Top Customer Support Services in Salt Lake City
8 Companies
2 Leaders 6 Contenders
List of the Top Salt Lake City Customer Support Companies
Sponsored
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Data Annotation Services +2 services10% Call Center Services10% Content Moderation ServicesHugo offers comprehensive Customer Support Outsourcing (CSO) and Call Center Outsourcing services, including lead qualification, multilingual support, content moderation, and technical support. Reviews consistently highlight Hugo's exceptional integration into client operations, proactive communication, and the ability to significantly improve response times and customer satisfaction. Clients commend Hugo for their cultural fit, professionalism, and ability to deliver high-quality, efficient services.
AdaptableCollaborativeDedicatedHard working -
UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIMindy Support provides Customer Support Outsourcing, particularly focusing on call center services such as telephone support for Dutch-speaking customers. The reviews highlight the company's efficient onboarding process, organized project management, and timely deliverables. However, there is a suggestion for improved training for support staff to enhance communication effectiveness.
AdaptableReasonable pricingFlexible4.7 out of 5.0 rating for cost -
$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Business ConsultingNICE inContact offers interactive voice response services, customer call handling, and order processing. Reviews indicate that clients appreciate their updated tools, good support, and competitive prices. However, high turnover rates among staff and potential improvements in employee engagement were noted as areas for improvement. Overall, NICE inContact is valued for enhancing productivity, ease of use, and proactive customer service.
ProactiveHigh-quality workCommunicative3.2 out of 5.0 rating for cost -
$1,000+< $25 / hr250 - 999South Jordan, UT
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesAdvancedMD offers state-of-the-art back-office services designed to streamline tasks and create a more efficient, less stressful work environment. Their consistent quality and friendly service are highly regarded, saving clients significant time and money. Clients have praised AdvancedMD for their organizational skills and ability to deliver results quickly, though ongoing value and flexible costing are areas for improvement.
High-quality workWell-organized projects4.5 out of 5.0 rating for cost -
$1,000+< $25 / hr10 - 49West Valley City, UT
Services provided
50% Customer Service Outsourcing50% Call Center ServicesEstablished in 1934, Apello is an answering service and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing and is in West Valley City,
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$50,000+$25 - $49 / hr1,000 - 9,999Ogden, UT
Services provided
15% Customer Service Outsourcing65% Sales Outsourcing10% Digital Strategy +1 service10% Marketing StrategyMarketStar is a Sales Outsourcing company. Located in Ogden, Utah and Dublin, Ireland, the firm provides Sales Outsourcing and Customer Service Outsourcing.
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$25,000+Undisclosed250 - 999Orem, UT
Services provided
19% Customer Service Outsourcing45% Call Center Services36% Sales OutsourcingSqueeze provides content creation and marketing services, focusing on generating and revitalizing leads through email, outbound calling, and LinkedIn outreach. Feedback highlights their consultative approach, effective project management, and the significant return on investment they deliver. Overall, clients appreciate their tailored strategies and the minimal complaints resulting from their methodologies.
Collaborative4.0 out of 5.0 rating for costGreat project managementCommunicative -
UndisclosedUndisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +1 service20% Sales OutsourcingROI CX Solutions is an American Fork, Utah-based call center company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2008.
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$1,000+< $25 / hr10 - 49Draper, UT
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Data Annotation Services +1 service25% TranscriptionBack Office Outsourcing company Sourcehive focuses on Back Office Outsourcing and Transcription. They are located in Draper, Utah.
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UndisclosedUndisclosed2 - 9Provo, UT
Services provided
10% Customer Service Outsourcing80% IT Managed Services10% Back Office OutsourcingMaple Mountain Technology is a small Provo, Utah-based IT managed services company. The team provides IT managed services and Back Office Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Salt Lake City Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr250 - 999South Jordan, UT
Ability to deliver
22.4/40.016.2/20 Reviews6.2/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49West Valley City, UT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$50,000+$25 - $49 / hr1,000 - 9,999Ogden, UT
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$25,000+Undisclosed250 - 999Orem, UT
Ability to deliver
29.3/40.016.2/20 Reviews6.4/10 Clients & Experience6.7/10 Market PresenceService focus
19% Customer Service Outsourcing81% Other -
UndisclosedUndisclosed1,000 - 9,999American Fork, UT
Ability to deliver
6.3/40.00/20 Reviews0/10 Clients & Experience6.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Draper, UT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Provo, UT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other