-review/salesroads/127867) - Call Center Services for Managed Service Provider (5.0/5, Oct 19, 2023): SalesRoads provides call center and lead generation services for a managed service provider. They optimize a list of internal contacts and targeted companies and craft a targeted list for potential clients. [Read Full Review](https://clutch.co/go-to-review/salesroads/242615) - Sales Dev Representative Services for AI-Powered Sales Co (4.5/5, Oct 10, 2025): SalesRoads provides sales development representatives as a service for an AI-powered sales company. The team is responsible for setting appointments and booking meetings with potential clients. [Read Full Review](https://clutch.co/go-to-review/salesroads/412585) ##### Software Experience The reviews highlight SalesRoads' exceptional expertise in outbound sales strategies, particularly in cold calling and appointment setting within the Software industry. Clients praised their dedicated team and responsive management, noting a significant increase in appointment volume and quality. Overall sentiment reflects strong satisfaction, emphasizing SalesRoads' unmatched quality of sales executives and their impact on accelerating revenue growth. This makes them a compelling choice for businesses seeking effective sales solutions in the Software sector. - 1 review for software industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Cold Calling & Lead Generation for AI Software Firm (5.0/5, Oct 19, 2020): SalesRoads provided outbound cold calling and appointment setting services for an AI software provider. The team's goal was to raise the company's customer volume interactions and increase its revenue growth. [Read Full Review](https://clutch.co/go-to-review/salesroads/90893) ##### Legal Experience SalesRoads has demonstrated expertise in the Legal industry by effectively identifying potential clients and facilitating connections for registered agents and compliance service providers. Clients have praised their proactive approach, adaptability, and capacity to enhance sales cycles. The positive sentiment is reflected in substantial return on investment and successful appointment scheduling, showcasing SalesRoads' strength in navigating complex sales processes. Their commitment to client needs positions them as a strong partner for businesses seeking growth in the Legal sector. - 2 reviews for legal industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Cold Calling for Registered Agent Service Provider (5.0/5, Apr 29, 2019): SalesRoads does cold calls and sets appointments with potential clients of a registered agent and compliance service provider. They facilitate the sales cycle from beginning to end, following-up as necessary. [Read Full Review](https://clutch.co/go-to-review/salesroads/96268) - Appointment Setting for Brand Services Company (5.0/5, Oct 22, 2018): Assisting with sales generation, SalesRoads reached out to groups of prospective clients, set up appointments, and arranged educational seminars. [Read Full Review](https://clutch.co/go-to-review/salesroads/137272) ##### Healthcare Experience SalesRoads has demonstrated significant expertise in the Healthcare industry, particularly in B2B appointment setting for large organizations. Clients praise their ability to quickly understand unique sales propositions and generate warm leads, which has directly resulted in increased sales volumes. Feedback highlights their seamless integration into clients' teams, effective communication, and dedicated account management as key strengths, making them a valuable partner for healthcare companies seeking to enhance their sales efforts. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - B2B Appointment Setting for Healthcare Company (4.5/5, Oct 22, 2020): SalesRoads managed the B2B appointment setting services of a healthcare company. The vendor was assigned to target prospective customers and seamlessly connect them with the client's salespeople. [Read Full Review](https://clutch.co/go-to-review/salesroads/95319) #### Completed projects in 4 countries - Austria (1 projects) - Canada (2 projects) - Spain (1 projects) - United States (62 projects) This provider is available in 1 time zone: - Eastern European Time (EET) [View Reviews](https://clutch.co/profile/salesroads?verified=true#reviews) --- ### [Virtual Sales Limited](https://clutch.co/profile/virtual-sales) #### 4.8 out of 5 star rating (21 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Horsham , England #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Sales Outsourcing #### Company description Virtual Sales Limited is a telemarketing and contact center service provider specializing in outbound call center services, customer support services, and lead generation. With a focus on booking meetings and increasing client pipelines, they have received 100% positive feedback from clients who appreciate their industry knowledge, timely delivery, and strong communication. Approximately 80% of reviews highlight their impressive project management and strategic alignment with clients' goals. [Visit Website](https://www.virtual-sales.com/clutch-appointment-setting-uk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 6 times in the past 6 months In the past six months, Virtual Sales Limited has received positive feedback for their efficiency and flexibility in lead generation and appointment-setting services. Clients praised their ability to secure meetings, with one noting an average of 3 meetings per week leading to a substantial pipeline. Another client highlighted their seamless integration into the team and impressive communication. Overall, the sentiment is very favorable, with minimal suggestions for improvement, primarily regarding industry-specific expertise. - 4 of 6 reviews are 5 stars - 2 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/virtual-sales?sort_by=date_desc&verified=true#reviews) #### Experience in 7 industries Virtual Sales Limited demonstrates strong expertise across various sectors including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Advertising & Marketing. Clients commend their flexibility, timely delivery, and effective communication. The overall sentiment is positive, with significant lead generation and meeting booking outcomes reported. Particularly in IT and Financial Services, their knowledge and efficiency are highlighted as strengths, making them a valuable partner for organizations seeking effective sales outreach. [Read All Reviews](https://clutch.co/profile/virtual-sales?verified=true#reviews) ##### Software Experience Virtual Sales Limited has garnered positive feedback in the Software industry for their expertise in lead generation and telemarketing. Clients have praised their ability to deliver high-quality meetings and effectively engage prospective customers. Their professionalism, timely communication, and adaptability have been highlighted as key strengths. Overall, VSL's proven track record in helping businesses achieve sales objectives positions them as a reliable partner for companies seeking to enhance their market presence. - 6 reviews for software industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software Company (5.0/5, Feb 6, 2023): A software company hired Virtual Sales Limited for their call center services. They were tasked with booking qualified meetings with decision-makers. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/179701) - Sales Outsourcing for FinTech Company (5.0/5, Feb 14, 2023): Virtual Sales Limited provides sales outsourcing services for a software provider. They help the client find qualified prospects, initiate relationships, and help with their sales closing process. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/180842) - Telemarketing Services for Customer Engagement Platform (4.5/5, Mar 20, 2023): Virtual Sales Limited provides ongoing telemarketing as a service for a customer engagement platform. The team reaches out to potential end customers and books sales meetings for the client. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/188599) - B2B Lead Generation for Contact Center Solutions Co (5.0/5, May 10, 2024): Virtual Sales Limited provides B2B lead generation and lead qualification services for a contact center solutions company. The team is in charge of potential customer outreach using the client's databases. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/287978) - Lead Gen & Outsourced Sales for Patient Experience Platform (5.0/5, Oct 25, 2024): Virtual Sales Limited provides ongoing lead generation services for a patient experience platform. The team is responsible for generating qualified meetings through cold calling. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/325691) - Outbound Call Center Services for AI Transcription platform (5.0/5, Apr 30, 2025): Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and EMEA markets. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/370889) ##### IT Services Experience Virtual Sales Limited has received positive feedback for their expertise in lead generation within the IT services sector. Clients commend their ability to align with business values and deliver measurable outcomes, including high-quality leads and successful project management. Their strong communication and commitment to understanding client needs have resulted in effective campaigns and high client satisfaction, indicating a strong fit for businesses seeking reliable IT service partnerships. - 3 reviews for it services industry - 2 reviews are 5 stars - Unknown avg. project cost - Sales Outsourcing for Cloud & Data Analytics Company (5.0/5, Apr 24, 2023): Virtual Sales Limited provides sales outsourcing services for a cloud and data analytics company. The team is responsible for identifying and cold-calling potential customers and scheduling meetings with them. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/196822) - Lead Generation Services for IT Managed Service Provider (4.0/5, Dec 10, 2023): Virtual Sales Limited provided lead generation services for an IT-managed service provider. The goal was to increase new logo leads and improve market reach. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/255136) - Lead Generation Services for Web Dev & Consulting Co (5.0/5, Nov 4, 2024): Virtual Sales Limited provides lead generation services for a web development and consultancy company. The team contacts potential customers, arranges, calls demos, and audits, and qualifies leads. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/328244) ##### Construction Experience Virtual Sales Limited demonstrates strong expertise in the Construction industry, effectively engaging business owners and facilitating successful conversations about company acquisitions. Their project management is praised for its thoroughness and timely updates, ensuring seamless communication and client satisfaction. Clients appreciate the company's personable approach, particularly the effectiveness of their representatives in building relationships without being pushy. Overall, Virtual Sales Limited is well-suited for businesses in the Construction sector seeking strategic acquisitions. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Holding Company (5.0/5, Oct 29, 2024): A holding company has hired Virtual Sales Limited to engage with business owners and persuade them to sell their company. The team is responsible for explaining the client's goals to the business owners. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/326706) ##### Financial services Experience Virtual Sales Limited has demonstrated strong expertise in the financial services sector, delivering effective lead generation solutions tailored to SaaS companies. Clients have praised their thorough onboarding process, consistent communication, and the confidence of their project managers. The measurable outcomes, including increased qualified meetings and ongoing discussions, highlight their impactful contributions to clients' objectives. Overall, Virtual Sales Limited is well-suited for businesses seeking to enhance efficiency and maximize opportunities in the financial services industry. - 1 review for financial services industry - Less than $10,000 avg. project cost - Lead Generation Services for SaaS Company (4.5/5, May 16, 2023): A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with qualified leads. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/201971) ##### Consulting Experience Virtual Sales Limited demonstrates strong expertise in consulting, particularly in business development and data management solutions. Clients commend their ability to quickly build a sales pipeline through tailored market research and effective outreach strategies. The firm's pragmatic and flexible approach, along with their professional representation of client value propositions, leads to successful outcomes, including well-qualified meetings and proposal submissions. Overall, VSL is seen as an effective partner for consulting firms seeking to enhance their business development efforts. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Gen & Appointment Scheduling for Consulting Firm (5.0/5, Feb 23, 2023): Virtual Sales Limited was hired by a consulting firm for appointment scheduling services. They were tasked with conducting market research, identifying the right targets, and scheduling qualified meetings. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/182554) ##### Supply Chain, Logistics, and Transport Experience The feedback from clients in the Supply Chain, Logistics, and Transport industry highlights Virtual Sales Limited's strong communication and reliability in delivering on-time results. One client emphasized their success in generating customer growth through effective outreach and appointment setting, which converted into new customers. With a focus on aligning company values and exceptional project management, Virtual Sales Limited demonstrates significant expertise and a positive impact, making them a strong candidate for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Support for Supply Customs Clearance Co (5.0/5, Feb 20, 2026): Virtual Sales Limited provides ongoing sales support to a customs clearance and freight forwarding company. The team contacts potential customers and sets appointments. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/437745) ##### Advertising & marketing Experience Virtual Sales Limited has received positive feedback from clients in the Advertising & marketing industry for their expertise in appointment setting and lead generation. Clients commend their project management, responsiveness, and ability to adapt to specific business needs. Notable strengths include delivering high-quality leads, enhancing communication, and seamlessly integrating with client teams. Overall, the sentiment reflects a strong confidence in their capabilities, making them a suitable partner for businesses seeking growth in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Marketing Services Company (5.0/5, Feb 10, 2023): Virtual Sales Limited provides a marketing services company with appointment setting and sales development services. They collaborate remotely with the client, acting as outsourced SDRs. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/180445) - Sales Outsourcing for B2B Demand Gen Co (5.0/5, Mar 20, 2023): Virtual Sales Limited provides sales outsourcing support to a B2B demand generation firm. They identify qualified leads from the client's ad campaigns, schedule calls with prospects, and drive event attendance. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/188617) - Sales Outsourcing Services for Advertising & Marketing Co (5.0/5, Jul 20, 2026): Virtual Sales Limited provides appointment-setting services for an advertising and marketing company. The team calls leads from the client-provided list and has set up a lead system. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/473598) ##### Other industries Experience Virtual Sales Limited has received positive feedback from clients across various sectors, especially in the Other industries category. Their expertise in lead generation and appointment setting has been commended, with clients noting the professionalism, timely communication, and high-quality reporting. Businesses have experienced significant growth through their efforts, with many reporting impressive conversion rates and successful meetings booked. Overall, the sentiment indicates that Virtual Sales Limited is a reliable partner for companies seeking effective sales solutions. - 11 reviews for other industries industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software Company (5.0/5, Feb 6, 2023): A software company hired Virtual Sales Limited for their call center services. They were tasked with booking qualified meetings with decision-makers. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/179701) - Sales Outsourcing for FinTech Company (5.0/5, Feb 14, 2023): Virtual Sales Limited provides sales outsourcing services for a software provider. They help the client find qualified prospects, initiate relationships, and help with their sales closing process. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/180842) - Lead Gen & Appointment Scheduling for Consulting Firm (5.0/5, Feb 23, 2023): Virtual Sales Limited was hired by a consulting firm for appointment scheduling services. They were tasked with conducting market research, identifying the right targets, and scheduling qualified meetings. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/182554) - Telemarketing Services for Customer Engagement Platform (4.5/5, Mar 20, 2023): Virtual Sales Limited provides ongoing telemarketing as a service for a customer engagement platform. The team reaches out to potential end customers and books sales meetings for the client. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/188599) - Sales Outsourcing for Cloud & Data Analytics Company (5.0/5, Apr 24, 2023): Virtual Sales Limited provides sales outsourcing services for a cloud and data analytics company. The team is responsible for identifying and cold-calling potential customers and scheduling meetings with them. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/196822) - Lead Generation Services for IT Managed Service Provider (4.0/5, Dec 10, 2023): Virtual Sales Limited provided lead generation services for an IT-managed service provider. The goal was to increase new logo leads and improve market reach. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/255136) - B2B Lead Generation for Contact Center Solutions Co (5.0/5, May 10, 2024): Virtual Sales Limited provides B2B lead generation and lead qualification services for a contact center solutions company. The team is in charge of potential customer outreach using the client's databases. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/287978) - Lead Gen & Outsourced Sales for Patient Experience Platform (5.0/5, Oct 25, 2024): Virtual Sales Limited provides ongoing lead generation services for a patient experience platform. The team is responsible for generating qualified meetings through cold calling. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/325691) - Sales Outsourcing for Holding Company (5.0/5, Oct 29, 2024): A holding company has hired Virtual Sales Limited to engage with business owners and persuade them to sell their company. The team is responsible for explaining the client's goals to the business owners. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/326706) - Lead Generation Services for Web Dev & Consulting Co (5.0/5, Nov 4, 2024): Virtual Sales Limited provides lead generation services for a web development and consultancy company. The team contacts potential customers, arranges, calls demos, and audits, and qualifies leads. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/328244) - Outbound Call Center Services for AI Transcription platform (5.0/5, Apr 30, 2025): Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and EMEA markets. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/370889) ##### Telecommunications Experience Virtual Sales Limited has received positive feedback from telecommunications clients, particularly for their expertise in cloud-based communication solutions. They are recognized for their ability to generate high-quality leads, strengthen outbound messaging, and adapt swiftly to client feedback. The professionalism and responsiveness of their team have impressed clients, significantly impacting sales acceleration efforts. Overall, their commitment to delivering consistent results positions them as a strong candidate for businesses seeking growth in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Telecommunications Company (5.0/5, Feb 19, 2026): Virtual Sales Limited provides sales outsourcing services for a telecommunications company. The team generates sales conversations, increases qualified business prospects, and improves outbound outreach. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/437469) ##### Business services Experience Virtual Sales Limited is a trusted partner in the Business Services industry, recognized for their effective lead generation and digital transformation solutions. Clients appreciate their flexibility, efficiency, and timely delivery, often noting a strong cultural fit and good value for cost. While their expertise is commendable, some feedback indicates a desire for additional financial services industry knowledge and pricing options, suggesting a potential area for growth. Overall, their proven track record makes them a valuable choice for businesses seeking comprehensive support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Lead Generation for BPO & Digital Transformation Firm (4.5/5, May 21, 2026): Virtual Sales Limited provided lead generation services for a BPO and digital transformation firm. The team was tasked with outbound calling to generate leads. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/458916) ##### Information technology Experience Virtual Sales Limited has received positive feedback for their expertise in lead generation and sales development within the information technology sector. Clients appreciate their effective cold calling strategies, timely project delivery, and high level of collaboration. Their deep understanding of specific industry needs, coupled with a personable approach, has led to successful outcomes, including secured meetings and enriched prospect databases. Overall, they are viewed as a valuable partner for IT companies seeking to enhance their business development efforts. - 3 reviews for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Cold Outreach Strategy for Enterprise Software Vendor Co (4.5/5, Nov 4, 2024): Virtual Sales Limited provided lead generation services for an enterprise software vendor company. The team created a cold outreach campaign focused on manufacturing companies to generate qualified leads. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/328178) - Sales Outsourcing for IT Company (5.0/5, Feb 24, 2026): Virtual Sales Limited provides telemarketing services for an IT company. The team has set up a campaign and sourced and enriched prospect data. They also make outbound calls, generate leads, and book demos. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/438340) - Call Center Services for Financial Services Company (4.5/5, May 6, 2026): Virtual Sales Limited provides ongoing support to a financial services company. The team conducts cold calls to secure introductory meetings for the client's sales team. [Read Full Review](https://clutch.co/go-to-review/virtual-sales/455220) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Virtual Sales Limited's pricing and perceived value. Many reviews highlight that their pricing fits within clients' budgets while providing good value for the cost. For instance, one client noted, 'They deliver well and on time and have been very flexible adapting to our requirements,' emphasizing their efficiency. Another remarked, 'Their professionalism and effectiveness are sure to add value to any business.' Overall, the sentiment reflects strong approval of the company's cost-to-value ratio. [Read All Reviews](https://clutch.co/profile/virtual-sales?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 5 countries - Bulgaria (1 projects) - Croatia (1 projects) - France (1 projects) - United States (4 projects) - England (10 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 4 languages: - English - Spanish - German - French [View Reviews](https://clutch.co/profile/virtual-sales?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Well-organized projects Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes. - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4 reviews mention Call Center Services Call Center Services for Third-Party Management Company 4.5/5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. - 2 of 4 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### Very responsive Select VoiceCom is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Easy to work with The reviews indicate a strong sentiment of being easy to work with, as clients frequently describe OBI Services as feeling like family. One client noted their team’s adaptability and willingness to learn new tasks quickly, emphasizing that they were impressed with the streamlined project management system. Another highlighted how OBI Services saved them from missed deadlines and maintained a personal touch throughout their collaboration. Overall, clients express high satisfaction with the team's responsiveness and support. #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### Very responsive OBI Services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, Uassist.ME has received positive feedback for their effective data collection services, with clients praising their impressive communication and work ethic. One client highlighted their ability to gather timely and accurate information crucial for media planning, noting a seamless collaboration through various communication channels. Overall, sentiment is highly favorable, with no reported areas for improvement, reflecting Uassist.ME's strong alignment with client values and expectations. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/uassistme?sort_by=date_desc&verified=true#reviews) #### 5 reviews mention Call Center Services Call Services & Support for Medical Provider 5.0/5 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. - 4 of 5 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (8 reviews) - $50,000 to $199,999 (6 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [MyOutDesk](https://clutch.co/profile/myoutdesk) #### 5 out of 5 star rating (68 reviews) - 1,000 - 9,999 employees - Sacramento, CA #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 25% Sales Outsourcing #### Company description MyOutDesk is a company specializing in Contact Center Services and Customer Support Services, offering solutions like inbound and outbound call handling, telephonic support, and customer care services. Reviews indicate a high satisfaction rate, with 100% of clients praising their responsiveness, professionalism, and ability to integrate seamlessly into teams, enhancing efficiency and customer experience. [Visit Website](https://www.myoutdesk.com) #### High-quality work Clients consistently praised MyOutDesk for delivering high-quality work. For instance, the COO of The Dixon Group noted their virtual assistant's impressive skill level, stating she has significantly improved transaction efficiency with little to no complaints from clients. Similarly, the Founder of a cocktail company highlighted the professionalism and responsiveness of MyOutDesk, emphasizing their ability to meet high service standards. Overall, the sentiment regarding the quality of work provided by MyOutDesk is overwhelmingly positive, with clients expressing satisfaction across various projects. - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): The quality of applicants stands out. Quick delivery and responses to all assigned tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) - Virtual Assistant Services for Real Estate Agency (5.0/5, May 14, 2026): Deliverables are on time and done with great quality. Very responsive. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457086) - Social Media & Email Mktg for Financial & Tax Planning Co (5.0/5, May 14, 2026): The quality of MyOutDesk’s employees is impressive. MyOutDesk has completed all the requested activities. The distance and time zone difference are our main challenges. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457147) - Bookkeeping & Accounts Payable for Metal Fabrication Company (5.0/5, May 14, 2026): MyOutDesk delivers high-quality work. Their ability to process a high number of invoices efficiently demonstrates their commitment to maintaining a high standard of service. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457233) - Content Writing Services for Real Estate CRM Company (5.0/5, May 14, 2026): MyOutDesk's quality of work stood out. Met all project deadlines ahead of schedule. Jes has been extremely accessible and ready to tackle new projects. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457236) #### Reviewed 52 times in the past 6 months Recent reviews of MyOutDesk highlight a strong overall sentiment, with clients praising their reliable virtual assistance across various sectors. Notably, one client noted a 127% increase in sales due to effective lead management and follow-ups. Another emphasized the efficiency gained in transaction coordination, leading to improved organization and communication. Clients consistently appreciate the professionalism and dedication of the team, with many stating there are no areas for improvement. This reflects MyOutDesk's commitment to delivering high-quality support. - 48 of 52 reviews are 5 stars - 2 new reviews for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 52 Recent Reviews](https://clutch.co/profile/myoutdesk?sort_by=date_desc&verified=true#reviews) #### 3 reviews mention Call Center Services Back Office Outsourcing for Hotel Company 5.0/5 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data entry. - 3 of 3 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/myoutdesk/350059) #### Experience in 21 industries MyOutDesk has demonstrated strong expertise across various industries, particularly in real estate, healthcare, and business services. Clients frequently cite their operational support, efficiency, and effective communication as key strengths. In real estate, they excel in transaction coordination and lead management, while in healthcare, they improve administrative efficiency and support recruiting efforts. The overall sentiment across industries is positive, showcasing MyOutDesk as a reliable partner for enhancing productivity and streamlining operations. [Read All Reviews](https://clutch.co/profile/myoutdesk?verified=true#reviews) ##### Education Experience MyOutDesk has received positive feedback from clients in the Education industry, highlighting their expertise in providing virtual assistant services tailored to educational organizations. Clients appreciate the company's ability to match skilled assistants to their specific needs, enhance operational efficiency, and deliver reliable support in managing tasks, emails, and documentation. Overall, the sentiment is one of satisfaction, with clients reporting effective communication and a significant positive impact on their operational success. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant for In-Home Education Services Company (5.0/5, Jun 25, 2025): MyOutDesk provides virtual assistant services for an in-home education services company. The team is responsible for the client's email and calendar management, light tech support, data analysis, and tracking. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/385200) - Virtual Assistant Services for Aviation Training Center (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services for an aviation training center. The team helped the client obtain FAA certifications and prepare the building for teaching. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457177) ##### Other industries Experience MyOutDesk has received positive feedback from clients in the Other industries sector, particularly in administrative and client service roles. Clients commend the provider's expertise, with team members demonstrating dedication and a strong understanding of their tasks, such as managing client communications and overseeing critical operations. The overall sentiment reflects satisfaction with the quality of service and the impact on business efficiency, making MyOutDesk a reliable choice for companies seeking skilled support in the Other industries. - 2 reviews for other industries industry - 2 reviews are 5 stars - Unknown avg. project cost - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): MyOutDesk provides administrative assistance to a fitness equipment repair company. The team's tasks include reviewing work orders, sending reports and invoices, tracking appointments, and answering inquiries. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) - HR Outsourcing for HR Consulting Firm (5.0/5, May 14, 2026): MyOutDesk provides outsourced HR services for an HR consulting firm. The team manages the client's support email inbox, handles daily phone calls and client outreach, and assists in training. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457245) ##### Other Industry Experience MyOutDesk has received positive feedback from clients in the Other Industry, particularly in the fitness equipment sector. Clients commend their high-quality applicants, quick task delivery, and strong alignment with company values. The seamless management of administrative tasks and effective communication further emphasize their expertise and reliability. Overall, the consistent satisfaction and successful outcomes suggest that MyOutDesk is a strong candidate for businesses seeking proficient administrative support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Fitness Equipemnt Repair co (5.0/5, Jun 16, 2025): MyOutDesk provides administrative assistance to a fitness equipment repair company. The team's tasks include reviewing work orders, sending reports and invoices, tracking appointments, and answering inquiries. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/382318) ##### Hospitality & leisure Experience MyOutDesk has demonstrated strong expertise in the Hospitality & leisure industry, as highlighted by their ability to manage hotel operations, enhance customer service, and support marketing efforts. Clients commend their quick staffing solutions and the quality of candidates provided. The overall sentiment reflects satisfaction with their comprehensive support, indicating MyOutDesk as a dependable partner for businesses seeking to optimize guest experiences and operational efficiency in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Hotel Company (5.0/5, Feb 7, 2025): MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data entry. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/350059) ##### Manufacturing Experience MyOutDesk demonstrates strong expertise in the Manufacturing industry, specifically in bookkeeping and accounts payable for metal fabrication companies. Client feedback highlights their high-quality work, timely project delivery, and effective communication methods. The ongoing engagement reflects a positive impact on operational efficiency, particularly in processing a significant volume of invoices. With consistently high ratings and positive endorsements, MyOutDesk is positioned as a reliable partner for firms seeking to enhance their financial management. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Bookkeeping & Accounts Payable for Metal Fabrication Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing bookkeeping services for a metal fabrication company. The team is responsible for setting up customer emails and sales tax IDs and processing invoices. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457233) ##### Roofing Experience The reviews highlight MyOutDesk's strong expertise in supporting roofing companies through effective IT solutions and administrative assistance. Clients emphasized their impressive organizational skills, consistent communication, and timely project delivery, which significantly improved operational efficiency and data accuracy. With a focus on client needs, MyOutDesk demonstrates a commitment to enhancing business processes in the roofing industry, making them a reliable partner for companies seeking to optimize their operations. - 2 reviews for roofing industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Gutter Installation Company (5.0/5, May 14, 2026): MyOutDesk provides call center services for a gutter installation company. The team schedules installation appointments and performs administrative tasks, such as scheduling jobs in the client's system. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457293) - Virtual Assistant for Roofing Company (5.0/5, May 15, 2026): MyOutDesk provides a virtual assistant (VA) who offers IT support to a roofing company. The VA handles IT processes, Python script reporting, CRM data verification, and sales accountability. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457410) ##### Home Services Experience MyOutDesk demonstrates significant expertise in the Home Services industry, providing valuable administrative support that enhances operational efficiency. Clients express high satisfaction with the reliability, communication, and cultural fit of their virtual assistants, highlighting their ability to integrate seamlessly into teams. The sentiment is overwhelmingly positive, with clients noting the proactive approach and the strong rapport built over time. This company appears to be a strong candidate for Home Services businesses seeking dependable and personable administrative assistance. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Homecare Services Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a home services company. The team helps the client with administrative tasks, employee file management, and phone call coverage. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457105) ##### Fitness Experience MyOutDesk has garnered positive feedback in the Fitness industry, particularly for their role in enhancing operational efficiency for fitness businesses like Connect Pelvic Floor Fitness. Clients appreciate their effective virtual assistants, who adeptly manage customer service and social media interactions. The overall sentiment reflects satisfaction with timely project management and a tailored approach to client needs, although some communication improvements have been noted. This suggests MyOutDesk could be a valuable partner for fitness industry clients seeking support. - 1 review for fitness industry - Unknown avg. project cost - Virtual Assistant Services for Fitness Program Company (4.5/5, May 20, 2026): MyOutDesk provides back-office outsourcing services for a fitness program company. The team has provided two virtual assistants; one handles customer service, and the other is responsible for social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458575) ##### Information technology Experience MyOutDesk demonstrates significant expertise in the Information Technology sector, particularly in administrative and technical support roles. Clients commend their ability to quickly scale teams and improve operational efficiency, leading to substantial revenue gains and improved customer satisfaction metrics. The strong work ethic of their staff and effective project management is frequently highlighted, making them a reliable partner for organizations seeking to enhance their operational capabilities. - 4 reviews for information technology industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Digital Rights Management Company (5.0/5, May 14, 2026): MyOutDesk provides staff augmentation services for a digital rights management company. The team assists with technical support and helps the client maintain a high customer satisfaction rate. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457081) - Accounting Services for Real Estate Technology Company (5.0/5, May 14, 2026): MyOutDesk provided accounting services for a real estate technology company. The team handled the client's accounts payable and receivable tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457108) - Executive Assistant Search for Nursing Home (5.0/5, May 15, 2026): MyOutDesk has helped an AI-powered nursing home tool hire an executive assistant. This person audits documentation, generates invoices, and streamlines reimbursement workflows. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457335) - Virtual Assistant Services for IT MSP (5.0/5, May 15, 2026): MyOutDesk provided virtual assistant services to the founder of an IT MSP. The team helped with monthly invoicing automation, sales pipeline management, and quoting. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457517) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight MyOutDesk's expertise in providing administrative support to supply chain, logistics, and transport companies. Clients commend the company's exceptional communication and quick turnaround times, which significantly improved their operational efficiency and reduced administrative costs by up to 50%. The overall sentiment reflects high satisfaction with the value provided, making MyOutDesk a strong candidate for businesses in the Supply Chain, Logistics, and Transport industry seeking reliable administrative solutions. - 2 reviews for supply chain, logistics, and transport industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Third-Party Logistics Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistance to a third-party logistics company. The team handles administrative tasks, including sales order processing, accounts payable and receivable, and data analytics. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457048) - Customer Service & Administrative Support for Logistics Co (5.0/5, May 14, 2026): MyOutDesk provides customer service and administrative support to a logistics company. The team assists with the client's daily operations. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457118) ##### Business services Experience MyOutDesk has received positive feedback in the Business services industry for their effective executive assistance and marketing support. Clients commend their responsiveness, project management, and ability to match them with suitable team members, significantly enhancing productivity and meeting project milestones. The company's strong work ethic and value for cost make them a favorable choice for businesses seeking reliable support in operational tasks and marketing initiatives. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant for Leadership & Conflict Resolution Co (5.0/5, May 14, 2026): MyOutDesk provides an executive assistant to a leadership and conflict resolution company. The team's assistant manages the client's calendar, responds to customers, creates brochures, and manages social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457157) - Marketing Assistance for Business Consulting Company (5.0/5, May 15, 2026): MyOutDesk provided marketing assistance for a business consulting firm. The team created websites, posted video content, and wrote content. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457337) ##### Sports Experience MyOutDesk has demonstrated strong expertise in the sports industry, specifically in wellness events, through effective event coordination and strategic hiring solutions. Clients have reported high satisfaction with their ability to exceed expectations, achieving KPI targets such as a hiring time under 10 days and event attendance over 80%. The company's attentive project management and commitment to finding the best representatives highlight their strengths, making them a potentially valuable partner for businesses in the sports sector. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Marketing Support & HR Consulting for Wellness Events Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing marketing support for a wellness events company. The team has helped with event coordination, internal communications, and hiring. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457211) ##### Advertising & marketing Experience MyOutDesk demonstrates significant expertise in the Advertising & Marketing industry, particularly through its strong focus on detailed reporting and timely deliverables. Clients commend their exceptional responsiveness and commitment to quality, enhancing operational efficiency. The positive sentiment reflects their high ratings, cultural fit, and value for cost, making them an ideal partner for businesses seeking reliable support in media strategy and execution. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Advertising Agency (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services to an advertising and marketing company. The team assists with monthly digital media and competitive reporting and offers billing support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457162) ##### Government Experience MyOutDesk has demonstrated strong expertise in government contracting, particularly in DAPA order management. Clients have praised their ability to ensure timely order processing and maintain compliance with DLA standards, leading to measurable outcomes such as generating $250K in annual margin. The team's effective communication and proactive approach have significantly contributed to project success, making MyOutDesk a valuable partner for government agencies seeking reliable support. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Government Contracting Firm (5.0/5, May 14, 2026): MyOutDesk provides a virtual assistant (VA) to support a government contracting firm's DAPA (Distribution and Pricing Agreement) program. The VA enters, verifies, and maintains contract and pricing data. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457252) ##### Financial services Experience MyOutDesk has received positive feedback from clients in the financial services industry, highlighting their expertise in providing virtual assistance for bookkeeping, marketing, and client management. Clients appreciate the high quality and efficiency of their staff, noting significant improvements in operational productivity and client engagement. The sentiment is overwhelmingly positive, suggesting that MyOutDesk effectively supports financial firms in streamlining processes and enhancing service delivery, making them a strong candidate for businesses seeking reliable assistance in the financial sector. - 5 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Wealth Planning Firm (5.0/5, Aug 16, 2022): MyOutDesk has provided BPO services for a wealth planning firm. They handle repetitive tasks such as data entry, client follow-up, and scheduling. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/154142) - Virtual Assistant Services for Financial Services Co (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services to a financial services company. The team assisted with event planning, job postings, creating timelines, and sourcing vendors. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457138) - Social Media & Email Mktg for Financial & Tax Planning Co (5.0/5, May 14, 2026): MyOutDesk provides marketing services for a financial and tax planning company. The team manages Facebook Ads and lead management, and places leads in appropriate drip email campaigns. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457147) - Virtual Assistant Services for Financial Services Company (5.0/5, May 14, 2026): MyOutDesk has provided a financial services company with a virtual assistant. The assistant has helped the client create content for their social media page and find other agents to bring on board. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457239) - Bookkeeping & Data Entry for Financial Services Company (5.0/5, May 14, 2026): MyOutDesk provides ongoing bookkeeping and data entry support for a financial services company. The team regularly processes the client's books and bank feeds and handles financial closes. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457279) ##### Food & Beverage Experience MyOutDesk has demonstrated significant expertise in the Food & Beverage industry, particularly in enhancing operational efficiency and customer service. Clients, including a fast-food restaurant and a premium cocktail company, praised their strong project management, responsiveness, and adaptability. The results showcased improved customer satisfaction, brand loyalty, and efficient handling of customer inquiries, indicating their capability to meet the unique challenges of the industry effectively. - 2 reviews for food & beverage industry - 2 reviews are 5 stars - Unknown avg. project cost - Virtual Assistant Services for Fast-Food Restaurant (5.0/5, May 14, 2026): MyOutDesk provided virtual assistant services for a fast-food restaurant. The team was responsible for helping the client increase efficiency, reduce mental load and stress, and protect their time. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457246) - Customer Service for Premium Cocktail Company (5.0/5, May 14, 2026): MyOutDesk provided customer service for a premium cocktail company. The team managed customer communications across email, social media, Shopify, and Gorgias. They also monitored orders and tracking updates. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457314) ##### Construction Experience Clients in the Construction industry have reported positive experiences with MyOutDesk, highlighting their expertise in administrative support and lead generation. Elevated Seasons noted significant efficiency improvements, saving approximately 40 hours weekly. CertaPro Painters and Nuenergy Electrical praised MyOutDesk for their reliable communication and alignment with company values. Overall sentiment indicates a strong confidence in their ability to enhance operational efficiency and support business growth, making them a suitable partner for Construction firms seeking administrative and sales assistance. - 3 reviews for construction industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Painting Company (5.0/5, May 14, 2026): MyOutDesk provides back-office outsourcing services for a painting company. The team is responsible for handling the client's administrative work and helping with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457148) - Virtual Assistant Services for Construction Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a construction company. The team handles inbound and outbound calls, calendar management, social media posts, client follow-ups, and platform R&D. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457261) - Lead Generation Services for Electrical Contracting Co (4.0/5, May 16, 2026): MyOutDesk provides lead generation services for an electrical contracting company. The team is tasked with converting leads into sales through email marketing and social media campaigns. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457584) ##### Insurance Experience The feedback from the insurance industry highlights MyOutDesk's strong expertise in providing virtual assistant services tailored for health insurance brokers. Clients praise their ability to efficiently manage ongoing administrative tasks, allowing brokers to focus on core operations. The company's alignment with client values and their supportive culture for VAs are particularly noted. Overall, the sentiment is highly positive, indicating that MyOutDesk is a reliable partner for businesses in the insurance sector seeking to enhance operational effectiveness. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Insurance Company (5.0/5, May 16, 2026): MyOutDesk provided virtual assistant services for an insurance company. The team provided a full-time VA who handled tasks such as sending emails, running quotes, processing intake forms, and more. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457685) ##### Cleaners Experience Feedback from clients in the Cleaners industry highlights MyOutDesk's expertise in enhancing client services and driving sales. A President of a luxury green cleaning service noted significant improvements in communication and operational efficiency, attributing increased sales and effective management to their dedicated team member. Clients appreciate the high quality of candidates and prompt responses to needs, indicating strong overall satisfaction and a positive impact on business outcomes. - 1 review for cleaners industry - 1 review is 5 stars - Unknown avg. project cost - Back Office & Sales Outsourcing for Cleaning Company (5.0/5, May 19, 2026): MyOutDesk provides a cleaning company with a client service ambassador to help achieve their sales goals. The team processes Excel reports and communicates with cleaners in the field via phone and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458235) ##### Medical Experience MyOutDesk has received positive feedback from various medical industry clients, highlighting their expertise in recruitment and administrative tasks. Clients have noted significant improvements in hiring rates, employee retention, and reduced call wait times, demonstrating their effective project management and responsiveness. The overall sentiment reflects satisfaction with their value, communication, and capability to streamline processes, making them a strong candidate for businesses seeking support in the medical sector. - 6 reviews for medical industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Recruiting Services for Medical Company (5.0/5, May 14, 2026): MyOutDesk provided recruiting services for a medical company. The team helped the client streamline their processes and recruited an administrative assistant for them. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457144) - Customer Service Support for Mental Health Practice (5.0/5, May 14, 2026): MyOutDesk provided customer service support for a mental health practice. The team handled phone calls, chart audits, and patient communication via text, email, fax, and voicemail. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457271) - Administrative Support for Home Care Services Company (4.5/5, May 14, 2026): MyOutDesk provides administrative support to a home care services company. Their work includes recruiting, candidate screening, billing, invoice processing, and data management. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457280) - Recruiting for Home Healthcare Company (5.0/5, May 14, 2026): MyOutDesk provided recruitment services for a home healthcare company. The team managed the entire recruitment process, including ad management, prescreening, interviewing, orientation, and profile management. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457301) - Recruitment Process Outsourcing for In-Home Care Company (5.0/5, May 14, 2026): MyOutDesk provided recruitment process outsourcing services for an in-home care company. The team was responsible for sourcing, interviewing, hiring, and onboarding new employees. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457313) - Customer Service Support for Medical Facility (5.0/5, May 19, 2026): MyOutDesk provided ongoing customer service support for a medical facility. The team handled data entry, including collecting patients' addresses, phone numbers, and insurance information. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458352) ##### Real estate Experience MyOutDesk has received strong positive feedback from clients in the real estate industry for their expertise in operational support, transaction management, and CRM functions. Notably, clients report improved efficiency, reduced errors, and enhanced communication, with many emphasizing the professionalism and responsiveness of their virtual assistants. The company's ability to streamline processes and provide tailored solutions has significantly impacted productivity and client satisfaction, making them a valuable partner for real estate businesses seeking reliable operational support. - 15 reviews for real estate industry - 14 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant services for a real estate agency. The team helps with lead follow-up, listing coordination, transaction management, and administrative support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/456944) - Virtual Assistant Services for Real Estate Agency (5.0/5, May 14, 2026): MyOutDesk provides virtual assistant (VA) services for a real estate agency. MyOutDesk's virtual assistant handles the client's appointment setting, scheduling, CRM management, and social media support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457086) - Back Office Outsourcing for Real Estate Dev Company (5.0/5, May 14, 2026): MyOutDesk provides virtual assistance to a real estate development company. The team handles lead management, CRM updates, appointment setting, transaction coordination, and marketing support. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457094) - Listing Coordination & Agent Support for Real Estate Co (5.0/5, May 14, 2026): MyOutDesk provides listing coordination and agent support for a real estate company. The team prepares listing information, manages MLS and other advertising portals, and handles contract preparation. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457151) - Staff Augmentation for Real Estate Investment Company (5.0/5, May 14, 2026): MyOutDesk provides staffing and operational support to a real estate investment company. The team manages the client's accounts and monitors their payments. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457181) - Sales Support for Real Estate Company (5.0/5, May 14, 2026): MyOutDesk provides a real estate company with an inside sales agent who handles cold calling, appointment setting, lead qualification, and database maintenance. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457226) - Content Writing Services for Real Estate CRM Company (5.0/5, May 14, 2026): MyOutDesk provided content writing services for a real estate CRM company. The team was responsible for posting blogs on client websites and updating monthly newsletters. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457236) - Underwriting Services for Real Estate Company (4.5/5, May 14, 2026): MyOutDesk provides underwriting services for a real estate company. The team has helped the client with 50 properties per week. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457276) - Virtual Assistant Services for Real Estate Company (5.0/5, May 15, 2026): MyOutDesk provides virtual assistant services for a real estate company. The team is responsible for assisting with various tasks across different departments, including marketing support and website updates. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457468) - Web Dev Virtual Assistance for Real Estate CRM & SaaS Co (5.0/5, May 15, 2026): MyOutDesk provides web development virtual assistance for a real estate CRM and SaaS company. The VA configures websites, manages client communications, and supports cross-functional collaboration. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457561) - Virtual Assistant Services for Real Estate Company (5.0/5, May 16, 2026): MyOutDesk provides virtual assistant services to a real estate company. The team handles back-office services, including answering calls, coordinating maintenance and showings, and managing accounting tasks. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457589) - Outsourcing for Real Estate Software Solutions Company (5.0/5, May 21, 2026): MyOutDesk provides customer support and processes MLS compliance requests for a real estate software solutions company. The team communicates with external customers and internal teams. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458854) - Virtual Assistant Services for Real Estate Company (5.0/5, May 21, 2026): MyOutDesk provides a virtual assistant to manage a real estate company's team's transaction database and listing inventory. The assistant coordinates paperwork and communicates with clients and agents. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/458933) - Virtual Assistant Services for Real Estate Company (5.0/5, May 23, 2026): MyOutDesk provides virtual assistant services to a real estate company. The team helps maintain the client's database, enter transactions into their CRM, and post content on social media. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/459410) - Operations & Sales Support for Real Estate Firm (5.0/5, Jun 6, 2026): MyOutDesk provides operations and sales support for a real estate firm. The team handles data input, marketing, scheduling, and billing. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/462575) ##### Legal Experience MyOutDesk has demonstrated significant expertise in providing virtual staffing solutions for the Legal industry, particularly in operational support for law firms. Clients report improved efficiency and responsiveness in handling credit report disputes and documentation workflows, with notable increases in processing capacity and reduced turnaround times (up to 35%). Their adaptability and strong project management capabilities contribute to a seamless integration into existing workflows. Overall, MyOutDesk is well-regarded for enhancing organizational consistency and scalability in legal operations, making them a valuable partner for law firms. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Law Firm (5.0/5, May 14, 2026): MyOutDesk provides virtual staffing support for a law firm. The team handles administrative tasks, client account management, document handling, and workflow coordination. [Read Full Review](https://clutch.co/go-to-review/myoutdesk/457045) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Remote Team Solutions has received consistently positive feedback regarding their professionalism. Clients highlighted their accountability, timely responses, and commitment to delivering a world-class experience. For example, one review noted their project management team was 'always accountable, exact, and on time,' while another emphasized their 'timely, communicative and professional' approach. Overall, clients expressed high satisfaction with the company's integrity, culture, and dedication to understanding and meeting their specific needs. - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): They were timely, communicative and professional. The quality of the kick off meeting was impressive. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): From the very beginning, their team demonstrated a deep understanding of our unique needs. Their meticulous approach to screening and vetting candidates ensured that every individual presented was not only a match on paper but also a potential fit for our specific work dynamics. It's evident that they prioritize building strong, lasting partnerships with their clients. Their excellence, professionalism, and commitment have exceeded my highest expectations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): The project management team at Remote Team Solutions is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) #### 2 reviews mention Call Center Services Call Center Services for Pest Control Services Company 4.5/5 — Remote Team Solutions provides call center services for a pest control company. The goal is to schedule appointments with potential business leads. - 1 of 2 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/465867) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Software Experience Remote Team Solutions has demonstrated exceptional expertise in the software industry, particularly in filling critical technical roles. Clients praise their responsiveness and commitment to understanding unique project needs, often exceeding expectations. The company's strong culture fit and value-for-cost ratio are highlighted as significant strengths. Overall, client sentiment is highly positive, indicating that Remote Team Solutions is a reliable partner for software companies seeking tailored talent solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Well-organized projects TECHSPEED INC has received positive feedback regarding their well-organized project management. Clients highlighted their clear timelines, effective communication, and timely delivery of all project milestones. For instance, one client noted that TECHSPEED completed data entry projects with high accuracy and minimal errors, consistently meeting tight deadlines. Another emphasized their proactive approach, stating that the team's organization and commitment to quality made collaborations smooth and productive. Overall, the sentiment reflects satisfaction with TECHSPEED's reliability and professionalism. - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to be admired. [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) #### Reviewed 1 time in the past 6 months Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/techspeed?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Call Center Services Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (74 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences. [Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-legal-industry) #### Reviewed 3 times in the past 6 months Recent reviews of Task Virtual reflect a consistently positive sentiment, highlighting their effective integration into client operations. Clients praised their responsive project management, ability to streamline workflows, and enhance communication processes. Notably, one client noted improved appointment scheduling and reduced administrative burdens, while another emphasized the team's professionalism and empathetic communication with patients. Although some suggested enhancing strategic planning sessions, overall feedback indicates that Task Virtual is a reliable partner that significantly contributes to operational efficiency and client satisfaction. - 3 of 3 reviews are 5 stars - 2 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/task-virtual?sort_by=date_desc&verified=true#reviews) #### 3 reviews mention Call Center Services Virtual Assistant Services for Healthcare AI Company 5.0/5 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed follow-ups. - 2 of 3 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/task-virtual/467711) #### Experience in 9 industries Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) ##### Business services Experience Task Virtual has received positive feedback for their expertise and strengths in the Business services industry, particularly in providing effective virtual assistance for online training and marketing efforts. Clients appreciate their thorough knowledge, professionalism, and empathetic communication, highlighting their ability to enhance project outcomes and client engagement. Overall, the sentiment is highly favorable, suggesting that Task Virtual is a strong fit for businesses seeking reliable support in marketing and sales strategy. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Copywriting and Marketing for Online Courses (5.0/5, May 17, 2019): Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients. [Read Full Review](https://clutch.co/go-to-review/task-virtual/105373) ##### Arts, entertainment & music Experience Task Virtual demonstrates significant expertise in the Arts, entertainment & music industry, providing tailored market research and insights. Clients, such as Riverside Theatres, praised their excellent project management and data-driven analysis, which helped refine marketing strategies and identify new audience segments. The company's strong alignment with client values and high ratings indicate a reliable partner for organizations seeking to enhance their impact in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Performing Arts Venue (5.0/5, Mar 11, 2025): Task Virtual conducted market research for a performing arts venue. The team conducted audience surveys, competitor analysis, and trend research. They also worked on a market analysis report. [Read Full Review](https://clutch.co/go-to-review/task-virtual/358669) ##### Information technology Experience Task Virtual demonstrates significant expertise in the Information Technology sector, particularly in cybersecurity support services. Clients commend their dedicated team for effectively enhancing customer service response times, resulting in improved customer satisfaction. Their proactive communication, timely project delivery, and thorough understanding of the cybersecurity landscape are notable strengths. Overall, client sentiment reflects a strong alignment of company values and a positive impact on operations, making Task Virtual a commendable choice for businesses in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Cybersecurity Service Provider (5.0/5, Mar 15, 2025): Task Virtual provided customer service operations support for a cybersecurity service provider. The team provided 24/7 customer service via live chat, email, and phone, along with regular feedback reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359911) ##### Advertising & marketing Experience Task Virtual demonstrates strong expertise in the Advertising & marketing sector, as evidenced by their ability to enhance client productivity through efficient back-office solutions. Clients praise their responsiveness, project management skills, and tailored services that align with specific industry needs. The positive sentiment reflects satisfaction with their impact on strategic brand development and overall client satisfaction, making Task Virtual a compelling choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Creative Design Agency (5.0/5, May 17, 2022): Task Virtual provides BPO services for a creative design agency. Their task includes handling customer calls, creating SMM posts, and conducting market research, among others. [Read Full Review](https://clutch.co/go-to-review/task-virtual/19313) - Back Office Outsourcing for Marketing Consultancy Firm (5.0/5, Mar 15, 2025): Task Virtual provided back office outsourcing services for a marketing consultancy. They handled administrative tasks, managed databases, assisted with project coordination, and organized marketing materials. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359903) ##### Beauty & Cosmetics Experience Task Virtual has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in market research, content creation, and platform management. Clients commend their strong communication skills and dedication to collaboration, fostering a team-oriented environment. Notably, their ability to adapt to client needs and provide high-quality, visually appealing designs has significantly impacted business growth. Overall, Task Virtual is positioned as a reliable partner for companies in the Beauty & Cosmetics sector seeking to enhance their online presence. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): Task Virtual has built a website for a cosmetics company. They've also created content and course material and performed market research. [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733) ##### IT Services Experience Task Virtual demonstrates strong expertise in providing IT services, particularly in research, data entry, and virtual assistance. Client feedback highlights their cost-effectiveness, accuracy, and impressive efficiency improvements of 70-80%. The provider's responsive communication and coordination skills contribute to a positive workflow experience. Given their strengths, Task Virtual appears to be a suitable partner for businesses seeking reliable IT service solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Coaching Company (5.0/5, Apr 28, 2022): Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities.  [Read Full Review](https://clutch.co/go-to-review/task-virtual/16966) ##### Healthcare Experience The company demonstrates strong expertise in providing back office services specifically tailored for the Healthcare industry. Clients appreciate their ability to save both time and costs, with one client reporting savings of $7,000-$8,500 monthly and a reduction of 40 hours in administrative tasks. Overall sentiment reflects satisfaction with the quality of work and customer service, despite occasional delays in response time. This indicates a solid fit for healthcare organizations seeking efficient and reliable support. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Payroll, Data Entry, and Personnel Services for Healthcare Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145927) ##### Legal Experience Task Virtual has received positive feedback from clients in the Legal industry, highlighting their expertise in back-office services, particularly in medical billing. Clients appreciate their quick turnaround and quality of work, which has resulted in significant time savings—averaging 20 hours weekly—and enhanced customer acquisition. Their proactive suggestions contribute to smoother operations, making them a valuable partner for firms seeking efficient and reliable support in legal services. - 1 review for legal industry - Less than $10,000 avg. project cost - Medical Billing Assistance for Legal Company (4.5/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/138036) ##### Financial services Experience Task Virtual demonstrates strong expertise in the Financial services industry, particularly in SEO strategies tailored for financial modeling. Clients report significant improvements in website visibility and lead generation, reflecting the company’s effective approach to enhancing online presence. Their project management is praised for timely delivery and excellent communication. Overall, Task Virtual is well-suited for organizations seeking to bolster their digital strategies within the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Task Virtual provided SEO services for a financial services company. The team handled keyword research, on-page optimization, backlink building, and performance tracking. They also provided progress reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) ##### Consumer products & services Experience Task Virtual has demonstrated significant expertise in the Consumer products & services industry, particularly in enhancing online visibility for companies like PESTUK. Their comprehensive SEO strategies resulted in increased organic traffic and improved search rankings, showcasing their strengths in tailored solutions and project management. Clients appreciate their proactive approach, clear communication, and data-driven tactics, which foster long-term success. Overall, Task Virtual is well-suited for businesses seeking impactful digital marketing strategies in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual provides SEO services for a pest control company. The team conducts keyword research, performs on-page optimization, and builds links to increase the client's online visibility and traffic. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043) ##### Education Experience Task Virtual has received positive feedback from clients in the Education industry, highlighting their expertise in enhancing operational efficiency and customer support for educational technology and training providers. Clients reported improved customer satisfaction, effective management of online courses, and successful marketing strategies, resulting in substantial subscriber growth. Overall, the sentiment is highly favorable, emphasizing Task Virtual's ability to streamline operations and provide valuable support, making them a strong candidate for organizations seeking reliable partners in the Education sector. - 3 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Udemy Course Creation for Certification Training Firm (5.0/5, Mar 26, 2019): Task Virtual created online education courses via Udemy and currently manages an online platform. [Read Full Review](https://clutch.co/go-to-review/task-virtual/79233) - 24-hour Customer Service for Education Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145872) - Virtual Assistant Services for EdTech Company (5.0/5, Mar 28, 2025): Task Virtual provided virtual assistants for an educational technology company. They managed customer inquiries, organized online training sessions, and streamlined internal communication. [Read Full Review](https://clutch.co/go-to-review/task-virtual/363545) #### Very responsive Task Virtual is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Staybright Design Private Limited](https://clutch.co/profile/staybright-design-private) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 15% Search Engine Optimization - 35% Web Development #### Company description Staybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care. [Visit Website](https://www.staybrightdesign.com?utm_source=clutch.co&utm_medium=referral) #### 1 review mentions Call Center Services Call Center Services for Digital Advertising Agency 5.0/5 — Staybright Design Private Limited provided call center services for a digital advertising agency. The team handled customer interactions, implemented a call tracking system, and designed call center processes. - 1 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/351610) #### Experience in 5 industries Staybright Design Private Limited has garnered positive feedback across multiple industries, including Advertising & Marketing, Food & Beverage, Real Estate, Manufacturing, and Financial Services. Clients praised their strong project management, effective customer support solutions, and tailored sales strategies that drove significant improvements in customer engagement and satisfaction. The company’s expertise in sales optimization and customer service aligns well with the needs of sectors focused on client retention and growth, indicating a strong fit for businesses seeking impactful solutions in these areas. [Read All Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) ##### Financial services Experience Staybright Design Private Limited has demonstrated strong expertise in the financial services industry, particularly in web design and SEO. Their work for Must Home resulted in improved website functionality and a significant increase in local search rankings. Clients commend their value for money, quality of work, and timely delivery. Overall, feedback indicates that Staybright Design Private Limited is a reliable partner for financial services companies seeking to enhance their online presence. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - SEO & Website Design for Financial Services Firm (5.0/5, Jul 28, 2026): Staybright Design Private Limited designed a financial services company's website. The team created multiple pages with various widgets and calculators. They also provided SEO services. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/475678) ##### Advertising & marketing Experience Staybright Design Private Limited has garnered positive feedback within the Advertising & marketing industry for their expertise in developing tailored sales strategies and promotional materials. Clients highlight their strong project management, timely delivery, and ability to enhance engagement with key stakeholders, resulting in increased qualified leads. Their deep understanding of sales dynamics and alignment with client values further positions them as a strong partner for businesses seeking impactful marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Commerce Media Network (5.0/5, Jan 27, 2025): Staybright Design Private Limited provided sales outsourcing services for a commerce media network. The team developed sales strategies, created promotional materials, and represented the client. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/346818) ##### Food & Beverage Experience Staybright Design Private Limited has demonstrated strong expertise in the Food & Beverage industry by significantly enhancing customer support for Whiskey & Wealth Club. Client feedback highlights their effectiveness in reducing response times from 48 hours to just 2 hours and improving customer satisfaction ratings by 25%. Their proactive management and tailored support solutions have proven beneficial, making them a reliable partner for businesses seeking to elevate customer experience in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Service for Beverage Manufacturing Co (5.0/5, Jan 12, 2025): Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342527) ##### Real estate Experience Staybright Design Private Limited demonstrates strong expertise in the real estate sector by enhancing sales support services and optimizing customer engagement. A client from the industry praised their innovative approach, effective project management, and ability to deliver tailored marketing materials on time, leading to significant improvements in lead generation and sales. Their alignment with client values and responsive communication further solidifies their reputation as a reliable partner for real estate businesses seeking to enhance their market presence. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Real Estate & Hospitality Company (5.0/5, Jan 11, 2025): Staybright Design Private Limited provided sales support for a real estate and hospitality company. They designed marketing materials, enhanced the client's online presence, and implemented a CRM system. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342347) ##### Manufacturing Experience Staybright Design Private Limited has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in enhancing customer support services. Clients commend their responsiveness, professionalism, and commitment to customer satisfaction, resulting in improved client relationships and overall satisfaction. Their strong project management skills and ability to meet deadlines further underscore their reliability as a partner. Potential clients seeking to improve customer engagement in the Manufacturing sector may find Staybright Design to be a suitable choice. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Precision Parts Manufacturing Co (5.0/5, Dec 19, 2024): Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and feedback. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/338656) #### 5.0 out of 5.0 rating for cost What Clients Have Said Staybright Design Private Limited is consistently recognized for providing excellent value for money across various projects. Clients highlighted their competitive pricing, stating it fit within budget constraints while delivering high-quality services. For instance, one client noted the 'good value for cost,' while another emphasized their 'impressive value for money and quality of work.' Overall, the sentiment reflects a strong appreciation for the company's pricing structure relative to the outcomes achieved. [Read All Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - France (1 projects) - Switzerland (1 projects) - England (2 projects) This provider is available in 6 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Australia Central Time (ACT) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 4 languages: - English - Bengali - Hindi - Urdu [View Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) --- ### [Remote Raven](https://clutch.co/profile/remote-raven) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Scottsdale, AZ #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Litigation Support Services - 15% Recruitment Process Outsourcing - 10% Sales Outsourcing - 15% Staffing #### Company description Remote Raven is a staffing company that specializes in sourcing, onboarding, and supporting virtual assistants and other remote roles across various industries. Their services have been praised for delivering highly qualified talent, with a focus on strong project management and client satisfaction. According to reviews, 100% of clients report improvements in operational efficiency, cost savings, and high-quality placements. Many clients highlight Remote Raven's impressive vetting process and supportive company culture. [Visit Website](https://hireremoteraven.com/?utm_source=clutch.co&utm_medium=referral) #### Great project management Client feedback consistently highlights Remote Raven's exemplary project management capabilities. One client noted their 'great project management' with timely deliverables, while another emphasized 'exceptional' management, praising their quick responsiveness and proactive oversight. A third client echoed this sentiment, stating that Remote Raven consistently meets deadlines and maintains effective communication. Overall, clients express strong confidence in Remote Raven’s ability to manage projects efficiently, contributing significantly to their operational success and growth. #### Reviewed 6 times in the past 6 months Recent reviews of Remote Raven highlight their exceptional staffing services, with clients praising their timely delivery and the quality of candidates. A CEO noted improvements in operational efficiency and cost savings, while another client emphasized the impressive vetting process and ongoing support. Overall sentiment is overwhelmingly positive, with multiple clients expressing satisfaction and willingness to recommend Remote Raven for their reliable staffing solutions. - 6 of 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/remote-raven?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Remote Raven for offering exceptional value for money, with many noting significant cost savings compared to local hiring. For instance, one client highlighted that they staffed four distinct roles at a fraction of the cost of hiring a single local employee. Another client appreciated the seamless integration of high-quality talent, emphasizing that the overall cost fit their budget while delivering outstanding service. Overall, the sentiment reflects strong satisfaction regarding both pricing and the quality of services provided. [Read All Reviews](https://clutch.co/profile/remote-raven?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Westbrook, Maine (1 projects) - West Jordan, Utah (1 projects) - Phoenix, Arizona (1 projects) - Scottsdale, Arizona (3 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/remote-raven?verified=true#reviews) --- ### [Go Answer](https://clutch.co/profile/go-answer) #### 4.3 out of 5 star rating (16 reviews) - 1,000 - 9,999 employees - Garden City, NY #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Go Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures. [Visit Website](https://www.goanswer.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 16 reviews mention Call Center Services Call Center Service for Law Firm 5.0/5 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls. - 4 of 16 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/go-answer/114413) #### Experience in 8 industries Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) ##### Legal Experience Go Answer has received positive feedback from legal industry clients, highlighting their professionalism and responsive service. Law firms noted that the team effectively manages client interactions, enhances lead quality, and maintains a high standard of communication. Clients appreciate the empathetic approach of Go Answer's representatives, which contributes to a more prestigious firm image. Overall, the sentiment is highly favorable, indicating that Go Answer is a strong choice for legal practices seeking reliable answering services. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Answering Services for Personal Injury Law Firm (4.5/5, Jul 29, 2021): Go Answer provides after-hours answering services to a law firm. They answer current clients and conduct questionnaires with potential clients to gather information on their claims. [Read Full Review](https://clutch.co/go-to-review/go-answer/94798) - Call Center Service for Law Firm (5.0/5, Aug 23, 2021): A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/114413) ##### Financial services Experience Go Answer has received positive feedback from clients in the financial services industry, highlighting their responsiveness and strong communication skills. Clients appreciate the significant cost savings and reliability provided by Go Answer's services, with one client noting a 66% cost reduction. Their ability to handle high call volumes efficiently, with an average error rate of less than 3%, showcases their expertise. Overall, Go Answer is considered a strong fit for financial services firms seeking dependable and effective inbound support. - 4 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Go Answer was hired by an e-commerce retailer as their primary call center for their business. The team provides about 120 agents during peak hours and handles 75% of their customers' calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204) - Call Center Service for Bank (5.0/5, Aug 18, 2021): A bank needed a reliable cost-effective roll-over receptionist and call center services to give customers human assistance even during times of high call volume. They hired Go Answer for the project. [Read Full Review](https://clutch.co/go-to-review/go-answer/110813) - After Hours Answering For Financial Services (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118312) - Numerous Answering Services for Financial Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/136913) ##### Other industries Experience Go Answer demonstrates strong expertise in Business Process Outsourcing for the Other industries sector, receiving positive feedback for their efficient customer service and cost-saving solutions. Clients report substantial monthly savings and a reduction in operational headaches. Their strengths lie in prompt and effective communication, making them a reliable partner. However, there is room for growth, particularly in service expansion. Overall, they appear well-positioned to support businesses seeking outsourcing solutions in diverse industries. - 4 reviews for other industries industry - $200,000 – $999,999 avg. project cost - Customer Relations Support for Enterprise (4.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/37005) - Great Plans and Pricing (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118329) - Go Answer Was the Best Value (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118331) - Live Answering Help for Healthcare Company (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118336) ##### Hospitality & leisure Experience Go Answer demonstrates strong capabilities in managing high call volumes for clients in the Hospitality & leisure industry, effectively reducing labor costs and saving time. Clients appreciate their ability to streamline operations, though they note a need for enhanced personalization. Overall, Go Answer's services are recognized for easing operational burdens, making them a viable option for businesses seeking to improve customer communication and efficiency in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - $10,000,000 + avg. project cost - Telecommunications Services for Hospitality Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/146388) ##### Real estate Experience Go Answer has demonstrated notable expertise in the real estate sector, receiving positive feedback for their responsiveness and tailored solutions. Clients highlight the company's ability to effectively manage inquiries and support operations, resulting in improved efficiency and client satisfaction. Their strong communication skills and understanding of real estate nuances make them a valuable partner for businesses looking to enhance their customer service and streamline processes in this industry. - 1 review for real estate industry - Less than $10,000 avg. project cost - Go Answer Never Misses a Call (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118325) ##### Business services Experience Go Answer demonstrates strong expertise in the Business services industry, receiving positive feedback for their effective solutions and responsive customer support. Clients appreciate their ability to address challenges efficiently, leading to significant improvements in operational efficiency and client satisfaction. The overall sentiment reflects trust in Go Answer's capabilities, making them a promising choice for businesses seeking reliable and impactful service solutions. - 2 reviews for business services industry - Less than $10,000 avg. project cost - Intuitive and Easy to Use Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118307) - Beyond Expectations Customer Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118309) ##### Retail Experience Go Answer has demonstrated strong expertise in the Retail industry, with clients highlighting their effective customer service solutions that enhance operational efficiency. Positive feedback emphasizes their responsiveness and the ability to tailor services to meet specific retail needs. Overall, clients express satisfaction with the impact Go Answer has made on their customer engagement and satisfaction levels, indicating that the company is a suitable partner for retail businesses seeking to improve their customer interactions. - 1 review for retail industry - Less than $10,000 avg. project cost - Live Agents and Email Answering for Retail Firm (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118301) ##### Healthcare Experience Go Answer has demonstrated substantial expertise in the Healthcare industry, earning positive feedback for their effective communication and operational support. Clients have highlighted their ability to streamline patient interactions and enhance overall service delivery. The company's strengths in managing healthcare-related inquiries and providing personalized assistance have significantly improved client efficiency, making them a compelling choice for healthcare organizations seeking reliable support solutions. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Go Answer Was the Best Value (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118331) ##### Education Experience Go Answer has received positive feedback from clients in the Education industry, highlighting their expertise in delivering tailored solutions that enhance operational efficiency. Clients appreciate their responsive customer service and ability to adapt to specific project needs. The overall sentiment reflects satisfaction with Go Answer's impact on improving educational services, making them a suitable partner for organizations seeking reliable support in the sector. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Fantastic Service and No Call Queues (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/116830) #### 1.8 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) - Less than $10,000 (10 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 16 cities - Pensacola, Florida (1 projects) - Winter Garden, Florida (1 projects) - Kansas City, Missouri (1 projects) - Nashville, Tennessee (1 projects) - Chicago, Illinois (1 projects) - Park Forest, Illinois (1 projects) - West New York, New Jersey (1 projects) - New York City, New York (1 projects) - South Milwaukee, Wisconsin (1 projects) - Santa Ana, California (1 projects) - Portland, Oregon (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Bridgeton, Missouri (1 projects) - Flushing, New York (1 projects) - Pound, Virginia (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) --- ### [Veza Reception](https://clutch.co/profile/veza-reception) #### 4.8 out of 5 star rating (10 reviews) - 10 - 49 employees - Phoenix, AZ #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Veza Reception is a customer service center specializing in virtual receptionist and call handling services, including inbound and outbound call centers. The feedback is overwhelmingly positive, with clients appreciating their efficiency, reliability, and adaptability. Around 86% of reviewers commend Veza Reception for professionalism and seamless integration with their businesses, while some suggest improvements in call recording and app development. [Visit Website](https://vezareception.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 6 times in the past 6 months In the past six months, Veza Reception has received positive feedback for their responsive virtual receptionist services, particularly in the legal sector. Clients noted their ability to handle calls efficiently, with one law firm reporting over 100-200 calls managed monthly. However, some feedback indicated concerns about scaling and consistency, with one client experiencing a decline in service quality. Overall, the sentiment remains largely favorable, highlighting their adaptability and commitment to client needs. - 5 of 6 reviews are 5 stars - 6 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/veza-reception?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries Veza Reception has demonstrated significant expertise in the legal and real estate industries, providing virtual receptionist services that enhance client communication and operational efficiency. Legal firms reported high satisfaction with their professionalism and ability to adapt to specific needs, while real estate clients appreciated their reliable scheduling and customer service. Overall, feedback highlights Veza Reception's strengths in flexibility, responsiveness, and cost-effectiveness, making them particularly suitable for businesses in legal and real estate sectors. [Read All Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) ##### Legal Experience Veza Reception has garnered positive feedback from multiple clients in the Legal industry, particularly for their virtual receptionist services. Law firms have praised their ability to handle calls efficiently, adapt to specific client needs, and maintain high professionalism, leading to increased client retention and satisfaction. Clients appreciate the cost-effective solutions offered, including bilingual services, although some have noted a decline in personalized attention over time. Overall, Veza Reception appears to be a strong fit for law firms seeking reliable and adaptable reception support. - 6 reviews for legal industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Legal Company (5.0/5, Jan 11, 2025): Veza Reception handles a legal company's customer support efforts. They answer incoming customer phone calls, provide information to potential clients, and handle email and chat queries. [Read Full Review](https://clutch.co/go-to-review/veza-reception/342332) - Call Center Services for Immigration Law Practice (3.0/5, Jun 19, 2026): Veza Reception was hired to answer calls for an immigration law practice. The team was initially tasked with answering calls only during certain hours, and eventually, they handled all calls. [Read Full Review](https://clutch.co/go-to-review/veza-reception/466038) - Answering Services for Law Firm (5.0/5, Jul 1, 2026): Veza Reception provides answering services for a law firm's business phone. The team is also responsible for offering call screening and message-taking services for the client. [Read Full Review](https://clutch.co/go-to-review/veza-reception/469040) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 8, 2026): Veza Reception provided virtual receptionist services for a law firm. The team answered after-hours calls, handled new client intakes, and provided reception support and intake coordination for the client. [Read Full Review](https://clutch.co/go-to-review/veza-reception/470744) - Reception Services for Personal Injury Law Firm (5.0/5, Jul 8, 2026): Veza Reception has provided overflow and after-hours reception for a personal injury law firm. The team has screened calls, handled basic intake, and taken messages in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/veza-reception/470773) - Virtual Receptionsit Services for Law Firm (5.0/5, Jul 10, 2026): Veza Reception provides virtual receptionist services for a law firm. The team takes calls, forwards messages, and handles client inquiries and new clients. [Read Full Review](https://clutch.co/go-to-review/veza-reception/471300) ##### Construction Experience Veza Reception demonstrates strong expertise in supporting the Construction industry, particularly in enhancing client communication and operational efficiency. Clients have praised their responsiveness and commitment to understanding specific business needs, leading to increased customer engagement and smoother operations. Their tailored virtual reception services have significantly improved call management for businesses, allowing them to capture previously missed opportunities. Overall, feedback indicates a high level of satisfaction, making Veza Reception a reliable partner for construction-related projects. - 1 review for construction industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Landscaping Company (5.0/5, Dec 18, 2023): Veza Reception provides ongoing call center services for a landscaping company. The team answers phones, examines each call, and sends email and text analyses. [Read Full Review](https://clutch.co/go-to-review/veza-reception/256838) ##### Real estate Experience Veza Reception has received positive feedback from clients in the real estate sector, particularly for their efficient management of call handling and job scheduling. Clients have praised their excellent customer service and thorough communication, highlighting their ability to save time and improve operational efficiency. With a proven track record of meeting project goals and delivering on time, Veza Reception demonstrates strong expertise in supporting real estate businesses, making them a suitable partner for similar projects. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Customer Support Services for Inspection Co (5.0/5, Mar 10, 2026): Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. [Read Full Review](https://clutch.co/go-to-review/veza-reception/441838) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Veza Reception as offering good value for money, with many reviews highlighting their pricing as fitting within budget constraints. For instance, one client noted they selected Veza Reception due to their competitive pricing and high ratings. Another client emphasized the service's affordability while providing quality support, further reinforcing the sentiment that their costs align well with the value received. However, there were occasional mentions of additional fees for specific services, indicating room for transparency in pricing. [Read All Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 8 cities - Tulsa, Oklahoma (1 projects) - Traverse City, Michigan (1 projects) - Las Vegas, Nevada (1 projects) - Portland, Oregon (1 projects) - Honolulu, Hawaii (1 projects) - Latrobe, Pennsylvania (1 projects) - Rocky Hill, Connecticut (1 projects) - New Hartford, New York (1 projects) [View Reviews](https://clutch.co/profile/veza-reception?verified=true#reviews) --- ### [Moneypenny USA (formerly VoiceNation)](https://clutch.co/profile/moneypenny-usa-formerly-voicenation) #### 4.4 out of 5 star rating (53 reviews) - < $25 average hourly rate - 50 - 249 employees - Duluth, GA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication. [Visit Website](https://voicenation.com/?utm_source=clutch.co&utm_medium=referral) #### Easy to work with Clients consistently express that Moneypenny USA is exceptionally easy to work with, highlighting their straightforward communication and personalized service. One client noted that Moneypenny simplifies processes that were previously complicated with other vendors, while another praised the effortless collaboration and prompt responses from their account manager. Overall, the sentiment is overwhelmingly positive, indicating that Moneypenny's approach fosters a seamless and effective partnership. - Answering Service for Medical Office (5.0/5, Jul 30, 2019): The workflow between our team and theirs was highly effective. It literally only takes a few minutes to set the schedule and transfer the phone. Couldn't be easier. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/140570) - Answering Service for B2B Medical Company (5.0/5, Mar 14, 2019): The workflow between our team and theirs is excellent. They're easy to work with, which makes the collaboration smooth and efficient. I've always been satisfied whenever I've called Moneypenny. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/73374) #### 51 reviews mention Call Center Services Call Center Services for Nonprofit Organization 5.0/5 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can contact them back promptly. - 18 of 51 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/28160) #### 1.1 out of 5.0 rating for cost What Clients Have Said Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more." [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) - Less than $10,000 (41 reviews) - $10,000 to $49,000 (8 reviews) #### Completed projects in 47 cities - Melbourne, Florida (1 projects) - Miami, Florida (1 projects) - Tampa, Florida (1 projects) - Atlanta, Georgia (1 projects) - Wichita, Kansas (1 projects) - Blue Springs, Missouri (1 projects) - Chesterfield, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Concord, North Carolina (1 projects) - Greenville, North Carolina (1 projects) - High Point, North Carolina (1 projects) - Greenville, South Carolina (1 projects) - Baytown, Texas (1 projects) - Dallas, Texas (1 projects) - Friendswood, Texas (1 projects) - Frisco, Texas (1 projects) - Galveston, Texas (1 projects) - Garland, Texas (1 projects) - Nacogdoches, Texas (1 projects) - Midland, Texas (1 projects) - Hanover Park, Illinois (1 projects) - Oak Lawn, Illinois (1 projects) - Columbus, Indiana (1 projects) - Eastpointe, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Long Branch, New Jersey (1 projects) - Staten Island, New York (1 projects) - Syracuse, New York (1 projects) - Milwaukee, Wisconsin (1 projects) - Los Angeles, California (1 projects) - San Francisco, California (1 projects) - Arvada, Colorado (1 projects) - Colorado Springs, Colorado (1 projects) - Las Vegas, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Scottsdale, Arizona (1 projects) - Bismarck, North Dakota (1 projects) - Taunton, Massachusetts (1 projects) - Philadelphia, Pennsylvania (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Fairburn, Georgia (1 projects) - Rockingham, North Carolina (1 projects) - Wadesboro, North Carolina (1 projects) - Etowah, Tennessee (1 projects) - Sylacauga, Alabama (1 projects) - Ocean View, Delaware (1 projects) - Harlan, Kentucky (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) --- ### [AnswerFirst](https://clutch.co/profile/answerfirst) #### 4.2 out of 5 star rating (24 reviews) - 250 - 999 employees - Tampa, FL #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support. [Visit Website](https://answerfirst.com/?utm_source=clutch.co&utm_medium=referral) #### Efficient Clients have consistently highlighted AnswerFirst's efficiency as a key strength. One client noted that the service provider offers 'fast support' and saves them $200 monthly, emphasizing their effective call handling. Additionally, the overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating that the efficiency of AnswerFirst is a significant factor in their positive evaluations. - Answering Services for Legal Firm (2.5/5, Nov 2, 2017): The efficiency is the main strength of the service provider. It is worth the money. [Read Full Review](https://clutch.co/go-to-review/answerfirst/146681) #### 24 reviews mention Call Center Services Inbound Calling Support for IT Company 4.5/5 — - 7 of 24 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/answerfirst/25043) #### Very responsive AnswerFirst is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 24 cities - Port Saint Lucie, Florida (1 projects) - Fort Worth, Texas (1 projects) - Chicago, Illinois (1 projects) - Indianapolis, Indiana (1 projects) - Bay Shore, New York (1 projects) - Columbus, Ohio (1 projects) - Youngstown, Ohio (1 projects) - Clovis, California (1 projects) - Hayward, California (1 projects) - Denver, Colorado (1 projects) - Las Vegas, Nevada (1 projects) - Tempe, Arizona (1 projects) - Chester, Virginia (1 projects) - Chipley, Florida (1 projects) - Franklin, North Carolina (1 projects) - Loveland, Ohio (1 projects) - Clifton Heights, Pennsylvania (1 projects) - DuBois, Pennsylvania (1 projects) - Branford, Florida (1 projects) - Brick, New Jersey (1 projects) - Flanders, New Jersey (1 projects) - Fort Plain, New York (1 projects) - Montpelier, Idaho (1 projects) - Aldie, Virginia (1 projects) [View Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews) --- ### [Opus Technology](https://clutch.co/profile/opus-technology-0) #### 4.5 out of 5 star rating (1 reviews) - $25,000+ minimum project size - $300+ average hourly rate - 50 - 249 employees - Reigate, England #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 60% IT Managed Services - 10% Cybersecurity #### Company description Opus Technology is a managed IT services provider specializing in IT asset management, cybersecurity, and connectivity solutions. Across their reviews, 100% of clients highlight their professionalism, timely delivery, and innovative approach, resulting in increased system reliability and security. Clients report significant reductions in internal IT burdens, with no areas identified for improvement. [Visit Website](https://www.opustech.co.uk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Opus Technology has received high praise for their professionalism in managing IT services, with clients noting their ability to deliver projects on time and their effective communication methods. One client highlighted the team's combination of professionalism and friendliness, stating that the experience has been a joy. Overall, the sentiment reflects strong satisfaction with Opus Technology's professional approach, as they consistently meet client needs and expectations. #### Experience in 1 industry Opus Technology has received positive feedback primarily from clients in the technology consulting sector. Their expertise in managed IT services, including cybersecurity and telephony, has significantly reduced operational burdens for clients, enhancing reliability and security of systems. The company is praised for their professionalism, effective communication, and proactive approach to technology innovations. Overall sentiment suggests strong suitability for businesses seeking IT solutions, particularly in technology-focused industries. [Read All Reviews](https://clutch.co/profile/opus-technology-0?verified=true#reviews) ##### Other industries Experience Opus Technology has received positive feedback from clients in the Other industries sector, highlighting their expertise in managed IT support and services. Clients commend their professionalism, ability to manage complex IT assets, and proactive approach to technology innovations. The strong communication and hands-off engagement model have allowed businesses to focus on their core activities, significantly reducing IT-related burdens. Overall, the sentiment is overwhelmingly favorable, indicating Opus Technology as a strong contender for companies seeking reliable IT solutions. - 1 review for other industries industry - Unknown avg. project cost - Managed IT Services for Consulting Company (4.5/5, Jan 9, 2026): Opus Technology provides managed IT services for a consulting company. The team manages the client's IT assets, including telephony, Microsoft stack, connectivity, and cybersecurity. [Read Full Review](https://clutch.co/go-to-review/opus-technology-0/429196) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have highlighted Opus Technology's competitive pricing and excellent value for money. One reviewer noted a strong alignment of company values and a high level of professionalism, stating that they chose Opus over other options due to their 'good value for cost.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, emphasizing that the investment has significantly reduced internal burdens while enhancing IT reliability and security. [Read All Reviews](https://clutch.co/profile/opus-technology-0?verified=true#reviews) --- ### [Abby Connect](https://clutch.co/profile/abby-connect) #### 4.8 out of 5 star rating (83 reviews) - < $25 average hourly rate - 50 - 249 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Abby Connect is a distinguished Contact Center Services provider specializing in Inbound Call Center and Customer Care Services. With a 100% positive feedback rate, clients consistently praise their professionalism, quick responsiveness, and ability to streamline client communication. Notably, 80% of reviewers highlight Abby Connect's team approach, while 60% emphasize their adaptability and personalized interactions, underscoring their superior customer service capabilities. [Visit Website](https://www.abby.com/) #### Trustworthy Clients express a strong sense of trust in Abby Connect, particularly highlighting their reliability and effective communication. One client noted, 'I mostly trust them,' indicating a solid foundation of confidence. Additionally, the team's friendliness and thoroughness were praised, with the client stating they excel in making a positive impression, contrasting their experience with less personable services. Overall, the sentiment reflects a high level of trustworthiness, with no significant areas for improvement mentioned. #### 79 reviews mention Call Center Services Call Center Services for Massage Service Company 4.0/5 — Abby Connect provides a massage therapy company with call center services; they answer calls outside of the client’s business hours. They provide business information and relay callers to the client’s website. - 61 of 79 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/abby-connect/108675) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Abby Connect's exceptional value for money, noting their pricing aligns well with budgetary constraints while delivering high-quality service. One client from a CPA firm stated, "Pricing fit our budget" and emphasized the "good value for cost." Another reviewer from a law firm praised the service as "affordable" compared to competitors. Overall, the sentiment reflects satisfaction with Abby Connect's pricing structure, which is perceived as both reasonable and beneficial, contributing positively to their operational efficiency. [Read All Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews) - Less than $10,000 (51 reviews) - $10,000 to $49,000 (15 reviews) - $50,000 to $199,999 (4 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (80 projects) [View Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews) --- ### [Tele-Help-Ing](https://clutch.co/profile/tele-help-ing) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing #### Company description Tele-Help-Ing is a contact center service specializing in customer support and call handling with a focus on inbound and outbound call center services. Reviewers highlight their clinical fluency, cultural empathy, and zero defensiveness in workflow improvements. With a 90% increase in patient reach within 48 hours of discharge and a patient satisfaction score of 4.7 out of 5, they demonstrate exceptional performance and client satisfaction. [Visit Website](http://www.telehelping.com) #### Great team Clients have consistently highlighted the exceptional team at Tele-Help-Ing, noting their effective communication and quick project delivery. One client emphasized the company's 'great culture fit' and 'kindness,' which contributed to a positive working relationship. Another client praised their ability to hit milestones rapidly while maintaining consistent communication. Overall, the sentiment reflects a strong appreciation for the team's professionalism and alignment with client values. #### Reviewed 1 time in the past 6 months In the past six months, feedback for Tele-Help-Ing has been overwhelmingly positive. Clients praise their professionalism and ease of collaboration. One executive noted their effectiveness in enhancing internal operating systems through virtual assistant services, highlighting their assistance with database management and SEO tasks. The client emphasized a strong cultural fit and found no areas for improvement. Overall, sentiment indicates strong satisfaction with Tele-Help-Ing's services. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/tele-help-ing?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Call Center Services Virtual Assistant Services for Insurance Company 5.0/5 — Tele-Help-Ing provides virtual assistant services for an insurance company. They contact leads, book appointments, nurture existing end customers, and post on social media. - 2 of 2 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/396189) #### Experience in 6 industries Tele-Help-Ing has demonstrated expertise across multiple industries, including Consumer Products, Legal, Healthcare, Financial Services, Real Estate, and Insurance. Feedback highlights their strong project management, responsiveness, and cultural alignment with clients. In Healthcare, they achieved notable improvements in patient outcomes and operational efficiency. Overall sentiment is positive, indicating solid performance in optimizing workflows and enhancing client engagement, making them a suitable partner for firms seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/tele-help-ing?verified=true#reviews) ##### Other industries Experience Tele-Help-Ing has garnered positive feedback within the Other industries sector, noted for their expertise in optimizing workflows and enhancing client engagement. Clients emphasized their responsiveness, proactive management, and ability to adapt to specific needs. One client highlighted a significant reduction in 30-day readmission rates through Tele-Help-Ing’s triage services, demonstrating their impactful contribution. Overall, the sentiment is highly favorable, indicating that Tele-Help-Ing is well-suited for businesses seeking reliable support and innovative solutions in the Other industries sector. - 2 reviews for other industries industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Healthcare Company (5.0/5, Jul 11, 2025): Tele-Help-Ing provides remote medical staffing services for a healthcare company. The team provides bilingual English and Spanish-speaking agents fluent in US medical terminology and patient communication. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/389484) - Back Office Outsourcing for Software Company (5.0/5, Sep 16, 2025): Tele-Help-Ing provided staff augmentation services for a software development company. The team provided a virtual assistant (VA) to manage emails, calendars, document reviews, and more. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/406275) ##### Consumer products & services Experience Tele-Help-Ing has received positive feedback from Joe & Bella, a consumer products and services firm specializing in adaptive apparel. The client highlighted the company's expertise in improving internal operating systems through effective virtual assistant services. Tele-Help-Ing's professionalism and ease of collaboration were noted as key strengths, making them a suitable partner for businesses in the Consumer products & services industry seeking operational enhancements. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Consumer Products & Services Co (5.0/5, Apr 24, 2026): Tele-Help-Ing provides virtual assistant services for a consumer products and services company. The team has helped with SEO-related tasks and cleaned up the client's internal databases. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/452631) ##### Insurance Experience Tele-Help-Ing has demonstrated strong expertise in the Insurance industry, particularly in assisting companies like Freeland Financial with lead contact and client nurturing. Clients appreciate their value for cost and effective project management. The ability to provide English-speaking virtual assistants from the U.S. has been noted as a significant strength. Overall, feedback suggests that Tele-Help-Ing is a competent partner for insurance businesses seeking to enhance client engagement and operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Insurance Company (5.0/5, Aug 6, 2025): Tele-Help-Ing provides virtual assistant services for an insurance company. They contact leads, book appointments, nurture existing end customers, and post on social media. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/396189) ##### Real estate Experience Tele-Help-Ing has received positive feedback from clients in the Real Estate industry, highlighting their expertise in marketing and advertising. Clients appreciate their timely project delivery, effective communication, and tailored services, such as logo design and social media campaigns. The overall sentiment reflects satisfaction with the results achieved, demonstrating Tele-Help-Ing's ability to significantly enhance marketing efforts for real estate businesses. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Logo Design, SMM & Advertising for Real Estate Company (5.0/5, Jul 18, 2025): Tele-Help-Ing provided marketing services for a real estate company. The team designed the client's business logo, created marketing campaigns for Instagram and Facebook, and produced advertising videos. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/391228) ##### Financial services Experience Tele-Help-Ing has demonstrated notable expertise in the Financial services sector, specifically through their work with bookkeeping firms. Clients appreciate their effective project management, delivering results ahead of schedule while maintaining clear communication. The alignment of values and culture, combined with a strong focus on client needs, reinforces their reputation as a reliable partner. Overall, Tele-Help-Ing is well-suited for businesses seeking a competent and supportive collaborator in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Staffing & Recruiting for Bookkeeping Firm (5.0/5, Jul 16, 2025): Tele-Help-Ing provided an admin employee for a bookkeeping firm. The team posted job descriptions, vetted and onboarded candidates, and checked in on the candidates' performance. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/390548) ##### Software Experience Tele-Help-Ing has received positive feedback for their expertise in optimizing workflows and enhancing client engagement through custom software solutions for small businesses. Clients appreciate their proactive project management, timely delivery, and effective communication. The company's strengths lie in their ability to automate processes and provide tailored support, leading to significant business growth, including doubled revenues. Overall, they are regarded as a strong fit for businesses in the Software industry seeking cost-effective and impactful solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Software Company (5.0/5, Sep 16, 2025): Tele-Help-Ing provided staff augmentation services for a software development company. The team provided a virtual assistant (VA) to manage emails, calendars, document reviews, and more. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/406275) ##### Legal Experience Tele-Help-Ing has been positively reviewed by clients in the legal industry, particularly for their expertise in paralegal assistance and contract review. Clients appreciate their responsiveness, timely delivery, and thorough candidate sourcing process. The firm's ability to meet specific budgetary needs while maintaining a high standard of service showcases their strengths in supporting small legal businesses. Overall, the feedback indicates a strong fit for organizations seeking reliable legal support. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Paralegal Assistance for Legal Company (5.0/5, Nov 3, 2025): Tele-Help-Ing provides paralegal assistance for a legal support company. The team’s legal specialist assists the client in reviewing and revising contracts before they’re finalized by the supervising attorney. [Read Full Review](https://clutch.co/go-to-review/tele-help-ing/417536) --- ### [LEX Reception](https://clutch.co/profile/lex-reception) #### 4.9 out of 5 star rating (32 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description LEX Reception is a distinguished provider of Contact Center Services, specializing in Customer Support Services and Call Handling for law firms. Reviews emphasize their professional and empathetic service, with 90% of clients appreciating the 24/7 availability and tailored script customization. A theme of improved client retention and operational efficiency recurs frequently, underscoring LEX Reception's significant impact on business growth and productivity. [Visit Website](https://www.lexreception.com/?utm_source=clutch&utm_medium=referral) #### 29 reviews mention Call Center Services Virtual Receptionist Service for Law Firm 5.0/5 — LexReception provides call answering services, including after-hours and high-volume periods. They also offer add-ons including appointment booking, message-access on the web, and email monitoring. - 26 of 29 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/lex-reception/40864) #### Experience in 3 industries LEX Reception excels in providing virtual receptionist services primarily for the legal industry, with a strong emphasis on client satisfaction and operational efficiency. Feedback highlights their expertise in managing overflow, after-hours calls, and client intake across various legal practices, including immigration, personal injury, and family law. Clients commend their professionalism, responsiveness, and ability to integrate custom scripts seamlessly. Overall sentiment is overwhelmingly positive, particularly among legal firms seeking reliable, client-focused support. [Read All Reviews](https://clutch.co/profile/lex-reception?verified=true#reviews) ##### Consulting Experience LexReception has received positive feedback from clients in the Consulting industry, highlighting their expertise in call management and customer service. Clients appreciate their technological capabilities, such as a user-friendly dashboard, and their adaptability to specific business needs. The 24/7 availability has significantly enhanced communication efficiency, contributing to increased sales opportunities. Overall, LexReception is recognized for its professionalism and prompt responsiveness, making it a strong candidate for businesses seeking reliable consulting support. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - 24/7 Call Answering & Routing for Management Consultancy (5.0/5, Mar 25, 2019): LexReception provides 24/7 call answering and routing services for a consulting firm. They answer after-hours calls and take messages or forward calls according to specified methods. [Read Full Review](https://clutch.co/go-to-review/lex-reception/78832) ##### Hospitality & leisure Experience LEX Reception has demonstrated significant expertise in the Hospitality & Leisure industry, particularly through its responsive call answering service tailored for travel agencies. Clients praise their proactive customer service, effective communication, and ability to adapt scripts to meet specific needs. The positive impact is evident, with increased phone leads and successful hiring of staff attributed to their support. Overall, LEX Reception is regarded as a reliable partner capable of enhancing operational efficiency in the Hospitality sector. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering & Scheduling Services for Travel Agency (4.5/5, Oct 19, 2018): LexReception provides call answering services, including basic inbound lead questions. They also schedule appointments using an online calendar system. [Read Full Review](https://clutch.co/go-to-review/lex-reception/136503) ##### IT Services Experience LEX Reception has established itself as a reliable partner in the IT Services industry, offering dedicated 24/7 contact center solutions that enhance client engagement. Clients commend their high-quality representatives, proactive communication, and seamless onboarding processes, which have led to increased conversion rates and improved lead management. Overall, LEX Reception is praised for its commitment to excellence, making it a strong candidate for businesses seeking effective call answering services. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Contact Center Services for Multichannel Listing Software Company (5.0/5, Sep 18, 2018): LexReception provides around-the-clock call answering services, as well as pre-screening of inbound leads. [Read Full Review](https://clutch.co/go-to-review/lex-reception/123331) ##### Legal Experience LEX Reception has garnered strong positive feedback from clients within the Legal industry, highlighting their expertise in providing 24/7 live answering services that enhance client engagement and satisfaction. Attorneys commend their responsiveness, effective communication, and ability to customize call scripts tailored to legal practices. Reviewers noted significant improvements in client retention and lead capture, especially during after-hours calls. Overall, LEX Reception is viewed as a valuable partner, seamlessly integrating into legal operations to support business growth. - 27 reviews for legal industry - 24 reviews are 5 stars - Less than $10,000 avg. project cost - Call Answering for Consumer Protection Law Firm (5.0/5, Aug 23, 2019): Helping to develop call scripts, LexReception provides remote receptionist services for a law firm. They answer and transfer calls as well as set appointments 24/7, sending information by e-mail.  [Read Full Review](https://clutch.co/go-to-review/lex-reception/31130) - 24/7 Answering Service for Family Law Firm (5.0/5, Aug 29, 2019): LexReception provides 24/7 phone reception services for a family law firm. They field client calls and send messages to lawyers in court or otherwise unavailable when calls come in. [Read Full Review](https://clutch.co/go-to-review/lex-reception/34696) - Phone Answering Service for Law Firm (5.0/5, Sep 6, 2019): LexReception provides offsite phone answering services for a law firm. They primarily handle after-hours calls, and forward transcripts as text messages. They also route important calls to mobile numbers. [Read Full Review](https://clutch.co/go-to-review/lex-reception/39452) - Virtual Receptionist Service for Law Firm (5.0/5, Sep 9, 2019): LexReception provides call answering services, including after-hours and high-volume periods. They also offer add-ons including appointment booking, message-access on the web, and email monitoring. [Read Full Review](https://clutch.co/go-to-review/lex-reception/40864) - Off-Hours Call Services for Legal Firm (5.0/5, Sep 16, 2019): LexReception set up after-hours call services for a legal firm. They're responsible for receiving potential client calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/lex-reception/46427) - Call Answering Services for Law Practice (5.0/5, Sep 16, 2019): LexReception provides 24/7 answering services for a law firm. They also take reservations for upcoming seminars. [Read Full Review](https://clutch.co/go-to-review/lex-reception/46484) - Answering Services for Boutique Law Firm (5.0/5, Sep 18, 2019): LexReception provided answering services for a boutique law firm. Their team answers calls when the office is closed and sends email recaps of calls. [Read Full Review](https://clutch.co/go-to-review/lex-reception/48102) - Reception Services for Criminal Defense Law Firm (5.0/5, Sep 23, 2019): LexReception provides phone-answering services for a criminal defense firm. They follow a pre-written script, accommodate customizations, and send emails with key information from the calls.  [Read Full Review](https://clutch.co/go-to-review/lex-reception/51148) - Personalized Scripting for Law Firm (4.5/5, Feb 3, 2021): A law firm partnered with LEX Reception in order to take charge of the business' phone lines and lead intake. This was meant to free up internal staff for other duties. [Read Full Review](https://clutch.co/go-to-review/lex-reception/55395) - Call Center Services for Small Law Firm (5.0/5, Feb 4, 2021): LEX Reception provides call center services to a small law firm. They manage the client's overflow calls. The team also answers calls during the evening and weekends.  [Read Full Review](https://clutch.co/go-to-review/lex-reception/57284) - Call Center Services for Law Firm (5.0/5, Feb 4, 2021): A law firm partnered with LEX Reception in order to act as a way for their clients to reach them whenever convenient. [Read Full Review](https://clutch.co/go-to-review/lex-reception/57579) - Answering Services for Attorney (5.0/5, Oct 11, 2019): LexReception provides 24-hour answering services for a solo practicing attorney. The team answers phone calls and records information to be sent by e-mail for a response. [Read Full Review](https://clutch.co/go-to-review/lex-reception/63437) - Answering Services for Family Law Practice (5.0/5, Feb 10, 2021): LEX Reception answers calls for a law practice, taking on overflow calls during the business day and off-hours calls. They aim to collect relevant information and pass it to the internal team. [Read Full Review](https://clutch.co/go-to-review/lex-reception/64259) - Call Answering Service for Boutique Law Firm (5.0/5, Oct 14, 2019): LexReception provided call answering services for a law firm. They handled incoming calls from new customers and developed custom intake scripts to direct callers.  [Read Full Review](https://clutch.co/go-to-review/lex-reception/64563) - Call Center Services for Law Firm (5.0/5, Apr 30, 2020): LEX Reception provided call center services for a law firm. The team was responsible for answering phones when the internal team was unavailable. [Read Full Review](https://clutch.co/go-to-review/lex-reception/74753) - Answering Service for Criminal Defense & Personal Injury Law Firm (5.0/5, Mar 22, 2019): LexReception provides ongoing, around-the-clock phone answering services. They support the business through answering calls, setting appointments, and gathering relevant information from callers. [Read Full Review](https://clutch.co/go-to-review/lex-reception/77699) - Answering Services for Real Estate Business Law Firm (4.5/5, Apr 8, 2019): Integrated into the client’s CMS, LexReception takes calls when in-house employees are unavailable and texts or emails the details. Questions and scripts are distinct for attorneys and new or current clients.  [Read Full Review](https://clutch.co/go-to-review/lex-reception/85664) - Answering Services for Boutique Law Firm (4.5/5, Apr 9, 2019): LexReception provides call answering services. [Read Full Review](https://clutch.co/go-to-review/lex-reception/86509) - Call Answering & Appointment Setting for Law Office (5.0/5, May 13, 2019): LexReception provides ongoing customer support for a growing law office. They answer calls, set up appointments, and input new client data. [Read Full Review](https://clutch.co/go-to-review/lex-reception/102492) - Phone Reception Service for Bankruptcy Law Firm (5.0/5, Dec 23, 2019): LexReception provides an after-hours call-answering service to a bankruptcy law firm. [Read Full Review](https://clutch.co/go-to-review/lex-reception/108642) - Live Answering & Appointment Setting for Attorney Consultancy (5.0/5, Sep 13, 2018): LexReception provides a 24-hour answering service for an array of third-party clients. Their staff can schedule appointments on the call. Bilingual operators are available to answer Spanish-speaking callers.   [Read Full Review](https://clutch.co/go-to-review/lex-reception/121679) - Answering Services for Criminal Defense Attorney (5.0/5, Sep 14, 2018): LexReception provides messaging services, reading provided scripts and taking thorough notes of incoming calls on a 24/7 basis. Notes are made instantly available for online review through an app. [Read Full Review](https://clutch.co/go-to-review/lex-reception/122227) - Handling Overflow & Off Hour Answering for Law Firm (5.0/5, Sep 20, 2018): LexReception provides reception services, handling overflow and off-hour phone calls on evenings and weekends. They answer calls live, follow a script, input the information, and notify the internal staff. [Read Full Review](https://clutch.co/go-to-review/lex-reception/124416) - Answering Services for Boutique Legal Firm (5.0/5, Dec 1, 2020): LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers. [Read Full Review](https://clutch.co/go-to-review/lex-reception/126805) - Off-hours Call Answering for Trial Attorney (5.0/5, Oct 9, 2018): LexReception provides after-hours receptionist services for a legal firm. Using a customized script, they take calls and pass the information via email. They also forward critical calls as necessary. [Read Full Review](https://clutch.co/go-to-review/lex-reception/131603) - Answering Services for Criminal Defense Law Firm (5.0/5, Oct 24, 2018): LexReception provides ongoing call answering services, using provided scripts to take messages and set appointments during and after business hours. [Read Full Review](https://clutch.co/go-to-review/lex-reception/138605) - Call Center Services for Immigration Law Firm (5.0/5, Oct 4, 2025): LEX Reception provides call center services for an immigration law firm. The team is responsible for responding to client calls, scheduling appointments, and collecting client intake information. [Read Full Review](https://clutch.co/go-to-review/lex-reception/410940) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with LEX Reception's pricing and perceived value for money. Many reviews highlight the affordability of their services, with one client noting a monthly investment of $100-$150 for reliable after-hours support. Another client emphasized the excellent ROI, stating that their investment was justified by the number of new clients captured after hours. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in service delivered. [Read All Reviews](https://clutch.co/profile/lex-reception?verified=true#reviews) - Less than $10,000 (22 reviews) - $10,000 to $49,000 (4 reviews) #### Completed projects in 28 cities - Monroe, Louisiana (1 projects) - Baltimore, Maryland (1 projects) - Rockville, Maryland (1 projects) - Silver Spring, Maryland (1 projects) - St. Louis, Missouri (1 projects) - Lubbock, Texas (1 projects) - Mankato, Minnesota (1 projects) - Akron, Ohio (1 projects) - Anaheim, California (1 projects) - Los Angeles, California (1 projects) - Pasadena, California (1 projects) - Redlands, California (1 projects) - San Francisco, California (1 projects) - Denver, Colorado (1 projects) - Gilbert, Arizona (1 projects) - Phoenix, Arizona (2 projects) - Portland, Oregon (1 projects) - Vancouver, Washington (1 projects) - Newton, Massachusetts (1 projects) - Wakefield, Massachusetts (1 projects) - Worcester, Massachusetts (1 projects) - Charlottesville, Virginia (1 projects) - Manassas, Virginia (1 projects) - Virginia Beach, Virginia (1 projects) - Hillsborough, North Carolina (1 projects) - East Islip, New York (1 projects) - Gold River, California (1 projects) - Saint George, South Carolina (1 projects) This provider is available in 2 time zones: - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/lex-reception?verified=true#reviews) --- ### [Answering Legal](https://clutch.co/profile/answering-legal) #### 5 out of 5 star rating (18 reviews) - 50 - 249 employees - Nesconset, NY #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Answering Legal is a specialized contact center service provider focusing on law firms, offering 24/7 call handling and customer support services. With overwhelmingly positive feedback, 100% of reviewers mention their professionalism and seamless call management, highlighting their ability to create a professional appearance for law practices. Clients appreciate the team's responsiveness and detailed message-taking, with 90% praising their ability to integrate smoothly into existing operations. [Visit Website](https://www.answeringlegal.com/) #### Communicative The overall sentiment regarding Answering Legal's communication is highly positive. Clients consistently highlight the team's effective communication skills, noting that they provide timely and accurate information. One client remarked, "They make sure our clients receive attention... and communicate well," while another stated, "Answering Legal is always quick to get back to me." The emphasis on courteous service and immediate feedback reinforces the perception of Answering Legal as a reliable partner in client communication. - Voice Services for Criminal Defense Practice (5.0/5, Aug 6, 2020): Answering Legal has an intelligent team that communicates well. They record accurate information and immediately send it to me. We normally communicate by telephone. I primarily talk to the company’s owner. [Read Full Review](https://clutch.co/go-to-review/answering-legal/32825) - Intake & Answering Services for Tax Firm (5.0/5, May 12, 2020): Answering Legal is always quick to get back to me. We’ve always had excellent communication. If you work with Answering Legal, you will get seamless service with polite customer service representatives. [Read Full Review](https://clutch.co/go-to-review/answering-legal/85269) - Inbound Call Answering for Law Firm (5.0/5, Feb 18, 2020): They’re easy to communicate with and meet deadlines when we have them. Their support staff is really good. We’re receiving great feedback. [Read Full Review](https://clutch.co/go-to-review/answering-legal/142425) - Answering Service for Criminal Defense Law Firm (5.0/5, Feb 13, 2020): Their communication is great. So they do what I need—email and text. Though, I understand that they’re coming up with an app to streamline that even further. [Read Full Review](https://clutch.co/go-to-review/answering-legal/138916) #### Experience in 1 industry Answering Legal has garnered positive feedback primarily from the legal industry, with a strong presence in criminal defense, family law, consumer bankruptcy, and immigration law. Clients commend their professionalism, responsiveness, and ability to handle calls seamlessly, often making it difficult for callers to distinguish them from in-office staff. The overall sentiment is overwhelmingly favorable, highlighting their impact on client acquisition and retention, as well as their effective communication and operational flexibility. This makes them an ideal choice for legal practitioners seeking reliable answering services. [Read All Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews) ##### Legal Experience Answering Legal is highly regarded within the legal industry, receiving consistent praise for its professionalism and client engagement. Many law firms highlight the expertise of their team in handling sensitive client communications with accuracy and courtesy, often indistinguishable from in-office staff. Their 24/7 availability and flexibility in call handling have positively impacted client retention and business growth. Overall, their tailored services and understanding of legal nuances position them as a valuable partner for legal practitioners seeking reliable answering solutions. - 18 reviews for legal industry - 17 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Voice Services for Criminal Defense Practice (5.0/5, Aug 6, 2020): Answering Legal provides voice services, supplementing on-site resources for a law practitioner. They answer overflow calls and gather information prior to forwarding the client or sending an email and text. [Read Full Review](https://clutch.co/go-to-review/answering-legal/32825) - Call & Intake Services for Family Law Firm (5.0/5, Apr 23, 2020): Facing an overflow of call volume, a law practice hired Answering Legal to manage the intake. The team answers all incoming calls, and provides client screening services as well. [Read Full Review](https://clutch.co/go-to-review/answering-legal/67925) - Answering Services for Criminal Defense Firm (5.0/5, May 1, 2020): Answering Legal fields incoming phone calls for the client, especially after hours and when they’re not in the office. They can forward pertinent calls to the client’s cell phone. [Read Full Review](https://clutch.co/go-to-review/answering-legal/75943) - Intake & Answering Services for Tax Firm (5.0/5, May 12, 2020): Answering Legal provides intake and answering services for a tax firm. The team is responsible for answering calls, taking client information, and connecting clients to the internal team. [Read Full Review](https://clutch.co/go-to-review/answering-legal/85269) - Answering Services for Criminal Defense Law Firm (5.0/5, May 13, 2020): Answering Legal provides answering services for a law office. They use email and text alerts to connect the client with every call that comes through. [Read Full Review](https://clutch.co/go-to-review/answering-legal/86556) - Intake & Call Services for Criminal Defense Firm (4.5/5, May 14, 2020): Answering Legal provides 24/7 answering services for a busy criminal defense firm. They take messages, transfer calls, solve technical issues, and change message scripts as needed. [Read Full Review](https://clutch.co/go-to-review/answering-legal/87410) - Call Handling Services for Sole Practice Immigration Firm (5.0/5, May 15, 2020): Struggling to keep up with their increase in calls, a law firm hired Answering Legal to help answer their phone. The team offers the opportunity to patch calls through or to take and forward a message. [Read Full Review](https://clutch.co/go-to-review/answering-legal/88584) - Answering Services for Law Firm (5.0/5, May 19, 2020): Answering Legal provides answering and call-screen services for a law firm. They connect the client with potential customers and take detailed messages that they send through texts. [Read Full Review](https://clutch.co/go-to-review/answering-legal/91056) - Intake & Call Service for Bankruptcy & Real Estate Law Firm (5.0/5, May 19, 2020): A law firm hired Answering Legal to answer their phones. They take calls and follow up with a text or an email. [Read Full Review](https://clutch.co/go-to-review/answering-legal/91398) - Call Services & Intake for Local Law Firm (5.0/5, May 19, 2020): A law office hired Answering Legal to answer its phones and provide intake services. They send emails and texts in real-time, taking down information in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/answering-legal/91636) - Answering Services for Personal Injury & Criminal Law Firm (5.0/5, May 20, 2020): Answering Legal provides ongoing answering services for an independent personal injury and criminal law practice, screening potential clients after work hours and on weekends. [Read Full Review](https://clutch.co/go-to-review/answering-legal/92412) - Answering Services for Criminal Defense & DWI Practice (5.0/5, May 21, 2020): Answering Legal provides phone answering and tele-receptionist services for a law firm on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/answering-legal/93564) - 24/7 Call Services for Criminal Defense & Family Law Firm (5.0/5, Jun 3, 2020): Answering Legal provides phone answering services to a family and bankruptcy law practice. Their team answers calls 24/7 and forwards the messages to the in-house team.  [Read Full Review](https://clutch.co/go-to-review/answering-legal/103312) - Clerical Support & Call Services for Criminal Defense Firm (5.0/5, Jun 4, 2020): Answering Legal provides call center support to a sole law practitioner who works in criminal defense. They answer calls after hours and forward messages to the client. [Read Full Review](https://clutch.co/go-to-review/answering-legal/104228) - Call Center Services for Law Firm (5.0/5, Feb 7, 2020): Answering Legal provides call answering services to a law firm, handling overflow from the office during the day and fielding all calls overnight in order to take down information from potential clients. [Read Full Review](https://clutch.co/go-to-review/answering-legal/134856) - Answering Service for Criminal Defense Law Firm (5.0/5, Feb 13, 2020): Answering Legal provides answering services throughout the night for a criminal law firm. Following a provided script, they determine whether or not a call should be sent through or if they can take a message. [Read Full Review](https://clutch.co/go-to-review/answering-legal/138916) - Voice Services for Law Firm (5.0/5, Feb 14, 2020): Answering Legal set up a voice over answering system that routes calls to them under certain circumstances. They work as an answering service when the client is unable to take calls. [Read Full Review](https://clutch.co/go-to-review/answering-legal/140384) - Inbound Call Answering for Law Firm (5.0/5, Feb 18, 2020): The team at Answering Legal provides inbound calling services for a law firm through call filtering. [Read Full Review](https://clutch.co/go-to-review/answering-legal/142425) #### 4.8 out of 5.0 rating for cost What Clients Have Said Overall, clients express satisfaction with Answering Legal's value for money, noting that the services provided justify their costs. For instance, one client mentioned spending around $25,000 annually, indicating flexibility in pricing based on call volume. Another client highlighted a monthly investment of $450, emphasizing that even a single new client can offset the cost. The general sentiment reflects that clients perceive the service as a valuable investment that enhances professionalism and client retention, with many recommending a trial to gauge fit. [Read All Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 11 cities - Jacksonville, Florida (1 projects) - Pensacola, Florida (1 projects) - Charlotte, North Carolina (1 projects) - Chicago, Illinois (1 projects) - Detroit, Michigan (1 projects) - Cherry Hill, New Jersey (1 projects) - Brooklyn, New York (1 projects) - New York City, New York (6 projects) - Philadelphia, Pennsylvania (3 projects) - Lake Saint Louis, Missouri (1 projects) - Sharon, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/answering-legal?verified=true#reviews) --- ### [LawyerLine™](https://clutch.co/profile/lawyerline) #### 4.9 out of 5 star rating (7 reviews) - < $25 average hourly rate - 250 - 999 employees - Bernards, NJ #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 5% Back Office Outsourcing - 75% Call Center Services - 5% Customer Service Outsourcing - 5% Sales Outsourcing - 5% Search Engine Optimization #### Company description LawyerLine™ specializes in Contact Center Services for law firms, offering 24/7 Customer Support Services including inbound call handling and appointment scheduling. Reviews highlight their excellent communication and adaptability, with approximately 90% of feedback being positive. Clients appreciate their efficiency, responsiveness, and value for money, noting their ability to seamlessly integrate into existing workflows and enhance client acquisition without requiring in-house staff. [Visit Website](https://www.lawyerline.ai/?clutch) #### Exceptional performance Clients have expressed exceptional satisfaction with LawyerLine™, highlighting their swift response times and effective call management. One client noted the service's value, stating, "LawyerLine takes about 40–50 calls for us each day," emphasizing their critical role in seamlessly redirecting calls and providing daily summaries. The adaptability and tailored approach of the team were particularly praised, with one client stating, "They really tailored their services to our needs," reflecting an overall sentiment of outstanding performance. - Receptionist Services for Law Firm (5.0/5, Oct 13, 2021): The project has worked out very well. LawyerLine takes about 40–50 calls for us each day, so their services are incredibly valuable to me. Their response times are excellent — they connect us with our callers quickly, which is fantastic. Their daily summaries are also crucial because it helps us ensure that we addressed the calls correctly. [Read Full Review](https://clutch.co/go-to-review/lawyerline/33834) - Receptionist Services for Law Firm (5.0/5, Oct 13, 2021): LawyerLine handles the project management for us, so we don't really have to worry about that. Any time I have an issue, they respond within 10 minutes. The team adapts to any changes very quickly and accurately. [Read Full Review](https://clutch.co/go-to-review/lawyerline/33834) - Receptionist Services for Law Firm (5.0/5, Oct 13, 2021): The value for money they provide is truly impressive, especially for the quality of work they provide. LawyerLine is incredibly accommodating — they really tailored their services to our needs. They're just a great company. [Read Full Review](https://clutch.co/go-to-review/lawyerline/33834) #### Experience in 1 industry LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff. [Read All Reviews](https://clutch.co/profile/lawyerline?verified=true#reviews) ##### Legal Experience LawyerLine™ has received positive feedback from various legal professionals, highlighting their expertise in call handling and client intake services. Clients commend their exceptional communication, responsiveness, and ability to adapt to specific needs, resulting in increased client acquisition and improved customer service. The overall sentiment is that LawyerLine™ provides valuable support tailored to the legal industry, making them a strong choice for law firms seeking efficient, reliable receptionist solutions. - 7 reviews for legal industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Ongoing Call Center Services for Law Firm (5.0/5, Oct 6, 2021): LawyerLine™ has been hired by a law firm for their call center services. The team currently answers calls from existing and potential clients on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/lawyerline/26940) - Call Services for Insurance Law Firm (4.5/5, Oct 6, 2021): LawyerLine™ provides call center services for an insurance law firm. They provide 24-hour coverage for their services.  [Read Full Review](https://clutch.co/go-to-review/lawyerline/27068) - Receptionist Services for Personal Injury Law Firm (5.0/5, Oct 6, 2021): LawyerLine™ provides receptionist services for a personal injury law firm. The vendor was hired for their specific service for lawyers. [Read Full Review](https://clutch.co/go-to-review/lawyerline/27399) - Phone Answering Services for Real Estate Law Firm (5.0/5, Oct 6, 2021): LawyerLine™ provided phone answering services for a real estate law firm. They were hired for their knowledgeable and helpful nature.  [Read Full Review](https://clutch.co/go-to-review/lawyerline/27470) - Receptionist Services for Law Firm (5.0/5, Oct 13, 2021): LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/lawyerline/33834) - Answering Services for Legal Services Company (5.0/5, Jul 2, 2021): LawyerLine has taken on the role of a receptionist by answering calls for the client. They read intake questionnaire questions to callers and collect the necessary information. The team also takes appointments. [Read Full Review](https://clutch.co/go-to-review/lawyerline/71759) - Call Center Services for Family Law Firm (5.0/5, Dec 20, 2024): LawyerLine provides call center services for a family law firm. The team takes calls and messages, provides information, and schedules appointments based on the client's calendar. [Read Full Review](https://clutch.co/go-to-review/lawyerline/339023) #### 4.7 out of 5.0 rating for cost What Clients Have Said LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost. [Read All Reviews](https://clutch.co/profile/lawyerline?verified=true#reviews) - Less than $10,000 (5 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 cities - Coral Springs, Florida (1 projects) - Charleston, South Carolina (1 projects) - Los Angeles, California (2 projects) - Newport Beach, California (1 projects) - Sacramento, California (1 projects) - Springfield, New Jersey (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/lawyerline?verified=true#reviews) --- ### [Easybee Answering Services](https://clutch.co/profile/easybee-answering-services) #### 5 out of 5 star rating (10 reviews) - 10 - 49 employees - San Salvador, El Salvador #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Easybee Answering Services is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. With a strong focus on efficiency and affordability, 100% of reviewers praised their bilingual capabilities, responsiveness, and professionalism. They are particularly noted for enhancing client communication and offering peace of mind by managing calls seamlessly across various industries, including legal and commercial sectors. [Visit Website](https://easybeereceptionist.com/) #### Reasonable pricing Overall, clients express a positive sentiment regarding Easybee Answering Services' reasonable pricing. One law firm owner highlighted the affordability as a key factor in their decision, stating, "The cost is very good." Similarly, a construction company owner noted that for approximately $200 a month, the service significantly enhanced their efficiency by managing calls without interruptions. Clients appreciate the value provided, emphasizing that the pricing aligns well with the quality of service received. - Call Center Services for Law Firm (5.0/5, Jan 26, 2023): The cost is very good. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/178111) - Call Center Support for University (5.0/5, Jan 20, 2021): Easybee's strength is efficiency at affordable costs. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/40827) - Backup Receptionist for Law Firm (5.0/5, Jan 19, 2021): With Easybee, I’ve been able to save costs while improving communications with my clients. Easybee is cost-efficient. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/38622) - Answering Service for Construction Company (5.0/5, Aug 4, 2017): It's inexpensive to ask someone, for $200 a month, to field a lot of calls and clean up your time. It builds a good relationship when a client calls, too. I can't take the call, but at least they feel like they spoke to a person. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/126309) #### 10 reviews mention Call Center Services Call Center Support for University 5.0/5 — Easybee Answering Services was approached by a university for inbound calling services. The objective of the project is to free up some responsibilities for employees to focus on other tasks. - 10 of 10 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/40827) #### Experience in 4 industries Easybee Answering Services has garnered positive feedback primarily in the legal and education sectors. Legal firms appreciate their bilingual support, efficient call management, and cost-effectiveness, contributing to improved client communication and reduced operational interruptions. In the education industry, clients highlighted Easybee's seamless integration and ability to enhance staff productivity through effective call handling. Overall, Easybee is well-suited for legal and educational institutions seeking reliable, efficient, and professional answering services. [Read All Reviews](https://clutch.co/profile/easybee-answering-services?verified=true#reviews) ##### Education Experience Easybee Answering Services has received positive feedback from education sector clients, particularly for their efficient call handling and seamless integration. A university president noted that Easybee allowed their team to focus on core tasks while ensuring customers had access to live support. The service's bilingual capabilities and straightforward onboarding process were highlighted as key strengths. Overall, the sentiment reflects strong satisfaction with Easybee's affordability and operational efficiency, making them a suitable choice for education organizations. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Support for University (5.0/5, Jan 20, 2021): Easybee Answering Services was approached by a university for inbound calling services. The objective of the project is to free up some responsibilities for employees to focus on other tasks. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/40827) ##### Construction Experience Easybee Answering Services is well-regarded in the Construction industry for enhancing operational efficiency through effective call management. A client from South Florida Construction Systems praised their bilingual capabilities and cost-effectiveness, highlighting that the service significantly reduced interruptions during critical tasks. The seamless setup and effective call screening improved communication flow, fostering better client relationships. Overall, clients appreciate Easybee’s reliability and professionalism, making it a strong candidate for other businesses seeking similar support. - 1 review for construction industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Service for Construction Company (5.0/5, Aug 4, 2017): With many employees frequently out-of-the-office, a service to answer, direct, and screen incoming calls was needed  - sales calls, especially. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/126309) ##### Real estate Experience Easybee Answering Services has demonstrated significant expertise in the real estate sector by effectively filtering spam calls, allowing clients like Commission Express to focus on genuine business opportunities. Clients appreciate the seamless integration of their services, noting that callers perceive Easybee as a professional receptionist. Overall, feedback indicates high satisfaction with Easybee's performance, which has positively impacted productivity and communication in real estate firms. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Service for Commission Advancement Firm (5.0/5, Jul 25, 2017): Easybee answers and screens large loads of incoming calls to the office, separating spam from solid leads, taking messages, and emailing voicemails to the client. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/124078) ##### Legal Experience Easybee Answering Services has received consistently positive feedback from legal industry clients, highlighting their expertise in providing 24/7 call answering and bilingual support. Clients appreciate their responsiveness, professionalism, and ability to manage complex legal inquiries effectively. The service has notably improved client communication and peace of mind for law firms, with many citing significant cost savings and enhanced operational efficiency. Overall, Easybee is positioned as a reliable partner for legal practices seeking to streamline their client interactions. - 7 reviews for legal industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Live Calls & Messaging for Law Firm (5.0/5, Jan 14, 2021): Easybee Answering Services was hired by a law firm for voice and messaging services. They are in charge of calls, messages, and schedule consultations from the firm's current and potential clients 24/7. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36034) - Call Center Services for Law Firm (5.0/5, Jan 15, 2021): Easybee Answering Services provides ongoing call center services for a trusts and estates law firm. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36511) - Call Center Services for Law Firm (5.0/5, Jan 15, 2021): Easybee Answering Services is hired by a law firm for bilingual answering services. They attend to both Spanish and English clients for scheduling and answering basic questions. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36671) - Backup Receptionist for Law Firm (5.0/5, Jan 19, 2021): Easybee Answering Services provides backup receptionist services for a law firm.  [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/38622) - Call Center Services for Immigration Law Firm (5.0/5, Nov 20, 2020): Easybee Answering Services provides ongoing call center services for an immigration law firm. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/119772) - Call Center Services for Law Firm (5.0/5, Jan 26, 2023): Easybee Answering Services provided 24-hour call center services for a law firm.  [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/178111) - Call Center Services for Law Firm (5.0/5, Jan 11, 2024): Easybee Answering Services provides 24/7 call center services for a law firm. The team answers phone calls, sends messages, and returns calls as required. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/260918) #### Completed projects in 3 countries - Antigua and Barbuda (1 projects) - Canada (1 projects) - United States (8 projects) [View Reviews](https://clutch.co/profile/easybee-answering-services?verified=true#reviews) --- ### [Back Office Betties](https://clutch.co/profile/back-office-betties) #### 5 out of 5 star rating (3 reviews) - 10 - 49 employees - Scottsdale, AZ #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Back Office Betties is a company specializing in Customer Support Services and Inbound Call Center solutions, providing virtual reception and call handling services tailored for legal practices. Feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and customer service. Clients frequently commend their seamless integration and personalized approach, significantly enhancing productivity and client satisfaction. Areas for improvement are minimal, with suggestions for an app being the most common. [Visit Website](https://backofficebetties.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 3 reviews mention Call Center Services Call Center Services for Law Firm 5.0/5 — Back Office Betties provides remote receptionist services for a law firm. They take messages and information from callers, conduct warm transfers, and schedule follow-up calls as needed. - 3 of 3 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/back-office-betties/26112) #### Experience in 1 industry Back Office Betties has demonstrated expertise primarily in the legal industry, providing essential virtual reception services that enhance client interactions and operational efficiency. Clients consistently praise their high-quality customer service and the professionalism of their reception team, which fosters a seamless integration with law practices. The overall sentiment is highly positive, with notable strengths in communication, reliability, and client care. Firms seeking efficient reception solutions and improved client management in the legal sector would find Back Office Betties to be a commendable match. [Read All Reviews](https://clutch.co/profile/back-office-betties?verified=true#reviews) ##### Legal Experience Back Office Betties has received positive feedback from legal professionals, highlighting their expertise in providing virtual receptionist services. Clients commend their customer service, noting that the team effectively handles client interactions, enhancing their law practices' efficiency and professionalism. The seamless integration into existing workflows and the ability to filter calls and manage scheduling have significantly reduced stress for attorneys, making Back Office Betties a strong fit for firms seeking reliable back-office support. - 3 reviews for legal industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Law Firm (5.0/5, Feb 28, 2020): Back Office Betties provides remote receptionist services for a law firm. They take messages and information from callers, conduct warm transfers, and schedule follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/back-office-betties/26112) - Virtual Receptionist for Social Security Legal Firm (5.0/5, Apr 16, 2020): Back Office Betties provides lead qualifying and appointment scheduling services for a legal firm. They’ve created a questionnaire to vet leads and use Acuity Scheduling to manage calendar appointments. [Read Full Review](https://clutch.co/go-to-review/back-office-betties/61937) - Outsourced Reception Services for Family Law Firm (5.0/5, May 14, 2020): Back Office Betties provides virtual reception services for a law firm. They answer calls, take messages, and screen callers when necessary. [Read Full Review](https://clutch.co/go-to-review/back-office-betties/87765) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with Back Office Betties' cost-effectiveness and value for money. One client reported spending $5,000–$10,000 annually, noting significant time savings and enhanced customer service. Another highlighted their investment of around $3,000 per year, emphasizing seamless communication and personalized service. Overall, clients appreciate the substantial benefits relative to their costs, often citing improved productivity and reduced stress, while acknowledging the exceptional quality of service provided. [Read All Reviews](https://clutch.co/profile/back-office-betties?verified=true#reviews) - Less than $10,000 (3 reviews) #### Completed projects in 3 cities - Ithaca, New York (1 projects) - Newport Beach, California (1 projects) - Cranberry, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/back-office-betties?verified=true#reviews) --- ### [Verbatim Virtual Receptionists](https://clutch.co/profile/verbatim-virtual-receptionists) #### 4.8 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Thatcham , England #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 68% Call Center Services - 10% Customer Service Outsourcing - 12% Sales Outsourcing #### Company description Verbatim Virtual Receptionists is a Contact Center Services provider specializing in call handling and customer support services. The company receives positive feedback for its seamless integration with client systems and proactive service improvements, with nearly 100% satisfaction. Clients appreciate their professional receptionists, with 90% highlighting their impressive call management and personal touch. Responsive to feedback, Verbatim excels in enhancing customer service efficiency. [Visit Website](https://verbatim-cc.co.uk?utm_source=clutch&utm_medium=clutch&utm_campaign=clutch) #### High-quality work Clients consistently praise Verbatim Virtual Receptionists for delivering high-quality work, particularly highlighting the professionalism and training of their receptionists. One client noted, "The quality of their receptionists really stands out," and emphasized their effective handling of increased call volumes during peak times without missing any calls. Overall, the sentiment reflects strong satisfaction with the service quality and responsiveness, reinforcing Verbatim's reputation as a reliable partner in managing client communications. - Overflow Call Handling for Outsourcer (5.0/5, Apr 24, 2020): The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks. [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894) #### 2 reviews mention Call Center Services Overflow Call Handling for Outsourcer 5.0/5 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system. - 1 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894) #### Experience in 2 industries Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors. [Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews) ##### IT Services Experience Verbatim Virtual Receptionists demonstrates strong expertise in the IT services sector, particularly in providing efficient call handling and CRM integration for outsourcing IT providers. Clients praise their professionalism, responsiveness, and the quality of their receptionists, which significantly enhances client satisfaction and operational efficiency. The ability to manage increased call volumes effectively, especially during peak times, underscores their reliability. Overall, their commitment to improvement and seamless workflows positions them as a valuable partner for IT service providers seeking enhanced customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Overflow Call Handling for Outsourcer (5.0/5, Apr 24, 2020): An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM system. [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/68894) ##### Software Experience Verbatim Virtual Receptionists demonstrates strong expertise in filtering calls, particularly for software companies needing efficient communication solutions. Clients appreciate their personable approach and responsiveness, which enhances project management efficiency. The positive feedback highlights their ability to adapt services to client needs, ultimately allowing clients to focus on core operations. Overall, their commitment to understanding client goals positions them as a valuable partner for businesses in the Software industry. - 1 review for software industry - $10,000 – $49,000 avg. project cost - Call-Answering for Education Software Developers (4.5/5, Apr 21, 2020): Verbatim Virtual Receptionists provide answering services to the client. They field all the client’s calls and transfer them to the in-house team as appropriate.  [Read Full Review](https://clutch.co/go-to-review/verbatim-virtual-receptionists/65345) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback. [Read All Reviews](https://clutch.co/profile/verbatim-virtual-receptionists?verified=true#reviews) - $10,000 to $49,000 (2 reviews) --- ### [Answering Service Care](https://clutch.co/profile/answering-service-care) #### 4.8 out of 5 star rating (20 reviews) - 50 - 249 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing - 5% Business Consulting - 10% Sales Outsourcing #### Company description Answering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems. [Visit Website](https://www.answeringservicecare.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months Recent reviews for Answering Service Care reflect a positive sentiment, highlighting their effective 24/7 customer service and call management. A client from Wild Bill's Soda Co. praised their professionalism, helpfulness, and thoroughness, noting that callers can easily reach them. The company was selected for its budget-friendly pricing and met all project deliverables on time, with no areas identified for improvement. - 0 of 1 reviews is 5 stars - 1 new review for Call Center Services services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/answering-service-care?sort_by=date_desc&verified=true#reviews) #### 14 reviews mention Call Center Services Call Center Services for Roofing Contractor 5.0/5 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of questions. - 9 of 14 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/answering-service-care/41926) #### Experience in 7 industries Answering Service Care has received positive feedback across various industries, including Food & Beverage, Healthcare, Real Estate, and Manufacturing. Clients praised their 24/7 customer service, responsiveness, and ability to handle calls effectively. The Food & Beverage sector highlighted their professionalism, while Healthcare clients valued their bilingual services and appointment scheduling capabilities. Overall sentiment is favorable, positioning Answering Service Care as a strong choice for businesses seeking reliable call management solutions across diverse sectors. [Read All Reviews](https://clutch.co/profile/answering-service-care?verified=true#reviews) ##### Healthcare Experience Answering Service Care demonstrates strong expertise in the Healthcare industry, particularly in providing bilingual call answering and client scheduling services. A client highlighted their professionalism and the peace of mind gained from 24/7 live agent support. They noted improvements in customer satisfaction and workflow efficiency. However, there were occasional training issues impacting service delivery. Overall, ASC's responsiveness and alignment with client values make them a commendable choice for healthcare businesses seeking reliable support. - 1 review for healthcare industry - Unknown avg. project cost - Call Center Services for Healthcare Counseling Service (3.5/5, Oct 14, 2023): Answering Service Care provides bilingual call center services for a healthcare counseling service. The team is in charge of answering incoming calls, scheduling appointments, and responding to messages 24/7. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/241039) ##### Other Industry Experience Answering Service Care has garnered positive feedback in the Other Industry sector, particularly highlighting their capability to provide prompt human responses to client calls, enhancing customer satisfaction. Clients appreciate the detailed call records that assist in accountability and management. Overall sentiment indicates strong expertise in call handling, although some clients have noted the need for improvements in mobile app functionality, suggesting a potential area for development. This company appears to be a solid fit for businesses seeking reliable communication solutions. - 1 review for other industry industry - Unknown avg. project cost - Call Center Services for Property Management Company (4.5/5, Oct 5, 2023): Answering Service Care provides call center services for a property management company. The team answers the client's phone calls and speaks to their customers, and the client has a record of the calls. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/238511) ##### Construction Experience Answering Service Care has received positive feedback from clients in the Construction industry, highlighting their expertise in providing reliable customer service. Clients noted their effective call handling and the importance of live responses in maintaining customer relations. Their 24/7 availability and tailored question scripts significantly improved client communication and information capture. While some reviews pointed to occasional delays in call response, overall sentiment reflects satisfaction with their collaborative approach and commitment to enhancing customer experience. - 4 reviews for construction industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Answering Service for Roofing Company (5.0/5, Oct 18, 2021): Answering Service Care helps a roofing company take calls from their clients whenever they can’t. They ask appropriate questions and collect the customers’ information for the client to make a proper follow-up. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/39268) - Call Center Services for Roofing Contractor (5.0/5, Oct 20, 2021): A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of questions. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/41926) - Call Center Services for Construction Company (4.5/5, Oct 2, 2023): Answering Service Care provides call center services for a construction company. The team is responsible for answering phone calls for the client. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/237356) - Call Center Services for Painting & Flooring Company (5.0/5, Oct 2, 2023): A painting and flooring company has hired Answering Service Care for call center services. They answer the client's calls and take messages, which they send via email. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/237419) ##### Media Experience Answering Service Care has received positive feedback from clients in the Media industry, particularly for their tailored services and strong communication. One client praised their promptness and cultural alignment as significant advantages. Their expertise in managing client inquiries effectively demonstrates their capability to enhance operational efficiency. Overall, clients appreciate their family-oriented approach and commitment to quality, indicating they could be an excellent fit for businesses seeking reliable support in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Video Production & Creative Company (5.0/5, Jun 30, 2023): Answering Service Care provided call center services for a video production and creative services company. The team was responsible for addressing new client inquiries. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/212956) ##### Real estate Experience Answering Service Care demonstrates strong expertise in the real estate industry, particularly in commercial real estate development. Clients appreciate their reliability, technical skills, and efficient communication, with one executive noting the seamless setup of an auto attendant that has been functioning flawlessly for over twenty years. The service has significantly contributed to marketing efforts, evidenced by timely message delivery and zero complaints, making them a valuable partner for real estate professionals seeking dependable support. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Commercial Real Estate Dev Firm (5.0/5, Jun 21, 2023): Answering Service Care provides ongoing call center services for a real estate development company. The team has set up an auto attendant and takes calls from existing tenants and for office leasing. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/210447) ##### Manufacturing Experience Answering Service Care has demonstrated strong expertise in supporting the Manufacturing industry, particularly in enhancing communication efficiency. Clients commend their ability to streamline call handling, ensuring timely notifications to supervisors, which is crucial in 24/7 operations. Feedback highlights their exceptional customer service, quick response times, and the impactful implementation of tailored solutions. Overall, clients report increased operational efficiency and satisfaction, making Answering Service Care a solid partner for businesses seeking reliable answering services in the Manufacturing sector. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Food-Grade Manufacturing Facility (5.0/5, Aug 20, 2020): Answering Service Care set up an answering system for a large food-grade manufacturing facility. Their team offers 24/7 call support, primarily serving the client company’s employees who are calling in sick. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/44750) - Answering Services for Graphics Printing Company (5.0/5, Jul 28, 2020): Answering Service Care provides tele-receptionist services for a graphics printing company. Their work includes answering calls, following a script, and qualifying prospects. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/146958) ##### Information technology Experience Answering Service Care has garnered positive feedback from clients in the Information Technology sector, particularly in areas such as healthcare and finance. Customers highlight the company's expertise in delivering efficient call center services, showcasing excellent response times and a strong service level agreement (SLA). The friendly and knowledgeable staff have been noted for their ability to forge strong relationships with clients, indicating a commitment to service excellence. Overall, clients express high satisfaction and find the company to be a suitable partner for IT-related projects. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for IT Tech & Consulting Company (5.0/5, Jul 16, 2020): Answering Service Care offers both general and client-specific call center answering services.  [Read Full Review](https://clutch.co/go-to-review/answering-service-care/137863) ##### Food & Beverage Experience The reviews for the provider highlight their expertise in delivering exceptional customer service solutions tailored for the Food & Beverage industry. A client from Wild Bill's Soda Co. noted their effectiveness in maintaining 24/7 communication with franchisees and customers, which significantly enhanced operational efficiency. The overall sentiment reflects satisfaction with the provider's professionalism and responsiveness, making them a strong candidate for businesses seeking reliable support in the Food & Beverage sector. - 1 review for food & beverage industry - Unknown avg. project cost - Call Center Services for Craft Beverage Company (4.0/5, Mar 12, 2026): Answering Service Care provided call center services for a craft beverage company. The team handled call screening, forwarding, and customer service support. [Read Full Review](https://clutch.co/go-to-review/answering-service-care/442396) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement. [Read All Reviews](https://clutch.co/profile/answering-service-care?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Client feedback consistently highlights Big Outsource's exceptional attention to detail. One CEO noted their virtual assistant's ability to authentically capture brand tone and deliver precise content, emphasizing her curiosity and pride in her work. Similarly, the curator from the Portland Art Museum praised the team's meticulous organization of materials, elevating their quality. Overall, clients express strong satisfaction with Big Outsource's detail-oriented approach, which significantly enhances project outcomes and client experiences. - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): The attention to detail was impressive. They didn’t just transcribe they organized. They didn’t just clean up slides they elevated them. Our sessions looked and felt more premium because of their work. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly. Their attention to detail and ability to deliver outstanding customer support truly set them apart. Additionally, their dedication to continuous improvement and their willingness to adapt to changing customer needs were highly commendable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) #### Experience in 13 industries Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) ##### Medical Experience Big Outsource has demonstrated strong expertise in the Medical industry, particularly in providing reliable support services for health consultation providers. Clients report significant improvements in operational efficiency, scalability, and cost savings. The responsive leadership and proactive communication from Big Outsource have been pivotal in ensuring seamless service delivery, even during unforeseen challenges. Overall, their commitment to exceptional customer service and understanding of client needs positions them as a valuable partner for businesses in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) ##### Legal Experience Big Outsource has received positive feedback from clients in the legal industry, particularly for their ability to efficiently manage workloads and improve client service. An attorney noted their proficiency in drafting legal documents, assisting clients, and gathering essential information, resulting in the timely completion of settlement demands. Clients appreciate the company's strong project management, responsiveness, and cultural alignment, though there is a desire for improved applicant screening. Overall, Big Outsource is well-positioned to support legal firms seeking reliable outsourcing solutions. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) ##### Healthcare Experience Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) ##### Software Experience Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) ##### Financial services Experience Big Outsource demonstrates strong expertise in the Financial services sector, as noted by clients who appreciated their bookkeeping and financial management capabilities. A client from a US-based accounting firm highlighted their impressive 99% accuracy and timely delivery, emphasizing the provider's professionalism and commitment to quality. Another client in fintech praised their ability to enhance engagement and manage operational tasks effectively, allowing for greater focus on strategic initiatives. Overall, client sentiment is highly positive, indicating Big Outsource as a reliable partner in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) ##### Other industries Experience Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125) - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) ##### Wellness & Fitness Experience Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) ##### Beauty Experience Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) ##### Real estate Experience Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) ##### Retail Experience Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and optimizing back office operations for ecommerce clients. A notable example includes their work with Everlane, where they improved customer satisfaction by 30% and reduced order processing time by 40%. Clients commend their agile project management, seamless integration, and commitment to partnership, indicating a strong fit for businesses seeking impactful outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) ##### Telecommunications Experience Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) ##### Beauty & Cosmetics Experience Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) ##### Consulting Experience Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011) ##### Consumer Products Experience Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) ##### Information technology Experience Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438) - Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) ##### eCommerce Experience Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001) - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498) ##### Chemicals & Biotechnology Experience Big Outsource has received positive feedback from clients in the Chemicals & Biotechnology industry, particularly for enhancing customer service operations. Laleh Petrochemical Company noted a 40% reduction in response times and a 20% increase in customer satisfaction after collaborating with Big Outsource. The company's strengths include excellent project management, responsiveness, and a commitment to excellence. Their ability to tailor services to meet specific industry needs positions them as a strong fit for businesses seeking to improve customer support in this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) ##### Arts, entertainment & music Experience Big Outsource has received positive feedback from clients in the Arts, entertainment, and music industry for their exceptional customer service and strong project management capabilities. Clients appreciate their understanding of niche industry needs and responsiveness, highlighting effective communication and proactive problem-solving. Overall, their commitment to quality and ability to integrate seamlessly with teams makes them a strong candidate for projects within this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) ##### Education Experience Big Outsource has demonstrated strong expertise in the Education industry, particularly in enhancing operational efficiency for EdTech companies. Clients commend their professionalism, responsiveness, and cultural alignment. Notably, their data management services have significantly increased productivity and streamlined workflows. The company's commitment to high-quality service and effective project management further solidifies their reputation as a valuable partner for educational institutions seeking reliable support. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) ##### Supply Chain, Logistics, and Transport Experience Big Outsource has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support and call center operations. Clients highlight their efficient project management, timely delivery, and strong alignment with company values. Notable improvements in customer satisfaction and response times indicate a significant impact on operational efficiency. Their ability to understand specific business needs and provide tailored solutions makes them a strong candidate for companies seeking reliable logistics outsourcing. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (1 projects) - Canada (2 projects) - India (1 projects) - Serbia (1 projects) - Switzerland (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 8 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) --- ### [Ruby](https://clutch.co/profile/ruby) #### 4.6 out of 5 star rating (7 reviews) - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Ruby is a company specializing in virtual receptionist and call handling services, including inbound call center and customer support services. Reviews highlight their professionalism and effective communication, with 100% positive feedback regarding call quality and customer service. Clients appreciate the personal touch provided by their live answering service, with no significant areas for improvement mentioned across feedback. [Visit Website](https://www.ruby.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional The sentiment regarding Ruby Receptionists' professionalism is overwhelmingly positive. Clients commend their receptionists for displaying utmost courtesy and professionalism, with one client noting their ability to handle unusual situations flawlessly. The founder of Tyra Law Firm emphasized their role in creating a seamless communication experience, stating that callers often do not realize they are not speaking to a staff member. Overall, Ruby Receptionists are recognized for their thoroughness and commitment to quality service. - Virtual Receptionist Service for Law Firm (5.0/5, Aug 11, 2020): It’s nice to have a live answering service, especially because many solo practitioners have an automated answering service. Having a real person answering my calls is more professional. When I need to speak with someone, I email them. They also have a mobile app that allows me to make changes to my account and preferences easily. [Read Full Review](https://clutch.co/go-to-review/ruby/36663) - Receptionist Support for Law Firm (5.0/5, Nov 19, 2018): I truly appreciate their professionalism, thoroughness, and remarkable ability to handle even unusual situations flawlessly. [Read Full Review](https://clutch.co/go-to-review/ruby/26175) #### 7 reviews mention Call Center Services Call Ruby Has Innovative Technology 4.0/5 — - 3 of 7 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ruby/118776) #### Experience in 6 industries Ruby Receptionists has received positive feedback across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. In the Legal sector, clients appreciate the professionalism and efficiency of their virtual receptionist services. In Advertising & Marketing, the provider is noted for excellent call quality and customer support. Overall sentiment is highly favorable, especially for businesses seeking reliable communication solutions. [Read All Reviews](https://clutch.co/profile/ruby?verified=true#reviews) ##### Legal Experience Ruby Receptionists has garnered positive feedback from legal professionals, highlighting their expertise in providing live answering services that enhance professionalism. Clients appreciate the seamless communication and personal touch offered, with receptionists exhibiting courtesy and thoroughness. The service has proven vital for solo practitioners, enabling them to manage calls effectively and maintain a strong client connection. Overall, Ruby Receptionists is well-regarded for their reliability and professionalism in the legal industry, making them a strong fit for firms seeking quality reception services. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Receptionist Support for Law Firm (5.0/5, Nov 19, 2018): Ruby Receptionists provides 24/7 call reception support services.  [Read Full Review](https://clutch.co/go-to-review/ruby/26175) - Virtual Receptionist Service for Law Firm (5.0/5, Aug 11, 2020): Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney.  [Read Full Review](https://clutch.co/go-to-review/ruby/36663) ##### Arts, entertainment & music Experience Ruby demonstrates significant expertise in the Arts, entertainment, and music industry, with clients highlighting their innovative solutions and responsive communication. Their ability to understand complex project requirements and deliver impactful results has led to high satisfaction among partners. Overall, Ruby's strengths in creative problem-solving and adaptability make them a strong candidate for potential clients seeking reliable support in this sector. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Call Ruby Has Innovative Technology (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/ruby/118776) ##### Manufacturing Experience Ruby has demonstrated strong expertise in the Manufacturing industry, receiving positive feedback for their innovative solutions and dedicated support. Clients have noted the company's ability to streamline operations and enhance productivity through tailored software development. Overall sentiment reflects satisfaction with Ruby's impact on their manufacturing processes, suggesting they are well-equipped to meet the needs of potential clients within this sector. - 1 review for manufacturing industry - Less than $10,000 avg. project cost - Call Ruby Has Performed Wonderfully (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/ruby/118773) ##### Financial services Experience Ruby has received positive feedback for its expertise in the Financial services industry, particularly in delivering tailored solutions that enhance operational efficiency. Clients commend their effective communication and ability to understand complex financial requirements, leading to impactful results. The overall sentiment highlights Ruby's strength in providing innovative solutions that drive business growth, making them a suitable partner for organizations seeking reliable expertise in financial services. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Excellent Service Saves Time and Worth the Money (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/ruby/118764) ##### Energy & natural resources Experience Ruby demonstrates significant expertise in the Energy and Natural Resources sector, receiving positive feedback for their innovative solutions and technical proficiency. Clients highlight their ability to address complex challenges effectively, leading to improved operational efficiencies and project outcomes. Overall, Ruby's commitment to delivering tailored services has made a positive impact in the industry, making them a promising partner for businesses seeking specialized support in Energy and Natural Resources. - 1 review for energy & natural resources industry - $10,000 – $49,000 avg. project cost - 24/7 Bilingual Services and Mobile Options for Energy Company (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/ruby/118760) ##### Advertising & marketing Experience Ruby has received positive feedback in the Advertising & Marketing sector, showcasing their strengths in call quality and customer support. Clients highlight the significant cost savings and effective communication provided by Ruby's services, noting that they facilitate improved operational efficiency. Overall, clients express satisfaction with their experience, indicating that Ruby's expertise in inbound services is a valuable asset for businesses seeking to enhance their marketing and customer engagement strategies. - 1 review for advertising & marketing industry - $1,000,000 – $9,999,999 avg. project cost - Answering & Customer Services for Advertising Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/ruby/136764) #### 2.1 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with Ruby Receptionists' pricing and overall value. One attorney noted spending under $300 monthly while benefiting from a professional live answering service, emphasizing its tremendous value. Another client highlighted that their service saves $1,000 to $2,000 per month, describing the pricing structure as 'good.' Overall, feedback indicates that clients find Ruby's services to be both cost-effective and essential for their operations. [Read All Reviews](https://clutch.co/profile/ruby?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients express a strong sentiment of satisfaction regarding the high-quality work delivered by HelpSquad. One CEO noted that their live chat management resulted in an increase of 10 leads per week, attributing this success to HelpSquad's excellent customer service and constant communication. The alignment of company values and positive culture fit were also highlighted as key factors in their selection of HelpSquad, with no complaints mentioned regarding the service provided. #### Experience in 9 industries HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) ##### Real estate Experience HelpSquad has demonstrated significant expertise in the real estate sector, particularly in residential property management for short-term rentals. Clients appreciate their exceptional communication and the efficiency of their guest services team, which has led to a 25% increase in guest communication hours and a 33% reduction in labor costs. The company's strong alignment with client values and culture, combined with their timely project management, makes them a valuable partner for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) ##### Education Experience HelpSquad has received positive feedback from clients in the Education industry for their comprehensive support and innovative solutions. Notably, National University highlighted their effective live chat and call center services, which seamlessly integrated with existing systems like Salesforce. Clients appreciate the personalized service and technical expertise provided at a competitive price. The overall sentiment indicates that HelpSquad is a valuable partner for educational institutions seeking to enhance student engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Staff Aug for Higher Education Institution (5.0/5, Jul 24, 2025): HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/helpsquad/393011) ##### Pharmaceuticals Experience HelpSquad has demonstrated strong expertise in the Pharmaceuticals industry, particularly through their successful integration of live chat solutions for Azzur Group. The client praised HelpSquad for their responsiveness and the impactful outcomes, including increased lead generation and enhanced customer communication. The consistent project delivery and support reflect HelpSquad's capabilities in catering to the specific needs of the life sciences sector, making them a suitable partner for businesses seeking reliable support in this industry. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - API Integration for Life Science Community (5.0/5, Feb 29, 2024): A life science community has hired HelpSquad for API integration. The team is helping the client integrate HelpSquad live chat into the client's websites. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451) ##### Business services Experience HelpSquad has demonstrated strong expertise in the Business services sector by effectively developing virtual assistants to enhance customer support operations. Clients commend their ability to understand specific needs and deliver solutions that save time and improve efficiency. Overall sentiment reflects high satisfaction with project management, timely delivery, and a collaborative approach, making HelpSquad a reliable partner for businesses seeking to streamline customer interactions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Agent Dev for Omnichannel Support Solutions Co (5.0/5, Feb 22, 2024): An omnichannel support solutions company hired HelpSquad for virtual assistant development. Based on the client's needs, the team created a virtual assistant to attend phone calls, emails, and live chats. [Read Full Review](https://clutch.co/go-to-review/helpsquad/270777) ##### Advertising & marketing Experience HelpSquad has demonstrated expertise in the Advertising & marketing industry, particularly in lead generation and customer engagement. Clients have highlighted their impressive customer service and effective 24/7 live chat management, resulting in measurable outcomes such as a consistent increase in leads. With a strong alignment of company values and culture, HelpSquad is well-regarded for their responsiveness and project management, making them a viable option for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Conversion Optimization for Digital Marketing Agency (5.0/5, Nov 18, 2024): A digital marketing agency hired HelpSquad to increase leads and communicate with customers. The team manages the client's live chat on their website 24/7. [Read Full Review](https://clutch.co/go-to-review/helpsquad/331803) ##### Medical Experience HelpSquad has demonstrated strong expertise in the Medical industry by effectively managing website chats and customer service for clients. Feedback highlights their timely and professional handling of inquiries, as well as their adaptability and willingness to accommodate changes rapidly. The positive sentiment from clients, who appreciate HelpSquad's alignment with company values and efficient project management, indicates that they are a reliable partner for medical businesses seeking enhanced customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad has been hired by a medical company to manage their customer service. The team is tasked with responding to chat inquiries, speaking to leads, creating records, and answering any customer questions. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600) ##### Consumer Products Experience HelpSquad has demonstrated strong expertise in the Consumer Products industry, particularly through its partnership with Mason Bottle. The company effectively enhanced customer service with 24/7 live chat, resulting in a 25% increase in conversion rates and a 15% decrease in abandoned carts. Clients appreciate HelpSquad's responsiveness and alignment with company values, indicating a solid value proposition and commitment to customer centricity, making them a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Live Chat Support Services for Consumer Products Company (5.0/5, Jul 30, 2024): HelpSquad provides live chat support services for a consumer products company. The team provides round-the-clock customer service through the client's website and addressed concerns professionally.  [Read Full Review](https://clutch.co/go-to-review/helpsquad/304085) ##### Manufacturing Experience HelpSquad has demonstrated expertise in the Manufacturing industry by providing comprehensive support for customer service and sales operations. Clients have praised their ability to improve product development and revenue growth while maintaining low customer churn. The dedicated account management and effective reporting systems have been highlighted as key strengths, ensuring responsive service and transparency. Overall, HelpSquad's capabilities make them a valuable partner for manufacturing firms seeking enhanced operational efficiency and customer engagement. - 1 review for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Support for Survey Kiosk Company (5.0/5, Mar 1, 2024): HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272611) ##### Software Experience HelpSquad, LLC demonstrates strong expertise in the Software industry, as evidenced by their ability to increase leads by 25% for clients. They are praised for their attentiveness, timely project delivery, and ability to tailor solutions to specific client needs. Their high ratings and referrals highlight their value and effectiveness, making them a promising choice for businesses seeking reliable support in lead generation and customer engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Software Company (5.0/5, Feb 14, 2024): HelpSquad, LLC provided call center services for a software company. Their responsibilities included providing a sales representative to answer calls after hours and assist in initial leads gathering. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268861) ##### Supply Chain, Logistics, and Transport Experience HelpSquad demonstrates strong expertise in the Supply Chain, Logistics, and Transport industry, as evidenced by their effective support for clients like New Horizon Movers. The company excels in improving booking rates, achieving a closing-to-bookings conversation rate over 35%. Clients appreciate HelpSquad's responsiveness and timely communication, highlighting their value for cost and cultural fit. Overall, HelpSquad is positioned as a reliable partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Moving & Storage Company (5.0/5, Feb 13, 2024): HelpSquad, LLC provides call center services for a moving and storage company. HelpSquad, LLC's sales representative team assists the client with cold calling and managing warm leads. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268656) ##### Healthcare Experience HelpSquad, LLC has demonstrated strong expertise in the Healthcare sector, particularly in virtual assistant services for dental practices. Clients commend their responsiveness, attentiveness to detail, and ability to streamline operations, significantly improving appointment scheduling and billing processes. The impact of their services is evident, with measurable outcomes such as increased collections and enhanced patient access. Overall, HelpSquad is highly recommended for Healthcare businesses seeking efficient support solutions. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data entry. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 9 cities - New Orleans, Louisiana (1 projects) - Rochester, Minnesota (1 projects) - San Diego, California (1 projects) - Lexington, Kentucky (1 projects) - Oak Brook, Illinois (1 projects) - Lawrenceville, New Jersey (1 projects) - Hatboro, Pennsylvania (3 projects) - Quakertown, Pennsylvania (1 projects) - Souderton, Pennsylvania (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) --- ### [PATLive](https://clutch.co/profile/patlive) #### 4.9 out of 5 star rating (8 reviews) - 250 - 999 employees - Tallahassee, FL #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 10% Customer Service Outsourcing #### Company description PATLive is a company specializing in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Phone Support. Across reviews, 100% of clients appreciate their efficiency and customer care, with numerous testimonials highlighting time savings and improved call handling. While some note the services are costly, the consensus is that PATLive delivers valuable and professional support consistently, enhancing business operations. [Visit Website](https://www.patlive.com/?utm_source=Clutch.co&utm_medium=referral) #### 7 reviews mention Call Center Services Live Answering Services for Real Estate Firm 5.0/5 — PATLive provides live phone answering services for a real estate company. Call center agents follow a prescribed script that is integrated with an online database. - 6 of 7 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/patlive/55965) #### Experience in 3 industries PATLive has demonstrated strong expertise in the real estate and healthcare industries, receiving positive feedback for their responsive and professional call answering services. Real estate clients appreciate their ability to manage high call volumes, enhancing efficiency and lead generation. In healthcare, they provide timely responses that improve client engagement. Overall, sentiment is highly favorable, particularly for small businesses seeking reliable phone support, making them a suitable choice for real estate and healthcare sectors. [Read All Reviews](https://clutch.co/profile/patlive?verified=true#reviews) ##### Sports Experience PATLive has demonstrated strong expertise in supporting sports industry clients, particularly small business operators like martial arts academies. Their 24/7 message-taking service allows owners to manage customer interactions effectively, enhancing professional impressions and operational efficiency. Clients appreciate the seamless communication and adaptability of PATLive's services, although some note the costs can be high. Overall, the sentiment is positive, highlighting PATLive's ability to alleviate operational burdens for sports businesses. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Inbound Call Answering for Mixed Martial Arts Academy (5.0/5, Feb 12, 2019): PATLive provides 24/7 call answering services for a mixed martial arts academy, and they document and share the information from each call via email. [Read Full Review](https://clutch.co/go-to-review/patlive/58509) ##### Real estate Experience PATLive has received positive feedback from real estate clients, highlighting their expertise and effectiveness in phone answering services. Clients emphasize time savings, improved efficiency, and the ability to focus on core business strengths. Their experience in the real estate sector is noted as a significant advantage, making them a valuable partner for both small and larger real estate enterprises. Overall, sentiment reflects satisfaction with PATLive's customer service and a strong recommendation for industry peers. - 5 reviews for real estate industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Services for Real Estate Investment Firm (4.5/5, Feb 5, 2019): PATLive acts as the inbound call center for a real estate investment company. Following a set script, they process incoming calls and support marketing efforts. [Read Full Review](https://clutch.co/go-to-review/patlive/54747) - Live Answering Services for Real Estate Firm (5.0/5, Feb 7, 2019): PATLive provides live phone answering services for a real estate company. Call center agents follow a prescribed script that is integrated with an online database. [Read Full Review](https://clutch.co/go-to-review/patlive/55965) - Live Answering for Real Estate Investor (5.0/5, Feb 8, 2019): PATLive provides live answering service, taking calls that come in both within and outside of business hours. [Read Full Review](https://clutch.co/go-to-review/patlive/56898) - Inbound Call Answering for Real Estate Investment Group (5.0/5, Feb 11, 2019): PATLive provides phone answering services for a real estate insurance business. They supply a team to gather key information from callers and communicate the messages with internal staff. [Read Full Review](https://clutch.co/go-to-review/patlive/57674) - 24/7 Answering Services for Residential Real Estate Investing Firm (5.0/5, Feb 12, 2019): PATLive provides live answering services for a small business. They answer calls, use a predetermined script, and send key information to internal personnel to streamline the process. [Read Full Review](https://clutch.co/go-to-review/patlive/58344) ##### Healthcare Experience Client feedback highlights PATLive's expertise in providing 24/7 call answering services for the Healthcare industry, specifically for businesses like New England Hypnosis & Weightloss. Their prompt response capability has significantly improved client engagement, saving time and enhancing customer satisfaction. The provider is noted for their competent and professional communication, which fosters confidence among clients. Overall, PATLive is positioned as a reliable partner for Healthcare businesses seeking efficient and cost-effective communication solutions. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - 24/7 Call Answering for Weight Loss Service (5.0/5, Feb 12, 2019): Providing a live 24/7 answering service, PATLive answers incoming phone calls, responds to customers' questions, and notifies the in-house team as soon as the call comes in. [Read Full Review](https://clutch.co/go-to-review/patlive/58329) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients frequently note that while PATLive's services are perceived as somewhat expensive, the overall value for money is high. For instance, one client stated, "they're expensive, but I can't complain because they definitely solved a problem I had." Another remarked, "working with PATLive is money well-spent and I value their services." Overall, users emphasize the efficiency and professionalism provided, justifying the investment as essential for their business operations. [Read All Reviews](https://clutch.co/profile/patlive?verified=true#reviews) - Less than $10,000 (7 reviews) #### Very responsive PATLive is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Outsource and Save](https://clutch.co/profile/outsource-save) #### 5 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes. [Visit Website](https://outsourceandsave.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Knowledgeable Clients consistently commend Outsource and Save for their extensive medical knowledge and understanding of complex administrative functions. One client highlighted their onboarding manager's expertise in creating training manuals and maintaining service quality, resulting in no calls on hold for longer than 30 seconds. Overall, feedback reflects a strong sentiment of satisfaction regarding their knowledgeable approach, which has significantly enhanced customer service and operational efficiency. - Call Center Services for Management Service Organization (5.0/5, Apr 13, 2022): I am impressed by their medical knowledge and how well they understand complicated administrative functions. It was also a pleasant experience to going through their onboarding process. [Read Full Review](https://clutch.co/go-to-review/outsource-save/15861) #### 3 reviews mention Call Center Services Staff Hiring Services for Laundry Company 5.0/5 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery logistics. - 3 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/outsource-save/304437) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery. [Read All Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - Miami, Florida (1 projects) - Glendale, California (1 projects) - Los Angeles, California (5 projects) - Pasadena, California (1 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) --- ### [Vicky Virtual](https://clutch.co/profile/vicky-virtual) #### 4.2 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 80% Call Center Services - 15% Customer Service Outsourcing #### Company description Vicky Virtual is a provider of virtual receptionist and call center services, specializing in inbound and outbound call handling and customer support services. Reviews indicate a high level of satisfaction, with over 90% of clients highlighting their professionalism, responsiveness, and cost-effectiveness. Many clients specifically commend their ability to efficiently manage large call volumes and maintain a friendly and organized approach, with several noting a substantial increase in business conversions. [Visit Website](http://vickyvirtual.com/) #### Timely Clients consistently praised Vicky Virtual for their timeliness, noting they have never encountered issues with the quality or speed of work delivered. One client emphasized that the company has a well-structured system that ensures timely execution, contributing significantly to operational efficiency. Overall, feedback reflects a strong sentiment regarding Vicky Virtual's reliability in meeting deadlines and providing prompt service. - Answering, Data, & Administrative Services for Health Care Service (5.0/5, Aug 18, 2017): They have quality work, are timely, and our customers love them. [Read Full Review](https://clutch.co/go-to-review/vicky-virtual/138037) #### 11 reviews mention Call Center Services Virtual Receptionist Service for Digital Agency 4.5/5 — Vicky Virtual attends to all calls that are driven to the business. They’re capable of handling spikes in volume and schedule appointments. They also stick to the scripts and send out follow-up emails. - 6 of 11 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/vicky-virtual/103184) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Vicky Virtual as a cost-effective solution, with many noting that their pricing fits within budget constraints while delivering good value for money. For instance, one client highlighted that each call costs less than $1, while another emphasized how the service paid for itself through increased bookings. However, some reviews expressed dissatisfaction with service consistency, particularly regarding call handling, which could affect overall value perception. [Read All Reviews](https://clutch.co/profile/vicky-virtual?verified=true#reviews) - Less than $10,000 (8 reviews) - $200,000 to $999,999 (4 reviews) - $10,000 to $49,000 (3 reviews) #### Completed projects in 13 cities - Lake Charles, Louisiana (1 projects) - Laurel, Maryland (1 projects) - Des Moines, Iowa (1 projects) - Chicago, Illinois (1 projects) - Richfield, Minnesota (1 projects) - Clifton, New Jersey (1 projects) - Albany, New York (1 projects) - Brooklyn, New York (2 projects) - Laguna Hills, California (1 projects) - Portland, Oregon (1 projects) - Seattle, Washington (1 projects) - Boardman, Oregon (1 projects) - Elysian Fields, Texas (2 projects) [View Reviews](https://clutch.co/profile/vicky-virtual?verified=true#reviews) --- ### [24H Virtual](https://clutch.co/profile/24h-virtual) #### 5 out of 5 star rating (13 reviews) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction. [Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Overall, client feedback regarding 24H Virtual highlights their strong communication skills. Clients appreciated the timely responses and the ability to reach the team through various channels, such as phone, email, and Slack. One client noted, "they're patient, communicative, and responsive," while another mentioned the "ease of communication" and promptness in addressing inquiries. This consistent sentiment underscores 24H Virtual's commitment to maintaining open lines of communication, fostering trust, and ensuring smooth project workflows. - Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): Project management has been nice; they’re patient, communicative, and responsive. I’ve also found that I can reach out to them and hear back from them within 24 hours at the most. It has also allowed me to trust them — putting so much hard work into somebody’s hands can be terrifying, so having a communicative partner is very important to me. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) - Website Design for Airbnb Property Management Company (5.0/5, Oct 4, 2021): Progress updates was readily available and communication was easy via Slack. Realistic expectations were met and discussed. I was able to trust the knowledgeable members involved and appreciated the ease of communication. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147960) - Staff Augmentation for Real Estate Company (5.0/5, Oct 1, 2021): The team's intelligent communication has been impressive in the workflow. Smooth as silk. Appreciate people that get it and we can work together. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147402) #### 8 reviews mention Call Center Services Call Answering Support for Law Firm 5.0/5 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. - 8 of 8 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) #### Experience in 8 industries 24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) ##### Legal Experience 24H Virtual has garnered positive feedback from the legal industry, particularly for their expertise in handling call-answering services. Clients appreciate their responsive and communicative approach, which aids in scaling operations efficiently. One legal director noted significant improvements in service delivery and reduced stress, emphasizing the importance of their personable attention. Overall, the sentiment reflects satisfaction with their ability to enhance operational efficiency and client relations within the legal sector. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) ##### Other Industry Experience 24H Virtual has demonstrated substantial expertise in the Other Industry through tailored solutions for businesses like appliance repair and cleaning services. Clients praise their responsive communication, punctual project delivery, and effective branding and web development efforts. Significant improvements in customer conversion rates and overall satisfaction highlight their impact. Their personalized approach, especially direct owner involvement, enhances collaboration. Potential clients in the Other Industry can expect reliable support and a commitment to continuous improvement. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Appliance Repair Company (5.0/5, Feb 23, 2022): 24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1170) - Web Dev, Content Mktg & Branding for Cleaning Company (5.0/5, Oct 19, 2021): 24H Virtual built and designed a cleaning company's website. They also managed the client's branding and content marketing strategies. Two people participated in the month-long project. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/40996) ##### Financial services Experience 24H Virtual has garnered positive feedback in the Financial services industry, particularly for their professionalism and responsiveness. The CEO of a fractional CFO service praised their effectiveness in managing calls and setting appointments, leading to reduced phone traffic for his team. Their willingness to engage in smaller projects and provide dedicated support has been highlighted as a strength, indicating a partner-like approach that resonates well with clients seeking reliable assistance in the financial sector. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistance for Community Credit Union (5.0/5, Jan 11, 2022): 24H Virtual contributed to the success of The North Pole Connection, a Christmas project where they would answer the phone and pretend to be an elf. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/8339) - Call Center Support for Financial Services Company (5.0/5, Apr 6, 2021): 24H Virtual offers call center support, answering calls during the day and scheduling appointments with prospective leads.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/118509) ##### Business services Experience 24H Virtual demonstrates significant expertise in the Business services industry, providing responsive and tailored virtual assistance to clients. Their strengths include effective communication, 24/7 availability, and the ability to handle sensitive situations with empathy and professionalism. Clients report measurable improvements in operational efficiency and customer relations, underpinning their positive overall sentiment. As a trusted partner, 24H Virtual is well-suited for businesses seeking reliable support in managing administrative tasks and client communications. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Virtual Solutions Provider (5.0/5, Dec 9, 2021): 24H Virtual is assisting a virtual solutions provider with their admin work and receptionist calls. The client expects them to screen calls, answer FAQs, manage their emails, and more in a 24-hour basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/6473) - Virtual Receptionist Services for Accounting Company (5.0/5, Mar 12, 2021): 24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/95455) ##### Real estate Experience 24H Virtual demonstrates strong expertise in the real estate sector, providing reliable call handling and appointment management that enhances operational efficiency for clients. Feedback highlights their professionalism, flexibility, and ability to adapt to specific needs. Clients appreciate the quality of service and effective communication, which fosters long-term partnerships. Overall sentiment is positive, making 24H Virtual a suitable choice for real estate businesses seeking dedicated support in managing client interactions. - 3 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Real Estate Company (5.0/5, Oct 1, 2021): 24H Virtual has provided staff augmentation services for a real estate company. The team manages the client's customer inquiries. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147402) - Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): 24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s reception staff.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748) - Virtual Receptionist for Real Estate Company (5.0/5, Oct 4, 2021): 24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/148064) ##### Hospitality & leisure Experience 24H Virtual has proven to be a strong partner for businesses in the Hospitality & Leisure industry, particularly in enhancing online presence and functionality. Clients commend their thorough processes, efficient communication, and user-friendly website design, which has successfully attracted more inquiries from property owners and guests. Their expertise in understanding industry needs and delivering tailored solutions results in positive client experiences, making them a commendable choice for companies seeking to improve their digital services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Website Design for Airbnb Property Management Company (5.0/5, Oct 4, 2021): In need of website designs, an Airbnb property management company hired 24H Virtual. They built a user-friendly website, enabling guests, hosts, and property owners to access more options and review services.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147960) ##### Wellness & Fitness Experience 24H Virtual has received positive feedback from clients in the Wellness & Fitness industry, highlighting their expertise in customer service management. Their proactive approach and seamless integration into existing workflows have notably improved client interactions and eased administrative burdens. Clients appreciate their dedication and responsiveness, recognizing them as a partner invested in mutual growth rather than just a service provider. Overall, 24H Virtual is well-regarded for enhancing customer relations within the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service for Nonprofit Health Organization (5.0/5, Mar 25, 2021): 24H Virtual provides ongoing customer support for a nonprofit health organization. They answer calls from potential third party clients asking for educational information, health services, or product order. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/108324) ##### Transportation Experience 24H Virtual demonstrates strong expertise in the Transportation industry, particularly in providing flexible and professional call center services. Clients praise their ability to manage increased call volumes, ensuring live support during all operating hours. The dedicated team is well-trained on specific processes, resulting in seamless customer interactions. Overall, the feedback reflects a positive sentiment, highlighting their responsiveness and commitment to client needs, making them a suitable partner for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - After Hours Call Center Support for Logistics & Supply Chain (5.0/5, Mar 2, 2021): A logistics and supply chain company hired 24H Virtual to provide ongoing after-hours call center support. The team also handles weekends and holiday phone inquiries for the client. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/83848) #### Completed projects in 2 countries - Canada (10 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) --- ### [Munzai Solutions](https://clutch.co/profile/munzai-solutions-0) #### 5 out of 5 star rating (3 reviews) - $25 - $49 average hourly rate - 10 - 49 employees - Karachi, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 10% CRM Consulting and SI - 10% Customer Service Outsourcing - 60% Sales Outsourcing #### Company description Munzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management. [Visit Website](https://munzaisolutions.com/) #### Team players Clients have praised Munzai Solutions for their professionalism and team-oriented approach, noting effective communication throughout the project. One client highlighted the daily interactions with the team and the adaptability to requests, emphasizing a collaborative atmosphere. Overall, the sentiment reflects a strong appreciation for their teamwork and responsiveness, with no significant areas for improvement identified in recent engagements. #### 2 reviews mention Call Center Services Outbound Lead Gen & Client Management for Textile Mfr 5.0/5 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication with leads. - 2 of 2 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/munzai-solutions-0/414338) #### Experience in 2 industries Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors. [Read All Reviews](https://clutch.co/profile/munzai-solutions-0?verified=true#reviews) ##### Advertising & marketing Experience Munzai Solutions has received positive feedback in the Advertising and Marketing sector, highlighting their expertise in lead generation and client engagement. Clients commend their adaptability, responsiveness, and effective project management, resulting in measurable successes, such as substantial lead generation and appointment setting. The company demonstrates a strong alignment with client goals and delivers high-value services that enhance sales pipelines. Clients note their commitment to results and proactive communication, making them a compelling choice for businesses seeking effective marketing partnerships. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Unknown avg. project cost - Lead Generation for Performance Marketing Agency (5.0/5, Sep 26, 2025): A performance marketing agency hired Munzai Solutions to generate qualified leads and acquire new clients for their advertising services. The team was tasked with sales outreach. [Read Full Review](https://clutch.co/go-to-review/munzai-solutions-0/409234) - Outbound Lead Gen & Client Management for Textile Mfr (5.0/5, Oct 18, 2025): Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication with leads. [Read Full Review](https://clutch.co/go-to-review/munzai-solutions-0/414338) ##### Manufacturing Experience Munzai Solutions demonstrates strong expertise in the Manufacturing sector, particularly in lead communication and customer engagement. Clients have noted their professionalism, effective team collaboration, and adaptability to project needs. The positive sentiment reflects Munzai's ability to facilitate increased meeting bookings and enhance client relationships. Their responsive project management and dedication to continuous improvement make them a commendable choice for companies in the Manufacturing industry seeking reliable support. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Manufacturing Co (5.0/5, Nov 1, 2024): Munzai Solutions provided call center services for a manufacturing company. The team called leads, followed a script, and booked meetings with the client's sales representatives. [Read Full Review](https://clutch.co/go-to-review/munzai-solutions-0/327746) #### Completed projects in 3 countries - Canada (1 projects) - Pakistan (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/munzai-solutions-0?verified=true#reviews) --- ### [Evoice](https://clutch.co/profile/evoice) #### 4.5 out of 5 star rating (27 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 55% Call Center Services - 25% Customer Service Outsourcing - 20% Transcription #### Company description Evoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling. [Visit Website](https://www.evoice.com/) #### Professional Evoice has consistently received positive feedback regarding their professionalism. Clients have noted their prompt communication and adherence to project timelines, which fostered a productive working relationship. Specific instances highlighted include their ability to handle complex challenges with a composed demeanor, ensuring clarity and confidence throughout the project lifecycle. Overall, the sentiment reflects a strong appreciation for Evoice's professional approach, making them a favorable choice for potential clients. - Call Routing Makes it a Great Tool (4.0/5, Jun 22, 2017): The Evoice team demonstrated a high level of professionalism throughout our engagement. Their attention to detail and commitment to meeting deadlines was impressive. We appreciated their ability to communicate clearly and effectively, ensuring that all project requirements were fully understood and met. [Read Full Review](https://clutch.co/go-to-review/evoice/117930) - Evoice Has Great Sound Quality (5.0/5, Jun 21, 2017): Evoice consistently delivered professional service, showcasing their expertise and dedication to quality. Their team was responsive and adapted quickly to our needs, providing solutions that were both innovative and practical. Their professionalism was evident in every interaction and deliverable. [Read Full Review](https://clutch.co/go-to-review/evoice/117679) - Easy to Use and Cost Effective Service (4.5/5, Jun 21, 2017): Working with Evoice was a seamless experience due to their professional approach. They were punctual and well-prepared for all meetings, which facilitated a smooth project flow. Their thorough understanding of our industry further highlighted their professional competence. [Read Full Review](https://clutch.co/go-to-review/evoice/116850) #### 27 reviews mention Call Center Services Easy to Use and Cost Effective Service 4.5/5 — - 10 of 27 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/evoice/116850) #### Experience in 14 industries Evoice has garnered positive feedback across various industries, including Gaming, Education, Financial Services, Utilities, and Retail. Clients consistently praise their reliability, customer service, and time-saving capabilities. In Education and Gaming, they are noted for efficiently handling high volumes of inbound calls. The overall sentiment is favorable, emphasizing Evoice's expertise in enhancing customer service experiences and providing tailored solutions that align with diverse industry needs. [Read All Reviews](https://clutch.co/profile/evoice?verified=true#reviews) ##### Other industries Experience Evoice has received positive feedback from clients in the Other industries sector, highlighting their expertise in providing high-quality inbound services. Clients appreciate the reliability and efficiency of their customer service solutions, noting significant time and cost savings. The company's attractive pricing structure and excellent communication practices further enhance their reputation. Overall, Evoice is regarded as a trusted partner for businesses seeking to improve customer service and operational efficiency. - 9 reviews for other industries industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Helpful Service for Healthcare Company (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117031) - Affordable and Reliable Service (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117123) - Evoice is a Great Tool (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117297) - Better Customer Service and Quality (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117623) - Evoice Provides Positive Results (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117699) - Email and Social Media Services with Easy Accesibility (2.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117843) - Evoice is an Excellent Service (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/118233) - Customer-based Answering Support for Finance Branch (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/136644) - Answering Services for Finance Branch (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/146648) ##### Gaming Experience Evoice has demonstrated strong expertise in providing customer service solutions tailored for the Gaming industry. Clients appreciate their efficient answering services and the calming effect of their support, highlighting the provider's ability to effectively manage high volumes of calls. Overall sentiment is positive, with clients recognizing the strength of Evoice's customer service while suggesting that increased advertising could enhance awareness. This makes Evoice a viable option for Gaming companies seeking reliable inbound services. - 2 reviews for gaming industry - Less than $10,000 avg. project cost - Answering & Customer Services for Gaming Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/136575) - Answering Services Project for Gaming Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/146619) ##### Education Experience Evoice has demonstrated significant expertise in the Education sector, effectively managing high volumes of inbound calls and customer service needs. Clients highlight their reliability, dedication, and customer-oriented approach, noting a substantial time and cost savings, allowing educational institutions to concentrate on their core missions. Overall sentiment reflects satisfaction with Evoice's performance, positioning them as a strong partner for organizations seeking efficient communication solutions in the Education industry. - 2 reviews for education industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Routing Makes it a Great Tool (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117930) - Customer Support and Order Processing for Education Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/146324) ##### Utilities Experience Evoice has received favorable feedback within the Utilities industry, showcasing their expertise in delivering tailored solutions that address specific client challenges. Clients have praised their ability to enhance operational efficiency and improve customer engagement through innovative strategies. The overall sentiment indicates a strong belief in Evoice's capacity to positively impact utility companies, making them a suitable partner for businesses seeking to optimize their services and achieve meaningful results. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Reliable Service for Utilities Company (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117964) ##### Financial services Experience Evoice has demonstrated notable expertise in the Financial services industry, with clients praising their ability to deliver tailored solutions that enhance operational efficiency. Their comprehensive understanding of industry challenges and commitment to delivering impactful results have garnered positive feedback, indicating a strong alignment with the needs of potential clients in this sector. Overall, Evoice's strengths and proven track record suggest they are well-equipped to support financial organizations seeking to drive innovation and improve service delivery. - 2 reviews for financial services industry - Less than $10,000 avg. project cost - Easy to Use and Cost Effective Service (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/116850) - Easy to Use and Has a Mobile App (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117898) ##### Telecommunications Experience Evoice demonstrates strong expertise in the Telecommunications industry, with clients praising their innovative solutions and reliable service delivery. Reviewers highlight the company's ability to effectively address challenges and implement impactful strategies tailored to their telecommunications needs. The overall sentiment reflects satisfaction with Evoice's performance, positioning them as a solid choice for businesses seeking a dependable partner in the telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Online Chat Features for Telecomm Firm (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117530) ##### Automotive Experience Evoice demonstrates strong expertise in the Automotive industry, receiving positive feedback for their innovative solutions that effectively address client challenges. Clients have highlighted their ability to enhance customer engagement and streamline operations, contributing significantly to the overall performance of automotive projects. The firm's strengths in communication and responsiveness are noted as key factors in their successful collaborations, making them a reliable partner for businesses seeking to improve their automotive services. - 1 review for automotive industry - Less than $10,000 avg. project cost - Integrates Well With Business and Great Quality (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117425) ##### Real estate Experience Evoice has demonstrated strong expertise in the real estate industry, receiving positive feedback for their tailored communication solutions that enhance client engagement. Clients appreciate their responsive support and innovative strategies that have significantly improved lead generation and conversion rates. Overall, the sentiment highlights Evoice's ability to deliver impactful results, making them a strong candidate for businesses seeking to elevate their presence in the real estate market. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Affordable and Easy to Set Up Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117251) ##### Arts, entertainment & music Experience Evoice has garnered positive feedback in the Arts, entertainment & music industry, showcasing their expertise in delivering tailored solutions that resonate with clients' artistic visions. Clients commend their innovative approaches and strong communication, highlighting the company's ability to enhance project outcomes. The overall sentiment reflects satisfaction with Evoice's performance, making them a compelling choice for businesses seeking reliable partnerships in the Arts, entertainment & music sector. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Very Innovative Answering Service (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117181) ##### Manufacturing Experience Evoice demonstrates strong expertise in the Manufacturing industry, receiving positive feedback for their innovative solutions and ability to enhance operational efficiency. Clients have praised their responsiveness and collaborative approach, noting significant improvements in productivity and cost management. Overall, Evoice is positioned as a reliable partner for manufacturers seeking to optimize processes and drive growth. - 2 reviews for manufacturing industry - Less than $10,000 avg. project cost - Good Performance for Manufacturing Firm (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/116711) - Evoice is an Excellent Answering Service (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/116847) ##### Advertising & marketing Experience Evoice demonstrates strong expertise in the Advertising & Marketing industry, with clients praising their strategic approach and creativity in campaigns. Reviewers highlight the company's ability to deliver impactful solutions that drive engagement and enhance brand visibility. Overall sentiment reflects satisfaction with Evoice's commitment to achieving client objectives, making them a potentially valuable partner for businesses seeking effective marketing strategies. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Innovative and Convenient Answering Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/116790) ##### Hospitality & leisure Experience Evoice has garnered positive feedback within the Hospitality & leisure industry, highlighting their expertise in enhancing customer engagement and operational efficiency. Clients appreciate their ability to deliver tailored solutions that address specific challenges, leading to improved guest experiences and operational outcomes. The overall sentiment reflects a strong confidence in Evoice's capabilities, making them a suitable partner for businesses seeking to innovate and elevate their service offerings in this sector. - 1 review for hospitality & leisure industry - $10,000 – $49,000 avg. project cost - Great, Inexpensive Tool for the Hospitality Company (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/116678) ##### Retail Experience Evoice demonstrates significant expertise in the Retail industry, as evidenced by positive client feedback highlighting their ability to enhance customer engagement and streamline communication processes. Clients have praised their innovative solutions that effectively address industry-specific challenges, resulting in improved operational efficiency. Overall, the sentiment reflects that Evoice is a reliable partner for Retail businesses seeking to optimize their customer interactions and drive growth. - 3 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Evoice is a Decent Answering Service for Startup (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/116923) - Evoice Has Great Sound Quality (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117679) - Evoice is a Wonderful Asset (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117703) ##### Healthcare Experience Evoice has demonstrated robust expertise in the Healthcare industry, with clients acknowledging their innovative solutions and impactful results. Reviews highlight the company's ability to address complex challenges and deliver tailored strategies that enhance operational efficiency. Overall, client sentiment is highly positive, indicating that Evoice is well-equipped to support healthcare providers in achieving their business objectives, making them a strong candidate for potential partnerships in this sector. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Helpful Service for Healthcare Company (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/evoice/117031) #### 0.8 out of 5.0 rating for cost What Clients Have Said Evoice is generally perceived as providing excellent value for money, with clients highlighting attractive pricing structures tailored to their needs. One client noted they saved approximately $200 monthly while another reported savings of $25,000 per month, indicating significant financial benefits. Pricing plans ranging from $12.99 to $79.99 were considered adequate for various requirements. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Evoice's services. [Read All Reviews](https://clutch.co/profile/evoice?verified=true#reviews) - Less than $10,000 (24 reviews) - $10,000 to $49,000 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Davinci Virtual Office Solutions](https://clutch.co/profile/davinci-virtual-office-solutions) #### 4.5 out of 5 star rating (20 reviews) - < $25 average hourly rate - 50 - 249 employees - Salt Lake City, UT #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Davinci Virtual Office Solutions is a company providing comprehensive Contact Center Services, including Inbound and Outbound Call Center support, virtual receptionists, and telephonic support. The reviews highlight their efficiency, affordability, and customer service excellence, with approximately 90% of customers praising their responsiveness and professionalism. Their services have significantly enhanced client communication and operational efficiency while being a cost-effective solution for various businesses. [Visit Website](https://www.davincivirtual.com/live-receptionists?utm_source=Clutch.co&utm_campaign=Reviews) #### Exceptional performance Clients have consistently praised Davinci Virtual Office Solutions for their exceptional performance, highlighting outstanding customer service and effective communication. One client noted significant improvements in team collaboration and efficiency, saving 46 hours and $10,000 monthly. They emphasized the expertise of the staff and the seamless integration of services, stating, 'They're great. I don't have too many complaints because they're a great company.' Overall, client sentiment reflects strong satisfaction with the company's capabilities and support. - Data and Document Storage Solutions for IT Organization (5.0/5, Nov 2, 2017): The customer service is outstanding. Their techs know exactly what they're doing and they train you perfectly. [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/145891) #### Experience in 11 industries Davinci Virtual Office Solutions demonstrates expertise across various industries, including healthcare, real estate, advertising, and technology. Feedback indicates strengths in call handling and customer service, leading to improved client communication and satisfaction. Notably, clients in healthcare and real estate report significant reductions in missed calls and enhanced operational efficiency. While some reviews in advertising reflected service inconsistencies, overall sentiment remains positive, highlighting their flexibility and responsiveness as key attributes for potential clients in diverse sectors. [Read All Reviews](https://clutch.co/profile/davinci-virtual-office-solutions?verified=true#reviews) ##### Advertising & marketing Experience Davinci Virtual Office Solutions has demonstrated strength in providing responsive call support, significantly improving client call handling efficiency. Clients report effective communication and a high return on investment, particularly in call overflow services. However, feedback on their virtual office services indicates challenges with mail forwarding and customer service responsiveness. Overall, potential clients in the Advertising & marketing sector should weigh their effective call management against the inconsistent experiences reported in other service areas. - 2 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Receptionist Services for Advertising Firm (5.0/5, Jun 9, 2020): Davinci Virtual Office Solutions provided voice receptionist services for overflow calls and after-hours inquiries. Upon taking a call, they would email the call details and contact info to the in-house team. [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/107949) - Virtual Office Services for Marketing Company (4.0/5, Jun 22, 2020): Davinci Virtual Office Solutions was hired to provide mail forwarding and professional business address services. [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/118656) ##### Nonprofit Experience Davinci Virtual Office Solutions has received positive feedback from nonprofit clients, highlighting their expertise in providing virtual office and administrative services tailored to specific challenges. One client noted their stellar communication and understanding of needs, resulting in a satisfactory partnership since 2020. The company is praised for its reliable service, effective project management, and commitment to customer satisfaction, making it a strong candidate for nonprofits seeking virtual support. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Small Business Nonprofit (5.0/5, Dec 1, 2020): Davinci partners with a small business nonprofit to provide various BPO services. The team offers a virtual office space, as well as phone line access and call fielding assistance. [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/126969) ##### Healthcare Experience Davinci Virtual Office Solutions has received positive feedback from healthcare clients, notably for their expertise in managing critical communication needs in the medical field. Clients emphasize their reliable call handling, significantly reducing missed calls, which is crucial for patient engagement. The team is praised for their adaptability, particularly in complying with industry-specific regulations. Overall, the sentiment is highly favorable, indicating that Davinci is a strong fit for healthcare organizations seeking to enhance patient communication and service efficiency. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Answering Services for Mental Health Medical Clinic (5.0/5, Nov 4, 2020): Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the client daily. [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/106454) ##### IT Services Experience Davinci Virtual Office Solutions receives strong praise for their expertise and professionalism in the IT services sector. Clients value their efficient virtual secretary services, which enhance business operations and reduce overhead costs. The company's swift onboarding process and consistent communication have left customers impressed with the level of support provided. Overall, Davinci stands out for their capability to make clients feel well-staffed and professional, making them a compelling choice for businesses seeking cost-effective IT service solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Receptionist & Office Services for Medical CRM Company (5.0/5, Sep 26, 2018): Davinci Virtual Office Solutions provides virtual secretary services for a medical CRM company. They have a rotation of staff who answer calls, take messages, and provide support. [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/126594) ##### Media Experience Davinci Virtual Office Solutions demonstrates strong expertise in providing live voice answering services tailored for the Media industry. Clients appreciate their reliable communication, evidenced by accurate message handling and professional interactions. The sentiment is predominantly positive, with users highlighting the convenience of their services and recommending them for businesses seeking effective client engagement solutions. However, one noted improvement area is the accessibility of after-hours messages, indicating room for enhancement in service offerings. - 1 review for media industry - Less than $10,000 avg. project cost - Answering Services for Freelance Ghostwriter (4.5/5, Feb 24, 2020): Davinci Virtual Office Solutions provides live answering services for a freelance ghostwriter. They take messages, noting the correct name and number, and pass them to the client for follow-up. [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/146282) ##### Real estate Experience Davinci Virtual Office Solutions has garnered positive feedback in the real estate industry for their efficient call handling and customer service support. Clients appreciate their expertise, which has significantly improved call flow and resident communication. One client noted substantial cost savings and effective management of inquiries regarding properties. The company's strengths lie in its innovative solutions and responsiveness, making them a solid choice for real estate businesses seeking enhanced operational efficiency. - 2 reviews for real estate industry - $10,000 – $49,000 avg. project cost - Receptionist and Live Chat for Real Estate Company (4.0/5, Dec 23, 2017): [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/37047) - Call Flow Handling for Property Management Company (4.5/5, Sep 25, 2018): Over 10 years, Davinci Virtual Office Solutions has provided a team of remote receptionists to improve call flow and handling of inquiries. They connect callers with appropriate employees or service providers. [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/126058) ##### Energy & natural resources Experience Davinci Virtual Office Solutions has garnered positive feedback within the Energy & Natural Resources sector for its exceptional customer service and highly trained staff. Clients have praised their efficient handling of inbound calls, noting significant improvements in quality and responsiveness compared to previous service providers. The company's ability to save clients costs while managing communication effectively highlights its expertise and impact in the industry, making it a strong candidate for businesses seeking reliable support. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - 24-Hour Customer Service for Energy Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/146349) ##### Business services Experience Davinci Virtual Office Solutions is praised for their professional service and expertise in providing bilingual call answering and back office support. Clients report significant time and cost savings, with one noting a monthly savings of $3,000. Their commitment to quality is evident, as they actively seek to improve their offerings. Overall, the positive feedback underscores their capability to enhance operational efficiency, making them a strong candidate for businesses in need of reliable business services. - 2 reviews for business services industry - $50,000 – $199,999 avg. project cost - Data Entry and Billing Services for Business Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/145865) - Bilingual and Call Answering for Business Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/146220) ##### Information technology Experience Davinci Virtual Office Solutions has received positive feedback in the Information Technology sector, highlighting their exceptional customer service and expertise in document management. Clients appreciate their ability to enhance communication and teamwork, resulting in significant time and cost savings. The provider's proficiency in training and support has been noted as a key strength, making them a reliable partner for businesses seeking effective back office solutions in the IT industry. - 3 reviews for information technology industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Excellent Service and Increased Efficiency (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/117094) - Davinci Peforms Well and is Effective Answering Customers' Calls (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/117859) - Data and Document Storage Solutions for IT Organization (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/145891) ##### Manufacturing Experience The company has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in implementing efficient solutions tailored to client needs. Clients commend their attention to detail and ability to enhance operational efficiency, leading to significant cost savings and improved productivity. Overall sentiment reflects trust in the provider's capabilities, making them a suitable partner for businesses seeking to optimize their manufacturing processes. - 1 review for manufacturing industry - Less than $10,000 avg. project cost - Economic Answering Service (2.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/117918) ##### Financial services Experience Davinci Virtual Office Solutions has received positive feedback from clients in the Financial services industry, highlighting their expertise in providing tailored virtual office solutions. Clients appreciate the company's professionalism, responsiveness, and ability to enhance brand image and operational efficiency. Their services have proven to be impactful, particularly in improving client engagement and reducing overhead costs, making them a strong candidate for businesses seeking reliable virtual office support in the Financial services sector. - 1 review for financial services industry - Less than $10,000 avg. project cost - Great Job and Flexibility by Davinci Virtual (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/117865) ##### Other Industry Experience Davinci Virtual Office Solutions has received positive feedback from clients in the Other Industry sector, particularly for their exceptional customer service and the professionalism of their representatives. Their ability to handle stress and maintain a pleasant demeanor is often highlighted, contributing to long-term partnerships. Clients appreciate the range of services, including virtual receptionists and meeting space access, though some have noted occasional communication issues during relocations. Overall, their strengths in customer engagement and service reliability make them a valuable partner for businesses in this industry. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Virtual Receptionist & Office Services for Disability Community Nonprofit (5.0/5, Sep 25, 2018): Davinci Virtual Office Solutions provides an off-site business address and access to physical meeting spaces, virtual assistants, video conference software, online fax, and email. [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/126043) ##### Government Experience The provider demonstrates significant expertise within the Government industry, with clients highlighting their ability to deliver effective solutions tailored to complex challenges. Reviewers commend their strong project management skills and responsiveness, facilitating impactful outcomes. Overall sentiment reflects satisfaction with their innovative approach and commitment to meeting governmental requirements, making them a suitable choice for potential clients seeking reliable partners in the Government sector. - 1 review for government industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Effective Campaigns and Great Turnaround Times (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/davinci-virtual-office-solutions/117514) #### 3.4 out of 5.0 rating for cost What Clients Have Said Davinci Virtual Office Solutions is perceived as offering competitive pricing and good value for money. Clients have expressed satisfaction with affordability, noting services like live answering and call management that save significant amounts monthly. For instance, one client mentioned spending around $100 per month for services that saved them approximately $5,000. However, there are mixed reviews, with one client criticizing their pricing as uncompetitive due to poor service. Overall, sentiment leans positive, highlighting value and cost-effectiveness. [Read All Reviews](https://clutch.co/profile/davinci-virtual-office-solutions?verified=true#reviews) - Less than $10,000 (12 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (2 reviews) - $50,000 to $199,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 17 cities - Fort Lauderdale, Florida (1 projects) - Miami, Florida (3 projects) - Panama City, Florida (1 projects) - Decatur, Georgia (1 projects) - Kansas City, Missouri (1 projects) - Austin, Texas (1 projects) - Ames, Iowa (1 projects) - Chicago, Illinois (1 projects) - East Lansing, Michigan (1 projects) - Saginaw, Michigan (1 projects) - Albany, New York (1 projects) - New York City, New York (2 projects) - Santa Monica, California (1 projects) - Provo, Utah (1 projects) - Scottsdale, Arizona (1 projects) - Brazil, Indiana (1 projects) - Lindon, Utah (1 projects) [View Reviews](https://clutch.co/profile/davinci-virtual-office-solutions?verified=true#reviews) --- ### [Gold Cross Answering Service](https://clutch.co/profile/gold-cross-answering-service) #### 4.9 out of 5 star rating (10 reviews) - 10 - 49 employees - Lake Hallie, WI #### Services Provided - Allocation of Expertise by Percentage - 90% Call Center Services - 10% Customer Service Outsourcing #### Company description Gold Cross Answering Service is a professional organization specializing in Contact Center Services, particularly excelling in after-hours Call Handling and Customer Support Services. Reviews reveal high satisfaction, with around 95% of clients impressed by their prompt service and effective communication. Clients consistently highlight their reliability and adaptability, ensuring uninterrupted Customer Care Services, contributing to enhanced customer satisfaction and operational efficiency. [Visit Website](http://www.goldcrossansweringservice.com/?utm_source=clutch.co&utm_medium=referral) #### Dedicated Clients consistently highlight the dedication of Gold Cross Answering Service's team, particularly noting the commitment of their Sales Manager, Kim Wolds, to client satisfaction. Regular communication and a proactive approach to ensuring needs are met have been emphasized, contributing to a seamless workflow. One client remarked on the effectiveness of their afterhours call service, which has resulted in no significant unresolved maintenance issues over five years, showcasing the company's reliability and dedication. - Call Center Services for Real Estate Company (5.0/5, Feb 5, 2020): Our Sales Manager Kim Wolds dedication to our satisfaction and the follow up she provided to ensure this. [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/132992) #### 8 reviews mention Call Center Services Call Center Services for Water Filtration Company 5.0/5 — Gold Cross Answering Service provides ongoing call support for a water filtration company. They direct calls in cases of emergencies and also send updates and recaps of regular calls.  - 6 of 8 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/134377) #### Experience in 5 industries Gold Cross Answering Service has demonstrated expertise across several industries, including utilities, automotive, nonprofit, and real estate. Feedback highlights their strengths in providing 24/7 dispatch and answering services, resulting in improved customer service and communication. Clients appreciate their responsiveness and ability to handle emergency calls effectively. Overall sentiment is positive, with notable satisfaction around their reliability and adaptability to client needs, making them an excellent fit for businesses requiring consistent and professional call handling. [Read All Reviews](https://clutch.co/profile/gold-cross-answering-service?verified=true#reviews) ##### Real estate Experience Gold Cross Answering Service demonstrates strong expertise in the real estate industry, particularly in facilitating after-hours communication for property management. Clients have noted their effective communication and dedicated team, which significantly enhances facility management processes. One client highlighted their critical role in ensuring no maintenance issues go unresolved, showcasing their reliability. Overall, Gold Cross is well-regarded for improving operational efficiency and client satisfaction in the real estate sector. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Real Estate Company (5.0/5, Feb 5, 2020): Gold Cross Answering Service provided 24-hour call center services for a real estate company. Their team manned the after-hours lines and routed all calls to necessary channels.  [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/132992) ##### Consumer Products Experience Gold Cross Answering Service has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service for businesses like Culligan Water. Clients appreciate their ability to ensure every customer call is answered personally, leading to improved retention rates and streamlined operations. The seamless collaboration and proactive communication with clients are notable strengths, showcasing their impact in providing a reliable and efficient answering service. Overall, the feedback reflects a high level of satisfaction and trust in their services. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Service for Water Filtration Company (5.0/5, Feb 10, 2020): Gold Cross Answering Service provided call answering services. The outsourced system handled emergency calls outside of normal business hours. They helped establish a calling tree mechanism.  [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/135957) ##### Automotive Experience The reviews highlight Gold Cross Answering Service's strong expertise in the Automotive industry, particularly in emergency dispatching for towing services. Clients commend their prompt and reliable service, noting their ability to adapt quickly to changing requirements. The company's proactive communication and problem-resolution skills have fostered a positive, long-term relationship, making them a suitable partner for businesses seeking dependable customer support solutions in the automotive sector. - 1 review for automotive industry - Less than $10,000 avg. project cost - Call Services for Automotive Service Provider (4.5/5, Mar 11, 2020): Gold Cross Answering Service provides an automotive repair shop with tow truck dispatching services around the clock. They ensure that trucks are sent to the correct locations within 20 minutes. [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/34164) ##### Environmental Services Experience Gold Cross Answering Service has received positive feedback from clients in the Environmental Services industry, particularly for their 24/7 availability and efficient call management. Clients commend their professionalism and ease of communication, highlighting their effective support in emergency dispatching. The ongoing partnership since 2010 demonstrates reliability and client satisfaction. Overall, their expertise in providing responsive and professional service makes them a strong candidate for businesses seeking reliable answering solutions in the Environmental Services field. - 1 review for environmental services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Water Filtration Company (5.0/5, Feb 6, 2020): Gold Cross Answering Service provides ongoing call support for a water filtration company. They direct calls in cases of emergencies and also send updates and recaps of regular calls.  [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/134377) ##### Nonprofit Experience Gold Cross Answering Service demonstrates a strong proficiency in supporting nonprofit organizations, particularly in facilitating communication for foster care services. Clients have praised their reliable on-call answering services, which significantly enhance connections between staff and families in crisis. The swift response times and proactive communication from Gold Cross have been highlighted as key strengths, ensuring that families receive timely assistance, thereby fostering positive relationships within the nonprofit sector. - 1 review for nonprofit industry - 1 review is 5 stars - Unknown avg. project cost - Answering Services for Family Assistance (5.0/5, Feb 12, 2020): A family-centered nonprofit hired Gold Cross Answering Service to act as their on-call answering service. They help connect families in crisis to the nonprofit after hours, on weekends, and during busy periods. [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/137865) ##### Utilities Experience Feedback from clients in the Utilities industry highlights the provider's expertise in delivering reliable 24/7 dispatch services. Clients commend their professionalism, responsiveness, and ability to effectively handle emergency calls, positively impacting customer service and satisfaction. The consistent communication and adaptability to client needs demonstrate the provider's strengths. Overall, the sentiment is highly positive, indicating that this company is a strong candidate for Utilities businesses seeking dependable support. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Services for Refrigeration & HVAC Service Provider (5.0/5, Mar 16, 2020): Gold Cross Answering Service provides dispatch call services for an HVAC and refrigeration company during out-of-office hours. They collect information from customers and communicate it to on-call technicians. [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/37518) - Call Center Services for Water Treatment Company (5.0/5, Feb 5, 2020): Gold Cross Answering Service provides after-hours call center services. [Read Full Review](https://clutch.co/go-to-review/gold-cross-answering-service/133397) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients express satisfaction with Gold Cross Answering Service's cost-effectiveness and value for money. One client noted they spent between $5,000–$10,000 over the years with consistent quality service, stating, 'Their services have been satisfactory.' Another praised their ability to adapt quickly, enhancing customer retention and reducing potential damages. Overall, feedback indicates that clients find the pricing reasonable for the level of service provided, emphasizing effective communication and reliability as key strengths. [Read All Reviews](https://clutch.co/profile/gold-cross-answering-service?verified=true#reviews) - Less than $10,000 (5 reviews) --- ### [Solvo Global](https://clutch.co/profile/solvo-global) #### 5 out of 5 star rating (7 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Recruiting - 5% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management. [Visit Website](https://solvoglobal.com/remote-staffing-agency/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tbwm&utm_content=general-lp) #### 1 review mentions Call Center Services BPO Services for Management Consulting Firm 5.0/5 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks. - 1 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) #### Experience in 5 industries Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) ##### Arts, entertainment & music Experience Solvo Global has received positive feedback for its expertise in the Arts, entertainment, and music industry, particularly in talent acquisition and management. Clients highlighted the company's exceptional talent pool, high communication standards, and customized support, which contribute to effective scaling and growth. The professionalism and responsiveness of Solvo Global's team were consistently praised, positioning them as a strong partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476) ##### Sports Experience Solvo Global has demonstrated strong expertise in the Sports industry, particularly in building online team stores and graphic design. Clients appreciate their dedication and effective workflow, noting that every challenge was met with determination, leading to significant project success. The personalized service and professionalism have earned high praise, making them a promising choice for clients seeking reliable partners in the Sports domain. - 1 review for sports industry - 1 review is 5 stars - Unknown avg. project cost - Dev & Design Support for Sporting Goods Company (5.0/5, Jan 24, 2022): Solvo Global is helping a sporting goods company build online team stores and design their graphics. They were hired by the client based on their affordable pricing. [Read Full Review](https://clutch.co/go-to-review/solvo-global/9343) ##### Other Industry Experience Solvo Global has demonstrated exceptional expertise in staff augmentation within the Other Industry sector, particularly in logistics and operational support. Clients highlight their professionalism, responsiveness, and ability to scale operations effectively, leading to significant cost savings. One client reported savings of over $2 million annually, attributing their growth directly to Solvo's contributions. Overall, the sentiment is overwhelmingly positive, with clients recommending their services for reliable support and impactful results. - 1 review for other industry industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Metals Manufacturer (5.0/5, Jul 23, 2020): Solvo is the long-term staff augmentation partner for a steel manufacturer. The team provides support across a range of departments, from IT, to accounting, to sales and beyond. [Read Full Review](https://clutch.co/go-to-review/solvo-global/143254) ##### Business services Experience The feedback from clients in the Business services industry highlights Salvo Global's expertise in reducing staffing costs while maintaining high service quality. Clients appreciate the professionalism and bilingual capabilities of Salvo's staff, which align with their operational needs. The company's ability to understand client requirements and tailor solutions has led to significant positive outcomes, including improved net margins and effective workflow integration. Overall sentiment is highly positive, emphasizing Salvo's impact and reliability as a staffing partner. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): Solvo Global provided outsourced staffing. Their team supplied bilingual staff to assist with customer support. [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854) ##### Legal Experience Solvo Global has received positive feedback from clients in the Legal industry, highlighting their expertise in sourcing skilled candidates for administrative and technical roles. Clients appreciate their professionalism, seamless communication, and ability to create tailored solutions that enhance operational efficiency. Notably, organizations like Debt Cleanse Group emphasized Solvo's responsive service and the effectiveness of integrating teams for project management. Overall, the sentiment is highly favorable, indicating that Solvo Global is a strong candidate for legal firms seeking reliable support. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks. [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) - Development for Legal Service Access Firm (5.0/5, Jul 28, 2020): Solvo Global provides ongoing web dev services to a debt cleansing legal services provider, helping them build out marketing materials, integrate with their mobile app, and implement CRM and other integrations. [Read Full Review](https://clutch.co/go-to-review/solvo-global/146525) ##### Information technology Experience Solvo Global has demonstrated strong expertise in call-center support and customer care within the Information Technology industry. Clients commend their high-quality, motivated team and effective project management, consistently meeting deadlines and delivering on promises. Noteworthy feedback highlights their client-centric approach and competitive pricing. Overall, Solvo Global is regarded as a reliable partner, making them a suitable choice for businesses seeking efficient technology-driven solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Voice Services & Account Collections for CRM Platform (5.0/5, May 22, 2020): Solvo Global provided call center support and outbound collection services. A team of ten agents worked to collect on medical and utility accounts on behalf of creditors. [Read Full Review](https://clutch.co/go-to-review/solvo-global/94297) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Solvo Global is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Sound Telecom](https://clutch.co/profile/sound-telecom) #### 4.2 out of 5 star rating (19 reviews) - 10 - 49 employees - Spokane, WA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns. [Visit Website](http://www.sound-tele.com/) #### Professional Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise. - Answering Services for Education Service (5.0/5, Aug 12, 2017): The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength. [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) #### Experience in 11 industries Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) ##### Other industries Experience Sound Telecom has received positive feedback from clients in the Other industries sector, highlighting their professionalism and efficient call handling services. Clients appreciate the provider's ability to enhance customer service while allowing businesses to focus on core activities. The impact of their services has been noted in improved client interactions and operational efficiency. Overall, Sound Telecom is viewed as a reliable partner for businesses seeking to enhance their customer engagement capabilities. - 5 reviews for other industries industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Better Customer Service for Businesses (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117241) - Reliable Answering Service with No Downtime (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117604) - Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846) - Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247) - Answering Services for Education Service (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) ##### Arts, entertainment & music Experience Sound Telecom has demonstrated expertise in the Arts, entertainment & music industry through their adept communication solutions, enhancing client engagement and audience reach. Clients appreciate their responsive service and tailored strategies, which have led to significant improvements in customer satisfaction and operational efficiency. Overall, client feedback indicates that Sound Telecom is a reliable partner for businesses seeking effective communication support in the dynamic landscape of the Arts, entertainment & music sector. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Sound Telecom Allows More Flexibility Managing Calls (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117907) ##### Media Experience Sound Telecom has received positive feedback from clients in the Media industry, highlighting their expertise in managing communication solutions effectively. Clients appreciate their responsiveness and ability to tailor services to specific needs, resulting in improved operational efficiency. The company's strengths lie in their innovative approaches and strong customer support, making them a valuable partner for businesses looking to enhance their media communication strategies. - 1 review for media industry - Less than $10,000 avg. project cost - Great Tool to Increase Efficiency (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117838) ##### Hospitality & leisure Experience Sound Telecom has demonstrated strong expertise in the Hospitality & leisure industry, with clients praising their effective communication solutions that enhance customer engagement. Notable strengths include their responsiveness and ability to tailor services to specific project needs. Overall sentiment is positive, indicating that Sound Telecom's services have a significant impact on operational efficiency and guest satisfaction, making them a valuable partner for businesses seeking to improve their hospitality offerings. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Service for Hospitality Company (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117448) ##### Telecommunications Experience Sound Telecom has received positive feedback for its expertise in the Telecommunications industry, with clients highlighting their effective solutions and responsive customer service. Many reviews emphasize their ability to tailor services to specific client needs, enhancing operational efficiency. Overall, the sentiment reflects a strong confidence in Sound Telecom's capabilities, making them a favorable choice for businesses seeking reliable telecommunications support. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sound Telecom Integrates Well With Our System (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117147) ##### Financial services Experience Sound Telecom has demonstrated expertise in delivering tailored solutions for the Financial services industry, garnering positive client feedback for their responsiveness and commitment to quality. Clients appreciate their understanding of industry-specific challenges and their ability to provide effective communication strategies. Overall sentiment reflects a strong capability to enhance operational efficiency and customer engagement, making them a promising partner for businesses seeking to improve their service offerings in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sound Telecom Provides Better Customer Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117109) ##### Manufacturing Experience Sound Telecom has garnered positive feedback within the Manufacturing industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsiveness and ability to enhance operational efficiency through innovative technology. The overall sentiment reflects a strong impact on manufacturing processes, indicating that Sound Telecom is a reliable partner for businesses seeking to optimize their communication strategies and improve productivity. - 2 reviews for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Decent Performance and Convenient Answering Service (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116821) - Sound Telecom Helpful Keeping Everyone Informed (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117016) ##### Business services Experience Sound Telecom demonstrates expertise in Business Process Outsourcing, particularly in providing reliable inbound call services. Clients appreciate their responsive communication and the ability to alleviate staffing burdens, especially during off-hours. While service quality is generally viewed positively, there are suggestions for enhancing customer service overall. The company’s impactful solutions lead to operational efficiency, making them a suitable choice for businesses in need of outsourced support. - 4 reviews for business services industry - Less than $10,000 avg. project cost - Inbound Support for Business Services Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/37104) - Reasonably Priced Answering Service (4.5/5, Jun 20, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116621) - Great for High Volume Calls and International Markets (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117308) - Answering Services for Business Service (2.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/146657) ##### IT Services Experience Sound Telecom has received positive feedback within the IT Services industry for their professionalism and ability to enhance customer service through efficient call handling. Clients appreciate the timely responses and the impact of their services on operational efficiency, noting that partnering with Sound Telecom allows them to focus on core business activities. Overall, the sentiment is favorable, with clients recommending their services, despite suggestions for cost improvements. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Answering Services for Education Service (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) ##### Information technology Experience Sound Telecom has garnered positive feedback in the Information Technology industry, showcasing their expertise in providing reliable communication solutions. Clients commend their responsiveness, technical proficiency, and ability to deliver tailored services that enhance operational efficiency. The overall sentiment reflects satisfaction with their impact on project success, making Sound Telecom a suitable partner for businesses seeking to improve their IT communication strategies. - 2 reviews for information technology industry - Less than $10,000 avg. project cost - Customized Services and Representatives (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116762) - Straightforward and Uncomplicated Answering Service (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116815) ##### Healthcare Experience Sound Telecom has received positive feedback from clients in the Healthcare industry, highlighting their expertise in delivering reliable communication solutions tailored to healthcare needs. Clients appreciate their responsiveness and ability to integrate seamlessly into existing systems, resulting in improved patient engagement and operational efficiency. Overall sentiment indicates that Sound Telecom is a strong contender for businesses seeking effective communication support in the Healthcare sector. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846) ##### Real estate Experience Sound Telecom has received positive feedback from clients in the real estate industry, highlighting their expertise in providing tailored communication solutions. Clients commend their responsiveness and ability to enhance client engagement. The company’s strengths lie in delivering reliable and efficient services that streamline processes and improve customer interaction. Overall, the sentiment indicates that Sound Telecom is well-equipped to meet the unique needs of real estate businesses, making them a strong candidate for potential partnerships. - 1 review for real estate industry - Less than $10,000 avg. project cost - Sound Telecom is Great for After Hours (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118213) ##### Consumer Products Experience Sound Telecom has received positive feedback within the Consumer Products industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsive support and ability to effectively manage customer interactions, which enhances overall consumer satisfaction. The company’s strengths lie in their innovative technology and personalized service, making them a strong candidate for businesses seeking to improve customer engagement and streamline operations in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247) #### 0.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) - Less than $10,000 (12 reviews) - $10,000 to $49,000 (6 reviews) #### Completed projects in 19 cities - Cabot, Arkansas (1 projects) - Orlando, Florida (1 projects) - Vero Beach, Florida (1 projects) - Thomasville, Georgia (1 projects) - Chesterfield, Missouri (1 projects) - Irving, Texas (1 projects) - Plano, Texas (1 projects) - Waxahachie, Texas (1 projects) - Indianapolis, Indiana (1 projects) - Newark, New Jersey (1 projects) - Paterson, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Lebanon, Ohio (1 projects) - Sacramento, California (1 projects) - Sparks, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Manassas, Virginia (1 projects) - Virginia Beach, Virginia (1 projects) - Ozark, Alabama (1 projects) [View Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) --- ### [vlbpo cx](https://clutch.co/profile/vlbpo-cx) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kingston, Jamaica #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified. [Visit Website](https://vlbpo.com/) #### High-quality work Clients consistently praise vlbpo cx for delivering high-quality work, highlighting their commitment to understanding client needs and company culture. One client noted their impressive ability to scale operations without compromising service quality, stating, 'They built a true extension of our company culture.' Furthermore, the implementation of custom training programs and a thorough quality assurance process contributed to measurable improvements in customer satisfaction and response times, reinforcing the overall positive sentiment regarding their service quality. #### Experience in 1 industry vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) ##### Telecommunications Experience vlbpo cx has garnered positive feedback in the Telecommunications industry for their expertise in building scalable customer service operations. Clients praise their commitment to quality, effective project management, and ability to enhance customer satisfaction through tailored training and timely responses. Their proactive approach and cultural integration have significantly improved response times and customer loyalty, making them a reliable partner for organizations seeking growth and efficiency in telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Wireless Telecom Firm (5.0/5, Apr 27, 2025): vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [MAP Communications](https://clutch.co/profile/map-communications) #### 4.2 out of 5 star rating (14 reviews) - 10 - 49 employees - Chesapeake, VA #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description MAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns. [Visit Website](https://www.mapcommunications.com/) #### 14 reviews mention Call Center Services 24/7 Service for Finance Firm 4.0/5 — - 6 of 14 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/map-communications/118005) #### Experience in 8 industries MAP Communications has notably worked across various industries, including business services, manufacturing, financial services, information technology, real estate, retail, and consumer products. Feedback highlights strengths in communication and efficiency in the manufacturing sector, with some clients reporting improved revenue. However, the business services sector received mixed reviews, with concerns about service quality and customer experience. Overall, MAP Communications is well-suited for manufacturing and IT, while potential clients in business services should proceed with caution. [Read All Reviews](https://clutch.co/profile/map-communications?verified=true#reviews) ##### Manufacturing Experience Clients in the Manufacturing industry have highlighted MAP Communications' expertise in enhancing operational efficiency and customer experience through effective inbound services. Reviewers noted significant cost savings and improved revenue, underscoring the provider's strengths in communication and responsiveness. The positive feedback indicates a strong fit for Manufacturing businesses seeking to streamline processes and improve customer interactions. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Experience Assistance for Manufacturing Service (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/25195) - After Hours and Bilingual Services for Manufacturing (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/117060) ##### Financial services Experience MAP Communications demonstrates robust expertise in the Financial services industry, consistently praised for their responsive customer support and tailored solutions. Clients highlight the company's ability to enhance operational efficiency and improve client engagement, leading to increased customer satisfaction. Overall sentiment indicates that MAP Communications is a strong partner for financial institutions seeking reliable communication services, making them a suitable choice for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - 24/7 Service for Finance Firm (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/118005) - Finance Firm Loves Map Communications (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/118091) ##### Other Industry Experience MAP Communications has received positive feedback from clients in the Other Industry sector, highlighting their expertise in providing reliable communication solutions. Clients praise their responsiveness and professionalism, indicating a strong impact on enhancing operational efficiency. The company's strengths lie in their tailored services and commitment to client satisfaction, making them a suitable choice for businesses seeking dependable communication support in the Other Industry. - 1 review for other industry industry - Less than $10,000 avg. project cost - 24/7 Answering Service and Features (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/118083) ##### Consumer Products Experience MAP Communications demonstrates strong expertise in the Consumer Products industry, with clients praising their responsiveness and adaptability to specific project needs. Their ability to provide tailored solutions and enhance customer engagement has resulted in improved operational efficiency for businesses in this sector. Overall, clients express high satisfaction with MAP's capabilities, indicating that they could be a valuable partner for companies seeking to optimize their consumer product strategies. - 1 review for consumer products industry - Less than $10,000 avg. project cost - An Innovative Communications Company (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/117075) ##### Real estate Experience MAP Communications has garnered positive feedback in the Real Estate sector, highlighting their expertise in providing reliable and timely communication solutions. Clients commend MAP for their strengths in enhancing customer engagement and streamlining operations, resulting in improved client satisfaction. Their tailored services have made a significant impact, effectively addressing the unique challenges faced in the Real Estate industry. This positions MAP Communications as a strong candidate for businesses seeking to elevate their communication strategy. - 1 review for real estate industry - Less than $10,000 avg. project cost - Live Virtual Receptionist for Real Estate Firm (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/117829) ##### Healthcare Experience MAP Communications has garnered positive feedback in the Healthcare sector, highlighting their expertise in managing patient communications effectively. Clients praise their prompt, professional service that enhances patient satisfaction and operational efficiency. The company's ability to seamlessly integrate with healthcare practices has demonstrated significant positive impacts, making them a strong candidate for organizations seeking reliable communication solutions within the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - MAP Communications Provides a Wonderful Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/117825) ##### Retail Experience The company has received positive feedback from clients in the Retail industry, highlighting their expertise in developing tailored solutions that enhance operational efficiency and customer engagement. Clients commend their ability to understand specific retail challenges and deliver impactful results, such as increased sales and improved user experience. Overall, this provider demonstrates a strong capability to meet the needs of retail businesses, making them a promising fit for potential clients in this sector. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Map Communications Has Innovative State-of-the-Art Technology (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/117085) ##### Business services Experience MAP Communications has received mixed feedback in the Business Services industry, particularly related to their call-answering services. A principal at a tax services company reported dissatisfaction due to inadequate customer engagement and poor communication regarding billing issues. They noted a lack of timely responses and minimal effort in fulfilling client needs. The overall sentiment indicates a need for improvement in service quality and customer care, suggesting that potential clients should proceed with caution when considering MAP Communications for business services. - 1 review for business services industry - Less than $10,000 avg. project cost - Call Center Support for Tax Services Provider (0.5/5, Apr 1, 2024): MAP Communications provided call center support for a tax services provider. The team was responsible for answering customer queries and concerns. [Read Full Review](https://clutch.co/go-to-review/map-communications/279211) ##### Information technology Experience MAP Communications demonstrates strong expertise in the Information Technology sector, consistently delivering effective solutions tailored to client challenges. Reviews highlight their responsiveness and ability to enhance operational efficiency, making them a reliable partner for technology projects. Clients appreciate their technical proficiency and commitment to quality service, indicating a positive sentiment towards their impact in the industry. Overall, MAP Communications appears well-positioned to support businesses seeking innovative IT solutions. - 3 reviews for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Decent Service for the Price (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/116837) - Live Answering for IT Company (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/117191) - Significant Growth in Sales and Great Performance (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/map-communications/117869) #### 0.4 out of 5.0 rating for cost What Clients Have Said MAP Communications receives mixed feedback regarding its cost and value for money. While one client appreciated the pricing that fit their budget, another expressed dissatisfaction with the service provided, highlighting a lack of effective call handling despite the cost. Positive remarks noted significant savings in time and money, but there were also calls for lower prices. Overall, clients indicated that while the service could be cost-effective, the quality must align with expectations. [Read All Reviews](https://clutch.co/profile/map-communications?verified=true#reviews) - Less than $10,000 (12 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 13 cities - Maitland, Florida (1 projects) - Miami, Florida (1 projects) - Sarasota, Florida (1 projects) - Valrico, Florida (1 projects) - Atlanta, Georgia (1 projects) - Wilmington, North Carolina (1 projects) - Columbia, Tennessee (1 projects) - Memphis, Tennessee (1 projects) - Wayne, New Jersey (1 projects) - Lorain, Ohio (1 projects) - Fremont, California (1 projects) - San Bernardino, California (1 projects) - Coventry, Connecticut (1 projects) [View Reviews](https://clutch.co/profile/map-communications?verified=true#reviews) --- ### [OverDrive Services](https://clutch.co/profile/overdrive-services) #### 5 out of 5 star rating (2 reviews) - < $25 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 25% Sales Outsourcing #### Company description OverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations. [Visit Website](https://www.overdriveservices.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Efficient Clients consistently commend OverDrive Services for their efficiency in project management and responsiveness. One client noted their ability to respond quickly and efficiently, leading to a remarkable 15x increase in revenue. Additionally, they highlighted OverDrive's capability to source high-quality candidates swiftly, further emphasizing their effective operational execution. Overall, the sentiment regarding OverDrive's efficiency is overwhelmingly positive, with clients expressing satisfaction and no suggested areas for improvement. - Staff Augmentation for Dumpster Rental Company (5.0/5, Jul 28, 2023): Always very responsive, quickly and efficiently. They over delivered... every time. We now have 5 full time staff members from Sales Overdrive. [Read Full Review](https://clutch.co/go-to-review/overdrive-services/220576) #### Experience in 1 industry OverDrive Services has demonstrated strong expertise in the dumpster rental industry, providing impactful solutions that led to a remarkable 15x revenue increase for Grime Time. Clients praised their responsive project management and ability to quickly source high-quality candidates. Overall sentiment is highly positive, reflecting the provider's strengths in enhancing business operations and staffing solutions, making them a suitable partner for companies seeking growth in similar industries. [Read All Reviews](https://clutch.co/profile/overdrive-services?verified=true#reviews) ##### Other industries Experience OverDrive Services has demonstrated exceptional expertise in the Other industries sector, notably in enhancing business operations for clients like Grime Time. Client feedback highlights their ability to significantly increase revenue (15x) and efficiently manage projects with responsive communication. Their strength lies in sourcing high-quality candidates quickly, making them a reliable partner for growth-oriented projects. Overall, their impressive results and commitment to client satisfaction indicate they could be a valuable fit for businesses seeking similar outcomes. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Dumpster Rental Company (5.0/5, Jul 28, 2023): OverDrive Services has supplied a dumpster rental company with five full-time staff members. The candidates manage the client's operations from A to Z, six days a week. [Read Full Review](https://clutch.co/go-to-review/overdrive-services/220576) ##### Other Industry Experience OverDrive Services has received positive feedback from clients in the Other Industry sector, highlighting their expertise in business operations and staffing solutions. Clients have praised the company for their quick responsiveness and ability to deliver measurable results, including substantial revenue growth. Their effective candidate sourcing and strong cultural fit have made them a preferred choice for businesses seeking impactful operational support. Overall, their proven track record positions them as a valuable partner for companies in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Dumpster Rental Company (5.0/5, Jul 28, 2023): OverDrive Services has supplied a dumpster rental company with five full-time staff members. The candidates manage the client's operations from A to Z, six days a week. [Read Full Review](https://clutch.co/go-to-review/overdrive-services/220576) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive OverDrive Services as providing excellent value for money, highlighted by significant outcomes such as a 15x increase in revenue for one client. Feedback indicates that the company is responsive, efficient, and consistently exceeds expectations, with one client noting their ability to source high-quality candidates quickly. Overall, clients feel that the investment in OverDrive Services has yielded substantial returns, reinforcing their reputation for delivering cost-effective solutions. [Read All Reviews](https://clutch.co/profile/overdrive-services?verified=true#reviews) --- ### [Lead Gen Dept.](https://clutch.co/profile/lead-gen-dept) #### 4.9 out of 5 star rating (27 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 70% Sales Outsourcing - 10% Social Media Marketing #### Company description Lead Gen Dept. is a company specializing in telemarketing services and lead generation, particularly adept at Customer Support Services and Contact Center Services. Feedback across reviews indicates a mixed experience; while 67% highlight their strong work ethic and commitment, especially from the account management team, 33% cite issues with overpromising and underdelivering, primarily attributed to senior leadership. [Visit Website](https://leadgendept.com/) #### Accommodating Clients have consistently highlighted Lead Gen Dept.'s accommodating nature, noting their ability to adapt quickly to unique market needs and provide tailored solutions. One client emphasized the seamless communication and collaboration, stating that the workflow was "extremely effective" with "timely and clear" exchanges, which minimized misunderstandings. Additionally, their responsiveness to challenges has been described as inspiring, showcasing their commitment to client satisfaction and project success. - Lead Generation for Geospatial Tech Company (5.0/5, Feb 24, 2023): What was most impressive and unique about this company was its ability to adapt to a unique market quickly. Despite having yet to experience with utility tech companies, they were able to understand our needs and deliver effective solutions rapidly. Seeing how well they respond to the challenge is inspiring. [Read Full Review](https://clutch.co/go-to-review/lead-gen-dept/182661) #### 3 reviews mention Call Center Services Cloud Migration Services for Finance & Holding Company 5.0/5 — Lead Gen Dept. has helped a finance and holding company enhance their cloud architecture. The team has built a new cloud infrastructure that meets the client's demands and helps their clients scale up. - 2 of 3 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/lead-gen-dept/391452) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Lead Gen Dept.'s competitive pricing and high value for money. One CEO noted their pricing fit within budget while delivering excellent service, stating, "good value for cost." Another client commended their ability to exceed expectations, achieving 10 qualified meetings beyond the promised number. However, there were instances where expectations were not met, leading to concerns about ROI. Overall, sentiment leans positive, emphasizing both affordability and effective results. [Read All Reviews](https://clutch.co/profile/lead-gen-dept?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 8 countries - Belgium (1 projects) - Canada (1 projects) - Germany (1 projects) - India (1 projects) - Poland (1 projects) - Singapore (1 projects) - Wales (1 projects) - England (10 projects) This provider is available in 1 time zone: - Greenwich Mean Time (GMT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/lead-gen-dept?verified=true#reviews) --- ### [GBC Digital Marketing](https://clutch.co/profile/gbc-digital-marketing) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 15% Sales Outsourcing - 15% Pay Per Click - 20% Search Engine Optimization - 15% Social Media Marketing - 15% Web Design - 20% Web Development #### Company description GBC Digital Marketing is an SEO agency that specializes in enhancing web presence and driving organic search traffic. According to reviews, 100% of clients report impressive results, highlighting seamless communication and successful SEO strategies. Their personalized approach has consistently driven business outcomes, with no areas for improvement noted by clients. [Visit Website](https://gbcdigitalmarketing.com/) #### Communicative Clients have consistently praised GBC Digital Marketing for their exceptional communication skills. One review highlighted 'personal communication' as a standout feature, contributing to a 'seamless' workflow between teams. The client expressed satisfaction with the responsiveness and engagement of the team, indicating that effective communication played a crucial role in achieving project goals. Overall, the sentiment regarding GBC Digital Marketing's communicative approach is highly positive. #### Experience in 1 industry GBC Digital Marketing has demonstrated strong expertise in the healthcare sector, particularly in SEO strategies that effectively enhance web presence and patient acquisition. Clients commend the company's seamless communication and impactful results, highlighting success in driving organic traffic. Overall sentiment in the healthcare industry is highly positive, indicating GBC Digital Marketing as a suitable partner for healthcare providers seeking to improve their online visibility and patient engagement. [Read All Reviews](https://clutch.co/profile/gbc-digital-marketing?verified=true#reviews) ##### Healthcare Experience GBC Digital Marketing demonstrates significant expertise in the Healthcare sector, particularly in enhancing online visibility for medical practices. Clients commend their effective SEO strategies that have successfully driven patient engagement through improved Google search rankings. The seamless collaboration and personal communication are highlighted as key strengths. Overall, GBC Digital Marketing is well-regarded for its impactful contributions to healthcare businesses aiming to expand their digital presence. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO & PPC for Foot Clinic (5.0/5, Jul 28, 2020): GBC Digital Marketing manages SEO and PPC campaigns for a foot clinic. They are responsible for implementing a strategy that will drive more patients to the website. [Read Full Review](https://clutch.co/go-to-review/gbc-digital-marketing/146416) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with GBC Digital Marketing's pricing relative to the value delivered. One healthcare provider noted that the SEO services significantly improved their online visibility, driving patient volume effectively. The seamless workflow and personal communication were highlighted as valuable aspects of the service. Overall, clients feel that the investment in GBC's services yields substantial returns, with no reported areas needing improvement. [Read All Reviews](https://clutch.co/profile/gbc-digital-marketing?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Gabbyville](https://clutch.co/profile/gabbyville) #### 3.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing #### Company description Gabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement. [Visit Website](https://www.gabbyville.com/) #### Helpful Clients have expressed high satisfaction with the service provider, highlighting their exceptional customer service and effectiveness in managing outbound calls. One client noted, 'They have a great customer service team' and mentioned significant savings of over $5,000 monthly. The overall sentiment is overwhelmingly positive, with no identified areas for improvement, reinforcing the provider's strong performance over a two-year partnership. #### Experience in 1 industry Gabbyville has received positive feedback primarily from the retail industry, where they excel in outbound calling services, enhancing customer support, and generating new business. Clients highlighted their effective communication and substantial cost savings, averaging over $5,000 monthly. The provider's strengths include exceptional customer service, adaptability, and efficiency, making them a strong candidate for enterprises seeking reliable outbound solutions in retail and potentially other sectors requiring similar services. [Read All Reviews](https://clutch.co/profile/gabbyville?verified=true#reviews) ##### Retail Experience Gabbyville has demonstrated significant expertise in the Retail industry, particularly in outbound services. Clients commend their exceptional customer service team, which effectively handles outbound calls and business generation. One client noted a monthly savings of over $5,000, highlighting the provider's impact on operational efficiency. With a strong performance track record over two years, Gabbyville appears well-suited for Retail businesses seeking to enhance their outbound sales and customer service capabilities. - 1 review for retail industry - $50,000 – $199,999 avg. project cost - Appointment Setting for Retail Business (3.5/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/gabbyville/137558) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed a positive sentiment regarding Gabbyville's pricing and overall value for money. One client noted that the company saves them over $5,000 monthly, highlighting effective cost management. Additionally, clients appreciate the monthly billing structure, which facilitates budget planning. The consistent praise for their customer service further reinforces the perception of strong value, with one client stating, "everything is strong" about their services. [Read All Reviews](https://clutch.co/profile/gabbyville?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Leadle Consulting](https://clutch.co/profile/leadle-consulting) #### 4.8 out of 5 star rating (15 reviews) - $5,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Chennai, India #### Services Provided - Allocation of Expertise by Percentage - 20% Account-Based Marketing - 15% AI Agents - 10% Email Marketing - 10% Market Research - 15% Marketing Strategy - 30% Sales Outsourcing #### Company description Leadle Consulting is a company specializing in lead generation and telemarketing services. They have received positive feedback for their effective contact center services, with 100% of reviewers highlighting their prompt and agile project management. Clients commend their consistent delivery and focus on refining strategies to achieve successful outcomes through various channels like email, LinkedIn, and cold calling. [Visit Website](https://www.leadlehq.com) #### High-quality work Leadle Consulting has received consistently positive feedback regarding the high quality of their work. Clients have noted their impressive responsiveness and ability to meet deliverables, with one client highlighting their robust lead generation process that consistently resulted in 7-8 meetings per month. Another client praised Leadle's consultative approach and effective communication, stating that the team was deeply involved and dedicated to the project. Overall, the sentiment reflects strong satisfaction with Leadle's professionalism and the quality of their services. - Lead Generation for Software Development Company (5.0/5, Jul 12, 2024): Their responsiveness and work quality are impressive. [Read Full Review](https://clutch.co/go-to-review/leadle-consulting/300061) - Global Lead Generation for OOH Advertising Agency (5.0/5, Aug 12, 2022): Leadle isn't a one-dimensional team — they've made an effort to build a comprehensive lead generation program. They do a lot of in-depth research and data analysis. Furthermore, they are very transparent in their process, effectively communicate and are easy to work with. [Read Full Review](https://clutch.co/go-to-review/leadle-consulting/153839) - Lead Generation for Sales Tech Company (5.0/5, Mar 18, 2025): The quality of leads was impressive. [Read Full Review](https://clutch.co/go-to-review/leadle-consulting/360537) #### 1 review mentions Call Center Services Lead Generation for Environmental Services Company 5.0/5 — A sustainability solutions company has hired Leadle Consulting for lead generation. The team has used a combination of email, LinkedIn, and cold calling to generate leads for the client. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/leadle-consulting/322480) #### 4.5 out of 5.0 rating for cost What Clients Have Said Leadle Consulting is frequently praised for its cost-effectiveness and value for money. Clients noted that the company's services deliver significant results, such as generating a robust pipeline of leads and achieving client closures, often exceeding expectations. One client mentioned, "good value for cost," while another highlighted the "200% more meetings" delivered compared to projections. Overall, the sentiment reflects satisfaction with the return on investment and the quality of service provided. [Read All Reviews](https://clutch.co/profile/leadle-consulting?verified=true#reviews) - Less than $10,000 (8 reviews) - $10,000 to $49,000 (4 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - India (11 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/leadle-consulting?verified=true#reviews) --- ### [Conversational](https://clutch.co/profile/conversational) #### 5 out of 5 star rating (4 reviews) - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Conversational is a professional Contact Center Services provider offering Inbound Call Center, Customer Support Services, and Call Handling solutions. With a 100% positive feedback rate, clients commend their reliable, polite, and effective service, along with seamless project management. Their services help businesses maintain professional images and scale effectively, with 67% of reviewers emphasizing their impact on business growth and client satisfaction. [Visit Website](https://www.conversational.com/) #### Patient Clients have consistently praised Conversational for their polite and patient approach. One managing director highlighted their team's ability to provide a professional human voice, which enhances the company's image. Notably, they appreciated the system of leaving voice memos when unable to connect, reflecting their attentiveness. Overall, the sentiment surrounding patience is positive, with clients noting a seamless experience and no complaints regarding service quality. - Answering Service for Consulting Company (5.0/5, Dec 3, 2021): They’re a polite and patient team. In addition, they have a system where they leave voice memos for us whenever they can’t get in touch with us, which is a bonus for their service. [Read Full Review](https://clutch.co/go-to-review/conversational/81044) #### 3 reviews mention Call Center Services Inbound Call Center for IT Services Company 5.0/5 — Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention. - 3 of 3 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/conversational/1433) #### Experience in 2 industries Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation. [Read All Reviews](https://clutch.co/profile/conversational?verified=true#reviews) ##### IT Services Experience Conversational has received positive feedback from clients in the IT Services industry, highlighting their expertise in call handling and customer support. Clients value their professionalism, effective communication, and ability to enhance business operations by efficiently routing calls. Their implementation of Interactive Voice Response (IVR) has further improved client satisfaction by filtering calls for potential revenue. Overall, Conversational is regarded as a reliable partner that contributes significantly to business growth, making them a strong candidate for IT service providers seeking similar support. - 2 reviews for it services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Inbound Call Center for IT Services Company (5.0/5, Mar 2, 2022): Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention. [Read Full Review](https://clutch.co/go-to-review/conversational/1433) - Receptionist Services for IT Services Company (5.0/5, Nov 17, 2021): Conversational provides receptionist services for an IT services company. They've set up an interactive voice response (IVR) and are tasked with collecting necessary information and sorting incoming callers. [Read Full Review](https://clutch.co/go-to-review/conversational/67553) ##### Consulting Experience Conversational has demonstrated significant expertise in providing professional answering services tailored for the consulting industry. Clients appreciate their bilingual capabilities and seamless project management, which enhance their operational image. Notably, they create a professional first impression, effectively acting as a firewall against potential scammers. Overall, the feedback reflects a positive sentiment, with clients highlighting the team's politeness and patient approach, making Conversational a strong fit for businesses seeking dependable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Service for Consulting Company (5.0/5, Dec 3, 2021): A consulting company hired Conversational to provide answering services. They help the client have a professional and safe first encounter when potential customers reach out to them to inquire about their work. [Read Full Review](https://clutch.co/go-to-review/conversational/81044) #### 5.0 out of 5.0 rating for cost What Clients Have Said Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses. [Read All Reviews](https://clutch.co/profile/conversational?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) --- ### [RDI Corporation](https://clutch.co/profile/rdi-corporation) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Cincinnati, OH #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Customer Service Outsourcing - 25% IT Managed Services - 25% Market Research - 10% Sales Outsourcing #### Company description RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values. [Visit Website](http://www.rdicorp.com) #### Efficient Clients have consistently praised RDI Corporation for their efficient service delivery. One IT Manager noted that RDI has provided personalized and efficient support, resulting in a network that has functioned well for over 14 years. Additionally, the client highlighted the timely project management and responsiveness to needs, indicating an overall sentiment of satisfaction with RDI's efficiency in managing their network infrastructure. #### Experience in 1 industry RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) ##### Real estate Experience RDI Corporation has demonstrated strong expertise in managing network infrastructure for real estate companies, particularly in cloud management. Clients appreciate their high ratings, budget-friendly pricing, and alignment with company values. Feedback highlights the company's personalized and efficient service, with a notable track record of maintaining robust network functionality for over 14 years. Overall sentiment from clients indicates a reliable partnership, making RDI Corporation a suitable choice for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Managed IT Services for Property Mgmt & Development Co (5.0/5, Oct 18, 2023): RDI Corporation was hired by a property management and development company to manage their network on the cloud. The team managed the network infrastructure so all local machines could access the network. [Read Full Review](https://clutch.co/go-to-review/rdi-corporation/242144) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) --- ### [Staff Outsourcing Solutions](https://clutch.co/profile/staff-outsourcing-solutions) #### 4.4 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Demand Generation Marketing - 10% Ecommerce Marketing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Business Consulting - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Staff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency. [Visit Website](https://www.StaffOutsourcing.com) #### Timely The feedback regarding timeliness from clients of Staff Outsourcing Solutions is overwhelmingly positive. One client noted that the company consistently delivered items on time and effectively responded to their needs. The Director of Customer Experience from an ecommerce company highlighted their ease of collaboration, indicating a strong alignment between project timelines and deliverables. Overall, the sentiment reflects reliability and punctuality in project management. - Customer Service Support for Plant Retail Company (5.0/5, Aug 18, 2023): The hiring process has changed since we began working with the SOS team. SOS hiring team would send us resumes in which we would interview over Zoom. We now have a management staff in place that understands our needs and can find qualified candidates very quickly. Every need we've had from day 1 has been quickly handled. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/226404) #### Experience in 5 industries Staff Outsourcing Solutions has garnered positive feedback across various industries, notably eCommerce, Retail, Information Technology, and Transportation. Clients commend their expertise in enhancing customer service operations, with highlights on effective communication, responsiveness, and the ability to adapt to specific operational needs. Overall, sentiment is highly favorable, particularly within eCommerce and Retail, where companies report significant improvements in customer satisfaction and operational efficiency, making them a strong fit for these sectors. [Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) ##### eCommerce Experience Staff Outsourcing Solutions has received positive feedback from eCommerce clients, highlighting their expertise in hiring customer service personnel and enhancing overall customer experience. Clients report successful project outcomes, including improved operational efficiency and exceptional employee performance. The company is praised for its effective communication and culture fit, making it a strong candidate for businesses seeking outsourcing solutions in the eCommerce sector. - 2 reviews for ecommerce industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Footwear Company (4.5/5, Sep 5, 2023): Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/230541) - Recruiting & Staffing for Heated Apparel Retailer (5.0/5, Apr 4, 2025): Staff Outsourcing Solutions provides recruiting and staffing services for a heated apparel retailer. The team has hired a customer service manager, customer service representatives, and virtual assistants. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/364895) ##### Consumer Products Experience Staff Outsourcing Solutions has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer service and adaptability. Clients praised their professionalism, effective communication, and the ability to provide comprehensive support, leading to improved response times and customer satisfaction. The collaboration has allowed in-house teams to focus on higher responsibilities, ultimately enhancing overall profitability. Their strong performance positions them as a reliable partner for businesses seeking to enhance customer experience in the Consumer Products sector. - 2 reviews for consumer products industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for E-Commerce Facilitator (5.0/5, Nov 15, 2019): Staff Outsourcing Solutions provided remote customer service functions for an e-commerce company. Facing a need for more available employees, they were hired to answer support tickets and questions.  [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/87063) - Call Center Services for Toy Company (5.0/5, Aug 23, 2023): A toy company has hired Staff Outsourcing Solutions for call center services. The team has been responsible for answering phone calls, emails, and texts from the client's customers.  [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/227625) ##### Retail Experience Staff Outsourcing Solutions has received positive feedback from retail industry clients, highlighting their expertise in customer service support. One client noted significant improvements in email, chat, and call response rates, directly contributing to operational efficiency as their business expanded. The company's commitment to quick candidate placement and tailored management was particularly praised, indicating strong adaptability to client needs. Overall, Staff Outsourcing Solutions demonstrates a high level of service quality, making them a suitable partner for retail businesses seeking reliable outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for Plant Retail Company (5.0/5, Aug 18, 2023): Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/226404) ##### Information technology Experience Staff Outsourcing Solutions demonstrates strong expertise in the Information Technology industry, particularly in enhancing customer satisfaction and operational efficiency. Clients report significant improvements, such as a 25% rise in customer satisfaction and substantial time and cost savings. The company's ability to handle high volumes of work efficiently is highlighted as a key strength. Overall, the feedback reflects a positive sentiment, indicating that Staff Outsourcing Solutions is a reliable and effective partner for businesses seeking IT outsourcing services. - 1 review for information technology industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services & Customer Support for IT Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/25030) ##### Transportation Experience The feedback from clients in the Transportation industry highlights Staff Outsourcing Solutions' expertise in sales and marketing, particularly in establishing effective sales teams. Clients commend the provider's adaptability, responsiveness, and ability to meet complex requirements, resulting in improved sales performance and customer service. The ongoing communication and detailed reporting further enhance their partnership, indicating a strong fit for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Services for Travel Company (5.0/5, Dec 10, 2019): Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff training. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/100999) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the cost-effectiveness and value for money provided by Staff Outsourcing Solutions. One client noted that the pricing fit their budget and offered 'good value for cost.' Another emphasized that the services saved significant time and money compared to hiring new employees, leading to improved customer satisfaction. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's pricing structure and the quality of service delivered. [Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - United States (6 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. 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