# Top Call Center Services & Voice Services in Latin America Highly reviewed Call Centers companies in Latin America include SupportYourApp, Unity Communications, Helpware CX, Remote Team Solutions, ContactPoint 360, Outsourced, Siete, Vrand, First Point Communications, TDCX. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Latin America Ratings Updated: Jul 21, 2026 ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - DSR, Argentina #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) #### Well-organized projects SupportYourApp has received positive feedback regarding their well-organized project management across multiple client reviews. Clients noted their strong project management capabilities, including clear planning and structured follow-ups. One client specifically highlighted their ability to anticipate risks and adapt to changes, which has been crucial for collaboration success. Another client emphasized the team's smooth and effective workflow, showcasing their dedication to maintaining high-quality support and operational excellence. - Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): The initial ramp-up was extremely fast, and new agents caught on to what they were supposed to do extremely quickly. The way their processes are set up is great. We communicate mainly over Slack and have weekly meetings with them to discuss performance. Answers are always good and quick. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906) - Customer Support Services for Heart Rate Monitor Store (5.0/5, Feb 2, 2021): The team of SupportYourApp are very open to communication. Their working processes are very well set-up. They listen to every suggestion that we make. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/53464) - Staff Augmentation for Software Provider (5.0/5, Sep 4, 2019): All team members were very easy to work with and always looked for ways to address all questions and concerns in a flexible manner even if they did not fit their existing practices well. Within 3 months, over 80% of sales and support requests were able to be addressed directly by SYA. By creating the tools and processes we are now able to add additional resources when the need arises. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/37571) - Customer Service Outsourcing for Software Development Co (5.0/5, Jan 13, 2026): Project management is smooth and well-organized. We primarily communicate via email and Slack, supplemented by monthly meetings. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/429724) - Customer Service Outsourcing for Enterprise Health Platform (5.0/5, Mar 20, 2026): The team demonstrates strong project management capabilities, with clear planning, structured follow-ups, and proactive communication. They are well-organized, meet deadlines consistently, and ensure alignment with our internal teams. Their ability to anticipate risks, adapt to changes, and drive execution efficiently has been key to the success of our collaboration. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444275) #### 33 reviews mention Call Center Services Call Center Services for Water & Energy Metering Company 5.0/5 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. - 30 of 33 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportyourapp/454453) #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (2 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - San Pedro Garza García, Mexico #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a specialized provider of Contact Center Services, offering both inbound and outbound call handling, customer support, and telephonic support solutions. Across various reviews, positive feedback is predominant, with approximately 99% satisfaction from clients who highlight the company's proactive communication, professionalism, and efficiency. Notably, 70% of reviewers commend their ability to seamlessly integrate with client teams, enhancing customer service operations and support capabilities. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the last six months, Unity Communications has received positive feedback for their effective support in revenue cycle management, particularly in clerical tasks and client communication. Clients highlighted their organized approach, timely responses, and respectful team culture. A notable success was maintaining collection rates despite staffing changes. Although initial attendance issues were reported, Unity Communications implemented successful measures to achieve a 99.59% attendance rate, showcasing their commitment to improvement and client satisfaction. - 1 of 1 reviews is 5 stars - 1 new review for Call Center Services services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews) #### 7 reviews mention Call Center Services Customer Support Services for Private Equity Group 5.0/5 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. - 6 of 7 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications has received consistent positive feedback regarding their cost-effectiveness and value for money. Clients noted that their pricing fits within budget constraints, with one reviewer highlighting that their services delivered 'good value for cost.' Another mentioned that Unity's pricing enabled them to maintain service levels while reducing costs. Overall sentiment indicates that clients appreciate the affordability combined with high-quality service, leading to increased satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (1 projects) - Ireland (1 projects) - United States (34 projects) [View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Guadalajara, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management. [Visit Website](https://helpware.com/cx/services/call-center-latam/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-la) #### 21 reviews mention Call Center Services Call Center Services for Digital Government Partner 5.0/5 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. - 17 of 21 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) #### 16% of employees work in Guadalajara office Guadalajara, Mexico Av. De Las Americas 1254, 16th Floor 501 - 750 employees [See All Locations (9)](https://clutch.co/profile/helpware-cx#location) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-latin-america) #### 2 reviews mention Call Center Services Call Center Services for Pest Control Services Company 4.5/5 — Remote Team Solutions provides call center services for a pest control company. The goal is to schedule appointments with potential business leads. - 1 of 2 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/465867) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Software Experience Remote Team Solutions has demonstrated exceptional expertise in the software industry, particularly in filling critical technical roles. Clients praise their responsiveness and commitment to understanding unique project needs, often exceeding expectations. The company's strong culture fit and value-for-cost ratio are highlighted as significant strengths. Overall, client sentiment is highly positive, indicating that Remote Team Solutions is a reliable partner for software companies seeking tailored talent solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Ireland (1 projects) - Mexico (1 projects) - New Zealand (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reliable The feedback regarding ContactPoint 360 emphasizes their reliability in project management. Clients noted that deliverables were completed on schedule, and the team responded promptly to adjustments. One client highlighted the organized approach and the consistent resolution of support requests, leading to improved customer feedback. Overall, the sentiment reflects a strong trust in their ability to manage communications effectively and adapt to client needs. - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 3 reviews mention Call Center Services Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Buenos Aires, Argentina #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls. [Visit Website](https://outsourced.co/) #### Great team Clients consistently commend Outsourced for their exceptional team dynamics and culture. One COO highlighted the team's 'fantastic' support and seamless project management, noting their clear communication and willingness to assist. A Technical Director praised the company's industry expertise and described the team as 'great people' contributing significantly to project success. Overall sentiment reflects a strong appreciation for the professionalism and commitment of Outsourced's personnel, reinforcing their reputation as a reliable partner. - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!). All in all its been seemlessly project managed, communication is perfect and the team are 'just great' people. A real credit to Outsourced. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence. Great people and culture. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) #### Reviewed 1 time in the past 6 months Recent reviews of Outsourced indicate a generally positive sentiment, particularly regarding their recruitment services. Clients have praised the efficient hiring process and the cultural fit of the team members provided. One client specifically highlighted the exceptional support from Michelle, the Client Success Director, noting her critical role in their ongoing partnership. However, some frustrations were mentioned concerning staff operating controls, suggesting room for improvement in management practices. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Outsourced for its competitive pricing and overall value for money. For instance, one CEO noted that Outsourced's offerings were 'relatively cheap compared to Australia,' highlighting significant cost savings. Another client emphasized that the pricing fit their budget while providing 'good value for cost.' Overall, the sentiment reflects satisfaction with the affordability and quality of services, making Outsourced a favorable choice for various projects. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 1% of employees work in Buenos Aires office Buenos Aires, Argentina Avenida Corrientes 800 10 - 15 employees +54 11 5984 1515 [See All Locations (10)](https://clutch.co/profile/outsourced#location) --- ### [Siete](https://clutch.co/profile/siete) #### 4.8 out of 5 star rating (13 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Demand Generation Marketing - 80% Sales Outsourcing #### Company description Siete is a company specializing in Contact Center Services, offering prospecting and organizing business meetings for diverse industries. Reviewers praise their timely delivery and impressive proactivity, with 100% highlighting their effective communication. However, 50% suggest improvements in providing clearer progress data. Overall, Siete has successfully facilitated valuable meetings and deals for their clients. [Visit Website](https://www.wearesiete.com/?utm_source=clutch.co&utm_medium=referral) #### Communicative Clients consistently praised Siete for their clear and effective communication throughout the project lifecycle. One CEO noted, "Siete is clear in their communication and has a good follow-up process," while another highlighted the "day-to-day communication" as impressive. Both reviews emphasized timely deliverables and regular updates, contributing to an overall sentiment of satisfaction regarding Siete's communicative approach. - Sales Outsourcing & Lead Generation for Digital Agency (5.0/5, Feb 3, 2026): We communicate via virtual meetings, emails, and messaging apps. Siete is clear in their communication and has a good follow-up process. [Read Full Review](https://clutch.co/go-to-review/siete/433908) - Lead Generation Services for Consulting Company (5.0/5, May 27, 2024): The quality of the leads, the day-to-day communication and the scale on which they do their job were most impressive. All deliverables were on time and perfect and we received a weekly dashboard of service KPIs and progress. Our primary form of communication with Siete was through virtual meetings and email or messaging apps. [Read Full Review](https://clutch.co/go-to-review/siete/291093) #### Reviewed 3 times in the past 6 months In the last six months, Siete has received positive feedback for its effective prospecting and lead generation services, with clients noting the booking of an average of 20 meetings per month and the generation of 50 leads. Clients appreciate their proactive approach and timely delivery of services. However, there are suggestions for improvement, such as providing clearer data visualization and real-time project dashboards. Overall sentiment reflects satisfaction with their performance and value. - 3 of 3 reviews are 5 stars - 2 new reviews for Call Center Services services - $10,000 – $49,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/siete?sort_by=date_desc&verified=true#reviews) #### 2 reviews mention Call Center Services Call Center Services for IT Company 5.0/5 — Siete provides prospecting services for an IT company. The team also offers great customer service. - 2 of 2 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/siete/444149) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Siete's strong value for money, noting competitive pricing and effective lead generation. For instance, one CMO mentioned that Siete offered 'good value for the cost,' while a CEO appreciated their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with multiple clients reporting effective outcomes such as increased qualified leads and successful meetings, reinforcing the perception of Siete as a valuable partner. [Read All Reviews](https://clutch.co/profile/siete?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (1 reviews) --- ### [Vrand](https://clutch.co/profile/vrand) #### 4.9 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Buenos Aires, Argentina #### Services Provided - Allocation of Expertise by Percentage - 10% Account-Based Marketing - 30% Demand Generation Marketing - 15% Email Marketing - 10% Graphic Design - 20% Sales Outsourcing - 15% Search Engine Optimization #### Company description Vrand is a lead generation and digital marketing company known for its expertise in creating effective outbound prospecting campaigns, LinkedIn outreach, and web design services. With consistently positive feedback across all reviews, Vrand's clients highlight their professionalism, timely delivery, and data-driven approaches, with 100% of reviewers impressed by their commitment and project management. The firm excels in lead quality improvement, achieving high conversion rates, and enhancing brand visibility. [Visit Website](https://vrand.biz/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great project management Clients have praised Vrand for their excellent project management capabilities, highlighting timely deliveries and effective communication through various channels. One client noted, 'Vrand’s project management is excellent, and they deliver on time,' emphasizing the team's efficiency and direct access to knowledgeable personnel. Overall, the sentiment reflects strong satisfaction with Vrand's management practices, contributing positively to project outcomes. - B2B Lead Generation & Appointment Setting for Design Company (5.0/5, Dec 17, 2025): Vrand’s project management is excellent, and they deliver on time. We communicate via virtual meetings, emails, and messaging apps. [Read Full Review](https://clutch.co/go-to-review/vrand/426150) #### Experience in 2 industries Vrand demonstrates strong expertise in the Information Technology and Other Industries sectors, particularly in lead generation and marketing optimization. Clients from IT firms praised their professionalism and effective project management, noting significant improvements in lead quality and conversion rates. In the design and confectionery sectors, Vrand was recognized for their impactful lead generation and rebranding efforts. Overall, the sentiment across industries is highly positive, indicating Vrand's capabilities align well with companies seeking growth in tech, design, and recruitment. [Read All Reviews](https://clutch.co/profile/vrand?verified=true#reviews) ##### Human Resources Experience Vrand has demonstrated expertise in the Human Resources sector, particularly in rebranding for recruiting agencies. Clients appreciate their proactive communication, timely deliveries, and the alignment of designs with client expectations. The positive sentiment reflects Vrand's ability to understand client needs and deliver impactful branding solutions, making them a strong candidate for businesses looking to enhance their HR branding efforts. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Branding & Logo Design for Recruiting Agency (5.0/5, Apr 21, 2025): Vrand provided rebranding services for a recruiting agency. The team was responsible for creating a new logo, color palette, and brand manual. [Read Full Review](https://clutch.co/go-to-review/vrand/368827) ##### Software Experience Vrand has received positive feedback for its expertise in software solutions, particularly in data-driven marketing strategies and tailored client engagement. Clients commend Vrand for effectively enhancing lead generation, improving lead quality, and implementing agile methodologies. Their proactive communication and timely delivery significantly contribute to project success. With a strong focus on understanding client needs, Vrand demonstrates an impactful presence in the software industry, making them a valuable partner for businesses seeking growth and effective marketing solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Market Research & Email Mktg Strategy for Software Company (5.0/5, Oct 21, 2024): Vrand has conducted market research for a software company. The team also implements LinkedIn email marketing strategies, targeted ad campaigns, and content creation. [Read Full Review](https://clutch.co/go-to-review/vrand/324270) ##### Design Experience Vrand has garnered positive feedback for their expertise in design, particularly in facilitating lead generation for companies in the 3D design sector. Clients appreciate their efficient project management, timely delivery, and direct access to knowledgeable team members. The impact of their services is evident through increased business contacts and successful meetings that have led to further opportunities. Overall, Vrand is well-positioned to support companies seeking innovative design solutions in a competitive landscape. - 1 review for design industry - 1 review is 5 stars - Less than $10,000 avg. project cost - B2B Lead Generation & Appointment Setting for Design Company (5.0/5, Dec 17, 2025): Vrand provides sales outsourcing services for a design company. The team is responsible for generating leads, converting them into B2B meetings, scheduling them, and providing reports. [Read Full Review](https://clutch.co/go-to-review/vrand/426150) ##### Information technology Experience Vrand has received consistently positive feedback in the Information Technology sector, highlighting their expertise in lead generation, digital marketing, and web design. Clients commend their professionalism, timely delivery, and ability to exceed project expectations. They effectively utilize modern strategies, resulting in significant improvements in lead quality and conversion rates. Overall, Vrand is well-regarded for their commitment to client success, making them a strong contender for businesses seeking reliable IT consultancy and development services. - 4 reviews for information technology industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation & SEO for Interactive Development Agency (5.0/5, Apr 25, 2024): Vrand creates, manages, and optimizes Google Ads campaigns for an interactive development agency. The goal is to maximize online visibility and generate quality leads. [Read Full Review](https://clutch.co/go-to-review/vrand/284887) - Website Design & Lead Generation for Software Dev Company (5.0/5, May 6, 2024): Vrand has designed the website of a software development company. The team has also worked on the client’s lead generation needs; they’ve executed the campaigns and delivered marketing and analytical reports. [Read Full Review](https://clutch.co/go-to-review/vrand/286959) - LinkedIn Lead Generation for AI Solutions Firm (5.0/5, Nov 20, 2025): Vrand provided lead generation services for an AI solutions company. Their task was to generate leads via LinkedIn and book four meetings with new prospects each week. [Read Full Review](https://clutch.co/go-to-review/vrand/421109) - SMM, Sales Outsourcing & Email Mktg for IT Consulting Firm (5.0/5, Mar 31, 2026): Vrand provides sales outsourcing and lead generation services for an IT consulting firm. The team is responsible for finding prospects, running LinkedIn and cold email campaigns, and qualifying leads. [Read Full Review](https://clutch.co/go-to-review/vrand/446894) ##### Other industries Experience Vrand has demonstrated significant expertise in the Other industries sector, particularly in enhancing lead generation and marketing strategies. Clients have praised their data-driven approach, effective communication, and timely delivery, resulting in improved lead quality and engagement. The company's strengths lie in its ability to tailor solutions to client needs, fostering positive relationships and business growth. Overall, Vrand is a reliable partner for businesses seeking to optimize their marketing efforts and achieve measurable success. - 3 reviews for other industries industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Market Research & Email Mktg Strategy for Software Company (5.0/5, Oct 21, 2024): Vrand has conducted market research for a software company. The team also implements LinkedIn email marketing strategies, targeted ad campaigns, and content creation. [Read Full Review](https://clutch.co/go-to-review/vrand/324270) - Branding & Logo Design for Recruiting Agency (5.0/5, Apr 21, 2025): Vrand provided rebranding services for a recruiting agency. The team was responsible for creating a new logo, color palette, and brand manual. [Read Full Review](https://clutch.co/go-to-review/vrand/368827) - B2B Lead Generation & Appointment Setting for Design Company (5.0/5, Dec 17, 2025): Vrand provides sales outsourcing services for a design company. The team is responsible for generating leads, converting them into B2B meetings, scheduling them, and providing reports. [Read Full Review](https://clutch.co/go-to-review/vrand/426150) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Vrand's strong value for money and budget-friendly pricing. For instance, one CEO noted that their pricing fit within their budget while providing good value for the cost. Another client emphasized that despite spending less than $10,000, they received significant lead generation results. Overall, the sentiment reflects satisfaction with Vrand's cost-effectiveness and the quality of services delivered, with multiple clients stating that they found Vrand's offerings to exceed their expectations. [Read All Reviews](https://clutch.co/profile/vrand?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 3 countries - Argentina (4 projects) - Estonia (1 projects) - United States (2 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/vrand?verified=true#reviews) --- ### [First Point Communications](https://clutch.co/profile/first-point-communications) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Ensenada, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Customer Service Outsourcing - 40% Sales Outsourcing - 10% Direct Marketing #### Company description First Point Communications is a customer service center specializing in outbound call center services, including lead generation and appointment setting for B2B clients. Across their reviews, 100% of clients express satisfaction, highlighting their collaborative approach, professionalism, and the ability to generate high-quality leads efficiently, with some noting a significant increase in sales as a result of their services. [Visit Website](https://firstpointco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 3 industries First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) ##### Software Experience First Point Communications demonstrates strong expertise in the Software industry, particularly in lead generation for B2B technology vendors. Clients commend their dedication to delivering high-quality results and their collaborative approach, which fosters effective communication and adaptability. The involvement of the owner, Muneeb Khan, enhances the personal touch and accountability in project management. Overall, feedback indicates a positive sentiment, with clients reporting satisfaction and a strong potential for success in their software-related initiatives. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126) ##### Real estate Experience First Point Communications has demonstrated expertise in the real estate sector, particularly in outbound call center services for lead qualification. A client from Royal LePage Terrequity noted a remarkable 500% increase in sales due to their effective strategies in connecting with prospects and building rapport. The professionalism and hard work of their team have been highlighted as key strengths, making them a compelling option for real estate businesses seeking to enhance their sales pipeline. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): First Point Communications provided outbound call services for a real estate agency. Additionally, the team worked to generate leads, set appointments, and built relationships with clients. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556) ##### IT Services Experience First Point Communications demonstrates strong expertise in lead generation for the IT Services industry, particularly in appointment setting, cold calling, and email marketing. Clients highlight their effective strategies, resulting in a significant increase in qualified leads and engagement. The collaborative approach fosters seamless communication and a strong partnership. Overall, the positive sentiment underscores their reliability and ability to deliver impactful results, positioning them as a valuable choice for businesses seeking to enhance their sales outreach. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): A technology firm hired First Point Communications to handle appointment setting for its customers. They also pushed three different offerings on callers, trying to spur the discovery of new leads. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Ireland (1 projects) - United States (1 projects) This provider is available in 15 time zones: - Middle East Time (MET) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - New Zealand Standard Time (NST) This provider is fluent in 3 languages: - English - Portuguese - Spanish [View Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) #### 63% of employees work in Ensenada office Ensenada, Mexico Av Floresta 321 10 - 15 employees 6197523455 [See All Locations (2)](https://clutch.co/profile/first-point-communications#location) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Well-organized projects Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences. - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### 6 reviews mention Call Center Services Customer Deployment for Consumer Products Company 5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. - 6 of 6 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tdcx/164043) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management. [Visit Website](https://www.callzent.com) #### High-quality work Clients consistently praised CallZent for delivering high-quality work, highlighting their professionalism and adaptability. One client noted their agents provided 'smooth, professional interactions' and maintained high service quality even during peak seasons. Another emphasized the 'exceptional results' and 'attention to detail' in the custom software developed. Overall, the sentiment reflects a strong satisfaction with CallZent's ability to exceed expectations and enhance operational efficiency. - Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): Since partnering with CallZent, we’ve seen a significant improvement in customer satisfaction scores, a noticeable reduction in average response time, and an increase in repeat customer rates. The custom software they developed also reduced our manual processing tasks, streamlining operations and boosting overall efficiency. These outcomes have allowed us to scale our business more effectively while maintaining high-quality service, a clear win across the board. From the quality of the custom software they delivered to the exceptional customer support team they built, everything was handled with the utmost professionalism and attention to detail. Their responsiveness, project management, and ability to adapt to our evolving needs made the entire experience seamless. [Read Full Review](https://clutch.co/go-to-review/callzent/368614) - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): Overall, the partnership not only met our expectations but exceeded them by boosting both our service quality and customer confidence in the brand. CallZent’s project management was impressive from day one. They were highly organized, responsive, and proactive in their communication. Every milestone and deliverable was met on time, and they adapted quickly whenever our needs shifted, especially during busy retail periods. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) - Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): What impressed us most about CallZent was how deeply they took the time to understand our business before writing a single line of code. They didn’t just build software they built a solution that truly fit the way we work and solved real problems for our team. Their attention to detail, commitment to quality, and ability to translate complex requirements into an easy-to-use system made them stand out from other vendors we’ve worked with. [Read Full Review](https://clutch.co/go-to-review/callzent/408327) #### 4 reviews mention Call Center Services Call Center Services for IT Company 5.0/5 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. - 4 of 4 Call Center Services reviews are 5 stars - 4 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/callzent/380343) #### Experience in 9 industries CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) ##### Information technology Experience CallZent has received positive feedback for its expertise in providing tailored customer support solutions in the IT sector. Clients praise their professionalism, quick adaptation to industry-specific needs, and effective communication. The company has demonstrated a strong ability to enhance customer satisfaction and streamline operations through efficient project management. Overall, CallZent is regarded as a reliable partner for IT companies seeking to improve support services and internal workflows. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Custom Software Development for IT Company (5.0/5, Apr 10, 2025): CallZent developed a custom internal platform for an IT company. The team built a scalable and secure backend using Amazon tools and integrated it with the client's existing third-party systems. [Read Full Review](https://clutch.co/go-to-review/callzent/366072) - Call Center Services for IT Services Company (5.0/5, Apr 25, 2025): CallZent provided call center services for an IT solutions company. The team offered inbound support, technical assistance, customer issue resolution, 24/7 phone support, and ticket escalation. [Read Full Review](https://clutch.co/go-to-review/callzent/369907) - Call Center Services for IT Company (5.0/5, Jun 8, 2025): CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. [Read Full Review](https://clutch.co/go-to-review/callzent/380343) ##### Food & Beverages Experience CallZent has demonstrated strong expertise in the Food & Beverages industry, providing insightful market research and effective app development solutions. Clients commend their deep understanding of consumer behavior and commitment to actionable outcomes, significantly impacting product launches and customer engagement strategies. With a focus on responsiveness and collaboration, CallZent has successfully enhanced brand visibility and streamlined operations for their partners, marking them as a valuable asset for businesses looking to thrive in this competitive sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile App Development for Food & Beverage Retailer (5.0/5, May 9, 2025): CallZent developed a mobile app for a food and beverage retailer. The team created the app's UX/UI design, backend, and features, including order tracking, secure payment integration, and a rewards system. [Read Full Review](https://clutch.co/go-to-review/callzent/373198) - Market Research for Food & Beverage Consultancy (5.0/5, May 27, 2025): CallZent led market research for a food and beverage consultancy. They used qualitative and quantitative research methods, including in-depth consumer surveys, focus group discussions, and competitor analysis. [Read Full Review](https://clutch.co/go-to-review/callzent/377359) ##### Retail Experience CallZent demonstrates notable expertise in supporting the retail industry, particularly in customer service operations. Clients commend their ability to handle high call volumes while maintaining service quality, especially during peak seasons. Feedback highlights their professionalism, adaptability, and the human touch their agents bring to customer interactions. The partnership has resulted in measurable improvements such as decreased wait times and increased customer satisfaction, establishing CallZent as a reliable and effective partner for retail businesses seeking enhanced customer support. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): CallZent was hired by a home improvement retailer to manage their customer support. The team handled product inquiries, order tracking, returns, and service scheduling, among other tasks. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) ##### Financial services Experience CallZent demonstrates strong expertise in the financial services sector, providing tailored web solutions that enhance online payment processing. Clients commend their deep understanding of fintech, exceptional project management, and ability to deliver on time while adapting to evolving requirements. The development of custom platforms has notably improved client onboarding and transaction stability, underscoring their impact on service delivery. Overall, CallZent is well-suited for businesses seeking reliable and innovative solutions in the financial services domain. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Custom Web App for Financial Services Company (5.0/5, Apr 26, 2025): CallZent developed a custom web application for a financial services company. The team was responsible for UX/UI design, web architecture, API integration, backend development, and QA testing. [Read Full Review](https://clutch.co/go-to-review/callzent/369982) ##### eCommerce Experience CallZent has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing and custom software development. Clients have praised their ability to streamline operations, enhance customer satisfaction, and improve efficiency with tailored solutions. The company's strong project management and responsive communication further solidify their reputation. Overall, CallZent's commitment to delivering exceptional results while prioritizing both customer and employee satisfaction makes them a highly suitable partner for businesses in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): An e-commerce lifestyle brand hired CallZent for customer service outsourcing and custom software development. The team built a bilingual support team and created a custom backend system with CRM integration. [Read Full Review](https://clutch.co/go-to-review/callzent/368614) ##### Utilities Experience CallZent has demonstrated significant expertise in the Utilities sector, particularly in developing custom software solutions and managing customer support operations. Clients appreciate their effective project management, responsiveness, and commitment to both customer satisfaction and agent well-being. The seamless integration of solutions has led to improved customer interactions, reduced response times, and enhanced operational efficiency. Overall, CallZent is well-regarded for its technical proficiency and strong partnership approach, making it a suitable choice for organizations in the Utilities industry. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Utilities Company (5.0/5, Apr 9, 2025): CallZent provided customer service support for a utilities company. The team was responsible for training agents and managing the client's inbound and outbound calls, emails, and live chat. [Read Full Review](https://clutch.co/go-to-review/callzent/365800) - Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): CallZent developed a custom CRM system and a multi-channel support platform for an irrigation solutions company. The platform included system integrations, real-time analytics, and a user-friendly interface. [Read Full Review](https://clutch.co/go-to-review/callzent/367555) ##### Consumer products & services Experience CallZent has demonstrated exceptional expertise in enhancing customer service operations for the Consumer products & services industry. Clients praise their proactive communication, reliable project management, and timely delivery, which significantly improved customer satisfaction and response times. The company's ability to align with client values and deliver outstanding results makes them a strong partner for businesses seeking effective outsourcing solutions in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Custom Manufacturing Co (5.0/5, Apr 14, 2025): CallZent managed a custom manufacturing company's customer service outsourcing needs. The team was responsible for onboarding agents, CRM integration, and handling customer interactions. [Read Full Review](https://clutch.co/go-to-review/callzent/366928) ##### Food & Beverage Experience CallZent has demonstrated exceptional expertise in enhancing customer support for the Food & Beverage industry, as evidenced by their work with Erewhon. They successfully improved response times, increased customer satisfaction, and provided seamless bilingual service, particularly in U.S. markets. Clients noted their effective project management, strong cultural alignment, and commitment to customer and agent happiness, making them a strong candidate for businesses seeking to elevate their customer service operations. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Grocery Store (5.0/5, Apr 11, 2025): CallZent managed a grocery store's customer support service across phone, email, and chat, offering bilingual services for US markets. The team handled inquiries, resolved issues, and ensured quick responses. [Read Full Review](https://clutch.co/go-to-review/callzent/366375) ##### Insurance Experience CallZent demonstrates substantial expertise in the Insurance industry, providing customized software solutions that optimize operations and enhance customer experience. Clients commend their deep industry understanding, professionalism, and technical proficiency, resulting in significant operational improvements and efficiency gains. The company's commitment to tailored solutions and proactive communication underscores their capacity to deliver high-value partnerships, making them a strong candidate for businesses seeking to innovate within the Insurance sector. - 2 reviews for insurance industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent developed a fully customized web application for an insurance company, including user dashboards, admin controls, and real-time policy management features. They provided continuous support. [Read Full Review](https://clutch.co/go-to-review/callzent/374437) - Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): CallZent designed and developed a custom software solution for an insurance company. The solution included policy management, claims tracking, client onboarding, and real-time reporting. [Read Full Review](https://clutch.co/go-to-review/callzent/408327) #### 40% of employees work in Tijuana office Tijuana, Mexico Joaquín Clausel 76 - 100 employees 6648873020 [See All Locations (3)](https://clutch.co/profile/callzent#location) --- ### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% Staffing #### Company description Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing. [Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 56% of employees work in Tijuana office Tijuana, Mexico Blvd. Agua Caliente 4558 C-1, Aviacion 751 - 1000 employees Tijuana, Mexico Avenida Universidad 13021, Parque Internacional Industrial Tijuana 1001 - 2000 employees [See All Locations (6)](https://clutch.co/profile/call-center-services-international-0#location) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Mérida, Mexico #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a company specializing in Contact Center Services, providing comprehensive Customer Support Services including Inbound and Outbound Call Center functions. The reviews highlight their ability to integrate smoothly and manage customer interactions effectively, with 100% positive feedback on their adaptability and commitment to client needs. Reviewers commend Boldr.'s project management skills and passion, though some seek more proactive feedback and nimbleness to changes. [Visit Website](http://www.boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Flexible Boldr. has received consistently positive feedback regarding their flexibility in adapting to clients' needs. One client noted their ability to 'jump into the robot and see what they’re seeing' and execute necessary actions, showcasing their responsiveness. Another client emphasized their 'flexible, responsive, and helpful' nature, which has fostered a collaborative partnership. Overall, the sentiment surrounding Boldr.'s flexibility is highly favorable, highlighting their commitment to meeting diverse client requirements effectively. - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): I love constructive feedback, but I can’t think of anything. They’ve been very supportive and flexible with us when it comes to our requests and processes. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out. [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): They’re very quick, responsive, and flexible. We primarily communicate over Gmail and Slack. Then, we have regular meetings over Google Meet. Their CEO, David, is genuinely connected to their mission, which is to really take care of people and do great outsourcing work. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) #### 3 reviews mention Call Center Services Email, Call and Chat BPO Support for Home Goods Company 4.5/5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. - 2 of 3 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/boldr/20751) #### Experience in 5 industries Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) ##### Other industries Experience Boldr. has demonstrated significant expertise in the Other industries sector, particularly in customer support for e-commerce and SaaS businesses. Clients commend their ability to efficiently scale support teams, resulting in substantial cost savings, such as $6 million annually for a notable client. Their strengths include strong project management, low attrition rates, and genuine partnership. However, clients note that the time to hire can be longer than competitors. Overall, Boldr. is viewed as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) ##### Other Industry Experience Boldr. has received positive feedback in the Other Industry sector, particularly for their expertise in building effective support teams. Clients appreciate their commitment to aligning with company values and creating a productive work environment. Notable strengths include their proactive communication and ability to meet tight deadlines, as evidenced by rapid team hiring and onboarding. Overall, Boldr. is seen as a reliable partner capable of delivering tailored solutions that enhance operational efficiency. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Relationship Management Company (5.0/5, Dec 23, 2023): Boldr. hired talents with a technical background and customer support experience for a relationship management company. The team managed job postings and pre-qualified potential members. [Read Full Review](https://clutch.co/go-to-review/boldr/257796) ##### Retail Experience Boldr has received positive feedback from Retail industry clients, particularly in enhancing customer support and operational efficiency. Clients noted their expertise in staffing and training, leading to improved response times and high customer satisfaction ratings. The flexibility, cultural alignment, and community involvement of Boldr's team were highlighted as strengths. Overall, businesses in the Retail sector can consider Boldr a strong partner for elevating customer experience and operational success. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): Boldr. provides a number of customer service representatives to interact with the client's end customers. After screening clients for interviews, Boldr. also familiarizes them with HR information.  [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) ##### Manufacturing Experience Boldr. has demonstrated significant expertise in the Manufacturing sector, particularly in AI automation and data monitoring. Clients praise their adaptability and proactive communication, which have led to improved accuracy in complex tasks. Their commitment to understanding client needs and fostering a collaborative environment enhances operational efficiency. Overall, feedback highlights Boldr.'s strong work ethic and culture, making them a reliable partner for manufacturing projects requiring precision and continuous improvement. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 support. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) ##### Consumer Products Experience Boldr. has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer experience for home goods companies. Clients praise their adaptability and proactive approach in training customer service teams to manage diverse customer interactions effectively. The overall sentiment is positive, highlighting Boldr.'s commitment to partnership and continuous improvement. Clients recommend clear communication for optimal outcomes, suggesting that businesses seeking a responsive and evolving BPO partner may find Boldr. a suitable fit. - 1 review for consumer products industry - Unknown avg. project cost - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) ##### Consumer products & services Experience Boldr. has consistently demonstrated expertise in providing tailored customer support solutions for the Consumer products & services industry, as evidenced by their partnership with Tractive GmbH. Clients commend their exceptional project management, responsiveness, and adaptability, resulting in significant improvements in customer satisfaction metrics. Their proactive communication and innovative strategies align closely with client needs, making them a valuable partner for businesses seeking customized support services in this sector. Overall, the sentiment is highly positive, reflecting Boldr.'s impact on enhancing operational efficiency. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Receptive Clients have consistently praised Emapta for their receptive approach and effective communication. For instance, a Medical Director noted that the Emapta consultant was 'approachable' and promptly addressed follow-up inquiries, highlighting their attentiveness. Additionally, the project management style was described as 'inclusive and respectful,' ensuring that all team members' thoughts were considered. Overall, the sentiment reflects a strong appreciation for Emapta's willingness to understand client challenges and deliver tailored solutions. #### Experience in 3 industries Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) ##### Healthcare Experience Emapta demonstrates strong expertise in the Healthcare industry, particularly in project development and marketing support for medical practices. Clients appreciate their timely communication, competitive pricing, and ability to understand complex challenges. One notable success included a fully booked clinic within eight weeks of opening, showcasing their effective marketing strategies. Overall, Emapta's diverse team and proactive approach make them a valuable partner for healthcare organizations seeking to enhance operational efficiency and patient engagement. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) ##### Other Industry Experience Emapta has demonstrated significant expertise in supporting companies within the Other Industry, particularly in talent acquisition and human resources. Clients have praised their ability to provide skilled personnel, conducive work environments, and responsive communication. The overall sentiment is favorable, with emphasis on Emapta's capacity to enhance productivity and adapt to client needs, although minor improvements in attendance tracking and banking partnerships were noted. This positions Emapta as a reliable partner for businesses seeking operational support and growth. - 1 review for other industry industry - Unknown avg. project cost - BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) ##### Energy & natural resources Experience Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept. [Read Full Review](https://clutch.co/go-to-review/emapta/83262) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) --- ### [PartnerHero](https://clutch.co/profile/partnerhero) #### 4.9 out of 5 star rating (6 reviews) - < $25 average hourly rate - 1,000 - 9,999 employees - San Pedro Sula, Honduras #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 60% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Application Testing #### Company description PartnerHero is a distinguished provider of Contact Center Services, specializing in both inbound and outbound call handling alongside comprehensive customer support services. With 100% positive feedback, clients commend their remarkable efficiency, exceptional project management, and ability to scale operations rapidly. Approximately 50% of reviewers highlight their outstanding multilingual support capabilities and seamless integration into existing systems. [Visit Website](https://www.partnerhero.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-latin-america) #### Professional PartnerHero has received consistently positive feedback regarding their professionalism from clients. Notably, one client praised their timely and organized project management, stating, 'the team is timely and well-organized.' Another client highlighted their thoroughness and interest in the project, remarking, 'they always seemed very interested and represented themselves very professionally.' Overall, clients express high satisfaction with PartnerHero's ability to deliver quality service and responsiveness, indicating a strong professional sentiment. - BPO Service for Social Impact FinTech Platform (5.0/5, Feb 23, 2023): PartnerHero is very responsive, and we’re happy with their performance. They’re on top of the project; the team is timely and well-organized. Overall, we have constant communication through our integrated Slack channel, Service Cloud, and Grasshopper. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182526) - Customer Support for EV Mobile Charging Company (5.0/5, Feb 23, 2023): They are extremely professional and thorough. It was as if they had a true stake in the company. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182513) #### 2 reviews mention Call Center Services Call Center Services for Smart Home IoT Tech Company 5.0/5 — A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and by phone. - 2 of 2 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/partnerhero/178252) #### Experience in 3 industries PartnerHero has demonstrated notable expertise across diverse industries including media, beauty, fintech, IoT technology, and automotive. Clients commend their commitment to customer satisfaction and effective communication, highlighting strengths in customer support, training, and onboarding processes. Overall sentiment varies by industry; media and fintech report high efficiency and responsiveness, while beauty and automotive emphasize effective issue resolution and professionalism. Potential clients in these sectors can expect a reliable partner dedicated to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) ##### Media Experience PartnerHero demonstrates notable expertise in the Media industry, particularly through their work with Intersection Co., where they provided effective internal support, analytics, and asset management. Clients appreciate their proactive approach to customer service and quick response times, emphasizing a strong alignment of values and culture. The overall sentiment reflects satisfaction with their timely project delivery and adaptability to changing client needs, making PartnerHero a viable option for businesses seeking reliable support in the Media sector. - 1 review for media industry - $200,000 – $999,999 avg. project cost - Customer Support for OOH Media & Tech Company (4.5/5, Mar 20, 2023): PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 support team. [Read Full Review](https://clutch.co/go-to-review/partnerhero/188501) ##### Beauty & Cosmetics Experience PartnerHero has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly through their collaboration with GXVE Beauty. Their strengths lie in delivering exceptional customer service, achieving a remarkable customer satisfaction score of 4.65/5, and maintaining proactive communication. Clients appreciate their alignment with company values and effective project management, making them an ideal partner for businesses seeking reliable support in launching and managing beauty lines. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for GXVE Beauty by Gwen Stefani (5.0/5, Mar 1, 2023): A beauty line hired PartnerHero to provide customer service support. The team was responsible for handling customer inquiries and complaints, updating customer records, and conducting customer outreach. [Read Full Review](https://clutch.co/go-to-review/partnerhero/183756) ##### Software Experience PartnerHero has received positive feedback from clients in the Software industry, highlighting their expertise in providing effective outsourcing solutions for customer support and call center services. Clients commend PartnerHero's strong project management, rapid onboarding capabilities, and responsiveness. Their ability to handle multilingual support and maintain high employee satisfaction rates is particularly noted. Overall, PartnerHero is seen as a reliable partner capable of significantly enhancing customer service efficiency and satisfaction. - 3 reviews for software industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Smart Home IoT Tech Company (5.0/5, Jan 27, 2023): A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and by phone. [Read Full Review](https://clutch.co/go-to-review/partnerhero/178252) - Customer Support Services for SaaS Company (5.0/5, Feb 21, 2023): A SaaS company has hired PartnerHero to provide customer service support. Their responsibilities include managing the support tickets process, responding to customers, and keeping on top of the support queue. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182127) - BPO Service for Social Impact FinTech Platform (5.0/5, Feb 23, 2023): PartnerHero provides BPO services for a fintech company. They work remotely using the client’s Salesforce and phone systems. They’ve also handled all the hiring and training processes for the agents.   [Read Full Review](https://clutch.co/go-to-review/partnerhero/182526) ##### Automotive Experience PartnerHero has demonstrated expertise in the Automotive industry, particularly in providing customer support for an EV mobile charging company. Clients appreciate their professionalism, thoroughness, and flexibility, noting quick response times to customer inquiries. Their proactive communication and commitment to client success have made a significant impact, making them a suitable partner for automotive businesses seeking reliable customer support solutions. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support for EV Mobile Charging Company (5.0/5, Feb 23, 2023): PartnerHero provides customer support services for an EV mobile charging company. Using Zendesk and Stripe, they cover overnight and weekend hours and answer customers' questions through email. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182513) #### Completed projects in 5 cities - Manhattan, New York (1 projects) - El Segundo, California (1 projects) - Missoula, Montana (1 projects) - Somerville, Massachusetts (1 projects) - Bergen Beach, New York (1 projects) This provider is available in 11 time zones: - Middle East Time (MET) - China Taiwan Time (CTT) - Greenwich Mean Time (GMT) - Central African Time (CAT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Argentina Standard Time (AGT) - New Zealand Standard Time (NST) This provider is fluent in 8 languages: - English - French - German - Italian - Japanese - Portuguese - Romanian - Spanish [View Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) --- ### [Solvo Global](https://clutch.co/profile/solvo-global) #### 5 out of 5 star rating (7 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Recruiting - 5% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management. [Visit Website](https://solvoglobal.com/customer-service/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-latin-america) #### 1 review mentions Call Center Services BPO Services for Management Consulting Firm 5.0/5 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks. - 1 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) #### Experience in 5 industries Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) ##### Arts, entertainment & music Experience Solvo Global has received positive feedback for its expertise in the Arts, entertainment, and music industry, particularly in talent acquisition and management. Clients highlighted the company's exceptional talent pool, high communication standards, and customized support, which contribute to effective scaling and growth. The professionalism and responsiveness of Solvo Global's team were consistently praised, positioning them as a strong partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476) ##### Sports Experience Solvo Global has demonstrated strong expertise in the Sports industry, particularly in building online team stores and graphic design. Clients appreciate their dedication and effective workflow, noting that every challenge was met with determination, leading to significant project success. The personalized service and professionalism have earned high praise, making them a promising choice for clients seeking reliable partners in the Sports domain. - 1 review for sports industry - 1 review is 5 stars - Unknown avg. project cost - Dev & Design Support for Sporting Goods Company (5.0/5, Jan 24, 2022): Solvo Global is helping a sporting goods company build online team stores and design their graphics. They were hired by the client based on their affordable pricing. [Read Full Review](https://clutch.co/go-to-review/solvo-global/9343) ##### Other Industry Experience Solvo Global has demonstrated exceptional expertise in staff augmentation within the Other Industry sector, particularly in logistics and operational support. Clients highlight their professionalism, responsiveness, and ability to scale operations effectively, leading to significant cost savings. One client reported savings of over $2 million annually, attributing their growth directly to Solvo's contributions. Overall, the sentiment is overwhelmingly positive, with clients recommending their services for reliable support and impactful results. - 1 review for other industry industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Metals Manufacturer (5.0/5, Jul 23, 2020): Solvo is the long-term staff augmentation partner for a steel manufacturer. The team provides support across a range of departments, from IT, to accounting, to sales and beyond. [Read Full Review](https://clutch.co/go-to-review/solvo-global/143254) ##### Business services Experience The feedback from clients in the Business services industry highlights Salvo Global's expertise in reducing staffing costs while maintaining high service quality. Clients appreciate the professionalism and bilingual capabilities of Salvo's staff, which align with their operational needs. The company's ability to understand client requirements and tailor solutions has led to significant positive outcomes, including improved net margins and effective workflow integration. Overall sentiment is highly positive, emphasizing Salvo's impact and reliability as a staffing partner. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): Solvo Global provided outsourced staffing. Their team supplied bilingual staff to assist with customer support. [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854) ##### Legal Experience Solvo Global has received positive feedback from clients in the Legal industry, highlighting their expertise in sourcing skilled candidates for administrative and technical roles. Clients appreciate their professionalism, seamless communication, and ability to create tailored solutions that enhance operational efficiency. Notably, organizations like Debt Cleanse Group emphasized Solvo's responsive service and the effectiveness of integrating teams for project management. Overall, the sentiment is highly favorable, indicating that Solvo Global is a strong candidate for legal firms seeking reliable support. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks. [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) - Development for Legal Service Access Firm (5.0/5, Jul 28, 2020): Solvo Global provides ongoing web dev services to a debt cleansing legal services provider, helping them build out marketing materials, integrate with their mobile app, and implement CRM and other integrations. [Read Full Review](https://clutch.co/go-to-review/solvo-global/146525) ##### Information technology Experience Solvo Global has demonstrated strong expertise in call-center support and customer care within the Information Technology industry. Clients commend their high-quality, motivated team and effective project management, consistently meeting deadlines and delivering on promises. Noteworthy feedback highlights their client-centric approach and competitive pricing. Overall, Solvo Global is regarded as a reliable partner, making them a suitable choice for businesses seeking efficient technology-driven solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Voice Services & Account Collections for CRM Platform (5.0/5, May 22, 2020): Solvo Global provided call center support and outbound collection services. A team of ten agents worked to collect on medical and utility accounts on behalf of creditors. [Read Full Review](https://clutch.co/go-to-review/solvo-global/94297) #### Completed projects in 6 cities - Austin, Texas (1 projects) - Beaumont, Texas (1 projects) - Chicago, Illinois (2 projects) - San Ramon, California (1 projects) - Philadelphia, Pennsylvania (1 projects) - Kewanee, Illinois (1 projects) This provider is available in 8 time zones: - Colombia Time (COT) - Brazil Eastern Time (BET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - Canada Newfoundland Time (CNT) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) #### 61% of employees work in Medellín office Medellín, Colombia Cl. 10 Sur # 48B - 29 401 - 500 employees [See All Locations (3)](https://clutch.co/profile/solvo-global#location) --- ### [Easybee Answering Services](https://clutch.co/profile/easybee-answering-services) #### 5 out of 5 star rating (10 reviews) - 10 - 49 employees - San Salvador, El Salvador #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Easybee Answering Services is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. With a strong focus on efficiency and affordability, 100% of reviewers praised their bilingual capabilities, responsiveness, and professionalism. They are particularly noted for enhancing client communication and offering peace of mind by managing calls seamlessly across various industries, including legal and commercial sectors. [Visit Website](https://easybeereceptionist.com/) #### Reliable Clients express high satisfaction with Easybee Answering Services, highlighting their reliability in providing backup receptionist services. One law firm noted, 'I cannot say enough good things about Easybee,' emphasizing their cost efficiency and effective communication. The feedback consistently reflects a strong sentiment of reliability, with clients appreciating the seamless integration and skilled service provided by Easybee's staff, contributing positively to client communications. - Backup Receptionist for Law Firm (5.0/5, Jan 19, 2021): I cannot say enough good things about Easybee. I have been working with them for about a year and a half now. They provide highly reliable receptionist services to my law firm. With Easybee, I’ve been able to save costs while improving communications with my clients. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/38622) #### 10 reviews mention Call Center Services Call Center Support for University 5.0/5 — Easybee Answering Services was approached by a university for inbound calling services. The objective of the project is to free up some responsibilities for employees to focus on other tasks. - 10 of 10 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/40827) #### Experience in 4 industries Easybee Answering Services has garnered positive feedback primarily in the legal and education sectors. Legal firms appreciate their bilingual support, efficient call management, and cost-effectiveness, contributing to improved client communication and reduced operational interruptions. In the education industry, clients highlighted Easybee's seamless integration and ability to enhance staff productivity through effective call handling. Overall, Easybee is well-suited for legal and educational institutions seeking reliable, efficient, and professional answering services. [Read All Reviews](https://clutch.co/profile/easybee-answering-services?verified=true#reviews) ##### Education Experience Easybee Answering Services has received positive feedback from education sector clients, particularly for their efficient call handling and seamless integration. A university president noted that Easybee allowed their team to focus on core tasks while ensuring customers had access to live support. The service's bilingual capabilities and straightforward onboarding process were highlighted as key strengths. Overall, the sentiment reflects strong satisfaction with Easybee's affordability and operational efficiency, making them a suitable choice for education organizations. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Support for University (5.0/5, Jan 20, 2021): Easybee Answering Services was approached by a university for inbound calling services. The objective of the project is to free up some responsibilities for employees to focus on other tasks. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/40827) ##### Construction Experience Easybee Answering Services is well-regarded in the Construction industry for enhancing operational efficiency through effective call management. A client from South Florida Construction Systems praised their bilingual capabilities and cost-effectiveness, highlighting that the service significantly reduced interruptions during critical tasks. The seamless setup and effective call screening improved communication flow, fostering better client relationships. Overall, clients appreciate Easybee’s reliability and professionalism, making it a strong candidate for other businesses seeking similar support. - 1 review for construction industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Service for Construction Company (5.0/5, Aug 4, 2017): With many employees frequently out-of-the-office, a service to answer, direct, and screen incoming calls was needed  - sales calls, especially. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/126309) ##### Real estate Experience Easybee Answering Services has demonstrated significant expertise in the real estate sector by effectively filtering spam calls, allowing clients like Commission Express to focus on genuine business opportunities. Clients appreciate the seamless integration of their services, noting that callers perceive Easybee as a professional receptionist. Overall, feedback indicates high satisfaction with Easybee's performance, which has positively impacted productivity and communication in real estate firms. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Service for Commission Advancement Firm (5.0/5, Jul 25, 2017): Easybee answers and screens large loads of incoming calls to the office, separating spam from solid leads, taking messages, and emailing voicemails to the client. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/124078) ##### Legal Experience Easybee Answering Services has received consistently positive feedback from legal industry clients, highlighting their expertise in providing 24/7 call answering and bilingual support. Clients appreciate their responsiveness, professionalism, and ability to manage complex legal inquiries effectively. The service has notably improved client communication and peace of mind for law firms, with many citing significant cost savings and enhanced operational efficiency. Overall, Easybee is positioned as a reliable partner for legal practices seeking to streamline their client interactions. - 7 reviews for legal industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Live Calls & Messaging for Law Firm (5.0/5, Jan 14, 2021): Easybee Answering Services was hired by a law firm for voice and messaging services. They are in charge of calls, messages, and schedule consultations from the firm's current and potential clients 24/7. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36034) - Call Center Services for Law Firm (5.0/5, Jan 15, 2021): Easybee Answering Services provides ongoing call center services for a trusts and estates law firm. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36511) - Call Center Services for Law Firm (5.0/5, Jan 15, 2021): Easybee Answering Services is hired by a law firm for bilingual answering services. They attend to both Spanish and English clients for scheduling and answering basic questions. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/36671) - Backup Receptionist for Law Firm (5.0/5, Jan 19, 2021): Easybee Answering Services provides backup receptionist services for a law firm.  [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/38622) - Call Center Services for Immigration Law Firm (5.0/5, Nov 20, 2020): Easybee Answering Services provides ongoing call center services for an immigration law firm. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/119772) - Call Center Services for Law Firm (5.0/5, Jan 26, 2023): Easybee Answering Services provided 24-hour call center services for a law firm.  [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/178111) - Call Center Services for Law Firm (5.0/5, Jan 11, 2024): Easybee Answering Services provides 24/7 call center services for a law firm. The team answers phone calls, sends messages, and returns calls as required. [Read Full Review](https://clutch.co/go-to-review/easybee-answering-services/260918) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Easybee Answering Services as a cost-effective solution that provides excellent value for money. Many reviews emphasize the affordability of their services, with one client noting a monthly investment of $200-250. Feedback indicates that Easybee's pricing aligns well with client budgets while delivering reliable and efficient service. Overall sentiment reflects satisfaction with the balance of cost and quality, reaffirming Easybee's reputation as an economical choice for professional answering services. [Read All Reviews](https://clutch.co/profile/easybee-answering-services?verified=true#reviews) - Less than $10,000 (8 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Protel BPO](https://clutch.co/profile/protel-bpo) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Belize City, Belize #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing #### Company description Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended. [Visit Website](https://www.protelbpo.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-latin-america) #### Results-oriented Clients have expressed a strong sentiment of satisfaction regarding Protel BPO's results-oriented approach. For instance, the Head of Customer Support Operations at IHG Hotels noted significant improvements, including reduced call abandonment, shorter wait times, and enhanced guest ratings after Protel BPO took over their call center operations. Their effective project management and focus on both immediate and long-term improvements were particularly highlighted, demonstrating a commitment to client success and satisfaction. - Call Center Services for Hospitality Company (5.0/5, Jan 16, 2025): Before Protel Bpo was hired there was heavy workload on our customer service team resulting into poor ratings from our guests. When we hired Protel Bpo they fixed this issues and helped our team improve through training. Ever since we hired Protel Bpo we saw fewer abandoned calls, short wait times, and better first-call resolution. Guests noticed a change and we ourselves got better rating compared to before. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/343575) #### 7 reviews mention Call Center Services Call Center Services for Utility Company 5.0/5 — Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer service. - 7 of 7 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/protel-bpo/277355) #### Experience in 5 industries Protel BPO has demonstrated expertise across multiple industries, including Retail, Healthcare, Hospitality, Utilities, and Construction. Clients consistently commend them for enhancing customer service operations, reducing response times, and improving customer satisfaction metrics. The overall sentiment reflects a strong alignment with company values, effective project management, and a commitment to delivering quality service. Their adaptability and understanding of industry-specific needs make them suitable for clients seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/protel-bpo?verified=true#reviews) ##### Retail Experience Protel BPO has received positive feedback from clients in the Retail industry, notably enhancing customer service capabilities for companies like Palm Beach Tan and Northern Tools + Equipment. Clients praised Protel BPO for its professionalism, efficiency, and ability to adapt quickly to specific business needs. The company has successfully improved customer satisfaction, handling increased call volumes while maintaining a strong partnership approach. Their expertise in call center operations and commitment to client success make them a compelling choice for Retail businesses seeking reliable support. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Retail Company (5.0/5, Aug 11, 2024): Protel BPO provides call center services for a retail company. The team receives inbound calls for the client and generates daily production reports.  [Read Full Review](https://clutch.co/go-to-review/protel-bpo/306518) - Call Center Services for Tanning Salon Franchise (5.0/5, Mar 21, 2025): Protel BPO provided call center services for a tanning salon franchise. The team handled inbound and outbound calls, appointment scheduling, and service inquiries. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/361476) ##### Healthcare Experience Protel BPO has demonstrated strong expertise in enhancing healthcare call center operations, as evidenced by their partnership with Centene Corporation. The team effectively improved call handling efficiency, resulting in reduced wait times and increased customer satisfaction. Clients appreciate Protel BPO's commitment to seamless integration, effective communication, and a compassionate approach to customer service. Their use of technology to streamline processes further solidifies their strengths in the healthcare sector, making them a valuable partner for organizations seeking to optimize patient interactions. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Feb 20, 2025): Protel BPO provides call center services for a healthcare company. The team handled calls, eligibility and claims tasks, appointment scheduling, and inquiries and provided general support. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/353997) ##### Hospitality & leisure Experience Protel BPO demonstrates strong expertise in the Hospitality & Leisure industry, as highlighted by feedback from clients like IHG Hotels and Marriott International. Both companies commend Protel BPO for effectively managing call center operations, significantly improving customer satisfaction ratings, response times, and first-call resolution rates. Their commitment to training and aligning with client culture has resulted in positive impacts during peak periods. Overall, Protel BPO is regarded as a reliable partner capable of enhancing customer service operations in the hospitality sector. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services & Customer Service for Hospitality Co (5.0/5, Oct 29, 2024): Protel BPO provided call center services for a hospitality company. The team handled inbound customer support, follow-up calls, customer inquiries, reservations, and loyalty program assistance. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/326740) - Call Center Services for Hospitality Company (5.0/5, Jan 16, 2025): Protel BPO provides call center services for a hospitality company. The team manages guest reservations, inquiries, and complaints and is responsible for training the client's customer service team. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/343575) ##### Construction Experience Protel BPO has received positive feedback from clients in the Construction industry, particularly for their effective call center services. Their proactive approach, attention to detail, and alignment with client values have enhanced communication efficiency and customer satisfaction. Clients appreciate their professionalism and timely delivery of services, noting improved resolution rates and brand loyalty. Overall, Protel BPO is recognized as a strong partner for Construction companies seeking to improve customer service operations. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Contracting Company (5.0/5, Jun 25, 2024): A contracting company hired Protel BPO to provide call center services. The team addressed customer inquiries and complaints and worked to help the client enhance their efficiency and customer interactions. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/296650) ##### Utilities Experience Protel BPO has received positive feedback from clients in the Utilities industry, notably for their expertise in enhancing customer support operations. A Director from Dominion Energy highlighted their effective handling of inbound inquiries, 24/7 availability, and robust quality assurance measures. Clients commend Protel BPO's deep understanding of complex utility services and their commitment to excellence, ensuring high customer satisfaction. Their responsiveness and project management skills further establish them as a reliable partner for businesses in the Utilities sector. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Utility Company (5.0/5, Mar 22, 2024): Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer service. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/277355) #### Completed projects in 2 countries - United States (6 projects) - England (1 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/protel-bpo?verified=true#reviews) --- ### [Tri Source International](https://clutch.co/profile/tri-source-international) #### 5 out of 5 star rating (2 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 40% Customer Service Outsourcing - 5% HR Consulting - 15% Sales Outsourcing #### Company description Tri Source International is a customer support company specializing in Contact Center Services and Customer Care Services, offering inbound call center operations and email support. Feedback is overwhelmingly positive, with clients highlighting their high-quality approach, effective communication, and adaptability, where 100% of reviewers report satisfaction and no areas for improvement. [Visit Website](http://www.tsioutsourcing.com) #### Communicative Clients consistently praise Tri Source International for their effective communication, noting their quick responses and adaptability to new demands. One client highlighted the ease of working with their team, particularly appreciating the direct communication with Scott, who ensures that updates are efficiently conveyed. Overall, the sentiment reflects a strong emphasis on their communicative nature, contributing positively to client satisfaction. - Call Center & Customer Support for Financial Services Firm (5.0/5, Aug 12, 2022): We can send a simple email to my guy Scott, who handles everything from his end. How easy they are to work with and how effective their communication is with our staff. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153836) #### 2 reviews mention Call Center Services Call Center Services for Online Retailer 5.0/5 — Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153941) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International. [Read All Reviews](https://clutch.co/profile/tri-source-international?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### 46% of employees work in Tijuana office Tijuana, Mexico Boulevard de las Bellas Artes 1001 - 2000 employees 888-314-4530 [See All Locations (4)](https://clutch.co/profile/tri-source-international#location) --- ### [OutPLEX](https://clutch.co/profile/outplex) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement. [Visit Website](https://outplex.com/) #### Great project management Clients have consistently praised OutPLEX for their exceptional project management capabilities. One client noted that the 'project management was excellent' and highlighted the team's 'extremely responsive' nature. Furthermore, measurable outcomes such as service levels and cost per call exceeded expectations, reinforcing the effectiveness of their management approach. Overall, the sentiment surrounding OutPLEX's project management is highly positive, with clients appreciating the timely delivery and proactive communication. #### Experience in 1 industry OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector. [Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews) ##### Consumer products & services Experience OutPLEX has demonstrated strong expertise in the Consumer Products & Services industry, particularly in enhancing customer service and reducing costs for clients like Seta Corp, an online jewelry retailer. Feedback indicates that their team excels in project management, responsiveness, and maintaining high service levels, surpassing client expectations. Their emphasis on cultural alignment and value for cost positions them as a favorable partner for businesses seeking to improve call quality and customer engagement. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Inbound Customer Service for Jewelry Retailer (5.0/5, Aug 8, 2023): OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. [Read Full Review](https://clutch.co/go-to-review/outplex/223585) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 32% of employees work in Bogotá office Bogotá, Colombia 75 - 51 Carrera 7 201 - 250 employees [See All Locations (3)](https://clutch.co/profile/outplex#location) --- ### [CloudTask](https://clutch.co/profile/cloudtask) #### 5 out of 5 star rating (13 reviews) - $1,000+ minimum project size - 10 - 49 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery. [Visit Website](http://www.cloudtask.com) #### Dedicated Clients have expressed a strong sentiment of dedication towards CloudTask, highlighting their commitment to excellence in recruitment and training. One client noted CloudTask's 'diligent screening process' and the 'tailored training program' that significantly improved their sales team's efficiency. The consistent monitoring and data-driven insights provided by CloudTask were also praised, demonstrating their dedication to client success. Overall, the feedback reflects a high level of satisfaction with CloudTask's dedication to delivering results. - Sales Outsourcing for Building Data Solutions Company (5.0/5, Aug 4, 2023): CloudTask's dedication to designing a comprehensive training program tailored to Sontay's products and industry is impressive. [Read Full Review](https://clutch.co/go-to-review/cloudtask/222785) #### 4 reviews mention Call Center Services Call Center Services for Financial Marketplace Provider 5.0/5 — CloudTask was hired by a financial marketplace provider for their customer service support. The team is tasked with setting appointments, outbound-calling prospects, and onboarding customers. - 4 of 4 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/cloudtask/222746) #### Experience in 5 industries CloudTask has displayed strong expertise across several industries, notably Media, Legal, Advertising & Marketing, and Business Services. Clients commend their agility in sales strategy development, effective lead generation, and project management. In the Media sector, they enhanced sales revenue through tailored sales agencies. In Legal, their contribution led to optimized sales processes. Feedback from Advertising & Marketing highlights their talent sourcing effectiveness. Overall, CloudTask is well-suited for clients seeking impactful sales solutions in these sectors. [Read All Reviews](https://clutch.co/profile/cloudtask?verified=true#reviews) ##### Media Experience CloudTask has garnered positive feedback from clients in the Media industry, particularly for their specialized sales expertise and ability to enhance scalability. Clients noted their impressive project management skills, timely deliveries, and responsiveness to evolving needs. The successful collaboration with Octink led to measurable outcomes, including increased sales revenue and closed deals, highlighting CloudTask's effective impact in promoting services such as signage and display graphics. Their agility and dynamic approach make them a suitable partner for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Signage Company (5.0/5, Aug 4, 2023): CloudTask has been hired by a signage company to provide sales outsourcing services. They have hired sales agencies to scale the client's business and generate sales. [Read Full Review](https://clutch.co/go-to-review/cloudtask/222772) ##### Software Experience CloudTask demonstrates strong expertise in the Software industry, particularly in sales strategy development and customer engagement. Clients, such as Infor, highlight their ability to enhance sales efficiency, drive product adoption, and improve lead conversion rates. The company is praised for its attentive service, timely delivery, and thorough market analysis, making it a valuable partner for businesses seeking to expand their market reach and improve sales performance. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Software Dev Company (5.0/5, Aug 4, 2023): CloudTask provided sales outsourcing services for a software development company. Their tasks range from market research and analysis and sales strategy development to lead generation and management. [Read Full Review](https://clutch.co/go-to-review/cloudtask/222560) ##### Legal Experience CloudTask has demonstrated strong expertise in the Legal industry by effectively supporting legal tech companies in scaling their sales processes and optimizing operational efficiency. Clients have praised their deep knowledge base and resourcefulness in facilitating successful partnerships with sales agencies. The overall sentiment reflects satisfaction with measurable outcomes, such as increased leads and higher conversion rates, indicating that CloudTask is well-equipped to enhance business performance for legal service providers. - 2 reviews for legal industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Managed Sales Services for Legal Tech Company (5.0/5, Jun 1, 2023): CloudTask provides ongoing managed sales services for a legal tech company. The team created a sales process strategy, demand generation playbook, outbound calls, cold emails, and other forms of outreach. [Read Full Review](https://clutch.co/go-to-review/cloudtask/205932) - Sales Process Growth for Legal Services Company (5.0/5, Jun 23, 2023): A legal services company has hired CloudTask for assistance with sales process scaling. CloudTask has been responsible for pipeline math and meeting revenue goal requirements.  [Read Full Review](https://clutch.co/go-to-review/cloudtask/211400) ##### IT Services Experience CloudTask has received positive feedback for its expertise in enhancing sales through effective social media outreach, highlighting its capability to drive engagement and conversion rates. Clients commend the professional and knowledgeable team, noting excellent project management and responsiveness to needs. Overall sentiment reflects satisfaction with CloudTask’s services, indicating its strong potential as a partner in the IT Services industry for businesses seeking to boost their sales and marketing efforts. - 1 review for it services industry - $50,000 – $199,999 avg. project cost - Digital Marketing Services for Science & Tech Solutions Firm (4.5/5, Jun 1, 2023): CloudTask provided digital marketing services for a science and technology solutions firm. The team was responsible for increasing online engagement, improving sales, and optimizing the quality of leads. [Read Full Review](https://clutch.co/go-to-review/cloudtask/205942) ##### Research Experience CloudTask demonstrates significant expertise within the Research industry, particularly in enhancing sales processes and generating leads. Clients report successful collaboration, with improvements in revenue generation and operational efficiency. The company's managed marketplace model has been highlighted for its effectiveness in connecting businesses with suitable sales agencies. Overall sentiment indicates high satisfaction due to CloudTask's exceptional customer service, timely deliverables, and strong alignment with client objectives, making them a strong candidate for businesses seeking growth in the Research sector. - 1 review for research industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Technology Company (5.0/5, Apr 13, 2023): CloudTask has been hired by a technology company to help with their sales procedures. The goal is to generate leads, speed up the client's sales cycle through more refined processes, and expedite deal closures. [Read Full Review](https://clutch.co/go-to-review/cloudtask/194439) ##### Human Resources Experience CloudTask has demonstrated strong expertise in the Human Resources industry, particularly in staffing and sales development. Clients praise their ability to generate qualified leads, improve conversion rates, and shorten sales cycles, which significantly contribute to revenue growth. Their project management is highlighted for timely delivery and effective communication, fostering strong client relationships. Overall, their industry knowledge and commitment to customer success position them as a valuable partner for businesses seeking to enhance their HR and sales processes. - 1 review for human resources industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Digital Marketing Strategy for Outsourced Staffing Firm (5.0/5, May 30, 2023): An outsourced staffing firm engaged with CloudTask for their ongoing digital marketing strategy with a sales development representative. The team was tasked lead generation, lead qualification, and support. [Read Full Review](https://clutch.co/go-to-review/cloudtask/205221) ##### Advertising & marketing Experience CloudTask has received positive feedback from clients in the Advertising & marketing industry for their expertise in sourcing and hiring sales talent. Clients highlighted the company's effective project management and timely delivery of candidates, which led to successful hires that fit their needs. They appreciated CloudTask's comprehensive approach, which eliminated the need for extensive recruitment efforts. Overall, the sentiment is highly favorable, indicating CloudTask's strength in providing valuable support to businesses seeking to enhance their sales capabilities. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Hiring & Payroll Management for Outsourced Sales Provider (5.0/5, Mar 2, 2023): CloudTask helps an outsourced sales provider hire a representative for cold calling and lead generation. They've provided a list of possible hires and guidelines. They also manage the representative's payroll.  [Read Full Review](https://clutch.co/go-to-review/cloudtask/184139) - Recruitment Support for B2B Lead Generation Agency (5.0/5, Jun 8, 2023): Looking to hire a sales representative, a B2B lead generation agency hired CloudTask for their recruitment services. The team found and introduced several candidates for the client to choose from. [Read Full Review](https://clutch.co/go-to-review/cloudtask/207551) ##### Business services Experience CloudTask demonstrates strong expertise in the Business services industry, particularly in talent sourcing and training. Clients commend their responsiveness, robust candidate pool, and tailored training programs, which enhance sales efficiency and revenue growth. Notably, they effectively optimize sales processes and provide insightful performance monitoring. Overall, feedback reflects high satisfaction and successful outcomes, making CloudTask a valuable partner for businesses seeking to improve sales capabilities and operational efficiency. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Sales Coaching Company (5.0/5, May 25, 2023): CloudTask provides call center services for a sales coaching company. They're responsible for booking appointments with prospects. [Read Full Review](https://clutch.co/go-to-review/cloudtask/204031) - Sales Outsourcing for Building Data Solutions Company (5.0/5, Aug 4, 2023): CloudTask has provided sales outsourcing services for a building data solutions company. They have also optimized sales processes, streamlined workflows, and implemented best practices. [Read Full Review](https://clutch.co/go-to-review/cloudtask/222785) #### Completed projects in 3 countries - France (1 projects) - United States (8 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/cloudtask?verified=true#reviews) --- ### [Mutare](https://clutch.co/profile/mutare) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - 2 - 9 employees - San José, Costa Rica #### Services Provided - Allocation of Expertise by Percentage - 5% Content Marketing - 30% Conversion Optimization - 10% Digital Strategy - 20% Email Marketing - 25% Sales Outsourcing - 10% Social Media Marketing #### Company description Mutare is a digital marketing company specializing in LinkedIn outreach and lead generation services. The company receives overwhelmingly positive feedback, with over 90% of reviewers praising their commitment, deadline adherence, and effective communication. Clients highlight Mutare's creativity and dedication, although some suggest expanding beyond LinkedIn to reach specialized audiences. [Visit Website](https://www.mutare.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great project management Clients consistently praise Mutare for their exceptional project management capabilities. One client noted, 'Everything was perfect' regarding deadlines, highlighting their regular weekly updates and an interactive dashboard that provided live project insights. This transparency fostered a collaborative environment, making clients feel as though Mutare was part of their team. Overall, the sentiment reflects a strong appreciation for Mutare's commitment and effective communication throughout the project lifecycle. - Direct Marketing, SMM & Lead Gen for Investment Agency (5.0/5, Dec 22, 2022): Everything was perfect. Mutare was completely on target when it came to meeting deadlines. They were responsible — we met every single week for at least an hour for them to give us updates about everything. Moreover, they had a dashboard that was accessible to us. We could see live information on how they were advancing in the project. It was an interactive dashboard, so we could filter the information and see what they were doing live. We reviewed the information every week. To communicate, we used video conference calls. [Read Full Review](https://clutch.co/go-to-review/mutare/173332) #### 4.9 out of 5.0 rating for cost What Clients Have Said Client feedback indicates that Mutare offers competitive pricing and delivers good value for money. One client noted that they chose Mutare primarily due to their pricing alignment with their budget and perceived value. Another client emphasized the company's ability to meet deadlines while remaining transparent and helpful throughout the project. Overall, clients express satisfaction with the cost-effectiveness of Mutare's services, highlighting successful outcomes relative to their investment. [Read All Reviews](https://clutch.co/profile/mutare?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Miami, Florida (1 projects) - Dallas, Texas (1 projects) - New York City, New York (1 projects) - Los Angeles, California (1 projects) [View Reviews](https://clutch.co/profile/mutare?verified=true#reviews) #### 33% of employees work in San José office San José, Costa Rica 104 2 - 5 employees +50683419190 [See All Locations (3)](https://clutch.co/profile/mutare#location) --- ### [Parrolabs](https://clutch.co/profile/parrolabs) #### 5 out of 5 star rating (13 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 15% HR Outsourcing - 10% Marketing Strategy - 20% Recruitment Process Outsourcing - 15% Sales Outsourcing - 20% IT Staff Augmentation - 10% Web Design #### Company description Parrolabs is a versatile development company offering services such as web and app development, social media management, and SEO optimization. Reviews indicate strong client satisfaction, with 100% of reviewers praising their collaboration, responsiveness, and technical expertise. Clients appreciate Parrolabs' extension-like integration with their teams and their commitment to delivering high-quality, innovative solutions. The company is noted for its proactive approach and ability to adapt to client needs. [Visit Website](http://www.parrolabs.com/?utm_source=clutch.co&utm_medium=referral) #### Timely Overall, client feedback regarding Parrolabs highlights their strong timeliness in project management. One client noted, 'They were very good at meeting deadlines and following up with us,' emphasizing their effective communication via Slack. The timely delivery of services contributed to a successful project launch within a few months, showcasing their commitment to punctuality and client satisfaction. - Software Development Staff Augmentation for Shelter Mgmt Co (5.0/5, May 21, 2024): Parrolabs, was a great extension to our team. If/When, we had issues with their team, Parrolabs would resolve them immediately and work with us to put a plan in place. They were literally an extension to our team. When we had crunch time they would step up and execute. Any issue, problem, is rectified very fast. [Read Full Review](https://clutch.co/go-to-review/parrolabs/290026) #### Experience in 7 industries Parrolabs has demonstrated expertise across diverse industries, including Education, Retail, Information Technology, Advertising & Marketing, Media, and Business Services. Feedback highlights their strengths in collaborative project management, technical proficiency—especially in Ruby on Rails and web development—and responsiveness, fostering long-term partnerships. Clients in Education noted enhanced website functionalities, while those in Retail and Advertising praised their impactful SEO strategies. Overall, sentiment reflects high satisfaction, particularly in sectors requiring innovative tech solutions and consistent support. [Read All Reviews](https://clutch.co/profile/parrolabs?verified=true#reviews) ##### Media Experience Parrolabs has demonstrated exceptional expertise in the Media industry, particularly in enhancing website performance for news media companies. Clients have praised their ability to refactor code effectively, resulting in improved loading speeds and functionality. Their understanding of current technologies and project management skills foster timely communication and responsiveness. Overall, clients express high satisfaction, making Parrolabs a strong candidate for businesses seeking reliable development solutions in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - React Web Development for News Media Company (5.0/5, Feb 19, 2019): Helping correct the code delivered by a previous vendor, Parrolabs oversaw the complete code refactoring for a React website. [Read Full Review](https://clutch.co/go-to-review/parrolabs/61507) ##### Software Experience Parrolabs demonstrates significant expertise in software development, particularly in long-term feature development for SaaS products. Clients appreciate their strong cultural fit, value for cost, and ability to integrate seamlessly with internal teams. Feedback highlights their proactive problem-solving and responsiveness, showcasing their commitment to client needs. Overall, Parrolabs is seen as a reliable partner capable of delivering quality results in the software industry. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Software Development Staff Augmentation for Shelter Mgmt Co (5.0/5, May 21, 2024): Parrolabs has augmented the staff of a software company to develop and maintain their apps. The team has collaborated to build the apps' key components, implement new features into a SaaS product, and fix bugs. [Read Full Review](https://clutch.co/go-to-review/parrolabs/290026) ##### Advertising & marketing Experience Parrolabs has garnered positive feedback in the Advertising and Marketing industry, showcasing their expertise in website development and project management. Clients commend their collaborative approach, proactive communication, and commitment to delivering high-quality results. Notably, their team, including senior leadership involvement, demonstrates strong technical skills and adaptability. Overall, Parrolabs is well-regarded for their ability to meet client needs and enhance business outcomes, making them a suitable partner for organizations seeking innovative marketing solutions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - MVP Development for Email Marketing Company (5.0/5, Nov 14, 2017): Developers from Parrolabs joined an internal team to finish an email marketing platform MVP for launch. [Read Full Review](https://clutch.co/go-to-review/parrolabs/28524) - New Website Dev for Branding Agency (5.0/5, Dec 13, 2022): Parrolabs developed and designed a website for a third-party client. From kick-off to site design and architecture, the team collaborated to make sure the company is using the latest technology. [Read Full Review](https://clutch.co/go-to-review/parrolabs/171817) ##### Nonprofit Experience Parrolabs has garnered positive feedback from nonprofit clients, particularly for their effective management of social media campaigns. Notably, the CEO’s international experience and the team's responsiveness were highlighted as strengths. Clients appreciated their strategic planning and alignment with organizational goals. Overall, Parrolabs is seen as a capable partner with expertise in the nonprofit sector, making them a suitable choice for organizations seeking impactful digital marketing solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Unknown avg. project cost - Social Media Marketing Campaign Management for Nonprofit (5.0/5, Nov 12, 2022): Parrolabs managed a technology nonprofit's social media campaign during the COVID-19 pandemic. They created detailed posting timelines and a strategy that aligned with the organization's marketing campaign.  [Read Full Review](https://clutch.co/go-to-review/parrolabs/166679) ##### Information technology Experience Parrolabs has garnered positive feedback in the Information Technology sector, particularly for their expertise in web development and Ruby programming. Clients commend their proactive communication, user-friendly designs, and thorough understanding of business needs, leading to successful project outcomes. Their strong emphasis on candidate quality in software engineering underscores their impact in recruitment solutions. Overall, Parrolabs is well-regarded for their dedicated service and technical proficiency, making them a reliable choice for IT projects. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Web Redevelopment for Physical Therapy Courses Company (5.0/5, Feb 28, 2018): Parrolabs provides website redevelopment to improve usability and traffic. The solution involves combining multiple websites, incorporating user tests for data analysis, and adding online payment processes. [Read Full Review](https://clutch.co/go-to-review/parrolabs/55023) - Ruby on Rails Dev for Tech Advisory (5.0/5, Jan 7, 2020): Parrolabs augmented development for a third-party client of a global software engineering recruitment agency. Assigning one developer, they provided supplemental resources with experience in Ruby on Rails.   [Read Full Review](https://clutch.co/go-to-review/parrolabs/113553) ##### IT Services Experience Parrolabs has received positive feedback in the IT Services industry for their expertise in development support, particularly in e-commerce and mobile applications. Clients highlight their professionalism, responsiveness, and collaborative approach, emphasizing a strong partnership and adaptability to project needs. The ongoing engagements and satisfaction with project outcomes indicate their ability to enhance efficiencies for clients. Overall, Parrolabs is well-regarded for their client-centric mindset and flexibility, making them a promising choice for businesses in need of IT services. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Coding & Configuration for BigCommerce Platform (5.0/5, Mar 6, 2019): Parrolabs provides development support on various projects as needed, which has included building out an e-commerce platform and mobile app. [Read Full Review](https://clutch.co/go-to-review/parrolabs/69570) ##### Retail Experience Parrolabs has demonstrated strong expertise in the Retail industry, particularly in enhancing SEO and optimizing websites for e-commerce. Clients have praised their ability to effectively manage transitions, as seen in a successful domain change that minimized sales impact and even resulted in a notable sales increase post-optimization. Their project management practices, including regular communication and adaptability to client needs, have been highlighted as key strengths. Overall, Parrolabs is seen as a reliable partner capable of driving growth for retail businesses. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Frontend Web Redevelopment for Floral Design Company (5.0/5, Feb 4, 2020): Parrolabs supported a React frontend redevelopment for a Canadian flower company. Starting with a Drupal site, they decoupled the platform to enhance the site’s SEO score. They produced a workable solution. [Read Full Review](https://clutch.co/go-to-review/parrolabs/132341) - Web Dev and SEO for Online Knives Retailer (5.0/5, Oct 13, 2017): Within 6 months, Parrolabs transitioned the company's site to a new domain while ensuring minimal impact. They helped restructure the pages and optimize them for SEO and also contributed to an internal CMS, using PHP and JavaScript. [Read Full Review](https://clutch.co/go-to-review/parrolabs/141438) ##### Education Experience Parrolabs has received positive feedback from clients in the Education industry, particularly for their expertise in maintaining and upgrading web platforms. Their work has significantly improved performance and user experience for organizations like the World Bible School and World English Institute. Clients commend their attention to detail, responsiveness, and commitment to understanding project goals. Overall, Parrolabs is recognized as a reliable partner capable of delivering high-quality solutions tailored to the unique needs of educational organizations. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Website Rebuild & Ongoing Dev for Language Learning Co (5.0/5, Sep 22, 2020): Parrolabs redeveloped a website for a language learning organization. The team not only built additional features but also advanced existing functions using Ruby on Rails. They also migrated the site to DOT4. [Read Full Review](https://clutch.co/go-to-review/parrolabs/69032) - Web & App Development for Bible Study Resource Provider (5.0/5, Jan 29, 2020): Parrolabs performed website maintenance for a bible school, migrating their correspondence service to AWS and improving legacy coding issues in the backend. They're also currently building a mobile app. [Read Full Review](https://clutch.co/go-to-review/parrolabs/128480) ##### Business services Experience Parrolabs has demonstrated expertise in business development solutions, particularly in e-commerce applications. Clients appreciate their availability and collaborative approach, which effectively addresses project needs. While there were some challenges with project scope management, the overall sentiment reflects satisfaction with the completed products and adherence to budget. Their competitive pricing and strong client recommendations position them as a viable option for businesses in need of development support within the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - e-Commerce Solution for Business Dev Advising Firm (5.0/5, Sep 20, 2017): Assigning four developers, Parrolabs built an e-commerce solution for a third party client using Ruby on Rails. They also assisted with user stories and with scaling down the vision to an MVP [Read Full Review](https://clutch.co/go-to-review/parrolabs/134670) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted they chose Parrolabs for their 'good value for cost,' while another emphasized their competitive pricing compared to industry standards. Overall, clients express satisfaction with the quality of work relative to the investment, stating that Parrolabs delivers high-quality results and effectively meets project needs without exceeding budget expectations. [Read All Reviews](https://clutch.co/profile/parrolabs?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (4 reviews) #### Completed projects in 4 countries - Canada (1 projects) - Colombia (1 projects) - Netherlands (1 projects) - United States (10 projects) [View Reviews](https://clutch.co/profile/parrolabs?verified=true#reviews) --- ### [RDI Corporation](https://clutch.co/profile/rdi-corporation) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Heroica Nogales, Mexico #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Customer Service Outsourcing - 25% IT Managed Services - 25% Market Research - 10% Sales Outsourcing #### Company description RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values. [Visit Website](http://www.rdicorp.com) #### Personable Clients have expressed a highly positive sentiment regarding RDI Corporation's personable approach. One IT Manager noted their 'personalized and efficient service,' emphasizing the company's ability to meet specific needs. The feedback highlights effective communication through various channels, including in-person and virtual meetings, which fosters a strong client relationship. Overall, clients appreciate RDI's commitment to understanding and aligning with their values, contributing to long-term satisfaction. #### Experience in 1 industry RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) ##### Real estate Experience RDI Corporation has demonstrated strong expertise in managing network infrastructure for real estate companies, particularly in cloud management. Clients appreciate their high ratings, budget-friendly pricing, and alignment with company values. Feedback highlights the company's personalized and efficient service, with a notable track record of maintaining robust network functionality for over 14 years. Overall sentiment from clients indicates a reliable partnership, making RDI Corporation a suitable choice for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Managed IT Services for Property Mgmt & Development Co (5.0/5, Oct 18, 2023): RDI Corporation was hired by a property management and development company to manage their network on the cloud. The team managed the network infrastructure so all local machines could access the network. [Read Full Review](https://clutch.co/go-to-review/rdi-corporation/242144) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) #### 6% of employees work in Heroica Nogales office Heroica Nogales, Mexico Blvd. el Raqet #61 301 - 400 employees [See All Locations (10)](https://clutch.co/profile/rdi-corporation#location) --- ### [Customer Umbrella](https://clutch.co/profile/customer-umbrella) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 10% Customer Service Outsourcing - 10% Data Annotation Services - 10% Employer of Record (EOR) Services - 10% PEO/Employee Leasing - 10% Recruiting - 10% Sales Outsourcing - 10% Staffing #### Company description Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency. [Visit Website](https://www.customerumbrella.com) #### Timely Customer Umbrella consistently demonstrates a strong commitment to timely delivery across various projects. Clients noted their ability to meet deadlines, with one review highlighting a product release achieved five weeks ahead of schedule. Another client praised their rapid response times, cutting inquiry handling by 40%. Overall, feedback reflects high satisfaction with Customer Umbrella's project management and responsiveness, indicating a reliable partner that adapts effectively to client needs and maintains open communication. - Customer Support Outsourcing for Game Development Company (5.0/5, Aug 23, 2023): Their project management was spot-on. Always on time, and when we had new requests or changes, they were all ears, adapting their strategy to match our game releases. Players got quicker answers, cutting response times by 40%, enhancing player experience. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/227683) - Dev Staff Augmentation for Salesforce Consultancy (5.0/5, Jun 24, 2025): Their project management was seamless and highly responsive. Tasks were consistently delivered on or before deadlines, and any roadblocks were communicated proactively. They were flexible with working hours and timezone alignment, and their ability to scale resources up or down based on our project demands was a major advantage. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/384625) - Back Office Outsourcing for Gaming Company (5.0/5, Feb 9, 2024): Our teams' collaboration was very productive. The team at Customer Umbrella showed excellent communication skills and a thorough comprehension of our requirements and priorities. They further improved the cooperation between our teams by being receptive to input and prompt in resolving any problems. Their team never wavered in their commitment to going above and beyond our expectations, from strategy creation to implementation to continuous support. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267657) #### 4 reviews mention Call Center Services Customer Support Outsourcing for Game Development Company 5.0/5 — Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live chat). - 3 of 4 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/227683) #### Experience in 6 industries Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella. [Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) ##### Gaming Experience Customer Umbrella has received positive feedback from gaming industry clients for their exceptional customer support solutions, which enhance player satisfaction and engagement. Clients commend their attention to detail, effective communication, and ability to integrate seamlessly into existing workflows. The company's expertise in managing high-volume requests has led to improved response times and significant cost savings. Overall, their commitment to providing personalized and responsive support makes them a strong candidate for companies seeking to elevate their player experience. - 4 reviews for gaming industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support for Game Development Company (5.0/5, Jan 20, 2023): Customer Umbrella provides customer support services for a game development company. They handle all player requests, reply to support tickets and reviews, and resolve bugs within the game. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/177049) - Customer Support Outsourcing for Game Development Company (5.0/5, Aug 23, 2023): Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live chat). [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/227683) - Back Office Outsourcing for Gaming Company (5.0/5, Feb 9, 2024): Customer Umbrella provides ongoing call center services for a gaming company. The team handles outbound calls, live chat, and email support. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267657) - Customer Support Services for Gaming Machines Company (5.0/5, Feb 17, 2024): Customer Umbrella provides customer support services for a gaming machines company. The team has created a strategy that addresses the client’s outbound calls, live chat support, and email management needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/269503) ##### Design Experience Customer Umbrella has demonstrated exceptional expertise in content moderation within the design industry, ensuring compliance with safety regulations for a digital platform focused on user-generated content. Clients commend their professionalism, proactive problem-solving, and seamless integration with existing systems, which significantly improved user safety and experience. Overall, the positive sentiment reflects their commitment to high-quality service and attention to detail, making them a strong candidate for businesses seeking reliable design support. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Support for Photo Organization Platform (5.0/5, Mar 1, 2024): Customer Umbrella provided back office support for a photo organization platform. The team was responsible for customer service, safety training sessions, and CMS integration for user-generated content management. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272547) ##### Healthcare Experience Customer Umbrella has demonstrated significant expertise in enhancing operational efficiency within the Healthcare industry. Feedback from clients highlights their professionalism, effective communication, and adaptability, which collectively streamline appointment scheduling and patient interactions. Their commitment to high service standards has led to measurable improvements in workload management and stress reduction. Overall, Customer Umbrella is well-regarded for its impactful contributions and could be a valuable partner for businesses seeking to optimize healthcare operations. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Healthcare Company (5.0/5, Feb 5, 2024): Customer Umbrella provides call center services for a healthcare company. The team is responsible for answering phone inquiries and scheduling appointments, and they tailor scripts based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/266408) ##### Software Experience Customer Umbrella has demonstrated significant expertise in the software industry, providing high-quality development teams that seamlessly integrate with clients' operations. Their strengths include timely delivery, effective communication, and a strong alignment with client goals, leading to impressive project outcomes such as improved sprint velocity and early product releases. Clients commend their flexibility and cultural fit, highlighting the company's commitment to delivering value and fostering collaboration. Overall, Customer Umbrella is well-suited for businesses seeking reliable software development partners. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Dev Staff Augmentation for Salesforce Consultancy (5.0/5, Jun 24, 2025): Customer Umbrella augmented the development team of a Salesforce consultancy. The team worked on frontend and backend development, CI/CD pipeline optimization, UI component creation, and API integration. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/384625) ##### Gambling Experience Customer Umbrella has demonstrated substantial expertise in enhancing customer support for the gambling industry, specifically in online sports betting and casino services. Clients commend their exceptional professionalism and commitment to delivering outstanding service, leading to increased support efficiency and positive user feedback. Their ability to seamlessly integrate into existing systems and provide tailored support solutions positions them as a valuable partner for companies seeking to improve customer experiences in the gambling sector. - 1 review for gambling industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Sports Betting & Gambling Firm (5.0/5, Mar 3, 2024): Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email inquiries. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272817) ##### Manufacturing Experience Customer Umbrella has demonstrated exceptional expertise in enhancing operational efficiencies within the Manufacturing industry, particularly in electronics. Clients have praised their multilingual support and proactive communication strategies, which significantly improved scheduling accuracy and customer satisfaction. Their commitment to understanding client needs and seamless integration with existing workflows has resulted in tangible improvements, making them a strong candidate for manufacturing businesses seeking reliable service enhancement and operational support. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Electronics Manufacturer (5.0/5, Feb 28, 2024): Customer Umbrella managed outbound phone calls and emails in seven languages for an electronics manufacturer. This included evaluating and integrating with the client's workflows and arranging hardware pickups. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/271938) ##### Retail Experience Customer Umbrella has demonstrated exceptional expertise in the Retail industry, particularly in streamlining back-office operations and enhancing customer service for clients like Amethyst Home. Their customized and thorough approach led to measurable improvements in response times and customer satisfaction. Clients appreciate their seamless integration into existing teams, proactive problem-solving, and commitment to excellence, positioning Customer Umbrella as a valuable partner for Retail businesses seeking operational efficiency and enhanced customer experiences. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Support for Furniture & Home Decor Company (5.0/5, Feb 7, 2024): Customer Umbrella provides ongoing back office support for a furniture and home decor company, including live chat support, email inquiry management, and product page content development. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267071) ##### Utilities Experience Customer Umbrella has garnered positive feedback in the Utilities sector, particularly for their adept handling of seasonal call overflow, which has led to ongoing partnerships. Clients appreciate their effective training and quality monitoring, which ensures consistent service quality. Their ability to quickly adapt and find skilled operators has been noted as a key strength, making them a suitable choice for businesses looking for reliable customer support solutions within the Utilities industry. - 1 review for utilities industry - Less than $10,000 avg. project cost - Call Center Services for Software Automation Company (4.5/5, Apr 15, 2021): To accommodate massive calls, Customer Umbrella is supporting an in-house call center. They are tasked with providing customer service, which handles tech questions and inquiries.  [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/125873) #### 11% of employees work in São Paulo office São Paulo, Brazil Av. Paulista Bela Vista 50 - 75 employees +359885379385 [See All Locations (5)](https://clutch.co/profile/customer-umbrella#location) --- ### [CallTree BPO](https://clutch.co/profile/calltree-bpo) #### 5 out of 5 star rating (4 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description CallTree BPO is a specialized provider of Contact Center Services, offering solutions such as Customer Support Services, Inbound and Outbound Call Handling, and Customer Care Services. Reviews indicate a strong reputation, with 100% positive feedback highlighting their timely delivery and ability to tailor solutions to client needs. Notably, 50% of reviewers commend their attentive project management and employee satisfaction. [Visit Website](https://calltreebpo.com/) #### Well-organized projects Clients have consistently praised CallTree BPO for their well-organized project management. One client noted, "Their project management skills are very good. They're well-organized and they’ve met deadlines every time." Additionally, they highlighted CallTree BPO's ability to assemble teams promptly and attentively cater to client needs, emphasizing their strong organizational capabilities. Overall, the sentiment surrounding their project management is highly positive, indicating reliability and efficiency. #### 1 review mentions Call Center Services Customer Support for Legal Assistance Document Processing Co 5.0/5 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming requests. - 1 of 1 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/calltree-bpo/199189) #### Experience in 1 industry CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services. [Read All Reviews](https://clutch.co/profile/calltree-bpo?verified=true#reviews) ##### Legal Experience CallTree BPO demonstrates strong expertise in the Legal industry, providing efficient back-office and customer support services for legal document processing. Clients commend their project management skills, timely team assembly, and attentive service. With an ongoing partnership since 2022, one client noted that their employees are well-treated, contributing to high morale. Overall, CallTree BPO is viewed as a reliable partner, capable of scaling services to meet varying business sizes and needs. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support for Legal Assistance Document Processing Co (5.0/5, May 3, 2023): CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming requests. [Read Full Review](https://clutch.co/go-to-review/calltree-bpo/199189) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement. [Read All Reviews](https://clutch.co/profile/calltree-bpo?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Hounders](https://clutch.co/profile/hounders) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Porto Alegre, Brazil #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Email Marketing - 10% Business Consulting - 10% Market Research - 10% Marketing Strategy - 30% Sales Outsourcing #### Company description Hounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies. [Visit Website](https://hounders.co/) #### 1 review mentions Call Center Services Lead Generation for CRM SaaS Company 5.0/5 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email and phone.  - 1 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hounders/120493) #### Experience in 1 industry Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector. [Read All Reviews](https://clutch.co/profile/hounders?verified=true#reviews) ##### Software Experience Hounders has demonstrated notable expertise in enhancing sales strategies for software companies, particularly in lead generation. Clients have reported significant improvements, such as doubling qualified leads amidst challenging circumstances. The agency's proactive approach, including personalized consultations and effective communication, has been praised. Overall, Hounders is recognized for its impactful contributions to client growth in the software industry, making it a strong candidate for businesses seeking to optimize their sales processes. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for CRM SaaS Company (5.0/5, Aug 30, 2021): Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email and phone.  [Read Full Review](https://clutch.co/go-to-review/hounders/120493) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred. [Read All Reviews](https://clutch.co/profile/hounders?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Empire Global Solutions](https://clutch.co/profile/empire-global-solutions) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Barranquilla, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency. [Visit Website](https://callcenters.net) #### High-quality work Empire Global Solutions has received positive feedback for delivering high-quality work, particularly in customer service. Clients appreciate the company's commitment to providing knowledgeable representatives and their proactive approach to training. One client highlighted their effective communication and daily collaboration, which improved customer satisfaction and reduced complaints. Overall, the sentiment reflects a strong satisfaction with the quality of service provided, with no reported areas for improvement. #### Experience in 1 industry Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities. [Read All Reviews](https://clutch.co/profile/empire-global-solutions?verified=true#reviews) ##### Other Industry Experience Empire Global Solutions demonstrates significant expertise in the Other Industry, particularly in customer service support for home warranty companies. Clients highlight their ability to provide well-trained representatives, enhancing communication and issue resolution. The firm is praised for its prompt responsiveness and accountability, which has led to reduced customer complaints and improved service efficiency. Overall, the positive sentiment indicates that they are a strong partner for businesses seeking reliable customer service solutions. - 1 review for other industry industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourced Customer Services for Home Warranty Company (5.0/5, Aug 24, 2022): Empire Global Solutions provides customer service representatives for a home warranty company. They fulfill tasks across the firm's various departments. The resources answer calls and resolve customer issues.  [Read Full Review](https://clutch.co/go-to-review/empire-global-solutions/155314) #### 5.0 out of 5.0 rating for cost What Clients Have Said Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price. [Read All Reviews](https://clutch.co/profile/empire-global-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 92% of employees work in Barranquilla office Barranquilla, Colombia 51B-76 Calle 98 76 - 100 employees +573045934941 [See All Locations (2)](https://clutch.co/profile/empire-global-solutions#location) --- ### [Labora](https://clutch.co/profile/labora) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - 10 - 49 employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects. [Visit Website](http://www.labora.tech) #### Timely Labora has received positive feedback regarding their timeliness in project delivery. A client noted that 'most of their deliveries were on time' and praised their 'amazing response time.' The overall sentiment reflects satisfaction with Labora's ability to meet deadlines and respond promptly to client needs, indicating a reliable partnership for project execution. #### Experience in 1 industry Labora has demonstrated expertise primarily in the Information Technology sector, particularly in Business Process Outsourcing for travel-related platforms. Clients appreciate their prompt communication and commitment to project success, leading to increased influencer engagement. Overall sentiment in this sector is positive, highlighting Labora's strengths in collaboration and responsiveness. Potential clients in the travel and technology industries may find Labora an excellent fit for their projects. [Read All Reviews](https://clutch.co/profile/labora?verified=true#reviews) ##### Information technology Experience Labora demonstrates strong expertise in the Information Technology industry, particularly in Business Process Outsourcing (BPO) and influencer connectivity. Clients commend their prompt communication, timely project delivery, and a genuine commitment to project success. Measurable outcomes, such as increased influencer engagement, highlight their impactful contributions. However, there is room for improvement in integrating advanced technologies like AI. Overall, Labora is a reliable choice for businesses seeking innovative IT solutions. - 1 review for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Travel Booking Platform (5.0/5, May 16, 2024): Labora conducted a business process outsourcing campaign for a travel booking platform. The goal was to secure influencers through the campaign and connect them with travelers. [Read Full Review](https://clutch.co/go-to-review/labora/289137) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Labora's cost-effectiveness and overall value for money. One client noted that Labora's response time was exceptional, contributing to a smooth project management experience, and highlighted the company's genuine care for their project. Additionally, the successful increase in the number of influencers acquired underscored the positive return on investment. Overall, the sentiment reflects a strong appreciation for Labora's pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/labora?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [RAM BPO](https://clutch.co/profile/ram-bpo) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - 10 - 49 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description RAM BPO is a business process outsourcing company, primarily offering customer support, HR management, and operational support services. The company has garnered overwhelmingly positive feedback from clients, with approximately 100% of reviewers highlighting their on-time delivery and strong company culture. Clients appreciate RAM BPO's collaborative approach and professionalism, noting their ability to manage operations effectively and enhance business processes. [Visit Website](https://rambpo.com/) --- ### [Callsite Solutions](https://clutch.co/profile/callsite-solutions) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - San Salvador, El Salvador #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 40% Call Center Services - 35% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Callsite Solutions is a provider of comprehensive Contact Center Services, specializing in inbound and outbound call handling and Customer Support Services. Their reviews highlight their impressive connectivity and project management, contributing to a significant reduction in call drop rates. However, some delays in scaling up resources were noted. Overall, they effectively supported a hospital's customer service needs during high-demand periods. [Visit Website](https://callsitesolutions.com/) #### Innovative Callsite Solutions is recognized for its innovative approach to problem-solving, particularly in handling increased call volumes during the COVID-19 pandemic. One client noted their ability to suggest tailored solutions and integrate technologies effectively, resulting in a significant reduction in call drop rates. The CEO's direct involvement and the team's swift connectivity were highlighted as impressive aspects. Overall, clients express satisfaction with their innovative solutions and responsiveness, despite minor delays in scaling up services. #### 1 review mentions Call Center Services Call Center Services for Healthcare Institution 5.0/5 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service. - 1 of 1 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/callsite-solutions/23941) #### Experience in 1 industry Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions. [Read All Reviews](https://clutch.co/profile/callsite-solutions?verified=true#reviews) ##### Healthcare Experience Callsite Solutions has demonstrated significant expertise in the Healthcare sector, specifically in managing high call volumes during critical periods like the COVID-19 pandemic. A hospital in El Salvador praised their tailored call center services, which markedly reduced call drop rates and improved customer engagement. Clients highlighted the company's effective communication, rapid connectivity, and strong project management skills. Overall, the sentiment reflects a positive impact on operational efficiency, making Callsite Solutions a promising partner for healthcare organizations seeking reliable call center solutions. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Healthcare Institution (5.0/5, Jun 22, 2022): A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service. [Read Full Review](https://clutch.co/go-to-review/callsite-solutions/23941) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/callsite-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Infinity Center BPO](https://clutch.co/profile/infinity-center-bpo) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ciudad de Guatemala, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description Infinity Center BPO is a contact center service provider specializing in telemarketing and customer care services. Reviewers highlight their impressive performance in increasing sales by 30% and managing high call volumes. Their personalized service approach and effective communication, despite minor cultural differences, have been well-received, with over 90% of feedback being positive. [Visit Website](https://infinitycenterbpo.com/) #### 1 review mentions Call Center Services Call Center Services for Energy Solutions Company 5.0/5 — An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff. - 1 of 1 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/infinity-center-bpo/155684) #### Experience in 1 industry Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives. [Read All Reviews](https://clutch.co/profile/infinity-center-bpo?verified=true#reviews) ##### Energy & natural resources Experience Infinity Center BPO demonstrates strong expertise in the Energy & natural resources sector, particularly in call center services and marketing support. Clients have reported a notable 30% increase in sales due to their efficient handling of campaigns and impressive call volume management. Their personalized service and proactive problem-solving approach have been highlighted as key strengths. Overall sentiment is positive, with clients recommending proactive communication and clear project scopes for effective collaboration. - 1 review for energy & natural resources industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Energy Solutions Company (5.0/5, Aug 26, 2022): An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff. [Read Full Review](https://clutch.co/go-to-review/infinity-center-bpo/155684) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved. [Read All Reviews](https://clutch.co/profile/infinity-center-bpo?verified=true#reviews) - $200,000 to $999,999 (1 reviews) #### 50% of employees work in Ciudad de Guatemala office Ciudad de Guatemala, Guatemala 5-45 7A Avenida 50 - 75 employees (502) 2375-0025 [See All Locations (2)](https://clutch.co/profile/infinity-center-bpo#location) --- ### [Origen BPO](https://clutch.co/profile/origen-bpo) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 10% Recruiting - 15% Sales Outsourcing - 10% Staffing #### Company description Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships. [Visit Website](https://www.origenbpo.com) #### High-quality work Origen BPO has received positive feedback for delivering high-quality work, particularly in customer support and help desk operations. A CEO noted that their clients' perception of services has improved since engaging Origen BPO, emphasizing that 'the work is done correctly.' Additionally, the client praised the reliability and responsiveness of their team, stating, 'we have a close connection every time we need.' Overall, the sentiment reflects satisfaction with the quality of service provided. #### 1 review mentions Call Center Services Customer Support for IT Consulting Firm 5.0/5 — Origen BPO provides ongoing customer support services for an IT consultant firm.  - 1 of 1 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/origen-bpo/157442) #### Experience in 1 industry Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions. [Read All Reviews](https://clutch.co/profile/origen-bpo?verified=true#reviews) ##### Business services Experience Origen BPO demonstrates significant expertise in the Business services industry, particularly in customer support and help desk operations. Clients have noted an improvement in customer perception due to Origen's effective service delivery. The company is praised for its reliable communication and strong client relationships, showcasing its commitment to quality and responsiveness. Overall, Origen BPO is well-regarded for its professionalism and ability to enhance client satisfaction, making it a suitable partner for businesses seeking support in this sector. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for IT Consulting Firm (5.0/5, Sep 8, 2022): Origen BPO provides ongoing customer support services for an IT consultant firm.  [Read Full Review](https://clutch.co/go-to-review/origen-bpo/157442) #### 5.0 out of 5.0 rating for cost What Clients Have Said Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value. [Read All Reviews](https://clutch.co/profile/origen-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [SuperStaff](https://clutch.co/profile/superstaff) #### 4.8 out of 5 star rating (10 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 5% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% Procurement Support - 10% Supply Chain Management #### Company description SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services. [Visit Website](https://www.superstaff.com) #### Professional Clients consistently commend SuperStaff for their professionalism and responsiveness. One client noted their 'strict professionalism from top to bottom' and highlighted the team's thorough vetting process and problem-solving abilities. Another client appreciated the quick responses from the team leaders and agents, stating they 'tried to study by themselves to get better.' Overall, the sentiment reflects a high level of satisfaction with SuperStaff's professional approach to project management and customer service. - Logistics & Customer Support Services for Logistics Co (4.5/5, Oct 9, 2025): SuperStaff management is alert, responsive, and transparent. Yes, the management team at SuperStaff responds quickly and always gives us satisfactory results, regardless of the ask. The strict professionalism from top to bottom. SuperStaff is extremely thorough in their vetting process and they work tirelessly to solve any problem we throw their way. [Read Full Review](https://clutch.co/go-to-review/superstaff/412327) - Call Center Services for Movie Content Creation Company (4.5/5, Oct 9, 2025): They are professional at running Call center with experienced agents, hired staff in a short period of time. They also did their best to meet the timeline. I really appreciate that. [Read Full Review](https://clutch.co/go-to-review/superstaff/412392) #### Experience in 3 industries SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries. [Read All Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) ##### Logistics & Supply Chain Experience SuperStaff has demonstrated significant expertise in the Logistics & Supply Chain industry, providing valuable support to Dropoff, Inc. in enhancing their overnight dispatch operations. Clients have praised their responsive management, professionalism, and ability to deliver measurable improvements in performance metrics, including faster response times and higher on-time delivery rates. Overall, SuperStaff's strong cultural alignment, transparency, and problem-solving capabilities indicate a solid fit for companies seeking reliable logistics and operational support. - 1 review for logistics & supply chain industry - Unknown avg. project cost - Logistics & Customer Support Services for Logistics Co (4.5/5, Oct 9, 2025): SuperStaff provides logistics and customer support services for a logistics company. The team handles inbound and outbound customer calls, order assignment, driver monitoring, and other logistical tasks. [Read Full Review](https://clutch.co/go-to-review/superstaff/412327) ##### Arts, entertainment & music Experience The reviews highlight SuperStaff's strong performance in the Arts, entertainment & music industry, particularly in customer support and technical issue resolution. Clients commend their professionalism, quick adaptation to specialized systems, and effective communication, which resulted in improved customer satisfaction scores. However, there are concerns about the accuracy of technical guidance and the need for better training alignment with real-world applications. Overall, SuperStaff is seen as a reliable partner for businesses looking to enhance their operational efficiency in this sector. - 2 reviews for arts, entertainment & music industry - $50,000 – $199,999 avg. project cost - Call Center Services for Movie Content Creation Company (4.5/5, Oct 9, 2025): SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. [Read Full Review](https://clutch.co/go-to-review/superstaff/412392) - BPO Services for Entertainment Company (4.0/5, Oct 13, 2025): SuperStaff provides BPO services for an entertainment company. The team handles the front-line resolution center for routine and moderate issues and provides documentation for those that require escalation. [Read Full Review](https://clutch.co/go-to-review/superstaff/412832) #### Completed projects in 2 countries - South Korea (2 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) #### 31% of employees work in Medellín office Medellín, Colombia Street 7D #43A-40. Offices: 7-11, Medellin 101 - 150 employees [See All Locations (2)](https://clutch.co/profile/superstaff#location) --- ### [Expansion Americas](https://clutch.co/profile/expansion-americas) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 20% Demand Generation Marketing - 25% Generative AI - 25% Market Research - 30% Sales Outsourcing #### Company description Expansion Americas is a business development and market research firm specializing in lead generation, market intelligence, and strategic advisory services across various industries. Reviews highlight their strong market knowledge, with impressive results such as a 35% conversion rate and a 520% pipeline growth, and a high level of customer satisfaction, as evidenced by 100% positive feedback with no indicated areas for improvement. [Visit Website](https://expansionamericas.com/) #### Great project management Clients have consistently praised Expansion Americas for their outstanding project management capabilities. One client noted the team's high seniority, flexibility, and agility, which significantly contributed to exceeding international revenue expectations by over 165% year-over-year. The effectiveness of their project management was highlighted as a key factor in generating approximately 20 qualified leads per month, demonstrating their ability to deliver impressive results while maintaining strong communication throughout the engagement. #### Reviewed 4 times in the past 6 months Recent reviews of Expansion Americas reflect a highly positive sentiment, highlighting their effectiveness in lead generation and market research. Clients commend their timely delivery and organizational skills. Specific feedback includes a 35% conversion rate and 520% pipeline growth for an education company, and a 165% increase in international revenue for a nonprofit. Clients appreciate the team's market knowledge and the alignment of company values, with no significant areas identified for improvement. - 4 of 4 reviews are 5 stars - Less than $10,000 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/expansion-americas?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries Expansion Americas has demonstrated expertise across three industries: Real Estate, Education, and Non-Profit. In Real Estate, they excelled in market research and lead generation, receiving positive feedback for their comprehensive advisory services. In Education, they delivered impressive results in lead generation and conversion rates. Their work with Non-Profit organizations resulted in significant revenue growth and effective B2B outreach. Overall, sentiment across all sectors is highly positive, indicating strong alignment with client needs and successful outcomes. [Read All Reviews](https://clutch.co/profile/expansion-americas?verified=true#reviews) ##### Real estate Experience Expansion Americas has demonstrated significant expertise in the real estate sector, providing market research and business development support tailored to clients' needs. Clients have praised their holistic approach and timely project management, which has led to concrete business opportunities. Their deep understanding of market trends and client requirements, coupled with a professional team, positions them as a valuable partner for businesses seeking growth in the real estate industry. - 2 reviews for real estate industry - 2 reviews are 5 stars - Unknown avg. project cost - Business Consulting for Real Estate Firm (5.0/5, Apr 15, 2026): Expansion Americas provided market research and business prospecting services for a real estate firm. The team offered guidance based on market trends and generated commercial opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/expansion-americas/450336) - Commercial Property Management for Real Estate Company (5.0/5, Apr 28, 2026): Expansion Americas has provided market research and business development support for a real estate company. The team has introduced the client to a potential lead and showcased their market expertise. [Read Full Review](https://clutch.co/go-to-review/expansion-americas/453389) ##### Education Experience Expansion Americas has demonstrated significant expertise in the Education industry, particularly in lead generation and partnership development with international universities. Clients have praised their comprehensive go-to-market strategies, which resulted in impressive outcomes, including a 35% conversion rate and 520% pipeline growth. Their strong alignment with client values, effective communication, and commitment to delivering timely results further enhance their reputation. Overall, they are positioned as a solid partner for educational organizations seeking growth and market expansion. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Academic Institution (5.0/5, Apr 14, 2026): Expansion Americas provided lead generation services for an academic institution. The team was responsible for the entire go-to-market strategy, including market research and business intelligence. [Read Full Review](https://clutch.co/go-to-review/expansion-americas/450121) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently report that Expansion Americas offers good value for money, often highlighting their competitive pricing and effective results. One client noted that their pricing fit within budget while delivering significant outcomes, including a 35% conversion rate and 520% pipeline growth. Another mentioned a 165% increase in international revenue, attributing this success to the company's cost-effective services. Overall, the sentiment around their pricing and value proposition is positive, with multiple clients expressing satisfaction with the return on investment. [Read All Reviews](https://clutch.co/profile/expansion-americas?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Condor Digital Services LLC](https://clutch.co/profile/condor-digital-services) #### 5 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Content Marketing - 10% CRM Consulting and SI - 10% Marketing Strategy - 10% Sales Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing - 10% Video Production - 10% Web Design - 10% Web Development #### Company description Condor Digital Services LLC is a digital marketing and web design agency known for its comprehensive support across multiple marketing channels, including SEO, CRM management, and website design. They consistently deliver projects on time and maintain excellent communication, with 100% of reviewers praising their collaboration and organizational skills. The company is frequently highlighted for its cultural fit and value for cost. [Visit Website](https://condoragency.com/) #### Great project management Clients have consistently praised Condor Digital Services LLC for their exceptional project management capabilities. One client noted that Condor operates as an extension of their team, demonstrating strong adaptability and a proactive approach to meeting marketing goals. The ability to deliver items on time and respond effectively to client needs has been highlighted as a key strength, contributing to a positive partnership dynamic. - Web Design, CRM Mgmt & Digital Mrktg for Outsourcing Company (5.0/5, Sep 25, 2023): Condor has very good project management skills and operates as an extension of our team. [Read Full Review](https://clutch.co/go-to-review/condor-digital-services/235508) #### Experience in 3 industries Condor Digital Services LLC has demonstrated strong expertise in the business services and consulting industries, particularly in digital marketing strategies, web design, and lead generation. Clients have praised their responsiveness, project management, and ability to integrate seamlessly with existing teams. Overall sentiment is highly positive, highlighting their capacity to deliver results and establish strong partnerships. This provider is well-suited for companies seeking support in marketing, operational optimization, and digital strategy. [Read All Reviews](https://clutch.co/profile/condor-digital-services?verified=true#reviews) ##### Consulting Experience Condor Digital Services LLC receives commendations for their expertise in website redesign and marketing optimization for consulting clients. Their strong project management, characterized by excellent communication and attention to detail, leads to increased market reach and conversions. Clients appreciate their organizational skills and responsiveness, highlighting a collaborative culture that consistently meets objectives. Overall, Condor Digital Services LLC is positioned as a valuable partner for consulting firms seeking effective digital solutions. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Web & Marketing Design for Research & Analyst Firm (5.0/5, Sep 21, 2023): Condor Digital Services LLC provides web design services for a research and analyst firm. The team offers assistance with streamlining the firm's marketing design and strategic efforts. [Read Full Review](https://clutch.co/go-to-review/condor-digital-services/234650) ##### Business services Experience Condor Digital Services LLC has received positive feedback in the Business services industry, highlighting their strong project management, adaptability, and expertise in marketing initiatives such as SEO, web design, and lead generation. Clients appreciate their collaborative approach, cultural fit, and the value they provide as an extension of their teams. Overall, sentiments reflect satisfaction with deliverables and measurable outcomes, positioning Condor as a reliable partner for organizations seeking to enhance operational performance. - 2 reviews for business services industry - 2 reviews are 5 stars - Unknown avg. project cost - Digital Marketing Services for Management Consulting Firm (5.0/5, Sep 19, 2023): Condor Digital Services LLC is the primary web development partner of a management consulting firm. The team is also responsible for brand amplification, paid digital advertising, and SEO support. [Read Full Review](https://clutch.co/go-to-review/condor-digital-services/233941) - Web Design, CRM Mgmt & Digital Mrktg for Outsourcing Company (5.0/5, Sep 25, 2023): An outsourcing company has hired Condor Digital Services LLC to support their marketing efforts, including SEO, email marketing, and paid advertising. They also provide CRM management and web design support. [Read Full Review](https://clutch.co/go-to-review/condor-digital-services/235508) #### 5.0 out of 5.0 rating for cost What Clients Have Said Condor Digital Services LLC has received positive feedback regarding their cost and value for money. Clients highlighted that their pricing aligns with budget expectations, with one remarking on the 'good value for cost.' Additionally, they were praised for delivering projects on time and maintaining a strong communication flow, which enhances perceived value. Overall, the sentiment is favorable, with clients appreciating the balance between quality service and affordability. [Read All Reviews](https://clutch.co/profile/condor-digital-services?verified=true#reviews) #### Completed projects in 3 cities - Boca Raton, Florida (1 projects) - Fort Lauderdale, Florida (2 projects) - Plantation, Florida (1 projects) [View Reviews](https://clutch.co/profile/condor-digital-services?verified=true#reviews) --- ### [LinkSolution](https://clutch.co/profile/linksolution) #### 4.7 out of 5 star rating (12 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Buenos Aires, Argentina #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 20% Application Management & Support - 15% Customer Service Outsourcing - 20% IT Managed Services - 10% Sales Outsourcing #### Company description LinkSolution offers comprehensive Call Center Services, including both inbound and outbound call handling, with a strong focus on customer support and telephonic assistance. The company is consistently praised for its excellent project management and ability to meet customer needs, with 100% of reviews highlighting their attentive service and positive outcomes. Reviewers commend LinkSolution's commitment to continuous improvement and professional client accompaniment. [Visit Website](https://www.linksolution.com.ar/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 2 reviews mention Call Center Services Call Center Services for Medical Equipment Manufacturer 4.5/5 — LinkSolution provides call center services for a medical equipment manufacturer. They're  tasked with addressing and resolving incident reports submitted by internal users. - 1 of 2 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/linksolution/252892) #### Experience in 4 industries LinkSolution has garnered positive feedback across multiple industries, including Financial Services, Automotive, Energy & Natural Resources, and Consumer Products. Clients commend their expertise in project management, customer support, and adaptability, especially in complex scenarios like mergers and infrastructure management. Notably, they excel in providing skilled professionals and tailored solutions, resulting in improved efficiency and satisfaction. Overall, they are deemed a strong fit for organizations seeking reliable partners in these sectors, particularly in technical and operational roles. [Read All Reviews](https://clutch.co/profile/linksolution?verified=true#reviews) ##### Other Industry Experience LinkSolution has demonstrated strong expertise in providing call center services within the Other Industry sector. Clients have praised their commitment to projects and adaptability in evolving services to meet changing needs. Their effective communication and collaborative approach have built solid relationships, leading to positive project outcomes. While there is room for improvement in the hiring process, overall sentiment is highly favorable, making LinkSolution a compelling choice for businesses seeking reliable support in the Other Industry. - 1 review for other industry industry - $50,000 – $199,999 avg. project cost - BPO Services for Tobacco Company (4.0/5, Aug 9, 2021): A tobacco firm provides all the guidelines and training needed by LinkSolution. The team's agents are in charge of answering calls and messages. They also have one agent who provides back-office services. [Read Full Review](https://clutch.co/go-to-review/linksolution/103338) ##### Consumer Products Experience LinkSolution demonstrates strong expertise in the Consumer Products industry, evidenced by their commitment to customer service and satisfaction. Clients appreciate their attentive project management and proactive approach in identifying improvement opportunities. Notably, one Consumer Products company highlighted LinkSolution's effective communication and support throughout their project, leading to successful outcomes without any noted areas for improvement. This positive feedback suggests LinkSolution is a reliable partner for businesses seeking to enhance their customer service capabilities. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for Consumer Products Co (5.0/5, Aug 30, 2023): LinkSolution helped a consumer products distribution company with their customer service efforts. Their work included providing guidance and consulting throughout the project. [Read Full Review](https://clutch.co/go-to-review/linksolution/220750) ##### Financial services Experience LinkSolution has demonstrated strong expertise in the Financial services industry, particularly in providing customer support and technical infrastructure solutions. Clients commend their professionalism, flexibility, and ability to adapt to changing project requirements, leading to successful project outcomes. Their long-term collaboration with financial institutions highlights their reliability and effective communication. Potential clients can trust LinkSolution's capability to contribute positively to their projects in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Infrastructure Services for Global Bank (4.5/5, Jan 14, 2021): While merging branch locations, a global bank hired LinkSolution to facilitate the technological aspect of the move. The team worked on infrastructure, inventory control, and software installation. [Read Full Review](https://clutch.co/go-to-review/linksolution/35432) - Customer & Technical Support for Banking Firm (5.0/5, Sep 7, 2021): LinkSolution helps a financial institution to accomplish their projects by providing qualified workers including skilled technicians. They primarily support the company with customer support services. [Read Full Review](https://clutch.co/go-to-review/linksolution/126979) ##### Logistics & Supply Chain Experience LinkSolution demonstrates strong expertise in the Logistics & Supply Chain sector, particularly in GPS fleet management and telephony infrastructure. Clients commend their high-skilled professionals and their ability to function as a collaborative partner. The seamless integration of their services, including MDM solutions, highlights their commitment to enhancing operational efficiency. The positive sentiment reflects their impressive project management capabilities and effective communication, making them a suitable choice for businesses seeking reliable support in the Logistics & Supply Chain industry. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telecommunication Services for Turnkey Project Initiative (5.0/5, Aug 19, 2021): LinkSolution is handling a whole turnkey project initiative. This meant managing different telephony solutions, including mobile phones, and integrating that solution to a GPS. [Read Full Review](https://clutch.co/go-to-review/linksolution/111340) ##### Energy & natural resources Experience LinkSolution has demonstrated strong expertise in the Energy & natural resources industry by successfully implementing a Change Management system for data centers, leading to a significant reduction in operational inefficiencies. Client feedback indicates a notable increase in monitoring effectiveness and a 60% reduction in technician hours spent on equipment surveys. Their commitment to innovative solutions and adaptability positions LinkSolution as a valuable partner for future projects within the sector. - 1 review for energy & natural resources industry - $50,000 – $199,999 avg. project cost - Data Center Inventory System for Oil & Energy Firm (4.0/5, Nov 3, 2020): LinkSolution crafted a data center control system for an oil and energy company. The system allowed the client to monitor their server, handle their change management, and apply patches to their servers. [Read Full Review](https://clutch.co/go-to-review/linksolution/105313) ##### Automotive Experience LinkSolution demonstrates strong expertise in the Automotive industry, particularly in .NET development and call center services. Clients report a continuous partnership spanning several years, highlighting the company's reliability in meeting deadlines and delivering positive results. The provision of skilled personnel and a commitment to ongoing training reflect their strengths in supporting diverse development and infrastructure projects. Overall, LinkSolution is positioned as a valuable partner for automotive businesses seeking technical support and operational excellence. - 1 review for automotive industry - Unknown avg. project cost - Development & Call Center Services for Automotive Company (4.5/5, Dec 9, 2020): LinkSolution supports an automotive company’s various development projects, providing .NET and infrastructure resources as needed. They also provide call center services. [Read Full Review](https://clutch.co/go-to-review/linksolution/133884) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with LinkSolution's overall cost and value for money. One client noted their investment of $150,000 over nearly a decade, highlighting the positive outcomes and ongoing collaboration. Another client mentioned spending $50,000–$100,000, appreciating LinkSolution's commitment to service improvement despite pricing concerns typical of the industry. Overall, feedback reflects a strong sentiment of value derived from their skilled professionals and responsive service, making them a reliable partner for various projects. [Read All Reviews](https://clutch.co/profile/linksolution?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - Less than $10,000 (1 reviews) #### Very responsive LinkSolution is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Combine Global Recruitment](https://clutch.co/profile/combine-global-recruitment) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - 10 - 49 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 10% Customer Service Outsourcing - 10% Executive Search - 15% HR Outsourcing - 30% Recruiting - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing - 15% Staffing #### Company description Combine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive. [Visit Website](https://combinegr.com/) #### Transparent The sentiment regarding transparency in Combine Global Recruitment's service is highly positive. Clients appreciated the thorough and detailed candidate data provided, which facilitated informed decision-making. Additionally, the fluid and constructive communication between teams was highlighted, allowing for expedited project completion. One client noted the company's ability to understand their core business needs, contributing to assertive and rapid results. Overall, the feedback reflects a strong commitment to transparency and effective collaboration. #### Experience in 1 industry Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions. [Read All Reviews](https://clutch.co/profile/combine-global-recruitment?verified=true#reviews) ##### Logistics & Supply Chain Experience Combine Global Recruitment demonstrates significant expertise in the Logistics & Supply Chain industry, particularly in structuring management teams for fast-growing companies. Clients praise their holistic approach and ability to provide comprehensive candidate data, which enhances decision-making. The seamless communication and proactive engagement from their team contribute to efficient workflows. Overall, feedback reflects strong satisfaction with their strategic impact and the ability to meet aggressive market demands, making them a suitable partner for companies in this sector. - 1 review for logistics & supply chain industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR Services for Digital Freight Forwarding Company (5.0/5, Jul 20, 2022): Combine Global Recruitment provided HR services for a digital freight forwarder. They helped scale the client's fast-growing company, including the recruitment and restructuring of their team. [Read Full Review](https://clutch.co/go-to-review/combine-global-recruitment/150857) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value. [Read All Reviews](https://clutch.co/profile/combine-global-recruitment?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Very responsive Combine Global Recruitment is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [CIENCE Technologies](https://clutch.co/profile/cience-technologies) #### 4.2 out of 5 star rating (142 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Guadalajara, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 40% Call Center Services - 10% Email Marketing - 30% Sales Outsourcing - 10% Direct Marketing #### Company description CIENCE Technologies is a company specializing in outbound call center, telemarketing, and customer support services aimed at lead generation and sales development. Reviews exhibit a mixed performance with approximately 50% of clients expressing satisfaction with their outreach capabilities, while the other half report unmet expectations and poor results. Notably, 60% of reviewers cited issues with project management and sales team performance. [Visit Website](https://www.cience.com/?utm_source=clutch&utm_medium=referral) #### Experience in 15 industries CIENCE Technologies has demonstrated a wide-ranging impact across industries such as Security, Retail, Food & Beverage, Financial Services, and IT. Positive feedback highlights their expertise in lead generation and lead management, particularly in generating meetings and cultivating prospects. While clients in Retail and Financial Services reported improved appointment rates, others in Food & Beverage and IT expressed disappointment due to unqualified leads and high turnover rates. Overall, sentiment varies by industry, with Retail and IT clients often praising CIENCE's efficiency, while others noted concerns about service quality and results. [Read All Reviews](https://clutch.co/profile/cience-technologies?verified=true#reviews) ##### Software Experience CIENCE Technologies demonstrates strong expertise in the Software industry, particularly in data-driven outreach strategies. Client feedback highlights their efficiency, responsiveness, and ability to deliver targeted results, evidenced by significant engagement and new signups for clients. Their friendly and knowledgeable team fosters positive collaborations, making them a recommended choice for businesses seeking impactful solutions in software marketing and outreach. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Contact & Market Data for Financial Software Provider (5.0/5, Jun 19, 2020): CIENCE Technologies corrected the errors of a previous vendor, testing email and LinkedIn outreach. The team also compiled a list and provided a checklist that outlined the target audience. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/116984) ##### Financial services Experience CIENCE Technologies has received positive feedback from clients in the Financial Services industry, highlighting their expertise in lead generation and marketing strategies. Clients appreciate their tailored approach, responsiveness, and ability to understand unique business needs. Successful outcomes include increased appointments, contracts, and a high rate of client engagement. Overall, CIENCE is seen as a valuable partner for companies seeking effective outreach and marketing support within the financial sector. - 10 reviews for financial services industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Fintech Company (4.5/5, May 9, 2022): CIENCE Technologies provides ongoing call center services for a fintech company. The goal is to acquire more leads for the client’s sales department. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/18429) - Inbound Marketing Strategy for FinTech Company (5.0/5, Jan 4, 2018): CIENCE provides ongoing inbound marketing for a financial technology startup. They generate leads by identifying potential clients and contacting them to set up appointments. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/38846) - Digital Marketing for Construction Lending Company (5.0/5, Sep 9, 2020): CIENCE Technologies marketed to contractors across the country on behalf of a lending company. They created an email marketing, cold call, and LinkedIn campaign. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/59308) - Lead Generation for Financial Services Company (5.0/5, Nov 7, 2020): CIENCE Technologies is providing outbound calling and research validation for a financial services company. Their aim is to expand the company’s outreach into various professional services markets. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/108959) - Lead Gen & Sales for Custom Financial Company (5.0/5, Aug 13, 2018): CIENCE Technologies offers customized sales support for a financial company. A full-time representative from their team works to fulfill unique sales cycles and provide specific user interaction. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/110076) - Call Center Services for Fintech Company (4.5/5, Jan 21, 2022): A fintech company hired CIENCE Technologies for call center services. They created an omnichannel outreach program that included phone calls, emails, and social media. The team wrote scripts for all channels. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/118726) - Marketing & Advertising for Financial Services Company (4.0/5, Feb 1, 2022): CIENCE Technologies manages a financial firm's marketing and advertising strategies. Their work involves crafting content for the company's website, email, and more. Four people are working on the project. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/129788) - Marketing & Advertising for Insurance Company (4.0/5, Apr 21, 2021): An insurance company hired CIENCE Technologies to generate leads. They'd send out emails and follow up with phone calls to schedule appointments for the insurance sales team to meet with potential agents. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/130959) - Prospect Research & Outreach for B2B Technology Company (5.0/5, Nov 8, 2022): CIENCE Technologies is hired by a B2B company for appointment scheduling services. The team identifies and contacts new prospects through emails, phone calls, and social media outreach. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/165988) - Demand Generation & Email Mktg for Financial Services Co (5.0/5, Aug 13, 2024): CIENCE Technologies has increased a pipeline through net new customers for a financial services company. The team has assisted with target accounts strategy and helped the client acquire data. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/307193) ##### Healthcare Experience CIENCE Technologies demonstrates strong expertise in the Healthcare sector, particularly in lead generation and appointment setting for healthcare software solutions. Clients commend their ability to quickly understand complex sales processes and exceed performance targets. The efficient collaboration established over time highlights their commitment to client success. Overall, their proactive approach and effective strategies make them a suitable partner for healthcare businesses seeking growth and enhanced operational efficiency. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen and Sales Sourcing for Healthcare Software Co. (5.0/5, Apr 9, 2019): CIENCE Technologies provides lead generation and sales sourcing for a software company. They create content, manage email cadence, generate lead sources, and make outbound calls. This review was updated by the client on August 15th, 2019. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/86357) ##### Retail Experience CIENCE Technologies has demonstrated strong expertise in the Retail sector, particularly in lead generation and outreach for brands and ecommerce companies. Clients have praised their thorough approach, timely delivery, and effective coordination among team members, leading to scheduled meetings with key decision-makers. While some areas, such as content creation, were noted for improvement, overall sentiment reflects satisfaction with CIENCE's ability to generate valuable leads and enhance business development efforts. - 2 reviews for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Omni-Channel Lead Generation for Marketplace Management (5.0/5, Nov 8, 2019): CIENCE Technologies provided B2B outbound lead generation services, targeting multimillion-dollar brands that sell consumer products. The engagement lasted 4 months in preparation for the holiday season. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/82400) - Lead Generation for Vehicle Repair Co (4.5/5, Oct 18, 2024): CIENCE Technologies provides lead generation services for a vehicle repair company. The team has created a targeted group of prospects and generated leads using the client's content. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/323611) ##### Food & Beverage Experience CIENCE Technologies has received negative feedback from the Food & Beverage sector, particularly highlighting issues with lead generation services for companies like Bake Me A Wish!. Clients reported receiving fabricated leads, leading to significant dissatisfaction and a loss of trust. The overarching sentiment indicates that potential clients may face risks in engaging CIENCE for lead generation, as the expertise claimed by the company does not align with the experiences shared by clients in this industry. - 1 review for food & beverage industry - $10,000 – $49,000 avg. project cost - B2B Lead Generation Services for Online Gourmet Gifting Co (0.5/5, Sep 16, 2024): An online gourmet gifting company hired CIENCE Technologies to provide B2B lead generation services. The team was responsible for generating 250 qualified leads. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/314754) ##### Consumer Products Experience CIENCE Technologies has demonstrated strong expertise in the Consumer Products sector, particularly in enhancing brand awareness and generating leads for emerging companies. Their comprehensive approach includes tailored marketing campaigns, meticulous customer profiling, and effective communication strategies that align closely with client needs. Feedback highlights their collaborative nature, impactful results—such as 75 generated appointments—and the seamless integration of their team with client operations. Overall, clients appreciate CIENCE's ability to adapt and optimize strategies, making them a valuable partner in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation & Strategy for Robotic Furniture Company (5.0/5, Sep 16, 2020): After determining ideal customer profiles, CIENCE Technologies began managing lead generation efforts. They’ve also created visual and written content for the website and have managed multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/65309) ##### Other Industry Experience CIENCE Technologies has received mixed feedback from clients in the Other Industry sector. While one client praised their proactive approach and effective lead generation, noting that they successfully booked 15 targeted meetings, another expressed deep dissatisfaction, citing poor quality leads and ineffective project management. Overall, CIENCE demonstrates a capacity to deliver organized SDR services, although inconsistencies and initial challenges have been reported. Potential clients should weigh their need for structured support against the risk of variable performance. - 2 reviews for other industry industry - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Building Management Company (4.0/5, Jul 14, 2022): CIENCE Technologies provides outsourced SDR services, reaching out to a target audience and setting up meetings with targeted titles. They've also helped put together internal playbooks for the client. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/150028) - BPO for E-Learning Providers Company (0.5/5, Nov 16, 2022): An e-learning company tasked CIENCE Technologies with BPO endeavors. They were responsible for providing outbound lead generation appointments to help the client introduce their business to the market. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/167408) ##### Human Resources Experience CIENCE Technologies has received positive feedback from clients in the Human Resources industry, highlighting their expertise in lead generation and marketing strategies. Clients praised their commitment, effective communication, and the quality of their team, which includes skilled sales development representatives and account managers. The impact of their services is evident through increased brand awareness and solid lead acquisition. However, some noted challenges in content creation and initial misalignment in target audience identification, suggesting clarity in objectives for optimal results. - 2 reviews for human resources industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Marketing Strategy for Vendor Management Software Company (5.0/5, Mar 21, 2018): CIENCE Technologies worked on marketing strategy, identifying leads that met certain criteria, marketing the leads, and then continuing to manage them. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/61528) - Lead Generation for SaaS Platform Provider (5.0/5, Oct 28, 2022): CIENCE Technologies delivered lead generation services for a SaaS platform provider.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/164306) ##### Pharmaceuticals Experience CIENCE Technologies has demonstrated expertise in lead generation for the Pharmaceuticals industry, particularly benefiting biotech and pharma companies seeking specialized services. Clients appreciate their diligent outreach and access to a multi-disciplinary team, which enhances service delivery. Feedback indicates initial challenges in targeting the right audience were effectively addressed, leading to high-quality leads. Overall, sentiment is positive regarding CIENCE's adaptability, communication, and impactful contribution to clients' lead generation efforts. - 1 review for pharmaceuticals industry - $50,000 – $199,999 avg. project cost - Lead Generation Campaigns for Contract Research Organization (4.5/5, Sep 19, 2022): CIENCE Technologies is providing lead generation services to a biometrics contract research organization. They've leveraged the client's marketing materials using some elements of Google Ads. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/158807) ##### Logistics & Supply Chain Experience CIENCE Technologies has demonstrated expertise in sales development for the Logistics & Supply Chain industry, particularly by providing trained representatives and a structured outreach process. Clients appreciate their thorough approach and effective communication, which includes timely updates and feedback mechanisms. However, feedback indicates a lack of industry-specific knowledge can hinder performance in more technical sales contexts. Overall, CIENCE is well-suited for companies with less technical sales processes, while more specialized needs may require additional consideration. - 1 review for logistics & supply chain industry - $50,000 – $199,999 avg. project cost - Sales Rep Outsourcing & Customer Outreach for Tech Firm (4.0/5, Apr 14, 2022): CIENCE Technologies provides sales services to a trucking technology services company. The team ramps up the firm’s sales development efforts by providing resources that reach out to prospective customers.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/2796) ##### Education Experience CIENCE Technologies has demonstrated strong expertise in the Education sector, particularly in lead generation and market research. Clients noted their ability to deliver quality leads and align with specific goals, enhancing sales meetings and refining target strategies. The team's commitment to transparency, adaptability, and data-driven results received positive feedback. Despite some suggestions for improvement in collaboration and strategic insights, overall sentiment indicates that CIENCE is a solid choice for companies seeking effective outreach solutions in the Education market. - 4 reviews for education industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outbound Marketing for Training Company (3.5/5, Mar 17, 2022): CIENCE Technologies provided outbound marketing services for a training company. They gathered leads and executed email, LinkedIn, and phone marketing campaigns.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/13637) - Lead Generation Services for EdTech Company (5.0/5, Jan 7, 2021): After conducting research, CIENCE Technologies created email and phone scripts to target potential customers. The team reached out to those customers, ran statistical analysis, and booked demo appointments. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/29700) - Marketing for Education Professional Services Company (5.0/5, Dec 8, 2020): CIENCE Technologies has developed a playbook to drive business from potential nonprofit clients. The book includes display ads, landing pages, email drafts, and call scripts to help reps book sales meetings. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/133331) - SDR Outsourcing for Virtual Peer Coaching Platform (5.0/5, Jul 27, 2020): CIENCE Technologies provided sales development services to enhance lead generation initiatives for a peer coaching platform. They directed email outreach campaigns, built a landing page, and wrote copy. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/145622) ##### Telecommunications Experience CIENCE Technologies has received positive feedback from clients in the Telecommunications industry, underscoring their expertise in lead qualification and outreach strategies. Clients commend their project management skills, responsiveness, and ability to exceed appointment-setting goals. Their comprehensive marketing campaigns, including call center services and tailored outreach, have significantly enhanced clients' sales capabilities. Overall, CIENCE Technologies is viewed as a reliable partner for Telecommunications companies seeking to improve their market presence and generate high-quality leads. - 3 reviews for telecommunications industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Digital Marketing, Research & Design for Internet Provider (5.0/5, Jun 15, 2021): CIENCE Technologies headed the email and LinkedIn marketing efforts of an internet provider. The team aided in market research to identify areas of target based on geography. They also designed a landing page. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/55032) - Call Center Services for Wireless Network Provider (4.5/5, Jun 16, 2021): CIENCE Technologies supports a network provider's outreach marketing campaign through their call center services. The team contacts targeted clients before forwarding these to the sales team for negotiation. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/56660) - Lead Gen & Research for Large Communications Company (5.0/5, Apr 18, 2019): CIENCE Technologies delivered lead qualification services for a communications company. They conducted research and outreach to potential customers using information collected at trade shows. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/90930) ##### Environmental Services Experience CIENCE Technologies demonstrates strong expertise in the Environmental Services industry, particularly in facilitating connections between clients and HVAC companies. Clients report a positive impact, noting high meeting generation and effective communication strategies. The company's ability to adapt and manage client-specific needs is highlighted, although challenges arise in addressing complex technical inquiries. Overall, CIENCE Technologies is regarded as a valuable partner for businesses seeking to enhance their outreach and sales efforts in this sector. - 1 review for environmental services industry - $10,000 – $49,000 avg. project cost - Call Center & Voice Services for Pathogen Elimination Co (4.5/5, Mar 22, 2021): CIENCE Technologies handles email marketing and call center services for a pathogen elimination company. Their team contacts decision-making individuals at HVAC companies converts turns leads into appointments. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/103657) ##### Automotive Experience CIENCE Technologies demonstrates strong expertise in lead generation for the Automotive industry, effectively assisting clients in reaching critical market segments. One client praised their high level of organization, efficiency, and team knowledge, noting impressive results, such as lead generation and scheduled demos within a week. Overall sentiment reflects confidence in CIENCE's ability to deliver tailored solutions and valuable insights, making them a promising partner for businesses seeking growth in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Crash Avoidance Software Company (5.0/5, Jan 28, 2020): Cience provided lead generation services in several fleet market segments through email and calls for a crash avoidance software company.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/127512) ##### Hospitality & leisure Experience CIENCE Technologies has received positive feedback from clients in the Hospitality & leisure industry, particularly for their expertise in lead generation and data management. Clients highlighted their responsiveness and ability to generate qualified leads, contributing significantly to business growth. While some project management aspects could be enhanced, the overall sentiment indicates a strong partnership that delivers value, making CIENCE a suitable choice for businesses seeking effective sales development services in the hospitality sector. - 2 reviews for hospitality & leisure industry - $10,000 – $49,000 avg. project cost - Lead Generation & CRM Strategy for Hospitality & Travel Platform (3.5/5, Nov 17, 2017): CIENCE is responsible for ongoing lead generation and comprehensive CRM strategies. This includes customer research, Salesforce CRM database cleansing, sales funnel reporting/organization, and KPI reporting. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/29392) - Lead Gen & Research for Travel Company (3.5/5, Sep 6, 2018): CIENCE Technologies works on lead generation, providing services like copywriting and web design. They conduct research to help find and market to prospective clients. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/118930) ##### Legal Experience CIENCE Technologies has demonstrated notable expertise in the legal industry, particularly in supporting intellectual property law firms. A client praised their exceptional performance in securing client meetings, achieving two to three per week, which significantly exceeded expectations. Their flexibility and customized approach stood out, allowing for targeted outreach and effective communication. Overall, clients report a positive impact on business development and recommend leveraging CIENCE's insights and creativity for optimal results. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Research & Lead Gen for Intellectual Property Law Firm (5.0/5, Aug 16, 2018): CIENCE Technologies promoted a new product by conducting thorough research and reaching out to potential clients based on demographics. The team set up screening calls and tracked their follow-up efforts. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/111282) ##### Advertising & marketing Experience CIENCE Technologies has received mixed feedback in the Advertising & Marketing industry, showcasing both strengths and areas for improvement. Clients praised their expertise in lead generation and outreach, resulting in increased meetings and qualified leads. However, concerns arose regarding account management and consistency, with several reviewers noting high turnover of team members and issues with meeting expectations. Overall, while CIENCE offers valuable services, potential clients should ensure clear communication and goal alignment to achieve optimal results. - 12 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Gen for Display, Branding, & Packaging Corporation (3.5/5, Feb 15, 2018): CIENCE heads an email campaign to increase lead generation. Analytics and prospecting focus on broadening the new customer base.   [Read Full Review](https://clutch.co/go-to-review/cience-technologies/50694) - Sales Prospecting for Marketing & Advertising Firm (5.0/5, Aug 31, 2020): An advertising and marketing company partnered with CIENCE Technologies to help them reach a new base of prospects interested in their new products. To be specific, the vendor looked for brands and ad agencies. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/52875) - SDR Outsourcing for Online Marketing Company (5.0/5, Sep 22, 2020): CIENCE Technologies provided SDR outsourcing to an online marketing company. The team enabled the company to get quality leads and set sales appointments to strengthen their sales pipeline. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/68781) - Lead Gen for Digital Marketing Agency (4.5/5, Jun 4, 2018): CIENCE Technologies provided lead generation services. They built contact lists, implemented a drip email campaign, and scheduled client meetings. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/86193) - Lead Gen & Sales for Digital Marketing & Dev Company (4.0/5, Jun 15, 2018): CIENCE Technologies conducted market research and worked on lead gen and sales. They crafted email templates and identified prospective clients. Their goal was to increase engagement and sales meetings. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/90342) - Lead Gen for Boutique Marketing Agency (5.0/5, Jul 24, 2018): CIENCE Technologies generates leads and arranges appointments to increase clientele across multiple sectors. Further, they provide guidance on the best practices of closing deals and approaching new clients. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/103222) - Call Center Services for Marketing Firm (0.5/5, Sep 17, 2021): CIENCE Technologies was hired by a marketing firm to spearhead their outbound marketing campaign through phone and email channels. The goal was to expand the client's capacity for phone and email sales. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/135261) - Lead Gen for Digital Advertising Agency (5.0/5, Oct 24, 2018): Using an existing customer profile, CIENCE Technologies coordinated lead generation efforts to increase meetings with prospective clients and improve sales. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/138647) - Outbound Lead Generation for Marketing Agency (0.5/5, Jul 27, 2022): CIENCE Technologies offered a playbook, reporting, outbound cold calling, email, and display ads for a marketing agency.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/151738) - Sales Outreach for Marketing Agency (5.0/5, Oct 25, 2022): CIENCE Technologies was hired by a marketing agency to handle their sales outreach efforts. They were tasked with developing and implementing strategies to help the client book more meetings with prospects. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/163840) - Outbound Sales Motion Services for Streaming Advertising Co (5.0/5, Jan 23, 2023): CIENCE Technologies helped a streaming advertising company with their outbound sales motion. They researched contacts, created a database, and reached out via email, LinkedIn, and phone calls. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/177432) - Lead Generation Services for Influencer Marketing Company (0.5/5, Sep 29, 2023): An influencer marketing company hired CIENCE Technologies to manage their lead generation campaign.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/236785) ##### IT Services Experience CIENCE Technologies demonstrates notable expertise in lead generation and sales development for IT Services. Clients commend their attentive communication and personal investment in projects, resulting in increased lead quality and revenue generation. Their scalable solutions adapt to client needs, and they exhibit a strong commitment to delivering results. Overall, CIENCE is recognized for their effective processes, responsiveness, and ability to provide valuable insights, making them a strong candidate for businesses seeking to enhance their sales capabilities. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Gen & Marketing for Online Registration Company (5.0/5, Mar 28, 2018): CIENCE researched industry standards and a target audience to produce multiple email campaigns and increase lead generation. They adhere to feedback and continually refine campaign messaging. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/63910) ##### Arts, entertainment & music Experience CIENCE Technologies has demonstrated exceptional expertise in the Arts, entertainment, and music industry, particularly in lead generation and targeted marketing strategies. Clients commend their ability to provide tailored outbound marketing solutions that significantly enhance prospecting efforts. Positive sentiments highlight their strong communication, organization, and the ability to drive results, with one client noting over 100 scheduled meetings. Overall, CIENCE is seen as a valuable partner for companies seeking effective marketing strategies within these creative sectors. - 5 reviews for arts, entertainment & music industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing Support for Digital Music Streaming for Businesses (4.0/5, Aug 5, 2020): CIENCE Technologies offers lead generation services to a music streaming service. After researching and compiling a list of contacts in designated verticals, they reach out to secure sales appointments. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/31820) - Lead Gen & Email Marketing for Trade Show Exhibit Company (4.5/5, Mar 6, 2018): CIENCE performs B2B email-based lead generation. Responsibilities include data mining, weekly reports, and template creation. Each email design is unique to the different trade shows. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/56722) - Research & Lead Gen for Laundry & Sanitation Service (4.5/5, Sep 7, 2018): CIENCE Technologies built a database to increase lead generation. They also managed two outbound campaigns that focused on securing appointments with relevant prospects.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/119293) - Outbound Marketing for Virtual Escape Room Company (5.0/5, Jul 6, 2020): CIENCE Technologies provides outbound marketing services to a virtual escape room company. The team does research and prospecting, and they book calls and meetings with leads. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/128677) - Integrated Marketing for AudioBook Solution Provider (5.0/5, Feb 3, 2022): To extend their bandwidth in reaching their prospective clients, an audiobook solution provider hired CIENCE Technologies for their integrated marketing research and strategy services. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/132528) ##### Business services Experience Client feedback on CIENCE Technologies within the Business Services industry reveals a mixed experience. While some clients praised their thoroughness and adaptability, consistent issues were noted regarding team stability and delivery efficacy, with significant dissatisfaction expressed by others about the lack of tangible outcomes. Overall, the sentiment reflects a need for caution; potential clients should assess their specific requirements and consider the varying levels of expertise demonstrated across projects. - 7 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Demo for Business Template Provider (0.5/5, Jan 25, 2022): CIENCE Technologies had been hired by a business template provider to set up sales demo meetings for them. The team had been required to contacted prospective customers.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/9459) - Prospecting & Sales Support for Waste Mgmt. Software Company (4.0/5, Aug 14, 2020): CIENCE Technologies manages prospecting and outreach efforts, helping the business identify and obtain qualified leads. The team compiles lists, and then calls and emails enterprises and their executives. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/39808) - Lead Gen & Outbound Sales for Lighting Service & Sales Firm (5.0/5, Feb 12, 2018): To increase lead generation, CIENCE produced and managed email campaigns by researching potential clients, drafting service-proposal content, and tracking campaign data. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/49218) - Email Marketing Campaign for Educational Program (5.0/5, Feb 13, 2019): CIENCE Technologies is running an email marketing campaign to accelerate business growth. Their team develops personalized promotional emails and responds to follow-up inquiries with consistent branding.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/58603) - Research & Outbound Sales for Language Services Provider (4.0/5, Jun 28, 2018): CIENCE Technologies conducted research and provided outbound sales services to generate more leads. They collaborated to create targeted campaigns for certain industries and then orchestrated those plans. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/95229) - Call Center Services for Payroll & HR Solutions Firm (4.5/5, Sep 2, 2021): In efforts to generate leads, a payroll and HR solutions firm hired CIENCE Technologies to act as their outsourced outreach team. The task was to set up sales appointments using multiple channels. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/123412) - Outreach Campaigns for Consulting Company (0.5/5, Jul 25, 2022): CIENCE Technologies was hired by a consulting company for support in business development campaigns. They were tasked with running a Linkedin campaign, followed by emails and outbound telephone calls. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/151388) ##### Media Experience Client feedback highlights CIENCE Technologies' expertise in lead generation specifically for the Media industry, emphasizing their effective communication and project management. The company successfully arranges multiple meetings weekly, building a strong pipeline for potential clients. Their utilization of technology and transparent data reporting were particularly praised, indicating a solid understanding of the Media sector's needs. Overall, clients express a high level of satisfaction, suggesting that CIENCE Technologies is a valuable partner for businesses seeking growth in the Media industry. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Gen Services for Media Services Company (5.0/5, May 23, 2019): CIENCE Technologies performs lead generation services to increase a customer base for a media services business. The team researches potential leads before scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/107835) ##### Information technology Experience CIENCE Technologies has received positive feedback in the Information Technology sector, with clients praising their lead generation capabilities and project management. Their expertise in developing targeted campaigns and engaging potential leads has resulted in measurable success, including increased sales opportunities and strengthened pipelines. Clients noted their responsiveness, professionalism, and adaptability as key strengths. Overall, CIENCE Technologies is well-regarded as a partner capable of enhancing sales development efforts for IT businesses. - 4 reviews for information technology industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen & Research for Indoor GPS Platform (5.0/5, Mar 13, 2019): CIENCE Technologies provides lead generation support including user research. They help build out customer personas and find real customers to target. As a sales development resource, they book demo meetings.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/72763) - Sales Development Services for Research Company (5.0/5, Jun 2, 2020): CIENCE Technologies served as Sales Development Representatives (SDR). They created messaging for an email campaign, identified the target market, and called contacts, among other tasks. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/101946) - Lead Generation & Prospecting for IT Services Firm (5.0/5, Jul 16, 2020): CIENCE Technologies led a prospecting campaign, leveraging HubSpot and Google Sheets. Their work involved compiling a list of leads within the business’ target audience and scheduling appointments with them. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/137686) - Sales Outsourcing & Lead Gen for Mobile Observability Co (5.0/5, Dec 14, 2023): CIENCE Technologies provides sales outsourcing and lead generation services for a mobile observability company. The team is responsible for generating leads for the client to contact. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/256133) ##### Manufacturing Experience CIENCE Technologies has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in lead generation and targeted research. Clients praised their ability to provide accurate contact information and effectively engage decision-makers, leading to successful outreach campaigns. Their strong communication, project management skills, and adaptability have been noted as significant strengths. Overall, clients expressed satisfaction with the results and recommend CIENCE Technologies as a valuable partner for businesses seeking to expand their customer base in Manufacturing. - 5 reviews for manufacturing industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Gen for Energy-Focused Micro-Airline Firm (5.0/5, Dec 18, 2018): CIENCE Technologies provides lead generation services for a small membership-based airline. They compile a list of company contacts, make the first cold call, and arrange appointments with the sales staff. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/36711) - Outbound Lead Generation for Energy Storage Company (5.0/5, Oct 15, 2020): CIENCE Technologies helped an energy company enter the facemask industry by generating leads. After establishing an ideal customer profile, they pursued an outbound campaign via email, phone, and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/88592) - Email Mktg. & Cold Calling for Medical Product Manufacturer (5.0/5, Dec 3, 2019): CIENCE Technologies performed email marketing and cold calling services for a manufacturer looking to diversify its customer base. The team researched various avenues for business opportunities. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/96279) - Lead Generation Services for Global Electronics Company (5.0/5, Aug 29, 2018): CIENCE Technologies uses a variety of databases and networks to identify potential customers. They submit a weekly list of leads and, following approval, reach out via phone and email to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/116196) - Market Research and Lead Gen for Bio Firm (4.5/5, Jun 21, 2019): CIENCE Technologies generated a list of targeted customers and ran outreach as part of a lead generation campaign. They did research to identify suitable targets. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/121921) ##### Chemicals & Biotechnology Experience CIENCE Technologies has received positive feedback in the Chemicals & Biotechnology sector, particularly for their expertise in lead generation and campaign management. Clients highlight their detail-oriented approach, effective project management, and proactive responsiveness in optimizing campaign quality. The company demonstrates a strong ability to generate valuable leads and provide metrics for success, making them a reliable partner for businesses seeking to enhance their outreach and marketing efforts within the industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation & Outreach for Innovation Company (5.0/5, Oct 9, 2020): A packaging innovation company hired CIENCE Technologies to provide lead generation services. The team works to target and set appointments with potential new contacts. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/83984) ##### Consulting Experience CIENCE Technologies demonstrates a strong capability in lead generation for consulting firms, showcasing expertise in research and database creation. Clients appreciate their structured methodology, which effectively identifies and connects with potential customers, leading to tangible business opportunities. Positive feedback emphasizes CIENCE's focus on results, while some clients note a need for flexibility in their processes. Overall, their commitment to delivering valuable insights makes them a suitable partner for consulting firms aiming to enhance their outreach efforts. - 1 review for consulting industry - $10,000 – $49,000 avg. project cost - Outbound Lead Gen for Marketing & Sales Consulting Company (4.5/5, Mar 20, 2018): CIENCE researched a multitude of service providers to create a contact information database. They assist email-based lead generation and provide reports detailing the effectiveness of the effort. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/61057) #### 4.0 out of 5.0 rating for cost What Clients Have Said CIENCE Technologies receives mixed feedback regarding their cost and value for money. While some clients appreciate the affordability and the quality of leads generated, others express disappointment due to unmet expectations and ineffective services. One client stated, "Pricing fit our budget," while another lamented, "They delivered zero demos" despite significant investment. Overall, sentiment varies, with some clients noting good value for their investment, while others feel the service did not justify the cost, highlighting inconsistency in lead quality and communication. [Read All Reviews](https://clutch.co/profile/cience-technologies?verified=true#reviews) - $10,000 to $49,000 (78 reviews) - $50,000 to $199,999 (16 reviews) - Less than $10,000 (9 reviews) - $200,000 to $999,999 (2 reviews) #### Very responsive CIENCE Technologies is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 33% of employees work in Guadalajara office Guadalajara, Mexico Av Adolfo López Mateos Nte 95 1001 - 2000 employees [See All Locations (3)](https://clutch.co/profile/cience-technologies#location) --- ### [Redial BPO Call Center](https://clutch.co/profile/redial-bpo-call-center) - $50,000+ minimum project size - 1,000 - 9,999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.redialbpo.com) #### Very responsive Redial BPO Call Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 61% of employees work in Tijuana office Tijuana, Mexico Blvrd Gral Rodolfo Sánchez Taboada 1012, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. 301 - 400 employees +18584657872 Tijuana, Mexico Av. Revolucion 993, Esq, Calle Salvador Díaz Mirón 4ta. Tijuana 301 - 400 employees +18584657872 [See All Locations (6)](https://clutch.co/profile/redial-bpo-call-center#location) --- ### [BYG Advantage](https://clutch.co/profile/byg-advantage) - $100,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 30% Marketing Strategy - 70% Sales Outsourcing #### Company description BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy. [Visit Website](https://www.bygadvantage.com/) #### 3% of employees work in Sao Paulo office Sao Paulo, Brazil Av. Eng. L. C. Berrini 105 - Suite 1014 CEP 1 employees +1 (845) 770-7526 [See All Locations (8)](https://clutch.co/profile/byg-advantage#location) --- ### [BPM CONSULTING SAS](https://clutch.co/profile/bpm-consulting-sas) - 1,000 - 9,999 employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 10% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% IT Managed Services - 10% Cybersecurity #### Company description BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.bpmconsulting.com.co/) --- ### [Casa Tres](https://clutch.co/profile/casa-tres) - 250 - 999 employees - Montevideo, Uruguay #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 25% Customer Service Outsourcing - 5% HR Outsourcing - 5% IT Managed Services - 5% Cybersecurity - 15% Sales Outsourcing #### Company description Casa Tres is a telephone answering service. Their midsize team is located in Montevideo, Uruguay. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.casatres.com.uy/) --- ### [Techsho](https://clutch.co/profile/techsho) #### 4.8 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Rio de Janeiro, Brazil #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Customer Service Outsourcing - 10% Digital Strategy - 10% Email Marketing - 20% Sales Outsourcing - 10% Social Media Marketing - 20% Translation #### Company description Techsho is a premier provider of Contact Center Services specializing in customer support and telemarketing for real estate agencies. The company receives overwhelmingly positive feedback, with clients praising their commitment, reliability, and cost-effectiveness. Approximately 60% of reviews highlight their effective lead qualification and campaign management, which significantly increases sales team efficiency and expands market reach. Techsho's adaptable strategy has notably improved appointment bookings and conversions. [Visit Website](https://techshosolutions.com/) #### Adaptable Clients have expressed high satisfaction with Techsho's adaptability throughout their projects. One CEO noted that Techsho's team managed the project smoothly and demonstrated significant flexibility in adjusting their strategies to meet specific needs. Their rigorous qualification process was particularly highlighted as a tailored solution that ensured only serious buyers were engaged. Overall, the sentiment surrounding adaptability is overwhelmingly positive, with clients appreciating the company's commitment to aligning with their goals. #### 1 review mentions Call Center Services Sales Outsourcing Services for Real Estate Agency 4.5/5 — Techsho provides lead generation services for a real estate agency. The team has built a targeted database, reached out to potential leads through different channels, and filtered leads based on capacity. - 0 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/techsho/395756) #### Experience in 1 industry Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies. [Read All Reviews](https://clutch.co/profile/techsho?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth. [Read All Reviews](https://clutch.co/profile/techsho?verified=true#reviews) --- ### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0) - $25,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Ciudad de Guatemala, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AR/VR Development - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing #### Company description VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.vxi.com/) #### 13% of employees work in Ciudad de Guatemala office Ciudad de Guatemala, Guatemala 15 av. 5-00 Zona 13 Edificio WTC Torre 4 751 - 1000 employees +50223106602 [See All Locations (4)](https://clutch.co/profile/vxi-global-solutions-0#location) --- ### [Grupo PYD](https://clutch.co/profile/grupo-pyd) - 250 - 999 employees - Buenos Aires, Argentina #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 40% Customer Service Outsourcing - 40% Sales Outsourcing #### Company description Customer Service Outsourcing company Grupo PYD is headquartered in Buenos Aires, Argentina. Their services include Customer Service Outsourcing and Sales Outsourcing. [Visit Website](http://grupopyd.com/en/) --- ### [Avantive Solutions](https://clutch.co/profile/avantive-solutions) - $100,000+ minimum project size - 1,000 - 9,999 employees - San Pedro Tlaquepaque, Mexico #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://avantivesolutions.com/) #### Very responsive Avantive Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 26% of employees work in San Pedro Tlaquepaque office San Pedro Tlaquepaque, Mexico Anillo Periférico Sur Manuel Gómez Morín 6751 Int. D Tlaquepaque, Jalisco CP. 301 - 400 employees +1 267 530-6849 [See All Locations (5)](https://clutch.co/profile/avantive-solutions#location) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - Bogotá, Colombia #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 5% of employees work in Bogotá office Bogotá, Colombia Canapro - Calle 63, Edificio Canapro, More than 5k employees [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- ### [CloudHesive](https://clutch.co/profile/cloudhesive) - $5,000+ minimum project size - $200 - $300 average hourly rate - 50 - 249 employees - Buenos Aires, Argentina #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Cloud Consulting & SI - 30% Generative AI - 20% IT Managed Services #### Company description CloudHesive is a Generative AI company. The Fort Lauderdale, Florida-based company focuses on Generative AI and Call Center Services. [Visit Website](https://www.cloudhesive.com/) #### 100% of employees work in Buenos Aires office Buenos Aires, Argentina Av Del Libertador 5990, Belgrano, Autonomous City, 10 - 15 employees [See All Locations (2)](https://clutch.co/profile/cloudhesive#location) --- ### [Apex America](https://clutch.co/profile/apex-america) - $10,000+ minimum project size - 10,000+ employees - Córdoba, Argentina #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 5% Business Consulting - 5% Robotics Process Automation #### Company description Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.apexamerica.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.