Top Call Center Services & Voice Services for IT Services in Illinois
10 Companies
3 Leaders 7 Contenders
Best Call Center Companies & Voice Services for IT Services in Illinois
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Featured
What are Featured Providers?
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- $1,000+
- $25 - $49 / hr
- 250 - 999
- Oakville, Canada
Services provided
- 10% Call Center Services
- 75% Sales Outsourcing
- 15% Email Marketing
Call Centers reviews summaryMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
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- Reviews mention "hard working"
- 3 fixed price packages
- Completed projects in 16 countries
- Reviews mention "collaborative"
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Chicago, IL
Services provided
- 10% Call Center Services
- 40% Customer Service Outsourcing
- 20% Back Office Outsourcing +2 services
- 20% Data Annotation Services
- 10% Content Moderation Services
Call Centers reviews summaryHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
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- Reviews mention "proactive"
- Reviews mention "personable"
- Reviews mention "customized support"
- Reviews mention "exceeds expectations"
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- $1,000+
- < $25 / hr
- 50 - 249
- Chicago, IL
Services provided
- 45% Call Center Services
- 25% Back Office Outsourcing
- 15% Customer Service Outsourcing +1 service
- 15% Sales Outsourcing
Call Centers reviews summaryHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
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- Reviews mention "accommodating"
- Reviews mention "exceptional results"
- Reviews mention "professional"
- Reviews mention "reliable"
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Chicago, IL
Services provided
- 10% Call Center Services
- 40% Customer Service Outsourcing
- 20% Back Office Outsourcing +2 services
- 20% Data Annotation Services
- 10% Content Moderation Services
Call Centers reviews summaryHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
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- Reviews mention "proactive"
- Reviews mention "personable"
- Reviews mention "customized support"
- Reviews mention "exceeds expectations"
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- $1,000+
- < $25 / hr
- 50 - 249
- Lombard, IL
Services provided
- 10% Call Center Services
- 70% Sales Outsourcing
- 10% CRM Consulting and SI +1 service
- 10% Email Marketing
Call Centers reviews summaryBelkins offers Contact Center Services, Customer Support Services, Inbound Call Center, and Outbound Call Center solutions, focusing on lead generation, telemarketing, and appointment setting. Reviews on Clutch.co consistently highlight Belkins' professionalism, quick results, responsiveness, and capacity to generate high-quality leads. Clients appreciate their tailored approaches, detailed progress updates, and effective communication, with many noting significant increases in meetings and sales pipelines.
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- Reviews mention "efficient"
- Reviews mention "exceeds expectations"
- Reviews mention "team players"
- Reviews mention "accessible"
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Featured
What are Featured Providers?
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- $5,000+
- $50 - $99 / hr
- 250 - 999
- Calgary, Canada
Services provided
- 25% Call Center Services
- 55% Customer Service Outsourcing
- 10% Back Office Outsourcing +1 service
- 10% Fulfillment
Call Centers reviews summarySureCall provides a range of services, including Contact Center Services, Customer Support Services, Inbound Call Center, and Outbound Call Center, effectively handling support calls, order management, and telemarketing services. The reviews consistently highlight SureCall's professionalism, responsiveness, and ability to adapt to client needs, with clients praising their commitment to quality and efficient service delivery.
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- Reviews mention "experienced"
- Reviews mention "timely"
- Reviews mention "team players"
- Reviews mention "exceeds expectations"
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- $5,000+
- $25 - $49 / hr
- 250 - 999
- Home, KS
Services provided
- 50% Call Center Services
- 50% Customer Service Outsourcing
Call Centers reviews summaryBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
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- Reviews mention "well-organized projects"
- Reviews mention "experienced"
- Completed projects in 13 cities
- Reviews mention "exceeds expectations"
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Davao City, Philippines
Services provided
- 40% Call Center Services
- 30% Back Office Outsourcing
- 30% Customer Service Outsourcing
Call Centers reviews summarySix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
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- Reviews mention "professional"
- Reviews mention "exceptional results"
- Reviews mention "open to feedback"
- Reviews mention "flexible"
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- $5,000+
- $25 - $49 / hr
- 50 - 249
- Evanston, IL
Services provided
- 85% Sales Outsourcing
- 15% Email Marketing
Call Centers reviews summaryAcquirent offers a range of services including Contact Center Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight Acquirent's strong project management, excellent communication, and commitment to client success. Clients appreciate their flexibility, sales expertise, and ability to provide valuable customer insights, though some note areas for improvement like conversion rates and technical support. Overall, Acquirent is praised for its effective and professional approach to outsourced sales and customer support.
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- Reviews mention "accommodating"
- Reviews mention "flexible"
- Reviews mention "unique expertise"
- Reviews mention "communicative"
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Chicago, IL
Services provided
- 85% Call Center Services
- 15% Customer Service Outsourcing
Administrative Resource Options is a call center service. They are headquartered in Chicago, Illinois. Their team focuses on Call Center Services and Customer Service Outsourcing.
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- $5,000+
- $25 - $49 / hr
- 50 - 249
- Itasca, IL
Services provided
- 20% Call Center Services
- 30% Enterprise App Modernization
- 20% IT Staff Augmentation +3 services
- 20% Web Development
- 10% Back Office Outsourcing
- 10% Custom Software Development
Perspectives gained from working with our iSeries and Microsoft DotNet clients as well as our own technological explorations for well over 25 years; ensure that you are ready to thrive in this
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- $5,000+
- $100 - $149 / hr
- 10 - 49
- Chicago, IL
Services provided
- 10% Call Center Services
- 40% IT Managed Services
- 20% Cybersecurity +2 services
- 20% IT Staff Augmentation
- 10% Cloud Consulting & SI
Net Works Consulting Resources is a Chicago, Illinois-based IT managed services company. They offer IT managed services and Cybersecurity and were established in 1997.
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- Undisclosed
- Undisclosed
- 10 - 49
- Northbrook, IL
Services provided
- 20% Corporate Training & Coaching
- 20% Marketing Strategy
- 20% Sales Outsourcing +3 services
- 15% Audio Production
- 15% Financial Consulting
- 10% Advertising
Marketing Strategy company Rise25 focuses on Marketing Strategy and Corporate Training & Coaching. They were established in 2015.
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Featured
What are Featured Providers?
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- $1,000+
- < $25 / hr
- 250 - 999
- Belize City, Belize
Services provided
- 45% Call Center Services
- 45% Customer Service Outsourcing
- 10% Back Office Outsourcing
Call Centers reviews summaryProtel BPO provides comprehensive Customer Support Services, including Contact Center Services, Inbound Call Centers, Outbound Call Centers, and Telemarketing Services. Across various reviews, clients consistently praise Protel BPO for its efficient and professional handling of customer inquiries, proactive project management, and commitment to excellence, leading to improved service efficiency, reduced wait times, and enhanced customer satisfaction.
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- Reviews mention "timely"
- Reviews mention "accessible"
- Reviews mention "team players"
- Reviews mention "understands the needs of their clients"
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- $100,000+
- Undisclosed
- 10,000+
- Singapore
Services provided
- 10% Call Center Services
- 60% Customer Service Outsourcing
- 20% Sales Outsourcing +1 service
- 10% Business Consulting
Call Centers reviews summaryTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
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- Reviews mention "professional"
- Reviews mention "exceeds expectations"
- Reviews mention "reliable"
- Completed projects in 4 countries
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- $1,000+
- $50 - $99 / hr
- 10 - 49
- Glenview, IL
Services provided
- 10% Call Center Services
- 30% Cloud Consulting & SI
- 10% Custom Software Development +6 services
- 10% E-Commerce Development
- 10% Enterprise App Modernization
- 10% IT Managed Services
- 10% Web Development
- 5% ERP Consulting and SI
- 5% IT Strategy Consulting
Arystech is a cloud consulting & SI company launched in 2022. The firm offers cloud consulting & SI and IT managed services.
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- Undisclosed
- Undisclosed
- 2 - 9
- Itasca, IL
Services provided
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing
LiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
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- $5,000+
- $150 - $199 / hr
- 10 - 49
- Chicago, IL
Services provided
- 100% Sales Outsourcing
Call Centers reviews summaryAlphoric is a lead generation and marketing firm that specializes in data scraping, booking qualified sales calls, and enhancing lead quality for B2B companies. Across their reviews, clients consistently praised Alphoric for their effective project management, timely delivery, and genuine care for client success. Their services were frequently commended for adding significant value and improving revenue, with notable comments on their sophisticated lead generation systems and impressive communication.
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- Reviews mention "great project management"
- Reviews mention "timely"
- Reviews mention "communicative"
- Reviews mention "well-organized projects"
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Build My Project BriefClutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 Hugo
- 2 Acquirent
- 3 Belkins
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for IT Services in Illinois
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Chicago, IL
Ability to deliver
37.7/40.0- 19.4 Reviews
- 9.4 Clients & Experience
- 8.9 Market Presence
Service focus
- 10% Call Center Services
- 90% Other
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- $5,000+
- $25 - $49 / hr
- 50 - 249
- Evanston, IL
Ability to deliver
31.2/40.0- 16.4 Reviews
- 7.9 Clients & Experience
- 6.8 Market Presence
Service focus
- 85% Sales Outsourcing
- 15% Other
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- $1,000+
- < $25 / hr
- 50 - 249
- Lombard, IL
Ability to deliver
40/40.0- 20 Reviews
- 10 Clients & Experience
- 10 Market Presence
Service focus
- 10% Call Center Services
- 70% Sales Outsourcing
- 20% Other
Contenders Breakdown
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Chicago, IL
Ability to deliver
5.3/40.0- 0 Reviews
- 0 Clients & Experience
- 5.3 Market Presence
Service focus
- 85% Call Center Services
- 15% Other
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- $5,000+
- $25 - $49 / hr
- 50 - 249
- Itasca, IL
Ability to deliver
6.1/40.0- 0 Reviews
- 0.6 Clients & Experience
- 5.5 Market Presence
Service focus
- 20% Call Center Services
- 80% Other
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- $5,000+
- $100 - $149 / hr
- 10 - 49
- Chicago, IL
Ability to deliver
5.5/40.0- 0 Reviews
- 0 Clients & Experience
- 5.5 Market Presence
Service focus
- 10% Call Center Services
- 90% Other
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- Undisclosed
- Undisclosed
- 10 - 49
- Northbrook, IL
Ability to deliver
5.6/40.0- 0 Reviews
- 0 Clients & Experience
- 5.6 Market Presence
Service focus
- 20% Sales Outsourcing
- 80% Other
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- $1,000+
- $50 - $99 / hr
- 10 - 49
- Glenview, IL
Ability to deliver
4/40.0- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 10% Call Center Services
- 90% Other
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- Undisclosed
- Undisclosed
- 2 - 9
- Itasca, IL
Ability to deliver
5.8/40.0- 0 Reviews
- 0.6 Clients & Experience
- 5.2 Market Presence
Service focus
- 60% Call Center Services
- 20% Sales Outsourcing
- 20% Other
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- $5,000+
- $150 - $199 / hr
- 10 - 49
- Chicago, IL
Ability to deliver
34.8/40.0- 16.8 Reviews
- 10 Clients & Experience
- 8 Market Presence
Service focus
- 100% Sales Outsourcing