Top Call Center Services & Voice Services for IT Services in Chicago
11 Companies
4 Leaders 7 Contenders
Best Call Center Companies & Voice Services for IT Services in Chicago
Sponsored
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSalesRoads offers a range of services, including Outbound Call Center and Contact Center Services, aimed at lead generation and customer engagement. Reviews consistently highlight their efficient project management, strategic lead enhancement, and commitment to client success. Clients appreciate their responsiveness, strategic execution, and ability to integrate seamlessly with existing operations, although initial onboarding can be challenging. Overall, SalesRoads is praised for its effective telemarketing services and customer-centric approach.
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Understands the needs of their clientsReceptiveCollaborativeCreative -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Easy to work withPuts the customer firstTimelyDetail-oriented -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
Reviewed 1 time in the past 6 monthsAccessibleProfessionalOpen to feedback -
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$1,000+< $25 / hr50 - 249Lombard, ILServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingBelkins specializes in lead generation, appointment setting, and outbound marketing, supporting businesses in enhancing their sales pipelines. Across multiple reviews, clients praise Belkins for their exceptional project management, proactive communication, and ability to deliver results that exceed expectations. The company is noted for its flexibility, adaptability, and alignment with client objectives, ensuring high-quality lead generation that fosters significant business growth.
Great teamAdaptableKnowledgeableExceptional results -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Easy to work withPuts the customer firstTimelyDetail-oriented -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
Easy to work withProfessionalTimelyPuts the customer first -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
AccommodatingReviewed 2 times in the past 6 monthsDedicatedHard working -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Easy to work withExceptional resultsFlexibleGreat project management -
$5,000+$25 - $49 / hr50 - 249Evanston, IL
Services provided
85% Sales Outsourcing15% Email MarketingAcquirent offers a range of services including Contact Center Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight Acquirent's strong project management, excellent communication, and commitment to client success. Clients appreciate their flexibility, sales expertise, and ability to provide valuable customer insights, though some note areas for improvement like conversion rates and technical support. Overall, Acquirent is praised for its effective and professional approach to outsourced sales and customer support.
Well-organized projectsResults-orientedPassionate about their workUnique expertise -
$5,000+$150 - $199 / hr10 - 49Chicago, IL
Services provided
100% Sales OutsourcingAlphoric is a lead generation and marketing firm that specializes in data scraping, booking qualified sales calls, and enhancing lead quality for B2B companies. Across their reviews, clients consistently praised Alphoric for their effective project management, timely delivery, and genuine care for client success. Their services were frequently commended for adding significant value and improving revenue, with notable comments on their sophisticated lead generation systems and impressive communication.
Completed projects in 3 countriesResults-orientedTimelyHigh-quality work -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
85% Call Center Services15% Customer Service OutsourcingAdministrative Resource Options is a call center service. They are headquartered in Chicago, Illinois. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Consulting25% AI Development +1 service25% Generative AIAI development company LiveAdmins is headquartered in Chicago, Illinois and Dubai, United Arab Emirates. Launched in 2002, the team provides Artificial Intelligence and Call Center Services.
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$5,000+$100 - $149 / hr10 - 49Chicago, IL
Services provided
10% Call Center Services40% IT Managed Services20% Cybersecurity +2 services20% IT Staff Augmentation10% Cloud Consulting & SINet Works Consulting Resources is a Chicago, Illinois-based IT managed services company. They offer IT managed services and Cybersecurity and were established in 1997.
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$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
TransparentAccessibleReliableTimely -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
Exceeds expectationsHigh-quality work5.0 out of 5.0 rating for costPassionate about their work -
$1,000+$50 - $99 / hr10 - 49Glenview, IL
Services provided
10% Call Center Services30% Cloud Consulting & SI10% Custom Software Development +6 services10% E-Commerce Development10% Enterprise App Modernization10% IT Managed Services10% Web Development5% ERP Consulting and SI5% IT Strategy ConsultingArystech is a cloud consulting & SI company launched in 2022. The firm offers cloud consulting & SI and IT managed services.
Read more -
$5,000+$25 - $49 / hr50 - 249Itasca, IL
Services provided
20% Call Center Services30% Enterprise App Modernization20% IT Staff Augmentation +3 services20% Web Development10% Back Office Outsourcing10% Custom Software DevelopmentPerspectives gained from working with our iSeries and Microsoft DotNet clients as well as our own technological explorations for well over 25 years; ensure that you are ready to thrive in this
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UndisclosedUndisclosed10 - 49Northbrook, IL
Services provided
20% Corporate Training & Coaching20% Marketing Strategy20% Sales Outsourcing +3 services15% Audio Production15% Financial Consulting10% AdvertisingMarketing Strategy company Rise25 focuses on Marketing Strategy and Corporate Training & Coaching. They were established in 2015.
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UndisclosedUndisclosed2 - 9Itasca, IL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingLiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for IT Services in Chicago
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$1,000+< $25 / hr50 - 249Lombard, IL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.8/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+$25 - $49 / hr50 - 249Evanston, IL
Ability to deliver
31.2/40.016.4/20 Reviews7.9/10 Clients & Experience6.8/10 Market PresenceService focus
85% Sales Outsourcing15% Other -
$5,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
34.8/40.016.8/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
85% Call Center Services15% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
7.1/40.00/20 Reviews1.4/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+$100 - $149 / hr10 - 49Chicago, IL
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr10 - 49Glenview, IL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+$25 - $49 / hr50 - 249Itasca, IL
Ability to deliver
6.1/40.00/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49Northbrook, IL
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Itasca, IL
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services20% Sales Outsourcing20% Other
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