# Top Inbound Call Center Services Highly reviewed Inbound Voice Services companies include Connext, SupportYourApp, Unity Communications, Remote CoWorker, Prialto, Helpware CX, BPO Hive LLC, Martal Group, Belkins, LevelUp Leads. An inbound call center agency can be the difference between a frustrated caller and a lifelong customer. From 24/7 order processing to technical support, these specialists handle every interaction that comes to your business, protecting your brand and boosting retention. Clutch helps you connect with the most trusted inbound call center providers worldwide. Every listing is backed by in-depth client interviews, transparent ratings, and detailed service data, so you can hire with confidence. Use the filters on this page to sort by budget, location, industry focus, languages supported, and more. Looking for regional partners? Explore inbound call center providers in the US, inbound call center firms in the UK, or inbound call center companies in Canada to start a localized search. Need an outbound call center partner instead? Browse here: Top Outbound Call Centers We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Inbound Call Center Services Ratings Updated: Jul 26, 2026 ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connextglobal.com) #### Hard working Clients consistently express appreciation for Connext's hard-working nature, highlighting their commitment to excellence and proactive approach. One client noted the team's reliability and effort in matching candidates to specific profiles, stating, 'The staff are engaged and committed to providing excellent service.' Another emphasized the dedication of the account manager in ensuring smooth operations, reflecting a strong partnership. Overall, the sentiment regarding Connext's work ethic is overwhelmingly positive, showcasing their dedication to client success. - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic. [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext takes a lot of pride in making the relationship successful. They assign an account manager that exists to make sure daily operations run smoothly and to serve as a point of contact should any issues arise. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### Experience in 5 industries Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - Arts, entertainment & music - Financial services - Software - Business services - Other Industry - Real estate #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (87 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a customer support and service outsourcing company offering services such as tech support, HR solutions, and frontline customer care. Feedback from their clients is predominantly positive, with approximately 90% of reviews highlighting their reliability, flexibility, and strong communication. However, one notable review indicates dissatisfaction with ownership and accountability. Overall, SupportYourApp is praised for its adaptability and efficiency in handling diverse client needs. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Detail-oriented Clients have consistently praised SupportYourApp for its detail-oriented approach, noting the proactiveness and attentiveness of their consultants. One client highlighted the consultant's ability to work efficiently across different time zones while maintaining a high level of communication. The overall sentiment reflects satisfaction, with one client rating their experience a perfect 10/10, emphasizing the company's dedication and effectiveness in addressing client needs. - App Management & Support for Learning Tech Company (5.0/5, Sep 19, 2024): The consultant demonstrates proactiveness, attention to detail, and is able to work even in a time zone completely different from the main team's. We're more than satisfied with SupportYourApp's services and can evaluate the consultant’s work and dedication as 10/10. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/315621) #### Experience in 18 industries SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - Hospitality & leisure - Non-profit - Transportation - Consumer Products - eCommerce - HVAC - Healthcare - Telecommunications - Arts, entertainment & music - Research - Other Industry - Social Networking - Business services - Gaming - Software - Education - Financial services - Energy & natural resources - Manufacturing - Fitness - Wellness & Fitness - Other industries - Retail - Media - Advertising & marketing - Information technology - IT Services #### 4.7 out of 5.0 rating for cost What Clients Have Said SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (2 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a professional service provider specializing in customer service, sales support, and data processing solutions. The feedback from reviews highlights their strengths in delivering reliable and timely project management, with over 90% of reviews praising their communication and responsiveness. Notably, they have achieved a 99.59% attendance rate, and many clients commend their friendly and engaged team. Areas for improvement include refining candidate searches and enhancing quality evaluation methods. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Honest Clients have consistently praised Unity Communications for their honesty and integrity in business dealings. One CTO noted their impressive ability to understand and meet requirements, stating that Unity treated their business as if it were their own. The client emphasized Unity's culture of kindness and determination, highlighting that nothing could have been done differently to improve their experience. Overall, the sentiment reflects strong trust and satisfaction with Unity's honest approach to service. - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) #### Experience in 10 industries Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - IT Services - Medical - Wellness & Fitness - Healthcare - Telecommunications - Information technology - Supply Chain, Logistics, and Transport - Agriculture - Utilities - Advertising & marketing - Retail - Media - Food & Beverages - Beauty & Cosmetics - Consulting - Education - Other industries - Other Industry - Software - Consumer Products #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (1 projects) - Ireland (1 projects) - United States (34 projects) [View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (192 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a virtual assistant service provider specializing in administrative, operational, and business development support. The reviews reflect an overwhelmingly positive client experience, with 100% reporting improved efficiency, organization, and responsiveness. Many clients (approximately 80%) highlighted the team's proactive communication and personalized support, while 60% specifically praised their adaptability and cultural fit. Overall, Remote CoWorker consistently delivers dependable and cost-effective virtual assistance solutions. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Remote CoWorker consistently received positive feedback regarding their timeliness and project management. Clients noted that tasks were completed on or ahead of schedule, with one client stating, 'They hit the target timeline.' Another remarked on their 'excellent project management,' highlighting their responsiveness and ability to meet deadlines. Overall, the sentiment surrounding timeliness is overwhelmingly positive, with multiple clients expressing satisfaction with how promptly their needs were addressed. - Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448) - Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355) - Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): She has delivered on time and is very responsive and communicative. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714) - Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): They delivered on time. They are quick to respond to needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226) - Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Nova has delivered items on time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059) #### Reviewed 17 times in the past 6 months Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their effective communication, responsiveness, and ability to deliver on time. Clients praised the dedication and professionalism of team members, particularly noting the exceptional support from individuals like Melanie and Victoria. Specific feedback includes improved organizational efficiency, increased productivity, and successful candidate placements, with no significant areas for improvement identified. Overall, clients feel that Remote CoWorker is a valuable partner in enhancing their operational capabilities. - 16 of 17 reviews are 5 stars - Less than $10,000 avg. project cost [Read 17 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews) #### Experience in 26 industries Remote CoWorker has received positive feedback across various industries, particularly in Financial Services, Medical, and Real Estate. Clients praise their expertise in administrative support and project management, noting increased efficiency and productivity. The Financial Services sector highlights their strong candidate sourcing, while the Medical field appreciates their seamless onboarding. Overall, their strengths include effective communication and a flexible approach, making them a suitable choice for clients in need of virtual assistance across these sectors. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) - Medical - Sports - Franchises - Real estate - Business services - Automotive - Plumbing - Other industries - Energy & natural resources - Information technology - Consumer products & services - Media - Manufacturing - Hospitality & leisure - Insurance - eCommerce - HVAC - Retail - Food & Beverage - Healthcare - IT Services - Contracting - Arts, entertainment & music - Legal - Construction - Advertising & marketing - Financial services - Education - Food & Beverages - Software #### Completed projects in 8 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - South Africa (1 projects) - United Arab Emirates (2 projects) - United States (118 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) --- ### [Prialto](https://clutch.co/profile/prialto) #### 5 out of 5 star rating (45 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 70% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Prialto is a company specializing in providing virtual executive assistance services, offering support in administrative tasks, scheduling, and business operations. Across the reviews, 100% of clients commend Prialto for their prompt communication and effective project management, with many highlighting the exceptional quality of their team members and the strategic value they provide. The company's focus on cultural alignment and maintaining high service standards is consistently praised. [Visit Website](https://www.prialto.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Honest The feedback regarding Prialto reflects a strong sentiment of honesty, particularly highlighting their transparent communication and reliability. Clients noted Christine's proactive approach and ability to anticipate needs, which fostered a trust-based relationship. Specific comments praised the seamless integration into complex workflows and the emphasis on strategic partnership rather than mere task completion. While minor billing issues were mentioned, they were overshadowed by the overall positive experience and the value added through effective project management and support. - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): Prialto’s project management has exceeded expectations. My primary productivity assistant, Christine, quickly adapted to my workflows, managed competing priorities seamlessly, and consistently delivered all assigned tasks ahead of deadlines. Whenever I have needed to adjust scope, delegate a new project, or pivot due to shifting client priorities, Christine and the Engagement Management Team (Jasmine, Karen, Miles) have responded immediately, often proactively identifying process improvements or workflow bottlenecks before I noticed them myself. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): The trust, professionalism, and reliability Christine and the Prialto team have brought to the table have enabled me to confidently delegate, focus on scaling my business, and deliver an even higher standard of service to clients. Prialto’s team structure ensures redundancy and continuity, minimizing risk of interruption. Occasional confusion around billing or credits is the only reason for not giving a perfect score, but this confusion is offset by highly responsive and efficient client support delivery. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): While my experience with Prialto has been overwhelmingly positive, there are a few areas where continued growth would add even more value, especially for clients like me who are running small, dynamic, growing, and client-facing consultancies. More Transparent, Real-Time Billing and Credits: There was one instance where credits from contract adjustments or overpayments took some time to appear on my monthly invoice and required me to request a revised invoice. A more transparent, self-serve portal for tracking credits, usage, and outstanding balances in real time would add peace of mind and simplify financial planning. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) #### Reviewed 1 time in the past 6 months Recent reviews highlight Prialto's effective support in managing tasks such as audits and email management, enabling clients to utilize their executive teams more strategically. Clients praise the company's timely delivery and proactive communication, noting the impressive quality of team members assigned to their accounts. Overall sentiment is highly positive, with no significant areas for improvement mentioned, reinforcing Prialto's reputation as a reliable partner in business services. - 1 of 1 reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/prialto?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) - Consulting - Software - eCommerce - Non-profit - Medical - Retail - Financial services - Nonprofit - Healthcare - Sports - Construction - Other Industry - Engineering - Media - Real estate - Advertising & marketing - Banks - Business services #### Completed projects in 3 countries - Canada (1 projects) - United States (37 projects) - England (1 projects) This provider is available in 6 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/prialto?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a customer experience and support service provider praised for its efficiency and adaptability in various industries such as telecommunications, cybersecurity, and healthcare marketing. Approximately 100% of reviewers commend their project management and responsiveness, with notable strengths in speed and team integration. Their ability to handle complex support tasks and scale resources quickly is repeatedly highlighted, with no significant areas for improvement mentioned by clients. [Visit Website](https://helpware.com/cx/services/inbound-call-center?utm_source=clutch.co&utm_medium=referral&utm_campaign=inbound) #### Easy to work with The overall sentiment regarding Helpware's ease of collaboration is overwhelmingly positive. Clients frequently commend their professionalism, flexibility, and dedication to service. For instance, one client highlighted Helpware as 'friendly, dedicated, and willing to make as many changes as we need,' while another mentioned their 'extremely effective workflow' and 'strong communication.' Clients appreciate the team's ability to integrate seamlessly into their operations, making them an invaluable extension of their own teams. - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Customer Service via Chat (5.0/5, Feb 1, 2019): Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/53030) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): All the resources we’ve worked with have been well-trained, communicative, and easy to work with. This extends to all people Helpware hires and the training they provide. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) #### Reviewed 1 time in the past 6 months Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### Responsive Helpware CX is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [BPO Hive LLC](https://clutch.co/profile/bpo-hive) #### 4.9 out of 5 star rating (11 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cairo, Egypt #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description BPO Hive LLC is a business process outsourcing company offering services such as lead qualification, outbound sales, virtual reception, data entry, and customer service support. They consistently receive high praise for their responsive communication, professionalism, and ability to scale services, with 100% of reviews highlighting their commitment to quality and efficient project management. Overall, clients appreciate their cost-effectiveness and alignment with company values. [Visit Website](https://bpohive.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Overall sentiment regarding BPO Hive LLC's adaptability is highly positive. Clients noted their ability to quickly adjust to feedback and changing circumstances, with one client praising their 'remarkable adaptability' during market expansion. Another highlighted their 'proactive' project management, consistently meeting deadlines and adapting strategies based on real-time feedback. This responsiveness has been instrumental in supporting clients' growth while maintaining high-quality outcomes. - Back-Office Support for Mining Company (5.0/5, Nov 4, 2025): Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. BPO Hive LLC's ability to scale their services to match our growth without compromising quality has been crucial to our success. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417645) - Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — they don't just focus on volume, but on delivering well-qualified, high-intent appointments. Their attention to detail, consistent communication, and ability to adapt strategies based on real-time feedback made them a truly reliable and results-driven partner. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777) #### Reviewed 1 time in the past 6 months Recent reviews of BPO Hive LLC reflect a positive sentiment, highlighting their professionalism, responsiveness, and commitment to delivering results. A client from ZWSOFT noted a successful conversion rate of 15% after outsourcing teleagents for lead qualification. The company was chosen for its high ratings and budget-friendly pricing, with no areas for improvement identified. Overall, clients appreciate BPO Hive's approachability and dedication to meeting project goals. - 1 of 1 reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/bpo-hive?sort_by=date_desc&verified=true#reviews) #### Experience in 7 industries BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency. [Read All Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) - Contracting - Energy & natural resources - Chemicals & Biotechnology - Retail - Real estate - Information technology - Financial services - Consulting #### Completed projects in 4 countries - Australia (3 projects) - Canada (1 projects) - United Arab Emirates (1 projects) - United States (2 projects) This provider is available in 1 time zone: - Eastern European Time (EET) This provider is fluent in 2 languages: - English - Arabic [View Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) --- ### [Martal Group](https://clutch.co/profile/martal-group) #### 4.8 out of 5 star rating (109 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Oakville, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% Call Center Services - 10% Email Marketing - 70% Sales Outsourcing #### Company description Martal Group specializes in outbound lead generation and B2B appointment setting, providing services such as prospect research, email sequencing, and lead qualification. Their reviews are predominantly positive, with a focus on their ability to generate high-quality leads and meaningful conversations that align with clients' ideal customer profiles. Their clients consistently commend their responsive project management and strategic insights, highlighting a 90% satisfaction rate among reviewers. [Visit Website](https://martal.ca/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Attentive Clients consistently highlight Martal Group's attentive approach, noting their quick responses and commitment to meeting project deadlines. One client emphasized feeling like a top-priority, appreciating that the team focuses on creating value and fostering long-term partnerships. The feedback reflects overall satisfaction, with no areas for improvement identified, underscoring Martal Group's dedication to client needs. #### Reviewed 4 times in the past 6 months Recent reviews of Martal Group indicate a strong overall sentiment, highlighting their effectiveness in generating qualified B2B leads and setting appointments. Clients commend their focus on lead fit over volume, resulting in valuable conversations. Notably, a department head from Blaze AI noted improvements in pipeline quality and efficient project management through regular strategy syncs. Clients from US Cloud and Precision Motion Health praised Martal's quick understanding of their value propositions and their ability to adapt based on performance data. - 3 of 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/martal-group?sort_by=date_desc&verified=true#reviews) #### 4.6 out of 5.0 rating for cost What Clients Have Said Martal Group is frequently praised for delivering strong value for money, with clients noting their competitive pricing and effective lead generation. One client emphasized that their pricing fit within budget while still providing good value for the cost. Another stated that Martal's services resulted in a noticeable increase in qualified leads and appointments, justifying their investment. Overall, sentiment towards Martal Group's cost-effectiveness is positive, with clients appreciating the quality of leads generated despite varying results. [Read All Reviews](https://clutch.co/profile/martal-group?verified=true#reviews) - $10,000 to $49,000 (59 reviews) - Less than $10,000 (13 reviews) - $50,000 to $199,999 (10 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 18 countries - Australia (2 projects) - Armenia (1 projects) - Bosnia and Herzegovina (1 projects) - Brazil (1 projects) - Canada (20 projects) - Taiwan (1 projects) - Denmark (1 projects) - Finland (1 projects) - France (1 projects) - Germany (4 projects) - India (3 projects) - Israel (7 projects) - Pakistan (1 projects) - Romania (1 projects) - Russia (3 projects) - Ukraine (1 projects) - United States (53 projects) - England (1 projects) This provider is available in 2 time zones: - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/martal-group?verified=true#reviews) --- ### [Belkins](https://clutch.co/profile/belkins) #### 4.9 out of 5 star rating (232 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Denver, CO #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% CRM Consulting and SI - 10% Email Marketing - 70% Sales Outsourcing #### Company description Belkins is a lead generation and sales development company, praised for its strategic support and comprehensive outbound processes. With over 80% of reviews highlighting their effectiveness in building structured lead generation systems, clients commend their responsiveness, proactive project management, and alignment with business goals. Approximately 90% of reviewers express satisfaction with Belkins’ ability to deliver qualified appointments and facilitate measurable business growth. [Visit Website](https://belkins.io/clutch?utm_source=clutch.co&utm_medium=referral) #### Reviewed 3 times in the past 6 months Recent reviews of Belkins highlight a strong positive sentiment, noting their exceptional project management and strategic support. Clients praised their collaborative approach and responsiveness, with one CEO remarking on the impressive 42 booked meetings and a 450% pipeline growth. Another client commended their effective use of technology for lead generation, while a third emphasized the seamless integration of their services. Overall, feedback indicates Belkins excels in building customized outreach strategies, although some suggested improvements in lead qualification. - 3 of 3 reviews are 5 stars - Unknown avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/belkins?sort_by=date_desc&verified=true#reviews) #### 4.8 out of 5.0 rating for cost What Clients Have Said Belkins is frequently praised for its cost-effectiveness and value for money, with clients noting the excellent return on investment from their services. For example, one client highlighted a 3.6x ROI from closed deals, while another reported 85 appointments booked within a few months. Overall, feedback indicates that clients find Belkins’ pricing to be reasonable relative to the quality of leads and appointments generated, often exceeding expectations in terms of deliverables and responsiveness. [Read All Reviews](https://clutch.co/profile/belkins?verified=true#reviews) - $10,000 to $49,000 (108 reviews) - $50,000 to $199,999 (31 reviews) - Less than $10,000 (25 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Belkins is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 29 countries - Australia (1 projects) - Belgium (2 projects) - Canada (8 projects) - Chile (1 projects) - Cyprus (2 projects) - Czech Republic (1 projects) - Denmark (2 projects) - Estonia (6 projects) - Finland (1 projects) - Germany (5 projects) - India (1 projects) - Ireland (2 projects) - Israel (1 projects) - Latvia (2 projects) - Lithuania (1 projects) - Mexico (1 projects) - Netherlands (2 projects) - Norway (2 projects) - Poland (3 projects) - Portugal (2 projects) - Romania (1 projects) - Russia (2 projects) - Singapore (2 projects) - Slovenia (1 projects) - Switzerland (1 projects) - United Arab Emirates (1 projects) - Ukraine (23 projects) - United States (138 projects) - England (5 projects) This provider is available in 2 time zones: - Eastern Standard Time (EST) - Mountain Standard Time (MST) This provider is fluent in 3 languages: - English - German - French [View Reviews](https://clutch.co/profile/belkins?verified=true#reviews) --- ### [LevelUp Leads](https://clutch.co/profile/levelup-leads) #### 5 out of 5 star rating (56 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Laguna Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 80% Sales Outsourcing #### Company description LevelUp Leads is a lead generation and outbound sales development company that specializes in cold calling and sales outreach across multiple channels, including email and LinkedIn. Reviews demonstrate that 100% of clients appreciate their effective project management, timely delivery, and adaptability. Around 90% commend their ability to enhance sales pipelines and generate qualified leads, while 80% highlight their commitment to customer satisfaction and personalized service. [Visit Website](https://levelupleads.io/clutch-lp/) #### Reviewed 5 times in the past 6 months In the past six months, client feedback for LevelUp Leads has been overwhelmingly positive. Clients commend their effective lead generation strategies, timely project management, and strong communication. For instance, one client noted an increase in qualified meetings by over four times, while another praised their adaptability and quick response to feedback. Consistent themes include high-quality leads, excellent customer support, and effective outreach campaigns, with no significant areas for improvement identified by clients. - 4 of 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 5 Recent Reviews](https://clutch.co/profile/levelup-leads?sort_by=date_desc&verified=true#reviews) #### Experience in 16 industries LevelUp Leads has received positive feedback across various industries, including business services, eCommerce, insurance, hospitality, and education. Clients commend their lead generation expertise, adaptability to unique market needs, and strong project management skills. They have successfully delivered measurable outcomes such as increased qualified meetings and enhanced sales pipelines. Overall sentiment indicates that LevelUp Leads is particularly well-suited for companies seeking effective outbound sales strategies, especially in technology, manufacturing, and financial services. [Read All Reviews](https://clutch.co/profile/levelup-leads?verified=true#reviews) - Financial services - eCommerce - Consulting - Hospitality & leisure - Manufacturing - Software - Sports - IT Services - Construction - Food & Beverage - Information technology - Advertising & marketing - Engineering - Automotive - Real estate - Arts, entertainment & music - Legal - Other industries - Insurance - Business services - Education #### 4.9 out of 5.0 rating for cost What Clients Have Said LevelUp Leads is frequently praised for its cost-effectiveness and value for money, with clients noting that their pricing aligns well with budget expectations. For instance, one client highlighted a return on investment of 5x, while another appreciated the good value for cost and high-quality leads generated. Overall sentiment reflects satisfaction with the services provided, with many clients indicating that the results justify their investment, stating, 'they delivered everything on time' and 'we received great value for our budget.' [Read All Reviews](https://clutch.co/profile/levelup-leads?verified=true#reviews) - $10,000 to $49,000 (23 reviews) - Less than $10,000 (6 reviews) - $50,000 to $199,999 (4 reviews) #### Very responsive LevelUp Leads is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a versatile customer service and support company offering customized call center solutions, including customer service management, lead generation, and order processing. Reviews indicate a strong focus on flexibility, excellent communication, and proactive problem-solving, with around 90% of feedback highlighting their adaptability and professionalism. Clients consistently praise XACT for their ability to align with company values and effectively support project goals. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Efficient Clients have consistently praised XACT for their efficiency in managing customer service operations. One client noted that very few complaints were escalated to them, indicating effective call handling. Another highlighted their capability to adapt quickly to seasonal demands, resulting in reduced call handling times. Clients appreciated the seamless communication and proactive suggestions from XACT, which enhanced overall service delivery. Overall, the sentiment regarding XACT's efficiency is highly positive, showcasing their ability to deliver effective solutions under varying circumstances. - Customer Services for Software Development Company (4.0/5, Feb 17, 2021): They were efficient, and very few complaints from customers were ever escalated to me. I was impressed that we didn’t encounter any critical issues from a customer service standpoint, based on the volume of calls they were taking. They did a great job serving those accounts, which was shown in the success of those programs as well as the feedback we received. [Read Full Review](https://clutch.co/go-to-review/xact/72307) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): Of all of our tickets that came in, we found we had five huge categories that calls fell into over and over. Now that they've experienced most of the different calls we receive, they have the ability to actually categorize these things and take off in the right direction was there. We are speculating that they will be on the phone less time this Easter given that they have this way of attacking it and have learned how to do it more effectively. [Read Full Review](https://clutch.co/go-to-review/xact/127424) #### Experience in 14 industries XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) - Manufacturing - Supply Chain, Logistics, and Transport - Insurance - Real estate - Automotive - Transportation - IT Services - Arts, entertainment & music - Advertising & marketing - Chemicals & Biotechnology - Nonprofit - Financial services - Retail - Education - eCommerce - Information technology - Sports - Healthcare - Other Industry #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (4 reviews) - $10,000 to $49,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a lead generation and appointment-setting agency that specializes in managing outbound prospecting, lead qualification, and appointment scheduling across various industries. The reviews highlight their ability to consistently deliver high-quality, sales-ready appointments, resulting in improved conversion rates and predictable pipelines. Approximately 100% of reviews reflect positive feedback, with clients frequently praising their professional communication and effective project management. [Visit Website](https://appointmentsetteronline.com/inbound-calling-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Receptive Clients have expressed high satisfaction with Appointment Setter Online's receptive approach, noting their ability to listen and adapt to changing priorities. One client highlighted their dependable communication and timely delivery of services, stating, 'They listened carefully and adapted quickly when our priorities shifted.' Overall, the sentiment reflects a strong appreciation for the company's responsiveness and flexibility in meeting client needs. #### Reviewed 6 times in the past 6 months Over the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment setting services. Notable feedback highlights their ability to deliver qualified leads, improve conversion rates, and maintain organized communication. Clients appreciated the team's professionalism and consistent follow-ups, which contributed to a more predictable sales pipeline. While some suggested enhanced performance analytics for better insights, overall sentiment remains highly positive, with multiple clients expressing satisfaction with the results achieved. - 6 of 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/appointment-setter-online?sort_by=date_desc&verified=true#reviews) #### Experience in 15 industries Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) - Construction - Agriculture - Advertising & marketing - Electric - Financial services - Consumer products & services - Software - Dental - Roofing - Business services - Research - Publishing - Non-profit - Medical - Nonprofit - Home Services - Legal - Automotive - Education #### Very responsive Appointment Setter Online is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [DMT Business Development](https://clutch.co/profile/dmt-business-development) #### 5 out of 5 star rating (79 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 15% Email Marketing - 75% Sales Outsourcing #### Company description DMT Business Development is a lead generation and sales development company that focuses on building qualified sales pipelines and setting appointments. Across all reviews, 100% of clients praised their expertise, responsive communication, and effective project management. They consistently deliver measurable success, such as booking meetings and generating leads, with 0% mentioning any significant areas for improvement. [Visit Website](https://dmtcorp.io/from-clutch/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great project management Clients consistently praised DMT Business Development for their exceptional project management capabilities. One client noted, 'The project management was top notch,' highlighting timely deliverables and responsiveness. Another stated, 'DMT demonstrated excellent project management skills throughout our partnership,' emphasizing their organized approach. Overall, feedback reflects a strong sentiment of satisfaction, with clients appreciating the team's efficiency and communication, which consistently met or exceeded expectations. - Lead Generation for Biotechnology Company (5.0/5, Mar 18, 2024): The project management is second to none. They are fast, efficient and professional. Extremely well organized with concise, informative communications. They are focused, goal-oriented and best-in-class. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/276430) - Lead Generation & Customer Outreach for Analytics Company (4.5/5, Jun 16, 2023): Effective project management played a vital role in the success of our collaboration. SalesNash provided us with high-quality and accessible email and LinkedIn content, which greatly contributed to the overall performance. Their technical support was commendable, assisting us with the creation and maintenance of mailboxes and warm-ups, as well as establishing and managing LinkedIn accounts. Furthermore, their expertise in configuring mailing systems, along with the dedicated SDR manager handling customer responses, ensured seamless communication and follow-ups. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/209386) - Staff Augmentation for Recruiting Company (4.5/5, May 10, 2023): Very good project management. Dasha our project manager was always available and attentive to our needs, very accommodating and helpful as well as pleasant. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/200714) - Appointment Scheduling for Software & Services Company (5.0/5, Mar 17, 2023): Project management was great. The communication was clear and they would respond to my requests. They have their act together. Their workflow and team management is great and they have highly skilled people doing the job. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/187947) - Lead Research for Marketing Agency (5.0/5, Nov 18, 2021): Very effective, starting from our kick-off meetings, to interim reporting and final reporting. Besides, I had direct access to a dedicated project manager, so communication wasn't an issue at all. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/5048) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment. [Read All Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) - $10,000 to $49,000 (32 reviews) - Less than $10,000 (5 reviews) #### Very responsive DMT Business Development is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 18 countries - Australia (2 projects) - Canada (21 projects) - Taiwan (1 projects) - Croatia (1 projects) - Denmark (1 projects) - Estonia (1 projects) - France (1 projects) - Germany (2 projects) - Hong Kong (1 projects) - India (2 projects) - Jordan (1 projects) - New Zealand (1 projects) - Poland (2 projects) - Spain (1 projects) - United Arab Emirates (1 projects) - Ukraine (3 projects) - United States (19 projects) - England (3 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 7 languages: - English - Spanish - Russian - German - French - Polish - Ukrainian [View Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) --- ### [A-SALES AB](https://clutch.co/profile/sales-ab) #### 4.9 out of 5 star rating (83 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ed, Sweden #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 80% Sales Outsourcing #### Company description A-SALES AB is a lead generation and sales appointment-setting company. Despite varying feedback, with approximately 70% of reviews highlighting positive outcomes such as increased appointment rates and effective communication strategies, about 30% of reviewers reported dissatisfaction due to unmet expectations and poor communication. Notably, 57% of reviewers emphasized the company's ability to create tailored outreach that resonated with target audiences. [Visit Website](https://www.a-sales.co/clutch-contact) #### Reviewed 18 times in the past 6 months In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner. - 17 of 18 reviews are 5 stars - Less than $10,000 avg. project cost [Read 18 Recent Reviews](https://clutch.co/profile/sales-ab?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments. [Read All Reviews](https://clutch.co/profile/sales-ab?verified=true#reviews) - Other industries - Information technology - Manufacturing - Software - Advertising & marketing - Consumer products & services - Business services - Construction - Consumer Products - Government - Financial services - Education - Healthcare - Supply Chain, Logistics, and Transport - Human Resources - IT Services - Consulting #### 4.9 out of 5.0 rating for cost What Clients Have Said A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts. [Read All Reviews](https://clutch.co/profile/sales-ab?verified=true#reviews) - Less than $10,000 (22 reviews) - $10,000 to $49,000 (15 reviews) #### Completed projects in 22 countries - Australia (5 projects) - Austria (1 projects) - Armenia (1 projects) - Belgium (1 projects) - Canada (1 projects) - Cyprus (1 projects) - Finland (2 projects) - France (1 projects) - Germany (2 projects) - India (4 projects) - Italy (1 projects) - Japan (1 projects) - Netherlands (1 projects) - Norway (7 projects) - Philippines (1 projects) - Poland (1 projects) - Singapore (1 projects) - Slovenia (1 projects) - Sweden (12 projects) - United Arab Emirates (1 projects) - United States (18 projects) - England (5 projects) This provider is fluent in 26 languages: - English - Arabic - Russian - Portuguese - German - French - Turkish - Italian - Polish - Ukrainian - Romanian - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino - Albanian [View Reviews](https://clutch.co/profile/sales-ab?verified=true#reviews) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (17 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company is a staffing and recruitment firm that specializes in building offshore support teams and sourcing qualified candidates for a variety of industries. The feedback across their reviews is overwhelmingly positive, with clients praising their professionalism, responsiveness, and ability to deliver tailored solutions. Approximately 90% of reviewers highlight their exceptional project management and communication skills, noting their capacity to understand and meet specific business needs. [Visit Website](https://www.1840andco.com/contact-center?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Exceeds expectations Clients have reported that 1840 & Company consistently exceeds expectations, particularly in delivering high-quality sales results and effective project management. One client noted their sales performance improved month over month, attributing this success to the team's strong engagement and adaptability. Additionally, the client's feedback highlighted the company's impressive operational experience and prompt delivery of results during the pilot phase, emphasizing their understanding of outbound sales and the telecommunications industry. - B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider (5.0/5, Jun 21, 2024): Sales results have been above expectations and grown month over month each month they've been onboard. Willingness and ability to adapt and take on additional LOB for the Paid Marketing leads and convert at above acceptable levels while maintaining all other KPI's. As we've added business with them, they continue that engagement level and exceed expectations. [Read Full Review](https://clutch.co/go-to-review/1840-company/296007) #### Reviewed 2 times in the past 6 months In recent reviews, clients have praised 1840 & Company for their exceptional responsiveness, professionalism, and commitment to understanding client needs. Notably, Quick Pick Transportation highlighted their effective recruitment process that led to a dependable offshore support team, enhancing customer service and operational efficiency. Similarly, a medical SaaS CEO commended their rapid candidate sourcing and compliance assistance for offshore employees. Overall, sentiment is highly positive, with no significant areas for improvement noted by clients. - 2 of 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/1840-company?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries 1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) - Financial services - Healthcare - eCommerce - Advertising & marketing - Telecommunications - Software - Manufacturing - Business services - Food & Beverages - Retail - Human Resources #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised. [Visit Website](https://bpo.topcustomerservice.com/) #### Dedicated The feedback regarding the sentiment of 'Dedicated' highlights the exceptional commitment and responsiveness of Top Customer Service. Clients noted that the team genuinely cared about enhancing communication for families, leading to improved satisfaction and efficiency. One client emphasized their dedication by stating, 'The most impressive aspect was how dedicated and responsive their team was.' Overall, clients expressed high satisfaction, with a desire for even more proactive updates, reflecting a strong sentiment of support and dedication. - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): The most impressive aspect was how dedicated and responsive their team was. They genuinely cared about helping our daycare communicate better with families. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) #### Experience in 15 industries Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - Advertising & marketing - Automotive - Electric - Home Services - Contracting - Education - Business services - Construction - Legal - Medical - Other industries - Non-profit - Real estate - Financial services - Government #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Leadium](https://clutch.co/profile/leadium) #### 5 out of 5 star rating (71 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 5% Email Marketing - 75% Sales Outsourcing #### Company description Leadium is a lead generation company that specializes in outbound prospecting and business development services. The company consistently receives positive feedback for its professional communication, adaptability, and effective project management. Approximately 85% of reviews highlight Leadium's ability to increase meeting consistency and improve client pipelines. Clients appreciate the U.S.-based team's quality and strategic involvement, with many noting the alignment of company values and the quality of outreach. [Visit Website](http://www.leadium.com/?utm_source=clutch&utm_medium=paid_sponsorship&utm_campaign=brand-awareness) #### Adaptable Leadium's adaptability received high praise from clients, highlighting their ability to respond to evolving strategies and market dynamics. One CEO noted their proactive communication and flexibility, stating, "They successfully navigated our needs by constantly adapting to our evolving strategies." Another client emphasized their responsiveness and agility, which significantly contributed to achieving business goals. Overall, the sentiment reflects a strong appreciation for Leadium's commitment to adapting their approach to meet client needs effectively. - Lead Generation for Childhood Nutrition Company (5.0/5, Jul 30, 2023): Their team was responsive and adaptive to our needs, adjusting their strategies as required. They were able to meet targets effectively and ensured timely communication, which greatly aided in our decision-making process. Hence, their services significantly contributed towards achieving our business development goals. [Read Full Review](https://clutch.co/go-to-review/leadium/221120) #### Experience in 12 industries Leadium has garnered positive feedback across diverse industries, including Financial Services, Media, Medical, Information Technology, Manufacturing, Cleaners, Education, Retail, Telecommunications, and Business Services. Clients commend their expertise in lead generation, effective communication, and adaptability. Notable strengths include a strong U.S.-based team and a consultative approach, enhancing engagement and conversion rates. Overall sentiment indicates satisfaction, particularly in sectors like Financial Services and Education, where Leadium's efforts have significantly boosted client pipelines and appointment rates. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) - Other industries - Advertising & marketing - Information technology - Business services - Financial services - Human Resources - IT Services - Food & Beverages - Education - Telecommunications - Consumer Products - Healthcare - Retail - Software #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, client feedback on Leadium indicates a strong perception of value for money. Numerous clients noted that Leadium provided good value for cost, with one stating it was a key factor in their selection. The company is praised for delivering high-quality leads and consistent appointment setting, often exceeding expectations in terms of booked meetings. Clients highlighted the cost-effectiveness of Leadium's services, noting significant improvements in their sales pipelines relative to their investments. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) - Less than $10,000 (13 reviews) - $10,000 to $49,000 (13 reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 7 countries - Belgium (1 projects) - Dominican Republic (1 projects) - Singapore (1 projects) - United States (33 projects) - Wales (1 projects) - Scotland (1 projects) - England (6 projects) This provider is available in 8 time zones: - Midway Islands Time (MIT) - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/leadium?verified=true#reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Well-organized projects Clients have consistently praised Remote Team Solutions for their well-organized project management. One client highlighted their 'incredibly organized, reliable, and easy to work with' nature, noting a significant increase in productivity and customer retention. Communication channels such as email and Microsoft Teams were emphasized as effective, contributing to a seamless collaboration. Overall, the sentiment reflects strong satisfaction with their organizational capabilities, although slight improvements in ramp-up times were suggested. - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) #### Reviewed 2 times in the past 6 months Recent client feedback for Remote Team Solutions highlights a strong emphasis on talent acquisition and project management efficiency. One client noted a significant increase in sales close rates and praised the team's responsiveness, particularly mentioning an employee named Gustavo. Another client reported faster policy issuance while maintaining quality, appreciating the autonomy in managing their team. Overall, the sentiment is highly positive, with only minor suggestions for improvement regarding the hiring process speed. - 1 of 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - Insurance - Software - Legal - Other Industry - Construction - Human Resources - Media - Advertising & marketing - Retail - Business services - Real estate - Food & Beverages - IT Services #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a virtual assistant service provider that offers comprehensive administrative support, social media management, customer service, and lead generation. Positive feedback is prevalent, with 90% of reviewers praising their timely communication, seamless integration, and effective project management. However, 10% indicated areas for improvement, notably in supervision and task accuracy. Overall, Wing Assistant is recognized for its reliability and value for cost. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Experience in 13 industries Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) - Information technology - Other industries - Real estate - Software - Education - Medical - Healthcare - Construction - Consulting - Beauty & Cosmetics - Business services - Legal - Arts, entertainment & music - Nonprofit - Financial services - Human Resources - Logistics & Supply Chain - Other Industry - Manufacturing - Home Services - Advertising & marketing #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Wing Assistant is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 4 countries - Canada (2 projects) - Puerto Rico (1 projects) - United States (28 projects) - England (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) --- ### [Smith.ai](https://clutch.co/profile/smithai) #### 4.8 out of 5 star rating (77 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 10% Back Office Outsourcing - 50% Call Center Services - 10% Conversion Optimization - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Smith.ai is a virtual receptionist service provider offering call answering, chat support, appointment scheduling, and lead qualification services. The company receives mixed reviews, with approximately 70% of feedback being positive, highlighting their efficiency, professionalism, and high-quality customer service. However, about 30% of reviews express concerns over issues like ineffective chatbots and unresolved technical problems, indicating areas for improvement. [Visit Website](https://smith.ai/?utm_source=clutch.co&utm_medium=review_site) #### Timely Clients consistently express satisfaction with Smith.ai's timely service delivery. One client noted, 'Smith.ai always delivers on time with anything I ask them to update,' while another highlighted their 'enthusiastic' approach to meeting deadlines. Additionally, a client emphasized the importance of their prompt communication, stating, 'Whenever I send an email, I know I’ll get a response quickly.' Overall, the sentiment regarding timeliness is overwhelmingly positive, reflecting Smith.ai's commitment to reliable service. - Virtual Receptionist Services for Law Firm (5.0/5, Apr 12, 2022): Describe their project management style, including communication tools and timeliness. Anytime I request a change to my instructions or call handling, I simply send an email. Within a few hours, all of my requested changes have been made. They are very responsive. [Read Full Review](https://clutch.co/go-to-review/smithai/15715) - Phone Answering Services for Law Firm (5.0/5, Dec 31, 2021): How did Smith.ai perform from a project management standpoint? We communicate via email and phone calls. They’re a systematic partner that sticks to our schedules. [Read Full Review](https://clutch.co/go-to-review/smithai/101325) - Live Answering Services for Family Law Office (5.0/5, Dec 27, 2021): Can you share any outcomes from the engagement that demonstrate progress or success? They respond quickly to any changes we need for managing our telephones as if they were sharing the office with us. [Read Full Review](https://clutch.co/go-to-review/smithai/7518) - Virtual Receptionist Services for Law Firm (5.0/5, Sep 4, 2020): What did you find most impressive about this company? Their customer service is amazing and they give you a summary of each call almost instantly. [Read Full Review](https://clutch.co/go-to-review/smithai/56905) - Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Describe their project management. Did they deliver items on time? How did they respond to your needs? Always prompt and thorough with reports. [Read Full Review](https://clutch.co/go-to-review/smithai/234021) #### Experience in 9 industries Smith.ai has demonstrated expertise across various industries, notably legal, healthcare, and business services. Clients in the legal field commend their professional call handling and seamless integration with practice management software, while feedback from healthcare and business sectors highlights their effective lead generation and customer service. Overall, the sentiment is largely positive, with clients praising responsiveness and professionalism, though some reviews indicate areas for improvement in technical support and spam handling. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) - Financial services - Healthcare - Other Industry - Hospitality & leisure - Other industries - Utilities - Arts, entertainment & music - IT Services - Legal - Manufacturing - Nonprofit - Business services - Advertising & marketing #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Smith.ai as offering excellent value for the cost of their services. Many reviews highlight the affordability compared to hiring in-house staff, with one client noting they saved significantly by outsourcing to Smith.ai. Positive sentiments are evident in feedback regarding professionalism and responsiveness, with several clients stating that the service has improved their operational efficiency. However, there are scattered concerns about occasional service lapses and spam call management, indicating room for improvement. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 63 cities - Texarkana, Arkansas (1 projects) - Washington, District of Columbia (1 projects) - Coral Springs, Florida (1 projects) - Hialeah, United States (1 projects) - Jacksonville, Florida (1 projects) - Kissimmee, Florida (1 projects) - Orlando, Florida (1 projects) - Tampa, Florida (2 projects) - West Palm Beach, Florida (1 projects) - Winter Springs, Florida (1 projects) - Athens, Georgia (1 projects) - Atlanta, Georgia (2 projects) - Marietta, Georgia (1 projects) - Shreveport, Louisiana (1 projects) - Bel Air North, Maryland (1 projects) - Kansas City, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Greensboro, North Carolina (1 projects) - New Bern, North Carolina (1 projects) - Raleigh, North Carolina (1 projects) - Tulsa, Oklahoma (2 projects) - Knoxville, United States (1 projects) - Memphis, Tennessee (1 projects) - Austin, Texas (2 projects) - Georgetown, Texas (1 projects) - Houston, Texas (1 projects) - North Richland Hills, Texas (1 projects) - Tyler, Texas (1 projects) - Lubbock, Texas (1 projects) - Huntington, West Virginia (1 projects) - Sterling Heights, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Saint Paul, Minnesota (1 projects) - Kearney, Nebraska (1 projects) - Paramus, New Jersey (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Columbus, United States (1 projects) - Cleveland Heights, Ohio (1 projects) - Cleveland, Ohio (1 projects) - Los Angeles, California (3 projects) - Newport Beach, California (1 projects) - San Diego, California (2 projects) - San Jose, California (1 projects) - Santa Ana, California (1 projects) - Denver, Colorado (2 projects) - Flagstaff, Arizona (1 projects) - Gilbert, Arizona (1 projects) - Phoenix, Arizona (1 projects) - Seattle, Washington (1 projects) - Beverly, Massachusetts (1 projects) - Boston, Massachusetts (1 projects) - Philadelphia, Pennsylvania (2 projects) - Levittown, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Roanoke, Virginia (1 projects) - California, Maryland (1 projects) - Aberdeen, North Carolina (1 projects) - Crossville, Tennessee (1 projects) - Cleveland, Texas (1 projects) - Los Altos Hills, California (1 projects) - Malibu, California (1 projects) - Berlin, Connecticut (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/smithai?verified=true#reviews) --- ### [Ambs Call Center](https://clutch.co/profile/ambs-call-center) #### 5 out of 5 star rating (16 reviews) - < $25 average hourly rate - 50 - 249 employees - Jackson, MI #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Ambs Call Center is a customer service company specializing in virtual reception and call answering services, available 24/7. Across multiple reviews, clients highlight their excellent project management, reliability, and high-quality customer service. With 100% of reviewers expressing satisfaction, many emphasize their seamless integration, cultural fit, and alignment with company values. [Visit Website](https://www.ambscallcenter.com/?utm_campaign=clutch&utm_source=paid%20listing) #### Helpful Clients have expressed a highly positive sentiment regarding the helpfulness of Ambs Call Center. One client noted their excellent job in answering calls and promptly addressing any inquiries. The consistent communication and proactive check-ins by the team were particularly appreciated, indicating a commitment to service improvement. Overall, the feedback highlights a strong perception of responsiveness and support, reinforcing the company's value in meeting client needs effectively. - Call Center Services for Heating & Cooling Company (5.0/5, Oct 15, 2024): AMBS Call Center helped our business by answering our calls when we were not able to be in the office. Ambs Call Center has done an excellent job and has always been helpful when I have had any questions. They have always responded to any questions in a timely manner. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/322528) #### Experience in 9 industries Ambs Call Center has demonstrated strong expertise across various industries including Legal, Healthcare, HVAC, Advertising, Utilities, and Retail. Feedback highlights their commitment to customer service, with clients praising their seamless communication and reliable service. In the Legal sector, they excel at providing virtual reception services. In Healthcare, their responsiveness fosters patient coordination. HVAC clients appreciate their dispatch services, while Retail clients benefit from effective call handling. Overall, sentiment is highly positive, indicating Ambs Call Center is well-suited for businesses prioritizing customer interaction. [Read All Reviews](https://clutch.co/profile/ambs-call-center?verified=true#reviews) - HVAC - Advertising & marketing - Utilities - Arts, entertainment & music - Real estate - Retail - Automotive - Healthcare - Legal #### Very responsive Ambs Call Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 12 cities - Jacksonville, Florida (1 projects) - Hyattsville, Maryland (1 projects) - Jackson, Mississippi (1 projects) - New Haven, Connecticut (1 projects) - Jackson, Michigan (3 projects) - Lansing, Michigan (1 projects) - Albuquerque, New Mexico (1 projects) - Sioux Falls, South Dakota (1 projects) - Seattle, Washington (1 projects) - Bloomfield Hills, Michigan (1 projects) - Hastings, Michigan (1 projects) - Temperance, Michigan (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/ambs-call-center?verified=true#reviews) --- ### [SalesAR](https://clutch.co/profile/salesar) #### 4.9 out of 5 star rating (134 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 10% Account-Based Marketing - 10% Call Center Services - 10% Content Marketing - 10% Email Marketing - 60% Sales Outsourcing #### Company description SalesAR is a lead generation and outreach company that specializes in multi-channel strategies, including email and LinkedIn campaigns. They have been praised for their structured project management, timely delivery, and high levels of communication. Despite a 90% success rate in generating qualified leads and maintaining client satisfaction across various sectors, one review reported unsuccessful outcomes. Clients frequently commend SalesAR’s adaptability, proactive approach, and ability to integrate seamlessly into existing teams. [Visit Website](https://salesar.io/lets-talk?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### High-quality work SalesAR consistently receives positive feedback for delivering high-quality work across various projects. Clients notably praised their 'ability to combine strategic insight with hands-on execution' and their 'high-quality leads.' One client highlighted their 'impressive' speed and efficiency, while another commended the 'high quality of messaging templates' and 'personalized outreach.' Overall, the sentiment reflects strong satisfaction with SalesAR's commitment to quality, responsiveness, and effective communication, confirming their capability as a reliable partner. - Marketing Strategy for IT Company (5.0/5, Dec 26, 2023): SalesAR exhibited remarkable expertise and accuracy in their execution, perfectly achieving the set targets. A key highlight of their performance was their remarkable ability to secure several high-quality appointments. [Read Full Review](https://clutch.co/go-to-review/salesar/258001) - Lead Generation & Outreach Services for Media Company (5.0/5, Sep 19, 2023): The team is very cheerful, and their services are of a high level and quality. Generated 5000+ quality leads and arranged 10+ appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/salesar/233870) - Outreach Campaigns for Industrial Tools Manufacturer (5.0/5, Feb 17, 2023): The communication with the team and the quality of leads impressed us, we matched the target audience perfectly. Their commitment to reaching our research and outreach goals and transparency have impressed us the most. [Read Full Review](https://clutch.co/go-to-review/salesar/181481) - Lead Generation for Software Dev Company (5.0/5, Dec 23, 2022): SalesAR has demonstrated the skills and effectiveness to develop and sustain a challenging lead generation strategy. They have met our expectations in terms of the quality and quantity of leads. [Read Full Review](https://clutch.co/go-to-review/salesar/173388) - Appointment Setting Services for Product Development Company (5.0/5, Jun 14, 2022): They did an excellent job with the outreach and LinkedIn campaign, communicated with the prospects and set up a number of calls with qualified leads. I appreciated the skills of the SalesAR specialists and their ability to find a common language. [Read Full Review](https://clutch.co/go-to-review/salesar/23252) #### 4.8 out of 5.0 rating for cost What Clients Have Said SalesAR has received favorable feedback regarding their cost and value for money, with multiple clients noting that their pricing aligns well with their budget and offers good value. For instance, a client from Kaleidex highlighted that SalesAR's pricing fit their budget and provided good value for the cost. Similarly, CoStrategix and Vestra Consultants appreciated the high quality of service relative to the costs incurred. Overall, clients express satisfaction with the results achieved, indicating a positive sentiment towards the company's value proposition. [Read All Reviews](https://clutch.co/profile/salesar?verified=true#reviews) - $10,000 to $49,000 (68 reviews) - Less than $10,000 (23 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive SalesAR is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 30 countries - Austria (2 projects) - Belarus (2 projects) - Canada (1 projects) - China (1 projects) - Croatia (1 projects) - Cyprus (1 projects) - Denmark (3 projects) - Estonia (4 projects) - Germany (8 projects) - India (1 projects) - Ireland (1 projects) - Israel (2 projects) - Italy (2 projects) - Monaco (1 projects) - Netherlands (2 projects) - Norway (3 projects) - Poland (1 projects) - Romania (3 projects) - Russia (3 projects) - Serbia (2 projects) - Singapore (1 projects) - Slovenia (2 projects) - Spain (2 projects) - Sweden (3 projects) - Switzerland (3 projects) - Turkey (1 projects) - Ukraine (17 projects) - North Macedonia (2 projects) - United States (26 projects) - England (2 projects) This provider is available in 2 time zones: - Eastern Standard Time (EST) - Universal Coordinated Time (UTC) This provider is fluent in 5 languages: - English - Spanish - Polish - Ukrainian - Czech [View Reviews](https://clutch.co/profile/salesar?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Great project management Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently. - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - Media - Business services - Advertising & marketing - Pharmaceuticals - Other industries - Legal - Financial services #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (35 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a multifaceted outsourcing agency offering services including data collection, customer service, lead management, and virtual assistance. The overall feedback from clients is overwhelmingly positive, with approximately 100% of reviewers highlighting their effective communication, professionalism, and seamless project management. Clients appreciate the company's proactive approach and cultural alignment, contributing to significant improvements in operational efficiency and client satisfaction. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, Uassist.ME has received positive feedback for their effective data collection services, with clients praising their impressive communication and work ethic. One client highlighted their ability to gather timely and accurate information crucial for media planning, noting a seamless collaboration through various communication channels. Overall, sentiment is highly favorable, with no reported areas for improvement, reflecting Uassist.ME's strong alignment with client values and expectations. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/uassistme?sort_by=date_desc&verified=true#reviews) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (8 reviews) - $50,000 to $199,999 (6 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Brazil (1 projects) - Canada (2 projects) - United States (29 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) --- ### [Salesupply](https://clutch.co/profile/salesupply) #### 4.5 out of 5 star rating (7 reviews) - $10,000+ minimum project size - 250 - 999 employees - Nijmegen, Netherlands #### Services Provided - Allocation of Expertise by Percentage - 45% Customer Service Outsourcing - 55% Fulfillment #### Company description Salesupply is a logistics and customer service company offering comprehensive fulfillment and customer support solutions across multiple markets. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting their reliability, efficiency, and ability to adapt quickly to clients' needs. Notably, 83% of reviewers commend their effective communication and flexibility, while one review suggests room for improvement in proactive communication. [Visit Website](https://www.salesupply.com/ecommerce-fulfillment/?utm_source=Clutch&utm_medium=Profile) #### Efficient Clients have expressed a highly positive sentiment regarding Salesupply's efficiency in managing customer service operations. One client noted that Salesupply has adeptly adapted to the evolving needs of their business, stating, 'Salesupply continues to look for ways to make our business run more smoothly & efficiently.' Their proactive approach and receptiveness to ongoing needs have been highlighted as key strengths, contributing significantly to the client's growth and operational success. - Customer Service Outsourcing for E-Commerce Platform (4.5/5, Jul 2, 2024): Salesupply has been able to grow with Karhu. As our business has changed and grown, Salesupply has been able to change and grow with us. We are not without our challenges but Salesupply continues to look for ways to make our business run more smoothly & efficiently. This is highly valuable, impressive, and unique. [Read Full Review](https://clutch.co/go-to-review/salesupply/298034) #### Reviewed 1 time in the past 6 months In the last six months, Salesupply has received positive feedback from clients, notably for their reliable distribution services. An Editor-in-Chief from Billboard Italia praised their smooth handling of magazine orders, highlighting their effective communication and problem-solving capabilities. Clients appreciate the company's budget-friendly pricing and the seamless transition from previous logistical challenges. Overall, the sentiment is highly favorable, with no significant areas for improvement identified. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/salesupply?sort_by=date_desc&verified=true#reviews) #### Experience in 5 industries Salesupply has garnered positive feedback across various industries, including Media, Consumer Products, eCommerce, and Retail. In Media, they excelled in distribution and reliability. The Consumer Products sector praised their customer service and engagement. eCommerce clients highlighted their expertise in optimizing customer experience and fulfillment processes, demonstrating adaptability and responsiveness. Retail partners appreciated their logistics capabilities, facilitating significant sales growth. Overall, Salesupply is well-suited for businesses seeking reliable logistics and customer service solutions, particularly in eCommerce and retail environments. [Read All Reviews](https://clutch.co/profile/salesupply?verified=true#reviews) - Consumer products & services - Other industries - Consumer Products - eCommerce - Retail - Media #### Completed projects in 4 countries - Italy (1 projects) - Netherlands (3 projects) - Poland (2 projects) - United States (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/salesupply?verified=true#reviews) --- ### [FlairsTech](https://clutch.co/profile/flairstech) #### 4.6 out of 5 star rating (10 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 10% Enterprise App Modernization - 10% AI Development - 15% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 20% IT Managed Services #### Company description FlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication. [Visit Website](https://flairstech.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional FlairsTech has received high praise for their professionalism, with clients noting the serious yet personable demeanor of their team members. One client highlighted the company's outstanding communication and responsiveness to needs, stating that FlairsTech 'constantly strives to improve.' The professionalism was particularly commended across all levels, fostering a collaborative environment that makes the team feel integrated rather than like external contractors. Overall, the sentiment towards FlairsTech's professionalism is overwhelmingly positive. - Call Center Services for Consumer Products & Services Co (5.0/5, Jul 15, 2024): Any time we had/have a need or concern, we receive answers, recommendations and solutions. Communication is great, and they constantly strive to improve and motivate their team, as well as offer ideas to improve things on our side. The professionalism across the board - from management and higher up contacts of course, but also with the employees and their interactions with our clients. They take their jobs seriously, yet are personable and friendly with our team - it doesn't feel like they are contractors - they are truly part of our team. [Read Full Review](https://clutch.co/go-to-review/flairstech/300649) #### Reviewed 2 times in the past 6 months Recent reviews of FlairsTech highlight strong client satisfaction, emphasizing their technical expertise and effective project management. Clients from LeagueSuite noted improved site performance and seamless collaboration, while Buildsoft praised their support in DevOps processes and global team integration. Both clients reported timely deliveries and exceptional communication, with no identified areas for improvement. Overall, the sentiment is highly positive, showcasing FlairsTech as a reliable partner for software development and technical solutions. - 1 of 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/flairstech?sort_by=date_desc&verified=true#reviews) #### Experience in 8 industries FlairsTech has received positive feedback across various industries, including Sports, Construction, Consumer Products, Hospitality, Media, Financial Services, and Software. Clients commend their expertise in software development, customer support, and project management, highlighting strengths in technical knowledge, collaboration, and timely delivery. The overall sentiment is notably favorable, indicating FlairsTech's strong performance in enhancing operational efficiency and customer satisfaction. Potential clients in these industries can expect a reliable partner proficient in both technical and operational aspects. [Read All Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) - Consumer products & services - Hospitality & leisure - Media - Software - Financial services - Construction - Sports #### Completed projects in 3 countries - Australia (1 projects) - Canada (6 projects) - United States (3 projects) This provider is available in 22 time zones: - Colombia Time (COT) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Arabia Standard Time (AST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) This provider is fluent in 10 languages: - English - Spanish - Arabic - Italian - German - Dutch - French - Polish - Portuguese - Swedish [View Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) --- ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center is a customer support and call center services provider known for handling customer interactions, technical support, outbound sales, and lead management. Clients commend them for their professionalism, flexibility, and alignment with company values. Approximately 85% of reviews highlight their timely delivery and proactive approach, while 90% emphasize high customer satisfaction scores. Some mention a need for improvement in personnel turnover and attention to detail. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/valoris-center?sort_by=date_desc&verified=true#reviews) #### Experience in 7 industries Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) - Other Industry - Financial services - eCommerce - Business services - Arts, entertainment & music - Automotive - Consumer Products - Retail - Other industries #### Very responsive Valoris Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Austria (1 projects) - Croatia (1 projects) - Italy (1 projects) - Romania (8 projects) - Russia (1 projects) This provider is fluent in 12 languages: - English - Spanish - Russian - German - French - Italian - Romanian - Serbian - Slovenian - Bulgarian - Dutch - Polish [View Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) --- ### [MarKam Solutions](https://clutch.co/profile/markam-solutions) #### 5 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth. [Visit Website](https://www.markamsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients consistently praised MarKam Solutions for their detail-oriented approach, highlighting their structured methodology and data-driven decisions. One client noted their 'attention to detail and excellent communication skills,' which facilitated timely task completion. Another emphasized their 'very structured and detail-oriented' management style, which contributed to significant improvements in customer satisfaction and operational efficiency. Overall, the sentiment regarding their attention to detail is overwhelmingly positive, indicating a strong alignment with client needs. - Sales & Customer Service Outsourcing for Transportation Co (5.0/5, Sep 9, 2024): What did you find most impressive or unique about this company? Attention to detail and excellent communication skills between our company and MarKam. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/313055) #### Experience in 5 industries MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) - Advertising & marketing - Information technology - Supply Chain, Logistics, and Transport - Manufacturing - Transportation #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Bulgaria (3 projects) - United States (4 projects) - England (1 projects) This provider is fluent in 10 languages: - Arabic - English - Dutch - German - Romanian - Spanish - Swedish - Russian - Portuguese - Italian [View Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Accommodating Clients express strong sentiment regarding the accommodating nature of OBI Services, highlighting their willingness to learn and adapt to new tasks as needed. One client noted, 'they were open to training and learning' and emphasized the ease of communication, stating they felt like 'family.' Additionally, their project management is praised for being responsive, with urgent requests handled promptly, saving clients from missed deadlines. Overall, OBI Services is seen as a supportive and flexible partner in achieving client goals. - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): The project management is one of my favorite aspects about working with them. Inside Niftypm, I am able to create tickets and I have even designed my own file management system with their help in Dropbox as we deal with massive amounts of video and photo files with our clients. They keep everything so streamlined and easy, and when urgent matters arise, being able to mark tickets as urgent and move them to the top of the list with a fast turnaround has been monumental. They have truly saved me from missed deadlines countless times as I have had to present or meet with clients last minute. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): Anytime they didn't know how to support me in a task given, they were easy to provide feedback and instruction to and they were quickly supporting me. They transition well and they find ways to improve processes. I simply couldn't imagine doing business without them. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - Information technology - Financial services - Automotive - Real estate - Sports - Healthcare - Advertising & marketing - Consumer products & services #### Very responsive OBI Services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Proactive Clients consistently express a positive sentiment regarding TECHSPEED INC's proactive approach. One client noted the company's 'proactive communication and customer-first mindset,' highlighting their ability to anticipate potential issues and provide solutions before problems arose. The team's responsiveness and adaptability were also praised, contributing to a smooth and productive partnership. Overall, clients appreciate the level of ownership and accountability demonstrated by TECHSPEED INC, indicating a strong alignment with project needs. - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Reviewed 1 time in the past 6 months Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/techspeed?sort_by=date_desc&verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls. [Visit Website](https://outsourced.co/) #### Efficient Outsourced has received positive feedback regarding their efficiency in regression testing, with clients noting a 30% reduction in non-customer bugs and a 50% faster customer bug resolution time. Their structured approach ensured a 99% test execution completion rate, and they adapted quickly to shifting priorities, often retesting critical defects within 24 hours. Overall, clients praised their professionalism, reliability, and effective collaboration, which significantly enhanced the quality of software releases. - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): The outsourced regression team played a crucial role in accelerating test execution, improving bug detection, and enhancing QA-Engineering collaboration. Their contributions directly reduced production defects, shortened customer bug resolution times, and increased test efficiency, leading to more stable releases and improved customer experience with Canopy. The outsourced regression team operated within a structured project management framework designed to ensure timely, accurate, and effective regression testing while aligning with the needs of local QA and engineering. The outsourced regression team consistently delivered on time, demonstrated high responsiveness to changing priorities, and provided clear, actionable defect reports that improved testing efficiency. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) #### Reviewed 1 time in the past 6 months In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### Experience in 8 industries Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - Information technology - Consulting - Legal - Telecommunications - eCommerce - Engineering - Arts, entertainment & music - Media - Contracting #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service is a call handling and customer service provider offering services such as call answering, lead gathering, and after-hours support. The company is praised for its responsive customer service, with about 88% of reviews highlighting their ability to deliver services efficiently and on time. Although there are occasional concerns about communication skills, the overall feedback indicates that they offer significant value for cost and reliable service. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently highlight the ease of collaboration with Specialty Answering Service, noting their responsiveness and pleasant communication. For instance, one client emphasized that changes to scripts are implemented immediately, and another mentioned that after-hours calls are managed seamlessly, with no complaints from customers. Overall, the sentiment is overwhelmingly positive, with multiple clients stating that there are no areas for improvement, reflecting a strong satisfaction with the company's service and approachability. - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): We communicate primarily via email with the account management team with occasional calls to onboard new staff or talk through potential issues. They're very responsive and we have script updates live within a day, making changes painless. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) - Inbound Appointment Scheduling for Food Product Producer (5.0/5, Nov 2, 2017): Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/146642) - Delivery Tracking & Order Processing for Food Manufacturer (5.0/5, Aug 11, 2017): Their strength is the professional handling of calls and increased knowledge of our business. Their customer service is easy to work with and courteous. Things have run smoothly so far. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136623) - Outsourced Customer Service for Veterinary Clinic (5.0/5, Apr 18, 2024): Very responsive. Change scripts as soon as we alert them to new information. They're super easy and pleasant to deal with by phone and email. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/283354) - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Communication is great. Any time I need to edit contacts or scripts, it is done easily and immediate. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) #### Experience in 14 industries Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) - Consumer Products - Automotive - Consumer products & services - Financial services - Healthcare - Telecommunications - Chemicals & Biotechnology - Transportation - Advertising & marketing - Information technology - IT Services - Arts, entertainment & music - Business services - Manufacturing - Legal - Other industries - Real estate - Hospitality & leisure - Utilities - Other Industry #### 3.7 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Specialty Answering Service as offering good value for money, with many noting that their pricing aligns well with budgets and expectations. For instance, a client from Lowery Fence & Patio highlighted that they chose SAS because 'their pricing fit our budget and they offered good value for the cost.' Similarly, Ben Robinson Homes emphasized the company's 'good value for cost.' Overall, the sentiment reflects satisfaction with both service quality and affordability. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) - Less than $10,000 (30 reviews) - $10,000 to $49,000 (3 reviews) - $10,000,000 + (3 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/roi-cx-solutions?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Responsive ROI CX Solutions is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [Purple Sales](https://clutch.co/profile/purple-sales) #### 4.7 out of 5 star rating (25 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 5% Content Marketing - 10% CRM Consulting and SI - 5% Email Marketing - 50% Sales Outsourcing - 10% Search Engine Optimization - 10% Web Design #### Company description Purple Sales is a sales and marketing agency specializing in lead generation, CRM optimization, and sales strategy. With a clientele spanning various industries, feedback indicates that 90% of reviewers commend Purple Sales for their timely delivery, communication, and effective project management. Approximately 70% highlight their impressive customer-focused approach, although some suggest improvements in strategic recommendations. Overall, Purple Sales receives predominantly positive reviews, making them a reliable choice for businesses seeking sales growth and marketing enhancement. [Visit Website](http://www.mypurplesales.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating Clients consistently commend Purple Sales for their accommodating nature, highlighting their responsiveness and flexibility in adapting to specific requests. One client noted their ability to promptly adjust plans and deliver on time, while another praised their willingness to tackle ad hoc requests outside the contract scope. Overall, the sentiment surrounding Purple Sales is highly positive, with clients expressing satisfaction in their collaborative approach and commitment to client success. - Branding for Cybersecurity Professional Services Firm (5.0/5, Apr 27, 2024): Project management was tight. Each step was clearly defined prior execution and delivered on time. They adapted our requests and changes promptly to their plans and delivered as agreed on time. No bad surprises on our end. [Read Full Review](https://clutch.co/go-to-review/purple-sales/285243) - Lead Generation for Insurance Company (5.0/5, Sep 30, 2021): Overall, Purple Sales have been able to tackle our marketing and lead-related needs. In fact, they’ve gone above and beyond to deliver our requests, which makes them great. They’ve been extremely willing to work on our ad hoc requests even if they’re outside the scope of our contract. [Read Full Review](https://clutch.co/go-to-review/purple-sales/147204) - Business Development for Mobile App Developer (5.0/5, Jul 21, 2021): Purple Sales was extremely responsive and efficient. They would build an entire campaign in a few days and deliver reports and improvements as needed. Great reactivity and adaptation to our needs. [Read Full Review](https://clutch.co/go-to-review/purple-sales/87766) #### Reviewed 4 times in the past 6 months In the past six months, Purple Sales has received positive feedback for their effective lead generation and sales support services, with clients noting increased conversion rates and improved communication. One client highlighted their impressive knowledge and flexibility, while another appreciated their responsiveness and actionable project advice. However, clients suggested enhancements in proactive strategic recommendations and organizing feedback sessions. Overall, the sentiment is favorable, indicating strong performance and client satisfaction. - 4 of 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/purple-sales?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries Purple Sales has demonstrated considerable expertise across diverse industries, including Education, Medical, Cybersecurity, Energy, Consumer Products, Telecommunications, and Non-profits. Clients frequently commend their effectiveness in lead generation, appointment booking, and CRM optimization, which have led to measurable increases in sales conversions and market awareness. Overall, feedback highlights their strong project management, responsiveness, and ability to adapt strategies based on client needs, making them a suitable partner for organizations seeking growth in these sectors. [Read All Reviews](https://clutch.co/profile/purple-sales?verified=true#reviews) - Medical - Other industries - Education - Human Resources - Information technology - IT Services - Business services - Non-profit - Advertising & marketing - Media - Consumer products & services - Telecommunications - Energy & natural resources - Software #### Completed projects in 3 countries - Canada (16 projects) - France (2 projects) - United States (5 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - French [View Reviews](https://clutch.co/profile/purple-sales?verified=true#reviews) --- ### [ExpertCallers](https://clutch.co/profile/expertcallers) #### 4.8 out of 5 star rating (35 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 5% Email Marketing - 5% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting - 5% Market Research - 10% Sales Outsourcing #### Company description ExpertCallers is a professional call center service provider specializing in inbound and outbound customer communication, lead qualification, and appointment scheduling. The company has received overwhelmingly positive feedback for its professionalism, responsiveness, and ability to integrate seamlessly with clients' operations, with more than 90% of reviews highlighting these aspects. Clients consistently report improved customer response times and increased lead conversion rates after partnering with ExpertCallers. [Visit Website](https://www.expertcallers.com/) #### Collaborative Client feedback highlights a strong collaborative sentiment regarding ExpertCallers, with specific praise for their dynamic approach to meeting needs and their consistent initiative to take on additional tasks. The client emphasized that the ExpertCallers team effectively facilitated 24/7 support and maintained open communication through various channels, ultimately enhancing overall service delivery. The overall sentiment reflects satisfaction with the collaborative efforts, indicating a good fit for future projects. - Customer Service Outsourcing for IT Company (5.0/5, Mar 12, 2026): The ExpertCallers team has been very collaborative and dynamic in meeting our needs. Their consistent ask to do more. ExpertCallers actively pushes to receive more tasks, ensuring that they're providing valuable efforts to our organizational goals. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406) #### Reviewed 29 times in the past 6 months In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients across various industries. Clients highlighted improved response times, efficient lead management, and professional representation of their brands. Notable remarks include one client noting a 40% increase in booked consultations and another praising the team's ability to handle urgent situations calmly. All reviewers expressed satisfaction with project management, communication, and adaptability. Areas for improvement mentioned were minor, focusing on enhanced reporting capabilities. - 16 of 29 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 29 Recent Reviews](https://clutch.co/profile/expertcallers?sort_by=date_desc&verified=true#reviews) #### Experience in 11 industries ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) - Home Services - Electric - Financial services - Non-profit - Information technology - Education - Contracting - Business services - Other industries - Automotive - Construction #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (8 reviews) - $200,000 to $999,999 (7 reviews) - Less than $10,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Paragon Sales Solutions](https://clutch.co/profile/paragon-sales-solutions) #### 4.9 out of 5 star rating (48 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Countesthorpe, England #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 5% Business Consulting - 10% Other Marketing - 25% Sales Outsourcing - 25% Social Media Marketing - 10% Web Design #### Company description Paragon Sales Solutions is a versatile marketing and sales support agency offering services such as telesales, SEO, website development, and lead generation. Their clients frequently highlight their professionalism, responsiveness, and alignment with company values, with 90% of reviews noting their impressive project management and communication. The company excels in understanding client needs and delivering tailored solutions promptly. [Visit Website](http://www.paragonsalessolutions.co.uk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 2 times in the past 6 months Recent reviews for Paragon Sales Solutions highlight exceptional client satisfaction, particularly regarding their marketing expertise and commitment to client values. Clients noted significant improvements in online presence and brand representation, with one praising Megan for her professionalism and creativity. Another client emphasized the effective production of a podcast that enhanced visibility and reach. Overall, feedback reflects a seamless experience, with no reported areas for improvement. - 2 of 2 reviews are 5 stars - Unknown avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/paragon-sales-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 15 industries Paragon Sales Solutions has garnered positive feedback across various industries, including Manufacturing, Legal, Energy, and Education. Their strengths lie in effective lead generation, marketing, and telesales, with clients praising their adaptability, professionalism, and project management. The company has demonstrated a significant impact on client engagement and outreach, strengthening brand presence and generating qualified leads. Overall, they are particularly well-suited for clients in Manufacturing, Legal, Energy, and Business Services, where their tailored solutions have proven beneficial. [Read All Reviews](https://clutch.co/profile/paragon-sales-solutions?verified=true#reviews) - Education - Energy & natural resources - Retail - Design - Financial services - Software - Insurance - Arts, entertainment & music - Environmental Services - Consulting - Construction - Business services - Manufacturing - Research - Other Industry - Legal - Advertising & marketing - Consumer Products - IT Services - Beauty & Cosmetics - Sports - Automotive - Nonprofit - Healthcare - Media - Real estate - Supply Chain, Logistics, and Transport - Wellness & Fitness #### Very responsive Paragon Sales Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 4 countries - Ireland (1 projects) - Malaysia (1 projects) - United States (1 projects) - England (30 projects) [View Reviews](https://clutch.co/profile/paragon-sales-solutions?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Overall sentiment regarding timeliness is highly positive across multiple reviews. Clients consistently commend ContactPoint 360 for their organized project management and ability to deliver items on schedule. For instance, one client noted, 'Deliverables were met on time, and the team was responsive whenever we needed changes.' Another stated, 'They delivered everything on time, were proactive in updates, and quick to adapt when we needed changes.' This indicates a strong commitment to meeting deadlines and client needs. - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Advertising & marketing - Automotive - Consumer products & services #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [Ver-A-Fast](https://clutch.co/profile/ver-fast) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mentor, OH #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Ver-A-Fast is a customer service and call center company known for its efficient and flexible support services, including phone and email inquiries, order processing, and customer engagement. The company is praised for its high customer satisfaction, consistent service delivery, and low turnover rates, with over 85% of feedback highlighting their success in meeting service and revenue goals. [Visit Website](https://verafast.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 2 times in the past 6 months Recent reviews for Ver-A-Fast highlight their effective communication and project management. Clients commend their ability to handle high volumes of inquiries, resulting in quicker response times and reduced staff needs. For instance, a customer noted the successful management of their order line, with representatives demonstrating strong customer service skills. While minor errors occurred, they were addressed constructively. Overall, sentiment is positive, with clients appreciating the company's alignment with their values and the retention of knowledgeable staff. - 2 of 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/ver-fast?sort_by=date_desc&verified=true#reviews) #### Experience in 4 industries Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) - Business services - Retail - Insurance - Food & Beverage #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients. [Read All Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - Atlanta, Georgia (1 projects) - Arlington Heights, Illinois (1 projects) - Beverly Hills, California (1 projects) - Phoenix, Arizona (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/ver-fast?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a premier service provider offering comprehensive virtual assistant solutions, such as handling customer inquiries, managing schedules, and supporting administrative tasks. Reviews reflect a 100% positive feedback rate, highlighting their professionalism, reliability, and efficiency. Clients commend their ability to improve organizational efficiency and enhance customer communication, with over 75% noting significant improvements in operational workflows and response times. [Visit Website](https://topvirtualassistant.pro) #### Great team Clients consistently praise Top Virtual Assistant for their exceptional team, highlighting their reliability and efficiency. One client noted, 'They’ve made our lives easier and saved us a lot of time and money,' reflecting a strong sentiment of satisfaction. Another remarked, 'They are a great team,' emphasizing their capability to become valuable assets when provided with proper training. Overall, feedback indicates a high level of trust and appreciation for the team's performance and dedication. #### Experience in 14 industries Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - Contracting - Agriculture - Non-profit - IT Services - Real estate - Retail - Advertising & marketing - Software - Financial services - Home Services - Supply Chain, Logistics, and Transport - Business services - Insurance - Education - Construction - Automotive #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wrocław, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a professional customer service and support company that specializes in handling inbound and outbound communications, complaint management, and multilingual assistance across various industries. Reviews indicate a strong cultural fit, high flexibility, and consistent on-time delivery, with over 90% of feedback highlighting their adaptability and professional project management. Approximately 85% of reviews noted their exceptional responsiveness and operational efficiency. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Efficient Clients consistently highlight CCIG Group's efficiency in their operations, noting rapid onboarding and effective service delivery. One client emphasized their ability to manage 7,000 monthly calls while maintaining high service standards. Another mentioned a 94% call answer rate and over 2,000 resolved cases annually. The overall sentiment reflects strong appreciation for their flexibility and responsiveness, with clients remarking on timely deliverables and the team's commitment to adapting to short-term needs. - Customer Service Support for Insurance Assistance Company (4.5/5, Feb 20, 2026): Rapid operational stability - successfully reaching a good service level within the very first months of the project. Agreed deliverables were always delivered on time and onboarding and recruiting speed exceeded our expectations. Process efficiency - achieving a seamless flow between emergency registration and service dispatch. [Read Full Review](https://clutch.co/go-to-review/ccig-group/437688) #### Reviewed 4 times in the past 6 months Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility and responsiveness. Clients commend their ability to meet specific objectives, such as improving customer service hotlines and managing complex communication needs. Notably, one client praised their 98% service level in call answer rates, while another emphasized the seamless collaboration and timely deliverables. Overall, CCIG Group is recognized for their professional culture and commitment to delivering high-quality service without notable areas for improvement. - 3 of 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 4 Recent Reviews](https://clutch.co/profile/ccig-group?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 countries - Czech Republic (1 projects) - France (1 projects) - Germany (3 projects) - Poland (14 projects) This provider is fluent in 25 languages: - Albanian - Azerbaijani - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Norwegian - Polish - Portuguese - Romanian - Russian - Slovakian - Slovenian - Spanish - Swedish - Turkish - Ukrainian [View Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) --- ### [VA Connect](https://clutch.co/profile/va-connect) #### 4.8 out of 5 star rating (13 reviews) - 50 - 249 employees - Sandton, South Africa #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description VA Connect is a virtual assistant service provider, specializing in offering executive support, administrative services, recruitment assistance, and digital marketing. Across various reviews, 100% of clients commend VA Connect for their professionalism, timely communication, and ability to align with company values. Approximately 86% of reviewers highlight the seamless integration of their virtual assistants into their teams, with many emphasizing the high-quality support and value for cost. [Visit Website](https://vaconnect.co.za/?utm_source=clutch.co&utm_medium=referral) #### Helpful Clients consistently praise VA Connect for their helpfulness and responsiveness. One client noted the company's ability to understand their needs and quickly address issues, stating, "VA Connect is extremely helpful and responsive." Another highlighted the positive impact of their team member, mentioning, "Karen has been so helpful in the growth of our new business." Overall, the sentiment is highly positive, emphasizing VA Connect's commitment to client satisfaction and effective support. - Customer & Call Center Services for Corporate Catering Co (5.0/5, Aug 1, 2024): We really work well with Karen; she has been so helpful in the growth of our new business. We are enjoying meeting new members of the team too. Laurez is a welcome addition. [Read Full Review](https://clutch.co/go-to-review/va-connect/304507) - SEO & Content Marketing for Electric Charging Company (4.0/5, Jun 10, 2025): The project management of our digital marketing assistant has been very conscientious. They like to know exactly what is asked of them, a timeline for delivery, and clear outcomes expected. With this, they deliver on time and to expectation. It's also important, and a big part of successful project management, that our VA feels comfortable and has time allotted with our internal team to ask questions and contribute. VA Connect is extremely helpful and responsive. They really try to understand what the client is looking for, and are quick to address issues when they arise. [Read Full Review](https://clutch.co/go-to-review/va-connect/380729) #### Reviewed 2 times in the past 6 months Recent reviews for VA Connect highlight a strong sentiment of satisfaction among clients, noting excellent project management and timely deliverables. One client praised the 'professional culture' and the ability of their assigned assistant to exceed expectations. Another emphasized the quality of VA Connect's virtual assistants and the smooth onboarding process. Overall, clients appreciate the alignment of company values, effective communication, and the ability to meet specific project goals without noted areas for improvement. - 1 of 2 reviews are 5 stars - Less than $10,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/va-connect?sort_by=date_desc&verified=true#reviews) #### Experience in 8 industries VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance. [Read All Reviews](https://clutch.co/profile/va-connect?verified=true#reviews) - Banks - Supply Chain, Logistics, and Transport - Food & Beverage - Advertising & marketing - Information technology - Legal - Software - Other industries - Business services #### Completed projects in 4 countries - Kenya (1 projects) - South Africa (4 projects) - United Arab Emirates (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/va-connect?verified=true#reviews) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (35 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive virtual assistant and back-office support, including accounting, policy administration, and operational assistance. Across their reviews, clients consistently highlight their reliability, attention to detail, and proactive communication, with 100% positive feedback on timely delivery and organizational skills. Approximately 70% of reviewers emphasize the company's adaptability and seamless integration into their operations. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback regarding their professionalism. Clients have highlighted their responsiveness, accountability, and effective communication, noting that the team consistently meets deadlines and adapts to changing priorities. Specific comments emphasize their attention to detail and dedication, with one client stating, 'Their work is thorough, reliable, and accurate.' Overall, The Hour is seen as a valuable partner, contributing significantly to operational efficiency and team dynamics. - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): They are professional, flexible, and very easy to work with. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The VA handled all the back end which gave us free hand on working on bringing new business in house. Yes, I am very satisfied on this point of time, working with the same person from last 2 years and overall he learnt a lot. Response is great, VA as well as the manager whenever any support is needed. What did you find most impressive or unique about this company? Professionalism, Accuracy, Positive approach, Industry Skills. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services’ professionalism, attention to detail, and dedication have been invaluable. They consistently take ownership of projects, communicate effectively, and are always willing to go the extra mile. Their work is thorough, reliable, and accurate. Moreover, they adapt to different responsibilities and learn new tasks quickly. Their positive attitude and commitment to excellence make them a tremendous asset to our team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### Reviewed 20 times in the past 6 months Recent reviews of The Hour - Back Office and Virtual Assistant Services highlight their exceptional reliability, responsiveness, and organizational skills. Clients have noted significant improvements in operational efficiency, such as faster invoice processing and enhanced accuracy in financial records. One client remarked on their ability to integrate seamlessly with existing teams, requiring minimal oversight. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified in the last six months. - 20 of 20 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 20 Recent Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?sort_by=date_desc&verified=true#reviews) #### Experience in 10 industries The Hour - Back Office and Virtual Assistant Services has demonstrated significant expertise in various industries including Financial Services, Insurance, eCommerce, Information Technology, Medical, and Retail. Clients consistently report improvements in operational efficiency, accuracy, and turnaround times across projects. The company's strengths lie in their proactive communication, adaptability, and attention to detail, making them a strong fit for organizations seeking reliable back-office support in these sectors. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) - Advertising & marketing - eCommerce - Pharmaceuticals - Human Resources - Real estate - Software - Business services - Retail - Financial services - Information technology - Insurance #### Completed projects in 2 countries - Canada (6 projects) - United States (25 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 5 out of 5 star rating (65 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a versatile outsourcing company providing SEO, administrative, and customer support services. Across their reviews, 100% of clients highlighted their responsiveness and adaptability, with many noting their ability to integrate seamlessly into existing operations. Clients predominantly praised their project management skills and the positive impact on operational efficiency, with 90% expressing satisfaction with their professionalism and commitment to delivering quality work. [Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Patient Client feedback regarding Task Virtual highlights a strong sentiment of patience and professionalism in their approach to managing patient communications. One client noted, 'Their representatives consistently communicated with professionalism, patience, and empathy, which is especially important when interacting with patients.' Additionally, the team's ability to adjust to changing requirements without disruption further exemplified their commitment to patient support. Overall, clients expressed high satisfaction with Task Virtual's reliability and their proactive engagement in improving patient experiences. #### Experience in 9 industries Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) - Business services - Arts, entertainment & music - Information technology - Advertising & marketing - Beauty & Cosmetics - IT Services - Healthcare - Legal - Financial services - Consumer products & services - Education #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 6 countries - Australia (1 projects) - Canada (4 projects) - Germany (1 projects) - Ireland (1 projects) - United States (7 projects) - England (1 projects) This provider is available in 12 time zones: - Middle East Time (MET) - India Standard Time (IST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - New Zealand Standard Time (NST) This provider is fluent in 7 languages: - English - Spanish - French - Bengali - Hindi - Panjabi - Sindhi [View Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) --- ### [Startupr](https://clutch.co/profile/startupr) #### 5 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Prague , Czech Republic #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Email Marketing - 50% Sales Outsourcing #### Company description Startupr is a performance-driven outbound marketing agency specializing in lead generation and appointment setting. Across multiple reviews, Startupr received consistent praise for their efficient project management and ability to deliver quality leads, with a strong focus on precision targeting and iterative optimization. Approximately 100% of clients reported satisfaction with Startupr's results, highlighting their value-driven approach and cost-effective services. [Visit Website](https://startupr.xyz/) #### Reviewed 6 times in the past 6 months In the last six months, Startupr has received consistently positive feedback, highlighting their effectiveness in generating qualified meetings and refining client outreach strategies. Clients reported measurable outcomes, such as 48 qualified meetings for a B2B services company and 62 for a SaaS provider, with clear ROI. Reviewers praised Startupr's strong project management, transparent communication, and responsiveness. Overall, clients appreciated their no-nonsense approach and commitment to delivering real results, indicating a high level of satisfaction and intent to continue collaboration. - 6 of 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 6 Recent Reviews](https://clutch.co/profile/startupr?sort_by=date_desc&verified=true#reviews) #### Experience in 6 industries Startupr has demonstrated expertise across various industries, notably in Information Technology, Business Services, Advertising & Marketing, Medical, and Gaming. Clients commend their targeted outreach strategies, impressive lead generation, and structured project management. Overall sentiment is highly positive, with businesses appreciating their responsiveness and the quality of meetings generated. Startupr is particularly suited for companies seeking disciplined outbound programs that prioritize qualified opportunities over general lead volume. [Read All Reviews](https://clutch.co/profile/startupr?verified=true#reviews) - Design - Software - Medical - Gaming - Information technology - Business services #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Startupr for its cost-effectiveness and value for money. Multiple reviews highlighted that their pricing fit within budget constraints while delivering significant results, such as generating qualified meetings at a blended cost of approximately $575 to $750 per meeting. One client noted their pay-per-appointment model as a standout feature, emphasizing accountability for results. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in the return on investment and the quality of leads generated. [Read All Reviews](https://clutch.co/profile/startupr?verified=true#reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) - Ukraine (2 projects) - United States (4 projects) This provider is available in 12 time zones: - Gulf Standard Time (GST) - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) - Canada Newfoundland Time (CNT) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 22 languages: - Arabic - Croatian - Czech - Dutch - English - Estonian - Filipino - Finnish - French - Georgian - German - Hebrew - Italian - Norwegian - Portuguese - Romanian - Slovakian - Slovenian - Spanish - Swedish - Turkish - Ukrainian [View Reviews](https://clutch.co/profile/startupr?verified=true#reviews) --- ### [Afrishore BPO](https://clutch.co/profile/afrishore-bpo) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Johannesburg, South Africa #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 50% Call Center Services - 35% Customer Service Outsourcing - 5% Marketing Strategy #### Company description Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills. [Visit Website](https://afrishorebpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Clients have consistently praised Afrishore BPO for their flexibility and effective communication. One CEO highlighted their ability to adapt to project needs, stating, 'Afrishore BPO's flexibility and great communication are impressive.' Overall, the sentiment regarding their flexibility is highly positive, with no noted areas for improvement, indicating a strong alignment with client expectations. #### Experience in 3 industries Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) - Fitness - Advertising & marketing #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality. [Read All Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) #### Completed projects in 3 countries - South Africa (1 projects) - United States (1 projects) - England (1 projects) This provider is fluent in 6 languages: - English - French - Portuguese - German - Italian - Dutch [View Reviews](https://clutch.co/profile/afrishore-bpo?verified=true#reviews) --- ### [Strong Vision Data Processing](https://clutch.co/profile/strong-vision-data-processing) #### 5 out of 5 star rating (7 reviews) - < $25 average hourly rate - 10 - 49 employees - Pune, India #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Document Digitization & Management - 10% Sales Outsourcing - 5% Translation - 5% Transcription #### Company description Strong Vision Data Processing is a data processing company specializing in manual data entry, data conversion, and redacting sensitive information. Receiving overwhelmingly positive feedback, with 100% of reviewers praising their punctuality and accuracy, the company is noted for its cost-effectiveness, efficient project management, and responsiveness, particularly through their key contact, Swapnil. Clients consistently commend their attention to detail and timely delivery. [Visit Website](http://www.strongvisiondatapro.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Well-organized projects Clients have expressed a strong sentiment regarding the well-organized nature of projects managed by Strong Vision Data Processing. One client highlighted their ability to stay on track and deliver projects on time, even under urgent conditions. The consistent communication and timely delivery further underscore their effective project management. Overall, the feedback reflects a high level of satisfaction with the company's organizational skills and project execution. - Data Entry Services for Economic Consulting Company (5.0/5, Dec 3, 2025): Strong Vision Data Processing is very well organized and does a great job staying on track with the projects. They always deliver on time, even with urgent requests. We communicate via email. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/423401) #### Experience in 5 industries Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients commend their quick turnaround, accuracy, and attention to detail, often exceeding expectations in project delivery. In Financial Services, they ensure zero errors in monthly statements; in Education, their data digitization services have proven highly accurate. The overall sentiment is overwhelmingly positive, marking them as a strong fit for clients in need of efficient data processing and management solutions. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) - Media - Legal - Other industries - Design - Financial services - Education - IT Services #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Strong Vision Data Processing for their exceptional value and cost-effectiveness. For instance, one client noted they were 'significantly cheaper than the other providers' while maintaining high-quality work. Another mentioned their 'very flexible billing' and willingness to adjust pricing based on project needs. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the balance of cost and quality, often highlighting timely delivery and minimal errors. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 cities - Washington, District of Columbia (1 projects) - Dallas, Texas (1 projects) - San Antonio, Texas (1 projects) - Chicago, Illinois (2 projects) - Los Angeles, California (1 projects) - Tempe, Arizona (1 projects) [View Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Transparent Clients consistently praised Hugo Inc. for their transparency throughout project management. One client highlighted that regular updates and transparent reporting kept them informed and facilitated informed decision-making. Another noted the importance of mutual understanding through active listening, which fostered confidence. Overall, the sentiment is positive, reflecting that Hugo's clear communication and reporting practices significantly contributed to client satisfaction and project success. - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) #### Experience in 9 industries Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - Media - Information technology - Financial services - eCommerce - Automotive - Food & Beverages - Software - Environmental Services - Advertising & marketing - Gaming #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp specializes as a customer support outsourcing company, offering multilingual and scalable support across various industries. The company is praised for its operational efficiency, responsiveness, and ability to improve support workflows, with more than 90% of reviews highlighting reduced response times and enhanced customer satisfaction. Notable strengths include proactive problem-solving and the ability to adapt to diverse client needs. There are minimal negative remarks, with only a few clients noting minor delays during initial setup. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Exceeds expectations Clients consistently express that EverHelp exceeds expectations in delivering high-quality support and efficient service. Grubhub's VP noted their exemplary project management, timely deliveries, and the ability to handle complex issues effectively, significantly improving customer satisfaction. Claspo's CMO praised EverHelp for lightening their internal workload while providing exceptional support, leading to increased client happiness. Overall, feedback highlights EverHelp's reliability, professionalism, and strong alignment with client goals. - Customer Service Outsourcing for Pop-Up Development Company (5.0/5, Oct 23, 2024): Our goal was to lighten the internal staff workload, which involved tasks like inbound/outbound messaging, client billing, and data entry. EverHelp exceeded our expectations and helped us achieve our objectives. I highly recommend their services to any business facing challenges. Thanks to our round-the-clock professional support, our clients are now much happier, and our business owner is thrilled with how affordable the service is. The quality of support is truly exceptional. [Read Full Review](https://clutch.co/go-to-review/everhelp/325154) - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp demonstrated an exemplary approach to project management: they always delivered on time and exceeded our expectations, which gave the whole team peace of mind during our collaboration. I was impressed with their flexibility and speed. EverHelp assembled a team in a matter of days, set up clear automated and standardized processes, and immediately brought our SLAs to a whole new level. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) #### Reviewed 3 times in the past 6 months In the last six months, EverHelp received positive feedback for their effective customer support services, significantly reducing ticket backlogs by over 40% across multiple projects. Clients praised their proactive approach to improving operational efficiency and communication, particularly in multilingual environments. Project management was noted as structured and responsive, with timely reporting and adjustments during peak periods. Some minor areas for improvement included initial onboarding durations and clarification on complex scenarios, but overall sentiment remains highly favorable. - 3 of 3 reviews are 5 stars - Less than $10,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/everhelp?sort_by=date_desc&verified=true#reviews) #### Experience in 12 industries EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) - Information technology - Telecommunications - Software - Business services - Consumer products & services - Retail - Other industries - Advertising & marketing - Design - Education - Financial services - Social Networking - Arts, entertainment & music - Other Industry - Hospitality & leisure #### Completed projects in 12 countries - Canada (1 projects) - Cyprus (1 projects) - Czech Republic (2 projects) - Germany (2 projects) - India (1 projects) - Italy (1 projects) - Poland (1 projects) - Spain (1 projects) - Ukraine (5 projects) - United States (10 projects) - Scotland (1 projects) - England (2 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 22 languages: - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Polish - Portuguese - Romanian - Slovakian - Spanish - Swedish - Ukrainian - Serbian - Georgian - Slovenian [View Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) --- ### [Simply Contact](https://clutch.co/profile/simply-contact) #### 4.8 out of 5 star rating (26 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dnipro, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 55% Customer Service Outsourcing #### Company description Simply Contact is a customer support outsourcing firm specializing in providing multilingual, multi-channel support, and back-office solutions, catering to diverse industries. Their services have consistently resulted in improved customer satisfaction and reduced response times, with positive feedback in all reviews. Approximately 90% of reviewers highlight their adaptability and professionalism, while nearly 80% commend their ability to deliver tailored solutions efficiently. [Visit Website](https://simplycontact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Reasonable pricing Clients have expressed a strong appreciation for Simply Contact's reasonable pricing, highlighting it as a significant advantage. One CEO noted that they initiated cooperation due to the competitive rates offered for German-speaking resources, emphasizing that the pricing is a major positive aspect of their services. However, despite the favorable pricing, the effectiveness in achieving sales results was not satisfactory, suggesting a need for improvement in their sales performance. #### Experience in 11 industries Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) - Software - Business services - Information technology - Financial services - Education - IT Services - Arts, entertainment & music - Retail - Hospitality & leisure - Human Resources - Telecommunications - Advertising & marketing #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $1,000,000 to $9,999,999 (4 reviews) - $50,000 to $199,999 (3 reviews) #### Completed projects in 7 countries - Israel (1 projects) - Italy (1 projects) - Latvia (1 projects) - Philippines (1 projects) - Ukraine (8 projects) - United States (7 projects) - England (4 projects) This provider is available in 12 time zones: - Middle East Time (MET) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) This provider is fluent in 17 languages: - English - Spanish - Arabic - Russian - German - French - Italian - Polish - Ukrainian - Romanian - Dutch - Czech - Slovakian - Portuguese - Turkish - Hungarian - Bulgarian [View Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a business process outsourcing company specializing in call center services, virtual assistance, and customer communication. The company consistently receives positive feedback for its professionalism, punctuality, and cost-effectiveness. Approximately 88% of reviews highlight their excellent communication and project management skills, while 75% commend their ability to meet project goals and respond to client needs efficiently. [Visit Website](https://hitratesolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Exceptional results Hit Rate Solutions received exceptional feedback for their effective outbound calling service, achieving over 4,000 dials in 80 hours with a commendable conversion rate. Clients praised the automated daily reporting and the straightforward setup process. One client highlighted the impressive value of the quality of work relative to cost, while overall sentiment reflected satisfaction with timely project delivery and strong communication throughout the engagement. #### Experience in 6 industries Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, healthcare, and consumer products. Client feedback highlights their strengths in effective communication, project management, and achieving measurable outcomes, such as lead generation, customer service, and operational efficiency. Overall sentiment is positive, especially within financial services and healthcare, indicating their ability to deliver tailored solutions that align well with client needs. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Arts, entertainment & music - Financial services - Healthcare - Real estate - Consumer products & services - Consulting - Other Industry #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Hit Rate Solutions for their competitive pricing and overall value for money. For instance, one client noted that their selection was based on "pricing fit our budget" and "good value for cost." Another remarked on the "quality of work done for the price" as a significant advantage. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of their services, with multiple clients expressing no areas for improvement in this regard. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (11 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Top Inbound Call Center Agencies ### What does an inbound call center company do? An inbound call center company manages incoming customer communications on behalf of your organization. Agents answer calls, emails, chats, and even social messages from prospects or current customers. Their goal is to resolve issues quickly, improve customer satisfaction (CSAT), and free your internal team to focus on core activities. Many firms integrate directly with your CRM or help-desk platform, so every interaction is tracked and reported in real time. ### What services do inbound call center providers offer? Some of the typical offerings that inbound call center providers offer include: Customer service & troubleshooting Order entry and payment processing Technical support (Tier 1 & Tier 2) Product recalls and warranty management Appointment scheduling and reservations Help-desk ticketing and escalation Multilingual and after-hours support Cross-sell and up-sell programs Some agencies also provide analytics dashboards, workforce management, and quality-assurance monitoring to ensure continuous improvement. ### How much does it cost to hire an inbound call center firm? Pricing models vary, but here some examples: Per-minute: $0.70–$1.25 per minute of agent talk time Per-hour (dedicated agent): $18–$35 per agent hour in North America; $8–$20 offshore Monthly seat fees: $1,500–$5,000+ for a full-time dedicated representative Project complexity, language requirements, call volume, and service hours (24/7 vs. business hours) will influence the final budget. Always request a detailed breakdown of costs, including any setup or technology fees. ### How do I choose the right inbound call center provider? Start by outlining your call volume, peak hours, required languages, and technical integrations. Then evaluate potential partners on: Proven experience in your industry Average speed of answer (ASA) and first-call resolution (FCR) rates Quality-assurance processes and agent training programs Security certifications (PCI-DSS, ISO 27001, HIPAA, as applicable) Transparent pricing and contract flexibility Reading Clutch reviews lets you verify performance metrics and client satisfaction before signing. ### What are red flags to watch for in an inbound call center company? Here are some examples of red flags you should watch for, be cautious if a provider: Guarantees unrealistically high service levels without data Lacks recorded sample calls or QA documentation Is vague about data security or compliance standards Provides inconsistent or delayed reporting Charges hidden fees for basic services like script updates or report access Transparency and measurable KPIs should be non-negotiable. ### What questions should I ask before hiring an inbound call center provider? To help you with your hiring process, here are some of the questions you can ask: How do you recruit, train, and retain agents for my account? Which technologies and CRMs do you integrate with natively? What are your average ASA, FCR, and abandonment rates? Can you provide references or case studies in my industry? How is pricing structured, and what additional fees could arise? What data security and compliance certifications do you hold? How often will I receive performance reports, and in what format? Who will be my main point of contact, and how is issue escalation handled? ### What’s the difference between inbound and outbound call center services? Inbound teams handle customer-initiated contacts such as support, inquiries, and orders, while outbound teams proactively reach out for sales, surveys, or payment reminders. Many modern BPO firms offer both services, but the skill sets, KPIs, and compliance requirements vary. Make sure the provider can demonstrate expertise in your specific use case. ### What industries benefit most from inbound call center support? E-commerce, SaaS, healthcare, financial services, and utilities all rely heavily on inbound support to maintain customer trust. Highly regulated sectors should prioritize partners with documented compliance processes and industry certifications.