# Top Call Center Services & Voice Services in Kentucky Recommended Call Centers companies in Kentucky include Helpware CX, GlowTouch LLC, BroadData Conferencing, USMedBill, Call Center Systems, Answer One, Greentech United, Fort Knox National Company, Traffick Digital Medi, Alliance Communications. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Kentucky Ratings Updated: Jul 16, 2026 ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management. [Visit Website](https://helpware.com/cx/services/call-center-outsourcing?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-kentucky) #### Reviewed 1 time in the past 6 months In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### 21 reviews mention Call Center Services Call Center Services for Digital Government Partner 5.0/5 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. - 17 of 21 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [GlowTouch LLC](https://clutch.co/profile/glowtouch) - $50,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 40% Back Office Outsourcing - 30% Call Center Services - 10% Mobile App Development - 10% Web Development #### Company description GlowTouch LLC is a large Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services and were established in 2002. [Visit Website](https://www.glowtouch.com) --- ### [BroadData Conferencing](https://clutch.co/profile/broaddata-conferencing) - 10 - 49 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description BroadData Conferencing is a phone answering service. Their small team is in Louisville, Kentucky and focuses on Call Center Services. The company was established in 1993. [Visit Website](https://www.broaddata.com/) --- ### [USMedBill](https://clutch.co/profile/usmedbill) - 50 - 249 employees - Richmond, KY #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 30% Back Office Outsourcing - 20% Financial Consulting - 30% Sales Outsourcing #### Company description Back Office Outsourcing company USMedBill was founded in 2023. The team provides Back Office Outsourcing and Sales Outsourcing and is in Richmond, Kentucky. [Visit Website](https://www.usmedbill.com/) --- ### [Call Center Systems](https://clutch.co/profile/call-center-systems) - 10 - 49 employees - Winchester, KY #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Call Center Systems is a phone answering service launched in 2015. The company specializes in Call Center Services and Customer Service Outsourcing, and is small. [Visit Website](https://ccs-live.com/) --- ### [Answer One](https://clutch.co/profile/answer-one) - 10 - 49 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Answer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.answerone.biz/) #### 50% of employees work in Lexington office Lexington, KY 2216 Young Dr., Ste 3 16 - 20 employees [See All Locations (2)](https://clutch.co/profile/answer-one#location) --- ### [Greentech United](https://clutch.co/profile/greentech-united) - $5,000+ minimum project size - 50 - 249 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 5% Commercial Development - 30% Contract Manufacturing - 5% Freight forwarding - 15% Logistics & Supply Chain Consulting - 5% Business Consulting - 10% Ocean Freight - 5% Rail Freight - 10% Sales Outsourcing - 10% Warehousing & Distribution #### Company description Greentech United is a Contract Manufacturing company founded in 2022. The team offers Contract Manufacturing and Logistics & Supply Chain Consulting. [Visit Website](http://www.greentechunited.com) #### 36% of employees work in Louisville office Louisville, KY 552 East Market Street 21 - 30 employees +18002307004 [See All Locations (2)](https://clutch.co/profile/greentech-united#location) --- ### [Fort Knox National Company](https://clutch.co/profile/fort-knox-national-company) - 10 - 49 employees - Elizabethtown, KY #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Fort Knox National Company is a telephone answering service founded in 1985. The small team specializes in Call Center Services. [Visit Website](http://www.fortknoxnational.com/) --- ### [Traffick Digital Medi](https://clutch.co/profile/traffick-digital-medi) - 2 - 9 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Conversion Optimization - 10% E-Commerce Development - 10% Email Marketing - 10% IT Managed Services - 20% Sales Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing - 10% Web Design #### Company description Sales Outsourcing company Traffick Digital Medi is located in Louisville, Kentucky. They offer Sales Outsourcing and Social Media Marketing and were launched in 2019. [Visit Website](https://traffickmedia.com/) --- ### [Alliance Communications](https://clutch.co/profile/alliance-communications-0) - 2 - 9 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Launched in 1987, Alliance Communications is a small answering service company and Customer Service Outsourcing company. Their team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://alliancecommunications.com/) --- ### [RDI Corporation](https://clutch.co/profile/rdi-corporation) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Covington, KY #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Customer Service Outsourcing - 25% IT Managed Services - 25% Market Research - 10% Sales Outsourcing #### Company description RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values. [Visit Website](http://www.rdicorp.com) #### Personable Clients have expressed a highly positive sentiment regarding RDI Corporation's personable approach. One IT Manager noted their 'personalized and efficient service,' emphasizing the company's ability to meet specific needs. The feedback highlights effective communication through various channels, including in-person and virtual meetings, which fosters a strong client relationship. Overall, clients appreciate RDI's commitment to understanding and aligning with their values, contributing to long-term satisfaction. #### Experience in 1 industry RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) ##### Real estate Experience RDI Corporation has demonstrated strong expertise in managing network infrastructure for real estate companies, particularly in cloud management. Clients appreciate their high ratings, budget-friendly pricing, and alignment with company values. Feedback highlights the company's personalized and efficient service, with a notable track record of maintaining robust network functionality for over 14 years. Overall sentiment from clients indicates a reliable partnership, making RDI Corporation a suitable choice for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Managed IT Services for Property Mgmt & Development Co (5.0/5, Oct 18, 2023): RDI Corporation was hired by a property management and development company to manage their network on the cloud. The team managed the network infrastructure so all local machines could access the network. [Read Full Review](https://clutch.co/go-to-review/rdi-corporation/242144) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment. [Read All Reviews](https://clutch.co/profile/rdi-corporation?verified=true#reviews) #### 4% of employees work in Covington office Covington, KY 4351 Winston Ave 201 - 250 employees 859-479-0873 [See All Locations (10)](https://clutch.co/profile/rdi-corporation#location) --- ### [Firstsource Solutions](https://clutch.co/profile/firstsource-solutions) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 35% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting #### Company description Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.firstsource.com) #### 7% of employees work in Louisville office Louisville, KY 1661 Lyndon Farm Court 101 - 150 employees +1 502-499-0855 [See All Locations (4)](https://clutch.co/profile/firstsource-solutions#location) --- ### [11Path Media](https://clutch.co/profile/11path-media) - 2 - 9 employees - Prospect, KY #### Services Provided - Allocation of Expertise by Percentage - 20% Sales Outsourcing - 30% Pay Per Click - 30% Search Engine Optimization - 20% Social Media Marketing #### Company description 11Path Media is a small SEO company headquartered in Prospect, Kentucky. The team provides Search Engine Optimization and Pay Per Click. [Visit Website](https://www.11pathmedia.com/) --- ### [GSM](https://clutch.co/profile/gsm) - $5,000+ minimum project size - $100 - $149 average hourly rate - 250 - 999 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% Call Center Services - 10% Email Marketing - 10% Marketing Strategy - 10% Sales Outsourcing - 10% Pay Per Click - 15% Social Media Marketing - 15% Direct Marketing - 10% Web Design #### Company description Based in Houston, Texas and Louisville, Kentucky, GSM is a midsize Direct Marketing company. Their services include Direct Marketing and Social Media Marketing. [Visit Website](http://www.gsmarketing.com/) #### 8% of employees work in Louisville office Louisville, KY 11524 Blankenbaker Access Drive 6 - 9 employees 713.580.3900 [See All Locations (2)](https://clutch.co/profile/gsm#location) --- #### Get personalized agency matches based on your project goals. 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