Top Call Center Services & Voice Services for E-Commerce Companies in Los Angeles
18 Companies
6 Leaders 12 Contenders
Best Call Center Companies & Voice Services for E-Commerce Companies in Los Angeles
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSalesRoads offers a range of services, including Outbound Call Center and Contact Center Services, aimed at lead generation and customer engagement. Reviews consistently highlight their efficient project management, strategic lead enhancement, and commitment to client success. Clients appreciate their responsiveness, strategic execution, and ability to integrate seamlessly with existing operations, although initial onboarding can be challenging. Overall, SalesRoads is praised for its effective telemarketing services and customer-centric approach.
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Unique expertiseTransparentPersonableCompleted projects in 16 countries -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
AccessiblePuts the customer firstProfessionalExceptional performance -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
HelpfulFlexibleAttentiveAccessible -
Boldr.
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CAServices provided
50% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesBoldr. provides a range of Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. The overall feedback highlights their adaptability, strong project management, and commitment to understanding client needs. Clients appreciate Boldr.'s passion and evolution alongside their businesses, emphasizing the importance of transparent communication and proactive feedback.
InnovativeEasy to work withUnique expertiseFlexible -
$5,000+$25 - $49 / hr10 - 49Laguna Beach, CA
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingLevelUp Leads is a company specializing in Contact Center Services, including email and phone marketing, outbound call campaigns, and lead generation. Their services have consistently received positive feedback for their professional project management, timely delivery, and strong communication. Clients particularly appreciate their responsiveness and personalized approach, which ensures effective customer engagement and lead conversion.
InnovativeReviewed 5 times in the past 6 monthsExceptional resultsReasonable pricing -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
TimelyExceptional resultsHigh-quality workPuts the customer first -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
HelpfulExceptional performanceUnique expertiseHard working -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Timely4.8 out of 5.0 rating for costGreat project managementUnique expertise -
$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
25% Call Center Services75% Customer Service OutsourcingHelplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
Well-organized projectsHigh-quality work5.0 out of 5.0 rating for cost -
$5,000+$150 - $199 / hr2 - 9Los Angeles, CA
Services provided
20% Call Center Services30% CRM Consulting and SI20% Business Consulting +2 services20% Customer Service Outsourcing10% Financial ConsultingCX Collective specializes in delivering comprehensive Customer Support Services, focusing on designing and implementing effective CX strategies. The reviews highlight their expertise in CX strategy, clear communication, and ability to meet deadlines. Clients particularly appreciate their responsiveness, professionalism, and the significant role they play in enhancing customer touchpoints and satisfaction.
Unique expertiseOpen to feedbackResults-orientedHelpful -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Services provided
10% Call Center Services70% Sales Outsourcing10% Back Office Outsourcing +1 service10% Customer Service OutsourcingXync Inc. offers comprehensive Contact Center Services, including Inbound and Outbound Call Center operations, Telemarketing, and Customer Support Services. The reviews highlight their efficient project management, timely delivery, and targeted outreach strategies that consistently generate qualified leads. Clients appreciate their professional and responsive communication, with suggestions for minor enhancements such as incorporating data enrichment.
PersonableWell-organized projectsHelpfulGreat project management -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
10% Call Center Services45% Customer Service Outsourcing15% Back Office Outsourcing +3 services10% Graphic Design10% Sales Outsourcing10% Web DevelopmentSkyTech Solutions offers Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Overall, clients have praised their professional and responsive team, effective communication, and significant improvements in customer service metrics and lead generation. The company's attention to detail and ability to build strong relationships are recurring themes in their reviews.
TimelyOpennessGreat project managementReviewed 2 times in the past 6 months -
$1,000+$25 - $49 / hr10 - 49Glendale, CA
Services provided
15% Pay Per Click15% Search Engine Optimization15% Social Media Marketing +5 services15% Web Design10% AI Development10% E-Commerce Development10% Sales Outsourcing10% Web DevelopmentWebStax Studio offers services in eCommerce development, website creation, and SEO optimization. The reviews highlight their professionalism, strategic marketing knowledge, and impressive project management. Clients praise their ability to deliver increased web traffic and conversion rates while maintaining strong communication and adaptability. A minor suggestion for improvement was noted in enhancing communication frequency and expanding expertise in new technologies.
Reviewed 2 times in the past 6 monthsExceptional results5.0 out of 5.0 rating for costCompleted projects in 2 countries -
$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
4.7 out of 5.0 rating for costCommunicativeCompleted projects in 4 countriesProfessional -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
High-quality workKnowledgeableProfessionalCommunicative -
$1,000+Undisclosed250 - 999Los Angeles, CA
Services provided
30% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
Read more -
$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
20% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +4 services15% Video Production10% Graphic Design10% Social Media Marketing10% Web DevelopmentHire Live Support Inc is a call center service established in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
10% Call Center Services20% AI Development20% Conversion Optimization +4 services20% Web Development10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales Outsourcing89Bots.com specializes in developing chatbots for customer support and automated sales processes. The reviews highlight their strong communication skills, efficient project management, and the ability to deliver effective solutions quickly. Clients praised the team's expertise and the measurable improvements in customer satisfaction and cost savings, making 89Bots.com a highly recommended partner for chatbot development.
TransparentGreat project managementCommunicativeEasy to work with -
UndisclosedUndisclosed10 - 49La Mirada, CA
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingB2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more -
$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingLaunched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Sales Outsourcing10% Email Marketing10% Graphic Design +6 services10% Logo10% Other Design10% Packaging Design10% Product Design10% UX/UI Design10% Web DesignMonomyth is a Sales Outsourcing company. Established in 2022, the team provides Sales Outsourcing and Email Marketing. The company is headquartered in Los Angeles, California.
Read more -
$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
30% Call Center Services40% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing5% HR ConsultingTri Source International specializes in providing Contact Center Services, including Customer Support Services, Inbound Call Center, and handling email communications. Overall feedback highlights the company's effective communication, adaptability to new demands, and high-quality service, which have resulted in better customer retention and lower dispute rates. Clients particularly appreciate their professionalism and responsiveness.
Communicative5.0 out of 5.0 rating for costEasy to work withHigh-quality work -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service10% Sales OutsourcingStellar Staff specializes in Contact Center Services, including appointment setting, email management, and both Inbound and Outbound Call Center tasks. Clients consistently commend their efficiency, timely delivery, and proactive management. The company's management ensures accountability and productivity, making Stellar Staff a dependable partner for businesses seeking comprehensive Customer Support Services.
TrustworthyCommunicativeExperiencedVery responsive -
UndisclosedUndisclosed1,000 - 9,999Lake Forest, CA
Services provided
12% Call Center Services50% Back Office Outsourcing25% Customer Service Outsourcing +1 service13% Sales OutsourcingImagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
Read more -
$1,000+< $25 / hr10 - 49Irvine, CA
Services provided
25% Branding25% Digital Strategy25% Email Marketing +1 service25% Sales OutsourcingLaunched in 2013, Chrysalis Communications is a small branding company. Their team focuses on Branding and Digital Strategy.
Read more -
UndisclosedUndisclosed2 - 9Newport Beach, CA
Services provided
20% Marketing Strategy20% Sales Outsourcing15% Content Marketing +3 services15% Email Marketing15% Search Engine Optimization15% Web DesignOrange Marketing is a Marketing Strategy company. Launched in 2018, the firm is located in Newport Beach, California. Their services include Marketing Strategy and Sales Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for E-Commerce Companies in Los Angeles
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
36.1/40.016.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+$150 - $199 / hr2 - 9Los Angeles, CA
Ability to deliver
26.7/40.017/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
22.7/40.015.6/20 Reviews1.9/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Ability to deliver
25.7/40.016.2/20 Reviews4.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Glendale, CA
Ability to deliver
21.4/40.016.8/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49La Mirada, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services25% Other -
UndisclosedUndisclosed2 - 9Los Angeles, CA
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Ability to deliver
25.5/40.016.4/20 Reviews3/10 Clients & Experience6.1/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
33.5/40.018.6/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$25 - $49 / hr10 - 49Laguna Beach, CA
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Lake Forest, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
12% Call Center Services13% Sales Outsourcing75% Other -
$1,000+< $25 / hr10 - 49Irvine, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Newport Beach, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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