Top Call Center Services & Voice Services for IT Services in Maryland
6 Companies
1 Leaders 5 Contenders
Best Call Center Companies & Voice Services for IT Services in Maryland
Sponsored
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSalesRoads offers a range of services, including Outbound Call Center and Contact Center Services, aimed at lead generation and customer engagement. Reviews consistently highlight their efficient project management, strategic lead enhancement, and commitment to client success. Clients appreciate their responsiveness, strategic execution, and ability to integrate seamlessly with existing operations, although initial onboarding can be challenging. Overall, SalesRoads is praised for its effective telemarketing services and customer-centric approach.
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Detail-orientedStraightforward pricingKnowledgeableAutonomous -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Puts the customer firstExceptional resultsPersonableAccessible -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
AttentiveAccessible4.4 out of 5.0 rating for costCommunicative -
$10,000+Undisclosed250 - 999Columbia, MD
Services provided
100% Sales OutsourcingSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
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UndisclosedUndisclosed10 - 49Takoma Park, MD
Services provided
55% Sales Outsourcing15% Market Research10% CRM Consulting and SI +2 services10% Content Marketing10% Email MarketingPzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.
Read more -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
4.6 out of 5.0 rating for costGreat project managementExceptional resultsCompleted projects in 2 countries -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
EfficientProfessionalVery responsiveKnowledgeable -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
ProfessionalTeam playersTimelyExceptional results -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
56% Call Center Services25% Customer Service Outsourcing19% Back Office OutsourcingTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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$5,000+$25 - $49 / hr10 - 49Odenton, MD
Services provided
35% Mobile App Development35% Web Development10% Custom Software Development +3 services10% Sales Outsourcing5% Graphic Design5% Search Engine OptimizationSmall web development company Clever Algorithm LLC, is based in Odenton, Maryland. The team provides Web Development and Mobile App Development.
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$1,000+$50 - $99 / hr2 - 9Finksburg, MD
Services provided
20% Call Center Services25% IT Managed Services20% Cybersecurity +2 services20% IT Strategy Consulting15% Business ConsultingTech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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$25,000+$150 - $199 / hr50 - 249Baltimore, MD
Services provided
10% Call Center Services30% Custom Software Development30% IT Managed Services +1 service30% IT Staff AugmentationSerigor Inc is a midsize custom software development company headquartered in Baltimore, Maryland. Their services include Custom Software Development and IT managed services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for IT Services in Maryland
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$10,000+Undisclosed250 - 999Columbia, MD
Ability to deliver
14.1/40.00/20 Reviews7.5/10 Clients & Experience6.6/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed10 - 49Takoma Park, MD
Ability to deliver
9.1/40.00/20 Reviews5.1/10 Clients & Experience4/10 Market PresenceService focus
55% Sales Outsourcing45% Other -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
56% Call Center Services44% Other -
$5,000+$25 - $49 / hr10 - 49Odenton, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$50 - $99 / hr2 - 9Finksburg, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
$25,000+$150 - $199 / hr50 - 249Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other
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